1. Tidio
Tidio suits small teams that want live chat on a free plan, many seats at a flat price and several messaging channels in one inbox. Three agents on Starter cost $24.17 a month. The catch: automatic chat assignment starts on Growth, and its pages do not state how long chats are kept.
Best for: Small shops that want a free start and many agent seats. Prices, facts and sources
2. Zoho SalesIQ
Zoho SalesIQ suits small teams that want visitor tracking, proactive chat and a free start, with paid plans from $7 per operator a month billed yearly. It lists WhatsApp, Messenger and Instagram channels and four site integrations. The catch: the free plan keeps 30 days of chat history, and Zoho's pages do not say whether the widget branding can be removed.
Best for: Small teams that want to see who is on the site and chat with them. Prices, facts and sources
3. LiveChat
LiveChat suits small teams that want routing, shared replies and agent apps on every system, and are fine paying per seat. Three seats on Essential cost $57 a month billed yearly. The catch: there is no free plan, Essential keeps history for only 60 days, and shared replies need Growth.
Best for: Small support teams that want routing and agent apps and can pay per seat. Prices, facts and sources
4. Crisp
Crisp suits small teams that want a free start and one workspace price instead of per-agent fees: Mini covers 4 seats for $45 a month. It lists a shared inbox for several channels and a signable data processing agreement. The catch: routing rules need Essentials, white labelling needs Plus, and Crisp says it has no SOC 2 audit and names no ISO 27001 certificate.
Best for: Small teams that want flat workspace pricing and a shared inbox. Prices, facts and sources
5. JivoChat
JivoChat suits small teams that value unlimited chat history, a published DPA process and two-factor sign-in. Basic works out at $84 a month for 3 agents. The catch: routing needs Enterprise, no iPhone app is listed, and no SOC 2 or ISO 27001 is named.
Best for: Small teams that want paid plans with unlimited chat history and many connected channels. Prices, facts and sources
6. tawk.to
tawk.to suits small teams that want live chat without a subscription, with agent apps on four systems and a shared inbox for WhatsApp, email and Messenger. Chat history is kept until deleted. The catch: the security page names neither SOC 2 nor ISO 27001 and does not mention two-factor sign-in.
Best for: Small teams that want live chat at no cost. Prices, facts and sources
7. Smartsupp
Smartsupp suits small teams that want a three-seat plan at a low flat price and one inbox for chat, Messenger, WhatsApp and email. Plus covers 3 operators at $25 a month and keeps chats for a year. The catch: groups that route chats by page or language need Expert at $83 a month, and no two-factor sign-in or SOC 2 report is published.
Best for: Small shops and teams that want chat plus Messenger, WhatsApp and email in one inbox. Prices, facts and sources
8. Freshchat
Freshchat suits teams that want a free start and social channels in one inbox, with shared canned replies, assignment rules and webhooks. Freshworks names SOC 2 Type 2 and ISO/IEC 27001. The catch: the Freddy AI Agent costs $49 per 100 sessions beyond 500, and Freshworks does not publish a live visitor list or branding removal on its pricing page.
Best for: Teams that want chat plus WhatsApp, Messenger and Instagram in one inbox. Prices, facts and sources
9. Chatwoot
Chatwoot suits small teams that want one inbox for website chat, email, WhatsApp, Facebook and Instagram, with a SOC 2 Type II certification and two-factor sign-in named on its pages. Startups works out at $57 a month for 3 agents. The catch: the Shopify and WooCommerce integrations are not yet released, and no Windows app or visitor list is published.
Best for: Small teams that want one inbox for chat, email and social channels with security documentation. Prices, facts and sources
10. Chaport
Chaport suits small teams that want a permanent free plan, then a flat price for 4 operators: EUR 29 a month billed yearly on Pro. Assignment rules and shared saved replies are listed, and Windows, Mac and phone apps exist. The catch: Free keeps only 60 days of history, chatbots are scenario-based with no AI agent listed, and the GDPR page names no SOC 2 or ISO 27001.
Best for: Small teams that want a free start and a low flat price for 4 operators. Prices, facts and sources
11. HelpCrunch
HelpCrunch suits small teams that want chat, email and messenger conversations in one inbox, with API and webhook documentation. Basic covers 3 team members for $36 a month on yearly billing. The catch: no free plan, and assignment rules, branding removal and AI agents need Pro. SOC 2, a DPA and two-factor sign-in are not published.
Best for: Small teams that want chat, email and messengers in one inbox. Prices, facts and sources
12. Olark
Olark suits small teams that accept paying per agent and want routing rules, team shortcuts and a webhook feed. Three agents cost $87 a month on the plain Live Chat plan. The catch: there is no free plan, no official phone app (mobile use runs through third-party apps) and no SOC 2 or ISO 27001 on its GDPR or security pages.
Best for: Small teams that want paid live chat priced per agent. Prices, facts and sources