{"facts_checked":"2026-10-10","licence":"Free to reuse with a link to the product page you quote.","categories":[{"slug":"password-managers","name":"Password Managers","criteria":[{"key":"security","name":"Security and audits"},{"key":"apps","name":"Apps and extensions"},{"key":"signin","name":"Passkeys and sign-in"},{"key":"sharing","name":"Sharing and family"},{"key":"price","name":"Price"}],"lines":[{"key":"e2e","criterion":"security","label":"End-to-end encrypted vault","rule":"The vendor documents that the vault is encrypted on your device before it syncs, so the vendor cannot read it.","type":"bool","points":8},{"key":"audit","criterion":"security","label":"Independent audit since 2024","rule":"A named outside firm audited or penetration-tested the product, and the vendor publishes the report or a summary dated 2024 or later.","type":"bool","points":8},{"key":"cert","criterion":"security","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":5},{"key":"open_source","criterion":"security","label":"Open-source apps","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":5},{"key":"bug_bounty","criterion":"security","label":"Public bug bounty","rule":"A public bug bounty programme, run by the vendor or on a platform such as HackerOne or Bugcrowd.","type":"bool","points":4},{"key":"hardware_key","criterion":"security","label":"Security key for two-factor sign-in","rule":"You can protect the account with a FIDO2 or WebAuthn security key, such as a YubiKey, on at least one plan.","type":"bool","points":5},{"key":"apps","criterion":"apps","label":"Apps","rule":"An app for each system (a desktop or mobile app, not only a browser extension). Each one earns 2 points.","type":"set","points":10,"options":["Windows","macOS","Linux","iOS","Android"]},{"key":"extensions","criterion":"apps","label":"Browser extensions","rule":"An official extension for each browser. Each one earns 2 points.","type":"set","points":8,"options":["Chrome","Firefox","Safari","Edge"]},{"key":"web_vault","criterion":"apps","label":"Web vault","rule":"You can open your vault in a web browser without installing anything.","type":"bool","points":2},{"key":"passkeys","criterion":"signin","label":"Stores passkeys","rule":"Saves passkeys and signs you in to websites with them, at least in desktop browsers.","type":"bool","points":8},{"key":"totp","criterion":"signin","label":"Built-in two-factor codes","rule":"Stores two-factor (TOTP) secrets and fills the one-time codes, on at least one plan.","type":"bool","points":4},{"key":"passkey_unlock","criterion":"signin","label":"Log in with a passkey","rule":"You can log in to the password manager itself with a passkey instead of typing the master password.","type":"bool","points":3},{"key":"family","criterion":"sharing","label":"Family plan","rule":"A plan that covers at least five people, each with a private vault.","type":"bool","points":5},{"key":"share","criterion":"sharing","label":"Share with other people","rule":"You can share single items or folders with other people, on at least one plan.","type":"bool","points":5},{"key":"emergency","criterion":"sharing","label":"Emergency access","rule":"A trusted contact can request access to your vault if something happens to you.","type":"bool","points":5},{"key":"free_plan","criterion":"price","label":"Free plan for a computer and a phone","rule":"A free plan (not a trial) with unlimited passwords that you can use on a computer and a phone at the same time.","type":"bool","points":7},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan for one person at its regular price (not a first-year offer), in US dollars a month, billed yearly. A product that is entirely free counts as $0. $1 or less earns 8 points, $2 or less 6, $3 or less 4, $4 or less 2.","type":"max","points":8,"tiers":[[1,8],[2,6],[3,4],[4,2]],"unit":"usd_month"}]},{"slug":"vpn-services","name":"VPN Services","criteria":[{"key":"privacy","name":"Privacy and audits"},{"key":"security","name":"Security features"},{"key":"apps","name":"Apps"},{"key":"use","name":"Everyday use"},{"key":"price","name":"Price"}],"lines":[{"key":"nologs_audit","criterion":"privacy","label":"No-logs audit since 2024","rule":"A named outside firm audited the no-logs policy or the server setup, and the vendor publishes the report or a summary dated 2024 or later.","type":"bool","points":10},{"key":"app_audit","criterion":"privacy","label":"App security audit since 2024","rule":"A named outside firm audited or penetration-tested the VPN apps, with a report or summary dated 2024 or later.","type":"bool","points":5},{"key":"ram_only","criterion":"privacy","label":"RAM-only servers","rule":"The vendor says every VPN server runs from memory (RAM), with no hard drive that keeps data after a restart.","type":"bool","points":5},{"key":"open_source","criterion":"privacy","label":"Open-source apps","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":5},{"key":"anon_signup","criterion":"privacy","label":"Anonymous sign-up","rule":"You can create an account without an email address, or pay with cash or Monero.","type":"bool","points":5},{"key":"transparency","criterion":"privacy","label":"Transparency report","rule":"The vendor publishes a transparency report or a warrant canary, updated within the last 12 months.","type":"bool","points":5},{"key":"wireguard","criterion":"security","label":"WireGuard","rule":"WireGuard, or a protocol the vendor says is built on WireGuard, is available in the Windows app.","type":"bool","points":5},{"key":"kill_switch","criterion":"security","label":"Kill switch","rule":"The Windows app can block all internet traffic if the VPN connection drops.","type":"bool","points":5},{"key":"post_quantum","criterion":"security","label":"Post-quantum encryption","rule":"The vendor documents post-quantum key exchange in its apps.","type":"bool","points":5},{"key":"multihop","criterion":"security","label":"Multi-hop","rule":"You can route traffic through two VPN servers in a row (multi-hop, double VPN or similar).","type":"bool","points":5},{"key":"apps","criterion":"apps","label":"Apps","rule":"An official app or command-line client for each system. Each one earns 2 points.","type":"set","points":10,"options":["Windows","macOS","Linux","iOS","Android"]},{"key":"extensions","criterion":"apps","label":"Browser extensions","rule":"An official extension for each browser. Each one earns 1 point.","type":"set","points":3,"options":["Chrome","Firefox","Edge"]},{"key":"router","criterion":"apps","label":"Router setup","rule":"The vendor documents how to run the VPN on a home router.","type":"bool","points":2},{"key":"devices","criterion":"use","label":"Devices at once","rule":"Devices connected at the same time on one paid plan; unlimited counts as 999. 10 or more earns 5 points, 8 or more 3, 5 or more 1.","type":"min","points":5,"tiers":[[10,5],[8,3],[5,1]],"unit":"devices"},{"key":"split_tunnel","criterion":"use","label":"Split tunnelling","rule":"The Windows app lets you choose apps or sites that bypass the VPN.","type":"bool","points":5},{"key":"free_plan","criterion":"price","label":"Free plan with no data cap","rule":"A free plan (not a trial) with no monthly data limit.","type":"bool","points":5},{"key":"price","criterion":"price","label":"Price on a one-year plan","rule":"The cheapest plan's monthly cost when you buy its one-year term up front, first term, in US dollars: the price paid divided by the months you get, bonus months included. Without a one-year term, the month-to-month price. $3 or less earns 8 points, $4 or less 6, $5 or less 4, $6 or less 2.","type":"max","points":8,"tiers":[[3,8],[4,6],[5,4],[6,2]],"unit":"usd_month"},{"key":"same_renewal","criterion":"price","label":"Same price on renewal","rule":"That plan renews at the price you first paid, with no introductory discount that ends.","type":"bool","points":7}]},{"slug":"antivirus-software","name":"Antivirus Software","criteria":[{"key":"labs","name":"Independent lab results"},{"key":"features","name":"Protection features"},{"key":"price","name":"Price"},{"key":"trust","name":"Refunds and security"}],"lines":[{"key":"avtest","criterion":"labs","label":"AV-TEST score","rule":"Protection, performance and usability added up (out of 18) in AV-TEST's latest test of home antivirus for Windows. 18 earns 15 points, 17.5 earns 12, 17 earns 9, 16 earns 5. Not in the test earns 0.","type":"min","points":15,"tiers":[[18,15],[17.5,12],[17,9],[16,5]],"unit":"of 18"},{"key":"avc_award","criterion":"labs","label":"AV-Comparatives award","rule":"The award in AV-Comparatives' latest Real-World Protection Test. ADVANCED+ earns 15 points, ADVANCED 10, STANDARD 5, TESTED 2. The lab lowers awards for false alarms. Not in the test earns 0.","type":"enum","points":15,"values":{"ADVANCED+":15,"ADVANCED":10,"STANDARD":5,"TESTED":2}},{"key":"avc_rate","criterion":"labs","label":"AV-Comparatives protection rate","rule":"The protection rate in the same AV-Comparatives test. 99.5% or more earns 15 points, 99% 11, 98.5% 7, 98% 4, 97% 2.","type":"min","points":15,"tiers":[[99.5,15],[99,11],[98.5,7],[98,4],[97,2]],"unit":"%"},{"key":"platforms","criterion":"features","label":"Systems covered","rule":"The vendor sells protection apps for each system. Each one earns 2 points.","type":"set","points":8,"options":["Windows","macOS","Android","iOS"]},{"key":"firewall","criterion":"features","label":"Firewall","rule":"The Windows product includes a firewall, or manages the Windows firewall from its own app.","type":"bool","points":5},{"key":"ransomware","criterion":"features","label":"Ransomware protection","rule":"A dedicated ransomware layer, such as protected folders or rolling back encrypted files.","type":"bool","points":5},{"key":"rescue","criterion":"features","label":"Rescue or offline scan","rule":"A bootable rescue disk or offline scan for infections that stop Windows from starting cleanly.","type":"bool","points":4},{"key":"phishing","criterion":"features","label":"Browser protection","rule":"Blocks phishing and malicious websites in Chrome or Edge.","type":"bool","points":3},{"key":"free_plan","criterion":"price","label":"Free edition with real-time protection","rule":"A free edition (not a trial) that protects a Windows PC in real time, not only with on-demand scans.","type":"bool","points":8},{"key":"price","criterion":"price","label":"First-year price","rule":"The cheapest paid plan that covers a Windows PC, first year, in US dollars. A product that is entirely free counts as $0. $30 or less earns 6 points, $40 or less 4, $50 or less 2.","type":"max","points":6,"tiers":[[30,6],[40,4],[50,2]],"unit":"usd_year"},{"key":"renewal","criterion":"price","label":"Price from the second year","rule":"What that plan costs a year after the first year. $40 or less earns 6 points, $60 or less 4, $80 or less 2.","type":"max","points":6,"tiers":[[40,6],[60,4],[80,2]],"unit":"usd_year"},{"key":"refund","criterion":"trust","label":"30-day refund","rule":"A money-back guarantee of at least 30 days on yearly plans.","type":"bool","points":5},{"key":"cert","criterion":"trust","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":5}]},{"slug":"backup-software","name":"Backup Software","criteria":[{"key":"backup","name":"What it backs up"},{"key":"destinations","name":"Where backups go"},{"key":"recovery","name":"Safety and recovery"},{"key":"price","name":"Price"}],"lines":[{"key":"image","criterion":"backup","label":"Full system image","rule":"Backs up the whole Windows system drive as an image you can restore and start up from.","type":"bool","points":8},{"key":"files","criterion":"backup","label":"File and folder backup","rule":"Backs up chosen files and folders, not only whole drives.","type":"bool","points":4},{"key":"incremental","criterion":"backup","label":"Incremental backups","rule":"After the first backup, copies only what changed.","type":"bool","points":6},{"key":"schedule","criterion":"backup","label":"Scheduled backups","rule":"Runs backups on a schedule without you starting them.","type":"bool","points":4},{"key":"rescue","criterion":"backup","label":"Bootable rescue media","rule":"Creates a USB drive or ISO that starts the PC and restores a backup when Windows will not start.","type":"bool","points":8},{"key":"destinations","criterion":"destinations","label":"Destinations","rule":"Each place it can save backups earns 5 points. Other cloud storage means services such as Amazon S3, OneDrive, Google Drive or Dropbox.","type":"set","points":20,"options":["Local or USB drive","Network share or NAS","Vendor's own cloud","Other cloud storage"]},{"key":"encryption","criterion":"recovery","label":"Encrypted backups","rule":"AES-256 encryption of backups with a password or key you set.","type":"bool","points":7},{"key":"ransomware","criterion":"recovery","label":"Backups shielded from ransomware","rule":"Stops backup files from being changed or deleted by ransomware, with immutable storage, protected backup folders or active anti-ransomware.","type":"bool","points":6},{"key":"dissimilar","criterion":"recovery","label":"Restore to different hardware","rule":"The vendor documents restoring a system image to a different PC or new hardware.","type":"bool","points":6},{"key":"versions","criterion":"recovery","label":"Versions and retention rules","rule":"Keeps several versions of files and lets you set how long they are kept.","type":"bool","points":6},{"key":"free_plan","criterion":"price","label":"Free edition","rule":"A free edition (not a trial) that can back up a Windows PC for home use.","type":"bool","points":10},{"key":"price","criterion":"price","label":"First-year price, one PC","rule":"The cheapest paid option for one Windows PC: the first year's cost in US dollars. A one-time licence counts at its full price. A product that is entirely free counts as $0. $40 or less earns 8 points, $60 or less 5, $90 or less 2.","type":"max","points":8,"tiers":[[40,8],[60,5],[90,2]],"unit":"usd_year"},{"key":"perpetual","criterion":"price","label":"One-time licence","rule":"A one-time (perpetual) licence is sold, or the product is entirely free, so you do not have to subscribe.","type":"bool","points":7}]},{"slug":"remote-desktop-software","name":"Remote Desktop Software","criteria":[{"key":"platforms","name":"Systems"},{"key":"features","name":"Features"},{"key":"security","name":"Security"},{"key":"price","name":"Price"}],"lines":[{"key":"platforms","criterion":"platforms","label":"Apps","rule":"An official app for each system, to connect from it or to it. Each one earns 3 points.","type":"set","points":15,"options":["Windows","macOS","Linux","iOS","Android"]},{"key":"browser","criterion":"platforms","label":"Connect from a browser","rule":"You can control a remote computer from a web browser without installing an app.","type":"bool","points":5},{"key":"unattended","criterion":"features","label":"Unattended access","rule":"You can connect to a computer when nobody is sitting at it.","type":"bool","points":6},{"key":"file_transfer","criterion":"features","label":"File transfer","rule":"Copy files between the two computers during a session.","type":"bool","points":5},{"key":"multi_monitor","criterion":"features","label":"Multiple monitors","rule":"View and switch between the remote computer's monitors.","type":"bool","points":4},{"key":"printing","criterion":"features","label":"Remote printing","rule":"Print a remote file on the printer next to you.","type":"bool","points":3},{"key":"recording","criterion":"features","label":"Session recording","rule":"Record sessions as video, on at least one plan.","type":"bool","points":4},{"key":"wake_on_lan","criterion":"features","label":"Wake-on-LAN","rule":"Wake a sleeping or switched-off computer before connecting.","type":"bool","points":4},{"key":"control_android","criterion":"features","label":"Control Android devices","rule":"Remotely control (not only view) Android phones or tablets.","type":"bool","points":4},{"key":"encryption","criterion":"security","label":"Encrypted sessions","rule":"The vendor documents end-to-end session encryption, such as AES-256 or TLS between the two devices.","type":"bool","points":5},{"key":"two_factor","criterion":"security","label":"Two-factor sign-in","rule":"Accounts can be protected with two-factor authentication.","type":"bool","points":5},{"key":"sso","criterion":"security","label":"Single sign-on","rule":"Sign in with a company identity provider over SAML or OpenID Connect, on at least one plan.","type":"bool","points":5},{"key":"cert","criterion":"security","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":5},{"key":"self_host","criterion":"security","label":"Self-hosting","rule":"You can run the connection or relay server yourself, so sessions do not pass through the vendor.","type":"bool","points":5},{"key":"free_personal","criterion":"price","label":"Free for personal use","rule":"A free plan or licence (not a trial) for personal use.","type":"bool","points":10},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan for one user, in US dollars a month, billed yearly. A product that is entirely free counts as $0. $10 or less earns 10 points, $20 or less 7, $30 or less 4, $50 or less 2.","type":"max","points":10,"tiers":[[10,10],[20,7],[30,4],[50,2]],"unit":"usd_month"},{"key":"monthly","criterion":"price","label":"Monthly billing","rule":"You can pay month by month instead of a year up front, or the product is entirely free.","type":"bool","points":5}]},{"slug":"note-taking-apps","name":"Note-Taking Apps","criteria":[{"key":"platforms","name":"Systems"},{"key":"data","name":"Your data"},{"key":"features","name":"Features"},{"key":"price","name":"Price"}],"lines":[{"key":"platforms","criterion":"platforms","label":"Apps","rule":"An official app for each system, or a web app. Each one earns 3 points.","type":"set","points":18,"options":["Windows","macOS","Linux","iOS","Android","Web"]},{"key":"offline","criterion":"platforms","label":"Works offline","rule":"You can read and edit notes on a computer with no internet connection.","type":"bool","points":7},{"key":"local_files","criterion":"data","label":"Notes as plain files","rule":"Notes are kept as Markdown or plain-text files on your own disk, so other apps can open them.","type":"bool","points":10},{"key":"export","criterion":"data","label":"Export everything to Markdown or HTML","rule":"You can export all notes at once to Markdown or HTML.","type":"bool","points":6},{"key":"e2e","criterion":"data","label":"End-to-end encryption","rule":"Synced notes can be end-to-end encrypted, so the vendor cannot read them, on at least one plan.","type":"bool","points":8},{"key":"open_source","criterion":"data","label":"Open source","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":6},{"key":"clipper","criterion":"features","label":"Web clipper","rule":"An official browser extension that saves web pages into notes.","type":"bool","points":5},{"key":"backlinks","criterion":"features","label":"Linked notes","rule":"Link notes to each other and see which notes link back.","type":"bool","points":5},{"key":"collab","criterion":"features","label":"Real-time collaboration","rule":"Several people can edit the same note at the same time.","type":"bool","points":5},{"key":"databases","criterion":"features","label":"Tables and databases","rule":"Database views of notes, such as tables or boards with properties you can sort and filter.","type":"bool","points":5},{"key":"ink","criterion":"features","label":"Handwriting and drawing","rule":"Write or draw in notes with a pen or finger.","type":"bool","points":5},{"key":"free_sync","criterion":"price","label":"Free sync","rule":"A free plan (not a trial) that keeps notes in sync on at least two devices.","type":"bool","points":10},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan for one person, in US dollars a month, billed yearly. A product with no paid plan counts as $0. $4 or less earns 10 points, $6 or less 7, $8 or less 4, $10 or less 2.","type":"max","points":10,"tiers":[[4,10],[6,7],[8,4],[10,2]],"unit":"usd_month"}]},{"slug":"pdf-editors","name":"PDF Editors","criteria":[{"key":"editing","name":"Editing"},{"key":"platforms","name":"Systems"},{"key":"signing","name":"Signing and security"},{"key":"price","name":"Price"},{"key":"privacy","name":"Privacy"}],"lines":[{"key":"edit_text","criterion":"editing","label":"Edit existing text","rule":"Change the text already in a PDF, not only add new text boxes.","type":"bool","points":6},{"key":"ocr","criterion":"editing","label":"OCR","rule":"Turn scanned pages into searchable, editable text.","type":"bool","points":6},{"key":"redact","criterion":"editing","label":"True redaction","rule":"Permanently remove text and images, not only cover them.","type":"bool","points":6},{"key":"forms","criterion":"editing","label":"Create fillable forms","rule":"Add form fields that other people can fill in.","type":"bool","points":6},{"key":"compare","criterion":"editing","label":"Compare two PDFs","rule":"Show the differences between two versions of a document.","type":"bool","points":6},{"key":"platforms","criterion":"platforms","label":"Apps","rule":"An official app for each system, or a web app. Each one earns 3 points.","type":"set","points":15,"options":["Windows","macOS","iOS","Android","Web"]},{"key":"esign","criterion":"signing","label":"Request e-signatures","rule":"Send a PDF to other people to sign and track who has signed.","type":"bool","points":8},{"key":"encrypt","criterion":"signing","label":"Password protection","rule":"Encrypt a PDF with a password and limit printing or copying.","type":"bool","points":6},{"key":"digital_sig","criterion":"signing","label":"Certificate-based signatures","rule":"Sign with a digital ID (certificate), not only a drawn signature.","type":"bool","points":6},{"key":"free_plan","criterion":"price","label":"Free version without watermarks","rule":"A free version (not a trial) that saves files without adding a watermark.","type":"bool","points":8},{"key":"price","criterion":"price","label":"First-year price for text editing","rule":"The cheapest plan that can edit existing text: the first year's cost in US dollars (12 times the monthly price billed yearly, or a one-time licence at full price). $60 or less earns 7 points, $100 or less 5, $150 or less 3, $200 or less 1.","type":"max","points":7,"tiers":[[60,7],[100,5],[150,3],[200,1]],"unit":"usd_year"},{"key":"perpetual","criterion":"price","label":"One-time licence","rule":"A one-time (perpetual) licence is sold, or the product is entirely free.","type":"bool","points":5},{"key":"offline","criterion":"privacy","label":"Edits files on your computer","rule":"A desktop app edits files on your computer without uploading them.","type":"bool","points":8},{"key":"cert","criterion":"privacy","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":7}]},{"slug":"screen-recording-software","name":"Screen Recording Software","criteria":[{"key":"capture","name":"Capture"},{"key":"editing","name":"Editing and sharing"},{"key":"platforms","name":"Systems"},{"key":"price","name":"Price and licence"}],"lines":[{"key":"webcam","criterion":"capture","label":"Webcam overlay","rule":"Record your webcam on top of the screen recording.","type":"bool","points":6},{"key":"system_audio","criterion":"capture","label":"System sound and microphone","rule":"Record the computer's sound and your microphone at the same time.","type":"bool","points":6},{"key":"res_4k","criterion":"capture","label":"4K recording","rule":"Record at 3840 × 2160 or higher, on at least one plan.","type":"bool","points":6},{"key":"fps60","criterion":"capture","label":"60 frames a second","rule":"Record at 60 frames a second or more, on at least one plan.","type":"bool","points":6},{"key":"annotate","criterion":"capture","label":"Draw while recording","rule":"Draw or highlight on the screen during a recording.","type":"bool","points":6},{"key":"editor","criterion":"editing","label":"Built-in editor","rule":"Trim and cut recordings in the same product.","type":"bool","points":8},{"key":"share_link","criterion":"editing","label":"Share by link","rule":"Upload a recording and share it by link from the product.","type":"bool","points":8},{"key":"captions","criterion":"editing","label":"Automatic captions","rule":"Generates captions or a transcript of the recording automatically.","type":"bool","points":9},{"key":"platforms","criterion":"platforms","label":"Desktop systems","rule":"Records on each desktop system, as an app or in the browser. Each one earns 5 points.","type":"set","points":15,"options":["Windows","macOS","Linux"]},{"key":"free_no_watermark","criterion":"price","label":"Free without watermark or time limit","rule":"A free version (not a trial) that records with no watermark and no time limit per recording.","type":"bool","points":12},{"key":"price","criterion":"price","label":"First-year price","rule":"The cheapest paid plan that saves recordings without a watermark: the first year's cost in US dollars (12 times the monthly price billed yearly, or a one-time licence at full price). A product that is entirely free counts as $0. $50 or less earns 10 points, $100 or less 6, $200 or less 3.","type":"max","points":10,"tiers":[[50,10],[100,6],[200,3]],"unit":"usd_year"},{"key":"open_source","criterion":"price","label":"Open source","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":8}]},{"slug":"3d-modeling-software","name":"3D Modeling Software","criteria":[{"key":"platforms","name":"Systems"},{"key":"licence","name":"Licence"},{"key":"modelling","name":"Modelling tools"},{"key":"output","name":"Formats"},{"key":"price","name":"Price"}],"lines":[{"key":"platforms","criterion":"platforms","label":"Other systems","rule":"An official version for each system besides Windows, or a web app that does the modeling in the browser. Each one earns 2 points.","type":"set","points":8,"options":["macOS","Linux","Web","iPad"]},{"key":"free_plan","criterion":"licence","label":"Free version without a time limit","rule":"A free version or free personal licence with no expiry date, on a vendor page. Trials and education-only licences do not count. A watermark or a ban on commercial use does not stop it counting.","type":"bool","points":10},{"key":"free_commercial","criterion":"licence","label":"Free version allowed for paid work","rule":"The vendor's terms let you use the free version to earn money, with no income limit.","type":"bool","points":6},{"key":"perpetual","criterion":"licence","label":"One-off licence you keep","rule":"The vendor sells a paid one-off licence you can keep using with no renewal (a paid update window is fine as long as the installed version keeps working). Subscription-only products and free programs earn 0; free programs are rewarded by other lines.","type":"bool","points":8},{"key":"open_source","criterion":"licence","label":"Open source","rule":"The source code of the program is public under an open-source licence.","type":"bool","points":5},{"key":"education","criterion":"licence","label":"Free licence for students","rule":"The vendor page offers students a free licence to a paid product (a discount does not count). Programs that are free for everyone earn 0 here; they are rewarded by the free-version lines.","type":"bool","points":4},{"key":"nurbs","criterion":"modelling","label":"Precise curve and solid modeling","rule":"The manual or feature list names NURBS surface modeling or parametric / solid (B-rep) modeling as a built-in feature. Polygon and subdivision modeling alone do not count.","type":"bool","points":5},{"key":"sculpt","criterion":"modelling","label":"Digital sculpting","rule":"Built-in brush-based sculpting of a mesh, shown on a vendor page or in the manual.","type":"bool","points":5},{"key":"procedural","criterion":"modelling","label":"Node-based procedural modeling","rule":"The manual or a feature list names a built-in, generally available node graph that builds or changes geometry procedurally (for example Geometry Nodes, Scene Nodes or Houdini networks). Beta features do not count.","type":"bool","points":5},{"key":"animation","criterion":"modelling","label":"Rigging and animation","rule":"Built-in bones or rigging tools and a keyframe timeline.","type":"bool","points":5},{"key":"simulation","criterion":"modelling","label":"Physics simulation","rule":"Built-in cloth, fluid or rigid-body simulation.","type":"bool","points":4},{"key":"uv_tools","criterion":"modelling","label":"UV unwrapping","rule":"Built-in tools to unwrap a model's UV map for texturing, documented in the manual.","type":"bool","points":4},{"key":"renderer","criterion":"modelling","label":"Built-in ray-traced renderer","rule":"The program ships with its own ray- or path-traced renderer (including one made by another company) that is included in the plan you price at no extra charge. Real-time viewports and paid add-ons do not count.","type":"bool","points":5},{"key":"scripting","criterion":"modelling","label":"Scripting and add-ons","rule":"A public scripting or plug-in API (for example Python), documented by the vendor.","type":"bool","points":5},{"key":"formats","criterion":"output","label":"Built-in export formats","rule":"The manual or a vendor page lists export to the format without a paid add-on. Each one earns 1 point.","type":"set","points":6,"options":["FBX","OBJ","glTF","STL","USD","STEP"]},{"key":"price","criterion":"price","label":"Cheapest way to use it for paid work","rule":"Cheapest plan for one person that allows paid work, in US dollars a month. Subscriptions: yearly billing, regular price, one user. One-off licence: its price divided by 36. Free program that allows paid work: $0. Plans that bar paid work do not count. Euro prices are converted by the build. Price not shown on a vendor page (quote or cart only): null.","type":"max","points":12,"tiers":[[0,12],[15,9],[30,7],[50,5],[100,3],[250,1]],"unit":"usd_month"},{"key":"trial","criterion":"price","label":"Full-feature trial","rule":"The vendor page states a free trial of at least 14 days of the full program. Programs that are free for everyone earn 0 here; they are rewarded by the free-version lines.","type":"bool","points":3}]},{"slug":"ad-blockers","name":"Ad Blockers","criteria":[{"key":"coverage","name":"Where it blocks"},{"key":"blocking","name":"Blocking"},{"key":"privacy","name":"Privacy and trust"},{"key":"price","name":"Price"}],"lines":[{"key":"windows_reach","criterion":"coverage","label":"Windows browsers","rule":"Each browser earns 3 points if the vendor's page names it as supported by an extension, or if the vendor says its Windows app or DNS service filters all browsers on the PC.","type":"set","points":12,"options":["Chrome","Edge","Firefox","Opera"]},{"key":"whole_pc","criterion":"coverage","label":"Blocks outside the browser","rule":"The vendor says a Windows app or a system-wide DNS setting filters other programs on the PC, not only browsers.","type":"bool","points":5},{"key":"mobile","criterion":"coverage","label":"Phone protection","rule":"The vendor lists the phone system as supported by an app, a browser extension, a vendor-made browser with the blocker built in, or a DNS profile. Each earns 3 points.","type":"set","points":6,"options":["iOS","Android"]},{"key":"mv3","criterion":"blocking","label":"Still works in Chrome after Manifest V2","rule":"True if the vendor documents a Manifest V3 Chrome extension (its own or a named 'Lite' edition from the same vendor), or if the product blocks outside the Chrome extension system (a Windows app or DNS service).","type":"bool","points":4},{"key":"custom_rules","criterion":"blocking","label":"Your own block rules","rule":"The vendor documents adding your own filter rules, third-party blocklists or a manual list of blocked domains, on at least one plan.","type":"bool","points":7},{"key":"malware_block","criterion":"blocking","label":"Malicious site blocking","rule":"The vendor documents blocking of malware or phishing sites as a feature, not only ads and trackers.","type":"bool","points":5},{"key":"cookie_popups","criterion":"blocking","label":"Cookie pop-up blocking","rule":"The vendor's page or filter-list documentation names a feature or filter that hides cookie-consent pop-ups, on at least one plan.","type":"bool","points":4},{"key":"no_default_allowlist","criterion":"blocking","label":"No ad allow-list on by default","rule":"True if the vendor's documentation of default settings or default filter lists shows no allow-list of permitted ads (such as Acceptable Ads) switched on. False if the vendor states one is on by default. Null if default settings are not documented.","type":"bool","points":6},{"key":"open_source","criterion":"privacy","label":"Open source","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":10},{"key":"no_history","criterion":"privacy","label":"No browsing history kept","rule":"The vendor's privacy policy or help page says it does not store your browsing history, or lets you turn logging off.","type":"bool","points":6},{"key":"no_account","criterion":"privacy","label":"Works without an account","rule":"True if the vendor's install or setup guide shows the free version or trial working without sign-up (an extension installed straight from a browser store with no sign-in step counts).","type":"bool","points":4},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free version (not a trial) that blocks ads with no time limit. A usage cap on the free version still counts.","type":"bool","points":12},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan for one person, in US dollars a month, billed yearly at its regular price. A product with no paid plan counts as $0. $1 or less earns 12 points, $2.50 or less 9, $3.50 or less 6, $5 or less 3. If the page shows two different yearly prices, use the higher one. Lifetime licences are not counted.","type":"max","points":12,"tiers":[[1,12],[2.5,9],[3.5,6],[5,3]],"unit":"usd_month"},{"key":"devices","criterion":"price","label":"Devices on one paid plan","rule":"The number of devices the cheapest paid plan covers, as a number stated by the vendor ('multiple devices' is null). A plan stated as unlimited, or a product with no paid plan, is recorded as 99. 5 or more earns 4 points, 3 or more 2.","type":"min","points":4,"tiers":[[5,4],[3,2]],"unit":"devices"},{"key":"refund","criterion":"price","label":"Money-back guarantee","rule":"The vendor's terms or purchase page state a refund period for paid plans. A product with no paid plan has nothing to refund and is recorded as true.","type":"bool","points":3}]},{"slug":"ai-customer-service-agents","name":"AI Customer Service Agents","criteria":[{"key":"price","name":"Price"},{"key":"reach","name":"Channels and integrations"},{"key":"learning","name":"What it learns from"},{"key":"control","name":"Actions and control"},{"key":"trust","name":"Data protection"},{"key":"testing","name":"Independent testing"}],"lines":[{"key":"free_access","criterion":"price","label":"Free plan or free trial","rule":"A free plan that includes the AI agent: a $0 plan with no end date. Free trial of the AI agent of 7 days or longer with no payment card required, as stated by the vendor: 2 points. A one-time free allowance (for example the first 50 conversations) counts as a trial. Trial that needs a card, a shorter trial, trial limited to some customers, or neither: 0.","type":"enum","points":3,"values":{"free_plan":3,"trial":2,"none":0}},{"key":"price_500","criterion":"price","label":"Cost of 500 AI resolutions a month","rule":"Lowest published monthly price in US dollars for 500 AI resolutions or AI-handled conversations a month, billed yearly if a yearly price exists, at regular price. Per-resolution, per-conversation or per-ticket prices are multiplied by 500; a published tier of 500 (or the next one above) is used as shown. Credits count only if the vendor says how many one conversation uses. Help desk seat fees are left out unless the agent cannot be bought without them. Quote-only is null.","type":"max","points":12,"tiers":[[150,12],[300,9],[450,6],[600,4],[800,2]],"unit":"usd_month"},{"key":"pay_per_resolution","criterion":"price","label":"Pay only for resolved conversations","rule":"The vendor publishes a price per resolution (or per outcome) on at least one plan, so a conversation the agent does not resolve is not billed as a resolution.","type":"bool","points":3},{"key":"channels","criterion":"reach","label":"Channels the agent answers on","rule":"Channels the vendor names as ones the AI agent answers on, on at least one plan. Each earns 2 points.","type":"set","points":12,"options":["Email","Live chat","WhatsApp","SMS","Voice calls","Facebook Messenger or Instagram"]},{"key":"standalone","criterion":"reach","label":"Sold without the vendor’s own help desk","rule":"The vendor’s pricing or documentation page says the AI agent can be bought or used on its own, without buying the vendor’s own help desk, CRM or suite (for example ‘works with any help desk’ or a plan for the agent alone). If the page shows the agent needs the vendor’s own help desk, record false.","type":"bool","points":2},{"key":"help_desks","criterion":"reach","label":"Works with named help desks","rule":"The vendor names the help desk as a supported connection for the AI agent, on at least one plan. The vendor’s own help desk counts only if it is one of the four listed. Each earns 1 point.","type":"set","points":4,"options":["Zendesk","Salesforce Service Cloud","Freshdesk","HubSpot Service Hub"]},{"key":"learn_sources","criterion":"learning","label":"What it learns from","rule":"Knowledge sources the vendor documents for the agent, on at least one plan: a help centre, website pages or URLs you point it to; uploaded documents such as PDF, Word or text files; and past tickets or past conversations. Each documented source earns 2 points.","type":"set","points":6,"options":["Help centre or website","Uploaded files","Past conversations or tickets"]},{"key":"actions","criterion":"control","label":"Takes actions in connected systems","rule":"The agent can carry out tasks in other systems (for example look up an order, issue a refund, update a record) through documented actions, procedures or API calls, generally available and not beta.","type":"bool","points":7},{"key":"handoff","criterion":"control","label":"Hands over to a human","rule":"The vendor documents handing a conversation from the agent to a human, with the conversation history passed on.","type":"bool","points":3},{"key":"guardrails","criterion":"control","label":"Guardrails on answers","rule":"The vendor documents settings that limit what the agent may answer or do, such as blocked topics, required rules or a restricted scope.","type":"bool","points":3},{"key":"pre_launch_testing","criterion":"control","label":"Test before going live","rule":"The vendor documents a preview, sandbox, playground or simulation where you test the agent before customers see it.","type":"bool","points":5},{"key":"change_control","criterion":"control","label":"Versioning or approval of changes","rule":"The vendor documents version history, draft-and-publish or an approval step for changes to the agent's setup.","type":"bool","points":3},{"key":"reporting","criterion":"control","label":"Reporting on the agent","rule":"The vendor documents reports on the agent's own conversations or resolutions (volume, outcomes or topics), on at least one plan.","type":"bool","points":3},{"key":"soc2_iso","criterion":"trust","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":6},{"key":"hipaa","criterion":"trust","label":"HIPAA agreement","rule":"The vendor publishes that it signs a HIPAA business associate agreement for the AI agent, on at least one plan.","type":"bool","points":2},{"key":"dpa","criterion":"trust","label":"GDPR data processing agreement","rule":"The vendor publishes a GDPR data processing agreement or says it signs one.","type":"bool","points":2},{"key":"residency","criterion":"trust","label":"Choice of data region","rule":"The vendor documents that customer data can be stored in a chosen region such as the EU or US.","type":"bool","points":2},{"key":"no_training","criterion":"trust","label":"Customer data not used to train models","rule":"The vendor states on a security, trust, privacy or help page that customer conversations and content are not used to train AI models. A statement that covers only the vendor’s own models counts; a page that says providers or the vendor may train on the data does not.","type":"bool","points":2},{"key":"g2_cx","criterion":"testing","label":"G2 AI CX evaluation","rule":"Overall points in G2's AI CX Agent Evaluations, the leaderboard from the test G2 runs itself on the same 46 support tasks for every agent. Every 10 G2 points earn 1 point here, up to 20 at 200; fewer than 10 earn 0. Results run by partners rather than G2, and agents G2 has not evaluated or lists as under evaluation, earn 0. Added 9 October 2026 as a dated rules version.","type":"min","points":20,"tiers":[[200,20],[190,19],[180,18],[170,17],[160,16],[150,15],[140,14],[130,13],[120,12],[110,11],[100,10],[90,9],[80,8],[70,7],[60,6],[50,5],[40,4],[30,3],[20,2],[10,1]],"unit":"of 200"}]},{"slug":"api-clients","name":"API Clients","criteria":[{"key":"systems","name":"Systems"},{"key":"requests","name":"Requests and protocols"},{"key":"data","name":"Your data"},{"key":"teams","name":"Teams and trust"},{"key":"price","name":"Price"}],"lines":[{"key":"platforms","criterion":"systems","label":"Other systems","rule":"An official desktop app for macOS or Linux, or an official web app that works in a browser. Each one earns 2 points.","type":"set","points":6,"options":["macOS","Linux","Web app"]},{"key":"cli","criterion":"systems","label":"Command-line runner","rule":"The vendor documents an official command-line tool that runs saved collections or requests, for example in a CI pipeline, on at least one plan.","type":"bool","points":4},{"key":"protocols","criterion":"requests","label":"Built-in protocols","rule":"The vendor's site or docs name it as a supported request type with its own request screen, generally available and not in beta, on at least one plan. Each one earns 3 points.","type":"set","points":12,"options":["GraphQL","gRPC","WebSocket","Server-Sent Events"]},{"key":"openapi","criterion":"requests","label":"Imports OpenAPI","rule":"The vendor documents importing an OpenAPI (Swagger) file to create requests or a collection.","type":"bool","points":4},{"key":"scripting","criterion":"requests","label":"Scripts and tests","rule":"The vendor documents scripts that run before a request or after a response, with assertions on the result, on at least one plan.","type":"bool","points":8},{"key":"runner","criterion":"requests","label":"Collection runner","rule":"The app can run a whole collection or folder of requests in order and show the results, on at least one plan.","type":"bool","points":3},{"key":"mock","criterion":"requests","label":"Mock servers","rule":"The vendor documents creating a mock server from a collection or API definition, on at least one plan.","type":"bool","points":3},{"key":"docs","criterion":"requests","label":"Publishes API docs","rule":"The vendor documents generating and publishing a documentation page from a collection or API definition, on at least one plan.","type":"bool","points":3},{"key":"no_account","criterion":"data","label":"Works without an account","rule":"The vendor documents that you can send requests and keep collections on your own device, in the desktop app or the web app, without signing in to a vendor account.","type":"bool","points":8},{"key":"files_git","criterion":"data","label":"Collections as plain files","rule":"Collections can be stored as readable files (such as YAML, JSON or Markdown) in a folder on your disk that you can commit to Git, on a free or entry paid plan.","type":"bool","points":8},{"key":"open_source","criterion":"data","label":"Open-source apps","rule":"The source code of the apps is public under an open-source licence approved by the OSI. Source-available licences do not count.","type":"bool","points":6},{"key":"collab","criterion":"teams","label":"Shared team workspaces","rule":"A plan with cloud-hosted shared workspaces or collections, where several people edit the same collection. Sharing through your own Git repository does not count here.","type":"bool","points":7},{"key":"sso","criterion":"teams","label":"SAML or OIDC single sign-on","rule":"The vendor lists single sign-on (SAML or OIDC) on a pricing or help page, on any plan.","type":"bool","points":4},{"key":"cert","criterion":"teams","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":5},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan or free edition (not a trial) that lets one person send requests and save collections and environments on a computer or in a browser. Free for personal use counts.","type":"bool","points":10},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan for one person (or one seat of the smallest team plan) at its regular price, in US dollars a month, billed yearly. A price shown only per year is divided by 12; one-time lifetime licences, launch discounts and \"free for personal use\" do not count as the paid plan. A product that is entirely free counts as $0. $0 earns 9 points, $4 or less 8, $6 or less 6, $10 or less 4, $15 or less 2.","type":"max","points":9,"tiers":[[0,9],[4,8],[6,6],[10,4],[15,2]],"unit":"usd_month"}]},{"slug":"authenticator-apps","name":"Authenticator Apps","criteria":[{"key":"security","name":"Security and trust"},{"key":"backup","name":"Backup and recovery"},{"key":"systems","name":"Systems"},{"key":"features","name":"Features"},{"key":"price","name":"Price"}],"lines":[{"key":"e2e_backup","criterion":"security","label":"End-to-end encrypted backup","rule":"The vendor documents that backed-up or synced codes are encrypted with a key only you hold (for example from your password or passphrase), so the vendor cannot read them. A page that only says data is encrypted in transit and at rest does not count. An app with no backup records false.","type":"bool","points":12},{"key":"audit","criterion":"security","label":"Independent audit, 2023 or later","rule":"A named outside firm audited or penetration-tested the app, and the vendor publishes the report or a summary dated 2023 or later.","type":"bool","points":10},{"key":"open_source","criterion":"security","label":"Open-source apps","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":6},{"key":"bug_bounty","criterion":"security","label":"Public bug bounty","rule":"A public bug bounty programme that covers the app, run by the vendor or on a platform such as HackerOne or Bugcrowd.","type":"bool","points":3},{"key":"app_lock","criterion":"security","label":"App lock","rule":"The vendor documents a lock that must be opened with biometrics, a PIN or a passcode before codes are shown.","type":"bool","points":6},{"key":"cloud_backup","criterion":"backup","label":"Cloud backup or sync","rule":"Codes can be backed up or synced to the vendor's cloud, or to a cloud storage account such as Google Drive or iCloud that the app connects to, so a lost phone does not lose them, on at least one plan. A backup file saved only to a local folder or by manual export does not count.","type":"bool","points":10},{"key":"multi_device","criterion":"backup","label":"Same codes on several devices","rule":"The vendor documents that one set of codes can be used on two or more devices at the same time.","type":"bool","points":7},{"key":"export","criterion":"backup","label":"Export all accounts","rule":"A documented way to export all accounts at once to a file or a transfer code, so you can move to another app.","type":"bool","points":7},{"key":"import","criterion":"backup","label":"Import from other apps","rule":"A documented way to bring in accounts from another authenticator app, by file or migration code.","type":"bool","points":6},{"key":"no_account","criterion":"backup","label":"Works without an account","rule":"You can add accounts and get codes with no sign-up, email address or phone number given to the vendor.","type":"bool","points":5},{"key":"apps","criterion":"systems","label":"Apps","rule":"Windows, macOS, Linux, iOS and Android each need an official native app (a store app or installer). Web needs an official web app that shows your codes. A web app or browser extension does not count for the other five. Each one earns 2 points.","type":"set","points":12,"options":["Windows","macOS","Linux","iOS","Android","Web"]},{"key":"passkeys","criterion":"features","label":"Stores passkeys","rule":"The vendor documents that the app creates and stores passkeys for any website or service that supports them, not only for the vendor's own accounts, and says this is generally available.","type":"bool","points":3},{"key":"push","criterion":"features","label":"Sign-in approval prompts","rule":"The app can approve a sign-in with a push notification or number match, for at least one kind of account.","type":"bool","points":3},{"key":"hotp","criterion":"features","label":"Counter-based (HOTP) codes","rule":"The vendor documents support for counter-based HOTP codes as well as time-based codes.","type":"bool","points":3},{"key":"organise","criterion":"features","label":"Folders, tags or search","rule":"You can sort accounts into folders, groups or tags, or search them by name, as documented by the vendor.","type":"bool","points":3},{"key":"price","criterion":"price","label":"Cost with backup on two devices","rule":"The cheapest way for one person to get backup of all codes (as in the cloud backup line) and the same codes on two devices, in US dollars a month, billed yearly, at the regular price. A free app counts as $0. If the app cannot do both, or no price is published, record null. $0 earns 4 points, $1 or less 3, $2 or less 2, $4 or less 1.","type":"max","points":4,"tiers":[[0,4],[1,3],[2,2],[4,1]],"unit":"usd_month"}]},{"slug":"call-center-software","name":"Call Center Software","criteria":[{"key":"price","name":"Price and trial"},{"key":"calling","name":"Calling"},{"key":"channels","name":"Channels"},{"key":"integrations","name":"Integrations and reports"},{"key":"reach","name":"Reach and uptime"},{"key":"security","name":"Security"}],"lines":[{"key":"price","criterion":"price","label":"Cheapest plan with recording and IVR","rule":"The cheapest plan whose own price or plan-comparison page lists both call recording and an IVR menu without an add-on, priced per user per month in US dollars, billed yearly, at its regular price. Usage charges, phone numbers and add-ons are not included. A product with only quote-based prices counts as null. $15 or less earns 12 points, $25 or less 9, $35 or less 6, $50 or less 3.","type":"max","points":12,"tiers":[[15,12],[25,9],[35,6],[50,3]],"unit":"usd_month"},{"key":"min_seats","criterion":"price","label":"Smallest team you can buy for","rule":"The minimum number of users the vendor sets for the plan priced above, as printed on its pricing page. Null if the price line is null. One user earns 4 points, up to three users 2.","type":"max","points":4,"tiers":[[1,4],[3,2]],"unit":"users"},{"key":"free_trial","criterion":"price","label":"Free trial","rule":"The vendor's own pricing or sign-up page offers a free trial of a paid plan for a stated period or with no payment details. A demo request does not count.","type":"bool","points":3},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan (not a trial) that lets a user make or take calls, with usage charges allowed.","type":"bool","points":3},{"key":"recording","criterion":"calling","label":"Call recording","rule":"Calls can be recorded and played back, on at least one plan. A paid add-on counts if its price is published.","type":"bool","points":3},{"key":"ivr","criterion":"calling","label":"IVR menu","rule":"A press-a-number menu that sends callers to a team or queue, on at least one plan.","type":"bool","points":5},{"key":"queues","criterion":"calling","label":"Call queues","rule":"Waiting callers are held in a queue and handed to agents by a rule such as round robin or longest idle, on at least one plan.","type":"bool","points":5},{"key":"skills_routing","criterion":"calling","label":"Skills-based routing","rule":"Calls can be routed by a named agent skill, language or tag, on at least one plan. Routing by CRM owner, region or time of day alone does not count.","type":"bool","points":3},{"key":"power_dialer","criterion":"calling","label":"Power or progressive dialer","rule":"The system dials the next number in a list automatically when an agent is free, on a plan or a paid add-on with a published price.","type":"bool","points":6},{"key":"monitoring","criterion":"calling","label":"Listen, whisper and barge","rule":"A supervisor can listen to a live call and also whisper (coach the agent) or barge in (join the call), on at least one plan, documented on the vendor's own page. A page that says only \"live monitoring\" does not count.","type":"bool","points":4},{"key":"channels","criterion":"channels","label":"Messaging channels","rule":"Agents can handle the channel with customers inside the same product, on a plan or a paid add-on with a published price. Email or chat support from the vendor, and email reports or notifications, do not count. Each one earns 2 points.","type":"set","points":8,"options":["SMS","WhatsApp","Live chat","Email"]},{"key":"crm","criterion":"integrations","label":"Named CRM and help desk links","rule":"The vendor lists an integration with each one on its own integrations or pricing page. Each one earns 2 points.","type":"set","points":10,"options":["Salesforce","HubSpot","Zoho","Pipedrive","Zendesk"]},{"key":"api","criterion":"integrations","label":"Public API documentation","rule":"The vendor publishes API documentation for calls or call data that anyone can read without logging in.","type":"bool","points":3},{"key":"live_dashboard","criterion":"integrations","label":"Live wallboard","rule":"A real-time view of waiting calls and agent status, documented on the vendor's own page, on at least one plan.","type":"bool","points":4},{"key":"transcripts","criterion":"integrations","label":"Call transcripts","rule":"Recorded calls can be turned into text inside the product, generally available and not beta, on a plan or a paid add-on with a published price.","type":"bool","points":3},{"key":"countries","criterion":"reach","label":"Countries with phone numbers","rule":"The number of countries where the vendor says you can get local numbers, as printed on its own page (\"70+\" counts as 70). 100 or more earns 6 points, 60 or more 4, 30 or more 2.","type":"min","points":6,"tiers":[[100,6],[60,4],[30,2]],"unit":"countries"},{"key":"sla","criterion":"reach","label":"Uptime SLA in the terms","rule":"A terms or SLA document that anyone can open names an uptime percentage. A marketing page or a claim shown only to sales leads does not count.","type":"bool","points":6},{"key":"cert","criterion":"security","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":5},{"key":"sso","criterion":"security","label":"Single sign-on (SAML)","rule":"The vendor's page names SAML single sign-on for agents, on at least one plan. Sign-in with Google or Microsoft accounts alone does not count.","type":"bool","points":4},{"key":"pci_pause","criterion":"security","label":"Pause recording for card payments","rule":"The vendor documents a way to pause or mask call recording while a caller reads out a card number.","type":"bool","points":3}]},{"slug":"chatbot-builders","name":"Chatbot Builders","criteria":[{"key":"channels","name":"Channels"},{"key":"build","name":"Building"},{"key":"run","name":"Running it"},{"key":"trust","name":"Trust"},{"key":"price","name":"Price"},{"key":"testing","name":"Independent testing"}],"lines":[{"key":"channels","criterion":"channels","label":"Channels","rule":"The vendor's website or documentation names the channel as a place where a bot built with the product can talk to people, generally available, on any plan including a quote-only one. Each one earns 2 points.","type":"set","points":14,"options":["Website chat widget","WhatsApp","Facebook Messenger","Instagram","Telegram","Voice or phone","Slack or Microsoft Teams"]},{"key":"api","criterion":"channels","label":"Chat API","rule":"A documented API or SDK lets you send and receive messages with the bot from your own app or site.","type":"bool","points":4},{"key":"no_code","criterion":"build","label":"No-code builder","rule":"You lay out the bot in a visual editor, with blocks or a flow canvas, and need no code to publish it. A builder set up only with a prompt and settings does not count.","type":"bool","points":6},{"key":"own_content","criterion":"build","label":"Answers from your own content","rule":"The bot can answer from your own website pages, files or help articles. It must be generally available on a paid plan, not beta or on a waitlist.","type":"bool","points":9},{"key":"actions","criterion":"build","label":"Calls other systems","rule":"During a chat the bot can call an outside service through a webhook, an API request or a built-in integration.","type":"bool","points":4},{"key":"handoff","criterion":"run","label":"Handoff to a human","rule":"A person can take over a live chat from the bot, in an inbox that comes with the product or through a connection to a help desk or live chat tool that the vendor's pricing, help or documentation pages describe, on at least one paid plan.","type":"bool","points":8},{"key":"analytics","criterion":"run","label":"Built-in analytics","rule":"A dashboard inside the product shows conversation counts and at least one outcome, such as handoffs, drop-off or resolved chats, on at least one paid plan.","type":"bool","points":6},{"key":"white_label","criterion":"run","label":"Remove vendor branding","rule":"The vendor's logo or badge can be removed from the chat widget on a paid plan, or with a paid add-on, that has a published price. A quote-only plan does not count.","type":"bool","points":4},{"key":"soc2_iso","criterion":"trust","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":6},{"key":"open_source","criterion":"trust","label":"Open source","rule":"The source code of the apps is public under an open-source licence. A licence approved by the Open Source Initiative counts; source-available licences such as the Functional Source License or the Business Source License do not.","type":"bool","points":3},{"key":"dpa","criterion":"trust","label":"Data processing agreement","rule":"The vendor publishes a data processing agreement, or says on a public page that one is offered to every customer.","type":"bool","points":2},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan, not a time-limited trial, that lets you publish a working bot to real visitors.","type":"bool","points":5},{"key":"price","criterion":"price","label":"Price for 1,000 conversations","rule":"The cheapest paid plan with a published price whose included monthly allowance is at least 1,000 conversations, chats or sessions: US dollars a month, yearly billing (monthly equivalent) if shown. If counted in messages, queries or credits, 1,000 of those is the bar; if in contacts, 1,000 contacts. Extra packs and overage do not count. No such plan, or quote-only: null.","type":"max","points":9,"tiers":[[50,9],[100,7],[200,5],[400,3],[800,1]],"unit":"usd_month"},{"key":"g2_cx","criterion":"testing","label":"G2 AI CX evaluation","rule":"Overall points in G2's AI CX Agent Evaluations, the leaderboard from the test G2 runs itself on the same 46 support tasks for every agent it evaluates, scored here for the bot the product builds. Every 10 G2 points earn 1 point here, up to 20 at 200; fewer than 10 earn 0. Results run by partners rather than G2, and bots G2 has not evaluated or lists as under evaluation, earn 0. Added 10 October 2026 as a dated rules version.","type":"min","points":20,"tiers":[[200,20],[190,19],[180,18],[170,17],[160,16],[150,15],[140,14],[130,13],[120,12],[110,11],[100,10],[90,9],[80,8],[70,7],[60,6],[50,5],[40,4],[30,3],[20,2],[10,1]],"unit":"of 200"}]},{"slug":"cloud-storage-services","name":"Cloud Storage Services","criteria":[{"key":"security","name":"Security and audits"},{"key":"apps","name":"Apps and sync"},{"key":"recovery","name":"Recovery and sharing"},{"key":"price","name":"Price and plans"}],"lines":[{"key":"e2e","criterion":"security","label":"End-to-end encryption","rule":"Record \"default\" if the vendor documents that all files are encrypted on your device so the vendor cannot read them. Record \"option\" if this is a separate vault, folder or paid add-on you must switch on. Record \"none\" if the vendor can read your files. Client-side encryption offered only on business plans counts as \"none\".","type":"enum","points":10,"values":{"default":10,"option":5,"none":0}},{"key":"audit","criterion":"security","label":"Independent security test since 2024","rule":"A named outside firm penetration-tested or security-reviewed the apps or the encryption, and the vendor publishes the report or a summary dated 2024 or later. SOC 2 and ISO 27001 reports do not count here; they are scored in the next line.","type":"bool","points":6},{"key":"cert","criterion":"security","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":5},{"key":"open_source","criterion":"security","label":"Open-source apps","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":3},{"key":"hardware_key","criterion":"security","label":"Security key for two-factor sign-in","rule":"You can protect the account with a FIDO2 or WebAuthn hardware security key, such as a YubiKey, on at least one plan. Passkeys that live on your phone or computer do not count.","type":"bool","points":4},{"key":"bug_bounty","criterion":"security","label":"Public bug bounty","rule":"A public bug bounty programme with published rewards, run by the vendor or on a platform such as HackerOne or Bugcrowd.","type":"bool","points":3},{"key":"platforms","criterion":"apps","label":"Apps","rule":"An official app for each system, not only a web page. Each one earns 2 points.","type":"set","points":10,"options":["Windows","macOS","Linux","iOS","Android"]},{"key":"on_demand","criterion":"apps","label":"Files on demand in Windows","rule":"The Windows app shows all your files in File Explorer and downloads each one only when you open it, or offers a virtual drive that does the same.","type":"bool","points":6},{"key":"selective_sync","criterion":"apps","label":"Choose which folders sync","rule":"The Windows app lets you pick which online folders are copied to the PC.","type":"bool","points":4},{"key":"version_days","criterion":"recovery","label":"File version and deleted-file history","rule":"The longest period, in days, that the service automatically keeps earlier versions of a file or deleted files, on any plan for individuals or families (deleted-file bin time counts). Versions you pin by hand do not count, and limits given as a number of versions instead of days are recorded as null. 365 days or more earns 6 points, 180 days 5, 90 days 4, 30 days 2.","type":"min","points":6,"tiers":[[365,6],[180,5],[90,4],[30,2]],"unit":"days"},{"key":"rewind","criterion":"recovery","label":"Restore the whole account","rule":"You can roll all files, or all files in a folder, back to a point in time in one action (ransomware recovery or account rewind), on at least one plan. Restoring files one at a time does not count.","type":"bool","points":4},{"key":"link_password","criterion":"recovery","label":"Password-protected share links","rule":"You can protect a share link with a password, on at least one plan.","type":"bool","points":4},{"key":"online_editing","criterion":"recovery","label":"Edit documents in the browser","rule":"The service has its own online editor for documents or spreadsheets, or opens Office files in an editor in the browser, on at least one plan. A plain preview does not count.","type":"bool","points":4},{"key":"family","criterion":"recovery","label":"Plan for five or more people","rule":"A plan for individuals that can be shared with at least five people in total, each with their own account or private space.","type":"bool","points":4},{"key":"free_plan","criterion":"price","label":"Free plan with 5 GB or more","rule":"A free plan (not a trial) with at least 5 GB of storage. Storage shared with email or photos still counts.","type":"bool","points":5},{"key":"price","criterion":"price","label":"Cheapest paid plan with 100 GB or more","rule":"Cheapest paid plan with at least 100 GB: yearly price divided by 12 (monthly price if no yearly price is shown), regular price, US dollars before tax; euro prices converted; no US or euro price means null. Bundles count, lifetime plans do not, a shared plan counts in full. $2 or less earns 8, $3 6, $5 4, $8 2.","type":"max","points":8,"tiers":[[2,8],[3,6],[5,4],[8,2]],"unit":"usd_month"},{"key":"price_tb","criterion":"price","label":"Cheapest paid plan with 1 TB or more","rule":"Cheapest paid plan with at least 1 TB: yearly price divided by 12 (monthly price if no yearly price is shown), regular price, US dollars before tax; euro prices converted; no US or euro price means null. Bundles count, lifetime plans do not, a shared plan counts in full. $5 or less earns 8, $7 6, $9 4, $11 2.","type":"max","points":8,"tiers":[[5,8],[7,6],[9,4],[11,2]],"unit":"usd_month"},{"key":"lifetime","criterion":"price","label":"One-time lifetime plan","rule":"The vendor sells a storage plan for individuals with a single payment and no renewal fee, listed on its pricing page. Time-limited sales of it count only if the plan is listed on the regular pricing page.","type":"bool","points":3},{"key":"refund","criterion":"price","label":"Refund period of 14 days or more","rule":"The vendor's pricing page or terms promise a refund (full or prorated) within at least 14 days of buying a paid plan. A refund \"at our discretion\" does not count.","type":"bool","points":3}]},{"slug":"code-editors","name":"Code Editors","criteria":[{"key":"platforms","name":"Systems"},{"key":"coding","name":"Code tools"},{"key":"extend","name":"Extending"},{"key":"licence","name":"Licence and price"},{"key":"upkeep","name":"Upkeep"}],"lines":[{"key":"platforms","criterion":"platforms","label":"Systems besides Windows","rule":"An official build for macOS or Linux, or an official version that runs in a web browser. Each one earns 3 points.","type":"set","points":9,"options":["macOS","Linux","Web"]},{"key":"portable","criterion":"platforms","label":"Portable Windows build","rule":"The vendor documents a portable or zip build for Windows that runs without an installer.","type":"bool","points":5},{"key":"remote_dev","criterion":"platforms","label":"Remote editing","rule":"The vendor documents editing files on another machine from the editor over SSH, in a container or in WSL, built in or through the project's own extension.","type":"bool","points":8},{"key":"lsp","criterion":"coding","label":"Language Server Protocol","rule":"The vendor documents using Language Server Protocol servers for completion and error checks, built in or through the project's own package or plugin.","type":"bool","points":10},{"key":"debugger","criterion":"coding","label":"Debugger","rule":"The vendor documents debugging with breakpoints and stepping, built in or through the Debug Adapter Protocol or a debugger plugin the project publishes. Documentation that calls the feature experimental or beta counts as false.","type":"bool","points":9},{"key":"terminal","criterion":"coding","label":"Built-in terminal","rule":"A terminal panel runs inside the editor window, built in or through the project's own plugin.","type":"bool","points":6},{"key":"git","criterion":"coding","label":"Git in the editor","rule":"The editor shows git changes and can commit from its own interface, built in or through the project's own plugin. Showing changes only, with commits left to a separate tool, counts as false.","type":"bool","points":6},{"key":"multi_cursor","criterion":"coding","label":"Multiple cursors","rule":"The vendor documents editing at several places at once with multiple cursors or selections.","type":"bool","points":3},{"key":"collab","criterion":"coding","label":"Live collaboration","rule":"Two people can edit the same file at the same time, built in or through the vendor's own extension.","type":"bool","points":3},{"key":"extensions","criterion":"extend","label":"Extension directory","rule":"The vendor runs a public directory of extensions or plugins and documents an extension API.","type":"bool","points":8},{"key":"keymap","criterion":"extend","label":"Custom key bindings","rule":"The vendor documents changing key bindings in a settings file or a settings screen.","type":"bool","points":3},{"key":"free_plan","criterion":"licence","label":"Free for work use","rule":"The licence lets you use the editor at no cost for commercial work. An editor that needs a paid licence after an evaluation, even one with no stated end, counts as false.","type":"bool","points":6},{"key":"price","criterion":"licence","label":"Price","rule":"The cheapest paid licence for one person, at its regular price, in US dollars per month, ignoring business seat subscriptions when a personal licence exists. A one-time licence is divided by the months of updates it includes (for example $99 with 3 years of updates is $2.75 a month). A free editor counts as 0.","type":"max","points":6,"tiers":[[0,6],[3,4],[10,2]],"unit":"usd_month"},{"key":"open_source","criterion":"licence","label":"Open source","rule":"The source code of the editor you download from the vendor is public under an open-source licence. If the vendor's own download is a proprietary build of an open-source repository, it counts as false.","type":"bool","points":6},{"key":"releases","criterion":"upkeep","label":"Release in the past year","rule":"The vendor's release notes, changelog or tagged releases in its repository list a stable release dated within the 12 months before the research date. Nightly and pre-release builds do not count.","type":"bool","points":8},{"key":"telemetry","criterion":"upkeep","label":"Telemetry off or none","rule":"The vendor's documentation states that the editor sends no usage data, or documents a setting that switches usage data and crash reports off.","type":"bool","points":4}]},{"slug":"customer-community-software","name":"Customer Community Software","criteria":[{"key":"price","name":"Price"},{"key":"access","name":"Members and access"},{"key":"moderation","name":"Moderation and answers"},{"key":"connect","name":"Connections"},{"key":"data","name":"Your data"},{"key":"security","name":"Security"}],"lines":[{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan on the vendor's own hosting that is not a trial and does not end after a set number of days.","type":"bool","points":6},{"key":"price","criterion":"price","label":"Cheapest paid plan with a custom domain","rule":"Cheapest paid plan on the vendor's own hosting with your own domain, in US dollars a month, billed yearly if offered, else monthly, regular price. No hosted plan: free software is $0; a licence is its yearly fee divided by 12, or a one-time fee divided by 36. Quote-only is null. Up to $20 earns 12, $50 10, $100 7, $150 4, $300 2.","type":"max","points":12,"tiers":[[20,12],[50,10],[100,7],[150,4],[300,2]],"unit":"usd_month"},{"key":"unlimited_members","criterion":"access","label":"Unlimited members","rule":"The vendor states there is no cap on member accounts on at least one plan priced under $300 a month, or the software is self-hosted with no member limit. A limit on page views, storage or staff seats is not a member cap.","type":"bool","points":6},{"key":"custom_domain","criterion":"access","label":"Custom domain","rule":"You can run the community on your own domain or subdomain on at least one plan.","type":"bool","points":3},{"key":"sso","criterion":"access","label":"Single sign-on","rule":"Members can sign in with your own identity provider through SAML, OpenID Connect, OAuth 2 or signed tokens (JWT), on at least one plan. A list of social logins (Google, Facebook, LinkedIn and similar) does not count.","type":"bool","points":10},{"key":"permission_groups","criterion":"access","label":"Groups with their own permissions","rule":"You can create member groups or roles and set who may see, post in or manage each space.","type":"bool","points":4},{"key":"moderation","criterion":"moderation","label":"Moderation tools","rule":"Documented tools on at least one plan. Each earns 2 points: a queue of reported posts, approval of posts before they appear, banning or suspending a member, and automatic spam or word filters.","type":"set","points":8,"options":["Report queue","Approve before posting","Ban or suspend members","Spam or word filters"]},{"key":"accepted_answer","criterion":"moderation","label":"Accepted answers","rule":"A member or moderator can mark one reply as the accepted answer to a question, built in or through a plugin or app the vendor documents.","type":"bool","points":5},{"key":"integrations","criterion":"connect","label":"Named integrations","rule":"The vendor names a native integration or official plugin for the tool on its own pricing, features, app-directory or help pages. A connection that only works through a third-party automation tool such as Zapier does not count. Each earns 2 points.","type":"set","points":8,"options":["Slack","Salesforce","Zendesk","HubSpot"]},{"key":"api","criterion":"connect","label":"Public API","rule":"A documented REST or GraphQL API for reading or writing community content or members, generally available on at least one plan.","type":"bool","points":8},{"key":"webhooks","criterion":"connect","label":"Webhooks","rule":"Documented webhooks that send an event, such as a new post or member, to another service.","type":"bool","points":3},{"key":"export","criterion":"data","label":"Export your community data","rule":"A vendor help page or the docs describe how an admin exports members or content (a data export or backup download). Self-hosting alone does not count.","type":"bool","points":6},{"key":"open_source","criterion":"data","label":"Open source","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":4},{"key":"self_host","criterion":"data","label":"Self-hosting","rule":"The vendor offers a version you can run on your own server, free or licensed, with install instructions.","type":"bool","points":3},{"key":"soc2_iso","criterion":"security","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":8},{"key":"uptime_sla","criterion":"security","label":"Written uptime guarantee","rule":"A committed uptime percentage in the vendor's terms, SLA or plan page, on at least one plan.","type":"bool","points":3},{"key":"member_2fa","criterion":"security","label":"Two-factor sign-in","rule":"Members or admins can turn on two-factor sign-in, documented by the vendor.","type":"bool","points":3}]},{"slug":"customer-feedback-software","name":"Customer Feedback Software","criteria":[{"key":"collect","name":"Collect and vote"},{"key":"ship","name":"Roadmap and updates"},{"key":"connect","name":"Connections"},{"key":"trust","name":"Security and data"},{"key":"price","name":"Price"}],"lines":[{"key":"board","criterion":"collect","label":"Public board with voting","rule":"A feedback board where visitors post ideas and other people vote on them, on at least one plan.","type":"bool","points":8},{"key":"widget","criterion":"collect","label":"In-app widget","rule":"An embeddable widget or script that collects feedback inside your own website or app, on at least one plan.","type":"bool","points":6},{"key":"custom_domain","criterion":"collect","label":"Board on your own domain","rule":"The public board can run on your own domain or subdomain (for example feedback.example.com), on at least one plan.","type":"bool","points":3},{"key":"merge","criterion":"collect","label":"Merge duplicate requests","rule":"The vendor documents merging duplicate posts, with their votes, into one request.","type":"bool","points":4},{"key":"customer_link","criterion":"collect","label":"Requests tied to customers","rule":"The vendor documents that each request shows who asked for it and lets you sort or filter requests by a customer attribute such as monthly revenue (MRR/ARR), plan or company, on at least one plan.","type":"bool","points":3},{"key":"roadmap","criterion":"ship","label":"Public roadmap","rule":"A public roadmap page that shows request statuses such as planned, in progress and done, on at least one plan.","type":"bool","points":8},{"key":"changelog","criterion":"ship","label":"Public changelog","rule":"A changelog or release-notes page you publish from the tool, on at least one plan.","type":"bool","points":6},{"key":"notify","criterion":"ship","label":"Notify voters","rule":"People who voted are notified, for example by email, when a request changes status or ships.","type":"bool","points":3},{"key":"integrations","criterion":"connect","label":"Named integrations","rule":"A native integration for each tool, named on the vendor's pricing, integrations or help page, on at least one plan. Each one earns 2 points.","type":"set","points":10,"options":["Jira","Slack","Zapier","Intercom","Zendesk"]},{"key":"api","criterion":"connect","label":"Public API","rule":"A documented REST or GraphQL API for reading or writing feedback, on at least one plan.","type":"bool","points":5},{"key":"export","criterion":"connect","label":"Export feedback","rule":"The vendor documents exporting your posts or feedback as CSV or JSON, on at least one plan.","type":"bool","points":4},{"key":"sso","criterion":"trust","label":"Single sign-on","rule":"Single sign-on by SAML, OpenID Connect or a signed JWT login, for your team or for the people who post, on at least one plan. Social sign-in with Google or GitHub alone does not count.","type":"bool","points":5},{"key":"soc2_iso","criterion":"trust","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it. A page that says only \"SOC 2\" without naming Type II does not count.","type":"bool","points":7},{"key":"open_source","criterion":"trust","label":"Open source","rule":"The source code of the product is public under an open-source licence.","type":"bool","points":3},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan with no time limit (not a trial) that includes a feedback board with voting, even if capped by users or posts.","type":"bool","points":10},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan that includes a feedback board with voting, in US dollars a month, billed yearly, for the smallest team or lowest tracked-user tier the plan allows (one seat where plans are priced per seat). If only a monthly price is shown, use it. Self-hosting the open-source code is not a paid plan. A product that is entirely free counts as $0; quote-only pricing is null. $15 or less earns 10 points, $30 or less 8, $50 or less 5, $80 or less 2.","type":"max","points":10,"tiers":[[15,10],[30,8],[50,5],[80,2]],"unit":"usd_month"},{"key":"prices_public","criterion":"price","label":"Prices published","rule":"The pricing page shows a dollar or euro amount for every plan except the highest tier, with no sales call needed.","type":"bool","points":5}]},{"slug":"data-recovery-software","name":"Data Recovery Software","criteria":[{"key":"price","name":"Price"},{"key":"finds","name":"What it finds"},{"key":"sources","name":"Drives and systems"},{"key":"tools","name":"Tools"},{"key":"trust","name":"Trust and support"}],"lines":[{"key":"free_recovery_gb","criterion":"price","label":"Free recovery limit","rule":"How much data the free edition lets you save, in GB, as stated on the vendor's page (100 MB = 0.1). A free edition with no limit on what you can save counts as 100. A limit stated only as a number of files or a maximum file size is recorded null. A free edition that only scans and previews, or no free edition, earns 0. 100 or more earns 9 points, 2 or more 6, 1 or more 4, 0.5 or more 2.","type":"min","points":9,"tiers":[[100,9],[2,6],[1,4],[0.5,2]],"unit":"GB"},{"key":"price","criterion":"price","label":"Cheapest paid licence","rule":"Lowest annual or one-time (lifetime) price of the cheapest paid edition for one Windows PC with no cap on recovered data, in US dollars, on the vendor's buy page before any coupon code. Monthly plans are not counted. Lifetime counts at full price. An entirely free product is $0. $0 earns 11 points, $50 or less 9, $70 or less 7, $90 or less 5, $120 or less 3.","type":"max","points":11,"tiers":[[0,11],[50,9],[70,7],[90,5],[120,3]],"unit":"usd_year"},{"key":"one_time_licence","criterion":"price","label":"One-time licence","rule":"The vendor sells a licence you pay for once, with no yearly renewal, for individuals. A product that is entirely free also counts.","type":"bool","points":3},{"key":"refund_days","criterion":"price","label":"Money-back period","rule":"The days stated in the vendor's published refund policy for a change-of-mind refund on the licence in the price line. A policy that refunds only for defects, only when recovery fails, or not at all records 0. A product that is entirely free records 30. 30 or more earns 3 points, 14 or more 2, 7 or more 1.","type":"min","points":3,"tiers":[[30,3],[14,2],[7,1]],"unit":"days"},{"key":"raw_scan","criterion":"finds","label":"Signature (raw) scan","rule":"The vendor's page says it finds files by their type signature when the file system is damaged or formatted.","type":"bool","points":6},{"key":"partition_recovery","criterion":"finds","label":"Lost partition recovery","rule":"The vendor's page says it finds and restores deleted or lost partitions.","type":"bool","points":6},{"key":"file_types","criterion":"finds","label":"File types listed","rule":"The lowest number of file types or extensions the vendor states on its own page ('480+' counts as 480, 'over 400' as 400). No stated number records null. 1,000 or more earns 4 points, 400 or more 3, 200 or more 2.","type":"min","points":4,"tiers":[[1000,4],[400,3],[200,2]],"unit":"types"},{"key":"repair","criterion":"finds","label":"Repairs damaged photos or videos","rule":"On at least one edition for individuals, the recovery program itself repairs corrupted photo or video files after recovery. A separate repair product sold alongside does not count.","type":"bool","points":4},{"key":"devices","criterion":"sources","label":"Drives and media","rule":"Each kind of media the vendor's product page, feature table or help article names as supported on Windows. Each one earns 1 point.","type":"set","points":6,"options":["Hard drive or SSD","USB drive","SD or memory card","Optical disc","Android phone","Virtual disk (VHD or VMDK)"]},{"key":"file_systems","criterion":"sources","label":"File systems beyond NTFS and FAT32","rule":"Each of these file systems that the vendor's product page, feature table or help article names as supported for recovery. NTFS and FAT32 are expected of every listed program and earn nothing. Each one earns 1 point.","type":"set","points":4,"options":["exFAT","ReFS","APFS or HFS+","ext4"]},{"key":"bitlocker","criterion":"sources","label":"BitLocker drives","rule":"The vendor's page says it recovers files from a BitLocker-encrypted drive when you give the recovery key or password.","type":"bool","points":4},{"key":"raid","criterion":"sources","label":"RAID recovery","rule":"The vendor's page says an edition sold on its website recovers data from RAID arrays.","type":"bool","points":5},{"key":"disk_image","criterion":"tools","label":"Disk image before recovery","rule":"The program can make a full or byte-level image of a drive and recover from that image instead of the failing drive. Only reading an image made by another tool does not count.","type":"bool","points":6},{"key":"bootable","criterion":"tools","label":"Bootable recovery media","rule":"The vendor offers a way to start recovery from a bootable USB drive or disc when Windows will not start.","type":"bool","points":5},{"key":"preview","criterion":"tools","label":"Preview before you pay","rule":"The free edition or trial lists the found files and previews them before any purchase.","type":"bool","points":7},{"key":"session_resume","criterion":"tools","label":"Pause and resume a scan","rule":"The vendor's page or help article says a scan can be paused and continued, or its result saved and reopened later.","type":"bool","points":3},{"key":"drive_health","criterion":"tools","label":"Drive health check","rule":"The program shows S.M.A.R.T. disk health data or a drive health warning.","type":"bool","points":3},{"key":"portable","criterion":"tools","label":"Runs without installing","rule":"The vendor offers a portable build that runs without installation, so nothing is written to the drive you are scanning.","type":"bool","points":2},{"key":"open_source","criterion":"trust","label":"Open source","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":6},{"key":"support_included","criterion":"trust","label":"Support with a paid licence","rule":"The vendor's page says technical support by email, chat or phone is included with a paid licence. A free product with a public support forum or issue tracker also counts.","type":"bool","points":3}]},{"slug":"database-client-software","name":"Database Client Software","criteria":[{"key":"platforms","name":"Systems"},{"key":"databases","name":"Databases"},{"key":"connect","name":"Connections and trust"},{"key":"tools","name":"Tools"},{"key":"price","name":"Price"}],"lines":[{"key":"platforms","criterion":"platforms","label":"Other systems","rule":"An official desktop app for each system besides Windows. Each one earns 3 points.","type":"set","points":6,"options":["macOS","Linux"]},{"key":"sql_engines","criterion":"databases","label":"Main SQL engines","rule":"The vendor's supported-databases page or docs name the engine, in any edition. MySQL and MariaDB count together. Each engine earns 3 points.","type":"set","points":15,"options":["PostgreSQL","MySQL or MariaDB","SQL Server","Oracle","SQLite"]},{"key":"nosql_cloud","criterion":"databases","label":"NoSQL and cloud engines","rule":"The vendor's supported-databases page or docs name the engine, in any edition. Each one earns 2 points.","type":"set","points":8,"options":["MongoDB","Redis","BigQuery","Snowflake"]},{"key":"jdbc_odbc","criterion":"databases","label":"JDBC or ODBC drivers","rule":"The docs say you can run queries against other databases by adding a JDBC driver or an ODBC data source. Import-only ODBC does not count.","type":"bool","points":4},{"key":"ssh_tunnel","criterion":"connect","label":"SSH tunnel","rule":"The app can connect to a database through an SSH tunnel, in at least one edition.","type":"bool","points":8},{"key":"open_source","criterion":"connect","label":"Open-source apps","rule":"The source code of the apps is public under an open-source licence. A free edition built from public open-source code counts.","type":"bool","points":6},{"key":"maintained","criterion":"connect","label":"Recent release","rule":"The vendor's release notes or changelog show a release dated within the last 12 months.","type":"bool","points":3},{"key":"completion","criterion":"tools","label":"SQL code completion","rule":"The SQL editor suggests tables, columns or keywords as you type, in at least one edition.","type":"bool","points":4},{"key":"query_builder","criterion":"tools","label":"Visual query builder","rule":"You can build a query by choosing tables and columns on screen, without typing SQL, in at least one edition.","type":"bool","points":3},{"key":"er_diagram","criterion":"tools","label":"ER diagrams","rule":"The app draws an entity-relationship diagram of tables and their links from a live database, in at least one edition.","type":"bool","points":4},{"key":"schema_compare","criterion":"tools","label":"Schema or data compare","rule":"The app compares two databases or schemas and shows the differences, in at least one edition.","type":"bool","points":4},{"key":"import_files","criterion":"tools","label":"Import from CSV or Excel","rule":"You can load a CSV or Excel file into a table from the app, in at least one edition.","type":"bool","points":4},{"key":"export_formats","criterion":"tools","label":"Export formats","rule":"The docs say you can export query results or tables from the app to each format, in at least one edition. Each one earns 1 point.","type":"set","points":3,"options":["CSV","Excel","JSON"]},{"key":"query_plan","criterion":"tools","label":"Query plan viewer","rule":"The app shows the execution plan of a query in a graphical or tree view, in at least one edition.","type":"bool","points":4},{"key":"ai_assistant","criterion":"tools","label":"AI assistant","rule":"A generally available assistant inside the app writes or explains SQL. Beta and preview features do not count.","type":"bool","points":3},{"key":"free_edition","criterion":"price","label":"Free edition","rule":"A free edition with no time limit, or an entirely free app. It does not count if a vendor page or the licence limits it to non-commercial, personal, student or non-profit use. A trial does not count.","type":"bool","points":6},{"key":"perpetual","criterion":"price","label":"Perpetual licence","rule":"A paid plan whose licence lets you keep using the versions you paid for after you stop paying, or the app is entirely free. Updates may stop.","type":"bool","points":5},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan for one person's commercial work, in US dollars, regular price before tax, for the first 12 months. Monthly plans count 12 months. A one-time licence counts at its price. Student, non-commercial and promotional prices do not count. An entirely free product counts as $0. $0 earns 10 points, $100 or less 8, $150 or less 6, $250 or less 4, $400 or less 2.","type":"max","points":10,"tiers":[[0,10],[100,8],[150,6],[250,4],[400,2]],"unit":"usd_year"}]},{"slug":"digital-audio-workstations","name":"Digital Audio Workstations","criteria":[{"key":"record","name":"Recording and editing"},{"key":"mixing","name":"Mixing and control"},{"key":"plugins","name":"Plugins"},{"key":"platforms","name":"Systems"},{"key":"licence","name":"Licence and updates"},{"key":"price","name":"Price"}],"lines":[{"key":"unlimited_tracks","criterion":"record","label":"100 or more tracks","rule":"At least one edition allows 100 or more audio tracks in one project, or the vendor states there is no limit, in its edition comparison or manual. An edition that caps audio tracks below 100 does not count.","type":"bool","points":10},{"key":"comping","criterion":"record","label":"Take comping","rule":"You can record several takes of the same part and build one final take from the best sections inside the program, on at least one edition.","type":"bool","points":5},{"key":"elastic_audio","criterion":"record","label":"Built-in time-stretch","rule":"Audio clips can be stretched or pitch-shifted to the project tempo inside the program, with no extra purchase, on at least one edition.","type":"bool","points":5},{"key":"audio_to_midi","criterion":"record","label":"Audio to MIDI","rule":"The program can convert recorded audio (melody, harmony or drums) into MIDI notes on at least one edition, and the vendor's manual or feature page says so.","type":"bool","points":4},{"key":"video","criterion":"record","label":"Video track","rule":"You can import a video file and play it in sync with the project to score to picture, on at least one edition.","type":"bool","points":4},{"key":"surround","criterion":"mixing","label":"Surround mixing","rule":"On at least one edition you can mix to a surround bus of 5.1 or wider, or to Dolby Atmos, with a built-in surround panner or renderer. A separately purchased plugin does not count.","type":"bool","points":5},{"key":"mpe","criterion":"mixing","label":"MPE support","rule":"The vendor documents recording, editing and playing back MIDI Polyphonic Expression (MPE) per-note data for MPE controllers, on at least one edition.","type":"bool","points":4},{"key":"scripting","criterion":"mixing","label":"Scripting or extension API","rule":"The vendor publishes documentation for a scripting language or extension API, offered with the program, that users can use to add actions or tools. Max for Live and ReaScript count; unofficial community scripts do not.","type":"bool","points":4},{"key":"vst3","criterion":"plugins","label":"VST3 plugins","rule":"The Windows version loads third-party VST3 plugins, and the vendor's page or manual says so.","type":"bool","points":8},{"key":"clap","criterion":"plugins","label":"CLAP plugins","rule":"The Windows version loads third-party CLAP plugins, and the vendor's page or manual says so. Support still in beta does not count.","type":"bool","points":3},{"key":"platforms","criterion":"platforms","label":"Other desktop systems","rule":"An official build for each system, in addition to Windows. Each one earns 3 points.","type":"set","points":6,"options":["macOS","Linux"]},{"key":"perpetual","criterion":"licence","label":"Buy once, keep forever","rule":"At least one edition can be bought for a one-time price and used with no further payment, as the vendor's store or terms state.","type":"bool","points":6},{"key":"updates","criterion":"licence","label":"Update policy","rule":"What the vendor states about updates after a one-time purchase. lifetime: all future updates are free, including free open-source releases (6 points). period: free updates for a stated time or version range, such as 12 months or all releases of the current major version (3). paid: later versions cost extra, or the product is subscription only (1).","type":"enum","points":6,"values":{"lifetime":6,"period":3,"paid":1}},{"key":"open_source","criterion":"licence","label":"Open source","rule":"The source code of the program is public under an open-source licence.","type":"bool","points":4},{"key":"offline_licence","criterion":"licence","label":"Works offline after activation","rule":"The vendor documents that the program runs without an internet connection, after an activation step at most.","type":"bool","points":3},{"key":"trial","criterion":"licence","label":"Free trial of a paid edition","rule":"A free trial or evaluation of a paid edition of the full program lasts at least 14 days or has no time limit. A free edition alone does not count.","type":"bool","points":3},{"key":"free_plan","criterion":"price","label":"Free edition","rule":"A free edition (not a trial) that can record and save projects, with no time limit, for personal use.","type":"bool","points":8},{"key":"price","criterion":"price","label":"Cheapest edition with no track limit","rule":"The cheapest edition that meets the \"100 or more tracks\" line, for one person at its regular price in US dollars before tax: the one-time price, or 12 months of a subscription. A personal-use or discounted licence counts when the vendor offers it to any individual who qualifies; student, school, upgrade and crossgrade prices do not. A free product that meets the line counts as $0. $0 earns 12 points, $100 or less 9, $200 or less 7, $300 or less 5, $450 or less 2.","type":"max","points":12,"tiers":[[0,12],[100,9],[200,7],[300,5],[450,2]],"unit":"usd_year"}]},{"slug":"disk-partition-software","name":"Disk Partition Software","criteria":[{"key":"partitions","name":"Partition tools"},{"key":"disks","name":"Disks and system"},{"key":"safety","name":"Safety and media"},{"key":"price","name":"Price and licence"}],"lines":[{"key":"resize_move","criterion":"partitions","label":"Resize and move partitions","rule":"The vendor says you can shrink, extend or move a partition and keep the files on it, on at least one edition for individuals.","type":"bool","points":8},{"key":"merge","criterion":"partitions","label":"Merge partitions","rule":"The vendor says you can merge two partitions into one and keep the files from both, on at least one edition for individuals.","type":"bool","points":4},{"key":"allocate_space","criterion":"partitions","label":"Give free space to another partition","rule":"The vendor documents one operation that moves free space from one partition to another, including a partition that is not next to it, on at least one edition for individuals.","type":"bool","points":3},{"key":"split","criterion":"partitions","label":"Split a partition","rule":"The vendor says you can split one partition into two and keep the existing files, on at least one edition for individuals.","type":"bool","points":4},{"key":"convert_fs","criterion":"partitions","label":"Convert FAT32 to NTFS","rule":"The vendor says you can convert a FAT32 partition to NTFS without formatting it, on at least one edition for individuals.","type":"bool","points":3},{"key":"filesystems","criterion":"partitions","label":"File systems named","rule":"A vendor page names the file system as one the product can create, format or resize (not just read). Each one earns 1 point.","type":"set","points":4,"options":["NTFS","FAT32","exFAT","Ext4"]},{"key":"convert_gpt","criterion":"disks","label":"Convert MBR and GPT without data loss","rule":"The vendor says you can convert a disk between MBR and GPT and keep the data, on at least one edition for individuals.","type":"bool","points":8},{"key":"migrate_os","criterion":"disks","label":"Migrate Windows to another drive","rule":"The vendor says you can move or copy the Windows system to a new HDD or SSD so it still starts, on at least one edition for individuals.","type":"bool","points":8},{"key":"clone_disk","criterion":"disks","label":"Clone a whole disk","rule":"The vendor says you can copy an entire disk, with all its partitions, to another disk, on at least one edition for individuals.","type":"bool","points":7},{"key":"partition_recovery","criterion":"disks","label":"Recover lost partitions","rule":"The vendor says it can find and restore deleted or lost partitions, on at least one edition for individuals.","type":"bool","points":5},{"key":"large_disks","criterion":"disks","label":"Disks over 2 TB","rule":"A vendor page states that it supports GPT disks larger than 2 TB on at least one edition for individuals.","type":"bool","points":3},{"key":"bootable_media","criterion":"safety","label":"Bootable disc or USB","rule":"The vendor offers a bootable disc or USB image that starts a PC with no working Windows, on at least one edition for individuals.","type":"bool","points":7},{"key":"power_protection","criterion":"safety","label":"Protection if an operation is interrupted","rule":"A vendor page names a specific feature, such as rollback, power-loss protection or cancel-at-will, that restores or keeps the disk intact if a resize or move is interrupted on at least one edition for individuals. General claims of 'safe' or 'secure' do not count.","type":"bool","points":5},{"key":"open_source","criterion":"safety","label":"Open source","rule":"The source code of the app is public under an open-source licence.","type":"bool","points":3},{"key":"free_plan","criterion":"price","label":"Free edition","rule":"A free edition or free product for home use with no time limit (not a trial) that can resize or move a partition.","type":"bool","points":8},{"key":"price","criterion":"price","label":"Cheapest paid edition","rule":"The cheapest paid edition licensed for personal use, in US dollars before tax: the lower of the 12-month price and any one-time lifetime price. Use the price the vendor's price or checkout page shows on the day it is read, with no coupon code; ignore crossed-out 'original' prices. A product with no paid edition counts as $0; a product with no public price records null. $40 or less earns 10 points, $50 or less 8, $60 or less 6, $70 or less 4, $100 or less 2.","type":"max","points":10,"tiers":[[40,10],[50,8],[60,6],[70,4],[100,2]],"unit":"usd_year"},{"key":"perpetual","criterion":"price","label":"One-time licence","rule":"The vendor sells a perpetual or lifetime licence for an edition for individuals, so no yearly renewal is needed. Free products and subscription-only products do not earn it.","type":"bool","points":6},{"key":"refund","criterion":"price","label":"Money-back period of 30 days or more","rule":"The vendor's refund policy or purchase page states a period of at least 30 days to ask for money back on a paid edition for individuals. 'All sales final' is false.","type":"bool","points":4}]},{"slug":"e-signature-software","name":"E-Signature Software","criteria":[{"key":"signing","name":"Signing"},{"key":"legal","name":"Legal strength"},{"key":"security","name":"Security"},{"key":"connect","name":"Connections"},{"key":"price","name":"Price and limits"}],"lines":[{"key":"templates","criterion":"signing","label":"Reusable templates","rule":"The cheapest paid plan for one person lets you save a document with its signature fields as a template and reuse it.","type":"bool","points":6},{"key":"bulk_send","criterion":"signing","label":"Bulk send","rule":"The same document can be sent to many separate signers in one step, on at least one plan listed with a public price.","type":"bool","points":4},{"key":"signing_order","criterion":"signing","label":"Signing order","rule":"You can set the order in which several signers receive and sign a document, on at least one plan listed with a public price.","type":"bool","points":3},{"key":"payments","criterion":"signing","label":"Collect payment while signing","rule":"A signer can pay inside the signing flow, on at least one plan listed with a public price. Payment links sent separately do not count.","type":"bool","points":3},{"key":"audit_trail","criterion":"signing","label":"Audit trail on every document","rule":"The vendor says every signed document comes with a time-stamped audit trail or certificate of completion on the cheapest paid plan.","type":"bool","points":4},{"key":"eidas_level","criterion":"legal","label":"Highest eIDAS signature level","rule":"The highest EU eIDAS signature level a vendor page says it offers on any plan listed with a public price, as an add-on or not: qualified (QES) 12 points, advanced (AES) 8, simple 3. A vendor that names eIDAS or says its signatures comply with it but names no level counts as simple. A vendor that never mentions eIDAS records null.","type":"enum","points":12,"values":{"qualified":12,"advanced":8,"simple":3,"none":0}},{"key":"id_check","criterion":"legal","label":"Signer ID check","rule":"The vendor documents a way to check a signer's identity beyond email, such as a government ID check or knowledge-based questions, included in a plan listed with a public price or sold as an add-on to one (the add-on may be priced by quote). A code sent by SMS or email does not count.","type":"bool","points":5},{"key":"esign_laws","criterion":"legal","label":"US ESIGN and UETA named","rule":"A vendor legal or help page states that its signatures meet the US ESIGN Act and UETA.","type":"bool","points":3},{"key":"soc2_iso","criterion":"security","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":8},{"key":"sso","criterion":"security","label":"Single sign-on (SSO)","rule":"Sign-in through SAML or an identity provider is documented on a vendor page, on at least one plan, enterprise plans included.","type":"bool","points":5},{"key":"two_factor","criterion":"security","label":"Two-factor sign-in","rule":"The vendor documents two-step verification for account sign-in on at least one plan listed with a public price.","type":"bool","points":3},{"key":"open_source","criterion":"security","label":"Open source","rule":"The source code of the signing software is public under an open-source licence.","type":"bool","points":3},{"key":"api","criterion":"connect","label":"Public API","rule":"The vendor publishes API documentation for sending documents for signature, and the API can be bought on a plan or add-on with a public price or a free tier.","type":"bool","points":7},{"key":"integrations","criterion":"connect","label":"Storage and automation links","rule":"A vendor page lists a built-in link or official app for each one. Each earns 1 point.","type":"set","points":4,"options":["Google Drive","Microsoft OneDrive or SharePoint","Dropbox","Zapier"]},{"key":"mobile_apps","criterion":"connect","label":"Mobile apps","rule":"An official app in the Apple App Store or Google Play for sending and signing. Each earns 2 points.","type":"set","points":4,"options":["iOS","Android"]},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A plan that costs nothing and has no time limit, and lets you send at least one document to another person for signature. A trial or a signing-only free tier does not count.","type":"bool","points":8},{"key":"docs_month","criterion":"price","label":"Documents a month on the cheapest paid plan","rule":"How many documents or envelopes one person can send each month on the cheapest paid plan. A yearly allowance is divided by 12 without rounding (100 a year is 8.3 a month). A plan the vendor lists as unlimited or with no cap counts as 100. 100 or more earns 8 points, 25 or more 6, 10 or more 4, 5 or more 2.","type":"min","points":8,"tiers":[[100,8],[25,6],[10,4],[5,2]],"unit":"documents"},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan for one person that sends documents for signature, in US dollars a month, billed yearly, at its regular price (if a plan is only sold monthly, use the monthly price). A product with no paid plan counts as $0. $10 or less earns 10 points, $15 or less 8, $20 or less 6, $30 or less 4, $50 or less 2.","type":"max","points":10,"tiers":[[10,10],[15,8],[20,6],[30,4],[50,2]],"unit":"usd_month"}]},{"slug":"email-clients","name":"Email Clients","criteria":[{"key":"mail","name":"Mail and accounts"},{"key":"organiser","name":"Calendar and contacts"},{"key":"privacy","name":"Privacy and encryption"},{"key":"systems","name":"Systems and upkeep"},{"key":"price","name":"Price"}],"lines":[{"key":"protocols","criterion":"mail","label":"Account types","rule":"Documented on a vendor page or help article. IMAP and POP3: accounts of that type can be added. Exchange: Exchange or Microsoft 365 mailboxes connect directly (EWS, Graph or ActiveSync, not through IMAP). Gmail and Microsoft 365 sign-in: the page says you add Gmail and Microsoft accounts by signing in with Google or Microsoft (OAuth); a page that only gives IMAP server settings does not count. Each earns 3 points.","type":"set","points":12,"options":["IMAP","POP3","Exchange","Gmail and Microsoft 365 sign-in"]},{"key":"unified_inbox","criterion":"mail","label":"Unified inbox","rule":"One inbox shows the mail of all your accounts together, as described on a vendor page.","type":"bool","points":4},{"key":"mail_tools","criterion":"mail","label":"Mail tools","rule":"Each of these is generally available on at least one plan for individuals, not in beta, and listed on a vendor page. Each earns 2 points.","type":"set","points":8,"options":["Scheduled send","Snooze","Undo send","Templates"]},{"key":"rules","criterion":"mail","label":"Filters and rules","rule":"You can create rules that move, label or delete incoming mail automatically, and the app runs them while it is open.","type":"bool","points":3},{"key":"calendar","criterion":"organiser","label":"Built-in calendar","rule":"The app itself shows a calendar and lets you create events. A link that opens a separate calendar app does not count.","type":"bool","points":6},{"key":"caldav","criterion":"organiser","label":"CalDAV and CardDAV","rule":"The app syncs calendars or contacts with a CalDAV or CardDAV server, as documented by the vendor.","type":"bool","points":3},{"key":"pgp","criterion":"privacy","label":"OpenPGP","rule":"You can send and read OpenPGP-encrypted mail, built in or through an add-on the vendor itself publishes.","type":"bool","points":7},{"key":"smime","criterion":"privacy","label":"S/MIME","rule":"You can send and read S/MIME-signed or encrypted mail with your own certificate, built in.","type":"bool","points":6},{"key":"tracker_block","criterion":"privacy","label":"Blocks tracking pixels","rule":"A vendor page or help article says the app blocks remote images or tracking pixels in received mail by default, until you allow them.","type":"bool","points":4},{"key":"open_source","criterion":"privacy","label":"Open-source apps","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":6},{"key":"local_processing","criterion":"privacy","label":"Mail stays on your device","rule":"The vendor's privacy policy or help pages state in words that mail is fetched directly from your provider to the app, and is not stored on or passed through the vendor's servers. Silence, or a page that only describes encryption, is null.","type":"bool","points":5},{"key":"platforms","criterion":"systems","label":"Other systems","rule":"An official app from the vendor for each system, or a web app. Each earns 2 points. Windows is a condition for being listed and earns nothing.","type":"set","points":10,"options":["macOS","Linux","iOS","Android","Web"]},{"key":"updated","criterion":"systems","label":"Released in the last year","rule":"The vendor's release notes, changelog or download page show a dated release of the Windows app within 12 months before the research date.","type":"bool","points":5},{"key":"no_ads","criterion":"price","label":"No ads in the app","rule":"True if the plan used for the price line is a paid plan or licence, or the app is open-source, or a vendor page says the app has no ads. False if a vendor page says or shows that the plan displays advertising inside the app (for example a free tier funded by ads).","type":"bool","points":3},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan or free version for personal use, with no time limit, lets you send and receive mail from at least one account. A free trial does not count.","type":"bool","points":6},{"key":"price","criterion":"price","label":"Cost of a year","rule":"Cost of 12 months for one person on the cheapest plan for individuals with no limit on the number of mail accounts, at the regular price (not a launch or seasonal offer) before tax: the yearly price, 12 times the monthly price, or the full price of a one-time licence, whichever is lowest. Add-on subscriptions for AI do not count. A free plan with an account limit does not count; a product whose full app is free counts as $0.","type":"max","points":12,"tiers":[[0,12],[25,10],[50,7],[80,4],[120,2]],"unit":"usd_year"}]},{"slug":"email-hosting","name":"Email Hosting","criteria":[{"key":"price","name":"Price"},{"key":"mailbox","name":"Mailbox"},{"key":"security","name":"Security"},{"key":"reliability","name":"Reliability and support"}],"lines":[{"key":"price","criterion":"price","label":"Cost for a team of 5","rule":"The cheapest paid plan with a custom domain and at least 5 GB per mailbox (a pooled allowance divided by 5), for 5 mailboxes, in US dollars a month, billed yearly, at the regular price without introductory discounts. A flat price per domain counts in full. If a vendor page shows another currency, use its US price page; a euro-only vendor is recorded in EUR. $5 or less earns 12 points, $10 or less 9, $20 or less 6, $40 or less 3, $60 or less 1.","type":"max","points":12,"tiers":[[5,12],[10,9],[20,6],[40,3],[60,1]],"unit":"usd_month"},{"key":"free_plan","criterion":"price","label":"Free plan on your own domain","rule":"A free plan (not a trial) that hosts at least one mailbox on a domain you own. A free plan that only gives addresses on the vendor's domain does not count.","type":"bool","points":6},{"key":"month_to_month","criterion":"price","label":"Monthly billing","rule":"The cheapest paid plan with a custom domain can be bought month to month, with no yearly commitment, at a published monthly price.","type":"bool","points":4},{"key":"storage","criterion":"mailbox","label":"Storage per mailbox","rule":"Mail storage per mailbox on the cheapest paid plan with a custom domain, as the vendor states it. Storage pooled with files counts at the stated amount per user; storage pooled across a whole account or domain is divided by 5. 50 GB or more earns 10 points, 25 GB or more 7, 10 GB or more 5, 5 GB or more 2.","type":"min","points":10,"tiers":[[50,10],[25,7],[10,5],[5,2]],"unit":"GB"},{"key":"protocols","criterion":"mailbox","label":"Open mail and calendar protocols","rule":"The vendor's help pages state support for each protocol on the cheapest paid plan with a custom domain, so any standard mail app can connect. Each one earns 2 points.","type":"set","points":8,"options":["IMAP","POP3","CalDAV","CardDAV"]},{"key":"calendar","criterion":"mailbox","label":"Shared calendar and contacts","rule":"Every mailbox on the cheapest paid plan with a custom domain comes with a calendar and an address book, and users can share calendars with each other.","type":"bool","points":5},{"key":"domains","criterion":"mailbox","label":"More than one domain","rule":"The cheapest paid plan with a custom domain can host two or more of your own domains under one subscription, as the vendor states on a pricing or help page.","type":"bool","points":3},{"key":"aliases","criterion":"mailbox","label":"Aliases and catch-all","rule":"On the cheapest paid plan with a custom domain, a mailbox can have extra addresses (aliases) and the domain can have a catch-all address, both documented in the vendor's help.","type":"bool","points":3},{"key":"two_factor","criterion":"security","label":"Two-factor sign-in","rule":"Two-factor or two-step sign-in with an authenticator app or security key is available to every mailbox on the cheapest paid plan with a custom domain, not only by SMS.","type":"bool","points":7},{"key":"security_keys","criterion":"security","label":"Passkeys or security keys","rule":"Sign-in with a hardware security key or passkey (FIDO2 or WebAuthn) is documented as generally available for mailboxes on the cheapest paid plan with a custom domain.","type":"bool","points":3},{"key":"enforce_2fa","criterion":"security","label":"Admins can require 2FA","rule":"An administrator can require two-factor sign-in for all users of the domain on the cheapest paid plan with a custom domain.","type":"bool","points":3},{"key":"sso","criterion":"security","label":"Single sign-on (SAML)","rule":"Users can sign in through SAML single sign-on with your identity provider, on at least one plan for teams of up to 50.","type":"bool","points":5},{"key":"soc_iso","criterion":"security","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":6},{"key":"email_auth","criterion":"security","label":"SPF, DKIM and DMARC guides","rule":"The vendor's own help pages explain how to set up all three of SPF, DKIM and DMARC for a custom domain on its service.","type":"bool","points":4},{"key":"sla","criterion":"reliability","label":"Written uptime commitment","rule":"A written uptime commitment of at least 99.9% for the mail service, in terms or an SLA page, that gives service credits or a refund when missed, on the cheapest paid plan with a custom domain.","type":"bool","points":9},{"key":"status_page","criterion":"reliability","label":"Public status page","rule":"A public status page for the mail service that shows past incidents.","type":"bool","points":2},{"key":"support","criterion":"reliability","label":"Live support","rule":"Live chat or phone support is included on the cheapest paid plan with a custom domain, as the vendor states on a pricing or support page. Ticket-only support, help articles and community forums do not count.","type":"bool","points":4},{"key":"migration","criterion":"reliability","label":"Mail migration tool","rule":"The vendor offers a documented tool or free service that moves existing mailboxes from another provider by IMAP or a similar method, on the cheapest paid plan.","type":"bool","points":3},{"key":"mobile_apps","criterion":"reliability","label":"Official phone apps","rule":"The vendor publishes an official app for both iOS and Android for these mailboxes.","type":"bool","points":3}]},{"slug":"encrypted-email-services","name":"Encrypted Email Services","criteria":[{"key":"encryption","name":"Encryption"},{"key":"trust","name":"Trust and audits"},{"key":"access","name":"Apps and access"},{"key":"mailbox","name":"Mailbox"},{"key":"price","name":"Price"}],"lines":[{"key":"zero_access","criterion":"encryption","label":"Stored mail the provider cannot read","rule":"A vendor page documents that stored messages are encrypted with a key tied to your password (zero-access or end-to-end storage), so its staff cannot read them. It may be on by default or a setting you switch on, on at least one plan. Encryption that only protects the disks or the connection does not count.","type":"bool","points":10},{"key":"e2e_internal","criterion":"encryption","label":"Automatic end-to-end encryption between its own users","rule":"Mail between two accounts at the same service is end-to-end encrypted without the sender handling keys or passwords.","type":"bool","points":8},{"key":"e2e_external","criterion":"encryption","label":"Encrypted mail to other providers","rule":"You can send an encrypted message to someone at another provider, using OpenPGP or a password-protected message, from the vendor's own mail interface.","type":"bool","points":6},{"key":"enc_contacts","criterion":"encryption","label":"Encrypted contacts or calendar","rule":"The vendor documents that the address book or the calendar is encrypted so the vendor cannot read it.","type":"bool","points":3},{"key":"audit","criterion":"trust","label":"Independent audit since 2024","rule":"A vendor page names an outside firm that audited or penetration-tested the product, and the report or a summary is published and dated 2024 or later. A general statement that the code was audited, with no firm named, does not count.","type":"bool","points":8},{"key":"open_source","criterion":"trust","label":"Open-source apps","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":6},{"key":"cert","criterion":"trust","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":4},{"key":"transparency","criterion":"trust","label":"Transparency report","rule":"The vendor publishes a count of legal requests it received, and the latest report covers a period ending in 2025 or later.","type":"bool","points":4},{"key":"security_key","criterion":"trust","label":"Security key for two-factor sign-in","rule":"You can protect the account with a FIDO2 or WebAuthn security key, such as a YubiKey, on at least one plan.","type":"bool","points":4},{"key":"apps","criterion":"access","label":"Official apps","rule":"An official desktop or mobile app from the vendor for each system (the web app and mail bridges do not count). Each one earns 2 points.","type":"set","points":10,"options":["Windows","macOS","Linux","iOS","Android"]},{"key":"imap","criterion":"access","label":"Works in standard mail programs","rule":"On at least one plan you can read the mailbox in a desktop mail program such as Thunderbird or Outlook, through IMAP and SMTP, or through a bridge app that the vendor itself publishes for that purpose (a paid-only bridge counts).","type":"bool","points":8},{"key":"custom_domain","criterion":"mailbox","label":"Your own domain","rule":"A plan for individuals lets you use an address on a domain you own.","type":"bool","points":5},{"key":"storage","criterion":"mailbox","label":"Mail storage on the cheapest paid plan","rule":"Mail storage in gigabytes on the cheapest paid plan for one person. A shared pool for mail and files counts in full. 20 GB or more earns 5 points, 15 GB 4, 5 GB 3, 2 GB 2.","type":"min","points":5,"tiers":[[20,5],[15,4],[5,3],[2,2]],"unit":"GB"},{"key":"export","criterion":"mailbox","label":"Export your whole mailbox","rule":"A help page describes a way to export all messages, with an export tool, a download or an IMAP copy that the vendor documents.","type":"bool","points":3},{"key":"free_plan","criterion":"price","label":"Free plan with an encrypted mailbox","rule":"A free plan (not a trial) that lets you send and receive mail in a mailbox with the vendor's standard encryption. A free plan that only forwards mail does not count.","type":"bool","points":6},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan for one person at its regular price (not a first-year offer), in US dollars a month before tax, on yearly billing where the vendor offers it and otherwise month by month. Prices shown in euros are converted. A product that is entirely free counts as $0. $1.50 or less earns 10 points, $3 or less 8, $4 or less 6, $5 or less 4, $7 or less 2.","type":"max","points":10,"tiers":[[1.5,10],[3,8],[4,6],[5,4],[7,2]],"unit":"usd_month"}]},{"slug":"error-monitoring-software","name":"Error Monitoring Software","criteria":[{"key":"coverage","name":"SDK coverage"},{"key":"debug","name":"Debugging"},{"key":"alerts","name":"Alerts and workflow"},{"key":"trust","name":"Hosting and security"},{"key":"price","name":"Price and limits"}],"lines":[{"key":"sdk_web","criterion":"coverage","label":"Web and server SDKs","rule":"An SDK for each language is listed in the vendor's docs and is generally available. An SDK the docs name as compatible (for example a Sentry SDK pointed at the server) counts. Each one earns 2 points.","type":"set","points":12,"options":["JavaScript","Python","Java",".NET","PHP","Ruby"]},{"key":"sdk_mobile","criterion":"coverage","label":"Mobile SDKs","rule":"An SDK for each mobile platform is listed in the vendor's docs and is generally available. An Apple, Cocoa or Swift SDK counts as iOS; a React Native or Flutter guide counts for that platform. A compatible SDK named in the docs counts. Each one earns 2 points.","type":"set","points":8,"options":["iOS","Android","React Native","Flutter"]},{"key":"source_maps","criterion":"debug","label":"Source maps","rule":"The docs describe uploading JavaScript source maps so minified stack traces show your original code.","type":"bool","points":6},{"key":"debug_symbols","criterion":"debug","label":"Mobile symbol files","rule":"The docs describe uploading iOS dSYM files or Android ProGuard/R8 mapping files to read crash reports.","type":"bool","points":4},{"key":"releases","criterion":"debug","label":"Release tracking","rule":"The docs describe tagging errors with a release or deploy version and showing which release introduced an error.","type":"bool","points":4},{"key":"breadcrumbs","criterion":"debug","label":"Event trail before the error","rule":"The docs describe a trail of events (breadcrumbs, request data or logs) attached to each error to show what happened before it.","type":"bool","points":3},{"key":"alert_channels","criterion":"alerts","label":"Alert channels","rule":"A built-in alert integration for each channel, on at least one plan. Each one earns 1 point.","type":"set","points":4,"options":["Email","Slack","Microsoft Teams","PagerDuty"]},{"key":"issue_trackers","criterion":"alerts","label":"Issue tracker integration","rule":"Built-in integration that creates or links tickets in Jira, GitHub or GitLab, on at least one plan.","type":"bool","points":3},{"key":"spike_control","criterion":"alerts","label":"Spike and quota controls","rule":"The docs describe spike protection, rate limits per project or key, or sampling that limits how many events from an error flood are counted. A monthly quota that only stops accepting events does not count.","type":"bool","points":3},{"key":"self_host","criterion":"trust","label":"Self-hosting","rule":"The vendor documents how to run the error-tracking server on your own machines, with a free or paid licence.","type":"bool","points":6},{"key":"open_source","criterion":"trust","label":"Open source","rule":"The source code of the server (not only the SDKs) is public under an OSI-approved open-source licence. Source-available licences (such as FSL or BSL) do not count.","type":"bool","points":5},{"key":"cert","criterion":"trust","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":6},{"key":"sso","criterion":"trust","label":"Single sign-on (SAML or OIDC)","rule":"Sign-in through the company's identity provider (SAML 2.0 or OpenID Connect, for example Okta or Entra ID) is documented on at least one plan, including quote-priced plans. Social logins (Google, GitHub) do not count.","type":"bool","points":5},{"key":"eu_region","criterion":"trust","label":"EU data region","rule":"You can choose to store your error events in the European Union, on at least one plan.","type":"bool","points":3},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan (not a trial) that tracks errors from a live app. A product that is entirely free counts.","type":"bool","points":5},{"key":"free_events","criterion":"price","label":"Events on the free plan","rule":"Error events or crashes a month on the free plan. No free plan counts as 0. A product with unlimited free events counts as 1,000,000. 100,000 or more earns 5 points, 15,000 or more 4, 5,000 or more 3, 1,000 or more 1.","type":"min","points":5,"tiers":[[100000,5],[15000,4],[5000,3],[1000,1]],"unit":"events"},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan for one user at its regular price, in US dollars a month. Use the yearly price divided by 12 when the vendor offers yearly billing, otherwise the monthly price. A product that is entirely free counts as $0. $10 or less earns 8 points, $20 or less 6, $30 or less 4, $45 or less 2.","type":"max","points":8,"tiers":[[10,8],[20,6],[30,4],[45,2]],"unit":"usd_month"},{"key":"paid_events","criterion":"price","label":"Events on the cheapest paid plan","rule":"Error events or crashes a month included in the cheapest paid plan (the same plan as the price line). An entirely free product counts its free limit, and unlimited counts as 1,000,000. 100,000 or more earns 5 points, 50,000 or more 4, 25,000 or more 2.","type":"min","points":5,"tiers":[[100000,5],[50000,4],[25000,2]],"unit":"events"},{"key":"retention","criterion":"price","label":"Error history on the cheapest paid plan","rule":"Days an error stays searchable on the cheapest paid plan (the same plan as the price line); for an entirely free product, on its free plan. The longest period the plan page or docs state counts. 90 or more earns 5 points, 60 or more 4, 30 or more 2, 14 or more 1.","type":"min","points":5,"tiers":[[90,5],[60,4],[30,2],[14,1]],"unit":"days"}]},{"slug":"file-compression-software","name":"File Compression Software","criteria":[{"key":"formats","name":"Formats"},{"key":"protection","name":"Protection"},{"key":"tools","name":"Tools"},{"key":"systems","name":"Systems"},{"key":"price","name":"Price"}],"lines":[{"key":"create_formats","criterion":"formats","label":"Archive types you can create","rule":"The vendor's feature page or documentation says the program can create archives in each type, not only open them. Each one earns 2 points.","type":"set","points":12,"options":["ZIP","7z","RAR","TAR","GZIP","Zstandard"]},{"key":"open_formats","criterion":"formats","label":"Archive types you can open","rule":"The vendor's feature page or documentation says the program can open or extract each type. Each one earns 2 points.","type":"set","points":8,"options":["RAR","7z","ISO","CAB"]},{"key":"aes256","criterion":"protection","label":"AES-256 encryption","rule":"The program can password-protect an archive it creates with AES-256 encryption, as named on a vendor page or in its manual. Encryption only described as 'strong' or 'advanced', without AES-256, is not enough. Counts on the edition that is priced.","type":"bool","points":12},{"key":"encrypt_names","criterion":"protection","label":"Hides file names","rule":"The vendor's page or manual documents an option that encrypts the list of file names (not only the contents), so the archive cannot be browsed without the password.","type":"bool","points":7},{"key":"recovery","criterion":"protection","label":"Repair of damaged archives","rule":"The program can add recovery data to an archive (such as a RAR recovery record) or has a built-in repair command for damaged archives, as documented by the vendor. A web page that only explains how to recover data by hand does not count.","type":"bool","points":5},{"key":"open_source","criterion":"protection","label":"Open source","rule":"The source code of the program is public under an open-source licence.","type":"bool","points":5},{"key":"split","criterion":"tools","label":"Split into volumes","rule":"The program can cut one archive into several parts of a size you choose (multi-volume archives), as documented by the vendor.","type":"bool","points":6},{"key":"sfx","criterion":"tools","label":"Self-extracting archives","rule":"The program can create an .exe archive that opens on a PC without an archiver.","type":"bool","points":3},{"key":"cli","criterion":"tools","label":"Command line","rule":"A command-line program or a documented command-line mode ships with the Windows version (for example 7z.exe, Rar.exe or bz.exe).","type":"bool","points":5},{"key":"shell","criterion":"tools","label":"File Explorer menu","rule":"Right-click entries in Windows File Explorer let you compress and extract without opening the program. The Windows 11 'Show more options' menu counts.","type":"bool","points":5},{"key":"portable","criterion":"tools","label":"Portable version","rule":"The vendor offers a version that runs without installation, such as a portable download or a zip/7z package of the program files.","type":"bool","points":3},{"key":"platforms","criterion":"systems","label":"Systems","rule":"The vendor offers a download for each system that runs the program (a command-line build counts; a Windows emulator wrapper or a third-party port does not). Windows is not scored, because every listed program runs on it. Each one earns 3 points.","type":"set","points":6,"options":["macOS","Linux"]},{"key":"arm64","criterion":"systems","label":"Windows on ARM","rule":"The vendor offers a native ARM64 build for Windows, not only an x86 build.","type":"bool","points":3},{"key":"free_plan","criterion":"price","label":"Free to use without a time limit","rule":"The vendor says individuals can use the program for free with no time limit (a free edition, open source or built into Windows). A trial or evaluation period does not count, even if the program keeps working after it ends.","type":"bool","points":8},{"key":"price","criterion":"price","label":"Cost for the first year","rule":"What one person pays in the first 12 months, before tax, for the cheapest single-user edition that makes AES-256 archives, in US dollars at the regular price. Pay-once licences count at the full price; subscriptions at the first year's price; bundles with other software are not used. A free product counts as $0. No AES-256 edition or no public price is null. $0 earns 12 points, $15 or less 9, $30 or less 7, $45 or less 5, $60 or less 3.","type":"max","points":12,"tiers":[[0,12],[15,9],[30,7],[45,5],[60,3]],"unit":"usd_year"}]},{"slug":"form-builder-software","name":"Form Builder Software","criteria":[{"key":"free","name":"Free plan"},{"key":"build","name":"Building forms"},{"key":"data","name":"Payments and data"},{"key":"trust","name":"Privacy and compliance"},{"key":"price","name":"Price"}],"lines":[{"key":"free_plan","criterion":"free","label":"Free plan","rule":"A free plan (not a trial) that lets you publish a form and collect submissions, as the vendor's pricing page states.","type":"bool","points":6},{"key":"free_submissions","criterion":"free","label":"Submissions on the free plan","rule":"Submissions a month the free plan allows, across all forms, as the pricing or help page states them (a yearly figure is divided by 12). Unlimited, including unlimited within a fair-use policy, is recorded as 1,000,000. 1,000 or more earns 6 points, 500 or more 4, 100 or more 2. No free plan records 0.","type":"min","points":6,"tiers":[[1000,6],[500,4],[100,2]],"unit":"submissions"},{"key":"conditional_logic","criterion":"build","label":"Conditional logic","rule":"Questions or pages can be shown, hidden or skipped depending on earlier answers, on at least one plan.","type":"bool","points":8},{"key":"calculations","criterion":"build","label":"Calculated fields","rule":"A field can compute a value, such as a total or a price, from other answers on the same form, on at least one plan.","type":"bool","points":4},{"key":"file_upload","criterion":"build","label":"File upload field","rule":"A form field lets the respondent attach files, on at least one plan.","type":"bool","points":5},{"key":"multi_step","criterion":"build","label":"Multi-page forms","rule":"A form can be split into several pages or steps with next and back buttons, on at least one plan.","type":"bool","points":3},{"key":"save_resume","criterion":"build","label":"Save and resume later","rule":"A respondent can save a partly filled form and come back to finish it later (\"save and resume\" or \"save and continue later\"), on at least one plan. Only the form owner seeing unfinished entries does not count.","type":"bool","points":4},{"key":"signature","criterion":"build","label":"Signature field","rule":"A form field lets the respondent draw or type a signature, on at least one plan.","type":"bool","points":5},{"key":"payments","criterion":"data","label":"Online payments","rule":"A form can take card or wallet payments through a payment processor, on at least one plan.","type":"bool","points":5},{"key":"processors","criterion":"data","label":"Payment processors","rule":"The vendor lists a built-in connection to each processor. Each one earns 2 points.","type":"set","points":6,"options":["Stripe","PayPal","Square"]},{"key":"pdf_output","criterion":"data","label":"Answers as PDF","rule":"Submissions can be turned into a PDF document automatically by the vendor's own tool, on at least one plan. A PDF upload field or a third-party add-on does not count.","type":"bool","points":4},{"key":"integrations","criterion":"data","label":"Built-in connections","rule":"The vendor documents a built-in way to send submissions to Google Sheets, a Zapier integration, and outgoing webhooks. Each one earns 2 points.","type":"set","points":6,"options":["Google Sheets","Zapier","Webhooks"]},{"key":"hipaa","criterion":"trust","label":"HIPAA support","rule":"The vendor's own page says it signs a business associate agreement (BAA) or names a plan that supports HIPAA-regulated data, on at least one plan. A statement that it \"helps you comply\" with no BAA or named plan does not count.","type":"bool","points":8},{"key":"cert","criterion":"trust","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it. \"Aligned with\" SOC 2, or a certified environment sold only on a quote-only plan, does not count; the cloud host's certificate does not count.","type":"bool","points":5},{"key":"dpa","criterion":"trust","label":"GDPR data processing agreement","rule":"The vendor publishes a data processing agreement (DPA) for customers under the GDPR, on its own site.","type":"bool","points":4},{"key":"eu_data","criterion":"trust","label":"EU data storage","rule":"The vendor says data can be stored in the EU or EEA, either by default or as a choice, on at least one plan.","type":"bool","points":3},{"key":"paid_submissions","criterion":"price","label":"Submissions on cheapest paid plan","rule":"Submissions a month the cheapest paid plan allows, across all forms, as the plan page states them (a yearly figure is divided by 12). Unlimited, including fair use, is recorded as 1,000,000. 10,000 or more earns 6 points, 2,000 or more 4, 1,000 or more 2. A product with no paid plan records the same limit as its free plan.","type":"min","points":6,"tiers":[[10000,6],[2000,4],[1000,2]],"unit":"submissions"},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan for one builder, in US dollars a month, billed yearly at its regular price; if the vendor shows no yearly price, the monthly price. Prices in euros are marked EUR and converted. Entirely free products count as $0. $10 or less earns 12 points, $20 or less 9, $35 or less 6, $60 or less 3.","type":"max","points":12,"tiers":[[10,12],[20,9],[35,6],[60,3]],"unit":"usd_month"}]},{"slug":"git-clients","name":"Git Clients","criteria":[{"key":"git","name":"Git features"},{"key":"hosts","name":"Hosts and review"},{"key":"systems","name":"Systems and upkeep"},{"key":"licence","name":"Licence"},{"key":"price","name":"Price"}],"lines":[{"key":"core_git","criterion":"git","label":"Core Git features","rule":"Features the vendor's page or docs say are built into the app on at least one plan that allows private repositories. Interactive rebase means rewriting a series of commits (reorder, squash, edit or drop) in one operation. A visual merge conflict editor must open inside the app; handing the file to an external merge tool does not count. Each one earns 3 points.","type":"set","points":15,"options":["Interactive rebase","Git LFS","Submodules","Visual merge conflict editor","Stage single lines or hunks"]},{"key":"undo","criterion":"git","label":"Undo for Git actions","rule":"The vendor documents one built-in undo (or undo and redo) command that reverses at least two kinds of Git action, such as commit, merge, checkout, reset or branch deletion. A command that only undoes the last commit does not count.","type":"bool","points":6},{"key":"worktrees","criterion":"git","label":"Worktrees","rule":"The vendor documents built-in management of Git worktrees (several checked-out branches of one repository), usable on private repositories.","type":"bool","points":4},{"key":"gitflow","criterion":"git","label":"Git-flow built in","rule":"The vendor documents built-in support for the Git-flow branching model, such as buttons to start and finish feature branches.","type":"bool","points":4},{"key":"hosts","criterion":"hosts","label":"Hosts with built-in sign-in","rule":"The vendor names the host as one you connect to with an account (sign-in, OAuth or an access token) to list or clone repositories or work with pull requests inside the app. Cloning from a plain URL, or only showing a host's icon, does not count. Each one earns 3 points.","type":"set","points":12,"options":["GitHub","GitLab","Bitbucket","Azure DevOps"]},{"key":"pull_requests","criterion":"hosts","label":"Pull requests in the app","rule":"The vendor documents creating, viewing or reviewing pull requests or merge requests inside the app window for at least one host. A button that only opens the host's website does not count.","type":"bool","points":8},{"key":"signing","criterion":"hosts","label":"Signed commits","rule":"The vendor's docs or release notes document signing commits with GPG or SSH keys from the app.","type":"bool","points":6},{"key":"platforms","criterion":"systems","label":"Other systems","rule":"An official build for each system, listed on the vendor's download page. Each one earns 4 points.","type":"set","points":8,"options":["macOS","Linux"]},{"key":"recent_release","criterion":"systems","label":"Release in the last 12 months","rule":"The vendor's release page, changelog or repository shows a stable release (not beta, preview or nightly) dated within the last 12 months.","type":"bool","points":8},{"key":"open_source","criterion":"licence","label":"Open source","rule":"The source code of the app is public under an open-source licence.","type":"bool","points":7},{"key":"free_commercial","criterion":"licence","label":"Free for commercial work on private repos","rule":"A plan or licence with no time limit lets a company or freelancer use the app at no cost on private repositories. Non-commercial-only, public-repo-only, trial and indefinite-evaluation licences do not count.","type":"bool","points":8},{"key":"price","criterion":"price","label":"Cheapest way to use it for work","rule":"The cheapest plan for one person doing commercial work on private repositories, in US dollars a month, billed yearly at its regular price. A one-time licence price is divided by 36. A free product counts as $0. $0 earns 14 points, $3 or less 10, $6 or less 7, $10 or less 3.","type":"max","points":14,"tiers":[[0,14],[3,10],[6,7],[10,3]],"unit":"usd_month"}]},{"slug":"help-desk-software","name":"Help Desk Software","criteria":[{"key":"channels","name":"Channels and apps"},{"key":"workflow","name":"Workflow and SLAs"},{"key":"insight","name":"Reports and connections"},{"key":"security","name":"Security"},{"key":"price","name":"Price"},{"key":"testing","name":"Independent testing"}],"lines":[{"key":"channels","criterion":"channels","label":"Support channels","rule":"The help desk handles the channel inside the same ticket queue, on at least one plan with a public price. Phone counts when calls are made or logged in the product itself or through an add-on sold by the vendor; a link to a third-party phone app does not count. Social media counts when messages from Facebook, Instagram or X arrive as tickets. Each channel earns 2 points.","type":"set","points":8,"options":["Email","Live chat","Phone","Social media"]},{"key":"mobile_apps","criterion":"channels","label":"Mobile apps","rule":"An official agent app for each system, listed on the vendor's site or in its help centre. Each one earns 1 point.","type":"set","points":2,"options":["iOS","Android"]},{"key":"help_center","criterion":"channels","label":"Built-in help centre","rule":"The product hosts a searchable knowledge base or help centre for customers, on at least one plan.","type":"bool","points":4},{"key":"sla","criterion":"workflow","label":"SLA policies","rule":"You can set response or resolution time targets per ticket (SLA policies, service levels), on at least one plan.","type":"bool","points":8},{"key":"automation","criterion":"workflow","label":"Ticket automation rules","rule":"You can build rules that assign, tag, reply or change tickets automatically when conditions are met, on at least one plan.","type":"bool","points":5},{"key":"routing","criterion":"workflow","label":"Automatic ticket assignment","rule":"New tickets can be assigned automatically by round robin, load or skill, without a manual step, on at least one plan.","type":"bool","points":5},{"key":"csat","criterion":"workflow","label":"Built-in satisfaction survey","rule":"The product sends a customer satisfaction survey after a ticket is solved and stores the answers, on at least one plan.","type":"bool","points":3},{"key":"reports","criterion":"insight","label":"Custom reports","rule":"Agents or admins can build their own reports with chosen fields and filters, not only fixed dashboards, on at least one plan.","type":"bool","points":5},{"key":"api","criterion":"insight","label":"Public API","rule":"A documented REST or GraphQL API for tickets is public and open to customers on at least one plan.","type":"bool","points":3},{"key":"integrations","criterion":"insight","label":"Named integrations","rule":"The vendor's integration page or marketplace lists an integration with each tool, made by the vendor or a listed partner. Each one earns 1 point.","type":"set","points":6,"options":["Slack","Microsoft Teams","Jira","Shopify","Salesforce","HubSpot"]},{"key":"ai_agent","criterion":"insight","label":"AI assistant with public price","rule":"An AI agent or AI reply assistant is generally available (not beta or waitlist), and its price or included allowance is shown on a public page.","type":"bool","points":4},{"key":"cert","criterion":"security","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":6},{"key":"sso","criterion":"security","label":"Single sign-on","rule":"Agents can sign in through SAML or OpenID Connect single sign-on, on at least one plan with a public price. Social sign-in with Google or Microsoft does not count.","type":"bool","points":6},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan (not a trial) that lets at least one agent work tickets, with no time limit.","type":"bool","points":5},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan that includes ticketing by email, for one agent or one workspace, at its regular price (not a first-year offer), in US dollars a month, using the yearly-billing price on the vendor's US pricing page, before tax. $10 or less earns 10 points, $15 or less 8, $20 or less 5, $25 or less 2.","type":"max","points":10,"tiers":[[10,10],[15,8],[20,5],[25,2]],"unit":"usd_month"},{"key":"g2_cx","criterion":"testing","label":"G2 AI CX evaluation","rule":"Overall points in G2's AI CX Agent Evaluations, the leaderboard from the test G2 runs itself on the same 46 support tasks for every agent it evaluates, scored here for the vendor's AI agent. Every 10 G2 points earn 1 point here, up to 20 at 200; fewer than 10 earn 0. Results run by partners rather than G2, and vendors G2 has not evaluated or lists as under evaluation, earn 0. Added 10 October 2026 as a dated rules version.","type":"min","points":20,"tiers":[[200,20],[190,19],[180,18],[170,17],[160,16],[150,15],[140,14],[130,13],[120,12],[110,11],[100,10],[90,9],[80,8],[70,7],[60,6],[50,5],[40,4],[30,3],[20,2],[10,1]],"unit":"of 200"}]},{"slug":"knowledge-base-software","name":"Knowledge Base Software","criteria":[{"key":"price","name":"Price"},{"key":"publishing","name":"Publishing"},{"key":"insight","name":"Readers and reports"},{"key":"access","name":"Access and data"},{"key":"security","name":"Security"}],"lines":[{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"Cheapest paid plan that can publish a public help centre, for one site and the fewest editors allowed (per-site and per-editor fees added), in US dollars a month at its regular price: yearly billing per month if offered, else monthly. Free software counts as $0 (hosting not counted). Tiers: $10, $30, $80, $150, $300. Quote-only pricing is not scored.","type":"max","points":12,"tiers":[[10,12],[30,9],[80,6],[150,3],[300,1]],"unit":"usd_month"},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A plan that costs nothing, is not a time-limited trial, and can publish a public help centre or knowledge base. Free open-source software counts.","type":"bool","points":6},{"key":"custom_domain","criterion":"publishing","label":"Help centre on your own domain","rule":"The public help centre can be served from the customer's own domain or subdomain, on at least one plan.","type":"bool","points":8},{"key":"multilingual","criterion":"publishing","label":"Multiple languages","rule":"One help centre can offer articles in more than one language, with a language switcher or translated versions of an article, on at least one plan. Separate, unlinked sites per language do not count.","type":"bool","points":7},{"key":"versions","criterion":"publishing","label":"Article version history","rule":"The vendor documents saved versions of each article that an editor can compare or restore, on at least one plan.","type":"bool","points":6},{"key":"workflow","criterion":"publishing","label":"Review and approval workflow","rule":"An article can be sent to a named reviewer and must be approved before it is published, on at least one plan. A plain draft-and-publish switch does not count.","type":"bool","points":7},{"key":"search_analytics","criterion":"insight","label":"Search reports","rule":"Built-in reports list what readers searched for, including searches that returned no result, on at least one plan.","type":"bool","points":6},{"key":"feedback","criterion":"insight","label":"Reader feedback on articles","rule":"Readers can rate an article (for example helpful or not helpful) and editors see the results in a report, on at least one plan.","type":"bool","points":4},{"key":"widget","criterion":"insight","label":"Help widget for your site or app","rule":"An official widget or embed that shows help articles and search inside the customer's own website or app, on at least one plan.","type":"bool","points":4},{"key":"restricted","criterion":"insight","label":"Login-only articles","rule":"Some articles or sections can be limited to signed-in readers or chosen groups while others stay public, on at least one plan.","type":"bool","points":4},{"key":"sso","criterion":"access","label":"Single sign-on (SAML or OIDC)","rule":"The vendor documents SAML or OpenID Connect single sign-on for editors or readers, on at least one plan. Google or Microsoft social login alone does not count.","type":"bool","points":7},{"key":"api","criterion":"access","label":"API to read and write articles","rule":"A documented public API that can create or update articles, not only read them, on at least one plan.","type":"bool","points":7},{"key":"export","criterion":"access","label":"Bulk export of articles","rule":"The vendor documents exporting many articles in one action (a whole book, space, project or site, not one article at a time) to files such as Markdown, HTML, PDF or Word, on at least one plan.","type":"bool","points":5},{"key":"roles","criterion":"access","label":"Editor roles and permissions","rule":"The vendor documents at least three distinct team roles with different permissions (such as admin, editor and reviewer or viewer), or lets an admin create custom roles with chosen permissions, on at least one plan.","type":"bool","points":4},{"key":"open_source","criterion":"access","label":"Open source","rule":"The source code of the product itself (not only its connectors or command-line tools) is public under an open-source licence.","type":"bool","points":5},{"key":"soc2_iso","criterion":"security","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":8}]},{"slug":"live-chat-software","name":"Live Chat Software","criteria":[{"key":"price","name":"Price"},{"key":"chat","name":"Chat handling"},{"key":"visitors","name":"Visitors"},{"key":"apps","name":"Apps and channels"},{"key":"trust","name":"Data and trust"},{"key":"connect","name":"Connections"}],"lines":[{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan (not a trial) that includes live chat from a website widget for at least one agent, with no time limit. A cap on chats or visitors per month does not disqualify it.","type":"bool","points":8},{"key":"price","criterion":"price","label":"Cost for 3 agents","rule":"Monthly cost in US dollars, before tax, of the cheapest paid plan with live chat for 3 agent seats: the per-agent price times 3, or the plan price plus extra seats if fewer than 3 are included. Use the price billed yearly if shown, else the single price shown. Add-ons for AI or branding are not counted. No paid plan counts as $0. Up to $25 earns 12, $45 9, $60 6, $90 3, $130 1.","type":"max","points":12,"tiers":[[25,12],[45,9],[60,6],[90,3],[130,1]],"unit":"usd_month"},{"key":"history","criterion":"chat","label":"Chat history kept","rule":"How long past chats stay available to agents on the cheapest plan that includes live chat (a free plan counts), as stated on a vendor page: \"unlimited\" only if the page says unlimited, indefinite or until deleted; \"1 year or more\" for a stated period of 12 months or longer; \"under 1 year\" for a shorter stated period. If no page states it, record null.","type":"enum","points":5,"values":{"unlimited":5,"year_plus":3,"under_year":1}},{"key":"shared_canned","criterion":"chat","label":"Shared saved replies","rule":"Agents can save replies and share them with all agents or a team, not only keep them private, on at least one plan.","type":"bool","points":4},{"key":"routing","criterion":"chat","label":"Routing rules","rule":"A vendor page describes chats being assigned automatically to agents or teams by rules (for example round robin, page, language or skill), on at least one plan. Picking an agent by hand does not count.","type":"bool","points":8},{"key":"offline_form","criterion":"chat","label":"Offline message form","rule":"A vendor page says that when no agent is online, visitors can leave a message through the widget (an offline, contact or ticket form) that reaches the team by email or in the inbox.","type":"bool","points":4},{"key":"visitor_location","criterion":"visitors","label":"Visitor location shown","rule":"A vendor page says agents see the visitor's country or city during a chat.","type":"bool","points":3},{"key":"live_visitors","criterion":"visitors","label":"Live visitor list","rule":"A list of people currently on the website, shown to agents in real time, on at least one plan.","type":"bool","points":5},{"key":"proactive","criterion":"visitors","label":"Proactive chat invitations","rule":"The widget can start a chat by itself, for example after a set time or on certain pages, on at least one plan.","type":"bool","points":5},{"key":"mobile","criterion":"apps","label":"Agent apps","rule":"An official agent app for each system on the vendor's own site or in an app store listing it links to (a browser inbox alone does not earn the Windows point). Each one earns 2 points.","type":"set","points":6,"options":["Windows app","iOS app","Android app"]},{"key":"channels","criterion":"apps","label":"Other channels in the inbox","rule":"The vendor's site says messages from the channel arrive in the same agent inbox as website chat, natively or through an official integration, on at least one plan. Each channel earns 2 points.","type":"set","points":8,"options":["Email","WhatsApp","Facebook Messenger","Instagram"]},{"key":"soc2","criterion":"trust","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":6},{"key":"dpa","criterion":"trust","label":"Data processing agreement","rule":"A vendor page offers a data processing agreement (DPA) that customers can sign, accept or request, or links to the DPA document.","type":"bool","points":4},{"key":"two_factor","criterion":"trust","label":"Two-factor sign-in for agents","rule":"A vendor help or security page says agents can turn on two-factor authentication on at least one plan.","type":"bool","points":4},{"key":"integrations","criterion":"connect","label":"Named integrations","rule":"The vendor's own site lists a native integration, official plugin or connector for each tool. Each one earns 1 point.","type":"set","points":6,"options":["Shopify","WordPress","WooCommerce","Wix","Zapier","Slack"]},{"key":"api","criterion":"connect","label":"Public API or webhooks","rule":"The vendor documents a public API or webhooks that work with live chat data.","type":"bool","points":4},{"key":"white_label","criterion":"connect","label":"Remove vendor branding","rule":"The vendor's \"powered by\" branding can be removed from the widget on a plan or paid add-on, as stated on a vendor page.","type":"bool","points":3},{"key":"ai_agent","criterion":"connect","label":"AI agent for chat","rule":"The vendor sells a generally available AI agent or chatbot that answers visitors in the chat widget (a paid add-on counts). Beta or waitlist does not.","type":"bool","points":5}]},{"slug":"media-player-software","name":"Media Player Software","criteria":[{"key":"platforms","name":"Systems"},{"key":"video","name":"Video"},{"key":"sources","name":"Streams, audio and library"},{"key":"trust","name":"Ads and privacy"},{"key":"price","name":"Price"}],"lines":[{"key":"platforms","criterion":"platforms","label":"Other systems","rule":"A download for that system on the vendor's own site or official repository releases page. Third-party builds, Wine and builds meant only for testing do not count. Each one earns 3 points.","type":"set","points":12,"options":["macOS","Linux","Android","iOS"]},{"key":"disc_playback","criterion":"video","label":"Disc playback","rule":"The vendor's page or documentation names playing DVD or Blu-ray discs (or disc images) in the player.","type":"bool","points":5},{"key":"no_codec_pack","criterion":"video","label":"No codec pack needed","rule":"The vendor says the player has its own decoders, built in or bundled with it, so common audio and video formats play without installing a separate codec pack. False if the vendor tells users to install a codec pack or external filters for common formats.","type":"bool","points":6},{"key":"hw_decode","criterion":"video","label":"Hardware video decoding","rule":"The vendor's page, manual or wiki says video can be decoded on the graphics card on Windows (for example DXVA, D3D11VA, NVDEC or Quick Sync, or a plain hardware-decoding option).","type":"bool","points":7},{"key":"hdr","criterion":"video","label":"HDR playback","rule":"The vendor's page, manual or wiki names HDR playback, either passed to an HDR display or tone-mapped for a standard one.","type":"bool","points":5},{"key":"subtitles","criterion":"video","label":"Subtitle features","rule":"Each one the vendor's page, manual or wiki names earns 2 points. Subtitle search means the player finds and downloads subtitle files itself.","type":"set","points":8,"options":["External subtitle files","Embedded subtitle tracks","Styled ASS/SSA subtitles","Subtitle search in the player"]},{"key":"streaming","criterion":"sources","label":"Network streams","rule":"Each protocol the vendor's page, manual or wiki says the player can open or play from earns 2 points.","type":"set","points":8,"options":["HTTP or HTTPS URLs","HLS","RTSP or RTMP","DLNA or UPnP"]},{"key":"audio_tools","criterion":"sources","label":"Audio features","rule":"Each one the vendor's page, manual or wiki names earns 2 points.","type":"set","points":8,"options":["Gapless playback","ReplayGain or loudness levelling","Equaliser","Exclusive audio output (WASAPI or ASIO)"]},{"key":"library","criterion":"sources","label":"Media library","rule":"The player builds a searchable library from your folders and organises files by tags or metadata such as artist, album, title or cover art.","type":"bool","points":6},{"key":"extensions","criterion":"sources","label":"Plugins or add-ons","rule":"The vendor documents a supported way to add plugins, extensions, add-ons or scripts.","type":"bool","points":3},{"key":"open_source","criterion":"trust","label":"Open-source apps","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":8},{"key":"no_ads","criterion":"trust","label":"No ads or bundled offers","rule":"The vendor says on its own site that the player has no advertising and no bundled third-party software offers. If the vendor's own download page or installer description shows ads or offers, the answer is false.","type":"bool","points":8},{"key":"no_tracking","criterion":"trust","label":"States no tracking","rule":"The vendor says on its own page or in its privacy policy that the player collects no usage data or telemetry. A statement about ads alone does not count.","type":"bool","points":4},{"key":"price","criterion":"price","label":"Price of the player","rule":"The regular price in US dollars, before tax, for one person on one PC in the first year, for the cheapest edition with no advertising in the player (if no edition is ad-free, the cheapest edition). A player the vendor offers as free to download and use counts as $0; a one-time purchase counts in full. $0 earns 12 points, $10 or less 9, $20 or less 6, $40 or less 3, $80 or less 1.","type":"max","points":12,"tiers":[[0,12],[10,9],[20,6],[40,3],[80,1]],"unit":"usd_year"}]},{"slug":"newsletter-platforms","name":"Newsletter Platforms","criteria":[{"key":"money","name":"Earning"},{"key":"ownership","name":"Your list"},{"key":"growth","name":"Growth"},{"key":"price","name":"Price"}],"lines":[{"key":"paid_subs","criterion":"money","label":"Paid subscriptions","rule":"Readers can pay for a subscription to your newsletter through payments built into the platform, on at least one plan. Selling one-off files or courses does not count.","type":"bool","points":8},{"key":"platform_fee","criterion":"money","label":"Fee on paid subscriptions","rule":"The percentage the platform itself keeps from paid-subscription revenue, taken from the plan with the lowest fee (any plan, including a free plan), not counting the card processor's own fees. 0% earns 10 points, up to 5% earns 7, up to 10% earns 3. A platform with no built-in paid subscriptions, or one that does not publish the percentage, records null.","type":"max","points":10,"tiers":[[0,10],[5,7],[10,3]],"unit":"percent"},{"key":"ads","criterion":"money","label":"Built-in sponsorship or ad network","rule":"The vendor itself runs an ad network or sponsor marketplace that places paid ads or sponsorships in your issues, on at least one plan. Pasting in a third-party ad network's code, or a footer link to a sales team, does not count.","type":"bool","points":4},{"key":"digital_products","criterion":"money","label":"Sell digital products","rule":"You can sell one-off digital products, such as files or guides, with checkout built into the platform, on at least one plan.","type":"bool","points":3},{"key":"export_subs","criterion":"ownership","label":"Export your subscriber list","rule":"A help page documents exporting the full subscriber list to CSV, on at least one plan.","type":"bool","points":8},{"key":"import_subs","criterion":"ownership","label":"Import subscribers","rule":"A help page documents importing a subscriber list from a CSV file or another platform, on at least one plan.","type":"bool","points":5},{"key":"custom_domain","criterion":"ownership","label":"Website on your own domain","rule":"The newsletter's public website and archive can run on your own domain, on at least one plan.","type":"bool","points":7},{"key":"custom_sending","criterion":"ownership","label":"Send from your own domain","rule":"The From address of your emails can be on your own domain, with SPF or DKIM setup documented by the vendor, on at least one plan. A reply-to address alone does not count.","type":"bool","points":5},{"key":"open_source","criterion":"ownership","label":"Open source","rule":"The source code of the platform is public under an open-source licence.","type":"bool","points":3},{"key":"api","criterion":"ownership","label":"Public API","rule":"The vendor publishes API documentation for reading or writing subscribers, on at least one plan.","type":"bool","points":4},{"key":"recommendations","criterion":"growth","label":"Recommendation network","rule":"A built-in feature lets publications recommend each other to their readers, on at least one plan.","type":"bool","points":6},{"key":"referrals","criterion":"growth","label":"Referral program","rule":"Built-in tools reward readers for referring new subscribers, on at least one plan.","type":"bool","points":4},{"key":"segmentation","criterion":"growth","label":"Send to a tag or segment","rule":"You can tag subscribers or filter them into a segment (a saved filter or query) and send an issue to just that group, on at least one plan. Separate subscriber lists do not count unless an issue can also be sent to a tag or segment.","type":"bool","points":5},{"key":"automations","criterion":"growth","label":"Automated email sequences","rule":"A multi-step automated sequence, such as a welcome series of two or more emails started by a sign-up, can be built inside the platform, on at least one plan. A single automatic welcome email does not count.","type":"bool","points":4},{"key":"source_analytics","criterion":"growth","label":"Subscriber source reports","rule":"A built-in report breaks down new subscribers by where they came from (for example a referring site, UTM tag, recommendation or referral), on at least one plan.","type":"bool","points":4},{"key":"ab_test","criterion":"growth","label":"Subject-line A/B tests","rule":"You can test two subject lines on part of the list and send the winner, on at least one plan.","type":"bool","points":3},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan (not a trial) that can send a newsletter to at least 100 subscribers. Free self-hosted software counts.","type":"bool","points":8},{"key":"price","criterion":"price","label":"Cost at 1,000 subscribers","rule":"Cheapest plan that sends a weekly newsletter (about 4,400 emails a month) to 1,000 subscribers, for one person, in US dollars a month, billed yearly at the regular price (no first-year offer). A plan with a lower subscriber or email cap does not qualify. Payment fees and add-ons are left out. Self-hosted software counts only its licence: yearly licence divided by 12, one-time licence by 36; hosting is left out.","type":"max","points":9,"tiers":[[0,9],[10,7],[20,5],[35,3],[50,1]],"unit":"usd_month"}]},{"slug":"parental-control-apps","name":"Parental Control Apps","criteria":[{"key":"platforms","name":"Systems"},{"key":"controls","name":"Controls"},{"key":"monitoring","name":"Monitoring"},{"key":"trust","name":"Terms"},{"key":"price","name":"Price and plan"}],"lines":[{"key":"windows","criterion":"platforms","label":"Windows PC","rule":"The vendor lists Windows as a supported system for the child's device, through an app or a built-in feature. A web page that only manages other devices does not count.","type":"bool","points":6},{"key":"other_systems","criterion":"platforms","label":"Other systems","rule":"The vendor lists the system as supported for the child's device. Chromebook counts as ChromeOS. Each one earns 3 points.","type":"set","points":12,"options":["macOS","Android","iOS","ChromeOS"]},{"key":"web_filter","criterion":"controls","label":"Website filtering by category","rule":"You can block groups of websites, such as adult or gambling sites, and add your own allow or block entries.","type":"bool","points":8},{"key":"app_block","criterion":"controls","label":"Block apps and games","rule":"You can block or require approval for individual apps or games on at least one phone or tablet system.","type":"bool","points":6},{"key":"screen_time","criterion":"controls","label":"Daily limits and schedules","rule":"You can set a daily time limit and a schedule of hours when the device is blocked (called bedtime, downtime, school time or a routine) for a child's device.","type":"bool","points":8},{"key":"app_time","criterion":"controls","label":"Time limits per app","rule":"You can set a separate time limit for one app, game or app category.","type":"bool","points":3},{"key":"pause","criterion":"controls","label":"Pause or lock from the parent app","rule":"A parent can lock or pause the child's device or internet access right away from the parent app.","type":"bool","points":3},{"key":"uninstall_guard","criterion":"controls","label":"Removal protection","rule":"A vendor help or features page describes a way to stop the child from uninstalling the app or turning off its controls without the parent's approval.","type":"bool","points":3},{"key":"youtube","criterion":"controls","label":"YouTube controls","rule":"The vendor names YouTube and says the parent can restrict it (for example by enforcing restricted mode or blocking videos) or see what the child watches there.","type":"bool","points":2},{"key":"location","criterion":"monitoring","label":"Live location","rule":"A parent can see the child's phone position on a map from the parent app.","type":"bool","points":6},{"key":"geofence","criterion":"monitoring","label":"Place alerts","rule":"The parent gets an alert when the child arrives at or leaves a saved place.","type":"bool","points":2},{"key":"social_alerts","criterion":"monitoring","label":"Social media and message alerts","rule":"The vendor names social media apps or text messages that it scans and says the parent gets alerts about risky content.","type":"bool","points":5},{"key":"reports","criterion":"monitoring","label":"Activity reports","rule":"The parent app shows a history or report of the child's app use or websites visited.","type":"bool","points":3},{"key":"requests","criterion":"monitoring","label":"Child requests","rule":"The child can ask for more time, an app or a blocked site from their device, and the parent answers in the parent app.","type":"bool","points":3},{"key":"refund_days","criterion":"trust","label":"Money-back period","rule":"The refund period in days for a new yearly purchase, as stated on the vendor's site or terms. 30 days or more earns 2 points, 14 days or more 1.","type":"min","points":2,"tiers":[[30,2],[14,1]],"unit":"days"},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"The vendor's plan page names a free plan, not a trial, and says it includes at least one of website filtering, screen time limits or app blocking for a child's device. If the page does not name the free plan's features, record null.","type":"bool","points":8},{"key":"price","criterion":"price","label":"Cheapest paid family plan","rule":"The cheapest paid software plan that covers at least 5 child devices and includes website filtering and screen time limits, in US dollars a month, billed yearly, at its regular price. If a page shows a struck-through list price beside a limited-time discount, use the list price. A fully free product counts as $0. $3 or less earns 12 points, $5 or less 9, $7 or less 6, $9 or less 3, $12 or less 1.","type":"max","points":12,"tiers":[[3,12],[5,9],[7,6],[9,3],[12,1]],"unit":"usd_month"},{"key":"devices","criterion":"price","label":"Devices on the priced plan","rule":"How many devices the plan used for the price line covers. If a vendor's pages disagree, use the plan comparison table. Unlimited devices or a fully free product with no stated cap counts as 100. 100 or more earns 8 points, 20 or more 6, 10 or more 4, 5 or more 2.","type":"min","points":8,"tiers":[[100,8],[20,6],[10,4],[5,2]],"unit":"devices"}]},{"slug":"photo-editing-software","name":"Photo Editing Software","criteria":[{"key":"platforms","name":"Systems"},{"key":"editing","name":"Editing tools"},{"key":"ai","name":"AI tools"},{"key":"workflow","name":"Workflow"},{"key":"price","name":"Price and licence"}],"lines":[{"key":"platforms","criterion":"platforms","label":"Systems","rule":"An official, generally available (not beta) app for each system, or the vendor's own web editor. Each one earns 2 points. A mobile app counts only if it edits photos, not just views them. An iPad-only or iPhone-only app earns the iPhone/iPad point.","type":"set","points":12,"options":["Windows","macOS","Linux","iPhone/iPad","Android","Web"]},{"key":"raw","criterion":"editing","label":"Camera raw editing","rule":"The product opens and develops camera raw files (such as Canon CR3, Nikon NEF or Sony ARW) itself. A raw module that ships inside the same product (for example Camera Raw in Photoshop) counts; a separate paid converter does not. A vendor page that lists supported raw formats or cameras is enough.","type":"bool","points":10},{"key":"layers","criterion":"editing","label":"Layers and masks","rule":"You can stack several image layers in one document and hide parts of a layer with a layer mask. Masks on adjustments only, with no stackable image layers, do not count.","type":"bool","points":8},{"key":"nondestructive","criterion":"editing","label":"Non-destructive editing","rule":"Adjustments are kept as editable settings or adjustment layers, so the original photo is left untouched and each edit can be changed later.","type":"bool","points":6},{"key":"local_adjust","criterion":"editing","label":"Local adjustments","rule":"Brush, gradient or radial masks apply an adjustment (exposure, colour, sharpness) to only part of a photo.","type":"bool","points":5},{"key":"psd","criterion":"editing","label":"Opens and saves PSD","rule":"The vendor lists Adobe Photoshop PSD files as a format the editor can open and save, with layers kept.","type":"bool","points":3},{"key":"hdr_pano","criterion":"editing","label":"HDR and panorama merge","rule":"A built-in tool merges bracketed exposures into one HDR image or stitches several photos into a panorama.","type":"bool","points":2},{"key":"ai_select","criterion":"ai","label":"AI subject and sky selection","rule":"A generally available tool selects or masks a subject, sky or background automatically. Colour-range and edge-detection selections do not count. Beta and preview tools earn nothing.","type":"bool","points":5},{"key":"ai_remove","criterion":"ai","label":"AI object removal","rule":"A generally available tool removes an object from a photo and fills the gap automatically. Beta and preview tools earn nothing.","type":"bool","points":5},{"key":"ai_denoise","criterion":"ai","label":"AI noise reduction or upscaling","rule":"A generally available tool removes noise or enlarges photos, and the vendor names AI, machine learning or a neural network for it. Non-AI noise filters do not count. Beta and preview tools earn nothing.","type":"bool","points":3},{"key":"catalog","criterion":"workflow","label":"Built-in photo library","rule":"The product has a library or catalog to browse folders, rate or tag photos and search them, inside the same app.","type":"bool","points":5},{"key":"batch","criterion":"workflow","label":"Batch editing and export","rule":"Documented tools apply the same edits or export settings to many photos in one run.","type":"bool","points":4},{"key":"soft_proof","criterion":"workflow","label":"Soft proofing","rule":"The editor previews a photo with an ICC printer or paper profile before printing.","type":"bool","points":2},{"key":"open_source","criterion":"price","label":"Open source","rule":"The source code of the app is public under an open-source licence.","type":"bool","points":3},{"key":"trial","criterion":"price","label":"Free trial","rule":"The vendor offers a free trial of at least 7 days of the full paid editor with no payment needed to start. A free version does not earn this point (see Free version).","type":"bool","points":2},{"key":"free_plan","criterion":"price","label":"Free version","rule":"A version that costs nothing and has no time limit can open, edit and export photos. Ads and feature limits are allowed; a trial does not count.","type":"bool","points":8},{"key":"no_subscription","criterion":"price","label":"No subscription needed","rule":"The full editor can be used without recurring payments: sold as a one-time purchase licence that does not expire, or free to use. Optional paid upgrade or support renewals do not count as a subscription; a licence that expires after a fixed term does.","type":"bool","points":5},{"key":"price","criterion":"price","label":"Price per month","rule":"Cheapest paid plan with the desktop editor (web editor for web-only products), one person, regular price, US dollars before tax; a plan may bundle other apps. Subscription: monthly price billed yearly. One-time licence: regular price divided by 12, never a sale price. Ignore introductory prices. Euro-only pages are recorded in EUR. Free is $0. Tiers: $0, $5, $10, $15, $25.","type":"max","points":12,"tiers":[[0,12],[5,9],[10,6],[15,3],[25,1]],"unit":"usd_month"}]},{"slug":"podcast-hosting-platforms","name":"Podcast Hosting Platforms","criteria":[{"key":"limits","name":"Hosting limits"},{"key":"publish","name":"Publishing"},{"key":"ads","name":"Ads and stats"},{"key":"data","name":"Your data"},{"key":"price","name":"Price"}],"lines":[{"key":"unlimited_episodes","criterion":"limits","label":"Unlimited episodes","rule":"The cheapest paid plan that accepts new uploads states that episodes (or storage) are unlimited, and no vendor page states a total storage limit in GB or MB for it. Monthly upload allowances are scored separately. If the vendor says nothing either way, record null.","type":"bool","points":4},{"key":"no_upload_cap","criterion":"limits","label":"No monthly upload cap","rule":"The cheapest paid plan that accepts new uploads states that uploads are unlimited. An allowance in hours or MB, per month or per year, counts as a cap; if the plan card and the FAQ disagree, any stated cap makes it false. A limit on the size of a single file does not count against it. If the vendor says nothing, record null.","type":"bool","points":6},{"key":"unlimited_downloads","criterion":"limits","label":"No download cap","rule":"The cheapest paid plan that accepts new uploads states no limit on monthly downloads or bandwidth. A stated monthly download number makes it false; if the vendor says nothing, record null.","type":"bool","points":6},{"key":"multi_show","criterion":"limits","label":"More than one show","rule":"The cheapest paid plan that accepts new uploads allows two or more separate podcasts under one account. Use the plan card or comparison table; if an FAQ disagrees, the card or table wins.","type":"bool","points":4},{"key":"directories","criterion":"publish","label":"Directory submission guides","rule":"The vendor documents on its own help or feature pages how to send your feed to each directory, or says it submits for you. Each one earns 1 point.","type":"set","points":4,"options":["Apple Podcasts","Spotify","YouTube Music","Amazon Music"]},{"key":"private_feeds","criterion":"publish","label":"Private podcasts","rule":"You can make a feed for chosen listeners only, with its own sign-in or secret link, on at least one plan.","type":"bool","points":6},{"key":"video","criterion":"publish","label":"Video podcasts","rule":"You can upload video files as episodes and the host distributes them to YouTube, Spotify or a video feed, on at least one plan. Turning audio into a still-image video for YouTube does not count. Beta or waitlist features do not count.","type":"bool","points":4},{"key":"transcripts","criterion":"publish","label":"Automatic transcripts","rule":"The host creates episode transcripts for you, included in the price of at least one plan or in the free plan. Transcripts sold as a separate paid add-on do not count.","type":"bool","points":3},{"key":"team","criterion":"publish","label":"Team members","rule":"You can invite other people to manage the show with their own logins, on at least one plan.","type":"bool","points":4},{"key":"api","criterion":"publish","label":"Public API","rule":"The vendor publishes API documentation that lets you create or manage episodes from your own tools, on at least one plan.","type":"bool","points":3},{"key":"website","criterion":"publish","label":"Show website and player","rule":"The plan includes a public website for each show with episode pages, and an embeddable web player, with no extra fee.","type":"bool","points":4},{"key":"dai","criterion":"ads","label":"Dynamic ad insertion","rule":"A vendor page for the host says it offers dynamic ad insertion (or programmatic ad insertion at download time), on at least one plan. Ad marketplaces and links to third-party ad networks, and tools that only add fixed intro or outro segments to the audio file, do not count.","type":"bool","points":7},{"key":"iab","criterion":"ads","label":"IAB-certified downloads","rule":"The vendor says its download numbers are certified under the IAB Tech Lab Podcast Measurement guidelines, or the IAB Tech Lab public compliance list names the host. A logo or badge without a statement of certification does not count.","type":"bool","points":6},{"key":"import","criterion":"data","label":"Import from another host","rule":"A help page describes a tool that pulls your existing feed and episodes into the new account.","type":"bool","points":7},{"key":"redirect","criterion":"data","label":"Redirect when you leave","rule":"The vendor documents a permanent (301) redirect of your feed to a new host, or a tool that does it, so listeners and directory listings follow you.","type":"bool","points":8},{"key":"export","criterion":"data","label":"Download your files","rule":"A help page says you can download your own episode audio files, one by one or in bulk, from the dashboard.","type":"bool","points":6},{"key":"free_plan","criterion":"price","label":"Free plan that publishes","rule":"A free plan (not a trial) that lets you publish at least one podcast to public directories.","type":"bool","points":8},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan that accepts new episode uploads, for one show, at its regular price, in US dollars a month, billed yearly. If a page shows only a monthly price plus a yearly deal such as 12 months for the price of 10, apply the deal (monthly price x 10 / 12); if it shows no yearly deal, use the monthly price. Archive-only plans do not count. A product with no paid plan counts as $0. $6 or less earns 10 points, $10 or less 7, $13 or less 4, $16 or less 2.","type":"max","points":10,"tiers":[[6,10],[10,7],[13,4],[16,2]],"unit":"usd_month"}]},{"slug":"project-management-software","name":"Project Management Software","criteria":[{"key":"price","name":"Price"},{"key":"views","name":"Views"},{"key":"planning","name":"Planning"},{"key":"team","name":"Teamwork"},{"key":"security","name":"Security"},{"key":"apps","name":"Apps and API"}],"lines":[{"key":"price_team","criterion":"price","label":"Cheapest paid plan for 5 people","rule":"The total monthly cost, in US dollars, of the cheapest paid plan with a published price that allows at least 5 users, for a team of 5, billed yearly, at its regular price. Per-user plans: price per user times 5, or times the plan's minimum number of seats if that is above 5. Flat-price plans with unlimited or 5+ users: the flat price. Add-ons and quote-only plans are not counted. $25 or less earns 12 points, $40 or less 9, $55 or less 6, $80 or less 3.","type":"max","points":12,"tiers":[[25,12],[40,9],[55,6],[80,3]],"unit":"usd_month"},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan that does not expire (not a trial) and lets you manage tasks or projects.","type":"bool","points":6},{"key":"free_members","criterion":"price","label":"People on the free plan","rule":"The number of people who can use the free plan together, as the vendor's pricing page states it. Record 1000 if the page says unlimited. Record null if there is no free plan. 10 or more earns 4 points, 5 or more 3, 2 or more 1.","type":"min","points":4,"tiers":[[10,4],[5,3],[2,1]],"unit":"users"},{"key":"kanban","criterion":"views","label":"Board view","rule":"Tasks can be shown as cards in columns (a Kanban board) on at least one plan.","type":"bool","points":3},{"key":"gantt","criterion":"views","label":"Timeline or Gantt view","rule":"Tasks can be shown as bars on a timeline or Gantt chart on at least one plan.","type":"bool","points":7},{"key":"calendar","criterion":"views","label":"Calendar view","rule":"Tasks can be shown by due date on a calendar inside the product, on at least one plan.","type":"bool","points":2},{"key":"dependencies","criterion":"planning","label":"Task dependencies","rule":"One task can be set to wait on another task (blocking or 'depends on'), on at least one plan.","type":"bool","points":7},{"key":"workload","criterion":"planning","label":"Workload view","rule":"A view or report on at least one plan lists each person's assigned tasks, hours or capacity across more than one project, so you can see who is over or under loaded.","type":"bool","points":6},{"key":"time_tracking","criterion":"planning","label":"Built-in time tracking","rule":"People can log time on tasks inside the product with a timer or manual entries, without an add-on from another vendor, on at least one plan.","type":"bool","points":5},{"key":"custom_fields","criterion":"planning","label":"Custom fields","rule":"You can add your own fields (text, number, date or dropdown) to tasks, on at least one plan.","type":"bool","points":5},{"key":"automation","criterion":"planning","label":"No-code automation rules","rule":"Built-in trigger-and-action rules that change tasks without code, on at least one plan.","type":"bool","points":6},{"key":"guests","criterion":"team","label":"Guest access for clients","rule":"People outside the team can be given access to chosen projects or tasks as guests or clients, on at least one plan.","type":"bool","points":5},{"key":"forms","criterion":"team","label":"Request forms","rule":"A built-in form turns submissions into tasks, on at least one plan.","type":"bool","points":3},{"key":"dashboards","criterion":"team","label":"Reports and dashboards","rule":"A built-in dashboard or report page combines progress data from more than one project, on at least one plan.","type":"bool","points":5},{"key":"soc2_iso","criterion":"security","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":7},{"key":"sso","criterion":"security","label":"SAML single sign-on","rule":"SAML single sign-on is documented on a vendor page as available on at least one plan, including quote-only plans.","type":"bool","points":4},{"key":"two_factor","criterion":"security","label":"Two-step sign-in","rule":"A vendor page says people can turn on two-step sign-in (authenticator app, SMS or security key) for their own account on at least one plan. A mention that only enterprise admins can require it does not count.","type":"bool","points":3},{"key":"apps","criterion":"apps","label":"Apps","rule":"An official installable app listed by the vendor (desktop installer or store listing) for each system; a browser page or web shortcut does not count. Each one earns 2 points.","type":"set","points":8,"options":["Windows","macOS","iOS","Android"]},{"key":"api","criterion":"apps","label":"Public API","rule":"The vendor documents a public API for tasks or projects on its own developer pages, on at least one plan.","type":"bool","points":2}]},{"slug":"secure-messaging-apps","name":"Secure Messaging Apps","criteria":[{"key":"encryption","name":"Encryption"},{"key":"trust","name":"Source and audits"},{"key":"identity","name":"Sign-up and identity"},{"key":"chat","name":"Chats and calls"},{"key":"systems","name":"Systems"},{"key":"price","name":"Price"}],"lines":[{"key":"e2e_default","criterion":"encryption","label":"End-to-end encrypted by default","rule":"The vendor documents that one-to-one chats and group chats are end-to-end encrypted without the user turning anything on or opening a special chat type.","type":"bool","points":12},{"key":"post_quantum","criterion":"encryption","label":"Post-quantum key exchange","rule":"The vendor documents post-quantum or hybrid post-quantum key exchange for messages in its generally available apps.","type":"bool","points":4},{"key":"backup_e2e","criterion":"encryption","label":"Encrypted backups","rule":"The vendor documents that chat backups, or a synced chat history, can be end-to-end encrypted with a key the vendor does not hold. A product with no backups of messages at all earns nothing here.","type":"bool","points":4},{"key":"open_source","criterion":"trust","label":"Open-source apps","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":8},{"key":"audit","criterion":"trust","label":"Independent audit since 2022","rule":"A named outside firm or university team audited the app or its encryption, and the vendor publishes the report or a summary dated 2022 or later.","type":"bool","points":10},{"key":"bug_bounty","criterion":"trust","label":"Public bug bounty","rule":"A public bug bounty programme, run by the vendor or on a platform such as HackerOne or Bugcrowd.","type":"bool","points":4},{"key":"transparency","criterion":"trust","label":"Transparency report","rule":"The vendor publishes a transparency report of government data requests that covers 2025 or later.","type":"bool","points":4},{"key":"no_phone","criterion":"identity","label":"No phone number needed","rule":"You can create an account without giving a phone number or a SIM card, using a username, an ID or an email address instead.","type":"bool","points":12},{"key":"username","criterion":"identity","label":"Contacts by username","rule":"Contacts can add you through a username, ID or link that does not reveal your phone number, in a generally available app.","type":"bool","points":4},{"key":"disappearing","criterion":"chat","label":"Disappearing messages","rule":"A timer removes messages after a set time in one-to-one chats and in groups, without special chat types.","type":"bool","points":5},{"key":"group_size","criterion":"chat","label":"Largest group chat","rule":"The most members the vendor says one group chat can have, not counting broadcast channels. 10,000 or more earns 4 points, 1,000 or more 3, 250 or more 2, 100 or more 1.","type":"min","points":4,"tiers":[[10000,4],[1000,3],[250,2],[100,1]],"unit":"members"},{"key":"calls_e2e","criterion":"chat","label":"Encrypted voice and video calls","rule":"The vendor documents that voice and video calls are end-to-end encrypted by default, generally available and not beta.","type":"bool","points":5},{"key":"platforms","criterion":"systems","label":"Apps","rule":"A generally available (not beta) official app for each system, or an official web app for Web. Each one earns 2 points.","type":"set","points":12,"options":["Windows","macOS","Linux","iOS","Android","Web"]},{"key":"desktop_alone","criterion":"systems","label":"Windows works without the phone","rule":"The vendor documents that the Windows app or web app keeps sending and receiving messages while your phone is off or offline (a time limit does not matter), or that it is a full account with no phone link.","type":"bool","points":4},{"key":"price","criterion":"price","label":"Cost for one person","rule":"What one person pays in the first year for full use of text messaging and calls, in US dollars, before tax, ignoring optional extras such as Telegram Premium. A free app counts as $0 and a one-time purchase counts once. $0 earns 8 points, $10 or less 6, $30 or less 4, $60 or less 2.","type":"max","points":8,"tiers":[[0,8],[10,6],[30,4],[60,2]],"unit":"usd_year"}]},{"slug":"ssh-clients","name":"SSH Clients","criteria":[{"key":"connect","name":"Connections"},{"key":"keys","name":"Keys and security"},{"key":"workflow","name":"Sessions and workflow"},{"key":"platforms","name":"Other systems"},{"key":"price","name":"Price"}],"lines":[{"key":"sftp","criterion":"connect","label":"Built-in SFTP file transfer","rule":"The product itself includes a graphical or command-line SFTP client for moving files over SSH, on at least one edition. A separate paid add-on product does not count.","type":"bool","points":7},{"key":"agent_forwarding","criterion":"connect","label":"SSH agent forwarding","rule":"The vendor's documentation, help pages or release notes list SSH agent forwarding, so keys on your PC can be used from the server you log in to.","type":"bool","points":6},{"key":"x11","criterion":"connect","label":"X11 forwarding","rule":"The vendor's documentation, help pages or release notes list X11 forwarding. It is counted even if you must supply your own X server.","type":"bool","points":5},{"key":"port_forwarding","criterion":"connect","label":"Port forwarding","rule":"The vendor's documentation lists local and remote port forwarding (SSH tunnels).","type":"bool","points":4},{"key":"jump_host","criterion":"connect","label":"Jump hosts","rule":"The vendor's documentation, help pages or release notes list connecting through a jump host, bastion or ProxyJump-style gateway (an SSH hop through another server).","type":"bool","points":6},{"key":"serial","criterion":"connect","label":"Serial port connections","rule":"The product can open a serial (COM port) connection, on at least one edition.","type":"bool","points":4},{"key":"protocols","criterion":"connect","label":"Other protocols","rule":"The product can open connections of this kind from the same window. Each one earns 1 point.","type":"set","points":3,"options":["Telnet","RDP","VNC"]},{"key":"key_tools","criterion":"keys","label":"Key generator and key agent","rule":"The product includes a tool to create SSH keys and an agent or key store that holds them while you work.","type":"bool","points":5},{"key":"hardware_key","criterion":"keys","label":"Security key or smart card login","rule":"The vendor documents sign-in with a FIDO2 security key, a PIV smart card or a PKCS#11 token, on at least one edition.","type":"bool","points":6},{"key":"encrypted_store","criterion":"keys","label":"Saved logins locked by a master password","rule":"The vendor documents that one password or passphrase you set locks all saved logins (passwords and keys), not just a passphrase on a single key file. A password for the vendor's cloud account alone does not count.","type":"bool","points":6},{"key":"open_source","criterion":"keys","label":"Open source","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":6},{"key":"cert","criterion":"keys","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":2},{"key":"saved_sessions","criterion":"workflow","label":"Saved sessions in folders","rule":"You can save connections and sort them into folders or groups inside the app.","type":"bool","points":4},{"key":"scripting","criterion":"workflow","label":"Scripting or automation","rule":"The vendor documents a scripting language, macro recorder or command-line client for automating logins and commands. Saved command snippets alone do not count.","type":"bool","points":5},{"key":"sync","criterion":"workflow","label":"Sync saved sessions between devices","rule":"Saved sessions and logins can sync between your devices through the vendor's service or a shared file location the vendor documents.","type":"bool","points":4},{"key":"portable","criterion":"workflow","label":"Portable version","rule":"A version for Windows that runs without installing, for example from a USB stick, offered by the vendor.","type":"bool","points":2},{"key":"maintained","criterion":"workflow","label":"Updated in the last 12 months","rule":"The vendor's download page, changelog or release notes show a release dated within the 12 months before the research date.","type":"bool","points":3},{"key":"platforms","criterion":"platforms","label":"Other systems","rule":"An official app or installer from the vendor for each system, or a listing in the system's app store. A source-code download alone does not count. Windows is a condition for being listed. Each one earns 2 points.","type":"set","points":8,"options":["macOS","Linux","iOS","Android"]},{"key":"free_plan","criterion":"price","label":"Free for work use","rule":"A free edition or free product with no time limit, whose licence allows use at work. Evaluation periods and home-use-only licences do not count.","type":"bool","points":6},{"key":"price","criterion":"price","label":"Cheapest uncapped edition, per year","rule":"The cheapest edition for one person that may be used at work, with no vendor-set cap on saved sessions, hosts, tunnels or macros, at its regular price, in US dollars a year before tax. A subscription counts its yearly price. A licence called perpetual, lifetime or one-time counts its price divided by 3; if the page does not say, count the price as yearly. Entirely free counts $0. $0 earns 8 points, $25 or less 6, $50 or less 4, $120 or less 2.","type":"max","points":8,"tiers":[[0,8],[25,6],[50,4],[120,2]],"unit":"usd_year"}]},{"slug":"survey-software","name":"Survey Software","criteria":[{"key":"price","name":"Price"},{"key":"limits","name":"Limits"},{"key":"logic","name":"Questions and logic"},{"key":"results","name":"Results"},{"key":"trust","name":"Security and trust"}],"lines":[{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan (not a time-limited trial) on the vendor's hosted service that lets you build a survey and collect responses. A free edition you install and run yourself does not count.","type":"bool","points":6},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"Cheapest self-serve paid plan for one person, US dollars a month at the regular price, from the vendor's US page. Use the yearly-billed price per month, or the monthly price if the plan is sold only monthly. Euro-only prices record cur EUR. No paid plan is $0; quote-only is null. Tiers: $15 or less 14 points, $25 11, $40 8, $60 5, $100 2.","type":"max","points":14,"tiers":[[15,14],[25,11],[40,8],[60,5],[100,2]],"unit":"usd_month"},{"key":"paid_responses","criterion":"limits","label":"Responses a month, cheapest paid plan","rule":"Responses the same cheapest paid plan (as in the price line) allows each month. A yearly cap is divided by 12; if the plan states its cap only per survey, record null. If the plan says unlimited responses, record 10000. 1,000 or more earns 10 points, 500 or more 7, 250 or more 4, 100 or more 2.","type":"min","points":10,"tiers":[[1000,10],[500,7],[250,4],[100,2]],"unit":"responses"},{"key":"unlimited_surveys","criterion":"limits","label":"Unlimited surveys and questions","rule":"The cheapest paid plan states no cap on the number of surveys and no cap on questions per survey.","type":"bool","points":4},{"key":"skip_logic","criterion":"logic","label":"Skip logic on the cheapest paid plan","rule":"The vendor lists skip logic, branching or logic jumps (show or skip questions by earlier answers) as included in the cheapest paid plan.","type":"bool","points":8},{"key":"randomisation","criterion":"logic","label":"Randomised questions or answers","rule":"On at least one plan, the order of questions, blocks or answer choices can be randomised.","type":"bool","points":4},{"key":"multilingual","criterion":"logic","label":"Multilingual surveys","rule":"On at least one plan, one survey can be published in several languages for respondents. The language of the builder's own menus does not count.","type":"bool","points":5},{"key":"piping","criterion":"logic","label":"Answer piping","rule":"On at least one plan, an earlier answer can be inserted into the text of a later question.","type":"bool","points":3},{"key":"quotas","criterion":"logic","label":"Response quotas","rule":"On at least one plan, you can close the survey, or a group of respondents, after a set number of responses.","type":"bool","points":2},{"key":"export","criterion":"results","label":"Export formats","rule":"Formats in which the vendor documents exporting the raw survey responses on at least one plan. Each one earns 2 points. PDF reports do not count.","type":"set","points":6,"options":["CSV","Excel","SPSS"]},{"key":"crosstab","criterion":"results","label":"Cross-tabulation","rule":"On at least one plan, the vendor documents splitting results by the answers to another question (cross-tabulation or banner tables).","type":"bool","points":4},{"key":"api","criterion":"results","label":"Public API","rule":"The vendor documents a public API or webhooks for reading responses, on a plan below custom enterprise pricing.","type":"bool","points":4},{"key":"remove_branding","criterion":"results","label":"Remove vendor branding","rule":"On a plan with a public price, you can remove the vendor's logo or badge from the survey.","type":"bool","points":4},{"key":"sso","criterion":"trust","label":"Single sign-on","rule":"The vendor lists SAML or other single sign-on for the people who build surveys (its account users) on at least one plan. Sign-in for survey respondents does not count.","type":"bool","points":4},{"key":"eu_data","criterion":"trust","label":"EU data storage","rule":"The vendor says survey data can be stored in the European Union, on at least one plan.","type":"bool","points":5},{"key":"soc2_iso","criterion":"trust","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":7},{"key":"dpa","criterion":"trust","label":"Data processing agreement","rule":"The vendor publishes a GDPR data processing agreement, or offers one to sign online, for its customers.","type":"bool","points":3},{"key":"accessibility","criterion":"trust","label":"Published accessibility report","rule":"The vendor publishes a VPAT, an accessibility conformance report or a WCAG statement for the survey product.","type":"bool","points":4},{"key":"open_source","criterion":"trust","label":"Open source","rule":"The source code of the survey software is public under an open-source licence.","type":"bool","points":3}]},{"slug":"time-tracking-software","name":"Time Tracking Software","criteria":[{"key":"platforms","name":"Systems"},{"key":"tracking","name":"Tracking"},{"key":"billing","name":"Billing"},{"key":"reports","name":"Reports and links"},{"key":"trust","name":"Security"},{"key":"price","name":"Price"}],"lines":[{"key":"platforms","criterion":"platforms","label":"Apps","rule":"An official app of each kind on the vendor's download or product page, generally available. Each one earns 2 points.","type":"set","points":12,"options":["Windows app","macOS app","Linux app","iOS app","Android app","Web app"]},{"key":"browser_ext","criterion":"platforms","label":"Browser extension","rule":"An official browser extension with a timer, listed on the vendor's site or in the Chrome Web Store or Edge Add-ons under the vendor's name.","type":"bool","points":3},{"key":"offline","criterion":"platforms","label":"Tracks time offline","rule":"The vendor's pages or help center say a desktop or mobile app keeps tracking with no internet connection and syncs the time later.","type":"bool","points":3},{"key":"idle","criterion":"tracking","label":"Idle detection","rule":"The vendor's pages say an app or extension detects when you stop working and asks whether to keep or discard the idle time.","type":"bool","points":7},{"key":"auto_tracker","criterion":"tracking","label":"Automatic activity log","rule":"An official feature records the apps, files or sites you use on your own computer to help you fill in a timesheet. A manual timer alone does not count.","type":"bool","points":5},{"key":"approval","criterion":"billing","label":"Timesheet approval","rule":"Timesheets can be submitted for approval and a manager can approve or reject them inside the product.","type":"bool","points":6},{"key":"invoicing","criterion":"billing","label":"Invoices from tracked time","rule":"You can create an invoice from tracked hours inside the product. Sending hours to another invoicing app does not count.","type":"bool","points":8},{"key":"rates","criterion":"billing","label":"Billable rates","rule":"You can set hourly billable rates by project, client or person and see billable amounts in reports.","type":"bool","points":6},{"key":"budgets","criterion":"billing","label":"Project budgets and alerts","rule":"You can set a time or money budget on a project and the vendor's pages say the product sends a warning or alert when it is nearly used up. A budget display without an alert does not count.","type":"bool","points":3},{"key":"export","criterion":"reports","label":"Report export formats","rule":"The vendor's pages say a time report can be exported in each format. Each one earns 1 point.","type":"set","points":3,"options":["CSV","Excel","PDF"]},{"key":"scheduled_reports","criterion":"reports","label":"Scheduled reports by email","rule":"A report can be set to arrive by email on a schedule.","type":"bool","points":2},{"key":"api","criterion":"reports","label":"Public API","rule":"The vendor publishes API documentation that anyone can read, and the API works for time entries.","type":"bool","points":3},{"key":"integrations","criterion":"reports","label":"Named integrations","rule":"The vendor's integrations page lists the tool by name as an integration that works without Zapier or Make. Entries marked legacy, deprecated or unsupported do not count. A listing that does not mention Zapier counts. Each one earns 1 point.","type":"set","points":6,"options":["Jira","Asana","Trello","QuickBooks","Slack","Google Calendar"]},{"key":"sso","criterion":"trust","label":"Single sign-on (SAML)","rule":"The vendor names SAML single sign-on, or SSO through an identity provider such as Okta, Microsoft Entra ID or OneLogin, on a plan with a public per-user price. Sign in with Google or Microsoft does not count.","type":"bool","points":3},{"key":"soc2_iso","criterion":"trust","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it. SOC 2 Type I, and a report held only by a hosting provider, do not count.","type":"bool","points":5},{"key":"two_factor","criterion":"trust","label":"Two-factor sign-in","rule":"The vendor's help pages describe two-factor authentication for user accounts on at least one plan.","type":"bool","points":3},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan, not a trial, that records time with no time limit on the plan. A free tier the vendor presents as a named plan counts, however limited (for example a Lite plan).","type":"bool","points":7},{"key":"free_users","criterion":"price","label":"Users on the free plan","rule":"The most people who can use the free plan together in one workspace, from the vendor's pricing table. If the vendor's pages disagree, use the lower number. 5 or more earns 3 points, 2 to 4 earns 1. A single-user free plan or none earns 0.","type":"min","points":3,"tiers":[[5,3],[2,1]],"unit":"users"},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan with a public price, for one user (or the smallest team the plan allows, divided by its seats), in US dollars a month, billed yearly, at its regular price. If the vendor offers no yearly billing, use the monthly price. A product with no paid plan counts as $0. $4 or less earns 12 points, $6 or less 9, $8 or less 6, $10 or less 3.","type":"max","points":12,"tiers":[[4,12],[6,9],[8,6],[10,3]],"unit":"usd_month"}]},{"slug":"to-do-list-apps","name":"To-Do List Apps","criteria":[{"key":"platforms","name":"Systems"},{"key":"planning","name":"Planning"},{"key":"calendar","name":"Calendar and sharing"},{"key":"data","name":"Your data"},{"key":"price","name":"Price"}],"lines":[{"key":"platforms","criterion":"platforms","label":"Apps","rule":"Each system earns 3 points. Windows, macOS and Linux count only with an official desktop app (an installer or the Microsoft Store, Mac App Store or Snap/Flatpak for Linux); iOS and Android need an official app in the store; Web needs a web app that works in a browser. A web app does not earn the desktop points.","type":"set","points":18,"options":["Windows","macOS","Linux","iOS","Android","Web"]},{"key":"offline","criterion":"platforms","label":"Works offline","rule":"You can view and add tasks on a computer or phone with no internet connection, on at least one plan.","type":"bool","points":6},{"key":"recurring","criterion":"planning","label":"Recurring tasks","rule":"A task can repeat on a schedule, such as every week or every month, on at least one plan.","type":"bool","points":7},{"key":"reminders","criterion":"planning","label":"Time reminders","rule":"The app notifies you at a time you set for a task, on at least one plan.","type":"bool","points":4},{"key":"location_reminders","criterion":"planning","label":"Location reminders","rule":"The app notifies you when you arrive at or leave a place you set for a task, on at least one plan.","type":"bool","points":3},{"key":"subtasks","criterion":"planning","label":"Subtasks","rule":"A task can hold smaller tasks or checklist items inside it.","type":"bool","points":4},{"key":"tags","criterion":"planning","label":"Labels or tags","rule":"You can group tasks across lists with labels or tags.","type":"bool","points":3},{"key":"natural_dates","criterion":"planning","label":"Dates typed in plain words","rule":"The vendor documents that typing a phrase such as \"every Friday at 5pm\" sets the date and repeat.","type":"bool","points":3},{"key":"board_view","criterion":"planning","label":"Board view","rule":"Tasks can be shown as cards in columns (a Kanban board), on at least one plan.","type":"bool","points":3},{"key":"calendar_sync","criterion":"calendar","label":"Tasks in your calendar","rule":"Tasks with dates can be shown in Google, Outlook or Apple Calendar (or any calendar app) through an official integration, a subscription (iCal) feed or CalDAV, on at least one plan. Showing calendar events inside the task app does not count.","type":"bool","points":6},{"key":"shared_lists","criterion":"calendar","label":"Shared lists","rule":"You can share a list with another person who has an account, on a plan for individuals or households.","type":"bool","points":5},{"key":"assign","criterion":"calendar","label":"Assign tasks","rule":"In a shared list you can assign a task to one person, on a plan for individuals or households.","type":"bool","points":4},{"key":"api","criterion":"calendar","label":"Public API","rule":"The vendor publishes developer documentation for an API that reads and writes tasks.","type":"bool","points":3},{"key":"export","criterion":"data","label":"Export your tasks","rule":"A documented feature in the app or account settings exports all your tasks to a file such as CSV, JSON or ICS, or backs them up to a file, on at least one plan. A privacy or data-request form does not count.","type":"bool","points":4},{"key":"open_source","criterion":"data","label":"Open source","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":5},{"key":"two_factor","criterion":"data","label":"Two-factor sign-in","rule":"The vendor documents two-factor sign-in for the account, on at least one plan.","type":"bool","points":3},{"key":"free_plan","criterion":"price","label":"Free plan","rule":"A free plan, or free use of the app with sync through the vendor, self-hosting or your own storage (such as Dropbox or WebDAV), with no time limit (not a trial), that keeps tasks in sync on at least two devices.","type":"bool","points":8},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan for one person, in US dollars a month, billed yearly at its regular price. A paid sync or hosting service counts as a paid plan; free self-hosting does not. A product with no paid plan counts as $0. $0 earns 11 points, $3 or less 9, $4 or less 7, $5 or less 5, $8 or less 3, $12 or less 1.","type":"max","points":11,"tiers":[[0,11],[3,9],[4,7],[5,5],[8,3],[12,1]],"unit":"usd_month"}]},{"slug":"uptime-monitoring-software","name":"Uptime Monitoring Software","criteria":[{"key":"monitoring","name":"Monitoring"},{"key":"alerts","name":"Alerts and status page"},{"key":"team","name":"Team and trust"},{"key":"price","name":"Free plan and price"}],"lines":[{"key":"interval","criterion":"monitoring","label":"Fastest check on the entry plan","rule":"The shortest time between two uptime checks of one monitor on the entry plan, as the vendor's plan page states it. 30 seconds or less earns 10 points, 60 seconds or less 8, 120 seconds or less 5, 300 seconds or less 2. Faster checks sold as a paid add-on do not count.","type":"max","points":10,"tiers":[[30,10],[60,8],[120,5],[300,2]],"unit":"seconds"},{"key":"check_types","criterion":"monitoring","label":"Check types","rule":"The vendor lists each kind of check beyond a plain HTTP(S) request for the entry plan: ping (ICMP), a TCP port check, a DNS check, and a keyword or response-content check. A check type listed without a plan limit counts. Each one earns 2 points.","type":"set","points":8,"options":["Ping","TCP port","DNS","Keyword or response check"]},{"key":"locations","criterion":"monitoring","label":"Check locations","rule":"The number of locations (cities or regions) the vendor lists as available for checks on the entry plan. 30 or more earns 5 points, 15 or more 4, 6 or more 2, 3 or more 1.","type":"min","points":5,"tiers":[[30,5],[15,4],[6,2],[3,1]],"unit":"locations"},{"key":"ssl","criterion":"monitoring","label":"SSL certificate expiry alerts","rule":"The entry plan alerts you before an SSL/TLS certificate expires, as documented on a vendor page.","type":"bool","points":5},{"key":"heartbeat","criterion":"monitoring","label":"Cron job (heartbeat) monitoring","rule":"The entry plan can alert you when a scheduled job fails to ping a URL on time (heartbeat, push or cron monitoring), generally available.","type":"bool","points":8},{"key":"transactions","criterion":"monitoring","label":"Multi-step or browser checks","rule":"The entry plan can run a multi-step (transaction) check or a real-browser check, such as logging in or an API call sequence, generally available, not beta. A single HTTP request with a keyword match does not count.","type":"bool","points":5},{"key":"alert_channels","criterion":"alerts","label":"Alert channels","rule":"The vendor lists each named channel as an alert or integration option for the entry plan. An integration list that names no plan limit counts for every plan. Email is expected everywhere and earns nothing. SMS and phone calls count even when the credits are sold separately. Each channel earns 2 points.","type":"set","points":12,"options":["SMS","Phone call","Slack","Microsoft Teams","Webhook","PagerDuty"]},{"key":"status_page","criterion":"alerts","label":"Public status page","rule":"The entry plan includes a status page hosted by the vendor that your customers can open without an account.","type":"bool","points":6},{"key":"status_domain","criterion":"alerts","label":"Status page on your own domain","rule":"The entry plan lets you serve the status page from your own domain name, such as status.example.com.","type":"bool","points":3},{"key":"on_call","criterion":"alerts","label":"On-call schedules or escalation","rule":"The entry plan has on-call rotations or escalation rules built in, so an unanswered alert goes to the next person.","type":"bool","points":4},{"key":"sso","criterion":"team","label":"SAML single sign-on","rule":"SAML single sign-on is listed on a public plan or a priced add-on. A plan that is only sold by quote does not count.","type":"bool","points":5},{"key":"cert","criterion":"team","label":"SOC 2 Type II or ISO 27001","rule":"The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.","type":"bool","points":4},{"key":"sla","criterion":"team","label":"Written uptime guarantee","rule":"The vendor's terms or plan page commit in writing to an uptime percentage for the monitoring service itself, with service credits or a refund, on any public plan. Not stated means null.","type":"bool","points":3},{"key":"api","criterion":"team","label":"Public API","rule":"A documented public API lets you create and change monitors, available on the entry plan.","type":"bool","points":3},{"key":"team_members","criterion":"team","label":"Three or more team members","rule":"The entry plan's price includes at least three people who can sign in to the same account, without paying per extra seat.","type":"bool","points":3},{"key":"free_monitors","criterion":"price","label":"Monitors on the free plan","rule":"The number of uptime monitors on a free plan that is not a trial. 50 or more earns 6 points, 20 or more 5, 10 or more 4, 5 or more 2. A product with no free plan records 0.","type":"min","points":6,"tiers":[[50,6],[20,5],[10,4],[5,2]],"unit":"monitors"},{"key":"price","criterion":"price","label":"Entry plan price","rule":"The entry plan (cheapest paid plan with at least 10 uptime monitors) at its regular price, in US dollars a month, billed yearly, for the smallest team the plan allows. Priced per monitor or per user, add up the cost of 10 monitors and one user. $12 or less earns 6 points, $21 or less 4, $30 or less 2, $45 or less 1. Euro prices are converted at the build's rate.","type":"max","points":6,"tiers":[[12,6],[21,4],[30,2],[45,1]],"unit":"usd_month"},{"key":"price_50","criterion":"price","label":"Price with 50 monitors","rule":"The cheapest way to get at least 50 uptime monitors with checks every 60 seconds or faster, including any priced monitor add-on, in US dollars a month, billed yearly. $15 or less earns 4 points, $25 or less 3, $40 or less 2, $60 or less 1.","type":"max","points":4,"tiers":[[15,4],[25,3],[40,2],[60,1]],"unit":"usd_month"}]},{"slug":"video-converter-software","name":"Video Converter Software","criteria":[{"key":"systems","name":"Systems"},{"key":"formats","name":"Formats"},{"key":"speed","name":"Speed"},{"key":"workflow","name":"Batch and tools"},{"key":"price","name":"Price and licence"}],"lines":[{"key":"other_systems","criterion":"systems","label":"Also runs on","rule":"The vendor offers an official download of the same converter for each system. Each one earns 3 points.","type":"set","points":6,"options":["macOS","Linux"]},{"key":"hevc_out","criterion":"formats","label":"H.265 (HEVC) output","rule":"The converter can write H.265 / HEVC video, as listed on the vendor's features, specifications or documentation page.","type":"bool","points":4},{"key":"av1_out","criterion":"formats","label":"AV1 output","rule":"The converter can write AV1 video, as listed on the vendor's features, specifications or documentation page.","type":"bool","points":6},{"key":"pro_codecs","criterion":"formats","label":"Editing codecs","rule":"The converter can write Apple ProRes or Avid DNxHD/DNxHR files, as listed on a vendor page.","type":"bool","points":3},{"key":"hdr","criterion":"formats","label":"HDR kept or tone-mapped","rule":"A vendor page says HDR10 video can be encoded with its HDR10 metadata kept, or converted to SDR by tone mapping. Only saying that HDR files can be opened, or \"supports 4K HDR\", does not count.","type":"bool","points":4},{"key":"audio_convert","criterion":"formats","label":"Audio-only conversion","rule":"A vendor page says the converter can output audio files such as MP3, AAC or FLAC, from video or audio input.","type":"bool","points":3},{"key":"subtitles","criterion":"formats","label":"Subtitles","rule":"A vendor page says an external subtitle file (such as SRT or ASS) can be added to the output, burned into the video or kept as a separate track.","type":"bool","points":3},{"key":"hw_encode","criterion":"speed","label":"GPU encoding","rule":"A vendor page names hardware video encoding (not only decoding) on this GPU maker's chips on Windows, generally available: NVENC for NVIDIA, Quick Sync for Intel, AMF or VCN for AMD, or text that says hardware encoding works on that maker's GPUs. Logos alone, a bare \"GPU acceleration\" and lists of GPU models without the word encoding do not count. Each one earns 4 points.","type":"set","points":12,"options":["NVIDIA NVENC","Intel Quick Sync","AMD AMF/VCN"]},{"key":"batch","criterion":"workflow","label":"Batch queue","rule":"A vendor page says several files can be added and converted in one run or in a queue, in the free or paid version.","type":"bool","points":5},{"key":"presets","criterion":"workflow","label":"Device presets","rule":"Ready-made output presets for phones, TVs, consoles or websites are listed on a vendor page.","type":"bool","points":3},{"key":"automation","criterion":"workflow","label":"Command line or watch folder","rule":"A vendor page or the documentation describes a command-line interface or a watch folder that converts files without opening the window.","type":"bool","points":5},{"key":"target_size","criterion":"workflow","label":"Compress to a set file size","rule":"A vendor page says you can enter a target file size (for example in MB) and the converter encodes to fit it. A bitrate or quality setting alone does not count.","type":"bool","points":4},{"key":"trim_crop","criterion":"workflow","label":"Trim, crop and rotate","rule":"A vendor page says the converter can trim (cut), crop and rotate video before converting; all three must be listed.","type":"bool","points":3},{"key":"disc_rip","criterion":"workflow","label":"Reads DVD or Blu-ray","rule":"A vendor page says the converter can open DVD or Blu-ray discs, or their folders, as input. Reading only discs without copy protection still counts.","type":"bool","points":3},{"key":"free_plan","criterion":"price","label":"Free version without a watermark","rule":"A free version (not a time-limited trial) converts files with no watermark added to the output and no cap on length or number of files. True when a vendor page says so, or when the product is entirely free and no vendor page lists a limit. False when a vendor page says the free version or trial adds a watermark or limits length or files. Null when the pages say nothing.","type":"bool","points":12},{"key":"open_source","criterion":"price","label":"Open source","rule":"The source code of the converter is public under an open-source licence named in the repository or on a vendor page. Source that can only be viewed does not count.","type":"bool","points":6},{"key":"perpetual","criterion":"price","label":"Pay once, keep it","rule":"The vendor sells a one-time-payment licence for one PC that keeps working without a renewal. Entirely free products are not counted here, because the price and free-version lines already reward them.","type":"bool","points":6},{"key":"price","criterion":"price","label":"Cheapest full version","rule":"Cheapest plan for one PC with no watermark and no length cap, in US dollars, at the list price on the vendor US store page (ignore coupons and sales; if only a sale price is shown, use it). Yearly plans count at the yearly price, monthly x12, quarterly x4; a one-time licence at its full price. A bundle counts only if no cheaper plan is clean. Entirely free is $0. Tiers: $0 earns 12, $25 or less 9, $40 or less 6, $60 or less 3, $80 or less 1.","type":"max","points":12,"tiers":[[0,12],[25,9],[40,6],[60,3],[80,1]],"unit":"usd_year"}]},{"slug":"video-editing-software","name":"Video Editing Software","criteria":[{"key":"platforms","name":"Systems"},{"key":"price","name":"Price and licence"},{"key":"output","name":"Output"},{"key":"editing","name":"Editing tools"}],"lines":[{"key":"platforms","criterion":"platforms","label":"Other systems","rule":"An official editor for each system besides Windows (iOS includes iPadOS), or a web editor on the vendor's site. A companion app that edits video counts; a viewer-only app does not. Each earns 2 points.","type":"set","points":10,"options":["macOS","Linux","iOS","Android","Web"]},{"key":"free_plan","criterion":"price","label":"Free version","rule":"A free version of the desktop editor with no time limit (a trial does not count) that you can edit and export with. It records false if a vendor page says free exports carry a watermark or logo; a page that is silent about watermarks does not make it false.","type":"bool","points":8},{"key":"perpetual","criterion":"price","label":"One-time licence","rule":"The vendor sells a licence you pay for once and keep using that version without a subscription. Free software does not count here; it is covered by the free-version line.","type":"bool","points":6},{"key":"price","criterion":"price","label":"Cheapest paid plan","rule":"The cheapest paid plan that exports without a watermark, for one person, in US dollars a month at its regular price: yearly plans divided by 12, monthly plans as listed, one-time licences divided by 36. A product that is entirely free counts as $0; a free version with a paid upgrade is priced at the upgrade. $0 earns 12 points, $6 or less 10, $10 or less 7, $15 or less 4, $24 or less 2.","type":"max","points":12,"tiers":[[0,12],[6,10],[10,7],[15,4],[24,2]],"unit":"usd_month"},{"key":"open_source","criterion":"price","label":"Open-source apps","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":4},{"key":"export_4k","criterion":"output","label":"4K export","rule":"The vendor states the editor exports video at 3840 x 2160 or higher on at least one plan, free or paid.","type":"bool","points":4},{"key":"export_8k","criterion":"output","label":"8K export","rule":"The vendor states the editor exports video at 7680 x 4320 or higher on at least one plan.","type":"bool","points":3},{"key":"hdr_10bit","criterion":"output","label":"10-bit and HDR","rule":"The vendor documents 10-bit editing or HDR export (HDR10, HLG or Dolby Vision) on at least one plan.","type":"bool","points":4},{"key":"gpu_encode","criterion":"output","label":"GPU-accelerated export","rule":"The vendor documents hardware-accelerated encoding or decoding on NVIDIA, AMD or Intel graphics on Windows.","type":"bool","points":5},{"key":"multicam","criterion":"editing","label":"Multi-camera editing","rule":"A built-in tool syncs and switches between clips from several cameras on one timeline.","type":"bool","points":6},{"key":"color_scopes","criterion":"editing","label":"Colour grading with scopes","rule":"Built-in colour correction with at least a waveform or vectorscope display.","type":"bool","points":6},{"key":"auto_captions","criterion":"editing","label":"Automatic captions","rule":"Generally available speech-to-text that creates subtitles from the audio, included in the price of at least one plan (a monthly allowance counts; a separately sold add-on or a beta does not).","type":"bool","points":5},{"key":"motion_tracking","criterion":"editing","label":"Motion tracking","rule":"A built-in tool that tracks an object in the video so text, graphics or effects follow it.","type":"bool","points":4},{"key":"audio_tools","criterion":"editing","label":"Multitrack audio and noise reduction","rule":"More than two audio tracks on the timeline, and a built-in effect that removes noise from audio (video denoising does not count).","type":"bool","points":4},{"key":"proxy","criterion":"editing","label":"Proxy editing","rule":"The editor can create lower-resolution copies of heavy clips for smooth editing and switch back for export.","type":"bool","points":4},{"key":"plugins","criterion":"editing","label":"Third-party plug-ins","rule":"The vendor documents support for a third-party plug-in standard (OFX, VST, AU, LADSPA, frei0r) or for installing effects made by other developers. The vendor's own effect store does not count.","type":"bool","points":4},{"key":"collab","criterion":"editing","label":"Shared projects","rule":"Several people can work on one project at the same time, through shared projects or a cloud project feature, on at least one plan.","type":"bool","points":3},{"key":"chroma_key","criterion":"editing","label":"Green-screen keying","rule":"A built-in chroma-key or green-screen effect that removes a background colour from video.","type":"bool","points":4},{"key":"stabilization","criterion":"editing","label":"Video stabilisation","rule":"A built-in effect that steadies shaky footage.","type":"bool","points":4}]},{"slug":"virtual-machine-software","name":"Virtual Machine Software","criteria":[{"key":"systems","name":"Systems"},{"key":"machines","name":"Virtual machines"},{"key":"devices","name":"Devices"},{"key":"upkeep","name":"Openness and upkeep"},{"key":"price","name":"Price"}],"lines":[{"key":"guests","criterion":"systems","label":"Guest systems","rule":"The product's own documentation (manual, docs site or guides) says you can run this system as a guest, or lists it as supported. Each one earns 4 points. A guest that only runs through a different product does not count.","type":"set","points":8,"options":["Windows","Linux"]},{"key":"other_hosts","criterion":"systems","label":"Also runs on other hosts","rule":"The same product has an official release that runs as a host on macOS or Linux, not only on Windows. Each one earns 2 points.","type":"set","points":4,"options":["macOS","Linux"]},{"key":"windows_home","criterion":"systems","label":"Works on Windows Home","rule":"The documentation lists Windows 10 or 11 Home as supported, or lists Windows 10 or 11 as a host with no edition limit. A product that says it needs Pro, Enterprise or Education does not earn the points.","type":"bool","points":5},{"key":"snapshots","criterion":"machines","label":"Snapshots","rule":"You can save the state of a virtual machine and roll back to it later. The vendor may call it a snapshot or a checkpoint.","type":"bool","points":8},{"key":"tpm_secure_boot","criterion":"machines","label":"Virtual TPM and Secure Boot","rule":"The documentation names both a virtual TPM 2.0 chip and UEFI Secure Boot for a guest, as options you can switch on.","type":"bool","points":5},{"key":"networking","criterion":"machines","label":"Network modes","rule":"The documentation describes the mode for a virtual machine. Host-only means a private network between the host and its guests. Each one earns 2 points.","type":"set","points":6,"options":["NAT","Bridged","Host-only"]},{"key":"nested","criterion":"machines","label":"Nested virtualization","rule":"The documentation says a guest can run its own virtual machines.","type":"bool","points":4},{"key":"quick_start","criterion":"machines","label":"Starts from a ready-made image","rule":"The product has its own gallery or command that creates a virtual machine from a vendor-provided image, so you do not need to find an installer file first.","type":"bool","points":4},{"key":"gpu","criterion":"devices","label":"3D graphics for guests","rule":"The documentation says a guest can use accelerated 3D graphics through a virtual GPU, GPU partitioning or GPU paravirtualization.","type":"bool","points":8},{"key":"usb","criterion":"devices","label":"USB devices in the guest","rule":"The documentation says you can attach a USB device that is plugged into the host to a running guest, in the base product without a separate paid or restricted add-on.","type":"bool","points":6},{"key":"shared_folders","criterion":"devices","label":"Shared folders","rule":"The documentation describes sharing a host folder with a guest, so both can read its files.","type":"bool","points":6},{"key":"clipboard","criterion":"devices","label":"Shared clipboard","rule":"The documentation describes copying text between host and guest through the product's guest tools or integration services.","type":"bool","points":4},{"key":"open_source","criterion":"upkeep","label":"Open source","rule":"The source code of the apps is public under an open-source licence.","type":"bool","points":6},{"key":"advisories","criterion":"upkeep","label":"Security advisories published","rule":"The vendor or project runs a public page, feed or repository security-advisory list for this product, or the product is covered by a vendor security-update guide that names it.","type":"bool","points":4},{"key":"recent_release","criterion":"upkeep","label":"Updated in the last 12 months","rule":"A public changelog, release page or source repository shows a new version of the product dated within 12 months of the research date.","type":"bool","points":4},{"key":"free_plan","criterion":"price","label":"Free edition","rule":"A free edition with no time limit that you can use at home. Trials and edition limits for businesses do not matter here.","type":"bool","points":6},{"key":"price","criterion":"price","label":"Cheapest licence for work use","rule":"The cheapest edition that the licence allows you to use at work, for one person, in US dollars a year, billed yearly. A product that is free for work use counts as $0, and so does a feature built into Windows (even if it needs Windows Pro). $0 earns 12 points, $60 or less 9, $120 or less 7, $250 or less 4, $500 or less 2.","type":"max","points":12,"tiers":[[0,12],[60,9],[120,7],[250,4],[500,2]],"unit":"usd_year"}]},{"slug":"web-browsers","name":"Web Browsers","criteria":[{"key":"platforms","name":"Systems"},{"key":"privacy","name":"Privacy and security"},{"key":"sync","name":"Sync and sign-in"},{"key":"extensions","name":"Extensions"},{"key":"tools","name":"Tabs and tools"},{"key":"price","name":"Price"}],"lines":[{"key":"platforms","criterion":"platforms","label":"Other systems","rule":"An official browser for each system, listed on the vendor's download page. Windows is a condition for being listed. Each one earns 2 points.","type":"set","points":8,"options":["macOS","Linux","iOS","Android"]},{"key":"tracker_block","criterion":"privacy","label":"Blocks trackers by default","rule":"A vendor page says the browser blocks known third-party trackers or cross-site cookies in its default settings, with no extension.","type":"bool","points":8},{"key":"ad_block","criterion":"privacy","label":"Built-in ad blocker","rule":"The browser blocks ads, not only trackers, with a content blocker that ships inside the browser: its own feature, or an ad-blocking extension the vendor preinstalls and turns on. It may be on by default or switched on in settings. An extension you must find and install yourself does not count.","type":"bool","points":5},{"key":"fingerprint","criterion":"privacy","label":"Fingerprinting protection","rule":"A vendor page documents built-in protection against browser fingerprinting, such as blocking, randomising or standardising the values sites can read.","type":"bool","points":7},{"key":"vpn","criterion":"privacy","label":"Built-in VPN or proxy","rule":"A VPN or encrypted proxy that protects the browser's own traffic and is switched on inside the browser (toolbar, address bar or settings), free or paid. A system-wide VPN app or service does not count, even if the browser links to it or the same vendor sells it.","type":"bool","points":3},{"key":"open_source","criterion":"privacy","label":"Open source","rule":"The source code of the browser itself is public under an open-source licence. Publishing only the engine it is built on (Chromium, Gecko) does not count; publishing the vendor's own browser repository does.","type":"bool","points":5},{"key":"bug_bounty","criterion":"privacy","label":"Public bug bounty","rule":"A public bug bounty programme that lists this browser in scope, run by the vendor or on a platform such as HackerOne or Bugcrowd. A programme that covers only the upstream engine does not count for a fork.","type":"bool","points":4},{"key":"phishing","criterion":"privacy","label":"Phishing and malware warnings","rule":"A vendor page says the browser warns about known phishing or malware sites by default.","type":"bool","points":5},{"key":"sync","criterion":"sync","label":"Free sync across devices","rule":"A built-in sync that keeps bookmarks, open tabs and settings in step across at least two devices once you sign in, and the vendor shows no fee for it.","type":"bool","points":6},{"key":"e2e_sync","criterion":"sync","label":"End-to-end encrypted sync","rule":"A vendor page says synced data can be end-to-end encrypted, by default or with a passphrase you set, or that only you hold the decryption key, so the vendor cannot read it.","type":"bool","points":8},{"key":"password_manager","criterion":"sync","label":"Built-in password manager","rule":"The browser saves and fills passwords with a built-in feature that needs no extension.","type":"bool","points":3},{"key":"passkeys","criterion":"sync","label":"Saves passkeys","rule":"The browser can create and store passkeys in its own password manager and sign you in with them, in the Windows version.","type":"bool","points":5},{"key":"chrome_ext","criterion":"extensions","label":"Chrome Web Store extensions","rule":"The vendor says you can install extensions from the Chrome Web Store.","type":"bool","points":6},{"key":"mv2","criterion":"extensions","label":"Manifest V2 extensions still work","rule":"The vendor documents that extensions built on Manifest V2, including content blockers, still install and run in the current release. A named list of supported extensions counts.","type":"bool","points":6},{"key":"vertical_tabs","criterion":"tools","label":"Vertical tabs","rule":"Tabs can be shown in a vertical list or sidebar with a built-in setting.","type":"bool","points":4},{"key":"tab_groups","criterion":"tools","label":"Tab groups","rule":"You can group tabs, name them and collapse them, with a built-in feature.","type":"bool","points":4},{"key":"translate","criterion":"tools","label":"Built-in page translation","rule":"The browser translates whole web pages with a built-in feature that needs no extension. Downloading a language model inside the browser counts.","type":"bool","points":4},{"key":"profiles","criterion":"tools","label":"Separate profiles","rule":"You can keep several profiles with their own bookmarks, history and logins in one install.","type":"bool","points":4},{"key":"price","criterion":"price","label":"Cost to use","rule":"The cheapest price to use the browser on Windows, for one person, in US dollars a month, billed yearly. A free browser counts as $0. Optional paid add-ons such as a VPN are not counted. $0 earns 5 points, $3 or less 3, $6 or less 1.","type":"max","points":5,"tiers":[[0,5],[3,3],[6,1]],"unit":"usd_month"}]},{"slug":"whatsapp-customer-service-software","name":"WhatsApp Customer Service Software","criteria":[{"key":"price","name":"Price and fees"},{"key":"inbox","name":"Team inbox"},{"key":"automation","name":"Automation and broadcasts"},{"key":"connect","name":"Channels and integrations"},{"key":"trust","name":"Security and trust"}],"lines":[{"key":"price","criterion":"price","label":"Cheapest plan for 3 agents","rule":"Cheapest paid plan with a shared team inbox for WhatsApp, for 3 agents, in US dollars a month at its regular price. Use the yearly-billed price if published, else monthly. Price a plan's minimum agents if above 3; add extra agents and any vendor fee for a WhatsApp number. Meta fees and add-ons are not counted. 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the plans then renew at $29.88 (Premium) and $47.75 (Family) a year. Both have a 30-day money-back guarantee [1].","lines":[{"key":"e2e","value":true,"points":8,"note":"All encryption is done on the device; the server does not know the keys needed to decrypt data [4].","sources":[4]},{"key":"audit","value":true,"points":8,"note":"Secfault Security tested the apps in 2024; its summary is dated February 13, 2025 [3][2].","sources":[3,2]},{"key":"cert","value":null,"points":0,"note":"Not published on the security page [2].","sources":[2]},{"key":"open_source","value":null,"points":0,"note":"","sources":[]},{"key":"bug_bounty","value":true,"points":4,"note":"RoboForm runs a bug bounty program with rewards by severity [2].","sources":[2]},{"key":"hardware_key","value":true,"points":5,"note":"Hardware security keys such as YubiKey or Google Titan work for two-factor sign-in [2][11].","sources":[2,11]},{"key":"apps","value":["Windows","macOS","iOS","Android"],"points":8,"note":"Apps for Windows, Mac, iOS and Android; Linux gets browser extensions only [5][6][7][8][9].","sources":[5,6,7,8,9]},{"key":"extensions","value":["Chrome","Firefox","Safari","Edge"],"points":8,"note":"Chrome, Edge and Firefox extensions; 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includes multi-hop","src":[1,3]},{"name":"Plus","price":"$80/year","usd_month":6.67,"billing":"yearly","for":"5 devices","notes":"Adds the Mailx and modDNS services","src":[3]},{"name":"Pro Suite","price":"$100/year","usd_month":8.33,"billing":"yearly","for":"10 devices","notes":"Adds Portmaster Pro on Windows and Linux; also $10 a month","src":[1,3]}],"price_note":"Prices are the same each term, with weekly, monthly and yearly options [1][3]. Refunds are possible within 30 days [1].","lines":[{"key":"nologs_audit","value":null,"points":0,"note":"Audits since 2024 covered IVPN's website, backend, email and DNS services, not its VPN servers [4][5].","sources":[4,5]},{"key":"app_audit","value":null,"points":0,"note":"No audit of the VPN apps dated 2024 or later is listed [4].","sources":[4]},{"key":"ram_only","value":null,"points":0,"note":"IVPN says it uses dedicated bare-metal servers [2].","sources":[2]},{"key":"open_source","value":true,"points":5,"note":"IVPN says its apps for all platforms are open source; the desktop app is GPL-3.0 [2][7].","sources":[2,7]},{"key":"anon_signup","value":true,"points":5,"note":"No email is needed, and cash, Monero and Bitcoin are accepted [1].","sources":[1]},{"key":"transparency","value":true,"points":5,"note":"A warrant canary dated 6 October 2026 and a transparency report covering 2026 [8][9].","sources":[8,9]},{"key":"wireguard","value":true,"points":5,"note":"Users can choose WireGuard, OpenVPN or IPSec in the apps [2].","sources":[2]},{"key":"kill_switch","value":true,"points":5,"note":"The firewall kill switch works on Windows, macOS, Linux and Android and blocks leaks on disconnection [2].","sources":[2]},{"key":"post_quantum","value":true,"points":5,"note":"Quantum-resistant WireGuard with a post-quantum key exchange is the default in IVPN apps [2].","sources":[2]},{"key":"multihop","value":true,"points":5,"note":"Multi-hop routes connect through servers in separate jurisdictions, on every plan [1][2].","sources":[1,2]},{"key":"apps","value":["Windows","macOS","Linux","iOS","Android"],"points":10,"note":"The apps page lists all five [6].","sources":[6]},{"key":"extensions","value":[],"points":0,"note":"The apps page lists no browser extensions [6].","sources":[6]},{"key":"router","value":true,"points":2,"note":"Setup guides cover DD-WRT, OpenWrt, pfSense, Asuswrt and other router firmware [10].","sources":[10]},{"key":"devices","value":10,"points":5,"note":"Pro Suite allows 10 devices; Standard and Plus allow 5 [3].","sources":[3]},{"key":"split_tunnel","value":true,"points":5,"note":"Split tunnelling works on Windows, Linux and Android [2].","sources":[2]},{"key":"free_plan","value":false,"points":0,"note":"IVPN sells only paid plans; the shortest is one week [1].","sources":[1]},{"key":"price","value":5,"points":4,"note":"Standard, $60 a year [1].","sources":[1]},{"key":"same_renewal","value":true,"points":7,"note":"IVPN lists one fixed price per term, with no introductory discount [1][3].","sources":[1,3]}],"sources":[{"n":1,"title":"IVPN Pricing: VPN subscription with anonymous registration","publisher":"IVPN","url":"https://www.ivpn.net/en/pricing/","accessed":"2026-10-08"},{"n":2,"title":"VPN for Privacy & Security | IVPN | Resist Online Surveillance","publisher":"IVPN","url":"https://www.ivpn.net/en/","accessed":"2026-10-08"},{"n":3,"title":"IVPN plan changes - new Plus tier, increased device limits, additional privacy services","publisher":"IVPN","url":"https://www.ivpn.net/blog/ivpn-plan-changes-new-plus-tier-increased-device-limits-additional-privacy-services/","accessed":"2026-10-08"},{"n":4,"title":"Blog: Audit","publisher":"IVPN","url":"https://www.ivpn.net/en/blog/tags/audit/","accessed":"2026-10-08"},{"n":5,"title":"Annual security audit scheduled for 2026","publisher":"IVPN","url":"https://www.ivpn.net/blog/annual-security-audit-scheduled-2026/","accessed":"2026-10-08"},{"n":6,"title":"IVPN Apps - Open-source VPN apps for every device","publisher":"IVPN","url":"https://www.ivpn.net/en/apps/","accessed":"2026-10-08"},{"n":7,"title":"IVPN for Desktop (Windows/macOS/Linux)","publisher":"GitHub","url":"https://github.com/ivpn/desktop-app","accessed":"2026-10-08"},{"n":8,"title":"Transparency report","publisher":"IVPN","url":"https://www.ivpn.net/en/transparency-report/","accessed":"2026-10-08"},{"n":9,"title":"Warrant canary","publisher":"IVPN","url":"https://www.ivpn.net/resources/canary.txt","accessed":"2026-10-08"},{"n":10,"title":"VPN Setup guide for Routers","publisher":"IVPN","url":"https://www.ivpn.net/setup/router/","accessed":"2026-10-08"},{"n":11,"title":"A security incident on our Bitcoin payment server","publisher":"IVPN","url":"https://www.ivpn.net/blog/security-incident-bitcoin-payment-server/","accessed":"2026-10-08"}]},{"id":"expressvpn","name":"ExpressVPN","vendor":"Express Technologies Ltd. (Kape Technologies)","category":"vpn-services","website":"https://www.expressvpn.com/","rank":7,"of":9,"points":65,"by_criterion":[{"key":"privacy","name":"Privacy and audits","earned":25,"available":35},{"key":"security","name":"Security features","earned":15,"available":20},{"key":"apps","name":"Apps","earned":15,"available":15},{"key":"use","name":"Everyday use","earned":10,"available":10},{"key":"price","name":"Price","earned":0,"available":20}],"plans":[{"name":"Basic","price":"€69.72 for 28 months","usd_month":2.79,"billing":"yearly","for":"10 devices","notes":"Then €79.95 a year","src":[1,2]},{"name":"Advanced","price":"€111.72 for 28 months","usd_month":4.46,"billing":"yearly","for":"12 devices","notes":"Then €109.95 a year","src":[1,2]},{"name":"Express Pro","price":"€181.72 for 28 months","usd_month":7.26,"billing":"yearly","for":"14 devices","notes":"Dedicated IP included; then €179.95 a year","src":[1,2]}],"price_note":"The pricing page shows euro prices for 28-month terms only [1]. ExpressVPN says introductory discounts apply to the first period only, and renewal rates can change with notice [2]. New users get a 30-day money-back guarantee [1].","lines":[{"key":"nologs_audit","value":true,"points":10,"note":"KPMG assessed TrustedServer and the no-logs claims as of February 2025; the report is public [3][4].","sources":[3,4]},{"key":"app_audit","value":true,"points":5,"note":"Nettitude penetration-tested the Windows app in March and April 2024; Cure53 audited the browser extension in June 2024 [3][5].","sources":[3,5]},{"key":"ram_only","value":true,"points":5,"note":"ExpressVPN says its VPN servers run on RAM only, removing all server data on every reboot [6].","sources":[6]},{"key":"open_source","value":null,"points":0,"note":"Not published for the apps. Only the Lightway protocol core is open source [7].","sources":[7]},{"key":"anon_signup","value":false,"points":0,"note":"Sign-up asks for an email; payment is by card, PayPal, Apple Pay or Google Pay [13].","sources":[13]},{"key":"transparency","value":true,"points":5,"note":"The January to June 2026 transparency report was published in August 2026 [8].","sources":[8]},{"key":"wireguard","value":true,"points":5,"note":"WireGuard can be selected in the Windows app, alongside Lightway [9].","sources":[9]},{"key":"kill_switch","value":true,"points":5,"note":"The Windows kill switch is on by default and blocks all internet traffic if the VPN drops [10].","sources":[10]},{"key":"post_quantum","value":true,"points":5,"note":"Lightway uses ML-KEM post-quantum key exchange by default, including in the Windows app [7][15].","sources":[7,15]},{"key":"multihop","value":null,"points":0,"note":"","sources":[]},{"key":"apps","value":["Windows","macOS","Linux","iOS","Android"],"points":10,"note":"The features page lists apps for all five [11].","sources":[11]},{"key":"extensions","value":["Chrome","Firefox","Edge"],"points":3,"note":"Extensions for Chrome, Firefox and Edge [11].","sources":[11]},{"key":"router","value":true,"points":2,"note":"ExpressVPN offers a router app and its own Aircove routers [11].","sources":[11]},{"key":"devices","value":14,"points":5,"note":"Express Pro allows 14 devices; Basic 10 and Advanced 12 [2].","sources":[2]},{"key":"split_tunnel","value":true,"points":5,"note":"The Windows app supports split tunnelling for apps and websites [12].","sources":[12]},{"key":"free_plan","value":false,"points":0,"note":"Only paid plans, with a 30-day money-back guarantee for new users [1].","sources":[1]},{"key":"price","value":7.45,"points":0,"note":"No one-year first term is sold. Basic renews at €79.95 a year (€6.66 a month); its 28-month first term costs €2.49 a month [1]. Converted at €1 = $1.1186 [16].","sources":[1]},{"key":"same_renewal","value":false,"points":0,"note":"ExpressVPN says 12-month and 2-year plans may carry an introductory discount for the first period only [2].","sources":[2]}],"sources":[{"n":1,"title":"Buy VPN With PayPal, Credit Card | ExpressVPN","publisher":"ExpressVPN","url":"https://www.expressvpn.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"What subscriptions are available with ExpressVPN?","publisher":"ExpressVPN","url":"https://www.expressvpn.com/support/manage-account/available-subscriptions/","accessed":"2026-10-08"},{"n":3,"title":"ExpressVPN Trust Center","publisher":"ExpressVPN","url":"https://www.expressvpn.com/trust","accessed":"2026-10-08"},{"n":4,"title":"3rd KPMG Security Audit","publisher":"ExpressVPN","url":"https://www.expressvpn.com/blog/kpmg-2025-no-logs-policy-audit/","accessed":"2026-10-08"},{"n":5,"title":"Windows DNS leaks research paper and audit report","publisher":"ExpressVPN","url":"https://www.expressvpn.com/research/audit-report-research-paper-windows-dns-leaks","accessed":"2026-10-08"},{"n":6,"title":"ExpressVPN TrustedServer Technology","publisher":"ExpressVPN","url":"https://www.expressvpn.com/features/trustedserver","accessed":"2026-10-08"},{"n":7,"title":"Lightway: A VPN Protocol by ExpressVPN","publisher":"ExpressVPN","url":"https://www.expressvpn.com/lightway","accessed":"2026-10-08"},{"n":8,"title":"ExpressVPN Transparency Report: January–June 2026","publisher":"ExpressVPN","url":"https://www.expressvpn.com/blog/transparency-report-h1-2026/","accessed":"2026-10-08"},{"n":9,"title":"WireGuard VPN Protocol Explained","publisher":"ExpressVPN","url":"https://www.expressvpn.com/what-is-vpn/protocols/wireguard","accessed":"2026-10-08"},{"n":10,"title":"VPN Kill Switch: What It Is & How ExpressVPN Keeps You Safe","publisher":"ExpressVPN","url":"https://www.expressvpn.com/features/network-lock","accessed":"2026-10-08"},{"n":11,"title":"ExpressVPN Features: Privacy, Performance & Support","publisher":"ExpressVPN","url":"https://www.expressvpn.com/features","accessed":"2026-10-08"},{"n":12,"title":"VPN Split Tunneling: Control App Traffic with ExpressVPN","publisher":"ExpressVPN","url":"https://www.expressvpn.com/features/split-tunneling","accessed":"2026-10-08"},{"n":13,"title":"VPN Payment Methods","publisher":"ExpressVPN","url":"https://www.expressvpn.com/features/vpn-payments","accessed":"2026-10-08"},{"n":14,"title":"Privacy Policy","publisher":"ExpressVPN","url":"https://www.expressvpn.com/privacy-policy","accessed":"2026-10-08"},{"n":15,"title":"Windows VPN for PC","publisher":"ExpressVPN","url":"https://www.expressvpn.com/vpn-download/vpn-windows","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":16}]},{"id":"cyberghost","name":"CyberGhost VPN","vendor":"CyberGhost S.R.L.","category":"vpn-services","website":"https://www.cyberghostvpn.com/","rank":8,"of":9,"points":57,"by_criterion":[{"key":"privacy","name":"Privacy and audits","earned":20,"available":35},{"key":"security","name":"Security features","earned":10,"available":20},{"key":"apps","name":"Apps","earned":14,"available":15},{"key":"use","name":"Everyday use","earned":6,"available":10},{"key":"price","name":"Price","earned":7,"available":20}],"plans":[{"name":"1 Month","price":"€11.99/month","usd_month":13.41,"billing":"monthly","for":"7 devices","notes":"Renews at €11.99 a month; 14-day refund","src":[1]},{"name":"6 Months","price":"€41.94 every 6 months","usd_month":7.82,"billing":"monthly","for":"7 devices","notes":"€6.99 a month; renews at €41.94 every 6 months; 45-day refund","src":[1]},{"name":"2 Years + 2 Months","price":"€56.94 for the first 26 months","usd_month":2.45,"billing":"yearly","for":"7 devices","notes":"€2.19 a month; then renews at €56.94 every year; 45-day refund","src":[1]}],"price_note":"The checkout shows euros, before tax. The 2-year plan bills €56.94 for the first 26 months, then €56.94 every year [1].","lines":[{"key":"nologs_audit","value":true,"points":10,"note":"Deloitte Audit Romania's 2025 report covers the server network, configuration and no-logs setup; it is downloadable [5].","sources":[5]},{"key":"app_audit","value":null,"points":0,"note":"","sources":[]},{"key":"ram_only","value":true,"points":5,"note":"CyberGhost says it uses RAM-only servers that wipe all data every time they reboot [4].","sources":[4]},{"key":"open_source","value":null,"points":0,"note":"","sources":[]},{"key":"anon_signup","value":false,"points":0,"note":"Checkout requires an email and takes cards, PayPal, Apple Pay or Google Pay [1].","sources":[1]},{"key":"transparency","value":true,"points":5,"note":"The transparency report includes figures for the first six months of 2026 [6].","sources":[6]},{"key":"wireguard","value":true,"points":5,"note":"The Windows app offers IKEv2 and WireGuard, with manual OpenVPN setup [3].","sources":[3]},{"key":"kill_switch","value":true,"points":5,"note":"The Windows app's kill switch blocks all traffic if the connection drops [3].","sources":[3]},{"key":"post_quantum","value":null,"points":0,"note":"","sources":[]},{"key":"multihop","value":null,"points":0,"note":"","sources":[]},{"key":"apps","value":["Windows","macOS","Linux","iOS","Android"],"points":10,"note":"Apps for Windows, macOS, Android, iOS and Linux [7].","sources":[7]},{"key":"extensions","value":["Chrome","Firefox"],"points":2,"note":"CyberGhost offers Chrome and Firefox extensions [7].","sources":[7]},{"key":"router","value":true,"points":2,"note":"CyberGhost gives step-by-step router setup instructions [7].","sources":[7]},{"key":"devices","value":7,"points":1,"note":"One subscription covers up to 7 devices at the same time [2][3].","sources":[2,3]},{"key":"split_tunnel","value":true,"points":5,"note":"Exceptions in the Windows app choose which apps or websites use the VPN [3].","sources":[3]},{"key":"free_plan","value":false,"points":0,"note":"The plan page lists only paid plans [1].","sources":[1]},{"key":"price","value":13.41,"points":0,"note":"No 1-year plan is sold, so we use the monthly plan, €11.99 [1]. Converted at €1 = $1.1186 [9].","sources":[1]},{"key":"same_renewal","value":true,"points":7,"note":"The monthly plan renews at the same €11.99 [1].","sources":[1]}],"sources":[{"n":1,"title":"Buy CyberGhost VPN with a Credit Card or PayPal","publisher":"CyberGhost","url":"https://www.cyberghostvpn.com/en_US/buy/cyberghost-vpn-4","accessed":"2026-10-08"},{"n":2,"title":"VPN Features and Use Cases","publisher":"CyberGhost","url":"https://www.cyberghostvpn.com/en_US/features","accessed":"2026-10-08"},{"n":3,"title":"VPN for PC: Secure Windows VPN Download","publisher":"CyberGhost","url":"https://www.cyberghostvpn.com/download/windows-vpn","accessed":"2026-10-08"},{"n":4,"title":"No-Logs VPN: Secure & Private VPN with Zero Tracking","publisher":"CyberGhost","url":"https://www.cyberghostvpn.com/features/no-logs-vpn","accessed":"2026-10-08"},{"n":5,"title":"CyberGhost VPN Completes Third No-Logs Audit","publisher":"CyberGhost","url":"https://www.cyberghostvpn.com/privacyhub/privacy-audit-2025/","accessed":"2026-10-08"},{"n":6,"title":"Read Our Transparency Report","publisher":"CyberGhost","url":"https://www.cyberghostvpn.com/transparency-report","accessed":"2026-10-08"},{"n":7,"title":"Best VPN Router: Easy Setup","publisher":"CyberGhost","url":"https://www.cyberghostvpn.com/download/vpn-router","accessed":"2026-10-08"},{"n":8,"title":"Ultra-Fast VPN Servers in Over 100 Countries","publisher":"CyberGhost","url":"https://www.cyberghostvpn.com/vpn-server","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":9}]},{"id":"tunnelbear","name":"TunnelBear","vendor":"TunnelBear LLC","category":"vpn-services","website":"https://www.tunnelbear.com/","rank":9,"of":9,"points":36,"by_criterion":[{"key":"privacy","name":"Privacy and audits","earned":15,"available":35},{"key":"security","name":"Security features","earned":5,"available":20},{"key":"apps","name":"Apps","earned":11,"available":15},{"key":"use","name":"Everyday use","earned":5,"available":10},{"key":"price","name":"Price","earned":0,"available":20}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Unlimited devices","notes":"2 GB of browsing","src":[1]},{"name":"Unlimited","price":"From $3.33/month","usd_month":null,"billing":"yearly","for":"Unlimited devices","notes":"Billing term not shown on the pricing page","src":[1]}],"price_note":"The pricing page shows Unlimited only as from $3.33 a month, without the billing term or renewal price [1]. The 30-day money-back guarantee covers annual plans only [9].","lines":[{"key":"nologs_audit","value":true,"points":10,"note":"Cure53's 2024 audit covered backend systems and server configurations; summary published November 2025 [6].","sources":[6]},{"key":"app_audit","value":true,"points":5,"note":"Cure53 audited the apps in October and November 2024, with a summary published in November 2025 [6].","sources":[6]},{"key":"ram_only","value":null,"points":0,"note":"","sources":[]},{"key":"open_source","value":null,"points":0,"note":"","sources":[]},{"key":"anon_signup","value":false,"points":0,"note":"An email address is required to sign up, and payments go through Stripe and PayPal [8].","sources":[8]},{"key":"transparency","value":null,"points":0,"note":"","sources":[]},{"key":"wireguard","value":null,"points":0,"note":"The features page lists WireGuard but does not say which apps offer it [2].","sources":[2]},{"key":"kill_switch","value":true,"points":5,"note":"VigilantBear in the 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[1][2].","sources":[1,2]},{"key":"free_plan","value":false,"points":0,"note":"The free plan is capped at 2 GB of browsing [1].","sources":[1]},{"key":"price","value":null,"points":0,"note":"The pricing page shows Unlimited only from $3.33 a month, without the yearly price [1].","sources":[1]},{"key":"same_renewal","value":null,"points":0,"note":"","sources":[]}],"sources":[{"n":1,"title":"Buy TunnelBear VPN with Credit Card","publisher":"TunnelBear","url":"https://www.tunnelbear.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Powerful Features for All Your Privacy Needs","publisher":"TunnelBear","url":"https://www.tunnelbear.com/features","accessed":"2026-10-08"},{"n":3,"title":"TunnelBear for Windows","publisher":"TunnelBear","url":"https://www.tunnelbear.com/apps/windows","accessed":"2026-10-08"},{"n":4,"title":"TunnelBear for Chrome & Firefox","publisher":"TunnelBear","url":"https://www.tunnelbear.com/apps/browser","accessed":"2026-10-08"},{"n":5,"title":"Download a VPN","publisher":"TunnelBear","url":"https://www.tunnelbear.com/download","accessed":"2026-10-08"},{"n":6,"title":"TunnelBear Completes 8th Annual Independent Security Audit","publisher":"TunnelBear","url":"https://www.tunnelbear.com/blog/tunnelbear-completes-8th-annual-independent-security-audit/","accessed":"2026-10-08"},{"n":7,"title":"Harvest Now, Decrypt Later: The Internet's Next Big Privacy Threat","publisher":"TunnelBear","url":"https://www.tunnelbear.com/blog/harvest-now-decrypt-later-the-internets-next-big-privacy-threat/","accessed":"2026-10-08"},{"n":8,"title":"A Privacy Policy You Can Actually Understand","publisher":"TunnelBear","url":"https://www.tunnelbear.com/privacy-policy","accessed":"2026-10-08"},{"n":9,"title":"Terms of Service That You Can Actually Understand","publisher":"TunnelBear","url":"https://www.tunnelbear.com/terms-of-service","accessed":"2026-10-08"}]},{"id":"bitdefender","name":"Bitdefender","vendor":"Bitdefender","category":"antivirus-software","website":"https://www.bitdefender.com/","rank":1,"of":10,"points":94,"by_criterion":[{"key":"labs","name":"Independent lab results","earned":45,"available":45},{"key":"features","name":"Protection features","earned":25,"available":25},{"key":"price","name":"Price","earned":14,"available":20},{"key":"trust","name":"Refunds and security","earned":10,"available":10}],"plans":[{"name":"Antivirus Free","price":"Free","usd_month":0,"billing":"free","for":"1 Windows PC","notes":"Real-time protection","src":[3]},{"name":"Antivirus Plus, 1 device","price":"$24.99 first year","usd_month":2.08,"billing":"yearly","for":"1 device","notes":"Renewal price not shown","src":[1]},{"name":"Antivirus Plus, 3 devices","price":"$29.99 first year","usd_month":2.5,"billing":"yearly","for":"3 devices","notes":"Renewal price not shown","src":[1]},{"name":"Total Security, Individual","price":"$59.99 first year","usd_month":5,"billing":"yearly","for":"5 devices","notes":"Adds Privacy Firewall","src":[2]},{"name":"Total Security, Family","price":"$79.99 first year","usd_month":6.67,"billing":"yearly","for":"25 devices, 5 accounts","notes":"Adds Privacy Firewall","src":[2]}],"price_note":"Prices are for the first year. After that Bitdefender bills an unstated renewal price that may be higher [1][2].","lines":[{"key":"avtest","value":18,"points":15,"note":"AV-TEST, July and August 2026: 18 of 18 (Bitdefender Total Security 27.0). [6]","sources":[6]},{"key":"avc_award","value":"ADVANCED+","points":15,"note":"AV-Comparatives, February to May 2026: ADVANCED+ (Bitdefender). [7]","sources":[7]},{"key":"avc_rate","value":99.5,"points":15,"note":"AV-Comparatives, February to May 2026: 99.5% (Bitdefender). 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[8]","sources":[8]},{"key":"avc_award","value":"ADVANCED+","points":15,"note":"AV-Comparatives, February to May 2026: ADVANCED+ (Microsoft). [9]","sources":[9]},{"key":"avc_rate","value":99,"points":11,"note":"AV-Comparatives, February to May 2026: 99% (Microsoft). [9]","sources":[9]},{"key":"platforms","value":["Windows","macOS","Android","iOS"],"points":8,"note":"Built into Windows; the Defender app for Mac, Android and iOS comes with Microsoft 365 Personal or Family [1][5].","sources":[1,5]},{"key":"firewall","value":true,"points":5,"note":"The Windows Security app shows and manages Windows Firewall [3].","sources":[3]},{"key":"ransomware","value":true,"points":5,"note":"Controlled folder access blocks unknown apps from changing files in protected folders [2].","sources":[2]},{"key":"rescue","value":true,"points":4,"note":"Microsoft Defender Offline scans after a restart, without loading Windows [2].","sources":[2]},{"key":"phishing","value":true,"points":3,"note":"SmartScreen warns about phishing and malicious sites in Microsoft Edge [4].","sources":[4]},{"key":"free_plan","value":true,"points":8,"note":"Built into Windows with real-time protection [1][2].","sources":[1,2]},{"key":"price","value":0,"points":6,"note":"Built into Windows; nothing to buy [1].","sources":[1]},{"key":"renewal","value":0,"points":6,"note":"No subscription; it comes with Windows [1].","sources":[1]},{"key":"refund","value":null,"points":0,"note":"Not applicable: there is nothing to buy.","sources":[]},{"key":"cert","value":true,"points":5,"note":"Microsoft names ISO/IEC 27001 certification for its cloud services, including Microsoft Defender for Endpoint [7].","sources":[7]}],"sources":[{"n":1,"title":"Stay protected with the Windows Security app","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/windows/security/windows-security/stay-protected-with-the-windows-security-app","accessed":"2026-10-08"},{"n":2,"title":"Virus and Threat Protection in the Windows Security App","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/windows/security/threat-malware-protection/virus-and-threat-protection-in-the-windows-security-app","accessed":"2026-10-08"},{"n":3,"title":"Firewall and network protection in the Windows Security app","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/windows/security/windows-security/firewall-and-network-protection-in-the-windows-security-app","accessed":"2026-10-08"},{"n":4,"title":"App & browser control in the Windows Security App","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/windows/security/windows-security/app-browser-control-in-the-windows-security-app","accessed":"2026-10-08"},{"n":5,"title":"Getting started with Microsoft Defender","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/defender/getting-started-with-microsoft-defender","accessed":"2026-10-08"},{"n":6,"title":"End of support-Privacy protection (VPN) in Microsoft Defender for individuals","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/defender/end-of-support-privacy-protection-vpn-in-microsoft-defender-for-individuals","accessed":"2026-10-08"},{"n":7,"title":"ISO/IEC 27001:2013 Information Security Management Standards","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/compliance/regulatory/offering-iso-27001","accessed":"2026-10-08"},{"title":"Test antivirus software for Windows 11 - August 2026","publisher":"AV-TEST","url":"https://www.av-test.org/en/antivirus/home-windows/","accessed":"2026-10-08","n":8},{"title":"Real-World Protection Test February-May 2026","publisher":"AV-Comparatives","url":"https://www.av-comparatives.org/tests/real-world-protection-test-february-may-2026/","accessed":"2026-10-08","n":9}]},{"id":"kaspersky","name":"Kaspersky","vendor":"Kaspersky Lab","category":"antivirus-software","website":"https://www.kaspersky.com/","rank":3,"of":10,"points":84,"by_criterion":[{"key":"labs","name":"Independent lab results","earned":45,"available":45},{"key":"features","name":"Protection features","earned":25,"available":25},{"key":"price","name":"Price","earned":4,"available":20},{"key":"trust","name":"Refunds and security","earned":10,"available":10}],"plans":[{"name":"Standard, 1 device","price":"$49.99 first year","usd_month":4.17,"billing":"yearly","for":"1 device","notes":"Renews at $64.99/year","src":[2]},{"name":"Standard, 3 devices","price":"$52.99 first year","usd_month":4.42,"billing":"yearly","for":"3 devices","notes":"Renews at $74.99/year","src":[2]},{"name":"Standard, 5 devices","price":"$58.99 first year","usd_month":4.92,"billing":"yearly","for":"5 devices","notes":"Renews at $85.99/year","src":[2]},{"name":"Plus, 1 device","price":"$61.99 first year","usd_month":5.17,"billing":"yearly","for":"1 device","notes":"Renews at $79.99/year","src":[3]},{"name":"Premium, 1 device","price":"$64.99 first year","usd_month":5.42,"billing":"yearly","for":"1 device","notes":"Renews at $98.99/year","src":[4]}],"price_note":"Prices are from Kaspersky's global store in US dollars, which is closed to US buyers [1][2]. First-year prices are discounted; Standard renews at $64.99 a year [2].","lines":[{"key":"avtest","value":18,"points":15,"note":"AV-TEST, July and August 2026: 18 of 18 (Kaspersky Premium 21.24 & 21.25). [8]","sources":[8]},{"key":"avc_award","value":"ADVANCED+","points":15,"note":"AV-Comparatives, February to May 2026: ADVANCED+ (Kaspersky). [9]","sources":[9]},{"key":"avc_rate","value":99.8,"points":15,"note":"AV-Comparatives, February to May 2026: 99.8% (Kaspersky). [9]","sources":[9]},{"key":"platforms","value":["Windows","macOS","Android","iOS"],"points":8,"note":"Kaspersky Standard lists apps for Windows, macOS, Android and iOS [2].","sources":[2]},{"key":"firewall","value":true,"points":5,"note":"Standard includes anti-phishing and firewall tools [2].","sources":[2]},{"key":"ransomware","value":true,"points":5,"note":"Anti-ransomware watches the PC for ransomware activity and blocks it before files are locked [2][5].","sources":[2,5]},{"key":"rescue","value":true,"points":4,"note":"Kaspersky Rescue Disk disinfects a PC when the operating system cannot boot [6].","sources":[6]},{"key":"phishing","value":true,"points":3,"note":"Anti-phishing alerts you to phishing links in emails and on websites [5].","sources":[5]},{"key":"free_plan","value":false,"points":0,"note":"The free antivirus page offers Kaspersky Standard free for 30 days only [5].","sources":[5]},{"key":"price","value":49.99,"points":2,"note":"Standard, 1 device, first year, global store in US dollars [2].","sources":[2]},{"key":"renewal","value":64.99,"points":2,"note":"Standard, 1 device, renews at $64.99 a year [2].","sources":[2]},{"key":"refund","value":true,"points":5,"note":"30-day money-back guarantee [2].","sources":[2]},{"key":"cert","value":true,"points":5,"note":"ISO/IEC 27001:2022 for its data services, and a completed SOC 2 Type 2 audit [7].","sources":[7]}],"sources":[{"n":1,"title":"Kaspersky Lab, Inc. Prohibition","publisher":"Bureau of Industry and Security, U.S. Department of Commerce","url":"https://www.bis.gov/kaspersky","accessed":"2026-10-08"},{"n":2,"title":"Kaspersky Standard – Antivirus & Anti-Malware Software","publisher":"Kaspersky","url":"https://www.kaspersky.com/standard","accessed":"2026-10-08"},{"n":3,"title":"Kaspersky Plus Antivirus - Advanced Internet Security Software","publisher":"Kaspersky","url":"https://www.kaspersky.com/plus","accessed":"2026-10-08"},{"n":4,"title":"Kaspersky Premium Antivirus with unlimited VPN","publisher":"Kaspersky","url":"https://www.kaspersky.com/premium","accessed":"2026-10-08"},{"n":5,"title":"Free Antivirus Software for all Devices","publisher":"Kaspersky","url":"https://www.kaspersky.com/free-antivirus","accessed":"2026-10-08"},{"n":6,"title":"Kaspersky Rescue Disk 18","publisher":"Kaspersky","url":"https://support.kaspersky.com/krd18/","accessed":"2026-10-08"},{"n":7,"title":"Kaspersky Transparency Center","publisher":"Kaspersky","url":"https://www.kaspersky.com/transparency-center","accessed":"2026-10-08"},{"title":"Test antivirus software for Windows 11 - August 2026","publisher":"AV-TEST","url":"https://www.av-test.org/en/antivirus/home-windows/","accessed":"2026-10-08","n":8},{"title":"Real-World Protection Test February-May 2026","publisher":"AV-Comparatives","url":"https://www.av-comparatives.org/tests/real-world-protection-test-february-may-2026/","accessed":"2026-10-08","n":9}]},{"id":"avast","name":"Avast","vendor":"Gen Digital Inc.","category":"antivirus-software","website":"https://www.avast.com/","rank":4,"of":10,"points":83,"by_criterion":[{"key":"labs","name":"Independent lab results","earned":41,"available":45},{"key":"features","name":"Protection features","earned":25,"available":25},{"key":"price","name":"Price","earned":12,"available":20},{"key":"trust","name":"Refunds and security","earned":5,"available":10}],"plans":[{"name":"Free Antivirus","price":"Free","usd_month":0,"billing":"free","for":"1 Windows PC","notes":"Part of the Avast One app","src":[2]},{"name":"Premium Security, 1 PC","price":"$49.08 first year","usd_month":4.09,"billing":"yearly","for":"1 Windows PC plus 1 mobile device","notes":"Renews at $77.99/year","src":[1]},{"name":"Premium Security, 10 devices","price":"$69.48 first year","usd_month":5.79,"billing":"yearly","for":"10 devices","notes":"Renews at $99.99/year","src":[1]},{"name":"Ultimate, 1 PC","price":"$49.08 first year","usd_month":4.09,"billing":"yearly","for":"1 Windows PC plus 1 mobile device","notes":"Renews at $109.99/year","src":[3]},{"name":"Ultimate, 10 devices","price":"$69.48 first year","usd_month":5.79,"billing":"yearly","for":"10 devices","notes":"Renews at $139.99/year","src":[3]}],"price_note":"First-year prices are discounted. Premium Security for one PC renews at $77.99 a year, charged at the then-current price [1].","lines":[{"key":"avtest","value":18,"points":15,"note":"AV-TEST, July and August 2026: 18 of 18 (Avast Free Antivirus 26.6). [5]","sources":[5]},{"key":"avc_award","value":"ADVANCED+","points":15,"note":"AV-Comparatives, February to May 2026: ADVANCED+ (Avast). [6]","sources":[6]},{"key":"avc_rate","value":99.3,"points":11,"note":"AV-Comparatives, February to May 2026: 99.3% (Avast). [6]","sources":[6]},{"key":"platforms","value":["Windows","macOS","Android","iOS"],"points":8,"note":"Premium Security is sold for Windows PC, Mac, Android and iPhone or iPad [1].","sources":[1]},{"key":"firewall","value":true,"points":5,"note":"Premium Security includes an advanced firewall that stops unauthorized access [1].","sources":[1]},{"key":"ransomware","value":true,"points":5,"note":"Ransomware Shield stops untrusted apps from modifying, deleting or encrypting your files [1].","sources":[1]},{"key":"rescue","value":true,"points":4,"note":"Rescue Disk boots the PC from a CD or USB drive to scan it [1][2].","sources":[1,2]},{"key":"phishing","value":true,"points":3,"note":"Web Guard blocks scam websites and phishing links [1].","sources":[1]},{"key":"free_plan","value":true,"points":8,"note":"Avast Free Antivirus blocks malware in real time at no cost [2].","sources":[2]},{"key":"price","value":49.08,"points":2,"note":"Premium Security, 1 Windows PC, first year [1].","sources":[1]},{"key":"renewal","value":77.99,"points":2,"note":"Premium Security, 1 Windows PC, renews at $77.99 a year [1].","sources":[1]},{"key":"refund","value":true,"points":5,"note":"30-day money-back guarantee; refunds within 30 days of purchase or renewal [1].","sources":[1]},{"key":"cert","value":null,"points":0,"note":"","sources":[]}],"sources":[{"n":1,"title":"Avast Premium Security | Online Security — Up to 10 Devices","publisher":"Avast (Gen Digital)","url":"https://www.avast.com/en-us/premium-security","accessed":"2026-10-08"},{"n":2,"title":"Download Free Antivirus Software | Avast 2026 PC Protection","publisher":"Avast (Gen Digital)","url":"https://www.avast.com/en-us/free-antivirus-download","accessed":"2026-10-08"},{"n":3,"title":"Avast Store | Browse Products, Check Prices, Buy Now","publisher":"Avast (Gen Digital)","url":"https://www.avast.com/en-us/store","accessed":"2026-10-08"},{"n":4,"title":"FTC Order Will Ban Avast from Selling Browsing Data for Advertising Purposes, Require It to Pay $16.5 Million Over Charges the Firm Sold Browsing Data After Claiming Its Products Would Block Online Tracking","publisher":"Federal Trade Commission","url":"https://www.ftc.gov/news-events/news/press-releases/2024/02/ftc-order-will-ban-avast-selling-browsing-data-advertising-purposes-require-it-pay-165-million-over","accessed":"2026-10-08"},{"title":"Test antivirus software for Windows 11 - August 2026","publisher":"AV-TEST","url":"https://www.av-test.org/en/antivirus/home-windows/","accessed":"2026-10-08","n":5},{"title":"Real-World Protection Test February-May 2026","publisher":"AV-Comparatives","url":"https://www.av-comparatives.org/tests/real-world-protection-test-february-may-2026/","accessed":"2026-10-08","n":6}]},{"id":"norton","name":"Norton","vendor":"Gen Digital Inc.","category":"antivirus-software","website":"https://us.norton.com/","rank":5,"of":10,"points":77,"by_criterion":[{"key":"labs","name":"Independent lab results","earned":41,"available":45},{"key":"features","name":"Protection features","earned":21,"available":25},{"key":"price","name":"Price","earned":10,"available":20},{"key":"trust","name":"Refunds and security","earned":5,"available":10}],"plans":[{"name":"AntiVirus Plus, 1 device","price":"$29.99 first year","usd_month":2.5,"billing":"yearly","for":"1 device","notes":"Renews at $59.99/year","src":[1]},{"name":"AntiVirus Plus, 5 devices","price":"$39.99 first year","usd_month":3.33,"billing":"yearly","for":"5 devices","notes":"Renews at $84.99/year","src":[1]},{"name":"Norton 360 Standard","price":"$39.99 first year","usd_month":3.33,"billing":"yearly","for":"3 devices","notes":"Adds VPN; renews at $94.99/year","src":[1]},{"name":"Norton 360 Deluxe","price":"$49.99 first year","usd_month":4.17,"billing":"yearly","for":"5 devices","notes":"50 GB cloud backup; renews at $124.99/year","src":[1]}],"price_note":"First-year prices are introductory. AntiVirus Plus renews at $59.99 a year, and Norton says renewal prices may change [1].","lines":[{"key":"avtest","value":18,"points":15,"note":"AV-TEST, July and August 2026: 18 of 18 (Norton 360 26.6 & 26.7). [6]","sources":[6]},{"key":"avc_award","value":"ADVANCED+","points":15,"note":"AV-Comparatives, February to May 2026: ADVANCED+ (Norton). [7]","sources":[7]},{"key":"avc_rate","value":99.3,"points":11,"note":"AV-Comparatives, February to May 2026: 99.3% (Norton). [7]","sources":[7]},{"key":"platforms","value":["Windows","macOS","Android","iOS"],"points":8,"note":"AntiVirus Plus covers a PC, Mac, tablet or phone on Windows, macOS, Android or iOS [1].","sources":[1]},{"key":"firewall","value":true,"points":5,"note":"AntiVirus Plus includes Smart Firewall for PC [1].","sources":[1]},{"key":"ransomware","value":true,"points":5,"note":"Ransomware Protection stops ransomware from changing, deleting or encrypting your files [2].","sources":[2]},{"key":"rescue","value":null,"points":0,"note":"Norton Power Eraser, a free removal tool, stopped working on April 30, 2026 [5].","sources":[5]},{"key":"phishing","value":true,"points":3,"note":"Safe Web blocks scam and phishing sites, with extensions for Chrome and Edge [3].","sources":[3]},{"key":"free_plan","value":false,"points":0,"note":"Norton offers free scans and a 7-day trial, not a free antivirus [4].","sources":[4]},{"key":"price","value":29.99,"points":6,"note":"AntiVirus Plus, 1 device, first year [1].","sources":[1]},{"key":"renewal","value":59.99,"points":4,"note":"AntiVirus Plus, 1 device, renews at $59.99 a year [1].","sources":[1]},{"key":"refund","value":true,"points":5,"note":"Full refund within 60 days of payment on annual subscriptions [1].","sources":[1]},{"key":"cert","value":null,"points":0,"note":"","sources":[]}],"sources":[{"n":1,"title":"Norton AntiVirus Plus | Virus protection for your device","publisher":"Norton (Gen Digital)","url":"https://us.norton.com/products/norton-360-antivirus-plus","accessed":"2026-10-08"},{"n":2,"title":"Get help using your Norton device security product","publisher":"Norton (Gen Digital)","url":"https://support.norton.com/sp/en/us/home/current/solutions/v20230821132624457","accessed":"2026-10-08"},{"n":3,"title":"Norton Safe Web | Detect Scams and Browse Safely","publisher":"Norton (Gen Digital)","url":"https://us.norton.com/feature/safe-web","accessed":"2026-10-08"},{"n":4,"title":"Free Norton Tools & Scans for Mobile & PC Users","publisher":"Norton (Gen Digital)","url":"https://us.norton.com/products/free-tools","accessed":"2026-10-08"},{"n":5,"title":"End-of-Life announcement for Norton Power Eraser","publisher":"Norton (Gen Digital)","url":"https://support.norton.com/sp/en/us/home/current/solutions/v20251217064155639","accessed":"2026-10-08"},{"title":"Test antivirus software for Windows 11 - August 2026","publisher":"AV-TEST","url":"https://www.av-test.org/en/antivirus/home-windows/","accessed":"2026-10-08","n":6},{"title":"Real-World Protection Test February-May 2026","publisher":"AV-Comparatives","url":"https://www.av-comparatives.org/tests/real-world-protection-test-february-may-2026/","accessed":"2026-10-08","n":7}]},{"id":"eset","name":"ESET","vendor":"ESET, spol. s r.o.","category":"antivirus-software","website":"https://www.eset.com/us/","rank":6,"of":10,"points":65,"by_criterion":[{"key":"labs","name":"Independent lab results","earned":32,"available":45},{"key":"features","name":"Protection features","earned":19,"available":25},{"key":"price","name":"Price","earned":4,"available":20},{"key":"trust","name":"Refunds and security","earned":10,"available":10}],"plans":[{"name":"NOD32 Antivirus, 1 device","price":"$39.99/year","usd_month":3.33,"billing":"yearly","for":"1 Windows PC or Mac","notes":"No firewall","src":[1]},{"name":"NOD32 Antivirus, 3 devices","price":"$49.99/year","usd_month":4.17,"billing":"yearly","for":"3 devices","notes":"No firewall","src":[1]},{"name":"HOME Security Essential, 1 device","price":"$49.99/year","usd_month":4.17,"billing":"yearly","for":"1 device","notes":"Adds firewall","src":[2]},{"name":"HOME Security Premium, 1 device","price":"$79.99/year","usd_month":6.67,"billing":"yearly","for":"1 device","notes":"Adds Folder Guard","src":[2]},{"name":"HOME Security Ultimate, 5 devices","price":"$179.99/year","usd_month":15,"billing":"yearly","for":"5 devices","notes":"Adds Ransomware Remediation","src":[2]},{"name":"Mobile Security, 1 device","price":"$12.99/year","usd_month":1.08,"billing":"yearly","for":"1 Android device","notes":null,"src":[2]}],"price_note":"ESET says the price shown is valid for the first term only and does not show a renewal price [1].","lines":[{"key":"avtest","value":18,"points":15,"note":"AV-TEST, July and August 2026: 18 of 18 (ESET Security Ultimate 19.1 & 19.2). [6]","sources":[6]},{"key":"avc_award","value":"ADVANCED","points":10,"note":"AV-Comparatives, February to May 2026: ADVANCED (ESET). [7]","sources":[7]},{"key":"avc_rate","value":98.5,"points":7,"note":"AV-Comparatives, February to May 2026: 98.5% (ESET). [7]","sources":[7]},{"key":"platforms","value":["Windows","macOS","Android"],"points":6,"note":"Apps for Windows, macOS and Android; ESET says it does not provide a security solution for iOS [1][2].","sources":[1,2]},{"key":"firewall","value":true,"points":5,"note":"HOME Security Essential and higher include a firewall; NOD32 Antivirus does not [1].","sources":[1]},{"key":"ransomware","value":true,"points":5,"note":"Folder Guard in HOME Security Premium lets only trusted apps change protected folders [1].","sources":[1]},{"key":"rescue","value":false,"points":0,"note":"ESET SysRescue Live reached end of life on September 29, 2023 [4].","sources":[4]},{"key":"phishing","value":true,"points":3,"note":"NOD32 Antivirus includes anti-phishing against fraudulent websites [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"ESET's product list offers paid plans and a 30-day free trial, not a free edition [2].","sources":[2]},{"key":"price","value":39.99,"points":4,"note":"NOD32 Antivirus, 1 device, 1 year [1].","sources":[1]},{"key":"renewal","value":null,"points":0,"note":"ESET says the price shown is valid for the first term only [1].","sources":[]},{"key":"refund","value":true,"points":5,"note":"30-day return policy with a full refund of the purchase price [3].","sources":[3]},{"key":"cert","value":true,"points":5,"note":"ESET, spol. s r.o. is ISO 27001:2022 certified [5].","sources":[5]}],"sources":[{"n":1,"title":"ESET NOD32 - Antivirus for windows & macOS","publisher":"ESET","url":"https://www.eset.com/us/home/antivirus/","accessed":"2026-10-08"},{"n":2,"title":"All products | ESET","publisher":"ESET","url":"https://www.eset.com/us/home-store/","accessed":"2026-10-08"},{"n":3,"title":"Return Policy | ESET","publisher":"ESET","url":"https://www.eset.com/us/policy-hub/return-policy/","accessed":"2026-10-08"},{"n":4,"title":"ESET applications scheduled for End of Life","publisher":"ESET","url":"https://support-eol.eset.com/en/policy_home/products_scheduled_eol_home.html","accessed":"2026-10-08"},{"n":5,"title":"Security Policy | ESET Legal Hub","publisher":"ESET","url":"https://legal.eset.com/security/","accessed":"2026-10-08"},{"title":"Test antivirus software for Windows 11 - August 2026","publisher":"AV-TEST","url":"https://www.av-test.org/en/antivirus/home-windows/","accessed":"2026-10-08","n":6},{"title":"Real-World Protection Test February-May 2026","publisher":"AV-Comparatives","url":"https://www.av-comparatives.org/tests/real-world-protection-test-february-may-2026/","accessed":"2026-10-08","n":7}]},{"id":"f-secure","name":"F-Secure","vendor":"F-Secure Corporation","category":"antivirus-software","website":"https://www.f-secure.com/","rank":7,"of":10,"points":64,"by_criterion":[{"key":"labs","name":"Independent lab results","earned":32,"available":45},{"key":"features","name":"Protection features","earned":16,"available":25},{"key":"price","name":"Price","earned":6,"available":20},{"key":"trust","name":"Refunds and security","earned":10,"available":10}],"plans":[{"name":"Internet Security","price":"$49.99/year","usd_month":4.17,"billing":"yearly","for":"1 device","notes":null,"src":[1]},{"name":"Internet Security","price":"$64.99/year","usd_month":5.42,"billing":"yearly","for":"3 devices","notes":null,"src":[1]},{"name":"Internet Security","price":"$69.99/year","usd_month":5.83,"billing":"yearly","for":"5 devices","notes":null,"src":[1]},{"name":"Total","price":"$69.99/year","usd_month":5.83,"billing":"yearly","for":"1 device","notes":"Adds VPN, password vault and identity monitoring","src":[2]},{"name":"Total","price":"$79.99/year","usd_month":6.67,"billing":"yearly","for":"3 devices","notes":"Adds VPN, password vault and identity monitoring","src":[2]},{"name":"Total","price":"$84.99/year","usd_month":7.08,"billing":"yearly","for":"5 devices","notes":"Adds VPN, password vault and identity monitoring","src":[2]}],"price_note":"F-Secure says renewal prices are the same as new-customer prices [2]. Two-year plans are also sold, from $89.99 for Internet Security on one device [1].","lines":[{"key":"avtest","value":18,"points":15,"note":"AV-TEST, July and August 2026: 18 of 18 (F-Secure Total 26.6). [6]","sources":[6]},{"key":"avc_award","value":"ADVANCED","points":10,"note":"AV-Comparatives, February to May 2026: ADVANCED (F-Secure). AV-Comparatives lowered the award because of false alarms. [7]","sources":[7]},{"key":"avc_rate","value":98.8,"points":7,"note":"AV-Comparatives, February to May 2026: 98.8% (F-Secure). [7]","sources":[7]},{"key":"platforms","value":["Windows","macOS","Android","iOS"],"points":8,"note":"Runs on Windows 10 and 11, macOS 13 or later, Android 12 or later and iOS 18 or later [1][4].","sources":[1,4]},{"key":"firewall","value":null,"points":0,"note":"Not listed on the product pages or in the Windows user guide [1][4].","sources":[1,4]},{"key":"ransomware","value":true,"points":5,"note":"Internet Security lists ransomware protection as its own security feature [1].","sources":[1]},{"key":"rescue","value":null,"points":0,"note":"","sources":[]},{"key":"phishing","value":true,"points":3,"note":"Browsing Protection blocks harmful websites through extensions for Chrome, Edge and Firefox [4].","sources":[4]},{"key":"free_plan","value":false,"points":0,"note":"No free edition is sold; the free Online Scanner only scans and cleans a PC [3].","sources":[3]},{"key":"price","value":49.99,"points":2,"note":"Internet Security, 1 device, $49.99 for one year [1].","sources":[1]},{"key":"renewal","value":49.99,"points":4,"note":"Renews at $49.99 a year; renewal prices match new-customer prices [1][2].","sources":[1,2]},{"key":"refund","value":true,"points":5,"note":"30-day money-back guarantee on purchases [1].","sources":[1]},{"key":"cert","value":true,"points":5,"note":"ISO/IEC 27001 certificate FI241106-169, issued by KPMG IT Certification, covers company operations [5].","sources":[5]}],"sources":[{"n":1,"title":"F‑Secure Internet Security — Award-winning antivirus","publisher":"F-Secure","url":"https://www.f-secure.com/us-en/home/products/internet-security","accessed":"2026-10-08"},{"n":2,"title":"F‑Secure Total — Complete online protection","publisher":"F-Secure","url":"https://www.f-secure.com/us-en/total","accessed":"2026-10-08"},{"n":3,"title":"Protect your digital moments","publisher":"F-Secure","url":"https://www.f-secure.com/us-en/home/products","accessed":"2026-10-08"},{"n":4,"title":"Total for Windows: user guide","publisher":"F-Secure","url":"https://help.f-secure.com/product.html#home/total-windows/latest/en/concept_1D8DE1CB34114F28B71850FD9BB76CAB-latest-en","accessed":"2026-10-08"},{"n":5,"title":"Trust","publisher":"F-Secure","url":"https://company.f-secure.com/en/about-us/trust","accessed":"2026-10-08"},{"title":"Test antivirus software for Windows 11 - August 2026","publisher":"AV-TEST","url":"https://www.av-test.org/en/antivirus/home-windows/","accessed":"2026-10-08","n":6},{"title":"Real-World Protection Test February-May 2026","publisher":"AV-Comparatives","url":"https://www.av-comparatives.org/tests/real-world-protection-test-february-may-2026/","accessed":"2026-10-08","n":7}]},{"id":"malwarebytes","name":"Malwarebytes","vendor":"Malwarebytes Inc.","category":"antivirus-software","website":"https://www.malwarebytes.com/","rank":8,"of":10,"points":61,"by_criterion":[{"key":"labs","name":"Independent lab results","earned":27,"available":45},{"key":"features","name":"Protection features","earned":21,"available":25},{"key":"price","name":"Price","earned":8,"available":20},{"key":"trust","name":"Refunds and security","earned":5,"available":10}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Windows, Mac, Android, iOS","notes":"Scans and cleans; no real-time protection","src":[3,4]},{"name":"Standard","price":"$35.99 first year","usd_month":3,"billing":"yearly","for":"3 devices","notes":"List price $59.99 a year","src":[1]},{"name":"Plus","price":"$47.99 first year","usd_month":4,"billing":"yearly","for":"3 devices","notes":"Adds Privacy VPN. List price $79.99 a year","src":[1]},{"name":"Ultimate","price":"$139.99 first year","usd_month":11.67,"billing":"yearly","for":"1 adult, 3 devices","notes":"Adds identity protection with $2 million insurance. List price $279.99 a year","src":[1]},{"name":"Standard Family","price":"$71.99 first year","usd_month":6,"billing":"yearly","for":"10 devices","notes":"List price $119.99 a year","src":[1]},{"name":"Plus Family","price":"$89.99 first year","usd_month":7.5,"billing":"yearly","for":"10 devices","notes":"Adds Privacy VPN. List price $149.99 a year","src":[1]},{"name":"Ultimate Family","price":"$199.99 first year","usd_month":16.67,"billing":"yearly","for":"2 adults, 10 kids, 10 devices","notes":"List price $399.99 a year","src":[1]}],"price_note":"First-year prices are a sale that applies to the first year only; each plan lists a higher yearly price [1]. Malwarebytes also sells Standard for a single device [1].","lines":[{"key":"avtest","value":18,"points":15,"note":"AV-TEST, July and August 2026: 18 of 18 (Malwarebytes Premium 5.5 & 5.6). [6]","sources":[6]},{"key":"avc_award","value":"STANDARD","points":5,"note":"AV-Comparatives, February to May 2026: STANDARD (Malwarebytes). AV-Comparatives lowered the award because of false alarms. [7]","sources":[7]},{"key":"avc_rate","value":98.8,"points":7,"note":"AV-Comparatives, February to May 2026: 98.8% (Malwarebytes). [7]","sources":[7]},{"key":"platforms","value":["Windows","macOS","Android","iOS"],"points":8,"note":"Premium Security protects Windows, Mac, Android and iOS [2].","sources":[2]},{"key":"firewall","value":true,"points":5,"note":"The Windows app includes Firewall Control, which filters network traffic [2].","sources":[2]},{"key":"ransomware","value":true,"points":5,"note":"Ransomware protection on Windows, Mac and Android stops malware from locking you out [2].","sources":[2]},{"key":"rescue","value":null,"points":0,"note":"","sources":[]},{"key":"phishing","value":true,"points":3,"note":"Web Protection blocks phishing sites and malicious URLs before they load, on Windows [2].","sources":[2]},{"key":"free_plan","value":false,"points":0,"note":"The free version cleans up after an attack; real-time protection comes with Premium [3][4].","sources":[3,4]},{"key":"price","value":35.99,"points":4,"note":"Standard, 3 devices: $35.99 for the first year in a sale [1].","sources":[1]},{"key":"renewal","value":59.99,"points":4,"note":"The sale is for the first year only; Standard lists at $59.99 a year [1].","sources":[1]},{"key":"refund","value":true,"points":5,"note":"60-day refund on new subscriptions bought directly from Malwarebytes, not on renewals [5].","sources":[5]},{"key":"cert","value":null,"points":0,"note":"","sources":[]}],"sources":[{"n":1,"title":"Pricing and Plans: 2026 | Malwarebytes","publisher":"Malwarebytes","url":"https://www.malwarebytes.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Malwarebytes Premium: All in One Real-Time Protection","publisher":"Malwarebytes","url":"https://www.malwarebytes.com/premium","accessed":"2026-10-08"},{"n":3,"title":"Malwarebytes Free: Free Antivirus 2026","publisher":"Malwarebytes","url":"https://www.malwarebytes.com/free","accessed":"2026-10-08"},{"n":4,"title":"Free Antivirus Software for Windows, Mac, Android and iOS","publisher":"Malwarebytes","url":"https://www.malwarebytes.com/solutions/free-antivirus","accessed":"2026-10-08"},{"n":5,"title":"End User License Agreement (EULA)","publisher":"Malwarebytes","url":"https://www.malwarebytes.com/eula","accessed":"2026-10-08"},{"title":"Test antivirus software for Windows 11 - August 2026","publisher":"AV-TEST","url":"https://www.av-test.org/en/antivirus/home-windows/","accessed":"2026-10-08","n":6},{"title":"Real-World Protection Test February-May 2026","publisher":"AV-Comparatives","url":"https://www.av-comparatives.org/tests/real-world-protection-test-february-may-2026/","accessed":"2026-10-08","n":7}]},{"id":"totalav","name":"TotalAV","vendor":"Total Security Limited","category":"antivirus-software","website":"https://www.totalav.com/","rank":9,"of":10,"points":59,"by_criterion":[{"key":"labs","name":"Independent lab results","earned":38,"available":45},{"key":"features","name":"Protection features","earned":16,"available":25},{"key":"price","name":"Price","earned":0,"available":20},{"key":"trust","name":"Refunds and security","earned":5,"available":10}],"plans":[{"name":"Total AV Plus","price":"$99/year","usd_month":8.25,"billing":"yearly","for":"4 devices","notes":"Renewal rate. Includes ransomware protection and Total Adblock","src":[1,2]},{"name":"Internet Security","price":"$129/year","usd_month":10.75,"billing":"yearly","for":"6 devices","notes":"Renewal rate. Adds Total VPN","src":[1,2]},{"name":"Total Security","price":"$149/year","usd_month":12.42,"billing":"yearly","for":"8 devices","notes":"Renewal rate. Adds Total VPN and Total Password","src":[1,2]}],"price_note":"The plans page showed €99, €129 and €149 a year, with no first-year discount [1]. The renewal table lists the same plans at $99, $129 and $149 in US dollars [2]. TotalAV says introductory prices may be offered to first-time customers [1].","lines":[{"key":"avtest","value":17.5,"points":12,"note":"AV-TEST, July and August 2026: 17.5 of 18 (Protected.net TotalAV 6.6 & 6.7). [7]","sources":[7]},{"key":"avc_award","value":"ADVANCED+","points":15,"note":"AV-Comparatives, February to May 2026: ADVANCED+ (TotalAV). [8]","sources":[8]},{"key":"avc_rate","value":99,"points":11,"note":"AV-Comparatives, February to May 2026: 99% (TotalAV). [8]","sources":[8]},{"key":"platforms","value":["Windows","macOS","iOS","Android"],"points":8,"note":"TotalAV runs on Windows and is also available for Mac, iOS and Android [3].","sources":[3]},{"key":"firewall","value":null,"points":0,"note":"","sources":[]},{"key":"ransomware","value":true,"points":5,"note":"Total AV Plus lists ransomware protection as its own feature [1].","sources":[1]},{"key":"rescue","value":null,"points":0,"note":"","sources":[]},{"key":"phishing","value":true,"points":3,"note":"WebShield blocks fake, scam, phishing and spoofed websites [3][4].","sources":[3,4]},{"key":"free_plan","value":null,"points":0,"note":"TotalAV offers a free download but does not say whether it protects in real time [6].","sources":[6]},{"key":"price","value":110.74,"points":0,"note":"Total AV Plus, 4 devices: €99 a year on the plans page, with no first-year discount [1]. Converted at €1 = $1.1186 [9].","sources":[1]},{"key":"renewal","value":99,"points":0,"note":"The renewal table lists Total AV Plus at $99 a year [2].","sources":[2]},{"key":"refund","value":true,"points":5,"note":"30-day money-back guarantee on annual and biannual plans [1][5].","sources":[1,5]},{"key":"cert","value":null,"points":0,"note":"","sources":[]}],"sources":[{"n":1,"title":"Award-Winning Total AV Plus 2026","publisher":"TotalAV","url":"https://www.totalav.com/product/antivirus-pro","accessed":"2026-10-08"},{"n":2,"title":"Subscription Pricing Matrix","publisher":"TotalAV","url":"https://www.totalav.com/subscription-pricing-matrix","accessed":"2026-10-08"},{"n":3,"title":"Protection For Your PC","publisher":"TotalAV","url":"https://www.totalav.com/app/windows","accessed":"2026-10-08"},{"n":4,"title":"Defence Against Phishing Scams","publisher":"TotalAV","url":"https://www.totalav.com/security/webshield","accessed":"2026-10-08"},{"n":5,"title":"Terms of Service - TotalAV","publisher":"Total Security Limited","url":"https://legal.totalav.com/terms","accessed":"2026-10-08"},{"n":6,"title":"Free Antivirus 2026 – Download Free Antivirus Software & Internet Security","publisher":"TotalAV","url":"https://www.totalav.com/free-antivirus-software","accessed":"2026-10-08"},{"title":"Test antivirus software for Windows 11 - August 2026","publisher":"AV-TEST","url":"https://www.av-test.org/en/antivirus/home-windows/","accessed":"2026-10-08","n":7},{"title":"Real-World Protection Test February-May 2026","publisher":"AV-Comparatives","url":"https://www.av-comparatives.org/tests/real-world-protection-test-february-may-2026/","accessed":"2026-10-08","n":8},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":9}]},{"id":"avira","name":"Avira","vendor":"Gen Digital Inc.","category":"antivirus-software","website":"https://www.avira.com/","rank":10,"of":10,"points":57,"by_criterion":[{"key":"labs","name":"Independent lab results","earned":15,"available":45},{"key":"features","name":"Protection features","earned":21,"available":25},{"key":"price","name":"Price","earned":16,"available":20},{"key":"trust","name":"Refunds and security","earned":5,"available":10}],"plans":[{"name":"Free Antivirus","price":"Free","usd_month":0,"billing":"free","for":"1 Windows PC","notes":"Real-time protection","src":[2]},{"name":"Antivirus Pro","price":"$26.99 first year","usd_month":2.25,"billing":"yearly","for":"1 device","notes":"Then $64.99 a year","src":[1]},{"name":"Internet Security","price":"$34.99 first year","usd_month":2.92,"billing":"yearly","for":"1 device","notes":"Adds password manager and software updater. Then $70.99 a year","src":[3]},{"name":"Prime","price":"$59.99 first year","usd_month":5,"billing":"yearly","for":"5 devices","notes":"Adds unlimited VPN. Then $109.99 a year","src":[4]}],"price_note":"First-year prices are special offers; each plan renews at its standard yearly price [1][3][4]. Avira says renewal prices may be higher than the initial price [5].","lines":[{"key":"avtest","value":18,"points":15,"note":"AV-TEST, July and August 2026: 18 of 18 (Avira Internet Security for Windows 1.1). 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The Yearly plan can be cancelled any time; the page does not show a different renewal price [1].","lines":[{"key":"image","value":true,"points":8,"note":"System backup selects the partitions Windows needs to start [4].","sources":[4]},{"key":"files","value":true,"points":4,"note":"File backup covers chosen files and folders [4].","sources":[4]},{"key":"incremental","value":true,"points":6,"note":"Incremental and differential backups are open to free users [2].","sources":[2]},{"key":"schedule","value":true,"points":4,"note":"Daily, weekly and monthly schedules, also in the free edition [2][4].","sources":[2,4]},{"key":"rescue","value":true,"points":8,"note":"Creates a WinPE emergency USB or CD/DVD for when Windows fails to boot [3][4].","sources":[3,4]},{"key":"destinations","value":["Local or USB drive","Network share or NAS","Vendor's own cloud","Other cloud storage"],"points":20,"note":"Local and USB drives and NAS [3]; EaseUS Cloud and public clouds such as OneDrive and Amazon S3 [4].","sources":[3,4]},{"key":"encryption","value":true,"points":7,"note":"Backup encryption uses AES256 with your password [4].","sources":[4]},{"key":"ransomware","value":true,"points":6,"note":"Security Zone keeps backups on a hidden partition ransomware cannot access [3].","sources":[3]},{"key":"dissimilar","value":true,"points":6,"note":"System Transfer and Universal Restore restore Windows to a dissimilar computer, in Home [3][4].","sources":[3,4]},{"key":"versions","value":true,"points":6,"note":"Image reserve strategy deletes old backups automatically by period, number, week, month or year [4].","sources":[4]},{"key":"free_plan","value":true,"points":10,"note":"The Free edition is for home users, one computer, personal use [4].","sources":[4]},{"key":"price","value":39.95,"points":8,"note":"Home Yearly, one computer, $39.95 [1].","sources":[1]},{"key":"perpetual","value":true,"points":7,"note":"Home Perpetual costs $59.95 once; Lifetime Upgrades costs $79.95 [1].","sources":[1]}],"sources":[{"n":1,"title":"Purchase EaseUS Todo Backup Home Online.","publisher":"EaseUS","url":"https://www.easeus.com/backup-software/tb-home-buy.html","accessed":"2026-10-08"},{"n":2,"title":"EaseUS Todo Backup - Best Free Backup Software for Windows 11/10/8/7","publisher":"EaseUS","url":"https://www.easeus.com/backup-software/tb-free.html","accessed":"2026-10-08"},{"n":3,"title":"EaseUS Todo Backup - Home Backup Solutions for Data/Files/OS/Devices.","publisher":"EaseUS","url":"https://www.easeus.com/backup-software/tb-home.html","accessed":"2026-10-08"},{"n":4,"title":"EaseUS Todo Backup (user guide)","publisher":"EaseUS","url":"https://www.easeus.com/support/todo-backup/","accessed":"2026-10-08"}]},{"id":"duplicati","name":"Duplicati","vendor":"Duplicati Inc","category":"backup-software","website":"https://duplicati.com/","rank":2,"of":9,"points":86,"by_criterion":[{"key":"backup","name":"What it backs up","earned":22,"available":30},{"key":"destinations","name":"Where backups go","earned":20,"available":20},{"key":"recovery","name":"Safety and recovery","earned":19,"available":25},{"key":"price","name":"Price","earned":25,"available":25}],"plans":[{"name":"Open-source client","price":"Free","usd_month":0,"billing":"free","for":"Any number of computers","notes":"MIT licence; Windows, macOS and Linux","src":[3]},{"name":"Console Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 2 machines","notes":"Insights dashboard and the last 200 backups","src":[1]},{"name":"Console Pro","price":"$2 per machine/month, billed yearly","usd_month":2,"billing":"yearly","for":"Up to 100 machines","notes":"Alerts, remote management, 100 GB storage per machine","src":[1]}],"price_note":"The Pro console lists $2.50 crossed out and $2 per machine a month on annual billing [1]. Extra Duplicati storage costs $0.60 per 100 GB a month, billed yearly [1].","lines":[{"key":"image","value":true,"points":8,"note":"Backs up whole disks with the partition table and boot data; a disk restored to a blank drive starts up [4].","sources":[4]},{"key":"files","value":true,"points":4,"note":"You pick the files and folders to back up in the source picker [8].","sources":[8]},{"key":"incremental","value":true,"points":6,"note":"After the first run, Duplicati sends only changed blocks [2][3].","sources":[2,3]},{"key":"schedule","value":true,"points":4,"note":"A built-in scheduler runs backups automatically [3][8].","sources":[3,8]},{"key":"rescue","value":null,"points":0,"note":"The docs say a full restore usually starts from separate recovery media [4].","sources":[4]},{"key":"destinations","value":["Local or USB drive","Network share or NAS","Vendor's own cloud","Other cloud storage"],"points":20,"note":"Local folders, SFTP or SMB storage, Duplicati Storage with the console, and S3, B2, OneDrive, Google Drive and more [2][7].","sources":[2,7]},{"key":"encryption","value":true,"points":7,"note":"AES-256 encryption before upload, with a passphrase you set [3][8].","sources":[3,8]},{"key":"ransomware","value":true,"points":6,"note":"Remote file locking keeps backup files from being deleted or changed for a set period on S3, B2, Azure and Google Cloud [5].","sources":[5]},{"key":"dissimilar","value":null,"points":0,"note":"","sources":[]},{"key":"versions","value":true,"points":6,"note":"Keep a number of versions, delete versions older than a period, or set a custom retention policy [6].","sources":[6]},{"key":"free_plan","value":true,"points":10,"note":"The open-source client is free [3].","sources":[3]},{"key":"price","value":24,"points":8,"note":"Pro console, $2 per machine a month billed yearly; the backup client itself is free [1].","sources":[1]},{"key":"perpetual","value":true,"points":7,"note":"The backup client is free and open source, so no subscription is needed [3].","sources":[3]}],"sources":[{"n":1,"title":"Pricing","publisher":"Duplicati","url":"https://duplicati.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Duplicati","publisher":"Duplicati","url":"https://duplicati.com/","accessed":"2026-10-08"},{"n":3,"title":"duplicati/duplicati README","publisher":"Duplicati on GitHub","url":"https://github.com/duplicati/duplicati","accessed":"2026-10-08"},{"n":4,"title":"Full-disk backup and restore","publisher":"Duplicati documentation","url":"https://docs.duplicati.com/automation-and-integration/full-disk-backup-and-restore","accessed":"2026-10-08"},{"n":5,"title":"Using remote file locking","publisher":"Duplicati documentation","url":"https://docs.duplicati.com/security-and-secrets/using-remote-file-locking","accessed":"2026-10-08"},{"n":6,"title":"Retention settings","publisher":"Duplicati documentation","url":"https://docs.duplicati.com/configuration-and-management/retention-settings","accessed":"2026-10-08"},{"n":7,"title":"Destination overview","publisher":"Duplicati documentation","url":"https://docs.duplicati.com/backup-destinations/destination-overview","accessed":"2026-10-08"},{"n":8,"title":"Set up a backup in the UI","publisher":"Duplicati documentation","url":"https://docs.duplicati.com/getting-started/set-up-a-backup-in-the-ui","accessed":"2026-10-08"}]},{"id":"paragon-backup-recovery","name":"Paragon Backup & Recovery Community Edition","vendor":"Paragon Technologie GmbH","category":"backup-software","website":"https://www.paragon-software.com/free/br-free/","rank":3,"of":9,"points":84,"by_criterion":[{"key":"backup","name":"What it backs up","earned":30,"available":30},{"key":"destinations","name":"Where backups go","earned":10,"available":20},{"key":"recovery","name":"Safety and recovery","earned":19,"available":25},{"key":"price","name":"Price","earned":25,"available":25}],"plans":[{"name":"Backup & Recovery Community Edition","price":"Free","usd_month":0,"billing":"free","for":"Non-commercial use","notes":"Disk, system, file and folder backup; WinPE recovery media","src":[1]},{"name":"Hard Disk Manager Advanced, 1 year","price":"$19.95 first year, then $24.95/year","usd_month":1.66,"billing":"yearly","for":"1 computer","notes":"Renews automatically","src":[2]},{"name":"Hard Disk Manager Advanced, 3PC","price":"$79.95 one-time","usd_month":null,"billing":"one-time","for":"3 computers","notes":"Perpetual licence","src":[2]}],"price_note":"The one-year licence is $19.95 for the first year instead of the regular $24.95, and renews automatically [2]. Perpetual licences get free updates but discounted, not free, upgrades [2].","lines":[{"key":"image","value":true,"points":8,"note":"Backs up disks and the OS partition with its boot partition, and restores the whole system from WinPE [1].","sources":[1]},{"key":"files","value":true,"points":4,"note":"Backs up files, volumes or whole disks [1].","sources":[1]},{"key":"incremental","value":true,"points":6,"note":"Full, incremental and differential backups are supported [2][4].","sources":[2,4]},{"key":"schedule","value":true,"points":4,"note":"Backup schedules start jobs automatically [1].","sources":[1]},{"key":"rescue","value":true,"points":8,"note":"Recovery Media Builder makes a bootable WinPE USB stick or ISO to restore the system [1][2].","sources":[1,2]},{"key":"destinations","value":["Local or USB drive","Network share or NAS"],"points":10,"note":"Local folders, external drives and mapped network shares [4].","sources":[4]},{"key":"encryption","value":true,"points":7,"note":"Password-protected backups can use 256-bit AES [4].","sources":[4]},{"key":"ransomware","value":null,"points":0,"note":"","sources":[]},{"key":"dissimilar","value":true,"points":6,"note":"Paragon documents restoring the OS on new hardware by injecting the needed drivers [3][4].","sources":[3,4]},{"key":"versions","value":true,"points":6,"note":"Backup strategies set retention and delete old backup images automatically [1].","sources":[1]},{"key":"free_plan","value":true,"points":10,"note":"Community Edition is free for non-commercial use [1].","sources":[1]},{"key":"price","value":19.95,"points":8,"note":"Hard Disk Manager Advanced one-year licence, $19.95 for the first year [2].","sources":[2]},{"key":"perpetual","value":true,"points":7,"note":"Hard Disk Manager Advanced is sold as a $79.95 perpetual licence for 3 PCs [2].","sources":[2]}],"sources":[{"n":1,"title":"Paragon Backup & Recovery Community Edition","publisher":"Paragon Software","url":"https://www.paragon-software.com/free/br-free/","accessed":"2026-10-08"},{"n":2,"title":"Hard Disk Manager Advanced","publisher":"Paragon Software","url":"https://www.paragon-software.com/home/hdm-windows/","accessed":"2026-10-08"},{"n":3,"title":"Backup & Recovery","publisher":"Paragon Software","url":"https://www.paragon-software.com/backup-recovery/","accessed":"2026-10-08"},{"n":4,"title":"Paragon Hard Disk Manager Version 17 User Manual","publisher":"Paragon Software","url":"https://download.paragon-software.com/doc/Paragon_Hard_Disk_Manager_17.pdf","accessed":"2026-10-08"},{"n":5,"title":"VU#726882: Paragon Software Hard Disk Manager product line contains five memory vulnerabilities within its BioNTdrv.sys driver","publisher":"CERT Coordination Center","url":"https://kb.cert.org/vuls/id/726882","accessed":"2026-10-08"}]},{"id":"idrive","name":"IDrive","vendor":"IDrive Inc.","category":"backup-software","website":"https://www.idrive.com/","rank":4,"of":9,"points":82,"by_criterion":[{"key":"backup","name":"What it backs up","earned":30,"available":30},{"key":"destinations","name":"Where backups go","earned":15,"available":20},{"key":"recovery","name":"Safety and recovery","earned":19,"available":25},{"key":"price","name":"Price","earned":18,"available":25}],"plans":[{"name":"Basic","price":"Free","usd_month":0,"billing":"free","for":"1 user","notes":"10 GB","src":[1]},{"name":"Mini 100 GB","price":"$0.25/month, billed yearly","usd_month":0.25,"billing":"yearly","for":"1 user","notes":"100 GB","src":[1]},{"name":"Mini 500 GB","price":"$0.83/month, billed yearly","usd_month":0.83,"billing":"yearly","for":"1 user","notes":"500 GB","src":[1]},{"name":"Personal 5 TB, monthly","price":"$11.99/month","usd_month":11.99,"billing":"monthly","for":"1 user, multiple computers","notes":"5 TB","src":[1]},{"name":"Personal 5 TB, yearly","price":"$6.99/month first year, then $9.99/month, billed yearly","usd_month":6.99,"billing":"yearly","for":"1 user, multiple computers","notes":"5 TB; first-year discount","src":[1]}],"price_note":"Personal yearly plans are 30% off the first year, and standard pricing applies from the second year [1]. Two years of Personal 5 TB cost $179.82 instead of $239.76 [1]. IDrive says these plans are for new sign-ups for a limited time [1].","lines":[{"key":"image","value":true,"points":8,"note":"Entire Machine Backup copies the operating system, programs, system and boot files, and restores the whole machine [3].","sources":[3]},{"key":"files","value":true,"points":4,"note":"You add files, folders and drives to a backup set [1].","sources":[1]},{"key":"incremental","value":true,"points":6,"note":"After the first backup, only modified parts of files are sent [3][5].","sources":[3,5]},{"key":"schedule","value":true,"points":4,"note":"Backups can run daily or on chosen days at a set time [5].","sources":[5]},{"key":"rescue","value":true,"points":8,"note":"Restore Media Builder creates a bootable USB drive for a machine restore [4].","sources":[4]},{"key":"destinations","value":["Local or USB drive","Network share or NAS","Vendor's own cloud"],"points":15,"note":"IDrive's cloud, external, USB or mapped drives, and network or NAS locations [3][5].","sources":[3,5]},{"key":"encryption","value":true,"points":7,"note":"256-bit AES with an optional private key that IDrive does not store [2][6].","sources":[2,6]},{"key":"ransomware","value":null,"points":0,"note":"IDrive says snapshots help restore files from before an attack, but does not say backups are locked against changes [7].","sources":[7]},{"key":"dissimilar","value":true,"points":6,"note":"Whole-machine backups can be restored to dissimilar hardware through WinRE, though IDrive warns this may fail [3].","sources":[3]},{"key":"versions","value":true,"points":6,"note":"Keeps 30 previous versions; periodic cleanup can run every 5 to 30 days [2][5].","sources":[2,5]},{"key":"free_plan","value":true,"points":10,"note":"Basic plan, 10 GB free with no credit card [1].","sources":[1]},{"key":"price","value":3,"points":8,"note":"Mini 100 GB, $0.25 a month billed yearly [1].","sources":[1]},{"key":"perpetual","value":false,"points":0,"note":"Plans are monthly, yearly or two-year subscriptions [1].","sources":[1]}],"sources":[{"n":1,"title":"IDrive pricing plans","publisher":"IDrive","url":"https://www.idrive.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"IDrive features multiple device backup and more","publisher":"IDrive","url":"https://www.idrive.com/online-backup-features","accessed":"2026-10-08"},{"n":3,"title":"Entire machine backup - Backup your entire system","publisher":"IDrive","url":"https://www.idrive.com/entire-machine-backup","accessed":"2026-10-08"},{"n":4,"title":"Frequently asked questions on IDrive Entire Machine Backup","publisher":"IDrive","url":"https://www.idrive.com/machine-backup-faq","accessed":"2026-10-08"},{"n":5,"title":"FAQs on online backup via IDrive Windows application","publisher":"IDrive","url":"https://www.idrive.com/online-backup-classic-faq","accessed":"2026-10-08"},{"n":6,"title":"Strong security and privacy with private key","publisher":"IDrive","url":"https://www.idrive.com/online-backup-security","accessed":"2026-10-08"},{"n":7,"title":"IDrive Snapshots - Protect your data against ransomware","publisher":"IDrive","url":"https://www.idrive.com/snapshots","accessed":"2026-10-08"}]},{"id":"aomei-backupper","name":"AOMEI Backupper","vendor":"AOMEI","category":"backup-software","website":"https://www.ubackup.com/","rank":5,"of":9,"points":82,"by_criterion":[{"key":"backup","name":"What it backs up","earned":30,"available":30},{"key":"destinations","name":"Where backups go","earned":15,"available":20},{"key":"recovery","name":"Safety and recovery","earned":12,"available":25},{"key":"price","name":"Price","earned":25,"available":25}],"plans":[{"name":"Standard","price":"Free","usd_month":0,"billing":"free","for":"1 PC","notes":"Freeware; 15 days of AOMEI Cloud free","src":[2]},{"name":"Pro Yearly","price":"$39.95/year","usd_month":3.33,"billing":"yearly","for":"1 PC, personal use","notes":"Renews automatically; cancel any time","src":[1]},{"name":"Pro Lifetime","price":"$69.95 one-time","usd_month":null,"billing":"one-time","for":"1 PC, personal use","notes":"Lifetime upgrades","src":[1]},{"name":"Pro Family Lifetime","price":"$89.95 one-time","usd_month":null,"billing":"one-time","for":"5 PCs","notes":"Lifetime upgrades; shared with family members","src":[1]}],"price_note":"Pro Yearly renews automatically each year; the buy page shows no separate renewal price [1]. Tax may be added at checkout [1].","lines":[{"key":"image","value":true,"points":8,"note":"System Backup images the system drive, including Windows and apps; Standard includes it [2][3].","sources":[2,3]},{"key":"files","value":true,"points":4,"note":"File Backup covers chosen files and folders [4].","sources":[4]},{"key":"incremental","value":true,"points":6,"note":"Incremental backup is in every edition, including Standard [2].","sources":[2]},{"key":"schedule","value":true,"points":4,"note":"Daily, weekly, monthly and one-time schedules; event triggers in paid editions [5].","sources":[5]},{"key":"rescue","value":true,"points":8,"note":"WinPE bootable media on USB or CD/DVD restores a system that cannot boot [9].","sources":[9]},{"key":"destinations","value":["Local or USB drive","Network share or NAS","Vendor's own cloud"],"points":15,"note":"Local drives, NAS, network shares, and AOMEI Cloud for file backups [4]. 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It is iPad only and has no 3D model export [2].","sources":[2]},{"key":"free_commercial","value":null,"points":0,"note":"Not published on the vendor's plan options page [2].","sources":[2]},{"key":"perpetual","value":null,"points":0,"note":"The ZBrush page describes subscriptions only; it does not say whether a one-off licence is sold [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's ZBrush page [1].","sources":[1]},{"key":"education","value":null,"points":0,"note":"Student plan has a pricing page; the educational licensing page does not say it is free [11].","sources":[11]},{"key":"nurbs","value":null,"points":0,"note":"Not published on the vendor's ZBrush features pages [5][9].","sources":[5,9]},{"key":"sculpt","value":true,"points":5,"note":"Brush-based sculpting of meshes with tens of millions of polygons [5][1].","sources":[5,1]},{"key":"procedural","value":null,"points":0,"note":"Not published on the vendor's ZBrush features pages; procedural surface detail from noise patterns is not a node graph [9].","sources":[9]},{"key":"animation","value":null,"points":0,"note":"Timeline and Movie features are named; no rigging tools are named on the vendor's features pages [9].","sources":[9]},{"key":"simulation","value":true,"points":4,"note":"Cloth brushes use a Dynamics system to drape a cloth mesh over other visible meshes [5].","sources":[5]},{"key":"uv_tools","value":true,"points":4,"note":"UV Master generates seams, unwraps and packs UVs in one click [6].","sources":[6]},{"key":"renderer","value":true,"points":5,"note":"Every subscription includes Redshift [1]; Maxon says Redshift uses ray-tracing hardware where present, and ZBrush's version runs on CPU [8][12].","sources":[1,8,12]},{"key":"scripting","value":null,"points":0,"note":"ZScript is listed as a desktop feature [2]; no scripting API is documented on the pages.","sources":[2]},{"key":"formats","value":["FBX","OBJ","STL","USD"],"points":4,"note":"Export list: OBJ, USD, and FBX and STL through the FBX Export Import and 3D Print Hub plug-ins. glTF and STEP are not listed [7].","sources":[7]},{"key":"price","value":null,"points":0,"note":"Not published on the vendor's pages [10]. The only prices are for the iPad-only app [3].","sources":[10,3]},{"key":"trial","value":true,"points":3,"note":"14-day free trial that includes ZBrush and the full Maxon One suite [1][4].","sources":[1,4]}],"sources":[{"n":1,"title":"ZBrush","publisher":"Maxon","url":"https://www.maxon.net/en/zbrush","accessed":"2026-10-08"},{"n":2,"title":"ZBrush plan options","publisher":"Maxon","url":"https://www.maxon.net/en/zbrush-plan-options","accessed":"2026-10-08"},{"n":3,"title":"ZBrush for iPad","publisher":"Apple App Store","url":"https://apps.apple.com/us/app/zbrush/id6612028716","accessed":"2026-10-08"},{"n":4,"title":"Try Maxon software","publisher":"Maxon","url":"https://www.maxon.net/en/try","accessed":"2026-10-08"},{"n":5,"title":"ZBrush brush system","publisher":"Maxon","url":"https://www.maxon.net/en/zbrush/features/brush-system","accessed":"2026-10-08"},{"n":6,"title":"UV Master","publisher":"Maxon","url":"https://www.maxon.net/en/zbrush/features/uv-master","accessed":"2026-10-08"},{"n":7,"title":"ZBrush supported formats","publisher":"Maxon","url":"https://www.maxon.net/en/zbrush/features/supported-formats","accessed":"2026-10-08"},{"n":8,"title":"Redshift in ZBrush","publisher":"Maxon","url":"https://www.maxon.net/en/zbrush/features/redshift-in-zbrush","accessed":"2026-10-08"},{"n":9,"title":"ZBrush flexible workflows","publisher":"Maxon","url":"https://www.maxon.net/en/zbrush/features/flexible-workflows","accessed":"2026-10-08"},{"n":10,"title":"Plans and pricing","publisher":"Maxon","url":"https://www.maxon.net/en/buy","accessed":"2026-10-08"},{"n":11,"title":"Educational licenses","publisher":"Maxon","url":"https://www.maxon.net/en/educational-licenses","accessed":"2026-10-08"},{"n":12,"title":"3D rendering software","publisher":"Maxon","url":"https://www.maxon.net/en/solutions/3d-rendering","accessed":"2026-10-09"}]},{"id":"shapr3d","name":"Shapr3D","vendor":"Shapr3D","category":"3d-modeling-software","website":"https://www.shapr3d.com/","rank":7,"of":9,"points":38,"by_criterion":[{"key":"platforms","name":"Systems","earned":4,"available":8},{"key":"licence","name":"Licence","earned":14,"available":33},{"key":"modelling","name":"Modelling tools","earned":5,"available":38},{"key":"output","name":"Formats","earned":5,"available":6},{"key":"price","name":"Price","earned":10,"available":15}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person, non-commercial","notes":"2 projects; 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terms say paid elements stop when a subscription ends [1][3].","sources":[1,3]},{"key":"open_source","value":false,"points":0,"note":"Terms grant a limited, revocable licence and bar copying, modifying and reverse engineering [3].","sources":[3]},{"key":"education","value":true,"points":4,"note":"Free for students and educators at accredited institutions; valid for one year and renewable [1].","sources":[1]},{"key":"nurbs","value":true,"points":5,"note":"Pricing page lists 3D solid modeling; built on the Siemens Parasolid kernel [1][4].","sources":[1,4]},{"key":"sculpt","value":null,"points":0,"note":"Not published on the vendor's 3D modeling page [6].","sources":[6]},{"key":"procedural","value":null,"points":0,"note":"Not published on the vendor's 3D modeling page [6].","sources":[6]},{"key":"animation","value":null,"points":0,"note":"Not published on the vendor's 3D modeling page [6].","sources":[6]},{"key":"simulation","value":null,"points":0,"note":"Not published on the vendor's 3D modeling page [6].","sources":[6]},{"key":"uv_tools","value":null,"points":0,"note":"Not published on the vendor's 3D modeling page [6].","sources":[6]},{"key":"renderer","value":null,"points":0,"note":"Visualization page describes real-time physically based rendering; it names no ray- or path-traced renderer [7].","sources":[7]},{"key":"scripting","value":null,"points":0,"note":"Not published on the vendor's 3D modeling page [6].","sources":[6]},{"key":"formats","value":["OBJ","glTF","STL","USD","STEP"],"points":5,"note":"Paid plans export OBJ, STL, STEP, GLB and USDZ; we count GLB as glTF and USDZ as USD [5][1].","sources":[5,1]},{"key":"price","value":16.78,"points":7,"note":"Solo, EUR 179.99 a year including tax (EUR 15 a month), from the pricing data the page loads [2]. 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Updates after the first 12 months need a renewal or a new licence [2][3].","lines":[{"key":"platforms","value":["macOS","Linux"],"points":4,"note":"Windows 10+, macOS 12+ and Ubuntu 22+ are listed; no web or iPad version is listed [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"The plans are a 30-day trial, Indie and Studio; the FAQ lists no permanent free version [2][3].","sources":[2,3]},{"key":"free_commercial","value":false,"points":0,"note":"No free version exists, and the trial is non-commercial only [3].","sources":[3]},{"key":"perpetual","value":true,"points":8,"note":"Licences are perpetual; you can keep using a version without restrictions after 12 months of updates [3].","sources":[3]},{"key":"open_source","value":false,"points":0,"note":"The EULA licenses only the compiled application and bars access to its source code [7]; the repository's LGPL-3.0 notice does not show the application's code is public [8].","sources":[7,8]},{"key":"education","value":true,"points":4,"note":"Free academic licence for the Indie edition, non-commercial use [1][3].","sources":[1,3]},{"key":"nurbs","value":true,"points":5,"note":"Built on Parasolid and xNURBS; the manual has a NURBS overview and solid modeling tools [4][11].","sources":[4,11]},{"key":"sculpt","value":null,"points":0,"note":"No mesh brush sculpting is published; the feature page mentions only 'sculpting tools for Class-A surfaces' [4][11].","sources":[4,11]},{"key":"procedural","value":null,"points":0,"note":"Not published on the vendor's feature page or manual index [4][11].","sources":[4,11]},{"key":"animation","value":null,"points":0,"note":"Not published on the vendor's feature page or manual index [4][11].","sources":[4,11]},{"key":"simulation","value":null,"points":0,"note":"Not published on the vendor's feature page or manual index [4][11].","sources":[4,11]},{"key":"uv_tools","value":null,"points":0,"note":"Not published in the manual. 'Unwrap Face' is a solid command that never mentions UVs or textures [10].","sources":[10,11]},{"key":"renderer","value":null,"points":0,"note":"Render Mode only changes viewport shading, and the page names no ray tracer [9].","sources":[9]},{"key":"scripting","value":null,"points":0,"note":"Not published on the vendor's feature page or manual index; only Blender and Cinema 4D bridges are listed [4][11].","sources":[4,11]},{"key":"formats","value":["STEP","OBJ","STL"],"points":3,"note":"Export table lists STEP, Parasolid, OBJ, STL, SVG and 3MF on Indie and Studio; FBX is import only [6].","sources":[6]},{"key":"price","value":4.86,"points":9,"note":"Indie, $175 one-off, divided by 36 months; commercial use allowed [2][5].","sources":[2,5]},{"key":"trial","value":false,"points":0,"note":"A 30-day trial exists, but the vendor says it has feature limits such as reduced export and watermarks [3].","sources":[3]}],"sources":[{"n":1,"title":"Plasticity","publisher":"Plasticity","url":"https://www.plasticity.xyz/","accessed":"2026-10-09"},{"n":2,"title":"Plasticity plans and pricing","publisher":"Plasticity","url":"https://www.plasticity.xyz/buy","accessed":"2026-10-09"},{"n":3,"title":"Plasticity FAQ","publisher":"Plasticity","url":"https://www.plasticity.xyz/faq","accessed":"2026-10-09"},{"n":4,"title":"Plasticity product tour","publisher":"Plasticity","url":"https://www.plasticity.xyz/product","accessed":"2026-10-09"},{"n":5,"title":"License types and features","publisher":"Plasticity manual","url":"https://doc.plasticity.xyz/getting-started/license-types-and-features","accessed":"2026-10-09"},{"n":6,"title":"Import and export","publisher":"Plasticity manual","url":"https://doc.plasticity.xyz/plasticity-essentials/import-export","accessed":"2026-10-09"},{"n":7,"title":"Plasticity end-user licence agreement","publisher":"Plasticity","url":"https://www.plasticity.xyz/eula","accessed":"2026-10-09"},{"n":8,"title":"nkallen/plasticity LICENSE","publisher":"GitHub","url":"https://github.com/nkallen/plasticity/blob/master/LICENSE","accessed":"2026-10-09"},{"n":9,"title":"Render Mode","publisher":"Plasticity manual","url":"https://doc.plasticity.xyz/plasticity-essentials/render-mode","accessed":"2026-10-09"},{"n":10,"title":"Unwrap Face","publisher":"Plasticity manual","url":"https://doc.plasticity.xyz/solid/unwrap-face","accessed":"2026-10-09"},{"n":11,"title":"Plasticity manual","publisher":"Plasticity manual","url":"https://doc.plasticity.xyz/","accessed":"2026-10-09"}]},{"id":"sketchup","name":"SketchUp","vendor":"Trimble","category":"3d-modeling-software","website":"https://sketchup.trimble.com/","rank":9,"of":9,"points":24,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":8},{"key":"licence","name":"Licence","earned":0,"available":33},{"key":"modelling","name":"Modelling tools","earned":5,"available":38},{"key":"output","name":"Formats","earned":4,"available":6},{"key":"price","name":"Price","earned":9,"available":15}],"plans":[{"name":"Go","price":"$129/year","usd_month":10.75,"billing":"yearly","for":"1 person","notes":"Web and iPad only; $19.99 a month if billed monthly","src":[1,2]},{"name":"Pro","price":"$33.25/month, billed yearly","usd_month":33.25,"billing":"yearly","for":"1 person","notes":"Adds the desktop app","src":[1]},{"name":"Studio","price":"$71.58/month, billed yearly","usd_month":71.58,"billing":"yearly","for":"1 person","notes":"Windows only; includes V-Ray","src":[1]},{"name":"Students","price":"$55/year","usd_month":4.58,"billing":"yearly","for":"1 student","notes":"Discounted, not free","src":[1]}],"price_note":"Prices are per user, shown as annual billing and before tax. Go also sells month to month at $19.99 [2].","lines":[{"key":"platforms","value":["macOS","Web","iPad"],"points":6,"note":"Desktop lists Windows 11 and macOS; modelers for web and iPad are part of the plans [4][15].","sources":[4,15]},{"key":"free_plan","value":false,"points":0,"note":"The pricing page lists no free version. Only K-12 schools get a free school product through Google or Microsoft accounts [1].","sources":[1]},{"key":"free_commercial","value":false,"points":0,"note":"No free version is listed for adults, so none allows paid work [1].","sources":[1]},{"key":"perpetual","value":false,"points":0,"note":"The FAQ says SketchUp offers annual subscriptions and monthly plans for all offerings [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pricing or help pages [1][4].","sources":[1,4]},{"key":"education","value":false,"points":0,"note":"Students pay $55 a year. Free access is limited to K-12 schools with a Google or Microsoft education account [1].","sources":[1]},{"key":"nurbs","value":null,"points":0,"note":"Solid Tools combine closed solids; the help page names no NURBS, parametric or B-rep modeling [11].","sources":[11]},{"key":"sculpt","value":null,"points":0,"note":"Not published on the help page read; only terrain tools such as Smoove and Add Detail are described [13].","sources":[13]},{"key":"procedural","value":null,"points":0,"note":"Not published on the vendor's pages read [1][5].","sources":[1,5]},{"key":"animation","value":null,"points":0,"note":"Help describes scene transitions and timing, exportable as video; it names no bones or keyframe timeline [12].","sources":[12]},{"key":"simulation","value":null,"points":0,"note":"Not published on the vendor's pages read [1][12].","sources":[1,12]},{"key":"uv_tools","value":null,"points":0,"note":"Not published; the texture help page covers pin-based placement, not UV unwrapping [14].","sources":[14]},{"key":"renderer","value":false,"points":0,"note":"V-Ray is included only in Studio, not in Go, the plan priced here [1].","sources":[1]},{"key":"scripting","value":true,"points":5,"note":"The developer site documents a SketchUp Ruby API for creating extensions [5].","sources":[5]},{"key":"formats","value":["FBX","OBJ","glTF","STL"],"points":4,"note":"Help pages cover export of FBX and OBJ (Pro), GLB and STL; only USDZ for USD, and STEP is not named [6][7][8][9][10].","sources":[6,7,8,9,10]},{"key":"price","value":10.75,"points":9,"note":"Go, $129 a year billed annually; the page calls it a toolkit for independent designers and firms [2].","sources":[2]},{"key":"trial","value":false,"points":0,"note":"The trial page offers a free 7-day Pro trial, under the 14 days the rule needs [3].","sources":[3]}],"sources":[{"n":1,"title":"SketchUp plans and pricing","publisher":"Trimble","url":"https://sketchup.trimble.com/en/plans-and-pricing","accessed":"2026-10-08"},{"n":2,"title":"Buy SketchUp Go","publisher":"Trimble","url":"https://sketchup.trimble.com/en/products/sketchup-go/buy","accessed":"2026-10-08"},{"n":3,"title":"Try SketchUp","publisher":"Trimble","url":"https://sketchup.trimble.com/en/try-sketchup","accessed":"2026-10-08"},{"n":4,"title":"SketchUp system requirements","publisher":"SketchUp Help","url":"https://help.sketchup.com/en/sketchup/system-requirements","accessed":"2026-10-08"},{"n":5,"title":"SketchUp Developer Center","publisher":"Trimble","url":"https://developer.sketchup.com/","accessed":"2026-10-08"},{"n":6,"title":"Exporting FBX files","publisher":"SketchUp Help","url":"https://help.sketchup.com/en/sketchup/exporting-fbx-files","accessed":"2026-10-08"},{"n":7,"title":"Exporting OBJ files","publisher":"SketchUp Help","url":"https://help.sketchup.com/en/sketchup/exporting-obj-files","accessed":"2026-10-08"},{"n":8,"title":"Working with glTF files","publisher":"SketchUp Help","url":"https://help.sketchup.com/en/sketchup/working-gltf-files","accessed":"2026-10-08"},{"n":9,"title":"Importing and exporting STL files for 3D printing","publisher":"SketchUp Help","url":"https://help.sketchup.com/en/sketchup/importing-and-exporting-stl-files-3d-printing","accessed":"2026-10-08"},{"n":10,"title":"Working with USDZ files","publisher":"SketchUp Help","url":"https://help.sketchup.com/en/sketchup/working-usdz-files","accessed":"2026-10-08"},{"n":11,"title":"Modeling complex 3D shapes with Solid Tools","publisher":"SketchUp Help","url":"https://help.sketchup.com/en/sketchup/modeling-complex-3d-shapes-solid-tools","accessed":"2026-10-08"},{"n":12,"title":"Animating scenes","publisher":"SketchUp Help","url":"https://help.sketchup.com/en/sketchup/animating-scenes","accessed":"2026-10-08"},{"n":13,"title":"Sculpting and fine-tuning terrain","publisher":"SketchUp Help","url":"https://help.sketchup.com/en/sketchup/sculpting-and-fine-tuning-terrain","accessed":"2026-10-08"},{"n":14,"title":"Positioning textures","publisher":"SketchUp Help","url":"https://help.sketchup.com/en/sketchup/positioning-textures","accessed":"2026-10-08"},{"n":15,"title":"SketchUp Pro plan","publisher":"Trimble","url":"https://sketchup.trimble.com/en/plans-and-pricing/sketchup-pro","accessed":"2026-10-08"}]},{"id":"ublock-origin","name":"uBlock Origin","vendor":"Raymond Hill","category":"ad-blockers","website":"https://github.com/gorhill/uBlock","rank":1,"of":12,"points":95,"by_criterion":[{"key":"coverage","name":"Where it blocks","earned":18,"available":23},{"key":"blocking","name":"Blocking","earned":26,"available":26},{"key":"privacy","name":"Privacy and trust","earned":20,"available":20},{"key":"price","name":"Price","earned":31,"available":31}],"plans":[{"name":"uBlock Origin","price":"Free","usd_month":0,"billing":"free","for":"Anyone","notes":"Full add-on for Firefox, Edge and Opera; open source","src":[1]},{"name":"uBlock Origin Lite","price":"Free","usd_month":0,"billing":"free","for":"Anyone","notes":"Manifest V3 edition for Chrome, Edge, Firefox and Safari","src":[3]}],"price_note":null,"lines":[{"key":"windows_reach","value":["Chrome","Edge","Firefox","Opera"],"points":12,"note":"The full add-on is listed for Firefox, Edge and Opera; Chrome lists uBO Lite [1][3][5][6][7].","sources":[1,3,5,6,7]},{"key":"whole_pc","value":false,"points":0,"note":"The project describes uBO as a blocker for Chromium and Firefox; its README lists no Windows app or system-wide DNS setting [1].","sources":[1]},{"key":"mobile","value":["iOS","Android"],"points":6,"note":"Android: the full add-on runs in Firefox for Android. iOS: uBO Lite for Safari on iPhone and iPad, free on the App Store [1][4][5].","sources":[1,4,5]},{"key":"mv3","value":true,"points":4,"note":"On Chrome the project offers uBO Lite, a named Lite edition based on the Manifest V3 API; the full add-on is Manifest V2 [3][8].","sources":[3,8]},{"key":"custom_rules","value":true,"points":7,"note":"My filters takes your own rules; the Filter lists pane imports third-party lists by URL. Lite also takes custom filters [9][10][11].","sources":[9,10,11]},{"key":"malware_block","value":true,"points":5,"note":"By default it blocks malware sites using lists such as the Online Malicious URL Blocklist [1].","sources":[1]},{"key":"cookie_popups","value":true,"points":4,"note":"The project publishes a 'uBlock filters – Cookie Notices' list that hides cookie banners [12]; its Filter lists wiki names it [9].","sources":[12,9]},{"key":"no_default_allowlist","value":true,"points":6,"note":"The README lists the default lists: EasyList, EasyPrivacy, Peter Lowe's, Online Malicious URL Blocklist and uBO lists. None is an allow-list of ads [1].","sources":[1]},{"key":"open_source","value":true,"points":10,"note":"Source code is public on GitHub under the GPL-3.0 licence [1].","sources":[1]},{"key":"no_history","value":true,"points":6,"note":"Privacy policy: uBO collects no data of any kind; the project says it cannot 'phone home' with your browsing data [2][13].","sources":[2,13]},{"key":"no_account","value":true,"points":4,"note":"Installs from the Firefox, Edge and Opera stores. The project says uBO has no dedicated server [1][13].","sources":[1,13]},{"key":"free_plan","value":true,"points":12,"note":"The project calls it free and open source, and seeks no donations [1].","sources":[1]},{"key":"price","value":0,"points":12,"note":"No paid plan; the project is free and seeks no donations [1].","sources":[1]},{"key":"devices","value":99,"points":4,"note":"No paid plan, so no device limit applies; we record 99 [1].","sources":[1]},{"key":"refund","value":true,"points":3,"note":"No paid plan, so there is nothing to refund; we score this as true [1].","sources":[1]}],"sources":[{"n":1,"title":"gorhill/uBlock","publisher":"GitHub","url":"https://github.com/gorhill/uBlock","accessed":"2026-10-08"},{"n":2,"title":"Privacy policy","publisher":"uBlock Origin wiki on GitHub","url":"https://github.com/gorhill/uBlock/wiki/Privacy-policy","accessed":"2026-10-08"},{"n":3,"title":"uBlockOrigin/uBOL-home","publisher":"GitHub","url":"https://github.com/uBlockOrigin/uBOL-home","accessed":"2026-10-08"},{"n":4,"title":"uBlock Origin Lite","publisher":"Apple App Store","url":"https://apps.apple.com/app/ublock-origin-lite/id6745342698","accessed":"2026-10-08"},{"n":5,"title":"uBlock Origin","publisher":"Mozilla Add-ons","url":"https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/","accessed":"2026-10-08"},{"n":6,"title":"uBlock Origin extension","publisher":"Opera add-ons","url":"https://addons.opera.com/en/extensions/details/ublock/","accessed":"2026-10-08"},{"n":7,"title":"uBlock Origin","publisher":"Microsoft Edge Add-ons","url":"https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak","accessed":"2026-10-08"},{"n":8,"title":"About Google Chrome's \"This extension may soon no longer be supported\"","publisher":"uBlock Origin wiki on GitHub","url":"https://github.com/gorhill/uBlock/wiki/About-Google-Chrome's-%22This-extension-may-soon-no-longer-be-supported%22","accessed":"2026-10-08"},{"n":9,"title":"Dashboard: Filter lists","publisher":"uBlock Origin wiki on GitHub","url":"https://github.com/gorhill/uBlock/wiki/Dashboard:-Filter-lists","accessed":"2026-10-08"},{"n":10,"title":"Dashboard: My filters","publisher":"uBlock Origin wiki on GitHub","url":"https://github.com/gorhill/uBlock/wiki/Dashboard:-My-filters","accessed":"2026-10-08"},{"n":11,"title":"Frequently asked questions (FAQ)","publisher":"uBO Lite wiki on GitHub","url":"https://github.com/uBlockOrigin/uBOL-home/wiki/Frequently-asked-questions-(FAQ)","accessed":"2026-10-08"},{"n":12,"title":"uBlock filters – Cookie Notices","publisher":"uBlock Origin uAssets on GitHub","url":"https://raw.githubusercontent.com/uBlockOrigin/uAssets/master/filters/annoyances-cookies.txt","accessed":"2026-10-08"},{"n":13,"title":"Can you trust uBlock Origin?","publisher":"uBlock Origin wiki on GitHub","url":"https://github.com/gorhill/uBlock/wiki/Can-you-trust-uBlock-Origin%3F","accessed":"2026-10-08"}]},{"id":"ghostery","name":"Ghostery","vendor":"Ghostery GmbH","category":"ad-blockers","website":"https://www.ghostery.com/","rank":2,"of":12,"points":82,"by_criterion":[{"key":"coverage","name":"Where it blocks","earned":18,"available":23},{"key":"blocking","name":"Blocking","earned":13,"available":26},{"key":"privacy","name":"Privacy and trust","earned":20,"available":20},{"key":"price","name":"Price","earned":31,"available":31}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Optional donations; no extra features","src":[1,2]}],"price_note":"The pricing page lists only donations ($1.99 to $11.99 a month, $23.90 to $143.90 a year, $5 to $20 once); the vendor says donations give no extra products or services [1].","lines":[{"key":"windows_reach","value":["Chrome","Edge","Firefox","Opera"],"points":12,"note":"The vendor says Ghostery is supported in Chrome, Safari, Opera, Firefox, Edge and Brave [8].","sources":[8]},{"key":"whole_pc","value":false,"points":0,"note":"Ghostery is described as a browser extension; no Windows app or system-wide mode is listed [2][3].","sources":[2,3]},{"key":"mobile","value":["iOS","Android"],"points":6,"note":"Safari app for iPhone and iPad [5]; extension for Edge or Firefox on Android [6].","sources":[5,6]},{"key":"mv3","value":true,"points":4,"note":"The Chrome page says Ghostery is fully compatible with Chrome's Manifest V3 [4].","sources":[4]},{"key":"custom_rules","value":null,"points":0,"note":"Not published on the vendor's Chrome, Firefox or product pages [4][9][10]; they cover only blocking individual trackers.","sources":[4,9,10]},{"key":"malware_block","value":true,"points":5,"note":"The privacy policy lists Phishing and Malware protection as a feature; the Firefox page says it blocks known malicious domains [7][9].","sources":[7,9]},{"key":"cookie_popups","value":true,"points":4,"note":"Never-Consent automatically declines tracking in cookie consent dialogs [4].","sources":[4]},{"key":"no_default_allowlist","value":null,"points":0,"note":"Not published on the vendor's product page [10]; it mentions allowlists you create but not default settings.","sources":[10]},{"key":"open_source","value":true,"points":10,"note":"The extension is on GitHub under GPL-3.0 [3].","sources":[3]},{"key":"no_history","value":true,"points":6,"note":"The Firefox page says its permissions do not mean Ghostery collects your browsing activity; the policy says data is non-personal [9][7].","sources":[9,7]},{"key":"no_account","value":true,"points":4,"note":"The FAQ says Ghostery removed user accounts on 1 October 2025 and needs no login [8].","sources":[8]},{"key":"free_plan","value":true,"points":12,"note":"The FAQ says the ad blocker installs without a subscription and core features stay free [2].","sources":[2]},{"key":"price","value":0,"points":12,"note":"No paid plan is listed; the pricing page offers only optional donations [1][2].","sources":[1,2]},{"key":"devices","value":99,"points":4,"note":"No paid plan, so recorded as 99 under the rule [1].","sources":[1]},{"key":"refund","value":true,"points":3,"note":"No paid plan, so nothing to refund; recorded as true under the rule [1].","sources":[1]}],"sources":[{"n":1,"title":"Ghostery contributions","publisher":"Ghostery","url":"https://ghostery.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Ghostery Tracker & Ad Blocker","publisher":"Ghostery","url":"https://www.ghostery.com/","accessed":"2026-10-08"},{"n":3,"title":"ghostery/ghostery-extension","publisher":"GitHub","url":"https://github.com/ghostery/ghostery-extension","accessed":"2026-10-08"},{"n":4,"title":"Ghostery ad blocker for Chrome","publisher":"Ghostery","url":"https://www.ghostery.com/ghostery-ad-blocker-chrome","accessed":"2026-10-08"},{"n":5,"title":"Ghostery ad blocker for Safari","publisher":"Ghostery","url":"https://www.ghostery.com/ghostery-ad-blocker-safari","accessed":"2026-10-08"},{"n":6,"title":"Ghostery ad blocker for Android","publisher":"Ghostery","url":"https://www.ghostery.com/ghostery-ad-blocker-android","accessed":"2026-10-08"},{"n":7,"title":"Ghostery privacy policy","publisher":"Ghostery","url":"https://www.ghostery.com/privacy/policy","accessed":"2026-10-08"},{"n":8,"title":"Ghostery FAQ","publisher":"Ghostery","url":"https://www.ghostery.com/faq","accessed":"2026-10-08"},{"n":9,"title":"Ghostery ad blocker for Firefox","publisher":"Ghostery","url":"https://www.ghostery.com/ghostery-ad-blocker-firefox","accessed":"2026-10-08"},{"n":10,"title":"Ghostery ad blocker","publisher":"Ghostery","url":"https://www.ghostery.com/ghostery-ad-blocker","accessed":"2026-10-08"},{"n":11,"title":"Ad blocker Ghostery celebrates GDPR day by revealing hundreds of users' email addresses","publisher":"Gizmodo","url":"https://gizmodo.com/ad-blocker-ghostery-celebrates-gdpr-day-by-revealing-hu-1826338313","accessed":"2026-10-08"}]},{"id":"adguard-dns","name":"AdGuard DNS","vendor":"AdGuard","category":"ad-blockers","website":"https://adguard-dns.io/","rank":3,"of":12,"points":77,"by_criterion":[{"key":"coverage","name":"Where it blocks","earned":23,"available":23},{"key":"blocking","name":"Blocking","earned":16,"available":26},{"key":"privacy","name":"Privacy and trust","earned":10,"available":20},{"key":"price","name":"Price","earned":28,"available":31}],"plans":[{"name":"Public servers","price":"Free","usd_month":0,"billing":"free","for":"Any number of devices","notes":"Default, Family protection and Non-filtering servers","src":[3]},{"name":"Starter","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"300,000 requests a month, 5 devices, 100 user rules; needs sign-up","src":[2]},{"name":"Personal (yearly)","price":"$19.99/year","usd_month":1.67,"billing":"yearly","for":"1 person","notes":"10 million requests a month, 20 devices, 1,000 user rules","src":[2]},{"name":"Personal (monthly)","price":"$2.49/month","usd_month":2.49,"billing":"monthly","for":"1 person","notes":"Same limits as the yearly plan","src":[2]}],"price_note":"Prices are shown before VAT. The page labels the yearly plan \"+VAT, billed annually\" and the renewal price is the same $19.99 [2].","lines":[{"key":"windows_reach","value":["Chrome","Edge","Firefox","Opera"],"points":12,"note":"The vendor says DNS filtering covers all apps and programs that send web requests, not just browsers; Windows setup is a system DNS change [3][4].","sources":[3,4]},{"key":"whole_pc","value":true,"points":5,"note":"A system DNS setting on Windows filters other programs too, per the vendor's DNS filtering article [3][4].","sources":[3,4]},{"key":"mobile","value":["iOS","Android"],"points":6,"note":"The public DNS page has setup guides for Android Private DNS and an iOS configuration profile [3].","sources":[3]},{"key":"mv3","value":true,"points":4,"note":"A DNS service, so it blocks outside the Chrome extension system [3].","sources":[3]},{"key":"custom_rules","value":true,"points":7,"note":"Private DNS lets you add rules to block or unblock domains, and add custom blocklists by URL; Personal allows 1,000 rules [5][6].","sources":[5,6]},{"key":"malware_block","value":true,"points":5,"note":"The Default public server blocks ads, trackers, malware and phishing websites; the home page also lists malicious domains [1][10].","sources":[1,10]},{"key":"cookie_popups","value":null,"points":0,"note":"Not published on the vendor's DNS knowledge-base pages [4][5].","sources":[4,5]},{"key":"no_default_allowlist","value":null,"points":0,"note":"Default filter lists are not named on the vendor's blocklists page [6].","sources":[6]},{"key":"open_source","value":null,"points":0,"note":"A DNS resolver repository is public under AGPL-3.0, but the README names no client apps and does not say it runs the service [8].","sources":[8]},{"key":"no_history","value":true,"points":6,"note":"Public DNS processes no personal data; private DNS users can disable query logging in account settings [7].","sources":[7]},{"key":"no_account","value":true,"points":4,"note":"Public server setup steps for Windows, Android, iOS and macOS mention no account [3].","sources":[3]},{"key":"free_plan","value":true,"points":12,"note":"Public servers are free with no stated limit; the Starter plan is also free [2][3].","sources":[2,3]},{"key":"price","value":1.67,"points":9,"note":"Personal, $19.99 a year billed yearly before VAT [2].","sources":[2]},{"key":"devices","value":20,"points":4,"note":"Personal covers up to 20 devices [2].","sources":[2]},{"key":"refund","value":true,"points":3,"note":"30-day money-back guarantee for 1-year plans [9].","sources":[9]}],"sources":[{"n":1,"title":"AdGuard DNS","publisher":"AdGuard","url":"https://adguard-dns.io/","accessed":"2026-10-08"},{"n":2,"title":"AdGuard DNS plans and pricing","publisher":"AdGuard","url":"https://adguard-dns.io/en/license.html","accessed":"2026-10-08"},{"n":3,"title":"Public AdGuard DNS","publisher":"AdGuard","url":"https://adguard-dns.io/public-dns.html","accessed":"2026-10-08"},{"n":4,"title":"DNS filtering","publisher":"AdGuard Knowledge Base","url":"https://adguard-dns.io/kb/general/dns-filtering/","accessed":"2026-10-08"},{"n":5,"title":"Private AdGuard DNS overview","publisher":"AdGuard Knowledge Base","url":"https://adguard-dns.io/kb/private-dns/overview/","accessed":"2026-10-08"},{"n":6,"title":"Blocklists","publisher":"AdGuard Knowledge Base","url":"https://adguard-dns.io/kb/private-dns/setting-up-filtering/blocklists/","accessed":"2026-10-08"},{"n":7,"title":"AdGuard DNS privacy policy","publisher":"AdGuard","url":"https://adguard-dns.io/privacy.html","accessed":"2026-10-08"},{"n":8,"title":"AdguardTeam/AdGuardDNS","publisher":"GitHub","url":"https://github.com/AdguardTeam/AdGuardDNS","accessed":"2026-10-08"},{"n":9,"title":"Terms of sale","publisher":"AdGuard","url":"https://adguardcheckout.com/terms-of-sale.html","accessed":"2026-10-08"},{"n":10,"title":"Public AdGuard DNS overview","publisher":"AdGuard Knowledge Base","url":"https://adguard-dns.io/kb/public-dns/overview/","accessed":"2026-10-08"}]},{"id":"control-d","name":"Control D","vendor":"ControlD Inc","category":"ad-blockers","website":"https://controld.com/","rank":4,"of":12,"points":73,"by_criterion":[{"key":"coverage","name":"Where it blocks","earned":23,"available":23},{"key":"blocking","name":"Blocking","earned":16,"available":26},{"key":"privacy","name":"Privacy and trust","earned":10,"available":20},{"key":"price","name":"Price","earned":24,"available":31}],"plans":[{"name":"Free DNS","price":"Free","usd_month":0,"billing":"free","for":"Anyone","notes":"Public resolvers with Ads & Tracking or Malware filters; no account, no custom rules","src":[1]},{"name":"Some Control","price":"$30/year","usd_month":2.5,"billing":"yearly","for":"Personal","notes":"Also $3 a month billed monthly","src":[10]},{"name":"Full Control","price":"$60/year","usd_month":5,"billing":"yearly","for":"Personal","notes":"Also $6 a month billed monthly","src":[10]}],"price_note":"Prices come from the vendor's public product data. It lists no device limits or plan contents [10].","lines":[{"key":"windows_reach","value":["Chrome","Edge","Firefox","Opera"],"points":12,"note":"The ctrld service sends all DNS queries on the PC to Control D, so every browser is filtered; the browser guide names Chrome, Edge and Firefox [9][4].","sources":[9,4]},{"key":"whole_pc","value":true,"points":5,"note":"The Windows guide sets the DNS server of a network interface, a system-wide setting. The vendor says free DNS blocks on all devices [5][12].","sources":[5,12]},{"key":"mobile","value":["iOS","Android"],"points":6,"note":"iOS uses a DNS profile; Android uses the Private DNS setting [6][7].","sources":[6,7]},{"key":"mv3","value":true,"points":4,"note":"A DNS service that needs no app, so blocking happens outside the browser extension system [12].","sources":[12]},{"key":"custom_rules","value":true,"points":7,"note":"Custom rules block, bypass or redirect single domains, with wildcards. The page names no plan restriction [3].","sources":[3]},{"key":"malware_block","value":true,"points":5,"note":"Malware and Phishing are named filters, with a Malware filter on the free resolvers [2][1].","sources":[2,1]},{"key":"cookie_popups","value":null,"points":0,"note":"Not published on the vendor's filters page, which lists no cookie-consent filter [2].","sources":[2]},{"key":"no_default_allowlist","value":null,"points":0,"note":"Not published on the vendor's free DNS or filters pages [1][2].","sources":[1,2]},{"key":"open_source","value":null,"points":0,"note":"The ctrld proxy is MIT licensed; the Windows setup utility is not listed as open source [9].","sources":[9]},{"key":"no_history","value":true,"points":6,"note":"Free DNS says it does not log queries. Paid accounts can set analytics to No Analytics [12][8].","sources":[12,8]},{"key":"no_account","value":true,"points":4,"note":"Free public resolvers work without an account [1].","sources":[1]},{"key":"free_plan","value":true,"points":12,"note":"Free public resolvers with an Ads & Tracking filter, no time limit and no account [1].","sources":[1]},{"key":"price","value":2.5,"points":9,"note":"Some Control, the cheapest paid personal plan, is $30 a year [10].","sources":[10]},{"key":"devices","value":null,"points":0,"note":"Not published on the vendor's pages [10][1].","sources":[10,1]},{"key":"refund","value":true,"points":3,"note":"Terms give a refund if requested within 7 commercial days of payment, under four conditions, including no earlier free trial [11].","sources":[11]}],"sources":[{"n":1,"title":"Free DNS Resolvers","publisher":"Control D docs","url":"https://docs.controld.com/docs/free-dns.md","accessed":"2026-10-08"},{"n":2,"title":"Filters","publisher":"Control D docs","url":"https://docs.controld.com/docs/filters.md","accessed":"2026-10-08"},{"n":3,"title":"Custom Rules","publisher":"Control D docs","url":"https://docs.controld.com/docs/custom-rules.md","accessed":"2026-10-08"},{"n":4,"title":"Browsers","publisher":"Control D docs","url":"https://docs.controld.com/docs/browsers-platform.md","accessed":"2026-10-08"},{"n":5,"title":"Windows","publisher":"Control D docs","url":"https://docs.controld.com/docs/platform-windows.md","accessed":"2026-10-08"},{"n":6,"title":"iOS","publisher":"Control D docs","url":"https://docs.controld.com/docs/ios-platform.md","accessed":"2026-10-08"},{"n":7,"title":"Android","publisher":"Control D docs","url":"https://docs.controld.com/docs/android-platform.md","accessed":"2026-10-08"},{"n":8,"title":"Analytics","publisher":"Control D docs","url":"https://docs.controld.com/docs/analytics-levels.md","accessed":"2026-10-08"},{"n":9,"title":"Control-D-Inc/ctrld","publisher":"GitHub","url":"https://github.com/Control-D-Inc/ctrld","accessed":"2026-10-08"},{"n":10,"title":"Pricing for Personal Use (plan data loaded by the page)","publisher":"Control D","url":"https://api.controld.com/products","accessed":"2026-10-08"},{"n":11,"title":"Terms of Service","publisher":"Control D","url":"https://controld.com/terms","accessed":"2026-10-08"},{"n":12,"title":"Free DNS","publisher":"Control D","url":"https://controld.com/free-dns","accessed":"2026-10-08"},{"n":13,"title":"Control D home","publisher":"Control D","url":"https://controld.com/","accessed":"2026-10-08"}]},{"id":"nextdns","name":"NextDNS","vendor":"NextDNS","category":"ad-blockers","website":"https://nextdns.io/","rank":5,"of":12,"points":71,"by_criterion":[{"key":"coverage","name":"Where it blocks","earned":20,"available":23},{"key":"blocking","name":"Blocking","earned":16,"available":26},{"key":"privacy","name":"Privacy and trust","earned":10,"available":20},{"key":"price","name":"Price","earned":25,"available":31}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"300,000 queries a month","src":[2]},{"name":"Pro (yearly)","price":"€19.90/year","usd_month":1.85,"billing":"yearly","for":"1 person","notes":"Unlimited devices and configurations","src":[2]},{"name":"Pro (monthly)","price":"€1.99/month","usd_month":2.23,"billing":"monthly","for":"1 person","notes":"Same features as the yearly plan","src":[2]}],"price_note":"The pricing page shows euros only. Dollar figures use the ECB reference rate [2].","lines":[{"key":"windows_reach","value":["Chrome","Edge","Firefox","Opera"],"points":12,"note":"The vendor says DNS filtering works a level below browsers, for all applications on a device; a Windows app exists [5][7].","sources":[5,7]},{"key":"whole_pc","value":true,"points":5,"note":"The vendor says it works for all applications on your devices, like games; an official Windows app is offered [5][7].","sources":[5,7]},{"key":"mobile","value":["iOS"],"points":3,"note":"A configuration-profile page covers iPhone and iPad. Android is not named on the vendor's Apple setup page [6].","sources":[6]},{"key":"mv3","value":true,"points":4,"note":"A DNS service, so it blocks outside the Chrome extension system [1].","sources":[1]},{"key":"custom_rules","value":true,"points":7,"note":"The home page says you can manually block or allow an unlimited number of domains [1].","sources":[1]},{"key":"malware_block","value":true,"points":5,"note":"The home page says threat-intelligence feeds block malware, phishing and cryptojacking [1].","sources":[1]},{"key":"cookie_popups","value":null,"points":0,"note":"Not published on the vendor's home page [1].","sources":[1]},{"key":"no_default_allowlist","value":null,"points":0,"note":"Default blocklist settings are not published on the vendor's home page [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Only the command-line client is shown as MIT licensed [8]; the vendor's other apps are not listed as open source in its public repositories [8].","sources":[8]},{"key":"no_history","value":true,"points":6,"note":"The home page says you can disable logging completely; the help page says you control how much data is stored [1][4].","sources":[1,4]},{"key":"no_account","value":true,"points":4,"note":"The home page shows a \"Try it now\" button with the note \"No signup required\" [1].","sources":[1]},{"key":"free_plan","value":true,"points":12,"note":"Free plan allows 300,000 queries a month with no time limit stated [2][9].","sources":[2,9]},{"key":"price","value":1.86,"points":9,"note":"Pro, €19.90 a year billed yearly, about €1.66 a month [2]. Converted at €1 = $1.1186 [11].","sources":[2]},{"key":"devices","value":99,"points":4,"note":"Pro lists unlimited devices [2].","sources":[2]},{"key":"refund","value":null,"points":0,"note":"Not found on the vendor's pricing page [2].","sources":[2]}],"sources":[{"n":1,"title":"NextDNS","publisher":"NextDNS","url":"https://nextdns.io/","accessed":"2026-10-08"},{"n":2,"title":"NextDNS pricing","publisher":"NextDNS","url":"https://nextdns.io/pricing","accessed":"2026-10-08"},{"n":3,"title":"Custom blocklist support","publisher":"NextDNS Help Center","url":"https://help.nextdns.io/t/q6hmva4/custom-blocklist-support","accessed":"2026-10-08"},{"n":4,"title":"Does NextDNS collect and store personal data?","publisher":"NextDNS Help Center","url":"https://help.nextdns.io/t/y4hmvar/does-nextdns-collect-and-store-personal-data","accessed":"2026-10-08"},{"n":5,"title":"How is NextDNS different from traditional adblockers?","publisher":"NextDNS Help Center","url":"https://help.nextdns.io/t/g9hmvap/how-is-nextdns-different-from-traditional-adblockers","accessed":"2026-10-08"},{"n":6,"title":"NextDNS configuration profile for Apple devices","publisher":"NextDNS","url":"https://apple.nextdns.io/","accessed":"2026-10-08"},{"n":7,"title":"NextDNS CLI wiki: Windows","publisher":"GitHub","url":"https://github.com/nextdns/nextdns/wiki/Windows","accessed":"2026-10-08"},{"n":8,"title":"nextdns/nextdns","publisher":"GitHub","url":"https://github.com/nextdns/nextdns","accessed":"2026-10-08"},{"n":9,"title":"What happens after 300k queries?","publisher":"NextDNS Help Center","url":"https://help.nextdns.io/t/p8hmvaw/what-happens-after-300k-queries","accessed":"2026-10-08"},{"n":10,"title":"Does NextDNS share the DNS data that is generated?","publisher":"NextDNS Help Center","url":"https://help.nextdns.io/t/83hmva5/does-nextdns-share-the-dns-data-that-is-generated","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":11}]},{"id":"adlock","name":"AdLock","vendor":"AdLock","category":"ad-blockers","website":"https://adlock.com/","rank":6,"of":12,"points":70,"by_criterion":[{"key":"coverage","name":"Where it blocks","earned":23,"available":23},{"key":"blocking","name":"Blocking","earned":22,"available":26},{"key":"privacy","name":"Privacy and trust","earned":0,"available":20},{"key":"price","name":"Price","earned":25,"available":31}],"plans":[{"name":"Chrome extension","price":"Free","usd_month":0,"billing":"free","for":"Anyone","notes":"Chrome only; the vendor says it is always free","src":[4]},{"name":"1 month","price":"$9.95/month","usd_month":9.95,"billing":"monthly","for":"5 devices","notes":"$119.40 a year if billed monthly","src":[1]},{"name":"1 year","price":"$39.50/year","usd_month":3.29,"billing":"yearly","for":"5 devices","notes":"Marked most popular","src":[1]},{"name":"5 years","price":"$12.99/year, billed every 5 years","usd_month":1.08,"billing":"yearly","for":"5 devices","notes":"Billed once every five years","src":[1]}],"price_note":"The purchase page does not state renewal prices. All prices include VAT and taxes [1].","lines":[{"key":"windows_reach","value":["Chrome","Edge","Firefox","Opera"],"points":12,"note":"The Windows app page says it works on Chrome, Opera, Edge and Firefox, and the guide says all browsers [2][6].","sources":[2,6]},{"key":"whole_pc","value":true,"points":5,"note":"The Windows page calls blocking systemwide and names programs such as Skype and uTorrent [2].","sources":[2]},{"key":"mobile","value":["iOS","Android"],"points":6,"note":"The home page lists standalone apps for Android and iOS [5].","sources":[5]},{"key":"mv3","value":true,"points":4,"note":"The Windows app blocks outside the Chrome extension system [2].","sources":[2]},{"key":"custom_rules","value":true,"points":7,"note":"The Chrome extension page says you can add your own rules and custom filters [4].","sources":[4]},{"key":"malware_block","value":true,"points":5,"note":"The Windows page lists protection from phishing, malware intrusion and malicious ads [2].","sources":[2]},{"key":"cookie_popups","value":null,"points":0,"note":"Not published on the vendor's Windows, Chrome, FAQ or user-guide pages [2][4][6].","sources":[2,4,6]},{"key":"no_default_allowlist","value":true,"points":6,"note":"Home page: AdLock has never been and will never become part of the acceptable ads programme [5].","sources":[5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [5][6].","sources":[5,6]},{"key":"no_history","value":null,"points":0,"note":"The privacy policy says neither that history is stored nor that logging can be turned off [7].","sources":[7]},{"key":"no_account","value":null,"points":0,"note":"The Windows install guide says only that activation uses a key [6].","sources":[6]},{"key":"free_plan","value":true,"points":12,"note":"The Chrome extension is described as always free of charge [4].","sources":[4]},{"key":"price","value":3.29,"points":6,"note":"1-year plan, $39.50 billed yearly [1].","sources":[1]},{"key":"devices","value":5,"points":4,"note":"Purchase page: 5 devices per plan [1].","sources":[1]},{"key":"refund","value":true,"points":3,"note":"30-day money-back guarantee on the first subscription payment [3][1].","sources":[3,1]}],"sources":[{"n":1,"title":"AdLock purchase","publisher":"AdLock","url":"https://adlock.com/purchase/","accessed":"2026-10-08"},{"n":2,"title":"AdLock for Windows","publisher":"AdLock","url":"https://adlock.com/adlock-for-windows/","accessed":"2026-10-08"},{"n":3,"title":"Refund policy","publisher":"AdLock","url":"https://adlock.com/refund-policy/","accessed":"2026-10-08"},{"n":4,"title":"AdLock for Chrome","publisher":"AdLock","url":"https://adlock.com/adlock-for-chrome/","accessed":"2026-10-08"},{"n":5,"title":"AdLock home","publisher":"AdLock","url":"https://adlock.com/","accessed":"2026-10-08"},{"n":6,"title":"User guide","publisher":"AdLock","url":"https://adlock.com/user-guide/","accessed":"2026-10-08"},{"n":7,"title":"Privacy policy","publisher":"AdLock","url":"https://adlock.com/privacy-policy/","accessed":"2026-10-08"}]},{"id":"adblock","name":"AdBlock","vendor":"AdBlock","category":"ad-blockers","website":"https://getadblock.com/","rank":7,"of":12,"points":70,"by_criterion":[{"key":"coverage","name":"Where it blocks","earned":15,"available":23},{"key":"blocking","name":"Blocking","earned":20,"available":26},{"key":"privacy","name":"Privacy and trust","earned":14,"available":20},{"key":"price","name":"Price","earned":21,"available":31}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Core ad blocking, no subscription","src":[1]},{"name":"Premium Yearly","price":"$40/year","usd_month":3.33,"billing":"yearly","for":"1 person","notes":"Cookie pop-ups, distraction control and VPN included","src":[2]},{"name":"Premium Monthly","price":"$4/month","usd_month":4,"billing":"monthly","for":"1 person","notes":"Same features as yearly","src":[2]}],"price_note":"The page labels prices both inclusive and exclusive of VAT without saying which applies [2].","lines":[{"key":"windows_reach","value":["Chrome","Edge","Firefox"],"points":9,"note":"The home page lists Chrome, Firefox and Edge; Opera is not named [1].","sources":[1]},{"key":"whole_pc","value":false,"points":0,"note":"The home page lists browser installs and mobile systems only; no Windows app or system-wide mode [1].","sources":[1]},{"key":"mobile","value":["iOS","Android"],"points":6,"note":"The home page lists iOS and Android among supported systems [1].","sources":[1]},{"key":"mv3","value":true,"points":4,"note":"FAQ says AdBlock is fully compatible with Manifest V3 [3].","sources":[3]},{"key":"custom_rules","value":true,"points":7,"note":"FAQ says custom filters let you block or hide specific elements, and you can choose filter lists [3].","sources":[3]},{"key":"malware_block","value":true,"points":5,"note":"Malware page says installing AdBlock opts you into the Malware Protection filter list by default [11].","sources":[11]},{"key":"cookie_popups","value":true,"points":4,"note":"Premium blocks cookie consent pop-ups on Chrome, Firefox and Edge extensions [2][10].","sources":[2,10]},{"key":"no_default_allowlist","value":false,"points":0,"note":"Acceptable Ads FAQ heading says it is enabled by default; it can be switched off in settings [4].","sources":[4]},{"key":"open_source","value":true,"points":10,"note":"Repository holds the AdBlock and Adblock Plus extensions under GNU GPL v3 or later; home page says open source [1][6].","sources":[1,6]},{"key":"no_history","value":null,"points":0,"note":"Not published on the vendor's privacy policy; it covers the VPN and anonymous usage counts only [5].","sources":[5]},{"key":"no_account","value":true,"points":4,"note":"Home page says no accounts needed; setup page offers email sign-up with a Maybe later link [1][7].","sources":[1,7]},{"key":"free_plan","value":true,"points":12,"note":"Core functionality needs no subscription [1].","sources":[1]},{"key":"price","value":3.33,"points":6,"note":"Premium Yearly, $40 a year; the page also shows $4 a month [2].","sources":[2]},{"key":"devices","value":null,"points":0,"note":"Terms allow install on all your supported devices, with no number given [9].","sources":[9]},{"key":"refund","value":true,"points":3,"note":"The help centre says full refunds are offered within 60 days of payment [8].","sources":[8]}],"sources":[{"n":1,"title":"AdBlock home page","publisher":"AdBlock","url":"https://getadblock.com/","accessed":"2026-10-08"},{"n":2,"title":"AdBlock Premium","publisher":"AdBlock","url":"https://getadblock.com/en/premium/","accessed":"2026-10-08"},{"n":3,"title":"AdBlock FAQ","publisher":"AdBlock","url":"https://getadblock.com/adblock-faq/","accessed":"2026-10-08"},{"n":4,"title":"Acceptable Ads FAQ","publisher":"AdBlock","url":"https://getadblock.com/acceptable-ads-faq/","accessed":"2026-10-08"},{"n":5,"title":"AdBlock privacy policy","publisher":"AdBlock","url":"https://getadblock.com/en/privacy/","accessed":"2026-10-08"},{"n":6,"title":"Browser extensions repository (GPL-3.0-or-later)","publisher":"GitLab","url":"https://gitlab.com/eyeo/browser-extensions-and-premium/extensions/extensions","accessed":"2026-10-08"},{"n":7,"title":"AdBlock setup page","publisher":"AdBlock","url":"https://getadblock.com/en/installed/","accessed":"2026-10-08"},{"n":8,"title":"Refunds and cancellations","publisher":"AdBlock Help Center","url":"https://helpcenter.getadblock.com/adblock-help-center/refunds-and-cancellations","accessed":"2026-10-08"},{"n":9,"title":"AdBlock terms","publisher":"AdBlock","url":"https://getadblock.com/terms","accessed":"2026-10-08"},{"n":10,"title":"All About AdBlock Premium","publisher":"AdBlock Help Center","url":"https://helpcenter.getadblock.com/adblock-help-center/all-about-adblock-premium","accessed":"2026-10-08"},{"n":11,"title":"Malware protection","publisher":"AdBlock","url":"https://getadblock.com/en/malware-protection/","accessed":"2026-10-08"}]},{"id":"adguard-for-windows","name":"AdGuard for Windows","vendor":"AdGuard","category":"ad-blockers","website":"https://adguard.com/","rank":8,"of":12,"points":69,"by_criterion":[{"key":"coverage","name":"Where it blocks","earned":23,"available":23},{"key":"blocking","name":"Blocking","earned":26,"available":26},{"key":"privacy","name":"Privacy and trust","earned":6,"available":20},{"key":"price","name":"Price","earned":14,"available":31}],"plans":[{"name":"Trial","price":"Free for 14 days","usd_month":0,"billing":"free","for":"Windows app","notes":"14-day trial period for the Windows app","src":[2]},{"name":"Personal (1 year)","price":"$29.88/year","usd_month":2.49,"billing":"yearly","for":"3 devices","notes":"Billed annually; VAT may apply","src":[1]},{"name":"Family (1 year)","price":"$65.88/year","usd_month":5.49,"billing":"yearly","for":"9 devices","notes":"Billed annually; VAT may apply","src":[1]}],"price_note":"The licence page shows US dollars, before VAT, and the 1-year plans renew at the same price. A lifetime licence is also sold at $79.99 for 3 devices; we do not count lifetime licences [1].","lines":[{"key":"windows_reach","value":["Chrome","Edge","Firefox","Opera"],"points":12,"note":"The Windows app filters all traffic by default, and browsers are always filtered [3].","sources":[3]},{"key":"whole_pc","value":true,"points":5,"note":"AdGuard says it filters all apps on the PC by default, with exclusions you can set [3].","sources":[3]},{"key":"mobile","value":["iOS","Android"],"points":6,"note":"The vendor lists apps for Android and iOS, and says one licence works on both [1][8].","sources":[1,8]},{"key":"mv3","value":true,"points":4,"note":"A Windows app filters outside the browser extension system, so Manifest V2 removal does not affect it [3].","sources":[3]},{"key":"custom_rules","value":true,"points":7,"note":"A filter editor lets you create, add and import your own rules and filters [4].","sources":[4]},{"key":"malware_block","value":true,"points":5,"note":"Browsing security blocks sites marked as unsafe and warns about phishing [6].","sources":[6]},{"key":"cookie_popups","value":true,"points":4,"note":"The \"Block cookie notices\" option removes cookie consent banners [5].","sources":[5]},{"key":"no_default_allowlist","value":true,"points":6,"note":"AdGuard says it has no 'acceptable ads' program, and calls the search-ads filter that unblocks some ads an optional feature [10].","sources":[10]},{"key":"open_source","value":false,"points":0,"note":"The README says AdGuard for Windows is not an open source project [7].","sources":[7]},{"key":"no_history","value":true,"points":6,"note":"The privacy policy says AdGuard does not know which sites you visit and that apps filter traffic locally [9].","sources":[9]},{"key":"no_account","value":null,"points":0,"note":"Not published on the vendor's Windows overview or install guide [2][12]; neither says whether the trial needs sign-up.","sources":[2,12]},{"key":"free_plan","value":false,"points":0,"note":"The Windows app lists a 14-day trial and no free version; the licence page shows a trial-expiration screen when it ends [2][13].","sources":[2,13]},{"key":"price","value":2.49,"points":9,"note":"Personal, $29.88 a year for 3 devices, billed annually, before VAT [1].","sources":[1]},{"key":"devices","value":3,"points":2,"note":"The Personal plan covers 3 devices [1].","sources":[1]},{"key":"refund","value":true,"points":3,"note":"AdGuard states a 30-day money-back guarantee [1].","sources":[1]}],"sources":[{"n":1,"title":"Buy AdGuard licence","publisher":"AdGuard","url":"https://adguard.com/en/license.html","accessed":"2026-10-08"},{"n":2,"title":"AdGuard for Windows overview","publisher":"AdGuard","url":"https://adguard.com/en/adguard-windows/overview.html","accessed":"2026-10-08"},{"n":3,"title":"App management, AdGuard for Windows","publisher":"AdGuard","url":"https://adguard.com/kb/adguard-for-windows/app-management/","accessed":"2026-10-08"},{"n":4,"title":"Ad blocking, AdGuard for Windows","publisher":"AdGuard","url":"https://adguard.com/kb/adguard-for-windows/protection/ad-blocking/","accessed":"2026-10-08"},{"n":5,"title":"Annoyance blocking, AdGuard for Windows","publisher":"AdGuard","url":"https://adguard.com/kb/adguard-for-windows/protection/annoyance-blocking/","accessed":"2026-10-08"},{"n":6,"title":"Browsing security, AdGuard for Windows","publisher":"AdGuard","url":"https://adguard.com/kb/adguard-for-windows/protection/browsing-security/","accessed":"2026-10-08"},{"n":7,"title":"AdguardTeam/AdGuardForWindows","publisher":"GitHub","url":"https://github.com/AdguardTeam/AdGuardForWindows","accessed":"2026-10-08"},{"n":8,"title":"AdGuard products","publisher":"AdGuard","url":"https://adguard.com/en/welcome.html","accessed":"2026-10-08"},{"n":9,"title":"AdGuard privacy policy","publisher":"AdGuard","url":"https://adguard.com/en/privacy.html","accessed":"2026-10-08"},{"n":10,"title":"Search ads and self-promotion","publisher":"AdGuard","url":"https://adguard.com/kb/general/ad-filtering/search-ads/","accessed":"2026-10-08"},{"n":11,"title":"AdGuard security notice","publisher":"AdGuard","url":"https://adguard.com/en/blog/adguard-security-notice.html","accessed":"2026-10-08"},{"n":12,"title":"Installation, AdGuard for Windows","publisher":"AdGuard","url":"https://adguard.com/kb/adguard-for-windows/installation/","accessed":"2026-10-08"},{"n":13,"title":"License activation","publisher":"AdGuard","url":"https://adguard.com/kb/general/license/activation/","accessed":"2026-10-08"}]},{"id":"adblock-plus","name":"Adblock Plus","vendor":"Eyeo","category":"ad-blockers","website":"https://adblockplus.org/","rank":9,"of":12,"points":69,"by_criterion":[{"key":"coverage","name":"Where it blocks","earned":18,"available":23},{"key":"blocking","name":"Blocking","earned":16,"available":26},{"key":"privacy","name":"Privacy and trust","earned":14,"available":20},{"key":"price","name":"Price","earned":21,"available":31}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Core ad blocking","src":[1]},{"name":"Premium Yearly","price":"$40/year","usd_month":3.33,"billing":"yearly","for":"1 person","notes":"Cookie pop-ups and floating videos; a purchase card shows $20","src":[3]},{"name":"Premium Monthly","price":"$4/month","usd_month":4,"billing":"monthly","for":"1 person","notes":"Same features; a purchase card shows $2","src":[3]}],"price_note":"The Premium page shows $40 and $20 for yearly, $4 and $2 for monthly; we use the higher figure. Prices are labelled both inclusive and exclusive of VAT [3].","lines":[{"key":"windows_reach","value":["Chrome","Edge","Firefox","Opera"],"points":12,"note":"The home page says it is available on Chrome, Firefox, Edge, Opera and Safari [1].","sources":[1]},{"key":"whole_pc","value":false,"points":0,"note":"Home page calls it a free extension and lists browsers and mobile apps only; no Windows app [1].","sources":[1]},{"key":"mobile","value":["iOS","Android"],"points":6,"note":"An iOS app works with Safari; Android has Adblock Browser and a Samsung Internet extension [1].","sources":[1]},{"key":"mv3","value":null,"points":0,"note":"Not found on the vendor's home, features and Chrome pages [1][4][6].","sources":[1,4,6]},{"key":"custom_rules","value":true,"points":7,"note":"Features page says you can use pre-made filter lists or create your own [4].","sources":[4]},{"key":"malware_block","value":true,"points":5,"note":"Home page says it can block sites known to spread malware [1].","sources":[1]},{"key":"cookie_popups","value":true,"points":4,"note":"Premium plans list blocking cookie consent pop-ups [3].","sources":[3]},{"key":"no_default_allowlist","value":false,"points":0,"note":"Acceptable Ads page says it is on by default [2].","sources":[2]},{"key":"open_source","value":true,"points":10,"note":"Home page says it is open source; source is on GitLab under GPL-3.0 or later [1][5].","sources":[1,5]},{"key":"no_history","value":null,"points":0,"note":"Not published on the vendor's privacy policy, which says local statistics could reconstruct browsing history [7].","sources":[7]},{"key":"no_account","value":true,"points":4,"note":"Chrome page installs from the Web Store with no sign-in step [6].","sources":[6]},{"key":"free_plan","value":true,"points":12,"note":"Home page calls Adblock Plus free [1].","sources":[1]},{"key":"price","value":3.33,"points":6,"note":"Premium Yearly, $40 a year; a purchase card shows $20, so the higher figure is used [3].","sources":[3]},{"key":"devices","value":null,"points":0,"note":"The page says the licence works across multiple browsers and devices, with no number [3].","sources":[3]},{"key":"refund","value":true,"points":3,"note":"Premium purchase card states a 60-day money-back guarantee [3].","sources":[3]}],"sources":[{"n":1,"title":"Adblock Plus home page","publisher":"Adblock Plus","url":"https://adblockplus.org/","accessed":"2026-10-08"},{"n":2,"title":"Acceptable Ads","publisher":"Adblock Plus","url":"https://adblockplus.org/acceptable-ads","accessed":"2026-10-08"},{"n":3,"title":"Adblock Plus Premium","publisher":"Adblock Plus","url":"https://adblockplus.org/premium","accessed":"2026-10-08"},{"n":4,"title":"Adblock Plus features","publisher":"Adblock Plus","url":"https://adblockplus.org/en/features","accessed":"2026-10-08"},{"n":5,"title":"Browser extensions repository (GPL-3.0-or-later)","publisher":"GitLab","url":"https://gitlab.com/eyeo/browser-extensions-and-premium/extensions/extensions","accessed":"2026-10-08"},{"n":6,"title":"Adblock Plus for Chrome","publisher":"Adblock Plus","url":"https://adblockplus.org/en/adblock-plus-chrome","accessed":"2026-10-08"},{"n":7,"title":"Adblock Plus privacy policy","publisher":"Adblock Plus","url":"https://adblockplus.org/en/privacy","accessed":"2026-10-08"}]},{"id":"duckduckgo-privacy-essentials","name":"DuckDuckGo Privacy Essentials","vendor":"DuckDuckGo","category":"ad-blockers","website":"https://duckduckgo.com/app","rank":10,"of":12,"points":61,"by_criterion":[{"key":"coverage","name":"Where it blocks","earned":18,"available":23},{"key":"blocking","name":"Blocking","earned":4,"available":26},{"key":"privacy","name":"Privacy and trust","earned":20,"available":20},{"key":"price","name":"Price","earned":19,"available":31}],"plans":[{"name":"Extension","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Chrome, Edge, Firefox and Opera","src":[2,9]}],"price_note":"The app page mentions a paid DuckDuckGo subscription with no price shown; it is not an ad-blocking plan for this extension [1].","lines":[{"key":"windows_reach","value":["Chrome","Edge","Firefox","Opera"],"points":12,"note":"The help page lists install links for Chrome, Firefox, Edge and Opera extensions [2].","sources":[2]},{"key":"whole_pc","value":false,"points":0,"note":"The extensions work inside browsers; the Windows app is DuckDuckGo's own browser [1][2].","sources":[1,2]},{"key":"mobile","value":["iOS","Android"],"points":6,"note":"Counted through the vendor's own browser with tracker and ad blocking on iOS and Android; the extension itself is not on phones [1][5].","sources":[1,5]},{"key":"mv3","value":true,"points":4,"note":"The Chrome manifest in the vendor's public repository declares manifest_version 3 [8].","sources":[8]},{"key":"custom_rules","value":null,"points":0,"note":"Not published on the vendor's extension help page [2].","sources":[2]},{"key":"malware_block","value":null,"points":0,"note":"Scam Blocker is described only for the DuckDuckGo browser, not the extensions [6].","sources":[6]},{"key":"cookie_popups","value":false,"points":0,"note":"Cookie pop-up protection is listed as unsupported in the Firefox, Chrome, Edge and Opera extensions [4].","sources":[4]},{"key":"no_default_allowlist","value":null,"points":0,"note":"Not published on the vendor's ad-blocking page [5].","sources":[5]},{"key":"open_source","value":true,"points":10,"note":"The repository states the extensions are distributed under the Apache 2.0 licence [3].","sources":[3]},{"key":"no_history","value":true,"points":6,"note":"The privacy policy says DuckDuckGo does not save or share search or browsing history, including with its extensions [7].","sources":[7]},{"key":"no_account","value":true,"points":4,"note":"The help page links straight to browser-store installs, with no sign-in step [2].","sources":[2]},{"key":"free_plan","value":null,"points":0,"note":"The extension is free, but vendor pages describe ad blocking only for the DuckDuckGo browser, not the extension [9][5].","sources":[9,5]},{"key":"price","value":0,"points":12,"note":"No paid plan is listed for the extension, which the Firefox Add-ons listing calls free; counted as $0 [1][9].","sources":[1,9]},{"key":"devices","value":99,"points":4,"note":"No paid plan for the extension, so recorded as 99 under the rule [1].","sources":[1]},{"key":"refund","value":true,"points":3,"note":"No paid plan for the extension, so nothing to refund; recorded as true under the rule [1].","sources":[1]}],"sources":[{"n":1,"title":"DuckDuckGo browser and apps","publisher":"DuckDuckGo","url":"https://duckduckgo.com/app","accessed":"2026-10-08"},{"n":2,"title":"Adding DuckDuckGo to your browser","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/desktop/adding-duckduckgo-to-your-browser/","accessed":"2026-10-08"},{"n":3,"title":"duckduckgo/duckduckgo-privacy-extension","publisher":"GitHub","url":"https://github.com/duckduckgo/duckduckgo-privacy-extension","accessed":"2026-10-08"},{"n":4,"title":"Web tracking protections","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/privacy/web-tracking-protections/","accessed":"2026-10-08"},{"n":5,"title":"Ad blocking","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/ad-blocking","accessed":"2026-10-08"},{"n":6,"title":"Scam Blocker","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/threat-protection/scam-blocker","accessed":"2026-10-08"},{"n":7,"title":"DuckDuckGo privacy policy","publisher":"DuckDuckGo","url":"https://duckduckgo.com/privacy","accessed":"2026-10-08"},{"n":8,"title":"Chrome extension manifest.json","publisher":"GitHub","url":"https://github.com/duckduckgo/duckduckgo-privacy-extension/blob/main/browsers/chrome/manifest.json","accessed":"2026-10-08"},{"n":9,"title":"DuckDuckGo extension listing on Firefox Add-ons","publisher":"Mozilla Add-ons","url":"https://addons.mozilla.org/en-US/firefox/addon/duckduckgo-for-firefox/","accessed":"2026-10-08"}]},{"id":"privacy-badger","name":"Privacy Badger","vendor":"Electronic Frontier Foundation","category":"ad-blockers","website":"https://privacybadger.org/","rank":11,"of":12,"points":60,"by_criterion":[{"key":"coverage","name":"Where it blocks","earned":15,"available":23},{"key":"blocking","name":"Blocking","earned":0,"available":26},{"key":"privacy","name":"Privacy and trust","earned":14,"available":20},{"key":"price","name":"Price","earned":31,"available":31}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Donations to EFF are optional","src":[1]}],"price_note":null,"lines":[{"key":"windows_reach","value":["Chrome","Edge","Firefox","Opera"],"points":12,"note":"The homepage lists Add to Chrome, Firefox, Edge and Opera buttons [1].","sources":[1]},{"key":"whole_pc","value":false,"points":0,"note":"Privacy Badger is described only as a browser extension [1][2].","sources":[1,2]},{"key":"mobile","value":["Android"],"points":3,"note":"Add to Firefox for Android and Edge for Android; the vendor says Safari on iOS lacks needed capabilities [1].","sources":[1]},{"key":"mv3","value":null,"points":0,"note":"Release notes mention Manifest V3 limitations but do not say the Chrome extension uses it; the repository manifest declares version 2 [3][5].","sources":[3,5]},{"key":"custom_rules","value":null,"points":0,"note":"Not published on the vendor's homepage FAQ or permissions page [1][4].","sources":[1,4]},{"key":"malware_block","value":null,"points":0,"note":"Not published on the vendor's homepage FAQ [1]; it describes tracker blocking only.","sources":[1]},{"key":"cookie_popups","value":null,"points":0,"note":"Not published on the vendor's homepage FAQ [1].","sources":[1]},{"key":"no_default_allowlist","value":null,"points":0,"note":"Not published on the vendor's homepage FAQ [1]; it describes a cookie-blocking yellowlist, not an ad allow-list.","sources":[1]},{"key":"open_source","value":true,"points":10,"note":"The README says Privacy Badger is licensed under GPL v3 or later [2].","sources":[2]},{"key":"no_history","value":null,"points":0,"note":"Not published on the vendor's pages [1][4]; the permissions page says it logs tracking destinations locally and shares nothing outside the browser.","sources":[1,4]},{"key":"no_account","value":true,"points":4,"note":"The homepage offers direct Add to browser buttons and mentions no sign-in [1].","sources":[1]},{"key":"free_plan","value":true,"points":12,"note":"Free extension with no time limit; it blocks trackers, including advertisers that track you, but is not a general ad blocker [1].","sources":[1]},{"key":"price","value":0,"points":12,"note":"A free extension with no paid plan; donations are optional [1].","sources":[1]},{"key":"devices","value":99,"points":4,"note":"No paid plan, so recorded as 99 under the rule [1].","sources":[1]},{"key":"refund","value":true,"points":3,"note":"No paid plan, so nothing to refund; recorded as true under the rule [1].","sources":[1]}],"sources":[{"n":1,"title":"Privacy Badger","publisher":"Electronic Frontier Foundation","url":"https://privacybadger.org/","accessed":"2026-10-08"},{"n":2,"title":"EFForg/privacybadger","publisher":"GitHub","url":"https://github.com/EFForg/privacybadger","accessed":"2026-10-08"},{"n":3,"title":"Privacy Badger releases","publisher":"GitHub","url":"https://github.com/EFForg/privacybadger/releases","accessed":"2026-10-08"},{"n":4,"title":"Privacy Badger permissions","publisher":"GitHub","url":"https://github.com/EFForg/privacybadger/blob/master/doc/permissions.md","accessed":"2026-10-08"},{"n":5,"title":"Privacy Badger manifest.json","publisher":"GitHub","url":"https://raw.githubusercontent.com/EFForg/privacybadger/master/src/manifest.json","accessed":"2026-10-08"}]},{"id":"total-adblock","name":"Total Adblock","vendor":"Total Security","category":"ad-blockers","website":"https://totaladblock.com/","rank":12,"of":12,"points":27,"by_criterion":[{"key":"coverage","name":"Where it blocks","earned":15,"available":23},{"key":"blocking","name":"Blocking","earned":5,"available":26},{"key":"privacy","name":"Privacy and trust","earned":4,"available":20},{"key":"price","name":"Price","earned":3,"available":31}],"plans":[{"name":"Total Adblock Plus","price":"€99/year","usd_month":9.23,"billing":"yearly","for":"1 person","notes":"FAQ mentions monthly, quarterly and biannual plans; no amounts shown. Promotions renew at the regular rate","src":[2,7]}],"price_note":"The pricing page shows only the €99 yearly price. First-period promotions renew at the regular rate, which the vendor does not state [2][7].","lines":[{"key":"windows_reach","value":["Chrome","Edge","Opera"],"points":9,"note":"Home page footnote names Chrome, Edge, Safari and Opera desktop browsers; help pages name Chrome, Edge and Opera. Firefox is not named [1][3][4].","sources":[1,3,4]},{"key":"whole_pc","value":false,"points":0,"note":"Pages list browser extensions plus Android and iOS apps; no Windows app or DNS setting is listed [1][4].","sources":[1,4]},{"key":"mobile","value":["iOS","Android"],"points":6,"note":"Apps for Android and iOS are listed [1][3].","sources":[1,3]},{"key":"mv3","value":null,"points":0,"note":"Not published on the vendor's home page or help articles [1][4].","sources":[1,4]},{"key":"custom_rules","value":null,"points":0,"note":"Not published on the vendor's home, pricing or help pages [1][2][4].","sources":[1,2,4]},{"key":"malware_block","value":true,"points":5,"note":"Home page lists protection against phishing and malicious websites [1].","sources":[1]},{"key":"cookie_popups","value":null,"points":0,"note":"The home page mentions blocking third-party cookies, not cookie-consent pop-ups [1].","sources":[1]},{"key":"no_default_allowlist","value":null,"points":0,"note":"The help article on Acceptable Ads does not say whether it is on by default [5].","sources":[5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [1][4].","sources":[1,4]},{"key":"no_history","value":null,"points":0,"note":"Not published for the ad blocker. The general privacy policy lists browsing history among data collected and names no logging switch [8].","sources":[8]},{"key":"no_account","value":true,"points":4,"note":"Chrome and Edge install steps add the extension from the store with no sign-in step; paid features need a login [3][9].","sources":[3,9]},{"key":"free_plan","value":null,"points":0,"note":"Pages describe no free version without a time limit; the home page says a subscription is required for full access [1][9].","sources":[1,9]},{"key":"price","value":9.23,"points":0,"note":"Total Adblock Plus, €99 billed yearly, about €8.25 a month; no USD or monthly price is shown [2]. Converted at €1 = $1.1186 [10].","sources":[2]},{"key":"devices","value":null,"points":0,"note":"The pricing page names desktop, laptop and mobile but gives no number [2].","sources":[2]},{"key":"refund","value":true,"points":3,"note":"Full refund within 30 days of an annual or biannual plan, 14 days for monthly or quarterly [6].","sources":[6]}],"sources":[{"n":1,"title":"Total Adblock home","publisher":"Total Adblock","url":"https://www.totaladblock.com/","accessed":"2026-10-08"},{"n":2,"title":"Total Adblock pricing","publisher":"Total Adblock","url":"https://www.totaladblock.com/pricing","accessed":"2026-10-08"},{"n":3,"title":"How to Download and Install","publisher":"Total Adblock Support","url":"https://help.totaladblock.com/en/tech/ab/-/how-to-download-and-install","accessed":"2026-10-08"},{"n":4,"title":"How Total Adblock Works","publisher":"Total Adblock Support","url":"https://help.totaladblock.com/en/tech/ab/-/how-total-adblock-works","accessed":"2026-10-08"},{"n":5,"title":"Acceptable Ads - Allow List","publisher":"Total Adblock Support","url":"https://help.totaladblock.com/en/tech/ab/-/acceptable-ads","accessed":"2026-10-08"},{"n":6,"title":"Refunds & Money Back Guarantee","publisher":"Total Adblock Support","url":"https://help.totaladblock.com/en/billing/-/refunds-and-money-back-guarantee","accessed":"2026-10-08"},{"n":7,"title":"Promotional Pricing Explained","publisher":"Total Adblock Support","url":"https://help.totaladblock.com/en/billing/-/promotional-pricing-explained","accessed":"2026-10-08"},{"n":8,"title":"Privacy Policy","publisher":"Total Security","url":"https://legal.totaladblock.com/privacy","accessed":"2026-10-08"},{"n":9,"title":"Where Are My Paid Features?","publisher":"Total Adblock Support","url":"https://help.totaladblock.com/en/tech/ab/-/tech-where-are-my-paid-features","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":10}]},{"id":"lyro","name":"Lyro AI Agent","vendor":"Tidio","category":"ai-customer-service-agents","website":"https://www.tidio.com/","rank":1,"of":11,"points":71,"by_criterion":[{"key":"price","name":"Price","earned":11,"available":18},{"key":"reach","name":"Channels and integrations","earned":12,"available":18},{"key":"learning","name":"What it learns from","earned":2,"available":6},{"key":"control","name":"Actions and control","earned":18,"available":24},{"key":"trust","name":"Data protection","earned":8,"available":14},{"key":"testing","name":"Independent testing","earned":20,"available":20}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Any team","notes":"First 50 Lyro conversations free, one time","src":[1]},{"name":"Core, 50 conversations","price":"$32.50/mo billed yearly","usd_month":32.5,"billing":"yearly","for":"Any team","notes":"$39 a month when billed monthly","src":[1]},{"name":"Core, 500 conversations","price":"$291.67/mo billed yearly","usd_month":291.67,"billing":"yearly","for":"Any team","notes":"$350 a month when billed monthly; 3 Actions, 5 Guidances","src":[1]},{"name":"Core, 1,000 conversations","price":"$583.33/mo billed yearly","usd_month":583.33,"billing":"yearly","for":"Any team","notes":"$700 a month when billed monthly","src":[1]},{"name":"Plus","price":"Contact sales","usd_month":null,"billing":"quote","for":"Larger teams","notes":"Platform plan from $300/mo plus usage; Lyro quota from 300 conversations; adds Lyro Connect and up to 10 Actions","src":[1]},{"name":"Premium","price":"Contact sales","usd_month":null,"billing":"quote","for":"Larger teams","notes":"From 3,000 conversations; pay-per-resolution billing","src":[1]}],"price_note":"Yearly prices are the monthly price less two months free, as the pricing page states [1]. A conversation counts once if Lyro replies at least once [1].","lines":[{"key":"free_access","value":"trial","points":2,"note":"First 50 Lyro conversations are free once; 7-day trial, no card. Counted as a trial, not a free plan [1].","sources":[1]},{"key":"price_500","value":291.67,"points":9,"note":"Core, 500 conversations: $350 monthly, 10 months' price when billed yearly. Read from the pricing page's plan data [1].","sources":[1]},{"key":"pay_per_resolution","value":null,"points":0,"note":"Premium lists pay-per-resolution billing, but the pricing page shows no price per resolution [1].","sources":[1]},{"key":"channels","value":["Email","Live chat","WhatsApp","Facebook Messenger or Instagram"],"points":8,"note":"Lyro works on any channel integrated with Tidio; the plan lists chat widget, Instagram, Messenger, WhatsApp, and Lyro for emails [1][10].","sources":[1,10]},{"key":"standalone","value":true,"points":2,"note":"The pricing FAQ says Lyro AI Agent can be bought as a standalone product [1].","sources":[1]},{"key":"help_desks","value":["Zendesk","Salesforce Service Cloud"],"points":2,"note":"Pricing page says to add the AI agent to Zendesk, Salesforce or any other help desk; the Lyro page also names Salesforce [1][2].","sources":[1,2]},{"key":"learn_sources","value":["Help centre or website"],"points":2,"note":"Website scraper and FAQ scraper build the knowledge base; Zendesk help centre articles can be imported [1][3]. Not published on the vendor's pricing or AI agent pages [1][3]. Only FAQ upload is named, with no file types. Not published on the vendor's AI agent pages [2][3]. Intercom chat migration is mentioned, not use as a knowledge source.","sources":[1,2,3]},{"key":"actions","value":true,"points":7,"note":"Lyro Actions call connected systems through APIs to change shipping addresses, start returns or trigger refunds; Core includes 3 Actions [1][4].","sources":[1,4]},{"key":"handoff","value":null,"points":0,"note":"Handoff to a human and ticket creation are documented, but passing on conversation history is not stated [2][6].","sources":[2,6]},{"key":"guardrails","value":true,"points":3,"note":"Lyro answers only from content you provide; Guidance sets escalation and handoff rules [5][6].","sources":[5,6]},{"key":"pre_launch_testing","value":true,"points":5,"note":"A testing environment simulates conversations so rules can be refined before customers see them [4][5].","sources":[4,5]},{"key":"change_control","value":null,"points":0,"note":"Not published on the vendor's AI agent pages [4][5][6]. No drafts, version history or approval step is described.","sources":[4,5,6]},{"key":"reporting","value":true,"points":3,"note":"Core plan lists metrics for conversation resolution, resolution rate and answer rate [1].","sources":[1]},{"key":"soc2_iso","value":true,"points":6,"note":"Trust page says Tidio completed its 2026 SOC 2 Type II audit; the report is available on request [7]. The security page also says so [8].","sources":[7,8]},{"key":"hipaa","value":false,"points":0,"note":"The terms say Tidio is not a HIPAA Business Associate; the customer stays responsible for any ePHI submitted [13].","sources":[13]},{"key":"dpa","value":true,"points":2,"note":"The terms say they contain an additional data processing agreement for users in the UK, EU and Switzerland, and link to the agreement [13].","sources":[13]},{"key":"residency","value":null,"points":0,"note":"Not published as a choice; the privacy policy says data is mainly processed in the EEA, with some US transfers [9].","sources":[9]},{"key":"no_training","value":false,"points":0,"note":"The terms say content is not used to train foundation models exposed to other customers, but Tidio may use aggregated, anonymised data to tune models and offers an opt-out [13].","sources":[13]},{"key":"g2_cx","value":200,"points":20,"note":"G2, October 2026: 200 of 200 (Tidio (Lyro)). [15]","sources":[15]}],"sources":[{"n":1,"title":"Tidio pricing","publisher":"Tidio","url":"https://www.tidio.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Lyro AI Agent","publisher":"Tidio","url":"https://www.tidio.com/ai-agent/","accessed":"2026-10-09"},{"n":3,"title":"Build and integrate Lyro","publisher":"Tidio","url":"https://www.tidio.com/ai-agent/build-and-integrate/","accessed":"2026-10-09"},{"n":4,"title":"Lyro Actions","publisher":"Tidio","url":"https://www.tidio.com/ai-agent/lyro-actions/","accessed":"2026-10-09"},{"n":5,"title":"Lyro Guidance","publisher":"Tidio","url":"https://www.tidio.com/ai-agent/lyro-guidance/","accessed":"2026-10-09"},{"n":6,"title":"Lyro trust and quality","publisher":"Tidio","url":"https://www.tidio.com/ai-agent/trust-and-quality/","accessed":"2026-10-09"},{"n":7,"title":"Tidio Trust Center","publisher":"Tidio","url":"https://trust.tidio.com/","accessed":"2026-10-09"},{"n":8,"title":"Tidio security","publisher":"Tidio","url":"https://www.tidio.com/security/","accessed":"2026-10-09"},{"n":9,"title":"Tidio privacy policy","publisher":"Tidio","url":"https://www.tidio.com/privacy-policy/","accessed":"2026-10-09"},{"n":10,"title":"Tidio WhatsApp integration","publisher":"Tidio","url":"https://www.tidio.com/integrations/whatsapp/","accessed":"2026-10-09"},{"n":11,"title":"Tidio's Lyro ranks No. 1 among AI CX agents in G2's 2026 evaluations","publisher":"Tidio","url":"https://www.tidio.com/blog/lyro-ai-cx-agent-g2-evaluations/","accessed":"2026-10-10"},{"n":12,"title":"Customer Experience agent evaluations","publisher":"G2","url":"https://ai.g2.com/evaluations/customer-experience","accessed":"2026-10-08"},{"n":13,"title":"Tidio terms and conditions","publisher":"Tidio","url":"https://www.tidio.com/terms/","accessed":"2026-10-09"},{"n":14,"title":"AI CX Agent Evaluations: General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":15}]},{"id":"fini-ai","name":"Fini AI","vendor":"Fini Inc.","category":"ai-customer-service-agents","website":"https://www.usefini.com/","rank":2,"of":11,"points":65,"by_criterion":[{"key":"price","name":"Price","earned":9,"available":18},{"key":"reach","name":"Channels and integrations","earned":12,"available":18},{"key":"learning","name":"What it learns from","earned":6,"available":6},{"key":"control","name":"Actions and control","earned":24,"available":24},{"key":"trust","name":"Data protection","earned":14,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Growth","price":"$0.89 per resolved ticket","usd_month":null,"billing":"monthly","for":"Up to 3,000 tickets a month","notes":"No seat fees; annual billing includes two months free","src":[1]},{"name":"Scale","price":"$0.69 per resolved ticket","usd_month":null,"billing":"monthly","for":"Up to 10,000 tickets a month","notes":"Adds a dedicated AI engineer and a Slack agent","src":[1]},{"name":"Enterprise","price":"$0.49 per resolved ticket","usd_month":null,"billing":"quote","for":"Unlimited tickets","notes":"Includes the 90-day pilot; contact Fini","src":[1]}],"price_note":"Per-resolution price on Growth. The plan is billed in advance on annual, quarterly or monthly terms; overage is billed monthly [1].","lines":[{"key":"free_access","value":"none","points":0,"note":"The 90-day free pilot is listed for Enterprise only; no self-serve trial or free plan is shown [1].","sources":[1]},{"key":"price_500","value":370.83,"points":6,"note":"500 x $0.89 on Growth = $445; annual billing includes two months free, so 10/12 of that [1].","sources":[1]},{"key":"pay_per_resolution","value":true,"points":3,"note":"Priced per resolved ticket; escalations to your team are free [1].","sources":[1]},{"key":"channels","value":["Email","Live chat","Voice calls"],"points":6,"note":"Docs list chat, email through help desks or Fini-hosted email, and inbound voice calls; no SMS, WhatsApp or Messenger [2][4].","sources":[2,4]},{"key":"standalone","value":true,"points":2,"note":"Chat widget, help center, hosted email, voice and API are described as standalone surfaces [4].","sources":[4]},{"key":"help_desks","value":["Zendesk","Salesforce Service Cloud","Freshdesk","HubSpot Service Hub"],"points":4,"note":"Deploy overview lists Zendesk, Salesforce, Freshdesk and HubSpot among supported help desks [4].","sources":[4]},{"key":"learn_sources","value":["Help centre or website","Uploaded files","Past conversations or tickets"],"points":6,"note":"Sources include links, URLs and help centers, with a sitemap mode [8]. Knowledge sources include files; the docs do not name file types [8]. Docs name past tickets as a knowledge source, and past conversations feed a review queue [8][11].","sources":[8,11]},{"key":"actions","value":true,"points":7,"note":"Actions make HTTP calls to your APIs, such as cancelling orders or looking up records, run through rules [9].","sources":[9]},{"key":"handoff","value":true,"points":3,"note":"Escalates to your team with the full conversation, knowledge sources and reasoning trace [4].","sources":[4]},{"key":"guardrails","value":true,"points":3,"note":"Guardrails check replies for banned terms, URL domains and up to 10 custom rules per agent [6].","sources":[6]},{"key":"pre_launch_testing","value":true,"points":5,"note":"Test Suite replays saved conversations with mock action responses; Inbox lets you chat with the agent [5].","sources":[5]},{"key":"change_control","value":true,"points":3,"note":"Behaviour prompts keep version history with drafts, restore as draft and publish [7].","sources":[7]},{"key":"reporting","value":true,"points":3,"note":"Analytics cover volume, deflection, escalations, CSAT and escalation reasons [10].","sources":[10]},{"key":"soc2_iso","value":true,"points":6,"note":"Home page lists SOC 2 Type II and ISO 27001; the pricing FAQ says compliance is included in every plan [1][2].","sources":[1,2]},{"key":"hipaa","value":true,"points":2,"note":"Pricing lists \"Data residency + BAA/DPA\" as an Enterprise extra [1].","sources":[1]},{"key":"dpa","value":true,"points":2,"note":"Fini publishes a Data Processing Addendum covering GDPR, and its Terms say the DPA forms part of them [12][13].","sources":[12,13,3]},{"key":"residency","value":true,"points":2,"note":"The DPA says data is stored in the region designated for the account, United States or European Union, set in the order form [12].","sources":[12,1]},{"key":"no_training","value":true,"points":2,"note":"Terms say Customer Data is never used to train or improve shared or foundational models [13][1].","sources":[13,1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [14].","sources":[14]}],"sources":[{"n":1,"title":"Fini pricing","publisher":"Fini","url":"https://www.usefini.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Fini home","publisher":"Fini","url":"https://www.usefini.com/","accessed":"2026-10-09"},{"n":3,"title":"Fini security portal","publisher":"Fini","url":"https://security.usefini.com/","accessed":"2026-10-09"},{"n":4,"title":"Deploy overview","publisher":"Fini docs","url":"https://docs.usefini.com/en/deploy/overview","accessed":"2026-10-09"},{"n":5,"title":"Test Suite","publisher":"Fini docs","url":"https://docs.usefini.com/en/testing/test-suite","accessed":"2026-10-09"},{"n":6,"title":"Guardrails","publisher":"Fini docs","url":"https://docs.usefini.com/en/configuration/guardrails","accessed":"2026-10-09"},{"n":7,"title":"Prompts","publisher":"Fini docs","url":"https://docs.usefini.com/en/configuration/prompts","accessed":"2026-10-09"},{"n":8,"title":"Knowledge overview","publisher":"Fini docs","url":"https://docs.usefini.com/en/knowledge/overview","accessed":"2026-10-09"},{"n":9,"title":"Actions","publisher":"Fini docs","url":"https://docs.usefini.com/en/api-reference/actions","accessed":"2026-10-09"},{"n":10,"title":"Analytics","publisher":"Fini docs","url":"https://docs.usefini.com/en/analytics","accessed":"2026-10-09"},{"n":11,"title":"Fini documentation","publisher":"Fini docs","url":"https://docs.usefini.com/introduction","accessed":"2026-10-09"},{"n":12,"title":"Data Processing Addendum","publisher":"Fini","url":"https://www.usefini.com/security/data-processing-addendum","accessed":"2026-10-09"},{"n":13,"title":"Terms of Service","publisher":"Fini","url":"https://www.usefini.com/security/terms-of-service","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":14}]},{"id":"intercom-fin","name":"Fin AI Agent","vendor":"Fin (formerly Intercom)","category":"ai-customer-service-agents","website":"https://fin.ai/","rank":3,"of":11,"points":62,"by_criterion":[{"key":"price","name":"Price","earned":9,"available":18},{"key":"reach","name":"Channels and integrations","earned":16,"available":18},{"key":"learning","name":"What it learns from","earned":4,"available":6},{"key":"control","name":"Actions and control","earned":21,"available":24},{"key":"trust","name":"Data protection","earned":12,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Fin with your current help desk","price":"$0.99 per outcome","usd_month":49.5,"billing":"monthly","for":"Teams on another help desk","notes":"50 outcomes a month minimum; no seat fees","src":[1]},{"name":"Fin with Intercom help desk","price":"From $0.99 per outcome + $29 per seat/month","usd_month":null,"billing":"monthly","for":"Teams using Fin's own help desk","notes":"Seat fee plus outcome fees; no minimum listed","src":[1]}],"price_note":"Qualifications cost $9.99 each; resolutions, procedure handoffs, disqualifications and self-serve routings cost $0.99 each [1]. The pricing page does not state a billing term [1].","lines":[{"key":"free_access","value":"trial","points":2,"note":"14-day trial with unlimited outcomes; no credit card to sign up. No free plan listed [1].","sources":[1]},{"key":"price_500","value":495,"points":4,"note":"$0.99 per outcome times 500, on the plan for a current help desk with no seat fees [1].","sources":[1]},{"key":"pay_per_resolution","value":true,"points":3,"note":"Price is per outcome; conversations that go to your team with no outcome are not charged [1].","sources":[1]},{"key":"channels","value":["Email","Live chat","WhatsApp","SMS","Facebook Messenger or Instagram"],"points":10,"note":"Channels page lists email, chat, WhatsApp, SMS, Messenger and Instagram. Voice not counted: Fin Voice is offered to select customers through sales [1][3].","sources":[1,3]},{"key":"standalone","value":true,"points":2,"note":"A plan for Fin with your current help desk is listed, with no seat costs [1].","sources":[1]},{"key":"help_desks","value":["Zendesk","Salesforce Service Cloud","Freshdesk","HubSpot Service Hub"],"points":4,"note":"Integrations page names all four, with Zendesk tickets and messaging [4].","sources":[4]},{"key":"learn_sources","value":["Help centre or website","Uploaded files"],"points":4,"note":"Fin syncs help centres from Zendesk, Salesforce and Freshdesk, and public website URLs [5]. Uploaded PDF documents can be added as content [5]. Fin uses your knowledge base as its source of truth, not past tickets directly [13].","sources":[5,13]},{"key":"actions","value":true,"points":7,"note":"The home page says Fin takes actions via API, Data Connectors or MCP, and processes payments and refunds [2].","sources":[2]},{"key":"handoff","value":null,"points":0,"note":"Fin's page says it hands off with full customer context; it does not say the conversation history is passed on [2].","sources":[2]},{"key":"guardrails","value":true,"points":3,"note":"Guidance and escalation rules are set in Fin; it escalates to a human when confidence thresholds are not met [7][9].","sources":[7,9]},{"key":"pre_launch_testing","value":true,"points":5,"note":"A Preview panel, batch testing and live tests are documented before setting Fin live [7].","sources":[7]},{"key":"change_control","value":true,"points":3,"note":"Procedures keep version history with draft and Set live; Releases are drafted for you to approve [6][8].","sources":[6,8]},{"key":"reporting","value":true,"points":3,"note":"Pricing page lists AI-powered insights, AI Topics, Trends and CX Score for analysing Fin [1].","sources":[1]},{"key":"soc2_iso","value":true,"points":6,"note":"Trust page lists SOC 2 Type II and ISO 27001 [9].","sources":[9]},{"key":"hipaa","value":true,"points":2,"note":"Help article says Fin signs a business associate agreement; Fin AI Agent is a covered product [10].","sources":[10]},{"key":"dpa","value":true,"points":2,"note":"Intercom publishes a Data Processing Addendum that covers GDPR [12].","sources":[12]},{"key":"residency","value":true,"points":2,"note":"Workspaces can be hosted in the US, EU or Australia; regional hosting is for customers on a contract [11].","sources":[11]},{"key":"no_training","value":false,"points":0,"note":"Fin may use anonymised customer data for model fine-tuning; you can opt out. Third-party AI providers may not train on it [9].","sources":[9]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [17]. Fin appears on the leaderboard without a score.","sources":[17]}],"sources":[{"n":1,"title":"Fin pricing","publisher":"Fin","url":"https://fin.ai/pricing","accessed":"2026-10-09"},{"n":2,"title":"Fin AI Agent","publisher":"Fin","url":"https://fin.ai/","accessed":"2026-10-09"},{"n":3,"title":"Fin channels","publisher":"Fin","url":"https://fin.ai/channels","accessed":"2026-10-09"},{"n":4,"title":"Fin helpdesk integrations","publisher":"Fin","url":"https://fin.ai/integrations/helpdesk","accessed":"2026-10-09"},{"n":5,"title":"Train Fin on your content","publisher":"Fin","url":"https://fin.ai/help/en/articles/15175971-train-fin-on-your-content","accessed":"2026-10-09"},{"n":6,"title":"Fin testing and releases","publisher":"Fin","url":"https://fin.ai/testing","accessed":"2026-10-09"},{"n":7,"title":"How to preview and test Fin","publisher":"Fin","url":"https://fin.ai/help/en/articles/13975790-how-to-preview-and-test-fin","accessed":"2026-10-09"},{"n":8,"title":"Manage procedure versions and publishing","publisher":"Fin","url":"https://fin.ai/help/en/articles/14324571-manage-procedure-versions-and-publishing","accessed":"2026-10-09"},{"n":9,"title":"Fin trust and reliability","publisher":"Fin","url":"https://fin.ai/trust-reliability","accessed":"2026-10-09"},{"n":10,"title":"HIPAA compliance and BAA","publisher":"Fin","url":"https://fin.ai/help/en/articles/14334711-hipaa-compliance-and-baa","accessed":"2026-10-09"},{"n":11,"title":"Regional data hosting","publisher":"Fin","url":"https://fin.ai/help/en/articles/13976037-regional-data-hosting","accessed":"2026-10-09"},{"n":12,"title":"Data Processing Addendum","publisher":"Intercom","url":"https://www.intercom.com/legal/data-processing-agreement","accessed":"2026-10-09"},{"n":13,"title":"Sync ticket and case history","publisher":"Fin","url":"https://fin.ai/help/en/articles/13976004-sync-ticket-case-history","accessed":"2026-10-09"},{"n":14,"title":"About Fin","publisher":"Fin","url":"https://fin.ai/about","accessed":"2026-10-09"},{"n":15,"title":"Customer Experience agent evaluations","publisher":"G2","url":"https://ai.g2.com/evaluations/customer-experience","accessed":"2026-10-08"},{"n":16,"title":"AI CX Agent Evaluations: General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":17}]},{"id":"freshworks-freddy-ai-agent","name":"Freddy AI Agent","vendor":"Freshworks Inc.","category":"ai-customer-service-agents","website":"https://www.freshworks.com/","rank":4,"of":11,"points":61,"by_criterion":[{"key":"price","name":"Price","earned":9,"available":18},{"key":"reach","name":"Channels and integrations","earned":9,"available":18},{"key":"learning","name":"What it learns from","earned":4,"available":6},{"key":"control","name":"Actions and control","earned":21,"available":24},{"key":"trust","name":"Data protection","earned":8,"available":14},{"key":"testing","name":"Independent testing","earned":10,"available":20}],"plans":[{"name":"Freshdesk Growth","price":"$19 per agent a month, billed annually","usd_month":19,"billing":"yearly","for":"Per agent","notes":"Includes Freddy AI Agent and the first 500 sessions","src":[1]},{"name":"Freshdesk Pro","price":"$55 per agent a month, billed annually","usd_month":55,"billing":"yearly","for":"Per agent","notes":"Includes Freddy AI Agent and the first 500 sessions","src":[1]},{"name":"Freshdesk Enterprise","price":"$89 per agent a month, billed annually","usd_month":89,"billing":"yearly","for":"Per agent","notes":"Includes Freddy AI Agent and the first 500 sessions","src":[1]},{"name":"Additional AI Agent sessions","price":"$49 per 100 sessions","usd_month":null,"billing":"monthly","for":"Add-on","notes":"Session packs are valid for your payment cycle","src":[1]}],"price_note":"The pricing page shows plan prices billed annually and no monthly figure for Growth [1]. The $49 session pack is read as a monthly cost; the page says packs are valid for the payment cycle [1].","lines":[{"key":"free_access","value":"none","points":0,"note":"500 free sessions once per account; the page does not state that no card is needed, and paying by card is required to continue [1].","sources":[1]},{"key":"price_500","value":264,"points":9,"note":"5 × $49 per 100 sessions = $245, plus one Growth seat at $19 a month the agent needs [1].","sources":[1]},{"key":"pay_per_resolution","value":false,"points":0,"note":"Pricing is per session, a unique interaction, not per resolved conversation [1].","sources":[1]},{"key":"channels","value":["Email","Live chat","WhatsApp","Facebook Messenger or Instagram"],"points":8,"note":"Email agents; chat agents on web chat, WhatsApp, Facebook, Instagram and Messenger. SMS and voice are not mentioned [2].","sources":[2]},{"key":"standalone","value":false,"points":0,"note":"Listed only as a feature of Freshdesk Growth, Pro and Enterprise; the agent works in the Freshdesk inbox [1][4].","sources":[1,4]},{"key":"help_desks","value":["Freshdesk"],"points":1,"note":"The agent runs in Freshdesk's own ticket inbox; Zendesk, Salesforce and HubSpot are not named [4].","sources":[4]},{"key":"learn_sources","value":["Help centre or website","Uploaded files"],"points":4,"note":"Published solution articles and public website URLs such as help centres [3]. Text-based PDF, DOCX and TXT files [3]. Not published on the vendor's knowledge-sources article [3].","sources":[3]},{"key":"actions","value":true,"points":7,"note":"Workflows can use Actions Library integrations and reusable API actions; no beta label shown [2].","sources":[2]},{"key":"handoff","value":null,"points":0,"note":"Docs say agents escalate to a human agent, preserving context; passing the conversation history is not stated [2].","sources":[2]},{"key":"guardrails","value":true,"points":3,"note":"Instructions set response boundaries and topics to avoid; confidence threshold and daily limits apply [2][4].","sources":[2,4]},{"key":"pre_launch_testing","value":true,"points":5,"note":"Preview uses the draft setup; Evaluate runs bulk tests of up to 50 queries [4].","sources":[4]},{"key":"change_control","value":true,"points":3,"note":"New agents start in Draft and deployment moves them to Active, a draft-and-publish flow [4].","sources":[4]},{"key":"reporting","value":true,"points":3,"note":"Analyze stage covers metrics and logs; Session Usage Summary Report tracks sessions [2].","sources":[2]},{"key":"soc2_iso","value":true,"points":6,"note":"Trust Center lists SOC 2 Type 2 reports and ISO/IEC 27001:2022 certificates [5].","sources":[5]},{"key":"hipaa","value":null,"points":0,"note":"Freshworks signs a BAA for Freshdesk, but the guide does not mention AI features [6].","sources":[6]},{"key":"dpa","value":true,"points":2,"note":"Trust Center lists a Data Processing Agreement as available [5].","sources":[5]},{"key":"residency","value":null,"points":0,"note":"Not published on the vendor's security page [7].","sources":[7]},{"key":"no_training","value":null,"points":0,"note":"Not published on the vendor's Trust Center or security page; Trust Center only names AI model providers in subprocessors [5][7].","sources":[5,7]},{"key":"g2_cx","value":105,"points":10,"note":"G2, October 2026: 105 of 200 (Freshworks). [10]","sources":[10]}],"sources":[{"n":1,"title":"Freshdesk pricing","publisher":"Freshworks","url":"https://www.freshworks.com/freshdesk/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Introduction to AI Agent Studio","publisher":"Freshdesk Support","url":"https://support.freshdesk.com/support/solutions/articles/50000011711-introduction-to-ai-agent-studio","accessed":"2026-10-09"},{"n":3,"title":"Build and curate knowledge for AI agents","publisher":"Freshdesk Support","url":"https://support.freshdesk.com/support/solutions/articles/50000011712-build-and-curate-knowledge-for-ai-agents","accessed":"2026-10-09"},{"n":4,"title":"Email AI Agent setup and configuration","publisher":"Freshdesk Support","url":"https://support.freshdesk.com/support/solutions/articles/50000013867-email-ai-agent-setup-and-configuration","accessed":"2026-10-09"},{"n":5,"title":"Freshworks Trust Center","publisher":"Freshworks","url":"https://trust.freshworks.com/","accessed":"2026-10-09"},{"n":6,"title":"HIPAA Configuration Guide","publisher":"Freshdesk Support","url":"https://support.freshdesk.com/support/solutions/articles/238735-hipaa-configuration-guide","accessed":"2026-10-09"},{"n":7,"title":"Freshworks security","publisher":"Freshworks","url":"https://www.freshworks.com/security/","accessed":"2026-10-09"},{"n":8,"title":"Customer Experience agent evaluations","publisher":"G2","url":"https://ai.g2.com/evaluations/customer-experience","accessed":"2026-10-08"},{"n":9,"title":"AI CX Agent Evaluations: General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":10}]},{"id":"kommunicate-ai-agents","name":"Kommunicate AI Agents","vendor":"Kommunicate","category":"ai-customer-service-agents","website":"https://www.kommunicate.io/","rank":5,"of":11,"points":58,"by_criterion":[{"key":"price","name":"Price","earned":14,"available":18},{"key":"reach","name":"Channels and integrations","earned":14,"available":18},{"key":"learning","name":"What it learns from","earned":4,"available":6},{"key":"control","name":"Actions and control","earned":18,"available":24},{"key":"trust","name":"Data protection","earned":8,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Starter, yearly","price":"$34/month","usd_month":34,"billing":"yearly","for":"1 team member, 1 AI agent","notes":"250 conversations a month; $15 per extra 1,000","src":[1]},{"name":"Starter, monthly","price":"$40/month","usd_month":40,"billing":"monthly","for":"1 team member, 1 AI agent","notes":"250 conversations a month","src":[1]},{"name":"Professional, yearly","price":"$167/month","usd_month":167,"billing":"yearly","for":"3 team members, 2 AI agents","notes":"2,000 conversations a month; $10 per extra 1,000","src":[1]},{"name":"Professional, monthly","price":"$200/month","usd_month":200,"billing":"monthly","for":"3 team members, 2 AI agents","notes":"2,000 conversations a month","src":[1]},{"name":"Enterprise","price":"Contact sales","usd_month":null,"billing":"quote","for":"Custom","notes":"Custom agents and seats","src":[1]}],"price_note":"Voice AI is listed at $0.06 a minute on Starter and Professional, on top of the plan [1]. Conversation volume for Enterprise is not stated [1].","lines":[{"key":"free_access","value":"trial","points":2,"note":"Pricing page shows a 30-day trial on all plans and says no credit card is required [1].","sources":[1]},{"key":"price_500","value":37.75,"points":12,"note":"Starter at $34 billed yearly includes 250; 250 more at $15 per 1,000 adds $3.75 if billed pro rata, which the page does not state [1].","sources":[1]},{"key":"pay_per_resolution","value":false,"points":0,"note":"Plans are priced by conversations included, with overage per 1,000 conversations; no per-resolution price [1].","sources":[1]},{"key":"channels","value":["Email","Live chat","WhatsApp","Voice calls","Facebook Messenger or Instagram"],"points":10,"note":"Email product page, home page and pricing list these; AI email replies and Voice AI at $0.06 a minute [1][2][5][6].","sources":[1,2,5,6]},{"key":"standalone","value":true,"points":2,"note":"Plans cover the agent on its own, and the Zendesk integration page says AI is added to your Zendesk Suite [1][7].","sources":[1,7]},{"key":"help_desks","value":["Zendesk","Freshdesk"],"points":2,"note":"Zendesk and Freshdesk are named integrations; Salesforce and HubSpot appear without Service Cloud or Service Hub [7][8].","sources":[7,8]},{"key":"learn_sources","value":["Help centre or website","Uploaded files"],"points":4,"note":"Trains on a website URL or its help pages, and links to the Kommunicate Helpcenter [2][4]. Supported document formats are PDF, CSV, DOCX, XLS, XLSX and TXT [4]. Features page only says the agent learns from ongoing conversations; past conversations are not documented as a knowledge source [3][4].","sources":[2,3,4]},{"key":"actions","value":true,"points":7,"note":"Webhooks and inline code in intents fetch live data or trigger backend logic [3][4].","sources":[3,4]},{"key":"handoff","value":null,"points":0,"note":"Home page says the agent transfers to a person with context; the docs do not say the conversation history is passed on [2][4].","sources":[2,4]},{"key":"guardrails","value":true,"points":3,"note":"Features page says to set objectives and guardrails; the agent declines off-topic questions [2][3].","sources":[2,3]},{"key":"pre_launch_testing","value":true,"points":5,"note":"Docs describe a dashboard test environment and testing queries once training is active; Share preview applies to Salesforce FAQ agents [4].","sources":[4]},{"key":"change_control","value":null,"points":0,"note":"Not published on the vendor's Kompose builder docs; drafts appear only in the multilingual workflow [3][4].","sources":[3,4]},{"key":"reporting","value":true,"points":3,"note":"Home page says to track what the AI resolves and why conversations escalate; features page lists a dashboard [2][3].","sources":[2,3]},{"key":"soc2_iso","value":true,"points":6,"note":"Email page FAQ says it complies with SOC 2 Type 2 and ISO 27001; trust site lists both as compliant; no report or auditor is named [5][10].","sources":[5,10]},{"key":"hipaa","value":null,"points":0,"note":"Trust site lists HIPAA compliance but no business associate agreement is published on its trust pages [9][10].","sources":[9,10]},{"key":"dpa","value":true,"points":2,"note":"The DPA page lets customers download and execute a GDPR data processing agreement [9].","sources":[9]},{"key":"residency","value":null,"points":0,"note":"Not published on the vendor's DPA or trust site [9][10].","sources":[9,10]},{"key":"no_training","value":null,"points":0,"note":"Not published on the vendor's DPA or trust site [9][10].","sources":[9,10]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [11].","sources":[11]}],"sources":[{"n":1,"title":"Kommunicate pricing","publisher":"Kommunicate","url":"https://www.kommunicate.io/pricing","accessed":"2026-10-09"},{"n":2,"title":"Kommunicate home page","publisher":"Kommunicate","url":"https://www.kommunicate.io/","accessed":"2026-10-09"},{"n":3,"title":"Kommunicate features","publisher":"Kommunicate","url":"https://www.kommunicate.io/features","accessed":"2026-10-09"},{"n":4,"title":"Kompose AI agent builder","publisher":"Kommunicate docs","url":"https://docs.kommunicate.io/docs/bot-kompose","accessed":"2026-10-09"},{"n":5,"title":"AI email ticketing","publisher":"Kommunicate","url":"https://www.kommunicate.io/product/ai-email-ticketing/","accessed":"2026-10-09"},{"n":6,"title":"Voice AI agent","publisher":"Kommunicate","url":"https://www.kommunicate.io/product/voice-ai/","accessed":"2026-10-09"},{"n":7,"title":"Zendesk chatbot integration","publisher":"Kommunicate","url":"https://www.kommunicate.io/integration/zendesk-chatbot/","accessed":"2026-10-09"},{"n":8,"title":"Kommunicate integrations","publisher":"Kommunicate","url":"https://www.kommunicate.io/integrations/","accessed":"2026-10-09"},{"n":9,"title":"Data processing agreement","publisher":"Kommunicate","url":"https://www.kommunicate.io/dpa","accessed":"2026-10-09"},{"n":10,"title":"Kommunicate Trust Center","publisher":"Kommunicate","url":"https://kommunicate.trust.site/","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":11}]},{"id":"hubspot-customer-agent","name":"HubSpot Customer Agent","vendor":"HubSpot, Inc.","category":"ai-customer-service-agents","website":"https://www.hubspot.com/","rank":6,"of":11,"points":57,"by_criterion":[{"key":"price","name":"Price","earned":9,"available":18},{"key":"reach","name":"Channels and integrations","earned":9,"available":18},{"key":"learning","name":"What it learns from","earned":2,"available":6},{"key":"control","name":"Actions and control","earned":18,"available":24},{"key":"trust","name":"Data protection","earned":10,"available":14},{"key":"testing","name":"Independent testing","earned":9,"available":20}],"plans":[{"name":"Customer Agent credits (pay as you go)","price":"$0.010 per credit; 50 credits per resolved conversation","usd_month":null,"billing":"monthly","for":"Text-based channels","notes":"$0.50 per resolution; capacity packs $10 per 1,000 credits","src":[4]},{"name":"Service Hub Professional seat","price":"$90 or $100 per seat a month","usd_month":90,"billing":"yearly","for":"Per seat","notes":"Page does not label which price is annual; includes 3,000 credits a month","src":[1]},{"name":"Service Hub Starter seat","price":"$7 or $20 per seat a month","usd_month":null,"billing":"monthly","for":"Per seat","notes":"Customer Agent needs Professional or Enterprise","src":[1,2]}],"price_note":"The pricing page shows $90 and $100 for a Professional seat without saying which is the annual price; $90 is used [1]. Professional includes 3,000 credits a month, which are not deducted here [1]. The pricing page says the Professional seat price does not include a required one-time Professional Onboarding fee of $1,500 (Enterprise: $3,500) [1].","lines":[{"key":"free_access","value":"none","points":0,"note":"The 14-day free access requires buying a Service Professional or Enterprise seat [1].","sources":[1]},{"key":"price_500","value":340,"points":6,"note":"500 × 50 credits × $0.010 = $250 [4], plus the $90 Professional seat the agent requires [1][2].","sources":[1,2,4]},{"key":"pay_per_resolution","value":true,"points":3,"note":"Rate sheet lists 50 credits to resolve one conversation; credits are used only on a resolution [2][4].","sources":[2,4]},{"key":"channels","value":["Email","Live chat","WhatsApp","Facebook Messenger or Instagram"],"points":8,"note":"Catalog names chat and email; set-up needs a Facebook, WhatsApp or live chat channel. Calling is beta [2][4].","sources":[2,4]},{"key":"standalone","value":false,"points":0,"note":"Available only with a Professional or Enterprise subscription of a HubSpot hub [2].","sources":[2]},{"key":"help_desks","value":["HubSpot Service Hub"],"points":1,"note":"Runs in the conversations inbox or help desk workspace of HubSpot's own hubs, including Service Hub [2].","sources":[2]},{"key":"learn_sources","value":["Help centre or website"],"points":2,"note":"Add a website URL; with 'Import related URLs' up to 5,000 URLs on the domain are synced [3]. Not published on the vendor's set-up and overview articles [2][3]. Not published on the vendor's set-up and overview articles [2][3].","sources":[2,3]},{"key":"actions","value":true,"points":7,"note":"You can set up actions the agent performs, such as resetting a password; no beta label shown [3].","sources":[3]},{"key":"handoff","value":null,"points":0,"note":"Articles describe reassigning to a human agent but not whether the conversation history is passed on [2][3].","sources":[2,3]},{"key":"guardrails","value":true,"points":3,"note":"Guidelines set how the agent should respond, and handoff triggers can be added; we count guidelines as required rules [3].","sources":[3]},{"key":"pre_launch_testing","value":true,"points":5,"note":"Test button for email or live chat, testing insights and batch testing before deployment [3].","sources":[3]},{"key":"change_control","value":null,"points":0,"note":"Not published on the vendor's set-up article [3].","sources":[3]},{"key":"reporting","value":true,"points":3,"note":"Performance reports and metrics, knowledge-gap identification and topic analysis [3].","sources":[3]},{"key":"soc2_iso","value":true,"points":6,"note":"HubSpot says it holds a SOC 2 Type 2 report [5].","sources":[5]},{"key":"hipaa","value":null,"points":0,"note":"Not published on the vendor's security page [5].","sources":[5]},{"key":"dpa","value":true,"points":2,"note":"HubSpot publishes a Data Processing Agreement covering GDPR [6].","sources":[6]},{"key":"residency","value":true,"points":2,"note":"Newer customers can store data in the EU data centre in Frankfurt; otherwise US East [5].","sources":[5]},{"key":"no_training","value":false,"points":0,"note":"Terms say HubSpot may use Customer Data to train its AI models, with an opt-out in account settings [9].","sources":[9]},{"key":"g2_cx","value":95,"points":9,"note":"G2, October 2026: 95 of 200 (HubSpot Breeze Customer Agent). [11]","sources":[11]}],"sources":[{"n":1,"title":"HubSpot Service Hub pricing","publisher":"HubSpot","url":"https://www.hubspot.com/pricing/service","accessed":"2026-10-09"},{"n":2,"title":"Understand the customer agent","publisher":"HubSpot Knowledge Base","url":"https://knowledge.hubspot.com/customer-agent/understand-the-customer-agent","accessed":"2026-10-09"},{"n":3,"title":"Set up the customer agent","publisher":"HubSpot Knowledge Base","url":"https://knowledge.hubspot.com/customer-agent/set-up-the-customer-agent","accessed":"2026-10-09"},{"n":4,"title":"HubSpot Product and Services Catalog","publisher":"HubSpot","url":"https://legal.hubspot.com/hubspot-product-and-services-catalog","accessed":"2026-10-09"},{"n":5,"title":"HubSpot security","publisher":"HubSpot","url":"https://legal.hubspot.com/security","accessed":"2026-10-09"},{"n":6,"title":"HubSpot Data Processing Agreement","publisher":"HubSpot","url":"https://legal.hubspot.com/dpa","accessed":"2026-10-09"},{"n":7,"title":"Customer Experience evaluations","publisher":"G2","url":"https://ai.g2.com/evaluations/customer-experience","accessed":"2026-10-08"},{"n":8,"title":"March 2022 security incident","publisher":"HubSpot","url":"https://hubspot.com/en-us/march-2022-security-incident","accessed":"2026-10-09"},{"n":9,"title":"HubSpot Customer Terms of Service","publisher":"HubSpot","url":"https://legal.hubspot.com/terms-of-service","accessed":"2026-10-09"},{"n":10,"title":"AI CX Agent Evaluations: General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":11}]},{"id":"zendesk-ai-agents","name":"Zendesk AI Agents","vendor":"Zendesk","category":"ai-customer-service-agents","website":"https://www.zendesk.com/","rank":7,"of":11,"points":55,"by_criterion":[{"key":"price","name":"Price","earned":7,"available":18},{"key":"reach","name":"Channels and integrations","earned":11,"available":18},{"key":"learning","name":"What it learns from","earned":4,"available":6},{"key":"control","name":"Actions and control","earned":21,"available":24},{"key":"trust","name":"Data protection","earned":12,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Support Team","price":"$19/agent/month billed yearly","usd_month":19,"billing":"yearly","for":"Per agent","notes":"$25 monthly; includes 5 automated resolutions per agent","src":[1]},{"name":"Suite Team","price":"$55/agent/month billed yearly","usd_month":55,"billing":"yearly","for":"Per agent","notes":"$69 monthly; adds social messaging channels; 5 resolutions per agent","src":[1]},{"name":"Suite Professional","price":"$115/agent/month billed yearly","usd_month":115,"billing":"yearly","for":"Per agent","notes":"$149 monthly; 10 resolutions per agent","src":[1]},{"name":"Automated resolutions","price":"$1.50 committed, $2.00 pay-as-you-go","usd_month":null,"billing":"monthly","for":"Any plan","notes":"Charged per resolved request, on top of seats","src":[1]}],"price_note":"Seat prices are per agent. Committed usage means buying 100 or more resolutions in advance; extra usage bills at the pay-as-you-go rate [1][8].","lines":[{"key":"free_access","value":"trial","points":2,"note":"14-day free trial, no credit card required. Includes Suite Professional features [1][2].","sources":[1,2]},{"key":"price_500","value":769,"points":2,"note":"500 x $1.50 = $750 plus one Support Team seat, $19 yearly rate, as AI agents need a Zendesk plan [1][3].","sources":[1,3]},{"key":"pay_per_resolution","value":true,"points":3,"note":"Billing is per automated resolution: $1.50 committed or $2.00 pay-as-you-go [1].","sources":[1]},{"key":"channels","value":["Email","Live chat","WhatsApp","Voice calls","Facebook Messenger or Instagram"],"points":10,"note":"Web and mobile messaging, WhatsApp, Facebook, Instagram, email and voice; voice needs Zendesk voice [1][2][10].","sources":[1,2,10]},{"key":"standalone","value":false,"points":0,"note":"Native AI agents are included in Zendesk Suite and Support plans. Forethought agents for other platforms are sold through sales [2].","sources":[2]},{"key":"help_desks","value":["Zendesk"],"points":1,"note":"Runs in Zendesk. Other platforms are mentioned only for the separate Forethought product, with none named [2].","sources":[2]},{"key":"learn_sources","value":["Help centre or website","Uploaded files"],"points":4,"note":"Agents use a Zendesk help centre or an external knowledge base [2][11]. The AI agents page says agents connect to external sources such as Google Drive or PDFs [2]. Not published on the vendor's AI agent pages [2][3][11].","sources":[2,3,11]},{"key":"actions","value":true,"points":7,"note":"Agents take action in connected tools; procedures can insert API integrations [2][5].","sources":[2,5]},{"key":"handoff","value":null,"points":0,"note":"An escalation block routes to a human, but passing conversation history is not stated [2][4].","sources":[2,4]},{"key":"guardrails","value":true,"points":3,"note":"Zendesk says you set policies for how AI agents operate and review their behaviour [2].","sources":[2]},{"key":"pre_launch_testing","value":true,"points":5,"note":"A Test AI agent widget lets you try an agent before making it live [6].","sources":[6]},{"key":"change_control","value":true,"points":3,"note":"Procedure changes are kept in version history and earlier live versions can be restored [5].","sources":[5]},{"key":"reporting","value":true,"points":3,"note":"Advanced analytics shows automated resolutions, contact reasons and total AI agent conversations [7].","sources":[7]},{"key":"soc2_iso","value":true,"points":6,"note":"Zendesk undergoes SOC 2 Type II audits and is ISO 27001:2022 certified [9].","sources":[9]},{"key":"hipaa","value":true,"points":2,"note":"Trust page says Zendesk AI is eligible for coverage under Zendesk's BAA; signing a BAA needs the Advanced Compliance add-on [9].","sources":[9]},{"key":"dpa","value":true,"points":2,"note":"The Zendesk DPA can be reviewed and signed on its website [9].","sources":[9]},{"key":"residency","value":true,"points":2,"note":"Customers who buy the Data Center Location add-on can select the region that hosts their service data [9].","sources":[9]},{"key":"no_training","value":false,"points":0,"note":"Zendesk uses service data to train generic cross-account ML models; third-party LLM providers may not train on it [9].","sources":[9]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [15]. G2 lists Zendesk as under evaluation.","sources":[15]}],"sources":[{"n":1,"title":"Zendesk pricing","publisher":"Zendesk","url":"https://www.zendesk.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Zendesk AI agents","publisher":"Zendesk","url":"https://www.zendesk.com/service/ai/ai-agents/","accessed":"2026-10-09"},{"n":3,"title":"About AI agents","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/6970583409690","accessed":"2026-10-09"},{"n":4,"title":"Dialogues for AI agents","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/8357749494810","accessed":"2026-10-09"},{"n":5,"title":"Generative procedures for AI agents","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/8979864563610","accessed":"2026-10-09"},{"n":6,"title":"Testing conversation flows in AI agents","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/8357758879130-Testing-conversation-flows-in-AI-agents","accessed":"2026-10-09"},{"n":7,"title":"AI agents advanced analytics","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/9510024609178","accessed":"2026-10-09"},{"n":8,"title":"About automated resolutions","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/5352026794010","accessed":"2026-10-09"},{"n":9,"title":"Zendesk Trust Center","publisher":"Zendesk","url":"https://www.zendesk.com/trust-center/","accessed":"2026-10-09"},{"n":10,"title":"Zendesk messaging","publisher":"Zendesk","url":"https://www.zendesk.com/service/messaging/","accessed":"2026-10-09"},{"n":11,"title":"Getting started with AI agents","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/8724978128282","accessed":"2026-10-09"},{"n":12,"title":"Zendesk discloses old data breach affecting 10,000 accounts","publisher":"SecurityWeek","url":"https://www.securityweek.com/zendesk-discloses-old-data-breach-affecting-10000-accounts/","accessed":"2026-10-09"},{"n":13,"title":"Customer Experience agent evaluations","publisher":"G2","url":"https://ai.g2.com/evaluations/customer-experience","accessed":"2026-10-08"},{"n":14,"title":"AI CX Agent Evaluations: General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":15}]},{"id":"eesel-ai","name":"eesel AI","vendor":"eesel","category":"ai-customer-service-agents","website":"https://www.eesel.ai/","rank":8,"of":11,"points":53,"by_criterion":[{"key":"price","name":"Price","earned":11,"available":18},{"key":"reach","name":"Channels and integrations","earned":10,"available":18},{"key":"learning","name":"What it learns from","earned":6,"available":6},{"key":"control","name":"Actions and control","earned":18,"available":24},{"key":"trust","name":"Data protection","earned":8,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Trial","notes":"100 credits, no card; length not stated","src":[1]},{"name":"Teammate (500 credits)","price":"$299/month, or two months free when paid yearly","usd_month":249.17,"billing":"yearly","for":"Any team size, unlimited seats","notes":"Larger batches from 1,000 credits at $499 to 5,000 at $1,749 a month","src":[1]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"Larger teams","notes":"Adds HIPAA agreement and full EU data residency","src":[1,3]}],"price_note":"The yearly figure is $299 for 10 of 12 months, from the page's two-months-free offer. The vendor's documentation also describes pay-as-you-go billing by task; we use the pricing page's credit plans [1][12].","lines":[{"key":"free_access","value":"trial","points":2,"note":"Free plan of 100 credits, \"A trial. No card.\" It is a one-time allowance; length is not stated [1].","sources":[1]},{"key":"price_500","value":249.17,"points":9,"note":"Teammate with 500 credits at $299 monthly; a year upfront gives two months free, so 10 x $299 / 12 [1].","sources":[1]},{"key":"pay_per_resolution","value":false,"points":0,"note":"Credits are sold in monthly batches; a ticket or chat the agent works on uses 1 credit, resolved or not [1].","sources":[1]},{"key":"channels","value":["Email","Live chat"],"points":4,"note":"Teammate lists helpdesk, Slack, chat bubble, email and extension; no SMS, WhatsApp, voice or Messenger found [1][2].","sources":[1,2]},{"key":"standalone","value":true,"points":2,"note":"The website chat bubble answers from connected sources and does not need a help desk [6].","sources":[6]},{"key":"help_desks","value":["Zendesk","Salesforce Service Cloud","Freshdesk","HubSpot Service Hub"],"points":4,"note":"Docs list Zendesk, Freshdesk, Salesforce and HubSpot help desk integrations [5].","sources":[5]},{"key":"learn_sources","value":["Help centre or website","Uploaded files","Past conversations or tickets"],"points":6,"note":"Reads help centers and websites you connect [2][5]. Accepts PDF, Word, text, Markdown and CSV uploads up to 25MB each [10]. The Zendesk page says the agent reads help center, macros and past tickets [8].","sources":[2,5,8,10]},{"key":"actions","value":true,"points":7,"note":"Actions in connected apps, such as refunding an order, replying to a ticket or adding a tag [7].","sources":[7]},{"key":"handoff","value":null,"points":0,"note":"Chat bubble escalation opens a help desk ticket with a conversation summary as the first message; the full history is not stated [6].","sources":[6]},{"key":"guardrails","value":true,"points":3,"note":"Agent can only use enabled actions and allowed domains; actions can need approval [4][7].","sources":[4,7]},{"key":"pre_launch_testing","value":true,"points":5,"note":"A Simulation skill replays past tickets and scores answers before going live [8][11].","sources":[8,11]},{"key":"change_control","value":null,"points":0,"note":"Not published on the vendor's instructions page, which says edits are live as you type [11].","sources":[11]},{"key":"reporting","value":true,"points":3,"note":"Reports page shows task volume, AI CSAT, knowledge gaps and approvals; Activity lists every task [9].","sources":[9]},{"key":"soc2_iso","value":false,"points":0,"note":"SOC 2 Type II audit is in progress, report expected 2027; ISO 27001 not mentioned [3].","sources":[3]},{"key":"hipaa","value":true,"points":2,"note":"Signs Business Associate Agreements with Enterprise customers after a review of intended use [3].","sources":[3]},{"key":"dpa","value":true,"points":2,"note":"A DPA covering GDPR, with Standard Contractual Clauses, is available [3].","sources":[3]},{"key":"residency","value":true,"points":2,"note":"Production runs on AWS in the US; full EU data residency is available on Enterprise [3][4].","sources":[3,4]},{"key":"no_training","value":true,"points":2,"note":"States eesel does not train or fine-tune models on your data, and no model provider trains on it [3][4].","sources":[3,4]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [13].","sources":[13]}],"sources":[{"n":1,"title":"eesel AI pricing","publisher":"eesel","url":"https://www.eesel.ai/pricing","accessed":"2026-10-09"},{"n":2,"title":"eesel AI home","publisher":"eesel","url":"https://www.eesel.ai/","accessed":"2026-10-09"},{"n":3,"title":"eesel AI security","publisher":"eesel","url":"https://www.eesel.ai/security","accessed":"2026-10-09"},{"n":4,"title":"Security and Privacy","publisher":"eesel docs","url":"https://docs.eesel.ai/account/security-and-privacy.md","accessed":"2026-10-09"},{"n":5,"title":"eesel documentation","publisher":"eesel docs","url":"https://docs.eesel.ai/","accessed":"2026-10-09"},{"n":6,"title":"Chat Bubble","publisher":"eesel docs","url":"https://docs.eesel.ai/integrations/chat-surfaces/chat-bubble.md","accessed":"2026-10-09"},{"n":7,"title":"Actions and Approvals","publisher":"eesel docs","url":"https://docs.eesel.ai/instructions-and-memory/actions-and-approvals.md","accessed":"2026-10-09"},{"n":8,"title":"Zendesk integration","publisher":"eesel docs","url":"https://docs.eesel.ai/integrations/helpdesks/zendesk.md","accessed":"2026-10-09"},{"n":9,"title":"Reports","publisher":"eesel docs","url":"https://docs.eesel.ai/reports/reports.md","accessed":"2026-10-09"},{"n":10,"title":"Uploading Files","publisher":"eesel docs","url":"https://docs.eesel.ai/integrations/knowledge/uploading-files.md","accessed":"2026-10-09"},{"n":11,"title":"Instructions and Memory","publisher":"eesel docs","url":"https://docs.eesel.ai/instructions-and-memory/instructions-and-memory.md","accessed":"2026-10-09"},{"n":12,"title":"Pricing overview","publisher":"eesel docs","url":"https://docs.eesel.ai/pricing/overview.md","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":13}]},{"id":"helply","name":"Helply","vendor":"Helply","category":"ai-customer-service-agents","website":"https://helply.com/","rank":9,"of":11,"points":50,"by_criterion":[{"key":"price","name":"Price","earned":14,"available":18},{"key":"reach","name":"Channels and integrations","earned":6,"available":18},{"key":"learning","name":"What it learns from","earned":4,"available":6},{"key":"control","name":"Actions and control","earned":16,"available":24},{"key":"trust","name":"Data protection","earned":10,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Credits, 500-credit block","price":"$49/month","usd_month":49,"billing":"monthly","for":"Unlimited users","notes":"Annual billing takes 15% off","src":[1]},{"name":"Credits, 2,000-credit block, yearly","price":"$118/month","usd_month":118,"billing":"yearly","for":"Unlimited users","notes":"$139 a month on monthly billing","src":[1]},{"name":"Volume","price":"Talk to sales","usd_month":null,"billing":"quote","for":"Over 32,000 credits a month","notes":null,"src":[1]}],"price_note":"At about 7 credits per business-support conversation, 500 conversations need the 4,000-credit block, $249 a month or $212 on yearly billing [1]. Credit counts are the vendor's estimates and vary with the work the agent does [1].","lines":[{"key":"free_access","value":"trial","points":2,"note":"FAQ: 14 days with 1,000 credits and no card [1].","sources":[1]},{"key":"price_500","value":118,"points":12,"note":"Pricing page: about 4 credits per consumer conversation, so the 2,000-credit block, $139 monthly or $118 billed yearly [1].","sources":[1]},{"key":"pay_per_resolution","value":false,"points":0,"note":"Credits are priced by task complexity; the pricing page contrasts its model with per-resolution pricing [1].","sources":[1]},{"key":"channels","value":["Email","Live chat","WhatsApp"],"points":6,"note":"Integration FAQs say agents can respond on email, the chat widget and WhatsApp for supported setups [10][11][12].","sources":[10,11,12]},{"key":"standalone","value":false,"points":0,"note":"Described as a complete support platform with its own inbox; Zendesk appears only as a migration path [2][13].","sources":[2,13]},{"key":"help_desks","value":[],"points":0,"note":"Zendesk and Freshdesk are migration sources; Salesforce and HubSpot are CRM integrations, not Service Cloud or Service Hub [2][13][15].","sources":[2,13,15]},{"key":"learn_sources","value":["Help centre or website","Past conversations or tickets"],"points":4,"note":"Knowledge base is a trusted source for the agents, and existing support content can be brought in [6]. Not published on the vendor's knowledge base page [6]. Knowledge agent learns from resolved tickets; Training uses real customer interactions to improve the agent [2][7].","sources":[2,6,7]},{"key":"actions","value":true,"points":7,"note":"Tools enable actions such as an approved billing operation; custom APIs can be connected [8].","sources":[8]},{"key":"handoff","value":true,"points":3,"note":"A teammate takes over with the conversation, investigation and customer history available [5].","sources":[5]},{"key":"guardrails","value":true,"points":3,"note":"Guidelines define what agents handle alone and when they must stop and involve a human [4].","sources":[4]},{"key":"pre_launch_testing","value":null,"points":0,"note":"Not published on the vendor's guidelines or training pages [4][7].","sources":[4,7]},{"key":"change_control","value":null,"points":0,"note":"Not published on the vendor's guidelines or training pages [4][7].","sources":[4,7]},{"key":"reporting","value":true,"points":3,"note":"Analytics show what agents resolve automatically, where they need a person and which requests cause escalations [9].","sources":[9]},{"key":"soc2_iso","value":true,"points":6,"note":"Trust page: Helply maintains a SOC 2 Type II report [3].","sources":[3]},{"key":"hipaa","value":null,"points":0,"note":"Not published on the vendor's trust page [3].","sources":[3]},{"key":"dpa","value":true,"points":2,"note":"Trust page says a data processing agreement is available on request [3].","sources":[3]},{"key":"residency","value":null,"points":0,"note":"Not published on the vendor's trust page, which says hosting regions are documented in its Trust Center [3].","sources":[3]},{"key":"no_training","value":true,"points":2,"note":"Trust page: customer data sent to AI providers is never used to train their models [3].","sources":[3]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [16].","sources":[16]}],"sources":[{"n":1,"title":"Helply pricing","publisher":"Helply","url":"https://helply.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Helply home page","publisher":"Helply","url":"https://helply.com/","accessed":"2026-10-09"},{"n":3,"title":"Helply trust","publisher":"Helply","url":"https://helply.com/trust","accessed":"2026-10-09"},{"n":4,"title":"Guidelines","publisher":"Helply","url":"https://helply.com/platform/guidelines","accessed":"2026-10-09"},{"n":5,"title":"Escalation","publisher":"Helply","url":"https://helply.com/platform/escalation","accessed":"2026-10-09"},{"n":6,"title":"Knowledge base","publisher":"Helply","url":"https://helply.com/platform/knowledge-base","accessed":"2026-10-09"},{"n":7,"title":"Training","publisher":"Helply","url":"https://helply.com/platform/training","accessed":"2026-10-09"},{"n":8,"title":"Tools","publisher":"Helply","url":"https://helply.com/platform/tools","accessed":"2026-10-09"},{"n":9,"title":"Analytics","publisher":"Helply","url":"https://helply.com/platform/analytics","accessed":"2026-10-09"},{"n":10,"title":"WhatsApp integration","publisher":"Helply","url":"https://helply.com/integrations/whatsapp","accessed":"2026-10-09"},{"n":11,"title":"Email integration","publisher":"Helply","url":"https://helply.com/integrations/email","accessed":"2026-10-09"},{"n":12,"title":"Chat widget integration","publisher":"Helply","url":"https://helply.com/integrations/chat-widget","accessed":"2026-10-09"},{"n":13,"title":"Helply vs. Zendesk","publisher":"Helply","url":"https://helply.com/compare/zendesk","accessed":"2026-10-09"},{"n":14,"title":"Phone and SMS integration","publisher":"Helply","url":"https://helply.com/integrations/phone-sms","accessed":"2026-10-09"},{"n":15,"title":"Salesforce integration","publisher":"Helply","url":"https://helply.com/integrations/salesforce","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":16}]},{"id":"gorgias-ai-agent","name":"Gorgias AI Agent","vendor":"Gorgias","category":"ai-customer-service-agents","website":"https://www.gorgias.com/","rank":10,"of":11,"points":49,"by_criterion":[{"key":"price","name":"Price","earned":7,"available":18},{"key":"reach","name":"Channels and integrations","earned":6,"available":18},{"key":"learning","name":"What it learns from","earned":4,"available":6},{"key":"control","name":"Actions and control","earned":24,"available":24},{"key":"trust","name":"Data protection","earned":8,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"AI Agent (annual contract)","price":"$0.90 per automated interaction","usd_month":null,"billing":"yearly","for":"Per interaction, on top of a help desk plan","notes":"Overage above a plan's allowance is $1.50 per interaction","src":[1]},{"name":"AI Agent (monthly contract)","price":"$1.00 per automated interaction","usd_month":null,"billing":"monthly","for":"Per interaction, on top of a help desk plan","notes":"Help desk plans include 30 automated interactions (Starter, Basic), 190 (Pro) and 530 (Advanced)","src":[1]},{"name":"Help desk Basic","price":"$50/month billed yearly, $60 monthly","usd_month":50,"billing":"yearly","for":"Help desk with 300 tickets","notes":"Help desk plan; Starter is $10 a month, monthly only","src":[1]}],"price_note":"The page also shows a second set of help desk prices (Basic $77, Pro $471, Advanced $1,227) with no billing term; we use the annual and monthly figures [1].","lines":[{"key":"free_access","value":"none","points":0,"note":"Pricing page shows a 7-day Gorgias trial with no payment details, but does not say it includes AI Agent [1].","sources":[1]},{"key":"price_500","value":500,"points":4,"note":"Basic help desk plan at $50 a month billed yearly, plus 500 interactions at $0.90. AI Agent is an add-on to help desk plans [1].","sources":[1]},{"key":"pay_per_resolution","value":true,"points":3,"note":"An automated interaction is a request resolved without a human; it is priced per interaction [1].","sources":[1]},{"key":"channels","value":["Email","Live chat","SMS"],"points":6,"note":"Email, chat and SMS are documented; Instagram, Messenger and WhatsApp are beta and no voice agent is described [2][3][4][5].","sources":[2,3,4,5]},{"key":"standalone","value":false,"points":0,"note":"Pricing lists AI Agent as an add-on to help desk plans; it runs on the same tickets as Gorgias rules and flows [1][2].","sources":[1,2]},{"key":"help_desks","value":[],"points":0,"note":"Docs describe AI Agent running in the Gorgias help desk; no Zendesk, Salesforce, Freshdesk or HubSpot connection is named [2][3].","sources":[2,3]},{"key":"learn_sources","value":["Help centre or website","Uploaded files"],"points":4,"note":"Syncs help center articles, public URLs and the store website [6]. Uploaded documents in pdf, docx, pptx and xlsx formats [6]. Not published on the vendor's knowledge article, which lists help center, URLs, documents and guidance only [6].","sources":[6]},{"key":"actions","value":true,"points":7,"note":"Actions such as cancelling orders and changing shipping addresses in Shopify, plus subscription and shipping tools [2][8].","sources":[2,8]},{"key":"handoff","value":true,"points":3,"note":"Handed-over conversations open as tickets in the Gorgias inbox, and tickets include AI Agent's messages [7][1].","sources":[7,1]},{"key":"guardrails","value":true,"points":3,"note":"Handover topics, a rule that stops AI Agent answering chosen tickets, and opt-in actions [7][2].","sources":[7,2]},{"key":"pre_launch_testing","value":true,"points":5,"note":"Playground test conversations are sandboxed and never reach shoppers [9].","sources":[9]},{"key":"change_control","value":true,"points":3,"note":"Skill changes save as drafts until published; earlier versions are kept and restorable. No approval step [10].","sources":[10]},{"key":"reporting","value":true,"points":3,"note":"Dedicated reports on AI Agent performance, topics handled and skills [2][11].","sources":[2,11]},{"key":"soc2_iso","value":true,"points":6,"note":"Security page lists SOC 2 Type II certification [12].","sources":[12]},{"key":"hipaa","value":null,"points":0,"note":"Security page lists HIPAA compliance but does not mention a business associate agreement [12].","sources":[12]},{"key":"dpa","value":true,"points":2,"note":"Gorgias publishes a GDPR Data Processing Agreement [13].","sources":[13]},{"key":"residency","value":null,"points":0,"note":"Not published on the vendor's security page or DPA [12][13].","sources":[12,13]},{"key":"no_training","value":false,"points":0,"note":"Master Subscription Agreement lets Gorgias use Customer Data to improve its internal AI models; third-party providers' models are excluded [17].","sources":[17]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [19]. G2 lists Gorgias as under evaluation.","sources":[19]}],"sources":[{"n":1,"title":"Gorgias pricing","publisher":"Gorgias","url":"https://www.gorgias.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"AI Agent explained","publisher":"Gorgias help center","url":"https://docs.gorgias.com/en-US/ai-agent-explained-497772","accessed":"2026-10-09"},{"n":3,"title":"Set up and go live with AI Agent","publisher":"Gorgias help center","url":"https://docs.gorgias.com/en-US/set-up-and-go-live-with-ai-agent-500219","accessed":"2026-10-09"},{"n":4,"title":"Deploy AI Agent","publisher":"Gorgias help center","url":"https://docs.gorgias.com/en-US/articles/deploy-ai-agent-362669","accessed":"2026-10-09"},{"n":5,"title":"Enable AI Agent on Instagram and Facebook Messenger (Beta)","publisher":"Gorgias help center","url":"https://docs.gorgias.com/en-US/enable-ai-agent-on-instagram-and-facebook-messenger-7355524","accessed":"2026-10-09"},{"n":6,"title":"Add your brand's content for AI Agent","publisher":"Gorgias help center","url":"https://docs.gorgias.com/en-US/add-your-brands-content-for-ai-agent-1216498","accessed":"2026-10-09"},{"n":7,"title":"Customize how AI Agent hands over to your team","publisher":"Gorgias help center","url":"https://docs.gorgias.com/en-US/customize-how-ai-agent-hands-over-to-your-team-6008591","accessed":"2026-10-09"},{"n":8,"title":"AI Agent Actions","publisher":"Gorgias help center","url":"https://docs.gorgias.com/en-US/articles/connect-ai-agent-with-other-apps-184201","accessed":"2026-10-09"},{"n":9,"title":"Preview AI Agent responses with test conversations","publisher":"Gorgias help center","url":"https://docs.gorgias.com/en-US/preview-ai-agent-responses-with-test-conversations-828087","accessed":"2026-10-09"},{"n":10,"title":"Manage your skills","publisher":"Gorgias help center","url":"https://docs.gorgias.com/en-US/manage-your-skills-6556815","accessed":"2026-10-09"},{"n":11,"title":"Analyze AI Agent","publisher":"Gorgias help center","url":"https://docs.gorgias.com/en-US/articles/analyze-ai-agent-268601","accessed":"2026-10-09"},{"n":12,"title":"Gorgias security","publisher":"Gorgias","url":"https://www.gorgias.com/security","accessed":"2026-10-09"},{"n":13,"title":"Gorgias Data Processing Agreement","publisher":"Gorgias","url":"https://www.gorgias.com/legal/data-processing-agreement","accessed":"2026-10-09"},{"n":14,"title":"Set up and use AI Agent on chat","publisher":"Gorgias help center","url":"https://docs.gorgias.com/en-US/set-up-and-use-ai-agent-on-chat-828220","accessed":"2026-10-09"},{"n":15,"title":"Enable AI Agent on SMS","publisher":"Gorgias help center","url":"https://docs.gorgias.com/en-US/set-up-and-use-ai-agent-on-sms-8087881","accessed":"2026-10-09"},{"n":16,"title":"Customer Experience evaluations","publisher":"G2","url":"https://ai.g2.com/evaluations/customer-experience","accessed":"2026-10-08"},{"n":17,"title":"Gorgias Master Subscription Agreement","publisher":"Gorgias","url":"https://www.gorgias.com/legal/terms-of-service","accessed":"2026-10-09"},{"n":18,"title":"AI CX Agent Evaluations: General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":19}]},{"id":"richpanel-ai","name":"Richpanel AI","vendor":"Richpanel","category":"ai-customer-service-agents","website":"https://www.richpanel.com/","rank":11,"of":11,"points":44,"by_criterion":[{"key":"price","name":"Price","earned":9,"available":18},{"key":"reach","name":"Channels and integrations","earned":0,"available":18},{"key":"learning","name":"What it learns from","earned":4,"available":6},{"key":"control","name":"Actions and control","earned":21,"available":24},{"key":"trust","name":"Data protection","earned":10,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Help desk seat, annual","price":"$99/seat/month","usd_month":99,"billing":"yearly","for":"Per support agent","notes":"No per-ticket fees; AI usage billed separately","src":[1]},{"name":"Help desk seat, monthly","price":"$119/seat/month","usd_month":119,"billing":"monthly","for":"Per support agent","notes":"AI credits $0.60 each on monthly billing","src":[1]},{"name":"AI usage, annual","price":"From $200/month","usd_month":200,"billing":"yearly","for":"Whole account","notes":"About $0.20 per AI-handled conversation; top-ups in $100 blocks","src":[1]}],"price_note":"Prices are for annual commitment unless stated. The AI minimum of $200 a month applies on annual and monthly billing. The vendor says cost varies with model and token use [1].","lines":[{"key":"free_access","value":"none","points":0,"note":"Pricing page offers a demo and a 30-day automation guarantee, but no free plan or free trial [1].","sources":[1]},{"key":"price_500","value":299,"points":9,"note":"One annual seat ($99) plus the $200 AI minimum; 500 conversations at about $0.20 is $100, below the minimum [1].","sources":[1]},{"key":"pay_per_resolution","value":false,"points":0,"note":"Priced per AI-handled conversation, about $0.20; no per-resolution price is shown [1].","sources":[1]},{"key":"channels","value":null,"points":0,"note":"Pages list help desk channels but do not say which ones the AI agent answers on [2][3][10].","sources":[2,3,10]},{"key":"standalone","value":false,"points":0,"note":"FAQ says every plan includes both help desk seats and metered AI usage [1].","sources":[1]},{"key":"help_desks","value":[],"points":0,"note":"Presented as a replacement for Zendesk and Gorgias; no AI connection to the four listed help desks is shown [2].","sources":[2]},{"key":"learn_sources","value":["Help centre or website","Past conversations or tickets"],"points":4,"note":"AI Manager reads your policies, help center and past tickets, then writes the instructions [5]. Not published on the vendor's AI agent and AI actions pages [3][5]. AI Manager reads past tickets to write instructions; setup also lists past tickets as a source [3][5].","sources":[3,5]},{"key":"actions","value":true,"points":7,"note":"Runs refunds, address edits, returns, cancellations and subscription changes in Shopify, Recharge, Loop and Skio [3][5].","sources":[3,5]},{"key":"handoff","value":null,"points":0,"note":"The page says the AI hands over with the context attached; it does not say the conversation history is passed on [3].","sources":[3]},{"key":"guardrails","value":true,"points":3,"note":"Each action has its own permission; refunds, discounts and order changes can require approval [3][4].","sources":[3,4]},{"key":"pre_launch_testing","value":true,"points":5,"note":"Homepage says to run the AI on past tickets and read every reply it would have sent [2].","sources":[2]},{"key":"change_control","value":true,"points":3,"note":"Instructions that AI Manager writes are reviewed before anything goes live [3][5].","sources":[3,5]},{"key":"reporting","value":true,"points":3,"note":"An AI automation report ranks why the AI handed off; an autonomy report shows resolution rates [2][3].","sources":[2,3]},{"key":"soc2_iso","value":true,"points":6,"note":"Footer and security page say SOC 2 Type II, independently audited; trust page lists it as audited annually [6][7].","sources":[6,7]},{"key":"hipaa","value":null,"points":0,"note":"Richpanel says it is a Business Associate but leaves customer BAA terms to the sales evaluation [9].","sources":[9]},{"key":"dpa","value":true,"points":2,"note":"Security page lists a data processing addendum covering GDPR, SCCs and the UK IDTA [6].","sources":[6]},{"key":"residency","value":false,"points":0,"note":"Data protection policy says all storage is on Amazon Web Services in US West; no other region is named [8].","sources":[8]},{"key":"no_training","value":true,"points":2,"note":"Terms section 10.5: Richpanel and its model providers will not train models on Customer Data or prompts without written consent [11].","sources":[11]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [12].","sources":[12]}],"sources":[{"n":1,"title":"Richpanel pricing","publisher":"Richpanel","url":"https://www.richpanel.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Richpanel home page","publisher":"Richpanel","url":"https://www.richpanel.com/","accessed":"2026-10-09"},{"n":3,"title":"Richpanel AI agents","publisher":"Richpanel","url":"https://www.richpanel.com/ai-agents","accessed":"2026-10-09"},{"n":4,"title":"Richpanel AI safety","publisher":"Richpanel","url":"https://www.richpanel.com/ai-safety","accessed":"2026-10-09"},{"n":5,"title":"Richpanel AI actions","publisher":"Richpanel","url":"https://www.richpanel.com/learn/ai-actions","accessed":"2026-10-09"},{"n":6,"title":"Richpanel security","publisher":"Richpanel","url":"https://www.richpanel.com/security","accessed":"2026-10-09"},{"n":7,"title":"Richpanel Trust Center","publisher":"Richpanel","url":"https://www.richpanel.com/trust","accessed":"2026-10-09"},{"n":8,"title":"Richpanel data protection policy","publisher":"Richpanel","url":"https://www.richpanel.com/trust/data-protection-policy","accessed":"2026-10-09"},{"n":9,"title":"HIPAA-compliant AI customer service","publisher":"Richpanel","url":"https://www.richpanel.com/learn/hipaa-compliant-ai-customer-service","accessed":"2026-10-09"},{"n":10,"title":"Multichannel AI support platform","publisher":"Richpanel","url":"https://www.richpanel.com/learn/best-multichannel-ai-support-platform","accessed":"2026-10-09"},{"n":11,"title":"Richpanel terms of service","publisher":"Richpanel","url":"https://www.richpanel.com/terms-of-service","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":12}]},{"id":"insomnia","name":"Insomnia","vendor":"Kong Inc.","category":"api-clients","website":"https://insomnia.rest/","rank":1,"of":11,"points":85,"by_criterion":[{"key":"systems","name":"Systems","earned":8,"available":10},{"key":"requests","name":"Requests and protocols","earned":30,"available":33},{"key":"data","name":"Your data","earned":22,"available":22},{"key":"teams","name":"Teams and trust","earned":11,"available":16},{"key":"price","name":"Price","earned":14,"available":19}],"plans":[{"name":"Essentials","price":"Free","usd_month":0,"billing":"free","for":"Individuals and small teams","notes":"Unlimited local projects; Git Sync for up to 3 users","src":[1]},{"name":"Pro","price":"$10/user/month","usd_month":10,"billing":"yearly","for":"Teams","notes":"Billed annually ($12 per user a month billed monthly); Git Sync for all users, 10,000 mock requests a month","src":[1]},{"name":"Enterprise","price":"$45/user/month","usd_month":45,"billing":"yearly","for":"Larger organisations","notes":"Same $45 on the monthly and annual toggle; self-serve up to 50 users; adds SSO, SCIM and unlimited mock requests","src":[1,6]}],"price_note":"The pricing page toggle shows Pro at $12 per user a month billed monthly and $10 billed annually; Enterprise is $45 either way [1].","lines":[{"key":"platforms","value":["macOS","Linux"],"points":4,"note":"Docs say it installs on macOS, Windows and Ubuntu; no web app is listed [2][11].","sources":[2,11]},{"key":"cli","value":true,"points":4,"note":"Inso CLI runs in CI/CD pipelines and is listed on all plans [1][2].","sources":[1,2]},{"key":"protocols","value":["GraphQL","gRPC","WebSocket","Server-Sent Events"],"points":12,"note":"The requests page lists Event Stream (SSE), GraphQL, gRPC and WebSocket as separate request types; 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awards run $750 to $100,000 [7].","sources":[7]},{"key":"app_lock","value":true,"points":6,"note":"App Lock asks for the device PIN or biometrics each time you open Authenticator [3].","sources":[3]},{"key":"cloud_backup","value":true,"points":10,"note":"iOS backs up to iCloud; Android backs up to a Microsoft personal account. One-time codes for third-party accounts return [2].","sources":[2]},{"key":"multi_device","value":null,"points":0,"note":"Not published on the vendor's FAQ [3]: it says only that adding the app to a new device does not remove it from the old one.","sources":[3]},{"key":"export","value":null,"points":0,"note":"Not published: the export page covers passwords only and does not describe exporting accounts or codes [6].","sources":[6]},{"key":"import","value":null,"points":0,"note":"Not published on the vendor's import page [5]: it covers saved passwords from browsers and managers, not codes.","sources":[5]},{"key":"no_account","value":null,"points":0,"note":"Not published on the vendor's add-accounts page [9].","sources":[9]},{"key":"apps","value":["iOS","Android"],"points":4,"note":"Download page lists the Apple App Store and Google Play; not available for PC or Mac [1].","sources":[1]},{"key":"passkeys","value":null,"points":0,"note":"Not published on the vendor's sign-in page [4] or FAQ [3].","sources":[3,4]},{"key":"push","value":true,"points":3,"note":"Select Send notification at sign-in and approve in the app; you may also be shown a number to match [4].","sources":[4]},{"key":"hotp","value":null,"points":0,"note":"Not published on the vendor's FAQ [3]: it describes codes that change every 30 seconds.","sources":[3]},{"key":"organise","value":null,"points":0,"note":"Not published on the vendor's FAQ [3].","sources":[3]},{"key":"price","value":null,"points":0,"note":"Backup is documented, but the same codes on two devices are not, so the cost cannot be set [2][3].","sources":[2,3]}],"sources":[{"n":1,"title":"Download Microsoft Authenticator","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/authenticator/download-microsoft-authenticator","accessed":"2026-10-08"},{"n":2,"title":"Back up your accounts in Microsoft Authenticator","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/authenticator/back-up-your-accounts-in-microsoft-authenticator","accessed":"2026-10-08"},{"n":3,"title":"Microsoft Authenticator FAQs","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/authenticator/microsoft-authenticator-faqs","accessed":"2026-10-08"},{"n":4,"title":"Sign in using Microsoft Authenticator","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/authenticator/sign-in-using-microsoft-authenticator","accessed":"2026-10-08"},{"n":5,"title":"Import passwords into the Microsoft Authenticator app","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/authenticator/import-passwords-into-the-microsoft-authenticator-app","accessed":"2026-10-08"},{"n":6,"title":"Export passwords from Microsoft Authenticator","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/authenticator/export-passwords-from-microsoft-authenticator","accessed":"2026-10-08"},{"n":7,"title":"Microsoft Identity Bounty Program","publisher":"Microsoft Security Response Center","url":"https://www.microsoft.com/en-us/msrc/bounty-microsoft-identity","accessed":"2026-10-08"},{"n":8,"title":"Microsoft Authenticator on the App Store","publisher":"Apple App Store","url":"https://apps.apple.com/us/app/microsoft-authenticator/id983156458","accessed":"2026-10-08"},{"n":9,"title":"How to add your accounts to Microsoft Authenticator","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/authenticator/how-to-add-your-accounts-to-microsoft-authenticator","accessed":"2026-10-08"}]},{"id":"callhippo","name":"CallHippo","vendor":"CallHippo","category":"call-center-software","website":"https://callhippo.com/","rank":1,"of":10,"points":81,"by_criterion":[{"key":"price","name":"Price and trial","earned":9,"available":22},{"key":"calling","name":"Calling","earned":26,"available":26},{"key":"channels","name":"Channels","earned":8,"available":8},{"key":"integrations","name":"Integrations and reports","earned":20,"available":20},{"key":"reach","name":"Reach and uptime","earned":6,"available":12},{"key":"security","name":"Security","earned":12,"available":12}],"plans":[{"name":"Basic","price":"$0 for 6 months","usd_month":0,"billing":"free","for":"Per user","notes":"Pay only for numbers; must move to Starter after 6 months","src":[1]},{"name":"Starter","price":"$19/user/month","usd_month":19,"billing":"yearly","for":"Per user","notes":"No recording or IVR listed; $25 billed monthly","src":[1,2]},{"name":"Professional","price":"$30/user/month","usd_month":30,"billing":"yearly","for":"Per user","notes":"Adds recordings, multilingual IVR and call transcription; $40 billed monthly","src":[1,2]},{"name":"Ultimate","price":"$42/user/month","usd_month":42,"billing":"yearly","for":"Per user","notes":"Adds multilevel IVR and SSO; $55 billed monthly","src":[1,2]},{"name":"Pro Suite Silver","price":"$40/user/month","usd_month":40,"billing":"yearly","for":"Per user","notes":"Call queue, skills routing and live call listening; $50 billed monthly","src":[1,3,14]},{"name":"Pro Suite Platinum","price":"$48/user/month","usd_month":48,"billing":"yearly","for":"Per user","notes":"Adds whisper, barge, multilevel IVR and SSO; $60 billed monthly","src":[1,3,14]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"50 users minimum","notes":"Adds SLA, WhatsApp Business API and dedicated support","src":[1]}],"price_note":"US and Canada prices come from the plan data files the pricing page loads; the yearly price is used, and monthly billing costs more [2][3]. Pro Suite Bronze costs $32 but lists recording only as a paid add-on at $0.005 a minute [1][3].","lines":[{"key":"price","value":30,"points":6,"note":"Professional, $30 per user a month billed yearly; it lists call recordings and multilingual IVR [1][2].","sources":[1,2]},{"key":"min_seats","value":null,"points":0,"note":"Not published on the vendor's pricing page; only Enterprise prints a minimum, of 50 users [1].","sources":[1]},{"key":"free_trial","value":true,"points":3,"note":"The top of the pricing page says 10-day free trial and no credit card needed [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"A footnote says Basic is free for the first 6 months, after which users must upgrade to Starter [1].","sources":[1]},{"key":"recording","value":true,"points":3,"note":"Call recordings are listed on Professional and above; Pro Suite Silver lists free recordings [1].","sources":[1]},{"key":"ivr","value":true,"points":5,"note":"Multilingual IVR is listed on Professional, and multilevel IVR on Ultimate [1].","sources":[1]},{"key":"queues","value":true,"points":5,"note":"Pro Suite Silver lists call queue; the pricing page names simultaneous, round robin, priority or availability routing [1][14].","sources":[1,14]},{"key":"skills_routing","value":true,"points":3,"note":"Skill-based call routing is listed on every Pro Suite plan, from Bronze [1].","sources":[1]},{"key":"power_dialer","value":true,"points":6,"note":"Auto Dialer, which dials an uploaded list number by number, is listed on Pro Suite Platinum ($48) and links to the power dialer page [14][4].","sources":[14,4]},{"key":"monitoring","value":true,"points":4,"note":"Pro Suite Platinum lists live call listening and joining, call whisper and call barging [1][14].","sources":[1,14]},{"key":"channels","value":["SMS","WhatsApp","Live chat","Email"],"points":8,"note":"Pricing lists SMS and WhatsApp Business API; the Omnichannel Inbox page names live chat and email as supported channels [1][7].","sources":[1,7]},{"key":"crm","value":["Salesforce","HubSpot","Zoho","Pipedrive","Zendesk"],"points":10,"note":"The pricing page names all five among its integrations [1].","sources":[1]},{"key":"api","value":true,"points":3,"note":"The Swagger API reference opens without a login and documents calls, contacts, SMS and campaigns [8].","sources":[8]},{"key":"live_dashboard","value":true,"points":4,"note":"Help pages describe waiting callers in the Live Calls section and a Monitor Users view of agent status [9][10].","sources":[9,10]},{"key":"transcripts","value":true,"points":3,"note":"Call transcription is listed on Professional and on every Pro Suite plan [1].","sources":[1]},{"key":"countries","value":150,"points":6,"note":"The home page says local, toll-free and mobile numbers in 150+ countries [6].","sources":[6]},{"key":"sla","value":null,"points":0,"note":"Not published on the vendor's terms or security page; the pricing page lists SLA only as a plan feature [13][5][1].","sources":[13,5,1]},{"key":"cert","value":true,"points":5,"note":"The security page says CallHippo is SOC 2 Type II compliant [5].","sources":[5]},{"key":"sso","value":true,"points":4,"note":"Ultimate and Pro Suite Platinum list SSO; a help page sets up SAML sign-in with Microsoft Entra ID [1][11].","sources":[1,11]},{"key":"pci_pause","value":true,"points":3,"note":"Pause & Resume Recording is listed from Pro Suite Silver; the vendor's recording page lists pause and resume controls for PCI compliance handling [1][12].","sources":[1,12]}],"sources":[{"n":1,"title":"CallHippo Pricing Plans","publisher":"CallHippo","url":"https://callhippo.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Business phone plan prices (Starter, Professional, Ultimate)","publisher":"CallHippo","url":"https://media.callhippo.com/chAdmin/plan-essential-pricing.json","accessed":"2026-10-09"},{"n":3,"title":"Pro Suite plan prices (Bronze, Silver, Platinum)","publisher":"CallHippo","url":"https://r2chadmin.callhippo.com/plan-pro-suite-pricing.json","accessed":"2026-10-09"},{"n":4,"title":"Power Dialer","publisher":"CallHippo","url":"https://callhippo.com/power-dialer/","accessed":"2026-10-09"},{"n":5,"title":"Security","publisher":"CallHippo","url":"https://callhippo.com/security/","accessed":"2026-10-09"},{"n":6,"title":"CallHippo home page","publisher":"CallHippo","url":"https://callhippo.com/","accessed":"2026-10-09"},{"n":7,"title":"Omnichannel Communication Platform","publisher":"CallHippo","url":"https://callhippo.com/omnichannel-communication-platform/","accessed":"2026-10-09"},{"n":8,"title":"Callhippo Developer API","publisher":"CallHippo","url":"https://web.callhippo.com/api-docs/","accessed":"2026-10-09"},{"n":9,"title":"Call Queue","publisher":"CallHippo Help Center","url":"https://help.callhippo.com/call-queue/","accessed":"2026-10-09"},{"n":10,"title":"Monitor Users","publisher":"CallHippo Help Center","url":"https://help.callhippo.com/monitor-users/","accessed":"2026-10-09"},{"n":11,"title":"Entra ID SSO","publisher":"CallHippo Help Center","url":"https://help.callhippo.com/entra-id-sso/","accessed":"2026-10-09"},{"n":12,"title":"Call Recording","publisher":"CallHippo","url":"https://callhippo.com/call-recording/","accessed":"2026-10-09"},{"n":13,"title":"Terms of Service","publisher":"CallHippo","url":"https://callhippo.com/terms/","accessed":"2026-10-09"},{"n":14,"title":"Pro Suite plan comparison data","publisher":"CallHippo","url":"https://resources.callhippo.com/pricingdata/pricing-json/ch_pricingPlan_19_09_24.json","accessed":"2026-10-09"}]},{"id":"cloudtalk","name":"CloudTalk","vendor":"CloudTalk","category":"call-center-software","website":"https://www.cloudtalk.io/","rank":2,"of":10,"points":77,"by_criterion":[{"key":"price","name":"Price and trial","earned":13,"available":22},{"key":"calling","name":"Calling","earned":26,"available":26},{"key":"channels","name":"Channels","earned":4,"available":8},{"key":"integrations","name":"Integrations and reports","earned":20,"available":20},{"key":"reach","name":"Reach and uptime","earned":6,"available":12},{"key":"security","name":"Security","earned":8,"available":12}],"plans":[{"name":"Lite","price":"€19/user/month","usd_month":21.25,"billing":"yearly","for":"1 user minimum","notes":"Recording and queues; no IVR routing; €27 billed monthly","src":[1]},{"name":"Starter","price":"€25/user/month","usd_month":27.97,"billing":"yearly","for":"1 user minimum","notes":"Unlimited ring groups; no IVR routing; €34 billed monthly","src":[1]},{"name":"Essential","price":"€29/user/month","usd_month":32.44,"billing":"yearly","for":"1 user minimum","notes":"Adds IVR and skill routing, APIs and integrations; €39 billed monthly","src":[1]},{"name":"Expert","price":"€49/user/month","usd_month":54.81,"billing":"yearly","for":"3 users minimum","notes":"Adds monitoring, wallboards, WhatsApp, SSO and power dialer; €69 billed monthly","src":[1]}],"price_note":"The pricing page shows euros and a yearly price with a 12-month commitment; the euro price is converted at the ECB rate [1]. Monthly billing costs more and has no long-term contract [1].","lines":[{"key":"price","value":32.44,"points":6,"note":"Essential, €29 per user a month billed yearly; recording is on all plans, but IVR routing starts at Essential [1]. Converted at €1 = $1.1186 [13].","sources":[1]},{"key":"min_seats","value":1,"points":4,"note":"The Essential card prints 'Minimum licenses: 1' [1].","sources":[1]},{"key":"free_trial","value":true,"points":3,"note":"The pricing page offers a 14-day trial and says no credit card is needed [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing lists Lite, Starter, Essential and Expert, all paid; the 14-day trial is separate [1].","sources":[1]},{"key":"recording","value":true,"points":3,"note":"Call recording is ticked on all four plans [1].","sources":[1]},{"key":"ivr","value":true,"points":5,"note":"IVR routing is ticked on Essential and Expert, and dashed on Lite and Starter [1].","sources":[1]},{"key":"queues","value":true,"points":5,"note":"Call queueing is on every plan; ring groups use round robin, random or least recent [1][6].","sources":[1,6]},{"key":"skills_routing","value":true,"points":3,"note":"Skill routing is ticked on Essential and Expert [1].","sources":[1]},{"key":"power_dialer","value":true,"points":6,"note":"Power dialing is a €15 per user a month add-on, included in Expert [1].","sources":[1]},{"key":"monitoring","value":true,"points":4,"note":"Expert lists listen, whisper and barge; the help page describes listen only, talk to agent and talk to both [1][7].","sources":[1,7]},{"key":"channels","value":["SMS","WhatsApp"],"points":4,"note":"SMS and MMS are on most plans; the WhatsApp inbox is Expert only. The plan table lists no live chat or email inbox [1].","sources":[1]},{"key":"crm","value":["Salesforce","HubSpot","Zoho","Pipedrive","Zendesk"],"points":10,"note":"The integrations page lists all five [4].","sources":[4]},{"key":"api","value":true,"points":3,"note":"The developer site documents a REST API for calls, contacts, agents and numbers without a login [5].","sources":[5]},{"key":"live_dashboard","value":true,"points":4,"note":"Expert lists wallboards for calls waiting, SLA and agent status; a help page explains the wallboard [1][8].","sources":[1,8]},{"key":"transcripts","value":true,"points":3,"note":"Call transcription is part of the €9 per user a month AI Conversation Intelligence add-on [1][11].","sources":[1,11]},{"key":"countries","value":160,"points":6,"note":"Every plan lists local numbers in 160+ countries [1].","sources":[1]},{"key":"sla","value":null,"points":0,"note":"Not published in the vendor's terms and conditions, which name no uptime percentage [12].","sources":[12]},{"key":"cert","value":true,"points":5,"note":"The trust centre lists a SOC 2 Type II report and an ISO 27001:2022 certificate [3]; the security page says the same [2].","sources":[2,3]},{"key":"sso","value":null,"points":0,"note":"Not published: the SSO help page names Google, Azure, Okta, Keycloak and OneLogin but not SAML [10].","sources":[10]},{"key":"pci_pause","value":true,"points":3,"note":"Pause/Resume Recording is ticked on all plans for sensitive parts of a call such as PCI data; a help page explains it [1][9].","sources":[1,9]}],"sources":[{"n":1,"title":"CloudTalk Pricing","publisher":"CloudTalk","url":"https://www.cloudtalk.io/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Security","publisher":"CloudTalk","url":"https://www.cloudtalk.io/security/","accessed":"2026-10-09"},{"n":3,"title":"CloudTalk Trust Center","publisher":"CloudTalk","url":"https://trust.cloudtalk.io/","accessed":"2026-10-09"},{"n":4,"title":"Integrated Call Center Software","publisher":"CloudTalk","url":"https://www.cloudtalk.io/integrations/","accessed":"2026-10-09"},{"n":5,"title":"CloudTalk Developer Documentation","publisher":"CloudTalk","url":"https://developers.cloudtalk.io/","accessed":"2026-10-09"},{"n":6,"title":"Create and Manage Ring Groups","publisher":"CloudTalk Help Center","url":"https://help.cloudtalk.io/en/articles/2144031-create-and-manage-ring-groups","accessed":"2026-10-09"},{"n":7,"title":"Call Monitor","publisher":"CloudTalk Help Center","url":"https://help.cloudtalk.io/en/articles/5440621-call-monitor","accessed":"2026-10-09"},{"n":8,"title":"Wallboards","publisher":"CloudTalk Help Center","url":"https://help.cloudtalk.io/en/articles/11514994-wallboards","accessed":"2026-10-09"},{"n":9,"title":"Start / Stop Recordings","publisher":"CloudTalk Help Center","url":"https://help.cloudtalk.io/en/articles/9813235-start-stop-recordings","accessed":"2026-10-09"},{"n":10,"title":"How to Use SSO","publisher":"CloudTalk Help Center","url":"https://help.cloudtalk.io/en/articles/5784952-how-to-use-sso","accessed":"2026-10-09"},{"n":11,"title":"Call Transcription","publisher":"CloudTalk","url":"https://www.cloudtalk.io/call-transcription/","accessed":"2026-10-09"},{"n":12,"title":"Terms and Conditions","publisher":"CloudTalk","url":"https://www.cloudtalk.io/terms-and-conditions/","accessed":"2026-10-09"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":13}]},{"id":"ringover","name":"Ringover","vendor":"Ringover","category":"call-center-software","website":"https://www.ringover.com/","rank":3,"of":10,"points":76,"by_criterion":[{"key":"price","name":"Price and trial","earned":14,"available":22},{"key":"calling","name":"Calling","earned":26,"available":26},{"key":"channels","name":"Channels","earned":6,"available":8},{"key":"integrations","name":"Integrations and reports","earned":20,"available":20},{"key":"reach","name":"Reach and uptime","earned":10,"available":12},{"key":"security","name":"Security","earned":0,"available":12}],"plans":[{"name":"Talk","price":"$19/user/month","usd_month":19,"billing":"yearly","for":"3 users minimum","notes":"Recording, IVR, queues and transcription; $29 without the 12-month commitment","src":[1]},{"name":"Business","price":"$49/user/month","usd_month":49,"billing":"yearly","for":"3 users minimum","notes":"Adds Power Dialer, monitoring, real-time dashboard and API; $69 without the 12-month commitment","src":[1]},{"name":"Unified","price":"$69/user/month","usd_month":69,"billing":"yearly","for":"3 users minimum","notes":"Adds WhatsApp, Messenger, Instagram and shared email; $89 without the 12-month commitment","src":[1]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"50 users minimum","notes":"Adds SAML single sign-on, Parallel Dialer and workforce management","src":[1]}],"price_note":"Prices are per user with a 12-month commitment; the pricing page shows higher prices of $29, $69 and $89 for the first three plans without it [1]. Quicktalk is a separate $15 single-plan line for very small businesses whose page lists call recordings but no IVR menu, so it is not used for the price line [10].","lines":[{"key":"price","value":19,"points":9,"note":"Talk plan lists call recording and IVR; $19 per user a month with a 12-month commitment [1].","sources":[1]},{"key":"min_seats","value":3,"points":2,"note":"The Talk card prints 'Minimum 3 users' [1].","sources":[1]},{"key":"free_trial","value":true,"points":3,"note":"The pricing FAQ offers a 7-day free trial for up to 5 users, started through sales [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing lists Talk, Business, Unified and a quote-only Enterprise plan; none is free for calls [1].","sources":[1]},{"key":"recording","value":true,"points":3,"note":"Call recording is ticked on every plan, including Talk [1].","sources":[1]},{"key":"ivr","value":true,"points":5,"note":"Interactive Voice Response is ticked on every plan, including Talk [1].","sources":[1]},{"key":"queues","value":true,"points":5,"note":"Call queues are ticked on every plan; calls go out randomly or in a preset agent order [1].","sources":[1]},{"key":"skills_routing","value":true,"points":3,"note":"A help article shows creating user skills and routing IVR calls to agents with selected skills; it names no plan [5].","sources":[5]},{"key":"power_dialer","value":true,"points":6,"note":"Power Dialer is ticked on Business ($49) and above; Parallel Dialer is Enterprise only [1].","sources":[1]},{"key":"monitoring","value":true,"points":4,"note":"Business lists call double listening, whispering and in-call intervention; the vendor's page describes barging in [1][7].","sources":[1,7]},{"key":"channels","value":["SMS","WhatsApp","Email"],"points":6,"note":"Texting is on every plan; Unified adds WhatsApp and shared email management [1][8].","sources":[1,8]},{"key":"crm","value":["Salesforce","HubSpot","Zoho","Pipedrive","Zendesk"],"points":10,"note":"The pricing page's integration list names all five [1].","sources":[1]},{"key":"api","value":true,"points":3,"note":"Public API documentation opens without a login and includes a calls endpoint [2].","sources":[2]},{"key":"live_dashboard","value":true,"points":4,"note":"Business lists a real-time dashboard; a help page covers agent status and live wait queues [1][6].","sources":[1,6]},{"key":"transcripts","value":true,"points":3,"note":"Call transcription is ticked on every plan, including Talk [1].","sources":[1]},{"key":"countries","value":65,"points":4,"note":"Business and above list local numbers from 65 countries; Talk lists 43 [1].","sources":[1]},{"key":"sla","value":true,"points":6,"note":"The terms' service-level appendix names a monthly availability rate of 99.95%, with credits below it [3]; the pricing table also lists it [1].","sources":[3]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's security page [4].","sources":[4]},{"key":"sso","value":false,"points":0,"note":"SAML sign-in is listed only on Enterprise, priced on request; other plans list Google, Microsoft and similar sign-in [1].","sources":[1]},{"key":"pci_pause","value":null,"points":0,"note":"Not published on the vendor's help pages; agents can start and stop recording by hand, with no mention of card payments [9].","sources":[9]}],"sources":[{"n":1,"title":"Ringover Pricing","publisher":"Ringover","url":"https://www.ringover.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Ringover API Documentation","publisher":"Ringover","url":"https://developer.ringover.com/","accessed":"2026-10-09"},{"n":3,"title":"General Terms and Conditions of Sale and Services","publisher":"Ringover","url":"https://www.ringover.com/terms","accessed":"2026-10-09"},{"n":4,"title":"Security","publisher":"Ringover","url":"https://www.ringover.com/security","accessed":"2026-10-09"},{"n":5,"title":"How to manage your skills routing","publisher":"Ringover Help Center","url":"https://support.ringover.com/hc/en-us/articles/47264021050513-How-to-manage-your-skills-routing","accessed":"2026-10-09"},{"n":6,"title":"How to track your daily call activity","publisher":"Ringover Help Center","url":"https://support.ringover.com/hc/en-us/articles/14604683693969-How-to-track-your-daily-call-activity","accessed":"2026-10-09"},{"n":7,"title":"Call monitoring","publisher":"Ringover","url":"https://www.ringover.com/call-monitoring","accessed":"2026-10-09"},{"n":8,"title":"Omnichannel contact center software","publisher":"Ringover","url":"https://www.ringover.com/omnichannel-contact-center","accessed":"2026-10-09"},{"n":9,"title":"All recording options available in Ringover","publisher":"Ringover Help Center","url":"https://support.ringover.com/hc/en-us/articles/51142023720721-All-recording-options-available-in-Ringover","accessed":"2026-10-09"},{"n":10,"title":"Quicktalk by Ringover","publisher":"Ringover","url":"https://www.ringover.com/quicktalk","accessed":"2026-10-09"}]},{"id":"dialpad","name":"Dialpad","vendor":"Dialpad","category":"call-center-software","website":"https://www.dialpad.com/","rank":4,"of":10,"points":75,"by_criterion":[{"key":"price","name":"Price and trial","earned":19,"available":22},{"key":"calling","name":"Calling","earned":26,"available":26},{"key":"channels","name":"Channels","earned":2,"available":8},{"key":"integrations","name":"Integrations and reports","earned":18,"available":20},{"key":"reach","name":"Reach and uptime","earned":2,"available":12},{"key":"security","name":"Security","earned":8,"available":12}],"plans":[{"name":"Connect Standard","price":"$15/user/month billed yearly ($27 monthly)","usd_month":15,"billing":"yearly","for":"1 or more users","notes":"Recording, multi-level auto attendant, SMS, 3 ring groups","src":[1]},{"name":"Connect Pro","price":"$25/user/month billed yearly ($35 monthly)","usd_month":25,"billing":"yearly","for":"3 or more users","notes":"Adds hold queues, 25 ring groups, API and CRM links","src":[1]},{"name":"Support Essentials","price":"$80/user/month billed yearly ($95 monthly)","usd_month":80,"billing":"yearly","for":"Contact center teams","notes":"IVR, ACD, whisper and barge-in, call transcription","src":[1]},{"name":"Sell Essentials","price":"$39/user/month billed yearly ($49 monthly)","usd_month":39,"billing":"yearly","for":"Outbound sales teams","notes":"SFDC power dialer is an add-on at this tier","src":[1]}],"price_note":"Connect prices are $15 and $25 billed yearly, and $27 and $35 billed monthly [1]. Prices exclude taxes and fees [1].","lines":[{"key":"price","value":15,"points":12,"note":"Connect Standard, $15 per user a month billed yearly, lists recording and a multi-level auto attendant (keypad menu to teams or queues) [1][11].","sources":[1,11]},{"key":"min_seats","value":1,"points":4,"note":"Seat minimums row: 1 for Standard [1].","sources":[1]},{"key":"free_trial","value":true,"points":3,"note":"Pricing page says \"Try Dialpad Connect free for 14 days\" [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing lists Connect, Support and Sell plans; none is free [1].","sources":[1]},{"key":"recording","value":true,"points":3,"note":"Call recording is listed on every Connect and Support plan [1].","sources":[1]},{"key":"ivr","value":true,"points":5,"note":"Support lists IVR on all tiers; Connect lists a multi-level auto attendant that routes callers by keypad [1][11].","sources":[1,11]},{"key":"queues","value":true,"points":5,"note":"Support lists ACD on every tier; Connect Pro adds hold queues [1].","sources":[1]},{"key":"skills_routing","value":true,"points":3,"note":"The routing page lists skills-based routing under Dialpad Support, whose Essentials plan has a public price of $80 [6][1].","sources":[1,6]},{"key":"power_dialer","value":true,"points":6,"note":"Dialpad Sell Advanced ($95 per user a month billed yearly) lists a power dialer, sold as an add-on on Essentials [1][8].","sources":[1,8]},{"key":"monitoring","value":true,"points":4,"note":"Support Essentials lists silent monitoring, whisper coaching and barge-in [1].","sources":[1]},{"key":"channels","value":["SMS"],"points":2,"note":"SMS and MMS messaging is on every Connect plan; digital channels are an add-on with no published price [1].","sources":[1]},{"key":"crm","value":["Salesforce","HubSpot","Zoho","Zendesk"],"points":8,"note":"Integrations page lists Salesforce, HubSpot, Zoho CRM and Zendesk; Pipedrive only via Zapier [2].","sources":[2]},{"key":"api","value":true,"points":3,"note":"API reference at developers.dialpad.com loads without sign-in and lists call and call center endpoints [4].","sources":[4]},{"key":"live_dashboard","value":true,"points":4,"note":"Page says Dialpad's built-in wallboards display contact center analytics in real time; no plan is named [7].","sources":[7]},{"key":"transcripts","value":true,"points":3,"note":"Call transcription is listed on every Support tier; real-time call transcription on every Connect plan [1].","sources":[1]},{"key":"countries","value":50,"points":2,"note":"Coverage page says local numbers in \"over 50+ countries\" [5].","sources":[5]},{"key":"sla","value":null,"points":0,"note":"Not published in the vendor's master terms, which name no uptime percentage [9].","sources":[9]},{"key":"cert","value":true,"points":5,"note":"Trust page says SOC 2 Type II compliant and certified to ISO 27001:2022 [3].","sources":[3]},{"key":"sso","value":false,"points":0,"note":"Single sign-on with Okta, Azure and OneLogin is listed only on Enterprise, a sales plan, so it does not count under our rule [1][3].","sources":[1,3]},{"key":"pci_pause","value":true,"points":3,"note":"Trust page says agents can pause recordings to take payment data [3].","sources":[3]}],"sources":[{"n":1,"title":"Dialpad pricing","publisher":"Dialpad","url":"https://www.dialpad.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Contact center integrations","publisher":"Dialpad","url":"https://www.dialpad.com/features/contact-center-integrations/","accessed":"2026-10-09"},{"n":3,"title":"Security, privacy and compliance","publisher":"Dialpad","url":"https://www.dialpad.com/trust/","accessed":"2026-10-09"},{"n":4,"title":"Dialpad API reference","publisher":"Dialpad","url":"https://developers.dialpad.com/reference","accessed":"2026-10-09"},{"n":5,"title":"Dialpad coverage","publisher":"Dialpad","url":"https://www.dialpad.com/coverage/","accessed":"2026-10-09"},{"n":6,"title":"Call routing","publisher":"Dialpad","url":"https://www.dialpad.com/features/call-routing/","accessed":"2026-10-09"},{"n":7,"title":"Wallboard for contact centers","publisher":"Dialpad","url":"https://www.dialpad.com/features/wallboard-contact-center-software/","accessed":"2026-10-09"},{"n":8,"title":"Power dialer","publisher":"Dialpad","url":"https://www.dialpad.com/features/power-dialer/","accessed":"2026-10-09"},{"n":9,"title":"Master services terms","publisher":"Dialpad","url":"https://www.dialpad.com/legal/msaterms/","accessed":"2026-10-09"},{"n":10,"title":"Dialpad offers 100% uptime SLA","publisher":"Dialpad","url":"https://www.dialpad.com/press/dialpad-offers-100-uptime-sla/","accessed":"2026-10-09"},{"n":11,"title":"Auto attendant","publisher":"Dialpad","url":"https://www.dialpad.com/features/auto-attendant/","accessed":"2026-10-09"}]},{"id":"justcall","name":"JustCall","vendor":"JustCall","category":"call-center-software","website":"https://justcall.io/","rank":5,"of":10,"points":73,"by_criterion":[{"key":"price","name":"Price and trial","earned":11,"available":22},{"key":"calling","name":"Calling","earned":26,"available":26},{"key":"channels","name":"Channels","earned":4,"available":8},{"key":"integrations","name":"Integrations and reports","earned":20,"available":20},{"key":"reach","name":"Reach and uptime","earned":4,"available":12},{"key":"security","name":"Security","earned":8,"available":12}],"plans":[{"name":"Team","price":"$29/user/month","usd_month":29,"billing":"yearly","for":"2 users minimum","notes":"IVR, SMS, WhatsApp, AI transcription, 70+ countries","src":[1,2,6]},{"name":"Pro","price":"$49/user/month","usd_month":49,"billing":"yearly","for":"2 users minimum","notes":"Adds power dialer, queue callback","src":[1]},{"name":"Pro Plus","price":"$89/user/month","usd_month":89,"billing":"yearly","for":"2 users minimum","notes":"Includes AI Review Assist, AI call scoring, sentiment analysis","src":[1]},{"name":"Business","price":"Custom","usd_month":null,"billing":"quote","for":"10 users minimum","notes":"Single sign-on","src":[1,8]}],"price_note":"Prices are per user a month billed annually; the page shows no monthly-billed price [1]. SalesPro is quote-only [1].","lines":[{"key":"price","value":29,"points":6,"note":"Team, $29 per user billed yearly; pricing lists IVR, and the recording page says recording starts on Team [1][2].","sources":[1,2]},{"key":"min_seats","value":2,"points":2,"note":"Team plan: 'Minimum license: 2' [1].","sources":[1]},{"key":"free_trial","value":true,"points":3,"note":"FAQ says JustCall offers a 14-day free trial [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing lists five plans, none free [1].","sources":[1]},{"key":"recording","value":true,"points":3,"note":"Call recording is included starting on the Team plan [2].","sources":[2]},{"key":"ivr","value":true,"points":5,"note":"Team lists IVR and call menus setup; multi-level IVR from Team up [1][3].","sources":[1,3]},{"key":"queues","value":true,"points":5,"note":"Call distribution page names round robin and automatic call distribution; Pro lists queue callback [4][1].","sources":[1,4]},{"key":"skills_routing","value":true,"points":3,"note":"Call distribution page says to tag agents by skill and route callers to the best match [4].","sources":[4]},{"key":"power_dialer","value":true,"points":6,"note":"Pro lists a power dialer [1].","sources":[1]},{"key":"monitoring","value":true,"points":4,"note":"Pages say supervisors can listen, whisper or barge; plan not stated [4][5].","sources":[4,5]},{"key":"channels","value":["SMS","WhatsApp"],"points":4,"note":"SMS segments in every plan; WhatsApp on Team and above. Live chat and email inbox are not listed in the plans [1][6].","sources":[1,6]},{"key":"crm","value":["Salesforce","HubSpot","Zoho","Pipedrive","Zendesk"],"points":10,"note":"Integrations page lists all five, including Zoho CRM and Zendesk Support [7].","sources":[7]},{"key":"api","value":true,"points":3,"note":"Public developer docs list call endpoints such as List all calls [9][10].","sources":[9,10]},{"key":"live_dashboard","value":true,"points":4,"note":"Live view lists queued callers by wait time and agent status [5].","sources":[5]},{"key":"transcripts","value":true,"points":3,"note":"Team, Pro and Pro Plus include unlimited AI transcription minutes [1].","sources":[1]},{"key":"countries","value":70,"points":4,"note":"Team lists local numbers in 70+ countries [1].","sources":[1]},{"key":"sla","value":null,"points":0,"note":"Not published in the terms, which name no uptime percentage [11].","sources":[11]},{"key":"cert","value":true,"points":5,"note":"Security page names a SOC 2 Type 2 report and ISO 27001 certification [8].","sources":[8]},{"key":"sso","value":null,"points":0,"note":"Not published: page names single sign-on on Business plans only, and does not name SAML [8].","sources":[8]},{"key":"pci_pause","value":true,"points":3,"note":"Pause and resume recording protects card numbers; Pro or above [2].","sources":[2]}],"sources":[{"n":1,"title":"JustCall pricing","publisher":"JustCall","url":"https://justcall.io/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Call recording","publisher":"JustCall","url":"https://justcall.io/product/record-phone-calls/","accessed":"2026-10-09"},{"n":3,"title":"IVR and call menu","publisher":"JustCall","url":"https://justcall.io/product/ivr-call-menu/","accessed":"2026-10-09"},{"n":4,"title":"Call distribution","publisher":"JustCall","url":"https://justcall.io/product/call-distribution/","accessed":"2026-10-09"},{"n":5,"title":"Live call monitoring","publisher":"JustCall","url":"https://justcall.io/product/live-call-monitoring/","accessed":"2026-10-09"},{"n":6,"title":"WhatsApp for sales","publisher":"JustCall","url":"https://justcall.io/product/whatsapp-for-sales/","accessed":"2026-10-09"},{"n":7,"title":"JustCall integrations","publisher":"JustCall","url":"https://justcall.io/integration/","accessed":"2026-10-09"},{"n":8,"title":"Security and compliance","publisher":"JustCall","url":"https://justcall.io/security-and-compliance/","accessed":"2026-10-09"},{"n":9,"title":"JustCall developer docs index","publisher":"JustCall","url":"https://developer.justcall.io/llms.txt","accessed":"2026-10-09"},{"n":10,"title":"JustCall API overview","publisher":"JustCall","url":"https://developer.justcall.io/docs/overview","accessed":"2026-10-09"},{"n":11,"title":"JustCall terms","publisher":"JustCall","url":"https://justcall.io/terms/","accessed":"2026-10-09"}]},{"id":"aircall","name":"Aircall","vendor":"Aircall","category":"call-center-software","website":"https://aircall.io/","rank":6,"of":10,"points":65,"by_criterion":[{"key":"price","name":"Price and trial","earned":8,"available":22},{"key":"calling","name":"Calling","earned":26,"available":26},{"key":"channels","name":"Channels","earned":4,"available":8},{"key":"integrations","name":"Integrations and reports","earned":16,"available":20},{"key":"reach","name":"Reach and uptime","earned":6,"available":12},{"key":"security","name":"Security","earned":5,"available":12}],"plans":[{"name":"Essentials","price":"$30/user/month","usd_month":30,"billing":"yearly","for":"3 users minimum","notes":"Recording, IVR, call queuing, SMS, transcription","src":[1]},{"name":"Professional","price":"$50/user/month","usd_month":50,"billing":"yearly","for":"3 users minimum","notes":"Adds power dialer, whisper and barge, live monitoring","src":[1]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"25+ users","notes":"Adds SAML single sign-on and SCIM","src":[1]}],"price_note":"Prices are per licence, billed annually; monthly billing is offered and annual billing saves 25% [1]. Phone numbers, usage and add-ons cost extra [1].","lines":[{"key":"price","value":30,"points":6,"note":"Essentials, $30 per licence a month billed yearly; lists recording and IVR [1].","sources":[1]},{"key":"min_seats","value":3,"points":2,"note":"FAQ says all plans require a minimum of 3 licences [1].","sources":[1]},{"key":"free_trial","value":null,"points":0,"note":"Pricing offers free access before buying, but states no trial length or card terms [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing lists three plans, all paid or quoted; none is free [1].","sources":[1]},{"key":"recording","value":true,"points":3,"note":"Call recording is included in Essentials, Professional and Enterprise [1].","sources":[1]},{"key":"ivr","value":true,"points":5,"note":"Essentials lists IVR and basic call flow [1].","sources":[1]},{"key":"queues","value":true,"points":5,"note":"Call queuing holds callers until an agent is free; flexible distribution rules in all plans [2][1].","sources":[1,2]},{"key":"skills_routing","value":true,"points":3,"note":"Calls can be routed to teams grouped by language, skill or any other trait [2].","sources":[2]},{"key":"power_dialer","value":true,"points":6,"note":"Professional lists PowerDialer [1].","sources":[1]},{"key":"monitoring","value":true,"points":4,"note":"Professional lists live monitoring and 'call whispering & barge call'; listening is not named separately [1].","sources":[1]},{"key":"channels","value":["SMS","WhatsApp"],"points":4,"note":"SMS and MMS are included; WhatsApp is a $10 seat add-on. Email and live chat are not listed [1][2].","sources":[1,2]},{"key":"crm","value":["Salesforce","HubSpot","Zoho","Pipedrive","Zendesk"],"points":10,"note":"Integrations page lists Salesforce, HubSpot, Zoho CRM, Pipedrive and Zendesk CTI [3].","sources":[3]},{"key":"api","value":true,"points":3,"note":"Public REST API reference lists call endpoints such as List all Calls [6].","sources":[5,6]},{"key":"live_dashboard","value":null,"points":0,"note":"Not published: pages mention live monitoring metrics, not waiting calls or agent status on a wallboard [1][2].","sources":[1,2]},{"key":"transcripts","value":true,"points":3,"note":"Call transcription is included in all three plans [1].","sources":[1]},{"key":"countries","value":100,"points":6,"note":"Features page: local and international numbers in 100+ countries [2].","sources":[2]},{"key":"sla","value":null,"points":0,"note":"Not published in the terms; the security page states 99.95% uptime but not as an SLA [4][7].","sources":[4,7]},{"key":"cert","value":true,"points":5,"note":"Security page says Aircall is SOC 2 Type 2 compliant [4].","sources":[4]},{"key":"sso","value":false,"points":0,"note":"SAML single sign-on is Enterprise only, sold through sales, so it does not count under our rule [1][4].","sources":[1,4]},{"key":"pci_pause","value":null,"points":0,"note":"No pause or mask feature appears on the pricing or features pages; the terms bar using recording for card details [1][7].","sources":[1,7]}],"sources":[{"n":1,"title":"Aircall pricing","publisher":"Aircall","url":"https://aircall.io/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Aircall features","publisher":"Aircall","url":"https://aircall.io/features/","accessed":"2026-10-09"},{"n":3,"title":"Aircall integrations","publisher":"Aircall","url":"https://aircall.io/integrations/","accessed":"2026-10-09"},{"n":4,"title":"Aircall security","publisher":"Aircall","url":"https://aircall.io/security/","accessed":"2026-10-09"},{"n":5,"title":"Aircall developer portal","publisher":"Aircall","url":"https://developer.aircall.io/","accessed":"2026-10-09"},{"n":6,"title":"Aircall API reference","publisher":"Aircall","url":"https://developers.aircall.io/api-references","accessed":"2026-10-09"},{"n":7,"title":"Aircall legal documents","publisher":"Aircall","url":"https://legal.aircall.io/","accessed":"2026-10-09"}]},{"id":"nextiva","name":"Nextiva","vendor":"Nextiva","category":"call-center-software","website":"https://www.nextiva.com/","rank":7,"of":10,"points":58,"by_criterion":[{"key":"price","name":"Price and trial","earned":9,"available":22},{"key":"calling","name":"Calling","earned":16,"available":26},{"key":"channels","name":"Channels","earned":8,"available":8},{"key":"integrations","name":"Integrations and reports","earned":20,"available":20},{"key":"reach","name":"Reach and uptime","earned":0,"available":12},{"key":"security","name":"Security","earned":5,"available":12}],"plans":[{"name":"Core","price":"$15/user/month","usd_month":15,"billing":"yearly","for":"Small teams","notes":"Call recording is an add-on; calls, SMS, video, mobile app","src":[1]},{"name":"Engage","price":"$25/user/month","usd_month":25,"billing":"yearly","for":"Small teams","notes":"Adds recording, live chat, 500 texts per user, toll-free number","src":[1]},{"name":"Scale","price":"$75/user/month","usd_month":75,"billing":"yearly","for":"Growing teams","notes":"Adds queue, skills-based routing, AI transcription","src":[1,2]},{"name":"Contact center Essential","price":"From $75/agent/month","usd_month":75,"billing":"monthly","for":"Contact center teams","notes":"Voice and web chat; billing term not stated","src":[1]}],"price_note":"Annual small-business pricing is for new customers with 1 to 100 employees on a 12-month or longer term; the page's monthly toggle shows $23 for Core and $50 for Engage, and $75 for Scale either way [1].","lines":[{"key":"price","value":25,"points":9,"note":"Engage, $25 per user a month billed yearly; lists recording and call menus included. Core lists recording as an add-on [1].","sources":[1]},{"key":"min_seats","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"free_trial","value":null,"points":0,"note":"Not published on the vendor's pricing page, which offers a demo [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing lists Core, Engage, Scale and contact center plans; none is free [1].","sources":[1]},{"key":"recording","value":true,"points":3,"note":"Record phone calls is included on Engage and Scale and is an add-on on Core [1].","sources":[1]},{"key":"ivr","value":true,"points":5,"note":"Call menus are listed on every plan; the vendor's phone system page shows an auto attendant saying press 1 for sales [1][9].","sources":[1,9]},{"key":"queues","value":true,"points":5,"note":"Scale lists one queue for calls [1]; the call center page describes automatic call distribution [2]; a help page covers the queues dashboard 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documentation opens without login and covers call control and the ACD service [4].","sources":[4]},{"key":"live_dashboard","value":true,"points":4,"note":"The Queues Dashboard shows items waiting in each queue and agent statuses in real time [5].","sources":[5]},{"key":"transcripts","value":true,"points":3,"note":"Scale lists real-time transcription and AI transcription and summaries [1].","sources":[1]},{"key":"countries","value":null,"points":0,"note":"Not published on the vendor's local numbers page, which names no country count [7].","sources":[7]},{"key":"sla","value":null,"points":0,"note":"Not published in the terms on the vendor's legal page, which name no uptime percentage [6].","sources":[6]},{"key":"cert","value":true,"points":5,"note":"The pricing page lists SOC 2 certified and ISO 27001 certified security on every plan [1].","sources":[1]},{"key":"sso","value":null,"points":0,"note":"The pricing page lists single sign-on but does not name SAML [1].","sources":[1]},{"key":"pci_pause","value":null,"points":0,"note":"Not published on the vendor's pages read; the PCI page describes a voice bot taking card details, not pausing recording [8].","sources":[8]}],"sources":[{"n":1,"title":"Nextiva pricing","publisher":"Nextiva","url":"https://www.nextiva.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Cloud call center software","publisher":"Nextiva","url":"https://www.nextiva.com/products/cloud-call-center","accessed":"2026-10-09"},{"n":3,"title":"Nextiva integrations","publisher":"Nextiva","url":"https://www.nextiva.com/integrations/","accessed":"2026-10-09"},{"n":4,"title":"Nextiva Documentation","publisher":"Nextiva","url":"https://developer.nextiva.com/nextiva/docs","accessed":"2026-10-09"},{"n":5,"title":"Nextiva Contact Center: Queues Dashboard","publisher":"Nextiva","url":"https://help.nextiva.com/article/nextiva-contact-center-queues-dashboard","accessed":"2026-10-09"},{"n":6,"title":"Nextiva Terms and Conditions","publisher":"Nextiva","url":"https://www.nextiva.com/legal.html","accessed":"2026-10-09"},{"n":7,"title":"Local phone numbers","publisher":"Nextiva","url":"https://www.nextiva.com/solutions/local-phone-numbers","accessed":"2026-10-09"},{"n":8,"title":"Secure Payment Agent Assist","publisher":"Nextiva","url":"https://www.nextiva.com/resources/learn/secure-payment-agent-assist","accessed":"2026-10-09"},{"n":9,"title":"Business phone system","publisher":"Nextiva","url":"https://www.nextiva.com/products/voip-phone-system","accessed":"2026-10-09"}]},{"id":"freshcaller","name":"Freshcaller","vendor":"Freshworks","category":"call-center-software","website":"https://www.freshworks.com/freshcaller-cloud-pbx/","rank":8,"of":10,"points":54,"by_criterion":[{"key":"price","name":"Price and trial","earned":9,"available":22},{"key":"calling","name":"Calling","earned":17,"available":26},{"key":"channels","name":"Channels","earned":0,"available":8},{"key":"integrations","name":"Integrations and reports","earned":16,"available":20},{"key":"reach","name":"Reach and uptime","earned":4,"available":12},{"key":"security","name":"Security","earned":8,"available":12}],"plans":[{"name":"Free","price":"$0/agent/month + per-minute charges","usd_month":0,"billing":"free","for":"Per agent","notes":"Caller ID, call notes, basic metrics","src":[1]},{"name":"Growth","price":"$15/agent/month","usd_month":15,"billing":"yearly","for":"Per agent","notes":"Adds call recording and wait queues","src":[1,2]},{"name":"Pro","price":"$39/agent/month","usd_month":39,"billing":"yearly","for":"Per agent","notes":"Adds IVR, call monitoring, barging, pause recording","src":[1,2]},{"name":"Enterprise","price":"$69/agent/month","usd_month":69,"billing":"yearly","for":"Per agent","notes":"Adds speech-enabled IVR, service level monitoring","src":[1,2]}],"price_note":"All prices are per agent a month billed annually, plus per-minute call charges; the page shows no monthly-billed price [1].","lines":[{"key":"price","value":39,"points":3,"note":"Pro, $39 per agent billed yearly: the help-centre plan list puts IVR on Pro and recording on Growth [1][2].","sources":[1,2]},{"key":"min_seats","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"free_trial","value":true,"points":3,"note":"Pricing page offers a 14-day free trial [1].","sources":[1]},{"key":"free_plan","value":true,"points":3,"note":"Free plan at $0 per agent plus per-minute charges; the free plan has a global call queue [1][7].","sources":[1,7]},{"key":"recording","value":true,"points":3,"note":"Call recording starts on Growth [1].","sources":[1]},{"key":"ivr","value":true,"points":5,"note":"Help centre lists an IVR tree on Pro and describes key-press call flows [2][8].","sources":[2,8]},{"key":"queues","value":true,"points":5,"note":"Wait queues from Growth; queues ring all agents or the longest-idle agent [1][7].","sources":[1,7]},{"key":"skills_routing","value":null,"points":0,"note":"Not published on the vendor's pricing or queue pages [1][7].","sources":[1,7]},{"key":"power_dialer","value":null,"points":0,"note":"Not published on the vendor's pricing or features pages [1][4].","sources":[1,4]},{"key":"monitoring","value":true,"points":4,"note":"Pro lists call monitoring and barging; the help article covers listening in and joining calls [2][5].","sources":[2,5]},{"key":"channels","value":[],"points":0,"note":"Not published: SMS, WhatsApp, live chat and email are not listed on the vendor's pricing or features pages [1][4].","sources":[1,4]},{"key":"crm","value":["HubSpot","Zoho","Pipedrive"],"points":6,"note":"Marketplace lists HubSpot CRM, Zoho CRM and Pipedrive apps for Freshcaller; Salesforce is on request for pre-April 2023 accounts only [15][16][17][19].","sources":[15,16,17,19]},{"key":"api","value":true,"points":3,"note":"Public API reference documents call endpoints such as GET /api/v1/calls [13].","sources":[13]},{"key":"live_dashboard","value":true,"points":4,"note":"Live dashboard shows callers waiting in queue and agent availability [6].","sources":[6]},{"key":"transcripts","value":true,"points":3,"note":"Call transcription is enabled on request for Enterprise customers, English only [10].","sources":[10]},{"key":"countries","value":90,"points":4,"note":"Product page says numbers in 90+ countries; help centre says over 90 [3][2].","sources":[2,3]},{"key":"sla","value":null,"points":0,"note":"Not published on the vendor's pages; the security page gives no uptime percentage [14].","sources":[14]},{"key":"cert","value":true,"points":5,"note":"Freshworks trust page names SOC 2 Type 2 and ISO/IEC 27001:2022 for the company [12].","sources":[12]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's security page [14].","sources":[14]},{"key":"pci_pause","value":true,"points":3,"note":"Pro and above can pause a recording when a caller gives confidential details [9]; a PCI Pal payments app is documented [18].","sources":[9,18]}],"sources":[{"n":1,"title":"Freshcaller pricing","publisher":"Freshworks","url":"https://www.freshworks.com/freshcaller-cloud-pbx/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Understanding Freshcaller Pricing Plans","publisher":"Freshcaller support","url":"https://support.freshcaller.com/support/solutions/articles/240232-understanding-freshcaller-pricing-plans","accessed":"2026-10-09"},{"n":3,"title":"Freshcaller cloud PBX","publisher":"Freshworks","url":"https://www.freshworks.com/freshcaller-cloud-pbx/","accessed":"2026-10-09"},{"n":4,"title":"Freshcaller features","publisher":"Freshworks","url":"https://www.freshworks.com/freshcaller-cloud-pbx/features/","accessed":"2026-10-09"},{"n":5,"title":"Viewing/Monitoring Ongoing Calls","publisher":"Freshcaller support","url":"https://support.freshcaller.com/support/solutions/articles/229386-viewing-monitoring-ongoing-calls","accessed":"2026-10-09"},{"n":6,"title":"Overview of Live Dashboard","publisher":"Freshcaller support","url":"https://support.freshcaller.com/support/solutions/articles/50000003075-overview-of-live-dashboard","accessed":"2026-10-09"},{"n":7,"title":"Setting up Call Queues","publisher":"Freshcaller support","url":"https://support.freshcaller.com/support/solutions/articles/229261-setting-up-call-queues","accessed":"2026-10-09"},{"n":8,"title":"Introduction to Call Workflows","publisher":"Freshcaller support","url":"https://support.freshcaller.com/support/solutions/articles/50000002879-introduction-to-call-workflows","accessed":"2026-10-09"},{"n":9,"title":"Recording and Pausing Calls","publisher":"Freshcaller support","url":"https://support.freshcaller.com/support/solutions/articles/238592-recording-and-pausing-calls","accessed":"2026-10-09"},{"n":10,"title":"Enabling Call Transcriptions","publisher":"Freshcaller support","url":"https://support.freshcaller.com/support/solutions/articles/50000003187-enabling-call-transcriptions","accessed":"2026-10-09"},{"n":11,"title":"Freshcaller apps","publisher":"Freshworks","url":"https://www.freshworks.com/apps/freshcaller/","accessed":"2026-10-09"},{"n":12,"title":"Freshworks Trust Center","publisher":"Freshworks","url":"https://trust.freshworks.com/","accessed":"2026-10-09"},{"n":13,"title":"Freshcaller API","publisher":"Freshworks","url":"https://developers.freshcaller.com/api/","accessed":"2026-10-09"},{"n":14,"title":"Freshworks security","publisher":"Freshworks","url":"https://www.freshworks.com/security/","accessed":"2026-10-09"},{"n":15,"title":"Hubspot CRM for Freshcaller","publisher":"Freshworks","url":"https://www.freshworks.com/apps/freshcaller/hubspot_crm_2","accessed":"2026-10-09"},{"n":16,"title":"Zoho CRM for Freshcaller","publisher":"Freshworks","url":"https://www.freshworks.com/apps/freshcaller/zohocrm_1","accessed":"2026-10-09"},{"n":17,"title":"Pipedrive for Freshcaller","publisher":"Freshworks","url":"https://www.freshworks.com/apps/freshcaller/pipedrive_2","accessed":"2026-10-09"},{"n":18,"title":"Using the PCI Pal Payments App","publisher":"Freshcaller support","url":"https://support.freshcaller.com/support/solutions/articles/50000003827-using-the-pci-pal-payments-app","accessed":"2026-10-09"},{"n":19,"title":"Freshcaller app for Salesforce Lightning (v1.1)","publisher":"Freshcaller support","url":"https://support.freshcaller.com/support/solutions/articles/50000001070-freshcaller-app-for-salesforce-lightning-v1-1-","accessed":"2026-10-09"}]},{"id":"ringcx","name":"RingCX","vendor":"RingCentral","category":"call-center-software","website":"https://www.ringcentral.com/ringcx.html","rank":9,"of":10,"points":52,"by_criterion":[{"key":"price","name":"Price and trial","earned":0,"available":22},{"key":"calling","name":"Calling","earned":26,"available":26},{"key":"channels","name":"Channels","earned":8,"available":8},{"key":"integrations","name":"Integrations and reports","earned":13,"available":20},{"key":"reach","name":"Reach and uptime","earned":0,"available":12},{"key":"security","name":"Security","earned":5,"available":12}],"plans":[{"name":"Standard","price":"$65/user/month billed annually ($75 monthly)","usd_month":65,"billing":"yearly","for":"Contact center teams","notes":"Voice and 20+ digital channels, ACD, IVR, skills routing, recording, dialer","src":[2]},{"name":"Professional","price":"$95/user/month billed annually ($110 monthly)","usd_month":95,"billing":"yearly","for":"Contact center teams","notes":"Adds AI quality monitoring and agent assistance","src":[2]},{"name":"Elite","price":"$145/user/month billed annually ($165 monthly)","usd_month":145,"billing":"yearly","for":"Contact center teams","notes":"Adds supervisor AI coaching and forecasting","src":[2]},{"name":"Enterprise","price":"Contact us for pricing","usd_month":null,"billing":"quote","for":"Large global teams","notes":"Quote only","src":[2]}],"price_note":"The pricing page says paying annually saves up to 15% [1]. Prices come from the data file the pricing page loads [2].","lines":[{"key":"price","value":65,"points":0,"note":"Standard, $65 per user a month billed annually; the plan lists ACD, IVR and call recordings [2].","sources":[2]},{"key":"min_seats","value":null,"points":0,"note":"Not published; the pricing data shows a \"1-5 users\" range label, not a minimum [2].","sources":[2]},{"key":"free_trial","value":null,"points":0,"note":"Not published on the vendor's pricing and product pages, which offer a demo [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing lists Standard, Professional, Elite and a quote-only Enterprise tier; none is free [2].","sources":[2]},{"key":"recording","value":true,"points":3,"note":"Standard lists call recordings and agent screen recording [2].","sources":[2]},{"key":"ivr","value":true,"points":5,"note":"Standard lists \"ACD, IVR, skills-based routing\" [2].","sources":[2]},{"key":"queues","value":true,"points":5,"note":"Standard lists ACD and queue callback [2].","sources":[2]},{"key":"skills_routing","value":true,"points":3,"note":"Standard lists skills-based routing [2].","sources":[2]},{"key":"power_dialer","value":true,"points":6,"note":"Standard lists a dialer with progressive and predictive modes; the outbound page lists the same modes [2][5].","sources":[2,5]},{"key":"monitoring","value":true,"points":4,"note":"Supervisor page: silent monitoring, whisper coaching and barge-in; no plan named, Standard lists supervisor tools [4].","sources":[4]},{"key":"channels","value":["SMS","WhatsApp","Live chat","Email"],"points":8,"note":"Standard lists voice and 20+ digital channels; product pages name SMS, chat, email and WhatsApp [2][3][6].","sources":[2,3,6]},{"key":"crm","value":["Salesforce","HubSpot","Zendesk"],"points":6,"note":"Integrations page names Salesforce, HubSpot and Zendesk; Zoho and Pipedrive are not named [7].","sources":[7]},{"key":"api","value":true,"points":3,"note":"RingCX Developer Guide is readable without login and covers calls, IVR and call data [9].","sources":[9]},{"key":"live_dashboard","value":true,"points":4,"note":"Supervisor page lists real-time dashboards with calls in queue and agents available [4].","sources":[4]},{"key":"transcripts","value":null,"points":0,"note":"Developer guide mentions text transcripts tied to the queue's AI Summaries setting; plan, price and release status are not stated [9].","sources":[9]},{"key":"countries","value":null,"points":0,"note":"Not published on the vendor's pages [1][3].","sources":[1,3]},{"key":"sla","value":null,"points":0,"note":"The RingCX services attachment names no uptime percentage; it points to a master agreement not read [10].","sources":[10]},{"key":"cert","value":true,"points":5,"note":"Compliance page lists an ISO 27001 certificate for RingEX and RingCX [8].","sources":[8]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's RingCX pages [1][3].","sources":[1,3]},{"key":"pci_pause","value":null,"points":0,"note":"Services attachment only tells customers to pause recordings; no pause feature is described [10].","sources":[10]}],"sources":[{"n":1,"title":"RingCentral RingCX Plans & Pricing","publisher":"RingCentral","url":"https://www.ringcentral.com/pricing/contact-center.html","accessed":"2026-10-09"},{"n":2,"title":"RingCX plans and pricing data","publisher":"RingCentral","url":"https://www.ringcentral.com/shared/datasource/pnp/contact-center-two-column.exporter.json","accessed":"2026-10-09"},{"n":3,"title":"RingCX contact center","publisher":"RingCentral","url":"https://www.ringcentral.com/contact-center.html","accessed":"2026-10-09"},{"n":4,"title":"Contact center supervisor tools","publisher":"RingCentral","url":"https://www.ringcentral.com/contact-center/supervisor-tools.html","accessed":"2026-10-09"},{"n":5,"title":"RingCX outbound","publisher":"RingCentral","url":"https://www.ringcentral.com/ringcx/outbound.html","accessed":"2026-10-09"},{"n":6,"title":"RingCX omnichannel","publisher":"RingCentral","url":"https://www.ringcentral.com/ringcx/omnichannel.html","accessed":"2026-10-09"},{"n":7,"title":"Contact center integrations","publisher":"RingCentral","url":"https://www.ringcentral.com/contact-center/integrations.html","accessed":"2026-10-09"},{"n":8,"title":"Compliance","publisher":"RingCentral","url":"https://www.ringcentral.com/trust-center/compliance.html","accessed":"2026-10-09"},{"n":9,"title":"RingCX Developer Guide","publisher":"RingCentral","url":"https://developers.ringcentral.com/engage/voice/guide/overview","accessed":"2026-10-09"},{"n":10,"title":"RingCX services attachment","publisher":"RingCentral","url":"https://www.ringcentral.com/legal/ringcx-services-attachment.html","accessed":"2026-10-09"},{"n":11,"title":"Security bulletin: General Advisory Notice","publisher":"RingCentral","url":"https://www.ringcentral.com/trust-center/security-bulletin.html","accessed":"2026-10-09"}]},{"id":"zoom-contact-center","name":"Zoom Contact Center","vendor":"Zoom","category":"call-center-software","website":"https://www.zoom.com/en/products/contact-center/","rank":10,"of":10,"points":51,"by_criterion":[{"key":"price","name":"Price and trial","earned":0,"available":22},{"key":"calling","name":"Calling","earned":22,"available":26},{"key":"channels","name":"Channels","earned":8,"available":8},{"key":"integrations","name":"Integrations and reports","earned":14,"available":20},{"key":"reach","name":"Reach and uptime","earned":2,"available":12},{"key":"security","name":"Security","earned":5,"available":12}],"plans":[{"name":"Essentials","price":"$69/user/month","usd_month":69,"billing":"yearly","for":"Contact center teams","notes":"$85 billed monthly; IVR, chat, SMS, real-time transcription","src":[1]},{"name":"Premium","price":"$99/user/month","usd_month":99,"billing":"yearly","for":"Contact center teams","notes":"$119 billed monthly; adds outbound dialers, email, social","src":[1]},{"name":"Elite","price":"$149/user/month","usd_month":149,"billing":"yearly","for":"Contact center teams","notes":"$179 billed monthly; adds AI Expert Assist and workforce tools","src":[1,2]}],"price_note":"Zoom's own product page shows these plans as Contact sales, while its US pricing page lists the prices above [1][2].","lines":[{"key":"price","value":null,"points":0,"note":"Pricing page lists IVR on every plan but does not list call recording, so no plan matches the rule. Essentials is $69 [1].","sources":[1]},{"key":"min_seats","value":null,"points":0,"note":"Null because the price line is null; the pricing page prints no minimum [1].","sources":[1]},{"key":"free_trial","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing lists Essentials, Premium and Elite; none is free [1].","sources":[1]},{"key":"recording","value":true,"points":3,"note":"API reference documents recordings per engagement and queue, with transcript downloads. Plan not stated [8].","sources":[8]},{"key":"ivr","value":true,"points":5,"note":"Flow Editor + IVR is listed on all plans; the IVR page describes keypad menu choices [1][9].","sources":[1,9]},{"key":"queues","value":true,"points":5,"note":"ACD page describes call queues and routing strategies such as rotary, linear and talk-time [3].","sources":[3]},{"key":"skills_routing","value":true,"points":3,"note":"ACD page describes skills-based routing by agent skills and language; the API manages skills [3][8].","sources":[3,8]},{"key":"power_dialer","value":true,"points":6,"note":"Premium and Elite list Outbound Dialers (Progressive, Preview) at published prices [1].","sources":[1]},{"key":"monitoring","value":null,"points":0,"note":"Pages say supervisors monitor live interactions and intervene, but do not name listen, whisper or barge [2][4].","sources":[2,4]},{"key":"channels","value":["SMS","WhatsApp","Live chat","Email"],"points":8,"note":"Essentials lists chat and SMS, Premium email; product page says agents handle WhatsApp in the client. WhatsApp plan not stated [1][2].","sources":[1,2]},{"key":"crm","value":["Salesforce","Zendesk"],"points":4,"note":"Integrations page names Zoom Contact Center for Salesforce and for Zendesk; the other three are not named [5].","sources":[5]},{"key":"api","value":true,"points":3,"note":"The Contact Center API reference opens without login [8].","sources":[8]},{"key":"live_dashboard","value":true,"points":4,"note":"Analytics page describes dashboards with real-time visibility into queue and agent metrics [4].","sources":[4]},{"key":"transcripts","value":true,"points":3,"note":"Essentials lists real-time transcription; the API offers recording transcript downloads [1][8].","sources":[1,8]},{"key":"countries","value":50,"points":2,"note":"Zoom says it has native telephony service in 50 countries and expanding [6].","sources":[6]},{"key":"sla","value":null,"points":0,"note":"The terms and the services description name no uptime percentage [10].","sources":[10]},{"key":"cert","value":true,"points":5,"note":"Compliance page lists a SOC 2 Type 2 report and ISO 27001 [7].","sources":[7]},{"key":"sso","value":null,"points":0,"note":"Not published on the Contact Center pages read [1][2].","sources":[1,2]},{"key":"pci_pause","value":null,"points":0,"note":"PCI page names a PCIpal integration for Contact Center but does not describe pausing recording [7].","sources":[7]}],"sources":[{"n":1,"title":"Zoom Contact Center pricing","publisher":"Zoom","url":"https://zoom.us/pricing/zoom-contact-center","accessed":"2026-10-09"},{"n":2,"title":"Zoom Contact Center","publisher":"Zoom","url":"https://www.zoom.com/en/products/contact-center/","accessed":"2026-10-09"},{"n":3,"title":"Automatic call distribution","publisher":"Zoom","url":"https://www.zoom.com/en/products/contact-center/features/acd/","accessed":"2026-10-09"},{"n":4,"title":"Analytics and reporting","publisher":"Zoom","url":"https://www.zoom.com/en/products/contact-center/features/analytics-reporting/","accessed":"2026-10-09"},{"n":5,"title":"Contact Center integrations","publisher":"Zoom","url":"https://www.zoom.com/en/products/contact-center/features/integrations/","accessed":"2026-10-09"},{"n":6,"title":"Global coverage","publisher":"Zoom","url":"https://www.zoom.com/en/products/contact-center/features/global-coverage/","accessed":"2026-10-09"},{"n":7,"title":"Legal and compliance","publisher":"Zoom","url":"https://www.zoom.com/en/trust/legal-compliance/","accessed":"2026-10-09"},{"n":8,"title":"Contact Center API reference","publisher":"Zoom","url":"https://developers.zoom.us/docs/api/contact-center/","accessed":"2026-10-09"},{"n":9,"title":"Interactive voice response","publisher":"Zoom","url":"https://www.zoom.com/en/products/contact-center/features/ivr/","accessed":"2026-10-09"},{"n":10,"title":"Zoom Services Description","publisher":"Zoom","url":"https://www.zoom.com/en/trust/services-description/","accessed":"2026-10-09"}]},{"id":"tidio-chatbot","name":"Tidio","vendor":"Tidio","category":"chatbot-builders","website":"https://www.tidio.com/","rank":1,"of":12,"points":82,"by_criterion":[{"key":"channels","name":"Channels","earned":12,"available":18},{"key":"build","name":"Building","earned":19,"available":19},{"key":"run","name":"Running it","earned":18,"available":18},{"key":"trust","name":"Trust","earned":8,"available":11},{"key":"price","name":"Price","earned":5,"available":14},{"key":"testing","name":"Independent testing","earned":20,"available":20}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 10 seats","notes":"Visual Flows builder, 100 Flows visitors a month, 50 Lyro conversations (lifetime), 50 billable conversations","src":[1]},{"name":"Starter","price":"$24.17/month","usd_month":24.17,"billing":"yearly","for":"Up to 10 seats","notes":"100 billable conversations; live visitors list; operating hours","src":[1]},{"name":"Growth","price":"From $49.17/month","usd_month":49.17,"billing":"yearly","for":"Up to 10 seats","notes":"From 250 billable conversations; advanced analytics; automatic chat assignment","src":[1]},{"name":"Lyro AI Agent (add-on)","price":"From $32.50/month","usd_month":32.5,"billing":"yearly","for":"AI agent","notes":"From 50 Lyro AI conversations; human handoff; Smart Actions","src":[1]}],"price_note":"Prices are the yearly-billing figures the pricing page shows by default; the plan calculator prices anything above 2,000 billable conversations only through sales [1].","lines":[{"key":"channels","value":["Website chat widget","WhatsApp","Facebook Messenger","Instagram"],"points":8,"note":"The pricing table lists Messenger, Instagram and WhatsApp integrations on every plan, and the features page names live chat, WhatsApp, Instagram and Messenger as Lyro's channels; Telegram, voice and Slack or Teams bots are not offered [1][2].","sources":[1,2]},{"key":"api","value":true,"points":4,"note":"The developer docs publish a Widget SDK for the chat widget and its bots, webhooks and an OpenAPI for conversations; the OpenAPI itself is enabled on the Plus plan [1][5].","sources":[1,5]},{"key":"no_code","value":true,"points":6,"note":"The pricing table lists a Visual Flows builder on every plan and the features page describes the drag-and-drop Flows builder for custom automations without coding skills [1][2].","sources":[1,2]},{"key":"own_content","value":true,"points":9,"note":"Lyro's knowledge comes from your own content: FAQ upload, FAQ scraper, website scraper and Zendesk article import are on every plan, including free [1][2].","sources":[1,2]},{"key":"actions","value":true,"points":4,"note":"Lyro Smart Actions integrate with external systems to take real-time action, and Flows can send data to third-party tools [2].","sources":[2]},{"key":"handoff","value":true,"points":8,"note":"The Lyro add-on lists human handoff, and the features page says you can track Lyro's conversations and jump in to take over whenever you want; the inbox comes with every plan [1][2].","sources":[1,2]},{"key":"analytics","value":true,"points":6,"note":"The analytics section tracks conversations, missed conversations, first response time and time to close, plus Flows performance; basic analytics are on every plan and the advanced set from Growth [1][2].","sources":[1,2]},{"key":"white_label","value":true,"points":4,"note":"The pricing table lists No Tidio branding as a $16.67-a-month add-on on Growth, and custom branding on Plus [1].","sources":[1]},{"key":"soc2_iso","value":true,"points":6,"note":"The security page says Tidio has successfully completed its SOC 2 examination [3].","sources":[3]},{"key":"open_source","value":false,"points":0,"note":"Tidio is a closed hosted service; the terms reserve all rights to the Service and offer no open-source licence for the apps [4].","sources":[4]},{"key":"dpa","value":true,"points":2,"note":"The terms contain an additional data processing agreement, incorporated by reference, for users in the UK, the EU and Switzerland [4].","sources":[4]},{"key":"free_plan","value":true,"points":5,"note":"The free plan includes the Visual Flows builder and reaches 100 visitors a month, with no time limit; the first 50 Lyro conversations are free for the account's lifetime [1].","sources":[1]},{"key":"price","value":null,"points":0,"note":"No plan with a published price includes 1,000 conversations a month: Growth tops out at the 2,000-conversation calculator tier without a listed price, and Plus and Premium are custom [1].","sources":[1]},{"key":"g2_cx","value":200,"points":20,"note":"G2, October 2026: 200 of 200 (Tidio (Lyro)). G2's entry is Tidio (Lyro), the AI agent you build with Tidio; it leads the leaderboard at 200 points. [6]","sources":[6]}],"sources":[{"n":1,"title":"Tidio pricing","publisher":"Tidio","url":"https://www.tidio.com/pricing/","accessed":"2026-10-10"},{"n":2,"title":"Tidio's tools and features","publisher":"Tidio","url":"https://www.tidio.com/features/","accessed":"2026-10-10"},{"n":3,"title":"Security and data protection","publisher":"Tidio","url":"https://www.tidio.com/security/","accessed":"2026-10-10"},{"n":4,"title":"Terms of Service","publisher":"Tidio","url":"https://www.tidio.com/terms/","accessed":"2026-10-10"},{"n":5,"title":"Tidio API documentation","publisher":"Tidio","url":"https://developers.tidio.com/","accessed":"2026-10-10"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":6}]},{"id":"botpress","name":"Botpress","vendor":"Botpress","category":"chatbot-builders","website":"https://botpress.com/","rank":2,"of":12,"points":69,"by_criterion":[{"key":"channels","name":"Channels","earned":18,"available":18},{"key":"build","name":"Building","earned":19,"available":19},{"key":"run","name":"Running it","earned":18,"available":18},{"key":"trust","name":"Trust","earned":8,"available":11},{"key":"price","name":"Price","earned":6,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"3 seats, 3 AI agents","notes":"100 conversations a month, no overages","src":[1]},{"name":"Plus","price":"$150/month, billed yearly","usd_month":150,"billing":"yearly","for":"3 seats, unlimited AI agents","notes":"250 conversations; $25 AI usage; white-label web chat","src":[1]},{"name":"Team","price":"$750/month, billed yearly","usd_month":750,"billing":"yearly","for":"Unlimited seats and AI agents","notes":"1,500 conversations; $150 AI usage; team analytics","src":[1]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"Large teams","notes":"Adds a voice channel and uptime SLA","src":[1]}],"price_note":"Prices shown are the annual-billing rate; the page offers a monthly toggle but shows no monthly-billed figures [1]. Extra conversation packs cost more and are not counted.","lines":[{"key":"channels","value":["Website chat widget","WhatsApp","Facebook Messenger","Instagram","Telegram","Voice or phone","Slack or Microsoft Teams"],"points":14,"note":"Docs list Webchat, Messenger, Instagram, Telegram, WhatsApp, Slack and Teams [2][3]; pricing lists a voice channel under Enterprise [1].","sources":[1,2,3]},{"key":"api","value":true,"points":4,"note":"Chat API: an HTTP API to chat with your bot; createMessage and listMessages, events by webhook or SSE [4].","sources":[4]},{"key":"no_code","value":true,"points":6,"note":"Studio is described as a visual, drag-and-drop interface with workflows, nodes and cards [5].","sources":[5]},{"key":"own_content","value":true,"points":9,"note":"Knowledge bases crawl websites and take PDF, DOC, TXT, HTML and Markdown files; Plus and Team list vector storage [6][1].","sources":[1,6]},{"key":"actions","value":true,"points":4,"note":"Integrations include a Webhook guide and Zapier, and cards can run code [3][5].","sources":[3,5]},{"key":"handoff","value":true,"points":8,"note":"Docs say a handoff opens a ticket in an inbox and needs a Plus plan or higher; Team lists routing [12][7][1].","sources":[1,7,12]},{"key":"analytics","value":true,"points":6,"note":"Dashboard shows sessions, users and messages; Team adds custom events such as 'Successful resolution' [8].","sources":[8]},{"key":"white_label","value":true,"points":4,"note":"Plus, $150 a month billed yearly, lists a white-label web chat widget [1].","sources":[1]},{"key":"soc2_iso","value":true,"points":6,"note":"Trust centre lists 'SOC 2 Type 2' and a SOC 2 Type II attestation confirmation document [10].","sources":[10]},{"key":"open_source","value":null,"points":0,"note":"The repository is MIT-licensed and holds integrations, CLI and SDK; the Studio builder is not listed [11].","sources":[11]},{"key":"dpa","value":true,"points":2,"note":"A Data Processing Agreement is published on the legal page, last updated 2024-11-21 [9].","sources":[9]},{"key":"free_plan","value":true,"points":5,"note":"Free plan: 100 conversations a month, 3 seats and 3 AI agents, with no overages [1].","sources":[1]},{"key":"price","value":750,"points":1,"note":"Team, $750 a month billed yearly, includes 1,500 conversations; Plus covers only 250 [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [13]. Not on G2's leaderboard.","sources":[13]}],"sources":[{"n":1,"title":"Botpress pricing","publisher":"Botpress","url":"https://botpress.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Botpress home page","publisher":"Botpress","url":"https://botpress.com/","accessed":"2026-10-09"},{"n":3,"title":"Integrations introduction","publisher":"Botpress docs","url":"https://botpress.com/docs/integrations/get-started/introduction/","accessed":"2026-10-09"},{"n":4,"title":"Chat API introduction","publisher":"Botpress docs","url":"https://botpress.com/docs/api-reference/chat-api/introduction/","accessed":"2026-10-09"},{"n":5,"title":"Botpress Studio introduction","publisher":"Botpress docs","url":"https://botpress.com/docs/studio/introduction/","accessed":"2026-10-09"},{"n":6,"title":"Knowledge base: add sources","publisher":"Botpress docs","url":"https://botpress.com/docs/studio/concepts/knowledge-base/add-sources/","accessed":"2026-10-09"},{"n":7,"title":"Human handoff","publisher":"Botpress","url":"https://botpress.com/features/human-handoff","accessed":"2026-10-09"},{"n":8,"title":"Analytics lesson","publisher":"Botpress Academy","url":"https://botpress.com/academy-lesson/analytics","accessed":"2026-10-09"},{"n":9,"title":"Data Processing Agreement","publisher":"Botpress","url":"https://botpress.com/legal/data-processing-agreement","accessed":"2026-10-09"},{"n":10,"title":"Botpress Trust Center","publisher":"Botpress","url":"https://trust.botpress.com/","accessed":"2026-10-09"},{"n":11,"title":"botpress/botpress","publisher":"GitHub","url":"https://github.com/botpress/botpress","accessed":"2026-10-09"},{"n":12,"title":"Configure human handoff","publisher":"Botpress docs","url":"https://botpress.com/docs/studio/get-started/manage-your-agent/human-handoff/","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":13}]},{"id":"typebot","name":"Typebot","vendor":"Typebot","category":"chatbot-builders","website":"https://typebot.com/","rank":3,"of":12,"points":65,"by_criterion":[{"key":"channels","name":"Channels","earned":8,"available":18},{"key":"build","name":"Building","earned":19,"available":19},{"key":"run","name":"Running it","earned":18,"available":18},{"key":"trust","name":"Trust","earned":6,"available":11},{"key":"price","name":"Price","earned":14,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 seat","notes":"200 chats a month, unlimited typebots, webhooks, Typebot branding","src":[1]},{"name":"Starter","price":"$39/month","usd_month":39,"billing":"monthly","for":"2 seats","notes":"2,000 chats a month; branding removed; extra chats $10 per 500","src":[1]},{"name":"Pro","price":"$89/month","usd_month":89,"billing":"monthly","for":"5 seats","notes":"10,000 chats a month; custom domains, WhatsApp, drop-off analytics","src":[1,4]},{"name":"Enterprise","price":"Custom quote","usd_month":null,"billing":"quote","for":"Custom","notes":"SSO, dedicated IP, SLAs","src":[1]}],"price_note":"Typebot says it offers only monthly plans because pricing is based on chat usage. Over the limit, the plan moves to the next tier automatically [1].","lines":[{"key":"channels","value":["Website chat widget","WhatsApp"],"points":4,"note":"Docs say bots deploy 'on your website or WhatsApp number'; pricing lists WhatsApp on Pro [1][3][12].","sources":[1,3,12]},{"key":"api","value":true,"points":4,"note":"Chat API: startChat and continueChat endpoints, authenticated with an API token [7].","sources":[7]},{"key":"no_code","value":true,"points":6,"note":"Typebot describes itself as a no-code platform with a visual editor [2].","sources":[2]},{"key":"own_content","value":true,"points":9,"note":"The OpenAI block's File Search tool can search vector stores from your own OpenAI account; no built-in knowledge base [6].","sources":[6]},{"key":"actions","value":true,"points":4,"note":"Native integrations and webhooks are included on the Free plan [1].","sources":[1]},{"key":"handoff","value":true,"points":8,"note":"Chatwoot block opens a widget to talk to a human; a Zendesk block opens a Zendesk Messaging chat with an agent. No plan stated [5][13].","sources":[5,13]},{"key":"analytics","value":true,"points":6,"note":"Dashboard shows views, starts and completions; drop-off per input block is revealed on Pro [4].","sources":[4]},{"key":"white_label","value":true,"points":4,"note":"Branding removed on Starter, $39 a month; no separate add-on [1].","sources":[1]},{"key":"soc2_iso","value":true,"points":6,"note":"Home page: 'Typebot is ISO 27001 certified'; privacy policy: information security management system certified to ISO/IEC 27001 [2][11].","sources":[2,11]},{"key":"open_source","value":false,"points":0,"note":"The repository uses the Functional Source License (FSL-1.1-Apache-2.0), a source-available licence, despite 'open source' wording on the home page [2][8][9].","sources":[2,8,9]},{"key":"dpa","value":null,"points":0,"note":"The privacy policy refers to an applicable Data Processing Agreement but does not publish one or offer it to every customer [11].","sources":[11]},{"key":"free_plan","value":true,"points":5,"note":"Free plan: 200 chats a month, unlimited typebots, webhooks, community support [1].","sources":[1]},{"key":"price","value":39,"points":9,"note":"Starter, $39 a month billed monthly, 2,000 chats a month. No yearly billing exists [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [14]. Not on G2's leaderboard.","sources":[14]}],"sources":[{"n":1,"title":"Typebot pricing","publisher":"Typebot","url":"https://typebot.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Typebot home","publisher":"Typebot","url":"https://typebot.com/","accessed":"2026-10-09"},{"n":3,"title":"Typebot docs: Welcome","publisher":"Typebot","url":"https://docs.typebot.com/","accessed":"2026-10-09"},{"n":4,"title":"Typebot docs: Analytics","publisher":"Typebot","url":"https://docs.typebot.com/results/analytics.md","accessed":"2026-10-09"},{"n":5,"title":"Typebot docs: Chatwoot block","publisher":"Typebot","url":"https://docs.typebot.com/editor/blocks/integrations/chatwoot.md","accessed":"2026-10-09"},{"n":6,"title":"Typebot docs: OpenAI block","publisher":"Typebot","url":"https://docs.typebot.com/editor/blocks/integrations/openai.md","accessed":"2026-10-09"},{"n":7,"title":"Typebot docs: API overview","publisher":"Typebot","url":"https://docs.typebot.com/deploy/api/overview.md","accessed":"2026-10-09"},{"n":8,"title":"baptisteArno/typebot.io","publisher":"GitHub","url":"https://github.com/baptisteArno/typebot.io","accessed":"2026-10-09"},{"n":9,"title":"Typebot LICENSE (Functional Source License 1.1, Apache 2.0 Future License)","publisher":"GitHub","url":"https://raw.githubusercontent.com/baptisteArno/typebot.io/main/LICENSE","accessed":"2026-10-09"},{"n":10,"title":"Typebot docs: Self-hosting get started","publisher":"Typebot","url":"https://docs.typebot.com/self-hosting/get-started.md","accessed":"2026-10-09"},{"n":11,"title":"Typebot privacy policy","publisher":"Typebot","url":"https://typebot.com/privacy-policy","accessed":"2026-10-09"},{"n":12,"title":"Typebot docs: WhatsApp deployment","publisher":"Typebot","url":"https://docs.typebot.com/deploy/whatsapp/overview.md","accessed":"2026-10-09"},{"n":13,"title":"Typebot docs: Zendesk block","publisher":"Typebot","url":"https://docs.typebot.com/editor/blocks/integrations/zendesk.md","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":14}]},{"id":"microsoft-copilot-studio","name":"Microsoft Copilot Studio","vendor":"Microsoft","category":"chatbot-builders","website":"https://www.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-studio","rank":4,"of":12,"points":62,"by_criterion":[{"key":"channels","name":"Channels","earned":16,"available":18},{"key":"build","name":"Building","earned":19,"available":19},{"key":"run","name":"Running it","earned":14,"available":18},{"key":"trust","name":"Trust","earned":8,"available":11},{"key":"price","name":"Price","earned":5,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Copilot Credit pack","price":"$200/pack/month","usd_month":200,"billing":"monthly","for":"Organisations","notes":"25,000 credits a month, tenant-wide","src":[1]},{"name":"Pre-purchase plan","price":"Up to 20% off with up-front purchase","usd_month":null,"billing":"quote","for":"Organisations","notes":"Copilot Credit Commit Units; no price shown on the page","src":[1]},{"name":"Pay-as-you-go","price":"Billed on use","usd_month":null,"billing":"quote","for":"Organisations","notes":"Billed after use at the end of the billing period; no rate shown on the page","src":[1]},{"name":"Teams plan","price":"Included in select Microsoft 365 plans","usd_month":null,"billing":"quote","for":"Microsoft 365 customers","notes":"Publishes to Teams only; no live-agent handoff","src":[2]}],"price_note":"Prices are monthly pack prices. A separate pre-purchase plan saves up to 20% but the page gives no figure [1]. Credits are not conversations.","lines":[{"key":"channels","value":["Website chat widget","WhatsApp","Facebook Messenger","Telegram","Voice or phone","Slack or Microsoft Teams"],"points":12,"note":"Docs name website, WhatsApp, Facebook Messenger, Teams, Slack, Telegram and voice agents (via Dynamics 365 Contact Center); Instagram is not named [3][4][5][6][7].","sources":[3,4,5,6,7]},{"key":"api","value":true,"points":4,"note":"Direct Line lets your own code start conversations and post and read messages with an agent [14][7].","sources":[14,7]},{"key":"no_code","value":true,"points":6,"note":"Agents are built on an authoring canvas by adding nodes to topics [4][8].","sources":[4,8]},{"key":"own_content","value":true,"points":9,"note":"Knowledge sources include public websites and uploaded documents for generative answers [10].","sources":[10]},{"key":"actions","value":true,"points":4,"note":"Topics can use a Send HTTP request node, and Power Automate flows or connectors [2][4].","sources":[2,4]},{"key":"handoff","value":true,"points":8,"note":"Transfer conversation node passes the chat to a live agent in an engagement hub such as Dynamics 365 Customer Service [8].","sources":[8]},{"key":"analytics","value":true,"points":6,"note":"The Monitor page reports sessions with Escalated, Resolved and Abandoned outcomes [9].","sources":[9]},{"key":"white_label","value":null,"points":0,"note":"Not published on the vendor's website-channel page [13]; no badge-removal option or price is named.","sources":[13]},{"key":"soc2_iso","value":true,"points":6,"note":"Compliance page lists ISO 27001:2013 and SOC audit reports for Copilot Studio [12].","sources":[12]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's security and governance page [11].","sources":[11]},{"key":"dpa","value":true,"points":2,"note":"Product Terms and the Data Protection Addendum govern the service [11].","sources":[11]},{"key":"free_plan","value":false,"points":0,"note":"Pricing lists credit packs, pre-purchase and pay-as-you-go; the only free access is a trial that cannot publish agents [1][2].","sources":[1,2]},{"key":"price","value":200,"points":5,"note":"One credit pack: 25,000 credits for $200 a month. Credits are the unit; this is above the 1,000-credit bar [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [15]. Not on G2's leaderboard.","sources":[15]}],"sources":[{"n":1,"title":"Microsoft Copilot Studio","publisher":"Microsoft","url":"https://www.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-studio","accessed":"2026-10-09"},{"n":2,"title":"Get access to Copilot Studio","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-copilot-studio/requirements-licensing-subscriptions","accessed":"2026-10-09"},{"n":3,"title":"Key concepts: publish and deploy your agent","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-copilot-studio/publication-fundamentals-publish-channels","accessed":"2026-10-09"},{"n":4,"title":"Publish an agent to WhatsApp","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-copilot-studio/publication-add-bot-to-whatsapp","accessed":"2026-10-09"},{"n":5,"title":"Publish an agent to Facebook","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-copilot-studio/publication-add-bot-to-facebook","accessed":"2026-10-09"},{"n":6,"title":"Use interactive voice response in your agents","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-copilot-studio/voice-overview","accessed":"2026-10-09"},{"n":7,"title":"Publish an agent to Azure Bot Service channels","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-copilot-studio/publication-connect-bot-to-azure-bot-service-channels","accessed":"2026-10-09"},{"n":8,"title":"Hand off to a live agent","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-copilot-studio/advanced-hand-off","accessed":"2026-10-09"},{"n":9,"title":"Monitor overview","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-copilot-studio/analytics-overview","accessed":"2026-10-09"},{"n":10,"title":"Knowledge sources summary","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-copilot-studio/knowledge-copilot-studio","accessed":"2026-10-09"},{"n":11,"title":"Security and governance","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-copilot-studio/security-and-governance","accessed":"2026-10-09"},{"n":12,"title":"Review ISO, SOC, and HIPAA compliance","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-copilot-studio/admin-certification","accessed":"2026-10-09"},{"n":13,"title":"Publish an agent to a live or demo website","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-copilot-studio/publication-connect-bot-to-web-channels","accessed":"2026-10-09"},{"n":14,"title":"Publish an agent to mobile or custom apps","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-copilot-studio/publication-connect-bot-to-custom-application","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":15}]},{"id":"chatling","name":"Chatling","vendor":"Chatling","category":"chatbot-builders","website":"https://chatling.ai/","rank":5,"of":12,"points":61,"by_criterion":[{"key":"channels","name":"Channels","earned":14,"available":18},{"key":"build","name":"Building","earned":19,"available":19},{"key":"run","name":"Running it","earned":12,"available":18},{"key":"trust","name":"Trust","earned":2,"available":11},{"key":"price","name":"Price","earned":14,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Trying it out","notes":"200 AI credits a month, 1 agent, 1 seat, web channel only","src":[1]},{"name":"Starter","price":"$21/month billed yearly ($25 monthly)","usd_month":20.83,"billing":"yearly","for":"Small teams","notes":"1,750 AI credits a month, analytics and API access","src":[1]},{"name":"Growth","price":"$63/month billed yearly ($75 monthly)","usd_month":63,"billing":"yearly","for":"Growing teams","notes":"6,000 AI credits a month, round-robin handoff routing","src":[1]},{"name":"Scale","price":"$246/month billed yearly ($295 monthly)","usd_month":246,"billing":"yearly","for":"Larger teams","notes":"35,000 AI credits a month, branding removal included","src":[1]}],"price_note":"Any plan can remove the branding for $35 a month; Growth and Scale can add a custom domain for $10 a month each [1].","lines":[{"key":"channels","value":["Website chat widget","WhatsApp","Facebook Messenger","Instagram","Telegram"],"points":10,"note":"Home page says to deploy agents on web, WhatsApp, Instagram, Telegram and Messenger [2]; docs cover WhatsApp and Instagram [3].","sources":[2,3]},{"key":"api","value":true,"points":4,"note":"API endpoint sends a user message to the knowledge-base AI and returns the reply; pricing lists API access from Starter [6][1].","sources":[1,6]},{"key":"no_code","value":true,"points":6,"note":"The Builder is a visual canvas where you add and connect blocks to form the conversation flow [4].","sources":[4]},{"key":"own_content","value":true,"points":9,"note":"Auto-syncs your website, docs and help centre into the knowledge base; the free and paid plans include it [2][1].","sources":[1,2]},{"key":"actions","value":true,"points":4,"note":"The HTTP Request action lets the agent call external APIs and services during the chat; no beta label shown [7].","sources":[7]},{"key":"handoff","value":true,"points":8,"note":"Handed-off conversations are flagged for a team member to reply from Conversations; Growth and Scale add routing [5][1].","sources":[1,5]},{"key":"analytics","value":null,"points":0,"note":"Pricing says Starter and above can view detailed analytics, but the pricing and home pages do not list conversation counts or outcomes [1][2].","sources":[1,2]},{"key":"white_label","value":true,"points":4,"note":"Scale includes branding removal; any plan can add it for $35 a month [1].","sources":[1]},{"key":"soc2_iso","value":null,"points":0,"note":"Not found on the vendor's home or pricing pages [1][2].","sources":[1,2]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's home or pricing pages [1][2].","sources":[1,2]},{"key":"dpa","value":true,"points":2,"note":"Chatling publishes its data processing agreement as part of the Terms of Service [8].","sources":[8]},{"key":"free_plan","value":true,"points":5,"note":"Free plan launches one AI agent on the web channel with 200 AI credits a month [1].","sources":[1]},{"key":"price","value":20.83,"points":9,"note":"Starter, $250 a year billed yearly; chats are unlimited and it includes 1,750 AI credits a month [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [10]. Not on G2's leaderboard.","sources":[10]}],"sources":[{"n":1,"title":"Chatling pricing","publisher":"Chatling","url":"https://chatling.ai/pricing","accessed":"2026-10-09"},{"n":2,"title":"Chatling home page","publisher":"Chatling","url":"https://chatling.ai/","accessed":"2026-10-09"},{"n":3,"title":"Chatling documentation index","publisher":"Chatling","url":"https://docs.chatling.ai/llms.txt","accessed":"2026-10-09"},{"n":4,"title":"Chatbot Builder introduction","publisher":"Chatling","url":"https://docs.chatling.ai/chatbot/builder/introduction.md","accessed":"2026-10-09"},{"n":5,"title":"Set up handoff for AI Agent","publisher":"Chatling","url":"https://docs.chatling.ai/live-chat/human-handoff/ai-agent.md","accessed":"2026-10-09"},{"n":6,"title":"Chat with Knowledge Base AI","publisher":"Chatling","url":"https://docs.chatling.ai/api-reference/v2/ai-kb/chat.md","accessed":"2026-10-09"},{"n":7,"title":"HTTP Request (AI Agent)","publisher":"Chatling","url":"https://docs.chatling.ai/ai-agent/actions/http-request.md","accessed":"2026-10-09"},{"n":8,"title":"Chatling Data Processing Agreement","publisher":"Chatling","url":"https://chatling.ai/dpa","accessed":"2026-10-09"},{"n":9,"title":"Instagram integration","publisher":"Chatling","url":"https://docs.chatling.ai/instagram/overview.md","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":10}]},{"id":"landbot","name":"Landbot","vendor":"Landbot","category":"chatbot-builders","website":"https://landbot.io/","rank":6,"of":12,"points":61,"by_criterion":[{"key":"channels","name":"Channels","earned":10,"available":18},{"key":"build","name":"Building","earned":19,"available":19},{"key":"run","name":"Running it","earned":18,"available":18},{"key":"trust","name":"Trust","earned":2,"available":11},{"key":"price","name":"Price","earned":12,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 seat","notes":"100 chats a month, web only, no AI agents","src":[1]},{"name":"Starter","price":"$36/month, yearly ($45 monthly)","usd_month":36,"billing":"yearly","for":"2 seats","notes":"500 chats and 100 AI chats a month; keeps Landbot branding","src":[1]},{"name":"Professional","price":"$88/month, yearly ($110 monthly)","usd_month":88,"billing":"yearly","for":"3 seats","notes":"2,500 chats and 300 AI chats a month; no branding; Messenger, API, webhooks","src":[1]},{"name":"Professional WA","price":"€160/month","usd_month":178.98,"billing":"monthly","for":"3 seats","notes":"Adds one WhatsApp number and 500 AI chats a month; shown in euros only; billing cycle not stated","src":[1]},{"name":"Business","price":"From €400/month","usd_month":null,"billing":"quote","for":"5+ seats","notes":"Custom limits","src":[1]}],"price_note":"The pricing page shows dollars outside Europe. Professional WA and Business are listed in euros only, so usd_month for Professional WA is converted at the ECB rate. Extra chats cost $0.05 and extra AI chats $0.10 on paid plans [1].","lines":[{"key":"channels","value":["Website chat widget","WhatsApp","Facebook Messenger"],"points":6,"note":"Features, home and help pages list web, WhatsApp and Messenger. Telegram needs custom middleware code, so it is not counted [2][3][11][12].","sources":[1,2,3,11,12]},{"key":"api","value":true,"points":4,"note":"Help centre documents APIs and APIchat bots that exchange messages through a hook URL; the API row starts at Professional [1][7][12].","sources":[1,7,12]},{"key":"no_code","value":true,"points":6,"note":"Flows are built by dragging blocks on a visual canvas without a developer [2].","sources":[2]},{"key":"own_content","value":true,"points":9,"note":"The AI Agent block learns from text, PDF, DOCX, TXT files and website URLs; pricing lists AI agents as unavailable on Free [1][4].","sources":[1,4]},{"key":"actions","value":true,"points":4,"note":"The webhook block sends and receives data from third-party systems; webhooks and API start at Professional [1][8].","sources":[1,8]},{"key":"handoff","value":true,"points":8,"note":"Human takeover block assigns the chat to online agents in a shared inbox, listed on every plan [1][5].","sources":[1,5]},{"key":"analytics","value":true,"points":6,"note":"The Analyze tab shows chats, finished chats, goals and block-by-block drop-off [6].","sources":[6]},{"key":"white_label","value":true,"points":4,"note":"Landbot branding is removed from Professional upward, at $88 a month on yearly billing; no separate add-on [1].","sources":[1]},{"key":"soc2_iso","value":null,"points":0,"note":"Home page shows a SOC 2 badge and the trust article offers a SOC 2 report under NDA; type not stated [3][9].","sources":[3,9]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"dpa","value":true,"points":2,"note":"The pricing page says a DPA is available on request; the privacy policy also has controller-processor clauses [1][10].","sources":[1,10]},{"key":"free_plan","value":true,"points":5,"note":"Free plan: 100 chats a month, one seat, web channel, 'No card, never expires' [1].","sources":[1]},{"key":"price","value":88,"points":7,"note":"Professional, $88 a month on yearly billing, 2,500 chats a month; Starter has only 500 chats. Dollar figure from the pricing page's own price data [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [13]. Not on G2's leaderboard.","sources":[13]}],"sources":[{"n":1,"title":"Landbot pricing","publisher":"Landbot","url":"https://landbot.io/pricing","accessed":"2026-10-09"},{"n":2,"title":"Landbot features","publisher":"Landbot","url":"https://landbot.io/features","accessed":"2026-10-09"},{"n":3,"title":"Landbot home","publisher":"Landbot","url":"https://landbot.io/","accessed":"2026-10-09"},{"n":4,"title":"AI Agent block setup and implementation guide","publisher":"Landbot Help Center","url":"https://help.landbot.io/article/btw9dn8h7p-ai-agents-setup-and-implementation-guide-qqy","accessed":"2026-10-09"},{"n":5,"title":"Human Takeover block","publisher":"Landbot Help Center","url":"https://help.landbot.io/article/8rr1lgyrnj-human-takeover-v2-lite","accessed":"2026-10-09"},{"n":6,"title":"Bot's Analyze Section","publisher":"Landbot Help Center","url":"https://help.landbot.io/article/j346fejchf-analyze-section","accessed":"2026-10-09"},{"n":7,"title":"APIs","publisher":"Landbot Help Center","url":"https://help.landbot.io/article/1xal8acpx9-builder-3-apis","accessed":"2026-10-09"},{"n":8,"title":"How to Use the Webhook Block in Landbot","publisher":"Landbot Help Center","url":"https://help.landbot.io/article/4hwz0bxw5a-how-to-use-the-webhook-block-in-landbot-a-beginner-guide","accessed":"2026-10-09"},{"n":9,"title":"Landbot Trust Center: Centralized Privacy and Security Information","publisher":"Landbot Help Center","url":"https://help.landbot.io/article/5qv1x2w80b-landbot-privacy-and-security-information","accessed":"2026-10-09"},{"n":10,"title":"Landbot privacy policy","publisher":"Landbot","url":"https://landbot.io/privacy-policy","accessed":"2026-10-09"},{"n":11,"title":"The Facebook Messenger Ultimate Guide","publisher":"Landbot Help Center","url":"https://help.landbot.io/article/85tfouc0ni-facebook-channel","accessed":"2026-10-09"},{"n":12,"title":"APIchat bot: What it is and when to use it","publisher":"Landbot Help Center","url":"https://help.landbot.io/article/j8cfyahs8w-apichat-bot-what-it-is-and-when-to-use-it","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":13}]},{"id":"sitegpt","name":"SiteGPT","vendor":"SiteGPT","category":"chatbot-builders","website":"https://sitegpt.ai/","rank":7,"of":12,"points":60,"by_criterion":[{"key":"channels","name":"Channels","earned":12,"available":18},{"key":"build","name":"Building","earned":13,"available":19},{"key":"run","name":"Running it","earned":18,"available":18},{"key":"trust","name":"Trust","earned":8,"available":11},{"key":"price","name":"Price","earned":9,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Starter","price":"$39/month billed yearly ($59 monthly)","usd_month":39,"billing":"yearly","for":"1 chatbot","notes":"Up to 4,000 GPT-4.1 mini messages or 400 GPT-4.1 messages a month","src":[1]},{"name":"Growth","price":"$79/month billed yearly ($129 monthly)","usd_month":79,"billing":"yearly","for":"Up to 2 chatbots","notes":"10,000 mini messages a month; API access and chat integrations","src":[1,4]},{"name":"Scale","price":"$259/month billed yearly ($429 monthly)","usd_month":259,"billing":"yearly","for":"Up to 3 chatbots","notes":"40,000 mini messages a month; adds Zendesk Messaging and webhooks","src":[1,4]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"Large organisations","notes":"Quote only; signed data processing agreement on request","src":[1]}],"price_note":"A message counts both the question and the AI's reply. A pack of 5,000 extra messages is $59 a month, or $39 a month as a yearly add-on [1].","lines":[{"key":"channels","value":["Website chat widget","WhatsApp","Facebook Messenger","Slack or Microsoft Teams"],"points":8,"note":"Website embed [2]; Slack and Messenger need Growth, WhatsApp is an add-on on any plan [9][1].","sources":[1,2,9]},{"key":"api","value":true,"points":4,"note":"API v2 includes a send-message endpoint; API access starts on Growth [4][7].","sources":[4,7]},{"key":"no_code","value":false,"points":0,"note":"Docs say you do not write conversation flows; the bot is set up with sources, instructions and settings [8].","sources":[8]},{"key":"own_content","value":true,"points":9,"note":"Trains on website URLs, sitemaps, files and connected apps; all paid plans [2][1].","sources":[1,2]},{"key":"actions","value":true,"points":4,"note":"Webhooks post messages, new leads and escalations to your URL; they need Scale or the webhook add-on. The bot cannot look up live data [11][8].","sources":[11,8]},{"key":"handoff","value":true,"points":8,"note":"Team members take over chats from the dashboard's Chat History view and release them back to AI [5].","sources":[5,1]},{"key":"analytics","value":true,"points":6,"note":"Analytics page shows conversations, escalations to a person and leads on every plan; outcomes on Scale [6].","sources":[6]},{"key":"white_label","value":true,"points":4,"note":"Remove SiteGPT Branding is a $39 a month add-on, billed $468 yearly [1].","sources":[1]},{"key":"soc2_iso","value":true,"points":6,"note":"Security docs say SiteGPT completed a SOC 2 Type II examination [3].","sources":[3]},{"key":"open_source","value":null,"points":0,"note":"The GitHub organisation holds MIT-licensed SDK and tool repositories, none for the chatbot product [10].","sources":[10]},{"key":"dpa","value":true,"points":2,"note":"Security docs say a DPA copy can be downloaded from the vendor's legal pages; Enterprise customers sign it [3].","sources":[3]},{"key":"free_plan","value":false,"points":0,"note":"Pricing page says there is no free plan; plans start with a trial [1].","sources":[1]},{"key":"price","value":39,"points":9,"note":"Starter, $468 a year billed yearly, up to 4,000 GPT-4.1 mini messages a month [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [12]. Not on G2's leaderboard.","sources":[12]}],"sources":[{"n":1,"title":"SiteGPT pricing","publisher":"SiteGPT","url":"https://sitegpt.ai/pricing.md","accessed":"2026-10-09"},{"n":2,"title":"SiteGPT home page","publisher":"SiteGPT","url":"https://sitegpt.ai/","accessed":"2026-10-09"},{"n":3,"title":"Security and data handling","publisher":"SiteGPT","url":"https://sitegpt.ai/docs/account/security.md","accessed":"2026-10-09"},{"n":4,"title":"Plans and limits","publisher":"SiteGPT","url":"https://sitegpt.ai/docs/reference/plans-and-limits.md","accessed":"2026-10-09"},{"n":5,"title":"Conversations and human handoff","publisher":"SiteGPT","url":"https://sitegpt.ai/docs/concepts/conversations-and-handoff.md","accessed":"2026-10-09"},{"n":6,"title":"Track chatbot performance with analytics","publisher":"SiteGPT","url":"https://sitegpt.ai/docs/guides/monitor/analytics.md","accessed":"2026-10-09"},{"n":7,"title":"SiteGPT documentation index","publisher":"SiteGPT","url":"https://sitegpt.ai/docs/llms.txt","accessed":"2026-10-09"},{"n":8,"title":"What is SiteGPT","publisher":"SiteGPT","url":"https://sitegpt.ai/docs/introduction/what-is-sitegpt.md","accessed":"2026-10-09"},{"n":9,"title":"Integrations overview","publisher":"SiteGPT","url":"https://sitegpt.ai/docs/integrations/overview.md","accessed":"2026-10-09"},{"n":10,"title":"SiteGPT on GitHub","publisher":"GitHub","url":"https://github.com/sitegpt","accessed":"2026-10-09"},{"n":11,"title":"Webhooks (developer reference)","publisher":"SiteGPT","url":"https://sitegpt.ai/docs/developers/webhooks.md","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":12}]},{"id":"chatbase","name":"Chatbase","vendor":"Chatbase Inc.","category":"chatbot-builders","website":"https://www.chatbase.co/","rank":8,"of":12,"points":60,"by_criterion":[{"key":"channels","name":"Channels","earned":16,"available":18},{"key":"build","name":"Building","earned":13,"available":19},{"key":"run","name":"Running it","earned":18,"available":18},{"key":"trust","name":"Trust","earned":8,"available":11},{"key":"price","name":"Price","earned":5,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 member","notes":"50 message credits a month, 1 agent, limited model access","src":[1]},{"name":"Hobby","price":"$40/month","usd_month":40,"billing":"monthly","for":"2 members","notes":"700 message credits a month, basic analytics, integrations","src":[1]},{"name":"Hobby (yearly)","price":"$384/year","usd_month":32,"billing":"yearly","for":"2 members","notes":"700 message credits a month; 20% off the monthly price","src":[1]},{"name":"Standard","price":"$150/month","usd_month":150,"billing":"monthly","for":"3 members","notes":"4,000 message credits a month, helpdesk, voice, API access","src":[1]},{"name":"Standard (yearly)","price":"$1,440/year","usd_month":120,"billing":"yearly","for":"3 members","notes":"4,000 message credits a month; 20% off the monthly price","src":[1]},{"name":"Pro","price":"$500/month","usd_month":500,"billing":"monthly","for":"5 members","notes":"15,000 message credits a month, advanced analytics","src":[1]},{"name":"Pro (yearly)","price":"$4,800/year","usd_month":400,"billing":"yearly","for":"5 members","notes":"15,000 message credits a month; 20% off the monthly price","src":[1]},{"name":"Enterprise","price":"Quote","usd_month":null,"billing":"quote","for":"Larger teams","notes":"Higher limits; priced on request","src":[1]}],"price_note":"Monthly list prices are shown first. The pricing page says yearly plans are 20% off; its yearly prices are Hobby $384, Standard $1,440 and Pro $4,800 a year, and we count the yearly monthly equivalent [1].","lines":[{"key":"channels","value":["Website chat widget","WhatsApp","Facebook Messenger","Instagram","Voice or phone","Slack or Microsoft Teams"],"points":12,"note":"Docs cover website embeds, WhatsApp, Messenger, Instagram, Twilio and SIP phone, and Slack (an internal team channel). No Telegram or Teams page [3].","sources":[3]},{"key":"api","value":true,"points":4,"note":"POST /api/v2/agents/{agentId}/chat sends a message and returns the reply; Standard plan required [7].","sources":[7]},{"key":"no_code","value":false,"points":0,"note":"Agents are set up with written procedure steps, guardrails and settings, with no visual flow canvas [11].","sources":[11]},{"key":"own_content","value":true,"points":9,"note":"Agents train on website pages, sitemaps, PDF and Word files, Notion and Q&A; Hobby and above list integrations and sources [1][4].","sources":[1,4]},{"key":"actions","value":true,"points":4,"note":"Custom actions call your own HTTPS endpoint during a conversation and use the JSON response in the reply [8].","sources":[8]},{"key":"handoff","value":true,"points":8,"note":"A Takeover button in the Chatbase inbox stops the AI; Standard lists Helpdesk. Docs name no plan limit [1][5].","sources":[1,5]},{"key":"analytics","value":true,"points":6,"note":"Dashboard shows chats, messages and resolution rate (resolved without ticket or live chat); Hobby lists basic analytics [1][6].","sources":[1,6]},{"key":"white_label","value":true,"points":4,"note":"Remove the Chatbase branding is a $99 a month add-on, bought on top of a base plan [1].","sources":[1]},{"key":"soc2_iso","value":true,"points":6,"note":"Security page FAQ says Chatbase is SOC 2 Type II compliant. No auditor is named and ISO 27001 is not mentioned [9].","sources":[9]},{"key":"open_source","value":null,"points":0,"note":"Only a CLI and mobile SDKs are public on GitHub; no repository for the agent builder itself is listed [12].","sources":[12]},{"key":"dpa","value":true,"points":2,"note":"A data processing addendum is posted publicly and supplements the Terms of Service [10].","sources":[10]},{"key":"free_plan","value":null,"points":0,"note":"Free plan exists with 50 credits and 1 agent. Pages read do not say whether a free agent can be published to visitors [1].","sources":[1]},{"key":"price","value":120,"points":5,"note":"Standard, 4,000 credits a month: $1,440 billed yearly, $120 a month ($150 billed monthly). Hobby has only 700 credits [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [13]. Not on G2's leaderboard.","sources":[13]}],"sources":[{"n":1,"title":"Chatbase pricing","publisher":"Chatbase","url":"https://www.chatbase.co/pricing","accessed":"2026-10-09"},{"n":2,"title":"Chatbase home page","publisher":"Chatbase","url":"https://www.chatbase.co/","accessed":"2026-10-09"},{"n":3,"title":"Integrations overview","publisher":"Chatbase","url":"https://www.chatbase.co/docs/user-guides/integrations/integrations-overview","accessed":"2026-10-09"},{"n":4,"title":"Data sources","publisher":"Chatbase","url":"https://chatbase.co/docs/user-guides/chatbot/data-sources.md","accessed":"2026-10-09"},{"n":5,"title":"Takeover","publisher":"Chatbase","url":"https://chatbase.co/docs/user-guides/chatbot/help-desk/takeover.md","accessed":"2026-10-09"},{"n":6,"title":"Analytics","publisher":"Chatbase","url":"https://chatbase.co/docs/user-guides/chatbot/analytics.md","accessed":"2026-10-09"},{"n":7,"title":"API v2 overview","publisher":"Chatbase","url":"https://chatbase.co/docs/api-v2/overview.md","accessed":"2026-10-09"},{"n":8,"title":"Custom actions","publisher":"Chatbase","url":"https://chatbase.co/docs/user-guides/chatbot/actions/custom-action.md","accessed":"2026-10-09"},{"n":9,"title":"Chatbase security","publisher":"Chatbase","url":"https://chatbase.co/security","accessed":"2026-10-09"},{"n":10,"title":"Data Processing Addendum","publisher":"Chatbase","url":"https://chatbase.co/legal/dpa","accessed":"2026-10-09"},{"n":11,"title":"Procedures overview","publisher":"Chatbase","url":"https://chatbase.co/docs/user-guides/chatbot/procedures/procedures-overview.md","accessed":"2026-10-09"},{"n":12,"title":"chatbase-co repositories","publisher":"GitHub","url":"https://github.com/chatbase-co","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":13}]},{"id":"voiceflow","name":"Voiceflow","vendor":"Voiceflow Inc.","category":"chatbot-builders","website":"https://www.voiceflow.com/","rank":9,"of":12,"points":51,"by_criterion":[{"key":"channels","name":"Channels","earned":10,"available":18},{"key":"build","name":"Building","earned":19,"available":19},{"key":"run","name":"Running it","earned":14,"available":18},{"key":"trust","name":"Trust","earned":8,"available":11},{"key":"price","name":"Price","earned":0,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Trying out","notes":"Limited features; one-time credit grant that does not renew","src":[2]},{"name":"Pro","price":"Price not published","usd_month":null,"billing":"quote","for":"Individual builders","notes":"All LLM models and a higher agent limit than Free","src":[2]},{"name":"Business","price":"Price not published","usd_month":null,"billing":"quote","for":"Growing teams","notes":"Adds LLM fallback models, priority support and branding removal","src":[2,5]},{"name":"Enterprise","price":"Quote","usd_month":null,"billing":"quote","for":"Large organisations","notes":"Single sign-on, private cloud hosting, custom credits","src":[2]}],"price_note":"Neither the pricing page nor the billing docs list a price; the docs point to the Plans tab inside the dashboard [1][2].","lines":[{"key":"channels","value":["Website chat widget","WhatsApp","Voice or phone"],"points":6,"note":"Home page and chatbot page name web chat, WhatsApp and phone. Telegram, Messenger, Instagram, Slack and Teams are not named on them [3][4].","sources":[3,4]},{"key":"api","value":true,"points":4,"note":"Conversations API: PUT /v1/stable/conversation/{userID} advances a chat by one turn and returns the agent's reply [9].","sources":[9]},{"key":"no_code","value":true,"points":6,"note":"Platform overview describes visually creating agents with workflows, steps and a knowledge base [12].","sources":[12]},{"key":"own_content","value":true,"points":9,"note":"Knowledge base imports URLs, sitemaps, PDF, text and Word files and Zendesk articles; docs show no plan limit or beta label [7].","sources":[7]},{"key":"actions","value":true,"points":4,"note":"The API step makes HTTP requests to outside services during a conversation [13].","sources":[13]},{"key":"handoff","value":true,"points":8,"note":"Handoff step passes chats to Genesys, Ujet, Kustomer, Dixa or Zendesk. Docs name no plan limit [6].","sources":[6]},{"key":"analytics","value":true,"points":6,"note":"Dashboard counts chats and resolved conversations and charts outcomes: Resolved, Ticket created, Unresolved, Abandoned, Unrelated [8].","sources":[8]},{"key":"white_label","value":false,"points":0,"note":"Business customers can disable branding [5], but no plan price is published, so the rule is not met [1].","sources":[1,5]},{"key":"soc2_iso","value":true,"points":6,"note":"Security page lists SOC 2 Type II and ISO 27001; its compliance pages say \"SOC 2 Type II compliant\" and \"ISO/IEC 27001:2022 certified\" [10][15][16].","sources":[10,15,16]},{"key":"open_source","value":null,"points":0,"note":"GitHub organisation shows a CLI under Apache-2.0 and libraries, but no repository for the builder itself [14].","sources":[14]},{"key":"dpa","value":true,"points":2,"note":"A Data Processing Addendum is published under Voiceflow's legal pages [11].","sources":[11]},{"key":"free_plan","value":false,"points":0,"note":"Free plan is a one-time credit grant that does not renew and is described as unsuitable for production [2].","sources":[2]},{"key":"price","value":null,"points":0,"note":"No plan prices are published; the pricing page offers a demo or pricing request [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [17]. Not on G2's leaderboard.","sources":[17]}],"sources":[{"n":1,"title":"Voiceflow pricing","publisher":"Voiceflow","url":"https://www.voiceflow.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Billing overview","publisher":"Voiceflow","url":"https://www.voiceflow.com/docs/documentation/account-management/billing.md","accessed":"2026-10-09"},{"n":3,"title":"Voiceflow home page","publisher":"Voiceflow","url":"https://www.voiceflow.com/","accessed":"2026-10-09"},{"n":4,"title":"AI chatbot platform for websites and support","publisher":"Voiceflow","url":"https://www.voiceflow.com/solutions/chatbot","accessed":"2026-10-09"},{"n":5,"title":"Embedding the chat widget","publisher":"Voiceflow","url":"https://www.voiceflow.com/docs/documentation/deploy/widget/embedding-the-chat-widget.md","accessed":"2026-10-09"},{"n":6,"title":"Live agent handoff","publisher":"Voiceflow","url":"https://www.voiceflow.com/docs/documentation/build/steps/handoff.md","accessed":"2026-10-09"},{"n":7,"title":"Importing data sources","publisher":"Voiceflow","url":"https://www.voiceflow.com/docs/documentation/build/importing-data-sources.md","accessed":"2026-10-09"},{"n":8,"title":"Analytics dashboard","publisher":"Voiceflow","url":"https://www.voiceflow.com/docs/documentation/measure/analytics.md","accessed":"2026-10-09"},{"n":9,"title":"Send a conversation turn","publisher":"Voiceflow","url":"https://www.voiceflow.com/docs/api-reference/conversation/send.md","accessed":"2026-10-09"},{"n":10,"title":"Voiceflow security","publisher":"Voiceflow","url":"https://www.voiceflow.com/security","accessed":"2026-10-09"},{"n":11,"title":"Data Processing Addendum","publisher":"Voiceflow","url":"https://www.voiceflow.com/legal/dpa","accessed":"2026-10-09"},{"n":12,"title":"Platform overview","publisher":"Voiceflow","url":"https://www.voiceflow.com/features/platform-overview","accessed":"2026-10-09"},{"n":13,"title":"API step","publisher":"Voiceflow","url":"https://www.voiceflow.com/docs/documentation/build/steps/api.md","accessed":"2026-10-09"},{"n":14,"title":"Voiceflow repositories","publisher":"GitHub","url":"https://github.com/voiceflow","accessed":"2026-10-09"},{"n":15,"title":"SOC 2 compliance","publisher":"Voiceflow","url":"https://www.voiceflow.com/compliance/soc-2","accessed":"2026-10-09"},{"n":16,"title":"ISO 27001 compliance","publisher":"Voiceflow","url":"https://www.voiceflow.com/compliance/iso-27001","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":17}]},{"id":"customgpt-ai","name":"CustomGPT.ai","vendor":"CustomGPT","category":"chatbot-builders","website":"https://customgpt.ai/","rank":10,"of":12,"points":48,"by_criterion":[{"key":"channels","name":"Channels","earned":12,"available":18},{"key":"build","name":"Building","earned":13,"available":19},{"key":"run","name":"Running it","earned":10,"available":18},{"key":"trust","name":"Trust","earned":6,"available":11},{"key":"price","name":"Price","earned":7,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Standard","price":"$89/month billed yearly ($99 monthly)","usd_month":89,"billing":"yearly","for":"Small teams","notes":"1,000 queries a month, 10 agents, 7-day analytics history","src":[1]},{"name":"Premium","price":"$449/month billed yearly ($499 monthly)","usd_month":449,"billing":"yearly","for":"Growing teams","notes":"5,000 queries a month, 25 agents, full analytics history, branding removal","src":[1,9]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"Large organisations","notes":"Quote only; adds the data processing agreement","src":[1,3]}],"price_note":"Both paid plans offer a 7-day free trial that needs a credit card [1].","lines":[{"key":"channels","value":["Website chat widget","WhatsApp","Telegram","Slack or Microsoft Teams"],"points":8,"note":"Widget embeds [2]; docs list WhatsApp, Telegram, Slack and Teams bots as ready, self-hosted from code [5]; Slack app connects from the account [6].","sources":[2,5,6]},{"key":"api","value":true,"points":4,"note":"REST API has a send-message endpoint that returns the agent's reply [7].","sources":[7]},{"key":"no_code","value":null,"points":0,"note":"Setup is described as connect data and deploy, with no visual flow editor on the vendor's home or pricing pages [2][1].","sources":[1,2]},{"key":"own_content","value":true,"points":9,"note":"Builds assistants from websites, documents and help desks; Standard is a paid plan [1][2].","sources":[1,2]},{"key":"actions","value":true,"points":4,"note":"Docs say agents can fetch live data from external APIs through custom connectors; the page shows no beta label, plan not stated [10].","sources":[10]},{"key":"handoff","value":null,"points":0,"note":"Not published on the vendor's pricing page, home page or live chat guide [1][2][4].","sources":[1,2,4]},{"key":"analytics","value":true,"points":6,"note":"Dashboard shows conversation totals, positive and negative feedback and query success status; Standard keeps 7 days [8][1].","sources":[1,8]},{"key":"white_label","value":true,"points":4,"note":"Premium plan or higher can remove the \"Powered by CustomGPT\" label in settings [9][1].","sources":[1,9]},{"key":"soc2_iso","value":true,"points":6,"note":"Security page says SOC 2 Type 2 certified for security, availability and confidentiality [3].","sources":[3]},{"key":"open_source","value":null,"points":0,"note":"GitHub organisation lists SDKs, samples and integrations (mostly MIT); no repository for the platform itself is listed [11].","sources":[11]},{"key":"dpa","value":false,"points":0,"note":"Agreement is only available to Enterprise customers; pricing page marks it not included in Standard or Premium [3][1].","sources":[1,3]},{"key":"free_plan","value":false,"points":0,"note":"Only a 7-day trial with a card; no permanent free plan [1].","sources":[1]},{"key":"price","value":89,"points":7,"note":"Standard, $89 a month billed yearly, includes 1,000 queries a month [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [12]. Not on G2's leaderboard.","sources":[12]}],"sources":[{"n":1,"title":"CustomGPT.ai pricing","publisher":"CustomGPT","url":"https://customgpt.ai/pricing/","accessed":"2026-10-09"},{"n":2,"title":"CustomGPT.ai home page","publisher":"CustomGPT","url":"https://customgpt.ai/","accessed":"2026-10-09"},{"n":3,"title":"CustomGPT.ai security","publisher":"CustomGPT","url":"https://customgpt.ai/security/","accessed":"2026-10-09"},{"n":4,"title":"CustomGPT.ai documentation index","publisher":"CustomGPT","url":"https://docs.customgpt.ai/llms.txt","accessed":"2026-10-09"},{"n":5,"title":"API integration: social and chat bots","publisher":"CustomGPT","url":"https://docs.customgpt.ai/reference/social-media-bots.md","accessed":"2026-10-09"},{"n":6,"title":"Connect your account to Slack","publisher":"CustomGPT","url":"https://docs.customgpt.ai/docs/connect-your-customgptai-account-to-slack.md","accessed":"2026-10-09"},{"n":7,"title":"CustomGPT.ai API quickstart","publisher":"CustomGPT","url":"https://docs.customgpt.ai/reference/quickstart-guide.md","accessed":"2026-10-09"},{"n":8,"title":"Explore agent stats and data","publisher":"CustomGPT","url":"https://docs.customgpt.ai/docs/explore-agent-data.md","accessed":"2026-10-09"},{"n":9,"title":"White label your agent","publisher":"CustomGPT","url":"https://docs.customgpt.ai/docs/how-to-remove-powered-by-custom-gpt-branding-1.md","accessed":"2026-10-09"},{"n":10,"title":"How custom connectors work","publisher":"CustomGPT","url":"https://docs.customgpt.ai/docs/how-custom-actions-work.md","accessed":"2026-10-09"},{"n":11,"title":"CustomGPT.ai on GitHub","publisher":"GitHub","url":"https://github.com/Poll-The-People","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":12}]},{"id":"chatfuel","name":"Chatfuel","vendor":"Chatfuel","category":"chatbot-builders","website":"https://chatfuel.com/","rank":11,"of":12,"points":41,"by_criterion":[{"key":"channels","name":"Channels","earned":12,"available":18},{"key":"build","name":"Building","earned":13,"available":19},{"key":"run","name":"Running it","earned":14,"available":18},{"key":"trust","name":"Trust","earned":2,"available":11},{"key":"price","name":"Price","earned":0,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Business","price":"$18/month, yearly ($216/year)","usd_month":18,"billing":"yearly","for":"1 bot","notes":"$20 AI credits a month, all channels and features, unlimited contacts","src":[1,2]},{"name":"Agency S","price":"$90/month, yearly ($1,080/year)","usd_month":90,"billing":"yearly","for":"3 companies","notes":"$100 AI credits a month, agency dashboard","src":[1]}],"price_note":"The yearly toggle is marked −10%; credits are granted per month and do not carry over. WhatsApp message charges from Meta also come out of the credit wallet [1][2].","lines":[{"key":"channels","value":["Website chat widget","WhatsApp","Facebook Messenger","Instagram"],"points":8,"note":"Supported channels page lists Instagram, Facebook (Messenger), WhatsApp, TikTok and a website widget; Telegram is not supported [3].","sources":[3]},{"key":"api","value":true,"points":4,"note":"The Public API is a GraphQL API to read conversations and send messages on every channel [7].","sources":[7]},{"key":"no_code","value":false,"points":0,"note":"Help centre says the bot 'isn't a flowchart you draw on a canvas'; manual flows are called the legacy approach [13][15][16].","sources":[13,15,16]},{"key":"own_content","value":true,"points":9,"note":"The Knowledge Base holds your FAQ, catalog and business details; files uploaded at registration are extracted into it [4][5].","sources":[4,5]},{"key":"actions","value":true,"points":4,"note":"The JSON API plugin sends REST requests to outside services mid-conversation; Slack, Google Sheets and HubSpot connect via the AI Co-Worker [6].","sources":[6]},{"key":"handoff","value":true,"points":8,"note":"Live chat lets an agent assign the chat to themselves and the AI stops replying; included in every plan [2][8].","sources":[2,8]},{"key":"analytics","value":true,"points":6,"note":"Home page shows reporting built into the dashboard, with conversations started and leads; the Leads board closes leads as won or lost [9][10].","sources":[9,10]},{"key":"white_label","value":false,"points":0,"note":"The closed website chat button always shows the default Chatfuel icon, on all plans [11].","sources":[11]},{"key":"soc2_iso","value":null,"points":0,"note":"The security page names SOC 2 Type II and ISO 27001 only for its hosting providers, not for Chatfuel itself [14].","sources":[14]},{"key":"open_source","value":null,"points":0,"note":"","sources":[1]},{"key":"dpa","value":true,"points":2,"note":"The compliance page lists a Data Processing Agreement with Standard Contractual Clauses 'upon request' [12].","sources":[12]},{"key":"free_plan","value":false,"points":0,"note":"Pricing page: 'Every plan starts with a free trial'; the trial lasts 7 days with $15 of credits [1][2].","sources":[1,2]},{"key":"price","value":null,"points":0,"note":"Allowance is a $20 monthly credit wallet; contacts are unlimited and no conversation count is published [1][2].","sources":[1,2]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [17]. Not on G2's leaderboard.","sources":[17]}],"sources":[{"n":1,"title":"Chatfuel pricing","publisher":"Chatfuel","url":"https://chatfuel.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Chatfuel Plans and Pricing","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/billing/chatfuel-plans-and-pricing","accessed":"2026-10-09"},{"n":3,"title":"Supported Channels","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/getting-started/supported-channels","accessed":"2026-10-09"},{"n":4,"title":"How to Set Up Knowledge Base","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/ai-features/how-to-set-up-knowledge-base","accessed":"2026-10-09"},{"n":5,"title":"How to manage uploaded company information","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/ai-features/how-to-manage-uploaded-company-information","accessed":"2026-10-09"},{"n":6,"title":"How to Integrate with JSON API","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/integrations/how-to-integrate-with-json-api","accessed":"2026-10-09"},{"n":7,"title":"Messaging API Reference","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/public-api/messaging","accessed":"2026-10-09"},{"n":8,"title":"How to Stop AI During Active Conversations","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/ai-features/how-to-stop-ai-during-active-conversations","accessed":"2026-10-09"},{"n":9,"title":"Chatfuel home","publisher":"Chatfuel","url":"https://chatfuel.com/","accessed":"2026-10-09"},{"n":10,"title":"Funnel and drop-off report","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/for-agencies/funnel-and-drop-off-report","accessed":"2026-10-09"},{"n":11,"title":"How to change the widget icon","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/website/how-to-change-widget-icon","accessed":"2026-10-09"},{"n":12,"title":"What Regulations Does Chatfuel Comply With?","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/security/what-regulations-does-chatfuel-comply-with","accessed":"2026-10-09"},{"n":13,"title":"Why There Is No Flows Button","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/getting-started/why-there-is-no-flows-button","accessed":"2026-10-09"},{"n":14,"title":"How Is My Data Protected?","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/security/how-is-my-data-protected","accessed":"2026-10-09"},{"n":15,"title":"Bot modules and blocks","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/for-agencies/bot-modules-and-blocks","accessed":"2026-10-09"},{"n":16,"title":"Why the Co-Worker Cannot Edit Flows","publisher":"Chatfuel Help Center","url":"https://chatfuel.com/docs/ai-features/why-co-worker-cant-edit-flows","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":17}]},{"id":"google-dialogflow-cx","name":"Google Conversational Agents (Dialogflow CX)","vendor":"Google","category":"chatbot-builders","website":"https://cloud.google.com/dialogflow","rank":12,"of":12,"points":41,"by_criterion":[{"key":"channels","name":"Channels","earned":8,"available":18},{"key":"build","name":"Building","earned":19,"available":19},{"key":"run","name":"Running it","earned":6,"available":18},{"key":"trust","name":"Trust","earned":8,"available":11},{"key":"price","name":"Price","earned":0,"available":14},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Flows, chat","price":"$0.007 per request","usd_month":null,"billing":"quote","for":"Pay as you go","notes":"Usage billing; no included allowance","src":[1]},{"name":"Playbooks, chat","price":"$0.012 per request","usd_month":null,"billing":"quote","for":"Pay as you go","notes":"Generative agents; usage billing","src":[1]},{"name":"Voice","price":"$0.001 per second (Flows)","usd_month":null,"billing":"quote","for":"Pay as you go","notes":"Playbooks voice costs $0.002 a second","src":[1]}],"price_note":"All rates are pay-as-you-go. Data store index storage has a 10 GiB monthly free quota, then $5.00 per GiB [1].","lines":[{"key":"channels","value":["Website chat widget","Voice or phone"],"points":4,"note":"Dialogflow Messenger embeds in a website; the Phone Gateway takes calls. Messenger and Slack integrations are Preview [5][6][7][8].","sources":[5,6,7,8]},{"key":"api","value":true,"points":4,"note":"REST and RPC detectIntent methods, with client libraries for C++, C#, Go, Java, Node.js and Python [11].","sources":[11]},{"key":"no_code","value":true,"points":6,"note":"The console graphs each flow as a diagram of pages you click and edit; the pricing page names a Visual builder [14][1].","sources":[14,1]},{"key":"own_content","value":true,"points":9,"note":"Data stores crawl website URLs or read HTML, PDF and TXT files from Cloud Storage [10].","sources":[10]},{"key":"actions","value":true,"points":4,"note":"Fulfillment can call webhooks that run business logic or call other services [4].","sources":[4]},{"key":"handoff","value":false,"points":0,"note":"A handoff response only signals the caller's system, which must do the transfer; no inbox or connection is described [2].","sources":[2]},{"key":"analytics","value":true,"points":6,"note":"Conversation outcomes chart counts abandoned conversations and human-escalation requests [9].","sources":[9]},{"key":"white_label","value":null,"points":0,"note":"Not published on the vendor's Dialogflow Messenger page [5].","sources":[5]},{"key":"soc2_iso","value":true,"points":6,"note":"Compliance scope table marks Dialogflow for ISO 27001 certifications and SOC 1/2/3 reports [12].","sources":[12]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's console overview [4].","sources":[4]},{"key":"dpa","value":true,"points":2,"note":"Google publishes its Cloud Data Processing Addendum [13].","sources":[13]},{"key":"free_plan","value":false,"points":0,"note":"Only trial credits that expire after 12 months are described, not a free plan [1].","sources":[1]},{"key":"price","value":null,"points":0,"note":"No plan with a monthly allowance; billing is per request or per second [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [15]. Not on G2's leaderboard.","sources":[15]}],"sources":[{"n":1,"title":"Conversational Agents pricing","publisher":"Google Cloud","url":"https://cloud.google.com/dialogflow/pricing","accessed":"2026-10-09"},{"n":2,"title":"Fulfillment","publisher":"Google Cloud documentation","url":"https://docs.cloud.google.com/dialogflow/cx/docs/concept/fulfillment","accessed":"2026-10-09"},{"n":3,"title":"Integrations","publisher":"Google Cloud documentation","url":"https://docs.cloud.google.com/dialogflow/cx/docs/concept/integration","accessed":"2026-10-09"},{"n":4,"title":"Dialogflow CX basics","publisher":"Google Cloud documentation","url":"https://docs.cloud.google.com/dialogflow/cx/docs/basics","accessed":"2026-10-09"},{"n":5,"title":"Dialogflow Messenger","publisher":"Google Cloud documentation","url":"https://docs.cloud.google.com/dialogflow/cx/docs/concept/integration/dialogflow-messenger","accessed":"2026-10-09"},{"n":6,"title":"Phone Gateway","publisher":"Google Cloud documentation","url":"https://docs.cloud.google.com/dialogflow/cx/docs/concept/integration/phone-gateway","accessed":"2026-10-09"},{"n":7,"title":"Meta Messenger integration","publisher":"Google Cloud documentation","url":"https://docs.cloud.google.com/dialogflow/cx/docs/concept/integration/facebook-messenger","accessed":"2026-10-09"},{"n":8,"title":"Slack integration","publisher":"Google Cloud documentation","url":"https://docs.cloud.google.com/dialogflow/cx/docs/concept/integration/slack","accessed":"2026-10-09"},{"n":9,"title":"Analytics","publisher":"Google Cloud documentation","url":"https://docs.cloud.google.com/dialogflow/cx/docs/concept/analytics","accessed":"2026-10-09"},{"n":10,"title":"Data stores","publisher":"Google Cloud documentation","url":"https://docs.cloud.google.com/dialogflow/cx/docs/concept/data-store","accessed":"2026-10-09"},{"n":11,"title":"Dialogflow CX REST reference","publisher":"Google Cloud documentation","url":"https://docs.cloud.google.com/dialogflow/cx/docs/reference/rest","accessed":"2026-10-09"},{"n":12,"title":"Compliance resource center: services in scope","publisher":"Google Cloud","url":"https://cloud.google.com/security/compliance/services-in-scope","accessed":"2026-10-09"},{"n":13,"title":"Cloud Data Processing Addendum (Customers)","publisher":"Google Cloud","url":"https://cloud.google.com/terms/data-processing-addendum","accessed":"2026-10-09"},{"n":14,"title":"Dialogflow CX console","publisher":"Google Cloud documentation","url":"https://docs.cloud.google.com/dialogflow/cx/docs/concept/console","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":15}]},{"id":"proton-drive","name":"Proton Drive","vendor":"Proton","category":"cloud-storage-services","website":"https://proton.me/drive","rank":1,"of":10,"points":73,"by_criterion":[{"key":"security","name":"Security and audits","earned":25,"available":31},{"key":"apps","name":"Apps and sync","earned":18,"available":20},{"key":"recovery","name":"Recovery and sharing","earned":18,"available":22},{"key":"price","name":"Price and plans","earned":12,"available":27}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"5 GB of storage and an online document editor","src":[1]},{"name":"Drive Plus","price":"$47.88/year ($4.99 month to month)","usd_month":3.99,"billing":"yearly","for":"1 person","notes":"200 GB; 10 years to recover previous file versions","src":[1,2]},{"name":"Proton Unlimited","price":"$119.88/year ($12.99 month to month)","usd_month":9.99,"billing":"yearly","for":"1 person","notes":"500 GB; includes VPN","src":[1,2]},{"name":"Proton Duo","price":"$179.88/year ($19.99 month to month)","usd_month":14.99,"billing":"yearly","for":"Up to 2 people","notes":"2 TB; includes VPN","src":[1,2]},{"name":"Proton Family","price":"$29.99/month","usd_month":29.99,"billing":"monthly","for":"Up to 6 people","notes":"3 TB; includes VPN","src":[1]}],"price_note":"The Proton Drive page shows the 12-month price; the pricing page shows the month-to-month price. Family is shown month to month only [1][2].","lines":[{"key":"e2e","value":"default","points":10,"note":"The security page says every uploaded file is automatically encrypted by default [3].","sources":[3]},{"key":"audit","value":null,"points":0,"note":"Securitum is named as auditor, but no audit date is given on the security or open-source pages [3][4].","sources":[3,4]},{"key":"cert","value":true,"points":5,"note":"Proton's business Drive page says Proton Drive is ISO 27001 certified and SOC 2 Type II attested [9].","sources":[9]},{"key":"open_source","value":true,"points":3,"note":"Drive repositories for Windows, macOS, Android and iOS are public on GitHub under GPL-3.0 [5].","sources":[5]},{"key":"hardware_key","value":true,"points":4,"note":"Proton accepts physical U2F or FIDO2 security keys for two-factor sign-in on free and paid plans [8].","sources":[8]},{"key":"bug_bounty","value":true,"points":3,"note":"Proton's company bug bounty publishes rewards, up to USD 100,000; it does not name Drive, and reports go by email, not a bounty platform [7].","sources":[7]},{"key":"platforms","value":["Windows","macOS","iOS","Android"],"points":8,"note":"Download page has apps for Windows, macOS, iOS and Android; Linux gets only a command-line tool, so it is not counted [6].","sources":[6]},{"key":"on_demand","value":true,"points":6,"note":"Proton's help article says cloud-only files appear in File Explorer as placeholders and download automatically when opened or copied [12].","sources":[12]},{"key":"selective_sync","value":true,"points":4,"note":"Right-click a file or folder and choose 'Always keep on this device' to keep it offline in the Windows app [12].","sources":[12]},{"key":"version_days","value":3650,"points":6,"note":"The pricing page says Drive Plus adds 10 years to recover previous file versions [1].","sources":[1]},{"key":"rewind","value":null,"points":0,"note":"Not found on the vendor's pages [1][11].","sources":[1,11]},{"key":"link_password","value":true,"points":4,"note":"A support article explains protecting a shareable link with a password; it does not name the plans [10].","sources":[10]},{"key":"online_editing","value":true,"points":4,"note":"The free plan includes an online document and spreadsheet editor [1].","sources":[1]},{"key":"family","value":true,"points":4,"note":"Proton Family covers up to 6 users with 3 TB [1].","sources":[1]},{"key":"free_plan","value":true,"points":5,"note":"The free plan includes 5 GB of storage [1].","sources":[1]},{"key":"price","value":3.99,"points":4,"note":"Drive Plus 200 GB, billed $47.88 every 12 months; month to month it is $4.99 [2].","sources":[2]},{"key":"price_tb","value":14.99,"points":0,"note":"Proton Duo 2 TB for up to 2 users, billed $179.88 every 12 months; $19.99 month to month [2][1].","sources":[1,2]},{"key":"lifetime","value":false,"points":0,"note":"The Drive pricing pages list monthly and 12-month billing only, with no one-time plan [1][2].","sources":[1,2]},{"key":"refund","value":true,"points":3,"note":"Plan cards promise a 30-day money-back guarantee; cancelling within 30 days of the first purchase gives a prorated refund [1].","sources":[1]}],"sources":[{"n":1,"title":"Proton Drive pricing","publisher":"Proton","url":"https://proton.me/drive/pricing","accessed":"2026-10-08"},{"n":2,"title":"Proton Drive","publisher":"Proton","url":"https://proton.me/drive","accessed":"2026-10-08"},{"n":3,"title":"Proton Drive security","publisher":"Proton","url":"https://proton.me/drive/security","accessed":"2026-10-08"},{"n":4,"title":"Open source","publisher":"Proton","url":"https://proton.me/community/open-source","accessed":"2026-10-08"},{"n":5,"title":"ProtonDriveApps","publisher":"GitHub","url":"https://github.com/ProtonDriveApps","accessed":"2026-10-08"},{"n":6,"title":"Download Proton Drive","publisher":"Proton","url":"https://proton.me/drive/download","accessed":"2026-10-08"},{"n":7,"title":"Bug bounty","publisher":"Proton","url":"https://proton.me/security/bug-bounty","accessed":"2026-10-08"},{"n":8,"title":"Two-factor authentication (2FA)","publisher":"Proton","url":"https://proton.me/support/two-factor-authentication-2fa","accessed":"2026-10-08"},{"n":9,"title":"Proton Drive for Business","publisher":"Proton","url":"https://proton.me/business/drive","accessed":"2026-10-08"},{"n":10,"title":"How to password-protect your shared files in Proton Drive","publisher":"Proton","url":"https://proton.me/support/password-protect-files-proton-drive","accessed":"2026-10-08"},{"n":11,"title":"How to use the Proton Drive desktop app for Windows","publisher":"Proton","url":"https://proton.me/support/proton-drive-windows-app","accessed":"2026-10-08"},{"n":12,"title":"How on-demand sync works in the Proton Drive Windows app","publisher":"Proton","url":"https://proton.me/support/proton-drive-windows-on-demand-sync","accessed":"2026-10-08"}]},{"id":"pcloud","name":"pCloud","vendor":"pCloud","category":"cloud-storage-services","website":"https://www.pcloud.com/","rank":2,"of":10,"points":69,"by_criterion":[{"key":"security","name":"Security and audits","earned":10,"available":31},{"key":"apps","name":"Apps and sync","earned":20,"available":20},{"key":"recovery","name":"Recovery and sharing","earned":22,"available":22},{"key":"price","name":"Price and plans","earned":17,"available":27}],"plans":[{"name":"Basic (free)","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"2 GB at sign-up, up to 10 GB after the beginner tutorial or inviting friends","src":[2]},{"name":"Premium","price":"€49.99/year","usd_month":null,"billing":"yearly","for":"1 person","notes":"500 GB","src":[1]},{"name":"Premium Plus","price":"€99.99/year","usd_month":null,"billing":"yearly","for":"1 person","notes":"2 TB","src":[1]},{"name":"Ultra","price":"€299.99/year","usd_month":null,"billing":"yearly","for":"1 person","notes":"10 TB","src":[1]},{"name":"Family","price":"€749 one-time (2 TB)","usd_month":null,"billing":"one-time","for":"Up to 5 members","notes":"Lifetime only; 2 TB €749, 10 TB €1,849, each paid once [14]","src":[2,14]}],"price_note":"The plans page shows euro prices only. Each yearly card shows two figures, such as €59.88 and €49.99; we score the lower one [1].","lines":[{"key":"e2e","value":"option","points":5,"note":"pCloud Encryption is a paid add-on that encrypts a Crypto folder on your device; other files are not covered [4][5].","sources":[4,5]},{"key":"audit","value":null,"points":0,"note":"Not found on the vendor's pages [5].","sources":[]},{"key":"cert","value":true,"points":5,"note":"The security page lists ISO 27001:2013 ISMS and QMS under Certifications; it names no certification body or date [5].","sources":[5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's GitHub page, which shows no licence for its client repositories [12].","sources":[12]},{"key":"hardware_key","value":null,"points":0,"note":"Not found on the vendor's pages [5].","sources":[]},{"key":"bug_bounty","value":null,"points":0,"note":"Not found on the vendor's pages [5].","sources":[]},{"key":"platforms","value":["Windows","macOS","Linux","iOS","Android"],"points":10,"note":"The download page lists official apps for Windows, macOS, Linux, iOS and Android [6].","sources":[6]},{"key":"on_demand","value":true,"points":6,"note":"pCloud Drive creates a virtual drive; files stay in the cloud and are available on demand unless kept offline [9].","sources":[9]},{"key":"selective_sync","value":true,"points":4,"note":"The Sync feature creates a local copy of selected cloud folders on Windows [10].","sources":[10]},{"key":"version_days","value":365,"points":6,"note":"Paid plans keep trash and revisions 30 days; the Extended File History add-on, open to any plan, extends this to one year [3].","sources":[3]},{"key":"rewind","value":true,"points":4,"note":"Rewind shows your account at a chosen date and time and restores entire folders or single files [3].","sources":[3]},{"key":"link_password","value":true,"points":4,"note":"Password protection for share links is available to Premium users [7].","sources":[7]},{"key":"online_editing","value":true,"points":4,"note":"The web app has built-in document editing; the help article does not list file types [8].","sources":[8]},{"key":"family","value":true,"points":4,"note":"The Family plan covers up to 5 members, each with a private account, and is sold as lifetime only [2].","sources":[2]},{"key":"free_plan","value":true,"points":5,"note":"The free plan starts at 2 GB and reaches up to 10 GB after the beginner tutorial or inviting friends [2].","sources":[2]},{"key":"price","value":4.66,"points":4,"note":"Premium 500 GB at €49.99 a year, divided by 12; euro price only [1]. Converted at €1 = $1.1186 [15].","sources":[1]},{"key":"price_tb","value":9.32,"points":2,"note":"Premium Plus 2 TB at €99.99 a year, divided by 12; euro price only. Lifetime plans are not counted [1]. Converted at €1 = $1.1186 [15].","sources":[1]},{"key":"lifetime","value":true,"points":3,"note":"The plans page has a Lifetime option; the help centre lists lifetime plans and the terms define them [1][2][11].","sources":[1,2,11]},{"key":"refund","value":true,"points":3,"note":"The terms give a 14 calendar day money-back guarantee on a written request; promotional purchases may be declined [11].","sources":[11]}],"sources":[{"n":1,"title":"pCloud plans and pricing","publisher":"pCloud","url":"https://www.pcloud.com/cloud-storage-pricing-plans.html?country=us","accessed":"2026-10-08"},{"n":2,"title":"Plan Details","publisher":"pCloud Help Center","url":"https://help.pcloud.com/article/plan-details","accessed":"2026-10-08"},{"n":3,"title":"File Recovery and History: Trash, Revisions, Rewind, Extended File History","publisher":"pCloud Help Center","url":"https://help.pcloud.com/article/file-recovery-and-history","accessed":"2026-10-08"},{"n":4,"title":"pCloud Encryption","publisher":"pCloud","url":"https://www.pcloud.com/encrypted-cloud-storage","accessed":"2026-10-08"},{"n":5,"title":"pCloud security","publisher":"pCloud","url":"https://www.pcloud.com/features/security","accessed":"2026-10-08"},{"n":6,"title":"Download pCloud apps","publisher":"pCloud","url":"https://www.pcloud.com/download-free-online-cloud-file-storage.html","accessed":"2026-10-08"},{"n":7,"title":"Shared Links","publisher":"pCloud Help Center","url":"https://help.pcloud.com/article/shared-links","accessed":"2026-10-08"},{"n":8,"title":"File Editing","publisher":"pCloud Help Center","url":"https://help.pcloud.com/article/file-editing","accessed":"2026-10-08"},{"n":9,"title":"pCloud Drive vs (pCloud) Sync","publisher":"pCloud Help Center","url":"https://help.pcloud.com/article/pcloud-drive-vs-pcloud-sync","accessed":"2026-10-08"},{"n":10,"title":"Offline Access","publisher":"pCloud Help Center","url":"https://help.pcloud.com/article/offline-access","accessed":"2026-10-08"},{"n":11,"title":"pCloud terms and conditions","publisher":"pCloud","url":"https://www.pcloud.com/terms_and_conditions.html","accessed":"2026-10-08"},{"n":12,"title":"pcloudcom","publisher":"GitHub","url":"https://github.com/pcloudcom","accessed":"2026-10-08"},{"n":13,"title":"Research findings on end-to-end encrypted cloud storage","publisher":"ETH Zurich researchers","url":"https://brokencloudstorage.info/","accessed":"2026-10-08"},{"n":14,"title":"pCloud Family Plan","publisher":"pCloud","url":"https://www.pcloud.com/family","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":15}]},{"id":"filen","name":"Filen","vendor":"Filen Cloud Dienste UG","category":"cloud-storage-services","website":"https://filen.io/","rank":3,"of":10,"points":59,"by_criterion":[{"key":"security","name":"Security and audits","earned":13,"available":31},{"key":"apps","name":"Apps and sync","earned":20,"available":20},{"key":"recovery","name":"Recovery and sharing","earned":6,"available":22},{"key":"price","name":"Price and plans","earned":20,"available":27}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"10 GiB; data on inactive free accounts is deleted after 3 months","src":[1]},{"name":"Starter","price":"€11.99/year","usd_month":1.12,"billing":"yearly","for":"1 person","notes":"100 GiB; shown under the Starter tab of the pricing page","src":[1]},{"name":"Pro I","price":"€19.99/year","usd_month":1.86,"billing":"yearly","for":"1 person","notes":"200 GiB; €1.99 a month if billed monthly","src":[1]},{"name":"Pro II","price":"€39.99/year","usd_month":3.73,"billing":"yearly","for":"1 person","notes":"500 GiB; €3.99 a month if billed monthly","src":[1]},{"name":"Pro III","price":"€89.99/year","usd_month":8.39,"billing":"yearly","for":"1 person","notes":"2 TiB; €8.99 a month if billed monthly","src":[1]},{"name":"Pro X","price":"€399.99/year","usd_month":37.28,"billing":"yearly","for":"1 person","notes":"10 TiB; €39.99 a month if billed monthly","src":[1]}],"price_note":"Prices are in euros. Filen says taxes and fees are included in its prices and gives no tax rate, so none is removed. Sale prices on the page are not used; the regular prices are. Plans stack and expire independently [1].","lines":[{"key":"e2e","value":"default","points":10,"note":"Filen says it was built around zero-knowledge end-to-end encryption; neither Filen nor anyone else can access files [2].","sources":[2]},{"key":"audit","value":null,"points":0,"note":"Not published on the vendor's security page, home page or blog post on bug bounties [2][3][13].","sources":[2,3,13]},{"key":"cert","value":null,"points":0,"note":"Filen names ISO 27001 only for its colocation data centres, not for Filen itself [2].","sources":[2]},{"key":"open_source","value":true,"points":3,"note":"Filen says all apps use the AGPL v3 licence; GitHub shows desktop, web and SDK repositories under AGPL-3.0 [2][7][8].","sources":[2,7,8]},{"key":"hardware_key","value":null,"points":0,"note":"Docs say two-factor sign-in can be switched on but do not name methods or security keys [14].","sources":[14]},{"key":"bug_bounty","value":false,"points":0,"note":"Filen states it no longer runs a public bug bounty programme and no longer offers guaranteed payouts [3][13].","sources":[3,13]},{"key":"platforms","value":["Windows","macOS","Linux","iOS","Android"],"points":10,"note":"Desktop download page lists Windows, macOS and Linux; the mobile page lists App Store and Google Play [4][5].","sources":[4,5]},{"key":"on_demand","value":true,"points":6,"note":"Docs describe a network drive that mounts Filen in File Explorer like a local drive [11]; the desktop page mentions Smart Sync [4].","sources":[4,11]},{"key":"selective_sync","value":true,"points":4,"note":"Each sync pairs a local folder with a cloud folder you pick, in five sync modes [10].","sources":[10]},{"key":"version_days","value":30,"points":2,"note":"Docs say Trash shows files deleted in the last 30 days and lets you restore them; file versions have no stated period [15][16].","sources":[15,16]},{"key":"rewind","value":null,"points":0,"note":"Not published on the vendor's pages read [4][15].","sources":[4,15]},{"key":"link_password","value":true,"points":4,"note":"Public link settings include a password and an expiry [9].","sources":[9]},{"key":"online_editing","value":null,"points":0,"note":"The web app has a collaborative notes editor; no document or spreadsheet editor is listed [6].","sources":[6]},{"key":"family","value":false,"points":0,"note":"The pricing page lists only single-user plans [1].","sources":[1]},{"key":"free_plan","value":true,"points":5,"note":"Pricing FAQ: Filen provides 10 GiB of free storage [1].","sources":[1]},{"key":"price","value":1.12,"points":8,"note":"Starter, 100 GiB: €11.99 a year, divided by 12. The pricing page shows it under its Starter tab [1]. Converted at €1 = $1.1186 [17].","sources":[1]},{"key":"price_tb","value":8.39,"points":4,"note":"Pro III, 2 TiB: €89.99 a year, divided by 12 [1]. Converted at €1 = $1.1186 [17].","sources":[1]},{"key":"lifetime","value":false,"points":0,"note":"Pricing FAQ: lifetime plans removed from the lineup for an indefinite period [1].","sources":[1]},{"key":"refund","value":true,"points":3,"note":"Refund policy gives a 14-day right to withdraw from the contract without reasons [12].","sources":[12]}],"sources":[{"n":1,"title":"Filen pricing","publisher":"Filen","url":"https://filen.io/pricing","accessed":"2026-10-08"},{"n":2,"title":"Filen home page","publisher":"Filen","url":"https://filen.io/","accessed":"2026-10-08"},{"n":3,"title":"Security at Filen","publisher":"Filen","url":"https://filen.io/security","accessed":"2026-10-08"},{"n":4,"title":"Filen desktop app","publisher":"Filen","url":"https://filen.io/products/desktop","accessed":"2026-10-08"},{"n":5,"title":"Filen mobile app","publisher":"Filen","url":"https://filen.io/products/mobile","accessed":"2026-10-08"},{"n":6,"title":"Filen web app","publisher":"Filen","url":"https://filen.io/products/web","accessed":"2026-10-08"},{"n":7,"title":"FilenCloudDienste on GitHub","publisher":"GitHub","url":"https://github.com/FilenCloudDienste","accessed":"2026-10-08"},{"n":8,"title":"filen-desktop","publisher":"GitHub","url":"https://github.com/FilenCloudDienste/filen-desktop","accessed":"2026-10-08"},{"n":9,"title":"Sharing","publisher":"Filen Docs","url":"https://docs.filen.io/docs/web/sharing","accessed":"2026-10-08"},{"n":10,"title":"Desktop setup","publisher":"Filen Docs","url":"https://docs.filen.io/docs/desktop/setup","accessed":"2026-10-08"},{"n":11,"title":"Network drive","publisher":"Filen Docs","url":"https://docs.filen.io/docs/desktop/network-drive","accessed":"2026-10-08"},{"n":12,"title":"Refund Policy","publisher":"Filen","url":"https://filen.io/refund-policy","accessed":"2026-10-08"},{"n":13,"title":"Bug bounties at Filen","publisher":"Filen Hub","url":"https://filen.io/hub/resources/bug-bounties-at-filen/","accessed":"2026-10-08"},{"n":14,"title":"Web settings","publisher":"Filen Docs","url":"https://docs.filen.io/docs/web/settings","accessed":"2026-10-08"},{"n":15,"title":"Web quick facts","publisher":"Filen Docs","url":"https://docs.filen.io/docs/web/facts","accessed":"2026-10-08"},{"n":16,"title":"Navigating the Sidebar of your Web Drive","publisher":"Filen Docs","url":"https://docs.filen.io/docs/web/sidebar","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":17}]},{"id":"icloud-drive","name":"iCloud Drive","vendor":"Apple","category":"cloud-storage-services","website":"https://www.icloud.com/","rank":4,"of":10,"points":59,"by_criterion":[{"key":"security","name":"Security and audits","earned":17,"available":31},{"key":"apps","name":"Apps and sync","earned":16,"available":20},{"key":"recovery","name":"Recovery and sharing","earned":10,"available":22},{"key":"price","name":"Price and plans","earned":16,"available":27}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"5 GB of storage","src":[1,2]},{"name":"iCloud+ 50 GB","price":"$0.99/month","usd_month":0.99,"billing":"monthly","for":"1 person, shareable with family","notes":null,"src":[1]},{"name":"iCloud+ 200 GB","price":"$2.99/month","usd_month":2.99,"billing":"monthly","for":"1 person, shareable with family","notes":null,"src":[1]},{"name":"iCloud+ 2 TB","price":"$9.99/month","usd_month":9.99,"billing":"monthly","for":"1 person, shareable with family","notes":null,"src":[1]},{"name":"iCloud+ 6 TB","price":"$29.99/month","usd_month":29.99,"billing":"monthly","for":"1 person, shareable with family","notes":null,"src":[1]},{"name":"iCloud+ 12 TB","price":"$59.99/month","usd_month":59.99,"billing":"monthly","for":"1 person, shareable with family","notes":null,"src":[1]}],"price_note":"Apple's plans page lists monthly US prices only and says you are billed monthly, so the scored prices are the monthly prices [1].","lines":[{"key":"e2e","value":"option","points":5,"note":"Advanced Data Protection is an opt-in setting that makes iCloud Drive end-to-end encrypted; by default Apple holds the keys [3].","sources":[3]},{"key":"audit","value":null,"points":0,"note":"Not found on the vendor's pages [3][4].","sources":[]},{"key":"cert","value":true,"points":5,"note":"Apple's certifications page says its ISO/IEC 27001 certification covers iCloud [4].","sources":[4]},{"key":"open_source","value":null,"points":0,"note":"Not found on the vendor's pages [7].","sources":[]},{"key":"hardware_key","value":true,"points":4,"note":"Apple Accounts accept FIDO-certified security keys for two-factor sign-in; at least two keys are required [6].","sources":[6]},{"key":"bug_bounty","value":true,"points":3,"note":"Apple Security Bounty is public and publishes reward amounts, up to $2 million [5].","sources":[5]},{"key":"platforms","value":["Windows","macOS","iOS"],"points":6,"note":"iCloud runs on iPhone, iPad, Mac and Windows; the requirements page lists no Android or Linux app [7].","sources":[7]},{"key":"on_demand","value":true,"points":6,"note":"iCloud Drive files can be opened in File Explorer; files show a cloud icon until downloaded, and pinning keeps them on the PC [2][8][9].","sources":[2,8,9]},{"key":"selective_sync","value":true,"points":4,"note":"In File Explorer you can pin single files, single folders or all of iCloud Drive to keep them on the PC [8].","sources":[8]},{"key":"version_days","value":30,"points":2,"note":"Deleted iCloud Drive files can be recovered within 30 days; no longer file-version period is given [10].","sources":[10]},{"key":"rewind","value":null,"points":0,"note":"Not found on the vendor's pages [10].","sources":[]},{"key":"link_password","value":null,"points":0,"note":"Not found on the vendor's sharing page for iCloud for Windows [12].","sources":[]},{"key":"online_editing","value":true,"points":4,"note":"Pages for iCloud lets you create, edit and share documents on iCloud.com from a computer [13].","sources":[13]},{"key":"family","value":true,"points":4,"note":"An iCloud+ plan can be shared with up to five other family members, six people in total, each with their own Apple Account [2][11].","sources":[2,11]},{"key":"free_plan","value":true,"points":5,"note":"The free plan includes 5 GB of storage [1][2].","sources":[1,2]},{"key":"price","value":2.99,"points":6,"note":"iCloud+ 200 GB at $2.99 a month; the plans page shows no yearly price, so the monthly price is used [1].","sources":[1]},{"key":"price_tb","value":9.99,"points":2,"note":"iCloud+ 2 TB at $9.99 a month; the plans page shows no yearly price [1].","sources":[1]},{"key":"lifetime","value":false,"points":0,"note":"The plans page lists only monthly subscription prices and no one-time plan [1][2].","sources":[1,2]},{"key":"refund","value":true,"points":3,"note":"The iCloud terms allow cancelling within 14 days of purchase, with a refund within 14 days of Apple receiving the notice [14].","sources":[14]}],"sources":[{"n":1,"title":"iCloud+ plans and pricing","publisher":"Apple Support","url":"https://support.apple.com/en-us/108047","accessed":"2026-10-08"},{"n":2,"title":"iCloud","publisher":"Apple","url":"https://www.apple.com/icloud/","accessed":"2026-10-08"},{"n":3,"title":"iCloud data security overview","publisher":"Apple Support","url":"https://support.apple.com/en-us/102651","accessed":"2026-10-08"},{"n":4,"title":"Apple internet services security certifications","publisher":"Apple Support","url":"https://support.apple.com/guide/certifications/apple-internet-services-security-apc34d2c0468b/web","accessed":"2026-10-08"},{"n":5,"title":"Apple Security Bounty","publisher":"Apple","url":"https://security.apple.com/bounty/","accessed":"2026-10-08"},{"n":6,"title":"About security keys for Apple Account","publisher":"Apple Support","url":"https://support.apple.com/en-us/102637","accessed":"2026-10-08"},{"n":7,"title":"iCloud feature and system requirements","publisher":"Apple Support","url":"https://support.apple.com/en-us/118308","accessed":"2026-10-08"},{"n":8,"title":"Keep files downloaded in iCloud for Windows","publisher":"Apple Support","url":"https://support.apple.com/guide/icloud-windows/keep-files-downloaded-icw8531ad6b7/icloud","accessed":"2026-10-08"},{"n":9,"title":"View download and sharing status in iCloud for Windows","publisher":"Apple Support","url":"https://support.apple.com/guide/icloud-windows/view-download-and-sharing-status-icw9b88b74a9/icloud","accessed":"2026-10-08"},{"n":10,"title":"Recover recently deleted files in iCloud for Windows","publisher":"Apple Support","url":"https://support.apple.com/guide/icloud-windows/recover-recently-deleted-files-icw27848c5a3/icloud","accessed":"2026-10-08"},{"n":11,"title":"Share iCloud storage with Family Sharing","publisher":"Apple Support","url":"https://support.apple.com/en-us/108783","accessed":"2026-10-08"},{"n":12,"title":"Share files and folders in iCloud for Windows","publisher":"Apple Support","url":"https://support.apple.com/guide/icloud-windows/share-files-and-folders-icw3796339dd/icloud","accessed":"2026-10-08"},{"n":13,"title":"Pages for iCloud","publisher":"Apple Support","url":"https://support.apple.com/guide/icloud/pages-mma716007276/icloud","accessed":"2026-10-08"},{"n":14,"title":"iCloud terms and conditions","publisher":"Apple","url":"https://www.apple.com/legal/internet-services/icloud/en/terms.html","accessed":"2026-10-08"}]},{"id":"koofr","name":"Koofr","vendor":"Koofr","category":"cloud-storage-services","website":"https://koofr.eu/","rank":5,"of":10,"points":58,"by_criterion":[{"key":"security","name":"Security and audits","earned":9,"available":31},{"key":"apps","name":"Apps and sync","earned":20,"available":20},{"key":"recovery","name":"Recovery and sharing","earned":14,"available":22},{"key":"price","name":"Price and plans","earned":15,"available":27}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"10 GB; deleted files kept 7 days","src":[1,5]},{"name":"Briefcase L","price":"€2/month incl. VAT, yearly","usd_month":1.83,"billing":"yearly","for":"1 person","notes":"100 GB; about €1.64 before 22% VAT","src":[1]},{"name":"Suitcase XXL","price":"€10/month incl. VAT, yearly","usd_month":9.17,"billing":"yearly","for":"1 person","notes":"1 TB; about €8.20 before 22% VAT","src":[1]},{"name":"Crate 5XXL","price":"€35/month incl. VAT, yearly","usd_month":32.09,"billing":"yearly","for":"1 person","notes":"5 TB; about €28.69 before 22% VAT","src":[1]}],"price_note":"The pricing page shows euro prices per month that include 22% VAT and says only yearly subscriptions are possible. Scored prices remove the VAT and convert euros to dollars. A loyalty discount of up to 50% is mentioned without details [1].","lines":[{"key":"e2e","value":"option","points":5,"note":"Koofr Vault is a client-side encrypted folder included in all plans; other files are not described as end-to-end encrypted [6][7].","sources":[6,7]},{"key":"audit","value":null,"points":0,"note":"The privacy and safety pages mention no audit or penetration test [7][16].","sources":[7,16]},{"key":"cert","value":null,"points":0,"note":"Pages name ISO 27001 only for the data centres, not for Koofr itself [7][8].","sources":[7,8]},{"key":"open_source","value":null,"points":0,"note":"Only Koofr Vault is described as open source (MIT licence on GitHub); no source for the main apps appears on pages read [7][10].","sources":[7,10]},{"key":"hardware_key","value":true,"points":4,"note":"Passkeys, built on FIDO2, can be a physical key such as a YubiKey, used for two-factor sign-in [9].","sources":[9]},{"key":"bug_bounty","value":null,"points":0,"note":"The privacy and safety pages mention no bug bounty [7][16].","sources":[7,16]},{"key":"platforms","value":["Windows","macOS","Linux","iOS","Android"],"points":10,"note":"Sync client for macOS, Linux and Windows; mobile apps in the App Store and Google Play [3][15].","sources":[3,15]},{"key":"on_demand","value":true,"points":6,"note":"Koofr's Windows guide sets up a network drive in File Explorer through WebDAV; the features page says files can be reached without syncing [14][2].","sources":[14,2]},{"key":"selective_sync","value":true,"points":4,"note":"Features page: 'Choose folders you want to sync'; the desktop app creates syncs for chosen folders [2].","sources":[2]},{"key":"version_days","value":730,"points":6,"note":"Previous versions kept up to two years on paid accounts (120 days free); files over 5 GB are not versioned [4].","sources":[4]},{"key":"rewind","value":null,"points":0,"note":"Features and help pages describe restoring deleted files only, not rolling back an account [2][5].","sources":[2,5]},{"key":"link_password","value":true,"points":4,"note":"Public links can be password-protected; paid accounts set a custom password [12].","sources":[12]},{"key":"online_editing","value":true,"points":4,"note":"Office for the web is available to all users with paid accounts [11].","sources":[11]},{"key":"family","value":false,"points":0,"note":"The pricing page lists only single-user plans [1].","sources":[1]},{"key":"free_plan","value":true,"points":5,"note":"Free plan with 10 GB [1].","sources":[1]},{"key":"price","value":1.83,"points":8,"note":"Briefcase L, 100 GB: €2 a month including 22% VAT, so €1.64 before tax; yearly subscription [1]. Converted at €1 = $1.1186 [17].","sources":[1]},{"key":"price_tb","value":9.17,"points":2,"note":"Suitcase XXL, 1 TB: €10 a month including 22% VAT, so €8.20 before tax; yearly subscription [1]. Converted at €1 = $1.1186 [17].","sources":[1]},{"key":"lifetime","value":false,"points":0,"note":"Pricing page lists no lifetime plan and says only yearly subscriptions are possible [1].","sources":[1]},{"key":"refund","value":false,"points":0,"note":"Terms say payments for the services are final; no refund period is stated [13].","sources":[13]}],"sources":[{"n":1,"title":"Koofr pricing","publisher":"Koofr","url":"https://koofr.eu/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Koofr features","publisher":"Koofr","url":"https://koofr.eu/features/","accessed":"2026-10-08"},{"n":3,"title":"Which desktop operating systems is the Koofr native client available on?","publisher":"Koofr Help","url":"https://koofr.eu/help/koofr-on-other-devices/which-desktop-operating-systems-is-the-koofr-native-client-available-on/","accessed":"2026-10-08"},{"n":4,"title":"How long are the previous versions of my files stored on Koofr?","publisher":"Koofr Help","url":"https://koofr.eu/help/create-upload-and-rename-files/how-long-are-the-previous-versions-of-my-files-stored-on-koofr/","accessed":"2026-10-08"},{"n":5,"title":"How much time do I have to restore the deleted files?","publisher":"Koofr Help","url":"https://koofr.eu/help/delete-and-restore-files-and-folders/how-much-time-do-i-have-to-restore-the-deleted-files/","accessed":"2026-10-08"},{"n":6,"title":"Can I use client-side encryption with Koofr?","publisher":"Koofr Help","url":"https://koofr.eu/help/privacy-and-safety-on-koofr/can-i-use-client-side-encryption-with-koofr/","accessed":"2026-10-08"},{"n":7,"title":"Privacy matters","publisher":"Koofr","url":"https://koofr.eu/privacy-matters/","accessed":"2026-10-08"},{"n":8,"title":"Where are my files being kept?","publisher":"Koofr Help","url":"https://koofr.eu/help/privacy-and-safety-on-koofr/where-are-my-files-being-kept/","accessed":"2026-10-08"},{"n":9,"title":"Two-factor authentication","publisher":"Koofr","url":"https://koofr.eu/security/two-factor-authentication/","accessed":"2026-10-08"},{"n":10,"title":"Koofr on GitHub","publisher":"GitHub","url":"https://github.com/koofr","accessed":"2026-10-08"},{"n":11,"title":"Who can use Office in Koofr?","publisher":"Koofr Help","url":"https://koofr.eu/help/koofr-integrations/who-can-use-office-in-koofr/","accessed":"2026-10-08"},{"n":12,"title":"Share your files securely with public links","publisher":"Koofr blog","url":"https://koofr.eu/blog/posts/share-your-files-securely-with-public-links","accessed":"2026-10-08"},{"n":13,"title":"Koofr terms of service","publisher":"Koofr","url":"https://koofr.eu/tos/","accessed":"2026-10-08"},{"n":14,"title":"How to set up the WebDAV protocol on Windows 11","publisher":"Koofr Help","url":"https://koofr.eu/help/koofr_with_webdav/how-to-set-up-the-web-dav-protocol-on-windows-11/","accessed":"2026-10-08"},{"n":15,"title":"Koofr mobile apps","publisher":"Koofr","url":"https://koofr.eu/mobile-apps/","accessed":"2026-10-08"},{"n":16,"title":"Is Koofr safe to use?","publisher":"Koofr Help","url":"https://koofr.eu/help/privacy-and-safety-on-koofr/is-koofr-safe-to-use/","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":17}]},{"id":"internxt","name":"Internxt Drive","vendor":"Internxt","category":"cloud-storage-services","website":"https://internxt.com/","rank":6,"of":10,"points":56,"by_criterion":[{"key":"security","name":"Security and audits","earned":24,"available":31},{"key":"apps","name":"Apps and sync","earned":20,"available":20},{"key":"recovery","name":"Recovery and sharing","earned":6,"available":22},{"key":"price","name":"Price and plans","earned":6,"available":27}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"1 GB of encrypted storage","src":[1,19]},{"name":"Essential","price":"$11.99/month, annual plan","usd_month":11.99,"billing":"yearly","for":"1 person","notes":"1 TB; charged monthly on an annual plan","src":[2,3]},{"name":"Premium","price":"$21.99/month, annual plan","usd_month":21.99,"billing":"yearly","for":"1 person","notes":"2 TB; adds 15-day version history","src":[2,3,7]},{"name":"Ultimate","price":"$31.99/month, annual plan","usd_month":31.99,"billing":"yearly","for":"1 person","notes":"5 TB; 30-day version history and trash","src":[2,3,7,8]}],"price_note":"The pricing page needs scripts to show amounts. Prices come from the vendor's public price data (US dollars) and match the euro figures in its billing help article. Annual plans start with an 80% discount on the first month only [2][3]. Lifetime plans are also listed but their prices are not given here.","lines":[{"key":"e2e","value":"default","points":10,"note":"Internxt says all files are encrypted with zero-knowledge encryption and end-to-end before leaving the device [4][13].","sources":[4,13]},{"key":"audit","value":true,"points":6,"note":"Securitum penetration-tested web, desktop, mobile and backend; Internxt published a summary on 27 August 2025 [9].","sources":[9]},{"key":"cert","value":true,"points":5,"note":"Internxt names ISO 27001:2022 certification (May 2024) and SOC 2 Type II [4][10].","sources":[4,10]},{"key":"open_source","value":true,"points":3,"note":"Desktop app is MIT and web app AGPL-3.0 on GitHub; the mobile repository shows no licence [11][12].","sources":[11,12]},{"key":"hardware_key","value":null,"points":0,"note":"Help article describes authenticator-code two-factor only; security keys are not mentioned [17].","sources":[17]},{"key":"bug_bounty","value":null,"points":0,"note":"Not found on the vendor's pages [4][12].","sources":[4,12]},{"key":"platforms","value":["Windows","macOS","Linux","iOS","Android"],"points":10,"note":"Help article lists desktop apps for Windows, macOS and Linux and mobile apps for iOS and Android [5].","sources":[5]},{"key":"on_demand","value":true,"points":6,"note":"Virtual Drive icons for Windows and Mac show cloud-only files that are not downloaded; online-only files stay visible in the file explorer [15][16].","sources":[14,15,16]},{"key":"selective_sync","value":true,"points":4,"note":"Desktop app lets you mark items 'Make Available Offline' or 'Online Only'; the Virtual Drive icons apply to Windows and Mac [15][16].","sources":[15,16]},{"key":"version_days","value":30,"points":2,"note":"Ultimate keeps 30-day version history for PDF, Office and CSV files; its trash keeps items 30 days [7][8].","sources":[7,8]},{"key":"rewind","value":null,"points":0,"note":"Not found on the vendor's pages [7][8].","sources":[7,8]},{"key":"link_password","value":true,"points":4,"note":"Help article: choose 'Protect with password' on a shared file or folder. Plans not stated [18].","sources":[18]},{"key":"online_editing","value":null,"points":0,"note":"Not found on the vendor's pages [4][19].","sources":[4,19]},{"key":"family","value":false,"points":0,"note":"The plans page lists only single-user plans [2][3].","sources":[2,3]},{"key":"free_plan","value":false,"points":0,"note":"The free plan has 1 GB, below the 5 GB threshold [19].","sources":[19]},{"key":"price","value":11.99,"points":0,"note":"Essential, 1 TB, $11.99 a month on an annual plan charged monthly; euro help article shows €9.99 [2][3].","sources":[2,3]},{"key":"price_tb","value":11.99,"points":0,"note":"Same plan: Essential is 1 TB at $11.99 a month on an annual plan [2][3].","sources":[2,3]},{"key":"lifetime","value":true,"points":3,"note":"Pricing page offers lifetime plans of up to 5 TB for a one-time payment [1].","sources":[1]},{"key":"refund","value":true,"points":3,"note":"30-day money-back guarantee on all paid plans; renewals are not refundable [6].","sources":[6]}],"sources":[{"n":1,"title":"Internxt pricing","publisher":"Internxt","url":"https://internxt.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"How do Internxt annual subscriptions and introductory discounts work?","publisher":"Internxt Help Center","url":"https://help.internxt.com/en/articles/15430964-how-do-internxt-annual-subscriptions-and-introductory-discounts-work","accessed":"2026-10-08"},{"n":3,"title":"Internxt public price list (US dollars)","publisher":"Internxt","url":"https://gateway.internxt.com/payments/prices?currency=usd","accessed":"2026-10-08"},{"n":4,"title":"Internxt Drive","publisher":"Internxt","url":"https://internxt.com/drive","accessed":"2026-10-08"},{"n":5,"title":"What operating systems does Internxt support?","publisher":"Internxt Help Center","url":"https://help.internxt.com/en/articles/6534030-what-operating-systems-does-internxt-support","accessed":"2026-10-08"},{"n":6,"title":"Refund policy & Money-back guarantee","publisher":"Internxt Help Center","url":"https://help.internxt.com/en/articles/5358762-refund-policy-money-back-guarantee","accessed":"2026-10-08"},{"n":7,"title":"How does file versioning work in Internxt Drive?","publisher":"Internxt Help Center","url":"https://help.internxt.com/en/articles/13973540-how-does-file-versioning-work-in-internxt-drive","accessed":"2026-10-08"},{"n":8,"title":"How does automatic trash disposal work in Internxt Drive?","publisher":"Internxt Help Center","url":"https://help.internxt.com/en/articles/14018469-how-does-automatic-trash-disposal-work-in-internxt-drive","accessed":"2026-10-08"},{"n":9,"title":"Internxt passes updated security audit","publisher":"Internxt blog","url":"https://blog.internxt.com/internxt-updated-security-audit/","accessed":"2026-10-08"},{"n":10,"title":"Which compliance requirements does Internxt meet?","publisher":"Internxt Help Center","url":"https://help.internxt.com/en/articles/15078522-which-compliance-requirements-does-internxt-meet","accessed":"2026-10-08"},{"n":11,"title":"Internxt on GitHub","publisher":"GitHub","url":"https://github.com/internxt","accessed":"2026-10-08"},{"n":12,"title":"Internxt open source","publisher":"Internxt","url":"https://internxt.com/open-source","accessed":"2026-10-08"},{"n":13,"title":"Cloud storage comparison","publisher":"Internxt","url":"https://internxt.com/cloud-storage-comparison","accessed":"2026-10-08"},{"n":14,"title":"What is Virtual Drive?","publisher":"Internxt Help Center","url":"https://help.internxt.com/en/articles/8448123-what-is-virtual-drive","accessed":"2026-10-08"},{"n":15,"title":"What do the icons mean in Internxt Drive?","publisher":"Internxt Help Center","url":"https://help.internxt.com/en/articles/9690761-what-do-the-icons-mean-in-internxt-drive","accessed":"2026-10-08"},{"n":16,"title":"What is two-way sync, and how does it work?","publisher":"Internxt Help Center","url":"https://help.internxt.com/en/articles/6531336-what-is-two-way-sync-and-how-does-it-work","accessed":"2026-10-08"},{"n":17,"title":"Can I configure 2FA?","publisher":"Internxt Help Center","url":"https://help.internxt.com/en/articles/5359462-can-i-configure-2fa","accessed":"2026-10-08"},{"n":18,"title":"How can I control who can access my shared files?","publisher":"Internxt Help Center","url":"https://help.internxt.com/en/articles/8448145-how-can-i-control-who-can-access-my-shared-files","accessed":"2026-10-08"},{"n":19,"title":"How much free storage do I get?","publisher":"Internxt Help Center","url":"https://help.internxt.com/en/articles/5721004-how-much-free-storage-do-i-get","accessed":"2026-10-08"}]},{"id":"sync-com","name":"Sync.com","vendor":"Sync.com","category":"cloud-storage-services","website":"https://www.sync.com/","rank":7,"of":10,"points":55,"by_criterion":[{"key":"security","name":"Security and audits","earned":15,"available":31},{"key":"apps","name":"Apps and sync","earned":18,"available":20},{"key":"recovery","name":"Recovery and sharing","earned":14,"available":22},{"key":"price","name":"Price and plans","earned":8,"available":27}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"5 GB; 30 days of history; 3 password-protected links","src":[2]},{"name":"Personal 1 TB","price":"$144/year regular ($72 first year)","usd_month":12,"billing":"yearly","for":"1 person","notes":"90-day history; 50% off the first year","src":[1]},{"name":"Solo 5 TB","price":"$336/year regular ($168 first year)","usd_month":28,"billing":"yearly","for":"1 person","notes":"180-day history; 50% off the first year","src":[1]},{"name":"Personal Unlimited","price":"$540/year regular ($270 first year)","usd_month":45,"billing":"yearly","for":"1 person","notes":"365-day history; 50% off the first year","src":[1]}],"price_note":"Yearly prices are shown as monthly equivalents. The first year is half price, then plans renew at the regular price [1].","lines":[{"key":"e2e","value":"default","points":10,"note":"Sync says data is always end-to-end encrypted with keys only you hold, and lists zero-knowledge encryption [3][6].","sources":[3,6]},{"key":"audit","value":null,"points":0,"note":"Not published on the vendor's security page, trust centre or SOC page [3][5][8].","sources":[3,5,8]},{"key":"cert","value":true,"points":5,"note":"Trust centre lists SOC 2 Type 2 and SOC 3 [5]; the pricing page says SOC 2 Type 1 [1].","sources":[5,1]},{"key":"open_source","value":null,"points":0,"note":"Not found on the vendor's pages [3][4].","sources":[3,4]},{"key":"hardware_key","value":null,"points":0,"note":"Individual plans list two-factor authentication but no security keys [1][3].","sources":[1,3]},{"key":"bug_bounty","value":null,"points":0,"note":"Not published on the vendor's security page or trust centre [3][5].","sources":[3,5]},{"key":"platforms","value":["Windows","macOS","iOS","Android"],"points":8,"note":"Windows, macOS, iOS and Android apps; Linux only through WebDAV, not a native app [4].","sources":[4]},{"key":"on_demand","value":true,"points":6,"note":"Every paid plan lists CloudFiles: \"Save space on your computer with files-on-demand\" [1]; Windows app is stable [4].","sources":[1,4]},{"key":"selective_sync","value":true,"points":4,"note":"Every paid plan lets you define which folders in the Sync folder download to each computer [1].","sources":[1]},{"key":"version_days","value":365,"points":6,"note":"Personal Unlimited keeps previous versions and deleted files for 365 days [1].","sources":[1]},{"key":"rewind","value":null,"points":0,"note":"Not listed in the individual plan table or on the features page [1][7].","sources":[1,7]},{"key":"link_password","value":true,"points":4,"note":"All three individual plans list password-protected sharing; the free plan allows 3 password-protected links [1][2].","sources":[1,2]},{"key":"online_editing","value":true,"points":4,"note":"Individual plans list Office 365 support to open, edit and save documents in a browser; needs an Office licence [1][7].","sources":[1,7]},{"key":"family","value":false,"points":0,"note":"Each individual plan lists one user and no family plan appears [1].","sources":[1]},{"key":"free_plan","value":true,"points":5,"note":"Free plan with 5 GB of storage and one user [2].","sources":[2]},{"key":"price","value":12,"points":0,"note":"Personal 1 TB, regular $12 a month on yearly billing; first year is half price [1].","sources":[1]},{"key":"price_tb","value":12,"points":0,"note":"Personal 1 TB is the cheapest paid plan, regular $12 a month on yearly billing [1].","sources":[1]},{"key":"lifetime","value":false,"points":0,"note":"The individual pricing page lists no one-time lifetime plan [1].","sources":[1]},{"key":"refund","value":true,"points":3,"note":"The pricing page promises a full 30-day money-back guarantee [1].","sources":[1]}],"sources":[{"n":1,"title":"Pricing for individuals","publisher":"Sync.com","url":"https://www.sync.com/pricing-individual/","accessed":"2026-10-08"},{"n":2,"title":"Free cloud storage","publisher":"Sync.com","url":"https://www.sync.com/free-cloud-storage/","accessed":"2026-10-08"},{"n":3,"title":"Security and privacy","publisher":"Sync.com","url":"https://www.sync.com/secure-cloud-storage/","accessed":"2026-10-08"},{"n":4,"title":"Download Sync apps","publisher":"Sync.com","url":"https://www10.sync.com/install/","accessed":"2026-10-08"},{"n":5,"title":"Sync trust centre","publisher":"Sync.com","url":"https://trust.sync.com/","accessed":"2026-10-08"},{"n":6,"title":"Sync.com: data privacy as a platform","publisher":"Sync.com","url":"https://www.sync.com/blog/sync-com-data-privacy-as-a-platform","accessed":"2026-10-08"},{"n":7,"title":"Sync features","publisher":"Sync.com","url":"https://www.sync.com/business-cloud-storage/","accessed":"2026-10-08"},{"n":8,"title":"SOC compliance","publisher":"Sync.com","url":"https://www.sync.com/soc-report/","accessed":"2026-10-08"}]},{"id":"google-drive","name":"Google Drive","vendor":"Google LLC","category":"cloud-storage-services","website":"https://drive.google.com/","rank":8,"of":10,"points":51,"by_criterion":[{"key":"security","name":"Security and audits","earned":12,"available":31},{"key":"apps","name":"Apps and sync","earned":14,"available":20},{"key":"recovery","name":"Recovery and sharing","earned":10,"available":22},{"key":"price","name":"Price and plans","earned":15,"available":27}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Up to 15 GB shared across Gmail, Drive and Photos","src":[1,10]},{"name":"Basic","price":"$1.99/month (App Store)","usd_month":1.99,"billing":"monthly","for":"Up to 6 people","notes":"100 GB; Google's own page shows PLN 8.99; annual billing offered, amount not shown","src":[1,11]},{"name":"Google AI Plus","price":"$9.99/month (App Store)","usd_month":9.99,"billing":"monthly","for":"Up to 6 people","notes":"2 TB; Google's own page shows PLN 46.99; annual billing offered, amount not shown","src":[1,11]},{"name":"Google AI Pro","price":"PLN 97.99/month","usd_month":null,"billing":"monthly","for":"Up to 6 people","notes":"5 TB; price shown in zloty only; annual billing offered, amount not shown","src":[1]}],"price_note":"Google's plans page shows prices only in Polish zloty. The dollar prices come from Google's App Store listing, which shows monthly prices [1][11].","lines":[{"key":"e2e","value":"none","points":0,"note":"Client-side encryption is listed only for Workspace Frontline Plus, Enterprise Plus, Education Standard and Education Plus editions [8].","sources":[8]},{"key":"audit","value":null,"points":0,"note":"Not found on the vendor's Drive and Google One pages [1][2].","sources":[1,2]},{"key":"cert","value":true,"points":5,"note":"Google's ISO/IEC 27001 certificates cover Google Workspace, and its scope list includes Google Drive [13].","sources":[13]},{"key":"open_source","value":null,"points":0,"note":"Not found on the vendor's Drive for desktop pages [2][5].","sources":[2,5]},{"key":"hardware_key","value":true,"points":4,"note":"Any FIDO1 or FIDO2 security key can be used as a second step for Google Account 2-Step Verification [4].","sources":[4]},{"key":"bug_bounty","value":true,"points":3,"note":"Google runs a public Vulnerability Reward Program; its rules page covers scope and reward amounts [14].","sources":[14]},{"key":"platforms","value":["Windows","macOS","iOS","Android"],"points":8,"note":"Drive for desktop covers Windows and macOS, not Linux [5]. Drive apps for iOS and Android are listed in the App Store and linked from Google's Drive page [11][12].","sources":[5,11,12]},{"key":"on_demand","value":true,"points":6,"note":"Streamed files show in File Explorer and are made available offline when opened [6].","sources":[6]},{"key":"selective_sync","value":null,"points":0,"note":"Not published on the vendor's streaming page, which offers streaming or mirroring of My Drive and mirroring of local folders [6].","sources":[6]},{"key":"version_days","value":30,"points":2,"note":"Trash deletes after 30 days; a version may go after 30 days or 100 newer versions. Both give 30 [3][7].","sources":[3,7]},{"key":"rewind","value":null,"points":0,"note":"Not found on the vendor's Drive help pages [3][7].","sources":[3,7]},{"key":"link_password","value":null,"points":0,"note":"Not published on the vendor's sharing help page, which lists public, anyone-with-link and restricted access [9].","sources":[9]},{"key":"online_editing","value":true,"points":4,"note":"Files in Google Docs, Sheets and Slides open in the web browser [2].","sources":[2]},{"key":"family","value":true,"points":4,"note":"Basic and larger plans share storage with up to 5 others, six people in total [1].","sources":[1]},{"key":"free_plan","value":true,"points":5,"note":"Every Google Account includes up to 15 GB, shared across Gmail, Drive and Photos [1][10].","sources":[1,10]},{"key":"price","value":1.99,"points":8,"note":"Basic 100 GB is $1.99 in the App Store listing; Google's own plans page shows zloty only [11].","sources":[11]},{"key":"price_tb","value":9.99,"points":2,"note":"Google AI Plus 2 TB is $9.99 in the App Store listing; monthly price used [11].","sources":[11]},{"key":"lifetime","value":false,"points":0,"note":"The plans page lists no one-time plan [1].","sources":[1]},{"key":"refund","value":null,"points":0,"note":"Not found on the vendor's plans page [1].","sources":[1]}],"sources":[{"n":1,"title":"Google One plans","publisher":"Google","url":"https://one.google.com/about/plans","accessed":"2026-10-08"},{"n":2,"title":"Get started with Drive for desktop","publisher":"Google Drive Help","url":"https://support.google.com/drive/answer/10838124","accessed":"2026-10-08"},{"n":3,"title":"Delete or restore files in Drive","publisher":"Google Drive Help","url":"https://support.google.com/drive/answer/2375102","accessed":"2026-10-08"},{"n":4,"title":"Use a security key for 2-Step Verification","publisher":"Google Account Help","url":"https://support.google.com/accounts/answer/6103523","accessed":"2026-10-08"},{"n":5,"title":"System requirements for Drive for desktop","publisher":"Google Drive Help","url":"https://support.google.com/drive/answer/2375082","accessed":"2026-10-08"},{"n":6,"title":"Stream and mirror files with Drive for desktop","publisher":"Google Drive Help","url":"https://support.google.com/drive/answer/13401938","accessed":"2026-10-08"},{"n":7,"title":"Manage file versions in Drive","publisher":"Google Drive Help","url":"https://support.google.com/drive/answer/2409045","accessed":"2026-10-08"},{"n":8,"title":"About client-side encryption","publisher":"Google Workspace Admin Help","url":"https://knowledge.workspace.google.com/admin/security/about-client-side-encryption","accessed":"2026-10-08"},{"n":9,"title":"Share files from Google Drive","publisher":"Google Drive Help","url":"https://support.google.com/drive/answer/2494822","accessed":"2026-10-08"},{"n":10,"title":"Free storage and sharing in your Google Account","publisher":"Google One Help","url":"https://support.google.com/googleone/answer/9312312","accessed":"2026-10-08"},{"n":11,"title":"Google Drive on the App Store","publisher":"Google (Apple App Store)","url":"https://apps.apple.com/us/app/google-drive/id507874739","accessed":"2026-10-08"},{"n":12,"title":"Google Drive","publisher":"Google Workspace","url":"https://workspace.google.com/products/drive/","accessed":"2026-10-08"},{"n":13,"title":"ISO/IEC 27001","publisher":"Google Cloud","url":"https://cloud.google.com/security/compliance/iso-27001","accessed":"2026-10-08"},{"n":14,"title":"Google and Alphabet Vulnerability Reward Program (VRP) Rules","publisher":"Google Bug Hunters","url":"https://bughunters.google.com/about/rules/6625378258649088","accessed":"2026-10-08"}]},{"id":"dropbox","name":"Dropbox","vendor":"Dropbox, Inc.","category":"cloud-storage-services","website":"https://www.dropbox.com/","rank":9,"of":10,"points":46,"by_criterion":[{"key":"security","name":"Security and audits","earned":12,"available":31},{"key":"apps","name":"Apps and sync","earned":20,"available":20},{"key":"recovery","name":"Recovery and sharing","earned":14,"available":22},{"key":"price","name":"Price and plans","earned":0,"available":27}],"plans":[{"name":"Basic","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"2 GB of storage","src":[1]},{"name":"Plus","price":"€9.99/month","usd_month":11.18,"billing":"monthly","for":"1 person","notes":"2 TB of storage; no yearly price shown","src":[1,2]},{"name":"Family","price":"Price not shown","usd_month":null,"billing":"quote","for":"Up to 6 members","notes":"2 TB shared; each member has a private account","src":[3,13]}],"price_note":"Dropbox's plan page shows euro prices and only a monthly price for Plus. Euro prices are converted to dollars at the ECB rate [1].","lines":[{"key":"e2e","value":"none","points":0,"note":"Dropbox says staff will on rare occasions need to access file content; end-to-end encryption is listed for the Advanced team plan [4].","sources":[4]},{"key":"audit","value":null,"points":0,"note":"Not published on the vendor's security and compliance pages, which name no outside testing firm [4][5].","sources":[4,5]},{"key":"cert","value":true,"points":5,"note":"The trust centre lists ISO/IEC 27001 and SOC 2 and names a Dropbox ISO 27001 certificate [16].","sources":[16]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's GitHub page, which lists SDKs and tools but no desktop or mobile app code [14].","sources":[14]},{"key":"hardware_key","value":true,"points":4,"note":"FIDO U2F or WebAuthn security keys work for 2-step sign-in on dropbox.com in Chrome or Firefox [6].","sources":[6]},{"key":"bug_bounty","value":true,"points":3,"note":"Dropbox points to a public Intigriti bug bounty that lists rewards of $100 to $15,000 [17][18].","sources":[17,18]},{"key":"platforms","value":["Windows","macOS","Linux","iOS","Android"],"points":10,"note":"System requirements list desktop apps for Windows, macOS and Linux, and mobile apps for Android and iOS [7].","sources":[7]},{"key":"on_demand","value":true,"points":6,"note":"Online-only files show as placeholders in the Dropbox folder and download when opened [8].","sources":[8]},{"key":"selective_sync","value":true,"points":4,"note":"Selective sync lets you remove Dropbox folders from your computer; all users have it, including Basic [9].","sources":[9]},{"key":"version_days","value":30,"points":2,"note":"Basic, Plus and Family keep versions 30 days; the 180-day tiers are named Professional, Essentials and team plans [12].","sources":[12]},{"key":"rewind","value":true,"points":4,"note":"Rewind restores a whole account or a folder; listed for Plus and Family [10].","sources":[10]},{"key":"link_password","value":false,"points":0,"note":"Passwords on links are listed for Professional, Essentials, Standard and higher plans; the plan table marks them absent for Plus [11][2].","sources":[11,2]},{"key":"online_editing","value":true,"points":4,"note":"Dropbox says you can co-author Word, PowerPoint and Excel files on the web [19].","sources":[19]},{"key":"family","value":true,"points":4,"note":"Family shares 2 TB among up to 6 members, each with a private account [3].","sources":[3]},{"key":"free_plan","value":false,"points":0,"note":"The free Basic plan has 2 GB, under the 5 GB needed [1].","sources":[1]},{"key":"price","value":11.17,"points":0,"note":"Plus, 2 TB, €9.99 a month; no yearly price was shown, so the monthly price is used [1]. Converted at €1 = $1.1186 [21].","sources":[1]},{"key":"price_tb","value":11.17,"points":0,"note":"Same Plus plan, 2 TB, €9.99 a month; no yearly price shown [1]. Converted at €1 = $1.1186 [21].","sources":[1]},{"key":"lifetime","value":false,"points":0,"note":"The plans page lists no one-time plan [1].","sources":[1]},{"key":"refund","value":false,"points":0,"note":"The terms say refunds are issued only if the law requires; the 14-day window applies to EU residents [20].","sources":[20]}],"sources":[{"n":1,"title":"Dropbox plans","publisher":"Dropbox","url":"https://www.dropbox.com/plans","accessed":"2026-10-08"},{"n":2,"title":"Compare Dropbox plans","publisher":"Dropbox","url":"https://www.dropbox.com/individual/plans-comparison","accessed":"2026-10-08"},{"n":3,"title":"Dropbox Family plan","publisher":"Dropbox Help Center","url":"https://help.dropbox.com/plans/dropbox-family-plan","accessed":"2026-10-08"},{"n":4,"title":"Dropbox security features","publisher":"Dropbox","url":"https://www.dropbox.com/features/security","accessed":"2026-10-08"},{"n":5,"title":"Dropbox compliance","publisher":"Dropbox","url":"https://www.dropbox.com/business/trust/compliance","accessed":"2026-10-08"},{"n":6,"title":"Two-step verification with a security key","publisher":"Dropbox Help Center","url":"https://help.dropbox.com/security/enable-two-step-verification","accessed":"2026-10-08"},{"n":7,"title":"Dropbox system requirements","publisher":"Dropbox Help Center","url":"https://help.dropbox.com/installs/system-requirements","accessed":"2026-10-08"},{"n":8,"title":"Make files online-only","publisher":"Dropbox Help Center","url":"https://help.dropbox.com/sync/make-files-online-only","accessed":"2026-10-08"},{"n":9,"title":"Selective sync overview","publisher":"Dropbox Help Center","url":"https://help.dropbox.com/sync/selective-sync-overview","accessed":"2026-10-08"},{"n":10,"title":"Dropbox Rewind","publisher":"Dropbox Help Center","url":"https://help.dropbox.com/delete-restore/rewind","accessed":"2026-10-08"},{"n":11,"title":"Set link permissions","publisher":"Dropbox Help Center","url":"https://help.dropbox.com/share/set-link-permissions","accessed":"2026-10-08"},{"n":12,"title":"Version history overview","publisher":"Dropbox Help Center","url":"https://help.dropbox.com/delete-restore/version-history-overview","accessed":"2026-10-08"},{"n":13,"title":"Dropbox Family","publisher":"Dropbox","url":"https://www.dropbox.com/family","accessed":"2026-10-08"},{"n":14,"title":"Dropbox on GitHub","publisher":"GitHub","url":"https://github.com/dropbox","accessed":"2026-10-08"},{"n":15,"title":"A recent security incident involving Dropbox Sign","publisher":"Dropbox Sign","url":"https://sign.dropbox.com/blog/a-recent-security-incident-involving-dropbox-sign","accessed":"2026-10-08"},{"n":16,"title":"Dropbox Trust Center","publisher":"Dropbox","url":"https://trust.dropbox.com/","accessed":"2026-10-08"},{"n":17,"title":"security.txt","publisher":"Dropbox","url":"https://www.dropbox.com/.well-known/security.txt","accessed":"2026-10-08"},{"n":18,"title":"Dropbox bug bounty program","publisher":"Intigriti","url":"https://app.intigriti.com/programs/dropbox/dropbox/detail","accessed":"2026-10-08"},{"n":19,"title":"Microsoft Office and Dropbox","publisher":"Dropbox","url":"https://www.dropbox.com/app-integrations/microsoft","accessed":"2026-10-08"},{"n":20,"title":"Dropbox Terms of Service","publisher":"Dropbox","url":"https://www.dropbox.com/terms","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":21}]},{"id":"icedrive","name":"Icedrive","vendor":"Icedrive","category":"cloud-storage-services","website":"https://icedrive.net/","rank":10,"of":10,"points":42,"by_criterion":[{"key":"security","name":"Security and audits","earned":5,"available":31},{"key":"apps","name":"Apps and sync","earned":16,"available":20},{"key":"recovery","name":"Recovery and sharing","earned":8,"available":22},{"key":"price","name":"Price and plans","earned":13,"available":27}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"10 GB; no version history","src":[1]},{"name":"Pro","price":"€99/year (€59 first year)","usd_month":null,"billing":"yearly","for":"1 person","notes":"2 TB; 30-day versions; Crypto included","src":[1]},{"name":"Pro Plus","price":"€149/year (€89 first year)","usd_month":null,"billing":"yearly","for":"1 person","notes":"4 TB; 60-day versions","src":[1]},{"name":"Pro Max","price":"€249/year (€149 first year)","usd_month":null,"billing":"yearly","for":"1 person","notes":"6 TB; 90-day versions","src":[1]},{"name":"Lifetime Personal","price":"€349 once","usd_month":null,"billing":"one-time","for":"1 person","notes":"500 GB; 14-day versions","src":[2]},{"name":"Lifetime Personal +","price":"€599 once","usd_month":null,"billing":"one-time","for":"1 person","notes":"2 TB; 14-day versions","src":[2]}],"price_note":"The plans page shows euro prices only. The yearly card shows €99 struck through with €59 as a 40% first-year saving; the monthly toggle shows Pro at €9.99, Pro Plus €14.99 and Pro Max €24.99 [1]. We use €99 as the regular yearly price.","lines":[{"key":"e2e","value":"option","points":5,"note":"Crypto is listed on paid plans only; help pages describe a separate Encrypted section with limited previews [1][9].","sources":[1,9]},{"key":"audit","value":null,"points":0,"note":"Not found on the vendor's pages; the encryption page names no outside tester [6].","sources":[6]},{"key":"cert","value":null,"points":0,"note":"Plans page lists ISO 27001 for its data centres only; no SOC 2 or company certification is named [1][6].","sources":[6,1]},{"key":"open_source","value":null,"points":0,"note":"Not found on the vendor's pages [4][5].","sources":[4,5]},{"key":"hardware_key","value":null,"points":0,"note":"Plans page lists two-factor as Google Authenticator (free) and Authenticator or SMS (paid); no security key is listed [1][7].","sources":[1,7]},{"key":"bug_bounty","value":null,"points":0,"note":"Not found on the vendor's pages [7][6].","sources":[7,6]},{"key":"platforms","value":["Windows","macOS","Linux","iOS","Android"],"points":10,"note":"Desktop apps for Windows, macOS and Linux; mobile apps for Android and iOS [4][5][8].","sources":[4,5,8]},{"key":"on_demand","value":true,"points":6,"note":"Desktop app mounts your cloud as a drive with no sync needed, caching recently used files [4].","sources":[4]},{"key":"selective_sync","value":null,"points":0,"note":"Not found on the vendor's pages; the desktop app mounts a drive rather than syncing folders [4].","sources":[4]},{"key":"version_days","value":90,"points":4,"note":"Pro Max keeps versions for 90 days; Pro 30 and Pro Plus 60 [1].","sources":[1]},{"key":"rewind","value":null,"points":0,"note":"Not found on the vendor's pages [1][4].","sources":[1,4]},{"key":"link_password","value":true,"points":4,"note":"Lifetime plan table lists password protection for public links, not included on Free [2].","sources":[2]},{"key":"online_editing","value":false,"points":0,"note":"Plans page lists Icedrive Docs as \"Coming Soon\" [1].","sources":[1]},{"key":"family","value":false,"points":0,"note":"The plans page lists only single-user plans [1].","sources":[1]},{"key":"free_plan","value":true,"points":5,"note":"Free tier with 10 GB of storage [1].","sources":[1]},{"key":"price","value":9.23,"points":0,"note":"Pro 2 TB: €99 a year regular, divided by 12; first year €59 [1]. Converted at €1 = $1.1186 [10].","sources":[1]},{"key":"price_tb","value":9.23,"points":2,"note":"Pro 2 TB is the cheapest paid plan of 1 TB or more: €99 a year divided by 12 [1]. Converted at €1 = $1.1186 [10].","sources":[1]},{"key":"lifetime","value":true,"points":3,"note":"Lifetime Personal (€349) and Personal + (€599) are single payments, linked from the plans page [2][1].","sources":[2,1]},{"key":"refund","value":true,"points":3,"note":"Plans page promises a full 30-day money-back guarantee [1].","sources":[1]}],"sources":[{"n":1,"title":"Plans and pricing","publisher":"Icedrive","url":"https://icedrive.net/plans","accessed":"2026-10-08"},{"n":2,"title":"Lifetime plans","publisher":"Icedrive","url":"https://icedrive.net/lifetime-plans","accessed":"2026-10-08"},{"n":3,"title":"What is zero-knowledge, client side encryption?","publisher":"Icedrive","url":"https://icedrive.net/help/encryption/what-is-zero-knowledge-client-side-encryption","accessed":"2026-10-08"},{"n":4,"title":"Desktop and laptop apps","publisher":"Icedrive","url":"https://icedrive.net/apps/desktop-laptop","accessed":"2026-10-08"},{"n":5,"title":"What platforms is Icedrive compatible with?","publisher":"Icedrive","url":"https://icedrive.net/help/pc/what-platforms-is-icedrive-compatible-with","accessed":"2026-10-08"},{"n":6,"title":"Encrypted cloud storage","publisher":"Icedrive","url":"https://icedrive.net/encrypted-cloud-storage","accessed":"2026-10-08"},{"n":7,"title":"Help Center","publisher":"Icedrive","url":"https://icedrive.net/help","accessed":"2026-10-08"},{"n":8,"title":"Mobile and tablet apps","publisher":"Icedrive","url":"https://icedrive.net/apps/mobile-tablet","accessed":"2026-10-08"},{"n":9,"title":"Why are there no thumbnails and previews for encrypted images?","publisher":"Icedrive","url":"https://icedrive.net/help/encryption/why-are-there-no-thumbnails-and-previews-for-encrypted-images","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":10}]},{"id":"visual-studio-code","name":"Visual Studio Code","vendor":"Microsoft","category":"code-editors","website":"https://code.visualstudio.com/","rank":1,"of":12,"points":94,"by_criterion":[{"key":"platforms","name":"Systems","earned":22,"available":22},{"key":"coding","name":"Code tools","earned":37,"available":37},{"key":"extend","name":"Extending","earned":11,"available":11},{"key":"licence","name":"Licence and price","earned":12,"available":18},{"key":"upkeep","name":"Upkeep","earned":12,"available":12}],"plans":[{"name":"Visual Studio Code","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Free for private or commercial use","src":[1]}],"price_note":null,"lines":[{"key":"platforms","value":["macOS","Linux","Web"],"points":9,"note":"Download page lists macOS and Linux builds; VS Code for the Web runs in a browser [2][5].","sources":[2,5]},{"key":"portable","value":true,"points":5,"note":"Windows 'Other Downloads' lists .zip (x64) and .zip (Arm64) [2].","sources":[2]},{"key":"remote_dev","value":true,"points":8,"note":"Remote - SSH opens folders on a remote machine; Dev Containers and WSL extensions give a container or WSL environment [3].","sources":[3]},{"key":"lsp","value":true,"points":10,"note":"Extension guide documents Language Server Protocol for completion and diagnostics in VS Code [6].","sources":[6]},{"key":"debugger","value":true,"points":9,"note":"Built-in debugger with breakpoints and stepping for JavaScript, TypeScript and Node.js; others need extensions [4].","sources":[4]},{"key":"terminal","value":true,"points":6,"note":"Docs describe a full-featured integrated terminal, also openable in the editor area [7].","sources":[7]},{"key":"git","value":true,"points":6,"note":"Source Control view stages changes and creates commits using built-in Git support [8].","sources":[8]},{"key":"multi_cursor","value":true,"points":3,"note":"The docs have a section on multiple selections (multi-cursor) [9].","sources":[9]},{"key":"collab","value":true,"points":3,"note":"Microsoft's Live Share extension edits and debugs together in real time; 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The wiki lists third-party plugin sites; no project-run directory is shown [10].","sources":[1,10]},{"key":"keymap","value":true,"points":3,"note":"The key mapping manual says key mapping changes the meaning of typed keys [7].","sources":[7]},{"key":"free_plan","value":true,"points":6,"note":"Free editor under Apache 2.0 for new contributions, with no paid licence [2].","sources":[2]},{"key":"price","value":0,"points":6,"note":"Neovim is free [2].","sources":[2]},{"key":"open_source","value":true,"points":6,"note":"Source is on GitHub; contributions since commit b17d96 are Apache 2.0, except those copied from Vim [2].","sources":[2]},{"key":"releases","value":true,"points":8,"note":"Stable release 0.12.5 is the latest; 0.12.1 to 0.12.5 are dated April to August 2026 [3].","sources":[3]},{"key":"telemetry","value":null,"points":0,"note":"Not published in the repository README [2].","sources":[2]}],"sources":[{"n":1,"title":"Neovim","publisher":"Neovim project","url":"https://neovim.io/","accessed":"2026-10-08"},{"n":2,"title":"neovim/neovim README","publisher":"GitHub","url":"https://github.com/neovim/neovim","accessed":"2026-10-08"},{"n":3,"title":"Releases, neovim/neovim","publisher":"GitHub","url":"https://github.com/neovim/neovim/releases","accessed":"2026-10-08"},{"n":4,"title":"Install Neovim","publisher":"Neovim project","url":"https://neovim.io/doc/install/","accessed":"2026-10-08"},{"n":5,"title":"Neovim docs: LSP","publisher":"Neovim project","url":"https://neovim.io/doc/user/lsp/","accessed":"2026-10-08"},{"n":6,"title":"Neovim docs: Terminal","publisher":"Neovim project","url":"https://neovim.io/doc/user/terminal/","accessed":"2026-10-08"},{"n":7,"title":"Neovim docs: Key mapping","publisher":"Neovim project","url":"https://neovim.io/doc/user/map/","accessed":"2026-10-08"},{"n":8,"title":"Neovim docs: Standard plugins","publisher":"Neovim project","url":"https://neovim.io/doc/user/plugins/","accessed":"2026-10-08"},{"n":9,"title":"netrw documentation","publisher":"GitHub","url":"https://raw.githubusercontent.com/neovim/neovim/master/runtime/pack/dist/opt/netrw/doc/netrw.txt","accessed":"2026-10-08"},{"n":10,"title":"Related projects, Neovim wiki","publisher":"GitHub","url":"https://github.com/neovim/neovim/wiki/Related-projects","accessed":"2026-10-08"}]},{"id":"vim","name":"Vim","vendor":"Vim project","category":"code-editors","website":"https://www.vim.org/","rank":6,"of":12,"points":68,"by_criterion":[{"key":"platforms","name":"Systems","earned":16,"available":22},{"key":"coding","name":"Code tools","earned":15,"available":37},{"key":"extend","name":"Extending","earned":11,"available":11},{"key":"licence","name":"Licence and price","earned":18,"available":18},{"key":"upkeep","name":"Upkeep","earned":8,"available":12}],"plans":[{"name":"Vim","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Charityware licence; donations to children in Uganda are encouraged, not required","src":[7]}],"price_note":null,"lines":[{"key":"platforms","value":["Linux"],"points":3,"note":"Download page links a Linux AppImage from the vim GitHub organisation [1][14]. For macOS it points to MacVim and Homebrew, which are third-party. No web version.","sources":[1,14]},{"key":"portable","value":true,"points":5,"note":"Download page offers 32-bit, 64-bit and ARM64 zip packages beside the installer; the page does not use the word portable [1].","sources":[1]},{"key":"remote_dev","value":true,"points":8,"note":"Built-in netrw plugin edits files on another machine, for example vim scp://hostname/path, using scp. Containers and WSL not documented [5].","sources":[5]},{"key":"lsp","value":null,"points":0,"note":"Channel docs describe an LSP message mode, but no LSP client for completion or error checks is documented [6].","sources":[6]},{"key":"debugger","value":true,"points":9,"note":"The termdebug plugin debugs programs with gdb, with Break, Step, Over and Continue commands. Not marked experimental [4].","sources":[4]},{"key":"terminal","value":true,"points":6,"note":":terminal runs a terminal emulator in a Vim window; Windows is supported through ConPTY [4].","sources":[4]},{"key":"git","value":null,"points":0,"note":"Not published in the terminal manual [4].","sources":[4]},{"key":"multi_cursor","value":null,"points":0,"note":"Not published in the key mapping manual [8].","sources":[8]},{"key":"collab","value":null,"points":0,"note":"Not published on the vendor's home or download pages [1][2].","sources":[1,2]},{"key":"extensions","value":true,"points":8,"note":"vim.org runs a scripts directory of 6,017 scripts; the user manual explains how to write a plugin in Vim script [9][13].","sources":[9,13]},{"key":"keymap","value":true,"points":3,"note":"The manual documents :map commands that change what typed keys do, and refers to putting mapping lines in your vimrc [8].","sources":[8]},{"key":"free_plan","value":true,"points":6,"note":"The README says there are no restrictions on using an unmodified copy of Vim [3].","sources":[3]},{"key":"price","value":0,"points":6,"note":"Vim is free; the licence only encourages donations [7].","sources":[7]},{"key":"open_source","value":true,"points":6,"note":"Source is public on GitHub; the licence is GPL compatible and allows modified versions. The licence text does not use the term open source [3][7].","sources":[3,7]},{"key":"releases","value":true,"points":8,"note":"Vim 9.2 was announced 14 February 2026; GitHub tags show version 9.2.1172 on 7 October 2026 [10][11].","sources":[10,11]},{"key":"telemetry","value":null,"points":0,"note":"Not published in the Vim manual or on the home page [2][4].","sources":[2,4]}],"sources":[{"n":1,"title":"Download Vim","publisher":"Vim project","url":"https://www.vim.org/download.php","accessed":"2026-10-08"},{"n":2,"title":"Vim online","publisher":"Vim project","url":"https://www.vim.org/","accessed":"2026-10-08"},{"n":3,"title":"vim/vim README","publisher":"GitHub","url":"https://github.com/vim/vim","accessed":"2026-10-08"},{"n":4,"title":"Vim help: terminal.txt","publisher":"Vim project","url":"https://vimhelp.org/terminal.txt.html","accessed":"2026-10-08"},{"n":5,"title":"Vim help: pi_netrw.txt","publisher":"Vim project","url":"https://vimhelp.org/pi_netrw.txt.html","accessed":"2026-10-08"},{"n":6,"title":"Vim help: channel.txt","publisher":"Vim project","url":"https://vimhelp.org/channel.txt.html","accessed":"2026-10-08"},{"n":7,"title":"Vim help: uganda.txt (licence)","publisher":"Vim project","url":"https://vimhelp.org/uganda.txt.html","accessed":"2026-10-08"},{"n":8,"title":"Vim help: map.txt","publisher":"Vim project","url":"https://vimhelp.org/map.txt.html","accessed":"2026-10-08"},{"n":9,"title":"Vim scripts","publisher":"Vim project","url":"https://www.vim.org/scripts/index.php","accessed":"2026-10-08"},{"n":10,"title":"Tags, vim/vim","publisher":"GitHub","url":"https://github.com/vim/vim/tags","accessed":"2026-10-08"},{"n":11,"title":"Vim 9.2 released","publisher":"Vim project","url":"https://www.vim.org/vim-9.2-released.php","accessed":"2026-10-08"},{"n":12,"title":"Releases, vim-win32-installer","publisher":"GitHub","url":"https://github.com/vim/vim-win32-installer/releases","accessed":"2026-10-08"},{"n":13,"title":"Vim help: usr_51.txt (create a plugin)","publisher":"Vim project","url":"https://vimhelp.org/usr_51.txt.html","accessed":"2026-10-08"},{"n":14,"title":"vim/vim-appimage","publisher":"Vim project","url":"https://github.com/vim/vim-appimage","accessed":"2026-10-08"}]},{"id":"pulsar","name":"Pulsar","vendor":"Pulsar-Edit","category":"code-editors","website":"https://pulsar-edit.dev/","rank":7,"of":12,"points":63,"by_criterion":[{"key":"platforms","name":"Systems","earned":11,"available":22},{"key":"coding","name":"Code tools","earned":15,"available":37},{"key":"extend","name":"Extending","earned":11,"available":11},{"key":"licence","name":"Licence and price","earned":18,"available":18},{"key":"upkeep","name":"Upkeep","earned":8,"available":12}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"MIT licence; installer and portable zip on Windows","src":[2,4]}],"price_note":null,"lines":[{"key":"platforms","value":["macOS","Linux"],"points":6,"note":"Downloads include macOS DMG and ZIP, and Linux deb, rpm, AppImage and tar.gz. No web version [2].","sources":[2]},{"key":"portable","value":true,"points":5,"note":"Download page offers a Windows portable zip that needs no install [2].","sources":[2]},{"key":"remote_dev","value":null,"points":0,"note":"Not published in the docs contents [11].","sources":[11]},{"key":"lsp","value":null,"points":0,"note":"Docs describe language servers and community IDE packages, but do not show the project publishes them [10].","sources":[10]},{"key":"debugger","value":null,"points":0,"note":"Not published in the docs on core packages or IDE features [6][10].","sources":[6,10]},{"key":"terminal","value":true,"points":6,"note":"The Terminal core package brings a shell session into Pulsar [6].","sources":[6]},{"key":"git","value":true,"points":6,"note":"The Git panel stages changes and commits with a message and a Commit button [7].","sources":[7]},{"key":"multi_cursor","value":true,"points":3,"note":"The home page lists multiple cursors among its features [1].","sources":[1]},{"key":"collab","value":null,"points":0,"note":"Not published in the docs contents [11].","sources":[11]},{"key":"extensions","value":true,"points":8,"note":"A package explorer lists installable packages, and the docs have developer and API sections [9][11].","sources":[9,11]},{"key":"keymap","value":true,"points":3,"note":"Docs say a personal keymap.cson file is loaded last and can override bindings [8].","sources":[8]},{"key":"free_plan","value":true,"points":6,"note":"MIT licence with no fee [4].","sources":[4]},{"key":"price","value":0,"points":6,"note":"Free and open source [4].","sources":[4]},{"key":"open_source","value":true,"points":6,"note":"The repository's LICENSE.md is the MIT licence [4].","sources":[4]},{"key":"releases","value":true,"points":8,"note":"Tags v1.132.1 (May 20, 2026) and v1.131.3 (March 20, 2026) fall inside the past 12 months [5].","sources":[5]},{"key":"telemetry","value":null,"points":0,"note":"Not published on the repository page or the customising docs [3][8].","sources":[3,8]}],"sources":[{"n":1,"title":"Pulsar","publisher":"Pulsar-Edit","url":"https://pulsar-edit.dev/","accessed":"2026-10-08"},{"n":2,"title":"Download Pulsar","publisher":"Pulsar-Edit","url":"https://pulsar-edit.dev/download/","accessed":"2026-10-08"},{"n":3,"title":"pulsar-edit/pulsar","publisher":"GitHub","url":"https://github.com/pulsar-edit/pulsar","accessed":"2026-10-08"},{"n":4,"title":"LICENSE.md","publisher":"GitHub","url":"https://raw.githubusercontent.com/pulsar-edit/pulsar/master/LICENSE.md","accessed":"2026-10-08"},{"n":5,"title":"Tags, pulsar-edit/pulsar","publisher":"GitHub","url":"https://github.com/pulsar-edit/pulsar/tags","accessed":"2026-10-08"},{"n":6,"title":"Core packages and features","publisher":"Pulsar-Edit","url":"https://docs.pulsar-edit.dev/core-packages-and-features/","accessed":"2026-10-08"},{"n":7,"title":"GitHub package","publisher":"Pulsar-Edit","url":"https://docs.pulsar-edit.dev/core-packages-and-features/github-package/","accessed":"2026-10-08"},{"n":8,"title":"Customizing keybindings","publisher":"Pulsar-Edit","url":"https://docs.pulsar-edit.dev/customizing-pulsar/customizing-keybindings/","accessed":"2026-10-08"},{"n":9,"title":"Pulsar Package Explorer","publisher":"Pulsar-Edit","url":"https://packages.pulsar-edit.dev/","accessed":"2026-10-08"},{"n":10,"title":"IDE features","publisher":"Pulsar-Edit","url":"https://docs.pulsar-edit.dev/ide-features/","accessed":"2026-10-08"},{"n":11,"title":"Pulsar documentation","publisher":"Pulsar-Edit","url":"https://docs.pulsar-edit.dev/","accessed":"2026-10-08"}]},{"id":"kate","name":"Kate","vendor":"KDE","category":"code-editors","website":"https://kate-editor.org/","rank":8,"of":12,"points":60,"by_criterion":[{"key":"platforms","name":"Systems","earned":3,"available":22},{"key":"coding","name":"Code tools","earned":28,"available":37},{"key":"extend","name":"Extending","earned":3,"available":11},{"key":"licence","name":"Licence and price","earned":18,"available":18},{"key":"upkeep","name":"Upkeep","earned":8,"available":12}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Open source; Microsoft Store, nightly installer or Chocolatey on Windows","src":[2,9]}],"price_note":null,"lines":[{"key":"platforms","value":["Linux"],"points":3,"note":"Linux packages, Flatpak and Snap are listed. macOS has nightly installers only, which we do not count; no web version [1][2].","sources":[1,2]},{"key":"portable","value":null,"points":0,"note":"Not published on the download page; Windows options listed are Microsoft Store, nightly installer and Chocolatey [2].","sources":[2]},{"key":"remote_dev","value":null,"points":0,"note":"Not published in the handbook. It mentions KDE network transparency to open remote files, with no SSH, container or WSL editing [13].","sources":[13]},{"key":"lsp","value":true,"points":10,"note":"The handbook documents the LSP Client plugin, with code completion, navigation and diagnostics [4].","sources":[4]},{"key":"debugger","value":true,"points":9,"note":"The GDB plugin documents breakpoints and stepping, and is a front end for any Debug Adapter Protocol debugger [5].","sources":[5]},{"key":"terminal","value":true,"points":6,"note":"The Terminal Tool View plugin embeds a Konsole terminal under the editing area [6].","sources":[6]},{"key":"git","value":null,"points":0,"note":"Not published on the handbook's Projects page, which only reads the file list from git [7].","sources":[7]},{"key":"multi_cursor","value":true,"points":3,"note":"The KatePart handbook has a Multiple cursors chapter on creating and working with them [8].","sources":[8]},{"key":"collab","value":null,"points":0,"note":"Not published on the about page or the handbook [3][12].","sources":[3,12]},{"key":"extensions","value":null,"points":0,"note":"Not published on the Kate site or handbook: plugins are described, but no public directory or extension API [3][12].","sources":[3,12]},{"key":"keymap","value":true,"points":3,"note":"Handbook says many shortcuts are configurable through the Settings menu [12].","sources":[12]},{"key":"free_plan","value":true,"points":6,"note":"Open-source licence with no fee, so commercial use is free [9].","sources":[9]},{"key":"price","value":0,"points":6,"note":"Free and open source [9].","sources":[9]},{"key":"open_source","value":true,"points":6,"note":"The kate repository licenses contributions under LGPL-2.0-or-later or MIT [9].","sources":[9]},{"key":"releases","value":true,"points":8,"note":"Tag v26.08.2 is dated October 6, 2026; v26.08.0 is dated August 14, 2026 [10].","sources":[10]},{"key":"telemetry","value":null,"points":0,"note":"Not published for Kate. KDE's apps privacy policy says any telemetry is opt-in and off by default, but names no application [11].","sources":[11]}],"sources":[{"n":1,"title":"Kate - Get an Edge in Editing","publisher":"KDE","url":"https://kate-editor.org/","accessed":"2026-10-08"},{"n":2,"title":"Get Kate","publisher":"KDE","url":"https://kate-editor.org/get-it/","accessed":"2026-10-08"},{"n":3,"title":"About Kate","publisher":"KDE","url":"https://kate-editor.org/about-kate/","accessed":"2026-10-08"},{"n":4,"title":"LSP Client Plugin","publisher":"KDE","url":"https://docs.kde.org/stable_kf6/en/kate/kate/kate-application-plugin-lspclient.html","accessed":"2026-10-08"},{"n":5,"title":"GDB Plugin","publisher":"KDE","url":"https://docs.kde.org/stable_kf6/en/kate/kate/kate-application-plugin-gdb.html","accessed":"2026-10-08"},{"n":6,"title":"Terminal Tool View Plugin","publisher":"KDE","url":"https://docs.kde.org/stable_kf6/en/kate/kate/kate-application-plugin-konsole.html","accessed":"2026-10-08"},{"n":7,"title":"Projects Plugin","publisher":"KDE","url":"https://docs.kde.org/stable_kf6/en/kate/kate/kate-application-plugin-projects.html","accessed":"2026-10-08"},{"n":8,"title":"The KatePart Handbook","publisher":"KDE","url":"https://docs.kde.org/stable_kf6/en/kate/katepart/index.html","accessed":"2026-10-08"},{"n":9,"title":"KDE/kate","publisher":"GitHub","url":"https://github.com/KDE/kate","accessed":"2026-10-08"},{"n":10,"title":"Tags, utilities/kate","publisher":"KDE Invent","url":"https://invent.kde.org/utilities/kate/-/tags","accessed":"2026-10-08"},{"n":11,"title":"KDE Applications Privacy Policy","publisher":"KDE","url":"https://kde.org/privacypolicy-apps/","accessed":"2026-10-08"},{"n":12,"title":"Working with Kate","publisher":"KDE","url":"https://docs.kde.org/stable_kf6/en/kate/kate/working-with-kate.html","accessed":"2026-10-08"},{"n":13,"title":"Fundamentals","publisher":"KDE","url":"https://docs.kde.org/stable_kf6/en/kate/kate/fundamentals.html","accessed":"2026-10-08"}]},{"id":"geany","name":"Geany","vendor":"Geany project","category":"code-editors","website":"https://www.geany.org/","rank":9,"of":12,"points":57,"by_criterion":[{"key":"platforms","name":"Systems","earned":3,"available":22},{"key":"coding","name":"Code tools","earned":25,"available":37},{"key":"extend","name":"Extending","earned":11,"available":11},{"key":"licence","name":"Licence and price","earned":18,"available":18},{"key":"upkeep","name":"Upkeep","earned":0,"available":12}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"GPL v2; Windows installer and macOS disk images","src":[1,2]}],"price_note":null,"lines":[{"key":"platforms","value":["macOS"],"points":3,"note":"Releases page lists macOS disk images. Linux gets source tarballs only, which we do not count as a build; no web version [2].","sources":[2]},{"key":"portable","value":null,"points":0,"note":"Not published on the releases page, which lists only Windows installers [2].","sources":[2]},{"key":"remote_dev","value":null,"points":0,"note":"Not published in the manual or the plugin list [4][9].","sources":[4,9]},{"key":"lsp","value":true,"points":10,"note":"The project's LSP Client plugin runs language servers for completion and shows diagnostics [5].","sources":[5]},{"key":"debugger","value":true,"points":9,"note":"The project's Scope plugin is described as a GDB front-end with \"stepping, breakpoints\"; the Debugger plugin also lists breakpoints [10][6].","sources":[10,6]},{"key":"terminal","value":null,"points":0,"note":"Manual documents a terminal widget that loads only when libvte.so is installed. It does not say the Windows installer includes it [4].","sources":[4]},{"key":"git","value":true,"points":6,"note":"The project's GeanyVC plugin lists Git commit, diff and status [7].","sources":[7]},{"key":"multi_cursor","value":null,"points":0,"note":"Not published in the manual, which covers column mode and stream selections [4].","sources":[4]},{"key":"collab","value":null,"points":0,"note":"Not published in the manual or the plugin list [4][9].","sources":[4,9]},{"key":"extensions","value":true,"points":8,"note":"The plugins site lists project and third-party plugins; a Plugin API reference is published [8][9].","sources":[8,9]},{"key":"keymap","value":true,"points":3,"note":"Manual says to open Preferences, select an action and click change [4].","sources":[4]},{"key":"free_plan","value":true,"points":6,"note":"GPL v2 licence with no fee [1][4].","sources":[1,4]},{"key":"price","value":0,"points":6,"note":"Free and open source [1].","sources":[1]},{"key":"open_source","value":true,"points":6,"note":"Home page says Geany uses the GPL v2 licence; 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It names none of Jira, Zapier, Intercom or Zendesk; pricing gives 1 integration on Starter [5][1].","sources":[5,1]},{"key":"api","value":true,"points":5,"note":"A REST API reference and OpenAPI spec cover creating and reading requests; the plan is not stated [11].","sources":[11]},{"key":"export","value":null,"points":0,"note":"Not published on the vendor's import page; it covers only importing data [14].","sources":[14]},{"key":"sso","value":true,"points":5,"note":"JWT single sign-on signed with HS256; board login modes need the Professional plan [7].","sources":[7]},{"key":"soc2_iso","value":null,"points":0,"note":"Not published on the vendor's privacy page [13].","sources":[13]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's feature page [3].","sources":[3]},{"key":"free_plan","value":true,"points":10,"note":"Free, forever, with 2 boards, 3 team members, public roadmap and changelog; the feature page says customers post and vote on a public board [1][3].","sources":[1,3]},{"key":"price","value":29,"points":8,"note":"Starter, $29 a month; the page shows monthly prices only [1].","sources":[1]},{"key":"prices_public","value":true,"points":5,"note":"Free, Starter and Professional all show a price; there is no quote-only tier [1].","sources":[1]}],"sources":[{"n":1,"title":"UserJot pricing","publisher":"UserJot","url":"https://userjot.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"UserJot home page","publisher":"UserJot","url":"https://userjot.com/","accessed":"2026-10-09"},{"n":3,"title":"Feature request software","publisher":"UserJot","url":"https://userjot.com/feature-request-software","accessed":"2026-10-09"},{"n":4,"title":"In-app feedback widget","publisher":"UserJot","url":"https://userjot.com/in-app-feedback-widget","accessed":"2026-10-09"},{"n":5,"title":"UserJot Slack integration","publisher":"UserJot","url":"https://userjot.com/slack","accessed":"2026-10-09"},{"n":6,"title":"Merge duplicates","publisher":"UserJot","url":"https://userjot.com/support/merge-duplicates","accessed":"2026-10-09"},{"n":7,"title":"Single sign-on","publisher":"UserJot","url":"https://userjot.com/docs/single-sign-on","accessed":"2026-10-09"},{"n":8,"title":"Notify subscribers","publisher":"UserJot","url":"https://userjot.com/support/notify-subscribers","accessed":"2026-10-09"},{"n":9,"title":"Custom domain","publisher":"UserJot","url":"https://userjot.com/support/custom-domain","accessed":"2026-10-09"},{"n":10,"title":"Product changelog","publisher":"UserJot","url":"https://userjot.com/product-changelog","accessed":"2026-10-09"},{"n":11,"title":"UserJot REST API OpenAPI specification","publisher":"UserJot","url":"https://userjot.com/docs/api/openapi.json","accessed":"2026-10-09"},{"n":12,"title":"Widget v3: identify users","publisher":"UserJot","url":"https://userjot.com/docs/widget-v3-identify","accessed":"2026-10-09"},{"n":13,"title":"UserJot privacy policy","publisher":"UserJot","url":"https://userjot.com/privacy","accessed":"2026-10-09"},{"n":14,"title":"Import data","publisher":"UserJot","url":"https://userjot.com/support/import-data","accessed":"2026-10-09"}]},{"id":"aha-ideas","name":"Aha! Ideas","vendor":"Aha! Labs Inc.","category":"customer-feedback-software","website":"https://www.aha.io/product/ideas","rank":7,"of":10,"points":69,"by_criterion":[{"key":"collect","name":"Collect and vote","earned":24,"available":24},{"key":"ship","name":"Roadmap and updates","earned":11,"available":17},{"key":"connect","name":"Connections","earned":17,"available":19},{"key":"trust","name":"Security and data","earned":12,"available":15},{"key":"price","name":"Price","earned":5,"available":25}],"plans":[{"name":"Ideas Essentials","price":"$39/user/month billed yearly","usd_month":39,"billing":"yearly","for":"Minimum 3 paid users","notes":"$49 per user billed monthly; unlimited portals and portal users","src":[2]},{"name":"Ideas Advanced","price":"$59/user/month billed yearly","usd_month":59,"billing":"yearly","for":"Minimum 3 paid users","notes":"$74 per user billed monthly; adds widgets, branded domains, proxy voting","src":[2]}],"price_note":"Aha! lists Ideas Advanced as an add-on at $20 per user a month on an annual plan or $25 monthly, matching the $59 and $74 totals [1][2]. Aha! says prices rise 3% a year [1].","lines":[{"key":"board","value":true,"points":8,"note":"Portal is where customers, partners and employees submit ideas and vote on existing ones [3].","sources":[3]},{"key":"widget","value":true,"points":6,"note":"In-app widgets are listed under Advanced [2].","sources":[2]},{"key":"custom_domain","value":true,"points":3,"note":"Branded portal domains are listed under Advanced [2].","sources":[2]},{"key":"merge","value":true,"points":4,"note":"Merging gathers all voters and subscribers into one primary idea record [5].","sources":[5]},{"key":"customer_link","value":true,"points":3,"note":"Advanced groups ideas, votes and proxy votes by company and analyses feedback by customer segments such as revenue amount [2].","sources":[2]},{"key":"roadmap","value":true,"points":8,"note":"Advanced lets you display a roadmap on a custom page in the ideas portal [4][8].","sources":[4,8]},{"key":"changelog","value":null,"points":0,"note":"Not published on the vendor's Ideas pages; release notes appear only in the Roadmaps support articles [2][3].","sources":[2,3]},{"key":"notify","value":true,"points":3,"note":"Subscribers, which voters become, are emailed when an idea's status changes [6].","sources":[6]},{"key":"integrations","value":["Jira","Slack","Zapier","Zendesk"],"points":8,"note":"Ideas Advanced lists Jira and Zendesk; the Aha! integrations list names Slack and Zapier; Intercom not found [2][9].","sources":[2,9]},{"key":"api","value":true,"points":5,"note":"API documents list, get, create and update for ideas, plus idea vote endpoints [10].","sources":[10]},{"key":"export","value":true,"points":4,"note":"The Ideas pricing FAQ says you can export your data as a CSV file or use the API [2].","sources":[2]},{"key":"sso","value":true,"points":5,"note":"Portal users can sign in via SAML 2.0, OpenID Connect or JSON Web Token [7].","sources":[7]},{"key":"soc2_iso","value":true,"points":7,"note":"Aha! says it is ISO 27001 certified; the page names no certification body [11].","sources":[11]},{"key":"open_source","value":null,"points":0,"note":"Not found on the vendor's pages [2][3].","sources":[2,3]},{"key":"free_plan","value":false,"points":0,"note":"No free plan is listed; a free trial is offered without a credit card [1].","sources":[1]},{"key":"price","value":117,"points":0,"note":"Essentials, $39 per user a month billed yearly, times the 3 paid users minimum [2].","sources":[2]},{"key":"prices_public","value":true,"points":5,"note":"Ideas pricing page shows a dollar amount for both plans; it lists no quote-only tier [2].","sources":[2]}],"sources":[{"n":1,"title":"Aha! pricing","publisher":"Aha!","url":"https://www.aha.io/pricing","accessed":"2026-10-09"},{"n":2,"title":"Aha! Ideas pricing","publisher":"Aha!","url":"https://www.aha.io/ideas/pricing","accessed":"2026-10-09"},{"n":3,"title":"Aha! Ideas","publisher":"Aha!","url":"https://www.aha.io/product/ideas","accessed":"2026-10-09"},{"n":4,"title":"Public ideas portal","publisher":"Aha! Support","url":"https://support.aha.io/aha-roadmaps/support-articles/ideas/public-ideas-portal~7444636331870503394","accessed":"2026-10-09"},{"n":5,"title":"Merge ideas","publisher":"Aha! Support","url":"https://support.aha.io/aha-roadmaps/support-articles/ideas/merge-ideas~7444634583560215589","accessed":"2026-10-09"},{"n":6,"title":"Portal notification emails","publisher":"Aha! Support","url":"https://support.aha.io/aha-roadmaps/support-articles/ideas/portal-notification-emails~7444635037496648198","accessed":"2026-10-09"},{"n":7,"title":"Ideas portals single sign-on (SSO)","publisher":"Aha! Support","url":"https://support.aha.io/aha-roadmaps/support-articles/ideas-portals-single-sign-on~7444634116759467247","accessed":"2026-10-09"},{"n":8,"title":"Ideas portal settings","publisher":"Aha! Support","url":"https://support.aha.io/aha-roadmaps/support-articles/ideas/ideas-portal-settings~7444635785729358951","accessed":"2026-10-09"},{"n":9,"title":"Integrations","publisher":"Aha! Support","url":"https://support.aha.io/aha-roadmaps/integrations~7444633163123031217","accessed":"2026-10-09"},{"n":10,"title":"Aha! API: ideas","publisher":"Aha!","url":"https://www.aha.io/api/resources/ideas","accessed":"2026-10-09"},{"n":11,"title":"Compliance","publisher":"Aha!","url":"https://www.aha.io/legal/security/compliance","accessed":"2026-10-09"}]},{"id":"feedbear","name":"FeedBear","vendor":"FeedBear","category":"customer-feedback-software","website":"https://feedbear.com/","rank":8,"of":10,"points":66,"by_criterion":[{"key":"collect","name":"Collect and vote","earned":21,"available":24},{"key":"ship","name":"Roadmap and updates","earned":17,"available":17},{"key":"connect","name":"Connections","earned":8,"available":19},{"key":"trust","name":"Security and data","earned":5,"available":15},{"key":"price","name":"Price","earned":15,"available":25}],"plans":[{"name":"Lite","price":"$15/month billed yearly ($19 monthly)","usd_month":15,"billing":"yearly","for":"1 team member, 1 board","notes":"Roadmap, changelog, widget, unlimited ideas and users","src":[1]},{"name":"Startup","price":"$40/month billed yearly ($49 monthly)","usd_month":40,"billing":"yearly","for":"3 team members","notes":"Adds custom domain, unlimited boards, Jira, Slack, Zapier, Intercom","src":[1]},{"name":"Business","price":"$82/month billed yearly ($99 monthly)","usd_month":82,"billing":"yearly","for":"10 team members","notes":"Adds SSO, private projects, no FeedBear branding","src":[1]},{"name":"Enterprise","price":"$249/month billed yearly ($299 monthly)","usd_month":249,"billing":"yearly","for":"Unlimited team members","notes":"Adds priority support, custom contracts, security audit","src":[1]}],"price_note":"The pricing page says annual billing gives two months free; monthly billing costs more. Every plan starts with a 14-day trial [1].","lines":[{"key":"board","value":true,"points":8,"note":"Pricing page says users can submit ideas, comment and upvote existing ideas; Lite includes one board [1].","sources":[1]},{"key":"widget","value":true,"points":6,"note":"Lite lists a website widget; the FAQ says a feedback widget can be added inside your web app [1].","sources":[1]},{"key":"custom_domain","value":true,"points":3,"note":"Custom domain is listed from the Startup plan; the help article covers DNS setup for public projects [1][7].","sources":[1,7]},{"key":"merge","value":true,"points":4,"note":"The help article says merging combines upvotes, comments and attachments under one idea [5].","sources":[5]},{"key":"customer_link","value":null,"points":0,"note":"Not published on the vendor's features page, which mentions only user profiles, not plan, revenue or company filters [3].","sources":[3]},{"key":"roadmap","value":true,"points":8,"note":"Roadmap is included in Lite; the features page shows ideas marked In Progress and custom statuses are offered [1][3].","sources":[1,3]},{"key":"changelog","value":true,"points":6,"note":"Changelog is included in Lite and entries can be scheduled [1][3].","sources":[1,3]},{"key":"notify","value":true,"points":3,"note":"Voters and idea creators get an email when an idea's status changes or it receives new comments [6].","sources":[6]},{"key":"integrations","value":["Jira","Slack","Zapier","Intercom"],"points":8,"note":"Integrations page describes Jira, Slack, Zapier and Intercom; Zendesk is not listed; pricing places them on Startup [1][4].","sources":[1,4]},{"key":"api","value":null,"points":0,"note":"Not found on the vendor's pages; the help article and integrations page describe webhooks, not a documented API [3][4][9].","sources":[3,4,9]},{"key":"export","value":null,"points":0,"note":"Features page says you can take all your data with you, but names no CSV or JSON format [3].","sources":[3]},{"key":"sso","value":true,"points":5,"note":"Business lists Single Sign-On [1]; the help article says FeedBear logs users in with signed JSON Web Tokens (JWT) [10].","sources":[1,10]},{"key":"soc2_iso","value":null,"points":0,"note":"Not published on the vendor's home, pricing or GDPR pages [1][2][8].","sources":[1,2,8]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [1][2].","sources":[1,2]},{"key":"free_plan","value":false,"points":0,"note":"The pricing page lists four paid plans, each with a 14-day trial, and no free plan [1].","sources":[1]},{"key":"price","value":15,"points":10,"note":"Lite, $15 a month billed yearly; it includes the board with upvoting [1].","sources":[1]},{"key":"prices_public","value":true,"points":5,"note":"Pricing page shows dollar amounts for Lite, Startup, Business and Enterprise [1].","sources":[1]}],"sources":[{"n":1,"title":"FeedBear pricing","publisher":"FeedBear","url":"https://feedbear.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"FeedBear home page","publisher":"FeedBear","url":"https://feedbear.com/","accessed":"2026-10-09"},{"n":3,"title":"FeedBear features","publisher":"FeedBear","url":"https://www.feedbear.com/features","accessed":"2026-10-09"},{"n":4,"title":"FeedBear integrations","publisher":"FeedBear","url":"https://www.feedbear.com/integrations","accessed":"2026-10-09"},{"n":5,"title":"How to merge ideas","publisher":"FeedBear Help Center","url":"https://help.feedbear.com/article/37-how-to-merge-ideas","accessed":"2026-10-09"},{"n":6,"title":"What are automatic email updates?","publisher":"FeedBear Help Center","url":"https://help.feedbear.com/article/51-what-are-automatic-email-updates","accessed":"2026-10-09"},{"n":7,"title":"How to use a custom domain","publisher":"FeedBear Help Center","url":"https://help.feedbear.com/article/42-how-to-use-a-custom-domain","accessed":"2026-10-09"},{"n":8,"title":"GDPR compliance","publisher":"FeedBear","url":"https://www.feedbear.com/gdpr-compliance","accessed":"2026-10-09"},{"n":9,"title":"Webhooks","publisher":"FeedBear Help Center","url":"https://help.feedbear.com/article/30-webhooks","accessed":"2026-10-09"},{"n":10,"title":"Single Sign-On","publisher":"FeedBear Help Center","url":"https://help.feedbear.com/article/25-sso","accessed":"2026-10-09"}]},{"id":"fider","name":"Fider","vendor":"Northern App Labs Ltd","category":"customer-feedback-software","website":"https://fider.io/","rank":9,"of":10,"points":58,"by_criterion":[{"key":"collect","name":"Collect and vote","earned":15,"available":24},{"key":"ship","name":"Roadmap and updates","earned":8,"available":17},{"key":"connect","name":"Connections","earned":9,"available":19},{"key":"trust","name":"Security and data","earned":3,"available":15},{"key":"price","name":"Price","earned":23,"available":25}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Hosted, fair use of 250 feedback items","notes":"Unlimited voting, members and customers","src":[2]},{"name":"Pro","price":"$25/month","usd_month":25,"billing":"monthly","for":"Hosted","notes":"Adds roadmap page, content moderation, SEO indexing, unlimited feedback items","src":[2]}],"price_note":"Pro is month-to-month with no yearly price [2]. Running the open-source code yourself costs nothing but you manage hosting [1][3].","lines":[{"key":"board","value":true,"points":8,"note":"Customers submit ideas and vote on them; the free plan includes unlimited voting [1][2].","sources":[1,2]},{"key":"widget","value":null,"points":0,"note":"Not published on the vendor's home, pricing or documentation pages [1][2][4].","sources":[1,2,4]},{"key":"custom_domain","value":true,"points":3,"note":"Cloud API base URL can be a configured custom domain; multi-tenant docs show a Custom Domain site setting [4][8].","sources":[4,8]},{"key":"merge","value":true,"points":4,"note":"Setting a post's status to duplicate needs the original's number; its votes are added to the original post [5].","sources":[5]},{"key":"customer_link","value":null,"points":0,"note":"Not published; voter lists show emails to staff, but no revenue, plan or company filter is documented [5][10].","sources":[5,10]},{"key":"roadmap","value":true,"points":8,"note":"Docs list a Roadmap page on the Pro plan; the code shows planned, started and completed columns [8][11].","sources":[8,11]},{"key":"changelog","value":null,"points":0,"note":"Not published on the vendor's home, pricing or documentation pages [1][2][4].","sources":[1,2,4]},{"key":"notify","value":null,"points":0,"note":"Not published; the hosting docs mention only sign-in and confirmation emails, not status-change emails to voters [9].","sources":[9]},{"key":"integrations","value":[],"points":0,"note":"Webhooks are documented; none of Jira, Slack, Zapier, Intercom or Zendesk is named as native on the pages read [2][6].","sources":[2,6]},{"key":"api","value":true,"points":5,"note":"Documented JSON-over-HTTP API v1 for posts, votes, comments, users, tags and invitations [4][5][10].","sources":[4,5,10]},{"key":"export","value":true,"points":4,"note":"The admin Export page downloads all posts as a CSV file and a full backup as JSON [12].","sources":[12]},{"key":"sso","value":null,"points":0,"note":"Docs describe custom OAuth2 providers; SAML and OpenID Connect are not named and JWT appears only as an access-token format [7].","sources":[7]},{"key":"soc2_iso","value":null,"points":0,"note":"Not published on the vendor's pricing or hosting pages [2][9].","sources":[2,9]},{"key":"open_source","value":true,"points":3,"note":"The GitHub repository names the AGPL-3.0 licence [3].","sources":[3]},{"key":"free_plan","value":true,"points":10,"note":"Hosted free plan with unlimited voting; the only limit is fair use of 250 feedback items [2].","sources":[2]},{"key":"price","value":25,"points":8,"note":"Pro, $25 a month; billing is month-to-month and no yearly price is shown [2].","sources":[2]},{"key":"prices_public","value":true,"points":5,"note":"Pricing page shows Free and Pro with dollar amounts [2].","sources":[2]}],"sources":[{"n":1,"title":"Fider home page","publisher":"Fider","url":"https://fider.io/","accessed":"2026-10-09"},{"n":2,"title":"Fider pricing","publisher":"Fider","url":"https://fider.io/pricing","accessed":"2026-10-09"},{"n":3,"title":"getfider/fider","publisher":"GitHub","url":"https://github.com/getfider/fider","accessed":"2026-10-09"},{"n":4,"title":"API overview","publisher":"Fider Docs","url":"https://docs.fider.io/api/overview","accessed":"2026-10-09"},{"n":5,"title":"Posts API","publisher":"Fider Docs","url":"https://docs.fider.io/api/posts","accessed":"2026-10-09"},{"n":6,"title":"Using webhooks","publisher":"Fider Docs","url":"https://docs.fider.io/using-webhooks","accessed":"2026-10-09"},{"n":7,"title":"How to configure OAuth","publisher":"Fider Docs","url":"https://docs.fider.io/configuring-oauth","accessed":"2026-10-09"},{"n":8,"title":"Multi-tenant hosting","publisher":"Fider Docs","url":"https://docs.fider.io/multi-tenant","accessed":"2026-10-09"},{"n":9,"title":"Hosting on Docker","publisher":"Fider Docs","url":"https://docs.fider.io/hosting-instance","accessed":"2026-10-09"},{"n":10,"title":"Votes API","publisher":"Fider Docs","url":"https://docs.fider.io/api/votes","accessed":"2026-10-09"},{"n":11,"title":"Roadmap page (source file)","publisher":"GitHub","url":"https://github.com/getfider/fider/blob/main/public/pages/Roadmap/Roadmap.page.tsx","accessed":"2026-10-09"},{"n":12,"title":"Export page (source file)","publisher":"GitHub","url":"https://github.com/getfider/fider/blob/main/public/pages/Administration/pages/Export.page.tsx","accessed":"2026-10-09"}]},{"id":"rapidr","name":"Rapidr","vendor":"Rapidr","category":"customer-feedback-software","website":"https://rapidr.io/","rank":10,"of":10,"points":57,"by_criterion":[{"key":"collect","name":"Collect and vote","earned":20,"available":24},{"key":"ship","name":"Roadmap and updates","earned":14,"available":17},{"key":"connect","name":"Connections","earned":8,"available":19},{"key":"trust","name":"Security and data","earned":5,"available":15},{"key":"price","name":"Price","earned":10,"available":25}],"plans":[{"name":"Startup","price":"$49/month","usd_month":49,"billing":"monthly","for":"5 team members","notes":"Roadmap, changelog, widgets, custom domain, private boards","src":[1]},{"name":"Business","price":"$199/month","usd_month":199,"billing":"monthly","for":"50 team members","notes":"Adds SAML and JWT SSO, user segmentation, advanced integrations","src":[1]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"Unlimited team members","notes":"White-label, 99.9% uptime SLA, custom contract","src":[1]}],"price_note":"The pricing page lists monthly prices only; yearly invoicing is mentioned for enterprise plans and large organisations [1].","lines":[{"key":"board","value":true,"points":8,"note":"Features page says customers vote on ideas, requests and feedback; Startup lists private boards [1][3].","sources":[1,3]},{"key":"widget","value":true,"points":6,"note":"Startup lists widgets and portal; the features page describes an embeddable idea board for in-app feedback [1][3].","sources":[1,3]},{"key":"custom_domain","value":true,"points":3,"note":"Startup lists Custom Domain; the features page gives roadmap.example.com as an example [1][3].","sources":[1,3]},{"key":"merge","value":null,"points":0,"note":"Not published: the features page says similar ideas can be combined into one entry but does not say votes are combined [3].","sources":[3]},{"key":"customer_link","value":true,"points":3,"note":"Feedback can be sorted by group and account type; customer profiles show account traits; user segmentation is on Business [1][3].","sources":[1,3]},{"key":"roadmap","value":true,"points":8,"note":"Startup includes the roadmap; custom statuses can be tied to roadmap columns [1][3].","sources":[1,3]},{"key":"changelog","value":true,"points":6,"note":"Startup includes the changelog; the features page describes release notes on a standalone page [1][3].","sources":[1,3]},{"key":"notify","value":null,"points":0,"note":"Not published: pages mention email notifications and updates, but do not say voters are told of status changes [2][3].","sources":[2,3]},{"key":"integrations","value":["Jira","Slack","Zapier","Intercom"],"points":8,"note":"Integrations page lists these four as available; Zendesk is marked coming soon [4].","sources":[4]},{"key":"api","value":null,"points":0,"note":"Not found on the vendor's pages; the home and features pages describe no API [2][3].","sources":[2,3]},{"key":"export","value":null,"points":0,"note":"Only voter lists download as CSV; no export of posts or feedback is described [3].","sources":[3]},{"key":"sso","value":true,"points":5,"note":"Business lists SAML and JWT single sign-on [1][3].","sources":[1,3]},{"key":"soc2_iso","value":null,"points":0,"note":"Not published on the vendor's security policy page, which names no certifications or audits [5].","sources":[5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's home or pricing pages [1][2].","sources":[1,2]},{"key":"free_plan","value":false,"points":0,"note":"The pricing page offers a free 14-day trial and no free plan [1].","sources":[1]},{"key":"price","value":49,"points":5,"note":"Startup, $49 a month; only a monthly price is shown [1].","sources":[1]},{"key":"prices_public","value":true,"points":5,"note":"Pricing page shows $49 and $199 for Startup and Business; only Enterprise is custom [1].","sources":[1]}],"sources":[{"n":1,"title":"Rapidr pricing","publisher":"Rapidr","url":"https://rapidr.io/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Rapidr home page","publisher":"Rapidr","url":"https://rapidr.io/","accessed":"2026-10-09"},{"n":3,"title":"Rapidr features","publisher":"Rapidr","url":"https://rapidr.io/features/","accessed":"2026-10-09"},{"n":4,"title":"Rapidr integrations","publisher":"Rapidr","url":"https://rapidr.io/integrations/","accessed":"2026-10-09"},{"n":5,"title":"Rapidr security policy","publisher":"Rapidr","url":"https://rapidr.io/policies/security/","accessed":"2026-10-09"}]},{"id":"stellar-data-recovery","name":"Stellar Data Recovery","vendor":"Stellar Information Technology","category":"data-recovery-software","website":"https://www.stellarinfo.com/","rank":1,"of":11,"points":75,"by_criterion":[{"key":"price","name":"Price","earned":14,"available":26},{"key":"finds","name":"What it finds","earned":16,"available":20},{"key":"sources","name":"Drives and systems","earned":18,"available":19},{"key":"tools","name":"Tools","earned":24,"available":26},{"key":"trust","name":"Trust and support","earned":3,"available":9}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 PC","notes":"Scan, preview and save up to 1 GB","src":[3]},{"name":"Standard","price":"$59.99","usd_month":5,"billing":"yearly","for":"1 PC","notes":"1 Year License; the FAQ also gives $59.99 a year","src":[1,2]},{"name":"Standard Lifetime","price":"$99","usd_month":null,"billing":"one-time","for":"1 PC","notes":"LifeTime License","src":[1]},{"name":"Professional","price":"$79.99","usd_month":null,"billing":"yearly","for":"1 PC","notes":"1 Year License; adds lost partition recovery, disk image, bootable media","src":[1,6]},{"name":"Professional Lifetime","price":"$149","usd_month":null,"billing":"one-time","for":"1 PC","notes":"LifeTime License","src":[1]},{"name":"Premium","price":"$99.99","usd_month":null,"billing":"yearly","for":"1 PC","notes":"1 Year License; adds photo and video repair","src":[1,5]},{"name":"Premium Lifetime","price":"$199","usd_month":null,"billing":"one-time","for":"1 PC","notes":"LifeTime License","src":[1]},{"name":"Technician","price":"$199","usd_month":null,"billing":"yearly","for":"1 PC","notes":"1 Year License; adds RAID recovery","src":[1,7]},{"name":"Technician Lifetime","price":"$399","usd_month":null,"billing":"one-time","for":"1 PC","notes":"LifeTime License","src":[1]}],"price_note":"The buy page lets you choose a 1 Year License or a LifeTime License for each edition and shows a different price for each: Standard $59.99 or $99 [1]. The FAQ describes Standard as $59.99 a year [2].","lines":[{"key":"free_recovery_gb","value":1,"points":4,"note":"Stellar says the Windows free edition recovers 1 GB for free [3].","sources":[3]},{"key":"price","value":59.99,"points":7,"note":"Standard edition, one PC, 1 Year License at $59.99 on the buy page; lifetime is $99. No recovery cap is stated [1][2].","sources":[1,2]},{"key":"one_time_licence","value":true,"points":3,"note":"The buy page offers a LifeTime License for Standard at $99, beside the 1 Year License at $59.99 [1].","sources":[1]},{"key":"refund_days","value":0,"points":0,"note":"30-day window, but the listed refund reasons are defects, wrong or duplicate purchases and similar. Change of mind is not listed, so 0 [4].","sources":[4]},{"key":"raw_scan","value":true,"points":6,"note":"The FAQ says Deep Scan facilitates file signature-based RAW recovery, for formatted and corrupt media [2].","sources":[2]},{"key":"partition_recovery","value":true,"points":6,"note":"Professional and Premium search for lost or deleted partitions; Professional has a Can't Find Drive option [2][6].","sources":[2,6]},{"key":"file_types","value":null,"points":0,"note":"Not published on the vendor's product page, which says only \"hundreds\" of file types [2].","sources":[2]},{"key":"repair","value":true,"points":4,"note":"Premium repairs corrupt photo and video files inside the program [5].","sources":[5]},{"key":"devices","value":["Hard drive or SSD","USB drive","SD or memory card","Optical disc","Virtual disk (VHD or VMDK)"],"points":5,"note":"Hard drives, USB and memory cards [2]; optical media [6]; VMDK, VDI, VHD, VHDX in the Toolkit [8]. Android is a separate product.","sources":[2,6,8]},{"key":"file_systems","value":["exFAT","ReFS","APFS or HFS+","ext4"],"points":4,"note":"exFAT [2], ReFS in Professional [6], APFS and HFS+ and ext4 in the Toolkit [8].","sources":[2,6,8]},{"key":"bitlocker","value":true,"points":4,"note":"Technician says it supports all BitLocker-encrypted drives when you enter the key [7].","sources":[7]},{"key":"raid","value":true,"points":5,"note":"Technician recovers RAID 0, 5, 6 and nested arrays [7].","sources":[7]},{"key":"disk_image","value":true,"points":6,"note":"Professional has a Disk Image feature that copies a hard disk so you can recover from the image later [6].","sources":[6]},{"key":"bootable","value":true,"points":5,"note":"Professional builds bootable media for PCs that will not start [6].","sources":[6]},{"key":"preview","value":true,"points":7,"note":"The free edition scans and previews found files before purchase [3].","sources":[3]},{"key":"session_resume","value":true,"points":3,"note":"Premium saves scan results to a .DAT file so you can finish recovery later [5].","sources":[5]},{"key":"drive_health","value":true,"points":3,"note":"The Professional page lists SMART Drive Monitoring and says a Drive Monitor utility shows drive health [6].","sources":[6]},{"key":"portable","value":null,"points":0,"note":"Not published on the vendor's Windows product page [2].","sources":[2]},{"key":"open_source","value":false,"points":0,"note":"The licence agreement calls the source code proprietary and bans reverse engineering [9].","sources":[9]},{"key":"support_included","value":true,"points":3,"note":"Stellar says free technical support is included, even for free-edition users [3].","sources":[3]}],"sources":[{"n":1,"title":"Order Stellar Data Recovery for Windows","publisher":"Stellar Information Technology","url":"https://www.stellarinfo.com/order_online.php","accessed":"2026-10-08"},{"n":2,"title":"Stellar Data Recovery for Windows","publisher":"Stellar Information Technology","url":"https://www.stellarinfo.com/windows-data-recovery.php","accessed":"2026-10-08"},{"n":3,"title":"Free data recovery software","publisher":"Stellar Information Technology","url":"https://www.stellarinfo.com/free-data-recovery.php","accessed":"2026-10-08"},{"n":4,"title":"Refund policy","publisher":"Stellar Information Technology","url":"https://www.stellarinfo.com/company/legal/refund-policy.php","accessed":"2026-10-08"},{"n":5,"title":"Stellar Data Recovery Premium","publisher":"Stellar Information Technology","url":"https://www.stellarinfo.com/disk-recovery/data-recovery-premium.php","accessed":"2026-10-08"},{"n":6,"title":"Stellar Data Recovery Professional","publisher":"Stellar Information Technology","url":"https://www.stellarinfo.com/windows-data-recovery-professional.php","accessed":"2026-10-08"},{"n":7,"title":"Stellar Data Recovery Technician","publisher":"Stellar Information Technology","url":"https://www.stellarinfo.com/windows-data-recovery-technician.php","accessed":"2026-10-08"},{"n":8,"title":"Stellar Data Recovery Toolkit","publisher":"Stellar Information Technology","url":"https://www.stellarinfo.com/data-recovery-toolkit.php","accessed":"2026-10-08"},{"n":9,"title":"End user licence agreement","publisher":"Stellar Information Technology","url":"https://www.stellarinfo.com/company/legal/eula.php","accessed":"2026-10-08"}]},{"id":"dmde","name":"DMDE","vendor":"DM Disk Editor and Data Recovery Software","category":"data-recovery-software","website":"https://dmde.com/","rank":2,"of":11,"points":66,"by_criterion":[{"key":"price","name":"Price","earned":15,"available":26},{"key":"finds","name":"What it finds","earned":12,"available":20},{"key":"sources","name":"Drives and systems","earned":13,"available":19},{"key":"tools","name":"Tools","earned":26,"available":26},{"key":"trust","name":"Trust and support","earned":0,"available":9}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Up to 4,000 files per request from the current panel","src":[2,4]},{"name":"Express","price":"€18/year","usd_month":1.68,"billing":"yearly","for":"1 PC, personal use","notes":"Time-limited one-year licence with bulk folder recovery","src":[2]},{"name":"Standard","price":"€43 one-time","usd_month":null,"billing":"one-time","for":"1 PC","notes":"Perpetual, lifetime updates, personal and company use","src":[2]}],"price_note":"The buy page shows euros only; Express is a one-year licence and the price line counts it as the cheapest paid edition [2].","lines":[{"key":"free_recovery_gb","value":null,"points":0,"note":"The free limit is stated as 4,000 files per request, not as a size in GB [2][4].","sources":[2,4]},{"key":"price","value":20.13,"points":9,"note":"Express, one-year licence, €18 on the buy page. Paid editions recover all found files [2][4]. Converted at €1 = $1.1186 [15].","sources":[2,4]},{"key":"one_time_licence","value":true,"points":3,"note":"Standard is sold as a perpetual licence at €43 [2].","sources":[2]},{"key":"refund_days","value":30,"points":3,"note":"Non-activated licences can be refunded within 30 days; activated licences cannot. A refund for an unused licence is counted as a change-of-mind window [3].","sources":[3]},{"key":"raw_scan","value":true,"points":6,"note":"Home page lists raw recovery by file signatures when file system recovery is not possible [1].","sources":[1]},{"key":"partition_recovery","value":true,"points":6,"note":"Partition manager finds and restores removed partitions; Insert the Partition (Undelete) command [1][6].","sources":[1,6]},{"key":"file_types","value":null,"points":0,"note":"Not published as a number; the manual refers to built-in file types without a count [7].","sources":[7]},{"key":"repair","value":null,"points":0,"note":"Not published on the vendor's home page or change log [1][10].","sources":[1,10]},{"key":"devices","value":["Hard drive or SSD","USB drive","SD or memory card","Virtual disk (VHD or VMDK)"],"points":4,"note":"Home page names HDDs, SSDs, USB drives and memory cards; manual supports VHD, VHDX and VMDK [1][8].","sources":[1,8]},{"key":"file_systems","value":["exFAT","ReFS","APFS or HFS+","ext4"],"points":4,"note":"Home page lists exFAT, ReFS, Ext2/3/4, HFS+/HFSX and APFS [1].","sources":[1]},{"key":"bitlocker","value":null,"points":0,"note":"Not published on the vendor's home page, manual or change log [1][8][10].","sources":[1,8,10]},{"key":"raid","value":true,"points":5,"note":"RAID constructor supports RAID-0, 1, 4, 5 and 6, JBOD and spanned disks [1].","sources":[1]},{"key":"disk_image","value":true,"points":6,"note":"Creates and restores disk images and clones; recovery can run from the image file [9][11].","sources":[9,11]},{"key":"bootable","value":true,"points":5,"note":"The manual describes running DMDE from a DOS bootable disk or USB drive [5].","sources":[5]},{"key":"preview","value":true,"points":7,"note":"Free edition limits only recovery, not scanning; the file panel opens files and graphics for preview [1][12].","sources":[1,12]},{"key":"session_resume","value":true,"points":3,"note":"A stopped scan continues with unchanged parameters; search logs can be saved and loaded [7].","sources":[7]},{"key":"drive_health","value":true,"points":3,"note":"Manual lists \"SMART: show SMART report\" under device parameters; change log lists SMART report reading [10][13].","sources":[10,13]},{"key":"portable","value":true,"points":2,"note":"\"DMDE is portable and runs just after extracting\"; install by extracting to one folder [1][5].","sources":[1,5]},{"key":"open_source","value":null,"points":0,"note":"Not published; the policy page does not state a licence model [3].","sources":[3]},{"key":"support_included","value":null,"points":0,"note":"Home page lists \"24/7 support (via email)\" but does not tie it to a paid licence; policy and FAQ do not either [1][3][4].","sources":[1,3,4]}],"sources":[{"n":1,"title":"DMDE: Disk Editor and Data Recovery Software","publisher":"DMDE","url":"https://dmde.com/","accessed":"2026-10-08"},{"n":2,"title":"DMDE editions and prices","publisher":"DMDE","url":"https://dmde.com/buy.html","accessed":"2026-10-08"},{"n":3,"title":"Policies: refund, privacy","publisher":"DMDE","url":"https://dmde.com/policies.html","accessed":"2026-10-08"},{"n":4,"title":"DMDE FAQ","publisher":"DMDE","url":"https://dmde.com/faq.html","accessed":"2026-10-08"},{"n":5,"title":"DMDE manual: installation and run","publisher":"DMDE","url":"https://dmde.com/manual/setup.html","accessed":"2026-10-08"},{"n":6,"title":"DMDE manual: partitions","publisher":"DMDE","url":"https://dmde.com/manual/partitions.html","accessed":"2026-10-08"},{"n":7,"title":"DMDE manual: full scan","publisher":"DMDE","url":"https://dmde.com/manual/fullscan.html","accessed":"2026-10-08"},{"n":8,"title":"DMDE manual: devices","publisher":"DMDE","url":"https://dmde.com/manual/devices.html","accessed":"2026-10-08"},{"n":9,"title":"DMDE manual: copy sectors and disk images","publisher":"DMDE","url":"https://dmde.com/manual/copysectors.html","accessed":"2026-10-08"},{"n":10,"title":"DMDE change log","publisher":"DMDE","url":"https://dmde.com/changelog.html","accessed":"2026-10-08"},{"n":11,"title":"DMDE manual: data recovery","publisher":"DMDE","url":"https://dmde.com/manual/datarecovery.html","accessed":"2026-10-08"},{"n":12,"title":"DMDE manual: file panel","publisher":"DMDE","url":"https://dmde.com/manual/filepanel.html","accessed":"2026-10-08"},{"n":13,"title":"DMDE manual: device I/O parameters","publisher":"DMDE","url":"https://dmde.com/manual/devioparams.html","accessed":"2026-10-08"},{"n":14,"title":"DMDE manual: editions","publisher":"DMDE","url":"https://dmde.com/manual/editions.html","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":15}]},{"id":"4ddig-windows-data-recovery","name":"Tenorshare 4DDiG Windows Data Recovery","vendor":"Tenorshare","category":"data-recovery-software","website":"https://4ddig.tenorshare.com/","rank":3,"of":11,"points":65,"by_criterion":[{"key":"price","name":"Price","earned":16,"available":26},{"key":"finds","name":"What it finds","earned":14,"available":20},{"key":"sources","name":"Drives and systems","earned":11,"available":19},{"key":"tools","name":"Tools","earned":21,"available":26},{"key":"trust","name":"Trust and support","earned":3,"available":9}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 PC","notes":"Scan and preview; recover up to 2 GB","src":[2,3]},{"name":"1 Month licence","price":"$45.95/month","usd_month":45.95,"billing":"monthly","for":"1 PC","notes":"Listed above $89.95 crossed-out price","src":[4]},{"name":"1 Year licence","price":"$59.95/year","usd_month":5,"billing":"yearly","for":"1 PC","notes":"Cheapest uncapped licence","src":[4]},{"name":"Lifetime licence","price":"$79.95","usd_month":null,"billing":"one-time","for":"1 PC","notes":"Pay once; the page also shows a $69.95 banner price","src":[4]}],"price_note":"Prices are the discounted figures on the buy page, shown above higher original prices. The page does not label which 1-year price covers which number of PCs; the lowest 1-year price is read as the 1 PC plan [4].","lines":[{"key":"free_recovery_gb","value":2,"points":6,"note":"Windows page FAQ says the free version recovers up to 2 GB; free page headline agrees, though one table shows 500 MB [2][3].","sources":[2,3]},{"key":"price","value":59.95,"points":7,"note":"1 Year licence for 1 PC on the buy page; monthly plan not counted, lifetime is $79.95 [4].","sources":[4]},{"key":"one_time_licence","value":true,"points":3,"note":"A Lifetime licence for 1 PC is sold at $79.95 [4].","sources":[4]},{"key":"refund_days","value":0,"points":0,"note":"Policy gives 30 days for listed cases but lists change of mind after purchase as non-refundable [5].","sources":[5]},{"key":"raw_scan","value":null,"points":0,"note":"Not published on the vendor's Windows page or guide; they mention RAW partitions but not signature scanning [2][7].","sources":[2,7]},{"key":"partition_recovery","value":true,"points":6,"note":"Page says you can recover files from lost partitions [2].","sources":[2]},{"key":"file_types","value":2000,"points":4,"note":"Page states 2000+ file types [2].","sources":[2]},{"key":"repair","value":true,"points":4,"note":"The program scans and repairs corrupted photos and videos with AI [2].","sources":[2]},{"key":"devices","value":["Hard drive or SSD","USB drive","SD or memory card","Optical disc"],"points":4,"note":"Page lists HDDs and SSDs, USB drives, memory cards and CD/DVD; VHD and VMDK are not mentioned [2].","sources":[2]},{"key":"file_systems","value":["exFAT","APFS or HFS+","ext4"],"points":3,"note":"Tech specs list exFAT, EXT4 and HFS/HFS+; free page adds APFS. ReFS is not listed [2][3].","sources":[2,3]},{"key":"bitlocker","value":true,"points":4,"note":"Page says 4DDiG helps you recover files from BitLocker-encrypted drives [2].","sources":[2]},{"key":"raid","value":null,"points":0,"note":"Not published on the vendor's Windows page, free page or guide [2][3][7].","sources":[2,3,7]},{"key":"disk_image","value":true,"points":6,"note":"Guide has a section on creating a disk image and recovering from it, not the original drive [7].","sources":[7]},{"key":"bootable","value":true,"points":5,"note":"Guide says to choose a USB or DVD drive and create a bootable drive for a crashed computer [7].","sources":[7]},{"key":"preview","value":true,"points":7,"note":"FAQ says you can scan and preview lost files at no cost [2].","sources":[2]},{"key":"session_resume","value":true,"points":3,"note":"Page says you can pause the scan and resume later; the guide says you may pause or stop at any time [2][7].","sources":[2,7]},{"key":"drive_health","value":null,"points":0,"note":"Not published on the vendor's Windows page or guide [2][7].","sources":[2,7]},{"key":"portable","value":null,"points":0,"note":"Not published on the vendor's Windows page or support page [2][6].","sources":[2,6]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's Windows page or support page [2][6].","sources":[2,6]},{"key":"support_included","value":true,"points":3,"note":"Support page lists free technical support and 24/7 customer service; the refund policy names an online form as the contact route [5][6].","sources":[5,6]}],"sources":[{"n":1,"title":"Tenorshare 4DDiG home page","publisher":"Tenorshare","url":"https://4ddig.tenorshare.com/","accessed":"2026-10-08"},{"n":2,"title":"4DDiG Windows Data Recovery","publisher":"Tenorshare","url":"https://4ddig.tenorshare.com/windows-data-recovery.html","accessed":"2026-10-08"},{"n":3,"title":"4DDiG Free Data Recovery","publisher":"Tenorshare","url":"https://4ddig.tenorshare.com/free-data-recovery.html","accessed":"2026-10-08"},{"n":4,"title":"Buy 4DDiG Data Recovery","publisher":"Tenorshare","url":"https://4ddig.tenorshare.com/buy-4ddig-data-recovery.html","accessed":"2026-10-08"},{"n":5,"title":"Tenorshare refund policy","publisher":"Tenorshare","url":"https://4ddig.tenorshare.com/company/refund-policy.html","accessed":"2026-10-08"},{"n":6,"title":"4DDiG Support Center","publisher":"Tenorshare","url":"https://4ddig.tenorshare.com/support.html","accessed":"2026-10-08"},{"n":7,"title":"4DDiG Data Recovery guide","publisher":"Tenorshare","url":"https://4ddig.tenorshare.com/4ddig-data-recovery-guide.html","accessed":"2026-10-08"}]},{"id":"r-studio","name":"R-Studio","vendor":"R-Tools Technology","category":"data-recovery-software","website":"https://www.r-studio.com/","rank":4,"of":11,"points":65,"by_criterion":[{"key":"price","name":"Price","earned":8,"available":26},{"key":"finds","name":"What it finds","earned":12,"available":20},{"key":"sources","name":"Drives and systems","earned":18,"available":19},{"key":"tools","name":"Tools","earned":24,"available":26},{"key":"trust","name":"Trust and support","earned":3,"available":9}],"plans":[{"name":"R-Studio","price":"$79.99","usd_month":null,"billing":"one-time","for":"1 computer","notes":"Permanent licence; NTFS, FAT, RAID, BitLocker; Emergency comes with the package","src":[2,5]},{"name":"R-Studio NTFS","price":"$59.99","usd_month":null,"billing":"one-time","for":"1 computer","notes":"Covers NTFS/ReFS and Ext only, not FAT or exFAT","src":[2]},{"name":"R-Studio FAT","price":"$49.99","usd_month":null,"billing":"one-time","for":"1 computer","notes":"Covers FAT/exFAT and Ext only, not NTFS","src":[2]}],"price_note":"Price line uses the full R-Studio edition at $79.99. The cheaper NTFS ($59.99) and FAT ($49.99) editions each cover only one of the two file systems this category requires [2].","lines":[{"key":"free_recovery_gb","value":null,"points":0,"note":"The demo limit is stated only as a maximum file size of 1024 KB per file, so the free limit is recorded null [4].","sources":[4]},{"key":"price","value":79.99,"points":5,"note":"R-Studio for Windows, permanent licence. Cheaper NTFS ($59.99) and FAT ($49.99) editions each cover only one of NTFS or FAT [2].","sources":[2]},{"key":"one_time_licence","value":true,"points":3,"note":"Comparison table marks a permanent licence; FAQ says the software licence never expires [2][3].","sources":[2,3]},{"key":"refund_days","value":0,"points":0,"note":"FAQ says the vendor does not issue any refunds for downloadable software [3].","sources":[3]},{"key":"raw_scan","value":true,"points":6,"note":"Raw file search scans the whole disk for file signatures from known file types [8].","sources":[8]},{"key":"partition_recovery","value":true,"points":6,"note":"Disk scan locates and identifies partitions when the partition table or boot record is damaged [8].","sources":[8]},{"key":"file_types","value":null,"points":0,"note":"Not published on the vendor's help pages; known types are listed by category without a total [7].","sources":[7]},{"key":"repair","value":null,"points":0,"note":"Not published on the vendor's pages; its repair page mentions rebuild tools only for Outlook, Word and Excel [9].","sources":[9]},{"key":"devices","value":["Hard drive or SSD","USB drive","SD or memory card","Optical disc","Virtual disk (VHD or VMDK)"],"points":5,"note":"Home page lists hard disks, USB drives, CompactFlash cards, Memory Sticks, CD and DVD; table lists VMDK and VHD/VHDX/VDI support [1][2].","sources":[1,2]},{"key":"file_systems","value":["exFAT","ReFS","APFS or HFS+","ext4"],"points":4,"note":"Home page lists exFAT, ReFS, HFS+, APFS and Ext2/3/4; the table ticks them for the main edition [1][2].","sources":[1,2]},{"key":"bitlocker","value":true,"points":4,"note":"Comparison table lists support for BitLocker Drive Encryption in the R-Studio edition [2].","sources":[2]},{"key":"raid","value":true,"points":5,"note":"Table lists RAID 0, 1, 4, 5, 6, 10, 1E, 5E, 5EE, 6EE, 50, 60 for the R-Studio edition [2].","sources":[2]},{"key":"disk_image","value":true,"points":6,"note":"Home page says all R-Studio versions create image files of a disk, partition or part of one [1].","sources":[1]},{"key":"bootable","value":true,"points":5,"note":"R-Studio Emergency starts from a USB stick when Windows cannot start; its key comes with the package [5][6].","sources":[5,6]},{"key":"preview","value":true,"points":7,"note":"Demo scans and previews files before purchase; the home page lists a file previewer [1][4].","sources":[1,4]},{"key":"session_resume","value":true,"points":3,"note":"Help says a scan can be stopped and resumed, and scan information saved to a file and loaded later [7].","sources":[7]},{"key":"drive_health","value":true,"points":3,"note":"Comparison table ticks S.M.A.R.T. monitoring for the R-Studio edition [2].","sources":[2]},{"key":"portable","value":false,"points":0,"note":"Table shows a portable version only for the commercial Technician and T80+ editions, not the R-Studio edition [2].","sources":[2]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [1][2].","sources":[1,2]},{"key":"support_included","value":true,"points":3,"note":"A new purchase includes one year of technical and customer support plus upgrades [5].","sources":[5]}],"sources":[{"n":1,"title":"R-Studio data recovery software for Windows","publisher":"R-Tools Technology","url":"https://www.r-studio.com/","accessed":"2026-10-08"},{"n":2,"title":"Buy R-Studio for Windows","publisher":"R-Tools Technology","url":"https://www.r-studio.com/Buy-Data-Recovery-Software.html","accessed":"2026-10-08"},{"n":3,"title":"Sales FAQ","publisher":"R-Tools Technology","url":"https://www.r-tt.com/FAQ.shtml","accessed":"2026-10-08"},{"n":4,"title":"R-Studio download and demo","publisher":"R-Tools Technology","url":"https://www.r-studio.com/Data_Recovery_Download.shtml","accessed":"2026-10-08"},{"n":5,"title":"Sales policy","publisher":"R-Tools Technology","url":"https://www.r-tt.com/BuyOnLine.shtml","accessed":"2026-10-08"},{"n":6,"title":"Emergency file recovery using R-Studio Emergency","publisher":"R-Tools Technology","url":"https://www.r-studio.com/Emergency_File_Recovery.shtml","accessed":"2026-10-08"},{"n":7,"title":"R-Studio help: Drive Scan","publisher":"R-Tools Technology","url":"https://www.r-studio.com/Unformat_Help/discscan.html","accessed":"2026-10-08"},{"n":8,"title":"Recovering partitions on a damaged disk","publisher":"R-Tools Technology","url":"https://www.r-studio.com/recovering-partitions-on-damaged-disk.html","accessed":"2026-10-08"},{"n":9,"title":"File recovery vs. file repair","publisher":"R-Tools Technology","url":"https://www.r-studio.com/file-recovery-vs-file-repair.html","accessed":"2026-10-08"}]},{"id":"testdisk-photorec","name":"TestDisk and PhotoRec","vendor":"CGSecurity","category":"data-recovery-software","website":"https://www.cgsecurity.org/","rank":5,"of":11,"points":62,"by_criterion":[{"key":"price","name":"Price","earned":26,"available":26},{"key":"finds","name":"What it finds","earned":15,"available":20},{"key":"sources","name":"Drives and systems","earned":7,"available":19},{"key":"tools","name":"Tools","earned":5,"available":26},{"key":"trust","name":"Trust and support","earned":9,"available":9}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 PC","notes":"Open source under GPL v2+; donations accepted","src":[1,2]}],"price_note":null,"lines":[{"key":"free_recovery_gb","value":100,"points":9,"note":"Free open-source tools; no limit on saved data is stated, so recorded as no cap [1][2].","sources":[1,2]},{"key":"price","value":0,"points":11,"note":"Entirely free, licensed under GPL v2+ [1][2].","sources":[1,2]},{"key":"one_time_licence","value":true,"points":3,"note":"Entirely free product with no licence fee [1][2].","sources":[1,2]},{"key":"refund_days","value":30,"points":3,"note":"Entirely free product, recorded as 30 under the rule.","sources":[1]},{"key":"raw_scan","value":true,"points":6,"note":"PhotoRec searches for known file headers and ignores the file system [1].","sources":[1]},{"key":"partition_recovery","value":true,"points":6,"note":"TestDisk is designed to recover lost partitions and fix partition tables [2].","sources":[2]},{"key":"file_types","value":480,"points":3,"note":"PhotoRec says it contains more than 480 file extensions, about 300 file families [1].","sources":[1]},{"key":"repair","value":null,"points":0,"note":"Not published on the vendor's PhotoRec or TestDisk pages [1][2].","sources":[1,2]},{"key":"devices","value":["Hard drive or SSD","USB drive","SD or memory card","Optical disc"],"points":4,"note":"PhotoRec works with hard disks, USB keys, memory cards, CD-ROMs and DVDs; raw and E01 images only [1][5].","sources":[1,5]},{"key":"file_systems","value":["exFAT","APFS or HFS+","ext4"],"points":3,"note":"TestDisk page lists APFS, exFAT, HFS/HFS+ and ext2/3/4 among file systems where it finds lost partitions; PhotoRec adds exFAT, ext4, HFS+ [1][2].","sources":[1,2]},{"key":"bitlocker","value":null,"points":0,"note":"Not published on the vendor's pages; the docs point to Microsoft's Repair-bde tool for BitLocker [9].","sources":[9]},{"key":"raid","value":null,"points":0,"note":"Not published as RAID data recovery; TestDisk lists Linux md RAID only among partition types it finds, and PhotoRec lists md devices as media [2][5].","sources":[2,5]},{"key":"disk_image","value":null,"points":0,"note":"Docs describe working on existing .dd and E01 images and point to ddrescue for imaging [4][6]; the source has an Image Creation menu that the docs do not describe [12].","sources":[4,6,12]},{"key":"bootable","value":null,"points":0,"note":"Not published as a project-built rescue disk; docs describe a Fedora live USB and the download page mentions live CDs [3][11].","sources":[3,11]},{"key":"preview","value":null,"points":0,"note":"Not published on the vendor's PhotoRec or TestDisk pages [1][5].","sources":[1,5]},{"key":"session_resume","value":true,"points":3,"note":"PhotoRec step-by-step page says it asks to resume the recovery when restarted after an interruption [5].","sources":[5]},{"key":"drive_health","value":null,"points":0,"note":"Not published; the docs send S.M.A.R.T. checks to smartmontools instead [7].","sources":[7]},{"key":"portable","value":true,"points":2,"note":"Download page says both are portable applications; extract the files and run, no installer [3].","sources":[3]},{"key":"open_source","value":true,"points":6,"note":"Licensed under GPL v2+, with source on GitHub and the project's own git server [2][8].","sources":[2,8]},{"key":"support_included","value":true,"points":3,"note":"Free product with a public support forum linked from the project site [10].","sources":[10]}],"sources":[{"n":1,"title":"PhotoRec","publisher":"CGSecurity","url":"https://www.cgsecurity.org/wiki/PhotoRec","accessed":"2026-10-08"},{"n":2,"title":"TestDisk","publisher":"CGSecurity","url":"https://www.cgsecurity.org/wiki/TestDisk","accessed":"2026-10-08"},{"n":3,"title":"TestDisk Download","publisher":"CGSecurity","url":"https://www.cgsecurity.org/wiki/TestDisk_Download","accessed":"2026-10-08"},{"n":4,"title":"TestDisk documentation: DDRescue, data recovery from damaged disk","publisher":"CGSecurity","url":"https://www.cgsecurity.org/testdisk_doc/ddrescue.html","accessed":"2026-10-08"},{"n":5,"title":"PhotoRec Step By Step","publisher":"CGSecurity","url":"https://www.cgsecurity.org/wiki/PhotoRec_Step_By_Step","accessed":"2026-10-08"},{"n":6,"title":"TestDisk documentation: running TestDisk and PhotoRec","publisher":"CGSecurity","url":"https://www.cgsecurity.org/testdisk_doc/running.html","accessed":"2026-10-08"},{"n":7,"title":"TestDisk documentation: SMART status","publisher":"CGSecurity","url":"https://www.cgsecurity.org/testdisk_doc/smart.html","accessed":"2026-10-08"},{"n":8,"title":"cgsecurity/testdisk","publisher":"GitHub","url":"https://github.com/cgsecurity/testdisk","accessed":"2026-10-08"},{"n":9,"title":"TestDisk documentation: repairing a file system","publisher":"CGSecurity","url":"https://www.cgsecurity.org/testdisk_doc/repairing_filesystem.html","accessed":"2026-10-08"},{"n":10,"title":"CGSecurity home page","publisher":"CGSecurity","url":"https://www.cgsecurity.org/","accessed":"2026-10-08"},{"n":11,"title":"TestDisk documentation: creating a live USB","publisher":"CGSecurity","url":"https://www.cgsecurity.org/testdisk_doc/livecd.html","accessed":"2026-10-08"},{"n":12,"title":"testdisk/src/adv.c","publisher":"GitHub","url":"https://github.com/cgsecurity/testdisk/blob/master/src/adv.c","accessed":"2026-10-08"}]},{"id":"ufs-explorer","name":"UFS Explorer","vendor":"SysDev Laboratories","category":"data-recovery-software","website":"https://www.ufsexplorer.com/","rank":6,"of":11,"points":61,"by_criterion":[{"key":"price","name":"Price","earned":10,"available":26},{"key":"finds","name":"What it finds","earned":12,"available":20},{"key":"sources","name":"Drives and systems","earned":18,"available":19},{"key":"tools","name":"Tools","earned":21,"available":26},{"key":"trust","name":"Trust and support","earned":0,"available":9}],"plans":[{"name":"Trial","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Unlimited scanning and previewing; saves files up to 256 KB","src":[2]},{"name":"Standard Recovery, Personal licence","price":"€59.95 one-time","usd_month":null,"billing":"one-time","for":"1 user, 1 computer, home and office use","notes":"Perpetual, 360 days of free updates","src":[3,5]}],"price_note":"The order page shows euros only. The perpetual licence includes 360 days of free updates; extending updates costs extra [3][5].","lines":[{"key":"free_recovery_gb","value":null,"points":0,"note":"The trial limit is stated as 256 KB per file, which is a file-size limit [2].","sources":[2]},{"key":"price","value":67.06,"points":7,"note":"Standard Recovery, Personal licence, perpetual, shown in euros on the order page [3]. Converted at €1 = $1.1186 [7].","sources":[3]},{"key":"one_time_licence","value":true,"points":3,"note":"\"The software is licensed perpetually\", with updates free for 360 days [3].","sources":[3]},{"key":"refund_days","value":0,"points":0,"note":"Refund only if a critical operation fails from a software error after a trial test; change of mind is not covered [4].","sources":[4]},{"key":"raw_scan","value":true,"points":6,"note":"IntelliRAW scan identifies files by content patterns when file system metadata is missing [2].","sources":[2]},{"key":"partition_recovery","value":true,"points":6,"note":"Lost partition search, automated alignment and manual partition definition [2].","sources":[2]},{"key":"file_types","value":null,"points":0,"note":"Not published as a count on the product page; it gives file system counts instead [2].","sources":[2]},{"key":"repair","value":null,"points":0,"note":"Not published for Standard Recovery; video recovery is a separate product [2].","sources":[2]},{"key":"devices","value":["Hard drive or SSD","USB drive","SD or memory card","Optical disc","Virtual disk (VHD or VMDK)"],"points":5,"note":"Page lists HDDs, SSDs, NVMe, USB drives, SD cards, optical media and virtual disks [2].","sources":[2]},{"key":"file_systems","value":["exFAT","ReFS","APFS or HFS+","ext4"],"points":4,"note":"Page lists exFAT, ReFS/ReFS3, APFS, HFS+ and Ext2/3/4 [2].","sources":[2]},{"key":"bitlocker","value":true,"points":4,"note":"Unlocks BitLocker and BitLocker To Go volumes; a key or passphrase is needed [2].","sources":[2]},{"key":"raid","value":true,"points":5,"note":"The separate UFS Explorer RAID Recovery edition recovers RAID and NAS data, from €129.95 [1].","sources":[1]},{"key":"disk_image","value":true,"points":6,"note":"Built-in imager with multi-pass reading and bad block handling; works in the trial [2].","sources":[2]},{"key":"bootable","value":true,"points":5,"note":"The vendor offers a bootable live system image with UFS Explorer for recovery [6].","sources":[6]},{"key":"preview","value":true,"points":7,"note":"Free evaluation has unlimited scanning and previewing [2].","sources":[2]},{"key":"session_resume","value":true,"points":3,"note":"Scans can be paused, and the scan state saved to continue later [2].","sources":[2]},{"key":"drive_health","value":null,"points":0,"note":"Not published on the vendor's product page [2].","sources":[2]},{"key":"portable","value":null,"points":0,"note":"Not published for Standard Recovery on the vendor's product page [2].","sources":[2]},{"key":"open_source","value":false,"points":0,"note":"The licence says the software remains the owner's property and bars reverse engineering [5].","sources":[5]},{"key":"support_included","value":null,"points":0,"note":"Not published; licence and support pages do not say support comes with a licence [5].","sources":[5]}],"sources":[{"n":1,"title":"UFS Explorer data recovery software","publisher":"SysDev Laboratories","url":"https://www.ufsexplorer.com/","accessed":"2026-10-08"},{"n":2,"title":"UFS Explorer Standard Recovery","publisher":"SysDev Laboratories","url":"https://www.ufsexplorer.com/ufs-explorer-standard-recovery/","accessed":"2026-10-08"},{"n":3,"title":"Order UFS Explorer Standard Recovery","publisher":"SysDev Laboratories","url":"https://www.ufsexplorer.com/order/?ed=stdr","accessed":"2026-10-08"},{"n":4,"title":"Refund policy","publisher":"SysDev Laboratories","url":"https://www.ufsexplorer.com/moneyback/","accessed":"2026-10-08"},{"n":5,"title":"Software licences","publisher":"SysDev Laboratories","url":"https://www.ufsexplorer.com/licenses/","accessed":"2026-10-08"},{"n":6,"title":"UFS Explorer Backup and Emergency Recovery CD","publisher":"SysDev Laboratories","url":"https://www.ufsexplorer.com/recovery-cd/","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":7}]},{"id":"disk-drill","name":"Disk Drill","vendor":"CleverFiles","category":"data-recovery-software","website":"https://www.disk-drill.com/","rank":7,"of":11,"points":61,"by_criterion":[{"key":"price","name":"Price","earned":8,"available":26},{"key":"finds","name":"What it finds","earned":14,"available":20},{"key":"sources","name":"Drives and systems","earned":17,"available":19},{"key":"tools","name":"Tools","earned":19,"available":26},{"key":"trust","name":"Trust and support","earned":3,"available":9}],"plans":[{"name":"Basic","price":"Free","usd_month":0,"billing":"free","for":"1 person, personal use","notes":"Scan and preview; recover up to 100 MB on Windows","src":[2,10]},{"name":"PRO subscription","price":"$89/year","usd_month":7.42,"billing":"yearly","for":"1 person, up to 3 devices","notes":"Unlimited recovery; renews yearly","src":[2,9,11]},{"name":"PRO lifetime","price":"$149 one-time","usd_month":null,"billing":"one-time","for":"1 person, up to 3 devices","notes":"Unlimited recovery; no renewal","src":[2,9]}],"price_note":"A discount on a PRO subscription applies only to the first 12 months; renewal is charged at the price valid then [11]. Prices come from the vendor's edition article and Windows page; the checkout page shows no readable price [1][2][9].","lines":[{"key":"free_recovery_gb","value":0.1,"points":0,"note":"Windows page and edition article say free recovery is up to 100 MB [1][2].","sources":[1,2]},{"key":"price","value":89,"points":5,"note":"PRO annual subscription, $89 a year; lifetime is $149. Cheapest uncapped edition [2].","sources":[2]},{"key":"one_time_licence","value":true,"points":3,"note":"PRO is sold as an annual subscription or a lifetime licence at $149 [2].","sources":[2]},{"key":"refund_days","value":0,"points":0,"note":"Terms say all purchases are final and give no refund period [5][6].","sources":[5,6]},{"key":"raw_scan","value":true,"points":6,"note":"Deep Scan identifies files by their signatures when file system data is damaged [4].","sources":[4]},{"key":"partition_recovery","value":true,"points":6,"note":"Windows PRO lists Lost Partition Search [2].","sources":[2]},{"key":"file_types","value":350,"points":2,"note":"Help article says over 350 types; Windows page says 400+. Lowest stated figure used [1][4].","sources":[1,4]},{"key":"repair","value":null,"points":0,"note":"Not published on the vendor's Windows page or file-type article [1][4]. A separate online video repair tool exists.","sources":[1,4]},{"key":"devices","value":["Hard drive or SSD","USB drive","SD or memory card","Virtual disk (VHD or VMDK)"],"points":4,"note":"Drive article lists disks, USB, SD/CF cards and VMDK. Optical discs unsupported; Android is macOS only [3].","sources":[3]},{"key":"file_systems","value":["exFAT","ReFS","APFS or HFS+","ext4"],"points":4,"note":"Windows page lists exFAT, ReFS, HFS+, APFS and EXT4 [1][3].","sources":[1,3]},{"key":"bitlocker","value":true,"points":4,"note":"Detects BitLocker volumes, asks for the unlock key, then scans the decrypted content [3].","sources":[3]},{"key":"raid","value":true,"points":5,"note":"Recovers Windows RAID 0, 1, 5, JBOD and Storage Spaces [7]; the Windows page marks RAID as supported [1].","sources":[1,7]},{"key":"disk_image","value":true,"points":6,"note":"Byte-level backups of failing disks on Windows; the page says to use this backup rather than the failing drive to recover data [1][2].","sources":[1,2]},{"key":"bootable","value":null,"points":0,"note":"Not published on the vendor's Windows or edition pages [1][2]. Its recovery drive page is for Mac.","sources":[1,2]},{"key":"preview","value":true,"points":7,"note":"Free Basic edition previews everything it finds before purchase [10].","sources":[10]},{"key":"session_resume","value":true,"points":3,"note":"Windows page says you can pause and resume the scan at any time [1].","sources":[1]},{"key":"drive_health","value":true,"points":3,"note":"Free S.M.A.R.T. monitoring alerts when a drive may fail; runs while the app is open [8].","sources":[8]},{"key":"portable","value":null,"points":0,"note":"Not published for Windows; the portable mode article covers macOS only [12].","sources":[12]},{"key":"open_source","value":false,"points":0,"note":"The licence agreement says the source code for the product is proprietary to CleverFiles [6].","sources":[6]},{"key":"support_included","value":true,"points":3,"note":"Windows page lists email and live chat support as included [1].","sources":[1]}],"sources":[{"n":1,"title":"Disk Drill for Windows","publisher":"CleverFiles","url":"https://www.cleverfiles.com/data-recovery-software.html","accessed":"2026-10-08"},{"n":2,"title":"Differences between Disk Drill Basic, PRO, Expert and Enterprise","publisher":"CleverFiles","url":"https://www.cleverfiles.com/help/what-are-the-differences-between-disk-drill-basic-pro-expert-and-enterprise/","accessed":"2026-10-08"},{"n":3,"title":"What types of drives or disks can I recover files from","publisher":"CleverFiles","url":"https://www.cleverfiles.com/help/types-of-drives/","accessed":"2026-10-08"},{"n":4,"title":"What file formats can Disk Drill recover","publisher":"CleverFiles","url":"https://www.cleverfiles.com/help/file-types/","accessed":"2026-10-08"},{"n":5,"title":"Terms of Service","publisher":"CleverFiles","url":"https://www.cleverfiles.com/help/terms-of-service.html","accessed":"2026-10-08"},{"n":6,"title":"End-User License Agreement","publisher":"CleverFiles","url":"https://www.cleverfiles.com/help/eula.html","accessed":"2026-10-08"},{"n":7,"title":"Is it possible to recover RAID with Disk Drill","publisher":"CleverFiles","url":"https://www.cleverfiles.com/help/raid-recovery/","accessed":"2026-10-08"},{"n":8,"title":"Monitor S.M.A.R.T. status and disk health","publisher":"CleverFiles","url":"https://www.cleverfiles.com/help/monitor-smart-status-disk-health/","accessed":"2026-10-08"},{"n":9,"title":"Upgrade to PRO","publisher":"CleverFiles","url":"https://www.cleverfiles.com/pro.html","accessed":"2026-10-08"},{"n":10,"title":"Can I really scan for my lost files for free","publisher":"CleverFiles","url":"https://www.cleverfiles.com/help/can-i-really-scan-for-my-lost-files-for-free/","accessed":"2026-10-08"},{"n":11,"title":"Disk Drill PRO subscription and lifetime licence","publisher":"CleverFiles","url":"https://www.cleverfiles.com/help/disk-drill-pro-subscription.html","accessed":"2026-10-08"},{"n":12,"title":"How to install Disk Drill in portable mode","publisher":"CleverFiles","url":"https://www.cleverfiles.com/help/disk-drill-portable/","accessed":"2026-10-08"}]},{"id":"easeus-data-recovery-wizard","name":"EaseUS Data Recovery Wizard","vendor":"EaseUS","category":"data-recovery-software","website":"https://www.easeus.com/data-recovery-software/","rank":8,"of":11,"points":60,"by_criterion":[{"key":"price","name":"Price","earned":12,"available":26},{"key":"finds","name":"What it finds","earned":14,"available":20},{"key":"sources","name":"Drives and systems","earned":16,"available":19},{"key":"tools","name":"Tools","earned":15,"available":26},{"key":"trust","name":"Trust and support","earned":3,"available":9}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Recover up to 2 GB","src":[1]},{"name":"Pro, one month","price":"$69.95","usd_month":69.95,"billing":"monthly","for":"1 computer","notes":"Valid one month after activation","src":[2]},{"name":"Pro, one year","price":"$99.95/year","usd_month":8.33,"billing":"yearly","for":"1 computer","notes":"No renewal fee","src":[2]},{"name":"Pro, lifetime upgrade","price":"$149.95 one-time","usd_month":null,"billing":"one-time","for":"1 computer","notes":"Lifetime licence with free upgrades","src":[2]}],"price_note":"The buy page also lists variants with upgrades at $89.95 a month, $119.95 a year and $169.95 lifetime [2]. The price line counts the plain one-year licence.","lines":[{"key":"free_recovery_gb","value":2,"points":6,"note":"Free edition recovers up to 2 GB on Windows [1].","sources":[1]},{"key":"price","value":99.95,"points":3,"note":"Cheapest uncapped licence that is not monthly: one year, $99.95 on the buy page [2].","sources":[2]},{"key":"one_time_licence","value":true,"points":3,"note":"Lifetime Upgrade licence sold at $149.95 [2].","sources":[2]},{"key":"refund_days","value":0,"points":0,"note":"Policy limits refunds to technical grounds, not change of mind; the buy page also shows a 30-day guarantee label [4][2].","sources":[4,2]},{"key":"raw_scan","value":null,"points":0,"note":"Pages mention a RAW algorithm and deep scan, not signature scanning [1][3].","sources":[1,3]},{"key":"partition_recovery","value":true,"points":6,"note":"Restores formatted partitions when partitions are lost, deleted or inaccessible; Pro lists Lost Partition Recovery [1][3].","sources":[1,3]},{"key":"file_types","value":1000,"points":4,"note":"Free edition page and Pro page both say 1000+ file formats/types [1][3].","sources":[1,3]},{"key":"repair","value":true,"points":4,"note":"Corrupt MP4, MOV and JPEG files can be repaired during data recovery [3].","sources":[3]},{"key":"devices","value":["Hard drive or SSD","USB drive","SD or memory card","Virtual disk (VHD or VMDK)"],"points":4,"note":"Lists HDD, SSD, USB, memory cards and virtual disks; optical discs and Android not listed [1].","sources":[1]},{"key":"file_systems","value":["exFAT","ReFS","APFS or HFS+"],"points":3,"note":"Lists exFAT, ReFS and HFS+; ext2/ext3 named, ext4 and APFS not [1].","sources":[1]},{"key":"bitlocker","value":true,"points":4,"note":"Guide says to enter a password or recovery key to unlock the BitLocker partition before scanning [6]; the editions table also lists it [1].","sources":[6,1]},{"key":"raid","value":true,"points":5,"note":"RAID listed as supported media; Pro described as rescuing data from RAID and NAS [1][5].","sources":[1,5]},{"key":"disk_image","value":null,"points":0,"note":"Not published on the vendor's recovery pages; disk copying is the separate Disk Copy product [1][5].","sources":[1,5]},{"key":"bootable","value":true,"points":5,"note":"Editions table lists crashed PC recovery with a bootable USB in WinPE [1].","sources":[1]},{"key":"preview","value":true,"points":7,"note":"Free preview of all recoverable files before recovery [1].","sources":[1]},{"key":"session_resume","value":true,"points":3,"note":"Page says you can pause recovery temporarily and resume later [1].","sources":[1]},{"key":"drive_health","value":null,"points":0,"note":"Not published on the vendor's recovery pages [1][3].","sources":[1,3]},{"key":"portable","value":null,"points":0,"note":"Not published on the vendor's recovery pages; only Windows and Mac downloads are listed [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's recovery pages [1][3].","sources":[1,3]},{"key":"support_included","value":true,"points":3,"note":"Editions table shows free tech support; the buy page lists free remote assistance [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"Free data recovery software","publisher":"EaseUS","url":"https://www.easeus.com/datarecoverywizard/free-data-recovery-software.htm","accessed":"2026-10-08"},{"n":2,"title":"Data Recovery Wizard Pro: buy","publisher":"EaseUS","url":"https://www.easeus.com/datarecoverywizardpro/drw-pro-buy.html","accessed":"2026-10-08"},{"n":3,"title":"Data Recovery Wizard Pro","publisher":"EaseUS","url":"https://www.easeus.com/datarecoverywizardpro/","accessed":"2026-10-08"},{"n":4,"title":"Refund policy","publisher":"EaseUS","url":"https://www.easeus.com/sales-faq/refund-policy.html","accessed":"2026-10-08"},{"n":5,"title":"Data Recovery Wizard","publisher":"EaseUS","url":"https://www.easeus.com/data-recovery-software/","accessed":"2026-10-08"},{"n":6,"title":"BitLocker data recovery","publisher":"EaseUS","url":"https://www.easeus.com/datarecoverywizard/bitlocker-data-recovery.html","accessed":"2026-10-08"}]},{"id":"recoverit","name":"Wondershare Recoverit","vendor":"Wondershare","category":"data-recovery-software","website":"https://recoverit.wondershare.com/","rank":9,"of":11,"points":58,"by_criterion":[{"key":"price","name":"Price","earned":8,"available":26},{"key":"finds","name":"What it finds","earned":14,"available":20},{"key":"sources","name":"Drives and systems","earned":15,"available":19},{"key":"tools","name":"Tools","earned":21,"available":26},{"key":"trust","name":"Trust and support","earned":0,"available":9}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Windows PC","notes":"Recovers up to 500 MB, with preview","src":[2]},{"name":"Annual","price":"$99.95/year","usd_month":8.33,"billing":"yearly","for":"2 PCs","notes":"Auto-renews; unlimited recovery","src":[1]},{"name":"Perpetual","price":"$99.95","usd_month":null,"billing":"one-time","for":"2 PCs","notes":"No future major versions","src":[1]}],"price_note":"The store page shows the same $99.95 for its Monthly, Annual and Perpetual plans, with $139.95 crossed out. Extra discounts of up to 45% appear as promotions [1].","lines":[{"key":"free_recovery_gb","value":0.5,"points":2,"note":"The free Windows page says you can recover 500MB for free [2].","sources":[2]},{"key":"price","value":99.95,"points":3,"note":"Annual plan, 2 Windows PCs, $99.95 on the store page before promotions; Perpetual shows the same price [1].","sources":[1]},{"key":"one_time_licence","value":true,"points":3,"note":"A Perpetual plan is sold as a one-time payment [1].","sources":[1]},{"key":"refund_days","value":0,"points":0,"note":"Policy gives 7 days but excludes change of mind; eligible cases are technical, so 0 under our rule [6].","sources":[6]},{"key":"raw_scan","value":null,"points":0,"note":"Not published on the vendor's RAW-drive article or user guide, which describe a deep scan without naming signatures [5][10].","sources":[5,10]},{"key":"partition_recovery","value":true,"points":6,"note":"The features page says the software can restore a lost partition [3].","sources":[3]},{"key":"file_types","value":1000,"points":4,"note":"The tech spec page says it recovers over 1000 types and formats [4].","sources":[4]},{"key":"repair","value":true,"points":4,"note":"Every Windows plan lists repair of corrupted videos, photos and documents [1]; the guide says photo and document repair runs during preview [5].","sources":[1,5]},{"key":"devices","value":["Hard drive or SSD","USB drive","SD or memory card"],"points":3,"note":"Tech spec lists HDD, SSD, USB flash drives and SD and other memory cards; no optical or virtual disks [4].","sources":[4]},{"key":"file_systems","value":["exFAT","ReFS","APFS or HFS+"],"points":3,"note":"Tech spec lists exFAT, ReFS, APFS and HFS+; ext4 is listed only 'under the Linux OS', so it is not counted [4].","sources":[4]},{"key":"bitlocker","value":true,"points":4,"note":"Recoverit scans a BitLocker drive once it is unlocked; the password or recovery key is required first [12].","sources":[5,12]},{"key":"raid","value":true,"points":5,"note":"The RAID article says Recoverit recovers hardware, software and hybrid RAID, and works across Windows, Mac, Linux and NAS [8].","sources":[8]},{"key":"disk_image","value":true,"points":6,"note":"Guide: import an existing image or create a new one from a partition or disk, then scan it [5].","sources":[5]},{"key":"bootable","value":true,"points":5,"note":"Crashed-computer recovery creates boot media on a blank USB drive [7].","sources":[7]},{"key":"preview","value":true,"points":7,"note":"The free page lists free scan and preview before recovery [2].","sources":[2]},{"key":"session_resume","value":true,"points":3,"note":"Guide: pause a scan and continue it with the play button [5].","sources":[5]},{"key":"drive_health","value":null,"points":0,"note":"Not published in the vendor's user guide or tech specs [4][5].","sources":[4,5]},{"key":"portable","value":null,"points":0,"note":"Not published in the vendor's user guide or tech specs [4][5].","sources":[4,5]},{"key":"open_source","value":false,"points":0,"note":"The licence agreement says it is a licence, not a sale, bars reverse engineering and gives no rights to the source code [9].","sources":[9]},{"key":"support_included","value":null,"points":0,"note":"Not published on the vendor's support page [11]; the licence says Wondershare is not obliged to provide support [9].","sources":[9,11]}],"sources":[{"n":1,"title":"Recoverit for Windows store","publisher":"Wondershare","url":"https://recoverit.wondershare.com/buy/store.html","accessed":"2026-10-08"},{"n":2,"title":"Recoverit free data recovery for Windows","publisher":"Wondershare","url":"https://recoverit.wondershare.com/data-recovery-free.html","accessed":"2026-10-08"},{"n":3,"title":"Recoverit features","publisher":"Wondershare","url":"https://recoverit.wondershare.com/data-recovery-features.html","accessed":"2026-10-08"},{"n":4,"title":"Recoverit tech specs","publisher":"Wondershare","url":"https://recoverit.wondershare.com/tech-spec/","accessed":"2026-10-08"},{"n":5,"title":"Recoverit user guide","publisher":"Wondershare","url":"https://recoverit.wondershare.com/guide.html","accessed":"2026-10-08"},{"n":6,"title":"Refund policy","publisher":"Wondershare","url":"https://www.wondershare.com/refund-policy.html","accessed":"2026-10-08"},{"n":7,"title":"Recover data from a crashed Windows computer","publisher":"Wondershare","url":"https://recoverit.wondershare.com/windows-system-recovery.html","accessed":"2026-10-08"},{"n":8,"title":"Recover data from RAID drives","publisher":"Wondershare","url":"https://recoverit.wondershare.com/recover-data-from-raid-drives.html","accessed":"2026-10-08"},{"n":9,"title":"End user license agreement","publisher":"Wondershare","url":"https://www.wondershare.com/company/end-user-license-agreement.html","accessed":"2026-10-08"},{"n":10,"title":"Recover data from a RAW hard drive","publisher":"Wondershare","url":"https://recoverit.wondershare.com/harddrive-recovery/recover-data-from-raw-hard-drive.html","accessed":"2026-10-08"},{"n":11,"title":"Wondershare support center","publisher":"Wondershare","url":"https://support.wondershare.com/","accessed":"2026-10-08"},{"n":12,"title":"BitLocker data recovery","publisher":"Wondershare","url":"https://recoverit.wondershare.com/harddrive-recovery/bitlocker-data-recovery.html","accessed":"2026-10-08"}]},{"id":"minitool-power-data-recovery","name":"MiniTool Power Data Recovery","vendor":"MiniTool","category":"data-recovery-software","website":"https://www.minitool.com/data-recovery-software/","rank":10,"of":11,"points":50,"by_criterion":[{"key":"price","name":"Price","earned":12,"available":26},{"key":"finds","name":"What it finds","earned":10,"available":20},{"key":"sources","name":"Drives and systems","earned":10,"available":19},{"key":"tools","name":"Tools","earned":15,"available":26},{"key":"trust","name":"Trust and support","earned":3,"available":9}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Any number of PCs","notes":"Recovers up to 1 GB, with preview","src":[3]},{"name":"Personal Monthly","price":"$69/month","usd_month":69,"billing":"monthly","for":"1 PC","notes":"Auto-renews; unlimited recovery; WinPE bootable builder","src":[1]},{"name":"Personal Annual","price":"$89/year","usd_month":7.42,"billing":"yearly","for":"1 PC","notes":"Renews at $79 a year; 1 year of upgrades","src":[1]},{"name":"Personal Ultimate","price":"$129","usd_month":null,"billing":"one-time","for":"3 PCs","notes":"Perpetual licence; lifetime upgrades","src":[1]}],"price_note":"The store FAQ says renewals drop to $59 for monthly and $79 for annual [1]. Business editions at $159 to $499 are left out.","lines":[{"key":"free_recovery_gb","value":1,"points":4,"note":"The free edition recovers up to 1 GB, and the comparison table lists a 1GB limit [2][3].","sources":[2,3]},{"key":"price","value":89,"points":5,"note":"Personal Annual, one PC, $89 on the store page; monthly plan not counted [1].","sources":[1]},{"key":"one_time_licence","value":true,"points":3,"note":"Personal Ultimate is sold as a Perpetual License at $129 [1].","sources":[1]},{"key":"refund_days","value":0,"points":0,"note":"Policy gives 30 days for annual and perpetual licences but lists change of mind as no-refund, so 0 [4].","sources":[4]},{"key":"raw_scan","value":null,"points":0,"note":"Help describes a RAW scan with results under ALL RAW Files, but no page says files are found by type signature [5][7].","sources":[5,7]},{"key":"partition_recovery","value":true,"points":6,"note":"Product page says it recovers files from a deleted or lost partition; the interface can include lost partitions [6][8].","sources":[6,8]},{"key":"file_types","value":2000,"points":4,"note":"The free edition page says 2000+ file types are supported [2].","sources":[2]},{"key":"repair","value":null,"points":0,"note":"Not published on the vendor's store or product pages for the Windows program [1][2].","sources":[1,2]},{"key":"devices","value":["Hard drive or SSD","USB drive","SD or memory card","Optical disc"],"points":4,"note":"Spec page lists hard drives, SSDs, USB, memory cards and CD/DVDs; no virtual disks [5].","sources":[5]},{"key":"file_systems","value":["exFAT"],"points":1,"note":"Spec page lists FAT12, FAT16, FAT32, exFAT, VFAT and NTFS; ReFS, HFS+, APFS and ext4 are not named [5].","sources":[5]},{"key":"bitlocker","value":false,"points":0,"note":"Help says it cannot recover from a BitLocker encrypted drive unless you decrypt it in advance [7].","sources":[7]},{"key":"raid","value":true,"points":5,"note":"Spec page lists Windows dynamic disk volume and RAID recovery; it does not name the edition [5].","sources":[5]},{"key":"disk_image","value":null,"points":0,"note":"Not published in the vendor's interface or recovery help articles [6][7].","sources":[6,7]},{"key":"bootable","value":true,"points":5,"note":"Every Personal edition lists a Snap-in WinPE Bootable Builder [1].","sources":[1]},{"key":"preview","value":true,"points":7,"note":"Free edition previews found files before restoring them [2].","sources":[2]},{"key":"session_resume","value":true,"points":3,"note":"Export a scan result to an .rss file and load it later for quick recovery [6].","sources":[6]},{"key":"drive_health","value":null,"points":0,"note":"Not published in the vendor's interface or recovery help articles [6][7].","sources":[6,7]},{"key":"portable","value":null,"points":0,"note":"Not published in the vendor's help articles [7].","sources":[7]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [1][2].","sources":[1,2]},{"key":"support_included","value":true,"points":3,"note":"The comparison table lists email technical support for the home editions [3].","sources":[3]}],"sources":[{"n":1,"title":"MiniTool Power Data Recovery store","publisher":"MiniTool","url":"https://www.minitool.com/store/data-recovery.html","accessed":"2026-10-08"},{"n":2,"title":"MiniTool Power Data Recovery Free for Windows","publisher":"MiniTool","url":"https://www.minitool.com/data-recovery-software/free-for-windows.html","accessed":"2026-10-08"},{"n":3,"title":"Power Data Recovery edition comparison","publisher":"MiniTool","url":"https://www.minitool.com/data-recovery-software/power-data-recovery-comparison.html","accessed":"2026-10-08"},{"n":4,"title":"Refund policy","publisher":"MiniTool","url":"https://www.minitool.com/refund-policy.html","accessed":"2026-10-08"},{"n":5,"title":"Software requirements specification","publisher":"MiniTool","url":"https://www.minitool.com/help-pdr/software-requirements-specification.html","accessed":"2026-10-08"},{"n":6,"title":"Interface introduction","publisher":"MiniTool","url":"https://www.minitool.com/help-pdr/interface-introduction.html","accessed":"2026-10-08"},{"n":7,"title":"Recover data in multiple cases","publisher":"MiniTool","url":"https://www.minitool.com/help-pdr/recover-data-in-multiple-cases.html","accessed":"2026-10-08"},{"n":8,"title":"MiniTool data recovery software","publisher":"MiniTool","url":"https://www.minitool.com/data-recovery-software/","accessed":"2026-10-08"}]},{"id":"windows-file-recovery","name":"Windows File Recovery","vendor":"Microsoft","category":"data-recovery-software","website":"https://apps.microsoft.com/detail/9n26s50ln705","rank":11,"of":11,"points":36,"by_criterion":[{"key":"price","name":"Price","earned":26,"available":26},{"key":"finds","name":"What it finds","earned":6,"available":20},{"key":"sources","name":"Drives and systems","earned":4,"available":19},{"key":"tools","name":"Tools","earned":0,"available":26},{"key":"trust","name":"Trust and support","earned":0,"available":9}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Microsoft Store download; no paid edition","src":[2]}],"price_note":null,"lines":[{"key":"free_recovery_gb","value":100,"points":9,"note":"Entirely free; Microsoft's page states no cap on recovered data. Counted as no limit [1][2].","sources":[1,2]},{"key":"price","value":0,"points":11,"note":"The app is free to download from the Microsoft Store; no paid edition is listed [2].","sources":[2]},{"key":"one_time_licence","value":true,"points":3,"note":"Entirely free, so no subscription is needed [2].","sources":[2]},{"key":"refund_days","value":30,"points":3,"note":"Entirely free product, recorded as 30 under the rule [2].","sources":[2]},{"key":"raw_scan","value":true,"points":6,"note":"Signature mode recovers files using file headers on all file system types [1].","sources":[1]},{"key":"partition_recovery","value":null,"points":0,"note":"Not published on Microsoft's support page, which does not cover lost partitions [1].","sources":[1]},{"key":"file_types","value":null,"points":0,"note":"Not published as a count; the page points to the /# switch for the list [1].","sources":[1]},{"key":"repair","value":null,"points":0,"note":"Not published on Microsoft's support page [1].","sources":[1]},{"key":"devices","value":["Hard drive or SSD","USB drive","SD or memory card"],"points":3,"note":"Page names internal drives, external drives, USB devices, and SD cards under FAT and exFAT [1].","sources":[1]},{"key":"file_systems","value":["exFAT"],"points":1,"note":"The page names NTFS, FAT and exFAT; ReFS, APFS, HFS+ and ext4 are not named [1].","sources":[1]},{"key":"bitlocker","value":null,"points":0,"note":"Not published on Microsoft's support page [1].","sources":[1]},{"key":"raid","value":null,"points":0,"note":"Not published on Microsoft's support page [1].","sources":[1]},{"key":"disk_image","value":null,"points":0,"note":"Not published on Microsoft's support page [1].","sources":[1]},{"key":"bootable","value":null,"points":0,"note":"Not published on Microsoft's support page [1].","sources":[1]},{"key":"preview","value":null,"points":0,"note":"Not published on Microsoft's support page; the app is command-line [1].","sources":[1]},{"key":"session_resume","value":null,"points":0,"note":"Not published on Microsoft's support page [1].","sources":[1]},{"key":"drive_health","value":null,"points":0,"note":"Not published on Microsoft's support page [1].","sources":[1]},{"key":"portable","value":null,"points":0,"note":"Not published; the page calls it a command line app available from the Microsoft Store [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on Microsoft's support page or Store listing [1][2].","sources":[1,2]},{"key":"support_included","value":null,"points":0,"note":"Not published; the page offers a feedback form and no support forum or contact route for the tool [1].","sources":[1]}],"sources":[{"n":1,"title":"Windows File Recovery","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/windows/windows-file-recovery-61f5b28a-f5b8-3cc2-0f8e-a63cb4e1d4c4","accessed":"2026-10-08"},{"n":2,"title":"Windows File Recovery - Free download and install on Windows","publisher":"Microsoft Store","url":"https://apps.microsoft.com/detail/9n26s50ln705","accessed":"2026-10-08"}]},{"id":"dbeaver","name":"DBeaver","vendor":"DBeaver Corp","category":"database-client-software","website":"https://dbeaver.com/","rank":1,"of":12,"points":91,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":6},{"key":"databases","name":"Databases","earned":27,"available":27},{"key":"connect","name":"Connections and trust","earned":17,"available":17},{"key":"tools","name":"Tools","earned":29,"available":29},{"key":"price","name":"Price","earned":12,"available":21}],"plans":[{"name":"Community","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Open-source edition under Apache-2.0","src":[5]},{"name":"Lite (annual)","price":"$113/year","usd_month":9.42,"billing":"yearly","for":"1 person","notes":"Includes updates and support for one year","src":[1]},{"name":"Lite (monthly)","price":"$12/month","usd_month":12,"billing":"monthly","for":"1 person","notes":"One-month subscription; needs internet to activate and renew","src":[1]}],"price_note":"The edition comparison lists Enterprise at $255 a year or $26 a month, and Ultimate at $510 a year with no monthly option [4].","lines":[{"key":"platforms","value":["macOS","Linux"],"points":6,"note":"Install docs list Windows, macOS 11 or later, and Linux on most modern distributions [7].","sources":[7]},{"key":"sql_engines","value":["PostgreSQL","MySQL or MariaDB","SQL Server","Oracle","SQLite"],"points":15,"note":"The supported-databases page names all five, with MySQL and MariaDB listed separately [3].","sources":[3]},{"key":"nosql_cloud","value":["MongoDB","Redis","BigQuery","Snowflake"],"points":8,"note":"The supported-databases page names MongoDB, Redis, Google BigQuery and Snowflake [3].","sources":[3]},{"key":"jdbc_odbc","value":true,"points":4,"note":"Docs say you can add a JDBC driver in the Driver Manager, and a Generic driver covers other JDBC databases [8].","sources":[8]},{"key":"ssh_tunnel","value":true,"points":8,"note":"Docs describe configuring an SSH tunnel to reach a database on a remote server; Lite lists SSH tunnelling [9][1].","sources":[9,1]},{"key":"open_source","value":true,"points":6,"note":"The GitHub repository is under the Apache-2.0 licence [5].","sources":[5]},{"key":"maintained","value":true,"points":3,"note":"GitHub shows release 26.2.2 on 4 October, after 26.2.1 on 21 September [6].","sources":[6]},{"key":"completion","value":true,"points":4,"note":"The SQL Editor page says it completes queries with suggested options as you type; the assist docs describe object names and keywords [19][10].","sources":[19,10]},{"key":"query_builder","value":true,"points":3,"note":"Docs describe a Visual Query Builder; the edition table marks it for Lite, Enterprise and Ultimate [11][4].","sources":[11,4]},{"key":"er_diagram","value":true,"points":4,"note":"Docs describe diagrams for existing tables and schemas that refresh from the database [12].","sources":[12]},{"key":"schema_compare","value":true,"points":4,"note":"Docs say schema compare is available in Enterprise and Ultimate editions [13].","sources":[13]},{"key":"import_files","value":true,"points":4,"note":"Docs describe importing CSV and XLSX files into tables [14].","sources":[14]},{"key":"export_formats","value":["CSV","Excel","JSON"],"points":3,"note":"The export docs list CSV, JSON and XLSX among ten formats. XLSX counted as Excel [15].","sources":[15]},{"key":"query_plan","value":true,"points":4,"note":"Docs show plans as a graph of nodes or as a table [16].","sources":[16]},{"key":"ai_assistant","value":true,"points":3,"note":"Lite lists AI SQL generation and explanation; the AI docs show no beta label [1][17].","sources":[1,17]},{"key":"free_edition","value":true,"points":6,"note":"The Community edition is free with no time limit, under Apache-2.0 with no usage restriction shown [5].","sources":[5]},{"key":"perpetual","value":false,"points":0,"note":"Docs list perpetual licences as discontinued after version 23.3; yearly and monthly licences block access after expiry [18].","sources":[18,1,2]},{"key":"price","value":113,"points":6,"note":"Lite, annual subscription, $113 for the first year. The $12 monthly plan costs $144 over 12 months [1].","sources":[1]}],"sources":[{"n":1,"title":"DBeaver Lite","publisher":"DBeaver Corp","url":"https://dbeaver.com/dbeaver-lite/","accessed":"2026-10-08"},{"n":2,"title":"Buy DBeaver","publisher":"DBeaver Corp","url":"https://dbeaver.com/buy/","accessed":"2026-10-08"},{"n":3,"title":"Supported databases","publisher":"DBeaver Corp","url":"https://dbeaver.com/databases/","accessed":"2026-10-08"},{"n":4,"title":"DBeaver editions comparison","publisher":"DBeaver Corp","url":"https://dbeaver.com/edition/","accessed":"2026-10-08"},{"n":5,"title":"dbeaver/dbeaver","publisher":"GitHub","url":"https://github.com/dbeaver/dbeaver","accessed":"2026-10-08"},{"n":6,"title":"dbeaver/dbeaver releases","publisher":"GitHub","url":"https://github.com/dbeaver/dbeaver/releases","accessed":"2026-10-08"},{"n":7,"title":"Installation","publisher":"DBeaver Corp","url":"https://dbeaver.com/docs/dbeaver/Installation/","accessed":"2026-10-08"},{"n":8,"title":"Driver Manager","publisher":"DBeaver Corp","url":"https://dbeaver.com/docs/dbeaver/Driver-Manager/","accessed":"2026-10-08"},{"n":9,"title":"SSH configuration","publisher":"DBeaver Corp","url":"https://dbeaver.com/docs/dbeaver/SSH-Configuration/","accessed":"2026-10-08"},{"n":10,"title":"SQL Assist and Auto Complete","publisher":"DBeaver Corp","url":"https://dbeaver.com/docs/dbeaver/SQL-Assist-and-Auto-Complete/","accessed":"2026-10-08"},{"n":11,"title":"Visual query builder","publisher":"DBeaver Corp","url":"https://dbeaver.com/docs/dbeaver/Visual-Query-Builder/","accessed":"2026-10-08"},{"n":12,"title":"Diagrams","publisher":"DBeaver Corp","url":"https://dbeaver.com/docs/dbeaver/ER-Diagrams/","accessed":"2026-10-08"},{"n":13,"title":"Schema compare","publisher":"DBeaver Corp","url":"https://dbeaver.com/docs/dbeaver/Schema-compare/","accessed":"2026-10-08"},{"n":14,"title":"Data import","publisher":"DBeaver Corp","url":"https://dbeaver.com/docs/dbeaver/Data-import/","accessed":"2026-10-08"},{"n":15,"title":"Data export","publisher":"DBeaver Corp","url":"https://dbeaver.com/docs/dbeaver/Data-export/","accessed":"2026-10-08"},{"n":16,"title":"Query execution plan","publisher":"DBeaver Corp","url":"https://dbeaver.com/docs/dbeaver/Query-Execution-Plan/","accessed":"2026-10-08"},{"n":17,"title":"AI Assistant","publisher":"DBeaver Corp","url":"https://dbeaver.com/docs/dbeaver/AI-Smart-Assistance/","accessed":"2026-10-08"},{"n":18,"title":"Differences between license types","publisher":"DBeaver Corp","url":"https://dbeaver.com/docs/dbeaver/Differences-between-license-types/","accessed":"2026-10-08"},{"n":19,"title":"SQL Editor","publisher":"DBeaver Corp","url":"https://dbeaver.com/docs/dbeaver/SQL-Editor/","accessed":"2026-10-08"}]},{"id":"dbvisualizer","name":"DbVisualizer","vendor":"DbVis Software","category":"database-client-software","website":"https://www.dbvis.com/","rank":2,"of":12,"points":84,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":6},{"key":"databases","name":"Databases","earned":27,"available":27},{"key":"connect","name":"Connections and trust","earned":11,"available":17},{"key":"tools","name":"Tools","earned":25,"available":29},{"key":"price","name":"Price","earned":15,"available":21}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Standard feature set; 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features page agrees [2][3].","sources":[2,3]},{"key":"open_source","value":false,"points":0,"note":"Distributed under a proprietary licence agreement for Free and Pro [8].","sources":[8]},{"key":"maintained","value":true,"points":3,"note":"Download page shows version 26.2.4 dated 8 October 2026 [5].","sources":[5]},{"key":"completion","value":true,"points":4,"note":"Feature list shows auto completion in Free and Pro [3].","sources":[3]},{"key":"query_builder","value":true,"points":3,"note":"Feature list shows the query builder in Pro [3].","sources":[3]},{"key":"er_diagram","value":true,"points":4,"note":"Feature list shows references graphs linking tables by foreign keys, in Free and Pro [3].","sources":[3]},{"key":"schema_compare","value":null,"points":0,"note":"Compare docs describe editor text and grids; they do not mention comparing databases or schemas [6]. Pro only [3].","sources":[3,6]},{"key":"import_files","value":true,"points":4,"note":"Feature list shows importing table data from CSV or Excel files in Pro [3].","sources":[3]},{"key":"export_formats","value":["CSV","Excel","JSON"],"points":3,"note":"Docs name CSV, HTML, XML, XLS, JSON, SQL and TXT; Free supports only CSV and HTML [7].","sources":[7]},{"key":"query_plan","value":true,"points":4,"note":"Feature list shows explain plans in graph, tree and text formats, in Pro [3].","sources":[3]},{"key":"ai_assistant","value":true,"points":3,"note":"Pro includes a built-in AI assistant to ask questions and explain errors; no beta label is shown [3][9].","sources":[3,9]},{"key":"free_edition","value":true,"points":6,"note":"Free edition has no time limit and its licence permits commercial and noncommercial use [1][8].","sources":[1,8]},{"key":"perpetual","value":true,"points":5,"note":"Pricing page says every subscription includes a perpetual licence [1].","sources":[1]},{"key":"price","value":199,"points":4,"note":"Pro with 60-day support, $199 for the first year [1].","sources":[1]}],"sources":[{"n":1,"title":"DbVisualizer pricing","publisher":"DbVis Software","url":"https://www.dbvis.com/pricing/","accessed":"2026-10-08"},{"n":2,"title":"DbVisualizer features","publisher":"DbVis Software","url":"https://www.dbvis.com/features/","accessed":"2026-10-08"},{"n":3,"title":"DbVisualizer feature list","publisher":"DbVis Software","url":"https://www.dbvis.com/features/feature-list/","accessed":"2026-10-08"},{"n":4,"title":"Supported databases","publisher":"DbVis Software","url":"https://www.dbvis.com/supported-databases/","accessed":"2026-10-08"},{"n":5,"title":"Download DbVisualizer","publisher":"DbVis Software","url":"https://www.dbvis.com/download/","accessed":"2026-10-08"},{"n":6,"title":"Comparing data","publisher":"DbVis Software","url":"https://www.dbvis.com/docs/ug/comparing-data/","accessed":"2026-10-08"},{"n":7,"title":"Exporting a grid","publisher":"DbVis Software","url":"https://www.dbvis.com/docs/ug/exporting-a-grid/","accessed":"2026-10-08"},{"n":8,"title":"End-user licence agreement","publisher":"DbVis Software","url":"https://www.dbvis.com/eula/","accessed":"2026-10-08"},{"n":9,"title":"Using AI","publisher":"DbVis Software","url":"https://www.dbvis.com/docs/ug/using-ai/","accessed":"2026-10-08"}]},{"id":"beekeeper-studio","name":"Beekeeper Studio","vendor":"Beekeeper Studio Inc","category":"database-client-software","website":"https://www.beekeeperstudio.io/","rank":3,"of":12,"points":81,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":6},{"key":"databases","name":"Databases","earned":23,"available":27},{"key":"connect","name":"Connections and trust","earned":17,"available":17},{"key":"tools","name":"Tools","earned":18,"available":29},{"key":"price","name":"Price","earned":17,"available":21}],"plans":[{"name":"Community","price":"Free","usd_month":0,"billing":"free","for":"Individuals and small businesses","notes":"Editor, SSH tunnels, unlimited connections; no import or export tools","src":[1]},{"name":"Indie","price":"$9/month billed yearly ($108/year)","usd_month":9,"billing":"yearly","for":"Up to 2 users per licence","notes":"Adds import, export, backup and editable results","src":[1]},{"name":"Professional","price":"$14/user/month billed yearly","usd_month":14,"billing":"yearly","for":"Up to 20 users per licence","notes":"Adds AI Shell, cloud workspaces and email support","src":[1]},{"name":"Business","price":"$18/user/month billed yearly","usd_month":18,"billing":"yearly","for":"Unlimited users","notes":"Adds priority support","src":[1]}],"price_note":"Prices are per user per month when billed yearly. Monthly billing is higher and counts as 12 months after a year of payments [1].","lines":[{"key":"platforms","value":["macOS","Linux"],"points":6,"note":"The download page offers macOS builds and Linux AppImage, DEB and RPM packages [7].","sources":[7]},{"key":"sql_engines","value":["PostgreSQL","MySQL or MariaDB","SQL Server","Oracle","SQLite"],"points":15,"note":"The supported-databases page names all five; MySQL and MariaDB are listed separately [2].","sources":[2]},{"key":"nosql_cloud","value":["MongoDB","Redis","BigQuery","Snowflake"],"points":8,"note":"The supported-databases page names MongoDB, Redis, Google BigQuery and Snowflake [2].","sources":[2]},{"key":"jdbc_odbc","value":null,"points":0,"note":"Not published on the vendor's features page [6].","sources":[6]},{"key":"ssh_tunnel","value":true,"points":8,"note":"The features page lists SSH tunnels; the pricing table shows them in the free Community edition [1][6].","sources":[1,6]},{"key":"open_source","value":true,"points":6,"note":"Most of the repository is GPLv3; paid features sit in it under a commercial source-available licence [3].","sources":[3]},{"key":"maintained","value":true,"points":3,"note":"Version 6.1.6 was released on 7 October 2026; the release page lists 6.1.5 on 5 October [5][4].","sources":[5,4]},{"key":"completion","value":true,"points":4,"note":"The editor suggests tables after from or join, columns after a table alias, and keywords [8].","sources":[8]},{"key":"query_builder","value":null,"points":0,"note":"Not published on the vendor's features page [6].","sources":[6]},{"key":"er_diagram","value":true,"points":4,"note":"Tools, Open ER Diagram shows how tables connect in the active database; included in all paid versions [9].","sources":[9]},{"key":"schema_compare","value":null,"points":0,"note":"Not published on the vendor's features page [6].","sources":[6]},{"key":"import_files","value":true,"points":4,"note":"Paid licences can import CSV, JSON, JSON Lines and Excel files into a new or existing table [10].","sources":[10]},{"key":"export_formats","value":["CSV","Excel","JSON"],"points":3,"note":"Query results can be downloaded as CSV, Excel, JSON and Markdown [11].","sources":[11]},{"key":"query_plan","value":null,"points":0,"note":"Not published on the vendor's features page or editor docs [6][8].","sources":[6,8]},{"key":"ai_assistant","value":true,"points":3,"note":"AI Shell writes and runs SQL with permission, on paid plans. Docs mention beta only for provider choice, so we count it [1][12].","sources":[1,12]},{"key":"free_edition","value":true,"points":6,"note":"Community is free with no time limit. Intended for small businesses and individuals; larger firms are asked to pay, so we count it [1].","sources":[1]},{"key":"perpetual","value":true,"points":5,"note":"Paying for 12 months lets you use the paid features of those versions forever, even after cancelling [1].","sources":[1]},{"key":"price","value":108,"points":6,"note":"Indie, $9 a month billed yearly, one user for 12 months [1].","sources":[1]}],"sources":[{"n":1,"title":"Beekeeper Studio pricing","publisher":"Beekeeper Studio","url":"https://www.beekeeperstudio.io/pricing","accessed":"2026-10-08"},{"n":2,"title":"Supported databases","publisher":"Beekeeper Studio","url":"https://www.beekeeperstudio.io/db","accessed":"2026-10-08"},{"n":3,"title":"beekeeper-studio/beekeeper-studio","publisher":"GitHub","url":"https://github.com/beekeeper-studio/beekeeper-studio","accessed":"2026-10-08"},{"n":4,"title":"Beekeeper Studio releases","publisher":"Beekeeper Studio","url":"https://www.beekeeperstudio.io/releases","accessed":"2026-10-08"},{"n":5,"title":"Releases, beekeeper-studio/beekeeper-studio","publisher":"GitHub","url":"https://github.com/beekeeper-studio/beekeeper-studio/releases","accessed":"2026-10-08"},{"n":6,"title":"Beekeeper Studio features","publisher":"Beekeeper Studio","url":"https://www.beekeeperstudio.io/features","accessed":"2026-10-08"},{"n":7,"title":"Download Beekeeper Studio","publisher":"Beekeeper Studio","url":"https://www.beekeeperstudio.io/get","accessed":"2026-10-08"},{"n":8,"title":"SQL editor","publisher":"Beekeeper Studio docs","url":"https://docs.beekeeperstudio.io/user_guide/sql_editor/editor/","accessed":"2026-10-08"},{"n":9,"title":"Entity Relationship Diagrams (ERD)","publisher":"Beekeeper Studio docs","url":"https://docs.beekeeperstudio.io/user_guide/entity-relationship-diagrams-erd/","accessed":"2026-10-08"},{"n":10,"title":"Importing Data (CSV, JSON, etc.)","publisher":"Beekeeper Studio docs","url":"https://docs.beekeeperstudio.io/user_guide/importing-data-csv-json-etc/","accessed":"2026-10-08"},{"n":11,"title":"Data Export","publisher":"Beekeeper Studio docs","url":"https://docs.beekeeperstudio.io/user_guide/data-export/","accessed":"2026-10-08"},{"n":12,"title":"SQL AI Shell","publisher":"Beekeeper Studio docs","url":"https://docs.beekeeperstudio.io/user_guide/sql-ai-shell/","accessed":"2026-10-08"},{"n":13,"title":"Beekeeper Studio documentation","publisher":"Beekeeper Studio docs","url":"https://docs.beekeeperstudio.io/","accessed":"2026-10-08"}]},{"id":"datagrip","name":"DataGrip","vendor":"JetBrains","category":"database-client-software","website":"https://www.jetbrains.com/datagrip/","rank":4,"of":12,"points":81,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":6},{"key":"databases","name":"Databases","earned":27,"available":27},{"key":"connect","name":"Connections and trust","earned":11,"available":17},{"key":"tools","name":"Tools","earned":26,"available":29},{"key":"price","name":"Price","earned":11,"available":21}],"plans":[{"name":"Non-commercial","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Free for non-commercial use only","src":[1]},{"name":"Individual (yearly)","price":"€109 first year","usd_month":10.16,"billing":"yearly","for":"1 person","notes":"Falls to €87 in year two and €65 from year three","src":[2]},{"name":"Individual (monthly)","price":"€10.90/month","usd_month":12.19,"billing":"monthly","for":"1 person","notes":"For people paying with their own money","src":[2,3]},{"name":"Organization (yearly)","price":"€259/year","usd_month":24.14,"billing":"yearly","for":"Companies and teams","notes":"Billed to a legal entity","src":[2,3]}],"price_note":"The pricing page shows euros for the region it detected; dollar figures are converted at the ECB rate. 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the help page covers importing CSV files into a table [1][4].","sources":[1,4]},{"key":"export_formats","value":["CSV","JSON"],"points":2,"note":"Home page lists exporting table rows as CSV, HTML, XML, SQL, LaTeX, Textile, PHP, Markdown and JSON; Excel is not named [1].","sources":[1]},{"key":"query_plan","value":null,"points":0,"note":"Not published on the vendor's home page; the help page mentions only a query profile with timings [1][4].","sources":[1,4]},{"key":"ai_assistant","value":null,"points":0,"note":"Not published on the vendor's home page [1].","sources":[1]},{"key":"free_edition","value":true,"points":6,"note":"Described as free, open-source software; the pages state no time or use limit [1].","sources":[1]},{"key":"perpetual","value":true,"points":5,"note":"The app is entirely free [1].","sources":[1]},{"key":"price","value":0,"points":10,"note":"No paid plan; the app is free [1].","sources":[1]}],"sources":[{"n":1,"title":"HeidiSQL - MariaDB/MySQL, MSSQL, PostgreSQL, SQLite and Interbase/Firebird made easy","publisher":"HeidiSQL","url":"https://www.heidisql.com/","accessed":"2026-10-08"},{"n":2,"title":"Download HeidiSQL","publisher":"HeidiSQL","url":"https://www.heidisql.com/download.php","accessed":"2026-10-08"},{"n":3,"title":"HeidiSQL/HeidiSQL","publisher":"GitHub","url":"https://github.com/HeidiSQL/HeidiSQL","accessed":"2026-10-08"},{"n":4,"title":"HeidiSQL help","publisher":"HeidiSQL","url":"https://www.heidisql.com/help.php","accessed":"2026-10-08"},{"n":5,"title":"HeidiSQL screenshots","publisher":"HeidiSQL","url":"https://www.heidisql.com/screenshots.php","accessed":"2026-10-08"}]},{"id":"tableplus","name":"TablePlus","vendor":"TablePlus Inc","category":"database-client-software","website":"https://tableplus.com/","rank":10,"of":12,"points":65,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":6},{"key":"databases","name":"Databases","earned":19,"available":27},{"key":"connect","name":"Connections and trust","earned":11,"available":17},{"key":"tools","name":"Tools","earned":10,"available":29},{"key":"price","name":"Price","earned":19,"available":21}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"No time limit per the licensing docs; 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Release 22.4.1 added Excel, JSON, Markdown and XML as formats for saving grid results [1][4].","sources":[1,4]},{"key":"query_plan","value":true,"points":4,"note":"Docs show graphical actual execution plans in the results pane [9].","sources":[9]},{"key":"ai_assistant","value":true,"points":3,"note":"Release notes of 18 March 2026 say GitHub Copilot in SSMS is generally available. Some overview pages still say Preview [4][10].","sources":[4,10]},{"key":"free_edition","value":true,"points":6,"note":"The FAQ says SSMS is free for personal or enterprise use [1].","sources":[1]},{"key":"perpetual","value":true,"points":5,"note":"The app is entirely free [1].","sources":[1]},{"key":"price","value":0,"points":10,"note":"Free for personal or enterprise use [1].","sources":[1]}],"sources":[{"n":1,"title":"SQL Server Management Studio frequently asked questions","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/ssms/faq","accessed":"2026-10-08"},{"n":2,"title":"System requirements for SQL Server Management Studio","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/ssms/system-requirements","accessed":"2026-10-08"},{"n":3,"title":"Components and features","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/ssms/components-features","accessed":"2026-10-08"},{"n":4,"title":"Release notes for SQL Server Management Studio 22","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/ssms/release-notes-22","accessed":"2026-10-08"},{"n":5,"title":"Schema Compare in SQL Server Management Studio","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/ssms/schema-compare","accessed":"2026-10-08"},{"n":6,"title":"Import Flat File to SQL","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/sql/relational-databases/import-export/import-flat-file-wizard","accessed":"2026-10-08"},{"n":7,"title":"Import and export data with the SQL Server Import and Export Wizard","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/sql/integration-services/import-export-data/import-and-export-data-with-the-sql-server-import-and-export-wizard","accessed":"2026-10-08"},{"n":8,"title":"Visual Database Tools","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/ssms/visual-db-tools/visual-database-tools","accessed":"2026-10-08"},{"n":9,"title":"Display an actual execution plan","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/sql/relational-databases/performance/display-an-actual-execution-plan","accessed":"2026-10-08"},{"n":10,"title":"Get started with GitHub Copilot in SQL Server Management Studio","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/ssms/github-copilot/get-started","accessed":"2026-10-08"}]},{"id":"mysql-workbench","name":"MySQL Workbench","vendor":"Oracle","category":"database-client-software","website":"https://www.mysql.com/products/workbench/","rank":12,"of":12,"points":55,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":6},{"key":"databases","name":"Databases","earned":3,"available":27},{"key":"connect","name":"Connections and trust","earned":17,"available":17},{"key":"tools","name":"Tools","earned":23,"available":29},{"key":"price","name":"Price","earned":6,"available":21}],"plans":[{"name":"Community","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Open source, GPL","src":[3,12]},{"name":"Commercial","price":"Quote","usd_month":null,"billing":"quote","for":"Standard and Enterprise editions","notes":"Adds MySQL Enterprise Backup, Firewall and Audit features","src":[2,12]}],"price_note":"Oracle's pages list no price for the Commercial edition [12].","lines":[{"key":"platforms","value":["macOS","Linux"],"points":6,"note":"Supported-platforms page lists, for Workbench 8.0, macOS 14 and 15, Ubuntu 24.04 and Red Hat or Oracle Linux 8 and 9 [7].","sources":[7]},{"key":"sql_engines","value":["MySQL or MariaDB"],"points":3,"note":"Connects to MySQL servers; SQL Server, PostgreSQL and SQLite appear only as migration sources [2].","sources":[2]},{"key":"nosql_cloud","value":[],"points":0,"note":"No MongoDB, Redis, BigQuery or Snowflake connection is named in the manual [5].","sources":[5]},{"key":"jdbc_odbc","value":null,"points":0,"note":"Not published on the manual's contents page [5].","sources":[5]},{"key":"ssh_tunnel","value":true,"points":8,"note":"Connects to MySQL Server using TCP/IP over an SSH connection, with SSH host, user, password and key file [8].","sources":[8]},{"key":"open_source","value":true,"points":6,"note":"Community edition is offered under the GPL, and the source is in a public repository [3][4].","sources":[3,4]},{"key":"maintained","value":true,"points":3,"note":"Release notes list version 8.0.47 dated 2026-04-23 [6].","sources":[6]},{"key":"completion","value":true,"points":4,"note":"The manual says code completion assists writing SQL in the editor; Oracle's page mentions updated auto-completion [1][10].","sources":[1,10]},{"key":"query_builder","value":null,"points":0,"note":"Not published on the manual's contents page or editor page [5][10].","sources":[5,10]},{"key":"er_diagram","value":true,"points":4,"note":"Manual says models build EER diagrams, and you can reverse engineer a live database into a model [13].","sources":[13]},{"key":"schema_compare","value":true,"points":4,"note":"Synchronize With Any Source compares models, databases and SQL files and shows differences [11].","sources":[11]},{"key":"import_files","value":true,"points":4,"note":"Table Data Import accepts CSV and JSON; the result grid also imports CSV [9].","sources":[9]},{"key":"export_formats","value":["CSV","Excel","JSON"],"points":3,"note":"Export types include CSV, JSON and Excel XML; we count Excel XML as Excel [9].","sources":[9]},{"key":"query_plan","value":true,"points":4,"note":"Visual Explain and Visual Explain Analyze show query execution plans [1].","sources":[1]},{"key":"ai_assistant","value":null,"points":0,"note":"Not published on the product page or the manual's contents page [1][5].","sources":[1,5]},{"key":"free_edition","value":true,"points":6,"note":"Community edition is free of charge under the GPL, with no time limit stated [3][12].","sources":[3,12]},{"key":"perpetual","value":null,"points":0,"note":"Licence terms of the paid Commercial edition are not published on the vendor's pages [12].","sources":[12]},{"key":"price","value":null,"points":0,"note":"The paid Commercial edition has no published price; the free Community edition is not a paid plan [12].","sources":[12]}],"sources":[{"n":1,"title":"MySQL Workbench","publisher":"MySQL","url":"https://www.mysql.com/products/workbench/","accessed":"2026-10-08"},{"n":2,"title":"General Information (MySQL Workbench manual)","publisher":"MySQL","url":"https://dev.mysql.com/doc/workbench/en/wb-intro.html","accessed":"2026-10-08"},{"n":3,"title":"MySQL Workbench downloads","publisher":"MySQL","url":"https://dev.mysql.com/downloads/workbench/","accessed":"2026-10-08"},{"n":4,"title":"mysql/mysql-workbench","publisher":"GitHub","url":"https://github.com/mysql/mysql-workbench","accessed":"2026-10-08"},{"n":5,"title":"MySQL Workbench manual","publisher":"MySQL","url":"https://dev.mysql.com/doc/workbench/en/","accessed":"2026-10-08"},{"n":6,"title":"MySQL Workbench release notes","publisher":"MySQL","url":"https://dev.mysql.com/doc/relnotes/workbench/en/","accessed":"2026-10-08"},{"n":7,"title":"Supported platforms: MySQL Workbench","publisher":"MySQL","url":"https://www.mysql.com/support/supportedplatforms/workbench.html","accessed":"2026-10-08"},{"n":8,"title":"Standard TCP/IP over SSH connection","publisher":"MySQL","url":"https://dev.mysql.com/doc/workbench/en/wb-mysql-connections-methods-ssh.html","accessed":"2026-10-08"},{"n":9,"title":"Data export and import","publisher":"MySQL","url":"https://dev.mysql.com/doc/workbench/en/wb-admin-export-import.html","accessed":"2026-10-08"},{"n":10,"title":"Visual SQL Editor","publisher":"MySQL","url":"https://dev.mysql.com/doc/workbench/en/wb-sql-editor.html","accessed":"2026-10-08"},{"n":11,"title":"Database synchronization","publisher":"MySQL","url":"https://dev.mysql.com/doc/workbench/en/wb-database-synchronization.html","accessed":"2026-10-08"},{"n":12,"title":"MySQL Workbench editions","publisher":"MySQL","url":"https://dev.mysql.com/doc/workbench/en/wb-editions.html","accessed":"2026-10-08"},{"n":13,"title":"Data modeling (MySQL Workbench manual)","publisher":"MySQL","url":"https://dev.mysql.com/doc/workbench/en/wb-data-modeling.html","accessed":"2026-10-08"}]},{"id":"waveform","name":"Waveform","vendor":"Tracktion","category":"digital-audio-workstations","website":"https://www.tracktion.com/","rank":1,"of":8,"points":85,"by_criterion":[{"key":"record","name":"Recording and editing","earned":28,"available":28},{"key":"mixing","name":"Mixing and control","earned":13,"available":13},{"key":"plugins","name":"Plugins","earned":8,"available":11},{"key":"platforms","name":"Systems","earned":6,"available":6},{"key":"licence","name":"Licence and updates","earned":10,"available":22},{"key":"price","name":"Price","earned":20,"available":20}],"plans":[{"name":"Waveform Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"No limit on tracks; 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Upgrades between editions are pro-rated [1].","lines":[{"key":"unlimited_tracks","value":true,"points":10,"note":"Manual: 500 insert mixer tracks, no audio-track cap stated; any clip goes on any Playlist track. Audio recording starts at Producer [4][5][6].","sources":[4,5,6]},{"key":"comping","value":null,"points":0,"note":"Not published on the recording manual page, which describes takes and bouncing to one clip but not comping [5].","sources":[5]},{"key":"elastic_audio","value":true,"points":5,"note":"Newtime slices, warps and time-corrects audio from Producer up; no extra purchase [2].","sources":[2]},{"key":"audio_to_midi","value":true,"points":4,"note":"Edison's Analysis menu has \"Convert to score and dump to piano roll\", which pitch-detects audio and creates notes in the Piano roll. 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The Python API docs also cover piano roll and Edison scripting [8].","sources":[11,8]},{"key":"vst3","value":true,"points":8,"note":"Support for VST2, VST3, Audio Unit and CLAP is included in all editions [2][7].","sources":[2,7]},{"key":"clap","value":true,"points":3,"note":"CLAP support is listed as included in all editions [2][7].","sources":[2,7]},{"key":"platforms","value":["macOS"],"points":3,"note":"Official downloads for Windows and macOS only; Linux is not offered [3][7].","sources":[3,7]},{"key":"perpetual","value":true,"points":6,"note":"Pricing page states one-time purchase of each edition [1].","sources":[1]},{"key":"updates","value":"lifetime","points":6,"note":"Image-Line says all future updates are free for every edition [1][2].","sources":[1,2]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pricing and feature pages; the program is sold as a commercial licence [1][7].","sources":[1,7]},{"key":"offline_licence","value":null,"points":0,"note":"Not published on the vendor's feature, download or pricing pages [1][3][7].","sources":[1,3,7]},{"key":"trial","value":true,"points":3,"note":"Free trial of the full program; the download page says it is fully functional and never expires [3].","sources":[3]},{"key":"free_plan","value":false,"points":0,"note":"No free edition is listed; Fruity is the cheapest paid edition. The trial cannot reopen saved projects [1][3].","sources":[1,3]},{"key":"price","value":179,"points":7,"note":"Producer Edition, $179 one-time; it is the first edition with audio recording, as Fruity ($99) has none [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"FL Studio Pricing & Editions","publisher":"Image-Line","url":"https://www.image-line.com/fl-studio/pricing","accessed":"2026-10-08"},{"n":2,"title":"FL Studio compare editions","publisher":"Image-Line","url":"https://www.image-line.com/fl-studio/compare-editions","accessed":"2026-10-08"},{"n":3,"title":"FL Studio download","publisher":"Image-Line","url":"https://www.image-line.com/fl-studio/download","accessed":"2026-10-08"},{"n":4,"title":"FL Studio manual: Mixer","publisher":"Image-Line","url":"https://www.image-line.com/fl-studio-learning/fl-studio-online-manual/html/mixer.htm","accessed":"2026-10-08"},{"n":5,"title":"FL Studio manual: Audio recording","publisher":"Image-Line","url":"https://www.image-line.com/fl-studio-learning/fl-studio-online-manual/html/recording_audio.htm","accessed":"2026-10-08"},{"n":6,"title":"FL Studio manual: Playlist","publisher":"Image-Line","url":"https://www.image-line.com/fl-studio-learning/fl-studio-online-manual/html/playlist.htm","accessed":"2026-10-08"},{"n":7,"title":"FL Studio","publisher":"Image-Line","url":"https://www.image-line.com/fl-studio","accessed":"2026-10-08"},{"n":8,"title":"FL Studio API Stubs","publisher":"IL-Group on GitHub","url":"https://il-group.github.io/FL-Studio-API-Stubs/","accessed":"2026-10-08"},{"n":9,"title":"FL Studio manual: Piano roll","publisher":"Image-Line","url":"https://www.image-line.com/fl-studio-learning/fl-studio-online-manual/html/pianoroll.htm","accessed":"2026-10-08"},{"n":10,"title":"Edison - Menu buttons","publisher":"Image-Line","url":"https://www.image-line.com/fl-studio-learning/fl-studio-online-manual/html/plugins/Edison_3.htm","accessed":"2026-10-08"},{"n":11,"title":"MIDI Scripting (Python)","publisher":"Image-Line","url":"https://www.image-line.com/fl-studio-learning/fl-studio-online-manual/html/midi_scripting.htm","accessed":"2026-10-08"}]},{"id":"ableton-live","name":"Ableton Live","vendor":"Ableton AG","category":"digital-audio-workstations","website":"https://www.ableton.com/","rank":6,"of":8,"points":59,"by_criterion":[{"key":"record","name":"Recording and editing","earned":28,"available":28},{"key":"mixing","name":"Mixing and control","earned":8,"available":13},{"key":"plugins","name":"Plugins","earned":8,"available":11},{"key":"platforms","name":"Systems","earned":3,"available":6},{"key":"licence","name":"Licence and updates","earned":10,"available":22},{"key":"price","name":"Price","earned":2,"available":20}],"plans":[{"name":"Live 12 Intro","price":"EUR 79 one-time","usd_month":null,"billing":"one-time","for":"1 person","notes":"16 audio and MIDI tracks","src":[1]},{"name":"Live 12 Standard","price":"EUR 279 one-time","usd_month":null,"billing":"one-time","for":"1 person","notes":"Unlimited tracks; adds audio to MIDI","src":[1,2]},{"name":"Live 12 Suite","price":"EUR 599 one-time","usd_month":null,"billing":"one-time","for":"1 person","notes":"Adds Max for Live and Surround Panner; rent-to-own EUR 24.96/month","src":[1,2]}],"price_note":"The shop showed euro prices only; the score converts at the ECB rate. Rent-to-own is offered for Suite only, and upgrades from older versions are priced after login [1].","lines":[{"key":"unlimited_tracks","value":true,"points":10,"note":"Standard and Suite list unlimited audio and MIDI tracks; Intro has 16 [1][2].","sources":[1,2]},{"key":"comping","value":true,"points":5,"note":"Edition comparison lists comping in all editions; the manual describes combining takes into a composite track [2][4].","sources":[2,4]},{"key":"elastic_audio","value":true,"points":5,"note":"Warping changes sample playback speed independently of pitch to match the song tempo [4].","sources":[4]},{"key":"audio_to_midi","value":true,"points":4,"note":"Audio to MIDI conversion is listed for Standard and Suite [2].","sources":[2]},{"key":"video","value":true,"points":4,"note":"Video import is listed in all editions; the manual has a Working with Video chapter [2][4].","sources":[2,4]},{"key":"surround","value":null,"points":0,"note":"Suite lists a Surround Panner for multichannel speaker setups, but the page names no 5.1 or wider format [2].","sources":[2]},{"key":"mpe","value":true,"points":4,"note":"MPE support is listed in all editions; the manual has an Editing MPE chapter [2][4].","sources":[2,4]},{"key":"scripting","value":true,"points":4,"note":"Suite includes Max for Live, a platform for building your own instruments and effects [2][5].","sources":[2,5]},{"key":"vst3","value":true,"points":8,"note":"Plugin support is listed as VST2, VST3 and Audio Unit v2 and v3 [2].","sources":[2]},{"key":"clap","value":null,"points":0,"note":"The edition comparison lists VST2, VST3 and Audio Unit support and does not mention CLAP; no page says CLAP is unsupported [2].","sources":[2]},{"key":"platforms","value":["macOS"],"points":3,"note":"The shop lists system requirements for Windows and macOS only [1].","sources":[1]},{"key":"perpetual","value":true,"points":6,"note":"Intro, Standard and Suite are sold as one-off purchases; once paid, the licence is yours [1].","sources":[1]},{"key":"updates","value":"paid","points":1,"note":"Upgrade prices for existing licences appear after login, so new versions cost extra [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's shop or edition pages [1][2].","sources":[1,2]},{"key":"offline_licence","value":null,"points":0,"note":"Not published on the vendor's pages [1][4].","sources":[1,4]},{"key":"trial","value":true,"points":3,"note":"Free 30-day trial of Live 12 Suite, the full feature set [3].","sources":[3]},{"key":"free_plan","value":false,"points":0,"note":"The shop lists only the paid Intro, Standard and Suite; the trial cannot save or export after 30 days [1][3].","sources":[1,3]},{"key":"price","value":312.09,"points":2,"note":"Live 12 Standard, EUR 279 one-off; Intro is capped at 16 tracks [1]. Converted at €1 = $1.1186 [6].","sources":[1]}],"sources":[{"n":1,"title":"Buy Live 12","publisher":"Ableton","url":"https://www.ableton.com/en/shop/live/","accessed":"2026-10-08"},{"n":2,"title":"Compare Live editions","publisher":"Ableton","url":"https://www.ableton.com/en/live/compare-editions/","accessed":"2026-10-08"},{"n":3,"title":"Try Live free","publisher":"Ableton","url":"https://www.ableton.com/en/trial/","accessed":"2026-10-08"},{"n":4,"title":"Live 12 manual: Live Concepts","publisher":"Ableton","url":"https://www.ableton.com/en/live-manual/12/live-concepts/","accessed":"2026-10-08"},{"n":5,"title":"Max for Live","publisher":"Ableton","url":"https://www.ableton.com/en/live/max-for-live/","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":6}]},{"id":"reason","name":"Reason","vendor":"Reason Studios","category":"digital-audio-workstations","website":"https://www.reasonstudios.com/","rank":7,"of":8,"points":54,"by_criterion":[{"key":"record","name":"Recording and editing","earned":24,"available":28},{"key":"mixing","name":"Mixing and control","earned":0,"available":13},{"key":"plugins","name":"Plugins","earned":8,"available":11},{"key":"platforms","name":"Systems","earned":3,"available":6},{"key":"licence","name":"Licence and updates","earned":12,"available":22},{"key":"price","name":"Price","earned":7,"available":20}],"plans":[{"name":"Reason Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Up to 16 audio or instrument tracks; 15 devices","src":[4]},{"name":"Reason+ monthly","price":"$19.99/month","usd_month":19.99,"billing":"monthly","for":"1 person","notes":"DAW and Rack plugin; 7-day trial for new subscribers","src":[1]},{"name":"Reason+ annual","price":"$169/year","usd_month":14.08,"billing":"yearly","for":"1 person","notes":"A $119 first-year promotional price also appears in the page's price table","src":[1]},{"name":"Reason 14","price":"$299","usd_month":null,"billing":"one-time","for":"1 person","notes":"DAW and plug-in; point updates included","src":[1,2]}],"price_note":"US prices are those shown on the Get Reason page; the shop page shows euros (Reason 14 at 239 euros) [1][3].","lines":[{"key":"unlimited_tracks","value":true,"points":10,"note":"Manual: recording can be enabled on an unlimited number of audio tracks [6]; the mixer allows an unlimited number of channels [9].","sources":[6,9]},{"key":"comping","value":true,"points":5,"note":"Manual describes recording several takes and compiling the best segments in the Comp Editor [7].","sources":[7]},{"key":"elastic_audio","value":true,"points":5,"note":"Manual describes stretching audio clips to song tempo and selectable Stretch and Transpose Types [7].","sources":[7]},{"key":"audio_to_midi","value":true,"points":4,"note":"Manual section 'Bouncing audio to MIDI notes' converts single-take audio clips to note clips, best for monophonic audio [7].","sources":[7]},{"key":"video","value":null,"points":0,"note":"Not published in the vendor's manual chapters on the sequencer and mixer [7][9].","sources":[7,9]},{"key":"surround","value":null,"points":0,"note":"Not published in the vendor's manual chapter on the main mixer [9].","sources":[9]},{"key":"mpe","value":null,"points":0,"note":"Not published in the vendor's manual chapters on VST plug-ins and the sequencer [7][8].","sources":[7,8]},{"key":"scripting","value":null,"points":0,"note":"Not published on the vendor's pages [1].","sources":[1]},{"key":"vst3","value":true,"points":8,"note":"Manual: Reason 12.5 and later supports 64-bit VST3 and VST2 plug-ins, Windows and Mac [8].","sources":[8]},{"key":"clap","value":null,"points":0,"note":"Not published in the vendor's manual chapter on VST plug-ins [8].","sources":[8]},{"key":"platforms","value":["macOS"],"points":3,"note":"System requirements list macOS 11 or later and Windows 10 or later; no Linux build is listed [2].","sources":[2]},{"key":"perpetual","value":true,"points":6,"note":"Reason 14 is listed as 'paid once' at $299, in addition to the subscription [1].","sources":[1]},{"key":"updates","value":"period","points":3,"note":"Reason 14 includes point updates; moving to a new major version is sold as a paid upgrade [1][3].","sources":[1,3]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's Get Reason page [1].","sources":[1]},{"key":"offline_licence","value":true,"points":3,"note":"Manual: runs offline for a month, renewed when online; up to three computers can be authorised offline for a year [5].","sources":[5]},{"key":"trial","value":false,"points":0,"note":"The only trial is 7 days for new Reason+ subscribers; Demo Mode cannot export audio and opens only demo songs [1][5].","sources":[1,5]},{"key":"free_plan","value":null,"points":0,"note":"Not published on the vendor's Reason Free page, which does not say whether songs can be saved [4].","sources":[4]},{"key":"price","value":169,"points":7,"note":"Reason+ annual, $169 regular price, includes the DAW with no stated track limit [1][4]; Reason 14 one-time is $299 [1].","sources":[1,4]}],"sources":[{"n":1,"title":"Get Reason","publisher":"Reason Studios","url":"https://www.reasonstudios.com/get-reason","accessed":"2026-10-09"},{"n":2,"title":"Reason 14 product page","publisher":"Reason Studios","url":"https://www.reasonstudios.com/shop/product/reason-14/","accessed":"2026-10-09"},{"n":3,"title":"Reason Studios shop","publisher":"Reason Studios","url":"https://www.reasonstudios.com/shop/","accessed":"2026-10-09"},{"n":4,"title":"Reason Free","publisher":"Reason Studios","url":"https://www.reasonstudios.com/reason-free","accessed":"2026-10-09"},{"n":5,"title":"Introduction, Reason 14 manual","publisher":"Reason Studios","url":"https://docs.reasonstudios.com/reason14/introduction","accessed":"2026-10-09"},{"n":6,"title":"Recording in the Sequencer, Reason 14 manual","publisher":"Reason Studios","url":"https://docs.reasonstudios.com/reason14/recording-in-the-sequencer","accessed":"2026-10-09"},{"n":7,"title":"Audio Editing in the Sequencer, Reason 14 manual","publisher":"Reason Studios","url":"https://docs.reasonstudios.com/reason14/audio-editing-in-the-sequencer","accessed":"2026-10-09"},{"n":8,"title":"Working with VST Plugins, Reason 14 manual","publisher":"Reason Studios","url":"https://docs.reasonstudios.com/reason14/working-with-vst-plugins","accessed":"2026-10-09"},{"n":9,"title":"The Main Mixer, Reason 14 manual","publisher":"Reason Studios","url":"https://docs.reasonstudios.com/reason14/the-main-mixer","accessed":"2026-10-09"}]},{"id":"lmms","name":"LMMS","vendor":"LMMS Developers","category":"digital-audio-workstations","website":"https://lmms.io/","rank":8,"of":8,"points":30,"by_criterion":[{"key":"record","name":"Recording and editing","earned":0,"available":28},{"key":"mixing","name":"Mixing and control","earned":0,"available":13},{"key":"plugins","name":"Plugins","earned":0,"available":11},{"key":"platforms","name":"Systems","earned":6,"available":6},{"key":"licence","name":"Licence and updates","earned":16,"available":22},{"key":"price","name":"Price","earned":8,"available":20}],"plans":[{"name":"LMMS","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Free and open source; no paid edition","src":[1,2]}],"price_note":null,"lines":[{"key":"unlimited_tracks","value":null,"points":0,"note":"Not published on the vendor's website or manual [1][6].","sources":[1,6]},{"key":"comping","value":false,"points":0,"note":"The manual says LMMS cannot record sound, so audio takes cannot be recorded or comped [6].","sources":[6]},{"key":"elastic_audio","value":null,"points":0,"note":"The sample player changes pitch and length together by resampling [11].","sources":[11]},{"key":"audio_to_midi","value":null,"points":0,"note":"Not published on the vendor's website or manual pages [1][6].","sources":[1,6]},{"key":"video","value":null,"points":0,"note":"Not published on the vendor's website or manual pages [1][6].","sources":[1,6]},{"key":"surround","value":null,"points":0,"note":"Not published on the vendor's website or manual pages [1][6].","sources":[1,6]},{"key":"mpe","value":null,"points":0,"note":"Not published on the vendor's website or manual pages [1][6].","sources":[1,6]},{"key":"scripting","value":null,"points":0,"note":"Not published on the vendor's website or manual pages [1][6].","sources":[1,6]},{"key":"vst3","value":null,"points":0,"note":"The VeSTige manual page and the GitHub README list VST2 only; neither mentions VST3 [5][8].","sources":[5,8]},{"key":"clap","value":null,"points":0,"note":"Not published on the vendor's website or manual pages [1][5].","sources":[1,5]},{"key":"platforms","value":["macOS","Linux"],"points":6,"note":"The home page says to compose music on Windows, Linux and macOS [1].","sources":[1]},{"key":"perpetual","value":true,"points":6,"note":"The FAQ says LMMS is free and open source, and the download page says downloading and using it is free [2][3].","sources":[2,3]},{"key":"updates","value":"lifetime","points":6,"note":"The download page offers the stable 1.2.2 and the 1.3.0 alpha as free downloads under the GPL [2][4].","sources":[2,4]},{"key":"open_source","value":true,"points":4,"note":"Licensed under the GNU GPL version 2 or later; the code is on GitHub [4][8].","sources":[4,8]},{"key":"offline_licence","value":null,"points":0,"note":"Not published on the vendor's website or manual pages [2][9].","sources":[2,9]},{"key":"trial","value":false,"points":0,"note":"There is no paid edition to try; downloading and using LMMS is free [1][2].","sources":[1,2]},{"key":"free_plan","value":true,"points":8,"note":"Downloading and using LMMS is free [2]. You record notes in the piano roll and save project files, but not audio [7][10].","sources":[2,7,10]},{"key":"price","value":null,"points":0,"note":"LMMS is free, but a track limit is not published, so the 100-track line is not shown as met [6].","sources":[6]}],"sources":[{"n":1,"title":"LMMS","publisher":"LMMS","url":"https://lmms.io/","accessed":"2026-10-08"},{"n":2,"title":"Download LMMS","publisher":"LMMS","url":"https://lmms.io/download/","accessed":"2026-10-08"},{"n":3,"title":"FAQ","publisher":"LMMS user manual","url":"https://docs.lmms.io/user-manual/getting-started/faq","accessed":"2026-10-08"},{"n":4,"title":"License","publisher":"LMMS user manual","url":"https://docs.lmms.io/user-manual/legal/license","accessed":"2026-10-08"},{"n":5,"title":"VeSTige","publisher":"LMMS user manual","url":"https://docs.lmms.io/user-manual/instruments/vestige","accessed":"2026-10-08"},{"n":6,"title":"Song Editor","publisher":"LMMS user manual","url":"https://docs.lmms.io/user-manual/navigation/song-editor","accessed":"2026-10-08"},{"n":7,"title":"Creating a Track","publisher":"LMMS user manual","url":"https://docs.lmms.io/user-manual/production/creating-a-track","accessed":"2026-10-08"},{"n":8,"title":"LMMS/lmms","publisher":"GitHub","url":"https://github.com/LMMS/lmms","accessed":"2026-10-08"},{"n":9,"title":"Installation","publisher":"LMMS user manual","url":"https://docs.lmms.io/user-manual/getting-started/installation","accessed":"2026-10-08"},{"n":10,"title":"Welcome to LMMS","publisher":"LMMS user manual","url":"https://docs.lmms.io/user-manual","accessed":"2026-10-08"},{"n":11,"title":"AudioFileProcessor","publisher":"LMMS user manual","url":"https://docs.lmms.io/user-manual/instruments/audiofileprocessor","accessed":"2026-10-08"}]},{"id":"easeus-partition-master","name":"EaseUS Partition Master","vendor":"EaseUS","category":"disk-partition-software","website":"https://www.easeus.com/partition-manager/","rank":1,"of":12,"points":92,"by_criterion":[{"key":"partitions","name":"Partition tools","earned":26,"available":26},{"key":"disks","name":"Disks and system","earned":28,"available":31},{"key":"safety","name":"Safety and media","earned":12,"available":15},{"key":"price","name":"Price and licence","earned":26,"available":28}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Home use","notes":"Resize, move, merge and create partitions; disk capacity capped at 8 TB","src":[4,6]},{"name":"Pro, 1 month","price":"$29.95/month","usd_month":29.95,"billing":"monthly","for":"2 PCs","notes":"Comparison page shows $19.95 for the same term","src":[2,4]},{"name":"Pro, 1 year","price":"$49.95/year","usd_month":4.16,"billing":"yearly","for":"2 PCs","notes":null,"src":[2,4]},{"name":"Pro, lifetime","price":"$69.95","usd_month":null,"billing":"one-time","for":"2 PCs","notes":"One-time licence","src":[2,4]}],"price_note":"The product page's 'Windows 11 Upgrade Offer' block bundles Partition Master Pro with Todo PCTrans Pro at $54.95 a year or $69.95 for lifetime [1]. The scored price is the pricing page figure for Pro alone [2].","lines":[{"key":"resize_move","value":true,"points":8,"note":"Pro page: resize, move, extend, create or delete partitions; comparison shows partition management in both Free and Pro [4][5].","sources":[4,5]},{"key":"merge","value":true,"points":4,"note":"Free page describes combining two partitions into one; Pro page lists merge among its operations [5][6].","sources":[5,6]},{"key":"allocate_space","value":true,"points":3,"note":"Page says Adjust Disk Layout transfers space between partitions without formatting, 'no need to consider the partition layout' [9].","sources":[9]},{"key":"split","value":true,"points":4,"note":"Splits unused space of the C drive into two without formatting; edition not stated [8].","sources":[8]},{"key":"convert_fs","value":true,"points":3,"note":"Comparison lists converting a FAT partition to NTFS for Pro; free page also says NTFS and FAT32 convert without formatting [4][6].","sources":[4,6]},{"key":"filesystems","value":["NTFS","FAT32","exFAT","Ext4"],"points":4,"note":"Free page says it formats partitions to NTFS, exFAT, FAT32 or EXT4/3/2; Pro tech spec adds ReFS [5][6].","sources":[5,6]},{"key":"convert_gpt","value":true,"points":8,"note":"Page says MBR to GPT conversion needs no partition deletion; comparison lists MBR system disk conversion for Pro [4][7].","sources":[4,7]},{"key":"migrate_os","value":true,"points":8,"note":"Pro migrates the OS to an SSD or HDD without reinstalling Windows or applications [5].","sources":[5]},{"key":"clone_disk","value":true,"points":7,"note":"Pro copies partitions and whole disks; the comparison lists copying an entire hard disk to another [4][5].","sources":[4,5]},{"key":"partition_recovery","value":true,"points":5,"note":"Pro recovers deleted or lost partitions, including after partition table damage [5].","sources":[5]},{"key":"large_disks","value":null,"points":0,"note":"Comparison shows 8 TB capacity for Free and unlimited for Pro, but no page states GPT disks over 2 TB [4][5].","sources":[4,5]},{"key":"bootable_media","value":true,"points":7,"note":"Pro feature list includes creating a WinPE bootable disk [5].","sources":[5]},{"key":"power_protection","value":true,"points":5,"note":"Partition Recall Protection automatically restores the previous partition state if an adjustment goes wrong [5].","sources":[5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's product pages [1][5].","sources":[1,5]},{"key":"free_plan","value":true,"points":8,"note":"Free page calls it free forever with no time limit; comparison shows partition management in the free edition [4][6].","sources":[4,6]},{"key":"price","value":49.95,"points":8,"note":"Pro, one year, $49.95 on the pricing page; lifetime is $69.95 [2].","sources":[2]},{"key":"perpetual","value":true,"points":6,"note":"Pro lifetime licence sold at $69.95 for 2 PCs [2][4].","sources":[2,4]},{"key":"refund","value":true,"points":4,"note":"Pricing page states a 30-day money-back guarantee; refund policy sets a 30-day limit [2][3].","sources":[2,3]}],"sources":[{"n":1,"title":"EaseUS Partition Master","publisher":"EaseUS","url":"https://www.easeus.com/partition-manager/","accessed":"2026-10-09"},{"n":2,"title":"EaseUS plans and pricing","publisher":"EaseUS","url":"https://www.easeus.com/campaign/2025-store-new.html","accessed":"2026-10-09"},{"n":3,"title":"EaseUS refund policy","publisher":"EaseUS","url":"https://www.easeus.com/sales-faq/refund-policy.html","accessed":"2026-10-09"},{"n":4,"title":"Partition Master edition comparison","publisher":"EaseUS","url":"https://www.easeus.com/partition-manager/comparison.html","accessed":"2026-10-09"},{"n":5,"title":"EaseUS Partition Master Professional","publisher":"EaseUS","url":"https://www.easeus.com/partition-manager/epm-pro.html","accessed":"2026-10-09"},{"n":6,"title":"EaseUS Partition Master Free","publisher":"EaseUS","url":"https://www.easeus.com/partition-manager/epm-free.html","accessed":"2026-10-09"},{"n":7,"title":"Convert MBR to GPT without data loss","publisher":"EaseUS","url":"https://www.easeus.com/partition-manager-software/free-convert-mbr-to-gpt-without-data-loss.html","accessed":"2026-10-09"},{"n":8,"title":"Split C drive","publisher":"EaseUS","url":"https://www.easeus.com/c-drive/split-c-drive.html","accessed":"2026-10-09"},{"n":9,"title":"Reallocate disk space","publisher":"EaseUS","url":"https://www.easeus.com/partition-manager-software/reallocate-disk-space.html","accessed":"2026-10-09"}]},{"id":"aomei-partition-assistant","name":"AOMEI Partition Assistant","vendor":"AOMEI","category":"disk-partition-software","website":"https://www.diskpart.com/","rank":2,"of":12,"points":87,"by_criterion":[{"key":"partitions","name":"Partition tools","earned":23,"available":26},{"key":"disks","name":"Disks and system","earned":31,"available":31},{"key":"safety","name":"Safety and media","earned":7,"available":15},{"key":"price","name":"Price and licence","earned":26,"available":28}],"plans":[{"name":"Standard","price":"Free","usd_month":0,"billing":"free","for":"Personal and home use","notes":"Resize, move, merge, data-disk MBR to GPT","src":[1,3]},{"name":"Professional, 1 year","price":"$49.95/year","usd_month":4.16,"billing":"yearly","for":"2 PCs","notes":null,"src":[2]},{"name":"Professional, lifetime","price":"$69.95","usd_month":null,"billing":"one-time","for":"2 PCs","notes":"One-time licence","src":[2]},{"name":"Professional Family, lifetime","price":"$89.95","usd_month":null,"billing":"one-time","for":"5 PCs","notes":"Shown with a crossed-out $174.88","src":[2]}],"price_note":"The store lists time-limited lifetime offers, such as $52.46 for Professional; the scored price is the list price [2]. Prices exclude VAT [2].","lines":[{"key":"resize_move","value":true,"points":8,"note":"Standard: resize, move, extend, shrink and merge partitions without data loss [1].","sources":[1]},{"key":"merge","value":true,"points":4,"note":"Standard merges partitions without data loss [1][3].","sources":[1,3]},{"key":"allocate_space","value":null,"points":0,"note":"Professional allocates free space between partitions on one disk; the help page does not say whether the target must be next to the source [5].","sources":[4,5]},{"key":"split","value":true,"points":4,"note":"Professional divides one large partition into smaller ones [4].","sources":[4]},{"key":"convert_fs","value":true,"points":3,"note":"Standard converts between NTFS and FAT32 without reformatting [3].","sources":[3]},{"key":"filesystems","value":["NTFS","FAT32","exFAT","Ext4"],"points":4,"note":"Standard page says it formats to NTFS, exFAT, Ext4, Ext3, Ext2 and FAT32 [3].","sources":[3]},{"key":"convert_gpt","value":true,"points":8,"note":"Standard converts data disks; Professional converts the system disk, both without data loss [3][4].","sources":[3,4]},{"key":"migrate_os","value":true,"points":8,"note":"Professional clones only the OS to a new drive without reinstalling [4].","sources":[4]},{"key":"clone_disk","value":true,"points":7,"note":"Professional clones a hard drive to a larger or faster SSD or HDD without data loss [4].","sources":[4]},{"key":"partition_recovery","value":true,"points":5,"note":"Professional recovers deleted or lost partitions with a fast or full search [4].","sources":[4]},{"key":"large_disks","value":true,"points":3,"note":"Standard page states support for disks over 2 TB, including GPT disks over 16 TB [3].","sources":[3]},{"key":"bootable_media","value":true,"points":7,"note":"Professional makes a bootable USB drive, disc or ISO to repair a PC that fails to start [4].","sources":[4]},{"key":"power_protection","value":null,"points":0,"note":"No rollback or interruption protection named; pages mention only general data protection [3][4].","sources":[3,4]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [1][3].","sources":[1,3]},{"key":"free_plan","value":true,"points":8,"note":"Standard is a free partition manager for personal and home use; resizes and moves partitions [1].","sources":[1]},{"key":"price","value":49.95,"points":8,"note":"Professional, one year, $49.95 list price; lifetime is $69.95 [2].","sources":[2]},{"key":"perpetual","value":true,"points":6,"note":"Professional lifetime licence is $69.95 for 2 PCs [2].","sources":[2]},{"key":"refund","value":true,"points":4,"note":"Purchase page offers a 90-day unconditional money-back guarantee for Partition Assistant [2].","sources":[2]}],"sources":[{"n":1,"title":"AOMEI Partition Assistant","publisher":"AOMEI","url":"https://www.diskpart.com/","accessed":"2026-10-09"},{"n":2,"title":"AOMEI store","publisher":"AOMEI","url":"https://www.diskpart.com/purchase.html","accessed":"2026-10-09"},{"n":3,"title":"Partition Assistant Standard","publisher":"AOMEI","url":"https://www.diskpart.com/free-partition-manager.html","accessed":"2026-10-09"},{"n":4,"title":"Partition Assistant Professional","publisher":"AOMEI","url":"https://www.diskpart.com/partition-manager-pro-edition.html","accessed":"2026-10-09"},{"n":5,"title":"Allocate Free Space","publisher":"AOMEI","url":"https://www.diskpart.com/help/allocate-free-space.html","accessed":"2026-10-09"}]},{"id":"4ddig-partition-manager","name":"4DDiG Partition Manager","vendor":"Tenorshare","category":"disk-partition-software","website":"https://4ddig.tenorshare.com/4ddig-partition-manager.html","rank":3,"of":12,"points":78,"by_criterion":[{"key":"partitions","name":"Partition tools","earned":22,"available":26},{"key":"disks","name":"Disks and system","earned":31,"available":31},{"key":"safety","name":"Safety and media","earned":7,"available":15},{"key":"price","name":"Price and licence","earned":18,"available":28}],"plans":[{"name":"1 Month","price":"$18.95/month","usd_month":18.95,"billing":"monthly","for":"1 PC","notes":"1-month free upgrades; crossed-out price $37.95","src":[2]},{"name":"1 Year","price":"$40.95/year","usd_month":3.41,"billing":"yearly","for":"1 PC","notes":"1 year of free upgrades","src":[2]},{"name":"Lifetime","price":"$59.95","usd_month":null,"billing":"one-time","for":"1 PC","notes":"One-time payment","src":[2]}],"price_note":"Prices are before tax and carry a 'Tax Excl.' label; crossed-out prices are higher [2]. The refund policy says automatic subscriptions must be cancelled before the renewal date [3].","lines":[{"key":"resize_move","value":true,"points":8,"note":"Product page says you can adjust partition size without data loss and move a partition within the disk [1].","sources":[1]},{"key":"merge","value":true,"points":4,"note":"Merges two adjacent partitions into a larger one without data loss [1][4].","sources":[1,4]},{"key":"allocate_space","value":null,"points":0,"note":"Not published on the vendor's product or guide pages [1][4]; they say 'redistribute free space' without describing a partition-to-partition move.","sources":[1,4]},{"key":"split","value":true,"points":4,"note":"Divides a partition into smaller ones; the guide says split works for NTFS and FAT32 [1][4].","sources":[1,4]},{"key":"convert_fs","value":true,"points":3,"note":"The guide says the tool can convert FAT32 to NTFS without data loss [4].","sources":[4]},{"key":"filesystems","value":["NTFS","FAT32","exFAT"],"points":3,"note":"Tech specs list NTFS, exFAT and FAT16/FAT32; the guide creates partitions with a chosen file system [1][4]. Ext4 not listed.","sources":[1,4]},{"key":"convert_gpt","value":true,"points":8,"note":"Product page says MBR converts to GPT without data loss [1].","sources":[1]},{"key":"migrate_os","value":true,"points":8,"note":"Product page offers one-click migration of the Windows OS to another HDD or SSD [1].","sources":[1]},{"key":"clone_disk","value":true,"points":7,"note":"Clones a system disk, data disk or partition to another disk [1][4].","sources":[1,4]},{"key":"partition_recovery","value":true,"points":5,"note":"Recovers deleted partitions, restores formatted ones and repairs raw partitions [1].","sources":[1]},{"key":"large_disks","value":true,"points":3,"note":"Clone page says it clones drives of any size, including over 2TB, and works with MBR and GPT [5].","sources":[5]},{"key":"bootable_media","value":true,"points":7,"note":"Creates a bootable WinPE USB to fix system crashes [1].","sources":[1]},{"key":"power_protection","value":null,"points":0,"note":"Not published on the vendor's product, guide or clone pages [1][4][5]; the guide only tells users not to close the program.","sources":[1,4,5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's product page [1]; the product is sold under licence codes [2].","sources":[1,2]},{"key":"free_plan","value":null,"points":0,"note":"Product and buy pages show 'Free Download' buttons but do not say what the free download can do or that a free edition exists [1][2].","sources":[1,2]},{"key":"price","value":40.95,"points":8,"note":"1 Year licence for 1 PC, tax excluded; lifetime is $59.95, so the 12-month price is lower [2].","sources":[2]},{"key":"perpetual","value":true,"points":6,"note":"A Lifetime licence for 1 PC costs $59.95 [2].","sources":[2]},{"key":"refund","value":true,"points":4,"note":"Refund policy states a 30-day money-back guarantee for all products, with listed conditions [3].","sources":[3]}],"sources":[{"n":1,"title":"4DDiG Partition Manager","publisher":"Tenorshare","url":"https://4ddig.tenorshare.com/4ddig-partition-manager.html","accessed":"2026-10-09"},{"n":2,"title":"Buy 4DDiG Partition Manager","publisher":"Tenorshare","url":"https://4ddig.tenorshare.com/buy-4ddig-partition-manager.html","accessed":"2026-10-09"},{"n":3,"title":"Refund Policy","publisher":"Tenorshare","url":"https://4ddig.tenorshare.com/company/refund-policy.html","accessed":"2026-10-09"},{"n":4,"title":"4DDiG Partition Manager guide","publisher":"Tenorshare","url":"https://4ddig.tenorshare.com/4ddig-partition-manager-guide.html","accessed":"2026-10-09"},{"n":5,"title":"Clone hard drive","publisher":"Tenorshare","url":"https://4ddig.tenorshare.com/clone-hard-drive.html","accessed":"2026-10-09"}]},{"id":"niubi-partition-editor","name":"NIUBI Partition Editor","vendor":"NIUBI","category":"disk-partition-software","website":"https://www.hdd-tool.com/","rank":4,"of":12,"points":77,"by_criterion":[{"key":"partitions","name":"Partition tools","earned":14,"available":26},{"key":"disks","name":"Disks and system","earned":23,"available":31},{"key":"safety","name":"Safety and media","earned":12,"available":15},{"key":"price","name":"Price and licence","earned":28,"available":28}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 PC, home use","notes":"No commercial use, boot media builder or 1-Second Rollback","src":[1,8]},{"name":"Professional","price":"$39","usd_month":null,"billing":"one-time","for":"1 or 2 PCs","notes":"Perpetual licence for the bought version; adds rollback and boot media builder","src":[2,5]},{"name":"Professional with 2-year upgrades","price":"$49","usd_month":null,"billing":"one-time","for":"1 or 2 PCs","notes":"Adds a 2-year upgrade service","src":[2]},{"name":"Professional with lifetime upgrades","price":"$69","usd_month":null,"billing":"one-time","for":"1 or 2 PCs","notes":"Includes free upgrades to all later versions","src":[2,5]}],"price_note":"The buy page also shows a time-limited 20% discount on the lifetime-upgrade bundles; we price the base $39 licence [2]. Professional cannot be installed on Windows Server [2].","lines":[{"key":"resize_move","value":true,"points":8,"note":"Home page says it can shrink, extend, move and merge partitions without data loss; Free has all functions [1].","sources":[1]},{"key":"merge","value":true,"points":4,"note":"The resize feature includes merging partitions without data loss [1][9].","sources":[1,9]},{"key":"allocate_space","value":null,"points":0,"note":"Not published on the vendor's feature pages [3][9].","sources":[3,9]},{"key":"split","value":null,"points":0,"note":"Not published on the vendor's feature pages; only shrink and merge are listed [3][4].","sources":[3,4]},{"key":"convert_fs","value":null,"points":0,"note":"Pages list only NTFS to FAT32 conversion, not FAT32 to NTFS [3][4].","sources":[3,4]},{"key":"filesystems","value":["NTFS","FAT32"],"points":2,"note":"Pages name NTFS and FAT32 only in NTFS to FAT32 conversion. exFAT and Ext4 are not named [3][4].","sources":[3,4]},{"key":"convert_gpt","value":true,"points":8,"note":"Converts MBR disks to GPT without data loss; the Free edition converts data disks [3][7].","sources":[3,7]},{"key":"migrate_os","value":true,"points":8,"note":"Copy Disk Wizard clones the whole disk to migrate the operating system and data [4].","sources":[4]},{"key":"clone_disk","value":true,"points":7,"note":"Clones disks and partitions, or the system disk, to another drive [3].","sources":[3]},{"key":"partition_recovery","value":null,"points":0,"note":"Not published on the vendor's feature pages [3][4].","sources":[3,4]},{"key":"large_disks","value":null,"points":0,"note":"Not published: no page states that NIUBI supports GPT disks over 2 TB [3][7][8].","sources":[3,7,8]},{"key":"bootable_media","value":true,"points":7,"note":"Professional includes a Bootable Media Builder for a CD, DVD or USB drive [4].","sources":[4]},{"key":"power_protection","value":true,"points":5,"note":"1-Second Rollback reverts the computer to its snapshot after an error or hardware fault; the vendor names power failure as a trigger [6].","sources":[6]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages; no source repository is linked [1][8].","sources":[1,8]},{"key":"free_plan","value":true,"points":8,"note":"Free edition is free for home users, non-commercial use, and includes resize and move [1][8].","sources":[1,8]},{"key":"price","value":39,"points":10,"note":"Professional, $39 one time for 1 or 2 PCs; no subscription is listed [2].","sources":[2]},{"key":"perpetual","value":true,"points":6,"note":"FAQ says the licence is valid perpetually for the version bought; Professional is a one-time payment [2][5].","sources":[2,5]},{"key":"refund","value":true,"points":4,"note":"The buy page and FAQ state a 90-day money-back guarantee [2][5].","sources":[2,5]}],"sources":[{"n":1,"title":"NIUBI Partition Editor","publisher":"NIUBI","url":"https://www.hdd-tool.com/","accessed":"2026-10-09"},{"n":2,"title":"Buy NIUBI Partition Editor","publisher":"NIUBI","url":"https://www.hdd-tool.com/buy.html","accessed":"2026-10-09"},{"n":3,"title":"NIUBI features","publisher":"NIUBI","url":"https://www.hdd-tool.com/partition-software/features.html","accessed":"2026-10-09"},{"n":4,"title":"Professional Edition","publisher":"NIUBI","url":"https://www.hdd-tool.com/professional-edition.html","accessed":"2026-10-09"},{"n":5,"title":"NIUBI FAQ","publisher":"NIUBI","url":"https://www.hdd-tool.com/faq.html","accessed":"2026-10-09"},{"n":6,"title":"1-Second Rollback","publisher":"NIUBI","url":"https://www.hdd-tool.com/features/rollback-protection.html","accessed":"2026-10-09"},{"n":7,"title":"Convert MBR disk to GPT","publisher":"NIUBI","url":"https://www.hdd-tool.com/disk-converter/convert-mbr-disk-to-gpt.html","accessed":"2026-10-09"},{"n":8,"title":"Download NIUBI Partition Editor","publisher":"NIUBI","url":"https://www.hdd-tool.com/download.html","accessed":"2026-10-09"},{"n":9,"title":"Resize partition","publisher":"NIUBI","url":"https://www.hdd-tool.com/partition-software/resize-partition.html","accessed":"2026-10-09"}]},{"id":"im-magic-partition-resizer","name":"IM-Magic Partition Resizer","vendor":"IM-Magic","category":"disk-partition-software","website":"https://www.resize-c.com/","rank":5,"of":12,"points":74,"by_criterion":[{"key":"partitions","name":"Partition tools","earned":14,"available":26},{"key":"disks","name":"Disks and system","earned":26,"available":31},{"key":"safety","name":"Safety and media","earned":12,"available":15},{"key":"price","name":"Price and licence","earned":22,"available":28}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Home users","notes":"Disks up to 16 TB; no bootable media","src":[1,3]},{"name":"Pro","price":"$29.99","usd_month":null,"billing":"one-time","for":"2 PCs","notes":"Adds WinPE bootable media; licence term not stated; usually $49.99 per buy page; edition pages show $59","src":[2,3,4]}],"price_note":"The buy page shows 'Usually $49.99' and a 'Now $29.99' price graphic; the Pro page and edition comparison show $59. We use the buy page. The vendor does not state the Pro licence term [2][3][4].","lines":[{"key":"resize_move","value":true,"points":8,"note":"Free edition extends, shrinks and moves partitions without destroying data [1].","sources":[1]},{"key":"merge","value":true,"points":4,"note":"Free edition merges partitions; the comparison table lists Merge for every edition [1][3].","sources":[1,3]},{"key":"allocate_space","value":null,"points":0,"note":"Not published on the vendor's feature pages [1][3][4].","sources":[1,3,4]},{"key":"split","value":null,"points":0,"note":"Not published on the vendor's feature pages [1][3][5].","sources":[1,3,5]},{"key":"convert_fs","value":null,"points":0,"note":"Not published: pages list only NTFS to FAT32 conversion [1][4].","sources":[1,4]},{"key":"filesystems","value":["NTFS","FAT32"],"points":2,"note":"Pro page and specs page list NTFS, FAT16 and FAT32; exFAT and Ext4 are not named [4][5].","sources":[4,5]},{"key":"convert_gpt","value":true,"points":8,"note":"Home page: 'Convert mbr to gpt disk without losing data (Non-OS disk)'. GPT to MBR is not described [1].","sources":[1]},{"key":"migrate_os","value":true,"points":8,"note":"Free edition includes a Migrate OS Wizard under Tools [1].","sources":[1]},{"key":"clone_disk","value":true,"points":7,"note":"Free edition clones disks [1].","sources":[1]},{"key":"partition_recovery","value":null,"points":0,"note":"Not published: the home page does not describe a partition recovery feature [1][3].","sources":[1,3]},{"key":"large_disks","value":true,"points":3,"note":"Specs page: maximum 16 TB on GPT disks and 2 TB on MBR disks [5].","sources":[5]},{"key":"bootable_media","value":true,"points":7,"note":"Pro works in WinPE and lists bootable CD support; Free has none [1][4].","sources":[1,4]},{"key":"power_protection","value":true,"points":5,"note":"Rollback protection restores partitions if a task is interrupted [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages; no source repository is linked [1][5].","sources":[1,5]},{"key":"free_plan","value":true,"points":8,"note":"Free edition for home users extends, shrinks and moves partitions [1][3].","sources":[1,3]},{"key":"price","value":29.99,"points":10,"note":"Pro on the buy page: 'Now $29.99' price graphic, 'Usually $49.99', one code for 2 PCs; other pages show $59 [2][3].","sources":[2,3]},{"key":"perpetual","value":null,"points":0,"note":"Not published: the Pro pages do not state a licence term; only Server, Unlimited and Technician are called lifetime or one-time [2][3][4].","sources":[2,3,4]},{"key":"refund","value":true,"points":4,"note":"Buy page lists a 60-day money-back policy for Pro [2][4].","sources":[2,4]}],"sources":[{"n":1,"title":"IM-Magic Partition Resizer Free","publisher":"IM-Magic","url":"https://www.resize-c.com/","accessed":"2026-10-09"},{"n":2,"title":"Buy Partition Resizer Pro","publisher":"IM-Magic","url":"https://www.resize-c.com/pro/buy.html","accessed":"2026-10-09"},{"n":3,"title":"Compare editions","publisher":"IM-Magic","url":"https://www.resize-c.com/upgrade.html","accessed":"2026-10-09"},{"n":4,"title":"Partition Resizer Pro","publisher":"IM-Magic","url":"https://www.resize-c.com/pro/","accessed":"2026-10-09"},{"n":5,"title":"Partition Resizer specs","publisher":"IM-Magic","url":"https://www.resize-c.com/specs.html","accessed":"2026-10-09"}]},{"id":"diskgenius","name":"DiskGenius","vendor":"Eassos","category":"disk-partition-software","website":"https://www.diskgenius.com/","rank":6,"of":12,"points":74,"by_criterion":[{"key":"partitions","name":"Partition tools","earned":19,"available":26},{"key":"disks","name":"Disks and system","earned":28,"available":31},{"key":"safety","name":"Safety and media","earned":7,"available":15},{"key":"price","name":"Price and licence","earned":20,"available":28}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 PC","notes":"Resize, split, MBR/GPT conversion, one-disk migration","src":[4]},{"name":"Professional, one month","price":"$69.90 for one month","usd_month":null,"billing":"one-time","for":"1 PC","notes":"Licence valid one month after activation; no renewal fees","src":[2]},{"name":"Professional, one year","price":"$99.90/year","usd_month":8.33,"billing":"yearly","for":"1 PC","notes":"Licence valid one year after activation; no renewal fees","src":[2]},{"name":"Professional, lifetime personal","price":"$129.90","usd_month":null,"billing":"one-time","for":"1 PC","notes":"One-time payment with lifetime free upgrades","src":[2]}],"price_note":"The buy page's lifetime card lists Personal (1 PC), Family (5 PCs) and Technician (20 PCs) licences; Personal costs $129.90 [2].","lines":[{"key":"resize_move","value":true,"points":8,"note":"The partition page says partitions can be expanded or shrunk without data loss [5][6].","sources":[5,6]},{"key":"merge","value":null,"points":0,"note":"Pages describe merging unallocated space into a partition, not merging two partitions [5][6].","sources":[5,6]},{"key":"allocate_space","value":true,"points":3,"note":"Moves free space from another partition to a chosen one, and adds unallocated space to any partition, adjacent or not [7][14].","sources":[7,14]},{"key":"split","value":true,"points":4,"note":"Splits one partition into two without affecting data on the drive; listed as supported in Free [4][8].","sources":[4,8]},{"key":"convert_fs","value":null,"points":0,"note":"Not published on the vendor's partition management, resize or edition pages [4][5][6].","sources":[4,5,6]},{"key":"filesystems","value":["NTFS","FAT32","exFAT","Ext4"],"points":4,"note":"Partition page lists creating and formatting partitions on NTFS, FAT32, exFAT, EXT4 and more [5].","sources":[5]},{"key":"convert_gpt","value":true,"points":8,"note":"Changes a disk between MBR and GPT without deleting existing data; Free lists it as supported [4][5][9].","sources":[4,5,9]},{"key":"migrate_os","value":true,"points":8,"note":"Migrates Windows to another HDD, SSD or USB disk; single-disk migration is listed in Free [4][10].","sources":[4,10]},{"key":"clone_disk","value":true,"points":7,"note":"Backup page says it copies a whole disk including OS, data and partition layout; Free lists clone by files [4][11].","sources":[4,11]},{"key":"partition_recovery","value":true,"points":5,"note":"Finds lost partitions and restores them by saving the partition table; Professional lists this for other scenarios [4][12].","sources":[4,12]},{"key":"large_disks","value":null,"points":0,"note":"Not published on the vendor's partition, migration, conversion or edition pages [4][5][9][10].","sources":[4,5,9,10]},{"key":"bootable_media","value":true,"points":7,"note":"Makes a WinPE-based bootable USB for use when the system fails to boot; listed as supported in Free [4][11][13].","sources":[4,11,13]},{"key":"power_protection","value":null,"points":0,"note":"Not published; resize pages name no rollback or power-loss protection and warn about sudden power failure [6][7].","sources":[6,7]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's home, edition or buy pages [1][2][4].","sources":[1,2,4]},{"key":"free_plan","value":true,"points":8,"note":"DiskGenius Free is a free version with resize and split listed as supported [1][4].","sources":[1,4]},{"key":"price","value":99.9,"points":2,"note":"One-year licence for 1 PC, $99.90; the lifetime personal licence is $129.90 [2].","sources":[2]},{"key":"perpetual","value":true,"points":6,"note":"Lifetime licence is a one-time payment; the Personal option covers 1 PC [2].","sources":[2]},{"key":"refund","value":true,"points":4,"note":"The vendor offers a 30-day conditional refund policy; conditions apply [3].","sources":[3]}],"sources":[{"n":1,"title":"DiskGenius home page","publisher":"Eassos","url":"https://www.diskgenius.com/","accessed":"2026-10-09"},{"n":2,"title":"DiskGenius Editions & Licensing","publisher":"Eassos","url":"https://www.diskgenius.com/buy.php","accessed":"2026-10-09"},{"n":3,"title":"DiskGenius refund policy","publisher":"Eassos","url":"https://www.diskgenius.com/refund-policy.php","accessed":"2026-10-09"},{"n":4,"title":"DiskGenius Edition Comparison","publisher":"Eassos","url":"https://www.diskgenius.com/editions.php","accessed":"2026-10-09"},{"n":5,"title":"DiskGenius partition management","publisher":"Eassos","url":"https://www.diskgenius.com/partition-management.php","accessed":"2026-10-09"},{"n":6,"title":"Resize partition","publisher":"Eassos","url":"https://www.diskgenius.com/manual/resize-partition.php","accessed":"2026-10-09"},{"n":7,"title":"Add unallocated space to partition","publisher":"Eassos","url":"https://www.diskgenius.com/manual/add-free-space.php","accessed":"2026-10-09"},{"n":8,"title":"Split partition","publisher":"Eassos","url":"https://www.diskgenius.com/manual/split-partition.php","accessed":"2026-10-09"},{"n":9,"title":"Convert partition table style","publisher":"Eassos","url":"https://www.diskgenius.com/manual/convert-partition-table-style.php","accessed":"2026-10-09"},{"n":10,"title":"System migration","publisher":"Eassos","url":"https://www.diskgenius.com/manual/system-migration.php","accessed":"2026-10-09"},{"n":11,"title":"DiskGenius backup and restore","publisher":"Eassos","url":"https://www.diskgenius.com/backup-restore.php","accessed":"2026-10-09"},{"n":12,"title":"Partition recovery","publisher":"Eassos","url":"https://www.diskgenius.com/manual/partition-recovery.php","accessed":"2026-10-09"},{"n":13,"title":"Create WinPE bootable disk for DiskGenius","publisher":"Eassos","url":"https://www.diskgenius.com/manual/create-winpe-bootable-disk-for-diskgenius.php","accessed":"2026-10-09"},{"n":14,"title":"How to extend C drive","publisher":"Eassos","url":"https://www.diskgenius.com/how-to/how-to-extend-c-drive.php","accessed":"2026-10-09"}]},{"id":"minitool-partition-wizard","name":"MiniTool Partition Wizard","vendor":"MiniTool","category":"disk-partition-software","website":"https://www.partitionwizard.com/","rank":7,"of":12,"points":73,"by_criterion":[{"key":"partitions","name":"Partition tools","earned":25,"available":26},{"key":"disks","name":"Disks and system","earned":23,"available":31},{"key":"safety","name":"Safety and media","earned":7,"available":15},{"key":"price","name":"Price and licence","earned":18,"available":28}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Home use","notes":"Resize, move, merge, split, convert FAT32 to NTFS","src":[2]},{"name":"Pro","price":"$59/year","usd_month":4.92,"billing":"yearly","for":"1 PC","notes":"Annual subscription","src":[5]},{"name":"Pro Platinum","price":"$109/year","usd_month":9.08,"billing":"yearly","for":"3 PCs","notes":"Annual subscription","src":[5]},{"name":"Pro Ultimate","price":"$159","usd_month":null,"billing":"one-time","for":"5 PCs","notes":"Perpetual licence","src":[5]}],"price_note":"Pro Platinum and Pro Ultimate show a higher crossed-out price ($129 and $199) [5]. Annual subscriptions renew automatically unless cancelled [5].","lines":[{"key":"resize_move","value":true,"points":8,"note":"Free edition page says move or resize partitions without data loss [2].","sources":[2]},{"key":"merge","value":true,"points":4,"note":"Free edition combines adjacent NTFS partitions into one [2].","sources":[2]},{"key":"allocate_space","value":true,"points":3,"note":"Free edition's Extend Partition takes free space from any other existing partition to enlarge one on the same disk [11].","sources":[11]},{"key":"split","value":true,"points":4,"note":"Free edition divides a large partition into smaller ones [2].","sources":[2]},{"key":"convert_fs","value":true,"points":3,"note":"Free edition converts FAT32 to NTFS without formatting [2].","sources":[2]},{"key":"filesystems","value":["NTFS","FAT32","exFAT"],"points":3,"note":"Free page says it formats partitions to NTFS, FAT32 and exFAT; Ext2/3/4 are listed as supported but not tied to creating or resizing [2][3].","sources":[2,3]},{"key":"convert_gpt","value":true,"points":8,"note":"Free converts data disks; Pro converts the OS disk, without data loss in most cases [3][8].","sources":[3,8]},{"key":"migrate_os","value":true,"points":8,"note":"Pro migrates Windows to an SSD or HDD without reinstalling [3].","sources":[3]},{"key":"clone_disk","value":true,"points":7,"note":"Pro includes full system disk cloning; comparison lists copying system and non-system disks [3][6].","sources":[3,6]},{"key":"partition_recovery","value":null,"points":0,"note":"Pro card lists it, but the licence table says Pro does not support it; Pro Platinum and Pro Ultimate cover 3 and 5 PCs [3][5].","sources":[3,5]},{"key":"large_disks","value":null,"points":0,"note":"Edition pages do not state it. Version history says 'disk and partition size larger than 2 TB' (2009) but does not name GPT [10].","sources":[2,3,6,10]},{"key":"bootable_media","value":true,"points":7,"note":"Bootable edition comes with every paid edition and builds a CD, DVD or USB for a PC that cannot boot [4].","sources":[4]},{"key":"power_protection","value":null,"points":0,"note":"Not published on the vendor's resize page; its Enhanced Data Protecting Mode is described only as strongest protection [9].","sources":[9]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [1][2].","sources":[1,2]},{"key":"free_plan","value":true,"points":8,"note":"Free edition moves and resizes partitions; no time limit is stated on the page [2].","sources":[2]},{"key":"price","value":59,"points":6,"note":"Pro, annual subscription for 1 PC, $59; the only lifetime licence covers 5 PCs [5].","sources":[5]},{"key":"perpetual","value":false,"points":0,"note":"Only Pro Ultimate is perpetual and covers 5 PCs, outside the 1 or 2 PC scope [5].","sources":[5]},{"key":"refund","value":true,"points":4,"note":"Refund requests for annual and perpetual licences must come within 30 days of purchase [7].","sources":[7]}],"sources":[{"n":1,"title":"MiniTool Partition Wizard","publisher":"MiniTool","url":"https://www.partitionwizard.com/","accessed":"2026-10-09"},{"n":2,"title":"MiniTool Partition Wizard Free Edition","publisher":"MiniTool","url":"https://www.partitionwizard.com/free-partition-manager.html","accessed":"2026-10-09"},{"n":3,"title":"MiniTool Partition Wizard Pro Edition","publisher":"MiniTool","url":"https://www.partitionwizard.com/partition-magic-free.html","accessed":"2026-10-09"},{"n":4,"title":"MiniTool Partition Wizard Bootable","publisher":"MiniTool","url":"https://www.partitionwizard.com/partition-wizard-bootable-cd.html","accessed":"2026-10-09"},{"n":5,"title":"MiniTool Partition Wizard buy","publisher":"MiniTool","url":"https://www.partitionwizard.com/buy.html","accessed":"2026-10-09"},{"n":6,"title":"MiniTool Partition Wizard edition comparison","publisher":"MiniTool","url":"https://www.partitionwizard.com/comparison.html","accessed":"2026-10-09"},{"n":7,"title":"MiniTool refund policy","publisher":"MiniTool","url":"https://www.minitool.com/refund-policy.html","accessed":"2026-10-09"},{"n":8,"title":"Convert MBR disk to GPT disk","publisher":"MiniTool","url":"https://www.partitionwizard.com/help/convert-mbr-disk-to-gpt-disk.html","accessed":"2026-10-09"},{"n":9,"title":"Move or resize a partition","publisher":"MiniTool","url":"https://www.partitionwizard.com/help/resize-partition.html","accessed":"2026-10-09"},{"n":10,"title":"MiniTool Partition Wizard version history","publisher":"MiniTool","url":"https://www.partitionwizard.com/upgrade-history.html","accessed":"2026-10-09"},{"n":11,"title":"Extend Partition","publisher":"MiniTool","url":"https://www.partitionwizard.com/help/extend-partition.html","accessed":"2026-10-09"}]},{"id":"macrorit-partition-expert","name":"Macrorit Partition Expert","vendor":"Macrorit","category":"disk-partition-software","website":"https://www.macrorit.com/","rank":8,"of":12,"points":70,"by_criterion":[{"key":"partitions","name":"Partition tools","earned":10,"available":26},{"key":"disks","name":"Disks and system","earned":26,"available":31},{"key":"safety","name":"Safety and media","earned":12,"available":15},{"key":"price","name":"Price and licence","earned":22,"available":28}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Home users","notes":"Resize, move, migrate OS, clone disk","src":[5,6]},{"name":"Pro, Standard Edition","price":"$39.99","usd_month":null,"billing":"one-time","for":"2 PCs","notes":"Commercial use and WinPE bootable media; licence term not stated","src":[2,3]},{"name":"Pro, Lifetime Upgrade Edition","price":"$49.95","usd_month":null,"billing":"one-time","for":"2 PCs","notes":"Includes lifetime upgrades","src":[3,9]}],"price_note":"The vendor does not state whether the Standard Edition licence is one-time or time-limited, so we record no perpetual licence [2][8].","lines":[{"key":"resize_move","value":true,"points":8,"note":"Free edition: extend, enlarge, shrink and move a partition without losing data [5].","sources":[5]},{"key":"merge","value":null,"points":0,"note":"Not published for individual editions: 'Merge partitions' appears only on the Server edition page [5][7].","sources":[5,7]},{"key":"allocate_space","value":null,"points":0,"note":"Not published on the vendor's Partition Expert pages [5][6][7].","sources":[5,6,7]},{"key":"split","value":null,"points":0,"note":"Not published on the vendor's Partition Expert pages [5][6][7].","sources":[5,6,7]},{"key":"convert_fs","value":null,"points":0,"note":"Pages list only NTFS to FAT32 conversion, not FAT32 to NTFS [5][7].","sources":[5,7]},{"key":"filesystems","value":["NTFS","FAT32"],"points":2,"note":"Free page: resize and format FAT32 up to 2 TB, format NTFS to FAT32. NTFS resize shown [5][12]. exFAT and Ext4 not named.","sources":[5,12]},{"key":"convert_gpt","value":true,"points":8,"note":"Free edition: 'Convert MBR to GPT disk without data losing' [5].","sources":[5]},{"key":"migrate_os","value":true,"points":8,"note":"Pro page lists 'migrate OS to a new hard drive'; a help article shows the copied system booting [9][11].","sources":[9,11]},{"key":"clone_disk","value":true,"points":7,"note":"Help article: 'Clone disk, the new function is able to clone the entire disk' [10].","sources":[10]},{"key":"partition_recovery","value":null,"points":0,"note":"Not published: one page mentions a 'partition recovery wizard' but no feature that finds and restores deleted partitions [5][7].","sources":[5,7]},{"key":"large_disks","value":true,"points":3,"note":"Free edition page: support for disks larger than 2 TB with MBR and GPT partitions [5].","sources":[5]},{"key":"bootable_media","value":true,"points":7,"note":"Pro includes WinPE bootable CD, DVD or USB media, 32-bit and 64-bit [1][2][9].","sources":[1,2,9]},{"key":"power_protection","value":true,"points":5,"note":"Pro lists 'Unique Data Roll-Back Technology'; data recovers if power goes off; cancel-at-will also listed [1][9].","sources":[1,9]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages; no source repository is linked [1][2].","sources":[1,2]},{"key":"free_plan","value":true,"points":8,"note":"Free edition 'for free, forever', designed for home users; resizes and moves partitions [5].","sources":[5]},{"key":"price","value":39.99,"points":10,"note":"Pro Standard Edition, $39.99 for 2 PCs, from the price file the purchase page loads [2][3].","sources":[2,3]},{"key":"perpetual","value":null,"points":0,"note":"Not published: pages do not say whether the Standard Edition licence is one-time; only a Lifetime Upgrade edition is named [2][8].","sources":[2,8]},{"key":"refund","value":true,"points":4,"note":"Refund policy: refunds within 30 days of purchase, under set conditions [2][4].","sources":[2,4]}],"sources":[{"n":1,"title":"Macrorit Partition Expert","publisher":"Macrorit","url":"https://www.macrorit.com/","accessed":"2026-10-09"},{"n":2,"title":"Partition Expert editions","publisher":"Macrorit","url":"https://www.macrorit.com/purchase.html","accessed":"2026-10-09"},{"n":3,"title":"Macrorit product price file","publisher":"Macrorit","url":"https://www.macrorit.com/js/product-price.js","accessed":"2026-10-09"},{"n":4,"title":"Refund policy","publisher":"Macrorit","url":"https://www.macrorit.com/support/refund-policy.html","accessed":"2026-10-09"},{"n":5,"title":"Partition Expert Free Edition","publisher":"Macrorit","url":"https://www.macrorit.com/partition-magic-manager/free-edition.html","accessed":"2026-10-09"},{"n":6,"title":"Free partition manager","publisher":"Macrorit","url":"https://www.macrorit.com/free-partition-manager/","accessed":"2026-10-09"},{"n":7,"title":"Partition Expert Server Edition","publisher":"Macrorit","url":"https://www.macrorit.com/partition-magic-manager/server-edition.html","accessed":"2026-10-09"},{"n":8,"title":"After-sale FAQs","publisher":"Macrorit","url":"https://www.macrorit.com/support/after-sale-faqs.html","accessed":"2026-10-09"},{"n":9,"title":"Partition Expert Pro Edition","publisher":"Macrorit","url":"https://www.macrorit.com/partition-magic-manager/professional-edition.html","accessed":"2026-10-09"},{"n":10,"title":"How to clone disk in Partition Expert","publisher":"Macrorit","url":"https://www.macrorit.com/partition-magic-manager/clone-disk.html","accessed":"2026-10-09"},{"n":11,"title":"Migrate OS to another hard drive","publisher":"Macrorit","url":"https://www.macrorit.com/partition-magic-manager/migrate-os.html","accessed":"2026-10-09"},{"n":12,"title":"Resize NTFS partition","publisher":"Macrorit","url":"https://www.macrorit.com/partition-magic-manager/resize-ntfs-partition.html","accessed":"2026-10-09"}]},{"id":"parted-magic","name":"Parted Magic","vendor":"Parted Magic","category":"disk-partition-software","website":"https://partedmagic.com/","rank":9,"of":12,"points":60,"by_criterion":[{"key":"partitions","name":"Partition tools","earned":12,"available":26},{"key":"disks","name":"Disks and system","earned":20,"available":31},{"key":"safety","name":"Safety and media","earned":12,"available":15},{"key":"price","name":"Price and licence","earned":16,"available":28}],"plans":[{"name":"Single Version","price":"$19","usd_month":null,"billing":"one-time","for":"Unlimited machines","notes":"Current release; a release shipped within 30 days of purchase is free, none after","src":[2]},{"name":"Quarterly Subscription","price":"$19/quarter","usd_month":6.33,"billing":"monthly","for":"Unlimited machines","notes":"Billed every quarter until cancelled","src":[2]},{"name":"One Year Subscription","price":"$59/year","usd_month":4.92,"billing":"yearly","for":"Unlimited machines","notes":"Every update during the subscription","src":[2]},{"name":"Parted Magic Forever","price":"$349","usd_month":null,"billing":"one-time","for":"Unlimited machines","notes":"All future updates; all sales final","src":[2]}],"price_note":"The store does not split personal and business use. An Enterprise Compliance License costs $1,750 and is aimed at organisations [2].","lines":[{"key":"resize_move","value":true,"points":8,"note":"VisParted grows or shrinks partitions and moves them to a new offset [3].","sources":[3]},{"key":"merge","value":null,"points":0,"note":"Not published on the vendor's partition editor page [3].","sources":[3]},{"key":"allocate_space","value":null,"points":0,"note":"Not published on the vendor's partition editor page [3].","sources":[3]},{"key":"split","value":null,"points":0,"note":"Not published on the vendor's partition editor page [3].","sources":[3]},{"key":"convert_fs","value":null,"points":0,"note":"Not published on the vendor's partition editor page [3]; it only formats a fresh file system.","sources":[3]},{"key":"filesystems","value":["NTFS","FAT32","exFAT","Ext4"],"points":4,"note":"Format writes NTFS, FAT32, exFAT and ext4; NTFS, FAT32 and ext4 can also be resized [3].","sources":[3]},{"key":"convert_gpt","value":true,"points":8,"note":"The page says MBR converts to GPT and back in place without moving data [1][3].","sources":[1,3]},{"key":"migrate_os","value":null,"points":0,"note":"Not published on the vendor's clone page [5]; it calls cloning the way to migrate to a new SSD but never names Windows.","sources":[5]},{"key":"clone_disk","value":true,"points":7,"note":"Device-to-device mode copies a whole disk to another local disk [5].","sources":[5]},{"key":"partition_recovery","value":true,"points":5,"note":"Recovers deleted partitions with TestDisk, which ships with it [1].","sources":[1]},{"key":"large_disks","value":null,"points":0,"note":"Not published on the vendor's partition editor page [3]; it parses GPT and accepts sizes in TiB but states no 2TB limit.","sources":[3]},{"key":"bootable_media","value":true,"points":7,"note":"Runs from a USB stick, optical disc or PXE server and boots on UEFI with Secure Boot [1].","sources":[1]},{"key":"power_protection","value":true,"points":5,"note":"Each run writes a journal and offers to resume unfinished operations; an interrupted run keeps the original layout [4].","sources":[4]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's home page [1]; it bundles GParted and Clonezilla but states no licence for itself.","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"The store lists only paid plans; the home page mentions no free version [1][2].","sources":[1,2]},{"key":"price","value":19,"points":10,"note":"Single Version, $19 one time, is the cheapest paid edition; the one-year subscription is $59 [2].","sources":[2]},{"key":"perpetual","value":true,"points":6,"note":"Single Version is a one-time purchase of the current release; Forever is $349 one time [2].","sources":[2]},{"key":"refund","value":false,"points":0,"note":"Single Version has a 14-day guarantee; Forever and Enterprise sales are final [2].","sources":[2]}],"sources":[{"n":1,"title":"Parted Magic","publisher":"Parted Magic","url":"https://partedmagic.com/","accessed":"2026-10-09"},{"n":2,"title":"Parted Magic store","publisher":"Parted Magic","url":"https://partedmagic.com/store/","accessed":"2026-10-09"},{"n":3,"title":"Partition Manager","publisher":"Parted Magic","url":"https://partedmagic.com/partition-editor/","accessed":"2026-10-09"},{"n":4,"title":"Resize a Partition Safely","publisher":"Parted Magic","url":"https://partedmagic.com/resize-partition-safely/","accessed":"2026-10-09"},{"n":5,"title":"Disk Cloning","publisher":"Parted Magic","url":"https://partedmagic.com/clonezilla/","accessed":"2026-10-09"}]},{"id":"bootit-bare-metal","name":"BootIt Bare Metal","vendor":"TeraByte Unlimited","category":"disk-partition-software","website":"https://www.terabyteunlimited.com/bootit-bare-metal/","rank":10,"of":12,"points":58,"by_criterion":[{"key":"partitions","name":"Partition tools","earned":12,"available":26},{"key":"disks","name":"Disks and system","earned":23,"available":31},{"key":"safety","name":"Safety and media","earned":7,"available":15},{"key":"price","name":"Price and licence","earned":16,"available":28}],"plans":[{"name":"BootIt Collection (1-14 licences)","price":"$39.95","usd_month":null,"billing":"one-time","for":"Up to 5 household systems","notes":"Bare Metal licence; priced per licence","src":[2,3]},{"name":"30-day trial","price":"Free","usd_month":0,"billing":"free","for":"Evaluation","notes":"Time-limited trial, not a free edition","src":[1]}],"price_note":"The BootIt Bare Metal licence is a BootIt Collection licence [3], sold at $39.95 on the Collection page [2]. The vendor's BootIt UEFI page lists UEFI and PartWork for Windows in the same bundle [4].","lines":[{"key":"resize_move","value":true,"points":8,"note":"The page lists non-destructive resizing of FAT/FAT32, exFAT, NTFS and Ext2/3/4, and moving partitions [1].","sources":[1]},{"key":"merge","value":null,"points":0,"note":"Not published on the vendor's product page or manual [1][3].","sources":[1,3]},{"key":"allocate_space","value":null,"points":0,"note":"The manual's Slide moves a partition within adjacent free space, not free space between partitions [3].","sources":[3]},{"key":"split","value":null,"points":0,"note":"Not published on the vendor's product page or manual [1][3].","sources":[1,3]},{"key":"convert_fs","value":null,"points":0,"note":"Not published on the vendor's product page or manual [1][3]; it converts only between FAT and FAT32.","sources":[1,3]},{"key":"filesystems","value":["NTFS","FAT32","exFAT","Ext4"],"points":4,"note":"Non-destructive resizing is listed for FAT/FAT32, exFAT, NTFS and Linux Ext2/3/4 [1].","sources":[1]},{"key":"convert_gpt","value":true,"points":8,"note":"Converts between MBR, EMBR and GPT; the manual says partitions stay, but special flags are lost [1][3].","sources":[1,3]},{"key":"migrate_os","value":null,"points":0,"note":"Not published on the vendor's product page [1]; it migrates to a new drive by image or clone but does not name Windows.","sources":[1]},{"key":"clone_disk","value":true,"points":7,"note":"Migrate to a new drive by copying (cloning) the original drive, optionally expanded [1].","sources":[1]},{"key":"partition_recovery","value":true,"points":5,"note":"The manual's Undelete function recovers missing FAT, NTFS and Ext2fs partitions [3].","sources":[3]},{"key":"large_disks","value":true,"points":3,"note":"The manual says a GPT disk allows partitioning above 2TiB [3].","sources":[3]},{"key":"bootable_media","value":true,"points":7,"note":"Setup builds boot media on CD/DVD, USB flash drive or ISO, and it starts without Windows [3].","sources":[3]},{"key":"power_protection","value":null,"points":0,"note":"Not published on the vendor's product page or manual [1][3].","sources":[1,3]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's product page [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Only a 30-day trial is offered; use beyond it needs a full-use licence [1][3].","sources":[1,3]},{"key":"price","value":39.95,"points":10,"note":"BootIt Collection licence, which covers Bare Metal [3], $39.95 per licence for 1 to 14 licences [2].","sources":[2,3,4]},{"key":"perpetual","value":true,"points":6,"note":"Licence stays effective until terminated; no subscription is described [3].","sources":[3]},{"key":"refund","value":false,"points":0,"note":"The product page says all sales are final with no refunds available [1].","sources":[1]}],"sources":[{"n":1,"title":"BootIt Bare Metal","publisher":"TeraByte Unlimited","url":"https://www.terabyteunlimited.com/bootit-bare-metal/","accessed":"2026-10-09"},{"n":2,"title":"Purchase BootIt Collection","publisher":"TeraByte Unlimited","url":"https://www.terabyteunlimited.com/purchase-bootit-collection/","accessed":"2026-10-09"},{"n":3,"title":"BootIt Bare Metal User Manual","publisher":"TeraByte Unlimited","url":"https://www.terabyteunlimited.com/downloads/bootitbm_en_manual.pdf","accessed":"2026-10-09"},{"n":4,"title":"BootIt UEFI","publisher":"TeraByte Unlimited","url":"https://www.terabyteunlimited.com/bootit-uefi/","accessed":"2026-10-09"}]},{"id":"gparted","name":"GParted","vendor":"GParted project","category":"disk-partition-software","website":"https://gparted.org/","rank":11,"of":12,"points":48,"by_criterion":[{"key":"partitions","name":"Partition tools","earned":12,"available":26},{"key":"disks","name":"Disks and system","earned":3,"available":31},{"key":"safety","name":"Safety and media","earned":15,"available":15},{"key":"price","name":"Price and licence","earned":18,"available":28}],"plans":[{"name":"GParted","price":"Free","usd_month":0,"billing":"free","for":"Anyone","notes":"Free software; donations are optional","src":[1,2]}],"price_note":null,"lines":[{"key":"resize_move","value":true,"points":8,"note":"Features page: NTFS, FAT32 and ext4 can be grown, shrunk and moved while the data stays [1][3].","sources":[1,3]},{"key":"merge","value":null,"points":0,"note":"Not published on the vendor's features page or manual [3][5].","sources":[3,5]},{"key":"allocate_space","value":false,"points":0,"note":"Free space must sit next to the target; the guide's example for a distant partition needs three edits [6].","sources":[6]},{"key":"split","value":null,"points":0,"note":"Not published on the vendor's features page or manual [3][5].","sources":[3,5]},{"key":"convert_fs","value":null,"points":0,"note":"Not published on the vendor's features page, FAQ or manual [3][5][7].","sources":[3,5,7]},{"key":"filesystems","value":["NTFS","FAT32","exFAT","Ext4"],"points":4,"note":"Features table shows Create as supported for NTFS, FAT32, exFAT and ext4 [3].","sources":[3]},{"key":"convert_gpt","value":null,"points":0,"note":"Not published; the manual says creating a new partition table erases the whole disk [5].","sources":[5]},{"key":"migrate_os","value":null,"points":0,"note":"Not published on the vendor's features page or FAQ [3][7].","sources":[3,7]},{"key":"clone_disk","value":null,"points":0,"note":"Not published; the features and manual describe copying single partitions, not whole disks [3][5].","sources":[3,5]},{"key":"partition_recovery","value":null,"points":0,"note":"Features lists data rescue from lost partitions, not restoring them; the manual points to TestDisk [3][5].","sources":[3,5]},{"key":"large_disks","value":true,"points":3,"note":"Manual: the default partition table is GPT for disks of 2 TiB and larger; msdos is capped at 2 TiB [5].","sources":[5]},{"key":"bootable_media","value":true,"points":7,"note":"GParted Live is an ISO for CD, USB, HD or PXE that runs GParted on Windows PCs by booting [1][2].","sources":[1,2]},{"key":"power_protection","value":true,"points":5,"note":"Cancel stops or rolls back operations as necessary to ensure data integrity. Power failure itself is not covered [5].","sources":[5]},{"key":"open_source","value":true,"points":3,"note":"Distributed under GPL v2 or later; the source is on GNOME's GitLab [1][4].","sources":[1,4]},{"key":"free_plan","value":true,"points":8,"note":"Free partition editor that can resize and move partitions; the site says you do not have to pay [1][3].","sources":[1,3]},{"key":"price","value":0,"points":10,"note":"Entirely free; no paid edition is sold [1].","sources":[1]},{"key":"perpetual","value":false,"points":0,"note":"Free software with no licence sold, so it does not earn this line [1].","sources":[1]},{"key":"refund","value":false,"points":0,"note":"No paid edition and no purchase page or refund period [1].","sources":[1]}],"sources":[{"n":1,"title":"GParted -- Home","publisher":"GParted","url":"https://gparted.org/","accessed":"2026-10-09"},{"n":2,"title":"GParted -- Download","publisher":"GParted","url":"https://gparted.org/download.php","accessed":"2026-10-09"},{"n":3,"title":"GParted -- Features","publisher":"GParted","url":"https://gparted.org/features.php","accessed":"2026-10-09"},{"n":4,"title":"GNOME / gparted","publisher":"GNOME GitLab","url":"https://gitlab.gnome.org/GNOME/gparted","accessed":"2026-10-09"},{"n":5,"title":"GParted Manual","publisher":"GParted","url":"https://gparted.org/display-doc.php?name=help-manual","accessed":"2026-10-09"},{"n":6,"title":"Moving space between partitions","publisher":"GParted","url":"https://gparted.org/display-doc.php?name=moving-space-between-partitions","accessed":"2026-10-09"},{"n":7,"title":"GParted -- FAQ","publisher":"GParted","url":"https://gparted.org/faq.php","accessed":"2026-10-09"}]},{"id":"windows-disk-management","name":"Windows Disk Management","vendor":"Microsoft","category":"disk-partition-software","website":"https://support.microsoft.com/windows","rank":12,"of":12,"points":30,"by_criterion":[{"key":"partitions","name":"Partition tools","earned":9,"available":26},{"key":"disks","name":"Disks and system","earned":3,"available":31},{"key":"safety","name":"Safety and media","earned":0,"available":15},{"key":"price","name":"Price and licence","earned":18,"available":28}],"plans":[{"name":"Included with Windows","price":"Free","usd_month":0,"billing":"free","for":"1 PC","notes":"Built into Windows 10 and Windows 11","src":[5]}],"price_note":null,"lines":[{"key":"resize_move","value":true,"points":8,"note":"Shrink Volume relocates ordinary files without reformatting; Extend Volume adds adjacent free space to a volume [2][3].","sources":[2,3]},{"key":"merge","value":null,"points":0,"note":"Not published on Microsoft's Disk Management pages [1][3].","sources":[1,3]},{"key":"allocate_space","value":false,"points":0,"note":"Extend needs free space right after the volume; otherwise delete the in-between volume or use other software [3].","sources":[3]},{"key":"split","value":null,"points":0,"note":"Not published as one operation; the pages describe shrinking a volume, then creating a new one in the freed space [2][5].","sources":[2,5]},{"key":"convert_fs","value":null,"points":0,"note":"Not published on Microsoft's Disk Management pages [1][2][3].","sources":[1,2,3]},{"key":"filesystems","value":["NTFS"],"points":1,"note":"Shrink works on NTFS or raw volumes; extend works on NTFS and ReFS. FAT32 and exFAT are not named [2][3].","sources":[2,3]},{"key":"convert_gpt","value":false,"points":0,"note":"A disk can change style only with no partitions or volumes. MBR2GPT is a separate command-line tool and not counted [4][6].","sources":[4,6]},{"key":"migrate_os","value":null,"points":0,"note":"Not published on Microsoft's Disk Management pages [1].","sources":[1]},{"key":"clone_disk","value":null,"points":0,"note":"Not published on Microsoft's Disk Management pages [1].","sources":[1]},{"key":"partition_recovery","value":null,"points":0,"note":"Not published on Microsoft's Disk Management pages [1].","sources":[1]},{"key":"large_disks","value":true,"points":3,"note":"Microsoft says GPT disks can manage disks larger than 2 TB; a volume beyond 2 TB needs a GPT disk [3][4].","sources":[3,4]},{"key":"bootable_media","value":null,"points":0,"note":"Not published on the Disk Management overview [1].","sources":[1]},{"key":"power_protection","value":null,"points":0,"note":"Not published on Microsoft's shrink and extend pages [2][3].","sources":[2,3]},{"key":"open_source","value":null,"points":0,"note":"Not published on Microsoft's Disk Management pages [1][5].","sources":[1,5]},{"key":"free_plan","value":true,"points":8,"note":"Disk Management is a built-in Windows tool and it can shrink and extend volumes [2][3][5].","sources":[2,3,5]},{"key":"price","value":0,"points":10,"note":"Built into Windows 10 and 11; Microsoft's page lists no separate edition or price [5].","sources":[5]},{"key":"perpetual","value":false,"points":0,"note":"Free built-in tool with no licence sold separately, so it does not earn this line [5].","sources":[5]},{"key":"refund","value":false,"points":0,"note":"No paid edition and no purchase page or refund period for Disk Management [5].","sources":[5]}],"sources":[{"n":1,"title":"Overview of Disk Management","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/windows-server/storage/disk-management/overview-of-disk-management","accessed":"2026-10-09"},{"n":2,"title":"Shrink a Basic Volume","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/windows-server/storage/disk-management/shrink-a-basic-volume","accessed":"2026-10-09"},{"n":3,"title":"Extend a basic or dynamic volume in Windows and Windows Server","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/windows-server/storage/disk-management/extend-a-basic-volume","accessed":"2026-10-09"},{"n":4,"title":"Convert a disk to GPT or MBR","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/windows-server/storage/disk-management/change-disk-partition-scheme","accessed":"2026-10-09"},{"n":5,"title":"Create and format a hard disk partition","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/windows/create-and-format-a-hard-disk-partition-bbb8e185-1bda-ecd1-3465-c9728f7d7d2e","accessed":"2026-10-09"},{"n":6,"title":"MBR2GPT","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/windows/deployment/mbr-to-gpt","accessed":"2026-10-09"}]},{"id":"boldsign","name":"BoldSign","vendor":"Syncfusion, Inc.","category":"e-signature-software","website":"https://boldsign.com/","rank":1,"of":9,"points":92,"by_criterion":[{"key":"signing","name":"Signing","earned":17,"available":20},{"key":"legal","name":"Legal strength","earned":20,"available":20},{"key":"security","name":"Security","earned":16,"available":19},{"key":"connect","name":"Connections","earned":15,"available":15},{"key":"price","name":"Price and limits","earned":24,"available":26}],"plans":[{"name":"Essential","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"25 envelopes a month, 2 templates","src":[1]},{"name":"Growth","price":"$5/user/month","usd_month":5,"billing":"yearly","for":"Small teams","notes":"50 envelopes a user a month, 10 templates; $15 on monthly billing","src":[1]},{"name":"Business","price":"$15/user/month","usd_month":15,"billing":"yearly","for":"Teams","notes":"Unlimited envelopes and templates, SSO; bulk send, ID checks and QES listed as add-ons; $25 on monthly billing","src":[1]},{"name":"Premium","price":"$99/month","usd_month":99,"billing":"yearly","for":"Unlimited users","notes":"250 envelopes a month; $138 on monthly billing","src":[1]},{"name":"Enterprise API","price":"From $30/month","usd_month":30,"billing":"monthly","for":"Developers","notes":"Includes 40 envelopes, then $0.75 each","src":[1]}],"price_note":"The pricing page offers a yearly and a monthly toggle; its headline says paid plans start at $5, which is the yearly rate [1].","lines":[{"key":"templates","value":true,"points":6,"note":"Growth, the cheapest paid plan, includes 10 templates; template sharing is listed on the same plan [1].","sources":[1]},{"key":"bulk_send","value":true,"points":4,"note":"Business, Premium and Enterprise API list bulk send as Yes; the plan cards show it as an add-on [1].","sources":[1]},{"key":"signing_order","value":true,"points":3,"note":"The features page says you can set sequential or parallel signing order [2].","sources":[2]},{"key":"payments","value":null,"points":0,"note":"Not published on the vendor's pricing or features pages [1][2].","sources":[1,2]},{"key":"audit_trail","value":true,"points":4,"note":"Audit trail or certificate of completion is listed as Yes on every plan, Growth included [1].","sources":[1]},{"key":"eidas_level","value":"qualified","points":12,"note":"Pricing lists a qualified electronic signature (QES) add-on and eIDAS as Yes; the Business plan is $15 a user [1].","sources":[1]},{"key":"id_check","value":true,"points":5,"note":"Signers can be checked with government ID, selfie and knowledge-based questions; ID verification is listed from Business [1][2].","sources":[1,2]},{"key":"esign_laws","value":true,"points":3,"note":"The legality page says BoldSign complies with the ESIGN Act and UETA [3].","sources":[3]},{"key":"soc2_iso","value":true,"points":8,"note":"Security page says BoldSign has undergone a SOC 2 Type 2 audit; pricing lists SOC 2 Type II on every plan [4][1].","sources":[4,1]},{"key":"sso","value":true,"points":5,"note":"Single sign-on through an identity provider is listed from the Business plan [1][4].","sources":[1,4]},{"key":"two_factor","value":true,"points":3,"note":"Pricing lists two-step authentication on every plan; a BoldSign article describes 2FA for account sign-in by app, SMS or email [1][8].","sources":[1,8]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pricing or features pages [1][2].","sources":[1,2]},{"key":"api","value":true,"points":7,"note":"The vendor's developer hub documents sending documents by API; live access is the Enterprise API plan from $30 a month [7][1].","sources":[7,1]},{"key":"integrations","value":["Google Drive","Microsoft OneDrive or SharePoint","Dropbox","Zapier"],"points":4,"note":"The integrations page lists Google Drive, OneDrive, Dropbox and Zapier; SharePoint is not listed [5].","sources":[5]},{"key":"mobile_apps","value":["iOS","Android"],"points":4,"note":"The mobile app page links to the App Store and Google Play apps for sending and signing [6].","sources":[6]},{"key":"free_plan","value":true,"points":8,"note":"Essential costs $0 and allows 25 envelopes a month; signers need no account [1].","sources":[1]},{"key":"docs_month","value":50,"points":6,"note":"Growth allows 50 envelopes a user each month [1].","sources":[1]},{"key":"price","value":5,"points":10,"note":"Growth is $5 a user a month on yearly billing; $15 on monthly billing [1].","sources":[1]}],"sources":[{"n":1,"title":"BoldSign eSignature Pricing","publisher":"BoldSign","url":"https://boldsign.com/pricing/","accessed":"2026-10-08"},{"n":2,"title":"BoldSign features","publisher":"BoldSign","url":"https://boldsign.com/features/","accessed":"2026-10-08"},{"n":3,"title":"eSignature legality","publisher":"BoldSign","url":"https://boldsign.com/legality/","accessed":"2026-10-08"},{"n":4,"title":"BoldSign security","publisher":"BoldSign","url":"https://boldsign.com/security/","accessed":"2026-10-08"},{"n":5,"title":"BoldSign integrations","publisher":"BoldSign","url":"https://boldsign.com/integrations/","accessed":"2026-10-08"},{"n":6,"title":"BoldSign eSignature mobile app","publisher":"BoldSign","url":"https://boldsign.com/esignature-mobile-app/","accessed":"2026-10-08"},{"n":7,"title":"BoldSign developer hub","publisher":"BoldSign","url":"https://developers.boldsign.com/","accessed":"2026-10-08"},{"n":8,"title":"Set up 2FA for your BoldSign account","publisher":"BoldSign","url":"https://boldsign.com/blogs/setup-2fa-for-your-boldsign-account/","accessed":"2026-10-08"}]},{"id":"zoho-sign","name":"Zoho Sign","vendor":"Zoho Corporation","category":"e-signature-software","website":"https://www.zoho.com/sign/","rank":2,"of":9,"points":90,"by_criterion":[{"key":"signing","name":"Signing","earned":20,"available":20},{"key":"legal","name":"Legal strength","earned":20,"available":20},{"key":"security","name":"Security","earned":11,"available":19},{"key":"connect","name":"Connections","earned":15,"available":15},{"key":"price","name":"Price and limits","earned":24,"available":26}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 user","notes":"5 envelopes a month, audit trail","src":[1]},{"name":"Standard","price":"$10/user/month (yearly) or $12 monthly","usd_month":10,"billing":"yearly","for":"Per user","notes":"25 envelopes per user a month, signer authentication","src":[1,2]},{"name":"Professional","price":"$16/user/month (yearly) or $20 monthly","usd_month":16,"billing":"yearly","for":"Per user","notes":"Unlimited envelopes and templates, branding","src":[1,2]},{"name":"Enterprise","price":"$22/user/month (yearly) or $28 monthly","usd_month":22,"billing":"yearly","for":"Per user","notes":"Bulk send, API, payment collection, QES","src":[1,2]}],"price_note":"Prices are per user and shown in US dollars; the pricing page says paying yearly saves 20%, and the monthly prices are $12, $20 and $28 [1][2]. Credits for some add-ons cost extra [1].","lines":[{"key":"templates","value":true,"points":6,"note":"Features page says to convert frequently used documents into templates and reuse them; pricing lists unlimited templates under Professional [3][1].","sources":[3,1]},{"key":"bulk_send","value":true,"points":4,"note":"Enterprise lists bulk send and bulk sign, using credits [1].","sources":[1]},{"key":"signing_order","value":true,"points":3,"note":"Features page says you can collect signatures in the order you wish; it names no plan, so we count it on the listed plans [3].","sources":[3]},{"key":"payments","value":true,"points":3,"note":"Integrations page says Zoho Checkout collects payments in the same workflow when recipients sign; payment collection is listed on Enterprise [7][1].","sources":[7,1]},{"key":"audit_trail","value":true,"points":4,"note":"Free lists an audit trail; Standard includes everything in Free [1].","sources":[1]},{"key":"eidas_level","value":"qualified","points":12,"note":"Zoho Sign says it provides standard, advanced and qualified signatures and cites eIDAS; Enterprise lists QES [6][1].","sources":[1,6]},{"key":"id_check","value":true,"points":5,"note":"Standard lists recipient authentication including government ID and knowledge-based checks, some using credits [1].","sources":[1]},{"key":"esign_laws","value":true,"points":3,"note":"Features page says documents signed with Zoho Sign comply with the ESIGN Act, UETA and eIDAS; the legal guide also names ESIGN [3][5].","sources":[3,5]},{"key":"soc2_iso","value":true,"points":8,"note":"Security page lists SOC 2 Type II and ISO/IEC 27001 [4].","sources":[4]},{"key":"sso","value":null,"points":0,"note":"Not found on the vendor's pricing, features or security pages [1][3][4].","sources":[1,3,4]},{"key":"two_factor","value":true,"points":3,"note":"Features page says to protect your account with multi-factor authentication; no plan is named, so we count it on the listed plans [3].","sources":[3]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [1][3].","sources":[1,3]},{"key":"api","value":true,"points":7,"note":"REST API reference is public; Enterprise includes APIs and webhooks, and an API-only plan uses 5 credits per envelope [9][10][1].","sources":[1,9,10]},{"key":"integrations","value":["Google Drive","Microsoft OneDrive or SharePoint","Dropbox","Zapier"],"points":4,"note":"Integrations page lists Google Drive, OneDrive, Dropbox and Zapier [7].","sources":[7]},{"key":"mobile_apps","value":["iOS","Android"],"points":4,"note":"Mobile apps page links to the App Store and Google Play apps for signing and sending [8].","sources":[8]},{"key":"free_plan","value":true,"points":8,"note":"Free plan for one user with 5 envelopes a month; no time limit is shown [1].","sources":[1]},{"key":"docs_month","value":25,"points":6,"note":"Standard: 25 envelopes per user per month [1].","sources":[1]},{"key":"price","value":10,"points":10,"note":"Standard, $10 per user a month billed yearly, from the price data the pricing page loads [2][1].","sources":[1,2]}],"sources":[{"n":1,"title":"Zoho Sign pricing","publisher":"Zoho","url":"https://www.zoho.com/sign/pricing.html","accessed":"2026-10-08"},{"n":2,"title":"Zoho Sign pricing data file","publisher":"Zoho","url":"https://www.zohowebstatic.com/sites/zweb/json/pricing/sign-pricing-val.json","accessed":"2026-10-08"},{"n":3,"title":"Zoho Sign features","publisher":"Zoho","url":"https://www.zoho.com/sign/features.html","accessed":"2026-10-08"},{"n":4,"title":"Zoho Sign product security","publisher":"Zoho","url":"https://www.zoho.com/sign/security.html","accessed":"2026-10-08"},{"n":5,"title":"Zoho Sign legal guide","publisher":"Zoho","url":"https://www.zoho.com/sign/legal-guide.html","accessed":"2026-10-08"},{"n":6,"title":"Qualified electronic signature (QES)","publisher":"Zoho","url":"https://www.zoho.com/sign/qualified-electronic-signature-qes.html","accessed":"2026-10-08"},{"n":7,"title":"Zoho Sign integrations","publisher":"Zoho","url":"https://www.zoho.com/sign/integrations.html","accessed":"2026-10-08"},{"n":8,"title":"Zoho Sign mobile apps","publisher":"Zoho","url":"https://www.zoho.com/sign/features-and-benefits/mobile-apps-ios-ipad-android-macos.html","accessed":"2026-10-08"},{"n":9,"title":"Zoho Sign REST APIs","publisher":"Zoho","url":"https://www.zoho.com/sign/api/","accessed":"2026-10-08"},{"n":10,"title":"Zoho Sign API-only pricing","publisher":"Zoho","url":"https://www.zoho.com/sign/pricing-api.html","accessed":"2026-10-08"}]},{"id":"dropbox-sign","name":"Dropbox Sign","vendor":"Dropbox, Inc.","category":"e-signature-software","website":"https://sign.dropbox.com/","rank":3,"of":9,"points":85,"by_criterion":[{"key":"signing","name":"Signing","earned":17,"available":20},{"key":"legal","name":"Legal strength","earned":17,"available":20},{"key":"security","name":"Security","earned":16,"available":19},{"key":"connect","name":"Connections","earned":11,"available":15},{"key":"price","name":"Price and limits","earned":24,"available":26}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Up to three signature requests a month","src":[3]},{"name":"Essentials","price":"$15/month, $180 billed yearly","usd_month":15,"billing":"yearly","for":"1 person","notes":"Unlimited signature requests; 5 templates","src":[1]},{"name":"Standard","price":"$25/user/month, from $600 billed yearly","usd_month":25,"billing":"yearly","for":"2 or more users","notes":"15 templates; bulk send; 5+ users contact sales","src":[1]},{"name":"Premium","price":"Custom quote","usd_month":null,"billing":"quote","for":"5 or more users","notes":"Unlimited templates","src":[1]}],"price_note":"The pricing page also shows $10.05 a month for Essentials ($120.60 a year) as a coupon price; a footnote gives 30% off the first year of eligible annual plans. We price Essentials at the regular $15 [1].","lines":[{"key":"templates","value":true,"points":6,"note":"The features grid lists 5 templates on Essentials, the one-person plan [1].","sources":[1]},{"key":"bulk_send","value":true,"points":4,"note":"Pricing page checks bulk send on Standard, which has a public price; features page describes one-click sending to a large list [1][3].","sources":[1,3]},{"key":"signing_order","value":true,"points":3,"note":"Help article: turn on Set signer order and each next signer is emailed after the previous one signs; no plan named, so counted on listed plans [12].","sources":[12]},{"key":"payments","value":null,"points":0,"note":"Not published on the vendor's features or electronic-signature pages [3][4].","sources":[3,4]},{"key":"audit_trail","value":true,"points":4,"note":"Pricing page checks audit trail on Essentials: non-editable, tracking and time-stamping every action [1][4].","sources":[1,4]},{"key":"eidas_level","value":"qualified","points":12,"note":"Qualified signatures (QES) are an extra-cost option; announced with IDnow and Namirial in February 2023 [3][6].","sources":[3,6]},{"key":"id_check","value":true,"points":5,"note":"QES uses a video-call identity check through IDnow, at extra cost; SMS codes alone do not count [3][6].","sources":[3,6]},{"key":"esign_laws","value":null,"points":0,"note":"Not published: pricing page names only the ESIGN Act; the legality page makes no UETA compliance claim [1][7].","sources":[1,7]},{"key":"soc2_iso","value":true,"points":8,"note":"Pricing page says compliant with SOC 2 Type II and ISO 27001; the Trust Center lists Dropbox Sign SOC 2 and ISO 27001 [1][5].","sources":[1,5]},{"key":"sso","value":true,"points":5,"note":"Pricing page lists single sign-on on Premium (quote only); a vendor post describes SAML SSO for Enterprise customers [1][10].","sources":[1,10]},{"key":"two_factor","value":true,"points":3,"note":"Pricing page lists 2FA under security; a vendor post describes texted sign-in codes [1][9].","sources":[1,9]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [1].","sources":[1]},{"key":"api","value":true,"points":7,"note":"The Dropbox Sign API has SDKs and a free test mode; plans start at $75 per 50 requests a month, billed yearly [2][3].","sources":[2,3]},{"key":"integrations","value":["Google Drive","Microsoft OneDrive or SharePoint","Dropbox","Zapier"],"points":4,"note":"Integrations page lists Google Drive, OneDrive and Zapier; the home page names Dropbox [2][11].","sources":[2,11]},{"key":"mobile_apps","value":null,"points":0,"note":"Not confirmed: the e-signature page links iOS and Android downloads, but the App Store and Google Play pages it links to do not exist [4].","sources":[4]},{"key":"free_plan","value":true,"points":8,"note":"Features page FAQ: a free package allows up to three signature requests a month; the pricing page links a free plan [3][1].","sources":[3,1]},{"key":"docs_month","value":100,"points":8,"note":"Unlimited signature requests are listed in the paid plan comparison, counted as 100 [1].","sources":[1]},{"key":"price","value":15,"points":8,"note":"Essentials, $180 billed yearly, regular price; the lower $10.05 figure is not labelled [1].","sources":[1]}],"sources":[{"n":1,"title":"Dropbox Sign pricing","publisher":"Dropbox Sign","url":"https://sign.dropbox.com/products/dropbox-sign/pricing","accessed":"2026-10-08"},{"n":2,"title":"Dropbox Sign home","publisher":"Dropbox Sign","url":"https://sign.dropbox.com/","accessed":"2026-10-08"},{"n":3,"title":"Dropbox Sign features","publisher":"Dropbox Sign","url":"https://sign.dropbox.com/features","accessed":"2026-10-08"},{"n":4,"title":"Electronic signatures","publisher":"Dropbox Sign","url":"https://sign.dropbox.com/features/electronic-signatures","accessed":"2026-10-08"},{"n":5,"title":"Dropbox Trust Center","publisher":"Dropbox","url":"https://trust.dropbox.com/?product=dropboxsign&itemName=product_features&source=click&itemUid=a5bb6b4d-c23b-4d4f-9da1-bedf5dc74ff5","accessed":"2026-10-08"},{"n":6,"title":"Qualified electronic signatures from Dropbox Sign","publisher":"Dropbox Sign","url":"https://sign.dropbox.com/blog/qualified-electronic-signatures-from-dropbox-sign","accessed":"2026-10-08"},{"n":7,"title":"Electronic signature legality in the United States","publisher":"Dropbox Sign","url":"https://sign.dropbox.com/esignature-legality/united-states","accessed":"2026-10-08"},{"n":8,"title":"Recent security incident (Form 8-K, Exhibit 99.1)","publisher":"Dropbox, Inc. via SEC","url":"https://www.sec.gov/Archives/edgar/data/1467623/000146762324000024/may2024exhibit991.htm","accessed":"2026-10-08"},{"n":9,"title":"Two-factor authentication for eSignatures","publisher":"Dropbox Sign","url":"https://sign.dropbox.com/blog/esignature-two-factor-authentication","accessed":"2026-10-08"},{"n":10,"title":"SAML SSO at HelloSign","publisher":"Dropbox Sign","url":"https://sign.dropbox.com/blog/saml-sso-at-hellosign","accessed":"2026-10-08"},{"n":11,"title":"Dropbox Sign integrations","publisher":"Dropbox Sign","url":"https://sign.dropbox.com/integrations","accessed":"2026-10-08"},{"n":12,"title":"How to set the order of who signs in Dropbox Sign","publisher":"Dropbox","url":"https://help.dropbox.com/view-edit/change-signing-order-dropbox-sign","accessed":"2026-10-08"}]},{"id":"docusign","name":"DocuSign eSignature","vendor":"Docusign","category":"e-signature-software","website":"https://www.docusign.com/","rank":4,"of":9,"points":76,"by_criterion":[{"key":"signing","name":"Signing","earned":20,"available":20},{"key":"legal","name":"Legal strength","earned":17,"available":20},{"key":"security","name":"Security","earned":13,"available":19},{"key":"connect","name":"Connections","earned":14,"available":15},{"key":"price","name":"Price and limits","earned":12,"available":26}],"plans":[{"name":"Personal","price":"$10/month billed annually ($120/year)","usd_month":10,"billing":"yearly","for":"1 person","notes":"5 envelopes a month; templates, signing workflow","src":[2,1]},{"name":"Standard","price":"$30/user/month, $360 annual commitment, billed monthly","usd_month":30,"billing":"yearly","for":"Teams","notes":"100 envelopes per user per year","src":[1]},{"name":"Business Pro","price":"$45/user/month, $540 annual commitment, billed monthly","usd_month":45,"billing":"yearly","for":"Teams","notes":"Adds bulk send, payments, APIs","src":[1]}],"price_note":"The product page shows Personal at $10 a month billed annually ($120). The pricing page shows $11 a month billed monthly on an annual commitment of $132. We use the annual-billing price [2][1].","lines":[{"key":"templates","value":true,"points":6,"note":"Personal lists reusable templates [1].","sources":[1]},{"key":"bulk_send","value":true,"points":4,"note":"Business Pro lists bulk sending to multiple recipients at one time [1].","sources":[1]},{"key":"signing_order","value":true,"points":3,"note":"All three plans list a signing workflow [1].","sources":[1]},{"key":"payments","value":true,"points":3,"note":"Business Pro lists collecting payments during the signing process [1].","sources":[1]},{"key":"audit_trail","value":true,"points":4,"note":"Every signed document comes with a certificate of completion with audit details and timestamps [3].","sources":[3]},{"key":"eidas_level","value":"qualified","points":12,"note":"Docusign says it delivers EU Advanced and EU Qualified Electronic Signatures; its Identify page covers QES identity checks [5][6].","sources":[5,6]},{"key":"id_check","value":true,"points":5,"note":"Government ID with biometric check is offered; Standard and Business Pro include 5 one-time ID verifications, more as an add-on [1][6].","sources":[1,6]},{"key":"esign_laws","value":null,"points":0,"note":"The legality guide names ESIGN and UETA only as general law, with no Docusign claim; the compliance page omits UETA [7][5].","sources":[7,5]},{"key":"soc2_iso","value":true,"points":8,"note":"The compliance page names ISO 27001:2022 and SOC 2 Type 2 reports [4].","sources":[4]},{"key":"sso","value":true,"points":5,"note":"The features page describes single sign-on detecting email domains at login; SSO sits under Enhanced plans [3][1].","sources":[3,1]},{"key":"two_factor","value":null,"points":0,"note":"Not published on the vendor's features or security pages; SMS codes are described only for recipients [3][8].","sources":[3,8]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [1].","sources":[1]},{"key":"api","value":true,"points":7,"note":"Business Pro lists APIs, and the developer site documents the eSignature REST API for requesting signatures [1][9].","sources":[1,9]},{"key":"integrations","value":["Google Drive","Microsoft OneDrive or SharePoint","Dropbox"],"points":3,"note":"Features page lists Google Drive, OneDrive and Dropbox cloud storage links; Zapier is not mentioned [3].","sources":[3]},{"key":"mobile_apps","value":["iOS","Android"],"points":4,"note":"Features page links to the Apple App Store and Google Play apps for sending and signing [3].","sources":[3]},{"key":"free_plan","value":false,"points":0,"note":"The pricing page lists Personal, Standard and Business Pro, all paid, and no free plan [1].","sources":[1]},{"key":"docs_month","value":5,"points":2,"note":"Personal: 'Send 5 envelopes per month' [1].","sources":[1]},{"key":"price","value":10,"points":10,"note":"Personal, $10 a month billed annually ($120) on the product page; the pricing page shows $11 billed monthly [2][1].","sources":[2,1]}],"sources":[{"n":1,"title":"Docusign eSignature plans and pricing","publisher":"Docusign","url":"https://ecom.docusign.com/plans-and-pricing/esignature","accessed":"2026-10-08"},{"n":2,"title":"Docusign eSignature","publisher":"Docusign","url":"https://www.docusign.com/products/electronic-signature","accessed":"2026-10-08"},{"n":3,"title":"Docusign eSignature features","publisher":"Docusign","url":"https://www.docusign.com/products/electronic-signature/features","accessed":"2026-10-08"},{"n":4,"title":"Docusign trust and compliance","publisher":"Docusign","url":"https://www.docusign.com/trust/compliance","accessed":"2026-10-08"},{"n":5,"title":"Docusign customer compliance","publisher":"Docusign","url":"https://www.docusign.com/trust/compliance/customer-compliance","accessed":"2026-10-08"},{"n":6,"title":"Docusign Identify","publisher":"Docusign","url":"https://www.docusign.com/products/identify","accessed":"2026-10-08"},{"n":7,"title":"Electronic signature legality guide","publisher":"Docusign","url":"https://www.docusign.com/products/electronic-signature/legality","accessed":"2026-10-08"},{"n":8,"title":"Docusign trust security","publisher":"Docusign","url":"https://www.docusign.com/trust/security","accessed":"2026-10-08"},{"n":9,"title":"Request signatures and automate forms, REST API","publisher":"Docusign","url":"https://developers.docusign.com/","accessed":"2026-10-08"},{"n":10,"title":"Breach at DocuSign led to targeted email malware campaign","publisher":"Krebs on Security","url":"https://krebsonsecurity.com/2017/05/breach-at-docusign-led-to-targeted-email-malware-campaign/","accessed":"2026-10-08"}]},{"id":"signwell","name":"SignWell","vendor":"SignWell","category":"e-signature-software","website":"https://www.signwell.com/","rank":5,"of":9,"points":70,"by_criterion":[{"key":"signing","name":"Signing","earned":17,"available":20},{"key":"legal","name":"Legal strength","earned":6,"available":20},{"key":"security","name":"Security","earned":11,"available":19},{"key":"connect","name":"Connections","earned":10,"available":15},{"key":"price","name":"Price and limits","earned":26,"available":26}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 sender","notes":"3 documents a month, 1 template","src":[1]},{"name":"Light","price":"$10/month billed yearly","usd_month":10,"billing":"yearly","for":"1 sender","notes":"Unlimited documents, 5 templates per sender; $12 billed monthly","src":[1]},{"name":"Business","price":"$30/month billed yearly","usd_month":30,"billing":"yearly","for":"3 senders","notes":"Unlimited documents and templates; $36 billed monthly","src":[1]}],"price_note":"The pricing page says annual plans save 20%; it lists Light at $10 yearly or $12 monthly and Business at $30 or $36 [1]. Extra senders cost $10 a month on Light and $12 on Business when billed yearly [1].","lines":[{"key":"templates","value":true,"points":6,"note":"Light, the cheapest paid plan, includes 5 templates per sender [1].","sources":[1]},{"key":"bulk_send","value":true,"points":4,"note":"Bulk Send is listed on Light and above, not on Free [1].","sources":[1]},{"key":"signing_order","value":true,"points":3,"note":"The plan comparison table ticks Signing order on every plan [1].","sources":[1]},{"key":"payments","value":null,"points":0,"note":"Not published on the vendor's pricing or home pages [1][3].","sources":[1,3]},{"key":"audit_trail","value":true,"points":4,"note":"The pricing page says audit trails are included on every paid plan [1].","sources":[1]},{"key":"eidas_level","value":"simple","points":3,"note":"The legal page lists eIDAS among the laws SignWell complies with but names no signature level, so it counts as simple [4].","sources":[4]},{"key":"id_check","value":null,"points":0,"note":"The pricing page lists only static and one-time passcodes for signers [1].","sources":[1]},{"key":"esign_laws","value":true,"points":3,"note":"The legality page says SignWell complies with the ESIGN Act and UETA [4].","sources":[4]},{"key":"soc2_iso","value":true,"points":8,"note":"The security page says SignWell is SOC 2 Type II compliant [2].","sources":[2]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's pricing or security pages [1][2].","sources":[1,2]},{"key":"two_factor","value":true,"points":3,"note":"The pricing page ticks Security (encryption, 2FA) on every plan; it does not describe the sign-in steps [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's API page [5].","sources":[5]},{"key":"api","value":true,"points":7,"note":"API docs are public; the API is included on every plan and the free plan allows 3 API documents a month [1][5].","sources":[1,5]},{"key":"integrations","value":["Google Drive","Dropbox","Zapier"],"points":3,"note":"The help centre lists Google Drive, Dropbox and Zapier guides; no OneDrive or SharePoint guide appears [6].","sources":[6]},{"key":"mobile_apps","value":null,"points":0,"note":"Not published: the home page describes mobile-optimised signing and mentions no iOS or Android app [3].","sources":[]},{"key":"free_plan","value":true,"points":8,"note":"Free plan with 1 sender and 3 documents a month; recipients need no account [1].","sources":[1]},{"key":"docs_month","value":100,"points":8,"note":"Light lists unlimited documents, which counts as 100 [1].","sources":[1]},{"key":"price","value":10,"points":10,"note":"Light, $10 a month billed yearly [1].","sources":[1]}],"sources":[{"n":1,"title":"eSignature Software Pricing","publisher":"SignWell","url":"https://www.signwell.com/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Security","publisher":"SignWell","url":"https://www.signwell.com/security/","accessed":"2026-10-08"},{"n":3,"title":"SignWell home page","publisher":"SignWell","url":"https://www.signwell.com/","accessed":"2026-10-08"},{"n":4,"title":"Are electronic signatures legal?","publisher":"SignWell","url":"https://www.signwell.com/signatures-legal/","accessed":"2026-10-08"},{"n":5,"title":"SignWell API","publisher":"SignWell","url":"https://www.signwell.com/api/","accessed":"2026-10-08"},{"n":6,"title":"Integrations and API","publisher":"SignWell Help Center","url":"https://help.signwell.com/category/216-integrations-and-api","accessed":"2026-10-08"}]},{"id":"youtrust","name":"Youtrust","vendor":"Youtrust (formerly Yousign)","category":"e-signature-software","website":"https://youtrust.com/","rank":6,"of":9,"points":70,"by_criterion":[{"key":"signing","name":"Signing","earned":17,"available":20},{"key":"legal","name":"Legal strength","earned":17,"available":20},{"key":"security","name":"Security","earned":8,"available":19},{"key":"connect","name":"Connections","earned":8,"available":15},{"key":"price","name":"Price and limits","earned":20,"available":26}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 user","notes":"2 signature requests a month; no templates","src":[1]},{"name":"One","price":"€108/year (€9/month)","usd_month":10.07,"billing":"yearly","for":"1 user","notes":"10 signature requests a month, 1 template","src":[1]},{"name":"Plus","price":"€276/year per user (€23/month)","usd_month":25.73,"billing":"yearly","for":"Per user, up to 5","notes":"Unlimited simple signatures, templates, SMS codes","src":[1]},{"name":"Pro","price":"€456/year per user (€38/month)","usd_month":42.51,"billing":"yearly","for":"Per user, up to 5","notes":"Adds bulk send of 10 a month, bulk signing, document collection","src":[1]}],"price_note":"Prices are in euros before VAT; the page marks yearly billing as two months free, so monthly billing costs more (the struck-through One price is 132 euros a year) [1].","lines":[{"key":"templates","value":true,"points":6,"note":"The plan table gives One, the cheapest paid plan, 1 template; Plus and Pro have unlimited [1].","sources":[1]},{"key":"bulk_send","value":true,"points":4,"note":"Bulk Send to up to 500 recipients: 1 a month on Plus, 10 a month on Pro [1].","sources":[1]},{"key":"signing_order","value":true,"points":3,"note":"The plan table ticks Signers order on all four plans [1].","sources":[1]},{"key":"payments","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"audit_trail","value":true,"points":4,"note":"The plan table ticks an audit trail in PDF on every plan, archived for 10 years [1].","sources":[1]},{"key":"eidas_level","value":"qualified","points":12,"note":"Qualified eSignature (QES) is listed on Plus and Pro from 10 euros each in bundles of 10 or more with a yearly plan, and 15 euros each for 1 to 9 with a monthly plan [1].","sources":[1]},{"key":"id_check","value":true,"points":5,"note":"Advanced signatures, an add-on to Plus and Pro, check the signer's identity document [3].","sources":[1,3]},{"key":"esign_laws","value":null,"points":0,"note":"Not published on the vendor's eIDAS help article or terms [9][13].","sources":[9,13]},{"key":"soc2_iso","value":null,"points":0,"note":"Not published on the vendor's security page [7].","sources":[7]},{"key":"sso","value":true,"points":5,"note":"Single sign-on is a yearly-billing add-on on Pro, with a help article on activating it [1][6].","sources":[1,6]},{"key":"two_factor","value":true,"points":3,"note":"The plan table ticks two-factor authentication on One, Plus and Pro; a help article explains it [1][5].","sources":[1,5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's developer page [12].","sources":[12]},{"key":"api","value":true,"points":7,"note":"Public API docs; paid API plans start at 104 euros a month, with a free 40-day sandbox [2][12].","sources":[2,12]},{"key":"integrations","value":["Zapier"],"points":1,"note":"Zapier is listed from Plus; no Google Drive, OneDrive or Dropbox link appears [4][10].","sources":[4,10]},{"key":"mobile_apps","value":null,"points":0,"note":"Not published: the pricing page and terms describe a web application and mention no iOS or Android app [1][13].","sources":[]},{"key":"free_plan","value":true,"points":8,"note":"Free plan with 2 signature requests a month and no end date [1].","sources":[1]},{"key":"docs_month","value":10,"points":4,"note":"One allows 10 signature requests a month [1].","sources":[1]},{"key":"price","value":10.07,"points":8,"note":"One, 9 euros a month billed yearly (108 euros a year), before VAT [1]. Converted at €1 = $1.1186 [14].","sources":[1]}],"sources":[{"n":1,"title":"Pricing for Youtrust electronic signature application","publisher":"Youtrust","url":"https://youtrust.com/pricing-application","accessed":"2026-10-08"},{"n":2,"title":"API pricing","publisher":"Youtrust","url":"https://youtrust.com/pricing-api","accessed":"2026-10-08"},{"n":3,"title":"The various levels of electronic signature","publisher":"Youtrust Help Center","url":"https://help.youtrust.com/en/articles/73143-the-various-levels-of-electronic-signature","accessed":"2026-10-08"},{"n":4,"title":"API and integrations","publisher":"Youtrust Help Center","url":"https://help.youtrust.com/en/collections/12880-api-and-integrations","accessed":"2026-10-08"},{"n":5,"title":"Set up and use Two-factor authentication (2FA)","publisher":"Youtrust Help Center","url":"https://help.youtrust.com/en/articles/626395-set-up-and-use-two-factor-authentication-2fa","accessed":"2026-10-08"},{"n":6,"title":"Manage account and team","publisher":"Youtrust Help Center","url":"https://help.youtrust.com/en/collections/11387-manage-account-and-team","accessed":"2026-10-08"},{"n":7,"title":"Security","publisher":"Youtrust","url":"https://youtrust.com/security","accessed":"2026-10-08"},{"n":8,"title":"Yousign becomes Youtrust","publisher":"Youtrust","url":"https://youtrust.com/yousign-becomes-youtrust","accessed":"2026-10-08"},{"n":9,"title":"Youtrust & the eIDAS Regulation","publisher":"Youtrust Help Center","url":"https://help.youtrust.com/en/articles/73157-youtrust-the-eidas-regulation","accessed":"2026-10-08"},{"n":10,"title":"Youtrust home page","publisher":"Youtrust","url":"https://youtrust.com/","accessed":"2026-10-08"},{"n":11,"title":"Electronic signature levels","publisher":"Youtrust","url":"https://youtrust.com/electronic-signature-levels","accessed":"2026-10-08"},{"n":12,"title":"For developers","publisher":"Youtrust","url":"https://youtrust.com/developers","accessed":"2026-10-08"},{"n":13,"title":"Terms of service","publisher":"Youtrust","url":"https://youtrust.com/terms","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":14}]},{"id":"opensign","name":"OpenSign","vendor":"OpenSign Labs","category":"e-signature-software","website":"https://www.opensignlabs.com/","rank":7,"of":9,"points":63,"by_criterion":[{"key":"signing","name":"Signing","earned":17,"available":20},{"key":"legal","name":"Legal strength","earned":0,"available":20},{"key":"security","name":"Security","earned":11,"available":19},{"key":"connect","name":"Connections","earned":9,"available":15},{"key":"price","name":"Price and limits","earned":26,"available":26}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Unlimited signatures and templates, send in order","src":[1]},{"name":"Professional","price":"$9.99/month","usd_month":9.99,"billing":"yearly","for":"1 person","notes":"API, webhooks, Zapier, bulk send; $29.99 on monthly billing","src":[1]},{"name":"Teams","price":"$19.99/user/month","usd_month":19.99,"billing":"yearly","for":"Teams","notes":"Shared templates, 500 premium credits a year; $39.99 on monthly billing","src":[1]}],"price_note":"The yearly view of the pricing page is labelled 66% off; the $29.99 and $39.99 figures are the monthly view [1].","lines":[{"key":"templates","value":true,"points":6,"note":"Free plan lists unlimited templates; Professional includes everything in the free plan [1].","sources":[1]},{"key":"bulk_send","value":true,"points":4,"note":"Professional lists bulk send, up to 240 documents a year on yearly billing [1].","sources":[1]},{"key":"signing_order","value":true,"points":3,"note":"The free plan lists send in order [1].","sources":[1]},{"key":"payments","value":false,"points":0,"note":"Payment requests are marked coming soon on the Teams plan [1].","sources":[1]},{"key":"audit_trail","value":true,"points":4,"note":"Completion certificates are listed on the free plan, which Professional includes; 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Professional lists Zapier. Google Drive and OneDrive are not named [1].","sources":[1]},{"key":"mobile_apps","value":[],"points":0,"note":"The pricing page marks a mobile app as coming soon [1].","sources":[1]},{"key":"free_plan","value":true,"points":8,"note":"Free for life: request signatures from others with unlimited e-signatures [1].","sources":[1]},{"key":"docs_month","value":100,"points":8,"note":"The free plan, included in Professional, lists unlimited signatures; premium credits (240 a year) cover only API, public-link, kiosk and bulk sends [1].","sources":[1]},{"key":"price","value":9.99,"points":10,"note":"Professional, $9.99 a month on yearly billing [1].","sources":[1]}],"sources":[{"n":1,"title":"OpenSign pricing","publisher":"OpenSign","url":"https://www.opensignlabs.com/plans-pricing","accessed":"2026-10-08"},{"n":2,"title":"OpenSign FAQs","publisher":"OpenSign","url":"https://www.opensignlabs.com/faqs","accessed":"2026-10-08"},{"n":3,"title":"OpenSignLabs/OpenSign","publisher":"GitHub","url":"https://github.com/OpenSignLabs/OpenSign","accessed":"2026-10-08"},{"n":4,"title":"OpenSign API v1.1 documentation","publisher":"OpenSign docs","url":"https://docs.opensignlabs.com/docs/API-docs/v1.1","accessed":"2026-10-08"},{"n":5,"title":"Security (two-factor authentication and passkeys)","publisher":"OpenSign docs","url":"https://docs.opensignlabs.com/docs/help/Settings/SecurityManagement","accessed":"2026-10-08"}]},{"id":"documenso","name":"Documenso","vendor":"Documenso, Inc.","category":"e-signature-software","website":"https://documenso.com/","rank":8,"of":9,"points":62,"by_criterion":[{"key":"signing","name":"Signing","earned":17,"available":20},{"key":"legal","name":"Legal strength","earned":6,"available":20},{"key":"security","name":"Security","earned":11,"available":19},{"key":"connect","name":"Connections","earned":8,"available":15},{"key":"price","name":"Price and limits","earned":20,"available":26}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"5 documents a month, up to 10 recipients per document","src":[1]},{"name":"Individual","price":"$300/year","usd_month":25,"billing":"yearly","for":"1 person","notes":"Unlimited documents, API access for personal use","src":[1]},{"name":"Teams","price":"$480/year","usd_month":40,"billing":"yearly","for":"5 users included","notes":"Extra users $8 a month; embedded signing","src":[1]},{"name":"Platform","price":"$3,000/year","usd_month":250,"billing":"yearly","for":"Builders","notes":"Unlimited users and API access, white-label embedding","src":[1]}],"price_note":"The pricing page shows only yearly totals for paid plans [1].","lines":[{"key":"templates","value":true,"points":6,"note":"The features page presents reusable templates with no plan restriction; the pricing page lists none for Individual [13][1].","sources":[13,1]},{"key":"bulk_send","value":true,"points":4,"note":"Docs describe bulk send from a template: upload a CSV and each row creates a separate document; no plan restriction is listed [16].","sources":[16]},{"key":"signing_order","value":true,"points":3,"note":"Docs say recipients receive the document one at a time in the order you set; no plan restriction is listed [6].","sources":[6]},{"key":"payments","value":false,"points":0,"note":"The home page lists Stripe payments as coming soon [10].","sources":[10]},{"key":"audit_trail","value":true,"points":4,"note":"Docs say Documenso keeps an audit trail for each document, recording who signed and when; no plan restriction is listed [12].","sources":[12]},{"key":"eidas_level","value":"simple","points":3,"note":"Simple signatures are compliant; advanced and qualified are planned for H2 2026 and not available [2][3].","sources":[2,3]},{"key":"id_check","value":null,"points":0,"note":"Not published; recipient authentication offers passkey or 2FA only, and is an Enterprise feature [14].","sources":[14]},{"key":"esign_laws","value":true,"points":3,"note":"The compliance page lists the ESIGN Act and UETA as compliant [2].","sources":[2]},{"key":"soc2_iso","value":null,"points":0,"note":"The compliance page lists SOC 2 as compliant without a type, and ISO 27001 as planned [4].","sources":[4]},{"key":"sso","value":true,"points":5,"note":"OpenID Connect single sign-on works with any identity provider, on the Enterprise plan [8].","sources":[8]},{"key":"two_factor","value":true,"points":3,"note":"Docs describe authenticator-app two-factor sign-in and passkeys; no plan restriction is listed [7].","sources":[7]},{"key":"open_source","value":true,"points":3,"note":"The GitHub repository is licensed under AGPL-3.0 [5].","sources":[5]},{"key":"api","value":true,"points":7,"note":"Developer docs cover a REST API for creating and sending documents; Individual includes API access [9][1].","sources":[9,1]},{"key":"integrations","value":["Zapier"],"points":1,"note":"A Zapier feature page exists; Google Drive appears only as a Zapier example and Dropbox and OneDrive are not listed [11].","sources":[11]},{"key":"mobile_apps","value":null,"points":0,"note":"Not found on the vendor's pricing, home or documentation pages [1][10][15].","sources":[1,10,15]},{"key":"free_plan","value":true,"points":8,"note":"Free forever, 5 documents a month, up to 10 recipients per document [1].","sources":[1]},{"key":"docs_month","value":100,"points":8,"note":"Individual lists unlimited documents, counted as 100 under the rule; the pricing page links a fair-use policy [1].","sources":[1]},{"key":"price","value":25,"points":4,"note":"Individual, $300 billed yearly, which is $25 a month [1].","sources":[1]}],"sources":[{"n":1,"title":"Documenso pricing","publisher":"Documenso","url":"https://documenso.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Documenso compliance","publisher":"Documenso","url":"https://documenso.com/compliance","accessed":"2026-10-08"},{"n":3,"title":"Signature levels","publisher":"Documenso docs","url":"https://docs.documenso.com/docs/compliance/signature-levels","accessed":"2026-10-08"},{"n":4,"title":"Certifications and regulatory compliance","publisher":"Documenso docs","url":"https://docs.documenso.com/docs/compliance/certifications","accessed":"2026-10-08"},{"n":5,"title":"documenso/documenso","publisher":"GitHub","url":"https://github.com/documenso/documenso","accessed":"2026-10-08"},{"n":6,"title":"Add recipients","publisher":"Documenso docs","url":"https://docs.documenso.com/docs/users/documents/add-recipients","accessed":"2026-10-08"},{"n":7,"title":"Security settings","publisher":"Documenso docs","url":"https://docs.documenso.com/docs/users/settings/security","accessed":"2026-10-08"},{"n":8,"title":"Single sign-on","publisher":"Documenso docs","url":"https://docs.documenso.com/docs/users/organisations/single-sign-on","accessed":"2026-10-08"},{"n":9,"title":"Developer documentation","publisher":"Documenso docs","url":"https://docs.documenso.com/docs/developers","accessed":"2026-10-08"},{"n":10,"title":"Documenso home","publisher":"Documenso","url":"https://documenso.com/","accessed":"2026-10-08"},{"n":11,"title":"Documenso Zapier integration","publisher":"Documenso","url":"https://documenso.com/features/zapier","accessed":"2026-10-08"},{"n":12,"title":"E-sign compliance","publisher":"Documenso docs","url":"https://docs.documenso.com/docs/compliance/esign","accessed":"2026-10-08"},{"n":13,"title":"Documenso templates","publisher":"Documenso","url":"https://documenso.com/features/templates","accessed":"2026-10-08"},{"n":14,"title":"Send and track documents","publisher":"Documenso docs","url":"https://docs.documenso.com/docs/users/documents/send","accessed":"2026-10-08"},{"n":15,"title":"Documenso user guide","publisher":"Documenso docs","url":"https://docs.documenso.com/users","accessed":"2026-10-08"},{"n":16,"title":"Use templates","publisher":"Documenso docs","url":"https://docs.documenso.com/docs/users/templates/use","accessed":"2026-10-08"}]},{"id":"signeasy","name":"Signeasy","vendor":"Signeasy","category":"e-signature-software","website":"https://signeasy.com/","rank":9,"of":9,"points":58,"by_criterion":[{"key":"signing","name":"Signing","earned":11,"available":20},{"key":"legal","name":"Legal strength","earned":6,"available":20},{"key":"security","name":"Security","earned":16,"available":19},{"key":"connect","name":"Connections","earned":13,"available":15},{"key":"price","name":"Price and limits","earned":12,"available":26}],"plans":[{"name":"Personal","price":"$10/month billed yearly ($120/year)","usd_month":10,"billing":"yearly","for":"1 user","notes":"5 documents sent a month, no templates","src":[1]},{"name":"Business","price":"$20/month per seat billed yearly","usd_month":20,"billing":"yearly","for":"Per seat","notes":"Unlimited sending, 5 templates, signing order","src":[1]},{"name":"Business Pro","price":"$30/month per seat billed yearly","usd_month":30,"billing":"yearly","for":"Per seat","notes":"Unlimited templates; bulk send and SSO as add-ons","src":[1]}],"price_note":"The pricing page shows yearly-billed prices per seat; the Build Your Plan tier is priced by quote [1].","lines":[{"key":"templates","value":false,"points":0,"note":"The plan table shows no templates on Personal, the cheapest paid plan; Business allows 5 [1].","sources":[1]},{"key":"bulk_send","value":true,"points":4,"note":"Bulk send is an add-on on Business Pro and included in Build Your Plan [1].","sources":[1]},{"key":"signing_order","value":true,"points":3,"note":"Sequential signing is in the plan table for Business and above, not Personal [1].","sources":[1]},{"key":"payments","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"audit_trail","value":true,"points":4,"note":"The pricing page lists legally binding signing with a digital audit trail on the plan table [1].","sources":[1]},{"key":"eidas_level","value":"simple","points":3,"note":"The compliance page says full eIDAS compliance but names no level, so it counts as simple [2].","sources":[2]},{"key":"id_check","value":null,"points":0,"note":"Not published on the vendor's security page; it lists only passcodes and 2FA for signers [4].","sources":[4]},{"key":"esign_laws","value":true,"points":3,"note":"The compliance page says Signeasy complies with ESIGN and UETA [2].","sources":[2]},{"key":"soc2_iso","value":true,"points":8,"note":"The compliance page names SOC 2 Type 2 and regular external audits; the report is available on request [2].","sources":[2]},{"key":"sso","value":true,"points":5,"note":"Single sign-on is an add-on on Business Pro and included in Build Your Plan [1][4].","sources":[1,4]},{"key":"two_factor","value":true,"points":3,"note":"The security page says users can enable two-factor authentication; the plan table lists it for Business [1][4].","sources":[1,4]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's security page [4].","sources":[4]},{"key":"api","value":true,"points":7,"note":"API docs list envelope sending; the Starter API plan is $0 with a sandbox [6][7].","sources":[6,7]},{"key":"integrations","value":["Google Drive","Microsoft OneDrive or SharePoint"],"points":2,"note":"Google Drive and SharePoint are listed; Business syncs to OneDrive. Dropbox and Zapier are not listed [1][3].","sources":[1,3]},{"key":"mobile_apps","value":["iOS","Android"],"points":4,"note":"The mobile page links the App Store and Google Play apps [5].","sources":[5]},{"key":"free_plan","value":false,"points":0,"note":"The pricing FAQ offers a 14-day free trial, then a paid plan [1].","sources":[1]},{"key":"docs_month","value":5,"points":2,"note":"Personal allows sending 5 contracts for signature a month [1].","sources":[1]},{"key":"price","value":10,"points":10,"note":"Personal, $10 a month billed yearly [1].","sources":[1]}],"sources":[{"n":1,"title":"eSignature and Contract Management Pricing","publisher":"Signeasy","url":"https://signeasy.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Compliance","publisher":"Signeasy","url":"https://signeasy.com/compliance","accessed":"2026-10-08"},{"n":3,"title":"Integrations","publisher":"Signeasy","url":"https://signeasy.com/integrations","accessed":"2026-10-08"},{"n":4,"title":"Security","publisher":"Signeasy","url":"https://signeasy.com/security","accessed":"2026-10-08"},{"n":5,"title":"Mobile","publisher":"Signeasy","url":"https://signeasy.com/mobile","accessed":"2026-10-08"},{"n":6,"title":"API pricing","publisher":"Signeasy","url":"https://signeasy.com/pricing/api","accessed":"2026-10-08"},{"n":7,"title":"Signeasy API documentation","publisher":"Signeasy","url":"https://docs.signeasy.com/","accessed":"2026-10-08"}]},{"id":"mozilla-thunderbird","name":"Mozilla Thunderbird","vendor":"MZLA Technologies / Mozilla","category":"email-clients","website":"https://www.thunderbird.net/","rank":1,"of":10,"points":88,"by_criterion":[{"key":"mail","name":"Mail and accounts","earned":23,"available":27},{"key":"organiser","name":"Calendar and contacts","earned":9,"available":9},{"key":"privacy","name":"Privacy and encryption","earned":24,"available":28},{"key":"systems","name":"Systems and upkeep","earned":11,"available":15},{"key":"price","name":"Price","earned":21,"available":21}],"plans":[{"name":"Thunderbird","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Funded by optional donations; no paid plan","src":[1]}],"price_note":null,"lines":[{"key":"protocols","value":["IMAP","POP3","Exchange","Gmail and Microsoft 365 sign-in"],"points":12,"note":"Release notes cover IMAP/POP setup and Gmail OAuth2; Exchange posts cover EWS, Graph and Microsoft OAuth2 sign-in [3][6][9].","sources":[3,6,9]},{"key":"unified_inbox","value":true,"points":4,"note":"'Manage all accounts separately or in a unified inbox' [1].","sources":[1]},{"key":"mail_tools","value":["Scheduled send","Templates"],"points":4,"note":"Release notes refer to a 'Send Later' feature and to message templates. Snooze and undo send are not listed on pages read [5][10].","sources":[5,10]},{"key":"rules","value":true,"points":3,"note":"Release notes describe message filters and the Quick Filter [4].","sources":[4]},{"key":"calendar","value":true,"points":6,"note":"Home page promises calendars in one app; release notes cover calendar setup and event fixes [1][4].","sources":[1,4]},{"key":"caldav","value":true,"points":3,"note":"Release notes mention CalDAV calendars and CardDAV address books syncing [3][4].","sources":[3,4]},{"key":"pgp","value":true,"points":7,"note":"Release notes cover OpenPGP key import, discovery and encryption, built into the app [3][4].","sources":[3,4]},{"key":"smime","value":true,"points":6,"note":"Release notes mention S/MIME signed-mail display and ECDH encryption and decryption; counted as built-in [4][5].","sources":[4,5]},{"key":"tracker_block","value":null,"points":0,"note":"Not published on the vendor's pages [1][3].","sources":[1,3]},{"key":"open_source","value":true,"points":6,"note":"Home page says Thunderbird is open source; the Android app is Apache-2.0 on GitHub [1][8].","sources":[1,8]},{"key":"local_processing","value":true,"points":5,"note":"Policy: messages are stored and processed locally; sync runs directly between Thunderbird and your provider [7].","sources":[7]},{"key":"platforms","value":["macOS","Linux","Android"],"points":6,"note":"Download page lists desktop builds for macOS and Linux, and Android through Google Play and F-Droid [2].","sources":[2]},{"key":"updated","value":true,"points":5,"note":"Thunderbird 157.0 was released on September 30, 2026 [3].","sources":[3]},{"key":"no_ads","value":true,"points":3,"note":"Open-source app; the home page says it does not 'sell ads in your inbox' [1].","sources":[1]},{"key":"free_plan","value":true,"points":6,"note":"'Free forever'; the full app is free [1].","sources":[1]},{"key":"price","value":0,"points":12,"note":"The full app is free, funded by optional donations [1].","sources":[1]}],"sources":[{"n":1,"title":"Thunderbird: Make Email Yours","publisher":"Thunderbird","url":"https://www.thunderbird.net/en-US/","accessed":"2026-10-08"},{"n":2,"title":"Download Thunderbird: all platforms and languages","publisher":"Thunderbird","url":"https://www.thunderbird.net/en-US/thunderbird/all/","accessed":"2026-10-08"},{"n":3,"title":"Thunderbird 157.0 release notes","publisher":"Thunderbird","url":"https://www.thunderbird.net/en-US/thunderbird/157.0/releasenotes/","accessed":"2026-10-08"},{"n":4,"title":"Thunderbird 140.0esr release notes","publisher":"Thunderbird","url":"https://www.thunderbird.net/en-US/thunderbird/140.0esr/releasenotes/","accessed":"2026-10-08"},{"n":5,"title":"Thunderbird 128.0esr release notes","publisher":"Thunderbird","url":"https://www.thunderbird.net/en-US/thunderbird/128.0esr/releasenotes/","accessed":"2026-10-08"},{"n":6,"title":"Thunderbird adds native Microsoft Exchange email support","publisher":"Thunderbird Blog","url":"https://blog.thunderbird.net/2025/11/thunderbird-adds-native-microsoft-exchange-email-support/","accessed":"2026-10-08"},{"n":7,"title":"Thunderbird privacy policy","publisher":"Thunderbird","url":"https://www.thunderbird.net/en-US/privacy/","accessed":"2026-10-08"},{"n":8,"title":"thunderbird/thunderbird-android","publisher":"GitHub","url":"https://github.com/thunderbird/thunderbird-android","accessed":"2026-10-08"},{"n":9,"title":"Thunderbird Desktop New Protocol Support: Microsoft Graph API","publisher":"Thunderbird Blog","url":"https://blog.thunderbird.net/2026/09/thunderbird-desktop-new-protocol-support-microsoft-graph-api/","accessed":"2026-10-08"},{"n":10,"title":"Thunderbird 115.0esr release notes","publisher":"Mozilla Thunderbird","url":"https://www.thunderbird.net/en-US/thunderbird/115.0esr/releasenotes/","accessed":"2026-10-08"}]},{"id":"betterbird","name":"Betterbird","vendor":"Betterbird project","category":"email-clients","website":"https://www.betterbird.eu/","rank":2,"of":10,"points":78,"by_criterion":[{"key":"mail","name":"Mail and accounts","earned":15,"available":27},{"key":"organiser","name":"Calendar and contacts","earned":9,"available":9},{"key":"privacy","name":"Privacy and encryption","earned":24,"available":28},{"key":"systems","name":"Systems and upkeep","earned":9,"available":15},{"key":"price","name":"Price","earned":21,"available":21}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"No price shown; the project asks for donations","src":[2,7]}],"price_note":null,"lines":[{"key":"protocols","value":["IMAP","POP3"],"points":6,"note":"Support page lists IMAP and POP accounts; Exchange and Google or Microsoft sign-in are not documented [4][3].","sources":[3,4]},{"key":"unified_inbox","value":true,"points":4,"note":"Support and expert-tips pages describe unified folders that combine mail [4][5].","sources":[4,5]},{"key":"mail_tools","value":["Templates"],"points":2,"note":"Release notes mention 'Reply with Template' and a template folder. No other listed tool is documented [3].","sources":[3]},{"key":"rules","value":true,"points":3,"note":"Support page refers to Tools > Message Filters; release notes mention the Filter Editor [4][3].","sources":[3,4]},{"key":"calendar","value":true,"points":6,"note":"Release notes cover calendar item descriptions and the expert-tips page covers calendar alarm dialogs and event settings, so the app has a built-in calendar [3][5].","sources":[3,5]},{"key":"caldav","value":true,"points":3,"note":"Support page lists CalDAV calendars and CardDAV address books among online services a user may have configured in the app [4].","sources":[4]},{"key":"pgp","value":true,"points":7,"note":"Home page lists search in PGP-encrypted messages; expert tips list OpenPGP settings [1][5].","sources":[1,5]},{"key":"smime","value":true,"points":6,"note":"Home page lists global search in S/MIME-encrypted messages, so S/MIME mail is handled in the app [1].","sources":[1]},{"key":"tracker_block","value":null,"points":0,"note":"Not published on the vendor's release notes, support or expert-tips pages [3][4][5].","sources":[3,4,5]},{"key":"open_source","value":true,"points":6,"note":"Source is under the Mozilla Public License Version 2.0, per the LICENSE file in the project repository and the legal page [8][6].","sources":[6,8]},{"key":"local_processing","value":true,"points":5,"note":"Legal page says Betterbird only sends mail you write, not to Betterbird or Mozilla servers [6].","sources":[6]},{"key":"platforms","value":["macOS","Linux"],"points":4,"note":"Downloads page lists Mac disk images and a Linux archive; no iOS, Android or web version [2].","sources":[2]},{"key":"updated","value":true,"points":5,"note":"Downloads page shows Windows release 153.4.0esr-bb10 dated 29 September 2026 [2].","sources":[2]},{"key":"no_ads","value":true,"points":3,"note":"Open-source app under the Mozilla Public License 2.0 [8].","sources":[8]},{"key":"free_plan","value":true,"points":6,"note":"Open-source download with no price shown; the donate page asks for donations. Read as free [7][2].","sources":[2,7]},{"key":"price","value":0,"points":12,"note":"No price is charged on the vendor's pages; the full app is a free download [2][7].","sources":[2,7]}],"sources":[{"n":1,"title":"Betterbird","publisher":"Betterbird project","url":"https://www.betterbird.eu/","accessed":"2026-10-08"},{"n":2,"title":"Betterbird downloads","publisher":"Betterbird project","url":"https://www.betterbird.eu/downloads/","accessed":"2026-10-08"},{"n":3,"title":"Betterbird release notes","publisher":"Betterbird project","url":"https://www.betterbird.eu/releasenotes/","accessed":"2026-10-08"},{"n":4,"title":"Betterbird support","publisher":"Betterbird project","url":"https://www.betterbird.eu/support/","accessed":"2026-10-08"},{"n":5,"title":"Betterbird expert tips","publisher":"Betterbird project","url":"https://www.betterbird.eu/expert-tips/","accessed":"2026-10-08"},{"n":6,"title":"Betterbird legal","publisher":"Betterbird project","url":"https://www.betterbird.eu/legal/","accessed":"2026-10-08"},{"n":7,"title":"Donate to Betterbird","publisher":"Betterbird project","url":"https://www.betterbird.eu/donate/","accessed":"2026-10-08"},{"n":8,"title":"Betterbird/thunderbird-patches LICENSE","publisher":"GitHub","url":"https://github.com/Betterbird/thunderbird-patches/blob/main/LICENSE","accessed":"2026-10-08"},{"n":9,"title":"Betterbird system requirements","publisher":"Betterbird project","url":"https://www.betterbird.eu/system-requirements/","accessed":"2026-10-08"}]},{"id":"bluemail","name":"BlueMail","vendor":"Blix","category":"email-clients","website":"https://bluemail.me/","rank":3,"of":10,"points":78,"by_criterion":[{"key":"mail","name":"Mail and accounts","earned":22,"available":27},{"key":"organiser","name":"Calendar and contacts","earned":9,"available":9},{"key":"privacy","name":"Privacy and encryption","earned":16,"available":28},{"key":"systems","name":"Systems and upkeep","earned":13,"available":15},{"key":"price","name":"Price","earned":18,"available":21}],"plans":[{"name":"Personal","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Unlimited accounts, unified inbox, PGP, all five platforms","src":[1]},{"name":"Plus","price":"$4.99/month","usd_month":4.99,"billing":"monthly","for":"1 person","notes":"Adds GemAI, desktop email backup, priority support; 7-day trial","src":[1]}],"price_note":"Plus is $4.99 a month in the pricing page's own price data, which also lists a yearly price of $35.99 flagged as a summer sale [1]. The price line uses the free Personal plan, which has no account limit [1].","lines":[{"key":"protocols","value":["IMAP","POP3","Exchange","Gmail and Microsoft 365 sign-in"],"points":12,"note":"Setup page names IMAP and POP3; help covers Exchange via ActiveSync or EWS; the OAuth pages name Gmail and Office 365 sign-in [4][6][7][8].","sources":[4,6,7,8]},{"key":"unified_inbox","value":true,"points":4,"note":"Features page: every account in one blended view [15].","sources":[15]},{"key":"mail_tools","value":["Snooze","Undo send","Templates"],"points":6,"note":"Later Board parks a message until a chosen moment; undo send has a 5-second default; smart templates are listed. Scheduled send is not listed [11][12].","sources":[11,12]},{"key":"rules","value":null,"points":0,"note":"Not published on the vendor's features pages or help index; only a Smart Filter article appears [5][11].","sources":[5,11]},{"key":"calendar","value":true,"points":6,"note":"Features page lists an integrated calendar showing mail and time side by side [15].","sources":[15]},{"key":"caldav","value":true,"points":3,"note":"Help article says a calendar whose server supports CalDAV can be added manually [10].","sources":[10]},{"key":"pgp","value":true,"points":7,"note":"Pricing lists PGP end-to-end encryption on the free Personal plan; help covers PGP keys [1][5].","sources":[1,5]},{"key":"smime","value":false,"points":0,"note":"Help for Windows says S/MIME needs an Enterprise licence; no individual plan includes it [9].","sources":[9]},{"key":"tracker_block","value":true,"points":4,"note":"Security page says BlueMail blocks intrusive tracking pixels by default [3].","sources":[3]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's home, download or security pages [2][3][13].","sources":[2,3,13]},{"key":"local_processing","value":true,"points":5,"note":"Security page: mail syncs straight between device and provider; emails are not stored on its servers [3].","sources":[3]},{"key":"platforms","value":["macOS","Linux","iOS","Android"],"points":8,"note":"Download page lists Mac, Linux, iOS and Android apps; no web app is listed [13].","sources":[13]},{"key":"updated","value":true,"points":5,"note":"Microsoft Store listing for BlueMail shows the app package last updated on 31 August 2026 [14].","sources":[14]},{"key":"no_ads","value":null,"points":0,"note":"Pricing and home pages do not mention ads, and do not say there are none [1][2].","sources":[1,2]},{"key":"free_plan","value":true,"points":6,"note":"Personal plan is free forever for individual use, with unlimited accounts [1].","sources":[1]},{"key":"price","value":0,"points":12,"note":"The free Personal plan has unlimited accounts, so it counts as $0 [1].","sources":[1]}],"sources":[{"n":1,"title":"BlueMail pricing","publisher":"Blix","url":"https://bluemail.me/pricing/","accessed":"2026-10-08"},{"n":2,"title":"BlueMail home page","publisher":"Blix","url":"https://bluemail.me/","accessed":"2026-10-08"},{"n":3,"title":"BlueMail security","publisher":"Blix","url":"https://bluemail.me/security/","accessed":"2026-10-08"},{"n":4,"title":"BlueMail email setup","publisher":"Blix","url":"https://bluemail.me/setup/","accessed":"2026-10-08"},{"n":5,"title":"BlueMail help center","publisher":"Blix","url":"https://bluemail.me/help/","accessed":"2026-10-08"},{"n":6,"title":"Adding an Exchange account","publisher":"Blix","url":"https://bluemail.me/help/add-exchange-account/","accessed":"2026-10-08"},{"n":7,"title":"Microsoft OAuth 2.0 changes","publisher":"Blix","url":"https://bluemail.me/help/oauth-outlook/","accessed":"2026-10-08"},{"n":8,"title":"BlueMail OAuth 2.0","publisher":"Blix","url":"https://bluemail.me/security/oauth/","accessed":"2026-10-08"},{"n":9,"title":"S/MIME on Windows","publisher":"Blix","url":"https://bluemail.me/help/smime-windows/","accessed":"2026-10-08"},{"n":10,"title":"CalDAV support for the calendar","publisher":"Blix","url":"https://bluemail.me/help/calendar-caldav/","accessed":"2026-10-08"},{"n":11,"title":"Get stuff done","publisher":"Blix","url":"https://bluemail.me/features/get-stuff-done/","accessed":"2026-10-08"},{"n":12,"title":"Undo send","publisher":"Blix","url":"https://bluemail.me/help/undo-send/","accessed":"2026-10-08"},{"n":13,"title":"Download BlueMail","publisher":"Blix","url":"https://bluemail.me/download/","accessed":"2026-10-08"},{"n":14,"title":"Blue Mail - Email & Calendar","publisher":"Microsoft Store","url":"https://apps.microsoft.com/detail/9PMHZVM588P4","accessed":"2026-10-08"},{"n":15,"title":"BlueMail features","publisher":"Blix","url":"https://bluemail.me/features/","accessed":"2026-10-08"}]},{"id":"em-client","name":"eM Client","vendor":"eM Client s.r.o.","category":"email-clients","website":"https://www.emclient.com/","rank":4,"of":10,"points":73,"by_criterion":[{"key":"mail","name":"Mail and accounts","earned":23,"available":27},{"key":"organiser","name":"Calendar and contacts","earned":9,"available":9},{"key":"privacy","name":"Privacy and encryption","earned":17,"available":28},{"key":"systems","name":"Systems and upkeep","earned":11,"available":15},{"key":"price","name":"Price","earned":13,"available":21}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"2 email accounts, 1 device, home use only","src":[1]},{"name":"Personal (yearly)","price":"€49.95/year","usd_month":4.66,"billing":"yearly","for":"1 person","notes":"Unlimited accounts, up to 3 devices; AI add-on included with the subscription","src":[1]},{"name":"Personal (one-time)","price":"€74.95 one time","usd_month":null,"billing":"one-time","for":"1 person","notes":"Unlimited accounts, up to 3 devices; lifetime upgrades","src":[1]}],"price_note":"The pricing page shows euros only, and does not say whether tax is included [1]. We convert at the ECB rate.","lines":[{"key":"protocols","value":["IMAP","POP3","Exchange","Gmail and Microsoft 365 sign-in"],"points":12,"note":"Lists POP3, IMAP, Exchange and Office365; setup help describes browser-based OAuth sign-in for Gmail and Microsoft 365 [2][3].","sources":[2,3]},{"key":"unified_inbox","value":null,"points":0,"note":"Not published on the vendor's feature pages [2][11].","sources":[2,11]},{"key":"mail_tools","value":["Scheduled send","Snooze","Undo send","Templates"],"points":8,"note":"Feature page lists send later, recalling a sent message, snooze and templates. Snooze is Personal and Business only [1][2].","sources":[1,2]},{"key":"rules","value":true,"points":3,"note":"Rules can apply to incoming and outgoing mail, built from a library, by AI or from scratch; free plan includes rules [1][2].","sources":[1,2]},{"key":"calendar","value":true,"points":6,"note":"Calendar with event invitations and online meetings is included on every plan [1][4].","sources":[1,4]},{"key":"caldav","value":true,"points":3,"note":"Account setup help describes adding CalDAV calendars and CardDAV contacts [3].","sources":[3]},{"key":"pgp","value":true,"points":7,"note":"Feature page: send and receive PGP-encrypted messages; pricing lists PGP on every plan [1][2].","sources":[1,2]},{"key":"smime","value":true,"points":6,"note":"'Encrypt and digitally sign messages via S/MIME or PGP'; S/MIME listed on every plan [1][11].","sources":[1,11]},{"key":"tracker_block","value":true,"points":4,"note":"Default setting is 'Always ask' before loading content that could track you; tracking-pixel blocking is on Personal [1][5].","sources":[1,5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages read [1][11].","sources":[1,11]},{"key":"local_processing","value":null,"points":0,"note":"Not published on the vendor's privacy policy [7]. It says the vendor has no access to email content but mentions a translation service.","sources":[7]},{"key":"platforms","value":["macOS","iOS","Android"],"points":6,"note":"Overview: 'Available for: Windows, macOS, iOS and Android'; App Store lists iOS, no beta label; download page offers Windows [8][9][11][12].","sources":[8,9,11,12]},{"key":"updated","value":true,"points":5,"note":"Release history lists version 11.0.1054.0 on October 8, 2026 [10].","sources":[10]},{"key":"no_ads","value":true,"points":3,"note":"Price line uses the paid Personal plan; vendor page says the app is ad-free, even the free version [6].","sources":[1,6]},{"key":"free_plan","value":true,"points":6,"note":"Free plan for home use allows 2 email accounts, with calendar and encryption included [1].","sources":[1]},{"key":"price","value":55.87,"points":4,"note":"Personal, €49.95 a year, billed yearly; cheaper than the €74.95 one-time licence. Free plan is limited to 2 accounts [1]. Converted at €1 = $1.1186 [13].","sources":[1]}],"sources":[{"n":1,"title":"eM Client pricing","publisher":"eM Client","url":"https://www.emclient.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"eM Client email features","publisher":"eM Client","url":"https://www.emclient.com/features-email","accessed":"2026-10-08"},{"n":3,"title":"Account setup FAQ","publisher":"eM Client","url":"https://www.emclient.com/faq-account-setup","accessed":"2026-10-08"},{"n":4,"title":"eM Client calendar features","publisher":"eM Client","url":"https://www.emclient.com/features-calendar","accessed":"2026-10-08"},{"n":5,"title":"Email tracking","publisher":"eM Client","url":"https://www.emclient.com/email-tracking","accessed":"2026-10-08"},{"n":6,"title":"Email without ads","publisher":"eM Client","url":"https://www.emclient.com/email-without-ads","accessed":"2026-10-08"},{"n":7,"title":"eM Client privacy policy","publisher":"eM Client","url":"https://www.emclient.com/privacy-policy","accessed":"2026-10-08"},{"n":8,"title":"eM Client mobile FAQ","publisher":"eM Client","url":"https://www.emclient.com/mobile-faq","accessed":"2026-10-08"},{"n":9,"title":"Download eM Client","publisher":"eM Client","url":"https://www.emclient.com/download","accessed":"2026-10-08"},{"n":10,"title":"eM Client release history","publisher":"eM Client","url":"https://www.emclient.com/release-history","accessed":"2026-10-08"},{"n":11,"title":"eM Client features overview","publisher":"eM Client","url":"https://www.emclient.com/features-overview","accessed":"2026-10-08"},{"n":12,"title":"eM Client on the App Store","publisher":"Apple App Store","url":"https://apps.apple.com/app/em-client/id1561166404","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":13}]},{"id":"microsoft-outlook","name":"Microsoft Outlook","vendor":"Microsoft","category":"email-clients","website":"https://www.microsoft.com/en-us/microsoft-365/outlook/outlook-for-windows","rank":5,"of":10,"points":67,"by_criterion":[{"key":"mail","name":"Mail and accounts","earned":20,"available":27},{"key":"organiser","name":"Calendar and contacts","earned":6,"available":9},{"key":"privacy","name":"Privacy and encryption","earned":10,"available":28},{"key":"systems","name":"Systems and upkeep","earned":13,"available":15},{"key":"price","name":"Price","earned":18,"available":21}],"plans":[{"name":"Outlook for Windows (free)","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Ad-supported; for customers without a paid Microsoft subscription","src":[1]},{"name":"Microsoft 365 Basic, Personal or Family","price":"Price varies by location","usd_month":null,"billing":"quote","for":"1 person, or a family","notes":"Removes ads served by Microsoft","src":[1,5]}],"price_note":"Microsoft says Microsoft 365 prices vary by location [5]; the price line uses the free app.","lines":[{"key":"protocols","value":["IMAP","POP3","Exchange"],"points":9,"note":"IMAP and POP are available in both versions; Exchange accounts are listed [7]. No page describes Gmail or Microsoft sign-in by OAuth [3].","sources":[3,4,7]},{"key":"unified_inbox","value":null,"points":0,"note":"Not published on the vendor's pages [2][4].","sources":[2,4]},{"key":"mail_tools","value":["Scheduled send","Snooze","Undo send","Templates"],"points":8,"note":"Schedule send, snooze, undo send available in new Outlook. Templates counted from 'Mail templates (OFT files)', available in both [2][4].","sources":[2,4]},{"key":"rules","value":true,"points":3,"note":"Rules are available in classic Outlook and partially available in new Outlook [4].","sources":[4]},{"key":"calendar","value":true,"points":6,"note":"'Calendar module' is available in both versions; My Day shows the calendar in the inbox [2][4].","sources":[2,4]},{"key":"caldav","value":null,"points":0,"note":"Not published on the vendor's pages [4].","sources":[4]},{"key":"pgp","value":null,"points":0,"note":"Not published on the vendor's pages [4].","sources":[4]},{"key":"smime","value":true,"points":6,"note":"S/MIME is listed as available in both new and classic Outlook [4].","sources":[4]},{"key":"tracker_block","value":true,"points":4,"note":"Support page says classic Outlook is set by default to block automatic picture downloads from the Internet [9].","sources":[9]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages read [1][2].","sources":[1,2]},{"key":"local_processing","value":null,"points":0,"note":"Not published on the vendor's pages [1][2].","sources":[1,2]},{"key":"platforms","value":["macOS","iOS","Android","Web"],"points":8,"note":"Store page names free iOS and Android apps; support hub covers Outlook for Mac and Outlook.com [1][6].","sources":[1,6]},{"key":"updated","value":true,"points":5,"note":"Microsoft Store listing shows the Windows app last updated 27 August 2026 [1].","sources":[1]},{"key":"no_ads","value":false,"points":0,"note":"The free version is ad-supported, and shows ads to users of free email services [1].","sources":[1]},{"key":"free_plan","value":true,"points":6,"note":"The new Outlook for Windows is free, with a paid subscription only needed to remove ads [1].","sources":[1]},{"key":"price","value":0,"points":12,"note":"The full app is free; the cheapest option is the ad-supported free version [1].","sources":[1]}],"sources":[{"n":1,"title":"Outlook for Windows - Free download and install on Windows","publisher":"Microsoft Store","url":"https://apps.microsoft.com/detail/9nrx63209r7b","accessed":"2026-10-08"},{"n":2,"title":"Getting started with the new Outlook for Windows","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/Outlook/getstarted/getting-started-with-the-new-outlook-for-windows","accessed":"2026-10-08"},{"n":3,"title":"Add an email account to Outlook for Windows","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/Outlook/getstarted/add-an-email-account-to-outlook-for-windows","accessed":"2026-10-08"},{"n":4,"title":"New and classic Outlook for Windows feature comparison","publisher":"Microsoft Support","url":"https://support.microsoft.com/office/de453583-1e76-48bf-975a-2e9cd2ee16dd","accessed":"2026-10-08"},{"n":5,"title":"Premium features in Outlook.com for Microsoft 365 subscribers","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/outlook/premium-features-in-outlook-com-for-microsoft-365-subscribers","accessed":"2026-10-08"},{"n":6,"title":"Outlook help and learning","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/outlook","accessed":"2026-10-08"},{"n":7,"title":"Add an email account to Outlook","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/office/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b","accessed":"2026-10-08"},{"n":8,"title":"Overview of the new Outlook for Windows","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/microsoft-365-apps/outlook/overview-new-outlook-windows","accessed":"2026-10-08"},{"n":9,"title":"Block or unblock automatic picture downloads in email messages in Outlook","publisher":"Microsoft","url":"https://support.microsoft.com/en-us/office/block-or-unblock-automatic-picture-downloads-in-email-messages-in-outlook-15e08854-6808-49b1-9a0a-50b81f2d617a","accessed":"2026-10-08"}]},{"id":"mailspring","name":"Mailspring","vendor":"Foundry 376","category":"email-clients","website":"https://getmailspring.com/","rank":6,"of":10,"points":65,"by_criterion":[{"key":"mail","name":"Mail and accounts","earned":21,"available":27},{"key":"organiser","name":"Calendar and contacts","earned":3,"available":9},{"key":"privacy","name":"Privacy and encryption","earned":11,"available":28},{"key":"systems","name":"Systems and upkeep","earned":9,"available":15},{"key":"price","name":"Price","earned":21,"available":21}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Unlimited accounts; weekly limits on Pro features","src":[2]},{"name":"Pro (yearly)","price":"$85/year","usd_month":7.08,"billing":"yearly","for":"1 person","notes":"Removes weekly limits; 11% below the monthly price","src":[1]},{"name":"Pro (monthly)","price":"$8/month","usd_month":8,"billing":"monthly","for":"1 person","notes":null,"src":[1]}],"price_note":"The yearly Pro price is $85, which is 11% below twelve monthly payments [1].","lines":[{"key":"protocols","value":["IMAP","Gmail and Microsoft 365 sign-in"],"points":6,"note":"IMAP works; Google and Microsoft 365 accounts sign in with those providers. Docs say POP3 and Exchange protocols are unsupported [3].","sources":[3]},{"key":"unified_inbox","value":true,"points":4,"note":"Homepage and free-plan article list a unified inbox [4][2].","sources":[4,2]},{"key":"mail_tools","value":["Scheduled send","Snooze","Undo send","Templates"],"points":8,"note":"Send later and snooze have free weekly quotas and unlimited use on Pro; undo send and templates are listed [2][4][10].","sources":[2,4,10]},{"key":"rules","value":true,"points":3,"note":"Rules can move mail to trash or folders and apply labels; they run only while the app is open [5].","sources":[5]},{"key":"calendar","value":false,"points":0,"note":"Homepage says a full-featured calendar is coming later this year, so we count it as not yet available [4].","sources":[4]},{"key":"caldav","value":true,"points":3,"note":"Homepage says Mailspring syncs directly via IMAP, CalDAV and CardDAV; release notes list CalDAV and CardDAV fixes [4][7].","sources":[4,7]},{"key":"pgp","value":null,"points":0,"note":"Not published on the vendor's homepage, security page or documentation index [4][12][11].","sources":[4,12,11]},{"key":"smime","value":null,"points":0,"note":"Not published on the vendor's homepage, security page or documentation index [4][12][11].","sources":[4,12,11]},{"key":"tracker_block","value":null,"points":0,"note":"Vendor article says clients can turn off image loading; it does not say remote images are blocked by default [13].","sources":[13]},{"key":"open_source","value":true,"points":6,"note":"Code is public on GitHub; homepage says MIT licence, while the repository page shows GPL-3.0. Either is open source [4][8].","sources":[4,8]},{"key":"local_processing","value":true,"points":5,"note":"Homepage says mail goes from your provider to your machine, not through the vendor's servers; opt-in features are the exception [4][6].","sources":[4,6]},{"key":"platforms","value":["macOS","Linux"],"points":4,"note":"Downloads exist for Windows, Mac and Linux only; no iOS, Android or web app listed [9][4].","sources":[9,4]},{"key":"updated","value":true,"points":5,"note":"GitHub releases list version 1.26.0 dated 2 October 2026 [7].","sources":[7]},{"key":"no_ads","value":true,"points":3,"note":"The app is open source, which counts as no ads under our rule [8].","sources":[8]},{"key":"free_plan","value":true,"points":6,"note":"Free version with unlimited accounts and no time limit; Pro features have weekly quotas [2].","sources":[2]},{"key":"price","value":0,"points":12,"note":"Free version has unlimited accounts, so a year costs $0; Pro is $85 a year [2][1].","sources":[2,1]}],"sources":[{"n":1,"title":"About Mailspring Pro subscriptions","publisher":"Mailspring","url":"http://www.getmailspring.com/docs/about-mailspring-pro-subscriptions","accessed":"2026-10-08"},{"n":2,"title":"What's included in the free version?","publisher":"Mailspring","url":"http://www.getmailspring.com/docs/free-plan-limits","accessed":"2026-10-08"},{"n":3,"title":"Supported email providers","publisher":"Mailspring","url":"http://www.getmailspring.com/docs/supported-email-providers","accessed":"2026-10-08"},{"n":4,"title":"Mailspring home page","publisher":"Mailspring","url":"http://www.getmailspring.com/","accessed":"2026-10-08"},{"n":5,"title":"Automate your inbox with mail rules","publisher":"Mailspring","url":"http://www.getmailspring.com/docs/automate-your-inbox-with-mail-rules","accessed":"2026-10-08"},{"n":6,"title":"Mailspring privacy policy","publisher":"Mailspring","url":"http://www.getmailspring.com/privacy-policy","accessed":"2026-10-08"},{"n":7,"title":"Mailspring releases","publisher":"GitHub","url":"https://github.com/Foundry376/Mailspring/releases","accessed":"2026-10-08"},{"n":8,"title":"Foundry376/Mailspring","publisher":"GitHub","url":"https://github.com/Foundry376/Mailspring","accessed":"2026-10-08"},{"n":9,"title":"Download Mailspring","publisher":"Mailspring","url":"http://www.getmailspring.com/download","accessed":"2026-10-08"},{"n":10,"title":"Mailspring Pro","publisher":"Mailspring","url":"http://www.getmailspring.com/pro","accessed":"2026-10-08"},{"n":11,"title":"Mailspring documentation","publisher":"Mailspring","url":"http://www.getmailspring.com/docs/","accessed":"2026-10-08"},{"n":12,"title":"Mailspring security","publisher":"Mailspring","url":"http://www.getmailspring.com/security","accessed":"2026-10-08"},{"n":13,"title":"Privacy and read receipts / link tracking","publisher":"Mailspring","url":"http://www.getmailspring.com/docs/privacy-with-read-receipt-and-link-tracking","accessed":"2026-10-08"}]},{"id":"canary-mail","name":"Canary Mail","vendor":"Canary Mail","category":"email-clients","website":"https://canarymail.io/","rank":7,"of":10,"points":62,"by_criterion":[{"key":"mail","name":"Mail and accounts","earned":16,"available":27},{"key":"organiser","name":"Calendar and contacts","earned":6,"available":9},{"key":"privacy","name":"Privacy and encryption","earned":11,"available":28},{"key":"systems","name":"Systems and upkeep","earned":11,"available":15},{"key":"price","name":"Price","earned":18,"available":21}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person, 2 devices","notes":"Unlimited accounts; unified inbox, snooze, templates","src":[1]},{"name":"Growth","price":"$36/year","usd_month":3,"billing":"yearly","for":"1 person, 5 devices","notes":"Adds AI Copilot, Send Later, calendar","src":[1]},{"name":"Pro+","price":"$100/year","usd_month":8.33,"billing":"yearly","for":"1 person, 5 devices","notes":"Adds PGP and SecureSend encryption","src":[1]}],"price_note":"Canary says it does not offer monthly subscriptions; monthly figures are the yearly price divided by 12. Growth and Pro+ also come as a one-time lifetime purchase, with no price shown [1].","lines":[{"key":"protocols","value":["IMAP","Exchange"],"points":6,"note":"Windows-versus-Mac page lists email syncing via IMAP and Exchange. Sign-in with Google or Microsoft and POP3 are not documented [6].","sources":[6]},{"key":"unified_inbox","value":true,"points":4,"note":"Pricing page lists Unified Inbox on the Free plan [1].","sources":[1]},{"key":"mail_tools","value":["Scheduled send","Snooze","Templates"],"points":6,"note":"Pricing lists Snooze and Templates on Free and Send Later on Growth. Undo send not published [1][7].","sources":[1,7]},{"key":"rules","value":null,"points":0,"note":"Rules guides cover macOS and iOS only; Windows not documented [9].","sources":[9]},{"key":"calendar","value":true,"points":6,"note":"Growth plan lists Calendar & Scheduling [1]. A help article says the calendar is available on Windows, currently for Gmail only [10].","sources":[1,10]},{"key":"caldav","value":null,"points":0,"note":"Not published on the vendor's features, security or Windows pages [3][6][7].","sources":[3,6,7]},{"key":"pgp","value":true,"points":7,"note":"PGP on Pro+; Windows-versus-Mac page lists PGP support on both [1][3][6].","sources":[1,3,6]},{"key":"smime","value":null,"points":0,"note":"Not published on the vendor's security or features pages [3][7].","sources":[3,7]},{"key":"tracker_block","value":true,"points":4,"note":"Security page says Canary blocks trackers automatically in every account; FAQ says common trackers including invisible pixels [3].","sources":[3]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages; no source repository is linked [2][3].","sources":[2,3]},{"key":"local_processing","value":null,"points":0,"note":"Policy says content is stored on device but push notifications briefly store subject lines on servers; direct-fetch wording is partial [4].","sources":[4]},{"key":"platforms","value":["macOS","iOS","Android"],"points":6,"note":"Download page lists App Store, Play Store and Microsoft Store apps; the Chrome extension is for read receipts only [2].","sources":[2]},{"key":"updated","value":true,"points":5,"note":"Release notes list Windows 5.1.54 dated 24 March 2026 [5].","sources":[5]},{"key":"no_ads","value":null,"points":0,"note":"Priced on the free plan. Policy rules out interest-based advertising but does not say the app has no ads [4].","sources":[4]},{"key":"free_plan","value":true,"points":6,"note":"Free forever plan with unlimited mail accounts; the 7-day Pro+ trial is separate [1].","sources":[1]},{"key":"price","value":0,"points":12,"note":"Free plan allows unlimited mail accounts on 2 devices, so a year costs $0; Growth is $36 a year [1].","sources":[1]}],"sources":[{"n":1,"title":"Canary Mail pricing","publisher":"Canary Mail","url":"https://canarymail.io/pricing","accessed":"2026-10-08"},{"n":2,"title":"Download Canary Mail","publisher":"Canary Mail","url":"https://canarymail.io/download","accessed":"2026-10-08"},{"n":3,"title":"Canary Mail security","publisher":"Canary Mail","url":"https://canarymail.io/security","accessed":"2026-10-08"},{"n":4,"title":"Canary Mail privacy policy","publisher":"Canary Mail","url":"https://canarymail.io/privacy","accessed":"2026-10-08"},{"n":5,"title":"What's new","publisher":"Canary Mail","url":"https://canarymail.io/help/whats-new","accessed":"2026-10-08"},{"n":6,"title":"Windows vs Mac","publisher":"Canary Mail","url":"https://canarymail.io/help/windows-vs-mac-canary-mail","accessed":"2026-10-08"},{"n":7,"title":"Canary Mail features","publisher":"Canary Mail","url":"https://canarymail.io/features","accessed":"2026-10-08"},{"n":8,"title":"Canary Mail home page","publisher":"Canary Mail","url":"https://canarymail.io/","accessed":"2026-10-08"},{"n":9,"title":"Using rules in Canary on macOS","publisher":"Canary Mail","url":"https://canarymail.io/help/using-rules-in-canary-on-macos","accessed":"2026-10-08"},{"n":10,"title":"Canary Mail Calendar Doesn't Update","publisher":"Canary Mail","url":"https://canarymail.io/help/canary-calendar-doesnt-update","accessed":"2026-10-08"}]},{"id":"claws-mail","name":"Claws Mail","vendor":"Claws Mail project","category":"email-clients","website":"https://www.claws-mail.org/","rank":8,"of":10,"points":61,"by_criterion":[{"key":"mail","name":"Mail and accounts","earned":14,"available":27},{"key":"organiser","name":"Calendar and contacts","earned":0,"available":9},{"key":"privacy","name":"Privacy and encryption","earned":19,"available":28},{"key":"systems","name":"Systems and upkeep","earned":7,"available":15},{"key":"price","name":"Price","earned":21,"available":21}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"GPL software; no price shown","src":[1,3]}],"price_note":null,"lines":[{"key":"protocols","value":["IMAP","POP3","Gmail and Microsoft 365 sign-in"],"points":9,"note":"IMAP and POP3 [2]; OAuth2 for Gmail and Microsoft [6]; Exchange only through IMAP, no EWS or Graph [7].","sources":[2,6,7]},{"key":"unified_inbox","value":null,"points":0,"note":"Not published on the vendor's features page or interface FAQ [2][11].","sources":[2,11]},{"key":"mail_tools","value":["Templates"],"points":2,"note":"Features page lists templates, message queueing and drafting; no scheduled send, snooze or undo send [2].","sources":[2]},{"key":"rules","value":true,"points":3,"note":"Filtering rules can run when mail is received, if the account option is on [8][2].","sources":[2,8]},{"key":"calendar","value":null,"points":0,"note":"Plugins page mentions a personal calendar but not a calendar view or creating events [5].","sources":[5]},{"key":"caldav","value":null,"points":0,"note":"Plugins page lists webCal subscriptions; CalDAV and CardDAV are not mentioned [5][2].","sources":[2,5]},{"key":"pgp","value":true,"points":7,"note":"Features page lists GnuPG support; plugins page lists PGP/Inline and PGP/MIME plugins [2][5].","sources":[2,5]},{"key":"smime","value":true,"points":6,"note":"Windows page says the S/MIME plugin is integrated with the main download; FAQ shows setup with your own certificate [4][5][9].","sources":[4,5,9]},{"key":"tracker_block","value":null,"points":0,"note":"Features page lists configurable image display; the default is not stated [2][11].","sources":[2,11]},{"key":"open_source","value":true,"points":6,"note":"Home page says Claws Mail is distributed under the GPL [1].","sources":[1]},{"key":"local_processing","value":null,"points":0,"note":"FAQ says mail is stored in a local folder; no page states it avoids vendor servers [10].","sources":[10]},{"key":"platforms","value":["Linux"],"points":2,"note":"Downloads page lists Linux packages and BSD ports; no macOS, iOS, Android or web version [3].","sources":[3]},{"key":"updated","value":true,"points":5,"note":"Version 4.4.0 released 9 March 2026; Windows 4.4.0-1 installers are listed [3][4].","sources":[3,4]},{"key":"no_ads","value":true,"points":3,"note":"Open-source app under the GPL [1].","sources":[1]},{"key":"free_plan","value":true,"points":6,"note":"GPL software offered as a download with no price shown. Read as free [1][3].","sources":[1,3]},{"key":"price","value":0,"points":12,"note":"No price is charged on the vendor's pages; the full app is a free download [3].","sources":[3]}],"sources":[{"n":1,"title":"Claws Mail","publisher":"Claws Mail project","url":"https://www.claws-mail.org/","accessed":"2026-10-08"},{"n":2,"title":"Claws Mail features","publisher":"Claws Mail project","url":"https://www.claws-mail.org/features.php","accessed":"2026-10-08"},{"n":3,"title":"Claws Mail downloads","publisher":"Claws Mail project","url":"https://www.claws-mail.org/downloads.php","accessed":"2026-10-08"},{"n":4,"title":"Claws Mail for Windows","publisher":"Claws Mail project","url":"https://www.claws-mail.org/win32/","accessed":"2026-10-08"},{"n":5,"title":"Claws Mail plugins","publisher":"Claws Mail project","url":"https://www.claws-mail.org/plugins.php","accessed":"2026-10-08"},{"n":6,"title":"Oauth2 (Claws Mail FAQ)","publisher":"Claws Mail project","url":"https://www.claws-mail.org/faq/index.php/Oauth2","accessed":"2026-10-08"},{"n":7,"title":"Connecting to MS Exchange (Claws Mail FAQ)","publisher":"Claws Mail project","url":"https://www.claws-mail.org/faq/index.php/Connecting_to_MS_Exchange","accessed":"2026-10-08"},{"n":8,"title":"Filtering and Processing of Messages (Claws Mail FAQ)","publisher":"Claws Mail project","url":"https://www.claws-mail.org/faq/index.php/Filtering_and_Processing_of_Messages","accessed":"2026-10-08"},{"n":9,"title":"S/MIME howto (Claws Mail FAQ)","publisher":"Claws Mail project","url":"https://www.claws-mail.org/faq/index.php/S/MIME_howto","accessed":"2026-10-08"},{"n":10,"title":"General Information (Claws Mail FAQ)","publisher":"Claws Mail project","url":"https://www.claws-mail.org/faq/index.php/General_Information","accessed":"2026-10-08"},{"n":11,"title":"Interface (Claws Mail FAQ)","publisher":"Claws Mail project","url":"https://www.claws-mail.org/faq/index.php/Interface","accessed":"2026-10-08"}]},{"id":"spark-mail","name":"Spark Mail","vendor":"Readdle","category":"email-clients","website":"https://sparkmailapp.com/","rank":9,"of":10,"points":56,"by_criterion":[{"key":"mail","name":"Mail and accounts","earned":21,"available":27},{"key":"organiser","name":"Calendar and contacts","earned":6,"available":9},{"key":"privacy","name":"Privacy and encryption","earned":0,"available":28},{"key":"systems","name":"Systems and upkeep","earned":11,"available":15},{"key":"price","name":"Price","earned":18,"available":21}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Unlimited accounts, smart inbox, calendar","src":[1]},{"name":"Plus","price":"€99/year (€10/month)","usd_month":9.23,"billing":"yearly","for":"1 person","notes":"Adds custom templates, Spark +AI and integrations; monthly billing is €10","src":[1]},{"name":"Pro","price":"€229/year (€22/month)","usd_month":21.35,"billing":"yearly","for":"1 person","notes":"Adds read statuses and advanced team features","src":[1]}],"price_note":"The page shows €120 and €264 next to the yearly prices of €99 and €229, which are twelve times the monthly prices of €10 and €22 [1].","lines":[{"key":"protocols","value":["IMAP","Exchange","Gmail and Microsoft 365 sign-in"],"points":9,"note":"Works with IMAP and EWS accounts; Google sign-in and Microsoft Graph sign-in are documented. POP3 is not mentioned [4][5][6].","sources":[4,5,6]},{"key":"unified_inbox","value":true,"points":4,"note":"Features page lists a unified inbox for multiple email accounts [3].","sources":[3]},{"key":"mail_tools","value":["Scheduled send","Snooze","Undo send","Templates"],"points":8,"note":"Send Later, Snooze and an undo-send timer are documented; Custom Templates are on the Plus plan [1][3][10].","sources":[1,3,10]},{"key":"rules","value":null,"points":0,"note":"Not published in the vendor's help article list; only smart folders and sender blocking appear [10].","sources":[10]},{"key":"calendar","value":true,"points":6,"note":"The Free plan lists a calendar, and help covers creating events [1][10].","sources":[1,10]},{"key":"caldav","value":null,"points":0,"note":"Not published on the vendor's pages [3][10].","sources":[3,10]},{"key":"pgp","value":null,"points":0,"note":"Not published on the vendor's pages [3][10].","sources":[3,10]},{"key":"smime","value":null,"points":0,"note":"Not published on the vendor's pages [3][10].","sources":[3,10]},{"key":"tracker_block","value":null,"points":0,"note":"Not published on the vendor's pages [3][10].","sources":[3,10]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's home page or download page [2][9].","sources":[2,9]},{"key":"local_processing","value":false,"points":0,"note":"Spark says scheduled emails and notification data are stored on its servers, and some features need server-side processing [7][8].","sources":[7,8]},{"key":"platforms","value":["macOS","iOS","Android"],"points":6,"note":"Features page has download links for Windows, Mac, Android and iPhone; download page links Mac and Windows apps [3][9].","sources":[3,9]},{"key":"updated","value":true,"points":5,"note":"Microsoft Store listing for Spark Desktop shows the app package last updated on 6 October 2026 [11].","sources":[11]},{"key":"no_ads","value":null,"points":0,"note":"Pricing page does not mention ads, and does not say there are none [1].","sources":[1]},{"key":"free_plan","value":true,"points":6,"note":"Free plan with unlimited email accounts and no time limit shown [1].","sources":[1]},{"key":"price","value":0,"points":12,"note":"The Free plan has unlimited accounts, so it counts as $0. 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annually","usd_month":4,"billing":"yearly","for":"Any team size","notes":"50 GB mail plus 50 GB retention per user","src":[1,2]},{"name":"Workplace Standard","price":"$3/user/month, billed annually","usd_month":3,"billing":"yearly","for":"Any team size","notes":"30 GB mail; $4 a month if billed monthly","src":[1,2]}],"price_note":"Prices come from the pricing data file the Zoho pricing page loads [2]. Zoho gives an approximate 20% discount for annual billing [1].","lines":[{"key":"price","value":5,"points":12,"note":"Mail Lite 5 GB, $1 per user a month billed annually, times 5 mailboxes [1][2].","sources":[1,2]},{"key":"free_plan","value":true,"points":6,"note":"Mail Free: forever free, up to 5 users, custom email for one domain; offered in select regions [1].","sources":[1]},{"key":"month_to_month","value":false,"points":0,"note":"The Mail Lite card says no monthly plan; it is billed annually only [1].","sources":[1]},{"key":"storage","value":5,"points":2,"note":"Mail Lite's 5 GB option is the cheapest tier at $1; the 10 GB option costs $1.25 [1][2].","sources":[1,2]},{"key":"protocols","value":["IMAP","POP3","CalDAV","CardDAV"],"points":8,"note":"IMAP and POP pages exclude only the Free plan; CalDAV and CardDAV pages state no plan limits [3][4][5][6].","sources":[3,4,5,6]},{"key":"calendar","value":true,"points":5,"note":"Mail Lite lists Integrated Calendar and Group Calendars, and plan cards mention Shared Calendars [1]. Each user gets a Contacts app [21].","sources":[1,21]},{"key":"domains","value":true,"points":3,"note":"Zoho says it allows multiple domains under a single organisation; the help page states no plan cap [7].","sources":[7]},{"key":"aliases","value":true,"points":3,"note":"Mail Lite lists Email Aliases and Domain Aliases; a help page covers catch-all setup [1][8].","sources":[1,8]},{"key":"two_factor","value":true,"points":7,"note":"Users can use authenticator apps or Zoho OneAuth for two-factor; the pages state no plan limit [10][9].","sources":[10,9]},{"key":"security_keys","value":true,"points":3,"note":"Zoho Accounts help says it supports FIDO U2F and FIDO2-based security keys; the pages state no plan limit [10][11].","sources":[10,11]},{"key":"enforce_2fa","value":true,"points":3,"note":"Admins enable two-factor for the entire organisation under Security and Compliance; no plan limit is stated [9].","sources":[9]},{"key":"sso","value":true,"points":5,"note":"The plan table lists SAML based SSO integration for Mail Lite; a help page covers SAML setup [1][12].","sources":[1,12]},{"key":"soc_iso","value":true,"points":6,"note":"Zoho says it is SOC 2 Type 2 compliant and ISO/IEC 27001 certified for all its cloud services [13].","sources":[13]},{"key":"email_auth","value":true,"points":4,"note":"Zoho Mail help pages cover SPF, DKIM and DMARC setup for a custom domain [14][15][16].","sources":[14,15,16]},{"key":"sla","value":null,"points":0,"note":"Pricing lists a 99.9% uptime guarantee, but the terms [17] contain no uptime commitment or credit.","sources":[1,17]},{"key":"status_page","value":true,"points":2,"note":"The Zoho status page lists Zoho Mail components and has an incident history section [18].","sources":[18]},{"key":"support","value":true,"points":4,"note":"The plan table lists 24x7 support by email, chat and call for Mail Lite [1].","sources":[1]},{"key":"migration","value":true,"points":3,"note":"Mail Lite lists a migration tool; admins run IMAP migration from the Admin Console, with no plan limit stated [1][19].","sources":[1,19]},{"key":"mobile_apps","value":true,"points":3,"note":"The plan table lists a Zoho Mail app for iOS and Android on Mail Lite [1].","sources":[1]}],"sources":[{"n":1,"title":"Zoho Mail pricing","publisher":"Zoho","url":"https://www.zoho.com/mail/zohomail-pricing.html","accessed":"2026-10-09"},{"n":2,"title":"Zoho Mail pricing data file","publisher":"Zoho","url":"https://www.zohowebstatic.com/sites/zweb/json/pricing/mail-pricing-val.json","accessed":"2026-10-09"},{"n":3,"title":"IMAP access","publisher":"Zoho Mail Help","url":"https://www.zoho.com/mail/help/imap-access.html","accessed":"2026-10-09"},{"n":4,"title":"POP access","publisher":"Zoho Mail Help","url":"https://www.zoho.com/mail/help/pop-access.html","accessed":"2026-10-09"},{"n":5,"title":"Sync your Zoho Mail contacts with CardDAV","publisher":"Zoho Mail Help","url":"https://www.zoho.com/mail/help/CardDAV.html","accessed":"2026-10-09"},{"n":6,"title":"Cross-platform calendar sync","publisher":"Zoho Calendar","url":"https://www.zoho.com/calendar/cross-platform-sync.html","accessed":"2026-10-09"},{"n":7,"title":"Add domains","publisher":"Zoho Mail Help","url":"https://www.zoho.com/mail/help/adminconsole/add-domains.html","accessed":"2026-10-09"},{"n":8,"title":"Catch-all setup","publisher":"Zoho Mail Help","url":"https://www.zoho.com/mail/help/adminconsole/catch-all-setup.html","accessed":"2026-10-09"},{"n":9,"title":"Two-factor authentication (admin)","publisher":"Zoho Mail Help","url":"https://www.zoho.com/mail/help/adminconsole/two-factor-authentication.html","accessed":"2026-10-09"},{"n":10,"title":"Set up two-factor authentication","publisher":"Zoho Mail","url":"https://www.zoho.com/mail/how-to/setup-two-factor-authentication.html","accessed":"2026-10-09"},{"n":11,"title":"Security key (MFA)","publisher":"Zoho Accounts Help","url":"https://help.zoho.com/portal/en/kb/accounts/multi-factor-authentication/articles/mfa-security-key","accessed":"2026-10-09"},{"n":12,"title":"SAML authentication","publisher":"Zoho Mail Help","url":"https://www.zoho.com/mail/help/adminconsole/saml-authentication.html","accessed":"2026-10-09"},{"n":13,"title":"Zoho compliance","publisher":"Zoho","url":"https://www.zoho.com/compliance.html","accessed":"2026-10-09"},{"n":14,"title":"SPF - Sender Policy Framework","publisher":"Zoho Mail Help","url":"https://www.zoho.com/mail/help/adminconsole/spf-configuration.html","accessed":"2026-10-09"},{"n":15,"title":"DKIM configuration","publisher":"Zoho Mail Help","url":"https://www.zoho.com/mail/help/adminconsole/dkim-configuration.html","accessed":"2026-10-09"},{"n":16,"title":"DMARC policy","publisher":"Zoho Mail Help","url":"https://www.zoho.com/mail/help/adminconsole/dmarc-policy.html","accessed":"2026-10-09"},{"n":17,"title":"Zoho Terms of Service","publisher":"Zoho","url":"https://www.zoho.com/terms.html","accessed":"2026-10-09"},{"n":18,"title":"US Zoho Services Availability Status","publisher":"Zoho","url":"https://us.zohostatus.com/","accessed":"2026-10-09"},{"n":19,"title":"IMAP migration","publisher":"Zoho Mail Help","url":"https://www.zoho.com/mail/help/adminconsole/imap-migration.html","accessed":"2026-10-09"},{"n":20,"title":"Zoho Mail security and compliance","publisher":"Zoho","url":"https://www.zoho.com/mail/security.html","accessed":"2026-10-09"},{"n":21,"title":"Contacts","publisher":"Zoho Mail Help","url":"https://www.zoho.com/mail/help/contacts.html","accessed":"2026-10-09"}]},{"id":"infomaniak-mail","name":"Infomaniak Mail Service","vendor":"Infomaniak Network SA","category":"email-hosting","website":"https://www.infomaniak.com/en/ksuite/service-mail","rank":3,"of":9,"points":62,"by_criterion":[{"key":"price","name":"Price","earned":6,"available":22},{"key":"mailbox","name":"Mailbox","earned":29,"available":29},{"key":"security","name":"Security","earned":15,"available":28},{"key":"reliability","name":"Reliability and support","earned":12,"available":21}],"plans":[{"name":"Starter Mail","price":"Free","usd_month":0,"billing":"free","for":"1 address","notes":"Free with a domain registered or transferred to Infomaniak","src":[9]},{"name":"Mail Service","price":"CHF 2.29/month per address","usd_month":null,"billing":"monthly","for":"Up to 1,000 addresses","notes":"Unlimited storage, 500 emails a day, excluding VAT","src":[1,7]},{"name":"kSuite Standard","price":"CHF 1.76/month per user","usd_month":null,"billing":"yearly","for":"Up to 300 users","notes":"2 addresses per user and 50 GB of drive storage","src":[1]}],"price_note":"Infomaniak's price pages show Swiss francs only, so no US dollar price is recorded. The Business and Enterprise kSuite plans are shown at half price for the first year [1].","lines":[{"key":"price","value":null,"points":0,"note":"Only Swiss francs are shown: Mail Service is CHF 2.29 a month per address [1]. No dollar or euro price found.","sources":[1]},{"key":"free_plan","value":true,"points":6,"note":"Starter Mail is free with a domain registered or transferred to Infomaniak, one address. The separate free kSuite only gives vendor-domain addresses [9][8].","sources":[9,8]},{"key":"month_to_month","value":null,"points":0,"note":"Not published on the vendor's price page [1]; the page shows Annual and Monthly tabs but no clear monthly term for Mail Service.","sources":[1]},{"key":"storage","value":999,"points":10,"note":"Terms say email has no disk quota on paid addresses; counted as 999 GB to stand for unlimited [7].","sources":[7]},{"key":"protocols","value":["IMAP","POP3","CalDAV","CardDAV"],"points":8,"note":"The features page lists POP, IMAP, CalDAV and CardDAV for the Mail Service [3].","sources":[3]},{"key":"calendar","value":true,"points":5,"note":"Each address has contacts and a calendar, and webmail lets users share address books and calendars [3].","sources":[3]},{"key":"domains","value":true,"points":3,"note":"A guide shows how to link additional domain names to one Mail Service; addresses work on all linked domains [10].","sources":[10]},{"key":"aliases","value":true,"points":3,"note":"Paid addresses allow aliases (up to 50) [11]; the catch-all guide excludes only Starter, kSuite Free and my kSuite [12].","sources":[11,12]},{"key":"two_factor","value":null,"points":0,"note":"2FA with an authenticator app or YubiKey protects Infomaniak account logins; pages do not say mailbox sign-in is covered [17].","sources":[17]},{"key":"security_keys","value":null,"points":0,"note":"The 2FA guide names YubiKey for account logins; mailbox sign-in is not mentioned [17].","sources":[17]},{"key":"enforce_2fa","value":null,"points":0,"note":"Admins can require 2FA for organisation users; the guide does not mention mail addresses [18].","sources":[18]},{"key":"sso","value":true,"points":5,"note":"Infomaniak supports SAML 2.0 and SCIM with Entra ID, Okta and other providers, enabled on request; the mail page lists SSO for businesses [2][16].","sources":[2,16]},{"key":"soc_iso","value":true,"points":6,"note":"Infomaniak says it has been ISO 27001 certified since June 2018 [6].","sources":[6]},{"key":"email_auth","value":true,"points":4,"note":"Separate help guides cover managing SPF, DKIM and DMARC records for Mail Service domains [13][14][15].","sources":[13,14,15]},{"key":"sla","value":false,"points":0,"note":"The Mail Service terms give no uptime commitment and say the service is provided as is [7]. The site claims 99.99% availability [3].","sources":[3,7]},{"key":"status_page","value":true,"points":2,"note":"Infomaniak runs a public status page with a 60-day incident history, including a September 2026 kSuite and webmail incident [20].","sources":[20]},{"key":"support","value":true,"points":4,"note":"The Mail Service page says support is reachable by email, telephone or chat, even at the weekend [2].","sources":[2]},{"key":"migration","value":true,"points":3,"note":"A free migration service is offered, and an import wizard copies mail from other IMAP providers [2][4].","sources":[2,4]},{"key":"mobile_apps","value":true,"points":3,"note":"An Infomaniak Mail app for iOS and Android is offered [5].","sources":[5]}],"sources":[{"n":1,"title":"Mail Service prices and characteristics","publisher":"Infomaniak","url":"https://www.infomaniak.com/en/ksuite/service-mail/prices","accessed":"2026-10-09"},{"n":2,"title":"Mail Service","publisher":"Infomaniak","url":"https://www.infomaniak.com/en/ksuite/service-mail","accessed":"2026-10-09"},{"n":3,"title":"Mail Service features","publisher":"Infomaniak","url":"https://www.infomaniak.com/en/ksuite/service-mail/characteristics","accessed":"2026-10-09"},{"n":4,"title":"Mail Service ecosystem","publisher":"Infomaniak","url":"https://www.infomaniak.com/en/ksuite/service-mail/ecosystem","accessed":"2026-10-09"},{"n":5,"title":"Download the Infomaniak Mail app for iOS or Android","publisher":"Infomaniak","url":"https://www.infomaniak.com/en/apps/download-infomaniak-mail","accessed":"2026-10-09"},{"n":6,"title":"Certifications","publisher":"Infomaniak","url":"https://www.infomaniak.com/en/certifications","accessed":"2026-10-09"},{"n":7,"title":"Special terms and conditions: kMail / Mail Service","publisher":"Infomaniak","url":"https://welcome.infomaniak.com/api/web-components/1/cgu/latest?id=38&locale=en_GB","accessed":"2026-10-09"},{"n":8,"title":"mykSuite free offer","publisher":"Infomaniak","url":"https://www.infomaniak.com/en/ksuite/myksuite","accessed":"2026-10-09"},{"n":9,"title":"Order a Starter product (Mail Service / Web Hosting)","publisher":"Infomaniak","url":"https://www.infomaniak.com/gtl/support.faq.faq_question/id/2002","accessed":"2026-10-09"},{"n":10,"title":"Add an additional domain name to the Mail service","publisher":"Infomaniak","url":"https://www.infomaniak.com/gtl/support.faq.faq_question/id/2097","accessed":"2026-10-09"},{"n":11,"title":"Create a mail address alias","publisher":"Infomaniak","url":"https://www.infomaniak.com/gtl/support.faq.faq_question/id/2129","accessed":"2026-10-09"},{"n":12,"title":"Create a catch-all email address","publisher":"Infomaniak","url":"https://www.infomaniak.com/gtl/support.faq.faq_question/id/126","accessed":"2026-10-09"},{"n":13,"title":"Manage DKIM records","publisher":"Infomaniak","url":"https://www.infomaniak.com/gtl/support.faq.faq_question/id/841","accessed":"2026-10-09"},{"n":14,"title":"Manage DMARC records","publisher":"Infomaniak","url":"https://www.infomaniak.com/gtl/support.faq.faq_question/id/1552","accessed":"2026-10-09"},{"n":15,"title":"Manage SPF records","publisher":"Infomaniak","url":"https://www.infomaniak.com/gtl/support.faq.faq_question/id/2199","accessed":"2026-10-09"},{"n":16,"title":"Discover Infomaniak's SSO connection","publisher":"Infomaniak","url":"https://www.infomaniak.com/gtl/support.faq.faq_question/id/874","accessed":"2026-10-09"},{"n":17,"title":"Enable two-factor authentication (2FA) for Infomaniak account logins","publisher":"Infomaniak","url":"https://www.infomaniak.com/gtl/support.faq.faq_question/id/1940","accessed":"2026-10-09"},{"n":18,"title":"Force the activation of two-factor authentication (2FA) for users in the Organization","publisher":"Infomaniak","url":"https://www.infomaniak.com/gtl/support.faq.faq_question/id/2192","accessed":"2026-10-09"},{"n":19,"title":"Infomaniak rät seinen Kunden, ihr Passwort zu ändern","publisher":"Netzwoche","url":"https://www.netzwoche.ch/news/2025-09-03/infomaniak-raet-seinen-kunden-ihr-passwort-zu-aendern","accessed":"2026-10-09"},{"n":20,"title":"Status of services","publisher":"Infomaniak","url":"https://infomaniakstatus.com/en/","accessed":"2026-10-09"}]},{"id":"fastmail","name":"Fastmail","vendor":"Fastmail","category":"email-hosting","website":"https://www.fastmail.com/","rank":4,"of":9,"points":51,"by_criterion":[{"key":"price","name":"Price","earned":4,"available":22},{"key":"mailbox","name":"Mailbox","earned":29,"available":29},{"key":"security","name":"Security","earned":10,"available":28},{"key":"reliability","name":"Reliability and support","earned":8,"available":21}],"plans":[{"name":"Standard","price":"25 zł per user a month, billed yearly (30 zł month to month)","usd_month":null,"billing":"yearly","for":"Per user","notes":"50 GB mail, calendar and contacts; custom domains; US dollar price not shown","src":[1]},{"name":"Professional","price":"45 zł per user a month, billed yearly (50 zł month to month)","usd_month":null,"billing":"yearly","for":"Per user","notes":"100 GB mail, calendar and contacts; US dollar price not shown","src":[1]}],"price_note":"Fastmail's price page showed Polish zloty only, tax included, so we record no US dollar price. Longer terms of 24 or 36 months cost less per month [1].","lines":[{"key":"price","value":null,"points":0,"note":"Price page shows only Polish zloty (Standard 25 zł per user a month, yearly), not US dollars or euros [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Every plan is paid; the page offers a trial of up to 30 days [1].","sources":[1]},{"key":"month_to_month","value":true,"points":4,"note":"Standard is sold month to month at 30 zł per user, as well as on longer terms [1].","sources":[1]},{"key":"storage","value":50,"points":10,"note":"Standard gives 50 GB for mail, calendar and contacts per user, plus 10 GB of files [1].","sources":[1]},{"key":"protocols","value":["IMAP","POP3","CalDAV","CardDAV"],"points":8,"note":"Help lists all four; Basic plans lack IMAP, SMTP, CalDAV and CardDAV, and Standard is above Basic [8].","sources":[8]},{"key":"calendar","value":true,"points":5,"note":"Standard lists shared calendars and a shared company address book [1].","sources":[1]},{"key":"domains","value":true,"points":3,"note":"Pricing FAQ: everyone can make addresses on \"any domain you have brought into Fastmail\"; help says \"You can have multiple domains\" [1][9].","sources":[1,9]},{"key":"aliases","value":true,"points":3,"note":"Standard lists shared addresses such as support@; help documents catch-all aliases and names no plan limit [1][10].","sources":[1,10]},{"key":"two_factor","value":true,"points":7,"note":"Two-step sign-in works with any TOTP authenticator app or WebAuthn keys; the article names no plan limit [5].","sources":[5]},{"key":"security_keys","value":true,"points":3,"note":"WebAuthn security keys work for two-step sign-in [5]; the security page lists passkey support [4]; passkey help covers it [6].","sources":[4,5,6]},{"key":"enforce_2fa","value":null,"points":0,"note":"Not published on the vendor's administrator help page [15].","sources":[15]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's business and pricing pages [1][3].","sources":[1,3]},{"key":"soc_iso","value":null,"points":0,"note":"Not published on the vendor's security page or its secure-service help article [4][14].","sources":[4,14]},{"key":"email_auth","value":null,"points":0,"note":"Help explains DMARC and points to SPF and DKIM DNS records, but no page read gives steps for all three [11][12].","sources":[11,12]},{"key":"sla","value":false,"points":0,"note":"Terms provide the service \"as is\" and \"as available\", state no uptime level and mention no credits [7].","sources":[7]},{"key":"status_page","value":true,"points":2,"note":"Public status page with a notice history link [13].","sources":[13]},{"key":"support","value":null,"points":0,"note":"Pricing page promises 24/7 expert support but does not name live chat or phone [1].","sources":[1]},{"key":"migration","value":true,"points":3,"note":"Pricing page FAQ: \"an import tool that walks you through it\" plus a migration guide and free migration support [1].","sources":[1]},{"key":"mobile_apps","value":true,"points":3,"note":"Features page offers a mobile app and links to the App Store and Google Play [2].","sources":[2]}],"sources":[{"n":1,"title":"Fastmail pricing","publisher":"Fastmail","url":"https://www.fastmail.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Fastmail features","publisher":"Fastmail","url":"https://www.fastmail.com/features/","accessed":"2026-10-09"},{"n":3,"title":"Fastmail for business","publisher":"Fastmail","url":"https://www.fastmail.com/business/","accessed":"2026-10-09"},{"n":4,"title":"Fastmail security","publisher":"Fastmail","url":"https://www.fastmail.com/features/security/","accessed":"2026-10-09"},{"n":5,"title":"Using two-step verification (2FA)","publisher":"Fastmail Help","url":"https://www.fastmail.help/hc/en-us/articles/360058752374-Using-two-step-verification-2FA","accessed":"2026-10-09"},{"n":6,"title":"Passkeys","publisher":"Fastmail Help","url":"https://www.fastmail.help/hc/en-us/articles/10351615144335-Passkeys","accessed":"2026-10-09"},{"n":7,"title":"Terms of service","publisher":"Fastmail","url":"https://www.fastmail.com/policies/terms-of-service/","accessed":"2026-10-09"},{"n":8,"title":"Server names and ports","publisher":"Fastmail Help","url":"https://www.fastmail.help/hc/en-us/articles/1500000278342-Server-names-and-ports","accessed":"2026-10-09"},{"n":9,"title":"Custom domains with Fastmail","publisher":"Fastmail Help","url":"https://www.fastmail.help/hc/en-us/articles/360058753394-Custom-domains-with-Fastmail","accessed":"2026-10-09"},{"n":10,"title":"Catch-all/wildcard aliases","publisher":"Fastmail Help","url":"https://www.fastmail.help/hc/en-us/articles/1500000277942-Catch-all-wildcard-aliases","accessed":"2026-10-09"},{"n":11,"title":"Sender authentication","publisher":"Fastmail Help","url":"https://www.fastmail.help/hc/en-us/articles/1500000280461-Sender-authentication","accessed":"2026-10-09"},{"n":12,"title":"DMARC","publisher":"Fastmail Help","url":"https://www.fastmail.help/hc/en-us/articles/8703749889807-DMARC","accessed":"2026-10-09"},{"n":13,"title":"Fastmail status","publisher":"Fastmail","url":"https://fastmailstatus.com/","accessed":"2026-10-09"},{"n":14,"title":"How Fastmail provides a secure service","publisher":"Fastmail Help","url":"https://www.fastmail.help/hc/en-us/articles/1500000280221-How-Fastmail-provides-a-secure-service","accessed":"2026-10-09"},{"n":15,"title":"Account administrators","publisher":"Fastmail Help","url":"https://www.fastmail.help/hc/en-us/articles/360058752394-Account-administrators","accessed":"2026-10-09"}]},{"id":"rackspace-email","name":"Rackspace Email","vendor":"Rackspace Technology","category":"email-hosting","website":"https://www.rackspace.com/email-hosting","rank":5,"of":9,"points":45,"by_criterion":[{"key":"price","name":"Price","earned":5,"available":22},{"key":"mailbox","name":"Mailbox","earned":11,"available":29},{"key":"security","name":"Security","earned":20,"available":28},{"key":"reliability","name":"Reliability and support","earned":9,"available":21}],"plans":[{"name":"Standard mailbox","price":"$10.00/mailbox/month","usd_month":10,"billing":"monthly","for":"1 mailbox","notes":"25 GB mailbox, 30 GB file storage, monthly commit","src":[1,2]},{"name":"Standard with Email Plus","price":"+$2.00/mailbox/month on top of Standard","usd_month":12,"billing":"monthly","for":"1 mailbox","notes":"Adds shared calendars and contacts, ActiveSync and Mobile Sync","src":[1,2,13]}],"price_note":"Rackspace shows one monthly price and no yearly plan, so the monthly price counts as the regular price [1][2].","lines":[{"key":"price","value":50,"points":1,"note":"Standard mailbox, $10.00 a month each, 5 mailboxes; monthly commit only, no yearly price shown [1][2].","sources":[1,2]},{"key":"free_plan","value":false,"points":0,"note":"The plan page shows a paid mailbox and a 14-day free trial, but no free plan [1].","sources":[1]},{"key":"month_to_month","value":true,"points":4,"note":"Monthly commit at $10.00 per mailbox, with no long-term contract [1][2].","sources":[1,2]},{"key":"storage","value":25,"points":7,"note":"Standard plan lists 25 GB mailboxes [1].","sources":[1]},{"key":"protocols","value":["IMAP","POP3"],"points":4,"note":"Help describes IMAP and POP access; it calls the second 'Post Office Protocol (POP)'. CalDAV and CardDAV are not mentioned [4].","sources":[4]},{"key":"calendar","value":false,"points":0,"note":"Shared calendars and contacts are listed under the Email Plus add-on, not the Standard mailbox [1].","sources":[1]},{"key":"domains","value":null,"points":0,"note":"Not found on the vendor's pages [3].","sources":[3]},{"key":"aliases","value":false,"points":0,"note":"Aliases are documented, but the catch-all address feature is marked as sunset [10][11].","sources":[10,11]},{"key":"two_factor","value":true,"points":7,"note":"Webmail help lists text-message codes and an authenticator app; admins can set it Optional or Required [5][6].","sources":[5,6]},{"key":"security_keys","value":null,"points":0,"note":"The multi-factor help lists text-message codes and an authenticator app; it does not mention security keys [5].","sources":[5]},{"key":"enforce_2fa","value":true,"points":3,"note":"Admins choose Required, Optional or Off for each domain; Required forces setup before webmail access [6].","sources":[6]},{"key":"sso","value":null,"points":0,"note":"Not found on the vendor's pages [1].","sources":[1]},{"key":"soc_iso","value":true,"points":6,"note":"Rackspace names an ISO/IEC 27001 certification (certificate IS 636168), which it says covers its data center locations [14].","sources":[14]},{"key":"email_auth","value":true,"points":4,"note":"Help articles cover SPF, DKIM and DMARC records for a domain on the service [7][8][9].","sources":[7,8,9]},{"key":"sla","value":null,"points":0,"note":"The plan page states a '100% uptime guarantee' but no terms or credits were found [1].","sources":[1]},{"key":"status_page","value":true,"points":2,"note":"A public system status page lists Rackspace Email POP, IMAP, SMTP and Webmail, with a 4-week history [16].","sources":[16]},{"key":"support","value":true,"points":4,"note":"Standard plan lists 24x7x365 expert support and quotes an average call response time [1].","sources":[1]},{"key":"migration","value":true,"points":3,"note":"Rackspace says it offers several email migration services at no charge, covering IMAP sources [12].","sources":[12]},{"key":"mobile_apps","value":null,"points":0,"note":"Not found on the vendor's pages [13].","sources":[13]}],"sources":[{"n":1,"title":"Rackspace Email Webmail","publisher":"Rackspace","url":"https://www.rackspace.com/email-hosting/webmail","accessed":"2026-10-09"},{"n":2,"title":"Rackspace Email pricing","publisher":"Rackspace","url":"https://www.rackspace.com/applications/rackspace-email","accessed":"2026-10-09"},{"n":3,"title":"Domains in the Cloud Office Control Panel","publisher":"Rackspace","url":"https://docs.rackspace.com/docs/domains-cloud-office-control-panel","accessed":"2026-10-09"},{"n":4,"title":"IMAP and POP mail protocol comparison","publisher":"Rackspace","url":"https://docs.rackspace.com/docs/imap-and-pop-mail-protocol-comparison","accessed":"2026-10-09"},{"n":5,"title":"Manage multi-factor authentication for Rackspace Webmail","publisher":"Rackspace","url":"https://docs.rackspace.com/docs/manage-multi-factor-authentication-for-rackspace-webmail","accessed":"2026-10-09"},{"n":6,"title":"Administrator guide for Rackspace Webmail multi-factor authentication","publisher":"Rackspace","url":"https://docs.rackspace.com/docs/administrator-guide-for-rackspace-webmail-multi-factor-authentication","accessed":"2026-10-09"},{"n":7,"title":"Set up DNS records for Cloud Office email","publisher":"Rackspace","url":"https://docs.rackspace.com/docs/set-up-dns-records-for-cloud-office-email","accessed":"2026-10-09"},{"n":8,"title":"Enable DKIM in the Cloud Office Control Panel","publisher":"Rackspace","url":"https://docs.rackspace.com/docs/enable-dkim-in-the-cloud-office-control-panel","accessed":"2026-10-09"},{"n":9,"title":"Create a DMARC policy","publisher":"Rackspace","url":"https://docs.rackspace.com/docs/create-a-dmarc-policy","accessed":"2026-10-09"},{"n":10,"title":"Add an alias with Rackspace Email","publisher":"Rackspace","url":"https://docs.rackspace.com/docs/adding-an-alias-with-rackspace-email","accessed":"2026-10-09"},{"n":11,"title":"Set an email catch all address","publisher":"Rackspace","url":"https://docs.rackspace.com/docs/set-an-email-catch-all-address","accessed":"2026-10-09"},{"n":12,"title":"Email migration services","publisher":"Rackspace","url":"https://docs.rackspace.com/docs/email-migration-services","accessed":"2026-10-09"},{"n":13,"title":"Set up Mobile Sync","publisher":"Rackspace","url":"https://docs.rackspace.com/docs/set-up-mobile-sync","accessed":"2026-10-09"},{"n":14,"title":"ISO compliance","publisher":"Rackspace","url":"https://www.rackspace.com/compliance/iso","accessed":"2026-10-09"},{"n":15,"title":"Rackspace: customer email data accessed in ransomware attack","publisher":"BleepingComputer","url":"https://www.bleepingcomputer.com/news/security/rackspace-customer-email-data-accessed-in-ransomware-attack/","accessed":"2026-10-09"},{"n":16,"title":"System Status","publisher":"Rackspace","url":"https://status.apps.rackspace.com","accessed":"2026-10-09"}]},{"id":"purelymail","name":"Purelymail","vendor":"Purelymail","category":"email-hosting","website":"https://purelymail.com/","rank":6,"of":9,"points":43,"by_criterion":[{"key":"price","name":"Price","earned":12,"available":22},{"key":"mailbox","name":"Mailbox","earned":14,"available":29},{"key":"security","name":"Security","earned":14,"available":28},{"key":"reliability","name":"Reliability and support","earned":3,"available":21}],"plans":[{"name":"Simple plan","price":"$10/year","usd_month":0.83,"billing":"yearly","for":"Any number of users and domains","notes":"Soft limits apply; pay-as-you-go pricing is the alternative","src":[2]},{"name":"Advanced (pay as you go)","price":"$4/year account fee plus usage","usd_month":null,"billing":"yearly","for":"Any number of users and domains","notes":"Storage $0.56 per GB a year; prepaid credits","src":[3]}],"price_note":"The simple plan is a flat yearly amount. The advanced page describes charges taken from prepaid credits, and says its rates will likely change [3].","lines":[{"key":"price","value":0.83,"points":12,"note":"Simple plan, $10 a year in total for any number of users and custom domains [2].","sources":[2]},{"key":"free_plan","value":false,"points":0,"note":"The pricing page lists two paid options and no free plan; the home page offers only a trial with limited credits [1][2].","sources":[1,2]},{"key":"month_to_month","value":null,"points":0,"note":"Not published on the vendor's pricing page [2]; the FAQ mentions only a flat yearly amount [5].","sources":[2,5]},{"key":"storage","value":null,"points":0,"note":"Not published on the vendor's pricing page: no per-mailbox amount, only \"no hard limits\" and soft limits [2][5].","sources":[2,5]},{"key":"protocols","value":["IMAP","POP3","CalDAV","CardDAV"],"points":8,"note":"Features page lists IMAP and POP3; the WebDAV page lists CardDAV and a basic CalDAV [4][8].","sources":[4,8]},{"key":"calendar","value":false,"points":0,"note":"Address books cannot be shared between users, and calendaring is not integrated with webmail [8].","sources":[8]},{"key":"domains","value":true,"points":3,"note":"The home page says multiple domains and users are included at no extra charge [1].","sources":[1]},{"key":"aliases","value":true,"points":3,"note":"Routing rules work as aliases, and catch-all rules are supported [4][5][12].","sources":[4,5,12]},{"key":"two_factor","value":true,"points":7,"note":"Two-factor sign-in works with time-based codes or security keys. The pages do not limit it by plan [7][12].","sources":[7,12]},{"key":"security_keys","value":true,"points":3,"note":"Security keys are a supported 2FA method; the guide does not name FIDO2 or WebAuthn [7].","sources":[7]},{"key":"enforce_2fa","value":null,"points":0,"note":"Not published on the vendor's 2FA or security pages [7][10].","sources":[7,10]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's features, FAQ or security pages [4][5][10].","sources":[4,5,10]},{"key":"soc_iso","value":null,"points":0,"note":"Not published on the vendor's security or FAQ pages [5][10].","sources":[5,10]},{"key":"email_auth","value":true,"points":4,"note":"The domain setup guide explains the SPF, DKIM and DMARC records to add, with example values [6].","sources":[6]},{"key":"sla","value":null,"points":0,"note":"Not published on the vendor's FAQ, security or company policy pages [5][10][13].","sources":[5,10,13]},{"key":"status_page","value":null,"points":0,"note":"Not published on the vendor's support page, which links no status page [9].","sources":[9]},{"key":"support","value":false,"points":0,"note":"Support page lists email, a ticket portal, Discord and a GitHub tracker; no live chat or phone [9].","sources":[9]},{"key":"migration","value":true,"points":3,"note":"A mail porting tool imports mail from other IMAP providers; the pages do not say whether the simple plan can use it [11].","sources":[11]},{"key":"mobile_apps","value":null,"points":0,"note":"Not published on the vendor's FAQ; it covers phone setup through standard apps only [5].","sources":[5]}],"sources":[{"n":1,"title":"Purelymail home page","publisher":"Purelymail","url":"https://purelymail.com/","accessed":"2026-10-09"},{"n":2,"title":"Purelymail pricing","publisher":"Purelymail","url":"https://purelymail.com/pricing","accessed":"2026-10-09"},{"n":3,"title":"Purelymail advanced pricing","publisher":"Purelymail","url":"https://purelymail.com/advancedpricing","accessed":"2026-10-09"},{"n":4,"title":"Purelymail features","publisher":"Purelymail","url":"https://purelymail.com/docs/features","accessed":"2026-10-09"},{"n":5,"title":"Purelymail frequently asked questions","publisher":"Purelymail","url":"https://purelymail.com/docs/faq","accessed":"2026-10-09"},{"n":6,"title":"Purelymail custom domains","publisher":"Purelymail","url":"https://purelymail.com/docs/domainDocs","accessed":"2026-10-09"},{"n":7,"title":"Purelymail two factor authentication","publisher":"Purelymail","url":"https://purelymail.com/docs/twoFactorAuthentication","accessed":"2026-10-09"},{"n":8,"title":"Purelymail WebDAV, CardDAV and CalDAV","publisher":"Purelymail","url":"https://purelymail.com/docs/webDav","accessed":"2026-10-09"},{"n":9,"title":"Purelymail support","publisher":"Purelymail","url":"https://purelymail.com/support","accessed":"2026-10-09"},{"n":10,"title":"Purelymail security","publisher":"Purelymail","url":"https://purelymail.com/docs/security","accessed":"2026-10-09"},{"n":11,"title":"Purelymail mail porting tool","publisher":"Purelymail","url":"https://purelymail.com/docs/mailPort","accessed":"2026-10-09"},{"n":12,"title":"Purelymail users","publisher":"Purelymail","url":"https://purelymail.com/docs/users","accessed":"2026-10-09"},{"n":13,"title":"Purelymail company policy","publisher":"Purelymail","url":"https://purelymail.com/docs/companyPolicy","accessed":"2026-10-09"}]},{"id":"ionos-email","name":"IONOS Email","vendor":"IONOS Inc.","category":"email-hosting","website":"https://www.ionos.com/email-hosting","rank":7,"of":9,"points":38,"by_criterion":[{"key":"price","name":"Price","earned":3,"available":22},{"key":"mailbox","name":"Mailbox","earned":19,"available":29},{"key":"security","name":"Security","earned":7,"available":28},{"key":"reliability","name":"Reliability and support","earned":9,"available":21}],"plans":[{"name":"Email, 50 GB (Mail Business)","price":"$3 per user a month on a 3-year term (listed at $6)","usd_month":6,"billing":"yearly","for":"Per user","notes":"50 GB mailbox; free domain; we use the listed $6 as the regular price","src":[2]},{"name":"Exchange, monthly","price":"$9/month, cancel anytime","usd_month":9,"billing":"monthly","for":"Per user","notes":"50 GB Exchange mailbox with Outlook on the web and 1 TB OneDrive","src":[2]}],"price_note":"Introductory prices apply for the term shown. The page gives no later price for the 50 GB plan, so we use the listed $6 per user a month [2].","lines":[{"key":"price","value":30,"points":3,"note":"Email 50 GB, listed at $6 per user a month, times 5; $3 introductory on a 3-year term. Later price not stated [2].","sources":[2]},{"key":"free_plan","value":false,"points":0,"note":"The plans page lists only paid plans and shows no free plan [2].","sources":[2]},{"key":"month_to_month","value":null,"points":0,"note":"Not published on the vendor's plans page, which shows only a 3-year term for this plan [2].","sources":[2]},{"key":"storage","value":50,"points":10,"note":"Help lists a 50 GB maximum mailbox for Mail Business [10].","sources":[10]},{"key":"protocols","value":["IMAP","POP3"],"points":4,"note":"Server details are valid for Mail Basic and Mail Business; CalDAV and CardDAV are not mentioned [7].","sources":[7]},{"key":"calendar","value":true,"points":5,"note":"Mail Business webmail has a calendar and contacts; public folders share appointments and contacts with other Mail Business users [14][15][16].","sources":[14,15,16]},{"key":"domains","value":null,"points":0,"note":"Not published on the vendor's plans page, which lists a free domain without a count [2].","sources":[2]},{"key":"aliases","value":null,"points":0,"note":"Catch-all is documented, but aliases are not described on the vendor's help pages [9][13][14].","sources":[9,13,14]},{"key":"two_factor","value":true,"points":7,"note":"Help documents authenticator-app two-step sign-in, valid for Mail Basic and Mail Business [8].","sources":[8]},{"key":"security_keys","value":null,"points":0,"note":"Not published on the vendor's two-step sign-in article, which names only an authenticator app [8].","sources":[8]},{"key":"enforce_2fa","value":null,"points":0,"note":"Not published on the vendor's two-step sign-in article, which covers per-user setup only [8].","sources":[8]},{"key":"sso","value":null,"points":0,"note":"Not found on the vendor's pages [1][14].","sources":[1,14]},{"key":"soc_iso","value":null,"points":0,"note":"Not published on the vendor's IT security page [5].","sources":[5]},{"key":"email_auth","value":null,"points":0,"note":"Help gives SPF and DKIM steps but no DMARC setup guide [11][12].","sources":[11,12]},{"key":"sla","value":false,"points":0,"note":"Uptime credit in the terms covers web pages and excludes email outages [3].","sources":[3]},{"key":"status_page","value":true,"points":2,"note":"Public status page lists Webmail, sending and receiving mail, with past incidents [4].","sources":[4]},{"key":"support","value":true,"points":4,"note":"Plan card lists 24/7 expert support; the page says help is by phone, chat or email [1][2].","sources":[1,2]},{"key":"migration","value":true,"points":3,"note":"Help documents an email migration tool that copies mail from an external provider over IMAP or POP3 [6][17].","sources":[6,17]},{"key":"mobile_apps","value":null,"points":0,"note":"Not found on the vendor's help pages; only a general IONOS mobile app is linked [6].","sources":[6]}],"sources":[{"n":1,"title":"IONOS email hosting","publisher":"IONOS","url":"https://www.ionos.com/email-hosting","accessed":"2026-10-09"},{"n":2,"title":"IONOS email hosting plans","publisher":"IONOS","url":"https://www.ionos.com/office-solutions/email-hosting","accessed":"2026-10-09"},{"n":3,"title":"General terms and conditions","publisher":"IONOS","url":"https://www.ionos.com/terms-gtc/general-terms-and-conditions/","accessed":"2026-10-09"},{"n":4,"title":"IONOS status page","publisher":"IONOS","url":"https://www.ionos-status.com/","accessed":"2026-10-09"},{"n":5,"title":"IONOS IT security","publisher":"IONOS","url":"https://www.ionos.com/it-security","accessed":"2026-10-09"},{"n":6,"title":"Email help center","publisher":"IONOS","url":"https://www.ionos.com/help/email/","accessed":"2026-10-09"},{"n":7,"title":"Server information for IMAP, POP3 and SMTP","publisher":"IONOS","url":"https://www.ionos.com/help/email/general-topics/ionos-mail-server-details-for-imap-pop3-and-smtp/","accessed":"2026-10-09"},{"n":8,"title":"Activate and configure two-step verification (2FA)","publisher":"IONOS","url":"https://www.ionos.com/help/email/using-webmail/email-activate-and-configure-two-step-verification/","accessed":"2026-10-09"},{"n":9,"title":"Creating, using, and deactivating a catch-all email address","publisher":"IONOS","url":"https://www.ionos.com/help/email/general-topics/creating-using-and-deactivating-a-catch-all-email-address/","accessed":"2026-10-09"},{"n":10,"title":"Size limitations for IONOS email accounts","publisher":"IONOS","url":"https://www.ionos.com/help/email/general-topics/size-limitations-for-ionos-email-accounts/","accessed":"2026-10-09"},{"n":11,"title":"Email authentication with DKIM","publisher":"IONOS","url":"https://www.ionos.com/help/domains/configuring-mail-servers-and-other-related-records/email-authentication-with-dkim/","accessed":"2026-10-09"},{"n":12,"title":"Using IONOS SPF to improve email delivery","publisher":"IONOS","url":"https://www.ionos.com/help/domains/configuring-mail-servers-and-other-related-records/using-ionos-spf-to-improve-email-delivery/","accessed":"2026-10-09"},{"n":13,"title":"My emails help","publisher":"IONOS","url":"https://www.ionos.com/help/email/my-emails/","accessed":"2026-10-09"},{"n":14,"title":"Mail Business help","publisher":"IONOS","url":"https://www.ionos.com/help/email/mail-business/","accessed":"2026-10-09"},{"n":15,"title":"Creating Public Folders in Mail Business Accounts","publisher":"IONOS","url":"https://www.ionos.com/help/email/managing-mail-business/creating-public-folders-in-mail-business-accounts/","accessed":"2026-10-09"},{"n":16,"title":"Importing calendar entries and tasks into IONOS Mail (Basic/Business)","publisher":"IONOS","url":"https://www.ionos.com/help/email/managing-mail-business/importing-calendar-entries-and-tasks-into-ionos-mail-basic/business/","accessed":"2026-10-09"},{"n":17,"title":"Migrating Emails and Folders from an External Email Provider to IONOS","publisher":"IONOS","url":"https://www.ionos.com/help/email/email-migration-service/migrating-emails-and-folders-from-an-external-email-provider-to-ionos/","accessed":"2026-10-09"}]},{"id":"hostinger-business-email","name":"Hostinger Business Email","vendor":"Hostinger International, Ltd.","category":"email-hosting","website":"https://www.hostinger.com/business-email","rank":8,"of":9,"points":34,"by_criterion":[{"key":"price","name":"Price","earned":9,"available":22},{"key":"mailbox","name":"Mailbox","earned":9,"available":29},{"key":"security","name":"Security","earned":11,"available":28},{"key":"reliability","name":"Reliability and support","earned":5,"available":21}],"plans":[{"name":"Starter","price":"$0.39/mailbox/month at first, renews at $1.59","usd_month":1.59,"billing":"yearly","for":"1 mailbox","notes":"Prepaid 48-month term; 5 GB, 5 aliases","src":[1,2]},{"name":"Standard","price":"$0.99/mailbox/month at first, renews at $2.79","usd_month":2.79,"billing":"yearly","for":"1 mailbox","notes":"Prepaid 48-month term; 20 GB, 10 aliases","src":[1,2]},{"name":"Premium","price":"$1.99/mailbox/month at first, renews at $3.99","usd_month":3.99,"billing":"yearly","for":"1 mailbox","notes":"Prepaid 48-month term; 50 GB","src":[1,2]}],"price_note":"Prices are for a 48-month term paid upfront; the first term is discounted and renewal prices are higher [1]. The page says the monthly rate is the plan price divided by the months in the plan, so we use the renewal price as the regular price [1].","lines":[{"key":"price","value":7.95,"points":9,"note":"Starter regular (renewal) price $1.59 per mailbox a month, 5 mailboxes; only a 48-month term is shown [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"The plans page lists only paid plans, and the limits article describes only time-limited trials and a deprecated legacy offer [1][2].","sources":[1,2]},{"key":"month_to_month","value":null,"points":0,"note":"Not published on the vendor's plans page, which shows only a 48-month term [1].","sources":[1]},{"key":"storage","value":5,"points":2,"note":"Business Starter: 5 GB per mailbox [2].","sources":[2]},{"key":"protocols","value":["IMAP","POP3"],"points":4,"note":"Setup help lists IMAP and POP3 with SMTP; CalDAV and CardDAV are not mentioned [3].","sources":[3]},{"key":"calendar","value":null,"points":0,"note":"Not published on the vendor's webmail help; contacts are described, a calendar and sharing are not [8].","sources":[8]},{"key":"domains","value":null,"points":0,"note":"Not published on the vendor's limits page; it gives unlimited mailboxes per domain but no domain count per plan [2].","sources":[2]},{"key":"aliases","value":true,"points":3,"note":"Starter allows 5 aliases per mailbox; the plans page lists a catch-all for mistyped addresses on every plan [1][2][6].","sources":[1,2,6]},{"key":"two_factor","value":true,"points":7,"note":"Webmail help describes two-step sign-in with an authenticator app; no plan limit is stated [4].","sources":[4]},{"key":"security_keys","value":null,"points":0,"note":"Not published on the vendor's two-step sign-in help, which names authenticator apps only [4].","sources":[4]},{"key":"enforce_2fa","value":null,"points":0,"note":"Not published on the vendor's two-step sign-in help [4].","sources":[4]},{"key":"sso","value":null,"points":0,"note":"Not found on the vendor's pages [1].","sources":[1]},{"key":"soc_iso","value":null,"points":0,"note":"Not found on the vendor's pages [1].","sources":[1]},{"key":"email_auth","value":true,"points":4,"note":"Domain setup help explains SPF, DKIM and DMARC records for the service [5].","sources":[5]},{"key":"sla","value":null,"points":0,"note":"Not published on the vendor's Business Email page [1].","sources":[1]},{"key":"status_page","value":true,"points":2,"note":"Public status page lists Hostinger Email and Webmail, with a past incidents list and incident history [10].","sources":[10]},{"key":"support","value":null,"points":0,"note":"The plans page lists 24/7 support but names no channel [1].","sources":[1]},{"key":"migration","value":true,"points":3,"note":"An Email Import tool copies mail from another provider over IMAP; no plan restriction is stated [7].","sources":[7]},{"key":"mobile_apps","value":null,"points":0,"note":"Not found on the vendor's pages; webmail help mentions no phone app [8].","sources":[8]}],"sources":[{"n":1,"title":"Business Email","publisher":"Hostinger","url":"https://www.hostinger.com/business-email","accessed":"2026-10-09"},{"n":2,"title":"Parameters and limits of Hostinger Mail","publisher":"Hostinger","url":"https://www.hostinger.com/support/4625828-parameters-and-limits-of-hostinger-email/","accessed":"2026-10-09"},{"n":3,"title":"Set up Hostinger Email on your applications and devices","publisher":"Hostinger","url":"https://www.hostinger.com/support/4305847-set-up-hostinger-email-on-your-applications-and-devices/","accessed":"2026-10-09"},{"n":4,"title":"How to set up two-factor authentication in Hostinger Webmail","publisher":"Hostinger","url":"https://www.hostinger.com/support/how-to-set-up-two-factor-authentication-in-hostinger-webmail/","accessed":"2026-10-09"},{"n":5,"title":"Set up a domain for Hostinger Email manually","publisher":"Hostinger","url":"https://www.hostinger.com/support/8671319-set-up-a-domain-for-hostinger-email-manually/","accessed":"2026-10-09"},{"n":6,"title":"How to set up a catch-all for Hostinger Email","publisher":"Hostinger","url":"https://www.hostinger.com/support/1583450-how-to-set-up-a-catch-all-for-hostinger-email/","accessed":"2026-10-09"},{"n":7,"title":"How to import emails to Hostinger Email","publisher":"Hostinger","url":"https://www.hostinger.com/support/5866288-how-to-import-emails-to-hostinger-email/","accessed":"2026-10-09"},{"n":8,"title":"How to access and use Hostinger Mail web app","publisher":"Hostinger","url":"https://www.hostinger.com/support/1583218-how-to-access-webmail-of-hostinger-email/","accessed":"2026-10-09"},{"n":9,"title":"Up to 14 million Hostinger clients impacted by security incident","publisher":"BleepingComputer","url":"https://www.bleepingcomputer.com/news/security/up-to-14-million-hostinger-clients-impacted-by-security-incident/","accessed":"2026-10-09"},{"n":10,"title":"Hostinger Status","publisher":"Hostinger","url":"https://statuspage.hostinger.com/","accessed":"2026-10-09"}]},{"id":"migadu","name":"Migadu","vendor":"Migadu-Mail GmbH","category":"email-hosting","website":"https://migadu.com/","rank":9,"of":9,"points":31,"by_criterion":[{"key":"price","name":"Price","earned":13,"available":22},{"key":"mailbox","name":"Mailbox","earned":16,"available":29},{"key":"security","name":"Security","earned":0,"available":28},{"key":"reliability","name":"Reliability and support","earned":2,"available":21}],"plans":[{"name":"Micro","price":"$19/year","usd_month":1.58,"billing":"yearly","for":"Unlimited addresses","notes":"5 GB for the account; yearly only; best-effort support","src":[1]},{"name":"Mini","price":"$90/year or $9/month","usd_month":7.5,"billing":"yearly","for":"Unlimited addresses","notes":"30 GB for the account; unlimited domains; office-hours support","src":[1]},{"name":"Standard","price":"$290/year or $29/month","usd_month":24.17,"billing":"yearly","for":"Unlimited addresses","notes":"100 GB for the account; office-hours support","src":[1]},{"name":"Maxi","price":"$990/year or $99/month","usd_month":82.5,"billing":"yearly","for":"Unlimited addresses","notes":"500 GB for the account; priority 24x7 support","src":[1]}],"price_note":"Prices are per account, not per mailbox. Micro is excluded from the price line because 5 GB shared by five mailboxes is 1 GB each [1]. Paid plans have a 14-day money-back guarantee [10].","lines":[{"key":"price","value":7.5,"points":9,"note":"Mini, $90 a year, covers any number of mailboxes. Micro skipped: its 5 GB split five ways is 1 GB each [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"The pricing page says the free plan was discontinued and Micro replaces it [1].","sources":[1]},{"key":"month_to_month","value":true,"points":4,"note":"Mini can be bought monthly at $9 [1].","sources":[1]},{"key":"storage","value":6,"points":2,"note":"Mini has 30 GB per account, which is 6 GB for each of five mailboxes [1].","sources":[1]},{"key":"protocols","value":["IMAP","POP3","CalDAV","CardDAV"],"points":8,"note":"Home page lists IMAP4 and POP3; the CalDAV/CardDAV guide says every mailbox has them. No plan limits are stated [2][5].","sources":[2,5]},{"key":"calendar","value":null,"points":0,"note":"Every mailbox has a calendar and contacts [5]; sharing calendars between users is not mentioned.","sources":[5]},{"key":"domains","value":true,"points":3,"note":"Mini, Standard and Maxi allow unlimited domains [1].","sources":[1]},{"key":"aliases","value":true,"points":3,"note":"Aliases are built in, and catch-all addresses are supported though not recommended [2][9].","sources":[2,9]},{"key":"two_factor","value":false,"points":0,"note":"The pros and cons page says mailboxes have no second-factor sign-in yet; app-specific passwords are offered instead [3].","sources":[3]},{"key":"security_keys","value":false,"points":0,"note":"Mailbox 2FA is not available yet, so security keys are not either [3].","sources":[3]},{"key":"enforce_2fa","value":false,"points":0,"note":"Mailbox 2FA is not available yet, so it cannot be required [3].","sources":[3]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's pros and cons page or home page [2][3].","sources":[2,3]},{"key":"soc_iso","value":null,"points":0,"note":"Not published on the vendor's about page [11]; it says only that data centres are certified, without naming standards [3].","sources":[3,11]},{"key":"email_auth","value":null,"points":0,"note":"Not found on the vendor's guides index, which lists no SPF, DKIM or DMARC guide [4]; the support page only troubleshoots DKIM and DMARC problems [6].","sources":[4,6]},{"key":"sla","value":false,"points":0,"note":"Migadu does not offer SLAs in the default offer; enterprise pricing starts at $5,000 a month [3].","sources":[3]},{"key":"status_page","value":true,"points":2,"note":"Migadu's status page shows service health and a history of past incidents [8].","sources":[8]},{"key":"support","value":false,"points":0,"note":"Migadu offers email and ticket support only, with no phone or chat; Mini is listed with office-hours support [1][3][6].","sources":[1,3,6]},{"key":"migration","value":false,"points":0,"note":"Migadu's migration guide covers the third-party imapsync tool; no Migadu import tool or service is listed [4][7].","sources":[4,7]},{"key":"mobile_apps","value":null,"points":0,"note":"Not published on the vendor's guides; it lists setup guides for third-party apps only [4].","sources":[4]}],"sources":[{"n":1,"title":"Migadu pricing","publisher":"Migadu","url":"https://migadu.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Migadu home page","publisher":"Migadu","url":"https://migadu.com/","accessed":"2026-10-09"},{"n":3,"title":"Migadu pros and cons","publisher":"Migadu","url":"https://migadu.com/procon/","accessed":"2026-10-09"},{"n":4,"title":"Migadu guides","publisher":"Migadu","url":"https://migadu.com/guides/index.html","accessed":"2026-10-09"},{"n":5,"title":"Calendars and contacts syncing (CalDAV/CardDAV)","publisher":"Migadu","url":"https://migadu.com/guides/calendars_contacts/","accessed":"2026-10-09"},{"n":6,"title":"Migadu support","publisher":"Migadu","url":"https://migadu.com/support/","accessed":"2026-10-09"},{"n":7,"title":"Migrating email data using IMAPSync","publisher":"Migadu","url":"https://migadu.com/guides/imapsync/","accessed":"2026-10-09"},{"n":8,"title":"Migadu status","publisher":"Migadu","url":"https://status.migadu.com/","accessed":"2026-10-09"},{"n":9,"title":"Catch improperly addressed messages","publisher":"Migadu","url":"https://migadu.com/guides/catchall/","accessed":"2026-10-09"},{"n":10,"title":"Migadu terms of service","publisher":"Migadu","url":"https://migadu.com/terms/","accessed":"2026-10-09"},{"n":11,"title":"About Migadu","publisher":"Migadu","url":"https://migadu.com/about/","accessed":"2026-10-09"}]},{"id":"proton-mail","name":"Proton Mail","vendor":"Proton AG","category":"encrypted-email-services","website":"https://proton.me/mail","rank":1,"of":9,"points":85,"by_criterion":[{"key":"encryption","name":"Encryption","earned":27,"available":27},{"key":"trust","name":"Trust and audits","earned":18,"available":26},{"key":"access","name":"Apps and access","earned":16,"available":18},{"key":"mailbox","name":"Mailbox","earned":12,"available":13},{"key":"price","name":"Price","earned":12,"available":16}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"1 email address; 500 MB, 1 GB after the setup checklist","src":[1]},{"name":"Mail Plus","price":"$47.88/year","usd_month":3.99,"billing":"yearly","for":"1 person","notes":"15 GB, 1 custom domain, Bridge; $4.99 on monthly billing","src":[1,4]},{"name":"Proton Unlimited","price":"$119.88/year","usd_month":9.99,"billing":"yearly","for":"1 person","notes":"500 GB shared across Proton apps, 3 custom domains; $12.99 on monthly billing","src":[1]}],"price_note":"Prices are shown in US dollars, before tax. The pricing page lists only 1-month and 12-month billing [1].","lines":[{"key":"zero_access","value":true,"points":10,"note":"Proton says messages and attachments in the inbox use zero-access encryption, so nobody, not even Proton, can access them [2].","sources":[2]},{"key":"e2e_internal","value":true,"points":8,"note":"Proton says messages between Proton Mail addresses are always end-to-end encrypted [2].","sources":[2]},{"key":"e2e_external","value":true,"points":6,"note":"Password-protected emails send end-to-end encrypted messages to non-Proton addresses [2].","sources":[2]},{"key":"enc_contacts","value":true,"points":3,"note":"Proton says Calendar event details are end-to-end encrypted so Proton cannot see them [10].","sources":[10]},{"key":"audit","value":null,"points":0,"note":"The open-source page links audit reports but names no firm or date [5]; the named Securitum audit is dated 2021 [11].","sources":[5,11]},{"key":"open_source","value":true,"points":6,"note":"Proton says all its apps are open source; the web clients are on GitHub under GPL-3.0 [5][6].","sources":[5,6]},{"key":"cert","value":true,"points":4,"note":"Proton received ISO 27001 certification on 2 May 2024, covering its information security management systems [9].","sources":[9]},{"key":"transparency","value":true,"points":4,"note":"The report gives Proton Mail legal order counts for 2025: 9,301 orders, 988 contested [3].","sources":[3]},{"key":"security_key","value":true,"points":4,"note":"Proton accepts a physical U2F or FIDO2 security key for two-factor sign-in, on free and paid plans [7].","sources":[7]},{"key":"apps","value":["Windows","macOS","iOS","Android"],"points":8,"note":"Download page lists Windows, macOS, iOS and Android apps; the Linux app is labelled beta, so it does not count [4]. Free accounts get a 14-day desktop trial [13].","sources":[4,13]},{"key":"imap","value":true,"points":8,"note":"Bridge, Proton's own desktop app, links paid accounts to Outlook, Thunderbird and Apple Mail [1][4][12].","sources":[1,4,12]},{"key":"custom_domain","value":true,"points":5,"note":"Mail Plus supports 1 custom domain; Unlimited supports 3 [1].","sources":[1]},{"key":"storage","value":15,"points":4,"note":"Mail Plus, the cheapest paid plan, has 15 GB [1].","sources":[1]},{"key":"export","value":true,"points":3,"note":"The Export Tool saves all emails as EML files with JSON metadata; Bridge also copies the mailbox to a mail program [8].","sources":[8]},{"key":"free_plan","value":true,"points":6,"note":"The free plan includes one mailbox; Proton says it will always offer a free plan [1].","sources":[1]},{"key":"price","value":3.99,"points":6,"note":"Mail Plus, $3.99 a month on yearly billing, shown as 20% off the $4.99 monthly price; no renewal price is shown [1].","sources":[1]}],"sources":[{"n":1,"title":"Proton Mail pricing","publisher":"Proton","url":"https://proton.me/mail/pricing","accessed":"2026-10-08"},{"n":2,"title":"Proton Mail encryption explained","publisher":"Proton","url":"https://proton.me/support/proton-mail-encryption-explained","accessed":"2026-10-08"},{"n":3,"title":"Transparency report","publisher":"Proton","url":"https://proton.me/legal/transparency","accessed":"2026-10-08"},{"n":4,"title":"Get Proton Mail apps","publisher":"Proton","url":"https://proton.me/mail/download","accessed":"2026-10-08"},{"n":5,"title":"Open source and audits","publisher":"Proton","url":"https://proton.me/community/open-source","accessed":"2026-10-08"},{"n":6,"title":"ProtonMail/WebClients","publisher":"GitHub","url":"https://github.com/ProtonMail/WebClients","accessed":"2026-10-08"},{"n":7,"title":"Two-factor authentication (2FA)","publisher":"Proton","url":"https://proton.me/support/two-factor-authentication-2fa","accessed":"2026-10-08"},{"n":8,"title":"Export emails with the Proton Mail Export Tool","publisher":"Proton","url":"https://proton.me/support/export-emails-import-export-app","accessed":"2026-10-08"},{"n":9,"title":"Proton achieves ISO 27001 certification","publisher":"Proton","url":"https://proton.me/blog/iso-27001-certification","accessed":"2026-10-08"},{"n":10,"title":"Proton Calendar","publisher":"Proton","url":"https://proton.me/calendar","accessed":"2026-10-08"},{"n":11,"title":"Security audit","publisher":"Proton","url":"https://proton.me/blog/security-audit","accessed":"2026-10-08"},{"n":12,"title":"Install Proton Mail Bridge","publisher":"Proton","url":"https://proton.me/support/protonmail-bridge-install","accessed":"2026-10-08"},{"n":13,"title":"Proton Mail desktop app","publisher":"Proton","url":"https://proton.me/support/mail-desktop-app","accessed":"2026-10-08"}]},{"id":"tuta-mail","name":"Tuta Mail","vendor":"Tutao GmbH","category":"encrypted-email-services","website":"https://tuta.com/","rank":2,"of":9,"points":73,"by_criterion":[{"key":"encryption","name":"Encryption","earned":27,"available":27},{"key":"trust","name":"Trust and audits","earned":14,"available":26},{"key":"access","name":"Apps and access","earned":10,"available":18},{"key":"mailbox","name":"Mailbox","earned":10,"available":13},{"key":"price","name":"Price","earned":12,"available":16}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"1 GB, 1 calendar, 3 labels","src":[1]},{"name":"Revolutionary","price":"€3/month, billed yearly","usd_month":3.36,"billing":"yearly","for":"1 person","notes":"20 GB, 3 custom domains, 15 extra addresses; page shows a 50% sale banner","src":[1]},{"name":"Legend","price":"€8/month, billed yearly","usd_month":8.95,"billing":"yearly","for":"1 person","notes":"500 GB, 10 custom domains, 30 extra addresses","src":[1]}],"price_note":"The pricing page shows euros and says prices include taxes. It also runs a 50% sale banner; we use the regular €3 and €8, which the page repeats for extra family mailboxes [1].","lines":[{"key":"zero_access","value":true,"points":10,"note":"Tuta says it has zero access to the mailbox, all data is encrypted, and only sender and recipient can read mail [1].","sources":[1]},{"key":"e2e_internal","value":true,"points":8,"note":"The plan table says all emails between Tuta users are automatically encrypted [1].","sources":[1]},{"key":"e2e_external","value":true,"points":6,"note":"You can exchange encrypted email with anyone through a shared password [1].","sources":[1]},{"key":"enc_contacts","value":true,"points":3,"note":"The plan table says the address book and calendar are encrypted [1].","sources":[1]},{"key":"audit","value":null,"points":0,"note":"Open-source page names SySS GmbH as a pen tester but gives no date or published report [3].","sources":[3]},{"key":"open_source","value":true,"points":6,"note":"Client code for all Tuta apps is public on GitHub under GPLv3 [3][4].","sources":[3,4]},{"key":"cert","value":null,"points":0,"note":"Security page names ISO 27001 only for its German data centres, not for Tuta itself [2].","sources":[2]},{"key":"transparency","value":true,"points":4,"note":"The latest report covers 1 January to 30 June 2026 and counts requests, such as 215 for inventory data [5].","sources":[5]},{"key":"security_key","value":true,"points":4,"note":"Tuta supports U2F security keys such as a YubiKey for two-factor login; the page does not mention FIDO2 or WebAuthn [6].","sources":[6]},{"key":"apps","value":["Windows","macOS","Linux","iOS","Android"],"points":10,"note":"Download section lists Android, iOS, Linux, Windows and macOS apps [7].","sources":[7]},{"key":"imap","value":false,"points":0,"note":"Tuta's own comparison table marks \"Server IMAP support\" as not available for Tuta Mail [8].","sources":[8]},{"key":"custom_domain","value":true,"points":5,"note":"Revolutionary lets you use 3 custom domains; Legend 10 [1].","sources":[1]},{"key":"storage","value":20,"points":5,"note":"Revolutionary, the cheapest paid plan, has 20 GB [1].","sources":[1]},{"key":"export","value":null,"points":0,"note":"Not published on the vendor's pricing page, which describes email import only [1].","sources":[1]},{"key":"free_plan","value":true,"points":6,"note":"The free plan is an encrypted mailbox with 1 GB [1].","sources":[1]},{"key":"price","value":3.36,"points":6,"note":"Revolutionary, €3 a month on yearly billing, taken from the page's price data and its family-mailbox line; includes taxes [1]. Converted at €1 = $1.1186 [9].","sources":[1]}],"sources":[{"n":1,"title":"Tuta pricing","publisher":"Tuta","url":"https://tuta.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Security","publisher":"Tuta","url":"https://tuta.com/security","accessed":"2026-10-08"},{"n":3,"title":"Open source","publisher":"Tuta","url":"https://tuta.com/open-source","accessed":"2026-10-08"},{"n":4,"title":"tutao/tutanota","publisher":"GitHub","url":"https://github.com/tutao/tutanota","accessed":"2026-10-08"},{"n":5,"title":"Transparency report","publisher":"Tuta","url":"https://tuta.com/blog/transparency-report","accessed":"2026-10-08"},{"n":6,"title":"Why U2F is important","publisher":"Tuta","url":"https://tuta.com/blog/why-u2f-is-important","accessed":"2026-10-08"},{"n":7,"title":"Tuta home page","publisher":"Tuta","url":"https://tuta.com/","accessed":"2026-10-08"},{"n":8,"title":"Email comparison","publisher":"Tuta","url":"https://tuta.com/email-comparison","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":9}]},{"id":"forward-email","name":"Forward Email","vendor":"Forward Email LLC","category":"encrypted-email-services","website":"https://forwardemail.net/","rank":3,"of":9,"points":56,"by_criterion":[{"key":"encryption","name":"Encryption","earned":13,"available":27},{"key":"trust","name":"Trust and audits","earned":8,"available":26},{"key":"access","name":"Apps and access","earned":16,"available":18},{"key":"mailbox","name":"Mailbox","earned":11,"available":13},{"key":"price","name":"Price","earned":8,"available":16}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Forwarding only; cannot send mail","src":[1]},{"name":"Enhanced Protection","price":"$3/month","usd_month":3,"billing":"monthly","for":"1 person","notes":"Send and receive on your domain; 10 GB pooled storage","src":[1]},{"name":"Team","price":"$9/month","usd_month":9,"billing":"monthly","for":"Families, groups, organisations","notes":"Adds team members and permission management","src":[1]}],"price_note":"The pricing page lists monthly prices only, with no yearly plan. Extra storage costs $3 a month for each additional 10 GB [1].","lines":[{"key":"zero_access","value":true,"points":10,"note":"Each mailbox is an SQLite database encrypted with a password only you have; the FAQ says Forward Email cannot access email content [2][4].","sources":[2,4]},{"key":"e2e_internal","value":null,"points":0,"note":"Not published on the vendor's FAQ [2]: no automatic end-to-end encryption between its own users is described.","sources":[2]},{"key":"e2e_external","value":null,"points":0,"note":"Not published on the vendor's FAQ [2]: webmail lists PGP decryption only, and outbound WKD encryption is applied by the server.","sources":[2,7]},{"key":"enc_contacts","value":true,"points":3,"note":"Apps are set up for 'encrypted mailboxes, calendars, and contacts' [1]; the encrypted SQLite file holds contact and calendar records [2].","sources":[1,2]},{"key":"audit","value":true,"points":8,"note":"The FAQ names Cure53; its penetration test report, dated September 2026, is published on the vendor's site [2][5].","sources":[2,5]},{"key":"open_source","value":false,"points":0,"note":"Apps repo is Business Source License 1.1; the server repo is BUSL-1.1 with some files under MPL-2.0. Neither is open source overall [6][7].","sources":[6,7]},{"key":"cert","value":false,"points":0,"note":"The FAQ says Forward Email does not directly hold SOC 2 Type II or ISO 27001; its hosting providers do [2].","sources":[2]},{"key":"transparency","value":null,"points":0,"note":"Not published on the vendor's security page [3] or FAQ [2].","sources":[2,3]},{"key":"security_key","value":null,"points":0,"note":"Not published on the vendor's FAQ [2]: passkey sign-in and one-time-code 2FA are described, security keys are not named.","sources":[2]},{"key":"apps","value":["Windows","macOS","Linux","Android"],"points":8,"note":"Download page lists Windows, macOS, Linux and Android builds; the iOS build must be sideloaded and the App Store listing is not live, so it is excluded [9][8].","sources":[9,8]},{"key":"imap","value":true,"points":8,"note":"The FAQ lists IMAP, SMTP and POP3 and gives setup steps for Thunderbird and Outlook [2].","sources":[2]},{"key":"custom_domain","value":true,"points":5,"note":"Enhanced Protection sends and receives as you@yourdomain.com, with unlimited domains [1].","sources":[1]},{"key":"storage","value":10,"points":3,"note":"Enhanced Protection includes 10 GB pooled across all domains and aliases [1].","sources":[1]},{"key":"export","value":true,"points":3,"note":"The FAQ describes exporting a mailbox as EML, MBOX or encrypted SQLite, with contacts and calendars [2].","sources":[2]},{"key":"free_plan","value":false,"points":0,"note":"The free plan is email forwarding only and cannot send mail, so it has no mailbox [1].","sources":[1]},{"key":"price","value":3,"points":8,"note":"Enhanced Protection, $3 a month; only monthly prices are listed [1].","sources":[1]}],"sources":[{"n":1,"title":"Forward Email pricing","publisher":"Forward Email","url":"https://forwardemail.net/en/private-business-email","accessed":"2026-10-08"},{"n":2,"title":"Forward Email FAQ","publisher":"Forward Email","url":"https://forwardemail.net/en/faq","accessed":"2026-10-08"},{"n":3,"title":"Forward Email security practices","publisher":"Forward Email","url":"https://forwardemail.net/en/security","accessed":"2026-10-08"},{"n":4,"title":"Best quantum-safe encrypted email service","publisher":"Forward Email","url":"https://forwardemail.net/en/blog/docs/best-quantum-safe-encrypted-email-service","accessed":"2026-10-08"},{"n":5,"title":"Pentest report: Forward Email","publisher":"Forward Email","url":"https://forwardemail.net/pentest-report_forward-email.pdf","accessed":"2026-10-08"},{"n":6,"title":"forwardemail/forwardemail.net","publisher":"GitHub","url":"https://github.com/forwardemail/forwardemail.net","accessed":"2026-10-08"},{"n":7,"title":"forwardemail/mail.forwardemail.net","publisher":"GitHub","url":"https://github.com/forwardemail/mail.forwardemail.net","accessed":"2026-10-08"},{"n":8,"title":"Release readiness","publisher":"GitHub","url":"https://github.com/forwardemail/mail.forwardemail.net/blob/main/docs/release-readiness.md","accessed":"2026-10-08"},{"n":9,"title":"Download Forward Email","publisher":"Forward Email","url":"https://forwardemail.net/en/download","accessed":"2026-10-08"}]},{"id":"mailbox-org","name":"mailbox.org","vendor":"Heinlein Support","category":"encrypted-email-services","website":"https://mailbox.org/en","rank":4,"of":9,"points":49,"by_criterion":[{"key":"encryption","name":"Encryption","earned":16,"available":27},{"key":"trust","name":"Trust and audits","earned":8,"available":26},{"key":"access","name":"Apps and access","earned":8,"available":18},{"key":"mailbox","name":"Mailbox","earned":7,"available":13},{"key":"price","name":"Price","earned":10,"available":16}],"plans":[{"name":"Light","price":"€12/year","usd_month":1.12,"billing":"yearly","for":"1 person","notes":"2 GB mail, no Drive; one-year minimum term; own domain only in family accounts","src":[1]},{"name":"Standard","price":"€36/year","usd_month":3.36,"billing":"yearly","for":"1 person","notes":"20 GB mail, 10 GB Drive, own domain with 50 aliases; €4 a month on monthly billing","src":[1]},{"name":"Premium","price":"€108/year","usd_month":10.07,"billing":"yearly","for":"1 person","notes":"50 GB mail, 100 GB Drive, own domain with 250 aliases; €12 a month on monthly billing","src":[1]}],"price_note":"Prices are shown in euros and include VAT at the user's country rate [1].","lines":[{"key":"zero_access","value":true,"points":10,"note":"Optional: Guard encrypts new incoming mail; its key is decrypted only with your Guard password, which mailbox.org does not store [3][4].","sources":[3,4]},{"key":"e2e_internal","value":null,"points":0,"note":"Not published on the vendor's Guard help pages [3][4].","sources":[3,4]},{"key":"e2e_external","value":true,"points":6,"note":"Guard sets up a temporary mailbox on mailbox.org for recipients without a PGP key [5].","sources":[5]},{"key":"enc_contacts","value":null,"points":0,"note":"Not published on the vendor's address book and calendar help page [10].","sources":[10]},{"key":"audit","value":null,"points":0,"note":"Not published on the vendor's security page, which names no outside firm or audit report [9].","sources":[9]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's home or security pages [2][9].","sources":[2,9]},{"key":"cert","value":true,"points":4,"note":"The home page says the service is backed by ISO 27001 certification and BSI C5 attestation [2].","sources":[2]},{"key":"transparency","value":true,"points":4,"note":"The Transparency Report 2025, dated 10 February 2026, counts 74 requests from authorities, 18 rejected [7].","sources":[7]},{"key":"security_key","value":null,"points":0,"note":"Not published: help pages describe authenticator-app codes and YubiKey one-time passwords, with no FIDO2 or WebAuthn [8][11].","sources":[8,11]},{"key":"apps","value":[],"points":0,"note":"The help page lists third-party mail programs for each system and no mailbox.org mail app [6].","sources":[6]},{"key":"imap","value":true,"points":8,"note":"Mail is served via IMAP and SMTP to programs such as Outlook and Thunderbird [6].","sources":[6]},{"key":"custom_domain","value":true,"points":5,"note":"Standard and Premium let you use your own domain [1].","sources":[1]},{"key":"storage","value":2,"points":2,"note":"Light, the cheapest paid plan, has 2 GB of mail storage [1].","sources":[1]},{"key":"export","value":null,"points":0,"note":"Not published: the backup page describes saving selected messages as .eml files, not the whole mailbox [6].","sources":[6]},{"key":"free_plan","value":false,"points":0,"note":"There is no permanent free plan, only a 30-day trial [1].","sources":[1]},{"key":"price","value":1.12,"points":10,"note":"Light, €1 a month on a 12-month term (€12 a year) [1]. Converted at €1 = $1.1186 [12].","sources":[1]}],"sources":[{"n":1,"title":"mailbox.org prices","publisher":"mailbox.org","url":"https://mailbox.org/en/prices/","accessed":"2026-10-08"},{"n":2,"title":"mailbox.org home page","publisher":"mailbox.org","url":"https://mailbox.org/en/","accessed":"2026-10-08"},{"n":3,"title":"Encrypting incoming emails","publisher":"mailbox.org","url":"https://kb.mailbox.org/en/private/encryption/your-encrypted-mailbox/","accessed":"2026-10-08"},{"n":4,"title":"How is the private key protected?","publisher":"mailbox.org","url":"https://kb.mailbox.org/en/private/encryption/how-is-the-private-key-protected/","accessed":"2026-10-08"},{"n":5,"title":"Sending encrypted emails with Guard","publisher":"mailbox.org","url":"https://kb.mailbox.org/en/private/encryption/my-recipient-does-not-use-pgp/","accessed":"2026-10-08"},{"n":6,"title":"Data interfaces","publisher":"mailbox.org","url":"https://kb.mailbox.org/en/private/faq/data-synchronization-overview/","accessed":"2026-10-08"},{"n":7,"title":"Transparency Report 2025","publisher":"mailbox.org","url":"https://mailbox.org/en/news/transparency-report-2025/","accessed":"2026-10-08"},{"n":8,"title":"Setting up two-factor authentication in mailbox","publisher":"mailbox.org","url":"https://kb.mailbox.org/en/private/security-and-privacy/how-to-use-two-factor-authentication-2fa/","accessed":"2026-10-08"},{"n":9,"title":"Security","publisher":"mailbox.org","url":"https://mailbox.org/en/security","accessed":"2026-10-08"},{"n":10,"title":"Address book and calendar","publisher":"mailbox.org","url":"https://kb.mailbox.org/en/private/addressbook-and-calendar/","accessed":"2026-10-08"},{"n":11,"title":"YubiKey: webmail with one-time passwords","publisher":"mailbox.org","url":"https://kb.mailbox.org/en/private/security-and-privacy/yubikey-webmail-with-one-time-passwords/","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":12}]},{"id":"atomic-mail","name":"Atomic Mail","vendor":"Atomic Mail","category":"encrypted-email-services","website":"https://atomicmail.io/","rank":5,"of":9,"points":47,"by_criterion":[{"key":"encryption","name":"Encryption","earned":24,"available":27},{"key":"trust","name":"Trust and audits","earned":0,"available":26},{"key":"access","name":"Apps and access","earned":8,"available":18},{"key":"mailbox","name":"Mailbox","earned":5,"available":13},{"key":"price","name":"Price","earned":10,"available":16}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Encrypted mailbox, unlimited storage, 10 aliases","src":[1]},{"name":"Plus (yearly)","price":"$5/month","usd_month":5,"billing":"yearly","for":"1 person","notes":"Adds 15 aliases, Hide My Email and AI tools; shown as 20% off monthly","src":[1]},{"name":"Plus (monthly)","price":"$7/month","usd_month":7,"billing":"monthly","for":"1 person","notes":"Same features, billed monthly","src":[1]}],"price_note":"The pricing page shows Plus as \"From $5 per month\", with $5 on yearly billing and $7 on monthly billing. The launch post from December 2025 gave $4.99 and $5.99 [1][2].","lines":[{"key":"zero_access","value":true,"points":10,"note":"Keys are made on your device. Zero-access applies to messages you encrypt end-to-end; others are protected in transit [3][8].","sources":[3,8]},{"key":"e2e_internal","value":true,"points":8,"note":"Sender picks Atomic Encryption (ECIES); keys are managed on the device. One vendor page also calls it default [1][7].","sources":[1,7]},{"key":"e2e_external","value":true,"points":6,"note":"\"Encrypt by Password\" or \"Encrypt as File\" lets you send to other providers; whitepaper describes AES-256 with a password-derived key [1][3].","sources":[1,3]},{"key":"enc_contacts","value":null,"points":0,"note":"Not published on the vendor's security whitepaper [3]; contacts and calendar encryption is not addressed.","sources":[3]},{"key":"audit","value":false,"points":0,"note":"The vendor says third-party experts audit it but names no firm or date, which does not count [3][4].","sources":[3,4]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's whitepaper [3] or support page [4].","sources":[3,4]},{"key":"cert","value":null,"points":0,"note":"Only its data centres are described as ISO 27001 certified; no company or product certification is named [6].","sources":[6]},{"key":"transparency","value":null,"points":0,"note":"Not published on the vendor's whitepaper [3] or support page [4].","sources":[3,4]},{"key":"security_key","value":null,"points":0,"note":"Not published on the vendor's support page [4]: two-factor authentication is supported, security keys are not mentioned.","sources":[4]},{"key":"apps","value":["Windows","macOS","iOS","Android"],"points":8,"note":"Download page lists apps for iOS, Android, macOS and Windows with no beta label; no Linux app [5].","sources":[5]},{"key":"imap","value":false,"points":0,"note":"Support FAQ says it does not support IMAP, SMTP or POP3 yet; planned for later in 2026 [4].","sources":[4]},{"key":"custom_domain","value":false,"points":0,"note":"Custom domains are offered only on Business plans (from $3 per user a month), not on Free or Plus [1].","sources":[1]},{"key":"storage","value":999,"points":5,"note":"Free plan has unlimited storage and Plus includes everything in Free; counted as 999 GB for unlimited [1].","sources":[1]},{"key":"export","value":null,"points":0,"note":"Not published on the vendor's support page [4]; the whitepaper says only that users can export their data [3].","sources":[3,4]},{"key":"free_plan","value":true,"points":6,"note":"Free plan with an encrypted mailbox and unlimited storage [1].","sources":[1]},{"key":"price","value":5,"points":4,"note":"Plus on yearly billing, $5 a month on the pricing page; launch post said $4.99 [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"Atomic Mail pricing","publisher":"Atomic Mail","url":"https://atomicmail.io/pricing","accessed":"2026-10-08"},{"n":2,"title":"Introducing Atomic Mail Plus","publisher":"Atomic Mail","url":"https://atomicmail.io/blog/introducing-atomic-mail-plus-more-privacy-less-hassle","accessed":"2026-10-08"},{"n":3,"title":"Atomic Mail security whitepaper","publisher":"Atomic Mail","url":"https://atomicmail.io/security-whitepaper","accessed":"2026-10-08"},{"n":4,"title":"Atomic Mail support","publisher":"Atomic Mail","url":"https://atomicmail.io/support","accessed":"2026-10-08"},{"n":5,"title":"Download Atomic Mail","publisher":"Atomic Mail","url":"https://atomicmail.io/download","accessed":"2026-10-08"},{"n":6,"title":"About Atomic Mail","publisher":"Atomic Mail","url":"https://atomicmail.io/about-us","accessed":"2026-10-08"},{"n":7,"title":"End-to-end encryption","publisher":"Atomic Mail","url":"https://atomicmail.io/end-to-end-encryption","accessed":"2026-10-08"},{"n":8,"title":"Zero-access encryption","publisher":"Atomic Mail","url":"https://atomicmail.io/blog/zero-access-encryption","accessed":"2026-10-08"}]},{"id":"startmail","name":"StartMail","vendor":"StartMail BV","category":"encrypted-email-services","website":"https://www.startmail.com/","rank":6,"of":9,"points":44,"by_criterion":[{"key":"encryption","name":"Encryption","earned":16,"available":27},{"key":"trust","name":"Trust and audits","earned":4,"available":26},{"key":"access","name":"Apps and access","earned":10,"available":18},{"key":"mailbox","name":"Mailbox","earned":10,"available":13},{"key":"price","name":"Price","earned":4,"available":16}],"plans":[{"name":"Personal","price":"$59.88/year","usd_month":4.99,"billing":"yearly","for":"1 person","notes":"20 GB, unlimited aliases, one custom domain, 7-day trial","src":[1]}],"price_note":"The pricing page shows $4.99 a month with $59.88 billed annually; it states no renewal change [1].","lines":[{"key":"zero_access","value":true,"points":10,"note":"Mail is stored in a vault, an encrypted volume that opens with your account password [3].","sources":[3]},{"key":"e2e_internal","value":false,"points":0,"note":"Encryption between users needs both to set up OpenPGP, and the sender chooses to encrypt [3].","sources":[3]},{"key":"e2e_external","value":true,"points":6,"note":"Webmail supports OpenPGP and password-protected messages for recipients elsewhere [2][3].","sources":[2,3]},{"key":"enc_contacts","value":null,"points":0,"note":"Not published on the vendor's white paper, which lists what the vault holds without naming contacts or calendar [3].","sources":[3]},{"key":"audit","value":null,"points":0,"note":"Not published on the vendor's white paper, which names no audit firm or report [3].","sources":[3]},{"key":"open_source","value":false,"points":0,"note":"White paper says the webmail and vault code is closed source; only some components are open source [3].","sources":[3]},{"key":"cert","value":null,"points":0,"note":"Features page says its data center is ISO 27001 certified; 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the page states no renewal change [1].","sources":[1]}],"sources":[{"n":1,"title":"StartMail pricing","publisher":"StartMail","url":"https://www.startmail.com/en/pricing","accessed":"2026-10-08"},{"n":2,"title":"StartMail features","publisher":"StartMail","url":"https://www.startmail.com/en/features/","accessed":"2026-10-08"},{"n":3,"title":"StartMail technical white paper","publisher":"StartMail","url":"https://www.startmail.com/en/whitepaper/","accessed":"2026-10-08"},{"n":4,"title":"Download StartMail","publisher":"StartMail","url":"https://www.startmail.com/en/download","accessed":"2026-10-08"},{"n":5,"title":"StartMail transparency report","publisher":"StartMail","url":"https://www.startmail.com/en/transparency","accessed":"2026-10-08"},{"n":6,"title":"StartMail encrypted email","publisher":"StartMail","url":"https://www.startmail.com/en/encrypted-email","accessed":"2026-10-08"},{"n":7,"title":"StartMail","publisher":"StartMail","url":"https://www.startmail.com/en/","accessed":"2026-10-08"}]},{"id":"posteo","name":"Posteo","vendor":"Posteo e.K.","category":"encrypted-email-services","website":"https://posteo.de/en","rank":7,"of":9,"points":43,"by_criterion":[{"key":"encryption","name":"Encryption","earned":19,"available":27},{"key":"trust","name":"Trust and audits","earned":4,"available":26},{"key":"access","name":"Apps and access","earned":8,"available":18},{"key":"mailbox","name":"Mailbox","earned":2,"available":13},{"key":"price","name":"Price","earned":10,"available":16}],"plans":[{"name":"Posteo mailbox","price":"1 euro/month","usd_month":null,"billing":"monthly","for":"1 person","notes":"4 GB, 3 aliases; extra storage costs 0.25 euro per GB a month","src":[1,2]}],"price_note":"Posteo shows its price in euros only; the build converts it to dollars [1].","lines":[{"key":"zero_access","value":true,"points":10,"note":"With crypto mail storage on, Posteo says stored mail is no longer readable by it; the key is protected by your password [4][8].","sources":[4,8]},{"key":"e2e_internal","value":false,"points":0,"note":"Mail between Posteo users stays on its servers; end-to-end encryption is optional and needs S/MIME or OpenPGP keys set up by users [4].","sources":[4]},{"key":"e2e_external","value":true,"points":6,"note":"Webmail sends OpenPGP-encrypted mail through the Mailvelope browser extension; S/MIME is also supported [2][4].","sources":[2,4]},{"key":"enc_contacts","value":true,"points":3,"note":"Optional setting encrypts address book and calendar; Posteo says it cannot view the data [9].","sources":[9]},{"key":"audit","value":null,"points":0,"note":"Posteo says Cure53 audited crypto mail storage, but gives no report, summary or date [4][11].","sources":[4,11]},{"key":"open_source","value":null,"points":0,"note":"Posteo says it uses open-source software, but names no licence or repository for its own apps [2].","sources":[2]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's security page; it names only a BSI TR-03108 certificate [7].","sources":[7]},{"key":"transparency","value":true,"points":4,"note":"Transparency report has a 2025 section: 85 requests received [6].","sources":[6]},{"key":"security_key","value":null,"points":0,"note":"Help page names YubiKey as an alternative to a TOTP app; FIDO2 or WebAuthn keys are not mentioned [10][3].","sources":[10,3]},{"key":"apps","value":[],"points":0,"note":"Only a web app and external mail clients are listed; no native apps [2][3].","sources":[2,3]},{"key":"imap","value":true,"points":8,"note":"Mailbox works with all devices and apps over IMAP and POP3 [2].","sources":[2]},{"key":"custom_domain","value":false,"points":0,"note":"FAQ says own domains are not supported [5].","sources":[5]},{"key":"storage","value":4,"points":2,"note":"4 GB included in the 1 euro plan; can be raised to 75 GB [2].","sources":[2]},{"key":"export","value":null,"points":0,"note":"Not published on the vendor's features page or FAQ; they describe only import into Posteo [2][5].","sources":[2,5]},{"key":"free_plan","value":false,"points":0,"note":"FAQ says Posteo cannot offer free accounts [5].","sources":[5]},{"key":"price","value":1.12,"points":10,"note":"One plan, 1 euro a month [1]. Converted at €1 = $1.1186 [12].","sources":[1]}],"sources":[{"n":1,"title":"Posteo","publisher":"Posteo","url":"https://posteo.de/en","accessed":"2026-10-08"},{"n":2,"title":"Features","publisher":"Posteo","url":"https://posteo.de/en/site/features","accessed":"2026-10-08"},{"n":3,"title":"Feature table","publisher":"Posteo","url":"https://posteo.de/en/site/featurelist","accessed":"2026-10-08"},{"n":4,"title":"Encryption","publisher":"Posteo","url":"https://posteo.de/en/site/encryption","accessed":"2026-10-08"},{"n":5,"title":"FAQ","publisher":"Posteo","url":"https://posteo.de/en/site/faq","accessed":"2026-10-08"},{"n":6,"title":"Transparency report","publisher":"Posteo","url":"https://posteo.de/en/site/transparency_report","accessed":"2026-10-08"},{"n":7,"title":"Security","publisher":"Posteo","url":"https://posteo.de/en/site/security","accessed":"2026-10-08"},{"n":8,"title":"How do I activate Posteo crypto mail storage?","publisher":"Posteo","url":"https://posteo.de/en/help/how-do-i-activate-posteo-crypto-mail-storage","accessed":"2026-10-08"},{"n":9,"title":"How does encryption of the address book and calendar work?","publisher":"Posteo","url":"https://posteo.de/en/help/how-does-encryption-of-the-address-book-and-calendar-work","accessed":"2026-10-08"},{"n":10,"title":"What is two-factor authentication and how do I set it up","publisher":"Posteo","url":"https://posteo.de/en/help/what-is-two-factor-authentication-and-how-do-i-set-it-up","accessed":"2026-10-08"},{"n":11,"title":"New: Posteo S/MIME add-on available now","publisher":"Posteo","url":"https://posteo.de/en/blog/new-posteo-smime-add-on-available-now","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":12}]},{"id":"runbox","name":"Runbox","vendor":"Runbox Solutions","category":"encrypted-email-services","website":"https://runbox.com/","rank":8,"of":9,"points":36,"by_criterion":[{"key":"encryption","name":"Encryption","earned":0,"available":27},{"key":"trust","name":"Trust and audits","earned":10,"available":26},{"key":"access","name":"Apps and access","earned":8,"available":18},{"key":"mailbox","name":"Mailbox","earned":10,"available":13},{"key":"price","name":"Price","earned":8,"available":16}],"plans":[{"name":"Micro","price":"€19.95/year","usd_month":1.86,"billing":"yearly","for":"1 person","notes":"2 GB mail, 200 MB files, 1 domain","src":[1]},{"name":"Mini","price":"€34.95/year","usd_month":3.26,"billing":"yearly","for":"1 person","notes":"10 GB mail, 1 GB files, 5 domains","src":[1]},{"name":"Medium","price":"€49.95/year","usd_month":4.66,"billing":"yearly","for":"1 person","notes":"25 GB mail, 2 GB files, 10 domains","src":[1]},{"name":"Max","price":"€79.95/year","usd_month":7.45,"billing":"yearly","for":"1 person","notes":"50 GB mail, 5 GB files, 25 domains","src":[1]}],"price_note":"Prices are shown in euros; the page does not say whether VAT is included. Plans are billed yearly, or every 3 years at a lower rate; monthly billing is not offered [1].","lines":[{"key":"zero_access","value":null,"points":0,"note":"Not published on the vendor's security and features pages, which describe encryption in transit and on disk only [3].","sources":[3]},{"key":"e2e_internal","value":null,"points":0,"note":"Not published; the encryption help pages cover only PGP that users set up themselves, such as with Mailvelope [7][8].","sources":[7,8]},{"key":"e2e_external","value":null,"points":0,"note":"Not published; the help pages list PGP through add-ons and mail programs, and no built-in tool or password-protected message feature [8][3].","sources":[8,3]},{"key":"enc_contacts","value":null,"points":0,"note":"Not published on the vendor's features page, which mentions CardDAV and CalDAV sync without encryption [3].","sources":[3]},{"key":"audit","value":null,"points":0,"note":"Not published on the vendor's privacy and security page [2].","sources":[2]},{"key":"open_source","value":true,"points":6,"note":"Runbox 7 web app is GPLv3 or later on GitHub; the vendor says not every component is open source [2][5].","sources":[2,5]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's privacy policy or security page [2][10].","sources":[2,10]},{"key":"transparency","value":true,"points":4,"note":"The report has a 2026 section and counts 4 requests received in 2025 and 1 in 2026 [4].","sources":[4]},{"key":"security_key","value":null,"points":0,"note":"Not published; the account security help lists authenticator-app codes and one-time passwords only [12].","sources":[12]},{"key":"apps","value":[],"points":0,"note":"Runbox offers a progressive web app and lists no native desktop or mobile apps [9].","sources":[9]},{"key":"imap","value":true,"points":8,"note":"The vendor says it fully supports IMAP, POP and SMTP for standard mail programs [3].","sources":[3]},{"key":"custom_domain","value":true,"points":5,"note":"Micro includes 1 custom domain; higher plans include more [1][3].","sources":[1,3]},{"key":"storage","value":2,"points":2,"note":"Micro, the cheapest plan, has 2 GB of mail storage [1].","sources":[1]},{"key":"export","value":true,"points":3,"note":"Help page recommends syncing mail to an IMAP mail program, then copying the message folders out [6].","sources":[6]},{"key":"free_plan","value":false,"points":0,"note":"No free plan; every plan has a 30-day trial limited to 100 MB of mail [1].","sources":[1]},{"key":"price","value":1.86,"points":8,"note":"Micro, €19.95 a year on yearly billing (€1.66 a month); VAT treatment not stated [1]. Converted at €1 = $1.1186 [13].","sources":[1]}],"sources":[{"n":1,"title":"Runbox pricing","publisher":"Runbox","url":"https://runbox.com/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Runbox privacy and security","publisher":"Runbox","url":"https://runbox.com/features/privacy-security/","accessed":"2026-10-08"},{"n":3,"title":"Runbox email features","publisher":"Runbox","url":"https://runbox.com/features/email-features/","accessed":"2026-10-08"},{"n":4,"title":"Runbox transparency report","publisher":"Runbox","url":"https://runbox.com/features/privacy-security/transparency-report/","accessed":"2026-10-08"},{"n":5,"title":"runbox/runbox7","publisher":"GitHub","url":"https://github.com/runbox/runbox7","accessed":"2026-10-08"},{"n":6,"title":"Exporting your data","publisher":"Runbox Help","url":"https://help.runbox.com/exporting-your-data/","accessed":"2026-10-08"},{"n":7,"title":"Encryption FAQs","publisher":"Runbox Help","url":"https://help.runbox.com/category/faqs/encryption/","accessed":"2026-10-08"},{"n":8,"title":"Encrypting your Runbox email","publisher":"Runbox Help","url":"https://help.runbox.com/encrypting-your-runbox-email/","accessed":"2026-10-08"},{"n":9,"title":"Mobile access","publisher":"Runbox Help","url":"https://help.runbox.com/category/documentation/manager/access/mobile-access/","accessed":"2026-10-08"},{"n":10,"title":"Runbox privacy policy","publisher":"Runbox","url":"https://runbox.com/about/privacy-policy/","accessed":"2026-10-08"},{"n":11,"title":"Runbox home page","publisher":"Runbox","url":"https://runbox.com/","accessed":"2026-10-08"},{"n":12,"title":"Account security and two-factor authentication","publisher":"Runbox Help","url":"https://help.runbox.com/account-security/","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":13}]},{"id":"hushmail","name":"Hushmail","vendor":"Hush Communications","category":"encrypted-email-services","website":"https://www.hushmail.com/","rank":9,"of":9,"points":24,"by_criterion":[{"key":"encryption","name":"Encryption","earned":6,"available":27},{"key":"trust","name":"Trust and audits","earned":0,"available":26},{"key":"access","name":"Apps and access","earned":10,"available":18},{"key":"mailbox","name":"Mailbox","earned":4,"available":13},{"key":"price","name":"Price","earned":4,"available":16}],"plans":[{"name":"Personal Basic","price":"$59.99/year","usd_month":4.99,"billing":"yearly","for":"1 person","notes":"15 GB to start, unlimited aliases, 60-day money-back guarantee","src":[1,2]},{"name":"Personal + NordVPN","price":"$95/year","usd_month":7.92,"billing":"yearly","for":"1 person","notes":"Personal Basic plus a NordVPN add-on at $35 a year","src":[1]}],"price_note":"The pricing page also offers a 3-year Personal term; the page shows no price for it and no renewal price [1][2].","lines":[{"key":"zero_access","value":false,"points":0,"note":"Hushmail's web server uses your private key to decrypt mail, and unencrypted messages are stored unencrypted [3][7][9].","sources":[3,7,9]},{"key":"e2e_internal","value":false,"points":0,"note":"Mail between Hushmail users is OpenPGP encrypted, but webmail does it on the server; only the iPhone app encrypts on the device [3].","sources":[3]},{"key":"e2e_external","value":true,"points":6,"note":"Send to non-Hushmail addresses with a security question or generated answer; recipient reads on a secure web page [3][8].","sources":[3,8]},{"key":"enc_contacts","value":false,"points":0,"note":"White paper says contacts and other metadata are not encrypted with the user's OpenPGP key [3].","sources":[3]},{"key":"audit","value":null,"points":0,"note":"Not published on the vendor's privacy policy or security analysis article [7][9].","sources":[7,9]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's privacy policy or security analysis article [7][9].","sources":[7,9]},{"key":"cert","value":null,"points":0,"note":"Not published; the site footer shows a HIPAA badge but names no SOC 2 or ISO 27001 [7][9].","sources":[7,9]},{"key":"transparency","value":null,"points":0,"note":"Not published on the vendor's privacy policy, which gives no counts of legal requests [7].","sources":[7]},{"key":"security_key","value":null,"points":0,"note":"Not published; the two-step article lists text message, email and authenticator app only [4].","sources":[4]},{"key":"apps","value":["iOS"],"points":2,"note":"Only Hushmail for iPhone is listed; no Android, Windows or Mac app is mentioned [6].","sources":[6]},{"key":"imap","value":true,"points":8,"note":"Help article gives IMAP, POP and SMTP server settings; Personal plan page mentions Apple Mail and Outlook [1][5].","sources":[1,5]},{"key":"custom_domain","value":false,"points":0,"note":"The Personal plan page and plan table say Personal has no custom domain; plans with domains are for practices and businesses [1][2].","sources":[1,2]},{"key":"storage","value":15,"points":4,"note":"Personal Basic starts with 15 GB [1].","sources":[1]},{"key":"export","value":null,"points":0,"note":"Not published on the vendor's privacy policy; it does not describe a way to export a mailbox [7].","sources":[7]},{"key":"free_plan","value":false,"points":0,"note":"The plan table lists only paid Personal plans with a 60-day money-back guarantee [2].","sources":[2]},{"key":"price","value":4.99,"points":4,"note":"Personal Basic, $59.99 a year billed yearly, about $4.99 a month [1].","sources":[1]}],"sources":[{"n":1,"title":"Hushmail personal plans","publisher":"Hushmail","url":"https://www.hushmail.com/plans/personal/","accessed":"2026-10-08"},{"n":2,"title":"Hushmail pricing","publisher":"Hushmail","url":"https://www.hushmail.com/pricing/","accessed":"2026-10-08"},{"n":3,"title":"Hushmail Authentication and Encryption Design (white paper)","publisher":"Hushmail","url":"https://www.hushmail.com/hubfs/Hushmail-Authentication%20and%20Encryption.pdf","accessed":"2026-10-08"},{"n":4,"title":"Turn on two-step verification for your Hushmail account","publisher":"Hushmail Help","url":"https://help.hushmail.com/article/740-turn-on-two-step-verification-for-your-hushmail-account","accessed":"2026-10-08"},{"n":5,"title":"POP, IMAP and SMTP server hostnames and ports","publisher":"Hushmail Help","url":"https://help.hushmail.com/article/684-pop-imap-and-smtp-server-hostnames-and-ports","accessed":"2026-10-08"},{"n":6,"title":"Hushmail for iPhone","publisher":"Hushmail","url":"https://www.hushmail.com/ios/","accessed":"2026-10-08"},{"n":7,"title":"Hushmail privacy policy","publisher":"Hushmail","url":"https://www.hushmail.com/privacy/","accessed":"2026-10-08"},{"n":8,"title":"Hushmail home page","publisher":"Hushmail","url":"https://www.hushmail.com/","accessed":"2026-10-08"},{"n":9,"title":"Security analysis","publisher":"Hushmail Help","url":"https://help.hushmail.com/article/731-security-analysis","accessed":"2026-10-08"}]},{"id":"sentry","name":"Sentry","vendor":"Functional Software, Inc. 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the integrations page lists Slack, Microsoft Teams and PagerDuty alerts [6][7].","sources":[6,7]},{"key":"issue_trackers","value":true,"points":3,"note":"Integrations list Jira, GitHub and GitLab issue creation or linking; no plan limit shown [6].","sources":[6]},{"key":"spike_control","value":true,"points":3,"note":"Spike protection rate-limits a project during a spike; manual rate limits can be set on DSN keys [8].","sources":[8]},{"key":"self_host","value":true,"points":6,"note":"Docs explain running Sentry on your own server with Docker Compose; no dedicated support [9].","sources":[9]},{"key":"open_source","value":false,"points":0,"note":"The server uses the Functional Source License, converting to Apache 2.0 after two years [10].","sources":[10]},{"key":"cert","value":true,"points":6,"note":"Trust page offers a 'SOC 2 Type 2 Report and ISO 27001 Certificate' [11].","sources":[11]},{"key":"sso","value":true,"points":5,"note":"SAML2 providers such as Okta work on Business or Enterprise plans [12].","sources":[12]},{"key":"eu_region","value":true,"points":3,"note":"Organizations choose US (Iowa) or EU (Frankfurt) storage when created; plan limits are not stated [13].","sources":[13]},{"key":"free_plan","value":true,"points":5,"note":"The Developer plan is free [1].","sources":[1]},{"key":"free_events","value":5000,"points":3,"note":"Developer plan, 5,000 error events a month [1].","sources":[1]},{"key":"price","value":26,"points":4,"note":"Team, $26 a month with annual billing [1].","sources":[1]},{"key":"paid_events","value":50000,"points":4,"note":"Team includes 50,000 error events a month [1].","sources":[1]},{"key":"retention","value":90,"points":5,"note":"Team lists up to 90 days of data retention [1].","sources":[1]}],"sources":[{"n":1,"title":"Sentry pricing","publisher":"Sentry","url":"https://sentry.io/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Platforms","publisher":"Sentry docs","url":"https://docs.sentry.io/platforms/","accessed":"2026-10-09"},{"n":3,"title":"Source maps for JavaScript","publisher":"Sentry docs","url":"https://docs.sentry.io/platforms/javascript/sourcemaps/","accessed":"2026-10-09"},{"n":4,"title":"Releases","publisher":"Sentry docs","url":"https://docs.sentry.io/product/releases/","accessed":"2026-10-09"},{"n":5,"title":"Breadcrumbs","publisher":"Sentry docs","url":"https://docs.sentry.io/product/issues/issue-details/breadcrumbs/","accessed":"2026-10-09"},{"n":6,"title":"Integrations","publisher":"Sentry docs","url":"https://docs.sentry.io/organization/integrations/","accessed":"2026-10-09"},{"n":7,"title":"Notifications","publisher":"Sentry docs","url":"https://docs.sentry.io/product/alerts/notifications/","accessed":"2026-10-09"},{"n":8,"title":"Spike protection","publisher":"Sentry docs","url":"https://docs.sentry.io/pricing/quotas/spike-protection/","accessed":"2026-10-09"},{"n":9,"title":"Self-hosted Sentry","publisher":"Sentry developer docs","url":"https://develop.sentry.dev/self-hosted/","accessed":"2026-10-09"},{"n":10,"title":"Sentry licence (FSL-1.1-Apache-2.0)","publisher":"GitHub","url":"https://raw.githubusercontent.com/getsentry/sentry/master/LICENSE.md","accessed":"2026-10-09"},{"n":11,"title":"Sentry trust centre","publisher":"Sentry","url":"https://sentry.io/trust/","accessed":"2026-10-09"},{"n":12,"title":"Single sign-on","publisher":"Sentry docs","url":"https://docs.sentry.io/product/accounts/sso/","accessed":"2026-10-09"},{"n":13,"title":"Data storage location","publisher":"Sentry docs","url":"https://docs.sentry.io/organization/data-storage-location/","accessed":"2026-10-09"},{"n":14,"title":"ProGuard for Android","publisher":"Sentry docs","url":"https://docs.sentry.io/platforms/android/proguard/","accessed":"2026-10-09"},{"n":15,"title":"dSYM uploads for iOS","publisher":"Sentry docs","url":"https://docs.sentry.io/platforms/apple/guides/ios/dsym/","accessed":"2026-10-09"},{"n":16,"title":"Security advisories, getsentry/sentry","publisher":"GitHub","url":"https://github.com/getsentry/sentry/security/advisories","accessed":"2026-10-09"}]},{"id":"bugsnag","name":"BugSnag","vendor":"SmartBear","category":"error-monitoring-software","website":"https://www.bugsnag.com/","rank":2,"of":12,"points":86,"by_criterion":[{"key":"coverage","name":"SDK coverage","earned":20,"available":20},{"key":"debug","name":"Debugging","earned":17,"available":17},{"key":"alerts","name":"Alerts and workflow","earned":10,"available":10},{"key":"trust","name":"Hosting and security","earned":17,"available":25},{"key":"price","name":"Price and limits","earned":22,"available":28}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 user","notes":"7,500 events a month, 7 days of history","src":[1]},{"name":"Select","price":"$20/month billed yearly","usd_month":20,"billing":"yearly","for":"Unlimited users","notes":"Starts at 50,000 events a month; $23 a month billed monthly; 60 days of history","src":[1,2]},{"name":"Preferred","price":"$33/month billed yearly","usd_month":33,"billing":"yearly","for":"Unlimited users","notes":"Starts at 100,000 events a month; $39 a month billed monthly; adds SAML SSO","src":[1,2]},{"name":"Enterprise","price":"Contact sales","usd_month":null,"billing":"quote","for":"Unlimited users","notes":"Custom retention, on-premise option, project event caps","src":[1,10]}],"price_note":"Base prices are Select $20 a month billed yearly or $23 billed monthly, and Preferred $33 or $39 [2]. Larger event volumes cost more [2]. Paying yearly gives a discount over monthly [11].","lines":[{"key":"sdk_web","value":["JavaScript","Python","Java",".NET","PHP","Ruby"],"points":12,"note":"The docs platform list names all six, with no beta labels [3].","sources":[3]},{"key":"sdk_mobile","value":["iOS","Android","React Native","Flutter"],"points":8,"note":"The docs platform list names iOS, Android, React Native and Flutter [3].","sources":[3]},{"key":"source_maps","value":true,"points":6,"note":"Docs say the SDK supports source maps and recommend uploading them [5].","sources":[5]},{"key":"debug_symbols","value":true,"points":4,"note":"Docs cover uploading iOS dSYM files and Android ProGuard, DexGuard and R8 mappings [6][7].","sources":[6,7]},{"key":"releases","value":true,"points":4,"note":"Setting app version lets you filter by release and see which release errors began in [4].","sources":[4]},{"key":"breadcrumbs","value":true,"points":3,"note":"Reports carry breadcrumbs leading up to the event [9].","sources":[9]},{"key":"alert_channels","value":["Email","Slack","Microsoft Teams","PagerDuty"],"points":4,"note":"Integrations page lists Slack, Teams, PagerDuty and email; 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no plan limit stated [3].","sources":[3]},{"key":"save_resume","value":true,"points":4,"note":"Available on Pro, Team and Enterprise plans [5].","sources":[5]},{"key":"signature","value":true,"points":5,"note":"Signature field described as legally binding; the pricing page lists electronic signatures from Pro [1][4].","sources":[1,4]},{"key":"payments","value":true,"points":5,"note":"Online payments are available on every plan [7].","sources":[7]},{"key":"processors","value":["Stripe","PayPal","Square"],"points":6,"note":"The payments page lists Stripe, PayPal and Square, plus Cognito Pay [7].","sources":[7]},{"key":"pdf_output","value":true,"points":4,"note":"Document Generation creates PDF or Word files from entries, on Pro, Team and Enterprise [6].","sources":[6]},{"key":"integrations","value":["Google Sheets","Zapier","Webhooks"],"points":6,"note":"Google Sheets listed [8]; Zapier named on the features and integrations pages [9][10]; JSON webhooks listed [10].","sources":[8,9,10]},{"key":"hipaa","value":true,"points":8,"note":"HIPAA page ties support to the Enterprise plan and links a sample agreement [11].","sources":[11]},{"key":"cert","value":true,"points":5,"note":"Company announced completing a SOC 2 Type II audit on May 9, 2024 [12].","sources":[12]},{"key":"dpa","value":null,"points":0,"note":"Not published on the vendor's pages [13]; 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the Pro plan lists Accept Payments [1][7].","sources":[1,7]},{"key":"processors","value":["Stripe","PayPal","Square"],"points":6,"note":"The payments page names PayPal, Stripe, Razorpay and Square [7].","sources":[7]},{"key":"pdf_output","value":true,"points":4,"note":"Form builder page says PDFs are generated from submissions; paid plans add custom PDF templates [2][14].","sources":[1,2,14]},{"key":"integrations","value":["Google Sheets","Zapier","Webhooks"],"points":6,"note":"Form builder page says it connects with Google Sheets; help centre documents Zapier and webhooks [2][11][12].","sources":[2,11,12]},{"key":"hipaa","value":false,"points":0,"note":"The comparison table ticks HIPAA only for Enterprise, a quote-only plan; Free, Pro and Business list no HIPAA support [1][5].","sources":[1,5]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's security page [3].","sources":[3]},{"key":"dpa","value":true,"points":4,"note":"GDPR page offers a DPA; a help article lets users view and sign it digitally [4][10].","sources":[4,10]},{"key":"eu_data","value":true,"points":3,"note":"FAQ says all data, including backups, is hosted in the EU by default [4].","sources":[4]},{"key":"paid_submissions","value":1000000,"points":6,"note":"Pro plan card lists unlimited monthly form submissions [1][15].","sources":[1,15]},{"key":"price","value":19,"points":9,"note":"Pro, $19 a month billed yearly; $24 a month if billed monthly [1].","sources":[1]}],"sources":[{"n":1,"title":"Formaloo pricing","publisher":"Formaloo","url":"https://www.formaloo.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Formaloo form builder","publisher":"Formaloo","url":"https://www.formaloo.com/form-builder","accessed":"2026-10-08"},{"n":3,"title":"Security and privacy","publisher":"Formaloo","url":"https://www.formaloo.com/security-privacy","accessed":"2026-10-08"},{"n":4,"title":"GDPR and CCPA ready","publisher":"Formaloo","url":"https://www.formaloo.com/gdpr","accessed":"2026-10-08"},{"n":5,"title":"Formaloo Enterprise","publisher":"Formaloo","url":"https://www.formaloo.com/enterprise","accessed":"2026-10-08"},{"n":6,"title":"Conditional logic","publisher":"Formaloo","url":"https://www.formaloo.com/logical-branching","accessed":"2026-10-08"},{"n":7,"title":"Payment form builder","publisher":"Formaloo","url":"https://www.formaloo.com/payment-form","accessed":"2026-10-08"},{"n":8,"title":"Form editor and field types","publisher":"Formaloo Help Center","url":"https://help.formaloo.com/en/articles/8147736-form-editor-and-field-types","accessed":"2026-10-08"},{"n":9,"title":"How to auto-save incomplete responses and let users resume later","publisher":"Formaloo Help Center","url":"https://help.formaloo.com/en/articles/8394056-how-to-auto-save-incomplete-responses-and-let-users-resume-later","accessed":"2026-10-08"},{"n":10,"title":"How to view or sign our DPA","publisher":"Formaloo Help Center","url":"https://help.formaloo.com/en/articles/9243749-how-to-view-or-sign-our-dpa-data-processing-agreement","accessed":"2026-10-08"},{"n":11,"title":"How to integrate Formaloo into apps using Zapier","publisher":"Formaloo Help Center","url":"https://help.formaloo.com/en/articles/8456737-how-to-integrate-formaloo-into-apps-using-zapier","accessed":"2026-10-08"},{"n":12,"title":"Webhooks","publisher":"Formaloo Help Center","url":"https://help.formaloo.com/en/collections/6870448-webhook","accessed":"2026-10-08"},{"n":13,"title":"Calculator form builder","publisher":"Formaloo","url":"https://www.formaloo.com/calculator-form-builder","accessed":"2026-10-08"},{"n":14,"title":"Formaloo plans","publisher":"Formaloo Help Center","url":"https://help.formaloo.com/en/articles/8410039-formaloo-plans","accessed":"2026-10-08"},{"n":15,"title":"Pay only for what you use: Add-ons and workspace usage","publisher":"Formaloo Help Center","url":"https://help.formaloo.com/en/articles/13744503-pay-only-for-what-you-use-formaloo-add-ons-and-workspace-usage-explained","accessed":"2026-10-08"}]},{"id":"jotform","name":"Jotform","vendor":"Jotform Inc.","category":"form-builder-software","website":"https://www.jotform.com/","rank":5,"of":11,"points":81,"by_criterion":[{"key":"free","name":"Free plan","earned":8,"available":12},{"key":"build","name":"Building forms","earned":29,"available":29},{"key":"data","name":"Payments and data","earned":21,"available":21},{"key":"trust","name":"Privacy and compliance","earned":15,"available":20},{"key":"price","name":"Price","earned":8,"available":18}],"plans":[{"name":"Starter","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"100 submissions a month, 5 active forms, 100 MB uploads","src":[1]},{"name":"Bronze","price":"$408/year","usd_month":34,"billing":"yearly","for":"1 person","notes":"$39 a month if billed monthly; 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every plan lists an upload space limit [6][1].","sources":[6,1]},{"key":"multi_step","value":true,"points":3,"note":"Feature list names 'Multi Part / Page Forms': a form can be split into several sections [19].","sources":[19]},{"key":"save_resume","value":true,"points":4,"note":"Save & Continue Later lets respondents save answers and finish later [9].","sources":[9]},{"key":"signature","value":true,"points":5,"note":"Free Signature widget collects e-signatures in forms; signers sign by drawing or typing [20][11].","sources":[20,11]},{"key":"payments","value":true,"points":5,"note":"Forms accept card payments through Stripe, PayPal and Square; payment quotas exist on every plan [13][1].","sources":[13,1]},{"key":"processors","value":["Stripe","PayPal","Square"],"points":6,"note":"Each processor has its own integration page for taking payments in a form [13][14][15].","sources":[13,14,15]},{"key":"pdf_output","value":true,"points":4,"note":"PDF Editor turns each submission into a PDF automatically and can attach it to emails; offered in every plan [12].","sources":[12]},{"key":"integrations","value":["Google Sheets","Zapier","Webhooks"],"points":6,"note":"Help article covers Google Sheets sync; Zapier and webhook integration pages exist [16][17][18].","sources":[16,17,18]},{"key":"hipaa","value":true,"points":8,"note":"Pricing lists HIPAA features on Gold; Jotform signs a BAA for covered entities using HIPAA features [1][2].","sources":[1,2]},{"key":"cert","value":false,"points":0,"note":"Standard plans only align with SOC 2 principles; a certified environment is an Enterprise upgrade. ISO 27001 not claimed [3].","sources":[3]},{"key":"dpa","value":true,"points":4,"note":"Jotform offers a data processing addendum, in English or German, through an online request form [4].","sources":[4]},{"key":"eu_data","value":true,"points":3,"note":"Data can be stored on Jotform's EU servers in Germany by turning on an account setting [3][5].","sources":[3,5]},{"key":"paid_submissions","value":1000,"points":2,"note":"Bronze, the cheapest paid plan, allows 1,000 submissions a month [1].","sources":[1]},{"key":"price","value":34,"points":6,"note":"Bronze, $408 a year billed yearly; $39 a month if billed monthly [1].","sources":[1]}],"sources":[{"n":1,"title":"Jotform pricing","publisher":"Jotform","url":"https://www.jotform.com/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Jotform HIPAA compliance","publisher":"Jotform","url":"https://www.jotform.com/hipaa/","accessed":"2026-10-08"},{"n":3,"title":"Jotform security","publisher":"Jotform","url":"https://www.jotform.com/security/","accessed":"2026-10-08"},{"n":4,"title":"Jotform Data Processing Addendum","publisher":"Jotform","url":"https://www.jotform.com/dpa","accessed":"2026-10-08"},{"n":5,"title":"EU Safe Forms","publisher":"Jotform","url":"https://www.jotform.com/eu-safe-forms/","accessed":"2026-10-08"},{"n":6,"title":"Jotform features","publisher":"Jotform","url":"https://www.jotform.com/features/","accessed":"2026-10-08"},{"n":7,"title":"Conditional logic","publisher":"Jotform","url":"https://www.jotform.com/features/conditional-logic/","accessed":"2026-10-08"},{"n":8,"title":"Form calculation","publisher":"Jotform","url":"https://www.jotform.com/features/form-calculation/","accessed":"2026-10-08"},{"n":9,"title":"Save and continue later","publisher":"Jotform","url":"https://www.jotform.com/features/save-and-continue/","accessed":"2026-10-08"},{"n":10,"title":"Electronic signature forms","publisher":"Jotform","url":"https://www.jotform.com/features/electronic-signature-form/","accessed":"2026-10-08"},{"n":11,"title":"Jotform widgets","publisher":"Jotform","url":"https://www.jotform.com/widgets/","accessed":"2026-10-08"},{"n":12,"title":"Jotform PDF Editor","publisher":"Jotform","url":"https://www.jotform.com/products/pdf-editor/","accessed":"2026-10-08"},{"n":13,"title":"Jotform Stripe integration","publisher":"Jotform","url":"https://www.jotform.com/integrations/stripe","accessed":"2026-10-08"},{"n":14,"title":"Jotform PayPal integration","publisher":"Jotform","url":"https://www.jotform.com/integrations/paypal","accessed":"2026-10-08"},{"n":15,"title":"Jotform Square integration","publisher":"Jotform","url":"https://www.jotform.com/integrations/square","accessed":"2026-10-08"},{"n":16,"title":"How to integrate forms with Google Sheets","publisher":"Jotform","url":"https://www.jotform.com/help/228-how-to-integrate-forms-with-google-sheets/","accessed":"2026-10-08"},{"n":17,"title":"Jotform Webhooks integration","publisher":"Jotform","url":"https://www.jotform.com/integrations/webhooks","accessed":"2026-10-08"},{"n":18,"title":"Jotform Zapier integration","publisher":"Jotform","url":"https://www.jotform.com/integrations/zapier","accessed":"2026-10-08"},{"n":19,"title":"Jotform form builder features","publisher":"Jotform","url":"https://www.jotform.com/features/form-builder","accessed":"2026-10-08"},{"n":20,"title":"Signature - Form Widgets","publisher":"Jotform","url":"https://www.jotform.com/widgets/signature/","accessed":"2026-10-08"}]},{"id":"fillout","name":"Fillout","vendor":"Fillout","category":"form-builder-software","website":"https://www.fillout.com/","rank":6,"of":11,"points":79,"by_criterion":[{"key":"free","name":"Free plan","earned":12,"available":12},{"key":"build","name":"Building forms","earned":29,"available":29},{"key":"data","name":"Payments and data","earned":17,"available":21},{"key":"trust","name":"Privacy and compliance","earned":8,"available":20},{"key":"price","name":"Price","earned":13,"available":18}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Unlimited seats","notes":"1,000 responses a month; no signature field","src":[1]},{"name":"Starter","price":"$180/year","usd_month":15,"billing":"yearly","for":"Unlimited seats","notes":"2,000 responses a month; adds signatures","src":[1]},{"name":"Pro","price":"$480/year","usd_month":40,"billing":"yearly","for":"Unlimited seats","notes":"5,000 responses a month","src":[1]},{"name":"Business","price":"$900/year","usd_month":75,"billing":"yearly","for":"Unlimited seats","notes":"Unlimited responses; larger upload sizes","src":[1]},{"name":"Team","price":"$3,000/year","usd_month":250,"billing":"yearly","for":"Unlimited seats","notes":"$300 a month if billed monthly; bundle with apps and databases; EU hosting","src":[12,11]}],"price_note":"Prices on the pricing page are shown as per month, billed annually [1].","lines":[{"key":"free_plan","value":true,"points":6,"note":"Free plan is listed as 'Free forever' with 1,000 responses a month [1].","sources":[1]},{"key":"free_submissions","value":1000,"points":6,"note":"Free plan allows 1,000 responses a month [1].","sources":[1]},{"key":"conditional_logic","value":true,"points":8,"note":"Pricing table lists conditional logic on every plan; page logic can skip, show or hide pages by answer [1][9].","sources":[1,9]},{"key":"calculations","value":true,"points":4,"note":"Calculations are on every plan; help page covers order totals and quiz scores [1][8].","sources":[1,8]},{"key":"file_upload","value":true,"points":5,"note":"Pricing lists unlimited file uploads on every plan, 20 MB per file on lower plans [1].","sources":[1]},{"key":"multi_step","value":true,"points":3,"note":"Pricing lists multi-page forms on every plan; page logic builds multi-page forms [1][9].","sources":[1,9]},{"key":"save_resume","value":true,"points":4,"note":"Progress is saved so respondents resume later, on any plan, in the same browser [4].","sources":[4]},{"key":"signature","value":true,"points":5,"note":"Signature field is on Starter and above, not on Free [5][1].","sources":[5,1]},{"key":"payments","value":true,"points":5,"note":"Stripe-powered payment page is available on all plans [6].","sources":[6]},{"key":"processors","value":["Stripe"],"points":2,"note":"Built-in payment page uses Stripe; PayPal is listed via Zapier, and Square is not a payment connection [6][3].","sources":[6,3]},{"key":"pdf_output","value":true,"points":4,"note":"Generate PDF fills a document from submissions and can attach it to email notifications; listed on every plan [7][1].","sources":[7,1]},{"key":"integrations","value":["Google Sheets","Zapier","Webhooks"],"points":6,"note":"Integrations page lists all three; help articles cover each [3][13][14][15].","sources":[3,13,14,15]},{"key":"hipaa","value":null,"points":0,"note":"Not published on the vendor's pricing, security, privacy or terms pages [1][2][16][17].","sources":[1,2,16,17]},{"key":"cert","value":true,"points":5,"note":"Security page says Fillout (by Zite) is SOC 2 Type 2 compliant; footer repeats it [2].","sources":[2]},{"key":"dpa","value":null,"points":0,"note":"Not published on the vendor's GDPR, privacy or terms pages [10][16][17].","sources":[10,16,17]},{"key":"eu_data","value":true,"points":3,"note":"EU hosting for submissions is available on the Team plan and above [11][12].","sources":[11,12]},{"key":"paid_submissions","value":2000,"points":4,"note":"Starter, the cheapest paid plan, allows 2,000 responses a month [1].","sources":[1]},{"key":"price","value":15,"points":9,"note":"Starter, $180 a year billed annually [1].","sources":[1]}],"sources":[{"n":1,"title":"Fillout pricing","publisher":"Fillout","url":"https://www.fillout.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Security at Zite","publisher":"Fillout","url":"https://www.fillout.com/help/security","accessed":"2026-10-08"},{"n":3,"title":"Fillout integrations","publisher":"Fillout","url":"https://www.fillout.com/integrations","accessed":"2026-10-08"},{"n":4,"title":"Partial submissions","publisher":"Fillout","url":"https://fillout.com/help/partial-submissions","accessed":"2026-10-08"},{"n":5,"title":"Collect signatures in your forms","publisher":"Fillout","url":"https://fillout.com/help/esignatures","accessed":"2026-10-08"},{"n":6,"title":"Payment page","publisher":"Fillout","url":"https://fillout.com/help/payment-page","accessed":"2026-10-08"},{"n":7,"title":"Generate PDFs with form responses","publisher":"Fillout","url":"https://fillout.com/help/pdfs","accessed":"2026-10-08"},{"n":8,"title":"Form calculations and variables","publisher":"Fillout","url":"https://fillout.com/help/calculations","accessed":"2026-10-08"},{"n":9,"title":"Form page logic","publisher":"Fillout","url":"https://fillout.com/help/page-logic","accessed":"2026-10-08"},{"n":10,"title":"Fillout and GDPR-Compliant Forms","publisher":"Fillout","url":"https://www.fillout.com/help/gdpr","accessed":"2026-10-08"},{"n":11,"title":"Deployment region","publisher":"Fillout","url":"https://fillout.com/help/deployment-region","accessed":"2026-10-08"},{"n":12,"title":"Team plan","publisher":"Fillout","url":"https://fillout.com/help/team-plan","accessed":"2026-10-08"},{"n":13,"title":"Send form submissions to a webhook","publisher":"Fillout","url":"https://fillout.com/help/webhook","accessed":"2026-10-08"},{"n":14,"title":"How to create a Google Sheets form","publisher":"Fillout","url":"https://fillout.com/help/google-sheets","accessed":"2026-10-08"},{"n":15,"title":"Connect Fillout to hundreds of apps with Zapier","publisher":"Fillout","url":"https://fillout.com/help/zapier","accessed":"2026-10-08"},{"n":16,"title":"Fillout privacy policy","publisher":"Fillout","url":"https://www.fillout.com/privacy","accessed":"2026-10-08"},{"n":17,"title":"Fillout terms of service","publisher":"Fillout","url":"https://www.fillout.com/terms","accessed":"2026-10-08"}]},{"id":"tally","name":"Tally","vendor":"Tally","category":"form-builder-software","website":"https://tally.so/","rank":7,"of":11,"points":77,"by_criterion":[{"key":"free","name":"Free plan","earned":12,"available":12},{"key":"build","name":"Building forms","earned":29,"available":29},{"key":"data","name":"Payments and data","earned":17,"available":21},{"key":"trust","name":"Privacy and compliance","earned":7,"available":20},{"key":"price","name":"Price","earned":12,"available":18}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Solo use; collaboration is a Pro feature","notes":"Unlimited forms and submissions within fair use","src":[1,4]},{"name":"Pro","price":"$290/year","usd_month":24.17,"billing":"yearly","for":"Unlimited team members","notes":"$29 a month if billed monthly; removes branding, adds custom domains","src":[3]},{"name":"Business","price":"$890/year","usd_month":74.17,"billing":"yearly","for":"Unlimited team members","notes":"$89 a month if billed monthly; adds email verification and 90-day version history","src":[13]}],"price_note":"Tally's pricing page shows euro prices (Pro €20 a month, Business €65 a month) and a pay-yearly option with two months off [1]. Its help pages show $29 and $89 a month, or $290 and $890 a year [3][13]. We use the dollar figures.","lines":[{"key":"free_plan","value":true,"points":6,"note":"Free plan offers unlimited forms and submissions, within the fair-use policy [1][2].","sources":[1,2]},{"key":"free_submissions","value":1000000,"points":6,"note":"Pricing page says unlimited submissions on free; no numeric cap, only fair-use guidelines [1][4].","sources":[1,4]},{"key":"conditional_logic","value":true,"points":8,"note":"Listed as 'Conditional logic & calculations' on the free plan [1].","sources":[1]},{"key":"calculations","value":true,"points":4,"note":"Calculations are on the same free-plan line as conditional logic [1].","sources":[1]},{"key":"file_upload","value":true,"points":5,"note":"Free plan collects file uploads, with a 10 MB per-file limit that Pro removes [1][3].","sources":[1,3]},{"key":"multi_step","value":true,"points":3,"note":"Help page says add as many form pages as needed, free; respondents click Next to move on [8].","sources":[8]},{"key":"save_resume","value":true,"points":4,"note":"Form setting saves unsubmitted answers so respondents continue where they left off, in the same browser; no plan limit stated [7].","sources":[7]},{"key":"signature","value":true,"points":5,"note":"Signature block is free to all users and stores signatures as images [6].","sources":[6]},{"key":"payments","value":true,"points":5,"note":"Payment block takes card payments through Stripe on free or Pro plans [5].","sources":[5]},{"key":"processors","value":["Stripe"],"points":2,"note":"Only Stripe is named; PayPal and Square are not mentioned [5].","sources":[5]},{"key":"pdf_output","value":true,"points":4,"note":"Tally's 'Attach PDF with answers' setting emails a PDF of each submission; sending it to respondents needs Pro [9].","sources":[9]},{"key":"integrations","value":["Google Sheets","Zapier","Webhooks"],"points":6,"note":"Free plan lists Google Sheets and Zapier; webhooks are free for all users [1][10].","sources":[1,10]},{"key":"hipaa","value":null,"points":0,"note":"Not published on the vendor's pages [1][11][12].","sources":[1,11,12]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's pages [1][11][12].","sources":[1,11,12]},{"key":"dpa","value":true,"points":4,"note":"A data processing agreement is published on the help centre and applies through the service contract [11][14].","sources":[11,14]},{"key":"eu_data","value":true,"points":3,"note":"Form data is stored in Europe; the footer says made and hosted in the EU [11][12].","sources":[11,12]},{"key":"paid_submissions","value":1000000,"points":6,"note":"Pro has no submission limit beyond the fair-use policy [3][4].","sources":[3,4]},{"key":"price","value":24.17,"points":6,"note":"Pro, $290 a year billed yearly (help page); $29 monthly [3].","sources":[3]}],"sources":[{"n":1,"title":"Tally pricing","publisher":"Tally","url":"https://tally.so/pricing","accessed":"2026-10-08"},{"n":2,"title":"Plans and pricing","publisher":"Tally","url":"https://tally.so/help/plans-and-pricing","accessed":"2026-10-08"},{"n":3,"title":"Tally Pro","publisher":"Tally","url":"https://tally.so/help/tally-pro","accessed":"2026-10-08"},{"n":4,"title":"Fair use policy","publisher":"Tally","url":"https://tally.so/help/fair-use-policy","accessed":"2026-10-08"},{"n":5,"title":"Payments","publisher":"Tally","url":"https://tally.so/help/payment-forms","accessed":"2026-10-08"},{"n":6,"title":"Electronic signatures","publisher":"Tally","url":"https://tally.so/help/electronic-signatures","accessed":"2026-10-08"},{"n":7,"title":"Form settings","publisher":"Tally","url":"https://tally.so/help/form-settings","accessed":"2026-10-08"},{"n":8,"title":"Create a multi-page form","publisher":"Tally","url":"https://tally.so/help/how-to-create-a-multi-step-form","accessed":"2026-10-08"},{"n":9,"title":"Create a PDF from form responses","publisher":"Tally","url":"https://tally.so/help/create-a-pdf-from-form-responses","accessed":"2026-10-08"},{"n":10,"title":"Webhooks","publisher":"Tally","url":"https://tally.so/help/webhooks","accessed":"2026-10-08"},{"n":11,"title":"GDPR","publisher":"Tally","url":"https://tally.so/help/gdpr","accessed":"2026-10-08"},{"n":12,"title":"Terms and privacy","publisher":"Tally","url":"https://tally.so/help/terms-and-privacy","accessed":"2026-10-08"},{"n":13,"title":"Tally Business","publisher":"Tally","url":"https://tally.so/help/tally-business","accessed":"2026-10-08"},{"n":14,"title":"Data Processing Agreement","publisher":"Tally","url":"https://tally.so/help/data-processing-agreement","accessed":"2026-10-08"}]},{"id":"paperform","name":"Paperform","vendor":"Paperform","category":"form-builder-software","website":"https://paperform.co/","rank":8,"of":11,"points":70,"by_criterion":[{"key":"free","name":"Free plan","earned":6,"available":12},{"key":"build","name":"Building forms","earned":29,"available":29},{"key":"data","name":"Payments and data","earned":21,"available":21},{"key":"trust","name":"Privacy and compliance","earned":5,"available":20},{"key":"price","name":"Price","earned":9,"available":18}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 builder","notes":"30 submissions a month; 100 MB of file uploads","src":[1]},{"name":"Pro","price":"$49/month billed yearly","usd_month":49,"billing":"yearly","for":"1 builder","notes":"Unlimited submissions (fair use); calculations, PDF output, webhooks","src":[1]},{"name":"Business","price":"$124/month billed yearly","usd_month":124,"billing":"yearly","for":"Teams","notes":"Unlimited submissions (fair use); 100 GB of uploads","src":[1]},{"name":"Enterprise","price":"Custom quote","usd_month":null,"billing":"quote","for":"Large teams","notes":"EU or Australian hosting","src":[1]}],"price_note":"Month-to-month billing costs $59 for Pro and $149 for Business [1].","lines":[{"key":"free_plan","value":true,"points":6,"note":"The pricing page calls the Free plan permanent, not a trial [1].","sources":[1]},{"key":"free_submissions","value":30,"points":0,"note":"Free plan lists 30 submissions a month [1].","sources":[1]},{"key":"conditional_logic","value":true,"points":8,"note":"Show and hide questions and content; listed on all plans [1].","sources":[1]},{"key":"calculations","value":true,"points":4,"note":"Calculations from answers are listed on Pro, Business and Enterprise [1].","sources":[1]},{"key":"file_upload","value":true,"points":5,"note":"File uploads on all plans, with 100 MB of storage on Free [1].","sources":[1]},{"key":"multi_step","value":true,"points":3,"note":"Multi-page forms are listed on all plans [1].","sources":[1]},{"key":"save_resume","value":true,"points":4,"note":"Respondents can return and complete forms later; listed on all plans [1].","sources":[1]},{"key":"signature","value":true,"points":5,"note":"Respondents can draw their signature on a form; listed on all plans [1].","sources":[1]},{"key":"payments","value":true,"points":5,"note":"Payments are available on every plan [1].","sources":[1]},{"key":"processors","value":["Stripe","PayPal","Square"],"points":6,"note":"Pricing page names Stripe, Square, Braintree and PayPal Business [1].","sources":[1]},{"key":"pdf_output","value":true,"points":4,"note":"Pro and above auto-generate custom PDFs from submissions [1].","sources":[1]},{"key":"integrations","value":["Google Sheets","Zapier","Webhooks"],"points":6,"note":"Google Sheets listed as a direct integration [2]; Zapier on all plans, webhooks on Pro and above [1].","sources":[1,2]},{"key":"hipaa","value":false,"points":0,"note":"Paperform says it is not HIPAA compliant and does not sign business associate agreements [1].","sources":[1]},{"key":"cert","value":true,"points":5,"note":"Pricing page says the tools are SOC 2 Type II compliant; a help article confirms it [1][3].","sources":[1,3]},{"key":"dpa","value":null,"points":0,"note":"Not published on the vendor's pages [1][4]; the GDPR article points to its Trust Centre for DPA information.","sources":[1,4]},{"key":"eu_data","value":false,"points":0,"note":"EU or Australian hosting is offered only on the quote-only Enterprise plan [1].","sources":[1]},{"key":"paid_submissions","value":1000000,"points":6,"note":"Pro, the cheapest paid plan, has unlimited submissions under fair use [1].","sources":[1]},{"key":"price","value":49,"points":3,"note":"Pro, $49 a month billed yearly [1].","sources":[1]}],"sources":[{"n":1,"title":"Paperform pricing","publisher":"Paperform","url":"https://paperform.co/pricing","accessed":"2026-10-08"},{"n":2,"title":"Paperform integrations","publisher":"Paperform","url":"https://paperform.co/integrations","accessed":"2026-10-08"},{"n":3,"title":"Security & Compliance help collection","publisher":"Paperform","url":"https://paperform.co/help/collections/security-compliance/","accessed":"2026-10-08"},{"n":4,"title":"Is Paperform GDPR Compliant?","publisher":"Paperform","url":"https://paperform.co/help/articles/paperform-and-gdpr/","accessed":"2026-10-08"}]},{"id":"formsite","name":"Formsite","vendor":"Formsite","category":"form-builder-software","website":"https://www.formsite.com/","rank":9,"of":11,"points":60,"by_criterion":[{"key":"free","name":"Free plan","earned":6,"available":12},{"key":"build","name":"Building forms","earned":29,"available":29},{"key":"data","name":"Payments and data","earned":19,"available":21},{"key":"trust","name":"Privacy and compliance","earned":0,"available":20},{"key":"price","name":"Price","earned":6,"available":18}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"5 forms, 10 results per form, 50 MB file space","src":[1]},{"name":"Personal","price":"$249.95/year","usd_month":20.83,"billing":"yearly","for":"1 person","notes":"5 forms, 500 results per form, 500 MB file space","src":[1]},{"name":"Professional","price":"$399.95/year","usd_month":33.33,"billing":"yearly","for":"1 person","notes":"10 forms, 1,000 results per form, 1 GB file space","src":[1]},{"name":"Business","price":"$699.95/year","usd_month":58.33,"billing":"yearly","for":"1 owner plus 1 sub-user","notes":"25 forms, 2,500 results per form, PDF results","src":[1]}],"price_note":"The pricing page also shows $21 a month for Personal next to the $249.95 yearly price; we use the yearly price divided by 12 [1].","lines":[{"key":"free_plan","value":true,"points":6,"note":"Account reverts to a Free service level of 5 forms and 10 results per form [1].","sources":[1]},{"key":"free_submissions","value":null,"points":0,"note":"Free limit is 10 results per form, not a monthly figure; Formsite says its monthly count is not a service limit [1][10].","sources":[1,10]},{"key":"conditional_logic","value":true,"points":8,"note":"Item Rules show or hide items; Page Rules skip ahead based on a previous answer [4].","sources":[4]},{"key":"calculations","value":true,"points":4,"note":"Features page lists calculating values and scores using form fields [2].","sources":[2]},{"key":"file_upload","value":true,"points":5,"note":"Features page lists collecting file uploads; File Upload is a form item [2][7].","sources":[2,7]},{"key":"multi_step","value":true,"points":3,"note":"Features page lists multiple page forms; Page Break is a form item [2][7].","sources":[2,7]},{"key":"save_resume","value":true,"points":4,"note":"Save & Return lets visitors save answers and finish over multiple visits [5].","sources":[5]},{"key":"signature","value":true,"points":5,"note":"A Signature item lets form users sign with a mouse or finger [7].","sources":[7]},{"key":"payments","value":true,"points":5,"note":"Features page lists Stripe, PayPal, Authorize.net and Braintree; the pricing page files payments under features \"only for Pros\" [1][2].","sources":[1,2]},{"key":"processors","value":["Stripe","PayPal"],"points":4,"note":"Stripe and PayPal are listed; Square is not [2].","sources":[2]},{"key":"pdf_output","value":true,"points":4,"note":"Pricing page lists PDF results from Business up; help page describes the built-in PDF Table format [1][6].","sources":[1,6]},{"key":"integrations","value":["Google Sheets","Zapier","Webhooks"],"points":6,"note":"Google Sheets and Zapier are listed; Server Post sends a result to a URL, counted as a webhook [2][9].","sources":[2,9]},{"key":"hipaa","value":false,"points":0,"note":"Help article says HIPAA service is no longer available for new Formsite customers [8].","sources":[8]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's security page; it names only the host's certifications [3].","sources":[3]},{"key":"dpa","value":null,"points":0,"note":"Not published on the vendor's security page; it says only that its terms cover GDPR [3].","sources":[3]},{"key":"eu_data","value":null,"points":0,"note":"Not published on the vendor's security page; it names hosting in the United States only [3].","sources":[3]},{"key":"paid_submissions","value":null,"points":0,"note":"Personal allows 500 results per form; the pricing page gives no monthly figure [1].","sources":[1]},{"key":"price","value":20.83,"points":6,"note":"Personal, $249.95 a year, billed yearly [1].","sources":[1]}],"sources":[{"n":1,"title":"Formsite pricing","publisher":"Formsite","url":"https://www.formsite.com/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Formsite features","publisher":"Formsite","url":"https://www.formsite.com/features/","accessed":"2026-10-08"},{"n":3,"title":"Formsite security","publisher":"Formsite","url":"https://www.formsite.com/security/","accessed":"2026-10-08"},{"n":4,"title":"Multi-page forms with logic","publisher":"Formsite","url":"https://www.formsite.com/features/multi-page-logic/","accessed":"2026-10-08"},{"n":5,"title":"Save & Return","publisher":"Formsite","url":"https://www.formsite.com/features/save-and-return/","accessed":"2026-10-08"},{"n":6,"title":"PDF reports","publisher":"Formsite","url":"https://www.formsite.com/features/pdf-reports/","accessed":"2026-10-08"},{"n":7,"title":"Form Items","publisher":"Formsite Help Center","url":"https://support.formsite.com/hc/en-us/articles/46700682895635-Form-Items","accessed":"2026-10-08"},{"n":8,"title":"HIPAA Service","publisher":"Formsite Help Center","url":"https://support.formsite.com/hc/en-us/articles/46700191870739-HIPAA-Service","accessed":"2026-10-08"},{"n":9,"title":"API and Server Post","publisher":"Formsite","url":"https://www.formsite.com/features/api/","accessed":"2026-10-08"},{"n":10,"title":"Forms","publisher":"Formsite Help Center","url":"https://support.formsite.com/hc/en-us/articles/47126869704851-Forms","accessed":"2026-10-08"}]},{"id":"formstack-forms","name":"Formstack Forms","vendor":"Formstack","category":"form-builder-software","website":"https://www.formstack.com/","rank":10,"of":11,"points":54,"by_criterion":[{"key":"free","name":"Free plan","earned":0,"available":12},{"key":"build","name":"Building forms","earned":26,"available":29},{"key":"data","name":"Payments and data","earned":15,"available":21},{"key":"trust","name":"Privacy and compliance","earned":13,"available":20},{"key":"price","name":"Price","earned":0,"available":18}],"plans":[{"name":"Forms","price":"$83/month, billed yearly","usd_month":83,"billing":"yearly","for":"1 builder user","notes":"25 forms, 1,000 submissions per form, 2 GB storage","src":[1]}],"price_note":"The pricing page shows $99 a month struck through beside the $83 yearly price [1].","lines":[{"key":"free_plan","value":false,"points":0,"note":"The pricing page offers a 14-day free trial only, with no free plan [1][5].","sources":[1,5]},{"key":"free_submissions","value":0,"points":0,"note":"No free plan, so no free submissions [1].","sources":[1]},{"key":"conditional_logic","value":true,"points":8,"note":"Features page lists conditional logic to show or hide fields; plan not stated [2].","sources":[2]},{"key":"calculations","value":true,"points":4,"note":"Features page lists calculating fields for quantities and totals [2].","sources":[2]},{"key":"file_upload","value":true,"points":5,"note":"Features page lists a file uploads field [2].","sources":[2]},{"key":"multi_step","value":null,"points":0,"note":"Not published on the vendor's features page [2].","sources":[2]},{"key":"save_resume","value":true,"points":4,"note":"Features page lists save and resume, so respondents can come back later [2].","sources":[2]},{"key":"signature","value":true,"points":5,"note":"Features page lists electronic signatures captured from any device; the pricing page lists a separate e-signature product [1][2].","sources":[1,2]},{"key":"payments","value":true,"points":5,"note":"Features page lists payment processors; Stripe and PayPal appear as featured integrations [2][3].","sources":[2,3]},{"key":"processors","value":["Stripe","PayPal"],"points":4,"note":"Integrations page features Stripe and PayPal; Square is not listed [3].","sources":[3]},{"key":"pdf_output","value":null,"points":0,"note":"Not published on the vendor's features page; auto-generated documents are marked not included in the Forms plan [1][2].","sources":[1,2]},{"key":"integrations","value":["Google Sheets","Zapier","Webhooks"],"points":6,"note":"Features page lists webhooks; the integrations directory shows Google Sheets and Zapier logos without naming a plan [2][3].","sources":[2,3]},{"key":"hipaa","value":true,"points":8,"note":"Pricing page lists HIPAA and compliance requirements as an add-on for the Forms plan; the Trust Center lists HIPAA audit documents [1][4].","sources":[1,4]},{"key":"cert","value":true,"points":5,"note":"Trust Center lists SOC 2 Type II and ISO 27001:2022 badges [4].","sources":[4]},{"key":"dpa","value":null,"points":0,"note":"Not published on the vendor's Trust Center, which says only that it will enter into a DPA [4].","sources":[4]},{"key":"eu_data","value":null,"points":0,"note":"Not published on the vendor's Trust Center [4].","sources":[4]},{"key":"paid_submissions","value":null,"points":0,"note":"Pricing page gives 1,000 submissions per form with no monthly or yearly period [1].","sources":[1]},{"key":"price","value":83,"points":0,"note":"Forms plan, $83 a month paid annually [1].","sources":[1]}],"sources":[{"n":1,"title":"Formstack pricing","publisher":"Formstack","url":"https://www.formstack.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Formstack Forms features","publisher":"Formstack","url":"https://www.formstack.com/features","accessed":"2026-10-08"},{"n":3,"title":"Formstack integrations","publisher":"Formstack","url":"https://www.formstack.com/integrations","accessed":"2026-10-08"},{"n":4,"title":"Intellistack Trust Center","publisher":"Intellistack","url":"https://trust.intellistack.com/","accessed":"2026-10-08"},{"n":5,"title":"Formstack home","publisher":"Formstack","url":"https://www.formstack.com/","accessed":"2026-10-08"}]},{"id":"wufoo","name":"Wufoo","vendor":"SurveyMonkey","category":"form-builder-software","website":"https://www.wufoo.com/","rank":11,"of":11,"points":50,"by_criterion":[{"key":"free","name":"Free plan","earned":8,"available":12},{"key":"build","name":"Building forms","earned":16,"available":29},{"key":"data","name":"Payments and data","earned":15,"available":21},{"key":"trust","name":"Privacy and compliance","earned":0,"available":20},{"key":"price","name":"Price","earned":11,"available":18}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 user","notes":"5 forms, 100 entries a month","src":[1]},{"name":"Starter","price":"$195/year","usd_month":16.25,"billing":"yearly","for":"1 user","notes":"10 forms, 1,000 entries a month, file uploads","src":[1]},{"name":"Professional","price":"$399/year","usd_month":33.25,"billing":"yearly","for":"5 users","notes":"Unlimited forms, 5,000 entries a month, payments","src":[1]},{"name":"Advanced","price":"$999/year","usd_month":83.25,"billing":"yearly","for":"20 users","notes":"25,000 entries a month","src":[1]},{"name":"Ultimate","price":"$2,523/year","usd_month":210.25,"billing":"yearly","for":"60 users","notes":"200,000 entries a month","src":[1]}],"price_note":"The pricing page shows each paid plan as a yearly total with a monthly equivalent, and a link to switch to monthly billing; paid plans charge $0.05 per entry over the monthly limit [1].","lines":[{"key":"free_plan","value":true,"points":6,"note":"Free plan lets you build and share basic forms and collect a limited number of responses [1].","sources":[1]},{"key":"free_submissions","value":100,"points":2,"note":"Free plan allows 100 entries a month [1].","sources":[1]},{"key":"conditional_logic","value":true,"points":8,"note":"Field Rules show or hide fields depending on other answers; the features page also mentions skipping pages [2][5].","sources":[2,5]},{"key":"calculations","value":null,"points":0,"note":"Not published on the vendor's features page [2].","sources":[2]},{"key":"file_upload","value":true,"points":5,"note":"File Upload field is listed; Starter and higher list file uploads [1][2].","sources":[1,2]},{"key":"multi_step","value":true,"points":3,"note":"Page Breaks split a form into steps; Next Page and Previous buttons are added [6].","sources":[6]},{"key":"save_resume","value":null,"points":0,"note":"Not published in the vendor's multi-page forms article; it covers only partial entries seen by the owner [6].","sources":[6]},{"key":"signature","value":null,"points":0,"note":"The only signature option documented is a DocuSign field that needs a DocuSign account; no draw or type field is listed [10].","sources":[10]},{"key":"payments","value":true,"points":5,"note":"Pricing lists Accept payments for Professional and above; help says payments are on some paid plans [1][7].","sources":[1,7]},{"key":"processors","value":["Stripe","PayPal","Square"],"points":6,"note":"Payments page and help list Stripe, Square and PayPal among nine merchants [3][7].","sources":[3,7]},{"key":"pdf_output","value":null,"points":0,"note":"Not published on the vendor's features page [2].","sources":[2]},{"key":"integrations","value":["Zapier","Webhooks"],"points":4,"note":"Help lists Zapier and webhooks on paid plans; Google Sheets appears only on the integrations directory, not as a built-in connection [8][9][11].","sources":[8,9,11]},{"key":"hipaa","value":null,"points":0,"note":"Not published on the vendor's security page [4].","sources":[4]},{"key":"cert","value":null,"points":0,"note":"Security page names only a SOC 2 Type II audited data centre, which is the host's certificate [4].","sources":[4]},{"key":"dpa","value":null,"points":0,"note":"Not published on the vendor's security page [4].","sources":[4]},{"key":"eu_data","value":null,"points":0,"note":"Not published on the vendor's security page; it names a data centre in the United States [4].","sources":[4]},{"key":"paid_submissions","value":1000,"points":2,"note":"Starter allows 1,000 entries a month [1].","sources":[1]},{"key":"price","value":16.25,"points":9,"note":"Starter, $195 a year, billed yearly [1].","sources":[1]}],"sources":[{"n":1,"title":"Wufoo pricing","publisher":"Wufoo","url":"https://www.wufoo.com/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Wufoo features","publisher":"Wufoo","url":"https://www.wufoo.com/features/","accessed":"2026-10-08"},{"n":3,"title":"Wufoo payments","publisher":"Wufoo","url":"https://www.wufoo.com/payments/","accessed":"2026-10-08"},{"n":4,"title":"Wufoo security","publisher":"Wufoo","url":"https://www.wufoo.com/security/","accessed":"2026-10-08"},{"n":5,"title":"Field Rules","publisher":"Wufoo Help","url":"https://help.surveymonkey.com/en/wufoo/build/field-rules/","accessed":"2026-10-08"},{"n":6,"title":"Forms with Multiple Pages","publisher":"Wufoo Help","url":"https://help.surveymonkey.com/en/wufoo/build/multi-page-forms/","accessed":"2026-10-08"},{"n":7,"title":"Collecting Payments Through Your Form","publisher":"Wufoo Help","url":"https://help.surveymonkey.com/en/wufoo/build/collect-payment/","accessed":"2026-10-08"},{"n":8,"title":"Integrations","publisher":"Wufoo Help","url":"https://help.surveymonkey.com/en/wufoo/integrations/integrations-overview/","accessed":"2026-10-08"},{"n":9,"title":"Using API Information and Webhooks","publisher":"Wufoo Help","url":"https://help.surveymonkey.com/en/wufoo/integrations/wufoo-api/","accessed":"2026-10-08"},{"n":10,"title":"DocuSign Field","publisher":"Wufoo Help","url":"https://help.surveymonkey.com/en/wufoo/build/docusign-field/","accessed":"2026-10-08"},{"n":11,"title":"Wufoo integrations","publisher":"Wufoo","url":"https://www.wufoo.com/integrations/","accessed":"2026-10-08"}]},{"id":"gitkraken-desktop","name":"GitKraken Desktop","vendor":"GitKraken","category":"git-clients","website":"https://www.gitkraken.com/","rank":1,"of":11,"points":74,"by_criterion":[{"key":"git","name":"Git features","earned":29,"available":29},{"key":"hosts","name":"Hosts and review","earned":26,"available":26},{"key":"systems","name":"Systems and upkeep","earned":16,"available":16},{"key":"licence","name":"Licence","earned":0,"available":15},{"key":"price","name":"Price","earned":3,"available":14}],"plans":[{"name":"Community","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Local repositories and public remotes only","src":[1,3]},{"name":"Pro","price":"$120/year","usd_month":10,"billing":"yearly","for":"Up to 2 seats","notes":"Adds private repositories","src":[1,2]},{"name":"Advanced","price":"$168/year","usd_month":14,"billing":"yearly","for":"Up to 10 seats","notes":"Adds self-hosted integrations and single sign-on","src":[1,2]}],"price_note":"Prices are the regular yearly rates in the pricing page's own plan data. The page also shows a limited-time discount on the first year, which we do not count [1][2].","lines":[{"key":"core_git","value":["Interactive rebase","Git LFS","Submodules","Visual merge conflict editor","Stage single lines or hunks"],"points":15,"note":"Docs cover rebase [7], LFS [9] (needs separate install), submodules [10], in-app Merge Tool (paid) [11][4], line staging [12]. Docs name no plan limits.","sources":[4,7,9,10,11,12]},{"key":"undo","value":true,"points":6,"note":"Undo lists checkout, commit, discard, delete branch, reset and rebase actions; Ctrl+Z reverses the latest [5].","sources":[5]},{"key":"worktrees","value":true,"points":4,"note":"Create, switch, lock and remove worktrees in the app, from version 10.5.0; no plan limit is stated [6].","sources":[6]},{"key":"gitflow","value":true,"points":4,"note":"Built-in Gitflow with start and finish for feature, release and hotfix branches; no plan limit is stated [8].","sources":[8]},{"key":"hosts","value":["GitHub","GitLab","Bitbucket","Azure DevOps"],"points":12,"note":"Connect by browser sign-in or token under Integrations; GitHub [22], GitLab [18], Bitbucket [17], Azure DevOps [16]; Community covers public repositories only [15].","sources":[15,16,17,18,22]},{"key":"pull_requests","value":true,"points":8,"note":"Create, view and merge pull requests in the app for four hosts; in-app review is described for GitHub [14].","sources":[14]},{"key":"signing","value":true,"points":6,"note":"Docs cover commit and tag signing with GPG or SSH keys; SSH signing needs an experimental setting [13].","sources":[13]},{"key":"platforms","value":["macOS","Linux"],"points":8,"note":"Download page lists macOS builds and Linux .deb, .rpm and tar packages [3].","sources":[3]},{"key":"recent_release","value":true,"points":8,"note":"Release notes show version 12.5.0 dated 15 September 2026; none is marked beta [19].","sources":[19]},{"key":"open_source","value":false,"points":0,"note":"The licence says GitKraken keeps all rights and bars deriving source code; open-source parts are excluded [20].","sources":[20]},{"key":"free_commercial","value":false,"points":0,"note":"Community is limited to local repositories and public remotes; Pro adds private repository access [1].","sources":[1]},{"key":"price","value":10,"points":3,"note":"Pro, $120 a year billed yearly, is the cheapest plan with private repository access [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"GitKraken pricing","publisher":"GitKraken","url":"https://www.gitkraken.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"GitKraken plan prices (data loaded by the pricing page)","publisher":"GitKraken","url":"https://api.gitkraken.com/plan/chargebee","accessed":"2026-10-08"},{"n":3,"title":"Download GitKraken Desktop","publisher":"GitKraken","url":"https://www.gitkraken.com/download","accessed":"2026-10-08"},{"n":4,"title":"GitKraken Desktop Git client","publisher":"GitKraken","url":"https://www.gitkraken.com/git-client","accessed":"2026-10-08"},{"n":5,"title":"Undo and Redo Git Actions","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/undo-and-redo/","accessed":"2026-10-08"},{"n":6,"title":"Worktrees","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/worktrees/","accessed":"2026-10-08"},{"n":7,"title":"Interactive Rebase","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/interactive-rebase/","accessed":"2026-10-08"},{"n":8,"title":"Gitflow","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/git-flow/","accessed":"2026-10-08"},{"n":9,"title":"Git LFS","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/git-lfs/","accessed":"2026-10-08"},{"n":10,"title":"Submodules","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/submodules/","accessed":"2026-10-08"},{"n":11,"title":"Branch, Merge, and Rebase","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/branching-and-merging/","accessed":"2026-10-08"},{"n":12,"title":"Stage, Unstage, and Ignore Files","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/staging/","accessed":"2026-10-08"},{"n":13,"title":"Sign Commits with GPG or SSH in GitKraken Desktop","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/commit-signing-with-gpg/","accessed":"2026-10-08"},{"n":14,"title":"Pull Requests","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/pull-requests/","accessed":"2026-10-08"},{"n":15,"title":"Integrations","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/integrations/","accessed":"2026-10-08"},{"n":16,"title":"Azure DevOps","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/azure-devops/","accessed":"2026-10-08"},{"n":17,"title":"Bitbucket","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/bitbucket/","accessed":"2026-10-08"},{"n":18,"title":"GitLab","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/gitlab-gitkraken-desktop/","accessed":"2026-10-08"},{"n":19,"title":"GitKraken Desktop release notes","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/current/","accessed":"2026-10-08"},{"n":20,"title":"GitKraken end-user licence agreement","publisher":"GitKraken","url":"https://www.gitkraken.com/eula","accessed":"2026-10-08"},{"n":21,"title":"Azure DevOps response to GitKraken SSH bug","publisher":"Microsoft DevBlogs","url":"https://devblogs.microsoft.com/devops/azure-devops-response-to-gitkraken-ssh-bug","accessed":"2026-10-08"},{"n":22,"title":"GitHub","publisher":"GitKraken Help Center","url":"https://help.gitkraken.com/gitkraken-desktop/github-gitkraken-desktop/","accessed":"2026-10-08"}]},{"id":"smartgit","name":"SmartGit","vendor":"syntevo GmbH","category":"git-clients","website":"https://www.smartgit.dev/","rank":2,"of":11,"points":72,"by_criterion":[{"key":"git","name":"Git features","earned":23,"available":29},{"key":"hosts","name":"Hosts and review","earned":26,"available":26},{"key":"systems","name":"Systems and upkeep","earned":16,"available":16},{"key":"licence","name":"Licence","earned":0,"available":15},{"key":"price","name":"Price","earned":7,"available":14}],"plans":[{"name":"Hobby","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Personal, non-commercial use; free registration","src":[1]},{"name":"Commercial subscription","price":"From $5/user/month","usd_month":5,"billing":"monthly","for":"1 person","notes":"Monthly or yearly billing; yearly figure not shown","src":[1]},{"name":"Commercial perpetual","price":"Set at checkout","usd_month":null,"billing":"one-time","for":"1 person","notes":"1, 2 or 3 years of updates","src":[1]}],"price_note":"The pricing page says 'From $5/user/month' and gives no yearly figure, and perpetual prices are set at checkout [1].","lines":[{"key":"core_git","value":["Interactive rebase","Git LFS","Submodules","Visual merge conflict editor","Stage single lines or hunks"],"points":15,"note":"Manual covers interactive rebase [6], LFS (needs the Git LFS extension installed) [7], submodules [8], an in-app Conflict Solver [9] and hunk staging [10].","sources":[6,7,8,9,10]},{"key":"undo","value":null,"points":0,"note":"Docs describe only Undo Last Commit [18]; the home page lists Undo without saying what it reverses [2].","sources":[2,18]},{"key":"worktrees","value":true,"points":4,"note":"What's New lists UI support to create, check out, remove and prune worktrees (versions 18.1 to 26.1) [17].","sources":[17]},{"key":"gitflow","value":true,"points":4,"note":"Manual has a Git-Flow page: SmartGit wraps Git-Flow commands in its interface [19].","sources":[19]},{"key":"hosts","value":["GitHub","GitLab","Bitbucket","Azure DevOps"],"points":12,"note":"Each has a Hosting Providers setup with an OAuth or access token (Azure DevOps: access token) [13][14][15][16].","sources":[13,14,15,16]},{"key":"pull_requests","value":true,"points":8,"note":"Manual lists integrated pull requests: view, comment, merge or reject in the Log window; GitHub only in the Standard window [12].","sources":[12]},{"key":"signing","value":true,"points":6,"note":"Repository settings have a Signing tab for a GPG program and key to sign tags and commits [11].","sources":[11]},{"key":"platforms","value":["macOS","Linux"],"points":8,"note":"Download page lists macOS (Apple Silicon and Intel) and Linux packages [3].","sources":[3]},{"key":"recent_release","value":true,"points":8,"note":"Changelog lists a 26.1 release dated 3 October 2026; it is not marked preview or RC [4].","sources":[4]},{"key":"open_source","value":false,"points":0,"note":"The licence grants use of the object code and bars decompiling [5].","sources":[5]},{"key":"free_commercial","value":false,"points":0,"note":"Hobby, student and open-source licences are non-commercial only; the demo lasts 31 days [1][5].","sources":[1,5]},{"key":"price","value":5,"points":7,"note":"Commercial licence listed 'From $5/user/month'; the yearly-billed figure is not shown on the page [1].","sources":[1]}],"sources":[{"n":1,"title":"Pricing","publisher":"syntevo","url":"https://www.smartgit.dev/pricing/","accessed":"2026-10-08"},{"n":2,"title":"SmartGit","publisher":"syntevo","url":"https://www.smartgit.dev/","accessed":"2026-10-08"},{"n":3,"title":"Download SmartGit","publisher":"syntevo","url":"https://www.smartgit.dev/download/","accessed":"2026-10-08"},{"n":4,"title":"SmartGit 26.1 changelog","publisher":"syntevo","url":"https://www.smartgit.dev/changelogs/changelog-26.1.txt","accessed":"2026-10-08"},{"n":5,"title":"License Agreement for SmartGit","publisher":"syntevo","url":"https://www.smartgit.dev/documents/smartgit-license.html","accessed":"2026-10-08"},{"n":6,"title":"Interactive Rebasing in SmartGit","publisher":"SmartGit manual","url":"https://docs.syntevo.com/SmartGit/Latest/Manual/GUI/Branch/Rebase-Interactive.html","accessed":"2026-10-08"},{"n":7,"title":"Git-LFS support in SmartGit","publisher":"SmartGit 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A 50% first-year discount applies to owners of earlier licences [1].","lines":[{"key":"core_git","value":["Interactive rebase","Git LFS","Submodules","Stage single lines or hunks"],"points":12,"note":"Rebase, submodules [2][15]; LFS [7]; line staging [9]. 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Linux is not supported [2][3].","sources":[1,2,3]},{"key":"recent_release","value":true,"points":8,"note":"Release 3.6.6 is marked stable and Latest, dated 21 Sep; the page shows no year for current-year releases [4].","sources":[4]},{"key":"open_source","value":true,"points":7,"note":"Repository is under the MIT licence [3].","sources":[3]},{"key":"free_commercial","value":true,"points":8,"note":"Described as a free, open-source application; the MIT licence sets no commercial limit [3][6].","sources":[3,6]},{"key":"price","value":0,"points":14,"note":"No paid plan; the app is free [6].","sources":[6]}],"sources":[{"n":1,"title":"GitHub Desktop","publisher":"GitHub","url":"https://github.com/apps/desktop","accessed":"2026-10-08"},{"n":2,"title":"Installing GitHub Desktop","publisher":"GitHub Docs","url":"https://docs.github.com/en/desktop/installing-and-authenticating-to-github-desktop/installing-github-desktop","accessed":"2026-10-08"},{"n":3,"title":"desktop/desktop","publisher":"GitHub","url":"https://github.com/desktop/desktop","accessed":"2026-10-08"},{"n":4,"title":"Releases, desktop/desktop","publisher":"GitHub","url":"https://github.com/desktop/desktop/releases","accessed":"2026-10-08"},{"n":5,"title":"GitHub Desktop changelog","publisher":"GitHub","url":"https://raw.githubusercontent.com/desktop/desktop/development/changelog.json","accessed":"2026-10-08"},{"n":6,"title":"Getting started with GitHub Desktop","publisher":"GitHub Docs","url":"https://docs.github.com/en/desktop/overview/getting-started-with-github-desktop","accessed":"2026-10-08"},{"n":7,"title":"GitHub Desktop documentation","publisher":"GitHub Docs","url":"https://docs.github.com/en/desktop","accessed":"2026-10-08"},{"n":8,"title":"Options for managing commits in GitHub Desktop","publisher":"GitHub Docs","url":"https://docs.github.com/en/desktop/managing-commits/options-for-managing-commits-in-github-desktop","accessed":"2026-10-08"},{"n":9,"title":"Reordering commits in GitHub Desktop","publisher":"GitHub Docs","url":"https://docs.github.com/en/desktop/managing-commits/reordering-commits-in-github-desktop","accessed":"2026-10-08"},{"n":10,"title":"Squashing commits in GitHub Desktop","publisher":"GitHub Docs","url":"https://docs.github.com/en/desktop/managing-commits/squashing-commits-in-github-desktop","accessed":"2026-10-08"},{"n":11,"title":"Committing and reviewing changes in GitHub Desktop","publisher":"GitHub Docs","url":"https://docs.github.com/en/desktop/making-changes-in-a-branch/committing-and-reviewing-changes-to-your-project-in-github-desktop","accessed":"2026-10-08"},{"n":12,"title":"Undoing a commit in GitHub Desktop","publisher":"GitHub Docs","url":"https://docs.github.com/en/desktop/managing-commits/undoing-a-commit-in-github-desktop","accessed":"2026-10-08"},{"n":13,"title":"Syncing your branch in GitHub Desktop","publisher":"GitHub Docs","url":"https://docs.github.com/en/desktop/working-with-your-remote-repository-on-github-or-github-enterprise/syncing-your-branch-in-github-desktop","accessed":"2026-10-08"},{"n":14,"title":"Viewing a pull request in GitHub Desktop","publisher":"GitHub Docs","url":"https://docs.github.com/en/desktop/working-with-your-remote-repository-on-github-or-github-enterprise/viewing-a-pull-request-in-github-desktop","accessed":"2026-10-08"},{"n":15,"title":"Creating an issue or pull request from GitHub Desktop","publisher":"GitHub Docs","url":"https://docs.github.com/en/desktop/working-with-your-remote-repository-on-github-or-github-enterprise/creating-an-issue-or-pull-request-from-github-desktop","accessed":"2026-10-08"},{"n":16,"title":"About Git Large File Storage and GitHub Desktop","publisher":"GitHub Docs","url":"https://docs.github.com/en/desktop/configuring-and-customizing-github-desktop/about-git-large-file-storage-and-github-desktop","accessed":"2026-10-08"},{"n":17,"title":"Managing worktrees in GitHub Desktop","publisher":"GitHub Docs","url":"https://docs.github.com/en/desktop/making-changes-in-a-branch/managing-worktrees-in-github-desktop","accessed":"2026-10-08"}]},{"id":"sourcegit","name":"SourceGit","vendor":"SourceGit","category":"git-clients","website":"https://github.com/sourcegit-scm/sourcegit","rank":6,"of":11,"points":62,"by_criterion":[{"key":"git","name":"Git features","earned":17,"available":29},{"key":"hosts","name":"Hosts and review","earned":0,"available":26},{"key":"systems","name":"Systems and upkeep","earned":16,"available":16},{"key":"licence","name":"Licence","earned":15,"available":15},{"key":"price","name":"Price","earned":14,"available":14}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Open source, MIT licence","src":[1]}],"price_note":null,"lines":[{"key":"core_git","value":["Interactive rebase","Git LFS","Submodules"],"points":9,"note":"Feature list names interactive rebase, Git LFS and submodules. Conflict editor and line staging are not listed [1].","sources":[1]},{"key":"undo","value":null,"points":0,"note":"Not published on the project page [1].","sources":[1]},{"key":"worktrees","value":true,"points":4,"note":"The feature list names worktrees [1].","sources":[1]},{"key":"gitflow","value":true,"points":4,"note":"The feature list names GitFlow [1].","sources":[1]},{"key":"hosts","value":null,"points":0,"note":"Not published on the project page; it describes no account sign-in to any host [1].","sources":[1]},{"key":"pull_requests","value":null,"points":0,"note":"The page lists creating a PR on GitHub, GitLab, Gitea, Gitee and Bitbucket but not whether it happens inside the app [1].","sources":[1]},{"key":"signing","value":null,"points":0,"note":"Not published on the project page [1].","sources":[1]},{"key":"platforms","value":["macOS","Linux"],"points":8,"note":"Project page says it supports Windows, macOS and Linux; release 2026.21 carries macOS and Linux builds [1][2].","sources":[1,2]},{"key":"recent_release","value":true,"points":8,"note":"Release 2026.21 of 21 September 2026 is a stable release, not a pre-release [2].","sources":[2]},{"key":"open_source","value":true,"points":7,"note":"The repository states an MIT licence [1].","sources":[1]},{"key":"free_commercial","value":true,"points":8,"note":"MIT-licensed and described as open source and free, with no time limit or non-commercial clause [1].","sources":[1]},{"key":"price","value":0,"points":14,"note":"Free and open source, no paid plan listed [1].","sources":[1]}],"sources":[{"n":1,"title":"sourcegit-scm/sourcegit","publisher":"GitHub","url":"https://github.com/sourcegit-scm/sourcegit","accessed":"2026-10-08"},{"n":2,"title":"Releases, sourcegit-scm/sourcegit","publisher":"GitHub","url":"https://github.com/sourcegit-scm/sourcegit/releases","accessed":"2026-10-08"}]},{"id":"fork","name":"Fork","vendor":"Fork","category":"git-clients","website":"https://git-fork.com/","rank":7,"of":11,"points":62,"by_criterion":[{"key":"git","name":"Git features","earned":23,"available":29},{"key":"hosts","name":"Hosts and review","earned":17,"available":26},{"key":"systems","name":"Systems and upkeep","earned":12,"available":16},{"key":"licence","name":"Licence","earned":0,"available":15},{"key":"price","name":"Price","earned":10,"available":14}],"plans":[{"name":"Licence","price":"$59.99 once","usd_month":null,"billing":"one-time","for":"1 user, up to 3 machines","notes":"Personal and commercial use","src":[2,3]}],"price_note":"Free evaluation is offered and the licence page sets no length [3]. 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Professional: telephony with calls logged as tickets [1][4].","sources":[1,4]},{"key":"mobile_apps","value":["iOS","Android"],"points":2,"note":"Mobile app page links the Zoho Desk app on the App Store and Google Play [5].","sources":[5]},{"key":"help_center","value":true,"points":4,"note":"Standard lists a knowledge base for customers; Professional adds a multilingual help centre [1].","sources":[1]},{"key":"sla","value":true,"points":8,"note":"Standard allows 4 SLA policies; Professional 10 per department [3].","sources":[3]},{"key":"automation","value":true,"points":5,"note":"Express lists workflows that run actions when set conditions are met [1].","sources":[1]},{"key":"routing","value":true,"points":5,"note":"Professional lists round-robin assignment by workload or fixed order [1].","sources":[1]},{"key":"csat","value":true,"points":3,"note":"Standard lists customer happiness ratings sent at ticket closure or after each reply [1].","sources":[1]},{"key":"reports","value":true,"points":5,"note":"Standard lists custom reports and dashboards; Standard allows 50, Professional unlimited [1][3].","sources":[1,3]},{"key":"api","value":true,"points":3,"note":"Comparison page lists a RESTful API on every edition, with credit limits by edition [3].","sources":[3]},{"key":"integrations","value":["Slack","Microsoft Teams","Jira","Salesforce","HubSpot"],"points":5,"note":"Integrations page lists five of the six; no Shopify integration is listed [6].","sources":[6]},{"key":"ai_agent","value":true,"points":4,"note":"Express lists AI Agents with up to 30M free tokens a month; Standard adds Answer bot [1].","sources":[1]},{"key":"cert","value":true,"points":6,"note":"Zoho says it is SOC 2 Type 2 compliant and holds ISO/IEC 27001, covering its cloud services [7].","sources":[7]},{"key":"sso","value":null,"points":0,"note":"Comparison page lists SAML sign-on only for help-centre customers; agent SAML is not listed [3].","sources":[3]},{"key":"free_plan","value":true,"points":5,"note":"Free edition for 3 users [3], labelled Free Forever on the pricing page [1].","sources":[1,3]},{"key":"price","value":7,"points":10,"note":"Express, $7 per user a month billed yearly, from the price file the pricing page loads [2].","sources":[2]},{"key":"g2_cx","value":145,"points":14,"note":"G2, October 2026: 145 of 200 (Zoho). Zoho, 145 points on G2's leaderboard. [8]","sources":[8]}],"sources":[{"n":1,"title":"Zoho Desk pricing and editions","publisher":"Zoho","url":"https://www.zoho.com/desk/pricing.html","accessed":"2026-10-09"},{"n":2,"title":"Zoho Desk price file loaded by the pricing page","publisher":"Zoho","url":"https://www.zohowebstatic.com/sites/zweb/json/pricing/desk-pricing-val.json","accessed":"2026-10-09"},{"n":3,"title":"Zoho Desk edition comparison","publisher":"Zoho","url":"https://www.zoho.com/desk/pricing-comparison.html","accessed":"2026-10-09"},{"n":4,"title":"Zoho Desk call center software","publisher":"Zoho","url":"https://www.zoho.com/desk/call-center-software.html","accessed":"2026-10-09"},{"n":5,"title":"Zoho Desk mobile app","publisher":"Zoho","url":"https://www.zoho.com/desk/mobile-app.html","accessed":"2026-10-09"},{"n":6,"title":"Zoho Desk integrations","publisher":"Zoho","url":"https://www.zoho.com/desk/integrations.html","accessed":"2026-10-09"},{"n":7,"title":"Zoho compliance","publisher":"Zoho","url":"https://www.zoho.com/compliance.html","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":8}]},{"id":"liveagent","name":"LiveAgent","vendor":"Quality Unit","category":"help-desk-software","website":"https://www.liveagent.com/","rank":2,"of":12,"points":79,"by_criterion":[{"key":"channels","name":"Channels and apps","earned":14,"available":14},{"key":"workflow","name":"Workflow and SLAs","earned":21,"available":21},{"key":"insight","name":"Reports and connections","earned":12,"available":18},{"key":"security","name":"Security","earned":0,"available":12},{"key":"price","name":"Price","earned":13,"available":15},{"key":"testing","name":"Independent testing","earned":19,"available":20}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Unlimited users","notes":"Ticketing, live chat, one email channel, knowledge base; 7-day ticket history, no integrations or automation","src":[11,12]},{"name":"Small business","price":"$15/agent/month billed annually ($19 monthly)","usd_month":15,"billing":"yearly","for":"Per agent","notes":"Ticketing, live chat, knowledge base, automation rules, AI agents (usage billed separately)","src":[1,14]},{"name":"Medium business","price":"$29/agent/month billed annually ($35 monthly)","usd_month":29,"billing":"yearly","for":"Per agent","notes":"Adds call center and IVR, SLAs, reports, SSO, custom roles","src":[1]},{"name":"Large business","price":"$49/agent/month billed annually ($59 monthly)","usd_month":49,"billing":"yearly","for":"Per agent","notes":"Adds time tracking, audit log, social channels","src":[1]}],"price_note":"The pricing page also lists an Enterprise plan at $69 per agent a month billed annually [1].","lines":[{"key":"channels","value":["Email","Live chat","Phone","Social media"],"points":8,"note":"Email and chat on Small; call center and IVR from Medium; Facebook, Instagram and X channels on Large [1].","sources":[1]},{"key":"mobile_apps","value":["iOS","Android"],"points":2,"note":"FAQ says mobile help desk apps for Android and iOS are included in each subscription [1]; features page lists native apps [2].","sources":[1,2]},{"key":"help_center","value":true,"points":4,"note":"Knowledge base is included on Small, with one knowledge base on that plan [1].","sources":[1]},{"key":"sla","value":true,"points":8,"note":"Service levels (SLA) are included from the Medium plan [1].","sources":[1]},{"key":"automation","value":true,"points":5,"note":"Automation rules are on Small, with 50 event rules on that plan [1]; features page describes them [2].","sources":[1,2]},{"key":"routing","value":true,"points":5,"note":"Features page says automated ticket distribution assigns tickets to agents [2].","sources":[2]},{"key":"csat","value":true,"points":3,"note":"Pricing page lists ticket and chat satisfaction surveys [1]; the sign-up page says Small includes chat transcripts with satisfaction surveys [12].","sources":[1,12]},{"key":"reports","value":null,"points":0,"note":"Reports are listed from Medium, but custom report building is not described on the vendor's pricing or features pages [1][2].","sources":[1,2]},{"key":"api","value":true,"points":3,"note":"API reference documents REST endpoints for conversations, messages, status and tags [9]; the pricing page lists API keys on every plan [1].","sources":[9,1]},{"key":"integrations","value":["Slack","Jira","Shopify","Salesforce","HubSpot"],"points":5,"note":"LiveAgent has integration pages for Slack, Jira, Shopify, Salesforce and HubSpot; no Microsoft Teams page was found [3][4][5][6][7].","sources":[3,4,5,6,7]},{"key":"ai_agent","value":true,"points":4,"note":"Pricing page lists AI Agents from Small; usage is billed separately in FlowHunt credits, each slightly under $1, with no per-plan allowance stated [1][13][14].","sources":[1,13,14]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's security page, which names ISO 27001 only for its hosting facilities [8].","sources":[8]},{"key":"sso","value":null,"points":0,"note":"SSO is listed from Medium, but the vendor's pages do not say whether it uses SAML or OpenID Connect [1][10].","sources":[1,10]},{"key":"free_plan","value":true,"points":5,"note":"Vendor free-plan page: ticketing, live chat, email and knowledge base at no cost; sign-up page calls it \"free forever\" [11][12].","sources":[11,12]},{"key":"price","value":15,"points":8,"note":"Small business, $15 per agent a month billed annually [1].","sources":[1]},{"key":"g2_cx","value":195,"points":19,"note":"G2, October 2026: 195 of 200 (LiveAgent). LiveAgent, 195 points on G2's leaderboard. [15]","sources":[15]}],"sources":[{"n":1,"title":"LiveAgent pricing","publisher":"LiveAgent","url":"https://www.liveagent.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"LiveAgent features","publisher":"LiveAgent","url":"https://www.liveagent.com/features/","accessed":"2026-10-09"},{"n":3,"title":"Slack integration","publisher":"LiveAgent","url":"https://www.liveagent.com/integrations/slack/","accessed":"2026-10-09"},{"n":4,"title":"Shopify integration","publisher":"LiveAgent","url":"https://www.liveagent.com/integrations/shopify/","accessed":"2026-10-09"},{"n":5,"title":"Salesforce integration","publisher":"LiveAgent","url":"https://www.liveagent.com/integrations/salesforce/","accessed":"2026-10-09"},{"n":6,"title":"Jira integration","publisher":"LiveAgent","url":"https://www.liveagent.com/integrations/jira/","accessed":"2026-10-09"},{"n":7,"title":"HubSpot integration","publisher":"LiveAgent","url":"https://www.liveagent.com/integrations/hubspot/","accessed":"2026-10-09"},{"n":8,"title":"Security and privacy policy","publisher":"LiveAgent","url":"https://www.liveagent.com/security-privacy-policy/","accessed":"2026-10-09"},{"n":9,"title":"Complete API reference","publisher":"LiveAgent Support","url":"https://support.liveagent.com/840770-Complete-API-reference","accessed":"2026-10-09"},{"n":10,"title":"Single sign-on","publisher":"LiveAgent","url":"https://www.liveagent.com/features/single-sign-on/","accessed":"2026-10-09"},{"n":11,"title":"Free plan","publisher":"LiveAgent","url":"https://www.liveagent.com/free-plan/","accessed":"2026-10-09"},{"n":12,"title":"Create free account","publisher":"LiveAgent","url":"https://www.liveagent.com/free-account/","accessed":"2026-10-09"},{"n":13,"title":"AI credits","publisher":"LiveAgent","url":"https://www.liveagent.com/features/ai-credits/","accessed":"2026-10-09"},{"n":14,"title":"FlowHunt integration","publisher":"LiveAgent","url":"https://www.liveagent.com/integrations/flowhunt/","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":15}]},{"id":"tidio-helpdesk","name":"Tidio","vendor":"Tidio","category":"help-desk-software","website":"https://www.tidio.com/","rank":3,"of":12,"points":75,"by_criterion":[{"key":"channels","name":"Channels and apps","earned":10,"available":14},{"key":"workflow","name":"Workflow and SLAs","earned":21,"available":21},{"key":"insight","name":"Reports and connections","earned":11,"available":18},{"key":"security","name":"Security","earned":6,"available":12},{"key":"price","name":"Price","earned":7,"available":15},{"key":"testing","name":"Independent testing","earned":20,"available":20}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 10 seats","notes":"Live chat, ticketing and email inbox, 50 billable conversations","src":[1]},{"name":"Starter","price":"$24.17/month","usd_month":24.17,"billing":"yearly","for":"Up to 10 seats","notes":"100 billable conversations; live visitors list; operating hours","src":[1]},{"name":"Growth","price":"From $49.17/month","usd_month":49.17,"billing":"yearly","for":"Up to 10 seats","notes":"From 250 billable conversations; ticketing automations; automatic chat assignment; automated satisfaction survey","src":[1]},{"name":"Plus","price":"From $300/month + usage","usd_month":300,"billing":"monthly","for":"Custom seats","notes":"Departments; custom branding; OpenAPI","src":[1]},{"name":"Lyro AI Agent (add-on)","price":"From $32.50/month","usd_month":32.5,"billing":"yearly","for":"AI agent","notes":"From 50 Lyro AI conversations; human handoff","src":[1]}],"price_note":"Yearly-billing prices; the workspace price covers up to 10 seats, and conversations beyond the plan quota are billed as usage [1].","lines":[{"key":"channels","value":["Email","Live chat","Phone","Social media"],"points":8,"note":"The pricing FAQ says ticketing turns support emails, live chat conversations and social media messages into tickets, on every plan [1][7]. Phone counts through Live video calls, listed on every plan: the agent starts a voice-only call (camera off) from the conversation in the Tidio panel [1][9].","sources":[1,7,9]},{"key":"mobile_apps","value":["iOS","Android"],"points":2,"note":"The features page's Apps section lists browser, macOS, Windows, iOS and Android apps, each with a download link [2].","sources":[2]},{"key":"help_center","value":false,"points":0,"note":"No hosted help centre or knowledge base for customers appears on the pricing, features or ticketing pages; the knowledge sources Tidio lists (FAQ upload, website scraper, Zendesk import) feed Lyro rather than a public article site [1][2][7].","sources":[1,2,7]},{"key":"sla","value":true,"points":8,"note":"The help centre documents SLA policies in Settings > Service Level Agreements: response-time targets for first and next replies, set per source (integrated mailboxes, widget tickets, panel tickets, Facebook or Instagram comments), with breached and paused markers on tickets [8].","sources":[8]},{"key":"automation","value":true,"points":5,"note":"Ticketing automations are listed from Growth, and the features page describes workflows that close tickets without a customer response and send customized auto-replies [1][2].","sources":[1,2]},{"key":"routing","value":true,"points":5,"note":"Automatic chat assignment, from Growth, directs new chats to available operators; the ticketing pages say tickets are assigned to operators and routed by department [1][2][7].","sources":[1,2,7]},{"key":"csat","value":true,"points":3,"note":"An automated satisfaction survey is listed from Growth, and the features page collects customer feedback after the chat ends [1][2].","sources":[1,2]},{"key":"reports","value":false,"points":0,"note":"Analytics are fixed dashboards: conversations, busiest hours, response wait, satisfaction rate, operator performance [2]. Custom analytics appears under Premium, which is priced on request, so no plan with a public price offers report building [1].","sources":[1,2]},{"key":"api","value":true,"points":3,"note":"The developer docs are public and cover conversations and tickets, with webhooks and OpenAPI enabled on paid plans; OpenAPI itself is listed from Plus [1][5].","sources":[1,5]},{"key":"integrations","value":["Slack","Shopify","Salesforce","HubSpot"],"points":4,"note":"The integrations hub lists Shopify, Salesforce and HubSpot, each with its own page; Salesforce and HubSpot are on all plans and Slack on Plus and Premium, which has a published price [6][10][11][12]. Microsoft Teams and Jira are not among the listed integrations [6].","sources":[6,10,11,12]},{"key":"ai_agent","value":true,"points":4,"note":"The Lyro AI Agent add-on is sold from $32.50 a month for 50 Lyro conversations, with human handoff, generally available [1].","sources":[1]},{"key":"cert","value":true,"points":6,"note":"The security page says Tidio has successfully completed its SOC 2 examination [3].","sources":[3]},{"key":"sso","value":false,"points":0,"note":"The pricing comparison lists SSO under the Premium plan only, and Premium is contact-for-pricing, so no plan with a public price offers it [1].","sources":[1]},{"key":"free_plan","value":true,"points":5,"note":"The free plan includes live chat, ticketing and the email management system, with 10 seats and 50 billable conversations a month [1]; the ticketing page says ticketing is available for free [7].","sources":[1,7]},{"key":"price","value":24.17,"points":2,"note":"Starter, $24.17 a month per workspace on yearly billing, includes ticketing and the email inbox with up to 10 seats [1].","sources":[1]},{"key":"g2_cx","value":200,"points":20,"note":"G2, October 2026: 200 of 200 (Tidio (Lyro)). G2's entry is Tidio (Lyro), the AI agent sold as an add-on with the desk; it leads the leaderboard at 200 points. [13]","sources":[13]}],"sources":[{"n":1,"title":"Tidio pricing","publisher":"Tidio","url":"https://www.tidio.com/pricing/","accessed":"2026-10-10"},{"n":2,"title":"Tidio's tools and features","publisher":"Tidio","url":"https://www.tidio.com/features/","accessed":"2026-10-10"},{"n":3,"title":"Security and data protection","publisher":"Tidio","url":"https://www.tidio.com/security/","accessed":"2026-10-10"},{"n":4,"title":"Terms of Service","publisher":"Tidio","url":"https://www.tidio.com/terms/","accessed":"2026-10-10"},{"n":5,"title":"Tidio API documentation","publisher":"Tidio","url":"https://developers.tidio.com/","accessed":"2026-10-10"},{"n":6,"title":"Tidio integrations","publisher":"Tidio","url":"https://www.tidio.com/integrations/","accessed":"2026-10-10"},{"n":7,"title":"Tidio ticketing","publisher":"Tidio","url":"https://www.tidio.com/ticketing/","accessed":"2026-10-10"},{"n":8,"title":"Service-Level Agreements (SLA)","publisher":"Tidio Help Center","url":"https://help.tidio.com/hc/en-us/articles/13991292488348-Service-Level-Agreements-SLA","accessed":"2026-10-10"},{"n":9,"title":"Live Video Calls","publisher":"Tidio Help Center","url":"https://help.tidio.com/hc/en-us/articles/14288764954268-Live-Video-Calls","accessed":"2026-10-10"},{"n":10,"title":"Tidio and Slack integration","publisher":"Tidio","url":"https://www.tidio.com/integrations/slack/","accessed":"2026-10-10"},{"n":11,"title":"Tidio and Salesforce integration","publisher":"Tidio","url":"https://www.tidio.com/integrations/salesforce/","accessed":"2026-10-10"},{"n":12,"title":"Tidio and HubSpot integration","publisher":"Tidio","url":"https://www.tidio.com/integrations/hubspot/","accessed":"2026-10-10"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":13}]},{"id":"freshdesk","name":"Freshdesk","vendor":"Freshworks","category":"help-desk-software","website":"https://www.freshworks.com/freshdesk/","rank":4,"of":12,"points":70,"by_criterion":[{"key":"channels","name":"Channels and apps","earned":14,"available":14},{"key":"workflow","name":"Workflow and SLAs","earned":21,"available":21},{"key":"insight","name":"Reports and connections","earned":18,"available":18},{"key":"security","name":"Security","earned":12,"available":12},{"key":"price","name":"Price","earned":5,"available":15},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Freshdesk Growth","price":"$19/agent/month","usd_month":19,"billing":"yearly","for":"Per agent","notes":"Email-first; automation, knowledge base, SAML SSO; no round robin","src":[1]},{"name":"Freshdesk Pro","price":"$55/agent/month","usd_month":55,"billing":"yearly","for":"Per agent","notes":"Adds round robin, multiple SLA policies, custom reports and dashboards, CSAT surveys","src":[1]},{"name":"Freshdesk Enterprise","price":"$89/agent/month","usd_month":89,"billing":"yearly","for":"Per agent","notes":"Adds skill-based assignment","src":[1]},{"name":"Freshdesk Omni Growth","price":"$29/agent/month","usd_month":29,"billing":"yearly","for":"Per agent","notes":"Multichannel edition with advanced web chat, Facebook, Instagram and WhatsApp","src":[2]},{"name":"Freshdesk Omni Pro","price":"$79/agent/month","usd_month":79,"billing":"yearly","for":"Per agent","notes":"Adds multiple SLA policies, round robin, bring-your-own telephony and custom dashboards","src":[2]},{"name":"Freshdesk Omni Enterprise","price":"$119/agent/month","usd_month":119,"billing":"yearly","for":"Per agent","notes":null,"src":[2]}],"price_note":"Prices are per agent, billed yearly. The pricing page description says pricing starts at $15, but the Growth plan shown is $19 [1].","lines":[{"key":"channels","value":["Email","Live chat","Phone","Social media"],"points":8,"note":"Omni help article: email, web chat, WhatsApp, Facebook, Instagram in one inbox, each message a ticket; phone through Freshcaller [4][5].","sources":[4,5]},{"key":"mobile_apps","value":["iOS","Android"],"points":2,"note":"Help article: an agent-specific Freshdesk mobile app exists for iOS and Android [6].","sources":[6]},{"key":"help_center","value":true,"points":4,"note":"Knowledge base is listed on Growth, Pro and Enterprise [1][3].","sources":[1,3]},{"key":"sla","value":true,"points":8,"note":"Growth lists SLA management; multiple SLA policies are listed on Pro and Enterprise [1].","sources":[1]},{"key":"automation","value":true,"points":5,"note":"Automations are listed on Growth, Pro and Enterprise [1][3].","sources":[1,3]},{"key":"routing","value":true,"points":5,"note":"Round robin and load-balanced assignment are listed on Pro and Enterprise, not Growth [1].","sources":[1]},{"key":"csat","value":true,"points":3,"note":"Pricing page lists CSAT surveys and reports on Pro; help article says surveys are available from Pro onward [1][7].","sources":[1,7]},{"key":"reports","value":true,"points":5,"note":"Pro plan lists Custom Reports and Dashboards, absent from Growth [1][2].","sources":[1,2]},{"key":"api","value":true,"points":3,"note":"Public REST API reference exists; a help article says API access starts on paid plans, using older plan names [8][9].","sources":[8,9]},{"key":"integrations","value":["Slack","Microsoft Teams","Jira","Shopify","Salesforce","HubSpot"],"points":6,"note":"Product page integration carousel names all six; a Freshworks Shopify app lists Freshdesk support [11][14].","sources":[11,14]},{"key":"ai_agent","value":true,"points":4,"note":"Freddy AI Agent: 500 free sessions on paid plans, then $49 per 100 sessions [1].","sources":[1]},{"key":"cert","value":true,"points":6,"note":"Trust centre lists SOC 2 Type 2 reports and an ISO/IEC 27001:2022 certificate, company-wide; no auditor named [10].","sources":[10]},{"key":"sso","value":true,"points":6,"note":"Pricing page lists SAML single sign-on for agents on all three plans; help article lists SAML and OpenID Connect [1][12].","sources":[1,12]},{"key":"free_plan","value":false,"points":0,"note":"Free program runs 6 months for 2 agents; pricing page lists no free plan [1][13].","sources":[1,13]},{"key":"price","value":19,"points":5,"note":"Freshdesk Growth, $19 per agent a month billed yearly; email-first plan [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [15]. G2's Freshworks entry (105) is Freshchat, a different product from Freshdesk.","sources":[15]}],"sources":[{"n":1,"title":"Freshdesk Customer Support Software Pricing & Plans","publisher":"Freshworks","url":"https://www.freshworks.com/freshdesk/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Freshdesk Omni pricing","publisher":"Freshworks","url":"https://www.freshworks.com/freshdesk/omni/pricing/","accessed":"2026-10-09"},{"n":3,"title":"Understanding Freshdesk Pricing Plans","publisher":"Freshdesk support","url":"https://support.freshdesk.com/support/solutions/articles/50000011778-understanding-freshdesk-pricing-plans","accessed":"2026-10-09"},{"n":4,"title":"Getting Started with Freshdesk Omni","publisher":"Freshdesk support","url":"https://support.freshdesk.com/support/solutions/articles/50000011785-getting-started-with-freshdesk-omni","accessed":"2026-10-09"},{"n":5,"title":"Adding a phone channel to your Freshdesk","publisher":"Freshdesk support","url":"https://support.freshdesk.com/support/solutions/articles/229608-adding-a-phone-channel-to-your-freshdesk","accessed":"2026-10-09"},{"n":6,"title":"Will agents be able to respond to tickets on their smartphones using Freshdesk?","publisher":"Freshdesk support","url":"https://support.freshdesk.com/support/solutions/articles/235483-will-agents-be-able-to-respond-to-tickets-on-their-smartphones-using-freshdesk-","accessed":"2026-10-09"},{"n":7,"title":"How to create a new customer satisfaction survey","publisher":"Freshdesk support","url":"https://support.freshdesk.com/support/solutions/articles/230148-how-to-create-a-new-customer-satisfaction-survey-","accessed":"2026-10-09"},{"n":8,"title":"Freshdesk API documentation","publisher":"Freshworks","url":"https://developers.freshdesk.com/api/","accessed":"2026-10-09"},{"n":9,"title":"Do we have API and integration capabilities in the free Sprout plan?","publisher":"Freshdesk support","url":"https://support.freshdesk.com/support/solutions/articles/50000001047-do-we-have-api-and-integration-capabilities-in-the-free-sprout-plan-","accessed":"2026-10-09"},{"n":10,"title":"Freshworks Trust Center","publisher":"Freshworks","url":"https://trust.freshworks.com/","accessed":"2026-10-09"},{"n":11,"title":"Freshdesk help desk software","publisher":"Freshworks","url":"https://www.freshworks.com/freshdesk/","accessed":"2026-10-09"},{"n":12,"title":"Single sign-on in Freshdesk","publisher":"Freshdesk support","url":"https://support.freshdesk.com/support/solutions/articles/50000001658-single-sign-on-in-freshdesk","accessed":"2026-10-09"},{"n":13,"title":"Explore Freshdesk Free Program","publisher":"Freshdesk support","url":"https://support.freshdesk.com/support/solutions/articles/50000010099-explore-freshdesk-free-program-freshdesk-only-","accessed":"2026-10-09"},{"n":14,"title":"Shopify app for Freshdesk","publisher":"Freshworks Marketplace","url":"https://www.freshworks.com/apps/freshdesk/shopify/","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":15}]},{"id":"zendesk-support","name":"Zendesk Support","vendor":"Zendesk","category":"help-desk-software","website":"https://www.zendesk.com/","rank":5,"of":12,"points":70,"by_criterion":[{"key":"channels","name":"Channels and apps","earned":14,"available":14},{"key":"workflow","name":"Workflow and SLAs","earned":21,"available":21},{"key":"insight","name":"Reports and connections","earned":18,"available":18},{"key":"security","name":"Security","earned":12,"available":12},{"key":"price","name":"Price","earned":5,"available":15},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Support Team","price":"$19/agent/month","usd_month":19,"billing":"yearly","for":"Per agent","notes":"Email ticketing; no social or voice channels; $25 billed monthly","src":[1]},{"name":"Suite Team","price":"$55/agent/month","usd_month":55,"billing":"yearly","for":"Per agent","notes":"Adds chat, voice, social channels and a help centre; $69 billed monthly","src":[1]},{"name":"Suite Professional","price":"$115/agent/month","usd_month":115,"billing":"yearly","for":"Per agent","notes":"Adds SLAs, CSAT, skills routing; $149 billed monthly","src":[1]}],"price_note":"Prices are per agent, billed yearly. Text messages are add-ons. Enterprise has no public price [1].","lines":[{"key":"channels","value":["Email","Live chat","Phone","Social media"],"points":8,"note":"Suite Team lists messaging, Talk voice and social channels (Facebook, Instagram, X); email is on Support Team [1].","sources":[1]},{"key":"mobile_apps","value":["iOS","Android"],"points":2,"note":"Help centre article on the Zendesk Support mobile app refers to iOS and Android [5].","sources":[5]},{"key":"help_center","value":true,"points":4,"note":"Suite Team lists one help centre; Professional lists up to five [1].","sources":[1]},{"key":"sla","value":true,"points":8,"note":"Service level agreements are listed on Suite Professional [1].","sources":[1]},{"key":"automation","value":true,"points":5,"note":"Pricing page lists automations and triggers on Support Team and above [1].","sources":[1]},{"key":"routing","value":true,"points":5,"note":"Round robin routing is available on Support Team; the help article lists Support Team [4].","sources":[4]},{"key":"csat","value":true,"points":3,"note":"Customer satisfaction ratings and follow-up survey are listed on Suite Professional [1].","sources":[1]},{"key":"reports","value":true,"points":5,"note":"Suite Professional lists custom data exploration and custom reports [1][3].","sources":[1,3]},{"key":"api","value":true,"points":3,"note":"API access is listed under developer tools on all paid plans [1].","sources":[1]},{"key":"integrations","value":["Slack","Microsoft Teams","Jira","Shopify","Salesforce","HubSpot"],"points":6,"note":"Zendesk pages and help articles describe integrations with all six tools [6][7][8][9][10][11].","sources":[6,7,8,9,10,11]},{"key":"ai_agent","value":true,"points":4,"note":"Included automated resolutions: 5 per agent a month on Team plans, 10 on Professional; extra cost $1.50 committed or $2.00 pay-as-you-go [1].","sources":[1]},{"key":"cert","value":true,"points":6,"note":"Trust centre says SOC 2 Type II reports exist and Zendesk is ISO 27001:2022 certified [2].","sources":[2]},{"key":"sso","value":true,"points":6,"note":"SAML single sign-on is listed on Support Team and above [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing page lists no free plan, only a 14-day trial [1].","sources":[1]},{"key":"price","value":19,"points":5,"note":"Support Team with email ticketing, $19 per agent a month billed yearly [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [13]. G2 lists Zendesk as under evaluation.","sources":[13]}],"sources":[{"n":1,"title":"Zendesk pricing","publisher":"Zendesk","url":"https://www.zendesk.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Zendesk trust center","publisher":"Zendesk","url":"https://www.zendesk.com/trust-center/","accessed":"2026-10-09"},{"n":3,"title":"About the Zendesk Suite plan types","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/4408846875034-About-the-Zendesk-Suite-plan-types","accessed":"2026-10-09"},{"n":4,"title":"Using round robin routing for email, messaging conversations, and call tickets","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/7990049158554-Using-round-robin-routing-for-email-messaging-conversations-and-call-tickets","accessed":"2026-10-09"},{"n":5,"title":"I can't sign into the Zendesk Support mobile app","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/4408834339738-I-can-t-sign-into-the-Zendesk-Support-mobile-app","accessed":"2026-10-09"},{"n":6,"title":"Zendesk integration for Slack","publisher":"Zendesk","url":"https://www.zendesk.com/slack/","accessed":"2026-10-09"},{"n":7,"title":"Zendesk for Microsoft Teams","publisher":"Zendesk","url":"https://www.zendesk.com/microsoft-teams/","accessed":"2026-10-09"},{"n":8,"title":"Using the Zendesk Support for Jira integration","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/4408827996058-Using-the-Zendesk-Support-for-Jira-integration","accessed":"2026-10-09"},{"n":9,"title":"Setting up the Zendesk Support for HubSpot integration","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/4408884090650-Setting-up-the-Zendesk-Support-for-HubSpot-integration","accessed":"2026-10-09"},{"n":10,"title":"Salesforce integration resources","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/4408827957274-Salesforce-integration-resources","accessed":"2026-10-09"},{"n":11,"title":"Setting up the Shopify integration for Support and Chat","publisher":"Zendesk","url":"https://support.zendesk.com/hc/en-us/articles/4408820093850-Setting-up-the-Shopify-integration-for-Support-and-Chat","accessed":"2026-10-09"},{"n":12,"title":"Zendesk Discloses Old Data Breach Affecting 10,000 Accounts","publisher":"SecurityWeek","url":"https://www.securityweek.com/zendesk-discloses-old-data-breach-affecting-10000-accounts/","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":13}]},{"id":"help-scout","name":"Help Scout","vendor":"Help Scout PBC","category":"help-desk-software","website":"https://www.helpscout.com/","rank":6,"of":12,"points":69,"by_criterion":[{"key":"channels","name":"Channels and apps","earned":12,"available":14},{"key":"workflow","name":"Workflow and SLAs","earned":21,"available":21},{"key":"insight","name":"Reports and connections","earned":17,"available":18},{"key":"security","name":"Security","earned":12,"available":12},{"key":"price","name":"Price","earned":7,"available":15},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 5 users","notes":"1 inbox, 1 Docs site, 10 articles","src":[1]},{"name":"Standard","price":"$25/user/month","usd_month":25,"billing":"yearly","for":"Up to 25 users","notes":"1 basic SLA, 150 workflows, live chat","src":[1]},{"name":"Plus","price":"$45/user/month","usd_month":45,"billing":"yearly","for":"Up to 50 users","notes":"2 SLA policies, 500 workflows, round robin","src":[1]},{"name":"Pro","price":"$75/user/month","usd_month":75,"billing":"yearly","for":"Minimum 10 users","notes":"Unlimited SLAs and workflows, SAML single sign-on","src":[1,6]}],"price_note":"The pricing page opens on its Annual toggle, which carries a 16% discount badge, and shows $25, $45 and $75 per user a month [1].","lines":[{"key":"channels","value":["Email","Live chat","Social media"],"points":6,"note":"Chat from Standard; Messenger and Instagram create conversations on all paid plans. Phone is via integration only [1][4][5].","sources":[1,4,5]},{"key":"mobile_apps","value":["iOS","Android"],"points":2,"note":"Help Scout Docs says the mobile app installs from the App Store on iOS and from Google Play on Android [7].","sources":[7]},{"key":"help_center","value":true,"points":4,"note":"Docs knowledge base: 1 site on Free, with more sites on paid plans [1].","sources":[1]},{"key":"sla","value":true,"points":8,"note":"Standard has one basic SLA policy; Plus has two with conditions; Pro unlimited [3].","sources":[3]},{"key":"automation","value":true,"points":5,"note":"Standard includes 150 basic workflows; Plus 500 advanced [1].","sources":[1]},{"key":"routing","value":true,"points":5,"note":"Pricing page lists round robin on Plus and load-balanced routing on Pro [1].","sources":[1]},{"key":"csat","value":true,"points":3,"note":"Rating links are added to replies and feed the Happiness report [8].","sources":[8]},{"key":"reports","value":true,"points":5,"note":"Pricing lists custom reports as views filtered by inbox, tag, folder or custom field; users with Manage Views permission create them [1][9].","sources":[1,9]},{"key":"api","value":true,"points":3,"note":"Developer site documents an Inbox API to read and write inbox data; pricing lists API call limits per plan [1][10].","sources":[1,10]},{"key":"integrations","value":["Slack","Jira","Shopify","Salesforce","HubSpot"],"points":5,"note":"App directory lists Slack, Jira, Salesforce and HubSpot; Shopify is featured on the page. Microsoft Teams not seen [11].","sources":[11]},{"key":"ai_agent","value":true,"points":4,"note":"AI Answers is $0.75 per resolution on paid plans, with a 3-month free trial [1].","sources":[1]},{"key":"cert","value":true,"points":6,"note":"Security page says Help Scout is SOC2 Type 2 certified for Security and Availability [2].","sources":[2]},{"key":"sso","value":true,"points":6,"note":"Help centre: SAML single sign-on is available on the Pro plan [6].","sources":[6]},{"key":"free_plan","value":true,"points":5,"note":"Free plan includes 5 users, 1 inbox and 1 Docs site [1].","sources":[1]},{"key":"price","value":25,"points":2,"note":"Standard, $25 per user a month, as shown with the pricing page Annual toggle selected [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [12].","sources":[12]}],"sources":[{"n":1,"title":"Help Scout pricing","publisher":"Help Scout","url":"https://www.helpscout.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Help Scout security","publisher":"Help Scout","url":"https://www.helpscout.com/security/","accessed":"2026-10-09"},{"n":3,"title":"Create and manage service level agreements (SLAs)","publisher":"Help Scout Docs","url":"https://docs.helpscout.com/article/1751-create-and-manage-service-level-agreements-slas","accessed":"2026-10-09"},{"n":4,"title":"Add the Messenger channel to Help Scout","publisher":"Help Scout Docs","url":"https://docs.helpscout.com/article/1496-connect-help-scout-with-messenger-to-manage-facebook-conversations","accessed":"2026-10-09"},{"n":5,"title":"Add the Instagram channel to Help Scout","publisher":"Help Scout Docs","url":"https://docs.helpscout.com/article/1538-add-the-instagram-channel-to-help-scout-to-manage-instagram-conversations","accessed":"2026-10-09"},{"n":6,"title":"Enable SSO in your account","publisher":"Help Scout Docs","url":"https://docs.helpscout.com/article/877-enable-sso-in-your-account","accessed":"2026-10-09"},{"n":7,"title":"Get started with the Help Scout mobile app","publisher":"Help Scout Docs","url":"https://docs.helpscout.com/article/1600-get-started-with-the-help-scout-mobile-app","accessed":"2026-10-09"},{"n":8,"title":"Gather feedback with satisfaction ratings","publisher":"Help Scout Docs","url":"https://docs.helpscout.com/article/386-gather-feedback-with-satisfaction-ratings","accessed":"2026-10-09"},{"n":9,"title":"Reporting views","publisher":"Help Scout Docs","url":"https://docs.helpscout.com/article/574-reporting-views","accessed":"2026-10-09"},{"n":10,"title":"Help Scout developer documentation","publisher":"Help Scout","url":"https://developer.helpscout.com/","accessed":"2026-10-09"},{"n":11,"title":"Help Scout app directory","publisher":"Help Scout","url":"https://www.helpscout.com/apps/","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":12}]},{"id":"intercom","name":"Intercom","vendor":"Intercom","category":"help-desk-software","website":"https://www.intercom.com/","rank":7,"of":12,"points":64,"by_criterion":[{"key":"channels","name":"Channels and apps","earned":14,"available":14},{"key":"workflow","name":"Workflow and SLAs","earned":21,"available":21},{"key":"insight","name":"Reports and connections","earned":17,"available":18},{"key":"security","name":"Security","earned":12,"available":12},{"key":"price","name":"Price","earned":0,"available":15},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Essential","price":"$29 per seat/month","usd_month":29,"billing":"monthly","for":"Per agent seat","notes":"Shared inbox, ticketing, Messenger, public help center, pre-built reports","src":[1]},{"name":"Advanced","price":"$85 per seat/month","usd_month":85,"billing":"monthly","for":"Per agent seat","notes":"Adds workflow builder, round robin assignment, private help center, 20 free Lite seats","src":[1]},{"name":"Expert","price":"$132 per seat/month","usd_month":132,"billing":"monthly","for":"Per agent seat","notes":"Adds SSO, SLAs, HIPAA support, multibrand help center, 50 free Lite seats","src":[1]}],"price_note":"The pricing page has a billed-annually and billed-monthly toggle but shows one price per plan, and does not say which cycle it reflects [1].","lines":[{"key":"channels","value":["Email","Live chat","Phone","Social media"],"points":8,"note":"Inbox handles email, Messenger chat, Intercom Phone calls, and Facebook and Instagram messages [4][5].","sources":[4,5]},{"key":"mobile_apps","value":["iOS","Android"],"points":2,"note":"Help article names Intercom Conversations apps for iOS and Android; it says the app is in maintenance mode [8].","sources":[8]},{"key":"help_center","value":true,"points":4,"note":"Public help center is included on Essential [1].","sources":[1]},{"key":"sla","value":true,"points":8,"note":"SLAs are listed on the Expert plan [1].","sources":[1]},{"key":"automation","value":true,"points":5,"note":"Workflow automation builder is included from Advanced [1].","sources":[1]},{"key":"routing","value":true,"points":5,"note":"Round robin assignment is included from Advanced [1].","sources":[1]},{"key":"csat","value":true,"points":3,"note":"Closing a conversation can send a conversation rating survey; the CSAT report shows the ratings [9].","sources":[9]},{"key":"reports","value":true,"points":5,"note":"Help article covers creating custom reports with metrics and filters on Advanced or Expert [7].","sources":[7]},{"key":"api","value":true,"points":3,"note":"REST API reference documents ticket operations such as create, update, retrieve and search [6].","sources":[6]},{"key":"integrations","value":["Slack","Jira","Shopify","Salesforce","HubSpot"],"points":5,"note":"Integrations page lists Slack, Jira, Shopify, Salesforce and HubSpot; Microsoft Teams is not listed there [3].","sources":[3]},{"key":"ai_agent","value":true,"points":4,"note":"Fin is included on every plan from $0.99 per outcome [1].","sources":[1]},{"key":"cert","value":true,"points":6,"note":"Security page says SOC 2 Type II compliant and ISO 27001 certified [2].","sources":[2]},{"key":"sso","value":true,"points":6,"note":"SAML SSO is available on the Expert plan, $132 per seat [1][10].","sources":[1,10]},{"key":"free_plan","value":false,"points":0,"note":"No permanent free plan; the pricing page offers a 14-day trial [1].","sources":[1]},{"key":"price","value":29,"points":0,"note":"Essential, $29 per seat a month, with shared inbox and ticketing; billing cycle not stated [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [11]. Fin appears on the leaderboard without a score.","sources":[11]}],"sources":[{"n":1,"title":"Intercom pricing","publisher":"Intercom","url":"https://www.intercom.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Intercom security","publisher":"Intercom","url":"https://www.intercom.com/security","accessed":"2026-10-09"},{"n":3,"title":"Intercom apps and integrations","publisher":"Intercom","url":"https://www.intercom.com/integrations","accessed":"2026-10-09"},{"n":4,"title":"Channels explained","publisher":"Intercom Help Center","url":"https://www.intercom.com/help/en/articles/9955432-channels-explained","accessed":"2026-10-09"},{"n":5,"title":"Social channels","publisher":"Intercom Help Center","url":"https://www.intercom.com/help/en/collections/11408183-social-channels","accessed":"2026-10-09"},{"n":6,"title":"Tickets API reference","publisher":"Intercom Developers","url":"https://developers.intercom.com/docs/references/rest-api/api.intercom.io/tickets/","accessed":"2026-10-09"},{"n":7,"title":"Create a custom report","publisher":"Intercom Help Center","url":"https://www.intercom.com/help/en/articles/4549035-create-a-custom-report","accessed":"2026-10-09"},{"n":8,"title":"Respond on the go with the Intercom Conversations App","publisher":"Intercom Help Center","url":"https://www.intercom.com/help/en/articles/447-respond-to-users-and-visitors-on-the-go-with-the-intercom-conversations-app","accessed":"2026-10-09"},{"n":9,"title":"Measure customer satisfaction with conversation ratings","publisher":"Intercom Help Center","url":"https://www.intercom.com/help/en/articles/7872853-measure-customer-satisfaction-with-conversation-ratings","accessed":"2026-10-09"},{"n":10,"title":"Integrate with an identity provider and log in with SAML SSO","publisher":"Intercom Help Center","url":"https://www.intercom.com/help/en/articles/3974587-integrate-with-an-identity-provider-and-log-in-with-saml-sso","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":11}]},{"id":"happyfox","name":"HappyFox","vendor":"HappyFox","category":"help-desk-software","website":"https://www.happyfox.com/","rank":8,"of":12,"points":60,"by_criterion":[{"key":"channels","name":"Channels and apps","earned":12,"available":14},{"key":"workflow","name":"Workflow and SLAs","earned":21,"available":21},{"key":"insight","name":"Reports and connections","earned":13,"available":18},{"key":"security","name":"Security","earned":12,"available":12},{"key":"price","name":"Price","earned":2,"available":15},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Basic","price":"$24/agent/month billed yearly ($29 monthly)","usd_month":24,"billing":"yearly","for":"Up to 5 agents","notes":"SLA management, Smart Rules, knowledge base, SSO","src":[1]},{"name":"Team","price":"$49/agent/month billed yearly ($69 monthly)","usd_month":49,"billing":"yearly","for":"Unlimited agents","notes":"Adds round robin assignment, satisfaction surveys, multi-brand","src":[1]},{"name":"Pro","price":"$99/agent/month billed yearly ($119 monthly)","usd_month":99,"billing":"yearly","for":"Unlimited agents","notes":"Adds load-balanced assignment, task and asset management, 24/7 email support","src":[1]}],"price_note":"Prices are per agent; billing every two years lowers Basic to $21 [1]. Flat-fee plans with unlimited agents start at $1,999 a month billed yearly [1]. Enterprise Pro is quote-only [1].","lines":[{"key":"channels","value":["Email","Live chat","Social media"],"points":6,"note":"Chat conversations become tickets [3]; HappyFox Chat starts at $29 a month [8]. Facebook messages become tickets [6]. Phone only via third-party integrations [5].","sources":[3,5,6,8]},{"key":"mobile_apps","value":["iOS","Android"],"points":2,"note":"The vendor's mobile help desk page describes a help desk app for iOS and Android [7].","sources":[7]},{"key":"help_center","value":true,"points":4,"note":"Self-service knowledge base and support portal are listed on every plan, Basic included [1].","sources":[1]},{"key":"sla","value":true,"points":8,"note":"SLA management is listed on Basic and every higher plan [1].","sources":[1]},{"key":"automation","value":true,"points":5,"note":"Smart Rule Automation is listed on every plan [1].","sources":[1]},{"key":"routing","value":true,"points":5,"note":"Round Robin Ticket Assignment is listed from the Team plan, $49 a month per agent [1].","sources":[1]},{"key":"csat","value":true,"points":3,"note":"Satisfaction Surveys and a survey report are listed from the Team plan [1].","sources":[1]},{"key":"reports","value":null,"points":0,"note":"Not published on the vendor's reporting page [9]; plans list fixed reports with filters and a custom dashboard [1].","sources":[1,9]},{"key":"api","value":true,"points":3,"note":"The plan table lists a REST API with rate limits and webhooks on every plan [1].","sources":[1]},{"key":"integrations","value":["Slack","Microsoft Teams","Jira","Shopify","Salesforce","HubSpot"],"points":6,"note":"All six appear in the plan table and on the vendor's integration page; Shopify on Basic, the rest from Team [1][5].","sources":[1,5]},{"key":"ai_agent","value":true,"points":4,"note":"AI Chatbot uses generative AI, 'from $9 per agent per month' [12]. Assist AI is for employee support [10]; Autopilot has no price [11].","sources":[10,11,12]},{"key":"cert","value":true,"points":6,"note":"The security page lists SOC 2 Type II among HappyFox's certifications [4].","sources":[4]},{"key":"sso","value":true,"points":6,"note":"Basic lists SSO (GSuite/SAML/Azure) and a custom SAML method [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Only paid plans are listed; every plan starts with a 14-day trial [2].","sources":[1,2]},{"key":"price","value":24,"points":2,"note":"Basic, $24 per agent a month billed annually; $29 billed monthly [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [13].","sources":[13]}],"sources":[{"n":1,"title":"Help desk pricing and plan comparison","publisher":"HappyFox","url":"https://www.happyfox.com/help-desk-price/","accessed":"2026-10-09"},{"n":2,"title":"HappyFox pricing","publisher":"HappyFox","url":"https://www.happyfox.com/pricing/","accessed":"2026-10-09"},{"n":3,"title":"Help desk ticket features","publisher":"HappyFox","url":"https://www.happyfox.com/helpdesk/features/","accessed":"2026-10-09"},{"n":4,"title":"Help desk software security","publisher":"HappyFox","url":"https://www.happyfox.com/helpdesk/software-security/","accessed":"2026-10-09"},{"n":5,"title":"Help desk integrations","publisher":"HappyFox","url":"https://www.happyfox.com/helpdesk/integrations/","accessed":"2026-10-09"},{"n":6,"title":"Facebook integration","publisher":"HappyFox","url":"https://www.happyfox.com/helpdesk/integrations/facebook/","accessed":"2026-10-09"},{"n":7,"title":"Mobile help desk","publisher":"HappyFox","url":"https://www.happyfox.com/helpdesk/use-cases/mobile-help-desk/","accessed":"2026-10-09"},{"n":8,"title":"Live chat pricing","publisher":"HappyFox","url":"https://www.happyfox.com/live-chat/live-chat-pricing/","accessed":"2026-10-09"},{"n":9,"title":"Help desk reporting","publisher":"HappyFox","url":"https://www.happyfox.com/helpdesk/reporting/","accessed":"2026-10-09"},{"n":10,"title":"Assist AI pricing","publisher":"HappyFox","url":"https://www.happyfox.com/assist-ai/pricing/","accessed":"2026-10-09"},{"n":11,"title":"HappyFox AI","publisher":"HappyFox","url":"https://www.happyfox.com/happyfox-ai/","accessed":"2026-10-09"},{"n":12,"title":"AI Chatbot Software","publisher":"HappyFox","url":"https://www.happyfox.com/chatbot/","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":13}]},{"id":"front","name":"Front","vendor":"FrontApp, Inc.","category":"help-desk-software","website":"https://front.com/","rank":9,"of":12,"points":59,"by_criterion":[{"key":"channels","name":"Channels and apps","earned":12,"available":14},{"key":"workflow","name":"Workflow and SLAs","earned":21,"available":21},{"key":"insight","name":"Reports and connections","earned":12,"available":18},{"key":"security","name":"Security","earned":12,"available":12},{"key":"price","name":"Price","earned":2,"available":15},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Starter","price":"$25/seat/month","usd_month":25,"billing":"yearly","for":"Up to 10 seats","notes":"One channel type, 10 rules, basic knowledge base","src":[1]},{"name":"Professional","price":"$65/seat/month","usd_month":65,"billing":"yearly","for":"Up to 50 seats","notes":"Omnichannel, 20 rules, SSO, time goals","src":[1,2]},{"name":"Enterprise","price":"$105/seat/month","usd_month":105,"billing":"yearly","for":"Larger teams","notes":"Unlimited rules, custom roles, custom reports","src":[1]}],"price_note":"Prices are shown under a 'Billed Annually' toggle with a 24% saving; the page shows no monthly-billing prices [1].","lines":[{"key":"channels","value":["Email","Live chat","Social media"],"points":6,"note":"Starter handles one channel type; Professional adds omnichannel with Facebook and Instagram [1][9]. Phone is listed via Aircall or Dialpad integrations [1].","sources":[1,9]},{"key":"mobile_apps","value":["iOS","Android"],"points":2,"note":"The download page lists Front for iOS and Front for Android [5].","sources":[5]},{"key":"help_center","value":true,"points":4,"note":"Pricing lists a knowledge base: basic on Starter, customisable on Professional [1].","sources":[1]},{"key":"sla","value":true,"points":8,"note":"Time goal rules set a time limit in their conditions; available on the latest Professional plan or above [2].","sources":[2]},{"key":"automation","value":true,"points":5,"note":"Starter allows up to 10 rules; Professional macros and 20 rules [1].","sources":[1]},{"key":"routing","value":true,"points":5,"note":"Load-balancing workflow rules distribute workloads evenly; AI routes by topic [4].","sources":[4]},{"key":"csat","value":true,"points":3,"note":"Customers can submit CSAT ratings, which Front reports; the report is on Professional and above [10]. Ticketing FAQ confirms CSAT collection [4].","sources":[4,10]},{"key":"reports","value":false,"points":0,"note":"Pricing lists custom reports on Enterprise, but the custom report dashboard is in open beta, so not counted [1][6].","sources":[1,6]},{"key":"api","value":true,"points":3,"note":"Developer portal documents a Core API; pricing offers a rate-limit add-on on all plans [1][11].","sources":[1,11]},{"key":"integrations","value":["Slack","Jira","Shopify","Salesforce","HubSpot"],"points":5,"note":"Front's integrations directory has pages for these five. Microsoft Teams not found [7].","sources":[7]},{"key":"ai_agent","value":true,"points":4,"note":"Autopilot is an add-on on all plans from $0.05 per conversation; Copilot is $20 per seat on Starter and Professional [1].","sources":[1]},{"key":"cert","value":true,"points":6,"note":"Security page says Front is SOC 2 Type II and ISO 27001 certified [3].","sources":[3]},{"key":"sso","value":true,"points":6,"note":"Pricing lists SSO and SCIM on Professional, SSO on Enterprise [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing page lists no permanent free plan; it offers a free 14-day trial [1].","sources":[1]},{"key":"price","value":25,"points":2,"note":"Starter, $25 per seat a month billed annually; ticketing is included on Starter [1][4].","sources":[1,4]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [12].","sources":[12]}],"sources":[{"n":1,"title":"Front pricing","publisher":"Front","url":"https://front.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Time goals report","publisher":"Front Help Center","url":"https://help.front.com/en/articles/2151","accessed":"2026-10-09"},{"n":3,"title":"Front security","publisher":"Front","url":"https://front.com/security","accessed":"2026-10-09"},{"n":4,"title":"Ticketing system","publisher":"Front","url":"https://front.com/product/ticketing-system","accessed":"2026-10-09"},{"n":5,"title":"Download Front","publisher":"Front","url":"https://front.com/download","accessed":"2026-10-09"},{"n":6,"title":"Create a custom report dashboard in analytics","publisher":"Front Help Center","url":"https://help.front.com/en/articles/3683008","accessed":"2026-10-09"},{"n":7,"title":"Front integrations sitemap","publisher":"Front","url":"https://front.com/sitemaps-1-section-integrations-1-sitemap.xml","accessed":"2026-10-09"},{"n":8,"title":"Autopilot for customer service","publisher":"Front","url":"https://front.com/product/autopilot-customer-service-automation","accessed":"2026-10-09"},{"n":9,"title":"Omnichannel support inbox","publisher":"Front","url":"https://front.com/product/omnichannel-support-inbox","accessed":"2026-10-09"},{"n":10,"title":"Customer satisfaction report","publisher":"Front Help Center","url":"https://help.front.com/en/articles/2155","accessed":"2026-10-09"},{"n":11,"title":"Core API overview","publisher":"Front Developers","url":"https://dev.frontapp.com/docs/core-api-overview","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":12}]},{"id":"teamwork-desk","name":"Teamwork Desk","vendor":"Teamwork.com","category":"help-desk-software","website":"https://www.teamwork.com/desk/","rank":10,"of":12,"points":47,"by_criterion":[{"key":"channels","name":"Channels and apps","earned":10,"available":14},{"key":"workflow","name":"Workflow and SLAs","earned":16,"available":21},{"key":"insight","name":"Reports and connections","earned":5,"available":18},{"key":"security","name":"Security","earned":6,"available":12},{"key":"price","name":"Price","earned":10,"available":15},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Starter","price":"$9.50/user/month billed yearly","usd_month":9.5,"billing":"yearly","for":"Up to 10 agents","notes":"Email ticketing, Help Docs site, customer portal","src":[1]},{"name":"Pro","price":"$17/user/month billed yearly","usd_month":17,"billing":"yearly","for":"Unlimited agents","notes":"Adds live chat, triggers, time tracking on tickets","src":[1]},{"name":"Premium","price":"$33/user/month billed yearly","usd_month":33,"billing":"yearly","for":"Unlimited agents","notes":"Adds SLAs, satisfaction ratings, custom fields, full reporting","src":[1]},{"name":"Enterprise","price":"Quote","usd_month":null,"billing":"quote","for":"Unlimited agents","notes":"Adds HIPAA verification","src":[1]}],"price_note":"The pricing page marks annual billing as saving 29%; the page shows no monthly prices [1].","lines":[{"key":"channels","value":["Email","Live chat"],"points":4,"note":"Email ticketing is on every plan and live chat from Pro [1]. Phone and social channels are not named on the vendor's pages [2][3].","sources":[1,2,3]},{"key":"mobile_apps","value":["iOS","Android"],"points":2,"note":"The plan comparison lists an iOS app and an Android app [1].","sources":[1]},{"key":"help_center","value":true,"points":4,"note":"Starter includes a free Help Docs site and a customer portal [1].","sources":[1]},{"key":"sla","value":true,"points":8,"note":"Targets for first response and resolution time; available on Premium and Enterprise [7].","sources":[1,7]},{"key":"automation","value":true,"points":5,"note":"Triggers are listed from Pro and can assign tickets, add tags and send emails [1][3].","sources":[1,3]},{"key":"routing","value":null,"points":0,"note":"Not published on the vendor's features page, which says triggers can assign tickets but names no round robin, load or skill rule [3].","sources":[3]},{"key":"csat","value":true,"points":3,"note":"Customer happiness ratings are listed on Premium [1].","sources":[1]},{"key":"reports","value":null,"points":0,"note":"Not published on the vendor's pricing or features pages, which list fixed reports such as first response time and top agents [1][3].","sources":[1,3]},{"key":"api","value":true,"points":3,"note":"The plan comparison lists the Teamwork Desk API; the docs show a REST ticket endpoint with no plan restriction [1][6].","sources":[1,6]},{"key":"integrations","value":["Shopify","HubSpot"],"points":2,"note":"HubSpot is a certified partner app for Desk [5]; Desk shows Shopify data in tickets [9]. Slack is tagged for Teamwork.com, not Desk [5].","sources":[5,9]},{"key":"ai_agent","value":false,"points":0,"note":"Help article: Dotty is in Early Access for selected accounts [10]. The Desk page lists a $69-a-month add-on without saying it is generally available [2].","sources":[10,2]},{"key":"cert","value":true,"points":6,"note":"Teamwork.com's security page lists SOC 2 Type 2 and ISO/IEC 27001:2022, without naming the products covered [4].","sources":[4]},{"key":"sso","value":null,"points":0,"note":"SAML is documented only for customers of Help Docs and the portal, on Enterprise, which has no public price; agent sign-in is not described [8].","sources":[8]},{"key":"free_plan","value":false,"points":0,"note":"Only paid plans are listed; they include a 30-day trial [1].","sources":[1]},{"key":"price","value":9.5,"points":10,"note":"Starter, $9.50 per user a month billed yearly; includes email ticketing [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [11].","sources":[11]}],"sources":[{"n":1,"title":"Teamwork Desk pricing","publisher":"Teamwork.com","url":"https://www.teamwork.com/desk/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Teamwork Desk","publisher":"Teamwork.com","url":"https://www.teamwork.com/desk/","accessed":"2026-10-09"},{"n":3,"title":"Teamwork Desk features","publisher":"Teamwork.com","url":"https://www.teamwork.com/desk/features/","accessed":"2026-10-09"},{"n":4,"title":"Teamwork.com security","publisher":"Teamwork.com","url":"https://www.teamwork.com/security/","accessed":"2026-10-09"},{"n":5,"title":"Teamwork.com integrations","publisher":"Teamwork.com","url":"https://www.teamwork.com/integrations/","accessed":"2026-10-09"},{"n":6,"title":"Teamwork Desk API","publisher":"Teamwork.com","url":"https://apidocs.teamwork.com/docs/desk","accessed":"2026-10-09"},{"n":7,"title":"SLA policies","publisher":"Teamwork Desk Help","url":"https://support.teamwork.com/desk/sla/sla-policies","accessed":"2026-10-09"},{"n":8,"title":"Managing advanced security settings","publisher":"Teamwork Desk Help","url":"https://support.teamwork.com/desk/security/managing-advanced-security-settings","accessed":"2026-10-09"},{"n":9,"title":"Displaying Shopify data in tickets using Data Viewer","publisher":"Teamwork Desk Help","url":"https://support.teamwork.com/desk/desk-data-viewer/displaying-shopify-data-in-tickets-using-data-viewer","accessed":"2026-10-09"},{"n":10,"title":"Dotty AI Teammate for Teamwork Desk","publisher":"Teamwork Desk Help","url":"https://support.teamwork.com/desk/teamworkai/dotty-ai-teammate","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":11}]},{"id":"helpdesk","name":"HelpDesk","vendor":"Text, Inc.","category":"help-desk-software","website":"https://www.helpdesk.com/","rank":11,"of":12,"points":41,"by_criterion":[{"key":"channels","name":"Channels and apps","earned":6,"available":14},{"key":"workflow","name":"Workflow and SLAs","earned":13,"available":21},{"key":"insight","name":"Reports and connections","earned":11,"available":18},{"key":"security","name":"Security","earned":6,"available":12},{"key":"price","name":"Price","earned":5,"available":15},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Essential","price":"$19/user/month billed yearly ($25 monthly)","usd_month":19,"billing":"yearly","for":"Per user","notes":"Email, chat, Messenger, SMS, 3 workflow rules, 1 AI agent","src":[1]},{"name":"Growth","price":"$79/user/month billed yearly ($99 monthly)","usd_month":79,"billing":"yearly","for":"Per user","notes":"10 workflow rules, 10 AI agents, 200 AI resolutions a month","src":[1]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"Per user","notes":"SLAs, SAML SSO, audit logs, SOC 2 Type 2 listed","src":[1]}],"price_note":null,"lines":[{"key":"channels","value":["Email","Live chat","Social media"],"points":6,"note":"Pricing page lists email, website chat and Messenger on all plans; no phone channel is listed. Features page brings social messages in as tickets [1][2][8].","sources":[1,2,8]},{"key":"mobile_apps","value":null,"points":0,"note":"Not published on the vendor's pricing, features or help pages [1][2][4].","sources":[1,2,4]},{"key":"help_center","value":null,"points":0,"note":"A customer-facing help centre is offered through the separate KnowledgeBase app; no built-in one is described [1][7].","sources":[1,7]},{"key":"sla","value":false,"points":0,"note":"SLAs are listed on the custom-priced Enterprise plan only, not on a plan with a public price [1].","sources":[1]},{"key":"automation","value":true,"points":5,"note":"Rules assign, tag, prioritise and follow up on tickets automatically; Essential includes 3 workflow rules [1][2].","sources":[1,2]},{"key":"routing","value":true,"points":5,"note":"Features page says tickets can be distributed automatically on a round-robin basis [2].","sources":[2]},{"key":"csat","value":true,"points":3,"note":"Conversation rating is on all plans; a feedback request rule collects ratings and saves them on the ticket [1][6].","sources":[1,6]},{"key":"reports","value":null,"points":0,"note":"Reports exist, but custom report building is not published on the vendor's pricing or features pages [1][2].","sources":[1,2]},{"key":"api","value":true,"points":3,"note":"HelpDesk.com API 1.0.0 documents ticket endpoints; no plan restriction was seen [5].","sources":[5]},{"key":"integrations","value":["Slack","Shopify","Salesforce","HubSpot"],"points":4,"note":"Integrations page lists Shopify, Salesforce and HubSpot; Slack appears as a workflow notification option; Teams and Jira are not listed [3].","sources":[3]},{"key":"ai_agent","value":true,"points":4,"note":"AI Agent is on every plan; Essential includes 10 resolutions a month, extra 50-packs cost $49.50 [1][2].","sources":[1,2]},{"key":"cert","value":true,"points":6,"note":"Pricing page shows SOC 2 Type 2 under Enterprise; the security page names only a Privacy Shield certification [1][9].","sources":[1,9]},{"key":"sso","value":false,"points":0,"note":"SAML 2.0 SSO is listed on the custom-priced Enterprise plan only [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"The pricing page offers a 14-day trial and no free plan [1].","sources":[1]},{"key":"price","value":19,"points":5,"note":"Essential, $19 per user a month billed yearly [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [10].","sources":[10]}],"sources":[{"n":1,"title":"HelpDesk pricing","publisher":"HelpDesk.com","url":"https://www.helpdesk.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"HelpDesk features","publisher":"HelpDesk.com","url":"https://www.helpdesk.com/features/","accessed":"2026-10-09"},{"n":3,"title":"HelpDesk integrations","publisher":"HelpDesk.com","url":"https://www.helpdesk.com/integrations/","accessed":"2026-10-09"},{"n":4,"title":"HelpDesk Help Center","publisher":"HelpDesk.com","url":"https://www.helpdesk.com/help/","accessed":"2026-10-09"},{"n":5,"title":"HelpDesk.com API documentation","publisher":"HelpDesk.com","url":"https://api.helpdesk.com/docs","accessed":"2026-10-09"},{"n":6,"title":"What is ticket rating","publisher":"HelpDesk.com","url":"https://www.helpdesk.com/help/what-is-ticket-rating/","accessed":"2026-10-09"},{"n":7,"title":"KnowledgeBase integration","publisher":"HelpDesk.com","url":"https://www.helpdesk.com/help/integrate-helpdesk-with-knowledgebase/","accessed":"2026-10-09"},{"n":8,"title":"Integrate with Facebook","publisher":"HelpDesk.com","url":"https://www.helpdesk.com/help/integrate-with-facebook/","accessed":"2026-10-09"},{"n":9,"title":"HelpDesk security","publisher":"HelpDesk.com","url":"https://www.helpdesk.com/security/","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":10}]},{"id":"reamaze","name":"Re:amaze","vendor":"Re:amaze","category":"help-desk-software","website":"https://www.reamaze.com/","rank":12,"of":12,"points":28,"by_criterion":[{"key":"channels","name":"Channels and apps","earned":14,"available":14},{"key":"workflow","name":"Workflow and SLAs","earned":8,"available":21},{"key":"insight","name":"Reports and connections","earned":6,"available":18},{"key":"security","name":"Security","earned":0,"available":12},{"key":"price","name":"Price","earned":0,"available":15},{"key":"testing","name":"Independent testing","earned":0,"available":20}],"plans":[{"name":"Basic","price":"$26.10/member/month billed yearly ($29 monthly)","usd_month":26.1,"billing":"yearly","for":"Per team member","notes":"Email, live chat, social channels, macros, AI Agent","src":[1]},{"name":"Pro","price":"$44.10/member/month billed yearly ($49 monthly)","usd_month":44.1,"billing":"yearly","for":"Per team member","notes":"Adds SMS and voice channels, multiple brands, AI Intents","src":[1]},{"name":"Plus","price":"$62.10/member/month billed yearly ($69 monthly)","usd_month":62.1,"billing":"yearly","for":"Per team member","notes":"Adds satisfaction ratings, departments, shifts","src":[1]},{"name":"Starter","price":"$59/month flat","usd_month":59,"billing":"monthly","for":"Unlimited team members","notes":"Basic features, 500 responded conversations a month","src":[1]}],"price_note":"Annual billing saves 10% on the per-member plans [1].","lines":[{"key":"channels","value":["Email","Live chat","Phone","Social media"],"points":8,"note":"Basic lists email, chat and social channels; Pro lists SMS and voice channels [1]. Facebook messages and comments arrive as conversations [7].","sources":[1,7]},{"key":"mobile_apps","value":["iOS","Android"],"points":2,"note":"The vendor's mobile page links an iOS app and an Android app [5].","sources":[5]},{"key":"help_center","value":true,"points":4,"note":"Public and internal FAQ on every plan, shown as a help site on your own domain [1][2].","sources":[1,2]},{"key":"sla","value":null,"points":0,"note":"Not published on the vendor's pricing or features pages [1][2].","sources":[1,2]},{"key":"automation","value":true,"points":5,"note":"Workflow automation with macros on Basic; custom triggers act on incoming conversations [1][2].","sources":[1,2]},{"key":"routing","value":null,"points":0,"note":"Not published on the vendor's features page, which mentions only manual assignments [2].","sources":[2]},{"key":"csat","value":true,"points":3,"note":"Customer Satisfaction Ratings are listed on the Plus plan [1].","sources":[1]},{"key":"reports","value":null,"points":0,"note":"Pricing lists basic and advanced reporting; custom report building is not described. Other reports are by request [1][8].","sources":[1,8]},{"key":"api","value":true,"points":3,"note":"A documented JSON API; access comes with every account [4].","sources":[4]},{"key":"integrations","value":["Slack","Jira","Shopify"],"points":3,"note":"The integrations page lists Re:amaze for Slack, Jira and Shopify; Teams, Salesforce and HubSpot are not listed [3].","sources":[3]},{"key":"ai_agent","value":false,"points":0,"note":"The features and AI pages label the AI Agent beta, so it does not count as generally available [2][10].","sources":[2,10]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's security page [6].","sources":[6]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's security page or sign-in help article [6][9].","sources":[6,9]},{"key":"free_plan","value":false,"points":0,"note":"Only paid plans are listed; a 14-day trial comes first [1][3].","sources":[1,3]},{"key":"price","value":26.1,"points":0,"note":"Basic, $26.10 per team member a month billed annually; $29 billed monthly [1].","sources":[1]},{"key":"g2_cx","value":null,"points":0,"note":"G2 did not include it in the October 2026 test [11].","sources":[11]}],"sources":[{"n":1,"title":"Re:amaze pricing","publisher":"Re:amaze","url":"https://www.reamaze.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Re:amaze features","publisher":"Re:amaze","url":"https://www.reamaze.com/features","accessed":"2026-10-09"},{"n":3,"title":"Re:amaze integrations","publisher":"Re:amaze","url":"https://www.reamaze.com/integrations","accessed":"2026-10-09"},{"n":4,"title":"Re:amaze API","publisher":"Re:amaze","url":"https://www.reamaze.com/api","accessed":"2026-10-09"},{"n":5,"title":"Re:amaze mobile apps","publisher":"Re:amaze","url":"https://www.reamaze.com/developer/mobile","accessed":"2026-10-09"},{"n":6,"title":"Re:amaze security","publisher":"Re:amaze","url":"https://www.reamaze.com/security","accessed":"2026-10-09"},{"n":7,"title":"Social channels (Facebook Page and Facebook Messenger)","publisher":"Re:amaze Help","url":"https://support.reamaze.com/kb/channel-settings/facebook-connect-a-business-page","accessed":"2026-10-09"},{"n":8,"title":"Need other reports?","publisher":"Re:amaze Help","url":"https://support.reamaze.com/kb/everything-about-reporting/need-other-reports","accessed":"2026-10-09"},{"n":9,"title":"Authentication and logging into your account","publisher":"Re:amaze Help","url":"https://support.reamaze.com/kb/account-settings/authentication-and-logging-into-your-account","accessed":"2026-10-09"},{"n":10,"title":"Re:amaze AI","publisher":"Re:amaze","url":"https://www.reamaze.com/ai","accessed":"2026-10-09"},{"title":"AI CX Agent Evaluations, General CX leaderboard","publisher":"G2","url":"https://www.g2.com/categories/ai-agents/agent-evaluations","accessed":"2026-10-08","n":11}]},{"id":"proprofs-knowledge-base","name":"ProProfs Knowledge Base","vendor":"ProProfs","category":"knowledge-base-software","website":"https://www.proprofskb.com/","rank":1,"of":11,"points":81,"by_criterion":[{"key":"price","name":"Price","earned":12,"available":18},{"key":"publishing","name":"Publishing","earned":28,"available":28},{"key":"insight","name":"Readers and reports","earned":18,"available":18},{"key":"access","name":"Access and data","earned":23,"available":28},{"key":"security","name":"Security","earned":0,"available":8}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 author","notes":"Up to 25 pages","src":[1]},{"name":"Essentials","price":"$49/author/month ($588/year)","usd_month":49,"billing":"yearly","for":"Per author","notes":"1 site, 300 pages, reader ratings, search reports","src":[1]},{"name":"Business","price":"$69/author/month ($828/year)","usd_month":69,"billing":"yearly","for":"Per author","notes":"3 sites, 500 pages, version control, search widget","src":[1]},{"name":"Business Complete Elite","price":"$79/author/month ($948/year)","usd_month":79,"billing":"yearly","for":"Per author","notes":"Unlimited sites and pages, approval workflow, SSO and API; annual plans only; page also says \"Cost for Unlimited authors\"","src":[1]}],"price_note":"The pricing page sells custom domain and white label as a separate $300-a-year add-on; it shows annual-billing prices per author, and Elite is annual only [1].","lines":[{"key":"price","value":49,"points":6,"note":"Essentials, $49 per author a month on annual billing, for 1 author. The Free plan is not a paid plan [1].","sources":[1]},{"key":"free_plan","value":true,"points":6,"note":"Free plan, 1 author and up to 25 pages, with a public knowledge base for unlimited viewers [1].","sources":[1]},{"key":"custom_domain","value":true,"points":8,"note":"Pricing page sells Custom Domain & White Label as a $300-a-year add-on for paid plans [1].","sources":[1]},{"key":"multilingual","value":true,"points":7,"note":"The homepage says an article can be translated and live in over 90 languages; pricing lists 60+ languages [2][1].","sources":[2,1]},{"key":"versions","value":true,"points":6,"note":"Business lists tracking edits, comparing versions side by side and rolling back [1].","sources":[1]},{"key":"workflow","value":true,"points":7,"note":"Elite routes articles through Draft, Review and Approval before publishing; custom statuses can map to a member or team [1][5].","sources":[1,5]},{"key":"search_analytics","value":true,"points":6,"note":"Essentials lists reports on what readers search for and which searches return no results [1].","sources":[1]},{"key":"feedback","value":true,"points":4,"note":"Essentials collects thumbs-up or thumbs-down ratings on every article [1].","sources":[1]},{"key":"widget","value":true,"points":4,"note":"Business lists a search widget to embed on any website [1].","sources":[1]},{"key":"restricted","value":true,"points":4,"note":"Business lists page and folder restrictions by user role; sites can be private for logged-in users, with rules using SSO parameters [1][3].","sources":[1,3]},{"key":"sso","value":true,"points":7,"note":"Options include Okta and Azure AD plus SAML through Active Directory or ADFS; pricing lists SSO on Elite [2][1].","sources":[2,1]},{"key":"api","value":true,"points":7,"note":"Help centre documents an API call that updates an existing article by topic ID; pricing lists the API on Elite [7][1].","sources":[7,1]},{"key":"export","value":true,"points":5,"note":"Help says the whole site can be downloaded as a PDF and backed up as a ZIP; Business lists PDF export and scheduled backups [8][1].","sources":[8,1]},{"key":"roles","value":true,"points":4,"note":"Preset roles are Admin, Editor, Contributor, Viewer and Group Admin; custom roles can be built [4][3].","sources":[4,3]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's homepage [2].","sources":[2]},{"key":"soc2_iso","value":null,"points":0,"note":"Pricing lists SOC 2-aligned controls; no SOC 2 report or ISO 27001 certificate is named on pages read [1][3].","sources":[1,3]}],"sources":[{"n":1,"title":"ProProfs Knowledge Base pricing","publisher":"ProProfs","url":"https://www.proprofskb.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"ProProfs Knowledge Base","publisher":"ProProfs","url":"https://www.proprofskb.com/","accessed":"2026-10-09"},{"n":3,"title":"Security, roles and permissions","publisher":"ProProfs","url":"https://www.proprofskb.com/features/security/","accessed":"2026-10-09"},{"n":4,"title":"How to manage roles and permissions","publisher":"ProProfs Help Center","url":"https://help.proprofskb.com/roles-permissions","accessed":"2026-10-09"},{"n":5,"title":"How to set up an article review workflow","publisher":"ProProfs Help Center","url":"https://help.proprofskb.com/create-workflow-rules","accessed":"2026-10-09"},{"n":6,"title":"Integrations and API","publisher":"ProProfs Help Center","url":"https://help.proprofskb.com/integrations","accessed":"2026-10-09"},{"n":7,"title":"Update existing topic using API","publisher":"ProProfs Help Center","url":"https://help.proprofskb.com/update-existing-topic-using-api","accessed":"2026-10-09"},{"n":8,"title":"Export and back up your help site","publisher":"ProProfs Help Center","url":"https://help.proprofskb.com/export-and-backup-help-site","accessed":"2026-10-09"}]},{"id":"gitbook","name":"GitBook","vendor":"GitBook","category":"knowledge-base-software","website":"https://www.gitbook.com/","rank":2,"of":11,"points":77,"by_criterion":[{"key":"price","name":"Price","earned":12,"available":18},{"key":"publishing","name":"Publishing","earned":22,"available":28},{"key":"insight","name":"Readers and reports","earned":12,"available":18},{"key":"access","name":"Access and data","earned":23,"available":28},{"key":"security","name":"Security","earned":8,"available":8}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 user","notes":"Section version history, change requests, Git Sync; no custom domain","src":[1]},{"name":"Essential","price":"$65/site/month + $12/user/month","usd_month":77,"billing":"yearly","for":"1 site, 1 editor","notes":"Custom domain, review and approve edits, search analytics, feedback","src":[1]},{"name":"Ultimate","price":"$249/site/month + $12/user/month","usd_month":261,"billing":"yearly","for":"1 site, 1 editor","notes":"Adds authenticated access, adaptive content and AI insights","src":[1]},{"name":"Enterprise","price":"Quote","usd_month":null,"billing":"quote","for":"Organisations","notes":"Adds SAML SSO and team owners","src":[1]}],"price_note":"GitBook says its pricing-page figures are monthly costs under annual billing [1]. Monthly billing is $79 per site plus $15 per user on Essential [2]. GitBook's plans page says Essential was formerly called Premium [2].","lines":[{"key":"price","value":77,"points":6,"note":"Essential $65 per site plus $12 for one user, annual billing per month. Free plan excluded as not a paid plan [1].","sources":[1]},{"key":"free_plan","value":true,"points":6,"note":"Free plan lists unlimited page views, built-in SEO and page analytics for one user; sites publish to a gitbook.io address by default [1][3].","sources":[1,3]},{"key":"custom_domain","value":true,"points":8,"note":"Sites can move from a gitbook.io subdomain to a chosen domain; plans comparison lists it for Essential and above [2][3].","sources":[2,3]},{"key":"multilingual","value":true,"points":7,"note":"Variants with a language set add a language picker for readers; the pricing page lists site variants on every plan [1][9].","sources":[1,9]},{"key":"versions","value":null,"points":0,"note":"Version history is tracked and rolled back per section, not per page, so it is not counted as article history [7].","sources":[7]},{"key":"workflow","value":true,"points":7,"note":"Editors tag reviewers on a change request; the 'Require review by specified actors' rule needs their approval before merging [4][5].","sources":[4,5]},{"key":"search_analytics","value":null,"points":0,"note":"Not published: the Search card shows what readers typed, but zero-result searches are not mentioned [12].","sources":[12]},{"key":"feedback","value":true,"points":4,"note":"With page rating enabled, the Page feedback card shows how readers rate content, with comments and CSV export [12].","sources":[12]},{"key":"widget","value":true,"points":4,"note":"Docs Embed adds search and docs browsing inside a product or website via script, npm or React [13].","sources":[13]},{"key":"restricted","value":true,"points":4,"note":"Pages can carry a condition so only matching visitors see them [18][19]; adaptive content is on Ultimate [1]; sign-in is set up separately [16].","sources":[1,16,18,19]},{"key":"sso","value":true,"points":7,"note":"Documentation describes SAML 2.0 single sign-on; the plans page lists it as Enterprise only [2][8].","sources":[2,8]},{"key":"api","value":true,"points":7,"note":"API reference covers creating and managing spaces, pages and their content [15].","sources":[15]},{"key":"export","value":true,"points":5,"note":"Members can export a whole section as PDF with 'All pages'; the pricing page lists PDF export from Essential up [1][11].","sources":[1,11]},{"key":"roles","value":true,"points":4,"note":"Guest, Reader, Commenter, Editor, Reviewer, Creator and Admin roles [6].","sources":[6]},{"key":"open_source","value":null,"points":0,"note":"Public GPL-3.0 repository holds the code used to render published sites; no page says the editor or backend is open source [14].","sources":[14]},{"key":"soc2_iso","value":true,"points":8,"note":"Pricing page marks ISO 27001 and SOC 2 as certified; docs name a SOC 2 Type II audit by Prescient Assurance [1][17].","sources":[1,17]}],"sources":[{"n":1,"title":"GitBook pricing","publisher":"GitBook","url":"https://www.gitbook.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Plans","publisher":"GitBook docs","url":"https://gitbook.com/docs/account-and-billing/plans.md","accessed":"2026-10-09"},{"n":3,"title":"Set a custom domain","publisher":"GitBook docs","url":"https://gitbook.com/docs/publish/custom-domain.md","accessed":"2026-10-09"},{"n":4,"title":"Change requests","publisher":"GitBook docs","url":"https://gitbook.com/docs/collaborate/change-requests.md","accessed":"2026-10-09"},{"n":5,"title":"Merge rules","publisher":"GitBook docs","url":"https://gitbook.com/docs/collaborate/merge-rules.md","accessed":"2026-10-09"},{"n":6,"title":"Roles","publisher":"GitBook docs","url":"https://gitbook.com/docs/collaborate/member-management/roles.md","accessed":"2026-10-09"},{"n":7,"title":"Version control","publisher":"GitBook docs","url":"https://gitbook.com/docs/create-content/version-control.md","accessed":"2026-10-09"},{"n":8,"title":"SSO & SAML","publisher":"GitBook docs","url":"https://gitbook.com/docs/account-and-billing/sso-and-saml.md","accessed":"2026-10-09"},{"n":9,"title":"Content variants","publisher":"GitBook docs","url":"https://gitbook.com/docs/manage-your-site/site-structure/variants.md","accessed":"2026-10-09"},{"n":10,"title":"GitBook API reference","publisher":"GitBook docs","url":"https://gitbook.com/docs/developers/gitbook-api/api-reference.md","accessed":"2026-10-09"},{"n":11,"title":"PDF export","publisher":"GitBook docs","url":"https://gitbook.com/docs/publish/pdf-export.md","accessed":"2026-10-09"},{"n":12,"title":"Traffic insights","publisher":"GitBook docs","url":"https://gitbook.com/docs/analytics/insights/traffic.md","accessed":"2026-10-09"},{"n":13,"title":"Embed in your product","publisher":"GitBook docs","url":"https://gitbook.com/docs/publish/embedding.md","accessed":"2026-10-09"},{"n":14,"title":"GitbookIO/gitbook repository","publisher":"GitHub","url":"https://github.com/GitbookIO/gitbook","accessed":"2026-10-09"},{"n":15,"title":"GitBook API quickstart","publisher":"GitBook docs","url":"https://gitbook.com/docs/developers/gitbook-api/quickstart.md","accessed":"2026-10-09"},{"n":16,"title":"Enabling authenticated access","publisher":"GitBook docs","url":"https://gitbook.com/docs/publish/site-audience/authenticated-access/enabling-authenticated-access.md","accessed":"2026-10-09"},{"n":17,"title":"Security as a company value","publisher":"GitBook docs","url":"https://gitbook.com/docs/policies/privacy-and-security/security/security-as-a-company-value.md","accessed":"2026-10-09"},{"n":18,"title":"Adapting your content","publisher":"GitBook docs","url":"https://gitbook.com/docs/publish/adaptive-content/adapting-your-content.md","accessed":"2026-10-09"},{"n":19,"title":"Adaptive content FAQ and troubleshooting","publisher":"GitBook docs","url":"https://gitbook.com/docs/publish/adaptive-content/faq-and-troubleshooting.md","accessed":"2026-10-09"}]},{"id":"archbee","name":"Archbee","vendor":"Archbee","category":"knowledge-base-software","website":"https://www.archbee.com/","rank":3,"of":11,"points":73,"by_criterion":[{"key":"price","name":"Price","earned":6,"available":18},{"key":"publishing","name":"Publishing","earned":28,"available":28},{"key":"insight","name":"Readers and reports","earned":8,"available":18},{"key":"access","name":"Access and data","earned":23,"available":28},{"key":"security","name":"Security","earned":8,"available":8}],"plans":[{"name":"Growing","price":"From $80/month","usd_month":80,"billing":"yearly","for":"Growing teams","notes":"Custom domain, revision history, API; shown with annual billing selected","src":[1]},{"name":"Scaling","price":"From $350/month","usd_month":350,"billing":"yearly","for":"Scaling companies","notes":"Adds review system, localization, search analytics","src":[1]},{"name":"Enterprise","price":"Custom pricing","usd_month":null,"billing":"quote","for":"Large organisations","notes":"Adds SAML and OIDC single sign-on","src":[1]}],"price_note":"Prices are 'starting at', shown with the annual billing option selected. The page does not say how many editors they cover [1]. Archbee says annual subscriptions carry a 20% discount [14].","lines":[{"key":"price","value":80,"points":6,"note":"Growing, from $80 a month with annual billing selected; editors included not stated, extra members charged [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"FAQ: a free offering is not available at the moment; a 14-day trial, and a free Growing plan for open source projects only [1].","sources":[1]},{"key":"custom_domain","value":true,"points":8,"note":"Pricing comparison lists custom domain publishing on Growing, Scaling and Enterprise [1].","sources":[1]},{"key":"multilingual","value":true,"points":7,"note":"Scaling lists localization; a translation is a linked version of a space [1][8]. Enterprise adds AI-assisted translations [1].","sources":[1,8]},{"key":"versions","value":true,"points":6,"note":"Document revision history compares versions and restores any; Growing and above [2].","sources":[2]},{"key":"workflow","value":true,"points":7,"note":"Review system: drafts go to a Reviewer role who merges or discards; listed under Scaling [1][3].","sources":[1,3]},{"key":"search_analytics","value":null,"points":0,"note":"Shows queries and documents returned per keyword; the docs do not say zero-result searches are listed [4].","sources":[4]},{"key":"feedback","value":true,"points":4,"note":"Readers vote and comment on each page; votes and comments appear in Document Feedback [5].","sources":[5]},{"key":"widget","value":true,"points":4,"note":"Embed code from Widget integration shows articles or the whole portal inside a product [6].","sources":[6]},{"key":"restricted","value":null,"points":0,"note":"Not published for single articles; docs describe password, magic-link, JWT and SAML access for whole spaces [7].","sources":[7]},{"key":"sso","value":true,"points":7,"note":"Enterprise lists SAML and OIDC SSO; docs cover Okta, Azure and Google SAML setup [1][9].","sources":[1,9]},{"key":"api","value":true,"points":7,"note":"Public API has an Update / Create document endpoint [10].","sources":[10]},{"key":"export","value":true,"points":5,"note":"FAQ: export one document or the whole organization's content as Markdown or PDF; organization export API [1][11].","sources":[1,11]},{"key":"roles","value":true,"points":4,"note":"Superadmin, Administrators, Team members and custom groups, plus a Reviewer role [3][12].","sources":[3,12]},{"key":"open_source","value":null,"points":0,"note":"Not published: the vendor's public GitHub repositories are forks, starter kits and demo docs, not the platform [13].","sources":[13]},{"key":"soc2_iso","value":true,"points":8,"note":"Pricing FAQ says Archbee is SOC 2 Type 2 and GDPR certified [1].","sources":[1]}],"sources":[{"n":1,"title":"Archbee Pricing","publisher":"Archbee","url":"https://www.archbee.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Document history","publisher":"Archbee","url":"https://www.archbee.com/docs/document-history","accessed":"2026-10-09"},{"n":3,"title":"Draft & Reviews System","publisher":"Archbee","url":"https://www.archbee.com/docs/draft-and-reviews-system","accessed":"2026-10-09"},{"n":4,"title":"Search Analytics","publisher":"Archbee","url":"https://www.archbee.com/docs/search-analytics","accessed":"2026-10-09"},{"n":5,"title":"Document Feedback","publisher":"Archbee","url":"https://www.archbee.com/docs/document-feedback","accessed":"2026-10-09"},{"n":6,"title":"App documentation widget","publisher":"Archbee","url":"https://www.archbee.com/docs/app-documentation-widget","accessed":"2026-10-09"},{"n":7,"title":"Public Access Controls","publisher":"Archbee","url":"https://www.archbee.com/docs/authentication-options","accessed":"2026-10-09"},{"n":8,"title":"Localization","publisher":"Archbee","url":"https://www.archbee.com/docs/localization","accessed":"2026-10-09"},{"n":9,"title":"SAML Integration","publisher":"Archbee","url":"https://www.archbee.com/docs/saml-integration","accessed":"2026-10-09"},{"n":10,"title":"Update / Create document","publisher":"Archbee","url":"https://www.archbee.com/docs/update-create-document","accessed":"2026-10-09"},{"n":11,"title":"Organization Export","publisher":"Archbee","url":"https://www.archbee.com/docs/organization-export","accessed":"2026-10-09"},{"n":12,"title":"Manage the Organization","publisher":"Archbee","url":"https://www.archbee.com/docs/manage-the-organization","accessed":"2026-10-09"},{"n":13,"title":"Archbee on GitHub","publisher":"GitHub","url":"https://github.com/archbee","accessed":"2026-10-09"},{"n":14,"title":"Subscriptions & Payment","publisher":"Archbee","url":"https://www.archbee.com/docs/subscriptions-and-payment","accessed":"2026-10-09"}]},{"id":"helpjuice","name":"Helpjuice","vendor":"Helpjuice","category":"knowledge-base-software","website":"https://helpjuice.com/","rank":4,"of":11,"points":70,"by_criterion":[{"key":"price","name":"Price","earned":1,"available":18},{"key":"publishing","name":"Publishing","earned":28,"available":28},{"key":"insight","name":"Readers and reports","earned":18,"available":18},{"key":"access","name":"Access and data","earned":23,"available":28},{"key":"security","name":"Security","earned":0,"available":8}],"plans":[{"name":"Knowledge Base","price":"$249/month","usd_month":249,"billing":"monthly","for":"Up to 30 users","notes":"12 GB file storage","src":[1]},{"name":"AI-Knowledge Base","price":"$449/month","usd_month":449,"billing":"monthly","for":"Up to 100 users","notes":"24 GB storage; 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Yearly billing: 3 x $7 = $21 a month.","lines":[{"key":"free_plan","value":true,"points":8,"note":"Free plan lists 3 operator licenses, 10K visitors and 100 chat sessions a month [1].","sources":[1]},{"key":"price","value":21,"points":12,"note":"Basic, $7 per operator a month billed yearly, times 3 operators; amount from the page's pricing data file [2].","sources":[1,2]},{"key":"history","value":"under_year","points":1,"note":"Zoho's live chat page lists 30-day chat history in the free plan; no other plan's period is stated [11].","sources":[11]},{"key":"shared_canned","value":null,"points":0,"note":"FAQ describes canned replies but not whether they are shared with other agents [4].","sources":[4]},{"key":"routing","value":true,"points":8,"note":"Features page lists rule-based chat routing; pricing shows chat routing from Basic [1][3].","sources":[1,3]},{"key":"offline_form","value":true,"points":4,"note":"FAQ says the widget collects a visitor's details and message when operators are unavailable [4].","sources":[4]},{"key":"visitor_location","value":true,"points":3,"note":"Pricing page lists visitor details like country on Free, and state and city from Basic [1].","sources":[1]},{"key":"live_visitors","value":true,"points":5,"note":"Features page lists real-time views of website visitors [3].","sources":[3]},{"key":"proactive","value":true,"points":5,"note":"Proactive chat triggers based on page, visit history or CRM data [3].","sources":[3]},{"key":"mobile","value":["Windows app","iOS app","Android app"],"points":6,"note":"Features page lists iOS and Android agent apps; help says desktop apps are on the Microsoft Store [3][10].","sources":[3,10]},{"key":"channels","value":["WhatsApp","Facebook Messenger","Instagram"],"points":6,"note":"Features page lists these channels managed from one dashboard. Email is not listed as a channel [3].","sources":[3]},{"key":"soc2","value":true,"points":6,"note":"Zoho is SOC 2 Type 2 compliant; SalesIQ appears in its SOC 2 list [5].","sources":[5]},{"key":"dpa","value":true,"points":4,"note":"Admins can request a signed Data Processing Addendum by email [6].","sources":[6]},{"key":"two_factor","value":true,"points":4,"note":"Security page says customers can set up multi-factor authentication, including Yubikey keys [7].","sources":[7]},{"key":"integrations","value":["Shopify","WordPress","WooCommerce","Wix"],"points":4,"note":"Integrations page names Shopify, WordPress, WooCommerce and Wix [8].","sources":[8]},{"key":"api","value":true,"points":4,"note":"Workflows can send webhooks on chat events such as conversation.created [9].","sources":[9]},{"key":"white_label","value":null,"points":0,"note":"Not published on the vendor's pricing page or FAQ [1][4].","sources":[1,4]},{"key":"ai_agent","value":true,"points":5,"note":"Pricing lists Zia Agents from Basic and the Answer Bot on Enterprise [1].","sources":[1]}],"sources":[{"n":1,"title":"Zoho SalesIQ pricing","publisher":"Zoho","url":"https://www.zoho.com/salesiq/pricing.html","accessed":"2026-10-09"},{"n":2,"title":"SalesIQ pricing data file","publisher":"Zoho","url":"https://www.zohowebstatic.com/sites/zweb/json/pricing/salesiq-pricing-val.json","accessed":"2026-10-09"},{"n":3,"title":"Zoho SalesIQ features","publisher":"Zoho","url":"https://www.zoho.com/salesiq/features.html","accessed":"2026-10-09"},{"n":4,"title":"Zoho SalesIQ FAQ","publisher":"Zoho","url":"https://www.zoho.com/salesiq/faq.html","accessed":"2026-10-09"},{"n":5,"title":"Zoho compliance","publisher":"Zoho","url":"https://www.zoho.com/compliance.html","accessed":"2026-10-09"},{"n":6,"title":"Zoho GDPR","publisher":"Zoho","url":"https://www.zoho.com/gdpr.html","accessed":"2026-10-09"},{"n":7,"title":"Zoho security","publisher":"Zoho","url":"https://www.zoho.com/security.html","accessed":"2026-10-09"},{"n":8,"title":"Zoho SalesIQ integrations","publisher":"Zoho","url":"https://www.zoho.com/salesiq/integration.html","accessed":"2026-10-09"},{"n":9,"title":"Workflows","publisher":"Zoho SalesIQ Help","url":"https://www.zoho.com/salesiq/help/developer-section/workflows.html","accessed":"2026-10-09"},{"n":10,"title":"Desktop apps for SalesIQ","publisher":"Zoho SalesIQ Help","url":"https://help.zoho.com/portal/en/kb/salesiq-2-0/for-administrators/desktop-apps","accessed":"2026-10-09"},{"n":11,"title":"Free live chat software","publisher":"Zoho","url":"https://www.zoho.com/salesiq/live-chat-software.html","accessed":"2026-10-09"}]},{"id":"livechat","name":"LiveChat","vendor":"Text, Inc.","category":"live-chat-software","website":"https://www.livechat.com/","rank":3,"of":12,"points":80,"by_criterion":[{"key":"price","name":"Price","earned":6,"available":20},{"key":"chat","name":"Chat handling","earned":17,"available":21},{"key":"visitors","name":"Visitors","earned":13,"available":13},{"key":"apps","name":"Apps and channels","earned":12,"available":14},{"key":"trust","name":"Data and trust","earned":14,"available":14},{"key":"connect","name":"Connections","earned":18,"available":18}],"plans":[{"name":"Essential","price":"$19/agent/month, billed yearly","usd_month":19,"billing":"yearly","for":"Per agent","notes":"$25 per agent billed monthly; 60-day history; 1 AI Agent","src":[1]},{"name":"Growth","price":"$79/agent/month, billed yearly","usd_month":79,"billing":"yearly","for":"Per agent","notes":"$99 per agent billed monthly; unlimited history; shared canned responses","src":[1]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"Large teams","notes":"White-label widget, SSO, SLAs, SOC 2 Type 2 listed","src":[1]}],"price_note":"Prices are per agent. Billing monthly costs $25 on Essential and $99 on Growth [1].","lines":[{"key":"free_plan","value":false,"points":0,"note":"The pricing page shows no free plan, only a 14-day trial with no card needed [1].","sources":[1]},{"key":"price","value":57,"points":6,"note":"Essential, $19 per agent a month billed yearly, times 3 agents. AI add-ons not counted [1].","sources":[1]},{"key":"history","value":"under_year","points":1,"note":"Essential, the cheapest plan with live chat, lists chat history of 60 days [1].","sources":[1]},{"key":"shared_canned","value":true,"points":4,"note":"Help article says canned responses can be shared with the whole team or a group; the pricing page lists them under Growth [1][4].","sources":[1,4]},{"key":"routing","value":true,"points":8,"note":"Routing rules send chats by page, location or domain to chosen groups; the pricing table shows them from Growth [1][3].","sources":[1,3]},{"key":"offline_form","value":true,"points":4,"note":"When all agents are away, a ticket form appears in the widget and arrives as a ticket in the app [5].","sources":[5]},{"key":"visitor_location","value":true,"points":3,"note":"The Traffic section shows each visitor's country, state and city, based on IP address [6].","sources":[6]},{"key":"live_visitors","value":true,"points":5,"note":"The Traffic section shows current visitors on the website in real time; Essential tracks 50, Growth 400 [1][6].","sources":[1,6]},{"key":"proactive","value":true,"points":5,"note":"Features page describes proactive chat invitations for specific visitors or pages; Essential includes 3 campaigns [1][2].","sources":[1,2]},{"key":"mobile","value":["Windows app","iOS app","Android app"],"points":6,"note":"Windows, iOS and Android app pages are on the vendor's site; the Windows page offers a download [2][7][8].","sources":[2,7,8]},{"key":"channels","value":["WhatsApp","Facebook Messenger","Instagram"],"points":6,"note":"Vendor pages say WhatsApp, Messenger and Instagram messages arrive next to website chat. Forwarded email becomes tickets in a separate section [5][11][17][18].","sources":[5,11,17,18]},{"key":"soc2","value":true,"points":6,"note":"The security page says an independent auditor assessed Text's controls for SOC 2 Type 2; the Enterprise card also lists it. No firm named [1][19].","sources":[1,19]},{"key":"dpa","value":true,"points":4,"note":"Help article says the Data Processing Addendum is incorporated into the agreement when you subscribe, and links to the document [9].","sources":[9]},{"key":"two_factor","value":true,"points":4,"note":"The security page says admins can require two-factor login for the team; the pricing table lists 2FA on every plan [1][19].","sources":[1,19]},{"key":"integrations","value":["Shopify","WordPress","WooCommerce","Wix","Zapier","Slack"],"points":6,"note":"Marketplace pages exist for each; Slack for LiveChat appears in the app catalogue [10][12][13][15].","sources":[10,12,13,15]},{"key":"api","value":true,"points":4,"note":"Chat API and webhooks are documented for Text; each plan includes API calls, 10,000 a month on Essential [1][16].","sources":[1,16]},{"key":"white_label","value":true,"points":3,"note":"The comparison table lists White label for Enterprise; the Enterprise card names a white-label widget [1].","sources":[1]},{"key":"ai_agent","value":true,"points":5,"note":"AI Agent answers from a knowledge base; Essential includes 1 AI Agent and 10 AI resolutions a month [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"LiveChat pricing","publisher":"LiveChat","url":"https://www.livechat.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"LiveChat features","publisher":"LiveChat","url":"https://www.livechat.com/features/","accessed":"2026-10-09"},{"n":3,"title":"Routing rules: route chats to selected teams","publisher":"LiveChat","url":"https://www.livechat.com/help/setting-up-routing-rules/","accessed":"2026-10-09"},{"n":4,"title":"How to set canned responses in LiveChat","publisher":"LiveChat","url":"https://www.livechat.com/help/set-canned-responses/","accessed":"2026-10-09"},{"n":5,"title":"Tickets in LiveChat","publisher":"LiveChat","url":"https://www.livechat.com/help/support-tickets-in-livechat/","accessed":"2026-10-09"},{"n":6,"title":"Engage: Traffic section overview","publisher":"LiveChat","url":"https://www.livechat.com/help/traffic/","accessed":"2026-10-09"},{"n":7,"title":"LiveChat application for Windows","publisher":"LiveChat","url":"https://www.livechat.com/app/livechat-for-windows/","accessed":"2026-10-09"},{"n":8,"title":"Get started: web, desktop and mobile applications","publisher":"LiveChat","url":"https://www.livechat.com/help/get-started/","accessed":"2026-10-09"},{"n":9,"title":"Prepare your chat for GDPR","publisher":"LiveChat","url":"https://www.livechat.com/help/prepare-chat-gdpr/","accessed":"2026-10-09"},{"n":10,"title":"LiveChat marketplace","publisher":"LiveChat","url":"https://www.livechat.com/marketplace/","accessed":"2026-10-09"},{"n":11,"title":"Instagram integration","publisher":"LiveChat","url":"https://www.livechat.com/marketplace/apps/instagram/","accessed":"2026-10-09"},{"n":12,"title":"Zapier | LiveChat Integrations","publisher":"LiveChat","url":"https://www.livechat.com/marketplace/apps/zapier/","accessed":"2026-10-09"},{"n":13,"title":"Live Chat for Wix Websites","publisher":"LiveChat","url":"https://www.livechat.com/marketplace/apps/wix/","accessed":"2026-10-09"},{"n":14,"title":"Live Chat Software with AI by Text","publisher":"LiveChat","url":"https://www.livechat.com/","accessed":"2026-10-09"},{"n":15,"title":"LiveChat marketplace apps (Slack search)","publisher":"LiveChat","url":"https://www.livechat.com/marketplace/apps/?search=slack","accessed":"2026-10-09"},{"n":16,"title":"Chat API and webhooks","publisher":"LiveChat","url":"https://www.livechat.com/features/chat-api/","accessed":"2026-10-09"},{"n":17,"title":"WhatsApp Business for LiveChat","publisher":"LiveChat","url":"https://www.livechat.com/marketplace/apps/whatsapp-business/","accessed":"2026-10-09"},{"n":18,"title":"Facebook Messenger for LiveChat","publisher":"LiveChat","url":"https://www.livechat.com/marketplace/apps/facebook-messenger/","accessed":"2026-10-09"},{"n":19,"title":"LiveChat security","publisher":"LiveChat","url":"https://www.livechat.com/features/security/","accessed":"2026-10-09"}]},{"id":"crisp","name":"Crisp","vendor":"Crisp IM","category":"live-chat-software","website":"https://crisp.chat/","rank":4,"of":12,"points":78,"by_criterion":[{"key":"price","name":"Price","earned":17,"available":20},{"key":"chat","name":"Chat handling","earned":12,"available":21},{"key":"visitors","name":"Visitors","earned":10,"available":13},{"key":"apps","name":"Apps and channels","earned":14,"available":14},{"key":"trust","name":"Data and trust","earned":8,"available":14},{"key":"connect","name":"Connections","earned":17,"available":18}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"2 seats","notes":"Website chat widget, contact form, mobile apps, no AI credits","src":[1]},{"name":"Mini","price":"$45/month per workspace","usd_month":45,"billing":"monthly","for":"4 seats","notes":"Shortcuts, chat triggers, shared email inbox, unlimited data retention","src":[1]},{"name":"Essentials","price":"$95/month per workspace","usd_month":95,"billing":"monthly","for":"10 seats","notes":"Adds routing rules and assignment","src":[1]},{"name":"Plus","price":"$295/month per workspace","usd_month":295,"billing":"monthly","for":"20+ seats","notes":"Adds white labelling","src":[1]}],"price_note":"The pricing page lists monthly prices only. Yearly payment can be enabled in the app, but the page states no discount [1].","lines":[{"key":"free_plan","value":true,"points":8,"note":"Free plan, listed as forever, includes the website chat widget and 2 seats [1].","sources":[1]},{"key":"price","value":45,"points":9,"note":"Mini, $45 a month per workspace, 4 seats included. No yearly price is listed; AI credits are not counted [1].","sources":[1]},{"key":"history","value":null,"points":0,"note":"Not published on the vendor's pricing page for the free plan; only Mini lists unlimited data retention [1].","sources":[1]},{"key":"shared_canned","value":true,"points":4,"note":"Canned responses are described as templated messages from a shared library; shortcuts start on Mini [1][2].","sources":[1,2]},{"key":"routing","value":true,"points":8,"note":"Routing rules distribute conversations to teammates by language, location or segment; Essentials and Plus [1][4].","sources":[1,4]},{"key":"offline_form","value":null,"points":0,"note":"A contact form feeds the inbox, but the vendor's pages do not say it appears when agents are offline [1][2].","sources":[1,2]},{"key":"visitor_location","value":null,"points":0,"note":"The vendor's pages show a Live Geolocation map, but do not say agents see a visitor's country or city in a chat [1][2].","sources":[1,2]},{"key":"live_visitors","value":true,"points":5,"note":"Comparison table: Live Geolocation map lets you see all active website visitors in real time [1].","sources":[1]},{"key":"proactive","value":true,"points":5,"note":"Chat triggers are listed under Mini; Crisp says it sends timely chat messages by anticipating needs [1][2].","sources":[1,2]},{"key":"mobile","value":["Windows app","iOS app","Android app"],"points":6,"note":"Apps page lists Windows, iOS and Android downloads; the Free plan lists mobile apps [1][11].","sources":[1,11]},{"key":"channels","value":["Email","WhatsApp","Facebook Messenger","Instagram"],"points":8,"note":"Crisp says it brings live chat, email, Messenger, WhatsApp and Instagram into one inbox; Mini lists a shared email inbox [1][2].","sources":[1,2]},{"key":"soc2","value":false,"points":0,"note":"Crisp says it has not been over any SOC 2 audit and only says it is committed to aligning with ISO 27001 [6][7].","sources":[6,7]},{"key":"dpa","value":true,"points":4,"note":"Help article: download the GDPR DPA in workspace settings, sign it and upload it back [8].","sources":[8]},{"key":"two_factor","value":true,"points":4,"note":"Help article: operators enable 2FA under Settings, Account, Account Information [5].","sources":[5]},{"key":"integrations","value":["Shopify","WordPress","WooCommerce","Zapier","Slack"],"points":5,"note":"Integrations directory lists Shopify, WordPress, WooCommerce, Zapier and Slack; Wix is not listed [3].","sources":[3]},{"key":"api","value":true,"points":4,"note":"Developer docs list a REST API with conversation routes and webhooks for message and session events [9].","sources":[9]},{"key":"white_label","value":true,"points":3,"note":"Plus lists white labelling, which removes the We run on Crisp watermark [1].","sources":[1]},{"key":"ai_agent","value":true,"points":5,"note":"Crisp's AI Agent, shown as Hugo, learns from your website, PDFs and articles and can answer in web chat [10].","sources":[10]}],"sources":[{"n":1,"title":"Crisp pricing","publisher":"Crisp","url":"https://crisp.chat/en/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Crisp live chat","publisher":"Crisp","url":"https://crisp.chat/en/livechat/","accessed":"2026-10-09"},{"n":3,"title":"Integrate Crisp with your favorite tools","publisher":"Crisp","url":"https://crisp.chat/en/integrations/","accessed":"2026-10-09"},{"n":4,"title":"How to route and assign conversations to operators","publisher":"Crisp Help Center","url":"https://help.crisp.chat/en/article/how-to-route-and-assign-conversations-to-operators-bv8z4c/","accessed":"2026-10-09"},{"n":5,"title":"How to enable Two Factor Authentication (2FA)","publisher":"Crisp Help Center","url":"https://help.crisp.chat/en/article/how-to-enable-two-factor-authentication-2fa-13jtmw6/","accessed":"2026-10-09"},{"n":6,"title":"Crisp compliance status with SOC2","publisher":"Crisp Help Center","url":"https://help.crisp.chat/en/article/crisp-compliance-status-with-soc2-1xet2vz/","accessed":"2026-10-09"},{"n":7,"title":"Crisp compliance with ISO 27001","publisher":"Crisp Help Center","url":"https://help.crisp.chat/en/article/crisp-compliance-with-iso-27001-10e05uc/","accessed":"2026-10-09"},{"n":8,"title":"Where do I find my GDPR Data Processing Agreement (DPA)?","publisher":"Crisp Help Center","url":"https://help.crisp.chat/en/article/where-do-i-find-my-gdpr-data-processing-agreement-dpa-1wfmngo/","accessed":"2026-10-09"},{"n":9,"title":"Crisp developer documentation","publisher":"Crisp","url":"https://docs.crisp.chat/","accessed":"2026-10-09"},{"n":10,"title":"Crisp","publisher":"Crisp","url":"https://crisp.chat/en/","accessed":"2026-10-09"},{"n":11,"title":"Crisp apps for mobile and desktop","publisher":"Crisp","url":"https://crisp.chat/en/apps/","accessed":"2026-10-09"}]},{"id":"jivochat","name":"JivoChat","vendor":"Jivo","category":"live-chat-software","website":"https://www.jivochat.com/","rank":5,"of":12,"points":78,"by_criterion":[{"key":"price","name":"Price","earned":11,"available":20},{"key":"chat","name":"Chat handling","earned":17,"available":21},{"key":"visitors","name":"Visitors","earned":13,"available":13},{"key":"apps","name":"Apps and channels","earned":12,"available":14},{"key":"trust","name":"Data and trust","earned":8,"available":14},{"key":"connect","name":"Connections","earned":17,"available":18}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 2 agents","notes":"Chat, offline forms, 2-month history; the page also says 5 agents","src":[1]},{"name":"Basic","price":"$28/agent/month, billed yearly","usd_month":28,"billing":"yearly","for":"Per agent","notes":"Proactive invitations, visitor monitoring, unlimited history","src":[1]},{"name":"Professional","price":"$42/agent/month, billed yearly","usd_month":42,"billing":"yearly","for":"Per agent","notes":"Adds WhatsApp integration, chatbots, chat rescue","src":[1]},{"name":"Enterprise","price":"$56/agent/month, billed yearly","usd_month":56,"billing":"yearly","for":"Per agent","notes":"Adds chat routing, Chat API, mobile SDK","src":[1]}],"price_note":"Prices are per agent per month if billed annually; the calculator offers 1-month, 3-month and 1-year terms with discounts up to 30% [1]. VAT is added at checkout [1].","lines":[{"key":"free_plan","value":true,"points":8,"note":"Free plan includes website chat and offline forms; the page gives no time limit and lists 2 or 5 agents [1].","sources":[1]},{"key":"price","value":84,"points":3,"note":"Basic at $28 per agent a month billed annually, times 3 agents; add-ons not counted [1].","sources":[1]},{"key":"history","value":"under_year","points":1,"note":"Cheapest plan with chat is Free, which stores chat history for 2 months; paid plans list unlimited [1].","sources":[1]},{"key":"shared_canned","value":true,"points":4,"note":"Quick phrases are shared by all operators in the same account [7].","sources":[7]},{"key":"routing","value":true,"points":8,"note":"Chat routing offers least-busy and all-operator rules; the article says it is on Enterprise [11].","sources":[11]},{"key":"offline_form","value":true,"points":4,"note":"Visitors can send messages when no agents are online; they arrive in the app Inbox [13]. Pricing lists an Offline Contact Form on all plans [1].","sources":[1,13]},{"key":"visitor_location","value":true,"points":3,"note":"The Website visitors list shows each visitor's city, time on site and current page [8].","sources":[8]},{"key":"live_visitors","value":true,"points":5,"note":"Real-time visitor monitoring with the option to start a chat, on Basic and above [1].","sources":[1]},{"key":"proactive","value":true,"points":5,"note":"Basic and above start targeted chats with smart triggers [1].","sources":[1]},{"key":"mobile","value":["Windows app","Android app"],"points":4,"note":"Apps page lists a Windows download and a Google Play app; iPhone users add a web app instead [3].","sources":[3]},{"key":"channels","value":["Email","WhatsApp","Facebook Messenger","Instagram"],"points":8,"note":"Pricing lists WhatsApp, Instagram, Facebook and email integration [1]; email arrives in the agent app [10].","sources":[1,10]},{"key":"soc2","value":null,"points":0,"note":"Not published on the vendor's security page, which names no SOC 2 or ISO 27001 [2].","sources":[2]},{"key":"dpa","value":true,"points":4,"note":"Customers sign a JivoChat Data Processing Agreement; a copy is requested by email [9].","sources":[9]},{"key":"two_factor","value":true,"points":4,"note":"Users enable two-factor sign-in in their profile with an authenticator app [5].","sources":[5]},{"key":"integrations","value":["Shopify","WordPress","WooCommerce","Wix","Zapier"],"points":5,"note":"Integrations page lists all five; Slack is not listed [4].","sources":[4]},{"key":"api","value":true,"points":4,"note":"Pricing lists a JavaScript API and Webhooks on Basic and above, and a Chat API on Enterprise [1].","sources":[1]},{"key":"white_label","value":true,"points":3,"note":"The 'Hide JivoChat Trademark' setting removes the logo; it is available on paid plans only [6].","sources":[6]},{"key":"ai_agent","value":true,"points":5,"note":"AI Agent add-on is priced at $69 per agent a month billed yearly; the product page offers a free trial [1][12].","sources":[1,12]}],"sources":[{"n":1,"title":"JivoChat pricing","publisher":"JivoChat","url":"https://www.jivochat.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"JivoChat security","publisher":"JivoChat","url":"https://www.jivochat.com/security/","accessed":"2026-10-09"},{"n":3,"title":"JivoChat apps","publisher":"JivoChat","url":"https://www.jivochat.com/apps/","accessed":"2026-10-09"},{"n":4,"title":"JivoChat integrations","publisher":"JivoChat","url":"https://www.jivochat.com/integrations/","accessed":"2026-10-09"},{"n":5,"title":"Two-Factor Authentication","publisher":"JivoChat Help","url":"https://www.jivochat.com/help/users/two-factor-authentication.html","accessed":"2026-10-09"},{"n":6,"title":"How to disable the JivoChat logo on the widget button","publisher":"JivoChat Help","url":"https://www.jivochat.com/help/customization/hide-logo.html","accessed":"2026-10-09"},{"n":7,"title":"How to add quick phrases to JivoChat","publisher":"JivoChat Help","url":"https://www.jivochat.com/help/agentapp/quick-phrases.html","accessed":"2026-10-09"},{"n":8,"title":"How to use the Website visitors list","publisher":"JivoChat Help","url":"https://www.jivochat.com/help/agentapp/visitors-monitor.html","accessed":"2026-10-09"},{"n":9,"title":"How to enable and configure JivoChat for the GDPR policy","publisher":"JivoChat Help","url":"https://www.jivochat.com/help/functions/enable-gdpr.html","accessed":"2026-10-09"},{"n":10,"title":"How to integrate your team's email address with JivoChat","publisher":"JivoChat Help","url":"https://www.jivochat.com/help/integrations/e-mail-channel.html","accessed":"2026-10-09"},{"n":11,"title":"How to enable chat routing","publisher":"JivoChat Help","url":"https://www.jivochat.com/help/functions/chat-routing.html","accessed":"2026-10-09"},{"n":12,"title":"JivoChat AI agent","publisher":"JivoChat","url":"https://www.jivochat.com/ai-agent/","accessed":"2026-10-09"},{"n":13,"title":"How to set up the offline form","publisher":"JivoChat Help","url":"https://www.jivochat.com/help/settings/offline-form.html","accessed":"2026-10-09"}]},{"id":"tawk-to","name":"tawk.to","vendor":"tawk.to","category":"live-chat-software","website":"https://www.tawk.to/","rank":6,"of":12,"points":77,"by_criterion":[{"key":"price","name":"Price","earned":20,"available":20},{"key":"chat","name":"Chat handling","earned":17,"available":21},{"key":"visitors","name":"Visitors","earned":10,"available":13},{"key":"apps","name":"Apps and channels","earned":12,"available":14},{"key":"trust","name":"Data and trust","earned":4,"available":14},{"key":"connect","name":"Connections","earned":14,"available":18}],"plans":[{"name":"Live chat","price":"Free","usd_month":0,"billing":"free","for":"Website live chat","notes":"Free for life; no per-seat plan","src":[1]},{"name":"Remove branding","price":"$29/month","usd_month":29,"billing":"monthly","for":"Add-on","notes":"Removes the \"Powered by tawk.to\" label","src":[1]},{"name":"AI Assist","price":"from $29/month","usd_month":29,"billing":"monthly","for":"Add-on","notes":"AI chatbot; a free tier exists for low chat volume","src":[1]}],"price_note":"tawk.to sells no paid per-agent plan, so the 3-agent cost is $0. Branding removal and AI Assist are add-ons and are not counted [1].","lines":[{"key":"free_plan","value":true,"points":8,"note":"Live chat is free for life, with no time limit stated [1].","sources":[1]},{"key":"price","value":0,"points":12,"note":"No paid plan with live chat exists; add-ons are not counted, so $0 [1].","sources":[1]},{"key":"history","value":"unlimited","points":5,"note":"Chats and tickets stay on the servers indefinitely until deletion [4].","sources":[4]},{"key":"shared_canned","value":null,"points":0,"note":"Features page lists shortcuts and canned replies but not whether they are shared [2].","sources":[2]},{"key":"routing","value":true,"points":8,"note":"Features page lists auto-routing and departments. Help article says unselected chats follow default settings or triggers [2][10].","sources":[2,10]},{"key":"offline_form","value":true,"points":4,"note":"Help article says an Offline form captures responses when the team is unavailable; linked fields are saved to the contact and shown in the Inbox [11].","sources":[11]},{"key":"visitor_location","value":null,"points":0,"note":"Not published on the vendor's features page [2].","sources":[2]},{"key":"live_visitors","value":true,"points":5,"note":"Features page lists real-time visitor insight showing who is on the site [2].","sources":[2]},{"key":"proactive","value":true,"points":5,"note":"Smart triggers fire on URL, behaviour or referrer [2].","sources":[2]},{"key":"mobile","value":["Windows app","iOS app","Android app"],"points":6,"note":"Features page lists native iOS, Android, macOS and Windows apps [2].","sources":[2]},{"key":"channels","value":["Email","WhatsApp","Facebook Messenger"],"points":6,"note":"Shared inbox lists WhatsApp and email [2]; home page inbox shows Messenger [9]. Instagram not shown.","sources":[2,9]},{"key":"soc2","value":null,"points":0,"note":"Not published on the vendor's security page [3].","sources":[3]},{"key":"dpa","value":true,"points":4,"note":"A Data Processing Addendum forms part of the customer agreement [5].","sources":[5]},{"key":"two_factor","value":null,"points":0,"note":"Not published on the vendor's security page [3].","sources":[3]},{"key":"integrations","value":["Shopify","WordPress"],"points":2,"note":"Help articles describe a Shopify app and a WordPress plugin [7][8].","sources":[7,8]},{"key":"api","value":true,"points":4,"note":"Developer site documents webhooks that send real-time event notifications [6].","sources":[6]},{"key":"white_label","value":true,"points":3,"note":"Removing the \"Powered by tawk.to\" branding is a $29 a month add-on [1].","sources":[1]},{"key":"ai_agent","value":true,"points":5,"note":"AI Assist chatbot is sold from $29 a month [1].","sources":[1]}],"sources":[{"n":1,"title":"tawk.to pricing","publisher":"tawk.to","url":"https://www.tawk.to/pricing/","accessed":"2026-10-09"},{"n":2,"title":"tawk.to features","publisher":"tawk.to","url":"https://www.tawk.to/features/","accessed":"2026-10-09"},{"n":3,"title":"tawk.to security","publisher":"tawk.to","url":"https://www.tawk.to/security/","accessed":"2026-10-09"},{"n":4,"title":"How we store your data","publisher":"tawk.to","url":"https://www.tawk.to/data-protection/how-we-store-your-data/","accessed":"2026-10-09"},{"n":5,"title":"DPA: Data Processing Addendum","publisher":"tawk.to","url":"https://www.tawk.to/data-protection/dpa-data-processing-addendum/","accessed":"2026-10-09"},{"n":6,"title":"tawk.to developer documentation","publisher":"tawk.to","url":"https://developer.tawk.to/","accessed":"2026-10-09"},{"n":7,"title":"Adding the tawk.to widget to Shopify","publisher":"tawk.to Help Center","url":"https://help.tawk.to/article/shopify","accessed":"2026-10-09"},{"n":8,"title":"WordPress plugin","publisher":"tawk.to Help Center","url":"https://help.tawk.to/article/wordpress","accessed":"2026-10-09"},{"n":9,"title":"tawk.to home page","publisher":"tawk.to","url":"https://www.tawk.to/","accessed":"2026-10-09"},{"n":10,"title":"Creating and managing departments","publisher":"tawk.to Help Center","url":"https://help.tawk.to/article/creating-and-managing-departments","accessed":"2026-10-09"},{"n":11,"title":"Saving Pre-Chat and Offline form responses to Custom Attributes in Contacts","publisher":"tawk.to","url":"https://help.tawk.to/article/saving-pre-chat-and-offline-form-responses-to-custom-attributes-in-contacts","accessed":"2026-10-09"}]},{"id":"smartsupp","name":"Smartsupp","vendor":"Smartsupp","category":"live-chat-software","website":"https://www.smartsupp.com/","rank":7,"of":12,"points":76,"by_criterion":[{"key":"price","name":"Price","earned":20,"available":20},{"key":"chat","name":"Chat handling","earned":17,"available":21},{"key":"visitors","name":"Visitors","earned":10,"available":13},{"key":"apps","name":"Apps and channels","earned":12,"available":14},{"key":"trust","name":"Data and trust","earned":4,"available":14},{"key":"connect","name":"Connections","earned":13,"available":18}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 operator","notes":"25 conversations a month; 14-day history","src":[1]},{"name":"Solo","price":"$17/month, billed yearly","usd_month":17,"billing":"yearly","for":"1 operator","notes":"Unlimited conversations; 1-year history; email channel","src":[1]},{"name":"Plus","price":"$25/month, billed yearly","usd_month":25,"billing":"yearly","for":"3 operators","notes":"Unlimited conversations; 1-year history","src":[1]},{"name":"Expert","price":"$83/month, billed yearly","usd_month":83,"billing":"yearly","for":"5 operators","notes":"3-year history; groups; extra operators from $24 a month","src":[1]},{"name":"Ultimate","price":"From $280/month","usd_month":null,"billing":"quote","for":"Custom","notes":"Custom operators; 3-year history","src":[1]}],"price_note":"Prices on the page carry a billed-annually label; the page does not show a separate monthly-billing price [1]. VAT is added at checkout [1].","lines":[{"key":"free_plan","value":true,"points":8,"note":"Free plan includes live chat, 1 operator and 25 conversations a month; the page calls it Free Forever [1].","sources":[1]},{"key":"price","value":25,"points":12,"note":"Plus includes 3 operators at $25 a month billed annually; the AI add-on is not counted [1].","sources":[1]},{"key":"history","value":"under_year","points":1,"note":"The free plan keeps a limited 14-day history; Solo and Plus keep 1 year [1].","sources":[1]},{"key":"shared_canned","value":true,"points":4,"note":"Team shortcuts are global shortcuts for all agents, listed among advanced team features [1].","sources":[1]},{"key":"routing","value":true,"points":8,"note":"Groups send chats from chosen parts of a site, or by language, to chosen agents; Expert and Ultimate only [6].","sources":[6]},{"key":"offline_form","value":true,"points":4,"note":"The contact form is always on in offline mode [7]; offline messages go by default to active agents' email addresses [10].","sources":[7,10]},{"key":"visitor_location","value":null,"points":0,"note":"Pricing page lists visitor info with \"location\" but does not say country or city [1].","sources":[1]},{"key":"live_visitors","value":true,"points":5,"note":"Visitor List lets agents monitor who is on the website; the page does not say which plans [1].","sources":[1]},{"key":"proactive","value":true,"points":5,"note":"Automatic messages and Automation Workflows reach visitors at set moments; paid plans list unlimited automatic messages [1].","sources":[1]},{"key":"mobile","value":["Windows app","iOS app","Android app"],"points":6,"note":"Pricing page lists an iPhone/iPad app, an Android app and a Windows 10 desktop app [1].","sources":[1]},{"key":"channels","value":["Email","WhatsApp","Facebook Messenger"],"points":6,"note":"Live chat, WhatsApp, Messenger and email are managed from one dashboard; Instagram is not listed [1][2].","sources":[1,2]},{"key":"soc2","value":null,"points":0,"note":"Not published on the vendor's security article, which names no SOC 2 or ISO 27001 [5].","sources":[5]},{"key":"dpa","value":true,"points":4,"note":"The vendor says it has a Data Processing Agreement with all customers and links to it [4].","sources":[4]},{"key":"two_factor","value":null,"points":0,"note":"Not published on the vendor's security article or agent settings article [5][8].","sources":[5,8]},{"key":"integrations","value":["Shopify","WordPress","Wix","WooCommerce"],"points":4,"note":"Shopify, WordPress and Wix plugins are listed [3]; the pricing page names one-click WooCommerce integration [1].","sources":[1,3]},{"key":"api","value":true,"points":4,"note":"Pricing page lists REST API endpoints for conversations and statistics, and webhooks for new messages and closed conversations [1].","sources":[1]},{"key":"white_label","value":false,"points":0,"note":"The help center says the chat box branding \"cannot be removed or hidden on any plan\" [9].","sources":[9]},{"key":"ai_agent","value":true,"points":5,"note":"Mira AI Agent answers website visitors and hands over to a human; add-on from $16 a month [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"Smartsupp pricing","publisher":"Smartsupp","url":"https://www.smartsupp.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Smartsupp home page","publisher":"Smartsupp","url":"https://www.smartsupp.com/","accessed":"2026-10-09"},{"n":3,"title":"Smartsupp integrations","publisher":"Smartsupp","url":"https://www.smartsupp.com/integrations/","accessed":"2026-10-09"},{"n":4,"title":"Data privacy & GDPR","publisher":"Smartsupp Help Center","url":"https://help.smartsupp.com/en/articles/12647741-data-privacy-gdpr","accessed":"2026-10-09"},{"n":5,"title":"Security at Smartsupp","publisher":"Smartsupp Help Center","url":"https://help.smartsupp.com/en/articles/16556358-security-at-smartsupp","accessed":"2026-10-09"},{"n":6,"title":"Groups","publisher":"Smartsupp Help Center","url":"https://help.smartsupp.com/en/articles/12647640-groups","accessed":"2026-10-09"},{"n":7,"title":"Chat box: Contact form","publisher":"Smartsupp Help Center","url":"https://help.smartsupp.com/en/articles/12647313-chat-box-contact-form","accessed":"2026-10-09"},{"n":8,"title":"Agents - general settings","publisher":"Smartsupp Help Center","url":"https://help.smartsupp.com/en/articles/12648781-agents-general-settings","accessed":"2026-10-09"},{"n":9,"title":"Can I remove the chat box logo?","publisher":"Smartsupp Help Center","url":"https://help.smartsupp.com/en/articles/12647252-can-i-remove-the-chat-box-logo","accessed":"2026-10-09"},{"n":10,"title":"Email notifications for missed conversations, offline messages and new contacts","publisher":"Smartsupp Help Center","url":"https://help.smartsupp.com/en/articles/12647595-email-notifications-for-missed-conversations-offline-messages-and-new-contacts","accessed":"2026-10-09"}]},{"id":"freshchat","name":"Freshchat","vendor":"Freshworks Inc.","category":"live-chat-software","website":"https://www.freshworks.com/live-chat-software/","rank":8,"of":12,"points":70,"by_criterion":[{"key":"price","name":"Price","earned":14,"available":20},{"key":"chat","name":"Chat handling","earned":16,"available":21},{"key":"visitors","name":"Visitors","earned":5,"available":13},{"key":"apps","name":"Apps and channels","earned":12,"available":14},{"key":"trust","name":"Data and trust","earned":10,"available":14},{"key":"connect","name":"Connections","earned":13,"available":18}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 10 agents","notes":"Chat widget, shared inbox, email, roles","src":[1]},{"name":"Growth","price":"$19/agent/month","usd_month":19,"billing":"yearly","for":"Per agent","notes":"Adds Freddy AI Agent, WhatsApp, Messenger, Instagram, SMS","src":[1]},{"name":"Pro","price":"$49/agent/month","usd_month":49,"billing":"yearly","for":"Per agent","notes":"Adds round robin and load-balanced assignment","src":[1]},{"name":"Enterprise","price":"$79/agent/month","usd_month":79,"billing":"yearly","for":"Per agent","notes":"Adds skill-based assignment","src":[1]}],"price_note":"Prices are per agent a month, billed annually. For 3 agents on Growth: 3 x $19 = $57 a month [1].","lines":[{"key":"free_plan","value":true,"points":8,"note":"Free plan includes the website chat widget for up to 10 agents [1]; a help article says up to 100 [2].","sources":[1,2]},{"key":"price","value":57,"points":6,"note":"Growth, $19 per agent a month billed annually, times 3 agents [1].","sources":[1]},{"key":"history","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"shared_canned","value":true,"points":4,"note":"Folders of canned responses can be shared with all agents or specific teams [3].","sources":[3]},{"key":"routing","value":true,"points":8,"note":"Assignment rules auto-assign conversations by content, visitor country, language or URL [4].","sources":[4]},{"key":"offline_form","value":true,"points":4,"note":"Visitors can leave contact details and a message when offline; it appears as a chat message [5].","sources":[5]},{"key":"visitor_location","value":null,"points":0,"note":"Not published on the vendor's pricing and live chat pages [1][13].","sources":[1,13]},{"key":"live_visitors","value":null,"points":0,"note":"Not published on the vendor's pricing and live chat pages [1][13].","sources":[1,13]},{"key":"proactive","value":true,"points":5,"note":"Triggered messages are sent to website visitors, for example after time on the pricing page [15]; pricing page lists proactive engagement [1].","sources":[1,15]},{"key":"mobile","value":["iOS app","Android app"],"points":4,"note":"Help article links Freshchat agent apps for iOS and Android [6]. No Windows app found.","sources":[6]},{"key":"channels","value":["Email","WhatsApp","Facebook Messenger","Instagram"],"points":8,"note":"Email on all plans; Messenger, Instagram and WhatsApp on Growth and above [1].","sources":[1]},{"key":"soc2","value":true,"points":6,"note":"Freshworks Trust Center lists SOC 2 Type 2 and ISO/IEC 27001:2022 at company level [7].","sources":[7]},{"key":"dpa","value":true,"points":4,"note":"Trust Center lists a Data Processing Agreement, available without a request [7].","sources":[7]},{"key":"two_factor","value":null,"points":0,"note":"Security page mentions two-factor authentication under access controls, not that agents can turn it on [14].","sources":[14]},{"key":"integrations","value":["Shopify","WordPress","WooCommerce","Slack"],"points":4,"note":"Help articles cover Shopify, WordPress and Slack integrations and a WooCommerce Smart Plug [9][10][11][12].","sources":[9,10,11,12]},{"key":"api","value":true,"points":4,"note":"Help center documents conversation APIs and webhooks [8].","sources":[8]},{"key":"white_label","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"ai_agent","value":true,"points":5,"note":"Freddy AI Agent is included on Growth and above, first 500 sessions free [1].","sources":[1]}],"sources":[{"n":1,"title":"Freshchat Pricing & Plans","publisher":"Freshworks","url":"https://www.freshworks.com/live-chat-software/pricing/","accessed":"2026-10-09"},{"n":2,"title":"How to get Freshchat for free","publisher":"Freshchat Support","url":"https://support.freshchat.com/support/solutions/articles/237065-how-to-get-freshchat-for-free","accessed":"2026-10-09"},{"n":3,"title":"Canned Responses","publisher":"Freshchat Support","url":"https://support.freshchat.com/support/solutions/articles/50000000087-canned-responses","accessed":"2026-10-09"},{"n":4,"title":"What are Assignment Rules in Freshchat?","publisher":"Freshchat Support","url":"https://support.freshchat.com/support/solutions/articles/50000000077-what-are-assignment-rules-in-freshchat-","accessed":"2026-10-09"},{"n":5,"title":"Offline Experience in Freshchat","publisher":"Freshchat Support","url":"https://support.freshchat.com/support/solutions/articles/50000000093-offline-experience-in-freshchat-","accessed":"2026-10-09"},{"n":6,"title":"Take Freshchat wherever your customers are","publisher":"Freshchat Support","url":"https://support.freshchat.com/support/solutions/articles/50000000051-take-freshchat-wherever-your-customers-are","accessed":"2026-10-09"},{"n":7,"title":"Freshworks Trust Center","publisher":"Freshworks","url":"https://trust.freshworks.com/","accessed":"2026-10-09"},{"n":8,"title":"Conversation APIs and Webhooks","publisher":"Freshchat Support","url":"https://support.freshchat.com/support/solutions/articles/239439-conversation-apis-and-webhooks","accessed":"2026-10-09"},{"n":9,"title":"Shopify Integration","publisher":"Freshchat Support","url":"https://support.freshchat.com/support/solutions/articles/50000000979-shopify-integration","accessed":"2026-10-09"},{"n":10,"title":"WordPress Integration","publisher":"Freshchat Support","url":"https://support.freshchat.com/support/solutions/articles/50000000977-wordpress-integration","accessed":"2026-10-09"},{"n":11,"title":"WooCommerce Smart Plug","publisher":"Freshchat Support","url":"https://support.freshchat.com/support/solutions/articles/234093-woocommerce-smart-plug","accessed":"2026-10-09"},{"n":12,"title":"Slack","publisher":"Freshchat Support","url":"https://support.freshchat.com/support/solutions/articles/50000000129-slack","accessed":"2026-10-09"},{"n":13,"title":"Freshworks live chat software","publisher":"Freshworks","url":"https://www.freshworks.com/live-chat-software/","accessed":"2026-10-09"},{"n":14,"title":"Freshworks security","publisher":"Freshworks","url":"https://www.freshworks.com/security/","accessed":"2026-10-09"},{"n":15,"title":"Triggered messages in Freshchat","publisher":"Freshchat Support","url":"https://support.freshchat.com/support/solutions/articles/50000000081-triggered-messages-in-freshchat-","accessed":"2026-10-09"}]},{"id":"chatwoot","name":"Chatwoot","vendor":"Chatwoot","category":"live-chat-software","website":"https://www.chatwoot.com/","rank":9,"of":12,"points":69,"by_criterion":[{"key":"price","name":"Price","earned":14,"available":20},{"key":"chat","name":"Chat handling","earned":13,"available":21},{"key":"visitors","name":"Visitors","earned":5,"available":13},{"key":"apps","name":"Apps and channels","earned":12,"available":14},{"key":"trust","name":"Data and trust","earned":14,"available":14},{"key":"connect","name":"Connections","earned":11,"available":18}],"plans":[{"name":"Hacker","price":"Free","usd_month":0,"billing":"free","for":"Up to 2 agents","notes":"Live chat only; 500 conversations a month; 30-day retention","src":[1]},{"name":"Startups","price":"$19/agent/month","usd_month":19,"billing":"monthly","for":"Per agent","notes":"All channels; 1-year retention; 300 AI credits","src":[1]},{"name":"Business","price":"$39/agent/month","usd_month":39,"billing":"monthly","for":"Per agent","notes":"Adds teams, automation rules, voice; 2-year retention","src":[1]},{"name":"Enterprise","price":"$99/agent/month","usd_month":99,"billing":"monthly","for":"Per agent","notes":"Adds SSO/SAML and audit logs; 3-year retention","src":[1]}],"price_note":"The pricing page shows one monthly price per agent and no yearly price [1]. Extra Captain AI credits cost $20 per 1,000 [1].","lines":[{"key":"free_plan","value":true,"points":8,"note":"Hacker is $0 for up to 2 agents with live chat and 500 conversations a month; no time limit is stated [1].","sources":[1]},{"key":"price","value":57,"points":6,"note":"Startups at $19 per agent a month, times 3 agents; only a monthly price is shown [1].","sources":[1]},{"key":"history","value":"under_year","points":1,"note":"Cheapest plan with live chat is Hacker, which lists 30 days of data retention; Startups lists 1 year [1].","sources":[1]},{"key":"shared_canned","value":true,"points":4,"note":"'All canned responses are available for all agents in the account' [6].","sources":[6]},{"key":"routing","value":true,"points":8,"note":"Round-robin auto-assignment divides conversations among available agents; the article names no plan [7].","sources":[7]},{"key":"offline_form","value":null,"points":0,"note":"Not published: the business hours article covers inboxes generally and the widget settings article does not say the widget takes messages when offline [8][13].","sources":[8,13]},{"key":"visitor_location","value":null,"points":0,"note":"Not published on the vendor's contacts article, which mentions country and city only as list filters [15].","sources":[15]},{"key":"live_visitors","value":null,"points":0,"note":"Not published on the vendor's features page; 'Live View' is described as a real-time support dashboard [2].","sources":[2]},{"key":"proactive","value":true,"points":5,"note":"Campaigns send messages on a set page after a set number of seconds [10].","sources":[10]},{"key":"mobile","value":["iOS app","Android app"],"points":4,"note":"Mobile apps page links to an App Store app and a Google Play app; no Windows app is listed [4].","sources":[4]},{"key":"channels","value":["Email","WhatsApp","Facebook Messenger","Instagram"],"points":8,"note":"Features page lists email via IMAP/SMTP, WhatsApp, Facebook Messenger and Instagram as inbox channels; paid plans [2][1].","sources":[1,2]},{"key":"soc2","value":true,"points":6,"note":"Security page says 'SOC 2 Type II Certified' [3].","sources":[3]},{"key":"dpa","value":true,"points":4,"note":"Security page says data processing agreements are available [3].","sources":[3]},{"key":"two_factor","value":true,"points":4,"note":"Agents enable two-factor authentication in profile settings; security page says it is available for all accounts [3][9].","sources":[3,9]},{"key":"integrations","value":["WordPress","Slack"],"points":2,"note":"WordPress plugin on GitHub [11] and Slack integration [5]; Shopify and WooCommerce are listed as coming Q4 2026 [5].","sources":[5,11]},{"key":"api","value":true,"points":4,"note":"Developer docs describe REST APIs and a webhook system; webhooks send conversation and message events [12][14].","sources":[12,14]},{"key":"white_label","value":null,"points":0,"note":"Not published on the vendor's features page or live chat settings article [2][13].","sources":[2,13]},{"key":"ai_agent","value":true,"points":5,"note":"Captain Assistant is a chatbot that answers customer questions; paid plans include monthly AI credits [1].","sources":[1]}],"sources":[{"n":1,"title":"Chatwoot pricing","publisher":"Chatwoot","url":"https://www.chatwoot.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Chatwoot features","publisher":"Chatwoot","url":"https://www.chatwoot.com/features","accessed":"2026-10-09"},{"n":3,"title":"Chatwoot security","publisher":"Chatwoot","url":"https://www.chatwoot.com/security","accessed":"2026-10-09"},{"n":4,"title":"Chatwoot mobile apps","publisher":"Chatwoot","url":"https://www.chatwoot.com/mobile-apps","accessed":"2026-10-09"},{"n":5,"title":"Chatwoot integrations","publisher":"Chatwoot","url":"https://www.chatwoot.com/features/integrations","accessed":"2026-10-09"},{"n":6,"title":"How to create saved reply templates with Canned Responses?","publisher":"Chatwoot Help Center","url":"https://www.chatwoot.com/hc/user-guide/articles/1677501325-how-to-create-saved-reply-templates-with-canned-responses","accessed":"2026-10-09"},{"n":7,"title":"Assigning conversations in a round-robin fashion","publisher":"Chatwoot Help Center","url":"https://www.chatwoot.com/hc/user-guide/articles/1677696868-assigning-conversations-in-a-round_robin-fashion","accessed":"2026-10-09"},{"n":8,"title":"Business Hours and Auto-Responder","publisher":"Chatwoot Help Center","url":"https://www.chatwoot.com/hc/user-guide/articles/1777421876-business-hours-and-auto_responder","accessed":"2026-10-09"},{"n":9,"title":"Multi-Factor Authentication (MFA) in Chatwoot","publisher":"Chatwoot Help Center","url":"https://www.chatwoot.com/hc/user-guide/articles/1758558189-multi_factor-authentication-mfa-in-chatwoot","accessed":"2026-10-09"},{"n":10,"title":"How to use Campaigns?","publisher":"Chatwoot Help Center","url":"https://www.chatwoot.com/hc/user-guide/articles/1677738682-how-to-use-campaigns","accessed":"2026-10-09"},{"n":11,"title":"How to install live chat on a WordPress website?","publisher":"Chatwoot Help Center","url":"https://www.chatwoot.com/hc/user-guide/articles/1677669989-how-to-install-live-chat-on-a-word_press-website","accessed":"2026-10-09"},{"n":12,"title":"Chatwoot developer documentation","publisher":"Chatwoot","url":"https://developers.chatwoot.com/introduction","accessed":"2026-10-09"},{"n":13,"title":"Website live chat settings explained","publisher":"Chatwoot Help Center","url":"https://www.chatwoot.com/hc/user-guide/articles/1677580558-website-live-chat-settings-explained","accessed":"2026-10-09"},{"n":14,"title":"How to use webhooks?","publisher":"Chatwoot Help Center","url":"https://www.chatwoot.com/hc/user-guide/articles/1677693021-how-to-use-webhooks","accessed":"2026-10-09"},{"n":15,"title":"Understanding Contacts","publisher":"Chatwoot Help Center","url":"https://www.chatwoot.com/hc/user-guide/articles/1677498364-understanding-contacts","accessed":"2026-10-09"}]},{"id":"chaport","name":"Chaport","vendor":"Chaport Inc.","category":"live-chat-software","website":"https://www.chaport.com/","rank":10,"of":12,"points":60,"by_criterion":[{"key":"price","name":"Price","earned":17,"available":20},{"key":"chat","name":"Chat handling","earned":17,"available":21},{"key":"visitors","name":"Visitors","earned":5,"available":13},{"key":"apps","name":"Apps and channels","earned":10,"available":14},{"key":"trust","name":"Data and trust","earned":4,"available":14},{"key":"connect","name":"Connections","earned":7,"available":18}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"2 operators","notes":"Unlimited chats and websites; 60-day chat history; no time limit","src":[1,7]},{"name":"Pro","price":"EUR 29/month billed yearly","usd_month":null,"billing":"yearly","for":"4 operators","notes":"EUR 39 billed monthly; unlimited history, auto-invitations, REST API","src":[1]},{"name":"Unlimited","price":"EUR 99/month billed yearly","usd_month":null,"billing":"yearly","for":"Unlimited operators","notes":"EUR 129 billed monthly; adds chatbots, teams, assignment rules, shared saved replies","src":[1]}],"price_note":"The pricing page shows euros only. Other Chaport pages quote dollar figures that differ from it, so we use the pricing page [1][3][6].","lines":[{"key":"free_plan","value":true,"points":8,"note":"Free plan with 2 operators and unlimited chats; after the trial the account moves to Free, which the FAQ says stays available forever [1][10].","sources":[1,10]},{"key":"price","value":32.44,"points":9,"note":"Pro, EUR 29 a month billed yearly, includes 4 operators so 3 agents fit [1]. Converted at €1 = $1.1186 [13].","sources":[1]},{"key":"history","value":"under_year","points":1,"note":"The Free plan keeps correspondence history for 60 days; Pro and Unlimited keep it without a limit [7].","sources":[7]},{"key":"shared_canned","value":true,"points":4,"note":"The comparison table lists shared saved replies that can be shared with all operators, on Unlimited [1].","sources":[1]},{"key":"routing","value":true,"points":8,"note":"Assignment rules assign chats to operators or teams by visitor info and message text; Unlimited [1].","sources":[1]},{"key":"offline_form","value":true,"points":4,"note":"Offline messages: receive messages when all operators are offline. An email notice goes to the account email [1][12].","sources":[1,12]},{"key":"visitor_location","value":null,"points":0,"note":"Detailed visitor info lists visitor language, location, browser and start page. The page does not say country or city [1].","sources":[1]},{"key":"live_visitors","value":null,"points":0,"note":"Not published on the pricing page, which lists only per-chat visitor behaviour [1].","sources":[1]},{"key":"proactive","value":true,"points":5,"note":"Auto-invitations are automatic pop-up messages that start chats; Pro and above. Free has one default branded invitation [1].","sources":[1]},{"key":"mobile","value":["Windows app","iOS app","Android app"],"points":6,"note":"The download page links a Windows installer, a Mac app, an App Store app and a Google Play app [2].","sources":[2]},{"key":"channels","value":["Email","Facebook Messenger"],"points":4,"note":"Email and Facebook arrive in Chaport; the Facebook guide names Messenger. WhatsApp and Instagram are not listed [3][8].","sources":[3,8]},{"key":"soc2","value":null,"points":0,"note":"Not published on the vendor's GDPR page [5].","sources":[5]},{"key":"dpa","value":true,"points":4,"note":"Chaport prepared a Data Processing Addendum and asks customers to email a request to sign it [5].","sources":[5]},{"key":"two_factor","value":null,"points":0,"note":"Not published on the vendor's pages [5][9].","sources":[5,9]},{"key":"integrations","value":["Shopify","WordPress","Zapier"],"points":3,"note":"The integrations page lists Shopify, WordPress and Zapier; WooCommerce and Slack are not listed. Wix has an install guide only [4][9].","sources":[4,9]},{"key":"api","value":true,"points":4,"note":"The pricing table lists a REST and JavaScript API, from Pro [1].","sources":[1]},{"key":"white_label","value":null,"points":0,"note":"Not published on the vendor's pages [1][9].","sources":[1,9]},{"key":"ai_agent","value":null,"points":0,"note":"The chatbot page describes button-based scenario bots. No Chaport product page mentions AI [6].","sources":[6]}],"sources":[{"n":1,"title":"Chaport pricing and plans comparison","publisher":"Chaport","url":"https://www.chaport.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Download Chaport apps","publisher":"Chaport","url":"https://www.chaport.com/download","accessed":"2026-10-09"},{"n":3,"title":"Chaport multi-channel","publisher":"Chaport","url":"https://www.chaport.com/multi-channel","accessed":"2026-10-09"},{"n":4,"title":"Chaport integrations","publisher":"Chaport","url":"https://www.chaport.com/integrations","accessed":"2026-10-09"},{"n":5,"title":"Chaport GDPR","publisher":"Chaport","url":"https://www.chaport.com/gdpr","accessed":"2026-10-09"},{"n":6,"title":"Chaport chatbots","publisher":"Chaport","url":"https://www.chaport.com/chatbots","accessed":"2026-10-09"},{"n":7,"title":"History","publisher":"Chaport Help Center","url":"https://www.chaport.com/help/chats/history","accessed":"2026-10-09"},{"n":8,"title":"Integration with Facebook","publisher":"Chaport Help Center","url":"https://www.chaport.com/help/integrations/integration-with-facebook","accessed":"2026-10-09"},{"n":9,"title":"Chaport Help Center","publisher":"Chaport","url":"https://www.chaport.com/help","accessed":"2026-10-09"},{"n":10,"title":"Plans and pricing FAQ","publisher":"Chaport Help Center","url":"https://www.chaport.com/help/plans-and-pricing/plans-and-pricing-faq","accessed":"2026-10-09"},{"n":11,"title":"Chaport home page","publisher":"Chaport","url":"https://www.chaport.com/","accessed":"2026-10-09"},{"n":12,"title":"Email notifications","publisher":"Chaport Help Center","url":"https://www.chaport.com/help/notifications/email-notifications","accessed":"2026-10-09"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":13}]},{"id":"helpcrunch","name":"HelpCrunch","vendor":"HelpCrunch","category":"live-chat-software","website":"https://helpcrunch.com/","rank":11,"of":12,"points":58,"by_criterion":[{"key":"price","name":"Price","earned":9,"available":20},{"key":"chat","name":"Chat handling","earned":16,"available":21},{"key":"visitors","name":"Visitors","earned":5,"available":13},{"key":"apps","name":"Apps and channels","earned":12,"available":14},{"key":"trust","name":"Data and trust","earned":0,"available":14},{"key":"connect","name":"Connections","earned":16,"available":18}],"plans":[{"name":"Basic","price":"$12/member/month billed yearly","usd_month":12,"billing":"yearly","for":"Per team member","notes":"$15 billed monthly; 3 members $36 yearly; no branding removal","src":[2]},{"name":"Pro","price":"$20/member/month billed yearly","usd_month":20,"billing":"yearly","for":"Per team member","notes":"$25 billed monthly; adds assignment rules, branding removal, WhatsApp, AI agents","src":[12,6,18]},{"name":"Unlimited","price":"$495/month billed yearly","usd_month":495,"billing":"yearly","for":"Unlimited team members","notes":"$620 billed monthly; priced with 50,000 emails a month","src":[13]}],"price_note":"Prices come from the tariff data the pricing page loads. The page offers a monthly and a yearly toggle with yearly saving 20% [1][2].","lines":[{"key":"free_plan","value":false,"points":0,"note":"The pricing page lists Basic, PRO and Unlimited plus a free 14-day trial; no free plan [1].","sources":[1]},{"key":"price","value":36,"points":9,"note":"Basic for 3 team members: $36 a month billed yearly ($45 billed monthly) [2].","sources":[2]},{"key":"history","value":null,"points":0,"note":"Not published on the vendor's pages [1][2].","sources":[1,2]},{"key":"shared_canned","value":true,"points":4,"note":"Saved responses let everyone on the team use the same reply with their own name [7].","sources":[7]},{"key":"routing","value":true,"points":8,"note":"Assignment rules automatically route chats to a department or agent; Pro and Enterprise plans [6].","sources":[6]},{"key":"offline_form","value":true,"points":4,"note":"When no agent is online the widget switches to offline mode and visitors can leave messages for the team; the pre-chat form can become an after-hours form [14][15].","sources":[14,15]},{"key":"visitor_location","value":null,"points":0,"note":"Not published; the docs on user data do not mention visitor country or city [10].","sources":[10]},{"key":"live_visitors","value":null,"points":0,"note":"Not published; docs show an online indicator in the inbox and contacts, not a live visitor list [11].","sources":[11]},{"key":"proactive","value":true,"points":5,"note":"Proactive auto messages can fire on time on page or the current page URL [8].","sources":[8]},{"key":"mobile","value":["iOS app","Android app"],"points":4,"note":"The mobile page links the HelpCrunch Inbox app on the App Store and the agent app on Google Play [4].","sources":[4]},{"key":"channels","value":["Email","WhatsApp","Facebook Messenger","Instagram"],"points":8,"note":"Home page unites email and messengers in one dashboard; integrations page lists WhatsApp, Messenger and Instagram DMs [3][5].","sources":[3,5]},{"key":"soc2","value":null,"points":0,"note":"Not published on the vendor's pages [5][9].","sources":[5,9]},{"key":"dpa","value":null,"points":0,"note":"Not published on the vendor's pages [5][9].","sources":[5,9]},{"key":"two_factor","value":null,"points":0,"note":"Not published on the vendor's pages [9].","sources":[9]},{"key":"integrations","value":["Shopify","WordPress","Zapier","Slack"],"points":4,"note":"The integrations page lists Shopify, WordPress, Zapier and Slack; WooCommerce and Wix are not listed [3].","sources":[3]},{"key":"api","value":true,"points":4,"note":"The docs list a REST API, a JavaScript API and webhooks [9].","sources":[9]},{"key":"white_label","value":true,"points":3,"note":"The tariff data shows white label off on Basic and on for Pro and Unlimited [2][12][13].","sources":[2,12,13]},{"key":"ai_agent","value":true,"points":5,"note":"Pro and Unlimited include AI agents, not Basic; the chatbot page shows an AI chatbot in the widget [16][17].","sources":[16,17]}],"sources":[{"n":1,"title":"HelpCrunch pricing","publisher":"HelpCrunch","url":"https://helpcrunch.com/pricing.html","accessed":"2026-10-09"},{"n":2,"title":"HelpCrunch tariff data loaded by the pricing page","publisher":"HelpCrunch","url":"https://organizations.helpcrunch.com/tariffs?type=basic&hidden=false&emails=0&agents=3","accessed":"2026-10-09"},{"n":3,"title":"HelpCrunch integrations","publisher":"HelpCrunch","url":"https://helpcrunch.com/integrations.html","accessed":"2026-10-09"},{"n":4,"title":"HelpCrunch mobile live chat","publisher":"HelpCrunch","url":"https://helpcrunch.com/mobile-live-chat.html","accessed":"2026-10-09"},{"n":5,"title":"HelpCrunch home page","publisher":"HelpCrunch","url":"https://helpcrunch.com/","accessed":"2026-10-09"},{"n":6,"title":"Assignment rules","publisher":"HelpCrunch Docs","url":"https://docs.helpcrunch.com/en/getting-started/assignment-rules","accessed":"2026-10-09"},{"n":7,"title":"Use saved responses in chat","publisher":"HelpCrunch Docs","url":"https://docs.helpcrunch.com/en/inbox/saved-responses","accessed":"2026-10-09"},{"n":8,"title":"Proactive chat auto messages","publisher":"HelpCrunch Docs","url":"https://docs.helpcrunch.com/en/auto-and-manual-messages/create-a-new-auto-message","accessed":"2026-10-09"},{"n":9,"title":"HelpCrunch documentation","publisher":"HelpCrunch Docs","url":"https://docs.helpcrunch.com/","accessed":"2026-10-09"},{"n":10,"title":"Track user data","publisher":"HelpCrunch Docs","url":"https://docs.helpcrunch.com/en/inbox/user-data-and-tracking","accessed":"2026-10-09"},{"n":11,"title":"See user online status in chat","publisher":"HelpCrunch Docs","url":"https://docs.helpcrunch.com/en/inbox/online-status","accessed":"2026-10-09"},{"n":12,"title":"HelpCrunch tariff data, Pro plan","publisher":"HelpCrunch","url":"https://organizations.helpcrunch.com/tariffs?type=pro&hidden=false&emails=0&agents=3","accessed":"2026-10-09"},{"n":13,"title":"HelpCrunch tariff data, Unlimited plan","publisher":"HelpCrunch","url":"https://organizations.helpcrunch.com/tariffs?type=unlimited&hidden=false","accessed":"2026-10-09"},{"n":14,"title":"Online and offline modes","publisher":"HelpCrunch Docs","url":"https://docs.helpcrunch.com/en/channels/online-and-offline-modes","accessed":"2026-10-09"},{"n":15,"title":"HelpCrunch advanced chat tools","publisher":"HelpCrunch","url":"https://helpcrunch.com/advanced-chat-tools.html","accessed":"2026-10-09"},{"n":16,"title":"AI agents pricing and limits","publisher":"HelpCrunch Docs","url":"https://docs.helpcrunch.com/en/chatbot/ai-agents-pricing-and-limits","accessed":"2026-10-09"},{"n":17,"title":"HelpCrunch chatbot","publisher":"HelpCrunch","url":"https://helpcrunch.com/chatbot.html","accessed":"2026-10-09"},{"n":18,"title":"WhatsApp integration","publisher":"HelpCrunch Docs","url":"https://docs.helpcrunch.com/en/channels/whatsapp-integration","accessed":"2026-10-09"}]},{"id":"olark","name":"Olark","vendor":"Olark","category":"live-chat-software","website":"https://www.olark.com/","rank":12,"of":12,"points":44,"by_criterion":[{"key":"price","name":"Price","earned":3,"available":20},{"key":"chat","name":"Chat handling","earned":16,"available":21},{"key":"visitors","name":"Visitors","earned":8,"available":13},{"key":"apps","name":"Apps and channels","earned":0,"available":14},{"key":"trust","name":"Data and trust","earned":4,"available":14},{"key":"connect","name":"Connections","earned":13,"available":18}],"plans":[{"name":"Live Chat","price":"$29/agent/month","usd_month":29,"billing":"monthly","for":"Per agent","notes":"Live chat without AI; 14-day trial; billing term not stated","src":[1]},{"name":"Standard AI Website Agent","price":"$400/month","usd_month":400,"billing":"yearly","for":"1 agent seat included","notes":"$4,800 a year; extra agents $29 a month each","src":[1]}],"price_note":"The page shows one price for Live Chat and does not state a billing term. Three agents at $29 each cost $87 a month [1].","lines":[{"key":"free_plan","value":false,"points":0,"note":"The pricing page lists a paid Live Chat plan and a 14-day trial, with no free plan [1].","sources":[1]},{"key":"price","value":87,"points":3,"note":"Live Chat at $29 per agent a month, times 3 agents; the page shows a single price [1].","sources":[1]},{"key":"history","value":null,"points":0,"note":"Not published on the vendor's pricing or features pages [1][4].","sources":[1,4]},{"key":"shared_canned","value":true,"points":4,"note":"Administrators create Team Shortcuts that all agents on the account share [8].","sources":[8]},{"key":"routing","value":true,"points":8,"note":"The features page lists agent groups, routing rules and chat limits per agent [4].","sources":[4]},{"key":"offline_form","value":true,"points":4,"note":"The features page says the widget captures messages when the team is away; the webhook guide covers offline messages [4][10].","sources":[4,10]},{"key":"visitor_location","value":true,"points":3,"note":"The features page says agents see location; the API docs list approximate city and country for a visitor [4][11].","sources":[4,11]},{"key":"live_visitors","value":null,"points":0,"note":"A help article mentions a console visitor list but does not say it updates in real time [9].","sources":[9]},{"key":"proactive","value":true,"points":5,"note":"The features page says chats start when your rules are met; the help article gives rules on page URL and seconds on page [4][12].","sources":[4,12]},{"key":"mobile","value":[],"points":0,"note":"Help lists third-party apps (Trillian, Xabber, Monal), not official ones, and says Olark's own mobile beta is deprecated [7].","sources":[7]},{"key":"channels","value":[],"points":0,"note":"The integrations page lists no email, WhatsApp, Messenger or Instagram inbox channel [3]. WhatsApp/SMS appear on the features page without inbox detail [4].","sources":[3,4]},{"key":"soc2","value":null,"points":0,"note":"Not published on the vendor's GDPR or security pages [5][6].","sources":[5,6]},{"key":"dpa","value":true,"points":4,"note":"Olark's GDPR page says to email for its standard DPA to be signed [5].","sources":[5]},{"key":"two_factor","value":null,"points":0,"note":"Not published on the vendor's pages [4][6].","sources":[4,6]},{"key":"integrations","value":["Shopify","WordPress","WooCommerce","Zapier"],"points":4,"note":"Listed on the integrations page. Slack is marked beta, so it does not count; Wix is not listed [3].","sources":[3]},{"key":"api","value":true,"points":4,"note":"A webhook guide documents HTTP POSTs of chat transcripts and optional events [10].","sources":[10]},{"key":"white_label","value":null,"points":0,"note":"Not published on the vendor's pages [1][4].","sources":[1,4]},{"key":"ai_agent","value":true,"points":5,"note":"The Standard AI Website Agent plan is sold at $400 a month and answers visitors from your site [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"Olark pricing","publisher":"Olark","url":"https://www.olark.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Olark home page","publisher":"Olark","url":"https://www.olark.com/","accessed":"2026-10-09"},{"n":3,"title":"Olark integrations","publisher":"Olark","url":"https://www.olark.com/integrations","accessed":"2026-10-09"},{"n":4,"title":"Olark features","publisher":"Olark","url":"https://www.olark.com/features/","accessed":"2026-10-09"},{"n":5,"title":"Olark GDPR","publisher":"Olark","url":"https://www.olark.com/gdpr/","accessed":"2026-10-09"},{"n":6,"title":"Olark vulnerability disclosure policy","publisher":"Olark","url":"https://www.olark.com/security","accessed":"2026-10-09"},{"n":7,"title":"Olark mobile chat","publisher":"Olark","url":"https://www.olark.com/help/mobile/","accessed":"2026-10-09"},{"n":8,"title":"Send messages faster with shortcuts","publisher":"Olark","url":"https://www.olark.com/help/shortcuts/","accessed":"2026-10-09"},{"n":9,"title":"Why is my visitor list empty?","publisher":"Olark","url":"https://www.olark.com/help/empty-buddylist/","accessed":"2026-10-09"},{"n":10,"title":"Webhooks integration guide","publisher":"Olark","url":"https://www.olark.com/help/webhooks/","accessed":"2026-10-09"},{"n":11,"title":"Olark API: visitor details","publisher":"Olark","url":"https://www.olark.com/api/api_visitor_getdetails","accessed":"2026-10-09"},{"n":12,"title":"Olark proactive messages","publisher":"Olark","url":"https://www.olark.com/help/proactive-messages","accessed":"2026-10-09"}]},{"id":"vlc","name":"VLC media player","vendor":"VideoLAN","category":"media-player-software","website":"https://www.videolan.org/vlc/","rank":1,"of":12,"points":86,"by_criterion":[{"key":"platforms","name":"Systems","earned":12,"available":12},{"key":"video","name":"Video","earned":29,"available":31},{"key":"sources","name":"Streams, audio and library","earned":13,"available":25},{"key":"trust","name":"Ads and privacy","earned":20,"available":20},{"key":"price","name":"Price","earned":12,"available":12}],"plans":[{"name":"VLC media player","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Free and open source; donations are optional","src":[1,3]}],"price_note":null,"lines":[{"key":"platforms","value":["macOS","Linux","Android","iOS"],"points":12,"note":"VideoLAN's site offers macOS, Linux, Android (Play Store, APK) and iOS (App Store, IPA) downloads [1][6][7].","sources":[1,6,7]},{"key":"disc_playback","value":true,"points":5,"note":"The Open Disc dialog offers DVD, Blu-ray, Audio CD and SVCD/VCD [11].","sources":[11]},{"key":"no_codec_pack","value":true,"points":6,"note":"VideoLAN says VLC plays most codecs with no codec packs needed [1].","sources":[1]},{"key":"hw_decode","value":true,"points":7,"note":"The 3.0 release notes describe HEVC hardware decoding on Windows through DxVA2 and D3D11, on by default [4][5].","sources":[4,5]},{"key":"hdr","value":true,"points":5,"note":"The 3.0 release notes list HDR10 support in Direct3D11 and HDR tone-mapping [4].","sources":[4]},{"key":"subtitles","value":["External subtitle files","Embedded subtitle tracks","Styled ASS/SSA subtitles"],"points":6,"note":"The manual covers subtitle files and embedded subtitles; the features page lists SSA1-5. No subtitle search is named [2][8].","sources":[2,8]},{"key":"streaming","value":["HTTP or HTTPS URLs","HLS","RTSP or RTMP"],"points":6,"note":"Features page lists HTTP/FTP input; 3.0 notes add HLS v4 to v7; the streaming guide shows receiving with vlc rtsp://… [2][4][12].","sources":[2,4,12]},{"key":"audio_tools","value":["Equaliser","Exclusive audio output (WASAPI or ASIO)"],"points":4,"note":"The manual describes a 10-band equalizer; the 3.0 notes list WASAPI pass-through. Gapless and ReplayGain are not named [9][4].","sources":[9,4]},{"key":"library","value":null,"points":0,"note":"Not published on the vendor's features page or user manual [2][8].","sources":[2,8]},{"key":"extensions","value":true,"points":3,"note":"The user manual has an Add-ons section for Lua extensions copied into VLC's program folder [10].","sources":[10]},{"key":"open_source","value":true,"points":8,"note":"VideoLAN describes VLC as free and open-source software under open-source licences [1].","sources":[1]},{"key":"no_ads","value":true,"points":8,"note":"VideoLAN states VLC has no spyware and no ads; the Windows download page shows no bundled offers [1][3].","sources":[1,3]},{"key":"no_tracking","value":true,"points":4,"note":"VideoLAN's home page says VLC has no user tracking [1].","sources":[1]},{"key":"price","value":0,"points":12,"note":"Free to download and use; a donation link is optional [1][3].","sources":[1,3]}],"sources":[{"n":1,"title":"VLC: Official site","publisher":"VideoLAN","url":"https://www.videolan.org/vlc/","accessed":"2026-10-08"},{"n":2,"title":"VLC features","publisher":"VideoLAN","url":"https://www.videolan.org/vlc/features.html","accessed":"2026-10-08"},{"n":3,"title":"Official download of VLC media player for Windows","publisher":"VideoLAN","url":"https://www.videolan.org/vlc/download-windows.html","accessed":"2026-10-08"},{"n":4,"title":"VLC 3.0.0 release notes","publisher":"VideoLAN","url":"https://www.videolan.org/vlc/releases/3.0.0.html","accessed":"2026-10-08"},{"n":5,"title":"VLC 3.0.21 release notes","publisher":"VideoLAN","url":"https://www.videolan.org/vlc/releases/3.0.21.html","accessed":"2026-10-08"},{"n":6,"title":"Official download of VLC media player for Android","publisher":"VideoLAN","url":"https://www.videolan.org/vlc/download-android.html","accessed":"2026-10-08"},{"n":7,"title":"Official download of VLC media player for iOS","publisher":"VideoLAN","url":"https://www.videolan.org/vlc/download-ios.html","accessed":"2026-10-08"},{"n":8,"title":"VLC user documentation: Subtitles","publisher":"VideoLAN","url":"https://docs.videolan.me/vlc-user/desktop/3.0/en/basic/subtitles.html","accessed":"2026-10-08"},{"n":9,"title":"VLC user documentation: Adjustments and effects","publisher":"VideoLAN","url":"https://docs.videolan.me/vlc-user/desktop/3.0/en/basic/settings/adjustmentsandeffects.html","accessed":"2026-10-08"},{"n":10,"title":"VLC user documentation: Add-ons","publisher":"VideoLAN","url":"https://docs.videolan.me/vlc-user/desktop/3.0/en/addons/index.html","accessed":"2026-10-08"},{"n":11,"title":"VLC user documentation: Media","publisher":"VideoLAN","url":"https://docs.videolan.me/vlc-user/desktop/3.0/en/basic/media.html","accessed":"2026-10-08"},{"n":12,"title":"VLC user documentation: Stream using RTSP","publisher":"VideoLAN","url":"https://docs.videolan.me/vlc-user/desktop/3.0/en/advanced/streaming/rtsp_session.html","accessed":"2026-10-09"}]},{"id":"kodi","name":"Kodi","vendor":"Kodi Foundation","category":"media-player-software","website":"https://kodi.tv/","rank":2,"of":12,"points":76,"by_criterion":[{"key":"platforms","name":"Systems","earned":12,"available":12},{"key":"video","name":"Video","earned":25,"available":31},{"key":"sources","name":"Streams, audio and library","earned":19,"available":25},{"key":"trust","name":"Ads and privacy","earned":8,"available":20},{"key":"price","name":"Price","earned":12,"available":12}],"plans":[{"name":"Kodi","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Free and open source; donations are optional","src":[1,14]}],"price_note":null,"lines":[{"key":"platforms","value":["macOS","Linux","Android","iOS"],"points":12,"note":"Release mirror has osx, android and iOS folders; the README says Kodi is a native Linux app and points to its downloads section [1][3][4][5][6].","sources":[1,3,4,5,6]},{"key":"disc_playback","value":true,"points":5,"note":"Settings name DVD playback and Blu-ray region code and playback mode [8].","sources":[8]},{"key":"no_codec_pack","value":null,"points":0,"note":"The README says it plays almost all popular formats but does not say it has its own decoders [1].","sources":[1]},{"key":"hw_decode","value":true,"points":7,"note":"Windows setting: Allow hardware acceleration DXVA2, 'Enable DXVA2 hardware decoding of video files' [7].","sources":[7]},{"key":"hdr","value":true,"points":5,"note":"Video settings describe tone mapping of HDR video to SDR, and control of the screen's HDR mode [7][9].","sources":[7,9]},{"key":"subtitles","value":["External subtitle files","Embedded subtitle tracks","Styled ASS/SSA subtitles","Subtitle search in the player"],"points":8,"note":"Wiki names stand-alone files, embedded subtitles, SSA/ASS format, and search and download from full-screen playback [10].","sources":[10]},{"key":"streaming","value":["HTTP or HTTPS URLs","RTSP or RTMP","DLNA or UPnP"],"points":6,"note":"Stream page names http://, rtsp:// and UPnP shares. HTTPS counted with HTTP; HLS and RTMP not named [13].","sources":[13]},{"key":"audio_tools","value":["ReplayGain or loudness levelling","Exclusive audio output (WASAPI or ASIO)"],"points":4,"note":"ReplayGain levels in music settings; audio settings recommend WASAPI on Windows. Gapless and equaliser not named [11][12].","sources":[11,12]},{"key":"library","value":true,"points":6,"note":"README says Kodi scans media into a personalised library with covers and descriptions [1].","sources":[1]},{"key":"extensions","value":true,"points":3,"note":"README describes add-ons, mainly written in Python and XML [1].","sources":[1]},{"key":"open_source","value":true,"points":8,"note":"Source code on GitHub under GPL-2.0-or-later [2].","sources":[2]},{"key":"no_ads","value":null,"points":0,"note":"Not published in the repository README [1].","sources":[1]},{"key":"no_tracking","value":null,"points":0,"note":"Not published in the repository README [1].","sources":[1]},{"key":"price","value":0,"points":12,"note":"The wiki FAQ calls Kodi free and open source; the README asks only for optional donations [1][14].","sources":[1,14]}],"sources":[{"n":1,"title":"xbmc/xbmc README","publisher":"GitHub","url":"https://github.com/xbmc/xbmc","accessed":"2026-10-09"},{"n":2,"title":"xbmc/xbmc LICENSE","publisher":"GitHub","url":"https://github.com/xbmc/xbmc/blob/master/LICENSE.md","accessed":"2026-10-09"},{"n":3,"title":"Kodi releases mirror","publisher":"Kodi Foundation","url":"https://mirrors.kodi.tv/releases/","accessed":"2026-10-09"},{"n":4,"title":"Kodi releases: osx","publisher":"Kodi Foundation","url":"https://mirrors.kodi.tv/releases/osx/","accessed":"2026-10-09"},{"n":5,"title":"Kodi releases: android","publisher":"Kodi Foundation","url":"https://mirrors.kodi.tv/releases/android/","accessed":"2026-10-09"},{"n":6,"title":"Kodi releases: darwin/ios-arm64","publisher":"Kodi Foundation","url":"https://mirrors.kodi.tv/releases/darwin/ios-arm64/","accessed":"2026-10-09"},{"n":7,"title":"Settings/Player/Videos","publisher":"Kodi Wiki","url":"https://kodi.wiki/view/Settings/Player/Videos","accessed":"2026-10-09"},{"n":8,"title":"Settings/Player/Discs","publisher":"Kodi Wiki","url":"https://kodi.wiki/view/Settings/Player/Discs","accessed":"2026-10-09"},{"n":9,"title":"Video playback","publisher":"Kodi Wiki","url":"https://kodi.wiki/view/Video_playback","accessed":"2026-10-09"},{"n":10,"title":"Subtitles","publisher":"Kodi Wiki","url":"https://kodi.wiki/view/Subtitles","accessed":"2026-10-09"},{"n":11,"title":"Settings/System/Audio","publisher":"Kodi Wiki","url":"https://kodi.wiki/view/Settings/System/Audio","accessed":"2026-10-09"},{"n":12,"title":"Settings/Player/Music","publisher":"Kodi Wiki","url":"https://kodi.wiki/view/Settings/Player/Music","accessed":"2026-10-09"},{"n":13,"title":"Internet video and audio streams","publisher":"Kodi Wiki","url":"https://kodi.wiki/view/Internet_video_and_audio_streams","accessed":"2026-10-09"},{"n":14,"title":"FAQs","publisher":"Kodi Wiki","url":"https://kodi.wiki/view/FAQs","accessed":"2026-10-09"},{"n":15,"title":"Supported hardware","publisher":"Kodi Wiki","url":"https://kodi.wiki/view/Supported_hardware","accessed":"2026-10-09"},{"n":16,"title":"Kodi forum breach: User data, encrypted passwords grabbed","publisher":"Help Net Security","url":"https://www.helpnetsecurity.com/2023/04/12/kodi-forum-breach/","accessed":"2026-10-09"}]},{"id":"mpv","name":"mpv","vendor":"mpv project","category":"media-player-software","website":"https://mpv.io/","rank":3,"of":12,"points":67,"by_criterion":[{"key":"platforms","name":"Systems","earned":3,"available":12},{"key":"video","name":"Video","earned":29,"available":31},{"key":"sources","name":"Streams, audio and library","earned":15,"available":25},{"key":"trust","name":"Ads and privacy","earned":8,"available":20},{"key":"price","name":"Price","earned":12,"available":12}],"plans":[{"name":"mpv","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Open source; no paid edition listed","src":[1,2,4]}],"price_note":null,"lines":[{"key":"platforms","value":["Android"],"points":3,"note":"Installation page links an Android app on Google Play; its Windows, macOS and Linux builds are third-party or test builds [2].","sources":[2]},{"key":"disc_playback","value":true,"points":5,"note":"Manual documents DVD playback without menus, and Blu-ray playback including ISO files [3].","sources":[3]},{"key":"no_codec_pack","value":true,"points":6,"note":"Homepage says mpv supports a wide variety of codecs [1]. README says it is built on the FFmpeg libraries, linked statically by mpv-build [4].","sources":[1,4]},{"key":"hw_decode","value":true,"points":7,"note":"Manual lists d3d11va (Windows 8 and later) and dxva2 (Windows) hardware decoding [3].","sources":[3]},{"key":"hdr","value":true,"points":5,"note":"Homepage lists HDR among video output features; manual documents HDR output and tone mapping [1][3].","sources":[1,3]},{"key":"subtitles","value":["External subtitle files","Embedded subtitle tracks","Styled ASS/SSA subtitles"],"points":6,"note":"Manual covers external subtitle files, selecting embedded subtitle streams and ASS/SSA options; no in-player subtitle search found [3].","sources":[3]},{"key":"streaming","value":["HTTP or HTTPS URLs","HLS","RTSP or RTMP"],"points":6,"note":"Manual lists http/https addresses, an HLS stream option and an RTSP transport option; DLNA and RTMP not named [3].","sources":[3]},{"key":"audio_tools","value":["Gapless playback","ReplayGain or loudness levelling","Exclusive audio output (WASAPI or ASIO)"],"points":6,"note":"Manual documents gapless audio, ReplayGain and audio exclusive mode with WASAPI; no audio equaliser found [3].","sources":[3]},{"key":"library","value":null,"points":0,"note":"Not published on the vendor's manual [3].","sources":[3]},{"key":"extensions","value":true,"points":3,"note":"Manual describes user scripts in Lua and JavaScript and C plugins as the way to add extensions [3].","sources":[3]},{"key":"open_source","value":true,"points":8,"note":"Source is on GitHub; licence is GPLv2 or later by default, LGPLv2.1 or later when built without GPL parts [4].","sources":[4]},{"key":"no_ads","value":null,"points":0,"note":"Not published on the vendor's homepage [1].","sources":[1]},{"key":"no_tracking","value":null,"points":0,"note":"Not published on the vendor's manual or repository page [3][4].","sources":[3,4]},{"key":"price","value":0,"points":12,"note":"Homepage calls mpv a free, open source media player [1]; the installation page lists downloads with no price [2]. Counted as $0.","sources":[1,2]}],"sources":[{"n":1,"title":"mpv.io","publisher":"mpv project","url":"https://mpv.io/","accessed":"2026-10-09"},{"n":2,"title":"Installation","publisher":"mpv project","url":"https://mpv.io/installation/","accessed":"2026-10-09"},{"n":3,"title":"mpv manual (stable)","publisher":"mpv project","url":"https://mpv.io/manual/stable/","accessed":"2026-10-09"},{"n":4,"title":"mpv-player/mpv","publisher":"GitHub","url":"https://github.com/mpv-player/mpv","accessed":"2026-10-09"}]},{"id":"potplayer","name":"PotPlayer","vendor":"Kakao Corp.","category":"media-player-software","website":"https://potplayer.tv/","rank":4,"of":12,"points":60,"by_criterion":[{"key":"platforms","name":"Systems","earned":0,"available":12},{"key":"video","name":"Video","earned":31,"available":31},{"key":"sources","name":"Streams, audio and library","earned":17,"available":25},{"key":"trust","name":"Ads and privacy","earned":0,"available":20},{"key":"price","name":"Price","earned":12,"available":12}],"plans":[{"name":"PotPlayer","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Freeware under Kakao's terms of use","src":[4]}],"price_note":null,"lines":[{"key":"platforms","value":[],"points":0,"note":"The download page lists only Windows 7 to 11 installers: x86, x64 and ARM64 [1].","sources":[1]},{"key":"disc_playback","value":true,"points":5,"note":"The update history lists direct DVD movie playback and Blu-ray fixes; the home page lists DVD among supported devices [1][3].","sources":[1,3]},{"key":"no_codec_pack","value":true,"points":6,"note":"The vendor says there is no need to keep installing different codecs; OpenCodec adds more [2].","sources":[2]},{"key":"hw_decode","value":true,"points":7,"note":"The home page says playback uses DXVA, CUDA and QuickSync [1].","sources":[1]},{"key":"hdr","value":true,"points":5,"note":"The update history lists HDR tone-mapping type selection and a hardware HDR output mode [3].","sources":[3]},{"key":"subtitles","value":["External subtitle files","Embedded subtitle tracks","Styled ASS/SSA subtitles","Subtitle search in the player"],"points":8,"note":"The update history lists subtitle files, embedded subtitles, ASS/SSA through libass, and OpenSubtitles search [3].","sources":[3]},{"key":"streaming","value":["HTTP or HTTPS URLs","HLS","RTSP or RTMP"],"points":6,"note":"The update history lists HTTP file playback, HLS/DASH, RTSP and rtmp streams. DLNA is not named [3].","sources":[3]},{"key":"audio_tools","value":["Gapless playback","ReplayGain or loudness levelling","Equaliser","Exclusive audio output (WASAPI or ASIO)"],"points":8,"note":"Update history names gapless playback, an audio normalizer, an equalizer and a built-in WASAPI renderer. Counted by name, not by mode [3].","sources":[3]},{"key":"library","value":null,"points":0,"note":"Not published on the vendor's home page or update history [1][3].","sources":[1,3]},{"key":"extensions","value":true,"points":3,"note":"The update history says an AngelScript-based extension (plug-in) system was added and can be updated [3].","sources":[3]},{"key":"open_source","value":false,"points":0,"note":"The terms call it freeware, grant only a right to use and bar modifying or reverse engineering it; no source code is offered [4][1].","sources":[4,1]},{"key":"no_ads","value":null,"points":0,"note":"Not published on the vendor's home page or terms of use [1][4].","sources":[1,4]},{"key":"no_tracking","value":false,"points":0,"note":"The terms say Kakao may collect system details, such as operating system, CPU and memory type, for product support [4].","sources":[4]},{"key":"price","value":0,"points":12,"note":"The terms describe the software as freeware that users may install and use for free [4].","sources":[4]}],"sources":[{"n":1,"title":"PotPlayer","publisher":"Kakao Corp.","url":"https://potplayer.tv/","accessed":"2026-10-09"},{"n":2,"title":"PotPlayer (English page)","publisher":"Kakao Corp.","url":"https://potplayer.tv/?lang=en","accessed":"2026-10-09"},{"n":3,"title":"Update history: Version History of the PotPlayer","publisher":"Kakao Corp.","url":"https://t1.kakaocdn.net/potplayer/PotPlayer/v4/Update2/UpdateEng.html","accessed":"2026-10-09"},{"n":4,"title":"PotPlayer terms of use","publisher":"Kakao Corp.","url":"https://potplayer.tv/publicRelation","accessed":"2026-10-09"}]},{"id":"5kplayer","name":"5KPlayer","vendor":"Digiarty","category":"media-player-software","website":"https://www.5kplayer.com/","rank":5,"of":12,"points":56,"by_criterion":[{"key":"platforms","name":"Systems","earned":3,"available":12},{"key":"video","name":"Video","earned":27,"available":31},{"key":"sources","name":"Streams, audio and library","earned":6,"available":25},{"key":"trust","name":"Ads and privacy","earned":8,"available":20},{"key":"price","name":"Price","earned":12,"available":12}],"plans":[{"name":"5KPlayer","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Windows and macOS","src":[2,3]}],"price_note":null,"lines":[{"key":"platforms","value":["macOS"],"points":3,"note":"The Mac download page offers 5KPlayer for macOS. Pages show no Linux, Android or iOS version of the player [1][4].","sources":[1,4]},{"key":"disc_playback","value":true,"points":5,"note":"The home page says it plays DVD; the user guide covers loading a disc, an ISO or a VIDEO_TS folder [1][11].","sources":[1,11]},{"key":"no_codec_pack","value":true,"points":6,"note":"The player page says it supports 450+ formats and codecs with no external codecs needed [5].","sources":[5]},{"key":"hw_decode","value":true,"points":7,"note":"A vendor guide explains enabling hardware decoding on Windows with DXVA, NVIDIA CUDA or Intel QSV [8].","sources":[8]},{"key":"hdr","value":true,"points":5,"note":"The home page says it plays 4K and 8K HEVC and AV1 HDR video; release notes add 10-bit HEVC HDR [1][6].","sources":[1,6]},{"key":"subtitles","value":["External subtitle files","Styled ASS/SSA subtitles"],"points":4,"note":"The FAQ covers loading a subtitle file and lists .ass and .ssa among supported formats. Embedded tracks and subtitle search are not named [7].","sources":[7]},{"key":"streaming","value":["HLS","DLNA or UPnP"],"points":4,"note":"The user guide plays pasted M3U8 stream URLs, which we count as HLS; the home page lists DLNA controller, renderer and server [1][11].","sources":[1,11]},{"key":"audio_tools","value":["Equaliser"],"points":2,"note":"Release notes 6.4 add a music equaliser, and the user guide describes it. Gapless, ReplayGain and WASAPI are not named [6][11].","sources":[6,11]},{"key":"library","value":null,"points":0,"note":"Pages describe a media library and playlists but not search or organising by tags or metadata [5][11].","sources":[5,11]},{"key":"extensions","value":null,"points":0,"note":"Not published on the vendor's home page, FAQ or user guide [1][7][11].","sources":[1,7,11]},{"key":"open_source","value":true,"points":8,"note":"The About page says GPL v2; the vendor's GitHub repository lists GPL-2.0 [2][10].","sources":[2,10]},{"key":"no_ads","value":false,"points":0,"note":"The page says no ad but promotes VideoProc Converter AI with a download button; the privacy policy mentions side-window recommendations [3][9].","sources":[3,9]},{"key":"no_tracking","value":false,"points":0,"note":"The licence says free-version activation is for statistics; the privacy policy lists download, install and update-check counts via Google Analytics [9][12].","sources":[9,12]},{"key":"price","value":0,"points":12,"note":"The About page calls it a totally free multimedia player; the download page says 100% free [2][3].","sources":[2,3]}],"sources":[{"n":1,"title":"5KPlayer: free 4K video, music and DVD player","publisher":"Digiarty","url":"https://www.5kplayer.com/","accessed":"2026-10-09"},{"n":2,"title":"About 5KPlayer","publisher":"Digiarty","url":"https://www.5kplayer.com/company/about-5kplayer.htm","accessed":"2026-10-09"},{"n":3,"title":"Free download 5KPlayer for Windows","publisher":"Digiarty","url":"https://www.5kplayer.com/5kplayer-download-windows.htm","accessed":"2026-10-09"},{"n":4,"title":"Free download 5KPlayer for Mac","publisher":"Digiarty","url":"https://www.5kplayer.com/5kplayer-download-mac.htm","accessed":"2026-10-09"},{"n":5,"title":"5KPlayer video and music player","publisher":"Digiarty","url":"https://www.5kplayer.com/video-music-player/","accessed":"2026-10-09"},{"n":6,"title":"5KPlayer release notes","publisher":"Digiarty","url":"https://www.5kplayer.com/software/update-history.htm","accessed":"2026-10-09"},{"n":7,"title":"5KPlayer for Windows FAQs","publisher":"Digiarty","url":"https://www.5kplayer.com/support/5kplayer-windows-faq.htm","accessed":"2026-10-09"},{"n":8,"title":"5KPlayer hardware decoding on Windows","publisher":"Digiarty","url":"https://www.5kplayer.com/video-music-player/enable-5kplayer-hardware-decoding-windows-mac.htm","accessed":"2026-10-09"},{"n":9,"title":"5KPlayer privacy policy","publisher":"Digiarty","url":"https://www.5kplayer.com/privacy.htm","accessed":"2026-10-09"},{"n":10,"title":"5KPlayer/5KPlayer","publisher":"GitHub","url":"https://github.com/5KPlayer/5KPlayer","accessed":"2026-10-09"},{"n":11,"title":"5KPlayer for Windows user guide","publisher":"Digiarty","url":"https://www.5kplayer.com/user-guide/windows-how-to.htm","accessed":"2026-10-09"},{"n":12,"title":"5KPlayer licence agreement","publisher":"Digiarty","url":"https://www.5kplayer.com/company/license-agreement.htm","accessed":"2026-10-09"}]},{"id":"mpc-be","name":"MPC-BE","vendor":"MPC-BE team","category":"media-player-software","website":"https://sourceforge.net/projects/mpcbe/","rank":6,"of":12,"points":53,"by_criterion":[{"key":"platforms","name":"Systems","earned":0,"available":12},{"key":"video","name":"Video","earned":27,"available":31},{"key":"sources","name":"Streams, audio and library","earned":6,"available":25},{"key":"trust","name":"Ads and privacy","earned":8,"available":20},{"key":"price","name":"Price","earned":12,"available":12}],"plans":[{"name":"MPC-BE","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Free and open source; Windows only","src":[1]}],"price_note":null,"lines":[{"key":"platforms","value":[],"points":0,"note":"Windows only. The README lists Windows 7 to 11, and SourceForge lists Windows as the only operating system [1][2].","sources":[1,2]},{"key":"disc_playback","value":true,"points":5,"note":"SourceForge says it mounts ISO images automatically; changelog entries cover DVD playback and Blu-ray folders [1][7].","sources":[1,7]},{"key":"no_codec_pack","value":true,"points":6,"note":"The wiki says that in most cases MPC-BE needs no additional DirectShow filters; LAV Filters are optional [6].","sources":[6]},{"key":"hw_decode","value":true,"points":7,"note":"SourceForge lists hardware decoding; the wiki says the built-in decoder supports Direct3D11 decoding; the changelog lists DXVA2 [1][4][7].","sources":[1,4,7]},{"key":"hdr","value":true,"points":5,"note":"The changelog lists HDR metadata support and conversion of HDR to SDR [7].","sources":[7]},{"key":"subtitles","value":["External subtitle files","Styled ASS/SSA subtitles"],"points":4,"note":"The wiki covers automatic loading of external .srt files; the changelog covers SSA/ASS rendering. Online subtitle download was removed in 1.6.8 [5][7].","sources":[5,7]},{"key":"streaming","value":["HTTP or HTTPS URLs","HLS"],"points":4,"note":"The changelog lists a UDP/HTTP reader and HLS Live support. It names no RTSP, RTMP or DLNA [7].","sources":[7]},{"key":"audio_tools","value":["Exclusive audio output (WASAPI or ASIO)"],"points":2,"note":"The changelog says the audio renderer supports WASAPI exclusive and shared modes. Gapless, ReplayGain and equaliser are not named [7].","sources":[7]},{"key":"library","value":null,"points":0,"note":"Not published on the project page, wiki or changelog [1][3][7].","sources":[1,3,7]},{"key":"extensions","value":null,"points":0,"note":"Not published on the project page, wiki or changelog [1][3][7].","sources":[1,3,7]},{"key":"open_source","value":true,"points":8,"note":"The README says the code is licensed under GPL v3; SourceForge lists GPLv3 [1][2].","sources":[1,2]},{"key":"no_ads","value":null,"points":0,"note":"Not published on the project page, README or wiki [1][2][3].","sources":[1,2,3]},{"key":"no_tracking","value":null,"points":0,"note":"Not published on the project page, README or wiki [1][2][3].","sources":[1,2,3]},{"key":"price","value":0,"points":12,"note":"SourceForge describes MPC-BE as a free and open source player [1].","sources":[1]}],"sources":[{"n":1,"title":"MPC-BE project page","publisher":"SourceForge","url":"https://sourceforge.net/projects/mpcbe/","accessed":"2026-10-09"},{"n":2,"title":"Aleksoid1978/MPC-BE","publisher":"GitHub","url":"https://github.com/Aleksoid1978/MPC-BE","accessed":"2026-10-09"},{"n":3,"title":"MPC-BE wiki","publisher":"GitHub","url":"https://github.com/Aleksoid1978/MPC-BE/wiki","accessed":"2026-10-09"},{"n":4,"title":"D3D11 decoder support","publisher":"GitHub","url":"https://github.com/Aleksoid1978/MPC-BE/wiki/D3D11-decoder-support","accessed":"2026-10-09"},{"n":5,"title":"Automatic loading of external tracks","publisher":"GitHub","url":"https://github.com/Aleksoid1978/MPC-BE/wiki/Automatic-loading-of-external-tracks","accessed":"2026-10-09"},{"n":6,"title":"LAV Filters","publisher":"GitHub","url":"https://github.com/Aleksoid1978/MPC-BE/wiki/LAV-Filters","accessed":"2026-10-09"},{"n":7,"title":"MPC-BE changelog","publisher":"GitHub","url":"https://raw.githubusercontent.com/Aleksoid1978/MPC-BE/master/docs/Changelog.txt","accessed":"2026-10-09"}]},{"id":"smplayer","name":"SMPlayer","vendor":"SMPlayer project","category":"media-player-software","website":"https://www.smplayer.info/","rank":7,"of":12,"points":43,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":12},{"key":"video","name":"Video","earned":13,"available":31},{"key":"sources","name":"Streams, audio and library","earned":4,"available":25},{"key":"trust","name":"Ads and privacy","earned":8,"available":20},{"key":"price","name":"Price","earned":12,"available":12}],"plans":[{"name":"SMPlayer","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Free software; donations are optional","src":[1,11]}],"price_note":null,"lines":[{"key":"platforms","value":["macOS","Linux"],"points":6,"note":"The vendor's site has macOS disk images (Intel and Apple Silicon) and Linux packages. It offers no Android or iOS download [2][4][5].","sources":[2,4,5]},{"key":"disc_playback","value":true,"points":5,"note":"The supported-formats page lists DVD, including encrypted DVD, as input [6].","sources":[6]},{"key":"no_codec_pack","value":true,"points":6,"note":"The home page says SMPlayer has built-in codecs and needs no external codecs [1].","sources":[1]},{"key":"hw_decode","value":null,"points":0,"note":"Not published for Windows. The mpv page names hardware decoding only as VAAPI, VDA and VDPAU [10].","sources":[10]},{"key":"hdr","value":null,"points":0,"note":"Not published on the vendor's home page or mpv page [1][10].","sources":[1,10]},{"key":"subtitles","value":["Subtitle search in the player"],"points":2,"note":"The home page says SMPlayer searches and downloads subtitles from opensubtitles.org. External files, embedded tracks and ASS are not named [1].","sources":[1]},{"key":"streaming","value":["HTTP or HTTPS URLs","RTSP or RTMP"],"points":4,"note":"The formats page lists streaming via HTTP/FTP and RTP/RTSP. It names no HTTPS, HLS or DLNA; counted HTTP as the URL line [6].","sources":[6]},{"key":"audio_tools","value":null,"points":0,"note":"Not published on the vendor's home or mpv pages; only a video equaliser is named [1][10].","sources":[1,10]},{"key":"library","value":null,"points":0,"note":"Not published on the vendor's home page, which says only that it remembers settings per file [1].","sources":[1]},{"key":"extensions","value":null,"points":0,"note":"The home page names only an optional YouTube search plugin and skins, not a way to add plugins [1].","sources":[1]},{"key":"open_source","value":true,"points":8,"note":"The GitHub repository lists the GPL-2.0 licence, and the home page says SMPlayer is free and open source [1][7].","sources":[1,7]},{"key":"no_ads","value":null,"points":0,"note":"Not published on the vendor's download and installer pages [3][8].","sources":[3,8]},{"key":"no_tracking","value":null,"points":0,"note":"Not published for the player. The privacy policy covers only the website [9].","sources":[9]},{"key":"price","value":0,"points":12,"note":"The home page offers SMPlayer as a free download; donations are optional [1][11].","sources":[1,11]}],"sources":[{"n":1,"title":"SMPlayer: Free Media Player with built-in codecs","publisher":"SMPlayer","url":"https://www.smplayer.info/","accessed":"2026-10-09"},{"n":2,"title":"SMPlayer downloads","publisher":"SMPlayer","url":"https://www.smplayer.info/en/downloads","accessed":"2026-10-09"},{"n":3,"title":"Download SMPlayer for Windows","publisher":"SMPlayer","url":"https://www.smplayer.info/en/download-windows","accessed":"2026-10-09"},{"n":4,"title":"Download SMPlayer for macOS","publisher":"SMPlayer","url":"https://www.smplayer.info/en/download-macos","accessed":"2026-10-09"},{"n":5,"title":"Download SMPlayer for Linux","publisher":"SMPlayer","url":"https://www.smplayer.info/en/download-linux","accessed":"2026-10-09"},{"n":6,"title":"Supported formats and codecs","publisher":"SMPlayer","url":"https://www.smplayer.info/en/supported-formats-and-codecs","accessed":"2026-10-09"},{"n":7,"title":"smplayer-dev/smplayer","publisher":"GitHub","url":"https://github.com/smplayer-dev/smplayer","accessed":"2026-10-09"},{"n":8,"title":"SMPlayer Windows installer","publisher":"SMPlayer","url":"https://www.smplayer.info/en/installer","accessed":"2026-10-09"},{"n":9,"title":"SMPlayer privacy policy","publisher":"SMPlayer","url":"https://www.smplayer.info/en/privacy-policy","accessed":"2026-10-09"},{"n":10,"title":"SMPlayer and mpv","publisher":"SMPlayer","url":"https://www.smplayer.info/en/mpv","accessed":"2026-10-09"},{"n":11,"title":"Contribute to SMPlayer","publisher":"SMPlayer","url":"https://www.smplayer.info/en/contribute","accessed":"2026-10-09"},{"n":12,"title":"SMPlayer v26.8.29 release","publisher":"GitHub","url":"https://github.com/smplayer-dev/smplayer/releases/tag/v26.8.29","accessed":"2026-10-09"}]},{"id":"kmplayer","name":"KMPlayer","vendor":"Pandora TV","category":"media-player-software","website":"https://www.kmplayer.com/","rank":8,"of":12,"points":42,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":12},{"key":"video","name":"Video","earned":22,"available":31},{"key":"sources","name":"Streams, audio and library","earned":2,"available":25},{"key":"trust","name":"Ads and privacy","earned":0,"available":20},{"key":"price","name":"Price","earned":12,"available":12}],"plans":[{"name":"KMPlayer 64X (PC)","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Windows 64-bit; described as ad-free","src":[1]},{"name":"KMPlayer (PC, 32-bit)","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Windows 32-bit and 64-bit installer","src":[2]},{"name":"Android premium","price":"Extra fee, amount not shown","usd_month":null,"billing":"quote","for":"1 person","notes":"Optional extras on Android only; 3-day trial","src":[4]}],"price_note":"The Android premium fee is not shown on the pages read [4].","lines":[{"key":"platforms","value":["Android","iOS"],"points":6,"note":"Home page links Google Play and the App Store; the mobile page names Android 5.0+ and iOS 11+. No macOS or Linux download [3][4].","sources":[3,4]},{"key":"disc_playback","value":true,"points":5,"note":"The 64X page lists playing DVD and Blu-ray content [1].","sources":[1]},{"key":"no_codec_pack","value":true,"points":6,"note":"The 64X page says codecs are pre-installed, including HEVC, H.264 and VP9; third-party codecs are optional [1].","sources":[1]},{"key":"hw_decode","value":true,"points":7,"note":"Pages list a hardware acceleration function that keeps CPU use low. Read as hardware decoding; DXVA is not named [1][5].","sources":[1,5]},{"key":"hdr","value":null,"points":0,"note":"Not published on the vendor's PC, 64X or features pages [1][2][5].","sources":[1,2,5]},{"key":"subtitles","value":["External subtitle files","Styled ASS/SSA subtitles"],"points":4,"note":"Subtitle settings list .srt, .ass, .ssa and .sup files. Embedded tracks and PC subtitle search are not named [1].","sources":[1]},{"key":"streaming","value":null,"points":0,"note":"Pages say only that you can enter a URL to play online video such as YouTube; no protocol is named [1][2][5].","sources":[1,2,5]},{"key":"audio_tools","value":["Equaliser"],"points":2,"note":"The 64X page lists preset equalizers. Gapless, ReplayGain and WASAPI are not named [1].","sources":[1]},{"key":"library","value":null,"points":0,"note":"Not published on the vendor's PC pages; they mention playlists and bookmarks only [1][2].","sources":[1,2]},{"key":"extensions","value":null,"points":0,"note":"Not published on the vendor's PC pages; only optional third-party codecs are mentioned [1][2].","sources":[1,2]},{"key":"open_source","value":false,"points":0,"note":"Terms call KMPlayer freeware and prohibit reverse engineering and extracting source code [6].","sources":[6]},{"key":"no_ads","value":null,"points":0,"note":"64X page says no advertisements [1]; home page lists an unexplained \"Content & Advertisement\" item for 32-bit; terms allow ads [3][6]. Bundled offers not addressed.","sources":[1,3,6]},{"key":"no_tracking","value":false,"points":0,"note":"The 64X page says no user tracking [1], but the terms say it collects IP address and usage records; policy names Firebase [6][7].","sources":[1,6,7]},{"key":"price","value":0,"points":12,"note":"KMPlayer 64X is free and described as ad-free [1].","sources":[1]}],"sources":[{"n":1,"title":"KMPlayer 64X","publisher":"KMPlayer","url":"https://www.kmplayer.com/pc64x","accessed":"2026-10-09"},{"n":2,"title":"KMPlayer for PC","publisher":"KMPlayer","url":"https://www.kmplayer.com/pc","accessed":"2026-10-09"},{"n":3,"title":"KMPlayer home","publisher":"KMPlayer","url":"https://www.kmplayer.com/home","accessed":"2026-10-09"},{"n":4,"title":"KMPlayer mobile app","publisher":"KMPlayer","url":"https://www.kmplayer.com/mobile","accessed":"2026-10-09"},{"n":5,"title":"KMPlayer features","publisher":"KMPlayer","url":"https://www.kmplayer.com/features","accessed":"2026-10-09"},{"n":6,"title":"KMPlayer terms of service","publisher":"KMPlayer","url":"https://www.kmplayer.com/term/serviceb73c.html","accessed":"2026-10-09"},{"n":7,"title":"KMPlayer privacy policy","publisher":"KMPlayer","url":"https://www.kmplayer.com/term/serviceb0af.html","accessed":"2026-10-09"},{"n":8,"title":"KMPlayer update mechanism spreads malware","publisher":"Techbang","url":"https://www.techbang.com/posts/14351-kmplayer-play-bury-malicious-software-software-update-mechanism-do-not-update-should-be-deleted-as-soon-as-possible","accessed":"2026-10-09"}]},{"id":"mpc-hc","name":"MPC-HC (Media Player Classic - Home Cinema)","vendor":"clsid2 fork","category":"media-player-software","website":"https://github.com/clsid2/mpc-hc","rank":9,"of":12,"points":41,"by_criterion":[{"key":"platforms","name":"Systems","earned":0,"available":12},{"key":"video","name":"Video","earned":21,"available":31},{"key":"sources","name":"Streams, audio and library","earned":0,"available":25},{"key":"trust","name":"Ads and privacy","earned":8,"available":20},{"key":"price","name":"Price","earned":12,"available":12}],"plans":[{"name":"MPC-HC","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Free and open source","src":[1]}],"price_note":null,"lines":[{"key":"platforms","value":[],"points":0,"note":"README calls it a player for Windows and lists only Windows versions as requirements [1].","sources":[1]},{"key":"disc_playback","value":true,"points":5,"note":"Release notes say \"MPC-HC also supports Blu-ray playback\", with a decrypting tool needed [3].","sources":[3]},{"key":"no_codec_pack","value":null,"points":0,"note":"README says new formats are supported but does not say it has its own decoders; it suggests K-Lite for renderers [1].","sources":[1]},{"key":"hw_decode","value":true,"points":7,"note":"Release notes say to \"change the hardware decoder to D3D11 in LAV Video Decoder settings\" for MPC Video Renderer [3].","sources":[3]},{"key":"hdr","value":true,"points":5,"note":"README says HDR playback needs the included MPC Video Renderer or madVR [1].","sources":[1]},{"key":"subtitles","value":["External subtitle files","Subtitle search in the player"],"points":4,"note":"Release notes add loading a secondary subtitle file [3]; README names subtitle search, libass and WebVTT [1]. ASS and embedded tracks not named.","sources":[1,3]},{"key":"streaming","value":[],"points":0,"note":"README names only streaming from video websites with yt-dlp, not a protocol; none counted [1].","sources":[1]},{"key":"audio_tools","value":[],"points":0,"note":"README names no gapless, ReplayGain, equaliser or WASAPI feature; it mentions only MPC Audio Renderer for speed changes [1].","sources":[1]},{"key":"library","value":null,"points":0,"note":"Not published on the vendor's README [1].","sources":[1]},{"key":"extensions","value":null,"points":0,"note":"Not published on the vendor's README [1].","sources":[1]},{"key":"open_source","value":true,"points":8,"note":"Code is licensed under GPL v3; the repository holds the GPLv3 text [1][4].","sources":[1,4]},{"key":"no_ads","value":null,"points":0,"note":"Not published on the vendor's README or release page [1][2].","sources":[1,2]},{"key":"no_tracking","value":null,"points":0,"note":"Not published on the vendor's README or release page [1][2].","sources":[1,2]},{"key":"price","value":0,"points":12,"note":"README describes the player as free and open source [1].","sources":[1]}],"sources":[{"n":1,"title":"clsid2/mpc-hc README","publisher":"GitHub","url":"https://github.com/clsid2/mpc-hc","accessed":"2026-10-09"},{"n":2,"title":"clsid2/mpc-hc releases","publisher":"GitHub","url":"https://github.com/clsid2/mpc-hc/releases","accessed":"2026-10-09"},{"n":3,"title":"MPC-HC 2.8.3 release","publisher":"GitHub","url":"https://github.com/clsid2/mpc-hc/releases/tag/2.8.3","accessed":"2026-10-09"},{"n":4,"title":"COPYING.txt (GNU GPL v3)","publisher":"GitHub","url":"https://github.com/clsid2/mpc-hc/blob/develop/COPYING.txt","accessed":"2026-10-09"},{"n":5,"title":"MPC-HC original project site","publisher":"MPC-HC","url":"https://mpc-hc.org/","accessed":"2026-10-09"}]},{"id":"powerdvd","name":"CyberLink PowerDVD","vendor":"CyberLink Corp.","category":"media-player-software","website":"https://www.cyberlink.com/products/powerdvd-ultra/","rank":10,"of":12,"points":34,"by_criterion":[{"key":"platforms","name":"Systems","earned":0,"available":12},{"key":"video","name":"Video","earned":23,"available":31},{"key":"sources","name":"Streams, audio and library","earned":10,"available":25},{"key":"trust","name":"Ads and privacy","earned":0,"available":20},{"key":"price","name":"Price","earned":1,"available":12}],"plans":[{"name":"Free version","price":"Free","usd_month":0,"billing":"free","notes":"Premium features lock after 7 days","src":[1]},{"name":"PowerDVD Standard","price":"$59.99 one-time","usd_month":null,"billing":"one-time","notes":"DVDs and video files; no Blu-ray","src":[1,2]},{"name":"PowerDVD Pro","price":"$79.99 one-time","usd_month":null,"billing":"one-time","notes":"Adds Blu-ray over Standard; no ISO files or HDR10 in the table","src":[2]},{"name":"PowerDVD Ultra","price":"$99.99 one-time","usd_month":null,"billing":"one-time","notes":"Adds Blu-ray, ISO files and HDR; marked down to $79.99 on the comparison page","src":[1,2]},{"name":"PowerDVD 365","price":"$54.99/year","usd_month":4.58,"billing":"yearly","notes":"Same features as Ultra; keeps 100 GB of cloud storage while subscribed; priced here","src":[1,2]}],"price_note":"Ultra is shown at $79.99 against a $99.99 list price on the comparison page; the overview gives a range of $59.99 to $99.99 for the one-time editions. We price 365, the cheapest edition for the first year [1][2].","lines":[{"key":"platforms","value":[],"points":0,"note":"Vendor says PowerDVD is Windows-only with no Mac version; its iOS and Android PowerPlayer is a separate companion app [3].","sources":[3]},{"key":"disc_playback","value":true,"points":5,"note":"365 has the same features as Ultra; the table lists DVD, Blu-ray and ISO playback [1][2].","sources":[1,2]},{"key":"no_codec_pack","value":true,"points":6,"note":"Vendor says it plays virtually any format; the table lists H.264, MKV, Dolby and DTS decoding; no codec pack mentioned [1][2].","sources":[1,2]},{"key":"hw_decode","value":true,"points":7,"note":"Specifications list hardware acceleration for H.264, HEVC and AV1 video on named Intel, NVIDIA and AMD graphics [4].","sources":[4]},{"key":"hdr","value":true,"points":5,"note":"Comparison table marks HDR10 playback for Ultra and 365; the overview says 365 has Ultra's features [1][2].","sources":[1,2]},{"key":"subtitles","value":null,"points":0,"note":"Page lists customized and multiple subtitles only; no file types, embedded tracks or subtitle search are named [2].","sources":[2]},{"key":"streaming","value":null,"points":0,"note":"Not published on the vendor's comparison page; no HTTP, HLS, RTSP or DLNA support is named [2].","sources":[2]},{"key":"audio_tools","value":["Equaliser","Exclusive audio output (WASAPI or ASIO)"],"points":4,"note":"Comparison table lists an audio equalizer and WASAPI exclusive mode; gapless and ReplayGain are not named [2].","sources":[2]},{"key":"library","value":true,"points":6,"note":"Comparison table lists a media library for movies and TV shows, with a movie and TV info database [2].","sources":[2]},{"key":"extensions","value":null,"points":0,"note":"Not published on the vendor's overview and comparison pages [1][2].","sources":[1,2]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's overview and comparison pages [1][2].","sources":[1,2]},{"key":"no_ads","value":null,"points":0,"note":"Not published on the vendor's overview page; it makes no statement about ads or bundled offers [1].","sources":[1]},{"key":"no_tracking","value":null,"points":0,"note":"Not published on the vendor's overview and FAQ pages [1][3].","sources":[1,3]},{"key":"price","value":54.99,"points":1,"note":"PowerDVD 365, $54.99 for 12 months, is the cheapest edition. The free version locks premium features after 7 days [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"PowerDVD overview","publisher":"CyberLink","url":"https://www.cyberlink.com/products/powerdvd-ultra/overview_en_US.html","accessed":"2026-10-09"},{"n":2,"title":"PowerDVD edition comparison","publisher":"CyberLink","url":"https://www.cyberlink.com/products/powerdvd-ultra/comparison_en_US.html","accessed":"2026-10-09"},{"n":3,"title":"PowerDVD FAQ","publisher":"CyberLink","url":"https://www.cyberlink.com/products/powerdvd-ultra/faq_en_US.html","accessed":"2026-10-09"},{"n":4,"title":"PowerDVD specifications","publisher":"CyberLink","url":"https://www.cyberlink.com/products/powerdvd-ultra/spec_en_US.html","accessed":"2026-10-09"}]},{"id":"gom-player","name":"GOM Player","vendor":"GOM & Company (Gretech)","category":"media-player-software","website":"https://www.gomlab.com/en/gomplayer-media-player","rank":11,"of":12,"points":26,"by_criterion":[{"key":"platforms","name":"Systems","earned":9,"available":12},{"key":"video","name":"Video","earned":14,"available":31},{"key":"sources","name":"Streams, audio and library","earned":0,"available":25},{"key":"trust","name":"Ads and privacy","earned":0,"available":20},{"key":"price","name":"Price","earned":3,"available":12}],"plans":[{"name":"GOM Player","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Vendor calls it a free video player","src":[1]},{"name":"GOM Player Plus (lifetime)","price":"$22.00 one-time","usd_month":null,"billing":"one-time","for":"1 PC","notes":"Ad-free; regular price, includes VAT","src":[2,3]}],"price_note":"The Plus page shows $11.00 as a 50% event price against the $22.00 regular price. The vendor says prices include VAT [2][3].","lines":[{"key":"platforms","value":["macOS","Android","iOS"],"points":9,"note":"Vendor's player page links a Mac installer, Google Play and App Store apps; Mac needs OS X 10.13 or later [1][4].","sources":[1,4]},{"key":"disc_playback","value":null,"points":0,"note":"Not published on the vendor's player page; it lists .vob and .ifo files but names no disc playback [1].","sources":[1]},{"key":"no_codec_pack","value":true,"points":6,"note":"Player page lists built-in Windows codecs; external codecs are optional, and the Plus page says no codec is needed [1][2].","sources":[1,2]},{"key":"hw_decode","value":null,"points":0,"note":"Not published on the vendor's player and Plus pages [1][2].","sources":[1,2]},{"key":"hdr","value":null,"points":0,"note":"Not published on the vendor's player and Plus pages [1][2].","sources":[1,2]},{"key":"subtitles","value":["External subtitle files","Embedded subtitle tracks","Styled ASS/SSA subtitles","Subtitle search in the player"],"points":8,"note":"Lists SRT, SMI, ASS and VTT files and vobsub as embedded; Plus page says subtitle files are searched and linked automatically [1][2].","sources":[1,2]},{"key":"streaming","value":null,"points":0,"note":"Not published on the vendor's player and Plus pages [1][2].","sources":[1,2]},{"key":"audio_tools","value":null,"points":0,"note":"Not published on the vendor's player and Plus pages [1][2].","sources":[1,2]},{"key":"library","value":null,"points":0,"note":"Not published on the vendor's player and Plus pages; only a subtitle library is named [1][2].","sources":[1,2]},{"key":"extensions","value":null,"points":0,"note":"Not published on the vendor's player page; only optional external codecs and skins are named [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's player and download pages [1][4].","sources":[1,4]},{"key":"no_ads","value":null,"points":0,"note":"Plus page promises playback without ads; it does not address bundled third-party offers [2].","sources":[2]},{"key":"no_tracking","value":null,"points":0,"note":"The privacy policy does not name GOM Player and lists device and usage data it collects for statistics [5].","sources":[5]},{"key":"price","value":22,"points":3,"note":"Ad-free Plus, one-time, regular price $22.00 including VAT; the $11.00 event price is not used [2][3].","sources":[2,3]}],"sources":[{"n":1,"title":"GOM Player","publisher":"GOM Lab","url":"https://www.gomlab.com/en/gomplayer-media-player","accessed":"2026-10-09"},{"n":2,"title":"GOM Player Plus","publisher":"GOM Lab","url":"https://www.gomlab.com/en/gomplayerplus-media-player","accessed":"2026-10-09"},{"n":3,"title":"Plans and prices","publisher":"GOM Lab","url":"https://www.gomlab.com/en/plans","accessed":"2026-10-09"},{"n":4,"title":"Product downloads","publisher":"GOM Lab","url":"https://www.gomlab.com/en/download","accessed":"2026-10-09"},{"n":5,"title":"Privacy policy","publisher":"GOM Lab","url":"https://www.gomlab.com/privacy-policy","accessed":"2026-10-09"},{"n":6,"title":"GOM Player update server accessed without authorisation (in Japanese)","publisher":"Impress Watch","url":"https://internet.watch.impress.co.jp/docs/news/632516.html","accessed":"2026-10-09"}]},{"id":"microsoft-media-player","name":"Media Player (Windows)","vendor":"Microsoft","category":"media-player-software","website":"https://apps.microsoft.com/detail/9wzdncrfj3pt","rank":12,"of":12,"points":20,"by_criterion":[{"key":"platforms","name":"Systems","earned":0,"available":12},{"key":"video","name":"Video","earned":0,"available":31},{"key":"sources","name":"Streams, audio and library","earned":8,"available":25},{"key":"trust","name":"Ads and privacy","earned":0,"available":20},{"key":"price","name":"Price","earned":12,"available":12}],"plans":[{"name":"Media Player","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Free from the Microsoft Store; no in-app purchases","src":[1]}],"price_note":null,"lines":[{"key":"platforms","value":[],"points":0,"note":"The Store listing offers the app for Windows and names no other system [1].","sources":[1]},{"key":"disc_playback","value":null,"points":0,"note":"Not named on the Store listing [1]. Microsoft's DVD note covers Windows Media Player Legacy, not this app [2].","sources":[1,2]},{"key":"no_codec_pack","value":false,"points":0,"note":"Microsoft says files needing an extra codec prompt a Store install [1]; its support page lists separate Store codec extensions for HEVC, VP9, AV1 and MPEG-2 video, and names codec packs for Windows 10 [2].","sources":[1,2]},{"key":"hw_decode","value":null,"points":0,"note":"Not published on the Store listing or Microsoft's support page [1][2].","sources":[1,2]},{"key":"hdr","value":null,"points":0,"note":"Not published on the Store listing or Microsoft's support page [1][2].","sources":[1,2]},{"key":"subtitles","value":null,"points":0,"note":"Not published on the Store listing or Microsoft's support page [1][2].","sources":[1,2]},{"key":"streaming","value":null,"points":0,"note":"Not published on the Store listing or Microsoft's support page [1][2].","sources":[1,2]},{"key":"audio_tools","value":["Equaliser"],"points":2,"note":"The Store listing describes a 9-band equalizer. Gapless, ReplayGain and WASAPI are not named [1].","sources":[1]},{"key":"library","value":true,"points":6,"note":"Music and Video folder content appears automatically in the library, with playlists [1].","sources":[1]},{"key":"extensions","value":null,"points":0,"note":"Not published on the Store listing [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the Store listing [1].","sources":[1]},{"key":"no_ads","value":null,"points":0,"note":"Not published on the Store listing, which shows no in-app purchases but makes no ad statement [1].","sources":[1]},{"key":"no_tracking","value":null,"points":0,"note":"Not published on the Store listing, which links a general Microsoft privacy statement [1].","sources":[1]},{"key":"price","value":0,"points":12,"note":"The Store lists the app as free [1].","sources":[1]}],"sources":[{"n":1,"title":"Windows Media Player - Free download and install on Windows","publisher":"Microsoft Store","url":"https://apps.microsoft.com/detail/9WZDNCRFJ3PT?hl=en-us&gl=US","accessed":"2026-10-08"},{"n":2,"title":"Troubleshoot Windows Media Player Errors","publisher":"Microsoft Support","url":"https://support.microsoft.com/help/15067","accessed":"2026-10-08"}]},{"id":"beehiiv","name":"beehiiv","vendor":"beehiiv","category":"newsletter-platforms","website":"https://www.beehiiv.com/","rank":1,"of":12,"points":97,"by_criterion":[{"key":"money","name":"Earning","earned":25,"available":25},{"key":"ownership","name":"Your list","earned":29,"available":32},{"key":"growth","name":"Growth","earned":26,"available":26},{"key":"price","name":"Price","earned":17,"available":17}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 2,500 subscribers","notes":"Unlimited sends, recommendation network, API","src":[1]},{"name":"Lite","price":"$49/month, billed yearly","usd_month":49,"billing":"yearly","for":"Up to 100,000 subscribers","notes":"Adds paid subscriptions, ad network, automations, A/B tests","src":[1]},{"name":"Pro","price":"$95/month, billed yearly","usd_month":95,"billing":"yearly","for":"Up to 250,000 subscribers","notes":"Adds branding removal, webhooks, advanced analytics","src":[1]}],"price_note":"The pricing page shows yearly-billing prices only, and says yearly billing saves up to 20% over monthly [1].","lines":[{"key":"paid_subs","value":true,"points":8,"note":"Paid subscriptions are listed under the Lite plan, with a 0% take rate [1].","sources":[1]},{"key":"platform_fee","value":0,"points":10,"note":"FAQ: beehiiv takes 0% of paid-subscription and digital-product revenue; Stripe's fee still applies [1].","sources":[1]},{"key":"ads","value":true,"points":4,"note":"beehiiv runs an Ad Network marketplace for claiming ad offers; paid plans. Features page lists it too [2][7].","sources":[2,7]},{"key":"digital_products","value":true,"points":3,"note":"File and download products are available on all plans; paid products need a Stripe account [3].","sources":[3]},{"key":"export_subs","value":true,"points":8,"note":"Settings > General Info > Export Data exports all subscribers to CSV; article lists all plans [5].","sources":[5]},{"key":"import_subs","value":true,"points":5,"note":"Import free subscribers from a CSV file or pasted list; listed for all plans [6].","sources":[6]},{"key":"custom_domain","value":true,"points":7,"note":"Custom domain for the web address of your publication, on all paid plans; free uses a beehiiv subdomain [4].","sources":[4]},{"key":"custom_sending","value":true,"points":5,"note":"Custom domain setup creates SPF and DKIM CNAME records; paid plans only [4][13].","sources":[4,13]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"api","value":true,"points":4,"note":"Developer docs list endpoints to create, list and update subscriptions; free plan lists API access [1][11].","sources":[1,11]},{"key":"recommendations","value":true,"points":6,"note":"Recommendation network is included in the Free plan [1].","sources":[1]},{"key":"referrals","value":true,"points":4,"note":"Referral Program rewards subscribers for referrals; all paid plans [8].","sources":[8]},{"key":"segmentation","value":true,"points":5,"note":"Posts can be sent to a segment from the Audience page; publishing to a segment requires a paid plan [12].","sources":[12]},{"key":"automations","value":true,"points":4,"note":"Welcome automation can include multiple emails, started by the Signed Up trigger; pricing page lists Automations under Lite [10][1].","sources":[10,1]},{"key":"source_analytics","value":true,"points":4,"note":"Subscribers Report shows new subscribers by acquisition source, with UTM filters; all paid plans [14].","sources":[14]},{"key":"ab_test","value":true,"points":3,"note":"Test up to four subject lines on part of the list; winner goes to the rest; paid plans [9].","sources":[9]},{"key":"free_plan","value":true,"points":8,"note":"Free plan covers up to 2,500 subscribers with unlimited sends [1].","sources":[1]},{"key":"price","value":0,"points":9,"note":"Free plan sends unlimited emails to up to 2,500 subscribers, so 1,000 subscribers cost nothing [1].","sources":[1]}],"sources":[{"n":1,"title":"beehiiv pricing","publisher":"beehiiv","url":"https://www.beehiiv.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"beehiiv features","publisher":"beehiiv","url":"https://www.beehiiv.com/features","accessed":"2026-10-09"},{"n":3,"title":"Creating digital products for your website","publisher":"beehiiv Support","url":"https://www.beehiiv.com/support/article/36315392222615-creating-digital-products-for-your-website","accessed":"2026-10-09"},{"n":4,"title":"How to use a custom domain for your publication","publisher":"beehiiv Support","url":"https://www.beehiiv.com/support/article/14492990172823-how-to-use-a-custom-domain-for-your-publication","accessed":"2026-10-09"},{"n":5,"title":"Exporting post content or subscriber data from beehiiv","publisher":"beehiiv Support","url":"https://www.beehiiv.com/support/article/12258595483543-exporting-post-content-or-subscriber-data-from-beehiiv","accessed":"2026-10-09"},{"n":6,"title":"How to import free subscribers and map custom fields or tags","publisher":"beehiiv Support","url":"https://www.beehiiv.com/support/article/4412705350679-how-to-import-free-subscribers-and-map-custom-fields-or-tags","accessed":"2026-10-09"},{"n":7,"title":"Using the beehiiv Ad Network","publisher":"beehiiv Support","url":"https://www.beehiiv.com/support/article/17525818225431-using-the-beehiiv-ad-network","accessed":"2026-10-09"},{"n":8,"title":"Referral Program: Getting set up, sharing, and monitoring","publisher":"beehiiv Support","url":"https://www.beehiiv.com/support/article/13090888705943-referral-program-getting-set-up-sharing-and-monitoring","accessed":"2026-10-09"},{"n":9,"title":"Creating and using A/B tests in your beehiiv posts","publisher":"beehiiv Support","url":"https://www.beehiiv.com/support/article/9479415454615-creating-and-using-ab-tests-in-your-beehiiv-posts","accessed":"2026-10-09"},{"n":10,"title":"Welcome email vs. welcome automation","publisher":"beehiiv Support","url":"https://www.beehiiv.com/support/article/38813477234071-welcome-email-vs-welcome-automation-which-should-you-use","accessed":"2026-10-09"},{"n":11,"title":"beehiiv developer documentation index","publisher":"beehiiv","url":"https://developers.beehiiv.com/llms.txt","accessed":"2026-10-09"},{"n":12,"title":"Creating and using segments in beehiiv","publisher":"beehiiv Support","url":"https://www.beehiiv.com/support/article/9366426644503-creating-and-using-segments-in-beehiiv","accessed":"2026-10-09"},{"n":13,"title":"Setting up DMARC for a custom domain","publisher":"beehiiv Support","url":"https://www.beehiiv.com/support/article/13650078276375-setting-up-dmarc-for-a-custom-domain-how-to-create-a-record-and-authenticate","accessed":"2026-10-09"},{"n":14,"title":"Understanding your Subscribers Report","publisher":"beehiiv Support","url":"https://www.beehiiv.com/support/article/14492955466007-understanding-your-subscribers-report","accessed":"2026-10-09"}]},{"id":"kit","name":"Kit","vendor":"Kit (formerly ConvertKit)","category":"newsletter-platforms","website":"https://kit.com/","rank":2,"of":12,"points":94,"by_criterion":[{"key":"money","name":"Earning","earned":22,"available":25},{"key":"ownership","name":"Your list","earned":29,"available":32},{"key":"growth","name":"Growth","earned":26,"available":26},{"key":"price","name":"Price","earned":17,"available":17}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 10,000 subscribers","notes":"Unlimited broadcasts, tagging, recommendations","src":[1]},{"name":"Creator","price":"$390/year","usd_month":32.5,"billing":"yearly","for":"1,000 subscribers shown","notes":"Adds visual automations, unlimited sequences, sponsorships","src":[1,2]},{"name":"Pro","price":"$50/month first year, $66 after","usd_month":66,"billing":"monthly","for":"1,000 subscribers shown","notes":"Adds referral system and 5 subject lines per test","src":[1]}],"price_note":"Pro shows $50 a month ($593 billed in the first year); the discount applies only to the first year, and $66 is the regular monthly price shown [1].","lines":[{"key":"paid_subs","value":true,"points":8,"note":"Free plan lists selling digital products and subscriptions; the transaction fee applies to subscriptions [1].","sources":[1]},{"key":"platform_fee","value":0.6,"points":7,"note":"Kit says its 3.5% + 30c includes card processing, so Kit keeps 0.6% [1].","sources":[1]},{"key":"ads","value":true,"points":4,"note":"Kit runs sponsorship campaigns you can browse and express interest in; requires a paid plan [2].","sources":[2]},{"key":"digital_products","value":true,"points":3,"note":"Free plan lists selling digital products and subscriptions [1].","sources":[1]},{"key":"export_subs","value":true,"points":8,"note":"Bulk action on the Subscribers page exports subscribers as a CSV; no plan limit stated [3].","sources":[3]},{"key":"import_subs","value":true,"points":5,"note":"Import subscribers from a CSV file with column mapping; no plan limit stated [4].","sources":[4]},{"key":"custom_domain","value":true,"points":7,"note":"The Newsletter site builder has a Domain Name option to use your own domain instead of the default kit.com address [7].","sources":[7]},{"key":"custom_sending","value":true,"points":5,"note":"A verified sending domain sets up SPF, DKIM and DMARC records for your domain. Plan not stated [5].","sources":[5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"api","value":true,"points":4,"note":"Developer docs list endpoints to list, create and update subscribers [6].","sources":[6]},{"key":"recommendations","value":true,"points":6,"note":"Pricing page lists free recommendations on all three plans [1].","sources":[1]},{"key":"referrals","value":true,"points":4,"note":"Newsletter referral system is listed on the Pro plan [1].","sources":[1]},{"key":"segmentation","value":true,"points":5,"note":"Tags and segments can both be used as recipients of a broadcast; no plan limit stated, and pricing lists tagging and segmentation on all plans [9][1].","sources":[9,1]},{"key":"automations","value":true,"points":4,"note":"Creator lists unlimited visual automations and email sequences [1].","sources":[1]},{"key":"source_analytics","value":true,"points":4,"note":"On Creator Pro, the new-subscribers chart breaks down new subscribers by source, referrer or UTM fields [8].","sources":[8]},{"key":"ab_test","value":true,"points":3,"note":"Pricing page lists 2 subject lines on Free and Creator, 5 on Pro [1].","sources":[1]},{"key":"free_plan","value":true,"points":8,"note":"Free plan for up to 10,000 subscribers with unlimited email broadcasts [1].","sources":[1]},{"key":"price","value":0,"points":9,"note":"Free plan allows unlimited broadcasts to up to 10,000 subscribers, so 1,000 subscribers cost nothing [1].","sources":[1]}],"sources":[{"n":1,"title":"Kit pricing","publisher":"Kit","url":"https://kit.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Monetizing your emails with Kit Newsletter Sponsorships","publisher":"Kit Help Center","url":"https://help.kit.com/en/articles/8532157-monetizing-your-emails-with-kit-newsletter-sponsorships","accessed":"2026-10-09"},{"n":3,"title":"How to export subscribers in Kit","publisher":"Kit Help Center","url":"https://help.kit.com/en/articles/2502489-how-to-export-subscribers-in-kit","accessed":"2026-10-09"},{"n":4,"title":"How to import a subscriber list","publisher":"Kit Help Center","url":"https://help.kit.com/en/articles/2502555-how-to-import-a-subscriber-list","accessed":"2026-10-09"},{"n":5,"title":"What you should know before setting up a Verified Sending Domain","publisher":"Kit Help Center","url":"https://help.kit.com/en/articles/9176509-what-you-should-know-before-setting-up-a-verified-sending-domain","accessed":"2026-10-09"},{"n":6,"title":"Kit developer documentation index","publisher":"Kit","url":"https://developers.kit.com/llms.txt","accessed":"2026-10-09"},{"n":7,"title":"Managing your Newsletter site in Kit","publisher":"Kit Help Center","url":"https://help.kit.com/en/articles/6412804-managing-your-newsletter-site-in-kit","accessed":"2026-10-09"},{"n":8,"title":"Understanding the Subscriber Analytics dashboard in Kit","publisher":"Kit Help Center","url":"https://help.kit.com/en/articles/14085468-understanding-the-subscriber-analytics-dashboard-in-kit","accessed":"2026-10-09"},{"n":9,"title":"Tags and Segments in Kit (and when to use which)","publisher":"Kit Help Center","url":"https://help.kit.com/en/articles/4257108-tags-and-segments-in-kit-and-when-to-use-which","accessed":"2026-10-09"}]},{"id":"ghost","name":"Ghost","vendor":"Ghost Foundation","category":"newsletter-platforms","website":"https://ghost.org/","rank":3,"of":12,"points":77,"by_criterion":[{"key":"money","name":"Earning","earned":18,"available":25},{"key":"ownership","name":"Your list","earned":27,"available":32},{"key":"growth","name":"Growth","earned":15,"available":26},{"key":"price","name":"Price","earned":17,"available":17}],"plans":[{"name":"Self-hosted","price":"Free","usd_month":0,"billing":"free","for":"1 site you host yourself","notes":"MIT licence; you pay for hosting and a Mailgun account for bulk email","src":[3,5]},{"name":"Starter (Ghost(Pro))","price":"$18/month, billed yearly","usd_month":18,"billing":"yearly","for":"1,000 members, 1 staff user","notes":"No paid subscriptions or custom sending domain","src":[1]},{"name":"Publisher (Ghost(Pro))","price":"$29/month, billed yearly","usd_month":29,"billing":"yearly","for":"1,000 members, 3 staff users","notes":"Adds Stripe payments, custom sending domain, Admin API and Zapier","src":[1,10]},{"name":"Business (Ghost(Pro))","price":"$199/month, billed yearly","usd_month":199,"billing":"yearly","for":"15 staff users","notes":"10 newsletters and 10 premium tiers","src":[1]}],"price_note":"The pricing page shows monthly figures billed yearly; it does not list a monthly-billing price [1]. Ghost says all plans include unlimited email sends [1].","lines":[{"key":"paid_subs","value":true,"points":8,"note":"Members can pay through a built-in Stripe connection; Starter lacks it, Publisher and above include it [1][4].","sources":[1,4]},{"key":"platform_fee","value":0,"points":10,"note":"Ghost says it charges 0% transaction fees; Stripe's own fees of 2.9% + 30¢ still apply [7].","sources":[7]},{"key":"ads","value":null,"points":0,"note":"Not published on the vendor's features page [2].","sources":[2]},{"key":"digital_products","value":false,"points":0,"note":"Ghost says it has no built-in shopping cart; products need outside integrations or embeds [14].","sources":[14]},{"key":"export_subs","value":true,"points":8,"note":"Settings, Import/Export exports all members with labels and subscription status as CSV [8].","sources":[8]},{"key":"import_subs","value":true,"points":5,"note":"Members import from a CSV file; guides cover Substack, Mailchimp, Kit, Beehiiv and Buttondown [9].","sources":[9]},{"key":"custom_domain","value":true,"points":7,"note":"Every Ghost(Pro) plan lists a custom domain; Starter includes a free .link domain for one year [1].","sources":[1]},{"key":"custom_sending","value":null,"points":0,"note":"Needs Publisher or higher on Ghost(Pro). The article covers DNS and DMARC records but does not name SPF or DKIM [10].","sources":[10]},{"key":"open_source","value":true,"points":3,"note":"The README says Ghost is released under the MIT licence [3].","sources":[3]},{"key":"api","value":true,"points":4,"note":"Content API on all plans, Admin API from Publisher; docs include creating and updating members [1][18].","sources":[1,18]},{"key":"recommendations","value":true,"points":6,"note":"Built-in Recommendations let sites recommend each other to readers, built on Webmention [6].","sources":[6]},{"key":"referrals","value":false,"points":0,"note":"Referral rewards run through FirstPromoter, a third-party service with its own account; the features page lists referral programs as an integration [2][13].","sources":[2,13]},{"key":"segmentation","value":true,"points":5,"note":"Newsletters can go to a segment of free or paid members; members filter by label and tier [5][15].","sources":[5,15]},{"key":"automations","value":false,"points":0,"note":"Automations are in beta and new ones cannot yet be created; the welcome email is a single message [11][12].","sources":[11,12]},{"key":"source_analytics","value":true,"points":4,"note":"Ghost records each member's sign-up source [16]; the Growth tab's Top content table lists referral sources and the new members each brought in [19].","sources":[16,19]},{"key":"ab_test","value":null,"points":0,"note":"Not published on the vendor's features page [2]; A/B testing appears only as an integration category.","sources":[2]},{"key":"free_plan","value":true,"points":8,"note":"Self-hosted Ghost is free under the MIT licence; bulk email needs a Mailgun account [3][5].","sources":[3,5]},{"key":"price","value":0,"points":9,"note":"The self-hosted licence is free (MIT), so $0; hosting is left out. Hosted Starter is $18 a month, billed yearly [1][3].","sources":[1,3]}],"sources":[{"n":1,"title":"Ghost pricing","publisher":"Ghost","url":"https://ghost.org/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Ghost features","publisher":"Ghost","url":"https://ghost.org/features/","accessed":"2026-10-09"},{"n":3,"title":"TryGhost/Ghost","publisher":"GitHub","url":"https://github.com/TryGhost/Ghost","accessed":"2026-10-09"},{"n":4,"title":"Memberships","publisher":"Ghost","url":"https://docs.ghost.org/members","accessed":"2026-10-09"},{"n":5,"title":"Email newsletters","publisher":"Ghost","url":"https://docs.ghost.org/newsletters","accessed":"2026-10-09"},{"n":6,"title":"Recommendations","publisher":"Ghost","url":"https://docs.ghost.org/recommendations","accessed":"2026-10-09"},{"n":7,"title":"Are there really no transaction fees?","publisher":"Ghost","url":"https://ghost.org/help/are-there-really-no-transaction-fees/","accessed":"2026-10-09"},{"n":8,"title":"Exports","publisher":"Ghost","url":"https://ghost.org/help/exports/","accessed":"2026-10-09"},{"n":9,"title":"Import members","publisher":"Ghost","url":"https://ghost.org/help/import-members/","accessed":"2026-10-09"},{"n":10,"title":"Custom sending domains","publisher":"Ghost","url":"https://ghost.org/help/custom-sending-domains/","accessed":"2026-10-09"},{"n":11,"title":"Automations (beta)","publisher":"Ghost","url":"https://ghost.org/help/automations-beta/","accessed":"2026-10-09"},{"n":12,"title":"Welcome emails","publisher":"Ghost","url":"https://ghost.org/help/welcome-emails/","accessed":"2026-10-09"},{"n":13,"title":"FirstPromoter ID","publisher":"Ghost","url":"https://ghost.org/help/firstpromoter-id/","accessed":"2026-10-09"},{"n":14,"title":"Ecommerce","publisher":"Ghost","url":"https://ghost.org/help/ecommerce/","accessed":"2026-10-09"},{"n":15,"title":"Member management","publisher":"Ghost","url":"https://ghost.org/help/member-management/","accessed":"2026-10-09"},{"n":16,"title":"Member sources","publisher":"Ghost","url":"https://ghost.org/help/member-sources/","accessed":"2026-10-09"},{"n":17,"title":"Ghost CMS Vulnerability Exploited to Hack Over 700 Websites","publisher":"SecurityWeek","url":"https://www.securityweek.com/ghost-cms-vulnerability-exploited-to-hack-over-700-websites/","accessed":"2026-10-09"},{"n":18,"title":"Ghost developer docs index (llms.txt)","publisher":"Ghost","url":"https://docs.ghost.org/llms.txt","accessed":"2026-10-09"},{"n":19,"title":"Native analytics","publisher":"Ghost","url":"https://ghost.org/help/native-analytics/","accessed":"2026-10-09"}]},{"id":"substack","name":"Substack","vendor":"Substack","category":"newsletter-platforms","website":"https://substack.com/","rank":4,"of":12,"points":71,"by_criterion":[{"key":"money","name":"Earning","earned":11,"available":25},{"key":"ownership","name":"Your list","earned":20,"available":32},{"key":"growth","name":"Growth","earned":23,"available":26},{"key":"price","name":"Price","earned":17,"available":17}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 publication","notes":"No platform fee; 10% of paid-subscription revenue","src":[1]}],"price_note":"Substack has no monthly tiers. 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No tag feature is described, so counted as segments only [2].","sources":[2]},{"key":"automations","value":true,"points":4,"note":"Drip campaigns send automated multi-email sequences with delays, triggered by subscriber events [2].","sources":[2]},{"key":"source_analytics","value":true,"points":4,"note":"Features page says creators can track where subscribers come from [2].","sources":[2]},{"key":"ab_test","value":null,"points":0,"note":"Features page lists headline A/B testing only; subject-line tests on part of the list are not described [2].","sources":[2]},{"key":"free_plan","value":true,"points":8,"note":"Free to start with unlimited subscribers [1][2].","sources":[1,2]},{"key":"price","value":0,"points":9,"note":"No monthly fee; Substack takes a share only of paid-subscription revenue [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"About Substack","publisher":"Substack","url":"https://substack.com/about","accessed":"2026-10-09"},{"n":2,"title":"Substack features: publish, grow, and earn in one place","publisher":"Substack","url":"https://substack.com/features","accessed":"2026-10-09"},{"n":3,"title":"Substack Confirms Data Breach, \"Limited User Data\" Compromised","publisher":"Infosecurity Magazine","url":"https://infosecurity-magazine.com/news/substack-confirms-data-breach","accessed":"2026-10-09"}]},{"id":"buttondown","name":"Buttondown","vendor":"Buttondown","category":"newsletter-platforms","website":"https://buttondown.com/","rank":5,"of":12,"points":71,"by_criterion":[{"key":"money","name":"Earning","earned":18,"available":25},{"key":"ownership","name":"Your list","earned":29,"available":32},{"key":"growth","name":"Growth","earned":9,"available":26},{"key":"price","name":"Price","earned":15,"available":17}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 100 subscribers","notes":"Custom sending domain and API listed in the plan data","src":[1]},{"name":"Basic","price":"$9/month or $90/year","usd_month":7.5,"billing":"yearly","for":"Up to 1,000 subscribers","notes":"Yearly price is $7.50 a month","src":[1]},{"name":"Standard","price":"$29/month","usd_month":29,"billing":"monthly","for":"Up to 5,000 subscribers","notes":"Yearly price is $290 a year","src":[1]}],"price_note":"Prices assume at most one email a day to the whole list; heavier sending needs a quote [1]. Registered 501(c)(3) non-profits get 50% off [1]. The pricing page lists add-ons: +$9 a month for tagging and paid subscriptions, +$29 for automations and custom-domain archives [1].","lines":[{"key":"paid_subs","value":true,"points":8,"note":"Readers pay through a connected Stripe account; the pricing page lists paid subscriptions at +$9 a month [1][4].","sources":[1,4]},{"key":"platform_fee","value":0,"points":10,"note":"Buttondown says you keep all the money after credit card fees, with no extra overhead on paid subscribers [3].","sources":[3]},{"key":"ads","value":false,"points":0,"note":"Sponsorships are slots you sell yourself to sponsors you find; Buttondown takes no cut and runs no sponsor marketplace [12].","sources":[12]},{"key":"digital_products","value":null,"points":0,"note":"Not published on the vendor's features or paid-subscriptions pages [2][3].","sources":[2,3]},{"key":"export_subs","value":true,"points":8,"note":"The Export button on the subscribers tab downloads all subscribers as a CSV file [5].","sources":[5]},{"key":"import_subs","value":true,"points":5,"note":"Upload a CSV; 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no plan limit stated [7].","sources":[7]},{"key":"import_subs","value":true,"points":5,"note":"Help page documents importing subscribers from CSV files on the Subscribers page; no plan requirement stated [8].","sources":[8]},{"key":"custom_domain","value":true,"points":7,"note":"Help article shows a past-newsletters archive page on your own WordPress site with the [mailpoet_archive] shortcode; no plan requirement stated [13].","sources":[13]},{"key":"custom_sending","value":true,"points":5,"note":"Help article covers a branded sender domain with SPF, DKIM and DMARC records for the From address [11].","sources":[11]},{"key":"open_source","value":true,"points":3,"note":"Plugin readme states GPLv3; the home page and WordPress.org say it is open source, with the code public on GitHub [1][4][12].","sources":[1,4,12]},{"key":"api","value":true,"points":4,"note":"The vendor's repository documents a PHP API with addSubscriber and getSubscriber methods; it runs inside WordPress, not over HTTP [14].","sources":[14]},{"key":"recommendations","value":null,"points":0,"note":"Not published on the vendor's features page [6].","sources":[6]},{"key":"referrals","value":null,"points":0,"note":"Not published on the vendor's features page [6].","sources":[6]},{"key":"segmentation","value":true,"points":5,"note":"A segment can be picked under Send to; tags work by building a segment on them. Multiple conditions need a paid plan [9].","sources":[9]},{"key":"automations","value":true,"points":4,"note":"Home page describes an automated series of onboarding emails; Starter lists basic automation; help covers triggers and actions [1][2][10].","sources":[1,2,10]},{"key":"source_analytics","value":null,"points":0,"note":"Not published on the vendor's features page, which lists only per-subscriber engagement statistics [6].","sources":[6]},{"key":"ab_test","value":null,"points":0,"note":"Not published on the vendor's features pages [5][6].","sources":[5,6]},{"key":"free_plan","value":true,"points":8,"note":"Starter is free for up to 500 subscribers and 5,000 emails a month [3].","sources":[3]},{"key":"price","value":14,"points":5,"note":"Creator, $14 a month billed yearly ($168) at the 1,500-subscriber step; the plan page has no 1,000 step. Sending is not included [2].","sources":[2]}],"sources":[{"n":1,"title":"MailPoet home page","publisher":"MailPoet","url":"https://www.mailpoet.com/","accessed":"2026-10-09"},{"n":2,"title":"MailPoet plans and pricing","publisher":"MailPoet","url":"https://account.mailpoet.com/","accessed":"2026-10-09"},{"n":3,"title":"MailPoet plans and limits explained","publisher":"MailPoet","url":"https://kb.mailpoet.com/article/349-mailpoet-plans-and-limits-explained","accessed":"2026-10-09"},{"n":4,"title":"MailPoet - Newsletters, Email Marketing, and Automation","publisher":"WordPress.org","url":"https://wordpress.org/plugins/mailpoet/","accessed":"2026-10-09"},{"n":5,"title":"MailPoet plan features","publisher":"MailPoet","url":"https://www.mailpoet.com/plan-features/","accessed":"2026-10-09"},{"n":6,"title":"MailPoet all features","publisher":"MailPoet","url":"https://www.mailpoet.com/all-features/","accessed":"2026-10-09"},{"n":7,"title":"How to Export Subscribers from MailPoet","publisher":"MailPoet","url":"https://kb.mailpoet.com/article/330-how-to-export-subscribers-from-mailpoet","accessed":"2026-10-09"},{"n":8,"title":"Importing Subscribers with CSV Files","publisher":"MailPoet","url":"https://kb.mailpoet.com/article/126-importing-subscribers-with-csv-files","accessed":"2026-10-09"},{"n":9,"title":"Guide to Subscriber Segmentation","publisher":"MailPoet","url":"https://kb.mailpoet.com/article/237-guide-to-subscriber-segmentation","accessed":"2026-10-09"},{"n":10,"title":"MailPoet automations help category","publisher":"MailPoet","url":"https://kb.mailpoet.com/category/411-automations","accessed":"2026-10-09"},{"n":11,"title":"Email Authentication: SPF, DKIM, DMARC","publisher":"MailPoet","url":"https://kb.mailpoet.com/article/295-spf-dkim-dmarc","accessed":"2026-10-09"},{"n":12,"title":"MailPoet plugin readme (source repository)","publisher":"MailPoet on GitHub","url":"https://raw.githubusercontent.com/mailpoet/mailpoet/trunk/mailpoet/readme.txt","accessed":"2026-10-09"},{"n":13,"title":"Display a List of Past Newsletters (Archive) on a Page","publisher":"MailPoet","url":"https://kb.mailpoet.com/article/217-display-a-list-of-past-newsletters-on-a-page","accessed":"2026-10-09"},{"n":14,"title":"Add Subscriber and Get Subscriber API methods","publisher":"MailPoet","url":"https://github.com/mailpoet/mailpoet/blob/trunk/doc/api_methods/AddSubscriber.md","accessed":"2026-10-09"}]},{"id":"listmonk","name":"listmonk","vendor":"listmonk project","category":"newsletter-platforms","website":"https://listmonk.app/","rank":10,"of":12,"points":29,"by_criterion":[{"key":"money","name":"Earning","earned":0,"available":25},{"key":"ownership","name":"Your list","earned":12,"available":32},{"key":"growth","name":"Growth","earned":0,"available":26},{"key":"price","name":"Price","earned":17,"available":17}],"plans":[{"name":"Self-hosted software","price":"Free","usd_month":0,"billing":"free","for":"Your own server","notes":"AGPLv3 licence; you provide hosting and sending","src":[1,3]}],"price_note":"Hosting, the database and an outgoing mail service are your own costs and are not counted.","lines":[{"key":"paid_subs","value":null,"points":0,"note":"Not published on the vendor's home page or docs index; the docs call it a one-way newsletter manager [1][2].","sources":[1,2]},{"key":"platform_fee","value":null,"points":0,"note":"No built-in paid subscriptions are described on the vendor's pages, so there is no fee to record [1][2].","sources":[1,2]},{"key":"ads","value":null,"points":0,"note":"Not published on the vendor's home page or docs index [1][2].","sources":[1,2]},{"key":"digital_products","value":null,"points":0,"note":"Not published on the vendor's home page or docs index [1][2].","sources":[1,2]},{"key":"export_subs","value":null,"points":0,"note":"Not published as a full-list export; the API docs describe only a single-subscriber export [6].","sources":[6]},{"key":"import_subs","value":true,"points":5,"note":"API docs: POST /api/import/subscribers takes a CSV file, optionally ZIP-compressed [5].","sources":[5]},{"key":"custom_domain","value":null,"points":0,"note":"Docs describe an optional public archive, but not running it on your own domain [7].","sources":[7]},{"key":"custom_sending","value":null,"points":0,"note":"Not published: the docs we read do not cover the From address domain, SPF or DKIM [2][7].","sources":[2,7]},{"key":"open_source","value":true,"points":3,"note":"Licensed under AGPLv3, per the vendor's site and the GitHub README [1][3].","sources":[1,3]},{"key":"api","value":true,"points":4,"note":"Docs have an API section covering subscribers, lists, import, campaigns, templates, transactional mail and bounces [2].","sources":[2]},{"key":"recommendations","value":null,"points":0,"note":"Not published on the vendor's home page or docs index [1][2].","sources":[1,2]},{"key":"referrals","value":null,"points":0,"note":"Not published on the vendor's home page or docs index [1][2].","sources":[1,2]},{"key":"segmentation","value":null,"points":0,"note":"Docs describe SQL queries to segment subscribers, but no page we read says a campaign can be sent to one [4].","sources":[4]},{"key":"automations","value":null,"points":0,"note":"Not published on the vendor's home page or docs index [1][2].","sources":[1,2]},{"key":"source_analytics","value":null,"points":0,"note":"Not published: docs cover view and click tracking, not where subscribers came from [1][2].","sources":[1,2]},{"key":"ab_test","value":null,"points":0,"note":"Not published on the vendor's home page or docs index [1][2].","sources":[1,2]},{"key":"free_plan","value":true,"points":8,"note":"The software is free and open source and self-hosted, with no subscriber cap stated [1].","sources":[1]},{"key":"price","value":0,"points":9,"note":"Free software under AGPLv3, so the licence costs $0; hosting is left out [1][3].","sources":[1,3]}],"sources":[{"n":1,"title":"listmonk home page","publisher":"listmonk","url":"https://listmonk.app/","accessed":"2026-10-09"},{"n":2,"title":"listmonk documentation","publisher":"listmonk","url":"https://listmonk.app/docs/","accessed":"2026-10-09"},{"n":3,"title":"knadh/listmonk","publisher":"GitHub","url":"https://github.com/knadh/listmonk","accessed":"2026-10-09"},{"n":4,"title":"Querying and segmenting subscribers","publisher":"listmonk","url":"https://listmonk.app/docs/querying-and-segmentation/","accessed":"2026-10-09"},{"n":5,"title":"API: Import","publisher":"listmonk","url":"https://listmonk.app/docs/apis/import/","accessed":"2026-10-09"},{"n":6,"title":"API: Subscribers","publisher":"listmonk","url":"https://listmonk.app/docs/apis/subscribers/","accessed":"2026-10-09"},{"n":7,"title":"Archives","publisher":"listmonk","url":"https://listmonk.app/docs/archives/","accessed":"2026-10-09"},{"n":8,"title":"Security advisories, knadh/listmonk","publisher":"GitHub","url":"https://github.com/knadh/listmonk/security/advisories","accessed":"2026-10-09"}]},{"id":"mailcoach","name":"Mailcoach","vendor":"Spatie","category":"newsletter-platforms","website":"https://www.mailcoach.app/","rank":11,"of":12,"points":26,"by_criterion":[{"key":"money","name":"Earning","earned":0,"available":25},{"key":"ownership","name":"Your list","earned":9,"available":32},{"key":"growth","name":"Growth","earned":12,"available":26},{"key":"price","name":"Price","earned":5,"available":17}],"plans":[{"name":"Hosted, Mailcoach delivery","price":"USD 9.99/month + USD 0.002 per email over 2,000","usd_month":9.99,"billing":"monthly","for":"1 account","notes":"2,000 emails included; unlimited contacts","src":[1]},{"name":"Hosted, own provider","price":"USD 9.99/month + USD 0.001 per email over 2,000","usd_month":9.99,"billing":"monthly","for":"1 account","notes":"You pay your own sending provider separately","src":[1]},{"name":"Self-hosted, single domain","price":"zł 620 licence","usd_month":null,"billing":"one-time","for":"1 domain","notes":"Includes one year of updates; renewal optional","src":[10]}],"price_note":"Prices are shown in USD on the pricing page; the home page shows euros [1][2]. Self-hosted licences are priced in zloty [10].","lines":[{"key":"paid_subs","value":null,"points":0,"note":"Not published on the vendor's features page [3].","sources":[3]},{"key":"platform_fee","value":null,"points":0,"note":"Not published on the vendor's pricing page; no built-in paid subscriptions are listed [1].","sources":[1]},{"key":"ads","value":null,"points":0,"note":"Not published on the vendor's features page [3].","sources":[3]},{"key":"digital_products","value":null,"points":0,"note":"Not published on the vendor's features page [3].","sources":[3]},{"key":"export_subs","value":null,"points":0,"note":"Not published on the vendor's features page or API subscriber documentation [3][7].","sources":[3,7]},{"key":"import_subs","value":true,"points":5,"note":"Features page lists import from CSV and Excel files; API accepts a CSV string of subscribers [3][8].","sources":[3,8]},{"key":"custom_domain","value":null,"points":0,"note":"Not found on the vendor's pages [3][11]; the creators page mentions a searchable web archive but no own-domain setup.","sources":[3,11]},{"key":"custom_sending","value":null,"points":0,"note":"Creators page ticks sending from a custom domain, but SPF or DKIM setup was not found on the vendor's pages [11][3].","sources":[3,11]},{"key":"open_source","value":false,"points":0,"note":"Self-hosted licence is paid and gives access to a private repository; no open-source licence is named [10].","sources":[10]},{"key":"api","value":true,"points":4,"note":"REST API with bearer tokens lists, creates, updates and deletes subscribers [7][9].","sources":[7,9]},{"key":"recommendations","value":null,"points":0,"note":"Not published on the vendor's features page [3].","sources":[3]},{"key":"referrals","value":null,"points":0,"note":"Not published on the vendor's features page [3].","sources":[3]},{"key":"segmentation","value":true,"points":5,"note":"Tags, custom fields and conditions build segments, and a campaign can go to a segment instead of the whole list [4][6].","sources":[4,6]},{"key":"automations","value":true,"points":4,"note":"Automations chain emails with waits and branches, started by a sign-up, tag or date [5].","sources":[5]},{"key":"source_analytics","value":null,"points":0,"note":"Analytics cover campaign opens and clicks; no subscriber source report is listed [3].","sources":[3]},{"key":"ab_test","value":true,"points":3,"note":"Split tests send each variant to a small share, then the best one to the rest; the page names subject lines as an example [13].","sources":[13]},{"key":"free_plan","value":false,"points":0,"note":"Pricing page shows a USD 9.99 base price; only a 14-day free trial is offered [1][2].","sources":[1,2]},{"key":"price","value":12.39,"points":5,"note":"Own-provider rate: USD 9.99 plus 2,400 emails at USD 0.001; provider bill left out. Mailcoach delivery: USD 14.79 [1].","sources":[1]}],"sources":[{"n":1,"title":"Mailcoach pricing","publisher":"Mailcoach","url":"https://www.mailcoach.app/pricing","accessed":"2026-10-09"},{"n":2,"title":"Mailcoach: email marketing for creators, developers and businesses","publisher":"Mailcoach","url":"https://www.mailcoach.app/","accessed":"2026-10-09"},{"n":3,"title":"Mailcoach features","publisher":"Mailcoach","url":"https://www.mailcoach.app/features/","accessed":"2026-10-09"},{"n":4,"title":"Mailcoach campaigns","publisher":"Mailcoach","url":"https://www.mailcoach.app/platform/campaigns","accessed":"2026-10-09"},{"n":5,"title":"Mailcoach automations (documentation)","publisher":"Mailcoach","url":"https://www.mailcoach.app/self-hosted/documentation/v8/features/automations/","accessed":"2026-10-09"},{"n":6,"title":"Mailcoach campaigns (documentation)","publisher":"Mailcoach","url":"https://www.mailcoach.app/self-hosted/documentation/v8/features/campaigns/","accessed":"2026-10-09"},{"n":7,"title":"Mailcoach API: subscribers","publisher":"Mailcoach","url":"https://www.mailcoach.app/api-documentation/endpoints/subscribers/","accessed":"2026-10-09"},{"n":8,"title":"Mailcoach API: subscriber imports","publisher":"Mailcoach","url":"https://www.mailcoach.app/api-documentation/endpoints/subscriber-imports/","accessed":"2026-10-09"},{"n":9,"title":"Mailcoach API: authentication","publisher":"Mailcoach","url":"https://www.mailcoach.app/api-documentation/introduction/authentication/","accessed":"2026-10-09"},{"n":10,"title":"Mailcoach Self-Hosted","publisher":"Spatie","url":"https://spatie.be/products/mailcoach","accessed":"2026-10-09"},{"n":11,"title":"Mailcoach for creators","publisher":"Mailcoach","url":"https://www.mailcoach.app/solutions/solutions-for-creators/","accessed":"2026-10-09"},{"n":12,"title":"Mailcoach Self-Hosted","publisher":"Mailcoach","url":"https://www.mailcoach.app/self-hosted","accessed":"2026-10-09"},{"n":13,"title":"Mailcoach split testing","publisher":"Mailcoach","url":"https://www.mailcoach.app/features/split-test-your-emails/","accessed":"2026-10-09"}]},{"id":"sendy","name":"Sendy","vendor":"Sendy","category":"newsletter-platforms","website":"https://sendy.co/","rank":12,"of":12,"points":25,"by_criterion":[{"key":"money","name":"Earning","earned":0,"available":25},{"key":"ownership","name":"Your list","earned":9,"available":32},{"key":"growth","name":"Growth","earned":9,"available":26},{"key":"price","name":"Price","earned":7,"available":17}],"plans":[{"name":"Sendy licence","price":"$69 one-time","usd_month":null,"billing":"one-time","for":"1 domain","notes":"Free updates until the next major version; Amazon SES sending costs extra","src":[1]}],"price_note":"Amazon SES sending fees and hosting are paid separately. The licence is valid for one domain [1][2].","lines":[{"key":"paid_subs","value":null,"points":0,"note":"Not published on the vendor's home page or API page [1][3].","sources":[1,3]},{"key":"platform_fee","value":null,"points":0,"note":"No built-in paid subscriptions are described on the vendor's pages, so there is no fee to record [1][3].","sources":[1,3]},{"key":"ads","value":null,"points":0,"note":"Not published on the vendor's home page [1].","sources":[1]},{"key":"digital_products","value":null,"points":0,"note":"Not published on the vendor's home page [1].","sources":[1]},{"key":"export_subs","value":null,"points":0,"note":"Not published: the home page and API page cover importing and deleting subscribers, not exporting [1][3].","sources":[1,3]},{"key":"import_subs","value":true,"points":5,"note":"Home page lists mass importing subscribers; the support guide covers CSV imports [1][4].","sources":[1,4]},{"key":"custom_domain","value":null,"points":0,"note":"Not published: the custom domain licence page covers unsubscribe pages, the web version of emails and tracked links, and brand logins, not a public newsletter website or archive [5].","sources":[5]},{"key":"custom_sending","value":null,"points":0,"note":"Home page says any domain's From address works, but the setup guide does not document SPF or DKIM [1][6].","sources":[1,6]},{"key":"open_source","value":false,"points":0,"note":"The licence agreement forbids disclosing or distributing the source code and mentions no open-source licence [2].","sources":[2]},{"key":"api","value":true,"points":4,"note":"API page documents HTTP POST endpoints for subscribers, lists, brands and creating campaigns [3].","sources":[3]},{"key":"recommendations","value":null,"points":0,"note":"Not published on the vendor's home page [1].","sources":[1]},{"key":"referrals","value":null,"points":0,"note":"Not published on the vendor's home page, which links only to an affiliate programme [1].","sources":[1]},{"key":"segmentation","value":true,"points":5,"note":"Home page: choose segments and/or lists to include or exclude in campaigns, with segments based on your own conditions [1].","sources":[1]},{"key":"automations","value":true,"points":4,"note":"Autoresponders send a series of drip emails at intervals you set [1].","sources":[1]},{"key":"source_analytics","value":null,"points":0,"note":"Not published: reports cover opens, clicks, bounces and locations, not where subscribers came from [1].","sources":[1]},{"key":"ab_test","value":null,"points":0,"note":"Not published on the vendor's home page [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"The home page offers only the $69 licence, with no free plan or trial listed [1].","sources":[1]},{"key":"price","value":1.92,"points":7,"note":"$69 one-time licence divided by 36 months; Amazon SES and hosting are left out [1].","sources":[1]}],"sources":[{"n":1,"title":"Sendy home page","publisher":"Sendy","url":"https://sendy.co/","accessed":"2026-10-09"},{"n":2,"title":"Sendy end user license agreement","publisher":"Sendy","url":"https://sendy.co/end-user-license-agreement","accessed":"2026-10-09"},{"n":3,"title":"Sendy API","publisher":"Sendy","url":"https://sendy.co/api","accessed":"2026-10-09"},{"n":4,"title":"Sendy troubleshooting","publisher":"Sendy","url":"https://sendy.co/troubleshooting","accessed":"2026-10-09"},{"n":5,"title":"Sendy custom domain licenses","publisher":"Sendy","url":"https://sendy.co/custom-domain-licenses","accessed":"2026-10-09"},{"n":6,"title":"Sendy get started","publisher":"Sendy","url":"https://sendy.co/get-started","accessed":"2026-10-09"}]},{"id":"kaspersky-safe-kids","name":"Kaspersky Safe Kids","vendor":"Kaspersky","category":"parental-control-apps","website":"https://www.kaspersky.com/safe-kids","rank":1,"of":10,"points":89,"by_criterion":[{"key":"platforms","name":"Systems","earned":15,"available":18},{"key":"controls","name":"Controls","earned":30,"available":33},{"key":"monitoring","name":"Monitoring","earned":14,"available":19},{"key":"trust","name":"Terms","earned":2,"available":2},{"key":"price","name":"Price and plan","earned":28,"available":28}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Family","notes":"Website, app blocking and computer time limits","src":[3,4]},{"name":"Premium (Safe Kids)","price":"$28.99/year","usd_month":2.42,"billing":"yearly","for":"One account, all devices","notes":"Shown at $25.99 for the first year","src":[1,6]}],"price_note":"The page shows $25.99 for the first year against a struck-out $28.99, which is also the renewal price [1]. We priced the $28.99 list price.","lines":[{"key":"windows","value":true,"points":6,"note":"The product page lists Windows as a compatible system and gives Windows 7 SP1 or later requirements [1].","sources":[1]},{"key":"other_systems","value":["macOS","Android","iOS"],"points":9,"note":"Page lists macOS, Android and iOS; Chromebook or ChromeOS is not listed [1].","sources":[1]},{"key":"web_filter","value":true,"points":8,"note":"Category blocking plus custom allow and block lists [2].","sources":[2]},{"key":"app_block","value":true,"points":6,"note":"Block or allow apps by age rating or category; an Always-on apps list is also offered [2].","sources":[2]},{"key":"screen_time","value":true,"points":8,"note":"Daily limits and scheduled downtime [2].","sources":[2]},{"key":"app_time","value":true,"points":3,"note":"Premium lists time limits on application use [4].","sources":[4]},{"key":"pause","value":null,"points":0,"note":"Not published on the vendor's features page [2]; no instant lock or pause is described.","sources":[2]},{"key":"uninstall_guard","value":true,"points":3,"note":"Removing the app on Android needs the My Kaspersky login; on iOS the profile needs a PIN [3].","sources":[3]},{"key":"youtube","value":true,"points":2,"note":"Restrict search results and see search and watch history [2].","sources":[2]},{"key":"location","value":true,"points":6,"note":"Live map of the child's device location [2].","sources":[2]},{"key":"geofence","value":true,"points":2,"note":"Alerts when a child leaves a set safe zone [2].","sources":[2]},{"key":"social_alerts","value":null,"points":0,"note":"Social network monitoring is Premium, but no apps are named [4][6].","sources":[4,6]},{"key":"reports","value":true,"points":3,"note":"Premium lists reports on computer time and websites visited; the features page lists daily app-use reports [2][4].","sources":[2,4]},{"key":"requests","value":true,"points":3,"note":"Kids can request more time or access to blocked sites and apps, on free and Premium [4].","sources":[4]},{"key":"refund_days","value":30,"points":2,"note":"The page offers a 30-day money-back guarantee [1].","sources":[1]},{"key":"free_plan","value":true,"points":8,"note":"FAQ names a free version with website blocking and app management; the support table shows blocking in free [3][4].","sources":[3,4]},{"key":"price","value":2.42,"points":12,"note":"$28.99 a year list price (struck out beside $25.99), for 1 user account, 1 year [1].","sources":[1]},{"key":"devices","value":100,"points":8,"note":"The product page says one account covers all of your children's devices [1]; the licence guides state no device cap [5][6].","sources":[1,5,6]}],"sources":[{"n":1,"title":"Kaspersky Safe Kids","publisher":"Kaspersky","url":"https://www.kaspersky.com/safe-kids","accessed":"2026-10-08"},{"n":2,"title":"Kaspersky Safe Kids features","publisher":"Kaspersky","url":"https://www.kaspersky.com/safe-kids/features","accessed":"2026-10-08"},{"n":3,"title":"Kaspersky Safe Kids FAQ","publisher":"Kaspersky","url":"https://www.kaspersky.com/safe-kids/faq","accessed":"2026-10-08"},{"n":4,"title":"Compare free and premium versions","publisher":"Kaspersky Support","url":"https://support.kaspersky.com/safe-kids-for-windows/136532","accessed":"2026-10-08"},{"n":5,"title":"Kaspersky Safe Kids licensing","publisher":"Kaspersky Support","url":"https://support.kaspersky.com/safe-kids-for-windows/95593","accessed":"2026-10-08"},{"n":6,"title":"Kaspersky Safe Kids for Windows help","publisher":"Kaspersky Support","url":"https://support.kaspersky.com/safe-kids-for-windows","accessed":"2026-10-08"},{"n":7,"title":"Kaspersky Lab, Inc. Prohibition","publisher":"Bureau of Industry and Security, U.S. Department of Commerce","url":"https://www.bis.gov/kaspersky","accessed":"2026-10-08"}]},{"id":"mobicip","name":"Mobicip","vendor":"Mobicip","category":"parental-control-apps","website":"https://mobicip.com/","rank":2,"of":10,"points":83,"by_criterion":[{"key":"platforms","name":"Systems","earned":18,"available":18},{"key":"controls","name":"Controls","earned":33,"available":33},{"key":"monitoring","name":"Monitoring","earned":16,"available":19},{"key":"trust","name":"Terms","earned":2,"available":2},{"key":"price","name":"Price and plan","earned":14,"available":28}],"plans":[{"name":"Basic","price":"Free","usd_month":0,"billing":"free","for":"2 managed devices","notes":"Features not listed","src":[2]},{"name":"Lite","price":"$2.99/month, billed annually","usd_month":2.99,"billing":"yearly","for":"Up to 5 devices","notes":"All paid features","src":[2]},{"name":"Standard","price":"$4.99/month, billed annually","usd_month":4.99,"billing":"yearly","for":"Up to 10 devices","notes":"All paid features","src":[2]},{"name":"Premium","price":"$7.99/month, billed annually","usd_month":7.99,"billing":"yearly","for":"Up to 20 devices","notes":"All paid features","src":[2]}],"price_note":"The pricing page shows monthly figures and says billing is annual; it gives no yearly total [2].","lines":[{"key":"windows","value":true,"points":6,"note":"Home page says it protects Windows; the Windows page offers time limits and website blocking for the child's device [1][7].","sources":[1,7]},{"key":"other_systems","value":["macOS","Android","iOS","ChromeOS"],"points":12,"note":"Home page: protects iOS, Android, macOS, Windows, Chromebook and Kindle [1].","sources":[1]},{"key":"web_filter","value":true,"points":8,"note":"Blocks sites, categories (over 20 harmful ones) and keywords; allow-only mode available [3].","sources":[3]},{"key":"app_block","value":true,"points":6,"note":"Block specific apps or categories on iPhone, iPad, Android and Kindle Fire [8].","sources":[8]},{"key":"screen_time","value":true,"points":8,"note":"Daily allowances and timed blocks for school, homework and sleep [6].","sources":[6]},{"key":"app_time","value":true,"points":3,"note":"Limit time on specific apps or categories [6][8].","sources":[6,8]},{"key":"pause","value":true,"points":3,"note":"Pause All Devices locks all connected devices; a single device can also be locked [6].","sources":[6]},{"key":"uninstall_guard","value":true,"points":3,"note":"Pricing page lists Uninstall Protection on every paid plan; Windows page says only the registered admin can uninstall Mobicip [2][7].","sources":[2,7]},{"key":"youtube","value":true,"points":2,"note":"Filters YouTube videos per video on Android and iOS; Distraction-Free Mode can block YouTube during set hours [3].","sources":[3]},{"key":"location","value":true,"points":6,"note":"Family Locator page describes real-time GPS location on a map in the app for iPhone, iPad and Android [4].","sources":[4]},{"key":"geofence","value":true,"points":2,"note":"Family Locator page describes geofence alerts for arrivals and departures [4].","sources":[4]},{"key":"social_alerts","value":true,"points":5,"note":"Scans Facebook and Snapchat for harmful content and alerts parents in real time [5].","sources":[5]},{"key":"reports","value":true,"points":3,"note":"Activity Summary covers websites and videos accessed and time in apps [9].","sources":[9]},{"key":"requests","value":null,"points":0,"note":"Not published on the vendor's features pages [6][8].","sources":[6,8]},{"key":"refund_days","value":30,"points":2,"note":"Pricing page states a 30-day money-back guarantee [2].","sources":[2]},{"key":"free_plan","value":null,"points":0,"note":"Pricing page names a free Basic plan for 2 devices but does not list its features [2].","sources":[2]},{"key":"price","value":2.99,"points":12,"note":"Lite, $2.99 a month billed annually, up to 5 devices; all paid features included [2].","sources":[2]},{"key":"devices","value":5,"points":2,"note":"Lite covers up to 5 devices [2].","sources":[2]}],"sources":[{"n":1,"title":"Mobicip parental control app","publisher":"Mobicip","url":"https://mobicip.com/","accessed":"2026-10-08"},{"n":2,"title":"Mobicip pricing","publisher":"Mobicip","url":"https://mobicip.com/pricing","accessed":"2026-10-08"},{"n":3,"title":"Website blocker","publisher":"Mobicip","url":"https://mobicip.com/features/website-blocker","accessed":"2026-10-08"},{"n":4,"title":"Family locator","publisher":"Mobicip","url":"https://mobicip.com/features/family-locator","accessed":"2026-10-08"},{"n":5,"title":"Social media monitor","publisher":"Mobicip","url":"https://mobicip.com/features/social-media-monitor","accessed":"2026-10-08"},{"n":6,"title":"Screen time","publisher":"Mobicip","url":"https://mobicip.com/features/screen-time","accessed":"2026-10-08"},{"n":7,"title":"Parental controls for Windows","publisher":"Mobicip","url":"https://mobicip.com/parental-controls/windows","accessed":"2026-10-08"},{"n":8,"title":"App blocker","publisher":"Mobicip","url":"https://mobicip.com/features/app-blocker","accessed":"2026-10-08"},{"n":9,"title":"Activity summary","publisher":"Mobicip","url":"https://mobicip.com/features/activity-summary","accessed":"2026-10-08"}]},{"id":"famisafe","name":"FamiSafe","vendor":"Wondershare","category":"parental-control-apps","website":"https://famisafe.wondershare.com/","rank":3,"of":10,"points":83,"by_criterion":[{"key":"platforms","name":"Systems","earned":18,"available":18},{"key":"controls","name":"Controls","earned":33,"available":33},{"key":"monitoring","name":"Monitoring","earned":19,"available":19},{"key":"trust","name":"Terms","earned":0,"available":2},{"key":"price","name":"Price and plan","earned":13,"available":28}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 device","notes":"Key controls shown as locked","src":[1]},{"name":"Yearly","price":"$59.99/year","usd_month":4.99,"billing":"yearly","for":"Up to 10 devices","notes":"3-day free trial","src":[1]},{"name":"Quarterly","price":"$19.99/quarter","usd_month":6.66,"billing":"monthly","for":"Up to 8 devices","notes":"Billed every three months","src":[1]},{"name":"Monthly","price":"$9.99/month","usd_month":9.99,"billing":"monthly","for":"Up to 5 devices","notes":null,"src":[1]}],"price_note":"The pricing page strikes through US$9.99 beside the $4.99 yearly rate, with no sale wording or end date. We priced the yearly plan at the shown $4.99 [1].","lines":[{"key":"windows","value":true,"points":6,"note":"FAQ: FamiSafe supports monitoring desktop devices running Windows, Mac and Chromebook [7].","sources":[7]},{"key":"other_systems","value":["macOS","Android","iOS","ChromeOS"],"points":12,"note":"FAQ lists Android 4.4+, iOS 11+, and Windows, Mac and Chromebook desktops [7].","sources":[7]},{"key":"web_filter","value":true,"points":8,"note":"10+ built-in categories such as adult, drugs and violence, plus allowed or blocked sites under Exceptions [3].","sources":[3]},{"key":"app_block","value":true,"points":6,"note":"Parents can block individual apps or whole categories on phones; iOS blocking is by category [5][9].","sources":[5,9]},{"key":"screen_time","value":true,"points":8,"note":"Daily screen limits and scheduled night downtime [4].","sources":[4]},{"key":"app_time","value":true,"points":3,"note":"Plan table lists APP Time Limit on paid plans; apps can be set to Blocked, Limited or Allowed [1][5].","sources":[1,5]},{"key":"pause","value":true,"points":3,"note":"Parents can instantly lock devices [4]; the plan table lists Instant Block [1].","sources":[1,4]},{"key":"uninstall_guard","value":true,"points":3,"note":"FAQ: uninstall protection on Android needs the FamiSafe account password to remove the app [7].","sources":[7]},{"key":"youtube","value":true,"points":2,"note":"Android parents can block videos or channels and see video history; iOS gets keyword alerts [9].","sources":[9]},{"key":"location","value":true,"points":6,"note":"Shows the current or latest location of the child's connected device [8].","sources":[8]},{"key":"geofence","value":true,"points":2,"note":"Notification when the device enters or leaves a geofenced area [8].","sources":[8]},{"key":"social_alerts","value":true,"points":5,"note":"Scans 30+ social and messaging apps on Android and some iPhone apps such as Reddit; alerts show source and concern [6].","sources":[6]},{"key":"reports","value":true,"points":3,"note":"Plan table lists a Usage Report; the home page lists an Activity Report [1][2].","sources":[1,2]},{"key":"requests","value":true,"points":3,"note":"Kids can view their daily limits and request additional time [4].","sources":[4]},{"key":"refund_days","value":7,"points":0,"note":"Pricing page states a 7-Day Money-Back Guarantee [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"A Free plan for 1 device exists, but the plan table shows website filter, time limit and app block as locked [1].","sources":[1]},{"key":"price","value":4.99,"points":9,"note":"Yearly plan, $59.99 billed annually, shown as $4.99 a month beside a struck-through US$9.99; no sale wording or end date shown [1].","sources":[1]},{"key":"devices","value":10,"points":4,"note":"Yearly plan says protect up to 10 devices; the plan table agrees [1].","sources":[1]}],"sources":[{"n":1,"title":"FamiSafe pricing plan for family","publisher":"Wondershare FamiSafe","url":"https://famisafe.wondershare.com/store/family.html","accessed":"2026-10-08"},{"n":2,"title":"FamiSafe parental control app","publisher":"Wondershare FamiSafe","url":"https://famisafe.wondershare.com/","accessed":"2026-10-08"},{"n":3,"title":"Web filter","publisher":"Wondershare FamiSafe","url":"https://famisafe.wondershare.com/block-websites.html","accessed":"2026-10-08"},{"n":4,"title":"Screen time","publisher":"Wondershare FamiSafe","url":"https://famisafe.wondershare.com/screen-time.html","accessed":"2026-10-08"},{"n":5,"title":"App blocker","publisher":"Wondershare FamiSafe","url":"https://famisafe.wondershare.com/app-blocker.html","accessed":"2026-10-08"},{"n":6,"title":"Social apps detection","publisher":"Wondershare FamiSafe","url":"https://famisafe.wondershare.com/detect-suspicious-text.html","accessed":"2026-10-08"},{"n":7,"title":"FamiSafe FAQ","publisher":"Wondershare FamiSafe","url":"https://famisafe.wondershare.com/faq/","accessed":"2026-10-08"},{"n":8,"title":"Location tracking","publisher":"Wondershare FamiSafe","url":"https://famisafe.wondershare.com/kids-location-tracking.html","accessed":"2026-10-08"},{"n":9,"title":"YouTube parental controls","publisher":"Wondershare FamiSafe","url":"https://famisafe.wondershare.com/youtube-parental-controls.html","accessed":"2026-10-08"}]},{"id":"google-family-link","name":"Google Family Link","vendor":"Google","category":"parental-control-apps","website":"https://families.google/familylink/","rank":4,"of":10,"points":81,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":18},{"key":"controls","name":"Controls","earned":33,"available":33},{"key":"monitoring","name":"Monitoring","earned":14,"available":19},{"key":"trust","name":"Terms","earned":0,"available":2},{"key":"price","name":"Price and plan","earned":28,"available":28}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Family group","notes":"Google Play lists the app at a price of 0","src":[6]}],"price_note":"Google lists no device cap and no paid tier. The $0 price and the 100-device value rest on the free Google Play listing [6].","lines":[{"key":"windows","value":false,"points":0,"note":"Google's help page says computers other than Chromebooks cannot be supervised with Family Link [4]. Chrome settings can be bypassed on computers [5].","sources":[4,5]},{"key":"other_systems","value":["Android","ChromeOS"],"points":6,"note":"Supervision runs on Android 7.0 or higher and Chrome OS 71 or higher; iPhones and iPads cannot be supervised [2][4].","sources":[2,4]},{"key":"web_filter","value":true,"points":8,"note":"Chrome can try to block explicit sites, and parents add approved or blocked sites. Counted as one adult category plus custom entries [5].","sources":[5]},{"key":"app_block","value":true,"points":6,"note":"Parents block or allow apps on a child's Android devices and Chromebooks, and approve new downloads [4].","sources":[4]},{"key":"screen_time","value":true,"points":8,"note":"Parents set a daily limit per weekday and a bedtime on supervised devices [4].","sources":[4]},{"key":"app_time","value":true,"points":3,"note":"The overview lists individual app time limits, including unlimited time for chosen apps [1].","sources":[1]},{"key":"pause","value":true,"points":3,"note":"The Google Play listing says a parent can remotely lock a supervised device [6].","sources":[6]},{"key":"uninstall_guard","value":true,"points":3,"note":"Teens need parental approval to stop supervision; changing limits on the child's device needs parent sign-in or a Parent Access Code [3][4].","sources":[3,4]},{"key":"youtube","value":true,"points":2,"note":"The overview lists YouTube among Google services with parental controls, under tools for parents, kids and teens [1].","sources":[1]},{"key":"location","value":true,"points":6,"note":"Google says parents can locate children on one map, and find the child's Android device in the Family Link app [1][4].","sources":[1,4]},{"key":"geofence","value":true,"points":2,"note":"Parents can turn on Arrives and Leaves alerts for each family place [8]; the overview also lists arrival and leave notifications [1].","sources":[1,8]},{"key":"social_alerts","value":null,"points":0,"note":"Not published on the vendor's overview, FAQ or help page [1][3][4].","sources":[1,3,4]},{"key":"reports","value":true,"points":3,"note":"Activity reports show time on apps, in daily, weekly or monthly views [6].","sources":[6]},{"key":"requests","value":true,"points":3,"note":"A child can ask to visit a blocked site, and the parent approves or denies it in the Family Link app [5].","sources":[5]},{"key":"refund_days","value":null,"points":0,"note":"Not published; the app is listed at a price of 0 [6].","sources":[6]},{"key":"free_plan","value":true,"points":8,"note":"No plan page exists. Google Play lists the app at a price of 0, with screen time, app and site controls [6][4].","sources":[6,4]},{"key":"price","value":0,"points":12,"note":"Google Play lists the app at a price of 0; no paid plan found. Counted as a fully free product [6].","sources":[6]},{"key":"devices","value":100,"points":8,"note":"No device cap appears on Google's pages; counted as a free product with no stated cap [1][6].","sources":[1,6]}],"sources":[{"n":1,"title":"Family Link from Google","publisher":"Google","url":"https://families.google/familylink/","accessed":"2026-10-08"},{"n":2,"title":"Check your device compatibility","publisher":"Google","url":"https://families.google/familylink/device-compatibility/","accessed":"2026-10-08"},{"n":3,"title":"Frequently Asked Questions and Answers","publisher":"Google","url":"https://families.google/familylink/faq/","accessed":"2026-10-08"},{"n":4,"title":"Get started with Family Link","publisher":"Google For Families Help","url":"https://support.google.com/families/answer/7101025","accessed":"2026-10-08"},{"n":5,"title":"Chrome & your child's Google Account","publisher":"Google For Families Help","url":"https://support.google.com/families/answer/7087030","accessed":"2026-10-08"},{"n":6,"title":"Family Link parental controls","publisher":"Google Play","url":"https://play.google.com/store/apps/details?id=com.google.android.apps.kids.familylinkhelper","accessed":"2026-10-08"},{"n":7,"title":"Google Family Link Exploit Enables Account Lockout and Surveillance","publisher":"Privacy Guides","url":"https://www.privacyguides.org/news/2026/05/29/google-family-link-exploit-enables-account-lockout-and-surveillance/","accessed":"2026-10-08"},{"n":8,"title":"Find & manage your child's location","publisher":"Google For Families Help","url":"https://support.google.com/families/answer/7103413","accessed":"2026-10-08"}]},{"id":"qustodio","name":"Qustodio","vendor":"Qustodio LLC","category":"parental-control-apps","website":"https://www.qustodio.com/","rank":5,"of":10,"points":77,"by_criterion":[{"key":"platforms","name":"Systems","earned":18,"available":18},{"key":"controls","name":"Controls","earned":30,"available":33},{"key":"monitoring","name":"Monitoring","earned":16,"available":19},{"key":"trust","name":"Terms","earned":2,"available":2},{"key":"price","name":"Price and plan","earned":11,"available":28}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 device","notes":"Basic protection; features not listed","src":[1]},{"name":"Basic","price":"$59.95/year","usd_month":5,"billing":"yearly","for":"Up to 5 devices","notes":"Filtering, app blocking, daily limits, location, pause","src":[1]},{"name":"Complete","price":"$104.95/year","usd_month":8.75,"billing":"yearly","for":"Unlimited devices (family use)","notes":"Adds YouTube monitoring and custom rules","src":[1]}],"price_note":"Prices are as shown to US visitors; the page lists no renewal price.","lines":[{"key":"windows","value":true,"points":6,"note":"Qustodio for Windows runs on laptops and desktops with Windows 10 and up [3].","sources":[3]},{"key":"other_systems","value":["macOS","Android","iOS","ChromeOS"],"points":12,"note":"Downloads page lists Mac, Android, iPhone and iPad, and Chromebooks with Google Play (not other ChromeOS devices) [3].","sources":[3]},{"key":"web_filter","value":true,"points":8,"note":"Blocks by category with Allow, Alert or Block [2]. Custom rules for web, apps and games are listed under Complete [1].","sources":[1,2]},{"key":"app_block","value":true,"points":6,"note":"Games and apps blocking is listed in both plans; the features page lists it for Android, by category [1][2].","sources":[1,2]},{"key":"screen_time","value":true,"points":8,"note":"Daily time limits, restricted times and custom routines are listed for Basic and Complete [1][2].","sources":[1,2]},{"key":"app_time","value":true,"points":3,"note":"Games and apps time limits are listed in both plans [1].","sources":[1]},{"key":"pause","value":true,"points":3,"note":"Pause internet access is listed in both plans; the features page says pause with one touch [1][2].","sources":[1,2]},{"key":"uninstall_guard","value":null,"points":0,"note":"Not published on the vendor's pricing, features or downloads pages [1][2][3].","sources":[1,2,3]},{"key":"youtube","value":true,"points":2,"note":"YouTube monitoring is listed under Complete, and the dashboard shows YouTube views [1][2].","sources":[1,2]},{"key":"location","value":true,"points":6,"note":"Location monitoring is listed in both plans; the parent spots the child on a map [1][2].","sources":[1,2]},{"key":"geofence","value":true,"points":2,"note":"Saved places alerts: notifications when the child arrives at or leaves saved places such as school [1][2].","sources":[1,2]},{"key":"social_alerts","value":true,"points":5,"note":"Social monitoring with chat alerts for WhatsApp, Instagram, TikTok, Snapchat and X; some only on Android [1][2].","sources":[1,2]},{"key":"reports","value":true,"points":3,"note":"30-day activity reports, plus a dashboard timeline and browsing history [1][2].","sources":[1,2]},{"key":"requests","value":null,"points":0,"note":"Not published on the vendor's pricing or features pages [1][2].","sources":[1,2]},{"key":"refund_days","value":30,"points":2,"note":"FAQ: a 30-day money-back guarantee [1].","sources":[1]},{"key":"free_plan","value":null,"points":0,"note":"Page names a Free version for one device with basic protection but does not list its features [1].","sources":[1]},{"key":"price","value":5,"points":9,"note":"Basic, $59.95 a year billed yearly; up to 5 devices per the comparison table, with web filtering and daily limits [1].","sources":[1]},{"key":"devices","value":5,"points":2,"note":"Comparison table and FAQ say Basic protects up to 5 devices; the plan box says unlimited, so the table is used [1].","sources":[1]}],"sources":[{"n":1,"title":"Qustodio Premium","publisher":"Qustodio","url":"https://www.qustodio.com/en/premium/","accessed":"2026-10-08"},{"n":2,"title":"Qustodio features","publisher":"Qustodio","url":"https://www.qustodio.com/en/features/","accessed":"2026-10-08"},{"n":3,"title":"Qustodio downloads","publisher":"Qustodio","url":"https://www.qustodio.com/en/downloads/","accessed":"2026-10-08"}]},{"id":"bark","name":"Bark","vendor":"Bark Technologies","category":"parental-control-apps","website":"https://www.bark.us/","rank":6,"of":10,"points":75,"by_criterion":[{"key":"platforms","name":"Systems","earned":18,"available":18},{"key":"controls","name":"Controls","earned":33,"available":33},{"key":"monitoring","name":"Monitoring","earned":13,"available":19},{"key":"trust","name":"Terms","earned":0,"available":2},{"key":"price","name":"Price and plan","earned":11,"available":28}],"plans":[{"name":"Bark App","price":"$99/year","usd_month":8.25,"billing":"yearly","for":"Whole family, all devices","notes":"Also $14 a month; 7-day free trial","src":[1,2]},{"name":"Bark Phone","price":"From $29/month plus device","usd_month":null,"billing":"monthly","for":"Whole family","notes":"Phone sold by Bark; device paid over 24 months; adds app and contact approvals","src":[1]},{"name":"Bark Watch","price":"$15/month plus device","usd_month":null,"billing":"monthly","for":"Whole family","notes":"Watch sold by Bark; device paid monthly over 24 months","src":[1,2]}],"price_note":"The Bark App is $14 a month or $99 a year. Bark Home, a router-connected device, is $6 a month or $79 once and is not counted [1][2].","lines":[{"key":"windows","value":true,"points":6,"note":"Support article: Bark monitors Chrome and Edge on a child's Windows computer through extensions; no screen time or filtering there [7].","sources":[2,7]},{"key":"other_systems","value":["macOS","Android","iOS","ChromeOS"],"points":12,"note":"Support article lists Macs and Chromebooks, with Chrome or Edge monitoring on Mac [7]. Screen time works on iOS, Android and Chromebooks [2].","sources":[2,7]},{"key":"web_filter","value":true,"points":8,"note":"Blocks 19 curated categories, lets you add specific sites, and supports exceptions [4].","sources":[4]},{"key":"app_block","value":true,"points":6,"note":"Website and app blocking is listed for the Bark App on iOS and Android [1][4].","sources":[1,4]},{"key":"screen_time","value":true,"points":8,"note":"Custom schedules in the Bark App; daily screen time limits are listed as a Bark Phone feature [1][2].","sources":[1,2]},{"key":"app_time","value":true,"points":3,"note":"Time limits per app or category are a Bark Phone feature only [3].","sources":[3]},{"key":"pause","value":true,"points":3,"note":"Pause the internet anytime with one tap [3].","sources":[3]},{"key":"uninstall_guard","value":true,"points":3,"note":"FAQ says companion apps can be protected from uninstall on iOS and Android, and parents are alerted if one is removed [2].","sources":[2]},{"key":"youtube","value":true,"points":2,"note":"Bark monitors YouTube, and screen time rules can turn off YouTube access [2][3].","sources":[2,3]},{"key":"location","value":true,"points":6,"note":"Location tracking is included with the Bark App [1][2].","sources":[1,2]},{"key":"geofence","value":true,"points":2,"note":"Location alerts can be set for frequently visited places [5].","sources":[5]},{"key":"social_alerts","value":true,"points":5,"note":"Scans texts, email and 30+ social apps, sending alerts for 29 types of danger [2][6].","sources":[2,6]},{"key":"reports","value":null,"points":0,"note":"Not published on the vendor's pricing, FAQ or features pages; they describe alerts, not an activity history [1][2][3].","sources":[1,2,3]},{"key":"requests","value":null,"points":0,"note":"Not published on the vendor's pricing or FAQ pages; they describe parent-side approvals only [1][2].","sources":[1,2]},{"key":"refund_days","value":null,"points":0,"note":"Not published for the Bark App; the 60-day guarantee applies to Bark Phone and Watch [1][2].","sources":[1,2]},{"key":"free_plan","value":false,"points":0,"note":"Pricing page lists no free plan; the Bark App has a 7-day free trial [1].","sources":[1]},{"key":"price","value":8.25,"points":3,"note":"Bark App, $99 a year billed yearly; covers every child and device with filtering and schedules [1][2].","sources":[1,2]},{"key":"devices","value":100,"points":8,"note":"FAQ: one subscription covers every child and device, with no limit on accounts, devices or kids [2].","sources":[2]}],"sources":[{"n":1,"title":"Bark pricing","publisher":"Bark","url":"https://www.bark.us/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Bark FAQs","publisher":"Bark","url":"https://www.bark.us/faq/","accessed":"2026-10-08"},{"n":3,"title":"Manage screen time with parental controls","publisher":"Bark","url":"https://www.bark.us/manage-screen-time/","accessed":"2026-10-08"},{"n":4,"title":"Block websites and apps","publisher":"Bark","url":"https://www.bark.us/website-blocking/","accessed":"2026-10-08"},{"n":5,"title":"Location sharing","publisher":"Bark","url":"https://www.bark.us/location-sharing/","accessed":"2026-10-08"},{"n":6,"title":"Monitor content","publisher":"Bark","url":"https://www.bark.us/monitor-content/","accessed":"2026-10-08"},{"n":7,"title":"How to set up Bark on computers","publisher":"Bark","url":"https://support.bark.us/en/articles/13461242-how-to-set-up-bark-on-computers","accessed":"2026-10-08"}]},{"id":"microsoft-family-safety","name":"Microsoft Family Safety","vendor":"Microsoft","category":"parental-control-apps","website":"https://www.microsoft.com/en-us/microsoft-365/family-safety","rank":7,"of":10,"points":71,"by_criterion":[{"key":"platforms","name":"Systems","earned":9,"available":18},{"key":"controls","name":"Controls","earned":28,"available":33},{"key":"monitoring","name":"Monitoring","earned":6,"available":19},{"key":"trust","name":"Terms","earned":0,"available":2},{"key":"price","name":"Price and plan","earned":28,"available":28}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Family group","notes":"App Store lists the app as free; no paid plan found","src":[6]}],"price_note":"Microsoft's pages give no device cap and no paid tier. The $0 price and 100-device value rest on the free App Store listing [6].","lines":[{"key":"windows","value":true,"points":6,"note":"Screen time limits and content filters work on Windows 10 and Windows 11 [1].","sources":[1]},{"key":"other_systems","value":["Android"],"points":3,"note":"Limits and filters cover Android devices; the iOS app is for parents. No macOS or ChromeOS support listed [1][2].","sources":[1,2]},{"key":"web_filter","value":true,"points":8,"note":"Mature sites are blocked by default, with allowed and blocked site lists. Counted as one adult category plus custom entries (Edge only) [3].","sources":[3]},{"key":"app_block","value":true,"points":6,"note":"Parents block an app or game per platform, including Mobile; content filters cover apps and games on Android [4][1].","sources":[4,1]},{"key":"screen_time","value":true,"points":8,"note":"Parents set allowed hours and time ranges for each day, plus a total daily limit, on Windows and Xbox [2].","sources":[2]},{"key":"app_time","value":true,"points":3,"note":"App and game screen time limits are listed for Windows, Xbox and Android [1].","sources":[1]},{"key":"pause","value":true,"points":3,"note":"App Store release notes say parents can lock and resume a child's Xbox and Windows 11 devices, and 2.0.0 (Dec 5, 2024) restored the Lock Device feature [6].","sources":[6]},{"key":"uninstall_guard","value":null,"points":0,"note":"Not published on the vendor's features or support pages [1][2].","sources":[1,2]},{"key":"youtube","value":null,"points":0,"note":"Not published on the vendor's features page [1].","sources":[1]},{"key":"location","value":false,"points":0,"note":"The app's version 2.0.0 notes (December 5, 2024) say Drive Safety and Location Tracking features have been removed [6].","sources":[6]},{"key":"geofence","value":null,"points":0,"note":"Not published on the vendor's features page; location features were removed [1][6].","sources":[1,6]},{"key":"social_alerts","value":null,"points":0,"note":"Not published on the vendor's features page [1].","sources":[1]},{"key":"reports","value":true,"points":3,"note":"Activity reports show app and game use, websites visited, Bing searches and screen time [5].","sources":[5]},{"key":"requests","value":true,"points":3,"note":"The features page lists screen time requests and content filter requests; the App Store says parents are notified when a child asks for more time [1][6].","sources":[1,6]},{"key":"refund_days","value":null,"points":0,"note":"Not published; the app is listed as free [6].","sources":[6]},{"key":"free_plan","value":true,"points":8,"note":"No plan page exists. The App Store lists the app as free, with screen time limits and content filters [6]. Reading chosen for a free product.","sources":[6]},{"key":"price","value":0,"points":12,"note":"App Store lists the app as free; no paid plan found. Counted as a fully free product [6].","sources":[6]},{"key":"devices","value":100,"points":8,"note":"No device cap appears on Microsoft's pages; counted as a free product with no stated cap [1][6].","sources":[1,6]}],"sources":[{"n":1,"title":"Microsoft Family Safety","publisher":"Microsoft","url":"https://www.microsoft.com/en-us/microsoft-365/family-safety","accessed":"2026-10-08"},{"n":2,"title":"Set screen time limits across devices","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/family-safety/set-screen-time-limits-across-devices","accessed":"2026-10-08"},{"n":3,"title":"Filter websites and searches using Microsoft Family Safety","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/family-safety/filter-websites-and-searches-using-microsoft-family-safety","accessed":"2026-10-08"},{"n":4,"title":"Block or unblock apps with Microsoft Family Safety","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/family-safety/block-or-unblock-apps-with-microsoft-family-safety","accessed":"2026-10-08"},{"n":5,"title":"View device and app use with Family Safety activity reporting","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/family-safety/view-device-and-app-use-with-family-safety-activity-reporting","accessed":"2026-10-08"},{"n":6,"title":"Microsoft Family Safety on the App Store","publisher":"Microsoft Corporation (Apple App Store)","url":"https://apps.apple.com/us/app/microsoft-family-safety/id1489209093","accessed":"2026-10-08"}]},{"id":"net-nanny","name":"Net Nanny","vendor":"SafeToNet Limited","category":"parental-control-apps","website":"https://www.netnanny.com/","rank":8,"of":10,"points":60,"by_criterion":[{"key":"platforms","name":"Systems","earned":12,"available":18},{"key":"controls","name":"Controls","earned":30,"available":33},{"key":"monitoring","name":"Monitoring","earned":9,"available":19},{"key":"trust","name":"Terms","earned":1,"available":2},{"key":"price","name":"Price and plan","earned":8,"available":28}],"plans":[{"name":"Single Desktop","price":"$49.99/year list ($39.99 offer)","usd_month":4.17,"billing":"yearly","for":"1 Windows or Mac computer","notes":"All Net Nanny features","src":[1]},{"name":"Family Protection Pass, 5 devices","price":"$79.99/year list ($54.99 offer)","usd_month":6.67,"billing":"yearly","for":"5 devices","notes":"Windows, macOS and iOS","src":[1]},{"name":"Family Protection Pass, 20 devices","price":"$129.99/year list ($89.99 offer)","usd_month":10.83,"billing":"yearly","for":"20 devices","notes":"Windows, macOS and iOS","src":[1]}],"price_note":"The plans page strikes through the list prices beside a '30% Off For A Limited Time' offer; the list price is used for ranking [1].","lines":[{"key":"windows","value":true,"points":6,"note":"Plans and feature pages list Windows as supported; the desktop plan covers Windows and macOS [1][2].","sources":[1,2]},{"key":"other_systems","value":["macOS","iOS"],"points":6,"note":"Pass covers Windows, macOS and iOS; Android, Kindle Fire and Chromebook are listed as not supported [1][4].","sources":[1,4]},{"key":"web_filter","value":true,"points":8,"note":"14 categories set to Block, Alert or Allow, plus per-user allowed and blocked site lists [3].","sources":[3]},{"key":"app_block","value":true,"points":6,"note":"Parents can block apps on a child's iOS device; about 125 common apps are covered [4].","sources":[4]},{"key":"screen_time","value":true,"points":8,"note":"Allotted time per day and set hours of Internet access, which can differ by day [5].","sources":[5]},{"key":"app_time","value":null,"points":0,"note":"Not published on the vendor's block-apps or screen time pages [4][5].","sources":[4,5]},{"key":"pause","value":true,"points":3,"note":"Parents can turn off a child's Internet access from their phone or any Internet-enabled device [5].","sources":[5]},{"key":"uninstall_guard","value":true,"points":3,"note":"Support page for Net Nanny 10 on Windows 10 and above: disabling Net Nanny needs the Parent password [10].","sources":[10]},{"key":"youtube","value":true,"points":2,"note":"Parents see YouTube video names, length, view date and links to each viewed video [7].","sources":[7]},{"key":"location","value":true,"points":6,"note":"Family Overview Map shows each child's location, with location history by date and time [6].","sources":[6]},{"key":"geofence","value":null,"points":0,"note":"Not published on the vendor's location page; it lists real-time and past locations only [6].","sources":[6]},{"key":"social_alerts","value":null,"points":0,"note":"Features page names TikTok, Instagram, Tumblr and Facebook but does not say parents get alerts about risky content [2].","sources":[2]},{"key":"reports","value":true,"points":3,"note":"Reports of warned and blocked websites and search terms, plus real-time alerts [8]; the app-block page mentions app usage reports [4].","sources":[8,4]},{"key":"requests","value":null,"points":0,"note":"Not published on the vendor's alerts, features or support pages [2][8][10].","sources":[2,8,10]},{"key":"refund_days","value":14,"points":1,"note":"Return policy page: Net Nanny offers a 14 day return policy; it does not name plan types [9].","sources":[9]},{"key":"free_plan","value":false,"points":0,"note":"The plans page lists only paid passes and no free plan [1].","sources":[1]},{"key":"price","value":6.67,"points":6,"note":"5-device pass, struck-through list price $79.99 a year billed yearly; $54.99 is a limited-time offer [1].","sources":[1]},{"key":"devices","value":5,"points":2,"note":"The pass covers 5 devices [1].","sources":[1]}],"sources":[{"n":1,"title":"Net Nanny products and pricing","publisher":"Net Nanny","url":"https://www.netnanny.com/products/","accessed":"2026-10-08"},{"n":2,"title":"Net Nanny features","publisher":"Net Nanny","url":"https://www.netnanny.com/features/","accessed":"2026-10-08"},{"n":3,"title":"Website blocker","publisher":"Net Nanny","url":"https://www.netnanny.com/features/website-blocker/","accessed":"2026-10-08"},{"n":4,"title":"Block apps","publisher":"Net Nanny","url":"https://www.netnanny.com/features/block-apps/","accessed":"2026-10-08"},{"n":5,"title":"Screen time management","publisher":"Net Nanny","url":"https://netnanny.com/features/time-management/","accessed":"2026-10-08"},{"n":6,"title":"Track location","publisher":"Net Nanny","url":"https://netnanny.com/features/track-location-phone/","accessed":"2026-10-08"},{"n":7,"title":"YouTube monitoring","publisher":"Net Nanny","url":"https://www.netnanny.com/features/youtube-monitoring/","accessed":"2026-10-08"},{"n":8,"title":"Alerts and reporting","publisher":"Net Nanny","url":"https://www.netnanny.com/features/alerts-and-reporting/","accessed":"2026-10-08"},{"n":9,"title":"Return policy","publisher":"Net Nanny","url":"https://netnanny.com/support/return-policy/","accessed":"2026-10-08"},{"n":10,"title":"Net Nanny 10 support","publisher":"Net Nanny","url":"https://www.netnanny.com/support/net-nanny-10/","accessed":"2026-10-08"}]},{"id":"ourpact","name":"OurPact","vendor":"OurPact","category":"parental-control-apps","website":"https://ourpact.com/","rank":9,"of":10,"points":54,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":18},{"key":"controls","name":"Controls","earned":28,"available":33},{"key":"monitoring","name":"Monitoring","earned":8,"available":19},{"key":"trust","name":"Terms","earned":0,"available":2},{"key":"price","name":"Price and plan","earned":12,"available":28}],"plans":[{"name":"Premium (yearly)","price":"$69.99/year","usd_month":5.83,"billing":"yearly","for":"Up to 20 child devices","notes":"Location history 14 days","src":[1]},{"name":"Premium (monthly)","price":"$6.99/month","usd_month":6.99,"billing":"monthly","for":"Up to 20 child devices","notes":null,"src":[1]},{"name":"Premium+ (yearly)","price":"$99.99/year","usd_month":8.33,"billing":"yearly","for":"Up to 20 child devices","notes":"Adds Content Monitor; location history 30 days","src":[1]},{"name":"Premium+ (monthly)","price":"$9.99/month","usd_month":9.99,"billing":"monthly","for":"Up to 20 child devices","notes":null,"src":[1]}],"price_note":"We priced Premium billed yearly. The pricing page lists no refund terms [1].","lines":[{"key":"windows","value":null,"points":0,"note":"Not published as a child device: Windows appears only as a computer for the OurPact Connect setup tool [7].","sources":[7]},{"key":"other_systems","value":["Android","iOS"],"points":6,"note":"Manages iPhones, iPads, Android phones and Android tablets [2][7].","sources":[2,7]},{"key":"web_filter","value":true,"points":8,"note":"Smart Web Filter with Block Adult Content and Always Blocked and Always Allowed lists [4].","sources":[4]},{"key":"app_block","value":true,"points":6,"note":"App Blocker can block, allow or schedule access to apps [3].","sources":[3]},{"key":"screen_time","value":true,"points":8,"note":"Screen limits plus block schedules for school, homework and bedtime, such as 9 PM to 6 AM [3].","sources":[3]},{"key":"app_time","value":null,"points":0,"note":"Not published on the screen time page, which describes app blocking and scheduled access, not per-app time limits [3].","sources":[3]},{"key":"pause","value":true,"points":3,"note":"Instant Block & UnBlock lets parents pause screen time right away [3].","sources":[3]},{"key":"uninstall_guard","value":true,"points":3,"note":"Removal Prevention for iOS 18; Android restrictions prevent app deletions; parents are emailed if management comes off [4].","sources":[4]},{"key":"youtube","value":null,"points":0,"note":"Not published: the device safeguards page names YouTube only in an image caption [4].","sources":[4]},{"key":"location","value":true,"points":6,"note":"Live Location shows the child on a map [5].","sources":[5]},{"key":"geofence","value":true,"points":2,"note":"Parents set Places and get push notifications when a child arrives or leaves [5].","sources":[5]},{"key":"social_alerts","value":null,"points":0,"note":"Not published: Content Monitor flags harmful content from screenshots but the page names no apps or texts [6].","sources":[6]},{"key":"reports","value":null,"points":0,"note":"Not published: the feature pages describe location history and screenshots but no app or website usage report [3][6].","sources":[3,6]},{"key":"requests","value":null,"points":0,"note":"Not published: pages describe parents granting extra time, not children asking for it [7].","sources":[7]},{"key":"refund_days","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"The pricing page lists Premium and Premium+ with a 14-day trial, no free plan [1].","sources":[1]},{"key":"price","value":5.83,"points":6,"note":"Premium, $69.99 a year billed yearly [1].","sources":[1]},{"key":"devices","value":20,"points":6,"note":"Premium covers 20 child devices [1].","sources":[1]}],"sources":[{"n":1,"title":"OurPact pricing","publisher":"OurPact","url":"https://www.ourpact.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"OurPact parental control app","publisher":"OurPact","url":"https://ourpact.com/","accessed":"2026-10-08"},{"n":3,"title":"Screen time management","publisher":"OurPact","url":"https://www.ourpact.com/features/screen-time-management","accessed":"2026-10-08"},{"n":4,"title":"Device safeguards","publisher":"OurPact","url":"https://www.ourpact.com/features/device-safeguards","accessed":"2026-10-08"},{"n":5,"title":"Location sharing","publisher":"OurPact","url":"https://www.ourpact.com/features/location-sharing","accessed":"2026-10-08"},{"n":6,"title":"Content monitor","publisher":"OurPact","url":"https://www.ourpact.com/features/content-monitor","accessed":"2026-10-08"},{"n":7,"title":"Getting started","publisher":"OurPact","url":"https://www.ourpact.com/how-why/getting-started","accessed":"2026-10-08"}]},{"id":"mmguardian","name":"MMGuardian","vendor":"MMGuardian","category":"parental-control-apps","website":"https://www.mmguardian.com/","rank":10,"of":10,"points":45,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":18},{"key":"controls","name":"Controls","earned":20,"available":33},{"key":"monitoring","name":"Monitoring","earned":14,"available":19},{"key":"trust","name":"Terms","earned":0,"available":2},{"key":"price","name":"Price and plan","earned":5,"available":28}],"plans":[{"name":"Family Annual","price":"$99.98/year","usd_month":8.33,"billing":"yearly","for":"Up to 5 child devices","notes":"Auto-renews each year","src":[1]},{"name":"Family Monthly","price":"$9.99/month","usd_month":9.99,"billing":"monthly","for":"Up to 5 child devices","notes":"Auto-renews each month","src":[1]},{"name":"Single Annual","price":"$49.98/year","usd_month":4.17,"billing":"yearly","for":"1 child phone","notes":null,"src":[1]},{"name":"Single Monthly","price":"$4.99/month","usd_month":4.99,"billing":"monthly","for":"1 child phone","notes":null,"src":[1]}],"price_note":"We priced the Family Annual plan. The pricing page does not list features by plan, so filtering and screen time are counted as part of every plan [1][3][7].","lines":[{"key":"windows","value":null,"points":0,"note":"Not published on the vendor's install guide, which lists only Android and iOS child apps [4].","sources":[4]},{"key":"other_systems","value":["Android","iOS"],"points":6,"note":"Child apps for Android phones and tablets and for iPhone and iPad [4].","sources":[4]},{"key":"web_filter","value":null,"points":0,"note":"Not published: pages mention blocking sites by age-based settings or custom rules, but not categories or allow and block lists [3][7].","sources":[3,7]},{"key":"app_block","value":true,"points":6,"note":"The comparison table lists Block Apps as available [2].","sources":[2]},{"key":"screen_time","value":true,"points":8,"note":"Features page lists limits for screen time; the intro FAQ lists bedtime and school-time settings to control screen time [3][7].","sources":[3,7]},{"key":"app_time","value":true,"points":3,"note":"The intro FAQ lists usage limits for apps and games; the app page also mentions app usage limits [7][3].","sources":[7,3]},{"key":"pause","value":true,"points":3,"note":"The intro FAQ lists locking or unlocking the child's phone with a button press [7].","sources":[7]},{"key":"uninstall_guard","value":null,"points":0,"note":"Not published: the comparison table rates tamper protection \"Strong\" but no page describes how [2].","sources":[2]},{"key":"youtube","value":null,"points":0,"note":"Not published on the vendor's app or install pages [3].","sources":[3]},{"key":"location","value":true,"points":6,"note":"The comparison table lists real-time location; the intro FAQ says the phone can be located on a map [2][7].","sources":[2,7]},{"key":"geofence","value":null,"points":0,"note":"Not published on the vendor's app or home pages [3].","sources":[3]},{"key":"social_alerts","value":true,"points":5,"note":"Monitors texts in named apps such as WhatsApp, Snapchat and TikTok; parents get alerts about dangerous content [3][5].","sources":[3,5]},{"key":"reports","value":true,"points":3,"note":"The app page describes detailed activity reports of the child's activity [3].","sources":[3]},{"key":"requests","value":null,"points":0,"note":"Not published on the vendor's app or pricing pages [3].","sources":[3]},{"key":"refund_days","value":null,"points":0,"note":"Not published on the vendor's pricing page, which states no refund policy [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"The pricing page lists four paid plans and a 14-day free trial, no free plan [1].","sources":[1]},{"key":"price","value":8.33,"points":3,"note":"Family Annual, $99.98 a year, up to 5 child devices [1].","sources":[1]},{"key":"devices","value":5,"points":2,"note":"Family plans cover up to 5 child device apps [1].","sources":[1]}],"sources":[{"n":1,"title":"MMGuardian pricing","publisher":"MMGuardian","url":"https://www.mmguardian.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"MMGuardian parental control app","publisher":"MMGuardian","url":"https://www.mmguardian.com/","accessed":"2026-10-08"},{"n":3,"title":"MMGuardian parental control app features","publisher":"MMGuardian","url":"https://www.mmguardian.com/parental-control-app","accessed":"2026-10-08"},{"n":4,"title":"FAQ: What app do I install?","publisher":"MMGuardian","url":"https://www.mmguardian.com/faq/what-app-install","accessed":"2026-10-08"},{"n":5,"title":"FAQ: Supported social media apps","publisher":"MMGuardian","url":"https://www.mmguardian.com/faq/supported-social-media-apps","accessed":"2026-10-08"},{"n":6,"title":"FAQ: License or subscription","publisher":"MMGuardian","url":"https://www.mmguardian.com/faq/license-or-subscription","accessed":"2026-10-08"},{"n":7,"title":"FAQ: Introduction to MMGuardian","publisher":"MMGuardian","url":"https://www.mmguardian.com/faq/introduction-to-mmguardian","accessed":"2026-10-08"}]},{"id":"on1-photo-raw","name":"ON1 Photo RAW","vendor":"ON1","category":"photo-editing-software","website":"https://www.on1.com/products/photo-raw/","rank":1,"of":9,"points":76,"by_criterion":[{"key":"platforms","name":"Systems","earned":8,"available":12},{"key":"editing","name":"Editing tools","earned":31,"available":34},{"key":"ai","name":"AI tools","earned":13,"available":13},{"key":"workflow","name":"Workflow","earned":11,"available":11},{"key":"price","name":"Price and licence","earned":13,"available":30}],"plans":[{"name":"Photo RAW 2027 (one-time)","price":"$199.98 once","usd_month":null,"billing":"one-time","for":"1 person","notes":"Shown at $99.99 in a limited offer; covers 2026 and 2027 updates; installs on 2 computers","src":[1,2]},{"name":"Photo RAW MAX (one-time)","price":"$339.98 once","usd_month":null,"billing":"one-time","for":"1 person","notes":"Shown at $169.99 in a limited offer; installs on 3 computers","src":[1,2]},{"name":"Photo RAW MAX subscription","price":"$89.99/year","usd_month":7.5,"billing":"yearly","for":"1 person, 3 computers","notes":"Includes 200 GB Cloud Sync and annual upgrades; cancel anytime","src":[2]},{"name":"Photo Studio subscription","price":"$179.99/year","usd_month":15,"billing":"yearly","for":"1 person, 5 computers","notes":"Adds 1 TB Cloud Sync","src":[2]}],"price_note":"The one-time prices are struck-through $199.98 and $339.98, shown at $99.99 and $169.99 in a limited offer [1][2]. ON1 calls $99.99 its regular price on its comparison page [8]. Either way a one-time licence works out dearer per month than the subscription. Signed-in customers may see other prices [2].","lines":[{"key":"platforms","value":["Windows","macOS","iPhone/iPad","Android"],"points":8,"note":"Desktop app for Windows and Mac [3]; Photo RAW for Mobile for iOS and Android, which edits raw photos [6].","sources":[3,6]},{"key":"raw","value":true,"points":10,"note":"Features page lists RAW among supported formats; ON1 says it processes raw files from every major camera [4][8].","sources":[4,8]},{"key":"layers","value":true,"points":8,"note":"Combines multiple layers and stacks masks on a layer; ON1 cites image layers, adjustment layers and masks with blend modes [4][8].","sources":[4,8]},{"key":"nondestructive","value":true,"points":6,"note":"Features page says edits preserve the original image without permanent alteration [4].","sources":[4]},{"key":"local_adjust","value":true,"points":5,"note":"Gradient, brush and AI masks apply adjustments to part of a photo [4].","sources":[4]},{"key":"psd","value":null,"points":0,"note":"PSD and PSB are listed as compatible formats; saving with layers is not stated on the vendor's features or specs pages [4][5].","sources":[4,5]},{"key":"hdr_pano","value":true,"points":2,"note":"HDR merge and panorama stitching are described as built in [4][8].","sources":[4,8]},{"key":"ai_select","value":true,"points":5,"note":"Super Select AI and one-click subject and background masks are listed, with no new, beta or preview label [4].","sources":[4]},{"key":"ai_remove","value":true,"points":5,"note":"Generative Eraser removes unwanted people or objects; only its cloud rendering is marked new for 2027, with no beta label [4].","sources":[4]},{"key":"ai_denoise","value":true,"points":3,"note":"NoNoise AI removes noise; Resize AI enlarges images using \"AI technology\" [4].","sources":[4]},{"key":"catalog","value":true,"points":5,"note":"Browse module covers folders, albums and cloud storage, with metadata cataloging and search [4].","sources":[4]},{"key":"batch","value":true,"points":4,"note":"Features page says to apply identical edits across multiple photos at once [4].","sources":[4]},{"key":"soft_proof","value":true,"points":2,"note":"Specs say it supports ICC/ICM/DCP profiles for soft-proofing and printing [5].","sources":[5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's product, buy or features pages [1][2][4].","sources":[1,2,4]},{"key":"trial","value":true,"points":2,"note":"30-day trial of the desktop app; the download form asks for email and country, with no payment field [3].","sources":[3]},{"key":"free_plan","value":null,"points":0,"note":"Photo RAW for Mobile is called a free editing app, but export terms are not stated on the vendor's mobile page [6].","sources":[6]},{"key":"no_subscription","value":true,"points":5,"note":"Photo RAW is sold as a one-time purchase that covers 2026 and 2027 updates; the subscription is optional [2].","sources":[2]},{"key":"price","value":7.5,"points":6,"note":"Photo RAW MAX subscription, $89.99 a year, installs on 3 computers. A one-time licence at $99.99 to $199.98 is $8.33 to $16.67 a month [1][2][8].","sources":[1,2,8]}],"sources":[{"n":1,"title":"ON1 Photo RAW","publisher":"ON1","url":"https://www.on1.com/products/photo-raw/","accessed":"2026-10-08"},{"n":2,"title":"Buy ON1 Photo RAW","publisher":"ON1","url":"https://www.on1.com/products/photo-raw/buy/","accessed":"2026-10-08"},{"n":3,"title":"Download ON1 Photo RAW free trial","publisher":"ON1","url":"https://www.on1.com/products/photo-raw/download/","accessed":"2026-10-08"},{"n":4,"title":"ON1 Photo RAW features","publisher":"ON1","url":"https://www.on1.com/products/photo-raw/features/","accessed":"2026-10-08"},{"n":5,"title":"ON1 Photo RAW specs","publisher":"ON1","url":"https://www.on1.com/products/photo-raw/specs/","accessed":"2026-10-08"},{"n":6,"title":"ON1 Photo RAW for Mobile","publisher":"ON1","url":"https://www.on1.com/products/photo-raw/mobile/","accessed":"2026-10-08"},{"n":7,"title":"What's new in ON1 Photo RAW","publisher":"ON1","url":"https://www.on1.com/products/photo-raw/whats-new/","accessed":"2026-10-08"},{"n":8,"title":"ON1 vs Lightroom","publisher":"ON1","url":"https://www.on1.com/on1-vs-lightroom/","accessed":"2026-10-08"}]},{"id":"luminar-neo","name":"Luminar Neo","vendor":"Skylum","category":"photo-editing-software","website":"https://skylum.com/luminar","rank":2,"of":9,"points":71,"by_criterion":[{"key":"platforms","name":"Systems","earned":8,"available":12},{"key":"editing","name":"Editing tools","earned":31,"available":34},{"key":"ai","name":"AI tools","earned":13,"available":13},{"key":"workflow","name":"Workflow","earned":9,"available":11},{"key":"price","name":"Price and licence","earned":10,"available":30}],"plans":[{"name":"Desktop Only","price":"€129 once","usd_month":null,"billing":"one-time","for":"1 person, 2 devices","notes":"Windows and macOS; AI tools renewable after 365 days with Prime","src":[1,2]},{"name":"All Platforms","price":"€159 once","usd_month":null,"billing":"one-time","for":"1 person","notes":"Adds Luminar Mobile on 3 devices","src":[1,2]},{"name":"Max","price":"€199 once","usd_month":null,"billing":"one-time","for":"1 person","notes":"Includes one year of Prime, which then renews yearly","src":[1]}],"price_note":"Prices are shown in euros. A 10% first-purchase coupon is advertised; the page does not say whether listed prices include it, so list prices are used [1].","lines":[{"key":"platforms","value":["Windows","macOS","iPhone/iPad","Android"],"points":8,"note":"Desktop app for Windows and macOS [13]; Luminar Mobile for iPhone, iPad and Android [16]; web editor listed as coming [2].","sources":[2,13,16]},{"key":"raw","value":true,"points":10,"note":"Supported raw formats include CR3, NEF and ARW [11].","sources":[11]},{"key":"layers","value":true,"points":8,"note":"The page describes adding many mask layers and duplicating an image to edit each layer separately; layer masks hide part of a layer [4].","sources":[4]},{"key":"nondestructive","value":true,"points":6,"note":"Vendor's raw editor page says \"Luminar's editing is non-destructive\" [15].","sources":[15]},{"key":"local_adjust","value":true,"points":5,"note":"Brush, linear gradient and radial gradient masks are described [4].","sources":[4]},{"key":"psd","value":null,"points":0,"note":"PSD is listed among formats Luminar opens; saving with layers is not stated on the vendor's supported file types page [11].","sources":[11]},{"key":"hdr_pano","value":true,"points":2,"note":"HDR Merge combines up to 10 exposure-bracketed images; Panorama Stitching is also built in [5][6].","sources":[5,6]},{"key":"ai_select","value":true,"points":5,"note":"Mask AI detects up to nine kinds of element, including skies; Background Removal AI cuts out the subject [4][7].","sources":[4,7]},{"key":"ai_remove","value":true,"points":5,"note":"GenErase is listed among the AI tools in the plans [1] and erases distractions [10]; no beta label shown.","sources":[1,10]},{"key":"ai_denoise","value":true,"points":3,"note":"Noiseless AI is described as an AI-powered noise remover; Upscale AI enlarges photos with trained artificial intelligence [8][9].","sources":[8,9]},{"key":"catalog","value":true,"points":5,"note":"Catalog is described as a hub for sorting, searching and rating photos [12].","sources":[12]},{"key":"batch","value":true,"points":4,"note":"Sync Adjustments copies edits to many photos, and Export batch-exports multiple photos [14].","sources":[14]},{"key":"soft_proof","value":null,"points":0,"note":"Not published on the vendor's raw editor, file types or system requirements pages [11][13][15].","sources":[11,13,15]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pricing or home pages [1][2].","sources":[1,2]},{"key":"trial","value":true,"points":2,"note":"7-day trial of all features; the sign-up form says no credit card is needed [3].","sources":[3]},{"key":"free_plan","value":null,"points":0,"note":"Not published on the vendor's pricing or trial pages; only the 7-day trial is shown [1][3].","sources":[1,3]},{"key":"no_subscription","value":true,"points":5,"note":"Licence is one-time; the optional Prime subscription is needed only to keep AI tools after 365 days [1][17].","sources":[1,17]},{"key":"price","value":12.02,"points":3,"note":"Desktop Only, €129 once, divided by 12. A Luminar for Desktop subscription is mentioned [2] but its price is not published on the pricing page [1]. Converted at €1 = $1.1186 [18].","sources":[1]}],"sources":[{"n":1,"title":"Luminar pricing","publisher":"Skylum","url":"https://skylum.com/luminar/pricing","accessed":"2026-10-08"},{"n":2,"title":"Luminar","publisher":"Skylum","url":"https://skylum.com/luminar","accessed":"2026-10-08"},{"n":3,"title":"Luminar free trial","publisher":"Skylum","url":"https://skylum.com/luminar-trial","accessed":"2026-10-08"},{"n":4,"title":"AI layer mask","publisher":"Skylum","url":"https://skylum.com/luminar/ai-layer-mask","accessed":"2026-10-08"},{"n":5,"title":"HDR merge","publisher":"Skylum","url":"https://skylum.com/luminar/hdr-merge","accessed":"2026-10-08"},{"n":6,"title":"Panorama stitching","publisher":"Skylum","url":"https://skylum.com/luminar/panorama-stitching","accessed":"2026-10-08"},{"n":7,"title":"Background removal AI","publisher":"Skylum","url":"https://skylum.com/luminar/background-removal-ai","accessed":"2026-10-08"},{"n":8,"title":"Noiseless AI","publisher":"Skylum","url":"https://skylum.com/luminar/noiseless-ai","accessed":"2026-10-08"},{"n":9,"title":"Upscale AI","publisher":"Skylum","url":"https://skylum.com/luminar/upscale-ai","accessed":"2026-10-08"},{"n":10,"title":"Luminar Neo AI comparison","publisher":"Skylum","url":"https://skylum.com/luminar/neo-ai-comparison","accessed":"2026-10-08"},{"n":11,"title":"Supported file types and cameras","publisher":"Skylum Help","url":"https://support.skylum.com/about-luminar-for-desktop/supported-file-types-and-cameras","accessed":"2026-10-08"},{"n":12,"title":"Catalog","publisher":"Skylum Help","url":"https://support.skylum.com/how-to-use-luminar-for-desktop/catalog","accessed":"2026-10-08"},{"n":13,"title":"System requirements","publisher":"Skylum Help","url":"https://support.skylum.com/about-luminar-for-desktop/system-requirements","accessed":"2026-10-08"},{"n":14,"title":"Efficient batch photo editor","publisher":"Skylum","url":"https://skylum.com/luminar/efficient-batch-photo-editor","accessed":"2026-10-08"},{"n":15,"title":"RAW photo editor","publisher":"Skylum","url":"https://skylum.com/luminar/raw-photo-editor","accessed":"2026-10-08"},{"n":16,"title":"Luminar Mobile","publisher":"Skylum","url":"https://skylum.com/luminar-mobile","accessed":"2026-10-08"},{"n":17,"title":"Difference between Luminar for Desktop subscription, Prime and X Membership","publisher":"Skylum Help","url":"https://support.skylum.com/something-useful/difference-between-luminar-for-desktop-subscription-prime-and-x-membership","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":18}]},{"id":"photopea","name":"Photopea","vendor":"Photopea","category":"photo-editing-software","website":"https://www.photopea.com/","rank":3,"of":9,"points":66,"by_criterion":[{"key":"platforms","name":"Systems","earned":2,"available":12},{"key":"editing","name":"Editing tools","earned":32,"available":34},{"key":"ai","name":"AI tools","earned":10,"available":13},{"key":"workflow","name":"Workflow","earned":0,"available":11},{"key":"price","name":"Price and licence","earned":22,"available":30}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Shows ads; Premium removes them","src":[8,9]},{"name":"Premium (365 days)","price":"€50 for 365 days","usd_month":null,"billing":"one-time","for":"1 person","notes":"Paid up front, no subscription; 90 days €15, 30 days €8","src":[9]}],"price_note":"Prices are in euros and appear in the editor's account window; the vendor's accounts page says prices are shown there. The window also shows 'From €5/mo' [8][9].","lines":[{"key":"platforms","value":["Web"],"points":2,"note":"The vendor's own web editor; no desktop or mobile app is listed [1][7].","sources":[1,7]},{"key":"raw","value":true,"points":10,"note":"The home page says Photopea opens DNG, CR2, CR3, NEF, ARW, RW2, RAF, ORF and FFF files [1][7].","sources":[1,7]},{"key":"layers","value":true,"points":8,"note":"Layers panel plus raster and vector layer masks on each layer [2][3].","sources":[2,3]},{"key":"nondestructive","value":true,"points":6,"note":"Adjustment layers hold adjustments; Smart Filters on Smart Objects can be switched off or changed later [4].","sources":[4]},{"key":"local_adjust","value":true,"points":5,"note":"Blur and Sharpen work on the layer content under the stroke; Dodge, Burn and Sponge change tone or saturation of parts of a layer [5].","sources":[5]},{"key":"psd","value":true,"points":3,"note":"PSD is the main format; saving as PSD preserves the whole document structure [1][10].","sources":[1,10]},{"key":"hdr_pano","value":null,"points":0,"note":"Not published on the vendor's Learn pages [4].","sources":[4]},{"key":"ai_select","value":true,"points":5,"note":"The home page lists \"Remove background with one click\" under its AI heading, with no beta label [1].","sources":[1]},{"key":"ai_remove","value":true,"points":5,"note":"Spot Healing Brush removes objects; the vendor says Smart Tools use artificial intelligence [6].","sources":[6]},{"key":"ai_denoise","value":null,"points":0,"note":"Not published on the vendor's Learn pages [4][6].","sources":[4,6]},{"key":"catalog","value":null,"points":0,"note":"Not published on the vendor's Learn pages [11].","sources":[11]},{"key":"batch","value":null,"points":0,"note":"Actions replay recorded steps and Variables make versions from a spreadsheet; no multi-photo batch run is documented [11].","sources":[11]},{"key":"soft_proof","value":null,"points":0,"note":"Not published on the vendor's Learn pages; they explain ICC profiles but not soft proofing [12].","sources":[12]},{"key":"open_source","value":false,"points":0,"note":"The vendor's GitHub repository says Photopea is not fully open source and holds only bug reports [7].","sources":[7]},{"key":"trial","value":null,"points":0,"note":"Not published on the vendor's accounts page [8]; the free account is not a trial.","sources":[8]},{"key":"free_plan","value":true,"points":8,"note":"Free account open to anyone; Premium removes advertisement [8].","sources":[8]},{"key":"no_subscription","value":true,"points":5,"note":"Free to use; the vendor's Go Premium window says Premium is one-time payments, not a subscription [8][9].","sources":[8,9]},{"key":"price","value":4.66,"points":9,"note":"Premium for one user, €50 for 365 days divided by 12; euro price shown in the editor's account window [9]. Converted at €1 = $1.1186 [13].","sources":[9]}],"sources":[{"n":1,"title":"Photopea | Online Photo Editor","publisher":"Photopea","url":"https://www.photopea.com/","accessed":"2026-10-08"},{"n":2,"title":"Photopea Learn: Masks","publisher":"Photopea","url":"https://www.photopea.com/learn/masks","accessed":"2026-10-08"},{"n":3,"title":"Photopea Learn: Layers","publisher":"Photopea","url":"https://www.photopea.com/learn/layers","accessed":"2026-10-08"},{"n":4,"title":"Photopea Learn: Adjustments and Filters","publisher":"Photopea","url":"https://www.photopea.com/learn/adjustments-filters","accessed":"2026-10-08"},{"n":5,"title":"Photopea Learn: Advanced Tools","publisher":"Photopea","url":"https://www.photopea.com/learn/bt-advanced","accessed":"2026-10-08"},{"n":6,"title":"Photopea Learn: Smart Tools","publisher":"Photopea","url":"https://www.photopea.com/learn/bt-smart","accessed":"2026-10-08"},{"n":7,"title":"photopea/photopea","publisher":"GitHub","url":"https://github.com/photopea/photopea","accessed":"2026-10-08"},{"n":8,"title":"Photopea accounts","publisher":"Photopea","url":"https://www.photopea.com/api/accounts","accessed":"2026-10-08"},{"n":9,"title":"Photopea Go Premium window (editor script)","publisher":"Photopea","url":"https://www.photopea.com/code/pp/pp1791484862.js","accessed":"2026-10-08"},{"n":10,"title":"Photopea Learn: Open and Save","publisher":"Photopea","url":"https://www.photopea.com/learn/opening-saving","accessed":"2026-10-08"},{"n":11,"title":"Photopea Learn: Automate","publisher":"Photopea","url":"https://www.photopea.com/learn/automate","accessed":"2026-10-08"},{"n":12,"title":"Photopea Learn: Color Spaces","publisher":"Photopea","url":"https://www.photopea.com/learn/color-spaces","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":13}]},{"id":"acdsee-photo-studio","name":"ACDSee Photo Studio Ultimate","vendor":"ACD Systems","category":"photo-editing-software","website":"https://www.acdsee.com/en/products/photo-studio-ultimate/","rank":4,"of":9,"points":60,"by_criterion":[{"key":"platforms","name":"Systems","earned":2,"available":12},{"key":"editing","name":"Editing tools","earned":31,"available":34},{"key":"ai","name":"AI tools","earned":13,"available":13},{"key":"workflow","name":"Workflow","earned":9,"available":11},{"key":"price","name":"Price and licence","earned":5,"available":30}],"plans":[{"name":"Photo Studio Ultimate 2027","price":"$179.99","usd_month":null,"billing":"one-time","for":"1 person","notes":"Licence term not stated on the store page","src":[3]},{"name":"Photo Studio Professional 2027","price":"$119.99","usd_month":null,"billing":"one-time","for":"1 person","notes":"Lower edition; licence term not stated","src":[3]},{"name":"Photo Studio Home 2027","price":"$69.99","usd_month":null,"billing":"one-time","for":"1 person","notes":"Lowest edition; licence term not stated","src":[3]},{"name":"Free trial","price":"Free for 15 days","usd_month":0,"billing":"free","for":"1 person","notes":"Photo Studio Ultimate 2027, full version","src":[4]}],"price_note":"The store lists a single price for each edition and no billing term. We divide the Ultimate price by 12 for the monthly figure; the result is the same for a one-time or a yearly price [3].","lines":[{"key":"platforms","value":["Windows"],"points":2,"note":"Ultimate 2027 requires Windows 10 or 11; Photo Studio for Mac is a separate product [1][3].","sources":[1,3]},{"key":"raw","value":true,"points":10,"note":"Page cites built-in support for over 750 raw camera models [1].","sources":[1]},{"key":"layers","value":true,"points":8,"note":"Layered editing with layer masks and blend modes; comparison lists limitless layers and copy/paste layer masks [1][6].","sources":[1,6]},{"key":"nondestructive","value":true,"points":6,"note":"Raw editing is described as non-destructive and done without touching the original file [1].","sources":[1]},{"key":"local_adjust","value":true,"points":5,"note":"Brush adjustments to parts of an image, plus linear and radial gradients [2].","sources":[2]},{"key":"psd","value":null,"points":0,"note":"Format list shows PSD for read and write; whether layers are kept is not stated [5].","sources":[5]},{"key":"hdr_pano","value":true,"points":2,"note":"Photomerge tools include an HDR tool and panorama stitching [2].","sources":[2]},{"key":"ai_select","value":true,"points":5,"note":"Masks subject, background or sky using AI Sky, AI Subject or AI Background [2].","sources":[2]},{"key":"ai_remove","value":true,"points":5,"note":"AI Remove erases unwanted objects; the comparison page lists it for Ultimate 2027 [1][6].","sources":[1,6]},{"key":"ai_denoise","value":true,"points":3,"note":"AI Denoise uses machine learning to find and reduce noise; batch AI Super-Resolution also listed [2].","sources":[2]},{"key":"catalog","value":true,"points":5,"note":"Database management and Manage mode catalog folders, with tags and AI similarity grouping [1][2].","sources":[1,2]},{"key":"batch","value":true,"points":4,"note":"Batch renaming, resizing, cropping and watermarking, plus batch AI Denoise and Super-Resolution [2].","sources":[2]},{"key":"soft_proof","value":null,"points":0,"note":"Not published on the vendor's features or comparison pages [2][6].","sources":[2,6]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's product page [1].","sources":[1]},{"key":"trial","value":true,"points":2,"note":"The trials page lists a 15-day free trial of Photo Studio Ultimate 2027 and calls it the full version [4].","sources":[4]},{"key":"free_plan","value":false,"points":0,"note":"ACDSee Free is a separate product that the vendor calls only a file browser; Ultimate is sold at $179.99 [3][7].","sources":[3,7]},{"key":"no_subscription","value":null,"points":0,"note":"Store lists one price and no licence term for Ultimate; a subscription plan is listed for another product [3].","sources":[3]},{"key":"price","value":15,"points":3,"note":"Ultimate 2027 at $179.99, divided by 12; the store states no billing term [3].","sources":[3]}],"sources":[{"n":1,"title":"ACDSee Photo Studio Ultimate","publisher":"ACDSee","url":"https://www.acdsee.com/en/products/photo-studio-ultimate/","accessed":"2026-10-08"},{"n":2,"title":"Photo Studio Ultimate features","publisher":"ACDSee","url":"https://www.acdsee.com/en/products/photo-studio-ultimate/features/","accessed":"2026-10-08"},{"n":3,"title":"ACDSee online store","publisher":"ACDSee","url":"https://www.acdsee.com/en/store/","accessed":"2026-10-08"},{"n":4,"title":"ACDSee free trials","publisher":"ACDSee","url":"https://www.acdsee.com/en/free-trials/","accessed":"2026-10-08"},{"n":5,"title":"Supported file formats","publisher":"ACDSee","url":"https://www.acdsee.com/en/support/file-formats/","accessed":"2026-10-08"},{"n":6,"title":"Photo Studio Ultimate product comparison","publisher":"ACDSee","url":"https://www.acdsee.com/en/photo-studio-ultimate/product-comparison/","accessed":"2026-10-08"},{"n":7,"title":"ACDSee Free","publisher":"ACDSee","url":"https://www.acdsee.com/en/products/acdsee-free/","accessed":"2026-10-08"}]},{"id":"adobe-photoshop","name":"Adobe Photoshop","vendor":"Adobe","category":"photo-editing-software","website":"https://www.adobe.com/products/photoshop.html","rank":5,"of":9,"points":60,"by_criterion":[{"key":"platforms","name":"Systems","earned":10,"available":12},{"key":"editing","name":"Editing tools","earned":32,"available":34},{"key":"ai","name":"AI tools","earned":13,"available":13},{"key":"workflow","name":"Workflow","earned":4,"available":11},{"key":"price","name":"Price and licence","earned":1,"available":30}],"plans":[{"name":"Photoshop","price":"US$22.99/month, annual plan billed monthly","usd_month":22.99,"billing":"monthly","for":"1 person","notes":"Photoshop on desktop, web and mobile","src":[1]},{"name":"Photography","price":"US$19.99/month, annual plan billed monthly","usd_month":19.99,"billing":"monthly","for":"1 person","notes":"Photoshop on desktop and mobile, plus Lightroom and 1TB storage","src":[3,4]},{"name":"Creative Cloud Pro","price":"US$69.99/month regular, US$34.99 for the first 3 months","usd_month":69.99,"billing":"monthly","for":"1 person","notes":"Photoshop and 20+ other apps; the first-3-months price is for new subscribers","src":[1]}],"price_note":"All individual plans are annual plans billed monthly. Creative Cloud Pro costs US$34.99 a month for the first 3 months for new subscribers, then US$69.99 [1]. Student, teacher and team plans are not counted.","lines":[{"key":"platforms","value":["Windows","macOS","iPhone/iPad","Android","Web"],"points":10,"note":"Photoshop system requirements list Windows 10/11 and macOS; Adobe also lists web, iPhone, iPad and Android apps [5][7][10].","sources":[5,7,10]},{"key":"raw","value":true,"points":10,"note":"Adobe says that to open a RAW file you need image editing software such as Photoshop or Lightroom [12].","sources":[12]},{"key":"layers","value":true,"points":8,"note":"The desktop app is described as offering layers, masks and the full set of creative tools [1].","sources":[1]},{"key":"nondestructive","value":true,"points":6,"note":"Clarity & Dehaze and Grain adjustment layers work nondestructively from the Layers panel [6].","sources":[6]},{"key":"local_adjust","value":true,"points":5,"note":"The Dodge tool lightens specific areas of an image without affecting colour [6].","sources":[6]},{"key":"psd","value":true,"points":3,"note":"Adobe's PSD page calls PSD Photoshop's native format, stores layers, and says to Save As PSD and reopen it in Photoshop [11].","sources":[11]},{"key":"hdr_pano","value":null,"points":0,"note":"Not published on the vendor's pages [1][6].","sources":[1,6]},{"key":"ai_select","value":true,"points":5,"note":"The AI page lists Select Subject and Remove Background; 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the Starter help article states unlimited listener downloads for Starter [1][3].","sources":[1,3]},{"key":"multi_show","value":true,"points":4,"note":"Essential lists unlimited shows; the FAQ says multiple shows run from one account [1].","sources":[1]},{"key":"directories","value":["Apple Podcasts","Spotify","Amazon Music"],"points":3,"note":"Help article covers Apple Podcasts Connect and one-click Spotify and Amazon submission. 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(IAB 2.2)","publisher":"Acast Learning Center","url":"https://learn.acast.com/en/articles/4231372-how-does-acast-measure-podcast-download-data-iab-2-2","accessed":"2026-10-08"},{"n":13,"title":"Acast Learning Center","publisher":"Acast Learning Center","url":"https://learn.acast.com/","accessed":"2026-10-08"},{"n":14,"title":"Spotify and Video Podcasts","publisher":"Acast Learning Center","url":"https://learn.acast.com/en/articles/8140608-spotify-and-video-podcasts","accessed":"2026-10-08"}]},{"id":"podigee","name":"Podigee","vendor":"Podigee","category":"podcast-hosting-platforms","website":"https://www.podigee.com/","rank":5,"of":10,"points":65,"by_criterion":[{"key":"limits","name":"Hosting limits","earned":10,"available":20},{"key":"publish","name":"Publishing","earned":27,"available":28},{"key":"ads","name":"Ads and stats","earned":13,"available":13},{"key":"data","name":"Your data","earned":15,"available":21},{"key":"price","name":"Price","earned":0,"available":18}],"plans":[{"name":"Launch","price":"Free","usd_month":0,"billing":"free","for":"1 podcast","notes":"60 minutes of audio; 2 video episodes of 15 minutes; 7 days of analytics","src":[1]},{"name":"Starter","price":"€210/year (€19/month billed monthly)","usd_month":19.58,"billing":"yearly","for":"1 podcast, 1 seat","notes":"Unlimited audio; 4 video episodes and 30 video minutes a month; import included","src":[1]},{"name":"Grow","price":"€320/year (€29/month billed monthly)","usd_month":29.83,"billing":"yearly","for":"2 podcasts, 1 seat","notes":"8 video episodes and 120 video minutes a month","src":[1]},{"name":"Scale","price":"€430/year (€39/month billed monthly)","usd_month":40.08,"billing":"yearly","for":"3 podcasts, 3 seats","notes":"Private podcasts; dynamic ad insertion and paywall","src":[1]},{"name":"Creator","price":"€650/year (€59/month billed monthly)","usd_month":60.59,"billing":"yearly","for":"5 podcasts, 5 seats","notes":"Custom branding; unlimited analytics history","src":[1]}],"price_note":"Prices are shown in euros, excluding VAT where it applies. The yearly price saves about 8 percent against monthly billing [1].","lines":[{"key":"unlimited_episodes","value":true,"points":4,"note":"Starter lists unlimited audio and the FAQ says you pay for no storage or upload limits [1][11].","sources":[1,11]},{"key":"no_upload_cap","value":true,"points":6,"note":"Starter lists unlimited audio with no monthly upload figure. Video minutes are capped separately, which is not counted against audio [1][11].","sources":[1,11]},{"key":"unlimited_downloads","value":null,"points":0,"note":"Pricing page lists audience size per 30 days (up to 6,250 on Starter) without defining it or stating a download limit [1].","sources":[1]},{"key":"multi_show","value":false,"points":0,"note":"Starter, the cheapest paid plan, lists 1 podcast; two shows need Grow [1].","sources":[1]},{"key":"directories","value":["Apple Podcasts","Spotify","Amazon Music"],"points":3,"note":"Hosting page says Apple Podcasts, Spotify and Amazon Music get the show directly once connected [2]. YouTube Music is not mentioned [2][4].","sources":[2,4]},{"key":"private_feeds","value":true,"points":6,"note":"Scale lists private podcasts; listeners get personal feed links or credentials [1][10].","sources":[1,10]},{"key":"video","value":true,"points":4,"note":"Starter lists video distribution to YouTube, Apple Podcasts and Spotify; the help article mentions no beta or waitlist [1][9].","sources":[1,9]},{"key":"transcripts","value":true,"points":3,"note":"Features page: transcripts are created with every release. Help: no charge for AI use through December 31, 2026; later terms not stated [12][8].","sources":[12,8]},{"key":"team","value":true,"points":4,"note":"Scale lists 3 seats and Creator 5 seats [1].","sources":[1]},{"key":"api","value":true,"points":3,"note":"Help article documents a REST API that creates episodes; limits depend on plan [7].","sources":[7]},{"key":"website","value":true,"points":4,"note":"Every plan includes a podcast website with blog; the free plan lists an embeddable web player [1].","sources":[1]},{"key":"dai","value":true,"points":7,"note":"Scale lists dynamic ad insertion and paywall [1].","sources":[1]},{"key":"iab","value":true,"points":6,"note":"Features menu labels Analytics & Reporting \"IAB certified\"; the page does not say which metrics are covered [3].","sources":[3]},{"key":"import","value":true,"points":7,"note":"Help article says you can import an existing podcast from its RSS feed; paid plans include it [5][1].","sources":[5,1]},{"key":"redirect","value":true,"points":8,"note":"New feed URL fields set HTTP 301 redirects from old feed URLs; redirect is not guaranteed after cancellation [6].","sources":[6]},{"key":"export","value":null,"points":0,"note":"Help pages describe a Media File section for output files but no step to download your own audio files [13][11].","sources":[13,11]},{"key":"free_plan","value":null,"points":0,"note":"Launch is free for 1 podcast, but the pricing page does not say it can publish to directories; automatic submission is listed for paid plans [1][12].","sources":[1,12]},{"key":"price","value":19.58,"points":0,"note":"Starter, €210 a year billed yearly [1]. Converted at €1 = $1.1186 [14].","sources":[1]}],"sources":[{"n":1,"title":"Podigee pricing","publisher":"Podigee","url":"https://www.podigee.com/en/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Hosting and distribution","publisher":"Podigee","url":"https://podigee.com/features/hosting-and-distribution/","accessed":"2026-10-08"},{"n":3,"title":"Analytics and reporting","publisher":"Podigee","url":"https://podigee.com/features/analytics-reporting/","accessed":"2026-10-08"},{"n":4,"title":"Publishing my Podcast on Platforms","publisher":"Podigee Help","url":"https://help.podigee.com/article/52-publishing-my-podcast-on-apple-spotify-deezer-and-youtube","accessed":"2026-10-08"},{"n":5,"title":"Transferring your Podcast to Podigee","publisher":"Podigee Help","url":"https://help.podigee.com/article/31-transferring-your-podcast-to-podigee","accessed":"2026-10-08"},{"n":6,"title":"New Feed URLs","publisher":"Podigee Help","url":"https://help.podigee.com/article/284-new-feed-urls","accessed":"2026-10-08"},{"n":7,"title":"API Getting Started","publisher":"Podigee Help","url":"https://help.podigee.com/article/28-api-getting-started","accessed":"2026-10-08"},{"n":8,"title":"Automatic Transcription of the Audio","publisher":"Podigee Help","url":"https://help.podigee.com/article/517-automatic-transcription-of-the-audio-ai-transcription","accessed":"2026-10-08"},{"n":9,"title":"Video podcasts with Podigee","publisher":"Podigee Help","url":"https://help.podigee.com/article/617-video-podcasts-with-podigee-get-started-and-select-a-platform","accessed":"2026-10-08"},{"n":10,"title":"Private Podcast: Use of Protected Podcasts","publisher":"Podigee Help","url":"https://help.podigee.com/article/375-protected-podcasts","accessed":"2026-10-08"},{"n":11,"title":"Uploading, Encoding and Replacing Audio Files","publisher":"Podigee Help","url":"https://help.podigee.com/article/82-uploading-publishing-and-replacing-audio-files","accessed":"2026-10-08"},{"n":12,"title":"Podigee features","publisher":"Podigee","url":"https://www.podigee.com/en/features/","accessed":"2026-10-08"},{"n":13,"title":"Published Episodes - Media Files","publisher":"Podigee Help","url":"https://help.podigee.com/article/437-published-episodes-media-files","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":14}]},{"id":"spreaker","name":"Spreaker","vendor":"Spreaker","category":"podcast-hosting-platforms","website":"https://www.spreaker.com/","rank":6,"of":10,"points":62,"by_criterion":[{"key":"limits","name":"Hosting limits","earned":8,"available":20},{"key":"publish","name":"Publishing","earned":20,"available":28},{"key":"ads","name":"Ads and stats","earned":13,"available":13},{"key":"data","name":"Your data","earned":13,"available":21},{"key":"price","name":"Price","earned":8,"available":18}],"plans":[{"name":"Free Speech","price":"Free","usd_month":0,"billing":"free","for":"1 podcast","notes":"Unlimited episodes; 6 months of statistics; no card needed","src":[1]},{"name":"Broadcaster","price":"€20/month","usd_month":22.37,"billing":"monthly","for":"Unlimited podcasts","notes":"Advanced statistics; limited-access private podcasts","src":[1,11]},{"name":"Anchorman","price":"€50/month","usd_month":55.93,"billing":"monthly","for":"Unlimited podcasts","notes":"Unlimited collaborators; full statistics","src":[1]}],"price_note":"Prices are shown in euros; the plans page does not say whether tax is included. A yearly plan exists, but no yearly price is shown, so the monthly price is used [1][15].","lines":[{"key":"unlimited_episodes","value":true,"points":4,"note":"Broadcaster lists unlimited episodes; no total storage figure appears on the plan pages [1][2].","sources":[1,2]},{"key":"no_upload_cap","value":null,"points":0,"note":"Not published on the vendor's plans, plan overview or upload pages [1][2][16]. Files are limited to 300MB each.","sources":[1,2,16]},{"key":"unlimited_downloads","value":null,"points":0,"note":"Not published on the vendor's plans or plan overview pages [1][2].","sources":[1,2]},{"key":"multi_show","value":true,"points":4,"note":"Help article says Broadcaster, Anchorman and Publisher allow unlimited podcasts [3].","sources":[3]},{"key":"directories","value":["Apple Podcasts","Spotify","Amazon Music"],"points":3,"note":"Help articles cover submitting to Apple Podcasts, Spotify and Amazon Music from the dashboard [4][5][6].","sources":[4,5,6]},{"key":"private_feeds","value":true,"points":6,"note":"Broadcaster and up offer limited-access podcasts and RSS feeds shared by a link, with no password [11].","sources":[11]},{"key":"video","value":null,"points":0,"note":"Not published on the vendor's plans or file-types pages [1][16].","sources":[1,16]},{"key":"transcripts","value":false,"points":0,"note":"Help article says to download your episode and use an external service for a transcript [9].","sources":[9]},{"key":"team","value":true,"points":4,"note":"Anchorman at €50 a month lists unlimited collaborators [1].","sources":[1]},{"key":"api","value":true,"points":3,"note":"API reference lists endpoints to upload, update and delete episodes [12].","sources":[12]},{"key":"website","value":true,"points":4,"note":"Each episode gets its own page on spreaker.com, and a basic embedded player with two themes is available [13][14].","sources":[13,14]},{"key":"dai","value":true,"points":7,"note":"Ad Exchange help says ads are injected into downloaded episodes, with real-time stitching for third-party downloads, and stitched into streams [10].","sources":[10]},{"key":"iab","value":true,"points":6,"note":"Plan overview says all plans include IAB Certified Stats; the plans page cites certified statistics from IAB Tech Lab and Nielsen partnership [2][1].","sources":[2,1]},{"key":"import","value":true,"points":7,"note":"RSS Feed Importer takes your current feed URL and imports episodes and metadata [7].","sources":[7]},{"key":"redirect","value":null,"points":0,"note":"on the vendor's help pages [7][4]. The importer article covers redirects into Spreaker only.","sources":[7,4]},{"key":"export","value":true,"points":6,"note":"Help article gives a Download button on the episode page and in the content manager [8].","sources":[8]},{"key":"free_plan","value":true,"points":8,"note":"Free Speech: one podcast, no card, auto-upload to Spotify and Apple Podcasts [1].","sources":[1]},{"key":"price","value":22.37,"points":0,"note":"Broadcaster, €20 a month; a yearly plan exists but no yearly price is shown [1][15]. Converted at €1 = $1.1186 [17].","sources":[1,15]}],"sources":[{"n":1,"title":"Spreaker plans","publisher":"Spreaker","url":"https://www.spreaker.com/plans","accessed":"2026-10-08"},{"n":2,"title":"An overview of our Pro Plans","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/3823276-an-overview-of-our-pro-plans","accessed":"2026-10-08"},{"n":3,"title":"How many podcasts can I have on my plan?","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/7035244-how-many-podcasts-can-i-have-on-my-plan","accessed":"2026-10-08"},{"n":4,"title":"How to distribute your podcast to Apple Podcasts, Spotify and other RSS-catching platforms","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/3753193-how-to-distribute-your-podcast-to-apple-podcasts-spotify-and-other-rss-catching-platforms","accessed":"2026-10-08"},{"n":5,"title":"Distributing your Podcast on Spotify","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/3753192-distributing-your-podcast-on-spotify","accessed":"2026-10-08"},{"n":6,"title":"Distributing your podcast on Amazon","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/4455693-distributing-your-podcast-on-amazon","accessed":"2026-10-08"},{"n":7,"title":"How to Import Your Podcast with the RSS Feed Importer","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/3753095-how-to-import-your-podcast-with-the-rss-feed-importer","accessed":"2026-10-08"},{"n":8,"title":"How do I download an episode?","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/4153981-how-do-i-download-an-episode","accessed":"2026-10-08"},{"n":9,"title":"Podcast transcript","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/6886489-podcast-transcript","accessed":"2026-10-08"},{"n":10,"title":"Spreaker Monetization - The Ad Exchange","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/3753298-spreaker-monetization-the-ad-exchange","accessed":"2026-10-08"},{"n":11,"title":"Episode and podcast visibility: private, limited access, public","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/4399786-episode-and-podcast-visibility-private-limited-access-public","accessed":"2026-10-08"},{"n":12,"title":"Spreaker API reference","publisher":"Spreaker","url":"https://developers.spreaker.com/api/","accessed":"2026-10-08"},{"n":13,"title":"Spreaker.com and Spreaker Podcast Player","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/3753187-spreaker-com-and-spreaker-podcast-player","accessed":"2026-10-08"},{"n":14,"title":"Adding the embedded player to external websites and blogs","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/3753188-adding-the-embedded-player-to-external-websites-and-blogs","accessed":"2026-10-08"},{"n":15,"title":"How can I switch from yearly to monthly payment and vice versa?","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/3315655-how-can-i-switch-from-yearly-to-monthly-payment-and-vice-versa","accessed":"2026-10-08"},{"n":16,"title":"Upload your episodes","publisher":"Spreaker Help","url":"http://help.spreaker.com/en/articles/3753116-upload-your-episodes","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":17}]},{"id":"spotify-for-creators","name":"Spotify for Creators","vendor":"Spotify","category":"podcast-hosting-platforms","website":"https://creators.spotify.com/","rank":7,"of":10,"points":58,"by_criterion":[{"key":"limits","name":"Hosting limits","earned":8,"available":20},{"key":"publish","name":"Publishing","earned":11,"available":28},{"key":"ads","name":"Ads and stats","earned":0,"available":13},{"key":"data","name":"Your data","earned":21,"available":21},{"key":"price","name":"Price","earned":18,"available":18}],"plans":[{"name":"Free hosting","price":"Free","usd_month":0,"billing":"free","for":"Any show","notes":"Unlimited hosting; no paid plan listed","src":[2]}],"price_note":"Spotify for Creators lists no paid hosting plan. Ad revenue share and subscriptions have their own eligibility rules [3].","lines":[{"key":"unlimited_episodes","value":true,"points":4,"note":"No paid plan exists, so the free plan is used. Spotify says it offers unlimited hosting [2].","sources":[2]},{"key":"no_upload_cap","value":null,"points":0,"note":"Spotify says unlimited hosting but no page states uploads are unlimited or gives an upload allowance [2].","sources":[2]},{"key":"unlimited_downloads","value":null,"points":0,"note":"Not published on the vendor's podcast features page [2].","sources":[2]},{"key":"multi_show","value":true,"points":4,"note":"Help article: you can manage all your shows from one account [10].","sources":[10]},{"key":"directories","value":["Apple Podcasts","Spotify","Amazon Music"],"points":3,"note":"Guides cover Apple Podcasts and Amazon Music; Spotify-hosted shows appear on Spotify automatically. YouTube Music is not covered [7][8].","sources":[7,8]},{"key":"private_feeds","value":null,"points":0,"note":"The private feed article is for listeners of paid podcasts and describes no creator setup [13].","sources":[13]},{"key":"video","value":true,"points":4,"note":"Creators can upload video episodes on the web; videos play on Spotify only and are audio-only elsewhere [15].","sources":[15]},{"key":"transcripts","value":null,"points":0,"note":"Some shows have auto-generated transcripts; they are not available to all creators. No page states the rule or cost [12].","sources":[12]},{"key":"team","value":true,"points":4,"note":"Teammates get access levels per tab; teams can have more than one Admin [9].","sources":[9]},{"key":"api","value":null,"points":0,"note":"on the vendor's pages [1][2].","sources":[1,2]},{"key":"website","value":null,"points":0,"note":"No show website is described; a player embed is available from the Spotify app or open.spotify.com, not from Creators [11][14].","sources":[11,14]},{"key":"dai","value":null,"points":0,"note":"Spotify describes streaming ad insertion for Partner Program shows on Spotify only; no page calls it dynamic ad insertion [3].","sources":[3]},{"key":"iab","value":null,"points":0,"note":"on the vendor's pages [2][3].","sources":[2,3]},{"key":"import","value":true,"points":7,"note":"Help article names 14 hosts whose episodes can be imported through the Switch page [6].","sources":[6]},{"key":"redirect","value":true,"points":8,"note":"Settings has a Redirect your podcast option that sets a 301 redirect to your new feed [4].","sources":[4]},{"key":"export","value":true,"points":6,"note":"Download published or draft episodes one at a time from the web app; no bulk option is described [5].","sources":[5]},{"key":"free_plan","value":true,"points":8,"note":"Hosting is free and distributed to major podcast apps [2].","sources":[2]},{"key":"price","value":0,"points":10,"note":"No paid plan is listed, so the product counts as $0 [2].","sources":[2]}],"sources":[{"n":1,"title":"Spotify for Creators","publisher":"Spotify","url":"https://creators.spotify.com/","accessed":"2026-10-08"},{"n":2,"title":"Spotify for Creators podcast features","publisher":"Spotify","url":"https://creators.spotify.com/features/podcast","accessed":"2026-10-08"},{"n":3,"title":"Spotify for Creators monetization","publisher":"Spotify","url":"https://creators.spotify.com/features/monetization","accessed":"2026-10-08"},{"n":4,"title":"Switching away from Spotify for Creators with a 301 redirect","publisher":"Spotify","url":"https://support.spotify.com/us/creators/article/switching-away-from-spotify-for-creators-with-a-301-redirect/","accessed":"2026-10-08"},{"n":5,"title":"Exporting your episodes and audio files","publisher":"Spotify","url":"https://support.spotify.com/us/creators/article/exporting-your-episodes-and-audio-files/","accessed":"2026-10-08"},{"n":6,"title":"Importing your episodes from another host","publisher":"Spotify","url":"https://support.spotify.com/us/creators/article/importing-your-episodes-from-another-host/","accessed":"2026-10-08"},{"n":7,"title":"Distributing your show to other platforms","publisher":"Spotify","url":"https://support.spotify.com/us/creators/article/distributing-your-show-to-other-platforms/","accessed":"2026-10-08"},{"n":8,"title":"Submitting your show to Amazon Music","publisher":"Spotify","url":"https://support.spotify.com/us/creators/article/submitting-your-show-to-amazon-music/","accessed":"2026-10-08"},{"n":9,"title":"Access levels in Spotify for Creators","publisher":"Spotify","url":"https://support.spotify.com/us/creators/article/access-levels/","accessed":"2026-10-08"},{"n":10,"title":"Multiple shows under one account","publisher":"Spotify","url":"https://support.spotify.com/us/creators/article/multiple-shows-under-one-account/","accessed":"2026-10-08"},{"n":11,"title":"Sharing and embedding shows and episodes","publisher":"Spotify","url":"https://support.spotify.com/us/creators/article/sharing-embedding-your-show/","accessed":"2026-10-08"},{"n":12,"title":"Managing episode transcripts on Spotify","publisher":"Spotify","url":"https://support.spotify.com/us/creators/article/managing-episode-transcripts-on-spotify/","accessed":"2026-10-08"},{"n":13,"title":"Paid podcasts: Using your private RSS feed","publisher":"Spotify","url":"https://support.spotify.com/us/creators/article/paid-podcasts-using-your-private-rss-feed/","accessed":"2026-10-08"},{"n":14,"title":"Spotify for Creators customization","publisher":"Spotify","url":"https://creators.spotify.com/features/customization","accessed":"2026-10-08"},{"n":15,"title":"Publishing videos","publisher":"Spotify","url":"https://support.spotify.com/us/creators/article/publishing-videos/","accessed":"2026-10-08"}]},{"id":"buzzsprout","name":"Buzzsprout","vendor":"Buzzsprout","category":"podcast-hosting-platforms","website":"https://www.buzzsprout.com/","rank":8,"of":10,"points":55,"by_criterion":[{"key":"limits","name":"Hosting limits","earned":4,"available":20},{"key":"publish","name":"Publishing","earned":22,"available":28},{"key":"ads","name":"Ads and stats","earned":6,"available":13},{"key":"data","name":"Your data","earned":21,"available":21},{"key":"price","name":"Price","earned":2,"available":18}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 podcast","notes":"2 upload hours a month; 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The $5 Archive plan keeps a show live without new uploads, so it is not counted [1].","lines":[{"key":"unlimited_episodes","value":true,"points":4,"note":"The Audio plan card lists Unlimited Episodes, and no total storage limit appears on the pricing page [1].","sources":[1]},{"key":"no_upload_cap","value":false,"points":0,"note":"The Audio card says up to 72 hours a year; the FAQ describes a monthly allotment of upload hours. Any cap makes it false [1].","sources":[1]},{"key":"unlimited_downloads","value":null,"points":0,"note":"Not published on the vendor's pricing page or home page [1][3].","sources":[1,3]},{"key":"multi_show","value":false,"points":0,"note":"Pricing FAQ: Audio and Audio + Video cover one podcast; Multi-Podcast at $30 covers five or ten [1].","sources":[1]},{"key":"directories","value":["Apple Podcasts","Spotify","YouTube Music","Amazon Music"],"points":4,"note":"Help guides: Buzzsprout submits to Apple Podcasts; Spotify and Amazon Music listings come from the Directories page; the YouTube guide says episodes appear on YouTube Music [10][11][12][13].","sources":[10,11,12,13]},{"key":"private_feeds","value":false,"points":0,"note":"Help article: a private podcast is not exactly possible, since anyone with the feed address can download. Subscription episodes go into the public feed [6][8].","sources":[6,8]},{"key":"video","value":true,"points":4,"note":"Audio + Video plan, $25 a month, publishes video to Apple Podcasts, Spotify and YouTube at 1080p [1].","sources":[1]},{"key":"transcripts","value":true,"points":3,"note":"Transcripts are created automatically for new episodes on paid plans at no extra cost [1].","sources":[1]},{"key":"team","value":true,"points":4,"note":"Unlimited team members are listed on paid plans; the features page says as many people as you want can manage a show [1][2].","sources":[1,2]},{"key":"api","value":true,"points":3,"note":"The API page says API access is included on every Buzzsprout plan and links public documentation [9].","sources":[9]},{"key":"website","value":true,"points":4,"note":"The Audio plan lists a Premium Website; the features page describes a free podcast website and an embeddable player [1][2].","sources":[1,2]},{"key":"dai","value":null,"points":0,"note":"Not published on the vendor's features page. Dynamic Content only adds fixed pre-roll and post-roll segments [2].","sources":[2]},{"key":"iab","value":true,"points":6,"note":"The features page states Buzzsprout is IAB 2.2 certified to the IAB Tech Lab standard [2].","sources":[2]},{"key":"import","value":true,"points":7,"note":"After upgrading, 'Copy your remaining episodes' imports all episodes from your RSS feed [4].","sources":[4]},{"key":"redirect","value":true,"points":8,"note":"Settings > Podcast Settings > Redirect tab sets a 301 redirect to your new feed and downgrades to the free plan [7].","sources":[7]},{"key":"export","value":true,"points":6,"note":"Settings > Backup zips all episode audio files and emails a download link [5].","sources":[5]},{"key":"free_plan","value":null,"points":0,"note":"A free plan gives 2 upload hours a month and 90-day hosting. No page says whether it lists shows in public directories [1][3].","sources":[1,3]},{"key":"price","value":15,"points":2,"note":"Audio plan, $15 a month when billed annually. The $5 Archive plan takes no new uploads [1].","sources":[1]}],"sources":[{"n":1,"title":"Buzzsprout pricing","publisher":"Buzzsprout","url":"https://www.buzzsprout.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Buzzsprout features","publisher":"Buzzsprout","url":"https://www.buzzsprout.com/features","accessed":"2026-10-08"},{"n":3,"title":"Buzzsprout","publisher":"Buzzsprout","url":"https://www.buzzsprout.com/","accessed":"2026-10-08"},{"n":4,"title":"Moving Your Podcast to Buzzsprout","publisher":"Buzzsprout","url":"https://www.buzzsprout.com/help/6-migration","accessed":"2026-10-08"},{"n":5,"title":"Can I back up my podcast?","publisher":"Buzzsprout","url":"https://www.buzzsprout.com/help/196-backing-up-your-podcast","accessed":"2026-10-08"},{"n":6,"title":"Can I have a private podcast?","publisher":"Buzzsprout","url":"https://www.buzzsprout.com/help/151-private-podcast","accessed":"2026-10-08"},{"n":7,"title":"How do I move to a new host?","publisher":"Buzzsprout","url":"https://www.buzzsprout.com/help/9-transfer-away-from-buzzsprout","accessed":"2026-10-08"},{"n":8,"title":"Buzzsprout Subscriptions","publisher":"Buzzsprout","url":"https://www.buzzsprout.com/subscriptions","accessed":"2026-10-08"},{"n":9,"title":"Buzzsprout API","publisher":"Buzzsprout","url":"https://www.buzzsprout.com/api","accessed":"2026-10-08"},{"n":10,"title":"How do I submit my audio podcast to YouTube?","publisher":"Buzzsprout","url":"https://www.buzzsprout.com/help/207-youtube-submission","accessed":"2026-10-08"},{"n":11,"title":"Claim Your Amazon Music Listing","publisher":"Buzzsprout","url":"https://www.buzzsprout.com/help/239-claim-your-amazon-music-listing","accessed":"2026-10-08"},{"n":12,"title":"Submitting to Apple Podcasts","publisher":"Buzzsprout","url":"https://www.buzzsprout.com/help/210-submitting-to-apple-podcasts","accessed":"2026-10-08"},{"n":13,"title":"Claim Your Spotify Listing","publisher":"Buzzsprout","url":"https://www.buzzsprout.com/help/221-claim-your-spotify-listing","accessed":"2026-10-08"}]},{"id":"transistor","name":"Transistor","vendor":"Transistor","category":"podcast-hosting-platforms","website":"https://transistor.fm/","rank":9,"of":10,"points":52,"by_criterion":[{"key":"limits","name":"Hosting limits","earned":8,"available":20},{"key":"publish","name":"Publishing","earned":20,"available":28},{"key":"ads","name":"Ads and stats","earned":7,"available":13},{"key":"data","name":"Your data","earned":15,"available":21},{"key":"price","name":"Price","earned":2,"available":18}],"plans":[{"name":"Starter","price":"$19/month","usd_month":15.83,"billing":"yearly","for":"Up to 20,000 downloads a month","notes":"Yearly deal: 12 months for the price of 10; 50 private subscribers","src":[1]},{"name":"Professional","price":"$49/month","usd_month":40.83,"billing":"yearly","for":"Up to 100,000 downloads a month","notes":"Adds dynamic ads and YouTube auto-posting; 500 private subscribers","src":[1]},{"name":"Business","price":"$99/month","usd_month":82.5,"billing":"yearly","for":"Up to 250,000 downloads a month","notes":"Adds branding removal; 3,000 private subscribers","src":[1]}],"price_note":"The pricing page lists monthly prices and a yearly deal of 12 months for the price of 10; yearly figures here are monthly price x 10 / 12 [1]. A 14-day free trial is offered [1].","lines":[{"key":"unlimited_episodes","value":true,"points":4,"note":"FAQ: no limit on the number of episodes or on total storage; single files up to 1000MB [1].","sources":[1]},{"key":"no_upload_cap","value":null,"points":0,"note":"FAQ says there is no limit on episodes or total storage, but no page states that monthly uploads are unlimited [1].","sources":[1]},{"key":"unlimited_downloads","value":false,"points":0,"note":"Starter allows 20,000 monthly downloads [1].","sources":[1]},{"key":"multi_show","value":true,"points":4,"note":"Shows are unlimited on all plans [1].","sources":[1]},{"key":"directories","value":["Apple Podcasts","Spotify","Amazon Music"],"points":3,"note":"Help centre documents Apple Podcasts, Spotify and one-click Amazon Music submission. 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it stays after cancelling [12].","sources":[12]},{"key":"export","value":null,"points":0,"note":"on the vendor's help centre or switching guide [10][14].","sources":[10,14]},{"key":"free_plan","value":false,"points":0,"note":"No free plan is listed; plans start with a 14-day trial [1].","sources":[1]},{"key":"price","value":15.83,"points":2,"note":"Starter $19 a month; page's yearly deal is 12 months for the price of 10, so $19 x 10 / 12 [1].","sources":[1]}],"sources":[{"n":1,"title":"Transistor pricing","publisher":"Transistor","url":"https://transistor.fm/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Transistor features","publisher":"Transistor","url":"https://transistor.fm/features/","accessed":"2026-10-08"},{"n":3,"title":"Private podcasts","publisher":"Transistor","url":"https://transistor.fm/features/private-podcasts/","accessed":"2026-10-08"},{"n":4,"title":"Video podcast hosting","publisher":"Transistor","url":"https://transistor.fm/features/video/","accessed":"2026-10-08"},{"n":5,"title":"Podcast distribution","publisher":"Transistor","url":"https://transistor.fm/features/distribution/","accessed":"2026-10-08"},{"n":6,"title":"Dynamic ad insertion","publisher":"Transistor","url":"https://transistor.fm/features/dynamic-ads/","accessed":"2026-10-08"},{"n":7,"title":"Transistor API documentation","publisher":"Transistor","url":"https://developers.transistor.fm/","accessed":"2026-10-08"},{"n":8,"title":"Invite multiple collaborators","publisher":"Transistor","url":"https://transistor.fm/features/invite-multiple-collaborators/","accessed":"2026-10-08"},{"n":9,"title":"Podcast website builder","publisher":"Transistor","url":"https://transistor.fm/features/podcast-website-builder/","accessed":"2026-10-08"},{"n":10,"title":"Switching podcast hosting","publisher":"Transistor","url":"https://transistor.fm/switching-podcast-hosting/","accessed":"2026-10-08"},{"n":11,"title":"Importing / Migrating","publisher":"Transistor Help","url":"https://support.transistor.fm/en/category/importing-migrating-1pecbky/","accessed":"2026-10-08"},{"n":12,"title":"How to forward your Transistor podcast feed (301 redirect)","publisher":"Transistor Help","url":"https://support.transistor.fm/en/article/how-to-forward-your-transistor-podcast-feed-301-redirect-1r1j8lj/","accessed":"2026-10-08"},{"n":13,"title":"Submit your show to all the popular directories","publisher":"Transistor Help","url":"https://support.transistor.fm/en/article/submit-your-show-to-all-the-popular-directories-144nzx7/","accessed":"2026-10-08"},{"n":14,"title":"Transistor Help home","publisher":"Transistor Help","url":"https://support.transistor.fm/en/","accessed":"2026-10-08"},{"n":15,"title":"Transistor changelog","publisher":"Transistor","url":"https://transistor.fm/changelog/","accessed":"2026-10-08"}]},{"id":"captivate","name":"Captivate","vendor":"Captivate","category":"podcast-hosting-platforms","website":"https://www.captivate.fm/","rank":10,"of":10,"points":50,"by_criterion":[{"key":"limits","name":"Hosting limits","earned":4,"available":20},{"key":"publish","name":"Publishing","earned":20,"available":28},{"key":"ads","name":"Ads and stats","earned":13,"available":13},{"key":"data","name":"Your data","earned":13,"available":21},{"key":"price","name":"Price","earned":0,"available":18}],"plans":[{"name":"Personal","price":"$204/year","usd_month":17,"billing":"yearly","for":"Unlimited podcasts","notes":"30,000 downloads a month; $19 billed monthly","src":[1,2]},{"name":"Professional","price":"$528/year","usd_month":44,"billing":"yearly","for":"Unlimited podcasts","notes":"150,000 downloads a month; $49 billed monthly","src":[1,2]},{"name":"Business","price":"$1,080/year","usd_month":90,"billing":"yearly","for":"Unlimited podcasts","notes":"300,000 downloads a month; $99 billed monthly","src":[1,2]}],"price_note":"Prices are in US dollars; euro and pound pricing also exists. Students, educational organisations and registered non-profits get 25% off all plans [1].","lines":[{"key":"unlimited_episodes","value":null,"points":0,"note":"Not published on the vendor's plans and pricing FAQ [1].","sources":[1]},{"key":"no_upload_cap","value":null,"points":0,"note":"Not published on the vendor's plans and pricing FAQ [1].","sources":[1]},{"key":"unlimited_downloads","value":false,"points":0,"note":"Personal includes 30,000 downloads a month [1].","sources":[1]},{"key":"multi_show","value":true,"points":4,"note":"The plans FAQ says there is no limit on podcasts, 'as many as you want' [1].","sources":[1]},{"key":"directories","value":["Apple Podcasts","Spotify","Amazon Music"],"points":3,"note":"Distribution overview links guides for Apple Podcasts, Spotify and Amazon Music; its YouTube guide names YouTube, not YouTube Music [8].","sources":[8]},{"key":"private_feeds","value":true,"points":6,"note":"Help centre says private podcasting is available on any plan at no extra cost; each subscriber gets a personal feed link [3][4].","sources":[3,4]},{"key":"video","value":false,"points":0,"note":"Video to Apple Podcasts is a separate add-on at $12 a month per podcast [19]; the Spotify video article uploads in Spotify, not Captivate [14].","sources":[19,14]},{"key":"transcripts","value":null,"points":0,"note":"The transcription FAQ covers importing and Descript transcripts; it does not say Captivate creates them [11].","sources":[11]},{"key":"team","value":true,"points":4,"note":"Invited members set up their own logins; the plans FAQ says every plan has all features [13][1].","sources":[13,1]},{"key":"api","value":true,"points":3,"note":"Public API documentation lists Create Episode and Update Episode endpoints [20]; the help centre says API credentials are in the dashboard account page [12].","sources":[20,12]},{"key":"website","value":true,"points":4,"note":"Every customer gets a free website; each episode gets its own page; four embeddable player styles are offered; 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no free plan [1].","sources":[1]},{"key":"price","value":17,"points":0,"note":"Personal, $204 a year billed yearly; $19 billed monthly [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"Plans & Pricing FAQ","publisher":"Captivate","url":"https://help.captivate.fm/en/article/plans-pricing-faq-10rg7d8/","accessed":"2026-10-09"},{"n":2,"title":"How do I upgrade my Captivate podcasting plan?","publisher":"Captivate","url":"https://help.captivate.fm/en/article/how-do-i-upgrade-my-captivate-podcasting-plan-jfwzzx/","accessed":"2026-10-09"},{"n":3,"title":"Captivate help centre","publisher":"Captivate","url":"https://help.captivate.fm/","accessed":"2026-10-09"},{"n":4,"title":"Private Podcasts FAQs","publisher":"Captivate","url":"https://help.captivate.fm/en/article/private-podcasts-faqs-13p02ng/","accessed":"2026-10-09"},{"n":5,"title":"Importing your podcast to Captivate: a complete guide","publisher":"Captivate","url":"https://help.captivate.fm/en/article/importing-your-podcast-to-captivate-a-complete-guide-iwmsei/","accessed":"2026-10-09"},{"n":6,"title":"How to set up a 301 redirect","publisher":"Captivate","url":"https://help.captivate.fm/en/article/how-to-set-up-a-301-redirect-1cdxude/","accessed":"2026-10-09"},{"n":7,"title":"How to download media files from Captivate","publisher":"Captivate","url":"https://help.captivate.fm/en/article/how-to-download-media-files-from-captivate-11adr9/","accessed":"2026-10-09"},{"n":8,"title":"Podcast distribution overview","publisher":"Captivate","url":"https://help.captivate.fm/en/article/podcast-distribution-overview-how-to-submit-your-show-via-captivate-1eaes2q/","accessed":"2026-10-09"},{"n":9,"title":"IAB podcast analytic certification compliance explained","publisher":"Captivate","url":"https://help.captivate.fm/en/article/iab-podcast-analytic-certification-compliance-explained-1k9qno9/","accessed":"2026-10-09"},{"n":10,"title":"AMIE dynamic ad insertion FAQs","publisher":"Captivate","url":"https://help.captivate.fm/en/article/amie-dynamic-ad-insertion-faqs-optzy9/","accessed":"2026-10-09"},{"n":11,"title":"Podcast transcription FAQs","publisher":"Captivate","url":"https://help.captivate.fm/en/article/podcast-transcription-faqs-1yi8x7q/","accessed":"2026-10-09"},{"n":12,"title":"How to find your Captivate API credentials","publisher":"Captivate","url":"https://help.captivate.fm/en/article/how-to-find-your-captivate-api-credentials-1mlnjor/","accessed":"2026-10-09"},{"n":13,"title":"How to create your podcast team","publisher":"Captivate","url":"https://help.captivate.fm/en/article/how-to-create-your-podcast-team-19di8t/","accessed":"2026-10-09"},{"n":14,"title":"How to add video podcasts to Spotify","publisher":"Captivate","url":"https://help.captivate.fm/en/article/how-to-add-video-podcasts-to-spotify-xui07l/","accessed":"2026-10-09"},{"n":15,"title":"How to create a beautiful website for your podcast with Captivate: Part 1, basic settings","publisher":"Captivate","url":"https://help.captivate.fm/en/article/how-to-create-a-beautiful-website-for-your-podcast-with-captivate-part-1-basic-settings-wipqeo/","accessed":"2026-10-09"},{"n":16,"title":"Captivate Sites: single episode pages","publisher":"Captivate","url":"https://help.captivate.fm/en/article/captivate-sites-single-episode-pages-1h8q0n/","accessed":"2026-10-09"},{"n":17,"title":"Captivate podcast players overview","publisher":"Captivate","url":"https://help.captivate.fm/en/article/captivate-podcast-players-overview-1gchwsy/","accessed":"2026-10-09"},{"n":18,"title":"Compliant companies","publisher":"IAB Tech Lab","url":"https://iabtechlab.com/compliance-programs/compliant-companies/","accessed":"2026-10-09"},{"n":19,"title":"Pricing for Apple HLS video podcasts","publisher":"Captivate","url":"https://help.captivate.fm/en/article/pricing-for-apple-hls-video-podcasts-vasx42/","accessed":"2026-10-09"},{"n":20,"title":"Captivate API","publisher":"Captivate","url":"https://docs.captivate.fm/","accessed":"2026-10-09"}]},{"id":"clickup","name":"ClickUp","vendor":"ClickUp","category":"project-management-software","website":"https://clickup.com/","rank":1,"of":11,"points":97,"by_criterion":[{"key":"price","name":"Price","earned":19,"available":22},{"key":"views","name":"Views","earned":12,"available":12},{"key":"planning","name":"Planning","earned":29,"available":29},{"key":"team","name":"Teamwork","earned":13,"available":13},{"key":"security","name":"Security","earned":14,"available":14},{"key":"apps","name":"Apps and API","earned":10,"available":10}],"plans":[{"name":"Free Forever","price":"Free","usd_month":0,"billing":"free","for":"Unlimited members","notes":"Kanban board, calendar, 1 form, 5 automation rules","src":[1]},{"name":"Unlimited","price":"$7/user/month","usd_month":7,"billing":"yearly","for":"Per user","notes":"Gantt, time tracking, unlimited custom fields; 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A second lineup on the same page lists Core at $8 and Business at $17 [1].","lines":[{"key":"price_team","value":35,"points":9,"note":"Unlimited, $7 per user a month billed yearly, times 5 users; no minimum seats stated [1].","sources":[1]},{"key":"free_plan","value":true,"points":6,"note":"Free Forever plan with Kanban boards, calendar view and tasks [1].","sources":[1]},{"key":"free_members","value":1000,"points":4,"note":"Page lists \"Unlimited Free Plan Members\"; recorded as 1000 under the scoring rule [1].","sources":[1]},{"key":"kanban","value":true,"points":3,"note":"Pricing page lists Kanban Boards from the Free plan [1].","sources":[1]},{"key":"gantt","value":true,"points":7,"note":"Unlimited plan lists \"Unlimited Gantt Charts\" [1].","sources":[1]},{"key":"calendar","value":true,"points":2,"note":"Calendar View is listed in the plan comparison [1].","sources":[1]},{"key":"dependencies","value":true,"points":7,"note":"Plan comparison row \"Relationships & Dependencies\" is Included on every plan [1].","sources":[1]},{"key":"workload","value":true,"points":6,"note":"Business lists Portfolio Workload Management; Enterprise adds custom capacity and groups [1].","sources":[1]},{"key":"time_tracking","value":true,"points":5,"note":"Unlimited plan lists Native Time Tracking [1].","sources":[1]},{"key":"custom_fields","value":true,"points":5,"note":"Unlimited plan lists Unlimited Custom Fields [1].","sources":[1]},{"key":"automation","value":true,"points":6,"note":"Rules with triggers and actions; the free plan has 5 active rules [1][5].","sources":[1,5]},{"key":"guests","value":true,"points":5,"note":"Unlimited plan has guests with permission control; the free plan gives guests full access [1].","sources":[1]},{"key":"forms","value":true,"points":3,"note":"Every form submission creates a task in the chosen List [4].","sources":[4]},{"key":"dashboards","value":true,"points":5,"note":"Business lists Unlimited Dashboards; the page says dashboards show work across teams [1][6].","sources":[1,6]},{"key":"soc2_iso","value":true,"points":7,"note":"Security page names SOC 2 Type 2 and ISO 27001:2022 [2].","sources":[2]},{"key":"sso","value":true,"points":4,"note":"Enterprise lists SAML SSO and SCIM Provisioning [1].","sources":[1]},{"key":"two_factor","value":true,"points":3,"note":"Two-Factor Authentication is listed from the Free plan; SMS codes are added on higher plans [1].","sources":[1]},{"key":"apps","value":["Windows","macOS","iOS","Android"],"points":8,"note":"Download page lists Windows (Microsoft Store), Mac, iOS (App Store) and Android (Google Play) apps [3].","sources":[3]},{"key":"api","value":true,"points":2,"note":"Developer site documents a Public API with a Get Tasks endpoint; pricing lists API call limits per plan [1][7].","sources":[1,7]}],"sources":[{"n":1,"title":"ClickUp pricing","publisher":"ClickUp","url":"https://clickup.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"ClickUp security","publisher":"ClickUp","url":"https://clickup.com/security","accessed":"2026-10-08"},{"n":3,"title":"Download ClickUp for Mac, Windows, iOS & Android","publisher":"ClickUp","url":"https://clickup.com/download","accessed":"2026-10-08"},{"n":4,"title":"ClickUp Forms","publisher":"ClickUp","url":"https://clickup.com/features/forms","accessed":"2026-10-08"},{"n":5,"title":"ClickUp Automations","publisher":"ClickUp","url":"https://clickup.com/features/automations","accessed":"2026-10-08"},{"n":6,"title":"ClickUp Dashboards","publisher":"ClickUp","url":"https://clickup.com/features/dashboards","accessed":"2026-10-08"},{"n":7,"title":"ClickUp API reference: Get Tasks","publisher":"ClickUp","url":"https://developer.clickup.com/reference/gettasks","accessed":"2026-10-08"}]},{"id":"teamwork","name":"Teamwork.com","vendor":"Teamwork.com","category":"project-management-software","website":"https://www.teamwork.com/","rank":2,"of":11,"points":93,"by_criterion":[{"key":"price","name":"Price","earned":15,"available":22},{"key":"views","name":"Views","earned":12,"available":12},{"key":"planning","name":"Planning","earned":29,"available":29},{"key":"team","name":"Teamwork","earned":13,"available":13},{"key":"security","name":"Security","earned":14,"available":14},{"key":"apps","name":"Apps and API","earned":10,"available":10}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 5 users","notes":"Task, list, board, Gantt and table views; 100 automations","src":[1]},{"name":"Basics","price":"$9.99/user/month","usd_month":9.99,"billing":"yearly","for":"Minimum 3 users","notes":"Billed yearly; reporting and billable time tracking","src":[1]},{"name":"Accelerate","price":"$24.99/user/month","usd_month":24.99,"billing":"yearly","for":"Minimum 5 users","notes":"Billed yearly; workload planning and intake forms","src":[1]},{"name":"Optimize","price":"Contact sales","usd_month":null,"billing":"quote","for":"Contact sales","notes":"Profitability insights","src":[1]},{"name":"Enterprise","price":"Contact sales","usd_month":null,"billing":"quote","for":"Contact sales","notes":"Single sign-on","src":[1]}],"price_note":"Prices are per user per month billed yearly. The pricing page says annual billing saves about 29% against monthly billing but shows no monthly price [1].","lines":[{"key":"price_team","value":49.95,"points":6,"note":"Basics, $9.99 per user billed yearly, times 5 users. Its minimum is 3 and no maximum is shown [1].","sources":[1]},{"key":"free_plan","value":true,"points":6,"note":"Free plan for up to 5 users with task, list, board, Gantt and table views [1].","sources":[1]},{"key":"free_members","value":5,"points":3,"note":"The pricing page lists the Free plan as \"Up to 5\" users [1].","sources":[1]},{"key":"kanban","value":true,"points":3,"note":"Board view is listed on the Free plan and on Basics [1].","sources":[1]},{"key":"gantt","value":true,"points":7,"note":"Gantt view is listed on every plan, including Free [1].","sources":[1]},{"key":"calendar","value":true,"points":2,"note":"Help article says tasks and milestones can show on the calendar; dragging a task bar updates its start and due dates [12]. No plan is named.","sources":[12]},{"key":"dependencies","value":true,"points":7,"note":"Product page lists \"Dependencies & Critical Paths\"; a help article describes tasks waiting on other tasks. No plan is named [3][8].","sources":[3,8]},{"key":"workload","value":true,"points":6,"note":"Accelerate lists workload and live capacity planning; the features page says you can always know who is overloaded or idle [1][9].","sources":[1,9]},{"key":"time_tracking","value":true,"points":5,"note":"Free plan lists logging time; Basics adds billable time tracking and reporting [1].","sources":[1]},{"key":"custom_fields","value":true,"points":5,"note":"Product page lists \"Custom & formula fields\"; the API docs describe custom fields on tasks and projects [3][6].","sources":[3,6]},{"key":"automation","value":true,"points":6,"note":"Pricing lists automation allowances per plan, from 100 on Free to 100,000 on Optimize [1].","sources":[1]},{"key":"guests","value":true,"points":5,"note":"Unlimited client users can join projects at no extra cost, with limited permissions [4][9].","sources":[4,9]},{"key":"forms","value":true,"points":3,"note":"Accelerate lists intake forms; the forms page says submissions become tasks [1][10].","sources":[1,10]},{"key":"dashboards","value":true,"points":5,"note":"Reporting page lists \"Live Dashboards\"; the features page describes a snapshot across all projects [5][9].","sources":[5,9]},{"key":"soc2_iso","value":true,"points":7,"note":"Security page lists SOC 2 Type 2 and ISO/IEC 27001:2022 [2].","sources":[2]},{"key":"sso","value":true,"points":4,"note":"Help article says SSO works via SAML [14]. Pricing lists Single Sign-On (SSO) on Enterprise [1].","sources":[1,14]},{"key":"two_factor","value":true,"points":3,"note":"Help article: users can turn on authenticator-app 2FA for their own profile; site owners can require it. Pricing lists 2FA on every plan [11][1].","sources":[1,11]},{"key":"apps","value":["Windows","macOS","iOS","Android"],"points":8,"note":"Help article offers a Windows and a Mac desktop app; home page links App Store and Google Play apps [13][7].","sources":[7,13]},{"key":"api","value":true,"points":2,"note":"Teamwork.com API documentation shows endpoints to list projects and create tasks [6].","sources":[6]}],"sources":[{"n":1,"title":"Teamwork.com pricing","publisher":"Teamwork.com","url":"https://www.teamwork.com/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Teamwork.com security","publisher":"Teamwork.com","url":"https://www.teamwork.com/security/","accessed":"2026-10-08"},{"n":3,"title":"Project management","publisher":"Teamwork.com","url":"https://www.teamwork.com/product/project-management/","accessed":"2026-10-08"},{"n":4,"title":"Client management","publisher":"Teamwork.com","url":"https://www.teamwork.com/product/client-management/","accessed":"2026-10-08"},{"n":5,"title":"Reporting","publisher":"Teamwork.com","url":"https://www.teamwork.com/product/reporting/","accessed":"2026-10-08"},{"n":6,"title":"Teamwork.com API","publisher":"Teamwork.com","url":"https://apidocs.teamwork.com/docs/teamwork/","accessed":"2026-10-08"},{"n":7,"title":"Teamwork.com home page","publisher":"Teamwork.com","url":"https://www.teamwork.com/","accessed":"2026-10-08"},{"n":8,"title":"Setting cross project dependencies","publisher":"Teamwork.com","url":"https://support.teamwork.com/projects/planning-managing-work/setting-cross-project-dependencies","accessed":"2026-10-08"},{"n":9,"title":"Teamwork.com features","publisher":"Teamwork.com","url":"https://www.teamwork.com/features/","accessed":"2026-10-08"},{"n":10,"title":"Intake forms","publisher":"Teamwork.com","url":"https://www.teamwork.com/product/forms/","accessed":"2026-10-08"},{"n":11,"title":"Two-factor Authentication","publisher":"Teamwork.com","url":"https://support.teamwork.com/projects/getting-started/two-factor-authentication","accessed":"2026-10-08"},{"n":12,"title":"Managing Tasks in the Calendar","publisher":"Teamwork.com","url":"https://support.teamwork.com/projects/getting-started/managing-tasks-in-the-calendar","accessed":"2026-10-08"},{"n":13,"title":"Using the Teamwork.com Desktop App","publisher":"Teamwork.com","url":"https://support.teamwork.com/projects/desktop-apps/using-the-teamwork-desktop-app","accessed":"2026-10-08"},{"n":14,"title":"Single Sign-on (SSO) Overview","publisher":"Teamwork.com","url":"https://support.teamwork.com/projects/security/single-sign-on","accessed":"2026-10-08"}]},{"id":"wrike","name":"Wrike","vendor":"Wrike, Inc.","category":"project-management-software","website":"https://www.wrike.com/","rank":3,"of":11,"points":90,"by_criterion":[{"key":"price","name":"Price","earned":12,"available":22},{"key":"views","name":"Views","earned":12,"available":12},{"key":"planning","name":"Planning","earned":29,"available":29},{"key":"team","name":"Teamwork","earned":13,"available":13},{"key":"security","name":"Security","earned":14,"available":14},{"key":"apps","name":"Apps and API","earned":10,"available":10}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Essential task management","notes":"Board and Table views, web, desktop and mobile apps","src":[1]},{"name":"Team","price":"$10/user/month","usd_month":10,"billing":"yearly","for":"2 to 15 users","notes":"Adds Gantt charts and a shareable dashboard; price is per user","src":[1]},{"name":"Business","price":"$25/user/month","usd_month":25,"billing":"yearly","for":"5 to 200 users","notes":"Annual billing only; price is per user","src":[1]},{"name":"Pinnacle","price":"Contact sales","usd_month":null,"billing":"quote","for":"Larger teams","notes":"Adds resource planning, time tracking, custom fields and advanced reporting","src":[1]},{"name":"Apex","price":"Contact sales","usd_month":null,"billing":"quote","for":"Larger teams","notes":"Adds integrations and automations with Wrike Integrate","src":[1]}],"price_note":"Prices are per user a month, billed yearly. For accounts of up to 30 seats, subscriptions are sold in groups of five [1].","lines":[{"key":"price_team","value":50,"points":6,"note":"Team plan, $10 per user a month billed yearly, for 2 to 15 users; 5 users is $50 [1].","sources":[1]},{"key":"free_plan","value":true,"points":6,"note":"Free plan lists project and task management with Board and Table views [1].","sources":[1]},{"key":"free_members","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"kanban","value":true,"points":3,"note":"Drag-and-drop Board view is listed from the Free plan [1].","sources":[1]},{"key":"gantt","value":true,"points":7,"note":"Interactive Gantt charts are listed from Team [1][3].","sources":[1,3]},{"key":"calendar","value":true,"points":2,"note":"Features page says work items can be shown in a project calendar; plan not stated [2].","sources":[2]},{"key":"dependencies","value":true,"points":7,"note":"Wrike supports all four dependency types: finish-to-start, start-to-start, finish-to-finish, start-to-finish [3].","sources":[3]},{"key":"workload","value":true,"points":6,"note":"Features page describes a workload chart showing individual capacity; plan not stated [2].","sources":[2]},{"key":"time_tracking","value":true,"points":5,"note":"Time tracking is listed from Pinnacle; features page says hours can be tracked [1][2].","sources":[1,2]},{"key":"custom_fields","value":true,"points":5,"note":"Features page says custom fields can be added in Table view; pricing page lists user custom fields under Pinnacle [1][2].","sources":[1,2]},{"key":"automation","value":true,"points":6,"note":"Features page lists automation of recurring workflows; Team lists natural-language automation rule generation [1][2].","sources":[1,2]},{"key":"guests","value":true,"points":5,"note":"Pricing FAQ says external users have limited access rights and need a paid seat; features page covers external approvers and non-Wrike requesters [1][2].","sources":[1,2]},{"key":"forms","value":true,"points":3,"note":"Dynamic request forms route requests from internal and external customers; plan not stated [2].","sources":[2]},{"key":"dashboards","value":true,"points":5,"note":"Team lists a shareable dashboard; Pinnacle lists advanced reporting; features page lists custom dashboards [1][2].","sources":[1,2]},{"key":"soc2_iso","value":true,"points":7,"note":"Help Center article lists SOC 2 Type II, ISO 27001, GDPR and CSA STAR [6].","sources":[6]},{"key":"sso","value":true,"points":4,"note":"Help Center lists SAML SSO as available on Pinnacle and Apex [4].","sources":[4]},{"key":"two_factor","value":true,"points":3,"note":"Users can set up authenticator-app 2-step verification on Pinnacle and Apex [5].","sources":[5]},{"key":"apps","value":["Windows","macOS","iOS","Android"],"points":8,"note":"Desktop app for Windows 10 (22H2+) and macOS 12+ [8]; Help Center says apps for Android or iOS exist, with an Android guide and an iOS guide [9][10].","sources":[8,9,10]},{"key":"api","value":true,"points":2,"note":"Developer site documents task and folder endpoints; plans not stated [7].","sources":[7]}],"sources":[{"n":1,"title":"Wrike pricing","publisher":"Wrike","url":"https://www.wrike.com/price/","accessed":"2026-10-08"},{"n":2,"title":"Wrike features","publisher":"Wrike","url":"https://www.wrike.com/features/","accessed":"2026-10-08"},{"n":3,"title":"Wrike Gantt chart","publisher":"Wrike","url":"https://www.wrike.com/features/gantt-chart/","accessed":"2026-10-08"},{"n":4,"title":"SAML SSO: Implementation Guide","publisher":"Wrike Help Center","url":"https://help.wrike.com/hc/en-us/articles/209605769-SAML-SSO-Implementation-Guide","accessed":"2026-10-08"},{"n":5,"title":"2-Step Verification","publisher":"Wrike Help Center","url":"https://help.wrike.com/hc/en-us/articles/210324445-2-Step-Verification","accessed":"2026-10-08"},{"n":6,"title":"Wrike Model Context Protocol (MCP)","publisher":"Wrike Help Center","url":"https://help.wrike.com/hc/en-us/articles/34605829225746-Wrike-Model-Context-Protocol-MCP","accessed":"2026-10-08"},{"n":7,"title":"Wrike API Reference","publisher":"Wrike","url":"https://developers.wrike.com/","accessed":"2026-10-08"},{"n":8,"title":"Wrike's Desktop App","publisher":"Wrike Help Center","url":"https://help.wrike.com/hc/en-us/articles/115004231249-Wrike-s-Desktop-App","accessed":"2026-10-08"},{"n":9,"title":"Navigating Wrike for Android","publisher":"Wrike Help Center","url":"https://help.wrike.com/hc/en-us/articles/210324605-Navigating-Wrike-for-Android","accessed":"2026-10-08"},{"n":10,"title":"Activity in Wrike for iOS","publisher":"Wrike Help Center","url":"https://help.wrike.com/hc/en-us/articles/28554637095703-Activity-in-Wrike-for-iOS","accessed":"2026-10-08"}]},{"id":"asana","name":"Asana","vendor":"Asana, Inc.","category":"project-management-software","website":"https://asana.com/","rank":4,"of":11,"points":88,"by_criterion":[{"key":"price","name":"Price","earned":13,"available":22},{"key":"views","name":"Views","earned":12,"available":12},{"key":"planning","name":"Planning","earned":29,"available":29},{"key":"team","name":"Teamwork","earned":13,"available":13},{"key":"security","name":"Security","earned":11,"available":14},{"key":"apps","name":"Apps and API","earned":10,"available":10}],"plans":[{"name":"Personal","price":"Free","usd_month":0,"billing":"free","for":"Up to 2 users","notes":"List, board and calendar views","src":[1]},{"name":"Starter","price":"$10.99/user/month","usd_month":10.99,"billing":"yearly","for":"Small teams and professionals","notes":"Adds Timeline and Gantt, custom fields, automations, forms, dashboards","src":[1]},{"name":"Advanced","price":"$24.99/user/month","usd_month":24.99,"billing":"yearly","for":"Growing teams","notes":"Adds workload, time tracking, goals and portfolios","src":[1]},{"name":"Enterprise","price":"Contact sales","usd_month":null,"billing":"quote","for":"Organisations","notes":"Adds SAML authentication","src":[1]}],"price_note":"Prices are per user a month billed yearly; billed monthly, Starter is $13.49 and Advanced $30.49 [1].","lines":[{"key":"price_team","value":54.95,"points":6,"note":"Starter, $10.99 per user a month billed yearly, times 5 users [1].","sources":[1]},{"key":"free_plan","value":true,"points":6,"note":"Personal plan is listed as free forever and includes list, board and calendar views [1].","sources":[1]},{"key":"free_members","value":2,"points":1,"note":"The Personal plan card says 2 users [1].","sources":[1]},{"key":"kanban","value":true,"points":3,"note":"The Personal plan lists list, board and calendar views [1].","sources":[1]},{"key":"gantt","value":true,"points":7,"note":"Starter lists Timeline and Gantt views [1].","sources":[1]},{"key":"calendar","value":true,"points":2,"note":"The Personal plan lists calendar view [1].","sources":[1]},{"key":"dependencies","value":true,"points":7,"note":"The Starter card says Gantt charts let you \"dive into task dependencies\", and the feature list says \"Task dependencies allow you to define the order in which tasks need to be completed\"; the page does not map the second line to a plan [1].","sources":[1]},{"key":"workload","value":true,"points":6,"note":"Advanced lists resource management to see who is overloaded \"within one portfolio\" (a portfolio groups several projects); Enterprise adds organisation-wide workload [1].","sources":[1]},{"key":"time_tracking","value":true,"points":5,"note":"Advanced lists time tracking to compare estimated and actual time [1].","sources":[1]},{"key":"custom_fields","value":true,"points":5,"note":"Starter lists custom fields to tag tasks [1].","sources":[1]},{"key":"automation","value":true,"points":6,"note":"Starter lists unlimited automations [1].","sources":[1]},{"key":"guests","value":true,"points":5,"note":"Starter lists unlimited free guests [1].","sources":[1]},{"key":"forms","value":true,"points":3,"note":"Starter lists intake forms that capture requests [1].","sources":[1]},{"key":"dashboards","value":true,"points":5,"note":"Starter lists reporting dashboards [1].","sources":[1]},{"key":"soc2_iso","value":true,"points":7,"note":"The trust page lists SOC 2 (Type 2) and ISO/IEC 27001:2022 [2].","sources":[2]},{"key":"sso","value":true,"points":4,"note":"The Enterprise plan lists SAML authentication [1].","sources":[1]},{"key":"two_factor","value":null,"points":0,"note":"Pricing and trust pages mention two-factor only as something admins enforce, not as an option for each user [1][2].","sources":[1,2]},{"key":"apps","value":["Windows","macOS","iOS","Android"],"points":8,"note":"Download page offers Windows installers, a macOS app, an App Store listing and a Google Play listing [3].","sources":[3]},{"key":"api","value":true,"points":2,"note":"Developer reference documents a GET /tasks endpoint; the page does not name the plans [4].","sources":[4]}],"sources":[{"n":1,"title":"Asana pricing","publisher":"Asana","url":"https://asana.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Asana trust","publisher":"Asana","url":"https://asana.com/trust","accessed":"2026-10-08"},{"n":3,"title":"Download Asana","publisher":"Asana","url":"https://asana.com/download","accessed":"2026-10-08"},{"n":4,"title":"Get multiple tasks","publisher":"Asana","url":"https://developers.asana.com/reference/gettasks","accessed":"2026-10-08"}]},{"id":"jira","name":"Jira","vendor":"Atlassian","category":"project-management-software","website":"https://www.atlassian.com/software/jira","rank":5,"of":11,"points":87,"by_criterion":[{"key":"price","name":"Price","earned":13,"available":22},{"key":"views","name":"Views","earned":12,"available":12},{"key":"planning","name":"Planning","earned":29,"available":29},{"key":"team","name":"Teamwork","earned":13,"available":13},{"key":"security","name":"Security","earned":14,"available":14},{"key":"apps","name":"Apps and API","earned":6,"available":10}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 10 users","notes":"Board, timeline, calendar, forms, custom fields","src":[1]},{"name":"Standard","price":"$900/year","usd_month":75,"billing":"yearly","for":"Tier for up to 10 users","notes":"Annual tier price; 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it shows work items with start and due dates [1][3].","sources":[1,3]},{"key":"dependencies","value":true,"points":7,"note":"Timeline view maps dependencies between work items on every plan [1].","sources":[1]},{"key":"workload","value":true,"points":6,"note":"Plans People view shows each person's allocated work across all spaces; Premium and Enterprise [4].","sources":[4]},{"key":"time_tracking","value":true,"points":5,"note":"People log time on a work item with Log work, in weeks, days, hours and minutes [2].","sources":[2]},{"key":"custom_fields","value":true,"points":5,"note":"Custom fields are listed on every plan, from text to dates and user pickers [1].","sources":[1]},{"key":"automation","value":true,"points":6,"note":"Pricing page describes Jira's no-code automation engine; Free has 150 steps a month per subscription [1].","sources":[1]},{"key":"guests","value":true,"points":5,"note":"Free guest access without a paid seat on Standard, Premium and Enterprise [1].","sources":[1]},{"key":"forms","value":true,"points":3,"note":"Drag-and-drop forms to collect data are listed on every plan [1].","sources":[1]},{"key":"dashboards","value":true,"points":5,"note":"Jira dashboards can hold information from multiple projects [8].","sources":[8]},{"key":"soc2_iso","value":true,"points":7,"note":"Atlassian's ISO/IEC 27001:2022 page lists Jira under relevant products [5].","sources":[5]},{"key":"sso","value":true,"points":4,"note":"SAML SSO works with Atlassian Cloud apps and needs Atlassian Guard Standard, which Enterprise includes [1][6].","sources":[1,6]},{"key":"two_factor","value":true,"points":3,"note":"Users can enable two-step verification with an authenticator app or security key [7].","sources":[7]},{"key":"apps","value":["iOS","Android"],"points":4,"note":"Pricing page lists iOS and Android apps; no desktop installer is listed [1].","sources":[1]},{"key":"api","value":true,"points":2,"note":"Atlassian documents the Jira Cloud platform REST API on its developer site [9].","sources":[9]}],"sources":[{"n":1,"title":"Jira pricing: Free, Standard, Premium, Enterprise","publisher":"Atlassian","url":"https://www.atlassian.com/software/jira/pricing","accessed":"2026-10-08"},{"n":2,"title":"Log time on a work item","publisher":"Atlassian Support","url":"https://support.atlassian.com/jira-software-cloud/docs/log-time-on-an-issue/","accessed":"2026-10-08"},{"n":3,"title":"What is the calendar view?","publisher":"Atlassian Support","url":"https://support.atlassian.com/jira-work-management/docs/what-is-the-calendar-view/","accessed":"2026-10-08"},{"n":4,"title":"Plan individual capacity for your team","publisher":"Atlassian Support","url":"https://support.atlassian.com/jira-software-cloud/docs/plan-individual-capacity-for-your-team/","accessed":"2026-10-08"},{"n":5,"title":"ISO/IEC 27001 certification","publisher":"Atlassian","url":"https://www.atlassian.com/trust/compliance/resources/iso27001","accessed":"2026-10-08"},{"n":6,"title":"Configure SAML single sign-on with an identity provider","publisher":"Atlassian Support","url":"https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/","accessed":"2026-10-08"},{"n":7,"title":"Manage two-step verification for your Atlassian account","publisher":"Atlassian Support","url":"https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account/","accessed":"2026-10-08"},{"n":8,"title":"Jira reports and dashboards overview","publisher":"Atlassian","url":"https://www.atlassian.com/software/jira/guides/reports-dashboards/overview","accessed":"2026-10-08"},{"n":9,"title":"The Jira Cloud platform REST API","publisher":"Atlassian Developer","url":"https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/","accessed":"2026-10-08"},{"n":10,"title":"Post-incident review: April 2022 outage","publisher":"Atlassian","url":"https://www.atlassian.com/engineering/post-incident-review-april-2022-outage","accessed":"2026-10-08"}]},{"id":"zoho-projects","name":"Zoho Projects","vendor":"Zoho Corporation","category":"project-management-software","website":"https://www.zoho.com/projects/","rank":6,"of":11,"points":86,"by_criterion":[{"key":"price","name":"Price","earned":21,"available":22},{"key":"views","name":"Views","earned":10,"available":12},{"key":"planning","name":"Planning","earned":29,"available":29},{"key":"team","name":"Teamwork","earned":10,"available":13},{"key":"security","name":"Security","earned":10,"available":14},{"key":"apps","name":"Apps and API","earned":6,"available":10}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 5 users","notes":"3 projects, 5 GB storage, 50 workflow actions a month","src":[1]},{"name":"Premium","price":"$4/user/month","usd_month":4,"billing":"yearly","for":"Per user","notes":"$5 per user billed monthly; unlimited projects, timesheets, project workload report","src":[1,2]},{"name":"Enterprise","price":"$9/user/month","usd_month":9,"billing":"yearly","for":"Per user","notes":"$10 per user billed monthly; adds portfolio dashboard, single sign-on, two-factor authentication","src":[1,2]},{"name":"Ultimate","price":"$14/user/month","usd_month":14,"billing":"yearly","for":"Per user","notes":"$15 per user billed monthly; custom dashboards, multi-project timesheets","src":[1,2]}],"price_note":"Paid prices come from the pricing data file the vendor's pricing page loads, and show US dollars per user per month [2]. The page shows no minimum seat count.","lines":[{"key":"price_team","value":20,"points":12,"note":"Premium, $4 per user a month billed yearly, times 5 users. No minimum seat count is shown [1][2].","sources":[1,2]},{"key":"free_plan","value":true,"points":6,"note":"Free plan for up to 5 users with 3 projects [1].","sources":[1]},{"key":"free_members","value":5,"points":3,"note":"The pricing page says the Free plan allows \"Up to 5 users\" [1].","sources":[1]},{"key":"kanban","value":true,"points":3,"note":"Features page: the Kanban board shows tasks as cards in columns by status [3].","sources":[3]},{"key":"gantt","value":true,"points":7,"note":"The plan comparison lists a Gantt chart; the product page describes Gantt charts with dependencies [1][6].","sources":[1,6]},{"key":"calendar","value":null,"points":0,"note":"Not published on the vendor's pricing or features pages as a task calendar view; they list business calendars for working hours [1][3].","sources":[1,3]},{"key":"dependencies","value":true,"points":7,"note":"Plan comparison lists task dependency, finish-to-start on Free and all four types on Premium [1].","sources":[1]},{"key":"workload","value":true,"points":6,"note":"Workload report is project-specific on Premium and across projects on Enterprise and Ultimate [1].","sources":[1]},{"key":"time_tracking","value":true,"points":5,"note":"Premium lists time logs and timesheets [1].","sources":[1]},{"key":"custom_fields","value":true,"points":5,"note":"Enterprise lists Custom Profiles, Roles, and Fields; the features page lists picklist, number and date fields for layouts [1][3].","sources":[1]},{"key":"automation","value":true,"points":6,"note":"Every plan lists workflow actions, from 50 a month on Free; Premium adds task blueprints [1].","sources":[1]},{"key":"guests","value":true,"points":5,"note":"Help article defines client users who follow chosen projects; pricing data lists them at $4 per user a month yearly [2][7].","sources":[2,7]},{"key":"forms","value":null,"points":0,"note":"Pricing lists a Web to Issue Form, which logs issues. 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Features page lists web and mobile only; no desktop app [1][3].","sources":[1,3]},{"key":"api","value":true,"points":2,"note":"Zoho's developer pages document a REST API covering projects, tasklists, tasks and milestones; the page says V3 will replace it [5].","sources":[5]}],"sources":[{"n":1,"title":"Zoho Projects pricing plans","publisher":"Zoho Corporation","url":"https://www.zoho.com/projects/zohoprojects-pricing.html","accessed":"2026-10-08"},{"n":2,"title":"Zoho Projects pricing data file","publisher":"Zoho Corporation","url":"https://www.zohowebstatic.com/sites/zweb/json/pricing/projects-pricing-val.json","accessed":"2026-10-08"},{"n":3,"title":"Zoho Projects features","publisher":"Zoho Corporation","url":"https://www.zoho.com/projects/features.html","accessed":"2026-10-08"},{"n":4,"title":"Zoho compliance","publisher":"Zoho Corporation","url":"https://www.zoho.com/compliance.html","accessed":"2026-10-08"},{"n":5,"title":"Zoho Projects and BugTracker API","publisher":"Zoho Corporation","url":"https://www.zoho.com/projects/help/rest-api/zohoprojectsapi.html","accessed":"2026-10-08"},{"n":6,"title":"Zoho Projects home page","publisher":"Zoho Corporation","url":"https://www.zoho.com/projects/","accessed":"2026-10-08"},{"n":7,"title":"Client Users","publisher":"Zoho Corporation","url":"https://help.zoho.com/portal/en/kb/projects/settings-in-zoho-projects/user-management/articles/client-users-projects","accessed":"2026-10-08"}]},{"id":"smartsheet","name":"Smartsheet","vendor":"Smartsheet Inc.","category":"project-management-software","website":"https://www.smartsheet.com/","rank":7,"of":11,"points":77,"by_criterion":[{"key":"price","name":"Price","earned":6,"available":22},{"key":"views","name":"Views","earned":12,"available":12},{"key":"planning","name":"Planning","earned":29,"available":29},{"key":"team","name":"Teamwork","earned":13,"available":13},{"key":"security","name":"Security","earned":11,"available":14},{"key":"apps","name":"Apps and API","earned":6,"available":10}],"plans":[{"name":"Pro","price":"$9/member/month","usd_month":9,"billing":"yearly","for":"1 to 10 members","notes":"New customers only; $12 on monthly billing; price is per member","src":[1]},{"name":"Business","price":"$19/member/month","usd_month":19,"billing":"yearly","for":"3 or more members","notes":"Adds workload tracking and unlimited automations; $24 on monthly billing","src":[1]},{"name":"Enterprise","price":"Custom pricing","usd_month":null,"billing":"quote","for":"10 or more members","notes":"Adds SAML single sign-on","src":[1]}],"price_note":"Per-member prices are shown for yearly billing; the page shows higher prices for monthly billing [1].","lines":[{"key":"price_team","value":45,"points":6,"note":"Pro, $9 per member a month on yearly billing, 1 to 10 members; 5 members is $45 [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing page lists no free plan, only 30 days free [1].","sources":[1]},{"key":"free_members","value":null,"points":0,"note":"No free plan [1].","sources":[1]},{"key":"kanban","value":true,"points":3,"note":"Board view is listed on Pro and above [1].","sources":[1]},{"key":"gantt","value":true,"points":7,"note":"Gantt view is listed on Pro and above [1][4].","sources":[1,4]},{"key":"calendar","value":true,"points":2,"note":"Calendar view is listed on Pro and above [1].","sources":[1]},{"key":"dependencies","value":true,"points":7,"note":"Dependencies are listed on Pro and above; help article covers Gantt dependencies [1][4].","sources":[1,4]},{"key":"workload","value":true,"points":6,"note":"Workload tracking is listed on Business and Enterprise, not Pro [1][2].","sources":[1,2]},{"key":"time_tracking","value":true,"points":5,"note":"Time tracking comes with Resource Management, a Smartsheet add-on quoted separately on Business and Enterprise [5].","sources":[5]},{"key":"custom_fields","value":true,"points":5,"note":"Columns can be text or number, date, dropdown, checkbox or contact types [7].","sources":[7]},{"key":"automation","value":true,"points":6,"note":"Pro includes 250 automations a month; Business and Enterprise are unlimited [1].","sources":[1]},{"key":"guests","value":true,"points":5,"note":"Business and Enterprise list unlimited free Guests [1].","sources":[1]},{"key":"forms","value":true,"points":3,"note":"Pro lists unlimited forms; Business adds conditional logic [1].","sources":[1]},{"key":"dashboards","value":true,"points":5,"note":"Dashboards are listed on every paid plan, with 10 widgets on Pro and unlimited on Business [1].","sources":[1]},{"key":"soc2_iso","value":true,"points":7,"note":"SOC page lists a SOC 2 Type 2 report; 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none reveals a phone number [12].","sources":[12]},{"key":"disappearing","value":true,"points":5,"note":"Timer deletes messages in contacts (both sides enable it) and groups (owner enables it); no special chat type [10].","sources":[10]},{"key":"group_size","value":null,"points":0,"note":"Not published on the vendor's groups guide, FAQ or README, which give no member limit [8][11].","sources":[8,11]},{"key":"calls_e2e","value":true,"points":5,"note":"One-to-one audio and video calls are described as end-to-end encrypted; the FAQ says some older systems may connect without it [8][9].","sources":[8,9]},{"key":"platforms","value":["Windows","macOS","Linux","iOS","Android"],"points":10,"note":"Downloads page lists a Windows MSI, macOS DMG, Linux packages, App Store and Google Play; no web app, no beta label [7].","sources":[7]},{"key":"desktop_alone","value":true,"points":4,"note":"No phone link needed: the FAQ says you can create a separate profile on each device; linking to a phone is optional [8].","sources":[8]},{"key":"price","value":0,"points":8,"note":"No price or paid plan appears on the README or downloads page; the project asks for donations [2][7].","sources":[2,7]}],"sources":[{"n":1,"title":"SimpleX Chat","publisher":"SimpleX Chat","url":"https://simplex.chat/","accessed":"2026-10-08"},{"n":2,"title":"simplex-chat/simplex-chat","publisher":"GitHub","url":"https://github.com/simplex-chat/simplex-chat","accessed":"2026-10-08"},{"n":3,"title":"SimpleX Chat README","publisher":"GitHub","url":"https://github.com/simplex-chat/simplex-chat/blob/stable/README.md","accessed":"2026-10-08"},{"n":4,"title":"SimpleX Chat security policy","publisher":"GitHub","url":"https://github.com/simplex-chat/simplex-chat/blob/stable/docs/SECURITY.md","accessed":"2026-10-08"},{"n":5,"title":"SimpleX Chat v4.2 security audit","publisher":"SimpleX Chat","url":"https://simplex.chat/blog/20221108-simplex-chat-v4.2-security-audit-new-website.html","accessed":"2026-10-08"},{"n":6,"title":"Transparency reports","publisher":"GitHub","url":"https://github.com/simplex-chat/simplex-chat/blob/stable/docs/TRANSPARENCY.md","accessed":"2026-10-08"},{"n":7,"title":"Download SimpleX Chat","publisher":"SimpleX Chat","url":"https://simplex.chat/downloads/","accessed":"2026-10-08"},{"n":8,"title":"SimpleX Chat FAQ","publisher":"SimpleX Chat","url":"https://simplex.chat/faq/","accessed":"2026-10-08"},{"n":9,"title":"Audio and video calls","publisher":"SimpleX Chat","url":"https://simplex.chat/docs/guide/audio-video-calls.html","accessed":"2026-10-08"},{"n":10,"title":"Send messages","publisher":"SimpleX Chat","url":"https://simplex.chat/docs/guide/send-messages.html","accessed":"2026-10-08"},{"n":11,"title":"Secret groups","publisher":"SimpleX Chat","url":"https://simplex.chat/docs/guide/secret-groups.html","accessed":"2026-10-08"},{"n":12,"title":"Making connections","publisher":"SimpleX Chat","url":"https://simplex.chat/docs/guide/making-connections.html","accessed":"2026-10-08"},{"n":13,"title":"Managing your data","publisher":"SimpleX Chat","url":"https://simplex.chat/docs/guide/managing-data.html","accessed":"2026-10-08"}]},{"id":"threema","name":"Threema","vendor":"Threema GmbH","category":"secure-messaging-apps","website":"https://threema.com/","rank":2,"of":12,"points":79,"by_criterion":[{"key":"encryption","name":"Encryption","earned":12,"available":20},{"key":"trust","name":"Source and audits","earned":26,"available":26},{"key":"identity","name":"Sign-up and identity","earned":16,"available":16},{"key":"chat","name":"Chats and calls","earned":7,"available":14},{"key":"systems","name":"Systems","earned":12,"available":16},{"key":"price","name":"Price","earned":6,"available":8}],"plans":[{"name":"Threema Private","price":"$6 one-time","usd_month":null,"billing":"one-time","for":"1 person","notes":"Price depends on app store and country","src":[1]}],"price_note":"The price page says the amount depends on the app store and country; business plans are priced separately and not counted [1].","lines":[{"key":"e2e_default","value":true,"points":12,"note":"Threema says end-to-end encryption protects all communication, including messages, media, calls and group names and member lists [3][11].","sources":[3,11]},{"key":"post_quantum","value":null,"points":0,"note":"Not published on the vendor's security page or encryption FAQ [3][11].","sources":[3,11]},{"key":"backup_e2e","value":null,"points":0,"note":"A data backup is protected by a password you choose, but its encryption is not described [10].","sources":[10]},{"key":"open_source","value":true,"points":8,"note":"Threema says the app source code is public; the Android repository uses AGPL-3.0 [3][8].","sources":[3,8]},{"key":"audit","value":true,"points":10,"note":"Cure53 audited the new desktop app in 2024; the full report is linked [4].","sources":[4]},{"key":"bug_bounty","value":true,"points":4,"note":"Threema runs a bug bounty on GObugfree, with published rewards from CHF 50 to 10,000 [15][16].","sources":[15,16]},{"key":"transparency","value":true,"points":4,"note":"The report shows authority requests for 2025 and 2026, last updated 2026-06-30 [7].","sources":[7]},{"key":"no_phone","value":true,"points":12,"note":"FAQ: you can use Threema without a phone number and email address [5].","sources":[5]},{"key":"username","value":true,"points":4,"note":"Each user gets a random 8-digit Threema ID not tied to a phone number [6].","sources":[6]},{"key":"disappearing","value":null,"points":0,"note":"Support FAQ lists an auto-delete setting (1 week to 1 year) but does not say it covers one-to-one chats and groups [14].","sources":[14]},{"key":"group_size","value":256,"points":2,"note":"Support FAQ: \"Groups can contain up to 256 members.\" Group calls are limited to 16 people [14].","sources":[14]},{"key":"calls_e2e","value":true,"points":5,"note":"The calls FAQ says Threema calls are end-to-end encrypted, with video as an option in a call [9].","sources":[9]},{"key":"platforms","value":["Windows","macOS","Linux","iOS","Android","Web"],"points":12,"note":"Desktop app for macOS, Windows and Linux, a web client, and Android and iOS apps; no beta is named [2].","sources":[2]},{"key":"desktop_alone","value":false,"points":0,"note":"The desktop app and web client need the phone connected to the internet; only a beta works offline [2][12][13].","sources":[2,12,13]},{"key":"price","value":6,"points":6,"note":"Threema Private, one-time $6 for an individual [1].","sources":[1]}],"sources":[{"n":1,"title":"Threema pricing","publisher":"Threema","url":"https://threema.com/en/pricing","accessed":"2026-10-08"},{"n":2,"title":"Threema Web and desktop","publisher":"Threema","url":"https://threema.com/threema-web","accessed":"2026-10-08"},{"n":3,"title":"Threema security","publisher":"Threema","url":"https://threema.com/en/security","accessed":"2026-10-08"},{"n":4,"title":"Security audits","publisher":"Threema","url":"https://threema.com/en/faq/code-audit","accessed":"2026-10-08"},{"n":5,"title":"Using Threema without a phone number","publisher":"Threema","url":"https://threema.com/en/faq/nosms","accessed":"2026-10-08"},{"n":6,"title":"Threema FAQ","publisher":"Threema","url":"https://threema.com/en/faq","accessed":"2026-10-08"},{"n":7,"title":"Transparency report","publisher":"Threema","url":"https://threema.com/en/transparency-report","accessed":"2026-10-08"},{"n":8,"title":"threema-ch/threema-android","publisher":"GitHub","url":"https://github.com/threema-ch/threema-android","accessed":"2026-10-08"},{"n":9,"title":"Threema calls","publisher":"Threema","url":"https://threema.com/en/faq/calls-info","accessed":"2026-10-08"},{"n":10,"title":"Data backup","publisher":"Threema","url":"https://threema.com/en/faq/data_backup","accessed":"2026-10-08"},{"n":11,"title":"Why Threema is secure","publisher":"Threema","url":"https://threema.com/en/faq/why-secure","accessed":"2026-10-08"},{"n":12,"title":"Multi-device and desktop explained","publisher":"Threema","url":"https://threema.com/en/faq/multideviceexpl","accessed":"2026-10-08"},{"n":13,"title":"Threema desktop beta with multi-device support","publisher":"Threema","url":"https://threema.com/en/download-md","accessed":"2026-10-08"},{"n":14,"title":"Threema Private support","publisher":"Threema","url":"https://threema.com/en/support/private","accessed":"2026-10-08"},{"n":15,"title":"Is there a bug bounty program?","publisher":"Threema","url":"https://threema.com/en/faq/bug-bounty","accessed":"2026-10-08"},{"n":16,"title":"Threema bug bounty program","publisher":"GObugfree","url":"https://gobugfree.com/programs/threema","accessed":"2026-10-08"}]},{"id":"wire","name":"Wire","vendor":"Wire Swiss GmbH","category":"secure-messaging-apps","website":"https://wire.com/","rank":3,"of":12,"points":78,"by_criterion":[{"key":"encryption","name":"Encryption","earned":16,"available":20},{"key":"trust","name":"Source and audits","earned":12,"available":26},{"key":"identity","name":"Sign-up and identity","earned":16,"available":16},{"key":"chat","name":"Chats and calls","earned":12,"available":14},{"key":"systems","name":"Systems","earned":14,"available":16},{"key":"price","name":"Price","earned":8,"available":8}],"plans":[{"name":"Wire for Free","price":"Free","usd_month":0,"billing":"free","for":"Small teams of up to 5 people","notes":"Up to 8 devices; groups up to 500 people","src":[1]},{"name":"SMB","price":"€7.45/person/month, billed yearly","usd_month":null,"billing":"yearly","for":"Teams up to 100 people","notes":"€8.94 per person billed monthly; business plan","src":[1]}],"price_note":"The pricing page links personal accounts to the app download and shows no fee for them [1]. The SMB plan is priced in euros and is a business plan [1].","lines":[{"key":"e2e_default","value":true,"points":12,"note":"Wire says end-to-end encryption is always enabled by default and cannot be disabled; it covers messages, calls and files [3].","sources":[3]},{"key":"post_quantum","value":null,"points":0,"note":"Not published on the vendor's MLS page [8]; it says only that newer post-quantum algorithms can be swapped in later.","sources":[8]},{"key":"backup_e2e","value":true,"points":4,"note":"Whitepaper (July 2021): iOS and Android backups are encrypted with XChaCha20-Poly1305, using a key derived from a password you choose [9].","sources":[9]},{"key":"open_source","value":true,"points":8,"note":"Android, iOS, web and desktop app repositories on GitHub are all GPL-3.0 [5].","sources":[5]},{"key":"audit","value":null,"points":0,"note":"Not published on the vendor's security page [3]. 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Blog: default across nearly all communications, including group messaging and calls [5]. The help centre ties encryption to room settings [3].","sources":[3,4,5]},{"key":"post_quantum","value":null,"points":0,"note":"Not published on the vendor's features page or its blog posts on encryption [4][5].","sources":[4,5]},{"key":"backup_e2e","value":true,"points":4,"note":"Key storage backs up message keys encrypted before they leave the device; a 48-character recovery key restores them; not even the account provider can use them [3].","sources":[3]},{"key":"open_source","value":true,"points":8,"note":"Element Web and Element X for iOS and Android are AGPL-3.0 on GitHub [7].","sources":[7]},{"key":"audit","value":false,"points":0,"note":"The only audit its encryption page links is NCC Group's review of Olm, dated November 2016 in the file name [9].","sources":[9]},{"key":"bug_bounty","value":false,"points":0,"note":"The disclosure policy says Element has no bug bounty programme at the moment [6].","sources":[6]},{"key":"transparency","value":null,"points":0,"note":"Not published on the vendor's privacy policy [8]; no transparency report is linked.","sources":[8]},{"key":"no_phone","value":true,"points":12,"note":"Help centre: registering with a phone number is no longer offered; email is optional [3].","sources":[3]},{"key":"username","value":true,"points":4,"note":"Your username creates a Matrix ID that tells you apart from others; the help centre says this keeps your email confidential [3].","sources":[3]},{"key":"disappearing","value":null,"points":0,"note":"Not published on the vendor's help centre or features page [3][4].","sources":[3,4]},{"key":"group_size","value":null,"points":0,"note":"Not published on the vendor's help centre or features page [3][4].","sources":[3,4]},{"key":"calls_e2e","value":true,"points":5,"note":"Element's encryption blog says end-to-end encryption is the default across nearly all communications, including group messaging and calls [5].","sources":[5]},{"key":"platforms","value":["Windows","macOS","Linux","iOS","Android","Web"],"points":12,"note":"Download page lists desktop apps for Windows, macOS and Linux, mobile apps, and the web app; none is labelled beta [2].","sources":[2]},{"key":"desktop_alone","value":true,"points":4,"note":"Accounts use a Matrix ID with no phone link, so the desktop and web apps work on their own [2][3].","sources":[2,3]},{"key":"price","value":0,"points":8,"note":"Pricing page links a free app download; the Community edition is free of charge [1].","sources":[1]}],"sources":[{"n":1,"title":"Element pricing","publisher":"Element","url":"https://element.io/pricing","accessed":"2026-10-08"},{"n":2,"title":"Download Element","publisher":"Element","url":"https://element.io/download","accessed":"2026-10-08"},{"n":3,"title":"Element help","publisher":"Element","url":"https://element.io/help","accessed":"2026-10-08"},{"n":4,"title":"Element features","publisher":"Element","url":"https://element.io/features","accessed":"2026-10-08"},{"n":5,"title":"End-to-end encryption","publisher":"Element","url":"https://element.io/blog/end-to-end-encryption/","accessed":"2026-10-08"},{"n":6,"title":"Security disclosure policy","publisher":"Element","url":"https://element.io/security/security-disclosure-policy","accessed":"2026-10-08"},{"n":7,"title":"element-hq on GitHub","publisher":"GitHub","url":"https://github.com/element-hq","accessed":"2026-10-08"},{"n":8,"title":"Element privacy policy","publisher":"Element","url":"https://element.io/legal/privacy","accessed":"2026-10-08"},{"n":9,"title":"End-to-end encryption feature page","publisher":"Element","url":"https://element.io/features/end-to-end-encryption","accessed":"2026-10-08"}]},{"id":"signal","name":"Signal","vendor":"Signal Foundation","category":"secure-messaging-apps","website":"https://signal.org/","rank":5,"of":12,"points":67,"by_criterion":[{"key":"encryption","name":"Encryption","earned":20,"available":20},{"key":"trust","name":"Source and audits","earned":8,"available":26},{"key":"identity","name":"Sign-up and identity","earned":4,"available":16},{"key":"chat","name":"Chats and calls","earned":13,"available":14},{"key":"systems","name":"Systems","earned":14,"available":16},{"key":"price","name":"Price","earned":8,"available":8}],"plans":[{"name":"Signal","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Messaging and calls are free","src":[1]},{"name":"Secure Backups paid tier","price":"$1.99/month","usd_month":1.99,"billing":"monthly","for":"1 person","notes":"Optional; 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A post-quantum ratchet is rolling out [3][4].","sources":[3,4]},{"key":"backup_e2e","value":true,"points":4,"note":"Secure Backups are opt-in and end-to-end encrypted; a 64-character recovery key made on your device unlocks them [5].","sources":[5]},{"key":"open_source","value":true,"points":8,"note":"Android, iOS and Desktop repositories are public under AGPL-3.0 [6].","sources":[6]},{"key":"audit","value":null,"points":0,"note":"Neither post links an audit report from a named outside firm; the ratchet post names research and verification partners [3][4].","sources":[3,4]},{"key":"bug_bounty","value":false,"points":0,"note":"Help centre: Signal does not have a bounty program but investigates reported flaws [15][11].","sources":[15,11]},{"key":"transparency","value":null,"points":0,"note":"The Government Requests page lists individual legal demands, latest 6 March 2026. 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the features page says calls always are [2][4].","sources":[2,4]},{"key":"platforms","value":["Windows","macOS","iOS","Android","Web"],"points":10,"note":"Windows app from the Microsoft Store; Mac app for macOS 11 or later; iOS, Android and browser use named on the features page [3][4][11].","sources":[3,4,11]},{"key":"desktop_alone","value":null,"points":0,"note":"Not published on the vendor's features page, which says the primary phone is needed to register and link devices [4].","sources":[4]},{"key":"price","value":0,"points":8,"note":"The home page offers private messaging and calling for free; data charges may apply [1].","sources":[1]}],"sources":[{"n":1,"title":"WhatsApp","publisher":"WhatsApp","url":"https://www.whatsapp.com/","accessed":"2026-10-08"},{"n":2,"title":"WhatsApp Encryption Overview, version 9 (February 2026)","publisher":"WhatsApp","url":"https://www.whatsapp.com/security/WhatsApp-Security-Whitepaper.pdf","accessed":"2026-10-08"},{"n":3,"title":"Download WhatsApp for Windows","publisher":"WhatsApp","url":"https://www.whatsapp.com/download/windows","accessed":"2026-10-08"},{"n":4,"title":"WhatsApp features","publisher":"WhatsApp","url":"https://www.whatsapp.com/features","accessed":"2026-10-08"},{"n":5,"title":"WhatsApp security advisories","publisher":"WhatsApp","url":"https://www.whatsapp.com/security/advisories","accessed":"2026-10-08"},{"n":6,"title":"WhatsApp Terms of Service","publisher":"WhatsApp","url":"https://www.whatsapp.com/legal/terms-of-service","accessed":"2026-10-08"},{"n":7,"title":"WhatsApp security","publisher":"WhatsApp","url":"https://www.whatsapp.com/security/","accessed":"2026-10-08"},{"n":8,"title":"Data Protection Commission announces decision in WhatsApp inquiry","publisher":"Data Protection Commission (Ireland)","url":"https://www.dataprotection.ie/en/news-media/press-releases/data-protection-commission-announces-decision-whatsapp-inquiry","accessed":"2026-10-08"},{"n":9,"title":"Download WhatsApp","publisher":"WhatsApp","url":"https://www.whatsapp.com/download","accessed":"2026-10-08"},{"n":10,"title":"End-to-End Encrypted Backups on WhatsApp","publisher":"WhatsApp","url":"https://blog.whatsapp.com/end-to-end-encrypted-backups-on-whatsapp","accessed":"2026-10-08"},{"n":11,"title":"Download WhatsApp for Mac","publisher":"WhatsApp","url":"https://www.whatsapp.com/download/mac","accessed":"2026-10-08"},{"n":12,"title":"WhatsApp groups","publisher":"WhatsApp","url":"https://www.whatsapp.com/groups","accessed":"2026-10-08"},{"n":13,"title":"WhatsApp privacy","publisher":"WhatsApp","url":"https://www.whatsapp.com/privacy","accessed":"2026-10-08"}]},{"id":"line","name":"LINE","vendor":"LY Corporation","category":"secure-messaging-apps","website":"https://line.me/","rank":11,"of":12,"points":42,"by_criterion":[{"key":"encryption","name":"Encryption","earned":12,"available":20},{"key":"trust","name":"Source and audits","earned":0,"available":26},{"key":"identity","name":"Sign-up and identity","earned":12,"available":16},{"key":"chat","name":"Chats and calls","earned":2,"available":14},{"key":"systems","name":"Systems","earned":8,"available":16},{"key":"price","name":"Price","earned":8,"available":8}],"plans":[{"name":"LINE","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Basic features free; mobile data fees may apply","src":[5]}],"price_note":"Paid items such as stickers, emoji and Coins are listed in LINE's help centre and are not counted; mobile data fees may apply [5].","lines":[{"key":"e2e_default","value":true,"points":12,"note":"Letter Sealing is on by default and cannot be disabled; it covers 1-to-1 chats and group chats of up to 50 members [2][7].","sources":[2,7]},{"key":"post_quantum","value":null,"points":0,"note":"Not found in the vendor's pages or its 2024 encryption report [2][7].","sources":[2,7]},{"key":"backup_e2e","value":false,"points":0,"note":"The 2024 encryption report says messages are not end-to-end encrypted when a third-party cloud backup is used [7].","sources":[7]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [1][2].","sources":[1,2]},{"key":"audit","value":null,"points":0,"note":"No named outside auditor in the vendor's pages or its 2024 encryption report [2][7].","sources":[2,7]},{"key":"bug_bounty","value":false,"points":0,"note":"LY Corporation's bug bounty page says the programme was suspended on December 3, 2025 and pays no rewards after that date [8].","sources":[8]},{"key":"transparency","value":null,"points":0,"note":"Not found on the LINE pages read [1][2].","sources":[1,2]},{"key":"no_phone","value":true,"points":12,"note":"Outside Hong Kong, Japan, Korea, Taiwan and Thailand, sign-up uses an Apple or Google account with no phone number step; 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LINE for Chrome is an extension [1][4].","sources":[1,4]},{"key":"desktop_alone","value":null,"points":0,"note":"Not published on the vendor's pages; first login needs a code entered on the main phone [4].","sources":[4]},{"key":"price","value":0,"points":8,"note":"Basic features are free to use [5].","sources":[5]}],"sources":[{"n":1,"title":"LINE","publisher":"LINE","url":"https://line.me/en/","accessed":"2026-10-08"},{"n":2,"title":"About Letter Sealing","publisher":"LINE Help Center","url":"https://help.line.me/line/smartphone?contentId=50000087&lang=en","accessed":"2026-10-08"},{"n":3,"title":"Creating a new LINE account","publisher":"LINE Help Center","url":"https://help.line.me/line/smartphone?contentId=20001192&lang=en","accessed":"2026-10-08"},{"n":4,"title":"How to download, log in, and log out of LINE on a PC","publisher":"LINE Help Center","url":"https://help.line.me/line/smartphone?contentId=50001182&lang=en","accessed":"2026-10-08"},{"n":5,"title":"Can I use LINE for free?","publisher":"LINE Help Center","url":"https://help.line.me/line/smartphone?contentId=10002428&lang=en","accessed":"2026-10-08"},{"n":6,"title":"Creating, joining and inviting others to groups","publisher":"LINE Help Center","url":"https://help.line.me/line/smartphone?contentId=20008159&lang=en","accessed":"2026-10-08"},{"n":7,"title":"LINE Encryption Report (2024)","publisher":"LY Corporation","url":"https://www.lycorp.co.jp/en/privacy-security/security/transparency/encryption-report/2024/","accessed":"2026-10-08"},{"n":8,"title":"LINE Bug Bounty","publisher":"LY Corporation","url":"https://bugbounty.linecorp.com/en/","accessed":"2026-10-08"}]},{"id":"viber","name":"Viber","vendor":"Rakuten Viber","category":"secure-messaging-apps","website":"https://www.viber.com/","rank":12,"of":12,"points":41,"by_criterion":[{"key":"encryption","name":"Encryption","earned":12,"available":20},{"key":"trust","name":"Source and audits","earned":4,"available":26},{"key":"identity","name":"Sign-up and identity","earned":0,"available":16},{"key":"chat","name":"Chats and calls","earned":7,"available":14},{"key":"systems","name":"Systems","earned":10,"available":16},{"key":"price","name":"Price","earned":8,"available":8}],"plans":[{"name":"Viber","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Messages and calls between Viber users; 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no paid edition listed","src":[1,2]}],"price_note":null,"lines":[{"key":"sftp","value":true,"points":7,"note":"Release notes describe an SFTP tab, download menu and a fixed Windows SFTP flaw [4].","sources":[4]},{"key":"agent_forwarding","value":true,"points":6,"note":"README lists agent forwarding, including Pageant and the Windows OpenSSH agent [1].","sources":[1]},{"key":"x11","value":true,"points":5,"note":"README lists X11 and port forwarding [1].","sources":[1]},{"key":"port_forwarding","value":true,"points":4,"note":"README lists X11 and port forwarding; it does not split local from remote [1].","sources":[1]},{"key":"jump_host","value":true,"points":6,"note":"README lists automatic jump host management [1].","sources":[1]},{"key":"serial","value":true,"points":4,"note":"README lists an integrated serial terminal [1].","sources":[1]},{"key":"protocols","value":["Telnet"],"points":1,"note":"README lists an integrated SSH and Telnet client; RDP and VNC are not listed [1].","sources":[1]},{"key":"key_tools","value":null,"points":0,"note":"Not published on the README; it lists agent support but no key generator [1].","sources":[1]},{"key":"hardware_key","value":null,"points":0,"note":"Not published on the README or the release notes read [1][4].","sources":[1,4]},{"key":"encrypted_store","value":true,"points":6,"note":"An encrypted container for SSH secrets, unlocked by a passphrase, AES-256 [1][3].","sources":[1,3]},{"key":"open_source","value":true,"points":6,"note":"Source is on GitHub under the MIT licence [2].","sources":[2]},{"key":"cert","value":null,"points":0,"note":"Not published on the README [1].","sources":[1]},{"key":"saved_sessions","value":true,"points":4,"note":"Release v1.0.235 added nested group folders and a profile tree view [4].","sources":[4]},{"key":"scripting","value":true,"points":5,"note":"README lists login scripts; counted as scripting for logins. No command-line client is documented [1].","sources":[1]},{"key":"sync","value":true,"points":4,"note":"Tabby Web \"provides the config sync service for the Tabby app\"; the Vault can encrypt that config [5].","sources":[5]},{"key":"portable","value":true,"points":2,"note":"README says Tabby runs as a portable app on Windows; release v1.0.238 lists portable x64 and arm64 zips [1][4].","sources":[1,4]},{"key":"maintained","value":true,"points":3,"note":"Release v1.0.238 was published on 7 October 2026 [4].","sources":[4]},{"key":"platforms","value":["macOS","Linux"],"points":4,"note":"README names Windows, macOS and Linux; v1.0.238 lists macOS .dmg and Linux packages. No iOS or Android app [1][4].","sources":[1,4]},{"key":"free_plan","value":true,"points":6,"note":"Free with no time limit under the MIT licence, which allows use at work [2].","sources":[2]},{"key":"price","value":0,"points":8,"note":"No paid edition; free under the MIT licence [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"Eugeny/tabby README","publisher":"GitHub","url":"https://github.com/Eugeny/tabby","accessed":"2026-10-08"},{"n":2,"title":"Tabby MIT licence","publisher":"GitHub","url":"https://github.com/Eugeny/tabby/blob/master/LICENSE","accessed":"2026-10-08"},{"n":3,"title":"Vault Encryption","publisher":"GitHub","url":"https://github.com/Eugeny/tabby/wiki/Vault-Encryption","accessed":"2026-10-08"},{"n":4,"title":"Tabby releases","publisher":"GitHub","url":"https://github.com/Eugeny/tabby/releases","accessed":"2026-10-08"},{"n":5,"title":"Eugeny/tabby-web README","publisher":"GitHub","url":"https://github.com/Eugeny/tabby-web","accessed":"2026-10-08"}]},{"id":"termius","name":"Termius","vendor":"Termius Corporation","category":"ssh-clients","website":"https://termius.com/","rank":2,"of":12,"points":80,"by_criterion":[{"key":"connect","name":"Connections","earned":28,"available":35},{"key":"keys","name":"Keys and security","earned":19,"available":25},{"key":"workflow","name":"Sessions and workflow","earned":11,"available":18},{"key":"platforms","name":"Other systems","earned":8,"available":8},{"key":"price","name":"Price","earned":14,"available":14}],"plans":[{"name":"Starter","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Local vault, SSH and SFTP, port forwarding; 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version 10.1.0 made host chains free [5][8].","sources":[5,8]},{"key":"serial","value":true,"points":4,"note":"Serial is a supported connection type; version 10.1.0 made serial connections free [5][8].","sources":[5,8]},{"key":"protocols","value":["Telnet"],"points":1,"note":"Docs list SSH, Mosh, Telnet, Serial and SFTP, with no RDP or VNC [5].","sources":[5]},{"key":"key_tools","value":true,"points":5,"note":"Keychain generates Ed25519, ECDSA, RSA and ML-DSA keys; a built-in SSH agent is used for forwarding [5][6].","sources":[5,6]},{"key":"hardware_key","value":true,"points":6,"note":"Generates and uses FIDO2 hardware keys; version 9.19.0 made FIDO2 available on Starter [6][8].","sources":[6,8]},{"key":"encrypted_store","value":true,"points":6,"note":"A personal encryption key protects hosts, groups and keys, locked by your encryption password, which is never sent over the network [9].","sources":[9]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's download page or documentation pages [2][11].","sources":[2,11]},{"key":"cert","value":true,"points":2,"note":"Compliance docs say Termius is SOC 2 Type II compliant; the security page offers SOC 2 reports on request [7][3].","sources":[7,3]},{"key":"saved_sessions","value":true,"points":4,"note":"Hosts are organised in nested groups, which also pass settings down to hosts [10].","sources":[10]},{"key":"scripting","value":null,"points":0,"note":"The docs index lists snippets but no scripting language or command-line client [12].","sources":[12]},{"key":"sync","value":true,"points":4,"note":"Pro adds a personal cloud vault with sync across mobile and desktop [1].","sources":[1]},{"key":"portable","value":null,"points":0,"note":"Download pages list an installer for Windows and no portable build [2][11].","sources":[2,11]},{"key":"maintained","value":true,"points":3,"note":"Desktop version 10.1.3 is dated 2026-09-30 in the changelog [8].","sources":[8]},{"key":"platforms","value":["macOS","Linux","iOS","Android"],"points":8,"note":"Download page lists .DMG for macOS, .DEB for Linux and mobile apps for iOS and Android [2][11].","sources":[2,11]},{"key":"free_plan","value":true,"points":6,"note":"Starter is free and described as available for commercial usage [1].","sources":[1]},{"key":"price","value":0,"points":8,"note":"Starter is free; no host or session cap is published. Cheapest paid plan is Pro at $120 a year [1].","sources":[1]}],"sources":[{"n":1,"title":"Termius pricing","publisher":"Termius","url":"https://termius.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Download Termius","publisher":"Termius","url":"https://termius.com/download","accessed":"2026-10-08"},{"n":3,"title":"Termius security","publisher":"Termius","url":"https://termius.com/security","accessed":"2026-10-08"},{"n":4,"title":"Port forwarding and tunneling","publisher":"Termius Documentation","url":"https://docs.termius.com/organize-and-connect-to-hosts/port-forwarding-and-tunneling.md","accessed":"2026-10-08"},{"n":5,"title":"Connecting to a server","publisher":"Termius Documentation","url":"https://docs.termius.com/organize-and-connect-to-hosts/connecting-to-a-server.md","accessed":"2026-10-08"},{"n":6,"title":"SSH keys and certificates","publisher":"Termius Documentation","url":"https://docs.termius.com/keychain/ssh-keys-and-certificates.md","accessed":"2026-10-08"},{"n":7,"title":"Compliance","publisher":"Termius Documentation","url":"https://docs.termius.com/security/compliance.md","accessed":"2026-10-08"},{"n":8,"title":"Desktop changelog","publisher":"Termius Documentation","url":"https://docs.termius.com/changelog/desktop.md","accessed":"2026-10-08"},{"n":9,"title":"Encryption overview","publisher":"Termius Documentation","url":"https://docs.termius.com/security/encryption-overview.md","accessed":"2026-10-08"},{"n":10,"title":"Groups and tags","publisher":"Termius Documentation","url":"https://docs.termius.com/organize-and-connect-to-hosts/groups-and-tags.md","accessed":"2026-10-08"},{"n":11,"title":"Download Termius","publisher":"Termius Documentation","url":"https://docs.termius.com/getting-started/download-termius.md","accessed":"2026-10-08"},{"n":12,"title":"Termius documentation index","publisher":"Termius Documentation","url":"https://docs.termius.com/llms.txt","accessed":"2026-10-08"}]},{"id":"mobaxterm","name":"MobaXterm","vendor":"Mobatek","category":"ssh-clients","website":"https://mobaxterm.mobatek.net/","rank":3,"of":12,"points":76,"by_criterion":[{"key":"connect","name":"Connections","earned":35,"available":35},{"key":"keys","name":"Keys and security","earned":11,"available":25},{"key":"workflow","name":"Sessions and workflow","earned":18,"available":18},{"key":"platforms","name":"Other systems","earned":0,"available":8},{"key":"price","name":"Price","earned":12,"available":14}],"plans":[{"name":"Home Edition","price":"Free","usd_month":0,"billing":"free","for":"1 person (individual end user)","notes":"Up to 12 sessions, 2 SSH tunnels, 4 macros; portable and installer builds","src":[1,4]},{"name":"Professional Edition","price":"$69 per user, one-time","usd_month":null,"billing":"one-time","for":"1 person per licence","notes":"Unlimited sessions, tunnels and macros; lifetime right to use; 12 months of updates; excludes tax","src":[1]}],"price_note":"The $69 Professional price is shown excluding tax, with volume discounts available; the page lists 12 months of updates [1].","lines":[{"key":"sftp","value":true,"points":7,"note":"Graphical SFTP browser opens beside an SSH session; SFTP sessions are also listed [2][3].","sources":[2,3]},{"key":"agent_forwarding","value":true,"points":6,"note":"Release 22.2 lets you enable or disable agent authentication and agent forwarding for each SSH session [5].","sources":[5]},{"key":"x11","value":true,"points":5,"note":"Built-in X server with X11 forwarding over SSH, documented in section 4.1 [2][3].","sources":[2,3]},{"key":"port_forwarding","value":true,"points":4,"note":"A graphical SSH tunnels manager creates port forwards [2][3].","sources":[2,3]},{"key":"jump_host","value":true,"points":6,"note":"Section 4.10 covers connecting through an SSH gateway (jump host); release 20.3 added multiple jump hosts [3][5].","sources":[3,5]},{"key":"serial","value":true,"points":4,"note":"Serial is a listed session type [2][3].","sources":[2,3]},{"key":"protocols","value":["Telnet","RDP","VNC"],"points":3,"note":"Telnet, RDP and VNC are listed session types [2].","sources":[2]},{"key":"key_tools","value":true,"points":5,"note":"MobaKeyGen creates SSH keys; the embedded MobAgent SSH agent loads them [3][5].","sources":[3,5]},{"key":"hardware_key","value":true,"points":6,"note":"Release 26.4 (2026-06-11) added smart card certificate authentication in SSH sessions through Microsoft CryptoAPI [5].","sources":[5]},{"key":"encrypted_store","value":null,"points":0,"note":"A master password protects saved session passwords; the pages do not say it also locks saved keys or passphrases [2][3].","sources":[2,3]},{"key":"open_source","value":false,"points":0,"note":"Licence is freeware under a vendor agreement and does not allow modifying the software; source is offered for some components only [4].","sources":[4]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's home or licence pages [4][6].","sources":[4,6]},{"key":"saved_sessions","value":true,"points":4,"note":"Sessions are saved in a sidebar and organised in session folders [3].","sources":[3]},{"key":"scripting","value":true,"points":5,"note":"Command-line parameters such as -exec run a command; macros replay recorded input [2][3].","sources":[2,3]},{"key":"sync","value":true,"points":4,"note":"Documented: put a sessions file or the .ini configuration on a shared location and point other installs to it [3].","sources":[3]},{"key":"portable","value":true,"points":2,"note":"The Home Edition download offers a portable edition and an installer edition [1][5].","sources":[1,5]},{"key":"maintained","value":true,"points":3,"note":"Version 26.5 is dated 2026-09-11 in the changelog [5].","sources":[5]},{"key":"platforms","value":[],"points":0,"note":"Home page calls it a single Windows application; documentation presents it as a Windows tool and lists no other system [3][6].","sources":[3,6]},{"key":"free_plan","value":true,"points":6,"note":"Free Home Edition with no time limit; the licence lets an individual use it in a company, with restrictions on deployment and sharing [4].","sources":[4]},{"key":"price","value":23,"points":6,"note":"Professional: $69 per user, lifetime right to use, so $69 divided by 3. Home is capped at 12 sessions [1].","sources":[1]}],"sources":[{"n":1,"title":"MobaXterm download: Home and Professional editions","publisher":"Mobatek","url":"https://mobaxterm.mobatek.net/download.html","accessed":"2026-10-08"},{"n":2,"title":"MobaXterm features","publisher":"Mobatek","url":"https://mobaxterm.mobatek.net/features.html","accessed":"2026-10-08"},{"n":3,"title":"MobaXterm documentation","publisher":"Mobatek","url":"https://mobaxterm.mobatek.net/documentation.html","accessed":"2026-10-08"},{"n":4,"title":"MobaXterm licence","publisher":"Mobatek","url":"https://mobaxterm.mobatek.net/license.html","accessed":"2026-10-08"},{"n":5,"title":"MobaXterm Home Edition download and changelog","publisher":"Mobatek","url":"https://mobaxterm.mobatek.net/download-home-edition.html","accessed":"2026-10-08"},{"n":6,"title":"MobaXterm: enhanced terminal for Windows","publisher":"Mobatek","url":"https://mobaxterm.mobatek.net/","accessed":"2026-10-08"}]},{"id":"securecrt","name":"SecureCRT","vendor":"VanDyke Software","category":"ssh-clients","website":"https://www.vandyke.com/products/securecrt/","rank":4,"of":12,"points":71,"by_criterion":[{"key":"connect","name":"Connections","earned":34,"available":35},{"key":"keys","name":"Keys and security","earned":11,"available":25},{"key":"workflow","name":"Sessions and workflow","earned":16,"available":18},{"key":"platforms","name":"Other systems","earned":6,"available":8},{"key":"price","name":"Price","earned":4,"available":14}],"plans":[{"name":"Single user, 1 year of updates","price":"$119","usd_month":null,"billing":"one-time","for":"1 person","notes":"Perpetual licence; 1 year of updates and support","src":[3,4]},{"name":"Single user, 3 years of updates","price":"$190","usd_month":null,"billing":"one-time","for":"1 person","notes":"Perpetual licence; 3 years of updates and support","src":[3,4]}],"price_note":"After the update period, an upgrade costs $48 for 1 year of updates or $119 for 3 years [3]. A 30-day evaluation is free [9].","lines":[{"key":"sftp","value":true,"points":7,"note":"An SFTP tab opens inside a connected SSH2 session without signing in again [1].","sources":[1]},{"key":"agent_forwarding","value":true,"points":6,"note":"The features page lists agent forwarding for authentication to linked servers [1].","sources":[1]},{"key":"x11","value":true,"points":5,"note":"The features page lists encrypted X11 sessions for remote X applications [1].","sources":[1]},{"key":"port_forwarding","value":true,"points":4,"note":"The features page lists TCP/IP port forwarding to the SSH server and dynamic port forwarding [1][10].","sources":[1,10]},{"key":"jump_host","value":true,"points":6,"note":"A session can depend on another SSH session, which allows connecting through a jump host [1].","sources":[1]},{"key":"serial","value":true,"points":4,"note":"Connects to serial devices through COM ports [1].","sources":[1]},{"key":"protocols","value":["Telnet","RDP"],"points":2,"note":"Telnet, plus RDP in tabs on Windows only; VNC is not listed [1].","sources":[1]},{"key":"key_tools","value":true,"points":5,"note":"Generates keys in OpenSSH format, and an SSH agent keeps registered keys [1].","sources":[1]},{"key":"hardware_key","value":true,"points":6,"note":"Supports X.509 smart cards (PIV/CAC) and PKCS#11 tokens [1][2].","sources":[1,2]},{"key":"encrypted_store","value":null,"points":0,"note":"Not published on the vendor's features page [1]; it lists password and passphrase caching only.","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not stated on the vendor pricing or evaluation pages; the product is sold under a licence with a 30-day evaluation [3][9].","sources":[3,9]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's features or product pages [1][2].","sources":[1,2]},{"key":"saved_sessions","value":true,"points":4,"note":"Sessions can be organised in nested folders [1].","sources":[1]},{"key":"scripting","value":true,"points":5,"note":"Scripts in VBScript, JScript, PerlScript and Python, plus a recorder that writes code [1].","sources":[1]},{"key":"sync","value":true,"points":4,"note":"The features page says the personal data folder can sit in the cloud or on a network drive [1]; no sync service is described.","sources":[1]},{"key":"portable","value":null,"points":0,"note":"Not published on the vendor's features page [1].","sources":[1]},{"key":"maintained","value":true,"points":3,"note":"Changes in SecureCRT 9.7.3 are dated July 1, 2026 [7].","sources":[6,7]},{"key":"platforms","value":["macOS","Linux","iOS"],"points":6,"note":"macOS and Ubuntu builds are listed [5]; SecureCRT for iOS is on the App Store [8]. No Android app is listed.","sources":[5,8]},{"key":"free_plan","value":false,"points":0,"note":"Only a 30-day evaluation licence; no free edition is listed [2][9].","sources":[2,9]},{"key":"price","value":39.67,"points":4,"note":"Single user at $119 with 1 year of updates; the licence is perpetual, so $119 divided by 3 [3][4].","sources":[3,4]}],"sources":[{"n":1,"title":"SecureCRT features","publisher":"VanDyke Software","url":"https://www.vandyke.com/products/securecrt/features.html","accessed":"2026-10-08"},{"n":2,"title":"SecureCRT","publisher":"VanDyke Software","url":"https://www.vandyke.com/products/securecrt/","accessed":"2026-10-08"},{"n":3,"title":"License pricing","publisher":"VanDyke Software","url":"https://www.vandyke.com/pricing/index.html","accessed":"2026-10-08"},{"n":4,"title":"Software updates policy","publisher":"VanDyke Software","url":"https://www.vandyke.com/support/updates.html","accessed":"2026-10-08"},{"n":5,"title":"System requirements","publisher":"VanDyke Software","url":"https://www.vandyke.com/products/system_req.html","accessed":"2026-10-08"},{"n":6,"title":"SecureCRT downloads","publisher":"VanDyke Software","url":"https://www.vandyke.com/cgi-bin/releases.php?product=securecrt","accessed":"2026-10-08"},{"n":7,"title":"SecureCRT version history","publisher":"VanDyke Software","url":"https://www.vandyke.com/products/securecrt/history.txt","accessed":"2026-10-08"},{"n":8,"title":"SecureCRT for iOS","publisher":"VanDyke Software","url":"https://www.vandyke.com/products/securecrt/securecrt_ios.html","accessed":"2026-10-08"},{"n":9,"title":"About evaluation","publisher":"VanDyke Software","url":"https://www.vandyke.com/support/about_evaluation.html","accessed":"2026-10-08"},{"n":10,"title":"Dynamic port forwarding","publisher":"VanDyke Software","url":"https://www.vandyke.com/products/securecrt/dynamic_port_forwarding.html","accessed":"2026-10-08"}]},{"id":"royal-ts","name":"Royal TS","vendor":"Royal Apps GmbH","category":"ssh-clients","website":"https://www.royalapps.com/ts","rank":5,"of":12,"points":69,"by_criterion":[{"key":"connect","name":"Connections","earned":29,"available":35},{"key":"keys","name":"Keys and security","earned":6,"available":25},{"key":"workflow","name":"Sessions and workflow","earned":16,"available":18},{"key":"platforms","name":"Other systems","earned":6,"available":8},{"key":"price","name":"Price","earned":12,"available":14}],"plans":[{"name":"Lite","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Up to 10 connections, 10 credentials and 1 document","src":[1,6]},{"name":"Individual User","price":"€49 one-time, excluding VAT","usd_month":null,"billing":"one-time","for":"1 person, multiple devices","notes":"No subscription or annual fees; includes 1 year of maintenance","src":[1,4,7]}],"price_note":"Prices are shown in euros before VAT [4]. Royal Apps announced on 6 October 2026 an annual subscription next to perpetual licences, with final prices still to be published [7].","lines":[{"key":"sftp","value":true,"points":7,"note":"The feature list includes support for SFTP, FTP and SCP file transfer [2].","sources":[2]},{"key":"agent_forwarding","value":null,"points":0,"note":"The Rebex terminal and file transfer list agent support with 'agent forwarding is not yet supported'; the PuTTY terminal does not mention it [2].","sources":[2]},{"key":"x11","value":true,"points":5,"note":"The PuTTY-based terminal lists X11 forwarding support [2].","sources":[2]},{"key":"port_forwarding","value":true,"points":4,"note":"The Secure Gateway lists a standards-based SSH tunnel (port forwarding); local and remote are not split out [2].","sources":[2]},{"key":"jump_host","value":true,"points":6,"note":"The Secure Gateway lists connecting through multiple gateways for nested tunneling, using a standards-based SSH tunnel [2][3].","sources":[2,3]},{"key":"serial","value":true,"points":4,"note":"The terminal plugins list SSH, Telnet and RS232 serial connections [2].","sources":[2]},{"key":"protocols","value":["Telnet","RDP","VNC"],"points":3,"note":"Feature pages list Telnet, RDP based on Microsoft RDP and FreeRDP, and VNC based on TightVNC and UltraVNC [2][3].","sources":[2,3]},{"key":"key_tools","value":null,"points":0,"note":"Only agent support for OpenSSH and Pageant and embedded key files are listed [2].","sources":[2]},{"key":"hardware_key","value":null,"points":0,"note":"Not published on the features pages; smart cards appear only for RDP redirection [2][3].","sources":[2,3]},{"key":"encrypted_store","value":true,"points":6,"note":"Sensitive data in a document is encrypted and can be password protected [3].","sources":[3]},{"key":"open_source","value":null,"points":0,"note":"Not published on the features or download pages [2][5].","sources":[2,5]},{"key":"cert","value":null,"points":0,"note":"Not published on the features pages [2][3].","sources":[2,3]},{"key":"saved_sessions","value":true,"points":4,"note":"Connections sit in documents and folders with sub-folder support [2].","sources":[2]},{"key":"scripting","value":true,"points":5,"note":"A shipped PowerShell module creates or edits documents; command-line support is listed [2].","sources":[2]},{"key":"sync","value":true,"points":4,"note":"Documents can be shared through a file share or a cloud service such as Dropbox; no SQL back end needed [2][3].","sources":[2,3]},{"key":"portable","value":null,"points":0,"note":"Not published on the download page, which lists MSI installers only [5].","sources":[5]},{"key":"maintained","value":true,"points":3,"note":"Royal TS 7.04.50922 is dated 2026-09-22 in the vendor version list [8].","sources":[8]},{"key":"platforms","value":["macOS","iOS","Android"],"points":6,"note":"Download page lists Royal TSX for macOS plus Royal TSi and TSD Lite apps for iOS and Android; no Linux app [5].","sources":[5]},{"key":"free_plan","value":true,"points":6,"note":"Lite is free with no time limit but capped at 10 connections; the licence sets caps and bars no work use [1][6].","sources":[1,6]},{"key":"price","value":18.27,"points":6,"note":"Individual User is €49 with no subscription or annual fees, and Royal Apps calls its licence perpetual, so we count €49 divided by 3 [1][4][7]. Converted at €1 = $1.1186 [9].","sources":[1,4,7]}],"sources":[{"n":1,"title":"Royal TS","publisher":"Royal Apps","url":"https://www.royalapps.com/ts","accessed":"2026-10-08"},{"n":2,"title":"Royal TS for Windows: all features","publisher":"Royal Apps","url":"https://www.royalapps.com/ts/win/features-all","accessed":"2026-10-08"},{"n":3,"title":"Royal TS for Windows: features","publisher":"Royal Apps","url":"https://www.royalapps.com/ts/win/features","accessed":"2026-10-08"},{"n":4,"title":"Royal Store: Royal TS licences","publisher":"Royal Apps","url":"https://www.royalapps.com/ts/win/buy","accessed":"2026-10-08"},{"n":5,"title":"Royal TS for Windows: download","publisher":"Royal Apps","url":"https://www.royalapps.com/ts/win/download","accessed":"2026-10-08"},{"n":6,"title":"General license terms (EULA)","publisher":"Royal Apps","url":"https://community.royalapps.com/t/general-license-terms-eula/212","accessed":"2026-10-08"},{"n":7,"title":"An Update to Our Licensing Model","publisher":"Royal Apps","url":"https://www.royalapps.com/blog/an-update-to-our-licensing-model","accessed":"2026-10-08"},{"n":8,"title":"Royal TS V7 previous versions","publisher":"Royal Apps","url":"https://community.royalapps.com/t/royal-ts-v7-previous-versions/238","accessed":"2026-10-09"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":9}]},{"id":"putty","name":"PuTTY","vendor":"Simon Tatham","category":"ssh-clients","website":"https://www.chiark.greenend.org.uk/~sgtatham/putty/","rank":6,"of":12,"points":68,"by_criterion":[{"key":"connect","name":"Connections","earned":33,"available":35},{"key":"keys","name":"Keys and security","earned":11,"available":25},{"key":"workflow","name":"Sessions and workflow","earned":10,"available":18},{"key":"platforms","name":"Other systems","earned":0,"available":8},{"key":"price","name":"Price","earned":14,"available":14}],"plans":[{"name":"PuTTY","price":"Free","usd_month":0,"billing":"free","for":"Anyone, including companies","notes":"MIT licence; installers, standalone files and source","src":[2,3]}],"price_note":null,"lines":[{"key":"sftp","value":true,"points":7,"note":"psftp.exe is listed as the SFTP client in the download [2].","sources":[2]},{"key":"agent_forwarding","value":true,"points":6,"note":"Manual documents the -A option and the Allow agent forwarding setting [4][5].","sources":[4,5]},{"key":"x11","value":true,"points":5,"note":"Manual section 3.4 covers forwarding X applications; the -X option turns it on [4].","sources":[4]},{"key":"port_forwarding","value":true,"points":4,"note":"Local, remote and dynamic (SOCKS) forwarding are documented [4][5].","sources":[4,5]},{"key":"jump_host","value":true,"points":6,"note":"Proxy panel option 'SSH to proxy and use port forwarding' is described as similar to OpenSSH -J, with multi-hop paths [5].","sources":[5]},{"key":"serial","value":true,"points":4,"note":"Manual section 3.6 says PuTTY can connect directly to a local serial line [4].","sources":[4]},{"key":"protocols","value":["Telnet"],"points":1,"note":"Telnet is supported; the manual lists SSH, Telnet, Rlogin and SUPDUP, with no RDP or VNC [4].","sources":[4]},{"key":"key_tools","value":true,"points":5,"note":"PuTTYgen generates keys and Pageant holds them in memory while you work [6][7].","sources":[6,7]},{"key":"hardware_key","value":null,"points":0,"note":"Not published in the Pageant chapter or the configuration chapter, which cover only PPK key files [5][6].","sources":[5,6]},{"key":"encrypted_store","value":null,"points":0,"note":"The manual describes passphrases on single key files only, not one password for all saved logins [7].","sources":[7]},{"key":"open_source","value":true,"points":6,"note":"Distributed under the MIT licence, with source archives and a Git repository [2][3].","sources":[2,3]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's home or licence pages [1][3].","sources":[1,3]},{"key":"saved_sessions","value":null,"points":0,"note":"Saved sessions exist, but the manual describes no folders or groups for them [4][5].","sources":[4,5]},{"key":"scripting","value":true,"points":5,"note":"Plink is a command-line client for automated logins and commands, with a -batch mode [8].","sources":[8]},{"key":"sync","value":null,"points":0,"note":"The FAQ says settings live in the registry and not in a disk file [9].","sources":[9]},{"key":"portable","value":true,"points":2,"note":"Standalone executables and a putty.zip archive are offered alongside the MSI installers [2].","sources":[2]},{"key":"maintained","value":true,"points":3,"note":"Version 0.85 was released on 2026-08-16 [1][2].","sources":[1,2]},{"key":"platforms","value":[],"points":0,"note":"Download page offers Windows binaries and source only; the FAQ says it has no Android or iOS version and no finished Mac version [2][9].","sources":[2,9]},{"key":"free_plan","value":true,"points":6,"note":"Free with no time limit; the licence page says commercial use is allowed [3].","sources":[3]},{"key":"price","value":0,"points":8,"note":"Entirely free under the MIT licence [3].","sources":[3]}],"sources":[{"n":1,"title":"PuTTY: a free SSH and Telnet client","publisher":"Simon Tatham","url":"https://www.chiark.greenend.org.uk/~sgtatham/putty/","accessed":"2026-10-08"},{"n":2,"title":"Download PuTTY: latest release (0.85)","publisher":"Simon Tatham","url":"https://www.chiark.greenend.org.uk/~sgtatham/putty/latest.html","accessed":"2026-10-08"},{"n":3,"title":"PuTTY licence","publisher":"Simon Tatham","url":"https://www.chiark.greenend.org.uk/~sgtatham/putty/licence.html","accessed":"2026-10-08"},{"n":4,"title":"PuTTY manual, chapter 3: Using PuTTY","publisher":"Simon Tatham","url":"https://the.earth.li/~sgtatham/putty/latest/htmldoc/Chapter3.html","accessed":"2026-10-08"},{"n":5,"title":"PuTTY manual, chapter 4: Configuring PuTTY","publisher":"Simon Tatham","url":"https://the.earth.li/~sgtatham/putty/latest/htmldoc/Chapter4.html","accessed":"2026-10-08"},{"n":6,"title":"PuTTY manual, chapter 9: Using Pageant","publisher":"Simon Tatham","url":"https://the.earth.li/~sgtatham/putty/latest/htmldoc/Chapter9.html","accessed":"2026-10-08"},{"n":7,"title":"PuTTY manual, chapter 8: Using PuTTYgen","publisher":"Simon Tatham","url":"https://the.earth.li/~sgtatham/putty/latest/htmldoc/Chapter8.html","accessed":"2026-10-08"},{"n":8,"title":"PuTTY manual, chapter 7: Using the command-line connection tool Plink","publisher":"Simon Tatham","url":"https://the.earth.li/~sgtatham/putty/latest/htmldoc/Chapter7.html","accessed":"2026-10-08"},{"n":9,"title":"PuTTY FAQ","publisher":"Simon Tatham","url":"https://www.chiark.greenend.org.uk/~sgtatham/putty/faq.html","accessed":"2026-10-08"}]},{"id":"openssh-windows","name":"OpenSSH for Windows","vendor":"Microsoft","category":"ssh-clients","website":"https://learn.microsoft.com/en-us/windows-server/administration/openssh/openssh_overview","rank":7,"of":12,"points":61,"by_criterion":[{"key":"connect","name":"Connections","earned":28,"available":35},{"key":"keys","name":"Keys and security","earned":11,"available":25},{"key":"workflow","name":"Sessions and workflow","earned":8,"available":18},{"key":"platforms","name":"Other systems","earned":0,"available":8},{"key":"price","name":"Price","earned":14,"available":14}],"plans":[{"name":"Built-in feature","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Optional Windows feature from Windows 10 build 1809; no fee listed","src":[1,7]}],"price_note":null,"lines":[{"key":"sftp","value":true,"points":7,"note":"The sftp and scp commands are built in [1].","sources":[1]},{"key":"agent_forwarding","value":true,"points":6,"note":"The ssh manual, which Microsoft's docs point to for client options, lists -A agent forwarding [1][5].","sources":[1,5]},{"key":"x11","value":true,"points":5,"note":"The ssh manual lists -X X11 forwarding for the client. Microsoft marks the X11Forwarding server setting unavailable on Windows [3][5].","sources":[3,5]},{"key":"port_forwarding","value":true,"points":4,"note":"The ssh manual lists local (-L), remote (-R) and dynamic (-D) forwarding [5].","sources":[5]},{"key":"jump_host","value":true,"points":6,"note":"The ssh manual lists -J and the ProxyJump option for connecting through a jump host [5].","sources":[5]},{"key":"serial","value":null,"points":0,"note":"Not published on the vendor's overview page [1].","sources":[1]},{"key":"protocols","value":[],"points":0,"note":"The overview lists SSH tools only; no Telnet, RDP or VNC client [1].","sources":[1]},{"key":"key_tools","value":true,"points":5,"note":"ssh-keygen creates keys and ssh-agent holds them while you work [1][2].","sources":[1,2]},{"key":"hardware_key","value":null,"points":0,"note":"Microsoft's key page names no security key or token; its release notes mention LibFido2 only in a preview build [2][8].","sources":[2,8]},{"key":"encrypted_store","value":null,"points":0,"note":"Not published on the vendor's key page [2]; 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only SCP file transfer is described.","sources":[7]},{"key":"agent_forwarding","value":true,"points":6,"note":"The TTSSH command line has /ssh-A to enable agent forwarding [4].","sources":[4]},{"key":"x11","value":true,"points":5,"note":"SSH Forwarding has an X11 option, and /ssh-X enables X11 forwarding; you supply a local X server [4][5].","sources":[4,5]},{"key":"port_forwarding","value":true,"points":4,"note":"SSH Forwarding sets local, remote and dynamic (SOCKS) forwarding [5].","sources":[5]},{"key":"jump_host","value":null,"points":0,"note":"Not published on the vendor's proxy page [10]; it lists HTTP, Telnet, SOCKS4 and SOCKS5 proxies.","sources":[10]},{"key":"serial","value":true,"points":4,"note":"The manual lists serial port connections, with a Serial port setup menu [1].","sources":[1]},{"key":"protocols","value":["Telnet"],"points":1,"note":"TCP/IP connections include Telnet; RDP and VNC are not listed [1].","sources":[1]},{"key":"key_tools","value":null,"points":0,"note":"Includes an SSH KeyGenerator [3]; 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the licence text does not restrict work use [8].","sources":[8]},{"key":"price","value":0,"points":8,"note":"Free software; no paid edition is listed [8].","sources":[8]}],"sources":[{"n":1,"title":"Tera Term 5 manual","publisher":"Tera Term Project","url":"https://teratermproject.github.io/manual/5/en/","accessed":"2026-10-08"},{"n":2,"title":"Tera Term Project","publisher":"Tera Term Project","url":"https://teratermproject.github.io/","accessed":"2026-10-08"},{"n":3,"title":"SSH connection","publisher":"Tera Term Project","url":"https://teratermproject.github.io/manual/5/en/usage/ssh.html","accessed":"2026-10-08"},{"n":4,"title":"TTSSH command line","publisher":"Tera Term Project","url":"https://teratermproject.github.io/manual/5/en/commandline/ttssh.html","accessed":"2026-10-08"},{"n":5,"title":"SSH Forwarding setup","publisher":"Tera Term Project","url":"https://teratermproject.github.io/manual/5/en/menu/setup-sshforward.html","accessed":"2026-10-08"},{"n":6,"title":"SSH Authentication setup","publisher":"Tera Term Project","url":"https://teratermproject.github.io/manual/5/en/menu/setup-sshauth.html","accessed":"2026-10-08"},{"n":7,"title":"File menu","publisher":"Tera Term Project","url":"https://teratermproject.github.io/manual/5/en/menu/file.html","accessed":"2026-10-08"},{"n":8,"title":"Copyright","publisher":"Tera Term Project","url":"https://teratermproject.github.io/manual/5/en/about/copyright.html","accessed":"2026-10-08"},{"n":9,"title":"History","publisher":"Tera Term Project","url":"https://teratermproject.github.io/manual/5/en/about/history.html","accessed":"2026-10-08"},{"n":10,"title":"Proxy connection","publisher":"Tera Term Project","url":"https://teratermproject.github.io/manual/5/en/usage/proxy.html","accessed":"2026-10-08"},{"n":11,"title":"TeraTerm Menu","publisher":"Tera Term Project","url":"https://teratermproject.github.io/manual/5/en/usage/TTMenu/TTMenu.html","accessed":"2026-10-08"},{"n":12,"title":"Requirements","publisher":"Tera Term Project","url":"https://teratermproject.github.io/manual/5/en/about/requirements.html","accessed":"2026-10-08"},{"n":13,"title":"Tera Term 5.7.0 release","publisher":"Tera Term Project","url":"https://github.com/TeraTermProject/teraterm/releases/latest","accessed":"2026-10-08"}]},{"id":"mremoteng","name":"mRemoteNG","vendor":"mRemoteNG project","category":"ssh-clients","website":"https://mremoteng.org/","rank":12,"of":12,"points":45,"by_criterion":[{"key":"connect","name":"Connections","earned":16,"available":35},{"key":"keys","name":"Keys and security","earned":6,"available":25},{"key":"workflow","name":"Sessions and workflow","earned":9,"available":18},{"key":"platforms","name":"Other systems","earned":0,"available":8},{"key":"price","name":"Price","earned":14,"available":14}],"plans":[{"name":"mRemoteNG","price":"Free","usd_month":0,"billing":"free","for":"Any user","notes":"GPL-2.0; 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no serial connection type is listed [1][8].","sources":[1,8]},{"key":"protocols","value":["Telnet","RDP","VNC"],"points":3,"note":"README lists RDP, VNC, SSH, Telnet, rlogin, raw sockets and HTTP/HTTPS [1].","sources":[1]},{"key":"key_tools","value":null,"points":0,"note":"Not found on the documentation pages or README [1][7].","sources":[1,7]},{"key":"hardware_key","value":null,"points":0,"note":"Not found on the documentation pages or README [1][7].","sources":[1,7]},{"key":"encrypted_store","value":null,"points":0,"note":"Not found on the documentation pages or README [1][5][7].","sources":[1,5,7]},{"key":"open_source","value":true,"points":6,"note":"Repository licence is GPL-2.0 [2].","sources":[2]},{"key":"cert","value":null,"points":0,"note":"Not published in the README or documentation [1][7].","sources":[1,7]},{"key":"saved_sessions","value":true,"points":4,"note":"Documentation says folders help organise connections and pass settings down to them [7].","sources":[7]},{"key":"scripting","value":null,"points":0,"note":"Command-line switches only load a connection file or reset layout; no scripting language or macro recorder is documented [9].","sources":[9]},{"key":"sync","value":false,"points":0,"note":"Sharing through MSSQL or MySQL is described as an early beta stage and not for production [5].","sources":[5]},{"key":"portable","value":true,"points":2,"note":"README offers a portable ZIP package of mRemoteNG [1].","sources":[1]},{"key":"maintained","value":true,"points":3,"note":"Preview build 20261002-v1.78.2 was published on 2026-10-02; the latest stable release is from 2019 [4][10].","sources":[4,10]},{"key":"platforms","value":[],"points":0,"note":"README lists Windows 11, 10, 8.1 and Windows Server only [1].","sources":[1]},{"key":"free_plan","value":true,"points":6,"note":"Free and open source under GPL-2.0 with no time limit [1][2].","sources":[1,2]},{"key":"price","value":0,"points":8,"note":"Entirely free [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"mRemoteNG README","publisher":"mRemoteNG on GitHub","url":"https://github.com/mRemoteNG/mRemoteNG","accessed":"2026-10-08"},{"n":2,"title":"mRemoteNG repository data","publisher":"GitHub","url":"https://api.github.com/repos/mRemoteNG/mRemoteNG","accessed":"2026-10-08"},{"n":3,"title":"SSH File Transfer","publisher":"mRemoteNG documentation","url":"https://mremoteng.readthedocs.io/en/latest/user_interface/ssh_file_transfer.html","accessed":"2026-10-08"},{"n":4,"title":"mRemoteNG releases","publisher":"GitHub","url":"https://api.github.com/repos/mRemoteNG/mRemoteNG/releases?per_page=8","accessed":"2026-10-08"},{"n":5,"title":"SQL Configuration","publisher":"mRemoteNG documentation","url":"https://mremoteng.readthedocs.io/en/latest/sql_configuration.html","accessed":"2026-10-08"},{"n":6,"title":"SSH Tunneling","publisher":"mRemoteNG documentation","url":"https://mremoteng.readthedocs.io/en/latest/howtos/sshtunnel.html","accessed":"2026-10-08"},{"n":7,"title":"Connections","publisher":"mRemoteNG documentation","url":"https://mremoteng.readthedocs.io/en/latest/user_interface/connections.html","accessed":"2026-10-08"},{"n":8,"title":"Common External Tool Configurations","publisher":"mRemoteNG documentation","url":"https://mremoteng.readthedocs.io/en/latest/external_tools_cheat_sheet.html","accessed":"2026-10-08"},{"n":9,"title":"Command-Line Switches","publisher":"mRemoteNG documentation","url":"https://mremoteng.readthedocs.io/en/latest/command_line_switches.html","accessed":"2026-10-08"},{"n":10,"title":"mRemoteNG latest stable release (v1.76.20)","publisher":"GitHub","url":"https://api.github.com/repos/mRemoteNG/mRemoteNG/releases/latest","accessed":"2026-10-08"}]},{"id":"limesurvey","name":"LimeSurvey","vendor":"LimeSurvey GmbH","category":"survey-software","website":"https://www.limesurvey.org/","rank":1,"of":12,"points":80,"by_criterion":[{"key":"price","name":"Price","earned":14,"available":20},{"key":"limits","name":"Limits","earned":11,"available":14},{"key":"logic","name":"Questions and logic","earned":22,"available":22},{"key":"results","name":"Results","earned":14,"available":18},{"key":"trust","name":"Security and trust","earned":19,"available":26}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Cloud package limited to 25 responses","src":[2]},{"name":"Basic","price":"149 zł/month (about €34, VAT incl.)","usd_month":30.92,"billing":"monthly","for":"1 admin user","notes":"1,000 responses a month; 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We divide the euro figure by 1.23 to get a price before tax, and convert at the ECB rate [1].","lines":[{"key":"free_plan","value":true,"points":6,"note":"Cloud accounts fall back to a Free package, which the FAQ sets to 25 responses [2].","sources":[2]},{"key":"price","value":26.38,"points":8,"note":"Expert, about €348 a year with VAT, billed yearly; €348 / 1.23 / 12 is €23.58. Cheaper per month than monthly-only Basic [1]. Converted at €1 = $1.1186 [9].","sources":[1]},{"key":"paid_responses","value":833,"points":7,"note":"Expert allows 10,000 responses a year, which is about 833 a month [1].","sources":[1]},{"key":"unlimited_surveys","value":true,"points":4,"note":"Basic lists unlimited surveys and unlimited questions; Expert includes everything in Basic [1].","sources":[1]},{"key":"skip_logic","value":true,"points":8,"note":"Skip logic and branching are ticked for every paid plan, Expert included [1].","sources":[1]},{"key":"randomisation","value":true,"points":4,"note":"Randomisation of questions and question groups is ticked for all paid plans [1].","sources":[1]},{"key":"multilingual","value":true,"points":5,"note":"Multilingual surveys are ticked for all paid plans; 80+ languages listed [1].","sources":[1]},{"key":"piping","value":true,"points":3,"note":"Piping and micro-tailoring are ticked for all paid plans [1].","sources":[1]},{"key":"quotas","value":true,"points":2,"note":"Setting of quotas is ticked for all paid plans [1].","sources":[1]},{"key":"export","value":["CSV","Excel","SPSS"],"points":6,"note":"Pricing page lists data export to SPSS, R, Stata, CSV, Excel and PDF; the manual documents each [1][5].","sources":[1,5]},{"key":"crosstab","value":null,"points":0,"note":"Not published on the vendor's statistics manual page; it describes filters only [7].","sources":[7]},{"key":"api","value":true,"points":4,"note":"RemoteControl API (XML-RPC and JSON-RPC) is ticked on Basic and above; the manual shows exporting responses [1][6].","sources":[1,6]},{"key":"remove_branding","value":true,"points":4,"note":"Expert, a priced plan, lists custom branding and a white-label domain [1].","sources":[1]},{"key":"sso","value":true,"points":4,"note":"The Corporate plan lists SSO, LDAP and SAML [1].","sources":[1]},{"key":"eu_data","value":true,"points":5,"note":"Cloud hosting regions include Germany and Finland, which the vendor recommends for EU customers [4].","sources":[4]},{"key":"soc2_iso","value":false,"points":0,"note":"Site badge reads \"ISO 27001 is in progress\"; ISO 27001 is named only for hosting infrastructure. No SOC 2 listed [4][8].","sources":[4,8]},{"key":"dpa","value":true,"points":3,"note":"The privacy page says a signed DPA is available, self-serve or on request; the plan table ticks it [1][4].","sources":[1,4]},{"key":"accessibility","value":true,"points":4,"note":"Pricing and home pages state WCAG 2.2 AA alignment. No separate conformance report is published [1][8].","sources":[1,8]},{"key":"open_source","value":true,"points":3,"note":"The repository is public under GPL v2.0 or later [3].","sources":[3]}],"sources":[{"n":1,"title":"LimeSurvey Pricing","publisher":"LimeSurvey","url":"https://www.limesurvey.org/pricing","accessed":"2026-10-08"},{"n":2,"title":"LimeSurvey FAQ","publisher":"LimeSurvey","url":"https://www.limesurvey.org/support/faq","accessed":"2026-10-08"},{"n":3,"title":"LimeSurvey/LimeSurvey","publisher":"GitHub","url":"https://github.com/LimeSurvey/LimeSurvey","accessed":"2026-10-08"},{"n":4,"title":"Privacy and sovereignty","publisher":"LimeSurvey","url":"https://www.limesurvey.org/sovereignty/privacy","accessed":"2026-10-08"},{"n":5,"title":"Export responses","publisher":"LimeSurvey manual","url":"https://www.limesurvey.org/manual/Export_responses","accessed":"2026-10-08"},{"n":6,"title":"RemoteControl 2 API","publisher":"LimeSurvey manual","url":"https://www.limesurvey.org/manual/RemoteControl_2_API","accessed":"2026-10-08"},{"n":7,"title":"Statistics","publisher":"LimeSurvey manual","url":"https://www.limesurvey.org/manual/Statistics","accessed":"2026-10-08"},{"n":8,"title":"LimeSurvey home","publisher":"LimeSurvey","url":"https://www.limesurvey.org/","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":9}]},{"id":"alchemer","name":"Alchemer","vendor":"Alchemer","category":"survey-software","website":"https://www.alchemer.com/","rank":2,"of":12,"points":79,"by_criterion":[{"key":"price","name":"Price","earned":14,"available":20},{"key":"limits","name":"Limits","earned":14,"available":14},{"key":"logic","name":"Questions and logic","earned":14,"available":22},{"key":"results","name":"Results","earned":14,"available":18},{"key":"trust","name":"Security and trust","earned":23,"available":26}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Limited features and responses","src":[1]},{"name":"Collaborator","price":"$315/user/year ($55/user/month)","usd_month":26.25,"billing":"yearly","for":"Per user","notes":"Unlimited surveys; 75,000 responses a year","src":[1]},{"name":"Professional","price":"$1,075/user/year ($165/user/month)","usd_month":89.58,"billing":"yearly","for":"Up to 3 users","notes":"100,000 responses a year; custom templates and branding","src":[1]},{"name":"Full Access","price":"$1,895/user/year ($275/user/month)","usd_month":157.92,"billing":"yearly","for":"Up to 3 users","notes":"125,000 responses a year; SPSS export","src":[1,4]},{"name":"Platform","price":"Custom quote","usd_month":null,"billing":"quote","for":"More than 3 users","notes":"SSO and API access","src":[1]}],"price_note":"Prices are per user. Annual billing is shown at $315, against $55 a month billed monthly [1].","lines":[{"key":"free_plan","value":true,"points":6,"note":"The FAQ says Alchemer offers a free plan with limited features and responses [1].","sources":[1]},{"key":"price","value":26.25,"points":8,"note":"Collaborator, $315 per user a year billed yearly; $55 a month billed monthly [1].","sources":[1]},{"key":"paid_responses","value":6250,"points":10,"note":"Collaborator allows 75,000 responses a year, 6,250 a month; the page says monthly limits also apply [1].","sources":[1]},{"key":"unlimited_surveys","value":true,"points":4,"note":"Collaborator lists unlimited surveys; the features overview says there is no limit on questions per survey [1].","sources":[1]},{"key":"skip_logic","value":null,"points":0,"note":"Not published by plan: the plan table names survey logic but does not show which plans include it [1].","sources":[1]},{"key":"randomisation","value":true,"points":4,"note":"Help centre: randomize questions, pages and answer options [5].","sources":[5]},{"key":"multilingual","value":true,"points":5,"note":"The translation tool builds one survey with several translated languages [7].","sources":[7]},{"key":"piping","value":true,"points":3,"note":"Merge codes pull a respondent's earlier answers into later question text [8].","sources":[8]},{"key":"quotas","value":true,"points":2,"note":"Quotas set limits on responses, on the whole survey or on a segment [6].","sources":[6]},{"key":"export","value":["CSV","Excel","SPSS"],"points":6,"note":"Help centre documents CSV and Excel export, plus SPSS export on the Full Access licence [3][4].","sources":[3,4]},{"key":"crosstab","value":true,"points":4,"note":"The Crosstab report cross-tabulates two or more questions with banner and stub questions [9].","sources":[9]},{"key":"api","value":false,"points":0,"note":"API access and webhooks are enterprise-only; the pricing FAQ lists business platform accounts, which are quote-priced [1][14].","sources":[1,14]},{"key":"remove_branding","value":true,"points":4,"note":"All paid accounts have the Powered by logo turned off by default [13].","sources":[13]},{"key":"sso","value":true,"points":4,"note":"Pricing page lists SSO under Platform plans; a help article covers managing SSO connections [1][10].","sources":[1,10]},{"key":"eu_data","value":true,"points":5,"note":"The sign-up form offers a data center of US, CA, EU or AU [1]; the security page says customers select their data region [2].","sources":[1,2]},{"key":"soc2_iso","value":true,"points":7,"note":"Security page shows an AICPA SOC 2 Type 2 badge and links an ISO/IEC 27001 certificate; no auditor or date is stated [2].","sources":[2]},{"key":"dpa","value":true,"points":3,"note":"Account administrators can review and accept a DPA inside the application [11].","sources":[11]},{"key":"accessibility","value":true,"points":4,"note":"The accessibility compliance article links Alchemer's Voluntary Product Accessibility Template [12].","sources":[12]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's security page [2].","sources":[2]}],"sources":[{"n":1,"title":"Plans and Pricing","publisher":"Alchemer","url":"https://www.alchemer.com/plans-pricing/","accessed":"2026-10-08"},{"n":2,"title":"Enterprise Quality Data Security","publisher":"Alchemer","url":"https://www.alchemer.com/security/","accessed":"2026-10-08"},{"n":3,"title":"Alchemer Survey Exports","publisher":"Alchemer Help","url":"https://help.alchemer.com/help/exports","accessed":"2026-10-08"},{"n":4,"title":"SPSS Export","publisher":"Alchemer Help","url":"https://help.alchemer.com/help/spss","accessed":"2026-10-08"},{"n":5,"title":"Randomize Answers","publisher":"Alchemer Help","url":"https://help.alchemer.com/help/randomization","accessed":"2026-10-08"},{"n":6,"title":"Survey Quotas","publisher":"Alchemer Help","url":"https://help.alchemer.com/help/survey-quotas-category","accessed":"2026-10-08"},{"n":7,"title":"Translations","publisher":"Alchemer Help","url":"https://help.alchemer.com/help/translations","accessed":"2026-10-08"},{"n":8,"title":"Merge Codes: Dynamically Populate Data","publisher":"Alchemer Help","url":"https://help.alchemer.com/help/merge-codes","accessed":"2026-10-08"},{"n":9,"title":"Crosstab Report","publisher":"Alchemer Help","url":"https://help.alchemer.com/help/cross-tab-report","accessed":"2026-10-08"},{"n":10,"title":"Manage SSO Connections","publisher":"Alchemer Help","url":"https://help.alchemer.com/help/manage-sso-connections","accessed":"2026-10-08"},{"n":11,"title":"Complete a Data Processing Addendum (DPA)","publisher":"Alchemer Help","url":"https://help.alchemer.com/help/complete-a-dpa","accessed":"2026-10-08"},{"n":12,"title":"Alchemer's Accessibility Compliance","publisher":"Alchemer Help","url":"https://help.alchemer.com/help/alchemer-accessibility-compliance","accessed":"2026-10-08"},{"n":13,"title":"White Label a Survey","publisher":"Alchemer Help","url":"https://help.alchemer.com/help/white-label-a-survey","accessed":"2026-10-08"},{"n":14,"title":"Restrict API Access","publisher":"Alchemer Help","url":"https://help.alchemer.com/help/restrict-api-access","accessed":"2026-10-08"}]},{"id":"surveymonkey","name":"SurveyMonkey","vendor":"SurveyMonkey","category":"survey-software","website":"https://www.surveymonkey.com/","rank":3,"of":12,"points":79,"by_criterion":[{"key":"price","name":"Price","earned":6,"available":20},{"key":"limits","name":"Limits","earned":14,"available":14},{"key":"logic","name":"Questions and logic","earned":22,"available":22},{"key":"results","name":"Results","earned":14,"available":18},{"key":"trust","name":"Security and trust","earned":23,"available":26}],"plans":[{"name":"Basic","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Unlimited surveys, 10 questions per survey","src":[1]},{"name":"Standard","price":"PLN 159/month","usd_month":null,"billing":"monthly","for":"1 person","notes":"1,000 responses a month; 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Standard allows 1,000 a month [1].","sources":[1]},{"key":"unlimited_surveys","value":true,"points":4,"note":"Advantage lists unlimited surveys and unlimited questions [1].","sources":[1]},{"key":"skip_logic","value":true,"points":8,"note":"Standard lists skip logic; Advantage includes everything in Standard [1].","sources":[1]},{"key":"randomisation","value":true,"points":4,"note":"Team Advantage includes randomizing questions, pages and answer choices; Premier adds block randomization [2][1].","sources":[1,2]},{"key":"multilingual","value":true,"points":5,"note":"Multilingual surveys are listed on Premier and Team Advantage [1][2].","sources":[1,2]},{"key":"piping","value":true,"points":3,"note":"Question and answer piping is listed on Team Advantage [2].","sources":[2]},{"key":"quotas","value":true,"points":2,"note":"Response quotas are listed on Team Advantage [2].","sources":[2]},{"key":"export","value":["CSV","Excel","SPSS"],"points":6,"note":"Team Advantage lists export as CSV, XLS, PPT or PDF, and export to SPSS [2].","sources":[2]},{"key":"crosstab","value":true,"points":4,"note":"Crosstabs are listed on Premier and Team Premier [1][2].","sources":[1,2]},{"key":"api","value":null,"points":0,"note":"The plan comparison lists API access under Enterprise only; no plan with a public price lists it [2].","sources":[2]},{"key":"remove_branding","value":true,"points":4,"note":"Premier lists white-label branding; Team Premier lists removing the SurveyMonkey footer [1][2].","sources":[1,2]},{"key":"sso","value":true,"points":4,"note":"Single sign-on is listed on the Enterprise plan [2].","sources":[2]},{"key":"eu_data","value":true,"points":5,"note":"Enterprise offers a US, Canada or EU data center; the trust page lists AWS storage in Ireland [2][3].","sources":[2,3]},{"key":"soc2_iso","value":true,"points":7,"note":"Trust page lists SOC 2 Type II and says SurveyMonkey has been ISO 27001-certified since 2019 [3].","sources":[3]},{"key":"dpa","value":true,"points":3,"note":"The GDPR page links a data processing addendum form for customers who bought from SurveyMonkey EU [4].","sources":[4]},{"key":"accessibility","value":true,"points":4,"note":"Help article links a VPAT 2.5 conformance report against WCAG 2.2 AA, updated September 2026 [5].","sources":[5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's trust page [3].","sources":[3]}],"sources":[{"n":1,"title":"SurveyMonkey pricing for individuals","publisher":"SurveyMonkey","url":"https://www.surveymonkey.com/pricing/individual/","accessed":"2026-10-08"},{"n":2,"title":"SurveyMonkey plan comparison for teams and Enterprise","publisher":"SurveyMonkey","url":"https://www.surveymonkey.com/pricing/details/","accessed":"2026-10-08"},{"n":3,"title":"SurveyMonkey Trust Center","publisher":"SurveyMonkey","url":"https://www.surveymonkey.com/learn/trust-center/","accessed":"2026-10-08"},{"n":4,"title":"SurveyMonkey GDPR compliance","publisher":"SurveyMonkey","url":"https://www.surveymonkey.com/mp/gdpr/","accessed":"2026-10-08"},{"n":5,"title":"Accessibility","publisher":"SurveyMonkey Help Center","url":"https://help.surveymonkey.com/en/create/accessibility/","accessed":"2026-10-08"}]},{"id":"questionpro","name":"QuestionPro","vendor":"QuestionPro","category":"survey-software","website":"https://www.questionpro.com/","rank":4,"of":12,"points":74,"by_criterion":[{"key":"price","name":"Price","earned":8,"available":20},{"key":"limits","name":"Limits","earned":10,"available":14},{"key":"logic","name":"Questions and logic","earned":22,"available":22},{"key":"results","name":"Results","earned":14,"available":18},{"key":"trust","name":"Security and trust","earned":20,"available":26}],"plans":[{"name":"Essentials","price":"Free","usd_month":0,"billing":"free","for":"1 user","notes":"10 surveys, 200 responses per survey","src":[1,20]},{"name":"Advanced","price":"$99/user/month, billed annually","usd_month":99,"billing":"yearly","for":"1 user","notes":"25,000 responses a year, 200 questions per survey","src":[1,2,3]},{"name":"Team Edition","price":"$83/user/month, billed annually","usd_month":83,"billing":"yearly","for":"5 or more users","notes":"100,000 responses a year","src":[1,2]}],"price_note":"The pricing page shows only annual billing for paid plans [1].","lines":[{"key":"free_plan","value":true,"points":6,"note":"Essentials is free: 10 surveys, 200 responses per survey [1][20].","sources":[1,20]},{"key":"price","value":99,"points":2,"note":"Advanced, $99 per user a month billed annually; no monthly-billed price is shown [1].","sources":[1]},{"key":"paid_responses","value":2083,"points":10,"note":"Advanced allows 25,000 completed responses a year for the organisation; divided by 12 is about 2,083 [2].","sources":[2]},{"key":"unlimited_surveys","value":false,"points":0,"note":"Advanced caps questions at 200 per survey [3].","sources":[3]},{"key":"skip_logic","value":true,"points":8,"note":"Branching and skip logic is available on every licence, Essentials upward [4].","sources":[4]},{"key":"randomisation","value":true,"points":4,"note":"Question randomization is listed for Team Edition and Research Edition [5].","sources":[5]},{"key":"multilingual","value":true,"points":5,"note":"Respondents pick a language at the start; available on Advanced and above [8].","sources":[8]},{"key":"piping","value":true,"points":3,"note":"Piping text is available on Essentials and above [6].","sources":[6]},{"key":"quotas","value":true,"points":2,"note":"Response quota closes the survey at a set number of completes; Essentials and above [7].","sources":[7]},{"key":"export","value":["CSV","Excel","SPSS"],"points":6,"note":"Raw data exports to Excel or CSV; SPSS export is available on Advanced and above [9][10].","sources":[9,10]},{"key":"crosstab","value":true,"points":4,"note":"Cross-tabulation reports are available on Advanced and above [11].","sources":[11]},{"key":"api","value":true,"points":4,"note":"API keys are available on Advanced, Team Edition and Research Edition [12].","sources":[12]},{"key":"remove_branding","value":null,"points":0,"note":"Not published on the vendor's branding page: it covers adding your own logo, not removing QuestionPro's [19].","sources":[19]},{"key":"sso","value":true,"points":4,"note":"SP-initiated SAML sign-in to the account is available on Research Edition [13].","sources":[13]},{"key":"eu_data","value":true,"points":5,"note":"The data centre page lists Europe (EU): Meppel, Netherlands, and says accounts can be created in any data centre [14].","sources":[14]},{"key":"soc2_iso","value":true,"points":7,"note":"The security page says QuestionPro is an ISO 27001:2022 certified company [15].","sources":[15]},{"key":"dpa","value":null,"points":0,"note":"Not published on the vendor's GDPR page: it mentions a standard DPA but gives no text or online signing [17].","sources":[17]},{"key":"accessibility","value":true,"points":4,"note":"The accessibility statement says the respondent experience is designed to meet WCAG 2.1 Level AA [16].","sources":[16]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [1][15].","sources":[1,15]}],"sources":[{"n":1,"title":"Plans and pricing","publisher":"QuestionPro","url":"https://www.questionpro.com/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Response limits","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/response-limits.html","accessed":"2026-10-08"},{"n":3,"title":"Question limits per survey","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/questions-limit-per-survey.html","accessed":"2026-10-08"},{"n":4,"title":"Branching and skip logic","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/branching-skip-logic-new.html","accessed":"2026-10-08"},{"n":5,"title":"Question randomization","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/question-randomization.html","accessed":"2026-10-08"},{"n":6,"title":"Piping text","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/piping-text.html","accessed":"2026-10-08"},{"n":7,"title":"Response quota","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/quota-control.html","accessed":"2026-10-08"},{"n":8,"title":"Create multilingual surveys","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/multilingual-surveys.html","accessed":"2026-10-08"},{"n":9,"title":"Export data","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/export-raw-data-excel.html","accessed":"2026-10-08"},{"n":10,"title":"SPSS export","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/download-spss.html","accessed":"2026-10-08"},{"n":11,"title":"Cross-tabulation","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/cross-tab-reports.html","accessed":"2026-10-08"},{"n":12,"title":"Generate API key","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/generate-api-key.html","accessed":"2026-10-08"},{"n":13,"title":"SAML authentication: SP-initiated SSO","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/saml-authentication-sp-intiated-sso.html","accessed":"2026-10-08"},{"n":14,"title":"Data center","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/data-center.html","accessed":"2026-10-08"},{"n":15,"title":"Security","publisher":"QuestionPro","url":"https://www.questionpro.com/security/","accessed":"2026-10-08"},{"n":16,"title":"Accessibility statement","publisher":"QuestionPro Help","url":"https://www.questionpro.com/help/accessibility-statement.html","accessed":"2026-10-08"},{"n":17,"title":"GDPR","publisher":"QuestionPro","url":"https://www.questionpro.com/gdpr/","accessed":"2026-10-08"},{"n":18,"title":"QuestionPro data breach","publisher":"Have I Been Pwned","url":"https://haveibeenpwned.com/breach/QuestionPro","accessed":"2026-10-08"},{"n":19,"title":"Survey branding","publisher":"QuestionPro","url":"https://www.questionpro.com/survey-software/branding.html","accessed":"2026-10-08"},{"n":20,"title":"Features","publisher":"QuestionPro","url":"https://www.questionpro.com/features/","accessed":"2026-10-08"}]},{"id":"surveysparrow","name":"SurveySparrow","vendor":"SurveySparrow","category":"survey-software","website":"https://surveysparrow.com/","rank":5,"of":12,"points":72,"by_criterion":[{"key":"price","name":"Price","earned":17,"available":20},{"key":"limits","name":"Limits","earned":0,"available":14},{"key":"logic","name":"Questions and logic","earned":22,"available":22},{"key":"results","name":"Results","earned":14,"available":18},{"key":"trust","name":"Security and trust","earned":19,"available":26}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"3 active surveys, 10 questions per survey, 75 responses per quarter","src":[1]},{"name":"Basic","price":"$19/month, billed yearly","usd_month":19,"billing":"yearly","for":"1 user","notes":"2,500 responses, 100 active classic surveys, skip logic","src":[1]},{"name":"Starter","price":"$49/month, billed yearly","usd_month":49,"billing":"yearly","for":"1 user","notes":"15,000 responses, 1,000 active classic surveys, translation, randomization","src":[1]},{"name":"Business","price":"$99/month, billed yearly","usd_month":99,"billing":"yearly","for":"3 users","notes":"36,000 responses, piping, quotas, cross-tabs, webhooks","src":[1]}],"price_note":"The pricing page offers quarterly or yearly billing; the listed monthly prices are shown under yearly billing [1].","lines":[{"key":"free_plan","value":true,"points":6,"note":"Free plan: 3 active surveys, 10 questions each, 75 responses per quarter [1].","sources":[1]},{"key":"price","value":19,"points":11,"note":"Basic, $19 a month billed yearly; the page gives no monthly-billed price [1].","sources":[1]},{"key":"paid_responses","value":null,"points":0,"note":"Basic lists 2,500 responses but the pricing page states no period [1].","sources":[1]},{"key":"unlimited_surveys","value":false,"points":0,"note":"Basic allows 100 active classic surveys; questions per survey are unlimited [1].","sources":[1]},{"key":"skip_logic","value":true,"points":8,"note":"Display and skip logic is listed on Basic [1].","sources":[1]},{"key":"randomisation","value":true,"points":4,"note":"Survey randomization is listed from Starter; the help article covers question order [1][8].","sources":[1,8]},{"key":"multilingual","value":true,"points":5,"note":"Manual translation is listed from Starter; respondents switch language in the survey [1][12].","sources":[1,12]},{"key":"piping","value":true,"points":3,"note":"Question piping is listed from Business; the help article inserts an earlier answer into a later question [1][9].","sources":[1,9]},{"key":"quotas","value":true,"points":2,"note":"Response quota control is listed from Business; the survey stops at the set number [1][6].","sources":[1,6]},{"key":"export","value":["CSV","Excel","SPSS"],"points":6,"note":"The help article documents CSV, XLSX and SPSS file exports; the pricing page lists SPSS on Enterprise only [1][2].","sources":[1,2]},{"key":"crosstab","value":true,"points":4,"note":"Cross tabulation analysis is listed from Business [1][7].","sources":[1,7]},{"key":"api","value":true,"points":4,"note":"Basic includes 500 API calls a day; the help article describes a REST API for responses [1][10].","sources":[1,10]},{"key":"remove_branding","value":null,"points":0,"note":"Business lists custom branding, but the pricing page does not say the vendor badge can be removed [1].","sources":[1]},{"key":"sso","value":true,"points":4,"note":"Single sign-on for account login is listed on Enterprise; the help article names Okta and ADFS [1][3].","sources":[1,3]},{"key":"eu_data","value":true,"points":5,"note":"The data processing addendum lists EU (Frankfurt) as a data centre location chosen by customer preference [4].","sources":[4]},{"key":"soc2_iso","value":true,"points":7,"note":"The security page lists SOC 2 Type II and ISO/IEC 27001:2022 among its compliance sections, with badges [5].","sources":[5]},{"key":"dpa","value":true,"points":3,"note":"A Data Processing Addendum dated 9 July 2025 is published for download [4].","sources":[4]},{"key":"accessibility","value":null,"points":0,"note":"Not published on the vendor's help pages: the WCAG article names no conformance level and no VPAT [13].","sources":[13]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's GitHub page: it lists only SDKs and plugins, not the survey app [11].","sources":[11]}],"sources":[{"n":1,"title":"SurveySparrow pricing","publisher":"SurveySparrow","url":"https://surveysparrow.com/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Exporting survey responses","publisher":"SurveySparrow Help Center","url":"https://support.surveysparrow.com/hc/en/articles/7078817396637-Exporting-Survey-Responses/","accessed":"2026-10-08"},{"n":3,"title":"Single Sign-On","publisher":"SurveySparrow Help Center","url":"https://support.surveysparrow.com/hc/en/articles/7109553982493-Single-Sign-On/","accessed":"2026-10-08"},{"n":4,"title":"Data Processing Addendum","publisher":"SurveySparrow","url":"https://surveysparrow.com/legal/dpa/","accessed":"2026-10-08"},{"n":5,"title":"Legal and security","publisher":"SurveySparrow","url":"https://surveysparrow.com/legal/security/","accessed":"2026-10-08"},{"n":6,"title":"What is Quota Management?","publisher":"SurveySparrow Help Center","url":"https://support.surveysparrow.com/hc/en/articles/7079284626717-What-is-Quota-Management/","accessed":"2026-10-08"},{"n":7,"title":"Cross-tabulation analysis","publisher":"SurveySparrow Help Center","url":"https://support.surveysparrow.com/hc/en/articles/7110843008797-Cross-tabulation-analysis/","accessed":"2026-10-08"},{"n":8,"title":"Randomization","publisher":"SurveySparrow Help Center","url":"https://support.surveysparrow.com/hc/en/articles/9805714645-randomization/","accessed":"2026-10-08"},{"n":9,"title":"Make Your Surveys Smarter With Question Piping","publisher":"SurveySparrow Help Center","url":"https://support.surveysparrow.com/hc/en/articles/7109707530781-Make-Your-Surveys-Smarter-With-Question-Piping/","accessed":"2026-10-08"},{"n":10,"title":"Integrating with third-party applications using SurveySparrow API","publisher":"SurveySparrow Help Center","url":"https://support.surveysparrow.com/hc/en/articles/7080599894173-Integrating-with-Third-party-applications-using-SurveySparrow-API/","accessed":"2026-10-08"},{"n":11,"title":"SurveySparrow on GitHub","publisher":"GitHub","url":"https://github.com/surveysparrow","accessed":"2026-10-08"},{"n":12,"title":"Changing the Survey Language","publisher":"SurveySparrow Help Center","url":"https://support.surveysparrow.com/hc/en/articles/7081003110813-Changing-the-Survey-Language/","accessed":"2026-10-08"},{"n":13,"title":"Ensuring WCAG Compliance","publisher":"SurveySparrow Help Center","url":"https://support.surveysparrow.com/hc/en/articles/8230663754141-Ensuring-WCAG-Compliance-Enhancing-Survey-Accessibility-in-SurveySparrow/","accessed":"2026-10-08"}]},{"id":"formbricks","name":"Formbricks","vendor":"Formbricks GmbH","category":"survey-software","website":"https://formbricks.com/","rank":6,"of":12,"points":70,"by_criterion":[{"key":"price","name":"Price","earned":8,"available":20},{"key":"limits","name":"Limits","earned":10,"available":14},{"key":"logic","name":"Questions and logic","earned":14,"available":22},{"key":"results","name":"Results","earned":12,"available":18},{"key":"trust","name":"Security and trust","earned":26,"available":26}],"plans":[{"name":"Hobby","price":"Free","usd_month":0,"billing":"free","for":"1 workspace","notes":"250 responses a month","src":[1]},{"name":"Pro","price":"$74/month","usd_month":74,"billing":"monthly","for":"3 workspaces","notes":"2,000 responses a month; hides Formbricks branding","src":[1]},{"name":"Scale","price":"$325/month","usd_month":325,"billing":"monthly","for":"5 workspaces","notes":"5,000 responses a month; adds quotas and access roles","src":[1]}],"price_note":"The page offers an annual toggle with 2 months free but shows no annual figure; we use the listed monthly price [1].","lines":[{"key":"free_plan","value":true,"points":6,"note":"The Hobby plan is free and allows 250 responses a month [1].","sources":[1]},{"key":"price","value":74,"points":2,"note":"Pro, $74 a month. Annual prices are not shown, so the monthly price is used [1].","sources":[1]},{"key":"paid_responses","value":2000,"points":10,"note":"Pro allows 2,000 responses a month, with opt-in overage handling [1].","sources":[1]},{"key":"unlimited_surveys","value":null,"points":0,"note":"The pricing FAQ on survey limits has no readable answer; the page lists only workspaces and responses [1].","sources":[1]},{"key":"skip_logic","value":null,"points":0,"note":"Conditional logic is listed under the free Hobby plan; the Pro list does not repeat it [1][2].","sources":[1,2]},{"key":"randomisation","value":true,"points":4,"note":"Single select options can be shown in random order, or random except the last option [13].","sources":[13]},{"key":"multilingual","value":true,"points":5,"note":"One survey holds a translation per language, shared logic and results. Manual translation has no plan gate [3].","sources":[3]},{"key":"piping","value":true,"points":3,"note":"Recall information is listed on the Hobby plan [1].","sources":[1]},{"key":"quotas","value":true,"points":2,"note":"Quota management is listed on Scale and can stop new responses from a segment [1][4].","sources":[1,4]},{"key":"export","value":["CSV","Excel"],"points":4,"note":"Download offers all, filtered or selected responses as CSV or Excel; SPSS is not mentioned [5].","sources":[5]},{"key":"crosstab","value":null,"points":0,"note":"Not published in the docs on reading results, which describe filters only [5].","sources":[5]},{"key":"api","value":true,"points":4,"note":"The Management API lists and updates responses and manages webhooks; the free plan lists API access [1][9].","sources":[1,9]},{"key":"remove_branding","value":true,"points":4,"note":"Pro, $74 a month, lists hiding Formbricks branding [1].","sources":[1]},{"key":"sso","value":true,"points":4,"note":"Single sign-on is part of the Formbricks Enterprise Edition [10].","sources":[10]},{"key":"eu_data","value":true,"points":5,"note":"Formbricks Cloud is hosted in Germany; the pricing page says Frankfurt [1][6].","sources":[1,6]},{"key":"soc2_iso","value":true,"points":7,"note":"The security page says it is SOC 2 Type II and ISO 27001 compliant [6].","sources":[6]},{"key":"dpa","value":true,"points":3,"note":"A published data processing agreement takes effect without signature with the main agreement [7].","sources":[7]},{"key":"accessibility","value":true,"points":4,"note":"Docs publish a VPAT 2.5 summary for the survey interface, completed 9 August 2026 [8].","sources":[8]},{"key":"open_source","value":true,"points":3,"note":"The core application is licensed under AGPLv3; the enterprise folder has a separate licence [11][12].","sources":[11,12]}],"sources":[{"n":1,"title":"Formbricks Pricing","publisher":"Formbricks","url":"https://formbricks.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Conditional Logic","publisher":"Formbricks","url":"https://formbricks.com/docs/surveys/general-features/conditional-logic.md","accessed":"2026-10-08"},{"n":3,"title":"Multi-language Surveys","publisher":"Formbricks","url":"https://formbricks.com/docs/surveys/general-features/multi-language-surveys.md","accessed":"2026-10-08"},{"n":4,"title":"Quota Management","publisher":"Formbricks","url":"https://formbricks.com/docs/surveys/general-features/quota-management.md","accessed":"2026-10-08"},{"n":5,"title":"Reading Survey Results","publisher":"Formbricks","url":"https://formbricks.com/docs/surveys/analysis/reading-results.md","accessed":"2026-10-08"},{"n":6,"title":"Formbricks Security","publisher":"Formbricks","url":"https://formbricks.com/security","accessed":"2026-10-08"},{"n":7,"title":"Data Processing Agreement","publisher":"Formbricks","url":"https://formbricks.com/dpa","accessed":"2026-10-08"},{"n":8,"title":"Accessibility","publisher":"Formbricks","url":"https://formbricks.com/docs/platform/accessibility.md","accessed":"2026-10-08"},{"n":9,"title":"REST API","publisher":"Formbricks","url":"https://formbricks.com/docs/api-reference/rest-api.md","accessed":"2026-10-08"},{"n":10,"title":"OAuth & SSO","publisher":"Formbricks","url":"https://formbricks.com/docs/self-hosting/advanced/enterprise-features/oidc-sso.md","accessed":"2026-10-08"},{"n":11,"title":"formbricks/formbricks","publisher":"GitHub","url":"https://github.com/formbricks/formbricks","accessed":"2026-10-08"},{"n":12,"title":"Open-Source","publisher":"Formbricks","url":"https://formbricks.com/docs/platform/open-source.md","accessed":"2026-10-08"},{"n":13,"title":"Single Select","publisher":"Formbricks","url":"https://formbricks.com/docs/surveys/question-type/select-single.md","accessed":"2026-10-08"}]},{"id":"zoho-survey","name":"Zoho Survey","vendor":"Zoho","category":"survey-software","website":"https://www.zoho.com/survey/","rank":7,"of":12,"points":67,"by_criterion":[{"key":"price","name":"Price","earned":20,"available":20},{"key":"limits","name":"Limits","earned":4,"available":14},{"key":"logic","name":"Questions and logic","earned":14,"available":22},{"key":"results","name":"Results","earned":18,"available":18},{"key":"trust","name":"Security and trust","earned":11,"available":26}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 user","notes":"10 questions per survey, 100 responses per survey","src":[1]},{"name":"Basic","price":"$7.42/month, billed yearly","usd_month":7.42,"billing":"yearly","for":"1 user","notes":"Unlimited surveys and questions, 12,000 responses a year per survey","src":[1,2]},{"name":"Plus","price":"$25/month billed yearly, $35 monthly","usd_month":25,"billing":"yearly","for":"1 user","notes":"Adds skip logic and cross-tab reports; 3,000 responses per survey a month","src":[1,2]},{"name":"Pro","price":"$35/month billed yearly, $49 monthly","usd_month":35,"billing":"yearly","for":"1 user","notes":"Adds multilingual surveys, white-label and SPSS export","src":[1,2]}],"price_note":"The pricing page fills in prices with a script; the figures are the US dollar entries in the pricing data file the page loads [2].","lines":[{"key":"free_plan","value":true,"points":6,"note":"Free plan: unlimited surveys, 10 questions per survey, 100 responses per survey [1].","sources":[1]},{"key":"price","value":7.42,"points":14,"note":"Basic, $7.42 a month; the pricing data lists it for yearly billing only [2].","sources":[1,2]},{"key":"paid_responses","value":null,"points":0,"note":"Basic's 12,000 yearly cap is stated per survey, with unlimited surveys, so no monthly total [1].","sources":[1]},{"key":"unlimited_surveys","value":true,"points":4,"note":"Number of surveys and questions per survey are unlimited from Basic [1].","sources":[1]},{"key":"skip_logic","value":false,"points":0,"note":"The plan table lists skip logic from Plus; Basic has none [1].","sources":[1]},{"key":"randomisation","value":true,"points":4,"note":"Question randomization is listed on Basic and above [1].","sources":[1]},{"key":"multilingual","value":true,"points":5,"note":"Multilingual surveys, converting questions into 90+ languages, are listed on Pro and Enterprise [1].","sources":[1]},{"key":"piping","value":true,"points":3,"note":"Plan comparison lists Piping Logic from Basic: it inserts respondent answers into later questions or descriptions [9].","sources":[9]},{"key":"quotas","value":true,"points":2,"note":"Quota at survey level is listed on Basic and above [1].","sources":[1]},{"key":"export","value":["CSV","Excel","SPSS"],"points":6,"note":"XLS and CSV from Basic; SPSS from Pro; the help article lists CSV and SPSS [1][4].","sources":[1,4]},{"key":"crosstab","value":true,"points":4,"note":"Cross tab report is listed on Plus and above [1].","sources":[1]},{"key":"api","value":true,"points":4,"note":"Webhooks are listed from Pro ($35/month yearly) and send each new response to a URL you set [9][10].","sources":[9,10]},{"key":"remove_branding","value":true,"points":4,"note":"Basic's design customization lets you skip standard watermarks and add your logo [1].","sources":[1]},{"key":"sso","value":true,"points":4,"note":"Single sign-on to Zoho Survey is listed on Enterprise only; 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a help article covers them [2][4].","sources":[2,4]},{"key":"piping","value":null,"points":0,"note":"Not published on the vendor's survey builder help; it describes survey variables, not inserting answers into question text [5].","sources":[5]},{"key":"quotas","value":null,"points":0,"note":"Not published on the vendor's survey builder or features pages [2][5].","sources":[2,5]},{"key":"export","value":null,"points":0,"note":"Not published for raw responses; the report help article documents PDF downloads only [6].","sources":[6]},{"key":"crosstab","value":null,"points":0,"note":"Not published on the vendor's features page or reporting help [2][6].","sources":[2,6]},{"key":"api","value":null,"points":0,"note":"Features page lists APIs and webhooks, but no plan or public docs page was readable, and no plan is priced [2].","sources":[2]},{"key":"remove_branding","value":null,"points":0,"note":"White-labelling is listed, but no plan has a public price; the help article names no plan for custom domains [2][8].","sources":[2,8]},{"key":"sso","value":true,"points":4,"note":"Features page lists SSO with role-based permissions [2].","sources":[2]},{"key":"eu_data","value":true,"points":5,"note":"Data centres in the EU, in the AWS EU-CENTRAL-1 (Frankfurt) region [3].","sources":[3]},{"key":"soc2_iso","value":true,"points":7,"note":"Survey software page says 'ISO 27001:2022 certified'; the GDPR page shows a badge. No auditor named [2][3].","sources":[2,3]},{"key":"dpa","value":false,"points":0,"note":"The DPA is provided when you contact Zonka; it is not published or signed online [3].","sources":[3]},{"key":"accessibility","value":null,"points":0,"note":"Not published on the vendor's GDPR page; no accessibility report or WCAG statement is listed [3].","sources":[3]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's features pages; no public source is listed [2].","sources":[2]}],"sources":[{"n":1,"title":"Pricing for Zonka Feedback","publisher":"Zonka Feedback","url":"https://www.zonkafeedback.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Survey software","publisher":"Zonka Feedback","url":"https://www.zonkafeedback.com/survey-software","accessed":"2026-10-08"},{"n":3,"title":"GDPR","publisher":"Zonka Feedback","url":"https://www.zonkafeedback.com/gdpr","accessed":"2026-10-08"},{"n":4,"title":"Creating and Customizing your Surveys","publisher":"Zonka Feedback Help Center","url":"https://help.zonkafeedback.com/en/collections/2284219-creating-and-customizing-your-surveys","accessed":"2026-10-08"},{"n":5,"title":"All about the Survey Builder","publisher":"Zonka Feedback Help Center","url":"https://help.zonkafeedback.com/en/articles/5338662-all-about-the-survey-builder","accessed":"2026-10-08"},{"n":6,"title":"How to download Reports in Zonka Feedback?","publisher":"Zonka Feedback Help Center","url":"https://help.zonkafeedback.com/en/articles/3942900-how-to-download-reports-in-zonka-feedback","accessed":"2026-10-08"},{"n":7,"title":"Free survey maker","publisher":"Zonka Feedback","url":"https://www.zonkafeedback.com/guides/free-survey-maker","accessed":"2026-10-08"},{"n":8,"title":"Survey Themes & branding","publisher":"Zonka Feedback Help Center","url":"https://help.zonkafeedback.com/en/articles/12158782-survey-themes-branding","accessed":"2026-10-08"}]},{"id":"timecamp","name":"TimeCamp","vendor":"TimeCamp","category":"time-tracking-software","website":"https://www.timecamp.com/","rank":1,"of":12,"points":100,"by_criterion":[{"key":"platforms","name":"Systems","earned":18,"available":18},{"key":"tracking","name":"Tracking","earned":12,"available":12},{"key":"billing","name":"Billing","earned":23,"available":23},{"key":"reports","name":"Reports and links","earned":14,"available":14},{"key":"trust","name":"Security","earned":11,"available":11},{"key":"price","name":"Price","earned":22,"available":22}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Unlimited users","notes":"Timesheets, unlimited projects, two-factor sign-in, PDF export","src":[1,12]},{"name":"Starter","price":"$3.99/user/month","usd_month":3.99,"billing":"yearly","for":"Per user","notes":"$5.49 billed monthly; adds invoicing and Excel export","src":[1]},{"name":"Premium","price":"$6.99/user/month","usd_month":6.99,"billing":"yearly","for":"Per user","notes":"$9.99 billed monthly; adds project budgets","src":[1]},{"name":"Ultimate","price":"$9.99/user/month","usd_month":9.99,"billing":"yearly","for":"Per user","notes":"$13.99 billed monthly; adds timesheet approvals and SSO","src":[1]},{"name":"Enterprise","price":"Contact sales","usd_month":null,"billing":"quote","for":"Larger organizations","notes":"Custom setup","src":[1]}],"price_note":"The pricing table shows annual and monthly billing for each paid plan. Structured data on the same page lists different amounts for two plans; the visible table is used [1].","lines":[{"key":"platforms","value":["Windows app","macOS app","Linux app","iOS app","Android app","Web app"],"points":12,"note":"Desktop app installs on Windows, macOS and Linux; Android and iOS apps exist; the web app runs at app.timecamp.com [2][3][4].","sources":[2,3,4]},{"key":"browser_ext","value":true,"points":3,"note":"Official plugin for Chrome and Microsoft Edge; click the toolbar icon, pick a task and start tracking [5].","sources":[5]},{"key":"offline","value":true,"points":3,"note":"Home page FAQ: the apps keep tracking in the background without internet and the data syncs automatically once back online [2].","sources":[2]},{"key":"idle","value":true,"points":7,"note":"The desktop app registers away time after a set idle period; you leave it or assign an activity to it [6].","sources":[6]},{"key":"auto_tracker","value":true,"points":5,"note":"The desktop app logs website and application names, and window titles when that option is on [7].","sources":[7]},{"key":"approval","value":true,"points":6,"note":"The Ultimate plan lists timesheet approvals [1].","sources":[1]},{"key":"invoicing","value":true,"points":8,"note":"Invoices can be built from tracked project hours; Starter and above list invoicing [8][1].","sources":[8,1]},{"key":"rates","value":true,"points":6,"note":"Hourly rates are set per user, project or task; revenue and margin reports show amounts [9][10].","sources":[9,10]},{"key":"budgets","value":true,"points":3,"note":"Project budgets in hours or fee; email alert at 80% and 100%. Listed from the Premium plan [11][1].","sources":[11,1]},{"key":"export","value":["CSV","Excel","PDF"],"points":3,"note":"Reports download as Excel, PDF or CSV [12].","sources":[12]},{"key":"scheduled_reports","value":true,"points":2,"note":"Reports can be sent as periodical emails to chosen recipients [12].","sources":[12]},{"key":"api","value":true,"points":3,"note":"Public API reference at developer.timecamp.com lists entries and timer endpoints [13].","sources":[13]},{"key":"integrations","value":["Jira","Asana","Trello","QuickBooks","Slack","Google Calendar"],"points":6,"note":"All six are listed by name on the integrations page, none marked legacy or tied to Zapier [14].","sources":[14]},{"key":"sso","value":true,"points":3,"note":"SSO through SAML 2.0 with providers such as Okta and OneLogin; the Ultimate plan lists SSO login [15][1].","sources":[15,1]},{"key":"soc2_iso","value":true,"points":5,"note":"Security page says TimeCamp is certified for ISO 27001 by ISOCERT [16].","sources":[16]},{"key":"two_factor","value":true,"points":3,"note":"Help page describes two-factor authentication for accounts; the Free plan lists it [17][1].","sources":[17,1]},{"key":"free_plan","value":true,"points":7,"note":"Free plan is listed as free forever with timesheets and unlimited projects [1].","sources":[1]},{"key":"free_users","value":999,"points":3,"note":"The Free plan lists unlimited users; unlimited is recorded as 999 [1].","sources":[1]},{"key":"price","value":3.99,"points":12,"note":"Starter, $3.99 per user a month billed annually [1].","sources":[1]}],"sources":[{"n":1,"title":"TimeCamp pricing","publisher":"TimeCamp","url":"https://www.timecamp.com/pricing/","accessed":"2026-10-08"},{"n":2,"title":"TimeCamp home page","publisher":"TimeCamp","url":"https://www.timecamp.com/","accessed":"2026-10-08"},{"n":3,"title":"Desktop application","publisher":"TimeCamp Help","url":"https://help.timecamp.com/help/desktop-application","accessed":"2026-10-08"},{"n":4,"title":"Mobile app","publisher":"TimeCamp Help","url":"https://help.timecamp.com/help/mobile-app","accessed":"2026-10-08"},{"n":5,"title":"Browser plugin","publisher":"TimeCamp Help","url":"https://help.timecamp.com/help/browser-plugin","accessed":"2026-10-08"},{"n":6,"title":"Away time","publisher":"TimeCamp Help","url":"https://help.timecamp.com/help/away-time","accessed":"2026-10-08"},{"n":7,"title":"Tracking computer data","publisher":"TimeCamp Help","url":"https://help.timecamp.com/help/tracking-computer-data","accessed":"2026-10-08"},{"n":8,"title":"Creating an invoice","publisher":"TimeCamp Help","url":"https://help.timecamp.com/help/creating-invoice","accessed":"2026-10-08"},{"n":9,"title":"Specific billing rates","publisher":"TimeCamp Help","url":"https://help.timecamp.com/help/specific-billing-rates","accessed":"2026-10-08"},{"n":10,"title":"Finance reports","publisher":"TimeCamp Help","url":"https://help.timecamp.com/help/finance","accessed":"2026-10-08"},{"n":11,"title":"Budget","publisher":"TimeCamp Help","url":"https://help.timecamp.com/help/budget","accessed":"2026-10-08"},{"n":12,"title":"Reports basics","publisher":"TimeCamp Help","url":"https://help.timecamp.com/help/reports-basics","accessed":"2026-10-08"},{"n":13,"title":"TimeCamp API","publisher":"TimeCamp","url":"https://developer.timecamp.com/","accessed":"2026-10-08"},{"n":14,"title":"TimeCamp integrations","publisher":"TimeCamp","url":"https://www.timecamp.com/integrations/","accessed":"2026-10-08"},{"n":15,"title":"Single sign-on (SSO)","publisher":"TimeCamp Help","url":"https://help.timecamp.com/help/sso","accessed":"2026-10-08"},{"n":16,"title":"TimeCamp security","publisher":"TimeCamp","url":"https://www.timecamp.com/security/","accessed":"2026-10-08"},{"n":17,"title":"Two-factor authentication","publisher":"TimeCamp Help","url":"https://help.timecamp.com/help/two-factor-authentication","accessed":"2026-10-08"}]},{"id":"clockify","name":"Clockify","vendor":"CAKE.com","category":"time-tracking-software","website":"https://clockify.me/","rank":2,"of":12,"points":96,"by_criterion":[{"key":"platforms","name":"Systems","earned":18,"available":18},{"key":"tracking","name":"Tracking","earned":12,"available":12},{"key":"billing","name":"Billing","earned":23,"available":23},{"key":"reports","name":"Reports and links","earned":13,"available":14},{"key":"trust","name":"Security","earned":8,"available":11},{"key":"price","name":"Price","earned":22,"available":22}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 5 users","notes":"Unlimited tracking; 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The Windows app help article says offline entries sync once you are back online [1][12].","sources":[1,12]},{"key":"idle","value":true,"points":7,"note":"A notification asks you to discard or keep idle time; available in Windows and Mac desktop apps and the Chrome and Firefox extension [5].","sources":[5]},{"key":"auto_tracker","value":true,"points":5,"note":"The auto tracker records application names and document or window titles; the pricing table shows it on every plan [6][1].","sources":[6,1]},{"key":"approval","value":true,"points":6,"note":"Timesheet approval is listed from the Standard plan [1].","sources":[1]},{"key":"invoicing","value":true,"points":8,"note":"Invoices from tracked time need Standard, Pro or Enterprise [7].","sources":[7]},{"key":"rates","value":true,"points":6,"note":"Billable rates are listed from Basic; the Free plan cannot set hourly rates [1][8].","sources":[1,8]},{"key":"budgets","value":true,"points":3,"note":"Budget alerts are listed from Pro; the project budget help article says you get alerts when about to go over budget [1][11].","sources":[1,11]},{"key":"export","value":["CSV","Excel","PDF"],"points":3,"note":"Free reports export PDF only; CSV and Excel exports are on paid plans [1][8].","sources":[1,8]},{"key":"scheduled_reports","value":true,"points":2,"note":"Scheduled email reports are listed from the Pro plan [1].","sources":[1]},{"key":"api","value":true,"points":3,"note":"Public API v1 reference includes time entry endpoints such as adding a new time entry [10].","sources":[10]},{"key":"integrations","value":["Jira","Asana","Trello","QuickBooks","Google Calendar"],"points":5,"note":"Five are listed by name, none marked legacy; Slack does not appear on the integrations page [3].","sources":[3]},{"key":"sso","value":true,"points":3,"note":"The SSO page says SAML2 single sign-on, with Okta and OneLogin, is available on the Enterprise plan [9].","sources":[9]},{"key":"soc2_iso","value":true,"points":5,"note":"CAKE.com's security page names a SOC 2 Type II report and ISO/IEC 27001:2022 [4].","sources":[4]},{"key":"two_factor","value":null,"points":0,"note":"Not found on the vendor's pricing, features or security pages [1][4].","sources":[1,4]},{"key":"free_plan","value":true,"points":7,"note":"A Free plan is listed with no time limit [1].","sources":[1]},{"key":"free_users","value":5,"points":3,"note":"The pricing card and help centre say 5 active users, including the owner; the FAQ's 4 invitees is the same limit [1][8].","sources":[1,8]},{"key":"price","value":3.99,"points":12,"note":"Basic, $3.99 per user a month billed yearly [1].","sources":[1]}],"sources":[{"n":1,"title":"Clockify pricing","publisher":"Clockify","url":"https://clockify.me/pricing","accessed":"2026-10-08"},{"n":2,"title":"Clockify apps and extensions","publisher":"Clockify","url":"https://clockify.me/apps","accessed":"2026-10-08"},{"n":3,"title":"Clockify integrations","publisher":"Clockify","url":"https://clockify.me/integrations","accessed":"2026-10-08"},{"n":4,"title":"CAKE.com security","publisher":"CAKE.com","url":"https://cake.com/security","accessed":"2026-10-08"},{"n":5,"title":"Idle detection","publisher":"Clockify","url":"https://clockify.me/help/track-time-and-expenses/idle-detection","accessed":"2026-10-08"},{"n":6,"title":"Auto tracker","publisher":"Clockify","url":"https://clockify.me/help/track-time-and-expenses/auto-tracker","accessed":"2026-10-08"},{"n":7,"title":"Create and manage invoices","publisher":"Clockify","url":"https://clockify.me/help/projects/invoicing","accessed":"2026-10-08"},{"n":8,"title":"Updates to Clockify Free Plan","publisher":"Clockify","url":"https://clockify.me/help/administration/updates-to-clockify-free-plan","accessed":"2026-10-08"},{"n":9,"title":"SSO time tracking","publisher":"Clockify","url":"https://clockify.me/sso-time-tracking","accessed":"2026-10-08"},{"n":10,"title":"Clockify API documentation","publisher":"Clockify","url":"https://docs.clockify.me/","accessed":"2026-10-08"},{"n":11,"title":"Project budget","publisher":"Clockify","url":"https://clockify.me/help/projects/project-budget","accessed":"2026-10-08"},{"n":12,"title":"Clockify Windows desktop app","publisher":"Clockify","url":"https://clockify.me/help/apps/windows-desktop-app","accessed":"2026-10-08"}]},{"id":"hubstaff","name":"Hubstaff","vendor":"Hubstaff","category":"time-tracking-software","website":"https://hubstaff.com/","rank":3,"of":12,"points":89,"by_criterion":[{"key":"platforms","name":"Systems","earned":18,"available":18},{"key":"tracking","name":"Tracking","earned":12,"available":12},{"key":"billing","name":"Billing","earned":23,"available":23},{"key":"reports","name":"Reports and links","earned":12,"available":14},{"key":"trust","name":"Security","earned":8,"available":11},{"key":"price","name":"Price","earned":16,"available":22}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person (organization owner only)","notes":"Time tracking, limited screenshots, no scheduled reports","src":[1,2]},{"name":"Small Business Essentials","price":"$144/year","usd_month":12,"billing":"yearly","for":"Owner plus 3 paid seats","notes":"Special offer for qualifying new organizations, shown at signup; flat fee, annual only, no add-ons","src":[2,3]},{"name":"Starter","price":"$4.99/seat/month","usd_month":4.99,"billing":"yearly","for":"Per seat, 2 seats minimum","notes":"Basic time tracking and activity levels","src":[1,3]},{"name":"Grow","price":"$7.50/seat/month","usd_month":7.5,"billing":"yearly","for":"Per seat, 2 seats minimum","notes":"Adds idle timeout, project budgets and expenses","src":[1,3]},{"name":"Team","price":"$10/seat/month","usd_month":10,"billing":"yearly","for":"Per seat, 2 seats minimum","notes":"Adds timesheet approvals, client budgets and scheduling","src":[1,2]},{"name":"Enterprise","price":"Contact sales","usd_month":null,"billing":"quote","for":"Larger organizations","notes":"Single sign-on and higher API limits","src":[1,2]}],"price_note":"The pricing page data labels the listed per-seat prices as annual. Per-seat plans bill monthly, quarterly or yearly, and the smallest billable count is 2 seats [1][3]. Small Business Essentials is a special offer for qualifying new organizations that appears at signup, not on the pricing page, so it is not used as the regular price [2].","lines":[{"key":"platforms","value":["Windows app","macOS app","Linux app","iOS app","Android app","Web app"],"points":12,"note":"Download page lists desktop apps for three systems, iOS and Android apps, and a \"Hubstaff Browser App\", counted as the web app [4].","sources":[4]},{"key":"browser_ext","value":true,"points":3,"note":"The download page lists a Hubstaff Chrome extension [4].","sources":[4]},{"key":"offline","value":true,"points":3,"note":"The timer stores activity locally while offline and uploads it once the connection returns [8].","sources":[8]},{"key":"idle","value":true,"points":7,"note":"The app prompts the user to keep or discard idle time; Grow lists idle time out, Team custom settings [7][2].","sources":[7,2]},{"key":"auto_tracker","value":true,"points":5,"note":"Desktop timer apps record apps and URLs visited while tracking [10]; limited on Starter and Grow, unlimited on Team [1].","sources":[10,1]},{"key":"approval","value":true,"points":6,"note":"Members submit timesheets and managers approve or deny them; listed from the Team plan [11][2].","sources":[11,2]},{"key":"invoicing","value":true,"points":8,"note":"A new invoice generates line items from the team's time recordings, using bill rates [12].","sources":[12]},{"key":"rates","value":true,"points":6,"note":"Bill rates are set per member and overridden per project; the time and activity report lists Billed amount as an option [13][14].","sources":[13,14]},{"key":"budgets","value":true,"points":3,"note":"Project budgets in hours or cost email budget alerts at a chosen percentage; offered from Grow [15][1].","sources":[15,1]},{"key":"export","value":["CSV","PDF"],"points":2,"note":"Reports download as QuickBooks format, CSV or PDF; Excel is not listed [16].","sources":[16]},{"key":"scheduled_reports","value":true,"points":2,"note":"Reports can be scheduled by email daily, weekly, bi-weekly or monthly, as PDF or CSV [17].","sources":[17]},{"key":"api","value":true,"points":3,"note":"A public developer portal documents API endpoints, including time entries and activities [18].","sources":[18]},{"key":"integrations","value":["Jira","Asana","Trello","QuickBooks","Slack"],"points":5,"note":"Five of six listed by name with descriptions; Google Calendar has no description and its setup guide runs through Zapier, so it is excluded [5][19].","sources":[5,19]},{"key":"sso","value":false,"points":0,"note":"Single sign-on is listed only for Enterprise, which the pricing data describes as contact sales [1][2].","sources":[1,2]},{"key":"soc2_iso","value":true,"points":5,"note":"The security page names SOC 2 Type II; a separate page says Hubstaff was SOC 2 Type II compliant as of December 10, 2021 [6][20].","sources":[6,20]},{"key":"two_factor","value":true,"points":3,"note":"Owners and managers can require team members to turn on two-factor authentication [9].","sources":[9]},{"key":"free_plan","value":true,"points":7,"note":"Help article and the pricing page data list a Free plan that tracks time for one person [2][1].","sources":[2,1]},{"key":"free_users","value":1,"points":0,"note":"The Free plan accommodates one person, the organization owner only [2].","sources":[2]},{"key":"price","value":4.99,"points":9,"note":"Starter, $4.99 per seat a month on annual billing, 2 seats minimum [1][3].","sources":[1,3]}],"sources":[{"n":1,"title":"Hubstaff Pricing Plans","publisher":"Hubstaff","url":"https://hubstaff.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Plans and pricing","publisher":"Hubstaff Help","url":"https://support.hubstaff.com/new-pricing-and-plans/","accessed":"2026-10-08"},{"n":3,"title":"About Hubstaff's per-seat pricing","publisher":"Hubstaff 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Enterprise is custom [1].","lines":[{"key":"platforms","value":["Windows app","macOS app","Linux app","iOS app","Android app","Web app"],"points":12,"note":"Download page lists Windows, macOS, Linux, iOS and Android apps; the home page describes a browser-based web app [2][7][12].","sources":[2,7,12]},{"key":"browser_ext","value":true,"points":3,"note":"Download page lists extensions for Chrome, Firefox, Opera, Edge and Safari [2].","sources":[2]},{"key":"offline","value":true,"points":3,"note":"Feature page says the desktop app keeps recording during an outage and syncs automatically when the connection returns [8].","sources":[8]},{"key":"idle","value":true,"points":7,"note":"Desktop setting Detect idle time shows a dialog to keep the time, add a break or add a new entry [6].","sources":[6]},{"key":"auto_tracker","value":true,"points":5,"note":"Desktop app can record apps and websites you use, shown in an Apps Usage report; it builds totals, not a timeline [6][14].","sources":[6,14]},{"key":"approval","value":true,"points":6,"note":"Help describes submitting, withdrawing, approving and rejecting timesheets; 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CSV not mentioned [1][9].","sources":[1,9]},{"key":"scheduled_reports","value":true,"points":2,"note":"Pro lists saving and scheduling reports to email [1]; a detailed report can go daily, weekly, monthly or yearly to users or clients [9].","sources":[1,9]},{"key":"api","value":true,"points":3,"note":"Public API docs list time log endpoints; API access is on Basic and Pro, and API keys need a paid plan [1][11][12].","sources":[1,11,12]},{"key":"integrations","value":["Jira","Asana","QuickBooks"],"points":3,"note":"Integrations page lists Jira, Asana and QuickBooks without a Zapier tag; Google Calendar needs Zapier [2][10].","sources":[2,10]},{"key":"sso","value":true,"points":3,"note":"Pro lists SSO login [1]; the security page names Microsoft Azure SSO (Entra ID) [5]. 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the docs say tray timer actions are disabled with no connection [3].","sources":[3,5,6]},{"key":"idle","value":true,"points":7,"note":"The desktop app detects inactivity and prompts you to discard or adjust the idle time [3].","sources":[3]},{"key":"auto_tracker","value":true,"points":5,"note":"Auto-Tracker starts and stops the timer from the active app or window; docs say it is on all plans [3][2].","sources":[3,2]},{"key":"approval","value":true,"points":6,"note":"Timesheet approvals are listed under the Premium plan [1].","sources":[1]},{"key":"invoicing","value":null,"points":0,"note":"No plan or help page describes creating invoices; the home page mentions built-in invoicing only in passing [15][1].","sources":[15,1]},{"key":"rates","value":true,"points":6,"note":"Billable rates are listed from the Starter plan [1].","sources":[1]},{"key":"budgets","value":true,"points":3,"note":"Project alerts on a time estimate or fixed fee send an email at a threshold; the article calls them a Starter feature [13].","sources":[13]},{"key":"export","value":["CSV","Excel","PDF"],"points":3,"note":"Time logs export as PDF, CSV and XLSX; CSV and XLSX need Starter or higher [11].","sources":[11]},{"key":"scheduled_reports","value":true,"points":2,"note":"Premium and Enterprise can email a saved report link daily, weekly or monthly [12].","sources":[12]},{"key":"api","value":true,"points":3,"note":"Public API v9 documentation includes a Tracking section for running time entries [14].","sources":[14]},{"key":"integrations","value":["Jira","Asana","Slack","Google Calendar"],"points":4,"note":"All six are listed; Trello and QuickBooks Online are marked legacy and unsupported, so they do not count [7].","sources":[7]},{"key":"sso","value":true,"points":3,"note":"SAML2 single sign-on works with Okta, Entra ID, OneLogin and Google Workspace on Premium and Enterprise [10].","sources":[10]},{"key":"soc2_iso","value":true,"points":5,"note":"The security policy names a completed SOC 2 Type II attestation and ISO/IEC 27001:2022 certification [8].","sources":[8]},{"key":"two_factor","value":true,"points":3,"note":"A help article describes two-factor authentication for password sign-ins; it does not name plans [9].","sources":[9]},{"key":"free_plan","value":true,"points":7,"note":"A Free plan is listed on the pricing page [1].","sources":[1]},{"key":"free_users","value":3,"points":1,"note":"The pricing FAQ and the Android page say up to 3 users; the pricing card says only a limited number [1][5].","sources":[1,5]},{"key":"price","value":9,"points":3,"note":"Starter, $9 per user a month billed yearly [1].","sources":[1]}],"sources":[{"n":1,"title":"Toggl Track pricing","publisher":"Toggl","url":"https://toggl.com/track/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Toggl Track for Windows","publisher":"Toggl","url":"https://toggl.com/apps/desktop/windows","accessed":"2026-10-08"},{"n":3,"title":"Toggl Desktop App","publisher":"Toggl","url":"https://docs.toggl.com/toggl-2-0-desktop-app","accessed":"2026-10-08"},{"n":4,"title":"Toggl Browser Extension","publisher":"Toggl","url":"https://docs.toggl.com/toggl-2-0-browser-extension","accessed":"2026-10-08"},{"n":5,"title":"Toggl Track for Android","publisher":"Toggl","url":"https://toggl.com/apps/mobile/android","accessed":"2026-10-08"},{"n":6,"title":"Toggl Track for iOS","publisher":"Toggl","url":"https://toggl.com/apps/mobile/ios","accessed":"2026-10-08"},{"n":7,"title":"Toggl integrations","publisher":"Toggl","url":"https://toggl.com/track/integrations/","accessed":"2026-10-08"},{"n":8,"title":"Toggl security policy","publisher":"Toggl","url":"https://toggl.com/legal/security-policy","accessed":"2026-10-08"},{"n":9,"title":"Setting up two-factor authentication (2FA)","publisher":"Toggl","url":"https://docs.toggl.com/setting-up-two-factor-authentication","accessed":"2026-10-08"},{"n":10,"title":"Setting up and managing single sign-on (SSO)","publisher":"Toggl","url":"https://docs.toggl.com/setting-up-and-managing-single-sign-on-sso","accessed":"2026-10-08"},{"n":11,"title":"Exporting reports from Toggl","publisher":"Toggl","url":"https://docs.toggl.com/exporting-reports-from-toggl","accessed":"2026-10-08"},{"n":12,"title":"Scheduling report emails in Toggl","publisher":"Toggl","url":"https://docs.toggl.com/scheduling-report-emails-in-toggl","accessed":"2026-10-08"},{"n":13,"title":"Time tracking reminders and project alerts","publisher":"Toggl","url":"https://docs.toggl.com/time-tracking-reminders-and-project-alerts","accessed":"2026-10-08"},{"n":14,"title":"Toggl Track API documentation","publisher":"Toggl","url":"https://engineering.toggl.com/docs/track/tracking/","accessed":"2026-10-08"},{"n":15,"title":"Toggl Track","publisher":"Toggl","url":"https://toggl.com/track/","accessed":"2026-10-08"}]},{"id":"paymo","name":"Paymo","vendor":"Paymo","category":"time-tracking-software","website":"https://www.paymoapp.com/","rank":7,"of":12,"points":69,"by_criterion":[{"key":"platforms","name":"Systems","earned":12,"available":18},{"key":"tracking","name":"Tracking","earned":12,"available":12},{"key":"billing","name":"Billing","earned":20,"available":23},{"key":"reports","name":"Reports and links","earned":6,"available":14},{"key":"trust","name":"Security","earned":3,"available":11},{"key":"price","name":"Price","earned":16,"available":22}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 user","notes":"Unlimited invoices; 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The pricing page shows monthly billing: Solo, Plus and Pro cost less for the first 3 months, then $9.9, $15.9 and $23.9 [1][2].","lines":[{"key":"platforms","value":["Windows app","macOS app","Linux app","iOS app","Android app","Web app"],"points":12,"note":"Downloads page lists Paymo Track for Windows, macOS and Linux plus iOS and Android; the home page points to the web app [3][4].","sources":[3,4]},{"key":"browser_ext","value":null,"points":0,"note":"Not published on the vendor's downloads or home pages [3][4].","sources":[3,4]},{"key":"offline","value":null,"points":0,"note":"Not published on the vendor's downloads or time tracking help pages [3][6].","sources":[3,6]},{"key":"idle","value":true,"points":7,"note":"Desktop widget help: after the inactivity limit you can keep or discard idle time [15]. Paymo Track has an idle detection setting [6].","sources":[6,15]},{"key":"auto_tracker","value":true,"points":5,"note":"Paymo Track shows the apps you used in the timesheet and can match them to tasks; sites and files are not mentioned [6].","sources":[6]},{"key":"approval","value":true,"points":6,"note":"Pricing lists Timesheet Approvals under Pro [1]. Help says users submit entries and only admins approve or reject, with a reason [7].","sources":[1,7]},{"key":"invoicing","value":true,"points":8,"note":"Help says a Timesheet option creates an invoice based on tracked time; Free lists unlimited invoices [1][8].","sources":[1,8]},{"key":"rates","value":true,"points":6,"note":"Features say you set an hourly price rate on a work item or a resource [5].","sources":[5]},{"key":"budgets","value":null,"points":0,"note":"Features describe budget alerts for tasks only, not projects [5].","sources":[5]},{"key":"export","value":null,"points":0,"note":"Time report help names no export formats; features say only various file formats [5][12].","sources":[5,12]},{"key":"scheduled_reports","value":null,"points":0,"note":"Not published on the vendor's features or time report help pages [5][12].","sources":[5,12]},{"key":"api","value":true,"points":3,"note":"Help links public API documentation on GitHub, which lists a Time Entries resource [13][14].","sources":[13,14]},{"key":"integrations","value":["QuickBooks","Slack","Google Calendar"],"points":3,"note":"Integrations help lists QuickBooks Online, Slack and Google Calendar; Jira, Asana and Trello are not listed [9].","sources":[9]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's features or GDPR help pages [5][11].","sources":[5,11]},{"key":"soc2_iso","value":null,"points":0,"note":"Not published on the vendor's home page or GDPR help page [4][11].","sources":[4,11]},{"key":"two_factor","value":true,"points":3,"note":"Help describes two-factor sign-in with an authenticator app, with SMS codes as an extra method [10].","sources":[10]},{"key":"free_plan","value":true,"points":7,"note":"Pricing lists a Free plan, limited to 1 user [1].","sources":[1]},{"key":"free_users","value":1,"points":0,"note":"Pricing says the Free plan is limited to 1 user [1].","sources":[1]},{"key":"price","value":5.9,"points":9,"note":"Solo, 1 user, $5.9 a month on yearly billing [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"Pricing & Signup","publisher":"Paymo","url":"https://www.paymoapp.com/pricing/","accessed":"2026-10-08"},{"n":2,"title":"How much does Paymo cost?","publisher":"Paymo Help","url":"https://help.paymoapp.com/en/articles/11340-howmuchdoespaymocost","accessed":"2026-10-08"},{"n":3,"title":"Paymo Track downloads","publisher":"Paymo","url":"https://www.paymoapp.com/downloads/","accessed":"2026-10-08"},{"n":4,"title":"Paymo home","publisher":"Paymo","url":"https://www.paymoapp.com/","accessed":"2026-10-08"},{"n":5,"title":"Paymo features","publisher":"Paymo","url":"https://www.paymoapp.com/features/","accessed":"2026-10-08"},{"n":6,"title":"How to record your time using Paymo Track","publisher":"Paymo Help","url":"https://help.paymoapp.com/en/articles/16876-how-to-record-your-time-using-paymo-track","accessed":"2026-10-08"},{"n":7,"title":"How to use timesheet approvals","publisher":"Paymo Help","url":"https://help.paymoapp.com/en/articles/43605-how-to-use-timesheet-approvals","accessed":"2026-10-08"},{"n":8,"title":"How do I create an invoice?","publisher":"Paymo Help","url":"https://help.paymoapp.com/en/articles/11737-how-do-i-create-an-invoice","accessed":"2026-10-08"},{"n":9,"title":"Paymo integrations","publisher":"Paymo Help","url":"https://help.paymoapp.com/en/articles/11787-paymointegrations","accessed":"2026-10-08"},{"n":10,"title":"Enable two-factor authentication","publisher":"Paymo Help","url":"https://help.paymoapp.com/en/articles/34876-enable-two-factor-authentication","accessed":"2026-10-08"},{"n":11,"title":"Is Paymo GDPR compliant?","publisher":"Paymo Help","url":"https://help.paymoapp.com/en/articles/11842-is-paymo-gdpr-compliant","accessed":"2026-10-08"},{"n":12,"title":"How to share time reports","publisher":"Paymo Help","url":"https://help.paymoapp.com/en/articles/11826-how-to-share-time-reports","accessed":"2026-10-08"},{"n":13,"title":"Paymo API","publisher":"Paymo Help","url":"https://help.paymoapp.com/en/articles/11788-PaymoAPI","accessed":"2026-10-08"},{"n":14,"title":"paymoapp/api","publisher":"GitHub","url":"https://github.com/paymoapp/api","accessed":"2026-10-08"},{"n":15,"title":"How does the desktop widget work?","publisher":"Paymo Help","url":"https://help.paymoapp.com/en/articles/11580-how-does-the-desktop-widget-work","accessed":"2026-10-08"}]},{"id":"everhour","name":"Everhour","vendor":"Everhour","category":"time-tracking-software","website":"https://everhour.com/","rank":8,"of":12,"points":63,"by_criterion":[{"key":"platforms","name":"Systems","earned":11,"available":18},{"key":"tracking","name":"Tracking","earned":0,"available":12},{"key":"billing","name":"Billing","earned":23,"available":23},{"key":"reports","name":"Reports and links","earned":13,"available":14},{"key":"trust","name":"Security","earned":3,"available":11},{"key":"price","name":"Price","earned":13,"available":22}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Up to 5 users","notes":"Time tracking, projects, reports, export; no integrations","src":[1,2]},{"name":"Team","price":"$8.50/seat/month","usd_month":8.5,"billing":"yearly","for":"Minimum 5 seats","notes":"$10 per seat billed monthly; all features, billing, budgeting, invoicing and SSO","src":[1,2]},{"name":"Custom","price":"Contact sales","usd_month":null,"billing":"quote","for":"Minimum 50 seats","notes":"Volume discounts and a dedicated manager","src":[1]}],"price_note":"The yearly plan saves 15% against monthly billing and is paid in advance with no refund for unused months [1][2].","lines":[{"key":"platforms","value":["macOS app","iOS app","Android app","Web app"],"points":8,"note":"macOS desktop app, iOS and Android apps and a web app. Windows is marked coming soon; no Linux app is listed [3][4][5].","sources":[3,4,5]},{"key":"browser_ext","value":true,"points":3,"note":"Extensions for Chrome, Safari and Firefox, with timer controls; Edge users install the Chrome one [6].","sources":[6]},{"key":"offline","value":false,"points":0,"note":"The desktop and mobile apps need an internet connection to start timers or add entries [4][5].","sources":[4,5]},{"key":"idle","value":null,"points":0,"note":"Not published on the vendor's desktop app and browser extension pages [4][6].","sources":[4,6]},{"key":"auto_tracker","value":null,"points":0,"note":"The desktop app page describes screenshots only, not a log of apps, files or sites [4].","sources":[4]},{"key":"approval","value":true,"points":6,"note":"Users request approval; admins approve or reject timesheets in the Team page. Time approval is a Team plan feature [9][2].","sources":[9,2]},{"key":"invoicing","value":true,"points":8,"note":"The Create invoice button builds an invoice from billable tracked time and expenses [10].","sources":[10]},{"key":"rates","value":true,"points":6,"note":"Billable rates per member, overridden per project; report columns include Billable Amount [11][10][16].","sources":[11,10,16]},{"key":"budgets","value":true,"points":3,"note":"Budgets in hours or fees; the admin can pick a percentage at which chosen admins are notified [12].","sources":[12]},{"key":"export","value":["CSV","Excel","PDF"],"points":3,"note":"Reports export in CSV, XLSX or PDF [13].","sources":[13]},{"key":"scheduled_reports","value":true,"points":2,"note":"Send to Email can deliver a report once or on a recurring schedule [13].","sources":[13]},{"key":"api","value":true,"points":3,"note":"Public REST API documentation covers programmatic access to time records and other data [15].","sources":[15]},{"key":"integrations","value":["Jira","Asana","Trello","QuickBooks","Slack"],"points":5,"note":"Five listed as native integrations; Google Calendar is not listed [14].","sources":[14]},{"key":"sso","value":true,"points":3,"note":"SSO through any SAML 2.0 provider, with Okta and OneLogin guides; available on the Team plan [8].","sources":[8]},{"key":"soc2_iso","value":false,"points":0,"note":"Security page says it relies on its host's SOC 2 audit; no Everhour report or ISO 27001 is named [7].","sources":[7]},{"key":"two_factor","value":null,"points":0,"note":"Not published on the vendor's security page [7].","sources":[7]},{"key":"free_plan","value":true,"points":7,"note":"Free plan lists time tracking, projects, reports and data export [1].","sources":[1]},{"key":"free_users","value":5,"points":3,"note":"The pricing page and the help center both say the Free plan allows up to 5 users [1][2].","sources":[1,2]},{"key":"price","value":8.5,"points":3,"note":"Team plan, $8.50 per seat a month billed yearly; 5 seats minimum, $510 a year [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"Everhour pricing","publisher":"Everhour","url":"https://everhour.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Everhour pricing plans","publisher":"Everhour Help","url":"https://support.everhour.com/article/383-everhour-pricing-plans","accessed":"2026-10-08"},{"n":3,"title":"Everhour home page","publisher":"Everhour","url":"https://everhour.com/","accessed":"2026-10-08"},{"n":4,"title":"Everhour desktop app","publisher":"Everhour","url":"https://everhour.com/desktop-app","accessed":"2026-10-08"},{"n":5,"title":"Everhour mobile app","publisher":"Everhour","url":"https://everhour.com/mobile-app","accessed":"2026-10-08"},{"n":6,"title":"Everhour browser extensions","publisher":"Everhour","url":"https://everhour.com/extensions","accessed":"2026-10-08"},{"n":7,"title":"Everhour security","publisher":"Everhour","url":"https://everhour.com/security","accessed":"2026-10-08"},{"n":8,"title":"Setting up single sign-on (SSO)","publisher":"Everhour Help","url":"https://support.everhour.com/article/565-setting-up-single-sign-on-sso","accessed":"2026-10-08"},{"n":9,"title":"Time approval (admin)","publisher":"Everhour Help","url":"https://support.everhour.com/article/473-time-approval-admin","accessed":"2026-10-08"},{"n":10,"title":"Creating an invoice","publisher":"Everhour Help","url":"https://support.everhour.com/article/432-creating-an-invoice","accessed":"2026-10-08"},{"n":11,"title":"Billable and cost rates","publisher":"Everhour Help","url":"https://support.everhour.com/article/521-billable-and-cost-rates","accessed":"2026-10-08"},{"n":12,"title":"Budgeting","publisher":"Everhour Help","url":"https://support.everhour.com/article/501-budgeting","accessed":"2026-10-08"},{"n":13,"title":"Downloading and scheduling reports to email","publisher":"Everhour Help","url":"https://support.everhour.com/article/515-downloading-and-scheduling-reports","accessed":"2026-10-08"},{"n":14,"title":"Everhour integrations","publisher":"Everhour","url":"https://everhour.com/integrations","accessed":"2026-10-08"},{"n":15,"title":"Everhour API","publisher":"Everhour","url":"https://developers.everhour.com/","accessed":"2026-10-08"},{"n":16,"title":"Columns in reports","publisher":"Everhour Help","url":"https://support.everhour.com/article/511-columns-in-reports-how-to","accessed":"2026-10-08"}]},{"id":"harvest","name":"Harvest","vendor":"Harvest","category":"time-tracking-software","website":"https://www.getharvest.com/","rank":9,"of":12,"points":63,"by_criterion":[{"key":"platforms","name":"Systems","earned":16,"available":18},{"key":"tracking","name":"Tracking","earned":0,"available":12},{"key":"billing","name":"Billing","earned":23,"available":23},{"key":"reports","name":"Reports and links","earned":11,"available":14},{"key":"trust","name":"Security","earned":3,"available":11},{"key":"price","name":"Price","earned":10,"available":22}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 seat, 2 projects","notes":"Time tracking, invoicing, expense tracking","src":[1]},{"name":"Teams","price":"$9/seat/month billed yearly ($11 billed monthly)","usd_month":9,"billing":"yearly","for":"Unlimited seats","notes":"Team reporting, accounting and payment integrations","src":[1]},{"name":"Enterprise","price":"$14/seat/month billed yearly ($17.50 billed monthly)","usd_month":14,"billing":"yearly","for":"Unlimited seats","notes":"Adds timesheet approvals, SAML single sign-on and unlimited custom reports","src":[1]},{"name":"Enterprise Plus","price":"Custom pricing","usd_month":null,"billing":"quote","for":"Large organisations","notes":"Custom integrations and a dedicated success manager","src":[1]}],"price_note":"The pricing page shows $108 and $168 per seat billed annually; the monthly equivalents here divide those by 12 [1].","lines":[{"key":"platforms","value":["Windows app","macOS app","iOS app","Android app","Web app"],"points":10,"note":"The apps page lists Mac, Windows, iPhone and Android apps; the features page says time is tracked from the browser [2][8].","sources":[2,8]},{"key":"browser_ext","value":true,"points":3,"note":"The vendor's Chrome extension page describes one-click timers [5].","sources":[5]},{"key":"offline","value":true,"points":3,"note":"The Android app page says it syncs your time and expenses once you are connected again [4].","sources":[4]},{"key":"idle","value":null,"points":0,"note":"Not published: the Mac and Windows pages say the app helps remove idle time but not that it detects idleness and asks [11][3].","sources":[11,3]},{"key":"auto_tracker","value":null,"points":0,"note":"Not published on the vendor's features or apps pages [8][2].","sources":[8,2]},{"key":"approval","value":true,"points":6,"note":"Timesheet approvals are listed under the Enterprise plan [1].","sources":[1]},{"key":"invoicing","value":true,"points":8,"note":"Invoices are created from tracked time and expenses; 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ISO 27001 is not mentioned [7].","sources":[7]},{"key":"two_factor","value":null,"points":0,"note":"Not published on the vendor's security, features or pricing pages [7][8][1].","sources":[7,8,1]},{"key":"free_plan","value":true,"points":7,"note":"A Free plan, listed as $0 forever, is shown on the pricing page [1].","sources":[1]},{"key":"free_users","value":1,"points":0,"note":"The Free plan has 1 seat [1].","sources":[1]},{"key":"price","value":9,"points":3,"note":"Teams, $108 per seat billed annually, which is $9 a month [1].","sources":[1]}],"sources":[{"n":1,"title":"Harvest pricing","publisher":"Harvest","url":"https://www.getharvest.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Harvest apps","publisher":"Harvest","url":"https://www.getharvest.com/apps","accessed":"2026-10-08"},{"n":3,"title":"Harvest for Windows","publisher":"Harvest","url":"https://www.getharvest.com/apps/windows","accessed":"2026-10-08"},{"n":4,"title":"Harvest for Android","publisher":"Harvest","url":"https://www.getharvest.com/apps/android","accessed":"2026-10-08"},{"n":5,"title":"Time tracking Chrome extension","publisher":"Harvest","url":"https://www.getharvest.com/time-tracking/time-tracking-chrome-extension","accessed":"2026-10-08"},{"n":6,"title":"Harvest integrations","publisher":"Harvest","url":"https://www.getharvest.com/integrations","accessed":"2026-10-08"},{"n":7,"title":"Harvest security","publisher":"Harvest","url":"https://www.getharvest.com/security","accessed":"2026-10-08"},{"n":8,"title":"Harvest features","publisher":"Harvest","url":"https://www.getharvest.com/features","accessed":"2026-10-08"},{"n":9,"title":"Timesheet app for freelancers","publisher":"Harvest","url":"https://www.getharvest.com/time-tracking/timesheet-app-for-freelancers","accessed":"2026-10-08"},{"n":10,"title":"Harvest API V2 documentation","publisher":"Harvest","url":"https://help.getharvest.com/api-v2/","accessed":"2026-10-08"},{"n":11,"title":"Harvest for Mac","publisher":"Harvest","url":"https://www.getharvest.com/apps/mac","accessed":"2026-10-08"}]},{"id":"timely","name":"Timely","vendor":"Timely","category":"time-tracking-software","website":"https://www.timely.com/","rank":10,"of":12,"points":62,"by_criterion":[{"key":"platforms","name":"Systems","earned":10,"available":18},{"key":"tracking","name":"Tracking","earned":5,"available":12},{"key":"billing","name":"Billing","earned":23,"available":23},{"key":"reports","name":"Reports and links","earned":13,"available":14},{"key":"trust","name":"Security","earned":8,"available":11},{"key":"price","name":"Price","earned":3,"available":22}],"plans":[{"name":"Starter","price":"$9/user/month","usd_month":9,"billing":"yearly","for":"Up to 5 users","notes":"$11 per user billed monthly; 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Yearly billing is shown as saving up to 22% against monthly [1]. Enterprise is by quote [1].","lines":[{"key":"platforms","value":["Windows app","macOS app","iOS app","Android app","Web app"],"points":10,"note":"Memory for Windows and macOS [2]; the pricing page says Android and iOS apps come with every plan, still available though not updated [1][10].","sources":[1,2,10]},{"key":"browser_ext","value":false,"points":0,"note":"The Chrome integration page is marked Coming Soon, so no extension is generally available [9].","sources":[9]},{"key":"offline","value":null,"points":0,"note":"Not published on the vendor's features or timesheets pages [5][13].","sources":[5,13]},{"key":"idle","value":null,"points":0,"note":"Features list names Idle detection. Help says Memory discards activity after about 15 minutes away; no keep-or-discard prompt is described [5][18].","sources":[5,18]},{"key":"auto_tracker","value":true,"points":5,"note":"Memory captures the apps and websites you actively use to fill timesheets [2][5][19].","sources":[2,5,19]},{"key":"approval","value":true,"points":6,"note":"Admins create custom time states to manage approval workflows, on Premium and Unlimited. A built-in reject step is not described [8].","sources":[8]},{"key":"invoicing","value":true,"points":8,"note":"Pricing lists creating invoices in Timely and sending them to QuickBooks Online, under Unlimited [1][6].","sources":[1,6]},{"key":"rates","value":true,"points":6,"note":"Features list flexible billable rates; help lists projects with multiple rates [5][7].","sources":[5,7]},{"key":"budgets","value":true,"points":3,"note":"Pricing lists alerts when a project reaches budget milestones, on the higher plans [1].","sources":[1]},{"key":"export","value":["CSV","Excel","PDF"],"points":3,"note":"Reports page says live reports share in multiple formats; help names CSV, multi-sheet XLS and PDF, on all plans [11][17].","sources":[11,17]},{"key":"scheduled_reports","value":true,"points":2,"note":"Help says any saved report can be scheduled to arrive by email regularly, on all plans [17].","sources":[17]},{"key":"api","value":true,"points":3,"note":"The API reference is readable without logging in and covers time entries; help lists API access for all plans [12][15].","sources":[12,15]},{"key":"integrations","value":["Jira","Asana","Trello","QuickBooks","Google Calendar"],"points":5,"note":"Each is labelled Integrations, not Zapier. Slack is only labelled Tracked by Memory, so not counted [4].","sources":[4]},{"key":"sso","value":true,"points":3,"note":"Help names SAML single sign-on with Okta and Microsoft Entra ID, listed for all plans [7][16].","sources":[7,16]},{"key":"soc2_iso","value":true,"points":5,"note":"Security page says Timely is ISO 27001:2022 certified and not SOC 2 certified [3].","sources":[3]},{"key":"two_factor","value":null,"points":0,"note":"Not published on the vendor's security page or help article titles [3][7].","sources":[3,7]},{"key":"free_plan","value":false,"points":0,"note":"Pricing shows no free plan, only a 14-day free trial [1].","sources":[1]},{"key":"free_users","value":0,"points":0,"note":"No free plan [1].","sources":[1]},{"key":"price","value":9,"points":3,"note":"Starter, $9 per user a month billed yearly, up to 5 users [1].","sources":[1]}],"sources":[{"n":1,"title":"Timely pricing","publisher":"Timely","url":"https://www.timely.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Timely downloads","publisher":"Timely","url":"https://www.timely.com/downloads/","accessed":"2026-10-08"},{"n":3,"title":"Timely security","publisher":"Timely","url":"https://www.timely.com/security","accessed":"2026-10-08"},{"n":4,"title":"Timely integrations","publisher":"Timely","url":"https://www.timely.com/integrations","accessed":"2026-10-08"},{"n":5,"title":"Timely features","publisher":"Timely","url":"https://www.timely.com/features","accessed":"2026-10-08"},{"n":6,"title":"Timely invoices","publisher":"Timely","url":"https://www.timely.com/feature/invoices/","accessed":"2026-10-08"},{"n":7,"title":"Timely Help Handbook","publisher":"Timely","url":"https://www.timely.com/help/handbook/","accessed":"2026-10-08"},{"n":8,"title":"Time entry states","publisher":"Timely","url":"https://www.timely.com/help/handbook/people-team-management/time-entry-states/","accessed":"2026-10-08"},{"n":9,"title":"Chrome time tracking","publisher":"Timely","url":"https://www.timely.com/integrations/chrome-time-tracking/","accessed":"2026-10-08"},{"n":10,"title":"Timely on iOS and Android","publisher":"Timely","url":"https://www.timely.com/help/handbook/classic/mobile-apps/","accessed":"2026-10-08"},{"n":11,"title":"Timely reports","publisher":"Timely","url":"https://www.timely.com/features/reports/","accessed":"2026-10-08"},{"n":12,"title":"Timely API Reference","publisher":"Timely","url":"https://developer.timely.com/","accessed":"2026-10-08"},{"n":13,"title":"Timely timesheets","publisher":"Timely","url":"https://www.timely.com/feature/timesheets/","accessed":"2026-10-08"},{"n":14,"title":"Timely Memory app","publisher":"Timely","url":"https://www.timely.com/memory-app/","accessed":"2026-10-08"},{"n":15,"title":"Getting started with Timely's API","publisher":"Timely","url":"https://www.timely.com/help/handbook/tips-tricks/getting-started-with-timelys-api/","accessed":"2026-10-08"},{"n":16,"title":"Single sign-on options","publisher":"Timely","url":"https://www.timely.com/help/handbook/getting-started/single-sign-on/","accessed":"2026-10-08"},{"n":17,"title":"Exporting your reports","publisher":"Timely","url":"https://www.timely.com/help/handbook/reporting/exporting-reports/","accessed":"2026-10-08"},{"n":18,"title":"Memory for Windows","publisher":"Timely","url":"https://www.timely.com/help/handbook/autosheet/memory-for-windows/","accessed":"2026-10-08"},{"n":19,"title":"What is captured by Memory","publisher":"Timely","url":"https://www.timely.com/help/handbook/privacy/what-is-captured-by-memory/","accessed":"2026-10-08"}]},{"id":"manictime","name":"ManicTime","vendor":"Finkit","category":"time-tracking-software","website":"https://www.manictime.com/","rank":11,"of":12,"points":52,"by_criterion":[{"key":"platforms","name":"Systems","earned":13,"available":18},{"key":"tracking","name":"Tracking","earned":12,"available":12},{"key":"billing","name":"Billing","earned":8,"available":23},{"key":"reports","name":"Reports and links","earned":6,"available":14},{"key":"trust","name":"Security","earned":0,"available":11},{"key":"price","name":"Price","earned":13,"available":22}],"plans":[{"name":"Free (Windows)","price":"Free","usd_month":0,"billing":"free","for":"1 person on Windows","notes":"Free version of ManicTime for Windows; no time limit stated","src":[9]},{"name":"Cloud Standard, individual","price":"$7/month billed yearly ($9 billed monthly)","usd_month":7,"billing":"yearly","for":"1 person, 3 devices","notes":"All Windows features plus apps for Mac, Linux, Android, iOS","src":[1]},{"name":"Cloud Standard, teams","price":"$10/user/month billed yearly ($12 billed monthly)","usd_month":10,"billing":"yearly","for":"Per user","notes":"Multi-device reports on cloud","src":[1]},{"name":"Cloud Ultimate, individual","price":"$9/month billed yearly ($11 billed monthly)","usd_month":9,"billing":"yearly","for":"1 person, 5 devices","notes":"Adds screenshots in the cloud","src":[1]}],"price_note":"Prices exclude tax [1]. 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[1][10].","sources":[1,10]},{"key":"location_reminders","value":true,"points":3,"note":"Android alerts you when you are near a task with a location; iPhone help says location reminders are unsupported [11][12].","sources":[11,12]},{"key":"subtasks","value":true,"points":4,"note":"Subtasks are a Pro feature [1].","sources":[1]},{"key":"tags","value":true,"points":3,"note":"Tags are keywords you add to tasks to find and group them [14].","sources":[14]},{"key":"natural_dates","value":true,"points":3,"note":"Smart Add reads \"Call Lizzie at 9am Thursday\" and repeats like \"*weekly\" typed in one line [4].","sources":[4]},{"key":"board_view","value":null,"points":0,"note":"Not published on the vendor's plan comparison page [1].","sources":[1]},{"key":"calendar_sync","value":true,"points":6,"note":"An iCalendar feed shows tasks with due dates in Google Calendar, Outlook and Apple Calendar [7].","sources":[7]},{"key":"shared_lists","value":true,"points":5,"note":"Basic shares lists with up to 2 others; Pro is unlimited [1][6].","sources":[1,6]},{"key":"assign","value":true,"points":4,"note":"Give tasks to others is listed on Basic and Pro [1]. The contact must accept the task [15].","sources":[1,15]},{"key":"api","value":true,"points":3,"note":"Public API with a Tasks section and methods reference; non-commercial use, commercial use needs prior arrangement [8].","sources":[8]},{"key":"export","value":true,"points":4,"note":"Account settings export a full backup as JSON, or all tasks as iCalendar [9].","sources":[9]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's downloads page [2].","sources":[2]},{"key":"two_factor","value":null,"points":0,"note":"Not published on the vendor's security pages [13].","sources":[13]},{"key":"free_plan","value":true,"points":8,"note":"The page offers sign-up for free, and the plan comparison ticks sync between devices for Basic [1].","sources":[1]},{"key":"price","value":4.17,"points":5,"note":"Pro, $49.99 a year billed yearly [1].","sources":[1]}],"sources":[{"n":1,"title":"Upgrade to a Pro account","publisher":"Remember The Milk","url":"https://www.rememberthemilk.com/upgrade/","accessed":"2026-10-08"},{"n":2,"title":"Download Apps","publisher":"Remember The Milk","url":"https://www.rememberthemilk.com/services/","accessed":"2026-10-08"},{"n":3,"title":"How do I set a task to repeat?","publisher":"Remember The Milk Help","url":"https://www.rememberthemilk.com/help/answer/basics-tasks-properties-repeattask","accessed":"2026-10-08"},{"n":4,"title":"What is Smart Add?","publisher":"Remember The Milk Help","url":"https://www.rememberthemilk.com/help/answer/basics-smartadd-whatis","accessed":"2026-10-08"},{"n":5,"title":"Can I access the app while offline?","publisher":"Remember The Milk Help","url":"https://www.rememberthemilk.com/help/answer/basics-basics-offline","accessed":"2026-10-08"},{"n":6,"title":"What is sharing and giving?","publisher":"Remember The Milk Help","url":"https://www.rememberthemilk.com/help/answer/basics-share-whatshare","accessed":"2026-10-08"},{"n":7,"title":"How do I view my tasks on my calendar?","publisher":"Remember The Milk Help","url":"https://www.rememberthemilk.com/help/answer/feeds-icalendar-taskscalendar","accessed":"2026-10-08"},{"n":8,"title":"Remember The Milk API","publisher":"Remember The Milk","url":"https://www.rememberthemilk.com/services/api/","accessed":"2026-10-08"},{"n":9,"title":"I'd like to export tasks from Remember The Milk","publisher":"Remember The Milk Help","url":"https://www.rememberthemilk.com/help/answer/basics-tasks-importexport-export","accessed":"2026-10-08"},{"n":10,"title":"How do I set up reminders?","publisher":"Remember The Milk Help","url":"https://www.rememberthemilk.com/help/answer/reminders-basics-setreminders","accessed":"2026-10-08"},{"n":11,"title":"How do I enable location alerts? (Android)","publisher":"Remember The Milk Help","url":"https://www.rememberthemilk.com/help/answer/android-locations-enablealerts","accessed":"2026-10-08"},{"n":12,"title":"Can the app monitor my location? (iPhone)","publisher":"Remember The Milk Help","url":"https://www.rememberthemilk.com/help/answer/iphone-locations-monitorlocation","accessed":"2026-10-08"},{"n":13,"title":"Security","publisher":"Remember The Milk","url":"https://www.rememberthemilk.com/help/security.rtm","accessed":"2026-10-08"},{"n":14,"title":"What are tags?","publisher":"Remember The Milk Help","url":"https://www.rememberthemilk.com/help/answer/basics-tags-whatare","accessed":"2026-10-08"},{"n":15,"title":"How do I give a task to a contact?","publisher":"Remember The Milk Help","url":"https://www.rememberthemilk.com/help/answer/basics-share-sharetask","accessed":"2026-10-08"}]},{"id":"ticktick","name":"TickTick","vendor":"TickTick","category":"to-do-list-apps","website":"https://ticktick.com/","rank":3,"of":12,"points":83,"by_criterion":[{"key":"platforms","name":"Systems","earned":18,"available":24},{"key":"planning","name":"Planning","earned":27,"available":27},{"key":"calendar","name":"Calendar and sharing","earned":18,"available":18},{"key":"data","name":"Your data","earned":7,"available":12},{"key":"price","name":"Price","earned":13,"available":19}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"9 lists, 99 tasks per list, Kanban view","src":[1]},{"name":"Premium","price":"US$49.99/year","usd_month":4.17,"billing":"yearly","for":"1 person","notes":"299 lists, 999 tasks per list, shared lists up to 29 members","src":[1,12]}],"price_note":"The upgrade page shows one yearly Premium price; no monthly price was listed [1].","lines":[{"key":"platforms","value":["Windows","macOS","Linux","iOS","Android","Web"],"points":18,"note":"Download page lists iOS, Android, Windows, macOS and Linux apps and mentions the web app [2][15].","sources":[2,15]},{"key":"offline","value":null,"points":0,"note":"Not published on the vendor's help center or features page [3][12].","sources":[3,12]},{"key":"recurring","value":true,"points":7,"note":"Repeat daily, weekly, monthly, yearly or on a custom schedule; \"every Friday at 13:00\" is an example [4].","sources":[4]},{"key":"reminders","value":true,"points":4,"note":"Set one or several reminders for a task, with a custom time [5].","sources":[5]},{"key":"location_reminders","value":true,"points":3,"note":"Location reminders alert you on arrival; available on the iOS and Android apps only [5].","sources":[5]},{"key":"subtasks","value":true,"points":4,"note":"Subtasks nest up to five levels and can take their own times and tags [6].","sources":[6]},{"key":"tags","value":true,"points":3,"note":"Tasks can carry several tags, and tags can be nested one level [7].","sources":[7]},{"key":"natural_dates","value":true,"points":3,"note":"Smart Recognition finds dates, times and repeats typed into a task [8].","sources":[8]},{"key":"board_view","value":true,"points":3,"note":"Kanban view is a display mode for lists; the upgrade page lists List and Kanban views on Free [1][9].","sources":[1,9]},{"key":"calendar_sync","value":true,"points":6,"note":"A URL link per list can be subscribed to in Google, Outlook and other calendars [10].","sources":[10]},{"key":"shared_lists","value":true,"points":5,"note":"Free and Premium users can share lists; Free allows one shared member, Premium up to 29 [11][12].","sources":[11,12]},{"key":"assign","value":true,"points":4,"note":"Any member of a shared list can assign tasks to another member [12].","sources":[12]},{"key":"api","value":true,"points":3,"note":"The Open API documents calls to get, create, update, complete and delete tasks, with a personal API token option [16][17].","sources":[16,17]},{"key":"export","value":true,"points":4,"note":"The web app's Backup settings generate a data backup saved to your computer [12][14].","sources":[12,14]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's download or features pages [2][3].","sources":[2,3]},{"key":"two_factor","value":true,"points":3,"note":"Two-step verification uses an authenticator app or email code, with backup codes [13].","sources":[13]},{"key":"free_plan","value":true,"points":8,"note":"Free plan at US$0 with 9 lists; 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subtasks sit under their parent [11].","sources":[11]},{"key":"tags","value":true,"points":3,"note":"Home page lists tags among its features [1].","sources":[1]},{"key":"natural_dates","value":true,"points":3,"note":"Typing \"Water plants @every friday 3pm\" in the Add Task bar sets repeat and time. Needs the @ prefix [6].","sources":[6]},{"key":"board_view","value":true,"points":3,"note":"Boards are column-based, with a default Kanban board of To Do, In Progress and Done [10].","sources":[10]},{"key":"calendar_sync","value":false,"points":0,"note":"iCal is import-only. CalDAV does not upload tasks created in the app, so they do not appear in an outside calendar [13].","sources":[13]},{"key":"shared_lists","value":null,"points":0,"note":"Not published on the vendor's home or pricing pages; the app keeps tasks on your device by default [1][3].","sources":[1,3]},{"key":"assign","value":null,"points":0,"note":"Not published on the vendor's home or pricing pages [1][3].","sources":[1,3]},{"key":"api","value":true,"points":3,"note":"A local REST API in the desktop app lists, creates, updates and deletes tasks; it is off by default [8].","sources":[8]},{"key":"export","value":true,"points":4,"note":"Export data downloads a plaintext JSON snapshot of your app data [9].","sources":[9]},{"key":"open_source","value":true,"points":5,"note":"The GitHub repository states the MIT licence [4].","sources":[4]},{"key":"two_factor","value":null,"points":0,"note":"Not published on the vendor's home, pricing or GitHub pages [1][3][4].","sources":[1,3,4]},{"key":"free_plan","value":true,"points":8,"note":"Free forever with all features; sync through Super Sync, WebDAV or Dropbox keeps devices in step [1][3].","sources":[1,3]},{"key":"price","value":0,"points":11,"note":"The app has no paid plan; the pricing page lists one plan, Free [3].","sources":[3]}],"sources":[{"n":1,"title":"Super Productivity","publisher":"Super Productivity","url":"https://super-productivity.com/","accessed":"2026-10-08"},{"n":2,"title":"Download","publisher":"Super Productivity","url":"https://super-productivity.com/download/","accessed":"2026-10-08"},{"n":3,"title":"Pricing","publisher":"Super Productivity","url":"https://super-productivity.com/pricing/","accessed":"2026-10-08"},{"n":4,"title":"super-productivity","publisher":"GitHub","url":"https://github.com/johannesjo/super-productivity","accessed":"2026-10-08"},{"n":5,"title":"3.05 Web App vs Desktop","publisher":"Super Productivity wiki","url":"https://github.com/super-productivity/super-productivity/wiki/3.05-Web-App-vs-Desktop","accessed":"2026-10-08"},{"n":6,"title":"3.04 Short Syntax","publisher":"Super Productivity wiki","url":"https://github.com/super-productivity/super-productivity/wiki/3.04-Short-Syntax","accessed":"2026-10-08"},{"n":7,"title":"4.13 Repeating Tasks","publisher":"Super Productivity wiki","url":"https://github.com/super-productivity/super-productivity/wiki/4.13-Repeating-Tasks","accessed":"2026-10-08"},{"n":8,"title":"3.01 API","publisher":"Super Productivity wiki","url":"https://github.com/super-productivity/super-productivity/wiki/3.01-API","accessed":"2026-10-08"},{"n":9,"title":"4.23 Managing Your Data","publisher":"Super Productivity wiki","url":"https://github.com/super-productivity/super-productivity/wiki/4.23-Managing-Your-Data","accessed":"2026-10-08"},{"n":10,"title":"4.05 Board View","publisher":"Super Productivity wiki","url":"https://github.com/super-productivity/super-productivity/wiki/4.05-Board-View","accessed":"2026-10-08"},{"n":11,"title":"2.04 Manage Subtasks","publisher":"Super Productivity wiki","url":"https://github.com/super-productivity/super-productivity/wiki/2.04-Manage-Subtasks","accessed":"2026-10-08"},{"n":12,"title":"4.12 Scheduled Tasks","publisher":"Super Productivity wiki","url":"https://github.com/super-productivity/super-productivity/wiki/4.12-Scheduled-Tasks","accessed":"2026-10-08"},{"n":13,"title":"3.07 Issue Integration Comparison","publisher":"Super Productivity wiki","url":"https://github.com/super-productivity/super-productivity/wiki/3.07-Issue-Integration-Comparison","accessed":"2026-10-08"}]},{"id":"nozbe","name":"Nozbe","vendor":"Nozbe","category":"to-do-list-apps","website":"https://nozbe.com/","rank":5,"of":12,"points":78,"by_criterion":[{"key":"platforms","name":"Systems","earned":21,"available":24},{"key":"planning","name":"Planning","earned":21,"available":27},{"key":"calendar","name":"Calendar and sharing","earned":18,"available":18},{"key":"data","name":"Your data","earned":7,"available":12},{"key":"price","name":"Price","earned":11,"available":19}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 to 3 users","notes":"3 active projects, 3 tags, 500 MB storage","src":[1]},{"name":"Premium","price":"From $6/member/month","usd_month":6,"billing":"yearly","for":"1 to 200 users","notes":"Unlimited projects and tags; $7.50 a month on monthly billing","src":[1]},{"name":"Business","price":"From $9/member/month","usd_month":9,"billing":"yearly","for":"Teams","notes":"Adds unlimited workspaces and storage; $11.25 a month on monthly billing","src":[1]}],"price_note":"The pricing page says 'From' without defining it, so the lowest per-member Premium rate is used [1].","lines":[{"key":"platforms","value":["Windows","macOS","iOS","Android","Web"],"points":15,"note":"Download page offers Windows and macOS apps, App Store and Google Play apps, and a web app; Linux is not listed [2].","sources":[2]},{"key":"offline","value":true,"points":6,"note":"The home page says 'Offline support included' [3].","sources":[3]},{"key":"recurring","value":true,"points":7,"note":"Repeat options include every day, every weekday, every 2 weeks and custom schemes; a due date must be set first [5].","sources":[5]},{"key":"reminders","value":true,"points":4,"note":"Choose 'Remind me' on a task and set a date and time [6].","sources":[6]},{"key":"location_reminders","value":null,"points":0,"note":"Not published in the notifications article [6].","sources":[6]},{"key":"subtasks","value":true,"points":4,"note":"Checklists inside task comments; no separate subtask feature is described. We count the checklist, as the rule allows checklist items [5].","sources":[5]},{"key":"tags","value":true,"points":3,"note":"Tags group tasks across projects; free allows 3, paid plans unlimited [7][1].","sources":[7,1]},{"key":"natural_dates","value":true,"points":3,"note":"Typing '#' then a phrase such as 'May 23 2:00 pm' sets the due date; the repeat is chosen from a menu [5].","sources":[5]},{"key":"board_view","value":null,"points":0,"note":"Not published on the vendor's projects page or home page, which describe project sections and tasks [11][3].","sources":[11,3]},{"key":"calendar_sync","value":true,"points":6,"note":"A calendar feed URL and Google Calendar and Outlook Calendar integrations show tasks assigned to you with due dates [8][9][13].","sources":[8,9,13]},{"key":"shared_lists","value":true,"points":5,"note":"Projects are shared with space members; the free plan allows 1 to 3 users [1][3].","sources":[1,3]},{"key":"assign","value":true,"points":4,"note":"The home page says you can delegate tasks to team members [3].","sources":[3]},{"key":"api","value":true,"points":3,"note":"REST API help page shows reading tasks and creating one, with interactive docs and OpenAPI spec [10].","sources":[10]},{"key":"export","value":true,"points":4,"note":"Export to CSV saves the tasks shown in a project's list; it is per project, not one file for everything [11].","sources":[11]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pricing or home pages [1][3].","sources":[1,3]},{"key":"two_factor","value":true,"points":3,"note":"The plan table lists '2FA via SMS' for Premium and Business, not Free [1].","sources":[1]},{"key":"free_plan","value":true,"points":8,"note":"Free with no time limit; apps on every platform and real-time sync across devices [1][2][12].","sources":[1,2,12]},{"key":"price","value":6,"points":3,"note":"Premium from $6 per member a month on yearly billing [1].","sources":[1]}],"sources":[{"n":1,"title":"Nozbe pricing","publisher":"Nozbe","url":"https://nozbe.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Download Nozbe","publisher":"Nozbe","url":"https://nozbe.com/download","accessed":"2026-10-08"},{"n":3,"title":"Nozbe home page","publisher":"Nozbe","url":"https://nozbe.com/","accessed":"2026-10-08"},{"n":4,"title":"Nozbe Windows app","publisher":"Nozbe Help","url":"https://nozbe.help/nozbeapps/windows-app/","accessed":"2026-10-08"},{"n":5,"title":"Tasks in Nozbe","publisher":"Nozbe Help","url":"https://nozbe.help/taskmanagement/new-tasks/","accessed":"2026-10-08"},{"n":6,"title":"Notifications","publisher":"Nozbe Help","url":"https://nozbe.help/taskcommunication/notifications/","accessed":"2026-10-08"},{"n":7,"title":"Tags","publisher":"Nozbe Help","url":"https://nozbe.help/taskmanagement/tags/","accessed":"2026-10-08"},{"n":8,"title":"Calendar feed","publisher":"Nozbe Help","url":"https://nozbe.help/advancedfeatures/calendar_feed/","accessed":"2026-10-08"},{"n":9,"title":"Google Calendar integration","publisher":"Nozbe Help","url":"https://nozbe.help/integrations/gcal/","accessed":"2026-10-08"},{"n":10,"title":"REST API","publisher":"Nozbe Help","url":"https://nozbe.help/advancedfeatures/api/","accessed":"2026-10-08"},{"n":11,"title":"Projects","publisher":"Nozbe Help","url":"https://nozbe.help/taskmanagement/projects/","accessed":"2026-10-08"},{"n":12,"title":"Security","publisher":"Nozbe Help","url":"https://nozbe.help/general/security/","accessed":"2026-10-08"},{"n":13,"title":"Outlook Calendar Integration","publisher":"Nozbe Help","url":"https://nozbe.help/integrations/outlook/","accessed":"2026-10-08"}]},{"id":"vikunja","name":"Vikunja","vendor":"Vikunja","category":"to-do-list-apps","website":"https://vikunja.io/","rank":6,"of":12,"points":75,"by_criterion":[{"key":"platforms","name":"Systems","earned":12,"available":24},{"key":"planning","name":"Planning","earned":24,"available":27},{"key":"calendar","name":"Calendar and sharing","earned":12,"available":18},{"key":"data","name":"Your data","earned":12,"available":12},{"key":"price","name":"Price","earned":15,"available":19}],"plans":[{"name":"Self-hosted","price":"Free","usd_month":0,"billing":"free","for":"Your own server","notes":"You run the server, updates and backups","src":[1]},{"name":"Cloud Personal","price":"€40/year","usd_month":3.73,"billing":"yearly","for":"1 person","notes":"€4 a month if billed monthly; 14-day trial; 10GB attachments","src":[1]},{"name":"Cloud Family","price":"€99/year","usd_month":9.23,"billing":"yearly","for":"Up to 5 users","notes":"€10 a month if billed monthly; adds shared projects","src":[1]}],"price_note":"The pricing page shows euros only; dollar figures use the ECB rate. Cloud Personal is €4 a month billed monthly, or €40 billed yearly [1].","lines":[{"key":"platforms","value":["Windows","macOS","Linux","Web"],"points":12,"note":"Desktop app for Linux, macOS and Windows; web interface has Settings pages. Mobile app is alpha, Android on Google Play Beta [2][3][4][16].","sources":[2,3,4,16]},{"key":"offline","value":null,"points":0,"note":"Not published on the vendor's features or help pages [10].","sources":[10]},{"key":"recurring","value":true,"points":7,"note":"Tasks repeat every day, week or month, and the next one is created when you finish [5].","sources":[5]},{"key":"reminders","value":true,"points":4,"note":"Absolute reminders at a set date and time, or relative to due date [5].","sources":[5]},{"key":"location_reminders","value":null,"points":0,"note":"Not published on the vendor's dates and reminders help page [5].","sources":[5]},{"key":"subtasks","value":true,"points":4,"note":"Task relations link tasks as subtasks, parents or blockers [8].","sources":[8]},{"key":"tags","value":true,"points":3,"note":"Labels categorise tasks and feed filters [9].","sources":[9]},{"key":"natural_dates","value":true,"points":3,"note":"Quick Add Magic page lists \"every week monday at 10am\" and \"tomorrow at 5pm\" [6].","sources":[6]},{"key":"board_view","value":true,"points":3,"note":"Features page lists a kanban board; tasks move between buckets [10][9].","sources":[10,9]},{"key":"calendar_sync","value":false,"points":0,"note":"CalDAV syncs tasks (VTODO), but the help page calls the integration early alpha with bugs, and lists no calendar-app guide [7].","sources":[7]},{"key":"shared_lists","value":true,"points":5,"note":"A project can be shared with a specific Vikunja user or a team [11].","sources":[11]},{"key":"assign","value":true,"points":4,"note":"Assign one or more users who have access to the project [9].","sources":[9]},{"key":"api","value":true,"points":3,"note":"v1 API documented at /api/v1/docs; v2 uses an OpenAPI 3.1 spec [12].","sources":[12]},{"key":"export","value":true,"points":4,"note":"Settings, Data Export creates a ZIP of projects, tasks and attachments [13].","sources":[13]},{"key":"open_source","value":true,"points":5,"note":"Most of the repository is AGPL-3.0-or-later; the desktop/ folder is GPL-3.0-or-later [14].","sources":[14]},{"key":"two_factor","value":true,"points":3,"note":"TOTP two-factor sign-in on local accounts [15].","sources":[15]},{"key":"free_plan","value":true,"points":8,"note":"Self-hosting is free, \"forever\"; you run the server, updates and backups. No free Cloud plan, only a 14-day trial [1].","sources":[1]},{"key":"price","value":3.72,"points":7,"note":"Cloud Personal, €40 a year billed yearly. Self-hosting is free and not counted [1]. Converted at €1 = $1.1186 [17].","sources":[1]}],"sources":[{"n":1,"title":"Pricing","publisher":"Vikunja","url":"https://vikunja.io/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Desktop App","publisher":"Vikunja","url":"https://vikunja.io/help/desktop","accessed":"2026-10-08"},{"n":3,"title":"Desktop Packages","publisher":"Vikunja","url":"https://vikunja.io/docs/desktop-packages","accessed":"2026-10-08"},{"n":4,"title":"go-vikunja/app","publisher":"GitHub","url":"https://github.com/go-vikunja/app","accessed":"2026-10-08"},{"n":5,"title":"Dates and reminders","publisher":"Vikunja","url":"https://vikunja.io/help/dates-and-reminders","accessed":"2026-10-08"},{"n":6,"title":"Quick Add Magic","publisher":"Vikunja","url":"https://vikunja.io/help/quick-add-magic","accessed":"2026-10-08"},{"n":7,"title":"CalDAV","publisher":"Vikunja","url":"https://vikunja.io/help/caldav","accessed":"2026-10-08"},{"n":8,"title":"Task relations","publisher":"Vikunja","url":"https://vikunja.io/help/task-relations","accessed":"2026-10-08"},{"n":9,"title":"Tasks","publisher":"Vikunja","url":"https://vikunja.io/help/tasks","accessed":"2026-10-08"},{"n":10,"title":"Features","publisher":"Vikunja","url":"https://vikunja.io/features/","accessed":"2026-10-08"},{"n":11,"title":"Sharing and teams","publisher":"Vikunja","url":"https://vikunja.io/help/sharing-and-teams","accessed":"2026-10-08"},{"n":12,"title":"API documentation","publisher":"Vikunja","url":"https://vikunja.io/docs/api-documentation","accessed":"2026-10-08"},{"n":13,"title":"Import and export","publisher":"Vikunja","url":"https://vikunja.io/help/import-and-export","accessed":"2026-10-08"},{"n":14,"title":"go-vikunja/vikunja","publisher":"GitHub","url":"https://github.com/go-vikunja/vikunja","accessed":"2026-10-08"},{"n":15,"title":"Two-factor authentication","publisher":"Vikunja","url":"https://vikunja.io/help/two-factor-authentication","accessed":"2026-10-08"},{"n":16,"title":"Migration from third-party services","publisher":"Vikunja","url":"https://vikunja.io/docs/migration-from-third-party-services","accessed":"2026-10-08"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":17}]},{"id":"amazing-marvin","name":"Amazing Marvin","vendor":"Amazing Marvin","category":"to-do-list-apps","website":"https://amazingmarvin.com/","rank":7,"of":12,"points":72,"by_criterion":[{"key":"platforms","name":"Systems","earned":24,"available":24},{"key":"planning","name":"Planning","earned":24,"available":27},{"key":"calendar","name":"Calendar and sharing","earned":14,"available":18},{"key":"data","name":"Your data","earned":7,"available":12},{"key":"price","name":"Price","earned":3,"available":19}],"plans":[{"name":"Marvin Pro","price":"$96/year","usd_month":8,"billing":"yearly","for":"1 person","notes":"All features; 14-day trial, no card needed","src":[1]},{"name":"Marvin Pro (monthly)","price":"$12/month","usd_month":12,"billing":"monthly","for":"1 person","notes":"Same plan billed monthly; can switch to annual later","src":[1]}],"price_note":"The pricing page shows $8 a month billed as $96 a year, or $12 a month billed monthly; students can ask for 50% off [1].","lines":[{"key":"platforms","value":["Windows","macOS","Linux","iOS","Android","Web"],"points":18,"note":"Download page lists desktop apps for Windows 10+, macOS and Linux, App Store and Google Play apps, and a web app [2].","sources":[2]},{"key":"offline","value":true,"points":6,"note":"Help article says Marvin works offline on desktop apps, web app and mobile, including creating tasks [3].","sources":[3]},{"key":"recurring","value":true,"points":7,"note":"Help article lists typed repeats such as \"every week\" and \"every Monday\" [5].","sources":[5]},{"key":"reminders","value":true,"points":4,"note":"Reminders can be set for a date and time or \"At time\"; mobile app sends push notifications [4].","sources":[4]},{"key":"location_reminders","value":null,"points":0,"note":"Not published on the vendor's reminders help article, which covers time-based reminders only [4].","sources":[4]},{"key":"subtasks","value":true,"points":4,"note":"Subtasks break a task into smaller steps or add a checklist [6].","sources":[6]},{"key":"tags","value":true,"points":3,"note":"Help article says labels (tags) can be added to tasks and projects [13].","sources":[13]},{"key":"natural_dates","value":true,"points":3,"note":"Typed phrases such as \"water plants daily\" or \"every Monday\" set a repeat [5]; quick words such as \"due 5d\" set a due date [15].","sources":[5,15]},{"key":"board_view","value":true,"points":3,"note":"Any grouped list can be shown as Kanban columns; tasks drag between them [14].","sources":[14]},{"key":"calendar_sync","value":true,"points":6,"note":"Two-way sync with Google, iCal, Outlook and CalDAV calendars; tasks need a future date and a time in the title [7].","sources":[7]},{"key":"shared_lists","value":true,"points":5,"note":"Task and project lists can be shared with Marvin users and with people who do not use Marvin [8].","sources":[8]},{"key":"assign","value":null,"points":0,"note":"Not published on the vendor's task sharing article, which describes viewing, commenting and completing only [8].","sources":[8]},{"key":"api","value":true,"points":3,"note":"addTask creates tasks and todayItems and dueItems read them (stable); updating uses endpoints labelled experimental [9].","sources":[9]},{"key":"export","value":true,"points":4,"note":"Account page has a Backups tab that downloads tasks and projects as a file, JSON if compression is off [10].","sources":[10]},{"key":"open_source","value":null,"points":0,"note":"Not published; the vendor's GitHub page lists API docs, tools and forks, not the apps' source code [12].","sources":[12]},{"key":"two_factor","value":true,"points":3,"note":"Account can enable 2FA with an authenticator app and recovery codes [11].","sources":[11]},{"key":"free_plan","value":false,"points":0,"note":"Pricing page FAQ answers \"Not currently\" to a free plan; only a 14-day trial is offered [1].","sources":[1]},{"key":"price","value":8,"points":3,"note":"Marvin Pro, billed as $96 a year [1].","sources":[1]}],"sources":[{"n":1,"title":"Pricing","publisher":"Amazing Marvin","url":"https://amazingmarvin.com/pricing/","accessed":"2026-10-08"},{"n":2,"title":"Download Apps","publisher":"Amazing Marvin","url":"https://amazingmarvin.com/download/","accessed":"2026-10-08"},{"n":3,"title":"Does Marvin work offline?","publisher":"Amazing Marvin Help Center","url":"https://help.amazingmarvin.com/amazing-marvin/does-marvin-work-offline","accessed":"2026-10-08"},{"n":4,"title":"Reminders (Notifications, Alarms)","publisher":"Amazing Marvin Help Center","url":"https://help.amazingmarvin.com/amazing-marvin/reminders-notifications","accessed":"2026-10-08"},{"n":5,"title":"Typing a repeat when you add a task","publisher":"Amazing Marvin Help Center","url":"https://help.amazingmarvin.com/amazing-marvin/typing-a-repeat-when-you-add-a-task","accessed":"2026-10-08"},{"n":6,"title":"Subtasks (Checklist)","publisher":"Amazing Marvin Help Center","url":"https://help.amazingmarvin.com/amazing-marvin/subtasks-checklist","accessed":"2026-10-08"},{"n":7,"title":"Calendar Sync (Google, iCal, Yahoo, CalDav)","publisher":"Amazing Marvin Help Center","url":"https://help.amazingmarvin.com/amazing-marvin/calendar-sync-google-ical-yahoo-caldav","accessed":"2026-10-08"},{"n":8,"title":"Task Sharing","publisher":"Amazing Marvin Help Center","url":"https://help.amazingmarvin.com/amazing-marvin/task-sharing","accessed":"2026-10-08"},{"n":9,"title":"Marvin API endpoints","publisher":"Amazing Marvin Help Center","url":"https://help.amazingmarvin.com/amazing-marvin/api-endpoints","accessed":"2026-10-08"},{"n":10,"title":"How to backup your data","publisher":"Amazing Marvin Help Center","url":"https://help.amazingmarvin.com/amazing-marvin/how-to-backup-your-data","accessed":"2026-10-08"},{"n":11,"title":"Two-Factor Authentication","publisher":"Amazing Marvin Help Center","url":"https://help.amazingmarvin.com/amazing-marvin/two-factor-authentication","accessed":"2026-10-08"},{"n":12,"title":"Amazing Marvin repositories","publisher":"GitHub","url":"https://github.com/amazingmarvin?tab=repositories","accessed":"2026-10-08"},{"n":13,"title":"Task Labels (Tags)","publisher":"Amazing Marvin Help Center","url":"https://help.amazingmarvin.com/amazing-marvin/task-labels-tags","accessed":"2026-10-08"},{"n":14,"title":"Kanban boards","publisher":"Amazing Marvin Help Center","url":"https://help.amazingmarvin.com/amazing-marvin/kanban-boards","accessed":"2026-10-08"},{"n":15,"title":"Does Marvin have natural language processing?","publisher":"Amazing Marvin Help Center","url":"https://help.amazingmarvin.com/amazing-marvin/does-marvin-have-natural-language-processing","accessed":"2026-10-08"}]},{"id":"any-do","name":"Any.do","vendor":"Any.do","category":"to-do-list-apps","website":"https://www.any.do/","rank":8,"of":12,"points":71,"by_criterion":[{"key":"platforms","name":"Systems","earned":15,"available":24},{"key":"planning","name":"Planning","earned":27,"available":27},{"key":"calendar","name":"Calendar and sharing","earned":9,"available":18},{"key":"data","name":"Your data","earned":7,"available":12},{"key":"price","name":"Price","earned":13,"available":19}],"plans":[{"name":"Personal","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Tasks, subtasks, reminders, calendar, sync across devices","src":[1]},{"name":"Premium","price":"$4.99/month, billed yearly","usd_month":4.99,"billing":"yearly","for":"1 person","notes":"Adds advanced recurring tasks, location reminders, color tags","src":[1,3]},{"name":"Family","price":"$8.33/month, billed yearly","usd_month":8.33,"billing":"yearly","for":"Up to 4 members","notes":"Premium plus shared space and up to 4 shared boards","src":[1,3,12]}],"price_note":"Premium costs $7.99 a month on monthly billing and Family $9.99 [1]. A Teams plan for workspaces is also sold [1].","lines":[{"key":"platforms","value":["Windows","macOS","iOS","Android","Web"],"points":15,"note":"Home page offers Windows and Mac installers, iOS and Android store apps and a web app; Linux is not listed [2].","sources":[2]},{"key":"offline","value":null,"points":0,"note":"Help center: offline use is possible only in limited scenarios and Any.do keeps no full local database, so changes may not save until you reconnect [7].","sources":[7]},{"key":"recurring","value":true,"points":7,"note":"Free has basic recurring reminders; Premium adds advanced recurring tasks [1][3].","sources":[1,3]},{"key":"reminders","value":true,"points":4,"note":"The free plan lists reminders [1].","sources":[1]},{"key":"location_reminders","value":true,"points":3,"note":"Location reminders are listed on Premium, Family and Workspace [1][3].","sources":[1,3]},{"key":"subtasks","value":true,"points":4,"note":"The free plan includes unlimited tasks and subtasks [1].","sources":[1]},{"key":"tags","value":true,"points":3,"note":"Unlimited color tags for personal tasks on Premium, Family and Workspace [3].","sources":[3]},{"key":"natural_dates","value":true,"points":3,"note":"Smart Type reads phrases like \"Friday at 9am\" or \"in 2 hours\". The article gives no repeat example [10].","sources":[10]},{"key":"board_view","value":true,"points":3,"note":"Family boards offer Kanban view only; Free and Premium have no board views [3][4].","sources":[3,4]},{"key":"calendar_sync","value":null,"points":0,"note":"Pages disagree: help center says only events are mirrored, the calendar page says tasks sync to Outlook and Apple [8][9][14].","sources":[8,9,14]},{"key":"shared_lists","value":true,"points":5,"note":"Family Space has up to 4 members and up to 4 shareable boards [12].","sources":[12]},{"key":"assign","value":true,"points":4,"note":"Family admins and members can assign tasks to board members [11].","sources":[11]},{"key":"api","value":null,"points":0,"note":"The help article describes only a beta MCP server for AI assistants [13].","sources":[13]},{"key":"export","value":true,"points":4,"note":"Family boards export to CSV or Excel; archived personal tasks export as CSV by email. Web lists export as PDF only [5].","sources":[5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's home page [2].","sources":[2]},{"key":"two_factor","value":true,"points":3,"note":"Help center says new sign-in sessions are confirmed with a 2FA code [6].","sources":[6]},{"key":"free_plan","value":true,"points":8,"note":"Pricing page: Personal is free forever and syncs across devices [1].","sources":[1]},{"key":"price","value":4.99,"points":5,"note":"Premium, $4.99 a month billed yearly [1].","sources":[1]}],"sources":[{"n":1,"title":"Any.do pricing","publisher":"Any.do","url":"https://www.any.do/pricing","accessed":"2026-10-08"},{"n":2,"title":"Any.do home page","publisher":"Any.do","url":"https://www.any.do/","accessed":"2026-10-08"},{"n":3,"title":"Any.do Subscription Plans Explained: Free, Premium, Family, and Workspace","publisher":"Any.do Help Center","url":"https://support.any.do/en/articles/8635977-any-do-subscription-plans-explained-free-premium-family-and-workspace","accessed":"2026-10-08"},{"n":4,"title":"Choosing the Right Board View (Kanban, Table, Calendar, Gantt)","publisher":"Any.do Help Center","url":"https://support.any.do/en/articles/8635279-choosing-the-right-board-view-kanban-table-calendar-gantt","accessed":"2026-10-08"},{"n":5,"title":"Printing and Exporting Items","publisher":"Any.do Help Center","url":"https://support.any.do/en/articles/8635961-printing-and-exporting-items","accessed":"2026-10-08"},{"n":6,"title":"Account security and privacy in Any.do","publisher":"Any.do Help Center","url":"https://support.any.do/en/articles/9608389-account-security-and-privacy-in-any-do","accessed":"2026-10-08"},{"n":7,"title":"How to sync and back up your Any.do account","publisher":"Any.do Help Center","url":"https://support.any.do/en/articles/8610074-how-to-sync-and-back-up-your-any-do-account","accessed":"2026-10-08"},{"n":8,"title":"Getting Started with the Calendar Integration","publisher":"Any.do Help Center","url":"https://support.any.do/en/articles/8610622-getting-started-with-the-calendar-integration","accessed":"2026-10-08"},{"n":9,"title":"Any.do calendar","publisher":"Any.do","url":"https://www.any.do/calendar/","accessed":"2026-10-08"},{"n":10,"title":"Quick Add Bar, Smart Type, and Voice Input in Any.do","publisher":"Any.do Help Center","url":"https://support.any.do/en/articles/8637042-quick-add-bar-smart-type-and-voice-input-in-any-do","accessed":"2026-10-08"},{"n":11,"title":"Assigning Members to Tasks & Checklists","publisher":"Any.do Help Center","url":"https://support.any.do/en/articles/9571568-assigning-members-to-tasks-checklists","accessed":"2026-10-08"},{"n":12,"title":"How to Create and Set Up a Shared Space in Any.do (Family & Workspace)","publisher":"Any.do Help Center","url":"https://support.any.do/en/articles/8610805-how-to-create-and-set-up-a-shared-space-in-any-do-family-workspace","accessed":"2026-10-08"},{"n":13,"title":"Any.do MCP","publisher":"Any.do Help Center","url":"https://support.any.do/en/articles/15505097-any-do-mcp","accessed":"2026-10-08"},{"n":14,"title":"Managing Events and Tasks in the Calendar View","publisher":"Any.do Help Center","url":"https://support.any.do/en/articles/8610705-managing-events-and-tasks-in-the-calendar-view","accessed":"2026-10-08"}]},{"id":"microsoft-to-do","name":"Microsoft To Do","vendor":"Microsoft","category":"to-do-list-apps","website":"https://to-do.office.com/","rank":9,"of":12,"points":70,"by_criterion":[{"key":"platforms","name":"Systems","earned":15,"available":24},{"key":"planning","name":"Planning","earned":21,"available":27},{"key":"calendar","name":"Calendar and sharing","earned":12,"available":18},{"key":"data","name":"Your data","earned":3,"available":12},{"key":"price","name":"Price","earned":19,"available":19}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Needs a Microsoft account","src":[2,10]}],"price_note":null,"lines":[{"key":"platforms","value":["Windows","macOS","iOS","Android","Web"],"points":15,"note":"Windows app in the Microsoft Store, a Mac App Store app (macOS 13 or later), iOS and Android apps, and a web version [1][2][10][14].","sources":[1,2,10,14]},{"key":"offline","value":null,"points":0,"note":"Not published on the vendor's welcome, sync, system-requirements or help pages [1][2][3][13].","sources":[1,2,3,13]},{"key":"recurring","value":true,"points":7,"note":"Repeat options: daily, weekdays, weekly, monthly, yearly or custom [4].","sources":[4]},{"key":"reminders","value":true,"points":4,"note":"Remind me offers later today, tomorrow, next week or a date and time you pick [4].","sources":[4]},{"key":"location_reminders","value":null,"points":0,"note":"Not published on the vendor's due dates and reminders page [4].","sources":[4]},{"key":"subtasks","value":true,"points":4,"note":"Steps break a task into smaller pieces [6].","sources":[6]},{"key":"tags","value":true,"points":3,"note":"Hashtags in task names group tasks across lists; Outlook categories also work [6].","sources":[6]},{"key":"natural_dates","value":true,"points":3,"note":"Typing \"every Monday\" or \"tomorrow 5pm\" sets repeat and reminder; only Windows (English) and iOS [5].","sources":[5]},{"key":"board_view","value":null,"points":0,"note":"Not published on the vendor's list, task and welcome pages [1][7][13].","sources":[1,7,13]},{"key":"calendar_sync","value":null,"points":0,"note":"Tasks sync to Outlook Tasks, and dragging a task books time, but dated tasks are not shown [3][12].","sources":[3,12]},{"key":"shared_lists","value":true,"points":5,"note":"Lists can be shared between personal Microsoft accounts through an invitation link [7].","sources":[7]},{"key":"assign","value":true,"points":4,"note":"\"Assign to\" lets you give a task to any member of a shared list [8].","sources":[8]},{"key":"api","value":true,"points":3,"note":"The Microsoft Graph To Do API (v1.0) creates and reads tasks and task lists [9].","sources":[9]},{"key":"export","value":null,"points":0,"note":"Not published on the vendor's task, list and help pages [1][7][13].","sources":[1,7,13]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [1][2].","sources":[1,2]},{"key":"two_factor","value":true,"points":3,"note":"A Microsoft account can require two steps to sign in; personal accounts sign in to To Do [2][11].","sources":[2,11]},{"key":"free_plan","value":true,"points":8,"note":"The Store lists the app as a free download; signing in on each device syncs tasks [3][10].","sources":[3,10]},{"key":"price","value":0,"points":11,"note":"No paid To Do plan is listed; the Microsoft Store lists the app as free [10].","sources":[10]}],"sources":[{"n":1,"title":"Welcome to Microsoft To Do","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/ToDo/welcome-to-microsoft-to-do","accessed":"2026-10-08"},{"n":2,"title":"Microsoft To Do system requirements","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/ToDo/microsoft-to-do-system-requirements","accessed":"2026-10-08"},{"n":3,"title":"Syncing your Microsoft To Do account","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/ToDo/syncing-your-microsoft-to-do-account","accessed":"2026-10-08"},{"n":4,"title":"Add due dates and reminders in Microsoft To Do","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/ToDo/add-due-dates-and-reminders-in-microsoft-to-do","accessed":"2026-10-08"},{"n":5,"title":"Smart due date and reminder recognition in Microsoft To Do","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/ToDo/smart-due-date-reminder-recognition-in-microsoft-to-do","accessed":"2026-10-08"},{"n":6,"title":"Add steps, importance, notes, tags and categories to your tasks","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/ToDo/add-steps-importance-notes-tags-and-categories-to-your-tasks","accessed":"2026-10-08"},{"n":7,"title":"Create and share lists","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/ToDo/create-and-share-lists","accessed":"2026-10-08"},{"n":8,"title":"Assign tasks in shared lists","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/ToDo/assign-tasks-in-shared-lists","accessed":"2026-10-08"},{"n":9,"title":"Use the Microsoft To Do API","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/graph/api/resources/todo-overview?view=graph-rest-1.0","accessed":"2026-10-08"},{"n":10,"title":"Microsoft To Do: Lists, Tasks & Reminders","publisher":"Microsoft Store","url":"https://apps.microsoft.com/detail/9nblggh5r558","accessed":"2026-10-08"},{"n":11,"title":"How to use two-step verification with your Microsoft account","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/account-billing/how-to-use-two-step-verification-with-your-microsoft-account-c7910146-672f-01e9-50a0-93b4585e7eb4","accessed":"2026-10-08"},{"n":12,"title":"Drag a task to your Outlook calendar","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/topic/2146bc92-2d5c-407f-a619-2b2e372b2ca2","accessed":"2026-10-08"},{"n":13,"title":"Get help for Microsoft To Do","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/ToDo/get-help-for-microsoft-to-do","accessed":"2026-10-08"},{"n":14,"title":"Microsoft To Do: Lists, Tasks & Reminders (Mac App Store)","publisher":"Apple App Store","url":"https://apps.apple.com/us/app/microsoft-to-do/id1274495053","accessed":"2026-10-08"}]},{"id":"toodledo","name":"Toodledo","vendor":"Toodledo","category":"to-do-list-apps","website":"https://www.toodledo.com/","rank":10,"of":12,"points":67,"by_criterion":[{"key":"platforms","name":"Systems","earned":9,"available":24},{"key":"planning","name":"Planning","earned":21,"available":27},{"key":"calendar","name":"Calendar and sharing","earned":18,"available":18},{"key":"data","name":"Your data","earned":4,"available":12},{"key":"price","name":"Price","earned":15,"available":19}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Unlimited tasks and device sync; up to 10 folders","src":[1]},{"name":"Standard","price":"$3.99/month billed yearly","usd_month":3.99,"billing":"yearly","for":"1 person","notes":"Adds subtasks, Google Calendar sync, unlimited folders; $4.99 on monthly billing","src":[1]},{"name":"Plus","price":"$5.99/month billed yearly","usd_month":5.99,"billing":"yearly","for":"Up to 5 collaborators","notes":"Adds 10 GB file storage and email-in; $7.99 on monthly billing","src":[1]}],"price_note":"Annual plans have a 14-day refund window; monthly plans are not refundable. Plans renew automatically [1].","lines":[{"key":"platforms","value":["iOS","Android","Web"],"points":9,"note":"Official iOS and Android apps, plus the Toodledo website. No Windows, Mac or Linux desktop app is listed [15][2][3].","sources":[15,2,3]},{"key":"offline","value":null,"points":0,"note":"Not published on the vendor's iOS, Android and sync pages [15][16]. The iOS page says it can run as a standalone app.","sources":[15,16]},{"key":"recurring","value":true,"points":7,"note":"Repeat daily, weekly or custom patterns such as 'The 1st Friday of each month'; included in Free [8][1].","sources":[8,1]},{"key":"reminders","value":true,"points":4,"note":"Alarms tied to a due date go by email, SMS, mobile app alert or browser popup [4].","sources":[4]},{"key":"location_reminders","value":true,"points":3,"note":"The page says you get task reminders when you arrive at or leave a location [5].","sources":[5]},{"key":"subtasks","value":true,"points":4,"note":"Subtasks nest under tasks; the feature is reserved for subscribers [9].","sources":[9]},{"key":"tags","value":true,"points":3,"note":"Tags can be added to tasks, lists and outlines [10].","sources":[10]},{"key":"natural_dates","value":null,"points":0,"note":"Not published on the vendor's repeating-tasks page, which shows menu patterns only [8].","sources":[8]},{"key":"board_view","value":null,"points":0,"note":"Not published on the vendor's feature and help pages [13][1].","sources":[13,1]},{"key":"calendar_sync","value":true,"points":6,"note":"Tasks sync with third-party calendars such as Apple iCal or Google Calendar; Standard lists Google Calendar Sync [6][1].","sources":[6,1]},{"key":"shared_lists","value":true,"points":5,"note":"Invite a collaborator by email; private collaboration is for subscribers. Standard allows 1 collaborator [11][1].","sources":[11,1]},{"key":"assign","value":true,"points":4,"note":"Assign a task through the 'Assigned To' field, if the collaborator gives permission [11].","sources":[11]},{"key":"api","value":true,"points":3,"note":"Developer documentation for API version 3 covers viewing, adding, editing and deleting tasks [12].","sources":[12]},{"key":"export","value":true,"points":4,"note":"The export page says you can export data in CSV, XML, Text and iCal formats [7].","sources":[7]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pricing or help pages [1][13].","sources":[1,13]},{"key":"two_factor","value":null,"points":0,"note":"Not described. The help index lists a two-step question, but no answer or setup page is published there [13].","sources":[13]},{"key":"free_plan","value":true,"points":8,"note":"Free starter version for personal use with unlimited device sync [1].","sources":[1]},{"key":"price","value":3.99,"points":7,"note":"Standard, $3.99 a month billed yearly [1].","sources":[1]}],"sources":[{"n":1,"title":"Toodledo pricing","publisher":"Toodledo","url":"https://www.toodledo.com/pricing.php","accessed":"2026-10-08"},{"n":2,"title":"Toodledo home page","publisher":"Toodledo","url":"https://www.toodledo.com/","accessed":"2026-10-08"},{"n":3,"title":"Toodledo website","publisher":"Toodledo","url":"https://www.toodledo.com/features/desktopapp.html","accessed":"2026-10-08"},{"n":4,"title":"Alarms and reminders","publisher":"Toodledo","url":"https://www.toodledo.com/features/alarms.html","accessed":"2026-10-08"},{"n":5,"title":"Locations","publisher":"Toodledo","url":"https://www.toodledo.com/features/locations.html","accessed":"2026-10-08"},{"n":6,"title":"Calendar","publisher":"Toodledo","url":"https://www.toodledo.com/features/calendar.html","accessed":"2026-10-08"},{"n":7,"title":"Export","publisher":"Toodledo","url":"https://www.toodledo.com/features/export.html","accessed":"2026-10-08"},{"n":8,"title":"Repeating tasks","publisher":"Toodledo","url":"https://www.toodledo.com/features/repeatingtasks.html","accessed":"2026-10-08"},{"n":9,"title":"Subtasks","publisher":"Toodledo","url":"https://www.toodledo.com/features/subtasks.html","accessed":"2026-10-08"},{"n":10,"title":"Tags","publisher":"Toodledo","url":"https://www.toodledo.com/features/tags.html","accessed":"2026-10-08"},{"n":11,"title":"How to share tasks with other people","publisher":"Toodledo","url":"https://www.toodledo.com/info/sharing.php","accessed":"2026-10-08"},{"n":12,"title":"Toodledo API documentation, version 3","publisher":"Toodledo","url":"https://api.toodledo.com/3/","accessed":"2026-10-08"},{"n":13,"title":"Toodledo help topics","publisher":"Toodledo","url":"https://www.toodledo.com/info/help.php","accessed":"2026-10-08"},{"n":14,"title":"Toodledo Database Compromised","publisher":"Toodledo forums","url":"https://static.toodledo.com/forums/1/18124/-85002/read.html","accessed":"2026-10-08"},{"n":15,"title":"Sync","publisher":"Toodledo","url":"https://www.toodledo.com/features/sync.html","accessed":"2026-10-08"},{"n":16,"title":"Toodledo iOS app","publisher":"Toodledo","url":"https://www.toodledo.com/features/iosapp.html","accessed":"2026-10-08"}]},{"id":"superlist","name":"Superlist","vendor":"Superlist Software GmbH","category":"to-do-list-apps","website":"https://www.superlist.com/","rank":11,"of":12,"points":67,"by_criterion":[{"key":"platforms","name":"Systems","earned":18,"available":24},{"key":"planning","name":"Planning","earned":21,"available":27},{"key":"calendar","name":"Calendar and sharing","earned":15,"available":18},{"key":"data","name":"Your data","earned":0,"available":12},{"key":"price","name":"Price","earned":13,"available":19}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Unlimited tasks; up to 5 lists; up to 5 people per shared list","src":[1]},{"name":"Basic","price":"$59/year","usd_month":4.92,"billing":"yearly","for":"1 person","notes":"Unlimited lists, sublists and shared lists; all integrations; shown as $5 or $6 a month on monthly billing","src":[1,2]},{"name":"Super","price":"$249/year","usd_month":20.75,"billing":"yearly","for":"1 person","notes":"Adds AI meeting notes and AI summaries","src":[1,2]}],"price_note":"The pricing page shows Basic at $5 a month and the help centre at $6 a month; both show $59 a year [1][2].","lines":[{"key":"platforms","value":["macOS","iOS","Android","Web"],"points":12,"note":"Apps for macOS, iOS, Android and the web; Windows and Linux are not listed [3]. The macOS download link path contains the word beta [4].","sources":[3,4]},{"key":"offline","value":true,"points":6,"note":"The home page lists 'Offline Support' as a feature; no help article explains it [4].","sources":[4]},{"key":"recurring","value":true,"points":7,"note":"Tasks repeat daily, weekly, monthly or yearly; the free plan includes repeating tasks [5][2].","sources":[5,2]},{"key":"reminders","value":true,"points":4,"note":"A 'Remind me' option sends a notification at a set time; the free plan includes reminders [6][2].","sources":[6,2]},{"key":"location_reminders","value":null,"points":0,"note":"Not published in the reminders article [6].","sources":[6]},{"key":"subtasks","value":true,"points":4,"note":"Tasks can hold subtasks, with a progress indicator on the parent task [16]. The home page lists nested lists and subtasks [4].","sources":[16,4]},{"key":"tags","value":true,"points":3,"note":"The pricing FAQ lists labels among free plan features [11].","sources":[11]},{"key":"natural_dates","value":true,"points":3,"note":"Typing a phrase such as 'today at 5pm' sets the due date; 'every week' sets a repeat. Custom repeats are not supported [10].","sources":[10]},{"key":"board_view","value":null,"points":0,"note":"Not published on the vendor's help pages or home page [4][11].","sources":[4,11]},{"key":"calendar_sync","value":true,"points":6,"note":"The Google Calendar integration adds tasks with due dates as all-day events, or 30-minute blocks with a time [7]. Basic lists the integration [2].","sources":[7,2]},{"key":"shared_lists","value":true,"points":5,"note":"Share a list with a registered user [8]; the free plan allows up to 5 private and shared lists in total, 5 people per shared list [1].","sources":[8,1]},{"key":"assign","value":true,"points":4,"note":"Assign a task to a collaborator on a shared list [9].","sources":[9]},{"key":"api","value":null,"points":0,"note":"Only an MCP connector for AI assistants is documented; no task API documentation [12].","sources":[12]},{"key":"export","value":null,"points":0,"note":"Not published in the account settings article [14].","sources":[14]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's open-source page [13], which lists three Flutter libraries but not the Superlist apps.","sources":[13]},{"key":"two_factor","value":null,"points":0,"note":"Not published in the account settings article [14].","sources":[14]},{"key":"free_plan","value":true,"points":8,"note":"Free forever, with apps on macOS, iOS, Android and web; tasks sync between mobile and desktop [1][15].","sources":[1,15]},{"key":"price","value":4.92,"points":5,"note":"Basic, $59 a year billed yearly [1].","sources":[1]}],"sources":[{"n":1,"title":"Superlist pricing","publisher":"Superlist","url":"https://www.superlist.com/pricing","accessed":"2026-10-08"},{"n":2,"title":"Superlist pricing: Free, Basic and Super plans compared","publisher":"Superlist Help Center","url":"https://help.superlist.com/en/articles/310866-superlist-pricing-free-basic-and-super-plans-compared","accessed":"2026-10-08"},{"n":3,"title":"Download Superlist","publisher":"Superlist Help Center","url":"https://help.superlist.com/en/articles/10068-download-superlist","accessed":"2026-10-08"},{"n":4,"title":"Superlist home page","publisher":"Superlist","url":"https://www.superlist.com/","accessed":"2026-10-08"},{"n":5,"title":"Repeating tasks","publisher":"Superlist Help Center","url":"https://help.superlist.com/en/articles/78873-repeating-tasks","accessed":"2026-10-08"},{"n":6,"title":"Reminders","publisher":"Superlist Help Center","url":"https://help.superlist.com/en/articles/106335-reminders","accessed":"2026-10-08"},{"n":7,"title":"Google Calendar integration: see tasks alongside events","publisher":"Superlist Help Center","url":"https://help.superlist.com/en/articles/10062-google-calendar-integration-see-tasks-alongside-events","accessed":"2026-10-08"},{"n":8,"title":"Share lists with collaborators","publisher":"Superlist Help Center","url":"https://help.superlist.com/en/articles/10057-share-lists-with-collaborators","accessed":"2026-10-08"},{"n":9,"title":"Assign and discuss tasks","publisher":"Superlist Help Center","url":"https://help.superlist.com/en/articles/25427-assign-and-discuss-tasks","accessed":"2026-10-08"},{"n":10,"title":"Set due dates by typing (natural language dates)","publisher":"Superlist Help Center","url":"https://help.superlist.com/en/articles/169741-set-due-dates-by-typing-natural-language-dates","accessed":"2026-10-08"},{"n":11,"title":"Superlist pricing FAQ: plans, billing and what's included","publisher":"Superlist Help Center","url":"https://help.superlist.com/en/articles/125694-superlist-pricing-faq-plans-billing-and-what-s-included","accessed":"2026-10-08"},{"n":12,"title":"Superlist MCP server","publisher":"Superlist Help Center","url":"https://help.superlist.com/en/articles/658028-superlist-mcp-server","accessed":"2026-10-08"},{"n":13,"title":"Superlist open source","publisher":"Superlist","url":"https://www.superlist.com/open-source","accessed":"2026-10-08"},{"n":14,"title":"Manage your settings and account","publisher":"Superlist Help Center","url":"https://help.superlist.com/en/articles/18967-manage-your-settings-and-account","accessed":"2026-10-08"},{"n":15,"title":"Superlist for iPhone & Android: capture tasks anywhere","publisher":"Superlist Help Center","url":"https://help.superlist.com/en/articles/40689-superlist-for-iphone-android-capture-tasks-anywhere","accessed":"2026-10-08"},{"n":16,"title":"Create tasks and subtasks","publisher":"Superlist Help Center","url":"https://help.superlist.com/en/articles/23853-create-tasks-and-subtasks","accessed":"2026-10-08"}]},{"id":"google-tasks","name":"Google Tasks","vendor":"Google","category":"to-do-list-apps","website":"https://workspace.google.com/products/tasks/","rank":12,"of":12,"points":59,"by_criterion":[{"key":"platforms","name":"Systems","earned":9,"available":24},{"key":"planning","name":"Planning","earned":15,"available":27},{"key":"calendar","name":"Calendar and sharing","earned":9,"available":18},{"key":"data","name":"Your data","earned":7,"available":12},{"key":"price","name":"Price","earned":19,"available":19}],"plans":[{"name":"Google Tasks","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"The iOS app is listed as free","src":[4]}],"price_note":null,"lines":[{"key":"platforms","value":["iOS","Android","Web"],"points":9,"note":"Browser access through Calendar and tasks.google.com, plus iOS and Android apps. No desktop app listed [1][3][4].","sources":[1,3,4]},{"key":"offline","value":null,"points":0,"note":"Not published on the vendor's help pages [2][3].","sources":[2,3]},{"key":"recurring","value":true,"points":7,"note":"Pick a date and time, then Repeat: daily, weekly, monthly or yearly [1][2].","sources":[1,2]},{"key":"reminders","value":true,"points":4,"note":"A task with a date and time sends a notification at that time [2].","sources":[2]},{"key":"location_reminders","value":null,"points":0,"note":"Not published on the vendor's help pages [2][3].","sources":[2,3]},{"key":"subtasks","value":true,"points":4,"note":"Task options include Add a subtask [2].","sources":[2]},{"key":"tags","value":null,"points":0,"note":"Not published on the vendor's help pages; lists and sorting only [2][7].","sources":[2,7]},{"key":"natural_dates","value":null,"points":0,"note":"Not published on the vendor's help pages [2].","sources":[2]},{"key":"board_view","value":null,"points":0,"note":"Not published on the vendor's help pages [2][7].","sources":[2,7]},{"key":"calendar_sync","value":true,"points":6,"note":"Tasks with a date and time appear automatically in Google Calendar [1].","sources":[1]},{"key":"shared_lists","value":null,"points":0,"note":"Sharing a list with another person is not described on the vendor's help pages [3][7].","sources":[3,7]},{"key":"assign","value":null,"points":0,"note":"Assigning is documented only for Docs (some Business and Enterprise plans) and Chat spaces; no individual-plan page lists it [1][3].","sources":[1,3]},{"key":"api","value":true,"points":3,"note":"The Tasks API is a REST API to read, create and update tasks and task lists [5].","sources":[5]},{"key":"export","value":true,"points":4,"note":"Google Tasks help says you can export and download your Tasks data as an archive, created through Google's data download tool [8][9].","sources":[8,9]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [1][3].","sources":[1,3]},{"key":"two_factor","value":true,"points":3,"note":"Google documents 2-Step Verification for the Google Account that signs in to Tasks, with hardware security keys [6].","sources":[6]},{"key":"free_plan","value":true,"points":8,"note":"The iOS app is listed as free; tasks sync across devices [1][4].","sources":[1,4]},{"key":"price","value":0,"points":11,"note":"No paid plan found; the iOS app is listed as free [4].","sources":[4]}],"sources":[{"n":1,"title":"Google Tasks","publisher":"Google Workspace","url":"https://workspace.google.com/intl/en/products/tasks/","accessed":"2026-10-08"},{"n":2,"title":"Add or edit a task","publisher":"Google Tasks Help","url":"https://support.google.com/tasks/answer/7675838?hl=en","accessed":"2026-10-08"},{"n":3,"title":"Get started with Google Tasks","publisher":"Google Tasks Help","url":"https://support.google.com/tasks/answer/7675772?hl=en","accessed":"2026-10-08"},{"n":4,"title":"Google Tasks: Get Things Done","publisher":"Apple App Store","url":"https://apps.apple.com/us/app/google-tasks-get-things-done/id1353634006","accessed":"2026-10-08"},{"n":5,"title":"Tasks API REST reference","publisher":"Google for Developers","url":"https://developers.google.com/tasks/reference/rest","accessed":"2026-10-08"},{"n":6,"title":"Turn on 2-Step Verification","publisher":"Google Account Help","url":"https://support.google.com/accounts/answer/185839?hl=en","accessed":"2026-10-08"},{"n":7,"title":"Organize your tasks","publisher":"Google Tasks Help","url":"https://support.google.com/tasks/answer/7675629?hl=en","accessed":"2026-10-08"},{"n":8,"title":"Export your data from Google Tasks","publisher":"Google Tasks Help","url":"https://support.google.com/tasks/answer/10017961?hl=en","accessed":"2026-10-08"},{"n":9,"title":"Download your Google data","publisher":"Google Account Help","url":"https://support.google.com/accounts/answer/3024190?hl=en","accessed":"2026-10-08"}]},{"id":"hyperping","name":"Hyperping","vendor":"Hyperping","category":"uptime-monitoring-software","website":"https://hyperping.com/","rank":1,"of":10,"points":89,"by_criterion":[{"key":"monitoring","name":"Monitoring","earned":40,"available":41},{"key":"alerts","name":"Alerts and status page","earned":25,"available":25},{"key":"team","name":"Team and trust","earned":14,"available":18},{"key":"price","name":"Free plan and price","earned":10,"available":16}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 seat","notes":"20 monitors, 5-minute checks, 1 basic status page","src":[1]},{"name":"Essentials","price":"$290/year","usd_month":24.17,"billing":"yearly","for":"3 seats","notes":"50 monitors, 30-second checks, on-call, custom-domain status page","src":[1]},{"name":"Pro","price":"$890/year","usd_month":74.17,"billing":"yearly","for":"10 seats","notes":"250 monitors, SAML SSO, 3 status pages","src":[1]},{"name":"Business","price":"$2,990/year","usd_month":249.17,"billing":"yearly","for":"20 seats","notes":"1,000 monitors, 20-second checks, audit logs","src":[1]}],"price_note":"The pricing page rounds Essentials to $24 a month; the yearly charge is $290 [1]. Cron monitors count toward the monitor limit [3].","lines":[{"key":"interval","value":30,"points":10,"note":"The plan comparison lists a 30-second check interval for Essentials [1].","sources":[1]},{"key":"check_types","value":["Ping","TCP port","DNS","Keyword or response check"],"points":8,"note":"Uptime page lists ICMP ping, port checks, DNS and keyword checks; the comparison shows DNS monitoring included on Essentials [2][1].","sources":[2,1]},{"key":"locations","value":18,"points":4,"note":"The pricing page lists 18 regions on every plan; other Hyperping pages say 17 [1][2].","sources":[1,2]},{"key":"ssl","value":true,"points":5,"note":"SSL expiry alerts can start 1 to 90 days ahead, on every plan [4].","sources":[4]},{"key":"heartbeat","value":true,"points":8,"note":"Cron monitoring alerts when a job misses its ping; included on every plan, no beta label [3].","sources":[3]},{"key":"transactions","value":true,"points":5,"note":"Essentials includes 3 browser checks, which run Playwright scripts such as sign-ins [1][5].","sources":[1,5]},{"key":"alert_channels","value":["SMS","Phone call","Slack","Microsoft Teams","Webhook","PagerDuty"],"points":12,"note":"Uptime page names all six; the comparison shows Essentials has Teams, PagerDuty, 20 SMS credits and phone calls [2][1].","sources":[2,1]},{"key":"status_page","value":true,"points":6,"note":"Essentials includes 1 status page with 100 subscribers [1].","sources":[1]},{"key":"status_domain","value":true,"points":3,"note":"Essentials lists a status page with a custom domain; docs allow apex or subdomains [1][6].","sources":[1,6]},{"key":"on_call","value":true,"points":4,"note":"Essentials includes 1 on-call schedule and escalation policies [1].","sources":[1]},{"key":"sso","value":true,"points":5,"note":"Account SAML SSO is listed on the public Pro plan, $74 a month [1].","sources":[1]},{"key":"cert","value":false,"points":0,"note":"Hyperping says it holds no independent SOC 2 or ISO 27001 certification at this time [8].","sources":[8]},{"key":"sla","value":true,"points":3,"note":"99.9% monthly uptime for paid plans; credits of 10%, 25% or 50% of monthly fees [7].","sources":[7]},{"key":"api","value":true,"points":3,"note":"API docs describe creating and updating monitors; the pricing page says the API is on all paid plans [9][1].","sources":[9,1]},{"key":"team_members","value":true,"points":3,"note":"Essentials includes 3 seats; extra seats cost $7 a month [1].","sources":[1]},{"key":"free_monitors","value":20,"points":5,"note":"The free plan includes 20 monitors with 5-minute checks [1].","sources":[1]},{"key":"price","value":24.17,"points":2,"note":"Essentials, cheapest paid plan with at least 10 monitors: $290 billed yearly [1].","sources":[1]},{"key":"price_50","value":24.17,"points":3,"note":"Essentials includes 50 monitors with 30-second checks, $290 billed yearly; cron monitors share the limit [1][3].","sources":[1,3]}],"sources":[{"n":1,"title":"Hyperping pricing","publisher":"Hyperping","url":"https://hyperping.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Uptime monitoring","publisher":"Hyperping","url":"https://hyperping.com/uptime-monitoring","accessed":"2026-10-09"},{"n":3,"title":"Cron job monitoring","publisher":"Hyperping","url":"https://hyperping.com/cron-monitoring","accessed":"2026-10-09"},{"n":4,"title":"SSL monitoring","publisher":"Hyperping","url":"https://hyperping.com/ssl-monitoring","accessed":"2026-10-09"},{"n":5,"title":"Browser checks docs","publisher":"Hyperping","url":"https://hyperping.com/docs/monitoring/browser-checks","accessed":"2026-10-09"},{"n":6,"title":"Custom domain for status pages","publisher":"Hyperping","url":"https://hyperping.com/docs/status-page/custom-domain","accessed":"2026-10-09"},{"n":7,"title":"Service level agreement","publisher":"Hyperping","url":"https://hyperping.com/sla","accessed":"2026-10-09"},{"n":8,"title":"Hyperping security","publisher":"Hyperping","url":"https://hyperping.com/security","accessed":"2026-10-09"},{"n":9,"title":"API overview","publisher":"Hyperping","url":"https://hyperping.com/docs/api/overview","accessed":"2026-10-09"}]},{"id":"better-stack-uptime","name":"Better Stack Uptime","vendor":"Better Stack","category":"uptime-monitoring-software","website":"https://betterstack.com/","rank":2,"of":10,"points":81,"by_criterion":[{"key":"monitoring","name":"Monitoring","earned":37,"available":41},{"key":"alerts","name":"Alerts and status page","earned":25,"available":25},{"key":"team","name":"Team and trust","earned":12,"available":18},{"key":"price","name":"Free plan and price","earned":7,"available":16}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Personal projects","notes":"10 monitors and heartbeats, 1 status page, 3-minute checks","src":[1,2]},{"name":"Responder","price":"$29/month, billed yearly","usd_month":29,"billing":"yearly","for":"1 licence","notes":"10 monitors, 10 heartbeats, 1 status page, 30-second checks; $34 billed monthly","src":[1]},{"name":"Extra 50 monitors","price":"$21/month, billed yearly","usd_month":21,"billing":"yearly","for":"Add-on","notes":"$25 billed monthly","src":[1]}],"price_note":"The $29 yearly price is per Responder licence; $34 if billed monthly [1]. Add-ons for monitors, heartbeats, status pages and browser-check minutes are priced separately [1].","lines":[{"key":"interval","value":30,"points":10,"note":"Paid plans check as often as every 30 seconds; the free plan every 3 minutes [1][2].","sources":[1,2]},{"key":"check_types","value":["Ping","TCP port","DNS","Keyword or response check"],"points":8,"note":"Ping, TCP/UDP port, DNS and keyword monitors are listed with no plan limit [1][3].","sources":[1,3]},{"key":"locations","value":4,"points":1,"note":"Probe IPs are listed for 4 regions: Asia, Australia, Europe and the US; no city count is given [6].","sources":[6]},{"key":"ssl","value":true,"points":5,"note":"SSL certificate expiry alerts are built into monitors and need a paid plan [5].","sources":[1,5]},{"key":"heartbeat","value":true,"points":8,"note":"10 heartbeats are included; they monitor cron jobs and scheduled tasks [1][3].","sources":[1,3]},{"key":"transactions","value":true,"points":5,"note":"Playwright browser monitors run sign-in style flows; billed at $1 per 100 minutes, not labelled beta [1][4].","sources":[1,4]},{"key":"alert_channels","value":["SMS","Phone call","Slack","Microsoft Teams","Webhook","PagerDuty"],"points":12,"note":"Phone, SMS, Slack, Teams and webhooks are listed under Uptime; PagerDuty is on the integrations page [1][7].","sources":[1,7]},{"key":"status_page","value":true,"points":6,"note":"One public status page is included [1].","sources":[1]},{"key":"status_domain","value":true,"points":3,"note":"A status page can use your own domain through a CNAME record [8].","sources":[1,8]},{"key":"on_call","value":true,"points":4,"note":"On-call scheduling and escalation policies are built in [1][12].","sources":[1,12]},{"key":"sso","value":true,"points":5,"note":"Okta SAML sign-in is documented; Okta and Azure SSO cost $5 per user a month [1][9].","sources":[1,9]},{"key":"cert","value":true,"points":4,"note":"The security page says Better Stack is SOC 2 Type 2 compliant [10].","sources":[10]},{"key":"sla","value":null,"points":0,"note":"Not published on the vendor's terms page [11].","sources":[11]},{"key":"api","value":true,"points":3,"note":"A documented REST API manages monitors and is listed under Uptime [1][13].","sources":[1,13]},{"key":"team_members","value":false,"points":0,"note":"Unlimited team members get telemetry only; Uptime access needs a $29 Responder licence each [1].","sources":[1]},{"key":"free_monitors","value":10,"points":4,"note":"The free plan includes 10 monitors and heartbeats [1].","sources":[1]},{"key":"price","value":29,"points":2,"note":"One Responder licence, $29 a month billed yearly, includes 10 monitors [1].","sources":[1]},{"key":"price_50","value":50,"points":1,"note":"Responder $29 plus one 50-monitor pack $21, billed yearly: 60 monitors, 30-second checks [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"Pricing","publisher":"Better Stack","url":"https://betterstack.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Check frequency","publisher":"Better Stack","url":"https://betterstack.com/docs/uptime/check-frequency/","accessed":"2026-10-09"},{"n":3,"title":"Uptime monitor (monitor types)","publisher":"Better Stack","url":"https://betterstack.com/docs/uptime/uptime-monitor/","accessed":"2026-10-09"},{"n":4,"title":"Playwright monitor","publisher":"Better Stack","url":"https://betterstack.com/docs/uptime/playwright-monitor/","accessed":"2026-10-09"},{"n":5,"title":"SSL certificate monitor","publisher":"Better Stack","url":"https://betterstack.com/docs/uptime/ssl-certificate-monitor/","accessed":"2026-10-09"},{"n":6,"title":"Frequently asked questions","publisher":"Better Stack","url":"https://betterstack.com/docs/uptime/frequently-asked-questions/","accessed":"2026-10-09"},{"n":7,"title":"Integrations","publisher":"Better Stack","url":"https://betterstack.com/integrations","accessed":"2026-10-09"},{"n":8,"title":"Custom domain for status pages","publisher":"Better Stack","url":"https://betterstack.com/docs/uptime/custom-subdomain/","accessed":"2026-10-09"},{"n":9,"title":"Okta SAML setup instructions","publisher":"Better Stack","url":"https://betterstack.com/docs/uptime/okta-sso/","accessed":"2026-10-09"},{"n":10,"title":"Security","publisher":"Better Stack","url":"https://betterstack.com/security","accessed":"2026-10-09"},{"n":11,"title":"Terms of service","publisher":"Better Stack","url":"https://betterstack.com/terms","accessed":"2026-10-09"},{"n":12,"title":"Escalation policies","publisher":"Better Stack","url":"https://betterstack.com/docs/uptime/escalation-policies/","accessed":"2026-10-09"},{"n":13,"title":"Create a monitor (Uptime API)","publisher":"Better Stack","url":"https://betterstack.com/docs/uptime/api/create-a-new-monitor/","accessed":"2026-10-09"}]},{"id":"nodeping","name":"NodePing","vendor":"NodePing","category":"uptime-monitoring-software","website":"https://nodeping.com/","rank":3,"of":10,"points":68,"by_criterion":[{"key":"monitoring","name":"Monitoring","earned":34,"available":41},{"key":"alerts","name":"Alerts and status page","earned":23,"available":25},{"key":"team","name":"Team and trust","earned":6,"available":18},{"key":"price","name":"Free plan and price","earned":5,"available":16}],"plans":[{"name":"Personal","price":"$10/month","usd_month":10,"billing":"monthly","for":"5 monitors","notes":"$0.50 per extra monitor; 1-minute checks; email, SMS, Pushover only; no API","src":[1]},{"name":"Professional","price":"$25/month","usd_month":25,"billing":"monthly","for":"200 monitors","notes":"$0.40 per extra monitor; adds Slack, PagerDuty, webhooks, API, subaccounts, 50 status pages","src":[1]},{"name":"Premiere","price":"$80/month","usd_month":80,"billing":"monthly","for":"200 monitors","notes":"$0.25 per extra monitor; adds voice calls, on-premise agents, OpenID Connect","src":[1]}],"price_note":"Sub-minute intervals add $0.20 (30 seconds) or $0.40 (15 seconds) per monitor a month. Subscriptions bill monthly; 6 or 12 months can be prepaid by PayPal [1] or arranged with NodePing [8].","lines":[{"key":"interval","value":60,"points":8,"note":"Home page: 200 services at 1-minute intervals for $25. Pricing lists 15 seconds, but sub-minute checks carry a fee [1][2].","sources":[1,2]},{"key":"check_types","value":["Ping","TCP port","DNS","Keyword or response check"],"points":8,"note":"Check types page lists real ICMP ping, TCP port connect, DNS and HTTP content matching, with no plan limit [4].","sources":[4]},{"key":"locations","value":33,"points":5,"note":"FAQ lists 34 entries in five regions; Miami appears twice, so 33 unique locations [8].","sources":[8]},{"key":"ssl","value":true,"points":5,"note":"The SSL check can alert a set number of days before expiry; blank means it fails only after expiry [5].","sources":[5]},{"key":"heartbeat","value":true,"points":8,"note":"A PUSH check with 'Missing Heartbeat Fail' alerts when a job stops reporting; no plan limit named [6].","sources":[6]},{"key":"transactions","value":null,"points":0,"note":"Not published on the vendor's check types page; only HTTP Advanced is listed [4].","sources":[4]},{"key":"alert_channels","value":["SMS","Slack","Microsoft Teams","Webhook","PagerDuty"],"points":10,"note":"Professional has Slack, PagerDuty and webhooks; the FAQ says webhooks support Teams. Voice is Premiere only [1][7][8].","sources":[1,7,8]},{"key":"status_page","value":true,"points":6,"note":"Professional lists 50 public status pages [1].","sources":[1]},{"key":"status_domain","value":true,"points":3,"note":"Features page lists status pages on custom domains with free SSL; pricing shows status page SSL for Professional [1][3].","sources":[1,3]},{"key":"on_call","value":true,"points":4,"note":"Per-contact delays and schedules escalate, such as email, then SMS after 10 minutes, then a manager's call [7].","sources":[7]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's pricing page; only OpenID Connect on Premiere is listed [1].","sources":[1]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's terms or FAQ pages [8][9].","sources":[8,9]},{"key":"sla","value":null,"points":0,"note":"Not published: the terms give no uptime percentage or service credits [9].","sources":[9]},{"key":"api","value":true,"points":3,"note":"Professional lists API access [1].","sources":[1]},{"key":"team_members","value":true,"points":3,"note":"Professional lists unlimited users and unlimited subaccounts [1].","sources":[1]},{"key":"free_monitors","value":0,"points":0,"note":"No free plan is listed; only a 15-day trial [1].","sources":[1]},{"key":"price","value":25,"points":2,"note":"Professional, $25 a month, 200 monitors; only monthly billing is listed, and Personal has 5 monitors [1].","sources":[1]},{"key":"price_50","value":25,"points":3,"note":"Professional includes 200 monitors at 1-minute checks for $25 a month [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"NodePing pricing","publisher":"NodePing","url":"https://nodeping.com/pricing.html","accessed":"2026-10-09"},{"n":2,"title":"NodePing home page","publisher":"NodePing","url":"https://nodeping.com/","accessed":"2026-10-09"},{"n":3,"title":"NodePing features","publisher":"NodePing","url":"https://nodeping.com/features.html","accessed":"2026-10-09"},{"n":4,"title":"Check types","publisher":"NodePing","url":"https://nodeping.com/check_types.html","accessed":"2026-10-09"},{"n":5,"title":"SSL check","publisher":"NodePing","url":"https://nodeping.com/ssl_check.html","accessed":"2026-10-09"},{"n":6,"title":"PUSH check","publisher":"NodePing","url":"https://nodeping.com/push_check.html","accessed":"2026-10-09"},{"n":7,"title":"NodePing notifications","publisher":"NodePing","url":"https://nodeping.com/nodepingnotifications.html","accessed":"2026-10-09"},{"n":8,"title":"NodePing FAQ","publisher":"NodePing","url":"https://nodeping.com/faq.html","accessed":"2026-10-09"},{"n":9,"title":"Terms of service","publisher":"NodePing","url":"https://nodeping.com/terms.html","accessed":"2026-10-09"}]},{"id":"oh-dear","name":"Oh Dear","vendor":"Oh Dear","category":"uptime-monitoring-software","website":"https://ohdear.app/","rank":4,"of":10,"points":68,"by_criterion":[{"key":"monitoring","name":"Monitoring","earned":38,"available":41},{"key":"alerts","name":"Alerts and status page","earned":19,"available":25},{"key":"team","name":"Team and trust","earned":11,"available":18},{"key":"price","name":"Free plan and price","earned":0,"available":16}],"plans":[{"name":"Freelance","price":"$550/year","usd_month":45.83,"billing":"yearly","for":"Up to 10 sites and servers, unlimited users","notes":"$55 a month if billed monthly; 10-day free trial","src":[1]},{"name":"Studio","price":"$1,090/year","usd_month":90.83,"billing":"yearly","for":"Up to 25 sites and servers, unlimited users","notes":"Same features as every plan","src":[1]},{"name":"Agency","price":"$1,650/year","usd_month":137.5,"billing":"yearly","for":"Up to 50 sites and servers, unlimited users","notes":"Same features as every plan","src":[1]}],"price_note":"The pricing page shows euros (Freelance €490 a year) and also publishes a US dollar price list in its page data; we use the dollar figures [1]. Annual billing gives 2 months free [1].","lines":[{"key":"interval","value":60,"points":8,"note":"Checks run every minute by default, settable from 1 to 60 minutes; the same on every plan [2][1].","sources":[2,1]},{"key":"check_types","value":["Ping","TCP port","DNS","Keyword or response check"],"points":8,"note":"ICMP ping and TCP connect checks exist [6][7]; DNS record monitoring is listed [3]; uptime checks can require a text string [2].","sources":[6,7,3,2]},{"key":"locations","value":16,"points":4,"note":"The uptime page lists 33 checker servers across 16 cities [2].","sources":[2]},{"key":"ssl","value":true,"points":5,"note":"SSL/TLS health check covers certificate expiry; every feature is on every plan [3][1].","sources":[3,1]},{"key":"heartbeat","value":true,"points":8,"note":"Cron job monitoring alerts when a scheduled task does not report back [3].","sources":[3]},{"key":"transactions","value":true,"points":5,"note":"AI monitoring opens a real browser and fills forms; on every plan. First 5 runs are free, then you add your own AI key [8].","sources":[8]},{"key":"alert_channels","value":["SMS","Slack","Microsoft Teams","Webhook","PagerDuty"],"points":10,"note":"Notification docs list SMS via your own Vonage account, Slack, Teams, webhooks and PagerDuty; phone calls are not listed [4][5].","sources":[4,5]},{"key":"status_page","value":true,"points":6,"note":"Status pages are public by default and on every plan [10].","sources":[10]},{"key":"status_domain","value":true,"points":3,"note":"Status pages can use your own domain through a CNAME record, with automatic SSL [1][10].","sources":[1,10]},{"key":"on_call","value":null,"points":0,"note":"Not published on the vendor's notifications page, which points to PagerDuty or Opsgenie for rotations [5].","sources":[5]},{"key":"sso","value":true,"points":5,"note":"SAML 2.0 single sign-on is on every plan [9].","sources":[9]},{"key":"cert","value":false,"points":0,"note":"Oh Dear says it has no SOC 2 or ISO 27001 certification; those belong to its providers [13].","sources":[13]},{"key":"sla","value":false,"points":0,"note":"Terms say Oh Dear offers no formal SLA with uptime guarantees or service credits [12].","sources":[12]},{"key":"api","value":true,"points":3,"note":"The API creates and updates monitors; the pricing page lists the full API on every plan [11][1].","sources":[11,1]},{"key":"team_members","value":true,"points":3,"note":"Unlimited users on every plan [1].","sources":[1]},{"key":"free_monitors","value":0,"points":0,"note":"No free plan; there is a 10-day free trial [1].","sources":[1]},{"key":"price","value":45.83,"points":0,"note":"Freelance, 10 sites and servers: $550 a year in the page's dollar list [1].","sources":[1]},{"key":"price_50","value":137.5,"points":0,"note":"Agency, 50 sites and servers with 1-minute checks: $1,650 a year [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"Website Monitoring Pricing & Plans","publisher":"Oh Dear","url":"https://ohdear.app/pricing","accessed":"2026-10-09"},{"n":2,"title":"Website uptime monitoring","publisher":"Oh Dear","url":"https://ohdear.app/features/website-uptime-monitoring","accessed":"2026-10-09"},{"n":3,"title":"What checks does Oh Dear perform","publisher":"Oh Dear","url":"https://ohdear.app/docs/features/what-checks-does-oh-dear-perform","accessed":"2026-10-09"},{"n":4,"title":"Notifications docs","publisher":"Oh Dear","url":"https://ohdear.app/docs/notifications/notifications","accessed":"2026-10-09"},{"n":5,"title":"Notifications","publisher":"Oh Dear","url":"https://ohdear.app/features/notifications","accessed":"2026-10-09"},{"n":6,"title":"Ping monitoring","publisher":"Oh Dear","url":"https://ohdear.app/features/ping-monitoring","accessed":"2026-10-09"},{"n":7,"title":"TCP port monitoring","publisher":"Oh Dear","url":"https://ohdear.app/features/tcp-port-monitoring","accessed":"2026-10-09"},{"n":8,"title":"AI-powered monitoring","publisher":"Oh Dear","url":"https://ohdear.app/features/ai-monitoring","accessed":"2026-10-09"},{"n":9,"title":"Single sign-on","publisher":"Oh Dear","url":"https://ohdear.app/features/single-sign-on","accessed":"2026-10-09"},{"n":10,"title":"Status pages","publisher":"Oh Dear","url":"https://ohdear.app/features/status-pages","accessed":"2026-10-09"},{"n":11,"title":"API introduction","publisher":"Oh Dear","url":"https://ohdear.app/docs/api/introduction","accessed":"2026-10-09"},{"n":12,"title":"Oh Dear terms of service","publisher":"Oh Dear","url":"https://ohdear.app/terms","accessed":"2026-10-09"},{"n":13,"title":"Oh Dear security","publisher":"Oh Dear","url":"https://ohdear.app/security","accessed":"2026-10-09"}]},{"id":"hetrixtools","name":"HetrixTools","vendor":"HetrixTools","category":"uptime-monitoring-software","website":"https://hetrixtools.com/","rank":5,"of":10,"points":66,"by_criterion":[{"key":"monitoring","name":"Monitoring","earned":29,"available":41},{"key":"alerts","name":"Alerts and status page","earned":21,"available":25},{"key":"team","name":"Team and trust","earned":3,"available":18},{"key":"price","name":"Free plan and price","earned":13,"available":16}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"15 monitors","notes":"1-minute checks from 4 of 12 locations","src":[1]},{"name":"Professional","price":"$99.95/year","usd_month":8.33,"billing":"yearly","for":"30 monitors","notes":"$9.95 a month if billed monthly; 6 locations; 1 sub-account; 25 phone/SMS credits a month","src":[1]},{"name":"Business","price":"$199.95/year","usd_month":16.66,"billing":"yearly","for":"60 monitors","notes":"$19.95 a month if billed monthly; 9 locations; 5 sub-accounts; 50 credits a month","src":[1]},{"name":"Enterprise","price":"$499.95/year","usd_month":41.66,"billing":"yearly","for":"200 monitors","notes":"$49.95 a month if billed monthly; 12 locations; 20 sub-accounts; 125 credits a month","src":[1]}],"price_note":"Yearly prices are listed on the pricing page; monthly billing costs more, and extra phone or SMS credits cost $0.10 each [1].","lines":[{"key":"interval","value":60,"points":8,"note":"Every plan lists checks 'Every minute'; no faster interval is shown [1].","sources":[1]},{"key":"check_types","value":["Ping","TCP port","Keyword or response check"],"points":6,"note":"Ping and any-port checks are one monitor type; keyword matching is on the website monitor. 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the docs name no plan limit, and Professional lists partial white label with 5 domains [1][7].","sources":[1,7]},{"key":"on_call","value":null,"points":0,"note":"Not published on the vendor's uptime monitor page; only contact lists, delays and repeat alerts are described [3].","sources":[3]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's terms or GDPR pages [8][9].","sources":[8,9]},{"key":"sla","value":false,"points":0,"note":"The terms do not guarantee the service will be available and offer no credits or refunds [8].","sources":[8]},{"key":"api","value":true,"points":3,"note":"The v3 API is included on every plan [1].","sources":[1]},{"key":"team_members","value":false,"points":0,"note":"Professional includes 1 sub-account; Business includes 5 [1].","sources":[1]},{"key":"free_monitors","value":15,"points":4,"note":"The free plan lists 15 uptime monitors [1].","sources":[1]},{"key":"price","value":8.33,"points":6,"note":"Professional, $99.95 a year, 30 monitors; the cheapest paid plan [1].","sources":[1]},{"key":"price_50","value":16.66,"points":3,"note":"Business, $199.95 a year, 60 monitors with 1-minute checks [1].","sources":[1]}],"sources":[{"n":1,"title":"Uptime Monitor pricing","publisher":"HetrixTools","url":"https://hetrixtools.com/pricing/uptime-monitor/","accessed":"2026-10-09"},{"n":2,"title":"HetrixTools home page","publisher":"HetrixTools","url":"https://hetrixtools.com/","accessed":"2026-10-09"},{"n":3,"title":"Uptime Monitor","publisher":"HetrixTools","url":"https://hetrixtools.com/uptime-monitor/","accessed":"2026-10-09"},{"n":4,"title":"Add a PING/Service Uptime Monitor","publisher":"HetrixTools Docs","url":"https://docs.hetrixtools.com/add-a-service-uptime-monitor/","accessed":"2026-10-09"},{"n":5,"title":"How to set up Keyword Monitoring","publisher":"HetrixTools Docs","url":"https://docs.hetrixtools.com/how-to-set-up-keyword-monitoring/","accessed":"2026-10-09"},{"n":6,"title":"How to use the Cron Job Monitor","publisher":"HetrixTools Docs","url":"https://docs.hetrixtools.com/how-to-use-the-cron-job-monitor/","accessed":"2026-10-09"},{"n":7,"title":"Add A White Label Domain Name","publisher":"HetrixTools Docs","url":"https://docs.hetrixtools.com/add-a-white-label-domain-name/","accessed":"2026-10-09"},{"n":8,"title":"Terms of Service","publisher":"HetrixTools","url":"https://hetrixtools.com/terms-of-service/","accessed":"2026-10-09"},{"n":9,"title":"GDPR","publisher":"HetrixTools","url":"https://hetrixtools.com/gdpr/","accessed":"2026-10-09"}]},{"id":"uptimerobot","name":"UptimeRobot","vendor":"UptimeRobot","category":"uptime-monitoring-software","website":"https://uptimerobot.com/","rank":6,"of":10,"points":65,"by_criterion":[{"key":"monitoring","name":"Monitoring","earned":30,"available":41},{"key":"alerts","name":"Alerts and status page","earned":17,"available":25},{"key":"team","name":"Team and trust","earned":3,"available":18},{"key":"price","name":"Free plan and price","earned":15,"available":16}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Small sites","notes":"50 monitors, 5-minute checks, 1 basic status page","src":[1]},{"name":"Solo (10 monitors)","price":"€9/month, billed yearly","usd_month":10.07,"billing":"yearly","for":"No login seats","notes":"€108 a year; 60-second checks, 3 status pages","src":[1,2]},{"name":"Solo (50 monitors)","price":"€19/month, billed yearly","usd_month":21.25,"billing":"yearly","for":"No login seats","notes":"€228 a year; 60-second checks","src":[2]},{"name":"Team","price":"€35/month, billed yearly","usd_month":39.15,"billing":"yearly","for":"3 login seats","notes":"100 monitors, 30-second checks, webhooks and PagerDuty","src":[1,2]},{"name":"Scale","price":"€65/month, billed yearly","usd_month":72.71,"billing":"yearly","for":"5 login seats","notes":"200 monitors, 15-second checks, unlimited status pages","src":[1,2]}],"price_note":"Prices are 'from' prices in euros for annual billing; monthly billing costs more (Solo €10) [1][2]. Extra SMS and voice credits are priced in USD [1].","lines":[{"key":"interval","value":60,"points":8,"note":"Solo checks every 60 seconds [1].","sources":[1]},{"key":"check_types","value":["Ping","TCP port","DNS","Keyword or response check"],"points":8,"note":"Ping, port, keyword and DNS monitors are listed for Solo; DNS is added at Solo [1][2].","sources":[1,2]},{"key":"locations","value":4,"points":1,"note":"Solo can pick from 4 regions: North America, Europe, Asia and Australia [1].","sources":[1,2]},{"key":"ssl","value":true,"points":5,"note":"Solo alerts 30, 14 and 7 days before an SSL certificate expires [1].","sources":[1,2]},{"key":"heartbeat","value":true,"points":8,"note":"Heartbeat monitoring is part of Solo and above [1][2].","sources":[1,2]},{"key":"transactions","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"alert_channels","value":["SMS","Phone call","Slack","Microsoft Teams"],"points":8,"note":"Solo has SMS and voice credits, Slack and Teams; Webhook and PagerDuty start on Team [1][2][3].","sources":[1,2,3]},{"key":"status_page","value":true,"points":6,"note":"Solo includes 3 status pages [1].","sources":[1,2]},{"key":"status_domain","value":true,"points":3,"note":"Solo status pages can use your own domain [2].","sources":[2]},{"key":"on_call","value":null,"points":0,"note":"Not published on the vendor's pricing page [1]. Only repeat alerts are listed.","sources":[1]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's pricing or security pages [1][4].","sources":[1,4]},{"key":"cert","value":null,"points":0,"note":"The security page names an independent SOC 2 audit but not a Type II report [4].","sources":[4]},{"key":"sla","value":null,"points":0,"note":"Terms give no uptime percentage; an SLA is listed only on the quote-based Enterprise plan [1][6].","sources":[1,6]},{"key":"api","value":true,"points":3,"note":"A REST API that creates and changes monitors is included on all plans [2][5].","sources":[2,5]},{"key":"team_members","value":false,"points":0,"note":"Solo has no login seats; Team includes 3 [2].","sources":[2]},{"key":"free_monitors","value":50,"points":6,"note":"The free plan includes 50 monitors [1].","sources":[1]},{"key":"price","value":10.07,"points":6,"note":"Solo, 10 monitors, €9 a month billed yearly; the page shows euros only [1][2]. 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Converted at €1 = $1.1186 [7].","sources":[2]}],"sources":[{"n":1,"title":"Plans & Pricing","publisher":"UptimeRobot","url":"https://uptimerobot.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"UptimeRobot Pricing (machine-readable)","publisher":"UptimeRobot","url":"https://uptimerobot.com/pricing.md","accessed":"2026-10-09"},{"n":3,"title":"Integrations","publisher":"UptimeRobot","url":"https://uptimerobot.com/integrations/","accessed":"2026-10-09"},{"n":4,"title":"Security and compliance","publisher":"UptimeRobot","url":"https://uptimerobot.com/security/","accessed":"2026-10-09"},{"n":5,"title":"UptimeRobot API","publisher":"UptimeRobot","url":"https://uptimerobot.com/api/","accessed":"2026-10-09"},{"n":6,"title":"Terms of Service","publisher":"UptimeRobot","url":"https://uptimerobot.com/terms/","accessed":"2026-10-09"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":7}]},{"id":"onlineornot","name":"OnlineOrNot","vendor":"OnlineOrNot","category":"uptime-monitoring-software","website":"https://onlineornot.com/","rank":7,"of":10,"points":62,"by_criterion":[{"key":"monitoring","name":"Monitoring","earned":31,"available":41},{"key":"alerts","name":"Alerts and status page","earned":19,"available":25},{"key":"team","name":"Team and trust","earned":6,"available":18},{"key":"price","name":"Free plan and price","earned":6,"available":16}],"plans":[{"name":"Hobby","price":"Free","usd_month":0,"billing":"free","for":"3 monitors","notes":"3-minute checks, 2 users, 1 limited status page, 1,000 browser runs","src":[1,2]},{"name":"Pro","price":"$15/month, or $12.50/month billed yearly","usd_month":12.5,"billing":"yearly","for":"10 monitors","notes":"30-second checks, unlimited users, status page with custom domain; +$10 per 25 monitors","src":[1]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"Custom","notes":"Lists a 99.9% SLA and dedicated support","src":[1]}],"price_note":"Pro is $15 a month billed monthly. The FAQ says a full year gives two months free, which works out to $12.50 a month; add-ons are priced monthly [1].","lines":[{"key":"interval","value":30,"points":10,"note":"Pro lists a 30-second check interval [1].","sources":[1]},{"key":"check_types","value":["TCP port","DNS","Keyword or response check"],"points":6,"note":"Docs describe TCP and DNS monitors and text search; no ping (ICMP) option found; no plan limits named [4][5][6].","sources":[4,5,6]},{"key":"locations","value":6,"points":2,"note":"The docs list US East, US West, Europe, India, Australia and Japan [3].","sources":[3]},{"key":"ssl","value":null,"points":0,"note":"Docs say the check goes DOWN once a certificate is expired; no advance warning is described [7].","sources":[7]},{"key":"heartbeat","value":true,"points":8,"note":"Pro lists heartbeats; the docs say a missing ping on time triggers an alert [1][8].","sources":[1,8]},{"key":"transactions","value":true,"points":5,"note":"Pro includes 3,000 browser check runs a month; the docs describe scripted Playwright checks with no beta label [1][16].","sources":[1,16]},{"key":"alert_channels","value":["SMS","Slack","Microsoft Teams","Webhook","PagerDuty"],"points":10,"note":"Alerts page lists Slack, Teams, SMS, webhooks and PagerDuty with no plan limit. Paid plans include SMS credits. Phone calls not listed [9][10][15].","sources":[9,10,15]},{"key":"status_page","value":true,"points":6,"note":"Pro includes 1 status page; the status pages page describes public pages [1][11].","sources":[1,11]},{"key":"status_domain","value":true,"points":3,"note":"Pro lists a custom domain; the docs say it is a paid-plan feature [1][12].","sources":[1,12]},{"key":"on_call","value":null,"points":0,"note":"Not published on the vendor's alerts page; only priority routing and reminders are described [9].","sources":[9]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's pricing or terms pages [1][14].","sources":[1,14]},{"key":"sla","value":null,"points":0,"note":"A 99.9% SLA is listed only on the custom Enterprise plan; the terms state no uptime percentage or credits [1][14].","sources":[1,14]},{"key":"api","value":true,"points":3,"note":"Pro lists API and MCP access; the REST API creates, changes and deletes uptime checks [1][17].","sources":[1,13,17]},{"key":"team_members","value":true,"points":3,"note":"Pro lists unlimited team members [1].","sources":[1]},{"key":"free_monitors","value":3,"points":0,"note":"The free tier allows up to 3 URLs, checked every 3 minutes [2].","sources":[2]},{"key":"price","value":12.5,"points":4,"note":"Pro is $15 a month; the FAQ says a full year gives two months free, so $150 a year, $12.50 a month. Includes 10 monitors [1].","sources":[1]},{"key":"price_50","value":35,"points":2,"note":"Pro $15 plus two blocks of 25 extra monitors at $10 each gives 60 monitors, 30-second checks, at monthly prices; no yearly add-on price is stated [1].","sources":[1]}],"sources":[{"n":1,"title":"OnlineOrNot pricing","publisher":"OnlineOrNot","url":"https://onlineornot.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Free Tier","publisher":"OnlineOrNot Docs","url":"https://onlineornot.com/docs/free-tier","accessed":"2026-10-09"},{"n":3,"title":"Supported regions","publisher":"OnlineOrNot Docs","url":"https://onlineornot.com/docs/reference/supported-regions","accessed":"2026-10-09"},{"n":4,"title":"Create a TCP monitor","publisher":"OnlineOrNot Docs","url":"https://onlineornot.com/docs/how-to/uptime-monitoring/create-tcp-monitor","accessed":"2026-10-09"},{"n":5,"title":"Create a DNS monitor","publisher":"OnlineOrNot Docs","url":"https://onlineornot.com/docs/how-to/uptime-monitoring/create-dns-monitor","accessed":"2026-10-09"},{"n":6,"title":"Search for text on pages","publisher":"OnlineOrNot Docs","url":"https://onlineornot.com/docs/how-to/uptime-monitoring/search-for-text","accessed":"2026-10-09"},{"n":7,"title":"Verify SSL certificates","publisher":"OnlineOrNot Docs","url":"https://onlineornot.com/docs/how-to/uptime-monitoring/verify-ssl","accessed":"2026-10-09"},{"n":8,"title":"How heartbeat monitoring works","publisher":"OnlineOrNot Docs","url":"https://onlineornot.com/docs/explanation/heartbeats","accessed":"2026-10-09"},{"n":9,"title":"Alerts","publisher":"OnlineOrNot","url":"https://onlineornot.com/features/alerts","accessed":"2026-10-09"},{"n":10,"title":"Integrations","publisher":"OnlineOrNot","url":"https://onlineornot.com/features/integrations","accessed":"2026-10-09"},{"n":11,"title":"Status pages","publisher":"OnlineOrNot","url":"https://onlineornot.com/status-pages","accessed":"2026-10-09"},{"n":12,"title":"Use a custom domain","publisher":"OnlineOrNot Docs","url":"https://onlineornot.com/docs/how-to/status-pages/custom-domains","accessed":"2026-10-09"},{"n":13,"title":"OnlineOrNot home page","publisher":"OnlineOrNot","url":"https://onlineornot.com/","accessed":"2026-10-09"},{"n":14,"title":"Terms","publisher":"OnlineOrNot","url":"https://onlineornot.com/terms","accessed":"2026-10-09"},{"n":15,"title":"Send alerts via SMS","publisher":"OnlineOrNot Docs","url":"https://onlineornot.com/docs/how-to/alerts/sms","accessed":"2026-10-09"},{"n":16,"title":"Create a scripted browser check","publisher":"OnlineOrNot Docs","url":"https://onlineornot.com/docs/how-to/browser-checks/scripted-checks","accessed":"2026-10-09"},{"n":17,"title":"Uptime checks API","publisher":"OnlineOrNot Developers","url":"https://developers.onlineornot.com/api/uptime-checks","accessed":"2026-10-09"}]},{"id":"checkly","name":"Checkly","vendor":"Checkly","category":"uptime-monitoring-software","website":"https://www.checklyhq.com/","rank":8,"of":10,"points":61,"by_criterion":[{"key":"monitoring","name":"Monitoring","earned":36,"available":41},{"key":"alerts","name":"Alerts and status page","earned":6,"available":25},{"key":"team","name":"Team and trust","earned":10,"available":18},{"key":"price","name":"Free plan and price","earned":9,"available":16}],"plans":[{"name":"Hobby","price":"Free","usd_month":0,"billing":"free","for":"1 user","notes":"10 uptime monitors, 2-minute checks, 6 locations","src":[1]},{"name":"Starter","price":"$24/month, billed annually","usd_month":24,"billing":"yearly","for":"3 users","notes":"50 uptime monitors, 1-minute checks, 100 SMS a month","src":[1]},{"name":"Team","price":"$64/month, billed annually","usd_month":64,"billing":"yearly","for":"10 users","notes":"75 uptime monitors, 30-second checks, 22 locations","src":[1]}],"price_note":"Checkly prices its monitoring (Detect) apart from status pages (Communicate, $9 a month on Starter) and AI analysis (Resolve, $12) [1]. Only Detect counts toward the points, since a status page is not part of the Starter monitoring plan. Extra uptime monitors cost $8 per block of 25 [1].","lines":[{"key":"interval","value":60,"points":8,"note":"Starter lists a maximum frequency of 1 minute; 30-second checks start on Team [1].","sources":[1]},{"key":"check_types","value":["Ping","TCP port","DNS","Keyword or response check"],"points":8,"note":"Starter lists ICMP, TCP and DNS monitors [1]. API checks assert on response bodies; URL monitors check status codes only [2].","sources":[1,2]},{"key":"locations","value":6,"points":2,"note":"Starter lists 6 public locations, with up to 3 per check [1].","sources":[1]},{"key":"ssl","value":true,"points":5,"note":"The plan table lists SSL certificate expiry alerts as included on Starter [1].","sources":[1]},{"key":"heartbeat","value":true,"points":8,"note":"Heartbeat monitors are listed on every plan; docs describe a ping URL and a grace period, with no beta label [1][3].","sources":[1,3]},{"key":"transactions","value":true,"points":5,"note":"Starter includes 3,000 browser check runs and 25,000 API check runs a month [1].","sources":[1]},{"key":"alert_channels","value":["SMS","Slack","Webhook"],"points":6,"note":"Starter lists email, Slack, SMS and webhooks. 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StatusCake Pages (status pages) has its own plans [10].","lines":[{"key":"interval","value":60,"points":8,"note":"Superior runs uptime tests every 1 minute [1][2].","sources":[1,2]},{"key":"check_types","value":["Ping","TCP port","DNS","Keyword or response check"],"points":8,"note":"Test types include ping, TCP and DNS; content match needs any paid account [3][4].","sources":[3,4]},{"key":"locations","value":43,"points":5,"note":"Superior can set custom locations among 43 locations in 30 countries [2][6].","sources":[2,6]},{"key":"ssl","value":true,"points":5,"note":"Superior has SSL monitors with expiration alerts [1][2].","sources":[1,2]},{"key":"heartbeat","value":true,"points":8,"note":"Push monitoring, also called heartbeat monitoring, is included on all free and paid plans [5].","sources":[5]},{"key":"transactions","value":null,"points":0,"note":"Not published on the vendor's page listing its eight uptime test types [3].","sources":[3]},{"key":"alert_channels","value":["SMS","Phone call","Slack","Microsoft Teams","Webhook","PagerDuty"],"points":12,"note":"The integrations page lists Phone Call and SMS, Slack, Teams, Webhook and PagerDuty with no plan limit [7].","sources":[7]},{"key":"status_page","value":null,"points":0,"note":"Status pages are separate StatusCake Pages plans; the Superior plan page does not list one [2][10].","sources":[2,10]},{"key":"status_domain","value":null,"points":0,"note":"Not published for Superior on the vendor's pricing page [1].","sources":[1]},{"key":"on_call","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"sso","value":null,"points":0,"note":"The Superior page lists Google sign-in only; SAML is not published there [2].","sources":[2]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"sla","value":null,"points":0,"note":"Service-credited SLAs are listed only for quote-based Enterprise; the terms give no uptime percentage [1][9].","sources":[1,9]},{"key":"api","value":true,"points":3,"note":"The API creates, updates and deletes uptime checks; no plan limit is stated [8].","sources":[8]},{"key":"team_members","value":false,"points":0,"note":"The plan table lists 1 team member for Superior and 9 for Business [1].","sources":[1]},{"key":"free_monitors","value":10,"points":4,"note":"The free plan includes 10 uptime monitors [1].","sources":[1]},{"key":"price","value":20.41,"points":4,"note":"Superior, $20.41 a month billed yearly, 100 monitors [1].","sources":[1]},{"key":"price_50","value":20.41,"points":3,"note":"Superior already includes 100 monitors with 1-minute checks, $20.41 a month billed yearly [1].","sources":[1]}],"sources":[{"n":1,"title":"Pricing","publisher":"StatusCake","url":"https://www.statuscake.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Superior uptime monitoring plan","publisher":"StatusCake","url":"https://www.statuscake.com/superior-uptime-monitoring-plan/","accessed":"2026-10-09"},{"n":3,"title":"What is an Uptime Test?","publisher":"StatusCake","url":"https://www.statuscake.com/kb/knowledge-base/what-is-an-uptime-test/","accessed":"2026-10-09"},{"n":4,"title":"How Does Content Match Work?","publisher":"StatusCake","url":"https://www.statuscake.com/kb/knowledge-base/how-does-content-match-work/","accessed":"2026-10-09"},{"n":5,"title":"What is Push Monitoring?","publisher":"StatusCake","url":"https://www.statuscake.com/kb/knowledge-base/what-is-push-monitoring/","accessed":"2026-10-09"},{"n":6,"title":"Global website monitoring locations","publisher":"StatusCake","url":"https://www.statuscake.com/locations/","accessed":"2026-10-09"},{"n":7,"title":"Integrations","publisher":"StatusCake","url":"https://www.statuscake.com/integrations/","accessed":"2026-10-09"},{"n":8,"title":"StatusCake API","publisher":"StatusCake","url":"https://developers.statuscake.com/api/","accessed":"2026-10-09"},{"n":9,"title":"Terms and Conditions","publisher":"StatusCake","url":"https://www.statuscake.com/terms-and-conditions/","accessed":"2026-10-09"},{"n":10,"title":"StatusCake Pages","publisher":"StatusCake","url":"https://www.statuscake.com/status-page/","accessed":"2026-10-09"}]},{"id":"uptrends","name":"Uptrends","vendor":"Uptrends","category":"uptime-monitoring-software","website":"https://www.uptrends.com/","rank":10,"of":10,"points":55,"by_criterion":[{"key":"monitoring","name":"Monitoring","earned":23,"available":41},{"key":"alerts","name":"Alerts and status page","earned":22,"available":25},{"key":"team","name":"Team and trust","earned":10,"available":18},{"key":"price","name":"Free plan and price","earned":0,"available":16}],"plans":[{"name":"Core","price":"from $42/month, annual billing ($46 monthly)","usd_month":42,"billing":"yearly","for":"Small teams, 10 users","notes":"2-minute uptime checks, 10 status pages, 240 SMS credits","src":[1]},{"name":"Pro","price":"from $60/month, annual billing ($66 monthly)","usd_month":60,"billing":"yearly","for":"25 users","notes":"1-minute uptime checks, 230+ checkpoints, unlimited status pages, 600 SMS credits","src":[1]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"Unlimited users","notes":"30-second checks, SSO and SCIM, 1200 SMS credits","src":[1]}],"price_note":"'From' prices include a base number of credits that the page does not state. Extra uptime monitors cost $4 each on Core and $5 on Pro (annual) [1].","lines":[{"key":"interval","value":120,"points":5,"note":"Core lists uptime checks every 2 minutes [1].","sources":[1]},{"key":"check_types","value":["Ping","TCP port","DNS","Keyword or response check"],"points":8,"note":"Help centre lists ping, connect to a port, DNS and content-match checks, with no plan limit [2][3][4].","sources":[2,3,4]},{"key":"locations","value":null,"points":0,"note":"Not published: Core lists US and EU regions without a count; the checkpoints page gives 229 with no plan breakdown [1][11].","sources":[1,11]},{"key":"ssl","value":true,"points":5,"note":"SSL monitors can raise an error when a certificate is due to expire within a set number of days [10].","sources":[10]},{"key":"heartbeat","value":null,"points":0,"note":"Not published in the vendor's uptime monitor documentation [2].","sources":[2]},{"key":"transactions","value":true,"points":5,"note":"Core lists browser checks in the latest Chrome and Edge; multi-step transactions are not available on Core [1].","sources":[1]},{"key":"alert_channels","value":["SMS","Phone call","Slack","Microsoft Teams","Webhook","PagerDuty"],"points":12,"note":"Integrations overview lists SMS, voice, Slack, Teams, PagerDuty and webhook integrations, with no plan limit [5].","sources":[5]},{"key":"status_page","value":true,"points":6,"note":"Core includes 10 public status pages, viewable without an Uptrends login [1][7].","sources":[1,7]},{"key":"status_domain","value":null,"points":0,"note":"Not published in the vendor's status page configuration article [7].","sources":[7]},{"key":"on_call","value":true,"points":4,"note":"Alert definitions have up to three escalation levels; the article does not describe acknowledgement or rotas [8].","sources":[8]},{"key":"sso","value":false,"points":0,"note":"SSO and SCIM appear only on Enterprise, which is custom-priced [1].","sources":[1]},{"key":"cert","value":true,"points":4,"note":"Uptrends says it is ISO 27001 certified by an independent third party [6].","sources":[6]},{"key":"sla","value":null,"points":0,"note":"Not published on the vendor's pricing page; Pro's SLA monitoring tracks your own targets [1].","sources":[1]},{"key":"api","value":true,"points":3,"note":"Monitor API creates and updates monitors; no plan limit is stated [9].","sources":[9]},{"key":"team_members","value":true,"points":3,"note":"Core includes 10 users [1].","sources":[1]},{"key":"free_monitors","value":0,"points":0,"note":"No free plan; only a 30-day trial [1].","sources":[1]},{"key":"price","value":null,"points":0,"note":"Core is listed from $42 a month on annual billing, but the page does not say how many uptime monitors that includes, so 10 monitors cannot be confirmed [1].","sources":[1]},{"key":"price_50","value":null,"points":0,"note":"Not published: Pro starts at $60 with an unstated credit allowance; extra uptime monitors cost $5 each [1].","sources":[1]}],"sources":[{"n":1,"title":"Uptrends pricing","publisher":"Uptrends","url":"https://www.uptrends.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Uptime monitoring overview","publisher":"Uptrends","url":"https://www.uptrends.com/support/kb/synthetic-monitoring/uptime-monitoring/uptime-monitoring-overview/","accessed":"2026-10-09"},{"n":3,"title":"Network checks","publisher":"Uptrends","url":"https://www.uptrends.com/support/kb/synthetic-monitoring/uptime-monitoring/network-checks/","accessed":"2026-10-09"},{"n":4,"title":"Content match","publisher":"Uptrends","url":"https://www.uptrends.com/support/kb/synthetic-monitoring/monitor-settings/error-conditions/content-match/","accessed":"2026-10-09"},{"n":5,"title":"Integrations overview","publisher":"Uptrends","url":"https://www.uptrends.com/support/kb/alerting/integrations/integrations-overview/","accessed":"2026-10-09"},{"n":6,"title":"Data security","publisher":"Uptrends","url":"https://www.uptrends.com/data-security","accessed":"2026-10-09"},{"n":7,"title":"Public status page configuration","publisher":"Uptrends","url":"https://www.uptrends.com/support/kb/dashboards-and-reporting/status-pages/public-status-page-configuration/","accessed":"2026-10-09"},{"n":8,"title":"Alert escalation levels","publisher":"Uptrends","url":"https://www.uptrends.com/support/kb/alerting/alert-escalation-levels/","accessed":"2026-10-09"},{"n":9,"title":"Uptrends API overview","publisher":"Uptrends","url":"https://www.uptrends.com/support/kb/api/api-overview","accessed":"2026-10-09"},{"n":10,"title":"SSL certificate monitor expiration date (changelog, February 2024)","publisher":"Uptrends","url":"https://www.uptrends.com/changelog/february-2024-ssl-cert-monitor-expiration-date/","accessed":"2026-10-09"},{"n":11,"title":"Checkpoints overview","publisher":"Uptrends","url":"https://www.uptrends.com/support/kb/synthetic-monitoring/checkpoints/checkpoints-overview/","accessed":"2026-10-09"}]},{"id":"shutter-encoder","name":"Shutter Encoder","vendor":"Paul Pacifico","category":"video-converter-software","website":"https://www.shutterencoder.com/","rank":1,"of":11,"points":94,"by_criterion":[{"key":"systems","name":"Systems","earned":6,"available":6},{"key":"formats","name":"Formats","earned":23,"available":23},{"key":"speed","name":"Speed","earned":12,"available":12},{"key":"workflow","name":"Batch and tools","earned":23,"available":23},{"key":"price","name":"Price and licence","earned":30,"available":36}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"All users","notes":"No limits or advertising; optional donations","src":[1]}],"price_note":null,"lines":[{"key":"other_systems","value":["macOS","Linux"],"points":6,"note":"Downloads listed for macOS (Intel and Apple Silicon) and Linux (.deb and AppImage) [1].","sources":[1]},{"key":"hevc_out","value":true,"points":4,"note":"Output codecs list: H.264, H.265, H.266, VP8, VP9, AV1 [2].","sources":[2]},{"key":"av1_out","value":true,"points":6,"note":"AV1 appears in the output codecs list [2].","sources":[2]},{"key":"pro_codecs","value":true,"points":3,"note":"Editing codecs list includes DNxHD, DNxHR and Apple ProRes [2].","sources":[2]},{"key":"hdr","value":true,"points":4,"note":"Documentation says HDR to SDR conversion uses a LUT [3]. It does not mention HDR10 metadata.","sources":[3]},{"key":"audio_convert","value":true,"points":3,"note":"Sound conversions list WAV, AIFF, FLAC, ALAC, MP3, AAC, AC3, Opus and others [2].","sources":[2]},{"key":"subtitles","value":true,"points":3,"note":"Imports .srt, .vtt or .ass files and can embed closed captions or burn in open captions [2][7].","sources":[2,7]},{"key":"hw_encode","value":["NVIDIA NVENC","Intel Quick Sync","AMD AMF/VCN"],"points":12,"note":"Docs: hardware acceleration enables GPU encoding, compatible with Nvidia, AMD and Intel GPUs on any OS [3]. Counted by maker.","sources":[3]},{"key":"batch","value":true,"points":5,"note":"README lists batch queue processing; the home page describes a render queue [2][6].","sources":[2,6]},{"key":"presets","value":true,"points":3,"note":"Preset packs are offered for Vimeo, YouTube, Facebook, Instagram and Twitter [7].","sources":[7]},{"key":"automation","value":true,"points":5,"note":"Documentation describes a watch folder that monitors input folders and converts files [3].","sources":[3]},{"key":"target_size","value":true,"points":4,"note":"The File size setting takes a target in megabytes; the encoder attempts to reach it [3].","sources":[3]},{"key":"trim_crop","value":true,"points":3,"note":"Home page lists trim and cut and cropping; documentation lists a rotation setting [2][3].","sources":[2,3]},{"key":"disc_rip","value":true,"points":3,"note":"Documentation says the DVD-RIP function recovers unprotected DVDs; the functions list shows DVD and Blu-ray under Burn and Rip [3][5].","sources":[3,5]},{"key":"free_plan","value":true,"points":12,"note":"Home page calls it completely free software without any limitations or advertising [1].","sources":[1]},{"key":"open_source","value":true,"points":6,"note":"GitHub repository shows the GPL-3.0 licence [6].","sources":[6]},{"key":"perpetual","value":false,"points":0,"note":"Not sold; the product is entirely free [1]. Free products are not counted here by the rule.","sources":[1]},{"key":"price","value":0,"points":12,"note":"Entirely free, so $0 [1].","sources":[1]}],"sources":[{"n":1,"title":"Shutter Encoder","publisher":"Shutter Encoder","url":"https://www.shutterencoder.com/","accessed":"2026-10-08"},{"n":2,"title":"Shutter Encoder (English home page)","publisher":"Shutter Encoder","url":"https://www.shutterencoder.com/en/","accessed":"2026-10-08"},{"n":3,"title":"Documentation","publisher":"Shutter Encoder","url":"https://www.shutterencoder.com/documentation/","accessed":"2026-10-08"},{"n":4,"title":"FAQ | Tips","publisher":"Shutter Encoder","url":"https://www.shutterencoder.com/en/faq-tips/","accessed":"2026-10-08"},{"n":5,"title":"List of functions","publisher":"Shutter Encoder","url":"https://www.shutterencoder.com/en/functions/","accessed":"2026-10-08"},{"n":6,"title":"paulpacifico/shutter-encoder","publisher":"GitHub","url":"https://github.com/paulpacifico/shutter-encoder","accessed":"2026-10-08"},{"n":7,"title":"Shutter Encoder documentation (English)","publisher":"Shutter Encoder","url":"https://www.shutterencoder.com/en/documentation/","accessed":"2026-10-08"}]},{"id":"handbrake","name":"HandBrake","vendor":"HandBrake Team","category":"video-converter-software","website":"https://handbrake.fr/","rank":2,"of":11,"points":87,"by_criterion":[{"key":"systems","name":"Systems","earned":6,"available":6},{"key":"formats","name":"Formats","earned":20,"available":23},{"key":"speed","name":"Speed","earned":12,"available":12},{"key":"workflow","name":"Batch and tools","earned":19,"available":23},{"key":"price","name":"Price and licence","earned":30,"available":36}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 PC","notes":"Open source; Windows, macOS and Linux downloads","src":[1,2]}],"price_note":null,"lines":[{"key":"other_systems","value":["macOS","Linux"],"points":6,"note":"Downloads page lists a macOS disk image and a Linux Flatpak package [2].","sources":[2]},{"key":"hevc_out","value":true,"points":4,"note":"Video codecs page lists H.265 (HEVC) encoding with x265 and hardware encoders [6].","sources":[6]},{"key":"av1_out","value":true,"points":6,"note":"Video codecs page lists AV1 encoding with SVT-AV1, plus Intel, NVIDIA and AMD hardware options [6].","sources":[6]},{"key":"pro_codecs","value":true,"points":3,"note":"Command-line reference, generated by the Windows version, lists ff_prores and dnxhr encoders [9].","sources":[9]},{"key":"hdr","value":true,"points":4,"note":"HDR page says mastering display and content light metadata pass through to the encode [8].","sources":[8]},{"key":"audio_convert","value":null,"points":0,"note":"Not published on the vendor's audio documentation, which covers tracks inside video files, not audio-only output [14].","sources":[14]},{"key":"subtitles","value":true,"points":3,"note":"Subtitles page says SRT files can be imported from the Subtitles tab, as soft tracks or burned in [12].","sources":[12]},{"key":"hw_encode","value":["NVIDIA NVENC","Intel Quick Sync","AMD AMF/VCN"],"points":12,"note":"Separate pages describe the NVENC, Quick Sync and VCN encoders, each requiring Windows 10 or later [3][4][5].","sources":[3,4,5]},{"key":"batch","value":true,"points":5,"note":"Docs say you can set up multiple encodes at once by adding them to the Queue [10].","sources":[10]},{"key":"presets","value":true,"points":3,"note":"Official presets include Devices (Android, Apple, Roku, Xbox, PlayStation) and Web groups [7].","sources":[7]},{"key":"automation","value":true,"points":5,"note":"The documentation describes HandBrakeCLI and its command-line reference [9].","sources":[9]},{"key":"target_size","value":null,"points":0,"note":"Not published on the vendor's command-line reference, which lists a video bitrate option but no target file size [9].","sources":[9]},{"key":"trim_crop","value":true,"points":3,"note":"Command-line reference lists --crop, --rotate and --start-at/--stop-at options for crop, rotate and trim [9].","sources":[9]},{"key":"disc_rip","value":true,"points":3,"note":"Source formats page says HandBrake opens DVD and Blu-ray discs and folders, without defeating copy protection [11].","sources":[11]},{"key":"free_plan","value":true,"points":12,"note":"Home page says it is free; no vendor page lists a watermark or limit [1].","sources":[1]},{"key":"open_source","value":true,"points":6,"note":"GitHub README says HandBrake is licensed under the GNU GPL version 2 [13].","sources":[13]},{"key":"perpetual","value":false,"points":0,"note":"Not sold; the product is entirely free [1]. 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The page shows list and sale prices; the list price is used. Premium 365 renews at $39.95 for current subscribers [2].","lines":[{"key":"other_systems","value":["macOS"],"points":3,"note":"Tech specs list macOS 10.13 or higher; Linux is not listed [4].","sources":[4]},{"key":"hevc_out","value":true,"points":4,"note":"Tech specs list H.265/HEVC among MP4 and MKV output codecs [4].","sources":[4]},{"key":"av1_out","value":true,"points":6,"note":"Tech specs list AV1 among MP4 and MKV output codecs [4].","sources":[4]},{"key":"pro_codecs","value":true,"points":3,"note":"Tech specs list ProRes 422HQ, 422, 422LT, Proxy and 4444 as output; DNxHD is not listed [4].","sources":[4]},{"key":"hdr","value":null,"points":0,"note":"Not published: HDR is listed only as an input type, with no HDR10 output or tone mapping [4][5].","sources":[4,5]},{"key":"audio_convert","value":true,"points":3,"note":"The converter page lists MP3 and AAC outputs and audio-to-audio conversion [5].","sources":[5]},{"key":"subtitles","value":true,"points":3,"note":"Free vs Full page: add .ass, .ssa or .srt subtitle files in Edit & Fix [3].","sources":[3]},{"key":"hw_encode","value":["NVIDIA NVENC","Intel Quick Sync","AMD AMF/VCN"],"points":12,"note":"Vendor says it exerts Intel, NVIDIA and AMD GPU acceleration across video decoding, processing and encoding; NVENC is named [7].","sources":[7]},{"key":"batch","value":true,"points":5,"note":"Free vs Full page: Convert supports batch conversion; Compress handles multiple videos at once [3].","sources":[3]},{"key":"presets","value":true,"points":3,"note":"Converter page: pick any format or profile for output, such as iPhone or iPad; tech specs list device profiles [5][4].","sources":[4,5]},{"key":"automation","value":null,"points":0,"note":"Not published on the vendor's tech specs or converter pages [4][5].","sources":[4,5]},{"key":"target_size","value":true,"points":4,"note":"Compressor page: enter the target size in the File Size field of the Compress tool [6].","sources":[6]},{"key":"trim_crop","value":true,"points":3,"note":"Home page lists cut, crop and rotate, with rotation in 90, 180 and 270 degree steps [1].","sources":[1]},{"key":"disc_rip","value":true,"points":3,"note":"Tech specs list commercial and homemade DVD discs, VIDEO_TS folders and ISO images as input; Blu-ray not listed [4].","sources":[4]},{"key":"free_plan","value":false,"points":0,"note":"Free vs Full page: the trial limits most Convert, Compress and Edit features to files under 5 minutes [3].","sources":[3]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [4][2].","sources":[2,4]},{"key":"perpetual","value":true,"points":6,"note":"Lifetime License for 1 PC is a one-time payment, $89.95 list, with watermark-free exports [2].","sources":[2]},{"key":"price","value":59.95,"points":3,"note":"Premium 365, 1 year, $59.95 list; sale price $34.95 ignored. The page does not say it removes the trial limits in words [2].","sources":[2]}],"sources":[{"n":1,"title":"VideoProc Converter AI","publisher":"Digiarty Software","url":"https://www.videoproc.com/","accessed":"2026-10-08"},{"n":2,"title":"Buy VideoProc Converter AI","publisher":"Digiarty Software","url":"https://www.videoproc.com/video-converting-software/buy.htm","accessed":"2026-10-08"},{"n":3,"title":"Free vs Full version","publisher":"Digiarty Software","url":"https://www.videoproc.com/video-converting-software/feature-free-vs-full.htm","accessed":"2026-10-08"},{"n":4,"title":"VideoProc Converter AI tech specs","publisher":"Digiarty Software","url":"https://www.videoproc.com/video-converting-software/guide-win/tech-specs.htm","accessed":"2026-10-08"},{"n":5,"title":"VideoProc Converter AI video converter","publisher":"Digiarty Software","url":"https://www.videoproc.com/video-converting-software/feature-video-converter.htm","accessed":"2026-10-08"},{"n":6,"title":"Video compressor","publisher":"Digiarty Software","url":"https://www.videoproc.com/video-converting-software/feature-video-compressor.htm","accessed":"2026-10-08"},{"n":7,"title":"Hardware acceleration benefits","publisher":"Digiarty Software","url":"https://www.videoproc.com/video-editor/full-gpu-acceleration-benefits-4k-video.htm","accessed":"2026-10-08"}]},{"id":"wondershare-uniconverter","name":"Wondershare UniConverter","vendor":"Wondershare","category":"video-converter-software","website":"https://videoconverter.wondershare.com/","rank":7,"of":11,"points":55,"by_criterion":[{"key":"systems","name":"Systems","earned":3,"available":6},{"key":"formats","name":"Formats","earned":16,"available":23},{"key":"speed","name":"Speed","earned":12,"available":12},{"key":"workflow","name":"Batch and tools","earned":15,"available":23},{"key":"price","name":"Price and licence","earned":9,"available":36}],"plans":[{"name":"Free trial","price":"Free","usd_month":0,"billing":"free","for":"Windows","notes":"Converts one third of each video's length","src":[3]},{"name":"Yearly","price":"$45.99/year","usd_month":3.83,"billing":"yearly","for":"Windows","notes":"Auto-renews; the comparison table shows $39.99","src":[3,4]},{"name":"Perpetual","price":"$55.99","usd_month":null,"billing":"one-time","for":"Windows","notes":"Lifetime access to the purchased version; the card labels it per year","src":[3,4]}],"price_note":"The Windows price page shows $45.99 on the yearly card and $39.99 for yearly in its comparison table; we use the card price [3][4]. The card for the perpetual plan is labelled per year but its FAQ describes lifetime access [3]. A 2-year plan at $79.99 is also listed, without a clear billing term [3][4].","lines":[{"key":"other_systems","value":["macOS"],"points":3,"note":"A macOS 10.13 or later download is listed; Linux is not mentioned [1][2].","sources":[1,2]},{"key":"hevc_out","value":true,"points":4,"note":"The tech specs output table lists HEVC MP4 with HEVC, AV1 and H.265 codecs [2].","sources":[2]},{"key":"av1_out","value":true,"points":6,"note":"Tech specs list AV1 among output codecs; the converter page says it supports AV1 encoders [2][5].","sources":[2,5]},{"key":"pro_codecs","value":null,"points":0,"note":"Not published on the vendor's tech specs or converter pages; ProRes and DNxHD are not mentioned [2][5].","sources":[2,5]},{"key":"hdr","value":null,"points":0,"note":"Pages say only that HDR videos can be converted, without naming metadata or tone mapping [5].","sources":[5]},{"key":"audio_convert","value":true,"points":3,"note":"Converter page lists MP3, AMR, WAV, OGG, FLAC, M4A and WMA audio output [5].","sources":[5]},{"key":"subtitles","value":true,"points":3,"note":"The video editor page says you can add subtitles from your computer and change font and colour [7].","sources":[7]},{"key":"hw_encode","value":["NVIDIA NVENC","Intel Quick Sync","AMD AMF/VCN"],"points":12,"note":"Page says it supports Intel, NVIDIA and AMD GPUs with GPU encoding acceleration. Counted for all three; no encoder names are given [5].","sources":[5]},{"key":"batch","value":true,"points":5,"note":"Says you can batch convert and apply settings to many files with one click [5].","sources":[5]},{"key":"presets","value":true,"points":3,"note":"Lists ready-made presets for iPhone, Samsung Galaxy, Xbox and PlayStation [8].","sources":[8]},{"key":"automation","value":null,"points":0,"note":"Not published on the vendor's converter or Windows product pages; no command line or watch folder is mentioned [5][8].","sources":[5,8]},{"key":"target_size","value":true,"points":4,"note":"Compression page says you can set file size, bitrate, resolution and format before compressing [6].","sources":[6]},{"key":"trim_crop","value":null,"points":0,"note":"Editor page lists trim and crop, but rotation carries a coming-soon label on one version [7].","sources":[7]},{"key":"disc_rip","value":true,"points":3,"note":"Converter page says it converts DVD to MP4, MOV, AVI and other formats [5].","sources":[5]},{"key":"free_plan","value":false,"points":0,"note":"The free trial converts only one third of a video's length and adds a watermark to batch image output [3].","sources":[3]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages; no source repository or open-source licence is mentioned [1][2].","sources":[1,2]},{"key":"perpetual","value":true,"points":6,"note":"FAQ says a perpetual licence gives lifetime access to the purchased version with updates; the card says $55.99 but labels it per year [3].","sources":[3]},{"key":"price","value":45.99,"points":3,"note":"Yearly plan card, $45.99 a year; the comparison table shows $39.99. Perpetual is $55.99 [3][4].","sources":[3,4]}],"sources":[{"n":1,"title":"Wondershare UniConverter","publisher":"Wondershare","url":"https://videoconverter.wondershare.com/","accessed":"2026-10-08"},{"n":2,"title":"UniConverter tech specs","publisher":"Wondershare","url":"https://videoconverter.wondershare.com/tech-spec.html","accessed":"2026-10-08"},{"n":3,"title":"UniConverter pricing for Windows","publisher":"Wondershare","url":"https://videoconverter.wondershare.com/buy/video-converter-win.html","accessed":"2026-10-08"},{"n":4,"title":"UniConverter store, Windows individuals","publisher":"Wondershare","url":"https://videoconverter.wondershare.com/store/windows-individuals.html","accessed":"2026-10-08"},{"n":5,"title":"Video converter","publisher":"Wondershare","url":"https://videoconverter.wondershare.com/video-convert.html","accessed":"2026-10-08"},{"n":6,"title":"Compress video","publisher":"Wondershare","url":"https://videoconverter.wondershare.com/compress-video.html","accessed":"2026-10-08"},{"n":7,"title":"Video editor","publisher":"Wondershare","url":"https://videoconverter.wondershare.com/edit-video.html","accessed":"2026-10-08"},{"n":8,"title":"UniConverter for Windows","publisher":"Wondershare","url":"https://videoconverter.wondershare.com/video-converter-ultimate-windows.html","accessed":"2026-10-08"}]},{"id":"freemake-video-converter","name":"Freemake Video Converter","vendor":"Mixbyte Inc.","category":"video-converter-software","website":"https://www.freemake.com/","rank":8,"of":11,"points":37,"by_criterion":[{"key":"systems","name":"Systems","earned":0,"available":6},{"key":"formats","name":"Formats","earned":16,"available":23},{"key":"speed","name":"Speed","earned":4,"available":12},{"key":"workflow","name":"Batch and tools","earned":11,"available":23},{"key":"price","name":"Price and licence","earned":6,"available":36}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Windows PC","notes":"Core options free; adds a Freemake logo to videos","src":[4,6]},{"name":"Mega Pack","price":"Not shown","usd_month":null,"billing":"one-time","for":"1 PC per key","notes":"Trial or lifetime licence; removes the logo, adds premium features","src":[4,6]}],"price_note":"The Mega Pack page lists a trial or lifetime licence but no amount; checkout starts from a Buy button or the app's Help menu [4].","lines":[{"key":"other_systems","value":[],"points":0,"note":"The downloads page offers a Windows installer only; no Mac or Linux download is listed [3].","sources":[3]},{"key":"hevc_out","value":true,"points":4,"note":"Converter page lists H.265 (HEVC) among codecs included [1].","sources":[1]},{"key":"av1_out","value":true,"points":6,"note":"Converter page lists AV1 among codecs included [1].","sources":[1]},{"key":"pro_codecs","value":null,"points":0,"note":"Not published on the vendor's converter page; ProRes and DNxHD are not mentioned [1].","sources":[1]},{"key":"hdr","value":null,"points":0,"note":"Not published on the vendor's converter or home pages [1][2].","sources":[1,2]},{"key":"audio_convert","value":true,"points":3,"note":"Converter page lists AAC and says you can turn MP4 into MP3 [1].","sources":[1]},{"key":"subtitles","value":true,"points":3,"note":"Converter page says you can add SRT, ASS and SSA subtitle files and edit their size and font [1].","sources":[1]},{"key":"hw_encode","value":["NVIDIA NVENC"],"points":4,"note":"Support page says CUDA on NVIDIA graphics cards speeds up H.264 conversion in the converter and that CUDA deals with video encoding [6].","sources":[6]},{"key":"batch","value":true,"points":5,"note":"Converter page says you can transform multiple video clips at once [1].","sources":[1]},{"key":"presets","value":true,"points":3,"note":"Converter page offers ready format settings for iPhone, iPad, Android, Sony PSP and Xbox [1].","sources":[1]},{"key":"automation","value":null,"points":0,"note":"Not published on the vendor's converter or support pages; no command line or watch folder is mentioned [1][6].","sources":[1,6]},{"key":"target_size","value":null,"points":0,"note":"The converter page lists \"Limit output file size\" without saying you can enter a target size [1].","sources":[1]},{"key":"trim_crop","value":null,"points":0,"note":"Converter page lists cutting and rotating 90 or 180 degrees, and removing black bars; crop is not named [1].","sources":[1]},{"key":"disc_rip","value":true,"points":3,"note":"Converter page says you can rip DVDs to MP4 and convert MTS files from Blu-ray discs [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Remove Branding page says the free version adds a logo on converted clips; Mega Pack comparison lists no logo as paid-only [4][5].","sources":[4,5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's converter or support pages; no source repository is mentioned [1][6].","sources":[1,6]},{"key":"perpetual","value":true,"points":6,"note":"Mega Pack page says checkout offers a trial option or a lifetime license; support page says 1 key is strictly for 1 PC [4][6].","sources":[4,6]},{"key":"price","value":null,"points":0,"note":"Not published on the vendor's Mega Pack or Remove Branding pages; neither shows an amount [4][5].","sources":[4,5]}],"sources":[{"n":1,"title":"Freemake Video Converter","publisher":"Freemake","url":"https://www.freemake.com/free_video_converter_nice/","accessed":"2026-10-09"},{"n":2,"title":"Freemake home page","publisher":"Freemake","url":"https://www.freemake.com/2/","accessed":"2026-10-09"},{"n":3,"title":"Freemake downloads","publisher":"Freemake","url":"https://www.freemake.com/downloads/","accessed":"2026-10-09"},{"n":4,"title":"Freemake Mega Pack","publisher":"Freemake","url":"https://www.freemake.com/packs/mega_pack/","accessed":"2026-10-09"},{"n":5,"title":"Remove Branding pack","publisher":"Freemake","url":"https://www.freemake.com/packs/remove_branding/","accessed":"2026-10-09"},{"n":6,"title":"Freemake support","publisher":"Freemake","url":"https://www.freemake.com/support/","accessed":"2026-10-09"}]},{"id":"hitpaw-video-converter","name":"HitPaw Univd","vendor":"HitPaw","category":"video-converter-software","website":"https://www.hitpaw.com/","rank":9,"of":11,"points":34,"by_criterion":[{"key":"systems","name":"Systems","earned":3,"available":6},{"key":"formats","name":"Formats","earned":16,"available":23},{"key":"speed","name":"Speed","earned":0,"available":12},{"key":"workflow","name":"Batch and tools","earned":8,"available":23},{"key":"price","name":"Price and licence","earned":7,"available":36}],"plans":[{"name":"1 Month","price":"$39.90/month","usd_month":39.9,"billing":"monthly","for":"1 PC","notes":"Auto-renews; list price, shown reduced to $19.95","src":[3]},{"name":"1 Year","price":"$79.90/year","usd_month":6.66,"billing":"yearly","for":"1 PC","notes":"Auto-renews; list price, shown reduced to $39.95","src":[3]},{"name":"Perpetual","price":"$159.90","usd_month":null,"billing":"one-time","for":"1 PC","notes":"Lifetime licence; list price, shown reduced to $79.95","src":[3]}],"price_note":"The store page shows each price beside a higher struck-through price and a banner for an extra 20% off. We score the struck-through list price and ignore the reduction and the code [3]. The renewal price of the yearly plan is not shown [3].","lines":[{"key":"other_systems","value":["macOS"],"points":3,"note":"Tech specs list Windows 11/10/8.1/8/7 and macOS 10.13 or later; Linux is not listed [2].","sources":[2]},{"key":"hevc_out","value":true,"points":4,"note":"Page says to select HEVC as the output format [4].","sources":[4]},{"key":"av1_out","value":true,"points":6,"note":"Page says integrated encoders include H265, VP9 and AV1 [4].","sources":[4]},{"key":"pro_codecs","value":true,"points":3,"note":"Page says it converts MP4 to ProRes [5].","sources":[5]},{"key":"hdr","value":null,"points":0,"note":"Not published on the vendor's product, tech specs or conversion pages [1][2][4].","sources":[1,2,4]},{"key":"audio_convert","value":true,"points":3,"note":"Tech specs list audio formats including AAC, AC3, FLAC, MP3, OGG and WAV [2].","sources":[2]},{"key":"subtitles","value":null,"points":0,"note":"Not published on the vendor's product or tech specs pages [1][2].","sources":[1,2]},{"key":"hw_encode","value":[],"points":0,"note":"Specs list NVIDIA, AMD and Intel GPUs for hardware acceleration, but never say encoding [2].","sources":[2]},{"key":"batch","value":true,"points":5,"note":"Page says it converts multiple files simultaneously [1].","sources":[1]},{"key":"presets","value":true,"points":3,"note":"Tech specs list output device profiles for Apple, Samsung, Huawei, Xiaomi, Google Pixel and more [2].","sources":[2]},{"key":"automation","value":null,"points":0,"note":"Not published on the vendor's product or tech specs pages [1][2].","sources":[1,2]},{"key":"target_size","value":null,"points":0,"note":"Page says compress to different sizes, with no target file size setting [1].","sources":[1]},{"key":"trim_crop","value":null,"points":0,"note":"Page lists cut, merge and crop but does not list video rotation [1].","sources":[1]},{"key":"disc_rip","value":null,"points":0,"note":"Not published on the vendor's product page [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"FAQ says conversion has a free test of 1/3 of the length [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's product page [1].","sources":[1]},{"key":"perpetual","value":true,"points":6,"note":"Perpetual plan is a one-time payment for 1 PC, $159.90 list, shown at $79.95 [3].","sources":[3]},{"key":"price","value":79.9,"points":1,"note":"1 Year plan for 1 PC, $79.90 list; the page shows it reduced to $39.95 [3].","sources":[3]}],"sources":[{"n":1,"title":"[OFFICIAL] HitPaw Univd - AI Video Converter, Compressor and Enhancer","publisher":"HitPaw","url":"https://www.hitpaw.com/video-converter.html","accessed":"2026-10-09"},{"n":2,"title":"HitPaw Video Converter Tech Specs: Supported Formats, Devices, etc.","publisher":"HitPaw","url":"https://www.hitpaw.com/tech-spec/video-converter.html","accessed":"2026-10-09"},{"n":3,"title":"Choose the Best Plan of HitPaw Univd for Windows","publisher":"HitPaw","url":"https://www.hitpaw.com/purchase/buy-hitpaw-univd.html","accessed":"2026-10-09"},{"n":4,"title":"Convert MP4 to HEVC","publisher":"HitPaw","url":"https://www.hitpaw.com/convert-video/convert-mp4-to-hevc.html","accessed":"2026-10-09"},{"n":5,"title":"Convert MP4 to ProRes","publisher":"HitPaw","url":"https://www.hitpaw.com/video-converters-tips/convert-mp4-to-prores.html","accessed":"2026-10-09"}]},{"id":"movavi-video-converter","name":"Movavi Video Converter","vendor":"Movavi","category":"video-converter-software","website":"https://www.movavi.com/videoconverter/","rank":10,"of":11,"points":30,"by_criterion":[{"key":"systems","name":"Systems","earned":3,"available":6},{"key":"formats","name":"Formats","earned":10,"available":23},{"key":"speed","name":"Speed","earned":0,"available":12},{"key":"workflow","name":"Batch and tools","earned":11,"available":23},{"key":"price","name":"Price and licence","earned":6,"available":36}],"plans":[{"name":"Trial","price":"Free for 7 days","usd_month":0,"billing":"free","for":"1 PC","notes":"Adds a watermark to output videos","src":[1]},{"name":"1 month","price":"Not shown in US dollars","usd_month":null,"billing":"monthly","for":"1 PC","notes":"Buy page shows local currency; the store page's dollar amounts are unlabelled","src":[4]},{"name":"1 year","price":"Not shown in US dollars","usd_month":null,"billing":"yearly","for":"1 PC","notes":"Store page shows an unlabelled $29.95; the buy page shows local currency","src":[3,4]},{"name":"Lifetime","price":"Not shown","usd_month":null,"billing":"one-time","for":"1 PC","notes":"Buy page lists it without a price; the store page does not list a lifetime option","src":[3,4]}],"price_note":"The buy page shows prices in Polish zloty and lists a lifetime option without a price. The store page shows $19.95 and an unlabelled $29.95, both including VAT, and no lifetime option, so we do not score a price [3][4].","lines":[{"key":"other_systems","value":["macOS"],"points":3,"note":"The product page offers a Mac .dmg download; no Linux download is listed [6].","sources":[6]},{"key":"hevc_out","value":true,"points":4,"note":"Formats page lists H.265 output for MKV and MP4, installed separately with Microsoft's HEVC extensions [2].","sources":[2]},{"key":"av1_out","value":null,"points":0,"note":"Not published on the vendor's formats page; AV1 is not in the output list [2].","sources":[2]},{"key":"pro_codecs","value":null,"points":0,"note":"Not published on the vendor's formats page; ProRes appears only as an input codec and DNxHD is absent [2].","sources":[2]},{"key":"hdr","value":null,"points":0,"note":"Not published on the vendor's product or formats pages [1][2].","sources":[1,2]},{"key":"audio_convert","value":true,"points":3,"note":"Formats page lists MP3, AAC and FLAC as audio output [2].","sources":[2]},{"key":"subtitles","value":true,"points":3,"note":"Product page says you can find subtitles on your computer or online from within the app; features page says find and add subtitles [1][5].","sources":[1,5]},{"key":"hw_encode","value":[],"points":0,"note":"Product page names no hardware encoding; it lists only a graphics card with current drivers as a requirement [1].","sources":[1]},{"key":"batch","value":true,"points":5,"note":"Product and features pages list batch processing and batch-converting files [1][5].","sources":[1,5]},{"key":"presets","value":true,"points":3,"note":"Product and features pages say to use conversion presets for different devices [1][5].","sources":[1,5]},{"key":"automation","value":null,"points":0,"note":"Not published on the vendor's product page; no command line or watch folder is mentioned [1].","sources":[1]},{"key":"target_size","value":null,"points":0,"note":"Not published on the vendor's product page; it mentions compressing but no target file size [1].","sources":[1]},{"key":"trim_crop","value":true,"points":3,"note":"Product page lists basic editing: trim, crop, rotate, and colour and sound adjustments [1].","sources":[1]},{"key":"disc_rip","value":null,"points":0,"note":"The product page says it does not convert copy-protected media files and DVDs, without saying whether discs can be opened [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"The 7-day trial adds a watermark to output videos and converts only half the length of audio files [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's product or buy pages; no source repository or open-source licence is mentioned [1][3].","sources":[1,3]},{"key":"perpetual","value":true,"points":6,"note":"Buy page lists a Lifetime option; its FAQ says you can use the purchased version as long as you wish [3].","sources":[3]},{"key":"price","value":null,"points":0,"note":"Buy page shows zloty prices and no lifetime price; the store page's $ amounts are not clearly labelled [3][4].","sources":[3,4]}],"sources":[{"n":1,"title":"Movavi Video Converter","publisher":"Movavi","url":"https://www.movavi.com/movavi-video-converter.html","accessed":"2026-10-08"},{"n":2,"title":"Supported formats and devices","publisher":"Movavi","url":"https://www.movavi.com/videoconverter/formats.html","accessed":"2026-10-08"},{"n":3,"title":"Buy Movavi Video Converter","publisher":"Movavi","url":"https://www.movavi.com/videoconverter/buynow.html","accessed":"2026-10-08"},{"n":4,"title":"Movavi store","publisher":"Movavi","url":"https://www.movavi.com/store.html","accessed":"2026-10-08"},{"n":5,"title":"Video Converter features","publisher":"Movavi","url":"https://www.movavi.com/videoconverter/features.html","accessed":"2026-10-08"},{"n":6,"title":"Movavi Video Converter downloads","publisher":"Movavi","url":"https://www.movavi.com/videoconverter/","accessed":"2026-10-08"}]},{"id":"aiseesoft-video-converter-ultimate","name":"Aiseesoft Video Converter Ultimate","vendor":"Aiseesoft","category":"video-converter-software","website":"https://www.aiseesoft.com/","rank":11,"of":11,"points":27,"by_criterion":[{"key":"systems","name":"Systems","earned":3,"available":6},{"key":"formats","name":"Formats","earned":6,"available":23},{"key":"speed","name":"Speed","earned":0,"available":12},{"key":"workflow","name":"Batch and tools","earned":11,"available":23},{"key":"price","name":"Price and licence","earned":7,"available":36}],"plans":[{"name":"Monthly VIP","price":"$29.00/month","usd_month":29,"billing":"monthly","for":"1 PC","notes":"List price, shown reduced to $14.50","src":[3]},{"name":"Perpetual VIP","price":"$62.45","usd_month":null,"billing":"one-time","for":"1 PC","notes":"Lifetime licence; list price, shown reduced to $49.96","src":[3]},{"name":"Multi-user VIP","price":"$187.35","usd_month":null,"billing":"one-time","for":"3 PCs","notes":"Lifetime licence; list price, shown reduced to $80.56","src":[3]}],"price_note":"The store page shows each price beside a higher struck-through price. We score the struck-through list price [3]. Each plan includes a 7-day trial of a separate screen recorder that renews at $25 a month unless cancelled [3].","lines":[{"key":"other_systems","value":["macOS"],"points":3,"note":"Tech specs list Windows and macOS; Linux is not listed [2].","sources":[2]},{"key":"hevc_out","value":null,"points":0,"note":"The tech specs list H.265/HEVC under supported input formats; the output list names containers only. Product page does not say direction [1][2].","sources":[1,2]},{"key":"av1_out","value":null,"points":0,"note":"Not published on the vendor's product or tech specs pages [1][2].","sources":[1,2]},{"key":"pro_codecs","value":null,"points":0,"note":"Not published on the vendor's product or tech specs pages [1][2].","sources":[1,2]},{"key":"hdr","value":null,"points":0,"note":"Page says it converts HDR videos but not that HDR10 metadata is kept or tone-mapped [1].","sources":[1]},{"key":"audio_convert","value":true,"points":3,"note":"Audio output includes MP3, FLAC, AAC, WMA and WAV [1][2].","sources":[1,2]},{"key":"subtitles","value":true,"points":3,"note":"Page says you can add subtitle and audio tracks; SRT, SSA and ASS files are listed [1][2].","sources":[1,2]},{"key":"hw_encode","value":[],"points":0,"note":"Page says GPU-accelerated encoding but names no GPU maker or encoder [1][2].","sources":[1,2]},{"key":"batch","value":true,"points":5,"note":"Page says it converts numerous video and audio files simultaneously [1].","sources":[1]},{"key":"presets","value":true,"points":3,"note":"Tech specs list output device profiles: Apple, Android, and others such as Xbox, PS4, Roku and Chromecast [2].","sources":[2]},{"key":"automation","value":null,"points":0,"note":"Not published on the vendor's product or tech specs pages [1][2].","sources":[1,2]},{"key":"target_size","value":null,"points":0,"note":"Page mentions custom size settings, not a target file size [1].","sources":[1]},{"key":"trim_crop","value":true,"points":3,"note":"Page lists Trim, Rotate/Flip and Crop tools [1].","sources":[1]},{"key":"disc_rip","value":null,"points":0,"note":"Not published on the vendor's product page; only a separate Blu-ray player is named [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Free users convert 5 minutes of each file; full access needs a paid licence [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's product page [1].","sources":[1]},{"key":"perpetual","value":true,"points":6,"note":"Perpetual VIP is a lifetime plan for 1 PC, $62.45 list, shown at $49.96 [3].","sources":[3]},{"key":"price","value":62.45,"points":1,"note":"Lifetime licence for 1 PC, $62.45 list, shown at $49.96; the monthly plan lists at $29.00, or $348 a year [3].","sources":[3]}],"sources":[{"n":1,"title":"Aiseesoft Video Converter Ultimate","publisher":"Aiseesoft","url":"https://www.aiseesoft.com/video-converter-ultimate/","accessed":"2026-10-08"},{"n":2,"title":"Video Converter Ultimate tech specs","publisher":"Aiseesoft","url":"https://www.aiseesoft.com/video-converter-ultimate/reference.html","accessed":"2026-10-08"},{"n":3,"title":"Buy Video Converter Ultimate","publisher":"Aiseesoft","url":"https://www.aiseesoft.com/purchase/video-converter-ultimate.html","accessed":"2026-10-08"}]},{"id":"davinci-resolve","name":"DaVinci Resolve","vendor":"Blackmagic Design","category":"video-editing-software","website":"https://www.blackmagicdesign.com/products/davinciresolve","rank":1,"of":12,"points":87,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":10},{"key":"price","name":"Price and licence","earned":21,"available":30},{"key":"output","name":"Output","earned":16,"available":16},{"key":"editing","name":"Editing tools","earned":44,"available":44}],"plans":[{"name":"DaVinci Resolve (free)","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Ultra HD at up to 60 fps, 8-bit formats","src":[1,3]},{"name":"DaVinci Resolve Studio","price":"$295 one time","usd_month":null,"billing":"one-time","for":"1 person","notes":"10-bit, resolutions beyond 4K, noise reduction, AI region tracking","src":[1,2,8]}],"price_note":"Studio is shown as a single $295 price with no monthly subscription [1][8]. The iPad app lists a separate $94.99 Studio in-app purchase [9].","lines":[{"key":"platforms","value":["macOS","Linux","iOS"],"points":6,"note":"Product and download pages list Mac, Windows, Linux and iPad; the App Store lists the iPad editor [1][8][9].","sources":[1,8,9]},{"key":"free_plan","value":true,"points":8,"note":"Free download of DaVinci Resolve 21; the vendor pages mention no watermark or time limit [1][3].","sources":[1,3]},{"key":"perpetual","value":true,"points":6,"note":"Studio is a single $295 purchase, and the vendor's page says \"No Monthly Subscriptions\" [1][8].","sources":[1,8]},{"key":"price","value":8.19,"points":7,"note":"Studio, $295 one-time spread over 36 months: 295 / 36 = 8.19 [1][2].","sources":[1,2]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's product pages [1][2].","sources":[1,2]},{"key":"export_4k","value":true,"points":4,"note":"Free version works \"in resolutions as high as Ultra HD 3840 x 2160\" [3].","sources":[3]},{"key":"export_8k","value":true,"points":3,"note":"Studio page says it \"supports up to 120fps at a massive 32K resolution\"; it does not use the word export [2].","sources":[2]},{"key":"hdr_10bit","value":true,"points":4,"note":"Studio supports 10-bit video and Dolby Vision and HDR10+ grading and rendering [2][3].","sources":[2,3]},{"key":"gpu_encode","value":true,"points":5,"note":"Studio lists accelerated H.264 and H.265 hardware decoding and encoding, with CUDA and OpenCL on Windows [2].","sources":[2]},{"key":"multicam","value":true,"points":6,"note":"The edit page has a multicam viewer showing all cameras playing at once [4].","sources":[4]},{"key":"color_scopes","value":true,"points":6,"note":"Colour page describes waveform, vectorscope and parade scopes [5].","sources":[5]},{"key":"auto_captions","value":true,"points":5,"note":"Edit page says you can transcribe clips for subtitles or text-based editing [4].","sources":[4]},{"key":"motion_tracking","value":true,"points":4,"note":"Fusion offers 3D camera, planar and 2D tracking; the colour tracker follows moving objects [5][7].","sources":[5,7]},{"key":"audio_tools","value":true,"points":4,"note":"Fairlight lists up to 2,000 tracks with Audio Core and a noise reduction plug-in that detects noise [6].","sources":[6]},{"key":"proxy","value":true,"points":4,"note":"The compare page lists \"Robust Proxy Editing\" as an edit feature [3].","sources":[3]},{"key":"plugins","value":true,"points":4,"note":"Supports third-party Open FX and audio plug-ins, and Steinberg VST and Audio Units [3][6].","sources":[3,6]},{"key":"collab","value":true,"points":3,"note":"The free version includes multi-user collaboration [1].","sources":[1]},{"key":"chroma_key","value":true,"points":4,"note":"Fusion's Delta Keyer removes green and blue screen backgrounds [7].","sources":[7]},{"key":"stabilization","value":true,"points":4,"note":"Edit inspector has built-in stabilization; the colour tracker can also stabilize images [4][5].","sources":[4,5]}],"sources":[{"n":1,"title":"DaVinci Resolve 21","publisher":"Blackmagic Design","url":"https://www.blackmagicdesign.com/products/davinciresolve","accessed":"2026-10-08"},{"n":2,"title":"DaVinci Resolve Studio","publisher":"Blackmagic Design","url":"https://www.blackmagicdesign.com/products/davinciresolve/studio","accessed":"2026-10-08"},{"n":3,"title":"DaVinci Resolve comparison","publisher":"Blackmagic Design","url":"https://www.blackmagicdesign.com/products/davinciresolve/compare","accessed":"2026-10-08"},{"n":4,"title":"DaVinci Resolve Edit page","publisher":"Blackmagic Design","url":"https://www.blackmagicdesign.com/products/davinciresolve/edit","accessed":"2026-10-08"},{"n":5,"title":"DaVinci Resolve Color page","publisher":"Blackmagic Design","url":"https://www.blackmagicdesign.com/products/davinciresolve/color","accessed":"2026-10-08"},{"n":6,"title":"DaVinci Resolve Fairlight page","publisher":"Blackmagic Design","url":"https://www.blackmagicdesign.com/products/davinciresolve/fairlight","accessed":"2026-10-08"},{"n":7,"title":"DaVinci Resolve Fusion page","publisher":"Blackmagic Design","url":"https://www.blackmagicdesign.com/products/davinciresolve/fusion","accessed":"2026-10-08"},{"n":8,"title":"DaVinci Resolve download page","publisher":"Blackmagic Design","url":"https://www.blackmagicdesign.com/davinciresolve","accessed":"2026-10-08"},{"n":9,"title":"DaVinci Resolve for iPad","publisher":"Apple App Store","url":"https://apps.apple.com/us/app/davinci-resolve-for-ipad/id1581363826","accessed":"2026-10-08"},{"n":10,"title":"What's new in DaVinci Resolve","publisher":"Blackmagic Design","url":"https://www.blackmagicdesign.com/products/davinciresolve/whatsnew","accessed":"2026-10-08"}]},{"id":"shotcut","name":"Shotcut","vendor":"Meltytech, LLC","category":"video-editing-software","website":"https://shotcut.org/","rank":2,"of":12,"points":79,"by_criterion":[{"key":"platforms","name":"Systems","earned":4,"available":10},{"key":"price","name":"Price and licence","earned":24,"available":30},{"key":"output","name":"Output","earned":16,"available":16},{"key":"editing","name":"Editing tools","earned":35,"available":44}],"plans":[{"name":"Shotcut","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Free and open source; no paid tier listed","src":[2,4]}],"price_note":null,"lines":[{"key":"platforms","value":["macOS","Linux"],"points":4,"note":"Download page lists Windows, macOS and Linux builds; it lists no iOS, Android or web version [2].","sources":[2]},{"key":"free_plan","value":true,"points":8,"note":"Free for all use; no time limit, and the download and features pages mention no watermark [1][2][4].","sources":[1,2,4]},{"key":"perpetual","value":false,"points":0,"note":"No licence is sold; Shotcut is free software [4].","sources":[4]},{"key":"price","value":0,"points":12,"note":"Entirely free; no paid plan is listed [2][4].","sources":[2,4]},{"key":"open_source","value":true,"points":4,"note":"Repository is licensed GPLv3 [3].","sources":[3]},{"key":"export_4k","value":true,"points":4,"note":"Features page lists support for 4K and 8K resolutions [1].","sources":[1]},{"key":"export_8k","value":true,"points":3,"note":"Features page lists support for 4K and 8K resolutions [1].","sources":[1]},{"key":"hdr_10bit","value":true,"points":4,"note":"Lists 10-bit video end-to-end and HDR10 (PQ) and HLG HDR [1].","sources":[1]},{"key":"gpu_encode","value":true,"points":5,"note":"Features page lists hardware encoding and decoding; the Hardware Encoding doc names NVIDIA NVENC. Windows is not named on that page [1][6].","sources":[1,6]},{"key":"multicam","value":null,"points":0,"note":"Not published on the vendor's features page [1].","sources":[1]},{"key":"color_scopes","value":true,"points":6,"note":"Lists Histogram, RGB Parade, RGB Waveform, Waveform and Vectorscope video scopes [1].","sources":[1]},{"key":"auto_captions","value":true,"points":5,"note":"Lists converting spoken word to subtitle text [1].","sources":[1]},{"key":"motion_tracking","value":true,"points":4,"note":"Lists object motion tracking [1].","sources":[1]},{"key":"audio_tools","value":true,"points":4,"note":"Multitrack timeline with inserted tracks, and an audio Reduce Noise filter (RNNoise) [1].","sources":[1]},{"key":"proxy","value":true,"points":4,"note":"Lists low-resolution proxy editing to speed up seeking [1].","sources":[1]},{"key":"plugins","value":true,"points":4,"note":"Lists Frei0r plug-ins; VST2, LV2 and OpenFX support is marked work in progress [1].","sources":[1]},{"key":"collab","value":null,"points":0,"note":"Not published on the vendor's features page [1].","sources":[1]},{"key":"chroma_key","value":true,"points":4,"note":"Lists Chroma Key: Advanced and Chroma Key: Simple filters [1].","sources":[1]},{"key":"stabilization","value":true,"points":4,"note":"Lists a Stabilize video filter [1].","sources":[1]}],"sources":[{"n":1,"title":"Shotcut features","publisher":"Shotcut","url":"https://shotcut.org/features/","accessed":"2026-10-08"},{"n":2,"title":"Download Shotcut","publisher":"Shotcut","url":"https://shotcut.org/download/","accessed":"2026-10-08"},{"n":3,"title":"mltframework/shotcut","publisher":"GitHub","url":"https://github.com/mltframework/shotcut","accessed":"2026-10-08"},{"n":4,"title":"Shotcut","publisher":"Shotcut","url":"https://shotcut.org/","accessed":"2026-10-08"},{"n":5,"title":"New Version 26.6: High Dynamic Range","publisher":"Shotcut","url":"https://shotcut.org/blog/new-release-26.6.25/","accessed":"2026-10-08"},{"n":6,"title":"Hardware Encoding","publisher":"Shotcut Forum (documentation)","url":"https://forum.shotcut.org/t/hardware-encoding/12955","accessed":"2026-10-08"}]},{"id":"filmora","name":"Wondershare Filmora","vendor":"Wondershare","category":"video-editing-software","website":"https://filmora.wondershare.com/","rank":3,"of":12,"points":75,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":10},{"key":"price","name":"Price and licence","earned":16,"available":30},{"key":"output","name":"Output","earned":16,"available":16},{"key":"editing","name":"Editing tools","earned":37,"available":44}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Exports carry a Filmora watermark","src":[1]},{"name":"Basic","price":"$49.99/year","usd_month":4.17,"billing":"yearly","for":"1 person","notes":"4K export, no watermark, 1 GB cloud storage, Windows and Mac","src":[2]},{"name":"Advanced","price":"$59.99/year","usd_month":5,"billing":"yearly","for":"1 person","notes":"Adds 10 GB cloud storage and 1,000 AI credits a month","src":[2]},{"name":"Perpetual","price":"$79.99 one-time","usd_month":null,"billing":"one-time","for":"1 person","notes":"One device and system; updates within Filmora 16 only","src":[2]}],"price_note":"Prices are those shown to US visitors on the Windows pricing page. The yearly plans are labelled auto-renewing; the page does not state a renewal price. The Perpetual price is read from the page's own price data [2].","lines":[{"key":"platforms","value":["macOS","iOS","Android"],"points":6,"note":"Home page lists Windows, macOS, Android, iOS and iPadOS; the mobile app page describes trimming and editing video [1][5].","sources":[1,5]},{"key":"free_plan","value":false,"points":0,"note":"The page says free-version exports include a Filmora watermark [1].","sources":[1]},{"key":"perpetual","value":true,"points":6,"note":"Perpetual plan is a single payment to keep using one version; updates cover Filmora 16 only [2].","sources":[2]},{"key":"price","value":2.22,"points":10,"note":"Perpetual $79.99 one-time, spread over 36 months. Basic is $49.99 a year, or $4.17 a month [2].","sources":[2]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's home page or tech specs [1][3].","sources":[1,3]},{"key":"export_4k","value":true,"points":4,"note":"The plan comparison lists 4K export, and the specs list 4K output formats [2][3].","sources":[2,3]},{"key":"export_8k","value":true,"points":3,"note":"Specs list 8K output as .mp4 (H.264, HEVC) and .mov (Apple ProRes) [3].","sources":[3]},{"key":"hdr_10bit","value":true,"points":4,"note":"The Windows guide lists HDR export in Rec.2100 HLG and Rec.2100 PQ colour spaces [6].","sources":[6]},{"key":"gpu_encode","value":true,"points":5,"note":"Guide documents GPU-accelerated rendering and hardware decoding; specs name NVIDIA and AMD graphics cards. The guide names no vendor [3][7].","sources":[3,7]},{"key":"multicam","value":true,"points":6,"note":"Feature page lists Multicam Editing for several camera angles [4].","sources":[4]},{"key":"color_scopes","value":true,"points":6,"note":"The guide lists Parade, Waveform, Vectorscope and Histogram scopes [9].","sources":[9]},{"key":"auto_captions","value":true,"points":5,"note":"Speech-to-Text turns audio into subtitles [4]. The plan table lists it as paid by AI credits; Advanced includes 1,000 credits a month [2].","sources":[4,2]},{"key":"motion_tracking","value":true,"points":4,"note":"Feature page lists object tracking [4].","sources":[4]},{"key":"audio_tools","value":null,"points":0,"note":"Noise removal is listed, but no page states more than two audio tracks [4][11][12].","sources":[4,11,12]},{"key":"proxy","value":true,"points":4,"note":"Windows guide: smaller proxy copies speed up editing, and originals are used for export [8].","sources":[8]},{"key":"plugins","value":true,"points":4,"note":"Windows guide says OpenFX support lets you use third-party effects such as Boris FX and NewBlue [10].","sources":[10]},{"key":"collab","value":null,"points":0,"note":"Not published on the vendor's features page [4].","sources":[4]},{"key":"chroma_key","value":true,"points":4,"note":"Windows guide describes a Chroma Key effect: pick the green background with the colour picker and set tolerance to remove it [13].","sources":[4,13]},{"key":"stabilization","value":true,"points":4,"note":"Feature page lists a stabilisation effect for shaky footage [4].","sources":[4]}],"sources":[{"n":1,"title":"Wondershare Filmora video editor","publisher":"Wondershare","url":"https://filmora.wondershare.com/","accessed":"2026-10-08"},{"n":2,"title":"Buy Filmora for Windows","publisher":"Wondershare","url":"https://filmora.wondershare.com/shop/buy/buy-video-editor.html","accessed":"2026-10-08"},{"n":3,"title":"Filmora tech specs","publisher":"Wondershare","url":"https://filmora.wondershare.com/tech-spec.html","accessed":"2026-10-08"},{"n":4,"title":"Filmora features","publisher":"Wondershare","url":"https://filmora.wondershare.com/filmora-features.html","accessed":"2026-10-08"},{"n":5,"title":"Filmora mobile video editing app for iPhone","publisher":"Wondershare","url":"https://filmora.wondershare.com/filmora-ai-video-editing-app/","accessed":"2026-10-08"},{"n":6,"title":"HDR export, Filmora Windows guide","publisher":"Wondershare","url":"https://filmora.wondershare.com/guide/hdr.html","accessed":"2026-10-08"},{"n":7,"title":"GPU acceleration, Filmora Windows guide","publisher":"Wondershare","url":"https://filmora.wondershare.com/guide/rendering-with-gpu-acceleration.html","accessed":"2026-10-08"},{"n":8,"title":"Proxy video editing, Filmora Windows guide","publisher":"Wondershare","url":"https://filmora.wondershare.com/guide/proxy-video-editing.html","accessed":"2026-10-08"},{"n":9,"title":"Pro video scopes, Filmora Windows guide","publisher":"Wondershare","url":"https://filmora.wondershare.com/guide/pro-video-scopes.html","accessed":"2026-10-08"},{"n":10,"title":"OpenFX plug-ins, Filmora Windows guide","publisher":"Wondershare","url":"https://filmora.wondershare.com/guide/filmora-openfx-plugins.html","accessed":"2026-10-08"},{"n":11,"title":"Audio mixer, Filmora Windows guide","publisher":"Wondershare","url":"https://filmora.wondershare.com/guide/audio-mixer.html","accessed":"2026-10-08"},{"n":12,"title":"Timeline and track management, Filmora Windows guide","publisher":"Wondershare","url":"https://filmora.wondershare.com/guide/use-the-timeline.html","accessed":"2026-10-08"},{"n":13,"title":"Chroma key, Filmora Windows guide","publisher":"Wondershare","url":"https://filmora.wondershare.com/guide/green-screen.html","accessed":"2026-10-08"}]},{"id":"kdenlive","name":"Kdenlive","vendor":"KDE","category":"video-editing-software","website":"https://kdenlive.org/","rank":4,"of":12,"points":73,"by_criterion":[{"key":"platforms","name":"Systems","earned":4,"available":10},{"key":"price","name":"Price and licence","earned":24,"available":30},{"key":"output","name":"Output","earned":8,"available":16},{"key":"editing","name":"Editing tools","earned":37,"available":44}],"plans":[{"name":"Kdenlive","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Free and open source; donations requested","src":[1,2]}],"price_note":null,"lines":[{"key":"platforms","value":["macOS","Linux"],"points":4,"note":"Download page offers Windows, Linux and macOS builds; no iOS, Android or web editor is listed [2].","sources":[2]},{"key":"free_plan","value":true,"points":8,"note":"Described as a free and open-source video editor with no time limit; the download page asks for donations [1][2].","sources":[1,2]},{"key":"perpetual","value":false,"points":0,"note":"No licence is sold; the editor is free software [1][2].","sources":[1,2]},{"key":"price","value":0,"points":12,"note":"Entirely free; the download page asks only for donations [2].","sources":[2]},{"key":"open_source","value":true,"points":4,"note":"Repository is licensed GPL-3.0 [3].","sources":[3]},{"key":"export_4k","value":true,"points":4,"note":"Render docs list an Ultra-High Definition (4K) preset category [4].","sources":[4]},{"key":"export_8k","value":null,"points":0,"note":"Not published on the vendor's render documentation page [4].","sources":[4]},{"key":"hdr_10bit","value":true,"points":4,"note":"Render docs list a 10 Bit preset category and an NVENC H265 ABR 10 bit preset [4].","sources":[4]},{"key":"gpu_encode","value":false,"points":0,"note":"NVENC, VAAPI and VideoToolbox render presets sit under a \"Hardware Accelerated (experimental)\" heading, so we do not count them [4].","sources":[4]},{"key":"multicam","value":true,"points":6,"note":"Home page lists multicam and 3-point editing [1].","sources":[1]},{"key":"color_scopes","value":true,"points":6,"note":"Home page lists histogram, vectorscope, RGB parade and waveform; docs list a Video Waveform Monitor [1][7].","sources":[1,7]},{"key":"auto_captions","value":true,"points":5,"note":"Subtitles with automatic transcription via VOSK or Whisper once a speech model is installed [1][5].","sources":[1,5]},{"key":"motion_tracking","value":true,"points":4,"note":"Motion Tracker is listed among the Alpha, Mask and Keying effects [6].","sources":[6]},{"key":"audio_tools","value":true,"points":4,"note":"Tracks can be added from the timeline track header; the LADSPA list includes a Noise Suppressor for Voice [8][11].","sources":[8,11]},{"key":"proxy","value":true,"points":4,"note":"Home page lists proxies for smooth playback on low-end systems [1].","sources":[1]},{"key":"plugins","value":true,"points":4,"note":"Effects come from the LADSPA library [8]; Bluescreen0r lists its source library as frei0r [12].","sources":[8,12]},{"key":"collab","value":null,"points":0,"note":"Not published on the vendor's home page or documentation pages [1][9].","sources":[1,9]},{"key":"chroma_key","value":true,"points":4,"note":"Chroma Key: Basic and Chroma Key: Advanced effects are listed [6].","sources":[6]},{"key":"stabilization","value":null,"points":0,"note":"Not published; the effects list names only a VR360 Stabilize effect for 360-degree footage [9].","sources":[9]}],"sources":[{"n":1,"title":"Kdenlive","publisher":"KDE","url":"https://kdenlive.org/","accessed":"2026-10-08"},{"n":2,"title":"Download Kdenlive","publisher":"KDE","url":"https://kdenlive.org/download/","accessed":"2026-10-08"},{"n":3,"title":"KDE/kdenlive","publisher":"GitHub","url":"https://github.com/KDE/kdenlive","accessed":"2026-10-08"},{"n":4,"title":"Render","publisher":"Kdenlive documentation","url":"https://docs.kdenlive.org/en/exporting/render.html","accessed":"2026-10-08"},{"n":5,"title":"Speech to Text","publisher":"Kdenlive documentation","url":"https://docs.kdenlive.org/en/effects_and_filters/speech_to_text.html","accessed":"2026-10-08"},{"n":6,"title":"Alpha, Mask and Keying effects","publisher":"Kdenlive documentation","url":"https://docs.kdenlive.org/en/effects_and_filters/video_effects/alpha_mask_keying.html","accessed":"2026-10-08"},{"n":7,"title":"Utility effects","publisher":"Kdenlive documentation","url":"https://docs.kdenlive.org/en/effects_and_filters/video_effects/utility.html","accessed":"2026-10-08"},{"n":8,"title":"LADSPA plugins","publisher":"Kdenlive documentation","url":"https://docs.kdenlive.org/en/effects_and_filters/audio_effects/ladspa_plugins/index.html","accessed":"2026-10-08"},{"n":9,"title":"Video effects list","publisher":"Kdenlive documentation","url":"https://docs.kdenlive.org/en/effects_and_filters/lists/video_effects_list.html","accessed":"2026-10-08"},{"n":10,"title":"Kdenlive 26.04.1 released","publisher":"KDE","url":"https://kdenlive.org/news/releases/26.04.1/","accessed":"2026-10-08"},{"n":11,"title":"Timeline","publisher":"Kdenlive documentation","url":"https://docs.kdenlive.org/en/user_interface/timeline.html","accessed":"2026-10-08"},{"n":12,"title":"Bluescreen0r","publisher":"Kdenlive documentation","url":"https://docs.kdenlive.org/en/effects_and_filters/video_effects/alpha_mask_keying/bluescreen0r.html","accessed":"2026-10-08"}]},{"id":"cyberlink-powerdirector","name":"CyberLink PowerDirector","vendor":"CyberLink Corp.","category":"video-editing-software","website":"https://www.cyberlink.com/products/powerdirector-video-editing-software/","rank":5,"of":12,"points":66,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":10},{"key":"price","name":"Price and licence","earned":24,"available":30},{"key":"output","name":"Output","earned":13,"available":16},{"key":"editing","name":"Editing tools","earned":23,"available":44}],"plans":[{"name":"PowerDirector 365 Essential","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Limited features; no time limit","src":[2,5]},{"name":"PowerDirector 365","price":"$59.99/year (offer; $79.99 listed)","usd_month":6.67,"billing":"yearly","for":"1 person","notes":"Adds AI features, monthly updates, stock library and 50 GB cloud storage","src":[2]},{"name":"PowerDirector 2027","price":"$139.99 one-time","usd_month":null,"billing":"one-time","for":"1 person","notes":"4K preview and export; 500 AI credits valid one year","src":[2]}],"price_note":"The 365 price is a limited offer ending October 11; the list price is $79.99 a year, or $6.67 a month. Renewal price is not stated [2].","lines":[{"key":"platforms","value":["macOS","iOS","Android"],"points":6,"note":"The overview lists a macOS version and links to App Store and Google Play editing apps [1][6].","sources":[1,6]},{"key":"free_plan","value":true,"points":8,"note":"Essential is free with no time limit; the pages do not mention a watermark [1][5].","sources":[1,5]},{"key":"perpetual","value":true,"points":6,"note":"PowerDirector 2027 is a one-time purchase with no renewal [2].","sources":[2]},{"key":"price","value":3.89,"points":10,"note":"PowerDirector 2027, $139.99 one-time, spread over 36 months. The 365 plan lists at $79.99 a year [2].","sources":[2]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's overview or specs pages [1][4].","sources":[1,4]},{"key":"export_4k","value":true,"points":4,"note":"Specs list 2K/4K export in H.264, H.265 and other codecs [4].","sources":[4]},{"key":"export_8k","value":null,"points":0,"note":"Not published on the vendor's specs page [4].","sources":[4]},{"key":"hdr_10bit","value":true,"points":4,"note":"Specs list HDR export in Rec. 2100 HLG and PQ for HEVC in MP4 [4].","sources":[4]},{"key":"gpu_encode","value":true,"points":5,"note":"Features page says the editor is accelerated by Intel and NVIDIA hardware [3].","sources":[3]},{"key":"multicam","value":true,"points":6,"note":"Features page lists multi-cam editing to switch between camera angles [3].","sources":[3]},{"key":"color_scopes","value":null,"points":0,"note":"Not published on the vendor's features or specs pages; only automatic colour tools are listed [3][4].","sources":[3,4]},{"key":"auto_captions","value":true,"points":5,"note":"Features page lists AI speech-to-text transcription that generates captions; the plan allowance is not stated [3].","sources":[3]},{"key":"motion_tracking","value":true,"points":4,"note":"Features page lists AI motion tracking for text and graphics [3].","sources":[3]},{"key":"audio_tools","value":null,"points":0,"note":"AI audio denoise is listed, but no page states a count of audio tracks [3][4].","sources":[3,4]},{"key":"proxy","value":null,"points":0,"note":"Not published on the vendor's features or specs pages [3][4].","sources":[3,4]},{"key":"plugins","value":null,"points":0,"note":"Not published on the vendor's features or specs pages [3][4].","sources":[3,4]},{"key":"collab","value":null,"points":0,"note":"Not published on the vendor's features page or pricing page [2][3].","sources":[2,3]},{"key":"chroma_key","value":true,"points":4,"note":"Features page lists chroma key with multi-key colour sampling [3].","sources":[3]},{"key":"stabilization","value":true,"points":4,"note":"Features page lists a video stabiliser for shaky footage [3].","sources":[3]}],"sources":[{"n":1,"title":"PowerDirector video editing software","publisher":"CyberLink","url":"https://www.cyberlink.com/products/powerdirector-video-editing-software/overview_en_US.html","accessed":"2026-10-08"},{"n":2,"title":"PowerDirector pricing","publisher":"CyberLink","url":"https://www.cyberlink.com/products/powerdirector-video-editing-software/pricing_en_US.html","accessed":"2026-10-08"},{"n":3,"title":"PowerDirector features","publisher":"CyberLink","url":"https://www.cyberlink.com/products/powerdirector-video-editing-software/features_en_US.html","accessed":"2026-10-08"},{"n":4,"title":"PowerDirector specifications","publisher":"CyberLink","url":"https://www.cyberlink.com/products/powerdirector-video-editing-software/specs_en_US.html","accessed":"2026-10-08"},{"n":5,"title":"PowerDirector 365 Essential","publisher":"CyberLink","url":"https://www.cyberlink.com/products/powerdirector-video-editing-software-365/essential_en_US.html","accessed":"2026-10-08"},{"n":6,"title":"PowerDirector mobile video editor","publisher":"CyberLink","url":"https://www.cyberlink.com/products/powerdirector-video-editing-app/features_en_US.html","accessed":"2026-10-08"}]},{"id":"vegas-pro","name":"VEGAS Pro","vendor":"Boris FX","category":"video-editing-software","website":"https://www.vegascreativesoftware.com/vegas-pro/","rank":6,"of":12,"points":62,"by_criterion":[{"key":"platforms","name":"Systems","earned":0,"available":10},{"key":"price","name":"Price and licence","earned":13,"available":30},{"key":"output","name":"Output","earned":16,"available":16},{"key":"editing","name":"Editing tools","earned":33,"available":44}],"plans":[{"name":"Vegas Pro subscription","price":"from $17.95/month","usd_month":17.95,"billing":"monthly","for":"1 person","notes":"Starting price; billing term not shown on the page","src":[1]},{"name":"Vegas Pro perpetual licence","price":"from $219.95","usd_month":null,"billing":"one-time","for":"1 person","notes":"One licence works on up to two computers","src":[1,2]}],"price_note":"The pricing page's description gives only starting prices for subscription and perpetual options; the full edition price list loads from the Boris FX store [1].","lines":[{"key":"platforms","value":[],"points":0,"note":"System requirements list only Microsoft Windows 11 [3].","sources":[3]},{"key":"free_plan","value":false,"points":0,"note":"Only a 15-day free trial is offered, not a free version [1].","sources":[1]},{"key":"perpetual","value":true,"points":6,"note":"Pricing page offers subscription or perpetual options; refund policy covers perpetual licences [1][5].","sources":[1,5]},{"key":"price","value":6.11,"points":7,"note":"Perpetual licence from $219.95 divided by 36 months; subscription starts at $17.95 a month [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's features or pricing pages [1][2].","sources":[1,2]},{"key":"export_4k","value":true,"points":4,"note":"Import and export lists include 4K and 8K [3].","sources":[3]},{"key":"export_8k","value":true,"points":3,"note":"Import and export lists include 8K; 12 GB video memory recommended for 8K [3].","sources":[3]},{"key":"hdr_10bit","value":true,"points":4,"note":"Features page lists HDR10 and HLG grading [2]; a vendor article says it supports HDR10 and HLG and has HDR export presets [6].","sources":[2,6]},{"key":"gpu_encode","value":true,"points":5,"note":"Requirements list NVIDIA, AMD and Intel GPUs; release notes add hardware decoding on NVIDIA Blackwell [3][4].","sources":[3,4]},{"key":"multicam","value":true,"points":6,"note":"Syncs and previews footage from up to 32 cameras and switches shots in real time [2].","sources":[2]},{"key":"color_scopes","value":true,"points":6,"note":"Vectorscope, Waveform, Histogram and RGB Parade views [2].","sources":[2]},{"key":"auto_captions","value":true,"points":5,"note":"Offline speech-to-text and auto subtitles, marked subscription only; no extra charge listed [2][4].","sources":[2,4]},{"key":"motion_tracking","value":true,"points":4,"note":"Built-in planar motion tracking attaches effects or objects to a tracked object [2].","sources":[2]},{"key":"audio_tools","value":null,"points":0,"note":"Multitrack mixing is listed, but no audio noise-removal effect appears on the features page [2].","sources":[2]},{"key":"proxy","value":null,"points":0,"note":"Not published on the vendor's features or release-notes pages [2][4].","sources":[2,4]},{"key":"plugins","value":true,"points":4,"note":"Supports OFX video plug-ins and VST2/VST3 audio plug-ins from third-party developers [2].","sources":[2]},{"key":"collab","value":null,"points":0,"note":"Not published on the vendor's features or release-notes pages [2][4].","sources":[2,4]},{"key":"chroma_key","value":true,"points":4,"note":"Chroma Key effect removes a background colour and replaces it with other footage [2].","sources":[2]},{"key":"stabilization","value":true,"points":4,"note":"Built-in video stabilization steadies shaky footage [2].","sources":[2]}],"sources":[{"n":1,"title":"Vegas Pro Pricing | Plans, Subscription & Perpetual","publisher":"VEGAS Creative Software","url":"https://www.vegascreativesoftware.com/vegas-pro/plans-pricing/","accessed":"2026-10-08"},{"n":2,"title":"Vegas Pro features","publisher":"VEGAS Creative Software","url":"https://www.vegascreativesoftware.com/vegas-pro/features/","accessed":"2026-10-08"},{"n":3,"title":"Vegas Pro system requirements","publisher":"VEGAS Creative Software","url":"https://www.vegascreativesoftware.com/vegas-pro/system-requirements/","accessed":"2026-10-08"},{"n":4,"title":"What's new in Vegas Pro","publisher":"VEGAS Creative Software","url":"https://www.vegascreativesoftware.com/vegas-pro/whats-new/","accessed":"2026-10-08"},{"n":5,"title":"Money-back guarantee","publisher":"Boris FX","url":"https://borisfx.com/store/money-back-guarantee/","accessed":"2026-10-08"},{"n":6,"title":"Vegas Pro vs DaVinci Resolve","publisher":"VEGAS Creative Software","url":"https://www.vegascreativesoftware.com/blog/vegas-pro-vs-davinci-resolve/","accessed":"2026-10-08"}]},{"id":"openshot","name":"OpenShot Video Editor","vendor":"OpenShot Studios","category":"video-editing-software","website":"https://www.openshot.org/","rank":7,"of":12,"points":57,"by_criterion":[{"key":"platforms","name":"Systems","earned":4,"available":10},{"key":"price","name":"Price and licence","earned":24,"available":30},{"key":"output","name":"Output","earned":7,"available":16},{"key":"editing","name":"Editing tools","earned":22,"available":44}],"plans":[{"name":"Free download","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Free installer for Windows; no watermarks or project limits","src":[1,2]}],"price_note":"The Microsoft Store version is listed as paid, with no price shown, and the page says it helps fund development; the free installer is a separate download [2].","lines":[{"key":"platforms","value":["macOS","Linux"],"points":4,"note":"Downloads for macOS (Intel 64-bit only), Linux and Chrome OS; no iOS, Android or web editor listed [2].","sources":[2]},{"key":"free_plan","value":true,"points":8,"note":"Free to download and use, with no watermarks or project limits [1].","sources":[1]},{"key":"perpetual","value":false,"points":0,"note":"The download page says \"OpenShot is funded by users, not licenses\"; the Store copy is labelled paid but not described as a licence [2].","sources":[2]},{"key":"price","value":0,"points":12,"note":"The editor is free and exports without a watermark; the free installer is available [1][2].","sources":[1,2]},{"key":"open_source","value":true,"points":4,"note":"GNU General Public License version 3 or later, on GitHub [3].","sources":[3]},{"key":"export_4k","value":true,"points":4,"note":"Profiles include 4K UHD 2160p at 24, 30 and 59.94 fps [8].","sources":[8]},{"key":"export_8k","value":true,"points":3,"note":"Profiles include 8K UHD 4320p at 24, 30 and 60 fps [8].","sources":[8]},{"key":"hdr_10bit","value":null,"points":0,"note":"Not published in the export, profiles or colour guides [7][8][10].","sources":[7,8,10]},{"key":"gpu_encode","value":false,"points":0,"note":"The user guide calls GPU hardware acceleration experimental, so it is not counted as generally available [6][7].","sources":[6,7]},{"key":"multicam","value":null,"points":0,"note":"Not published in the user guide pages on files, clips or the timeline [9].","sources":[9]},{"key":"color_scopes","value":true,"points":6,"note":"Luma waveform, histogram and vectorscope are built in; colour wheels and LUTs are listed [10][4].","sources":[10,4]},{"key":"auto_captions","value":false,"points":0,"note":"Speech captions run through a self-installed ComfyUI server and are labelled experimental [11].","sources":[11]},{"key":"motion_tracking","value":true,"points":4,"note":"The Tracker effect follows a bounding box in video [5].","sources":[5]},{"key":"audio_tools","value":null,"points":0,"note":"Tracks are unlimited [12]. The nine audio effects include an Expander said to reduce background noise, but no dedicated noise-removal effect [5].","sources":[12,5]},{"key":"proxy","value":true,"points":4,"note":"Optimized preview files are lower-resolution copies used for editing; export uses the originals [9].","sources":[9]},{"key":"plugins","value":null,"points":0,"note":"Not published in the guide or on the vendor's main pages [1][12].","sources":[1,12]},{"key":"collab","value":null,"points":0,"note":"Not published on the vendor's pages [1][12].","sources":[1,12]},{"key":"chroma_key","value":true,"points":4,"note":"Chroma Key (Greenscreen) effect replaces a colour with transparency [5].","sources":[5]},{"key":"stabilization","value":true,"points":4,"note":"The Stabilizer effect reduces video shake [5].","sources":[5]}],"sources":[{"n":1,"title":"OpenShot Video Editor","publisher":"OpenShot Studios","url":"https://www.openshot.org/","accessed":"2026-10-08"},{"n":2,"title":"Download OpenShot","publisher":"OpenShot Studios","url":"https://www.openshot.org/download/","accessed":"2026-10-08"},{"n":3,"title":"OpenShot/openshot-qt","publisher":"GitHub","url":"https://github.com/OpenShot/openshot-qt","accessed":"2026-10-08"},{"n":4,"title":"OpenShot features","publisher":"OpenShot Studios","url":"https://www.openshot.org/features/","accessed":"2026-10-08"},{"n":5,"title":"User guide: Effects","publisher":"OpenShot Studios","url":"https://cdn.openshot.org/static/files/user-guide/effects.html","accessed":"2026-10-08"},{"n":6,"title":"User guide: Preferences","publisher":"OpenShot Studios","url":"https://cdn.openshot.org/static/files/user-guide/preferences.html","accessed":"2026-10-08"},{"n":7,"title":"User guide: Export","publisher":"OpenShot Studios","url":"https://cdn.openshot.org/static/files/user-guide/export.html","accessed":"2026-10-08"},{"n":8,"title":"User guide: Profiles","publisher":"OpenShot Studios","url":"https://cdn.openshot.org/static/files/user-guide/profiles.html","accessed":"2026-10-08"},{"n":9,"title":"User guide: Files","publisher":"OpenShot Studios","url":"https://cdn.openshot.org/static/files/user-guide/files.html","accessed":"2026-10-08"},{"n":10,"title":"User guide: Color","publisher":"OpenShot Studios","url":"https://cdn.openshot.org/static/files/user-guide/color.html","accessed":"2026-10-08"},{"n":11,"title":"User guide: Advanced AI: ComfyUI","publisher":"OpenShot Studios","url":"https://cdn.openshot.org/static/files/user-guide/ai.html","accessed":"2026-10-08"},{"n":12,"title":"User guide: Main Window","publisher":"OpenShot Studios","url":"https://cdn.openshot.org/static/files/user-guide/main_window.html","accessed":"2026-10-08"}]},{"id":"corel-videostudio","name":"Corel VideoStudio","vendor":"Corel","category":"video-editing-software","website":"https://www.videostudiopro.com/","rank":8,"of":12,"points":56,"by_criterion":[{"key":"platforms","name":"Systems","earned":0,"available":10},{"key":"price","name":"Price and licence","earned":16,"available":30},{"key":"output","name":"Output","earned":9,"available":16},{"key":"editing","name":"Editing tools","earned":31,"available":44}],"plans":[{"name":"VideoStudio Pro 2023","price":"$79.99 one-time","usd_month":null,"billing":"one-time","for":"1 person","notes":"Up to 4 cameras, basic stabilization","src":[2]},{"name":"VideoStudio Ultimate 2023","price":"$99.99 one-time","usd_month":null,"billing":"one-time","for":"1 person","notes":"Up to 6 cameras, advanced stabilization, colour grading, premium effect plug-ins","src":[2,3]}],"price_note":"The vendor's price data also shows sale and promo-code prices that change; we count the list prices [2]. The vendor's home page sells the 2023 editions [1].","lines":[{"key":"platforms","value":[],"points":0,"note":"System requirements list Windows 11, 10 and 8 (64-bit) only; no other system is listed [3].","sources":[3]},{"key":"free_plan","value":false,"points":0,"note":"Only a 30-day trial is offered, and the program cannot launch after it expires [6].","sources":[6]},{"key":"perpetual","value":true,"points":6,"note":"The Photo Video Bundle page says you buy it once and it is yours in perpetuity; the standalone pages do not repeat this [5].","sources":[5]},{"key":"price","value":2.22,"points":10,"note":"Pro 2023 lists at $79.99, one-time; spread over 36 months [2].","sources":[2]},{"key":"open_source","value":null,"points":0,"note":"No source repository or open-source licence appears on the vendor's pages read [3].","sources":[3]},{"key":"export_4k","value":true,"points":4,"note":"A vendor guide says VideoStudio can edit and export videos at resolutions up to 4K [8].","sources":[8]},{"key":"export_8k","value":null,"points":0,"note":"The product page documents 8K video decode for import and editing only; no 8K export is stated [3].","sources":[3]},{"key":"hdr_10bit","value":null,"points":0,"note":"Not published on the product pages; the only bit depth mentioned is 8-bit ProRes proxies [3][4].","sources":[3,4]},{"key":"gpu_encode","value":true,"points":5,"note":"Lists Intel Quick Sync, NVIDIA CUDA and NVIDIA, Intel and AMD DirectX video acceleration; Intel Arc AV1 encode acceleration [3].","sources":[3]},{"key":"multicam","value":true,"points":6,"note":"Multi-camera editing with 4 cameras in Pro and 6 in Ultimate [4].","sources":[4]},{"key":"color_scopes","value":null,"points":0,"note":"Ultimate colour grading mentions a variety of video scopes but does not name a waveform or vectorscope [3].","sources":[3]},{"key":"auto_captions","value":true,"points":5,"note":"A Speech to Text converter creates subtitles from the speech in a video; it is part of the editor [4].","sources":[4]},{"key":"motion_tracking","value":true,"points":4,"note":"Motion Tracking tools follow an object so text or graphics move with it [3].","sources":[3]},{"key":"audio_tools","value":true,"points":4,"note":"8 audio tracks [4]; built-in audio filters help reduce background noise [7].","sources":[4,7]},{"key":"proxy","value":true,"points":4,"note":"Smart Proxy editing uses lower-resolution copies; export uses the original files [8].","sources":[8]},{"key":"plugins","value":null,"points":0,"note":"Ultimate bundles NewBlue and proDAD effects; installing other developers' plug-ins is not documented on the pages read [3].","sources":[3]},{"key":"collab","value":null,"points":0,"note":"Not published on the product pages; they list online sharing and project packaging only [3].","sources":[3]},{"key":"chroma_key","value":true,"points":4,"note":"The Pro page's comparison table lists Chroma key / Green screen [4].","sources":[4]},{"key":"stabilization","value":true,"points":4,"note":"Basic stabilization in Pro and advanced in Ultimate [4].","sources":[4]}],"sources":[{"n":1,"title":"Corel VideoStudio","publisher":"Corel","url":"https://www.videostudiopro.com/en/","accessed":"2026-10-08"},{"n":2,"title":"VideoStudio price data","publisher":"Corel","url":"https://www.videostudiopro.com/static/vsp/data/price_data.json","accessed":"2026-10-08"},{"n":3,"title":"VideoStudio Ultimate","publisher":"Corel","url":"https://www.videostudiopro.com/en/products/videostudio/ultimate/","accessed":"2026-10-08"},{"n":4,"title":"VideoStudio Pro","publisher":"Corel","url":"https://www.videostudiopro.com/en/products/videostudio/pro/","accessed":"2026-10-08"},{"n":5,"title":"Photo Video Bundle","publisher":"Corel","url":"https://www.videostudiopro.com/en/products/photo-video-bundle/","accessed":"2026-10-08"},{"n":6,"title":"VideoStudio free trials","publisher":"Corel","url":"https://www.videostudiopro.com/en/free-trials/","accessed":"2026-10-08"},{"n":7,"title":"How to remove background noise from video","publisher":"Corel","url":"https://www.videostudiopro.com/en/tips/audio/remove-background-noise-from-video/","accessed":"2026-10-08"},{"n":8,"title":"How to edit 4K videos","publisher":"Corel","url":"https://www.videostudiopro.com/en/tips/basics/4k-video-editing/","accessed":"2026-10-08"},{"n":9,"title":"How to stabilize video footage","publisher":"Corel","url":"https://www.videostudiopro.com/en/pages/video-stabilization/","accessed":"2026-10-08"}]},{"id":"movavi-video-editor","name":"Movavi Video Editor","vendor":"Movavi","category":"video-editing-software","website":"https://www.movavi.com/videoeditor/","rank":9,"of":12,"points":42,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":10},{"key":"price","name":"Price and licence","earned":6,"available":30},{"key":"output","name":"Output","earned":9,"available":16},{"key":"editing","name":"Editing tools","earned":21,"available":44}],"plans":[{"name":"Video Editor, 1 month","price":"$19.95/month","usd_month":19.95,"billing":"monthly","for":"1 person","notes":"Shown struck from $23.95; no watermark; trial renews at $44.95 a month","src":[2]},{"name":"Video Suite Plus, 1 year","price":"$94.95/year","usd_month":7.91,"billing":"yearly","for":"1 person","notes":"Includes converter and screen recorder; no watermark","src":[2]}],"price_note":"The buy page also shows Video Editor Plus at $69.95 with no term stated, and 1 year and Lifetime options for Video Editor with no US price in the text read. Prices are labelled incl. VAT [2].","lines":[{"key":"platforms","value":["macOS","iOS","Android"],"points":6,"note":"Mac version of the editor [1][6]; iPhone and iPad editor app [9]; Android editor app on Google Play [11].","sources":[1,6,9,11]},{"key":"free_plan","value":false,"points":0,"note":"The vendor says the free version may add a watermark and cap exports at 60 seconds [1][3].","sources":[1,3]},{"key":"perpetual","value":true,"points":6,"note":"The buy page lists a Lifetime option: lifetime access to the current version without updates [2].","sources":[2]},{"key":"price","value":null,"points":0,"note":"The 1-month price is $19.95, struck from $23.95, and the trial renews at $44.95; 1-year and Lifetime prices are not shown, so no regular price is clear [2].","sources":[2]},{"key":"open_source","value":null,"points":0,"note":"No source repository or open-source licence appears on the vendor's pages read [1].","sources":[1]},{"key":"export_4k","value":true,"points":4,"note":"Export, MP4, Advanced, Resolution 3840 x 2160 is documented [6].","sources":[6]},{"key":"export_8k","value":null,"points":0,"note":"Not published on the vendor's 4K editor page [6].","sources":[6]},{"key":"hdr_10bit","value":null,"points":0,"note":"Release notes mention improved colour display for HDR videos only; no 10-bit or HDR export is stated [8].","sources":[8]},{"key":"gpu_encode","value":true,"points":5,"note":"The 4K page cites GPU acceleration with NVIDIA CUDA and AMD AMF on Windows; release notes add DirectX 12 [6][8].","sources":[6,8]},{"key":"multicam","value":null,"points":0,"note":"Not published on the vendor's home page or release notes [1][8].","sources":[1,8]},{"key":"color_scopes","value":null,"points":0,"note":"The colour-grading guide lists adjustments and LUTs, with no waveform or vectorscope [10].","sources":[10]},{"key":"auto_captions","value":true,"points":5,"note":"Auto subtitles turn speech into captions and are marked available in Free, Lite and Full versions [3].","sources":[3]},{"key":"motion_tracking","value":true,"points":4,"note":"The home page lists AI motion tracking that attaches items to objects in footage [1].","sources":[1]},{"key":"audio_tools","value":null,"points":0,"note":"AI Audio Noise Removal exists [4], but the number of audio tracks is not published on the pages read [4][8].","sources":[4,8]},{"key":"proxy","value":true,"points":4,"note":"The 4K editor page says proxy files are lower-resolution stand-ins swapped for the originals at export [6].","sources":[6]},{"key":"plugins","value":null,"points":0,"note":"Not published on the vendor's home page or release notes [1][8].","sources":[1,8]},{"key":"collab","value":null,"points":0,"note":"Not published on the vendor's home page or release notes [1][8].","sources":[1,8]},{"key":"chroma_key","value":true,"points":4,"note":"The green-screen guide names a Chroma Key tool with Edges and Tolerance settings [5].","sources":[5]},{"key":"stabilization","value":true,"points":4,"note":"Stabilization tool in the Tools menu, with adjustable controls [7].","sources":[7]}],"sources":[{"n":1,"title":"Movavi Video Editor","publisher":"Movavi","url":"https://www.movavi.com/videoeditor/","accessed":"2026-10-08"},{"n":2,"title":"Buy Movavi Video Editor","publisher":"Movavi","url":"https://www.movavi.com/video-editor-plus/buynow.html","accessed":"2026-10-08"},{"n":3,"title":"How to add subtitles to a video automatically","publisher":"Movavi","url":"https://www.movavi.com/support/how-to/how-to-add-subtitles-to-video-automatically/","accessed":"2026-10-08"},{"n":4,"title":"How to remove noise from video","publisher":"Movavi","url":"https://www.movavi.com/support/how-to/how-to-remove-noise-from-video/","accessed":"2026-10-08"},{"n":5,"title":"How to remove a green screen from a video","publisher":"Movavi","url":"https://www.movavi.com/support/how-to/how-to-remove-green-screen-from-video/","accessed":"2026-10-08"},{"n":6,"title":"4K video editor","publisher":"Movavi","url":"https://www.movavi.com/tools/4k-video-editor/","accessed":"2026-10-08"},{"n":7,"title":"Video stabilization software","publisher":"Movavi","url":"https://www.movavi.com/tools/video-stabilization-software/","accessed":"2026-10-08"},{"n":8,"title":"What's new in Movavi Video Editor","publisher":"Movavi","url":"https://www.movavi.com/video-editor-plus/whats-new.html","accessed":"2026-10-08"},{"n":9,"title":"Movavi - Video & Reels Editor","publisher":"Apple App Store","url":"https://apps.apple.com/app/movavi-photo-video-editor/id1226251139","accessed":"2026-10-08"},{"n":10,"title":"How to color grade video","publisher":"Movavi","url":"https://www.movavi.com/support/how-to/how-to-color-grade-video/","accessed":"2026-10-08"},{"n":11,"title":"Movavi - Video Editor","publisher":"Google Play","url":"https://play.google.com/store/apps/details?id=com.movavi.mobile.movaviclips","accessed":"2026-10-08"}]},{"id":"capcut","name":"CapCut","vendor":"ByteDance","category":"video-editing-software","website":"https://www.capcut.com/","rank":10,"of":12,"points":36,"by_criterion":[{"key":"platforms","name":"Systems","earned":8,"available":10},{"key":"price","name":"Price and licence","earned":8,"available":30},{"key":"output","name":"Output","earned":7,"available":16},{"key":"editing","name":"Editing tools","earned":13,"available":44}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Desktop download for Windows and macOS","src":[1]},{"name":"CapCut Pro","price":"Shown after sign-in","usd_month":null,"billing":"quote","for":"1 person","notes":"Needed for membership features on PC; prices vary by region","src":[4,5]}],"price_note":"CapCut says Pro prices vary by region, device and promotions, and the final price appears on the payment page after sign-in [4][10].","lines":[{"key":"platforms","value":["macOS","iOS","Android","Web"],"points":8,"note":"Desktop page lists Windows and macOS; install guide covers iOS and Android; CapCut Online is a web editor [1][2][3].","sources":[1,2,3]},{"key":"free_plan","value":true,"points":8,"note":"Desktop download buttons read \"Download for free\"; a CapCut page says desktop background removal exports with no watermark [1][6].","sources":[1,6]},{"key":"perpetual","value":null,"points":0,"note":"Not published on the vendor's pricing help pages; they describe only Pro subscription pricing [4][10].","sources":[4,10]},{"key":"price","value":null,"points":0,"note":"Not published on the vendor's help pages; the Pro price appears after sign-in [4][10].","sources":[4,10]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's desktop page [1].","sources":[1]},{"key":"export_4k","value":true,"points":4,"note":"A CapCut page lists 8K resolution among export settings, which is above 4K [8].","sources":[8]},{"key":"export_8k","value":true,"points":3,"note":"A CapCut page says to customize export settings \"like 8K resolution, frame rate, bitrate, and codec\" [8].","sources":[8]},{"key":"hdr_10bit","value":null,"points":0,"note":"Not published on the vendor's desktop page or help pages [1][8].","sources":[1,8]},{"key":"gpu_encode","value":null,"points":0,"note":"Not published on the vendor's desktop page or install help pages [1][3].","sources":[1,3]},{"key":"multicam","value":null,"points":0,"note":"Not published on the vendor's desktop page [1].","sources":[1]},{"key":"color_scopes","value":null,"points":0,"note":"Not published; the desktop page mentions a color wheel and auto-adjust, not scopes [1].","sources":[1]},{"key":"auto_captions","value":true,"points":5,"note":"Desktop page heading: automatically generate captions from video and audio. The online caption page calls it free [1][9].","sources":[1,9]},{"key":"motion_tracking","value":true,"points":4,"note":"CapCut's motion tracking page says it automates object tracking so text or effects follow a subject [12].","sources":[12]},{"key":"audio_tools","value":null,"points":0,"note":"Not published; the desktop page links noise-removal tools but gives no audio track count [1].","sources":[1]},{"key":"proxy","value":null,"points":0,"note":"Not published on the vendor's desktop page [1].","sources":[1]},{"key":"plugins","value":null,"points":0,"note":"Not published on the desktop page [1].","sources":[1]},{"key":"collab","value":null,"points":0,"note":"Not published; the Space lets one account open projects on several devices [1].","sources":[1]},{"key":"chroma_key","value":true,"points":4,"note":"Help article describes enabling Chroma Key on CapCut desktop and adjusting strength, shadow and edge feathering [7].","sources":[7]},{"key":"stabilization","value":null,"points":0,"note":"Not published for the desktop editor; the page only links a video stabilization tool [1].","sources":[1]}],"sources":[{"n":1,"title":"CapCut Desktop video editor","publisher":"CapCut","url":"https://www.capcut.com/tools/desktop-video-editor","accessed":"2026-10-08"},{"n":2,"title":"CapCut","publisher":"CapCut","url":"https://www.capcut.com/","accessed":"2026-10-08"},{"n":3,"title":"Download and install","publisher":"CapCut Help","url":"https://www.capcut.com/help/download-and-install","accessed":"2026-10-08"},{"n":4,"title":"How Much Does CapCut Pro Cost?","publisher":"CapCut Help","url":"https://www.capcut.com/help/how-much-does-capcut-pro-cost","accessed":"2026-10-08"},{"n":5,"title":"Why Is the Standard Subscription Not Applicable to CapCut App and PC?","publisher":"CapCut Help","url":"https://www.capcut.com/help/valid-devices-for-standard-subscription","accessed":"2026-10-08"},{"n":6,"title":"Remove video background","publisher":"CapCut","url":"https://www.capcut.com/tools/video-background-remover","accessed":"2026-10-08"},{"n":7,"title":"How Can I Fix the Chroma Key Feature Not Working in CapCut?","publisher":"CapCut Help","url":"https://www.capcut.com/help/chroma-key-feature","accessed":"2026-10-08"},{"n":8,"title":"AI video enhancer","publisher":"CapCut","url":"https://www.capcut.com/tools/ai-video-enhancer","accessed":"2026-10-08"},{"n":9,"title":"Auto caption generator","publisher":"CapCut","url":"https://www.capcut.com/tools/ai-caption-generator","accessed":"2026-10-08"},{"n":10,"title":"What Is the Price After the Adjustment?","publisher":"CapCut Help","url":"https://www.capcut.com/help/price-after-adjustment","accessed":"2026-10-08"},{"n":11,"title":"Lawsuit: ByteDance's CapCut app secretly reaps massive amounts of user data","publisher":"The Record","url":"https://therecord.media/capcut-privacy-lawsuit-illinois-bipa-bytedance-china","accessed":"2026-10-08"},{"n":12,"title":"Motion tracking","publisher":"CapCut","url":"https://www.capcut.com/tools/motion-tracking","accessed":"2026-10-08"}]},{"id":"adobe-premiere-pro","name":"Adobe Premiere Pro","vendor":"Adobe","category":"video-editing-software","website":"https://www.adobe.com/products/premiere.html","rank":11,"of":12,"points":34,"by_criterion":[{"key":"platforms","name":"Systems","earned":6,"available":10},{"key":"price","name":"Price and licence","earned":0,"available":30},{"key":"output","name":"Output","earned":0,"available":16},{"key":"editing","name":"Editing tools","earned":28,"available":44}],"plans":[{"name":"Premiere (annual, billed monthly)","price":"US$22.99/month, first year only","usd_month":22.99,"billing":"monthly","for":"1 person","notes":"New subscribers only; later price not stated","src":[1]},{"name":"Creative Cloud Pro (annual, billed monthly)","price":"US$34.99/month for 3 months, then US$69.99","usd_month":69.99,"billing":"monthly","for":"1 person","notes":"Includes Premiere and 20+ other apps","src":[1]},{"name":"Premiere free trial","price":"Free for 7 days","usd_month":null,"billing":"free","for":"1 person","notes":"Converts to a paid membership unless cancelled","src":[1]}],"price_note":"Adobe shows US$22.99 a month for Premiere as a first-year, new-subscriber price and does not state the price after year one [1]. Prices in other countries differ [2].","lines":[{"key":"platforms","value":["macOS","iOS","Android"],"points":6,"note":"Free trial works on macOS and Windows; a separate free mobile app for iOS and Android [9][10].","sources":[9,10]},{"key":"free_plan","value":false,"points":0,"note":"The desktop editor has no free plan, only a seven-day free trial [1].","sources":[1]},{"key":"perpetual","value":false,"points":0,"note":"Premiere is available only as a membership [1].","sources":[1]},{"key":"price","value":null,"points":0,"note":"US$22.99 a month is first-year, new-subscribers-only; the regular price is not stated [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's Premiere pages [1][3].","sources":[1,3]},{"key":"export_4k","value":null,"points":0,"note":"Not published on the vendor's pages [1][3].","sources":[1,3]},{"key":"export_8k","value":null,"points":0,"note":"Not published on the vendor's pages [1][3].","sources":[1,3]},{"key":"hdr_10bit","value":null,"points":0,"note":"HDR appears only on the Color Mode page, which is a beta [12]. 10-bit not found [1][5].","sources":[1,5,12]},{"key":"gpu_encode","value":null,"points":0,"note":"Pages mention GPU-accelerated effects and scopes, not hardware encoding or decoding [5][6].","sources":[5,6]},{"key":"multicam","value":true,"points":6,"note":"Group and play multiple camera clips, synced by audio waveform, timecode or markers [4].","sources":[4]},{"key":"color_scopes","value":true,"points":6,"note":"Hardware-accelerated Lumetri scopes: Vectorscope, Histogram, Parade and Waveform [5].","sources":[5]},{"key":"auto_captions","value":true,"points":5,"note":"Speech to Text is included in the Premiere subscription, with currently no set limit for individuals [8].","sources":[8]},{"key":"motion_tracking","value":true,"points":4,"note":"Tracking tools let you track objects for targeted adjustments [6].","sources":[6]},{"key":"audio_tools","value":null,"points":0,"note":"A Reduce Noise effect is listed [11]; the number of audio tracks is not found on the vendor's pages [11].","sources":[11]},{"key":"proxy","value":null,"points":0,"note":"Not published on the vendor's pages [1][3][4].","sources":[1,3,4]},{"key":"plugins","value":null,"points":0,"note":"Features page mentions over 400 third-party apps and integrations, not plug-in support [3].","sources":[3]},{"key":"collab","value":true,"points":3,"note":"Team Projects is available with all Creative Cloud subscriptions, for shared timelines [7].","sources":[7]},{"key":"chroma_key","value":true,"points":4,"note":"Compositing tools can replace green screens [6].","sources":[6]},{"key":"stabilization","value":null,"points":0,"note":"Not published on the vendor's pages [3][6].","sources":[3,6]}],"sources":[{"n":1,"title":"Adobe Premiere","publisher":"Adobe","url":"https://www.adobe.com/products/premiere.html","accessed":"2026-10-08"},{"n":2,"title":"Premiere plans","publisher":"Adobe","url":"https://www.adobe.com/products/premiere/plans.html","accessed":"2026-10-08"},{"n":3,"title":"Premiere features","publisher":"Adobe","url":"https://www.adobe.com/products/premiere/features.html","accessed":"2026-10-08"},{"n":4,"title":"Premiere editing and trimming","publisher":"Adobe","url":"https://www.adobe.com/products/premiere/editing-and-trimming.html","accessed":"2026-10-08"},{"n":5,"title":"Premiere color correction","publisher":"Adobe","url":"https://www.adobe.com/products/premiere/color-correction.html","accessed":"2026-10-08"},{"n":6,"title":"Premiere video effects","publisher":"Adobe","url":"https://www.adobe.com/products/premiere/video-effects.html","accessed":"2026-10-08"},{"n":7,"title":"Premiere collaboration and exporting","publisher":"Adobe","url":"https://www.adobe.com/products/premiere/collaboration.html","accessed":"2026-10-08"},{"n":8,"title":"Premiere Speech to Text","publisher":"Adobe","url":"https://www.adobe.com/products/premiere/speech-to-text.html","accessed":"2026-10-08"},{"n":9,"title":"Premiere free trial download","publisher":"Adobe","url":"https://www.adobe.com/products/premiere/free-trial-download.html","accessed":"2026-10-08"},{"n":10,"title":"Premiere mobile app","publisher":"Adobe","url":"https://www.adobe.com/products/premiere/app.html","accessed":"2026-10-08"},{"n":11,"title":"Premiere edit audio","publisher":"Adobe","url":"https://www.adobe.com/products/premiere/edit-audio.html","accessed":"2026-10-08"},{"n":12,"title":"Premiere Color Mode (beta)","publisher":"Adobe","url":"https://www.adobe.com/products/premiere/color-mode.html","accessed":"2026-10-08"},{"n":13,"title":"Adobe Ends Federal Subscription Lawsuit With $150 Million Settlement Package","publisher":"PYMNTS","url":"https://www.pymnts.com/legal/2026/adobe-ends-federal-subscription-lawsuit-with-150-million-settlement-package","accessed":"2026-10-08"},{"n":14,"title":"Adobe has agreed to a $150m settlement for hiding fees and preventing consumers from easily cancelling software subscriptions","publisher":"Newsshooter","url":"https://www.newsshooter.com/2026/03/13/adobe-has-agreed-to-a-150m-settlement-for-hiding-fees-and-preventing-consumers-from-easily-cancelling-software-subscriptions/","accessed":"2026-10-08"}]},{"id":"adobe-premiere-elements","name":"Adobe Premiere Elements","vendor":"Adobe","category":"video-editing-software","website":"https://www.adobe.com/products/premiere-elements.html","rank":12,"of":12,"points":16,"by_criterion":[{"key":"platforms","name":"Systems","earned":2,"available":10},{"key":"price","name":"Price and licence","earned":10,"available":30},{"key":"output","name":"Output","earned":0,"available":16},{"key":"editing","name":"Editing tools","earned":4,"available":44}],"plans":[{"name":"Trial","price":"Free for 7 days","usd_month":null,"billing":"free","for":"1 person","notes":"Full-featured trial, not a free version","src":[1]},{"name":"Premiere Elements 2027","price":"$99.99 for 3 years","usd_month":null,"billing":"one-time","for":"1 person","notes":"Windows and Mac; licence expires after 3 years; upgrade price $79.99","src":[1]}],"price_note":"The licence is a one-time payment but expires 3 years after redemption, so we spread $99.99 over 36 months [1].","lines":[{"key":"platforms","value":["macOS"],"points":2,"note":"Tech specs list macOS 15 or 26 on Apple silicon; no iOS, Android or web editor is listed [2].","sources":[2]},{"key":"free_plan","value":false,"points":0,"note":"Adobe lists only a free, full-featured 7-day trial, not a version with no time limit [1].","sources":[1]},{"key":"perpetual","value":false,"points":0,"note":"Term licence that expires 3 years after redemption; the app is no longer accessible then [1].","sources":[1]},{"key":"price","value":2.78,"points":10,"note":"Premiere Elements 2027, $99.99 for a 3-year term, spread over 36 months [1].","sources":[1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's product or tech specs pages [1][2].","sources":[1,2]},{"key":"export_4k","value":null,"points":0,"note":"Pages list 4K editing and viewing but do not state 4K export [2][5].","sources":[2,5]},{"key":"export_8k","value":null,"points":0,"note":"Not published on the vendor's tech specs page [2].","sources":[2]},{"key":"hdr_10bit","value":null,"points":0,"note":"Not published on the vendor's tech specs or product pages [1][2].","sources":[1,2]},{"key":"gpu_encode","value":null,"points":0,"note":"Pages only link to a recommended GPU list and do not document hardware encoding or decoding [1][2].","sources":[1,2]},{"key":"multicam","value":null,"points":0,"note":"Not published on the vendor's pages [3][4].","sources":[3,4]},{"key":"color_scopes","value":null,"points":0,"note":"Not published on the vendor's pages; only curves and white balance are listed [3].","sources":[3]},{"key":"auto_captions","value":null,"points":0,"note":"Not published on the vendor's pages [3][4].","sources":[3,4]},{"key":"motion_tracking","value":true,"points":4,"note":"Features page: select an object or area and apply an effect that tracks it through the video [3].","sources":[3]},{"key":"audio_tools","value":null,"points":0,"note":"Noise removal listed is for video; a count of audio tracks was not found on the vendor's pages [3][5].","sources":[3,5]},{"key":"proxy","value":null,"points":0,"note":"Not published on the vendor's pages [3][5].","sources":[3,5]},{"key":"plugins","value":null,"points":0,"note":"Not published on the vendor's pages [3][4].","sources":[3,4]},{"key":"collab","value":null,"points":0,"note":"Not published on the vendor's pages [3][4].","sources":[3,4]},{"key":"chroma_key","value":null,"points":0,"note":"Not published on the vendor's pages [3][5].","sources":[3,5]},{"key":"stabilization","value":null,"points":0,"note":"Not published on the vendor's pages [3][5].","sources":[3,5]}],"sources":[{"n":1,"title":"Adobe Premiere Elements","publisher":"Adobe","url":"https://www.adobe.com/products/premiere-elements.html","accessed":"2026-10-08"},{"n":2,"title":"Premiere Elements tech specs","publisher":"Adobe","url":"https://www.adobe.com/products/premiere-elements/tech-specs.html","accessed":"2026-10-08"},{"n":3,"title":"Premiere Elements features","publisher":"Adobe","url":"https://www.adobe.com/products/premiere-elements/features.html","accessed":"2026-10-08"},{"n":4,"title":"Premiere Elements FAQ","publisher":"Adobe","url":"https://www.adobe.com/products/premiere-elements/faq.html","accessed":"2026-10-08"},{"n":5,"title":"What's new in Premiere Elements","publisher":"Adobe","url":"https://www.adobe.com/products/premiere-elements/whats-new.html","accessed":"2026-10-08"}]},{"id":"virtualbox","name":"Oracle VirtualBox","vendor":"Oracle","category":"virtual-machine-software","website":"https://www.virtualbox.org/","rank":1,"of":12,"points":92,"by_criterion":[{"key":"systems","name":"Systems","earned":17,"available":17},{"key":"machines","name":"Virtual machines","earned":23,"available":27},{"key":"devices","name":"Devices","earned":24,"available":24},{"key":"upkeep","name":"Openness and upkeep","earned":10,"available":14},{"key":"price","name":"Price","earned":18,"available":18}],"plans":[{"name":"VirtualBox (base package)","price":"Free","usd_month":0,"billing":"free","for":"Any user","notes":"GPL version 3; Extension Pack licensed separately","src":[2]}],"price_note":"We score the base package only. The Extension Pack is free for personal and educational use; business use needs commercial terms [2].","lines":[{"key":"guests","value":["Windows","Linux"],"points":8,"note":"Manual lists Windows 11, Windows 10, Oracle Linux, Red Hat Enterprise Linux and Ubuntu as guests [3][6].","sources":[3,6]},{"key":"other_hosts","value":["macOS","Linux"],"points":4,"note":"Installer packages exist for macOS and Linux hosts as well as Windows [4].","sources":[4]},{"key":"windows_home","value":true,"points":5,"note":"Manual lists Windows 10 and Windows 11 as hosts with no edition limit [4].","sources":[4]},{"key":"snapshots","value":true,"points":8,"note":"Manual says snapshots save a particular state of a virtual machine for later use [9].","sources":[9]},{"key":"tpm_secure_boot","value":true,"points":5,"note":"VBoxManage lists --tpm-type 2.0 and a modifynvram command that enables UEFI Secure Boot [8].","sources":[8]},{"key":"networking","value":["NAT","Bridged","Host-only"],"points":6,"note":"Manual describes NAT, bridged, host-only and internal networking [5].","sources":[5]},{"key":"nested","value":true,"points":4,"note":"Manual describes passthrough of hardware virtualization functions to the guest, set with --nested-hw-virt [7].","sources":[7]},{"key":"quick_start","value":false,"points":0,"note":"Manual says you provide the operating system; it mentions no image gallery [10].","sources":[10]},{"key":"gpu","value":true,"points":8,"note":"Guest Additions include hardware 3D support for Windows and Linux guests [6].","sources":[6]},{"key":"usb","value":true,"points":6,"note":"Manual lists USB device attachment through virtual OHCI to xHCI controllers [3][9].","sources":[3,9]},{"key":"shared_folders","value":true,"points":6,"note":"Manual says shared folders exchange data between a virtual machine and the host [9].","sources":[9]},{"key":"clipboard","value":true,"points":4,"note":"Clipboard sharing needs Guest Additions and is off by default [9].","sources":[9]},{"key":"open_source","value":true,"points":6,"note":"The source repository is public and released under GPL version 3 [12].","sources":[12]},{"key":"advisories","value":null,"points":0,"note":"The manual's security chapter names specific CVEs but links no advisory list [13].","sources":[13]},{"key":"recent_release","value":true,"points":4,"note":"Changelog lists version 7.2.20 dated 2026-09-22 [11].","sources":[11]},{"key":"free_plan","value":true,"points":6,"note":"The base package is released under GPL version 3 and is open source [2][3].","sources":[2,3]},{"key":"price","value":0,"points":12,"note":"The GPL base package is free; 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Business is $479.99 [1].","sources":[1]}],"sources":[{"n":1,"title":"Genymotion pricing","publisher":"Genymobile","url":"https://www.genymotion.com/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Get Started with Genymotion Desktop","publisher":"Genymobile","url":"https://docs.genymotion.com/quickstart/desktop_install/","accessed":"2026-10-09"},{"n":3,"title":"Virtual Devices Settings","publisher":"Genymobile","url":"https://docs.genymotion.com/usage/desktop/vd_settings/","accessed":"2026-10-09"},{"n":4,"title":"Genymotion Desktop","publisher":"Genymobile","url":"https://www.genymotion.com/product-desktop/","accessed":"2026-10-09"},{"n":5,"title":"Legal terms and conditions","publisher":"Genymobile","url":"https://www.genymotion.com/legal-terms-and-conditions/","accessed":"2026-10-09"},{"n":6,"title":"Genymotion Desktop changelog","publisher":"Genymobile","url":"https://docs.genymotion.com/changelog/desktop/3_x/","accessed":"2026-10-09"},{"n":7,"title":"Clipboard","publisher":"Genymobile","url":"https://docs.genymotion.com/features/clipboard/","accessed":"2026-10-09"}]},{"id":"brave","name":"Brave","vendor":"Brave Software","category":"web-browsers","website":"https://brave.com/","rank":1,"of":12,"points":84,"by_criterion":[{"key":"platforms","name":"Systems","earned":8,"available":8},{"key":"privacy","name":"Privacy and security","earned":34,"available":37},{"key":"sync","name":"Sync and sign-in","earned":17,"available":22},{"key":"extensions","name":"Extensions","earned":12,"available":12},{"key":"tools","name":"Tabs and tools","earned":8,"available":16},{"key":"price","name":"Price","earned":5,"available":5}],"plans":[{"name":"Brave browser","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Windows, macOS, Linux, Android and iOS; paid VPN and other add-ons are optional","src":[1,2]}],"price_note":"Brave sells optional paid products, including a firewall and VPN subscription and a paid browser version called Brave Origin. 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[6].","sources":[6]},{"key":"bug_bounty","value":true,"points":4,"note":"The security.txt file links a HackerOne bounty policy; a news report describes a bug reported through Brave's bounty [7][8].","sources":[7,8]},{"key":"phishing","value":true,"points":5,"note":"Brave alerts you if a site shows evidence of phishing, malware or other bad intent [3].","sources":[3]},{"key":"sync","value":true,"points":6,"note":"Sync covers bookmarks, history, open tabs, settings and passwords across devices; no fee shown [5][11].","sources":[5,11]},{"key":"e2e_sync","value":true,"points":8,"note":"Only you have the decryption key, which is stored on your devices; Sync v2 keeps data encrypted on the client [5][11].","sources":[5,11]},{"key":"password_manager","value":true,"points":3,"note":"The features page names a built-in password manager [4].","sources":[4]},{"key":"passkeys","value":null,"points":0,"note":"Not published on the vendor's features or privacy pages [4][5].","sources":[4,5]},{"key":"chrome_ext","value":true,"points":6,"note":"Brave says any extension in the Chrome Web Store also works in Brave [9].","sources":[9]},{"key":"mv2","value":true,"points":6,"note":"Brave names AdGuard, NoScript, uBlock Origin and uMatrix as Manifest V2 extensions it keeps supporting [10].","sources":[10]},{"key":"vertical_tabs","value":true,"points":4,"note":"The features page lists vertical tabs for organising tabs [4].","sources":[4]},{"key":"tab_groups","value":null,"points":0,"note":"Not published on the vendor's features page, which mentions only 'grouping' under vertical tabs [4].","sources":[4]},{"key":"translate","value":true,"points":4,"note":"Built-in webpage translation; the privacy policy says it runs on desktop and Android [4][5].","sources":[4,5]},{"key":"profiles","value":null,"points":0,"note":"Not published on the vendor's features page [4].","sources":[4]},{"key":"price","value":0,"points":5,"note":"Brave says it is completely free to use [1].","sources":[1]}],"sources":[{"n":1,"title":"Brave browser home page","publisher":"Brave Software","url":"https://brave.com/","accessed":"2026-10-08"},{"n":2,"title":"Download Brave","publisher":"Brave Software","url":"https://brave.com/download/","accessed":"2026-10-08"},{"n":3,"title":"Brave Shields","publisher":"Brave Software","url":"https://brave.com/shields/","accessed":"2026-10-08"},{"n":4,"title":"Brave features","publisher":"Brave Software","url":"https://brave.com/features/","accessed":"2026-10-08"},{"n":5,"title":"Brave browser privacy policy","publisher":"Brave Software","url":"https://brave.com/privacy/browser/","accessed":"2026-10-08"},{"n":6,"title":"brave/brave-core","publisher":"GitHub","url":"https://github.com/brave/brave-core","accessed":"2026-10-08"},{"n":7,"title":"Brave security.txt","publisher":"Brave Software","url":"https://brave.com/.well-known/security.txt","accessed":"2026-10-08"},{"n":8,"title":"Security in brief","publisher":"The Register","url":"https://www.theregister.com/2021/02/22/in_brief_security/","accessed":"2026-10-08"},{"n":9,"title":"Can I use extensions in Brave?","publisher":"Brave Software","url":"https://brave.com/learn/using-chrome-extensions-in-brave/","accessed":"2026-10-08"},{"n":10,"title":"What to do if your Chrome extension is no longer supported","publisher":"Brave Software","url":"https://brave.com/learn/extension-no-longer-supported/","accessed":"2026-10-08"},{"n":11,"title":"Brave Sync v2","publisher":"Brave Software","url":"https://brave.com/blog/sync-v2/","accessed":"2026-10-08"}]},{"id":"mozilla-firefox","name":"Mozilla Firefox","vendor":"Mozilla","category":"web-browsers","website":"https://www.firefox.com/","rank":2,"of":12,"points":80,"by_criterion":[{"key":"platforms","name":"Systems","earned":8,"available":8},{"key":"privacy","name":"Privacy and security","earned":32,"available":37},{"key":"sync","name":"Sync and sign-in","earned":17,"available":22},{"key":"extensions","name":"Extensions","earned":6,"available":12},{"key":"tools","name":"Tabs and tools","earned":12,"available":16},{"key":"price","name":"Price","earned":5,"available":5}],"plans":[{"name":"Firefox","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Mozilla describes its software as open source and free software","src":[13]}],"price_note":"Firefox download pages show no charge [12].","lines":[{"key":"platforms","value":["macOS","Linux","iOS","Android"],"points":8,"note":"Download page lists Windows, macOS, iOS, Android and Linux [12].","sources":[12]},{"key":"tracker_block","value":true,"points":8,"note":"Firefox blocks thousands of known trackers, and 2000+ ad trackers; Enhanced Tracking Protection needs no setup [3][1].","sources":[1,3]},{"key":"ad_block","value":null,"points":0,"note":"Not published on the vendor's feature pages, which describe ad tracker blocking only [2][3].","sources":[2,3]},{"key":"fingerprint","value":true,"points":7,"note":"Firefox blocks known fingerprinters and adds broader protections for suspected fingerprinters [4].","sources":[4]},{"key":"vpn","value":true,"points":3,"note":"Toolbar VPN routes browser traffic through a proxy; free up to 50 GB a month [6].","sources":[6]},{"key":"open_source","value":true,"points":5,"note":"Mozilla says all its software is open source; Firefox binaries are under the MPL, and the source is on GitHub [13][14].","sources":[13,14]},{"key":"bug_bounty","value":true,"points":4,"note":"Mozilla runs a client bug bounty that covers Firefox and other Mozilla applications [15].","sources":[15]},{"key":"phishing","value":true,"points":5,"note":"Privacy notice says Firefox uses Google Safe Browsing against malicious downloads and phishing; it does not say 'by default' [17].","sources":[17]},{"key":"sync","value":true,"points":6,"note":"Sync keeps Firefox tabs, bookmarks, history, passwords, add-ons and preferences in step across devices; it needs a free Mozilla account [19][5].","sources":[5,19]},{"key":"e2e_sync","value":true,"points":8,"note":"Data is encrypted on Mozilla's servers so Mozilla cannot read it; the accounts notice says synced data is encrypted before it leaves the browser and Mozilla cannot decrypt it [5][19].","sources":[5,19]},{"key":"password_manager","value":true,"points":3,"note":"Firefox has a built-in password manager that stores and fills logins [10].","sources":[10]},{"key":"passkeys","value":null,"points":0,"note":"Not published on the vendor's password manager and feature pages [10][2].","sources":[2,10]},{"key":"chrome_ext","value":null,"points":0,"note":"Not published on the vendor's add-ons page, which names only the Firefox Add-ons store [11].","sources":[11]},{"key":"mv2","value":true,"points":6,"note":"Mozilla says Firefox keeps Manifest V2 alongside V3 and supports blocking webRequest [16].","sources":[16]},{"key":"vertical_tabs","value":true,"points":4,"note":"Vertical tabs show tabs in a side panel that can be collapsed [8].","sources":[8]},{"key":"tab_groups","value":true,"points":4,"note":"Tab groups can be named, coloured and collapsed [9].","sources":[9]},{"key":"translate","value":true,"points":4,"note":"Firefox translates whole pages; language models download to the browser and run locally [7].","sources":[7]},{"key":"profiles","value":null,"points":0,"note":"Not published on the vendor's feature pages [2].","sources":[2]},{"key":"price","value":0,"points":5,"note":"Mozilla calls its software free software; download pages show no charge [12][13].","sources":[12,13]}],"sources":[{"n":1,"title":"Firefox desktop browsers","publisher":"Mozilla","url":"https://www.firefox.com/en-US/browsers/desktop/","accessed":"2026-10-08"},{"n":2,"title":"Firefox features","publisher":"Mozilla","url":"https://www.firefox.com/en-US/features/all/","accessed":"2026-10-08"},{"n":3,"title":"Protection features","publisher":"Mozilla","url":"https://www.firefox.com/en-US/features/protection/","accessed":"2026-10-08"},{"n":4,"title":"Fingerprint blocking","publisher":"Mozilla","url":"https://www.firefox.com/en-US/features/block-fingerprinting/","accessed":"2026-10-08"},{"n":5,"title":"Firefox browser sync","publisher":"Mozilla","url":"https://www.firefox.com/en-US/features/sync/","accessed":"2026-10-08"},{"n":6,"title":"Browser with built-in VPN","publisher":"Mozilla","url":"https://www.firefox.com/en-US/features/browser-with-built-in-vpn-secure-browsing/","accessed":"2026-10-08"},{"n":7,"title":"Translate the web","publisher":"Mozilla","url":"https://www.firefox.com/en-US/features/translate/","accessed":"2026-10-08"},{"n":8,"title":"Vertical tabs","publisher":"Mozilla","url":"https://www.firefox.com/en-US/features/vertical-tabs/","accessed":"2026-10-08"},{"n":9,"title":"Tab groups","publisher":"Mozilla","url":"https://www.firefox.com/en-US/features/tab-groups/","accessed":"2026-10-08"},{"n":10,"title":"Free password manager","publisher":"Mozilla","url":"https://www.firefox.com/en-US/features/password-manager/","accessed":"2026-10-08"},{"n":11,"title":"Firefox add-ons and browser extensions","publisher":"Mozilla","url":"https://www.firefox.com/en-US/features/add-ons/","accessed":"2026-10-08"},{"n":12,"title":"Download Firefox","publisher":"Mozilla","url":"https://www.firefox.com/en-US/download/all/","accessed":"2026-10-08"},{"n":13,"title":"Mozilla licensing","publisher":"Mozilla","url":"https://www.mozilla.org/en-US/foundation/licensing/","accessed":"2026-10-08"},{"n":14,"title":"mozilla-firefox/firefox","publisher":"GitHub","url":"https://github.com/mozilla-firefox/firefox","accessed":"2026-10-08"},{"n":15,"title":"Mozilla Security Bug Bounty Program","publisher":"Mozilla","url":"https://www.mozilla.org/en-US/security/bug-bounty/","accessed":"2026-10-08"},{"n":16,"title":"Firefox, Manifest V3 and ad blockers","publisher":"Mozilla Blog","url":"https://blog.mozilla.org/en/firefox/firefox-manifest-v3-adblockers/","accessed":"2026-10-08"},{"n":17,"title":"Firefox Privacy Notice","publisher":"Mozilla","url":"https://www.mozilla.org/en-US/privacy/firefox/","accessed":"2026-10-08"},{"n":18,"title":"Mozilla says Bugzilla was hacked","publisher":"The Register","url":"https://www.theregister.com/2015/09/04/mozilla_firefox_bugzilla_leak/","accessed":"2026-10-08"},{"n":19,"title":"Mozilla Accounts Privacy Notice","publisher":"Mozilla","url":"https://www.mozilla.org/en-US/privacy/mozilla-accounts/","accessed":"2026-10-08"}]},{"id":"microsoft-edge","name":"Microsoft Edge","vendor":"Microsoft","category":"web-browsers","website":"https://www.microsoft.com/edge","rank":3,"of":12,"points":73,"by_criterion":[{"key":"platforms","name":"Systems","earned":8,"available":8},{"key":"privacy","name":"Privacy and security","earned":27,"available":37},{"key":"sync","name":"Sync and sign-in","earned":14,"available":22},{"key":"extensions","name":"Extensions","earned":12,"available":12},{"key":"tools","name":"Tabs and tools","earned":12,"available":16},{"key":"price","name":"Price","earned":0,"available":5}],"plans":[{"name":"Microsoft Edge","price":"No price shown","usd_month":null,"billing":"quote","for":"1 person","notes":"Download page shows no price","src":[3]}],"price_note":"Microsoft's download and feature pages show no price for Edge [1][3].","lines":[{"key":"platforms","value":["macOS","Linux","iOS","Android"],"points":8,"note":"Download page lists Windows, macOS, Linux (.deb), iOS and Android [3].","sources":[3]},{"key":"tracker_block","value":true,"points":8,"note":"Edge blocks known trackers; Balanced tracking prevention is selected by default [4].","sources":[4]},{"key":"ad_block","value":null,"points":0,"note":"Not published on the vendor's Edge home, features or security pages [1][2][9].","sources":[1,2,9]},{"key":"fingerprint","value":true,"points":7,"note":"Tracking prevention is designed to block trackers it detects as cryptominers or fingerprinters [5].","sources":[5]},{"key":"vpn","value":true,"points":3,"note":"Edge Secure Network uses VPN technology; a personal Microsoft account gets 5 GB a month, switched on from Settings and more [6].","sources":[6]},{"key":"open_source","value":null,"points":0,"note":"Not published: the Edge GitHub page's MSEdge repository holds only a README and licence, not browser source [15].","sources":[15]},{"key":"bug_bounty","value":true,"points":4,"note":"The Microsoft Edge Bounty Program covers Edge based on Chromium in Dev, Beta and Stable channels [13].","sources":[13]},{"key":"phishing","value":true,"points":5,"note":"SmartScreen blocks known dangerous sites and is turned on by default [4].","sources":[4]},{"key":"sync","value":true,"points":6,"note":"Signing in syncs favorites, passwords, history, extensions, settings and open tabs; no fee is shown [14][4].","sources":[4,14]},{"key":"e2e_sync","value":null,"points":0,"note":"Not published on the vendor's privacy page: it describes encryption in transit and at rest, not a key only you hold [4].","sources":[4]},{"key":"password_manager","value":true,"points":3,"note":"Password Manager is built into Edge with a password generator and monitor [7].","sources":[7]},{"key":"passkeys","value":true,"points":5,"note":"Edge saves passkeys in Microsoft Password Manager and syncs them across Windows, iOS and Android when signed in [16].","sources":[16]},{"key":"chrome_ext","value":true,"points":6,"note":"Extensions designed for Chrome can be used in Edge after allowing other stores [10].","sources":[10]},{"key":"mv2","value":true,"points":6,"note":"Timeline shows only warnings from September 2026 and enterprise deprecation from 2027; a policy lets v2 stay enabled [11][12].","sources":[11,12]},{"key":"vertical_tabs","value":true,"points":4,"note":"Vertical tabs move tabs to a side pane [8].","sources":[8]},{"key":"tab_groups","value":null,"points":0,"note":"Not published: the tab groups page documents naming and renaming but not collapsing [8][17].","sources":[8,17]},{"key":"translate","value":true,"points":4,"note":"Edge offers to translate whole webpages into your preferred language [4].","sources":[4]},{"key":"profiles","value":true,"points":4,"note":"Profiles keep favorites, history and passwords in independent profiles [4].","sources":[4]},{"key":"price","value":null,"points":0,"note":"Not published on the vendor's Edge home, features or download pages [1][2][3].","sources":[1,2,3]}],"sources":[{"n":1,"title":"Microsoft Edge","publisher":"Microsoft","url":"https://explore.microsoft.com/en-us/edge","accessed":"2026-10-08"},{"n":2,"title":"Microsoft Edge features","publisher":"Microsoft","url":"https://explore.microsoft.com/en-us/edge/features","accessed":"2026-10-08"},{"n":3,"title":"Download Microsoft Edge","publisher":"Microsoft","url":"https://explore.microsoft.com/en-us/edge/download","accessed":"2026-10-08"},{"n":4,"title":"Microsoft Edge privacy whitepaper","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-edge/privacy-whitepaper/","accessed":"2026-10-08"},{"n":5,"title":"Learn about tracking prevention in Microsoft Edge","publisher":"Microsoft 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Support","url":"https://support.microsoft.com/en-us/microsoft-edge/add-turn-off-or-remove-extensions-in-microsoft-edge-9c0ec68c-2fbc-2f2c-9ff0-bdc76f46b026","accessed":"2026-10-08"},{"n":11,"title":"Timeline for migrating to Manifest V3","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/microsoft-edge/extensions/developer-guide/manifest-v3","accessed":"2026-10-08"},{"n":12,"title":"ExtensionManifestV2Availability policy","publisher":"Microsoft Learn","url":"https://learn.microsoft.com/en-us/deployedge/microsoft-edge-policies/extensionmanifestv2availability","accessed":"2026-10-08"},{"n":13,"title":"Microsoft Edge Bounty Program","publisher":"Microsoft Security Response Center","url":"https://www.microsoft.com/en-us/msrc/bounty-new-edge","accessed":"2026-10-08"},{"n":14,"title":"Sign in to sync Microsoft Edge across devices","publisher":"Microsoft Support","url":"https://support.microsoft.com/en-us/edge/sign-in-to-sync-microsoft-edge-across-devices","accessed":"2026-10-08"},{"n":15,"title":"Microsoft Edge on GitHub","publisher":"GitHub","url":"https://github.com/MicrosoftEdge","accessed":"2026-10-08"},{"n":16,"title":"Passkeys in Microsoft Edge","publisher":"Microsoft","url":"https://explore.microsoft.com/en-us/edge/features/passkeys","accessed":"2026-10-08"},{"n":17,"title":"Tab groups in Microsoft Edge","publisher":"Microsoft","url":"https://explore.microsoft.com/en-us/edge/features/tab-groups","accessed":"2026-10-08"}]},{"id":"google-chrome","name":"Google Chrome","vendor":"Google","category":"web-browsers","website":"https://www.google.com/chrome/","rank":4,"of":12,"points":66,"by_criterion":[{"key":"platforms","name":"Systems","earned":8,"available":8},{"key":"privacy","name":"Privacy and security","earned":9,"available":37},{"key":"sync","name":"Sync and 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[1][12].","sources":[1,12]},{"key":"fingerprint","value":null,"points":0,"note":"Not published on the vendor's cookie and Safe Browsing help pages [5][6].","sources":[5,6]},{"key":"vpn","value":null,"points":0,"note":"Not published on the vendor's Chrome pages [1][12].","sources":[1,12]},{"key":"open_source","value":false,"points":0,"note":"Terms cover the executable code; only 'most' source is open source. We count the Google Chrome product as not open source [14].","sources":[14]},{"key":"bug_bounty","value":true,"points":4,"note":"Chromium security page points to a Chrome Reward Program, hosted by Google's Bug Hunters site [13].","sources":[13]},{"key":"phishing","value":true,"points":5,"note":"Phishing and malware detection is turned on by default in Chrome [6].","sources":[6]},{"key":"sync","value":true,"points":6,"note":"Signing in syncs bookmarks, passwords, settings and tabs; Chrome is free to install [1][4][2].","sources":[1,2,4]},{"key":"e2e_sync","value":true,"points":8,"note":"With a passphrase, you can store Chrome data in Google's cloud without letting Google read it [4].","sources":[4]},{"key":"password_manager","value":true,"points":3,"note":"Chrome has Google Password Manager built in [1].","sources":[1]},{"key":"passkeys","value":true,"points":5,"note":"Chrome saves passkeys in Google Password Manager on Windows 10 or later and signs you in with them [9].","sources":[9]},{"key":"chrome_ext","value":true,"points":6,"note":"You can add extensions from the Chrome Web Store on desktop [8].","sources":[8]},{"key":"mv2","value":false,"points":0,"note":"Manifest V2 extensions cease to function for users on Chrome 139 and later [7].","sources":[7]},{"key":"vertical_tabs","value":true,"points":4,"note":"Vertical tabs stack down the side of the browser window [1].","sources":[1]},{"key":"tab_groups","value":true,"points":4,"note":"Tab groups can be named, coloured and collapsed [12].","sources":[12]},{"key":"translate","value":true,"points":4,"note":"Chrome translates a page into other languages from the address bar icon or right-click menu [10].","sources":[10]},{"key":"profiles","value":true,"points":4,"note":"Profiles keep bookmarks, history, passwords and settings separate [11].","sources":[11]},{"key":"price","value":0,"points":5,"note":"Chrome can be downloaded and installed at no charge [2].","sources":[2]}],"sources":[{"n":1,"title":"Google Chrome","publisher":"Google","url":"https://www.google.com/chrome/","accessed":"2026-10-08"},{"n":2,"title":"Download and install Google Chrome","publisher":"Google Chrome Help","url":"https://support.google.com/chrome/answer/95346","accessed":"2026-10-08"},{"n":3,"title":"Chrome browser tools","publisher":"Google","url":"https://www.google.com/chrome/browser-tools/","accessed":"2026-10-08"},{"n":4,"title":"Sync Chrome data across devices","publisher":"Google Chrome Help","url":"https://support.google.com/chrome/answer/165139","accessed":"2026-10-08"},{"n":5,"title":"Manage cookies in Chrome","publisher":"Google Chrome Help","url":"https://support.google.com/chrome/answer/95647","accessed":"2026-10-08"},{"n":6,"title":"Safe Browsing in Chrome","publisher":"Google Chrome Help","url":"https://support.google.com/chrome/answer/99020","accessed":"2026-10-08"},{"n":7,"title":"Manifest V2 support timeline","publisher":"Chrome for 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proxy [5][13].","sources":[5,13]},{"key":"open_source","value":true,"points":5,"note":"Homepage says free and open source; the official source repository on GitHub holds the Waterfox product code [1][3].","sources":[1,3]},{"key":"bug_bounty","value":null,"points":0,"note":"The repository's security policy only points to Mozilla's Firefox bounty, an upstream programme [4].","sources":[4]},{"key":"phishing","value":false,"points":0,"note":"The privacy policy says Waterfox does not check sites or downloads against Google Safe Browsing; no other warning is documented [5].","sources":[5]},{"key":"sync","value":true,"points":6,"note":"Sync works with a Mozilla account and is off until you sign in. Android help lists bookmarks, history, logins and open tabs [5][14].","sources":[5,14]},{"key":"e2e_sync","value":true,"points":8,"note":"Privacy policy: data shared with Mozilla through a Mozilla account is end-to-end encrypted [5].","sources":[5]},{"key":"password_manager","value":true,"points":3,"note":"Help page: Waterfox saves the login as you submit a form; a Primary Password can protect stored logins [15].","sources":[15]},{"key":"passkeys","value":null,"points":0,"note":"Release notes add passkey support on macOS only; Windows is not documented [13].","sources":[13]},{"key":"chrome_ext","value":null,"points":0,"note":"The homepage says Firefox WebExtensions are supported and Chrome-only extensions do not transfer automatically [1].","sources":[1]},{"key":"mv2","value":null,"points":0,"note":"Not published on the vendor's release notes, homepage or extensions help page [1][13][16].","sources":[1,13,16]},{"key":"vertical_tabs","value":true,"points":4,"note":"Settings under Browser layout offer Vertical tabs; 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its translation page covers search results only [11].","sources":[11]},{"key":"profiles","value":null,"points":0,"note":"Not found on the vendor's pages [3][11].","sources":[3,11]},{"key":"price","value":0,"points":5,"note":"The app page calls the browser free [1].","sources":[1]}],"sources":[{"n":1,"title":"DuckDuckGo Browser","publisher":"DuckDuckGo","url":"https://duckduckgo.com/app","accessed":"2026-10-08"},{"n":2,"title":"Web tracking protections","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/privacy/web-tracking-protections/","accessed":"2026-10-08"},{"n":3,"title":"Does DuckDuckGo make a browser?","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/get-duckduckgo/does-duckduckgo-make-a-browser/","accessed":"2026-10-08"},{"n":4,"title":"DuckDuckGo open source","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/open-source/opensource-overview","accessed":"2026-10-08"},{"n":5,"title":"Sync & Backup privacy","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/sync-and-backup/sync-and-backup-privacy","accessed":"2026-10-08"},{"n":6,"title":"Enable Sync & Backup","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/sync-and-backup/enable-sync-and-backup","accessed":"2026-10-08"},{"n":7,"title":"Password manager security","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/sync-and-backup/password-manager-security","accessed":"2026-10-08"},{"n":8,"title":"About DuckDuckGo VPN","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/privacy-pro/vpn/what-is-vpn","accessed":"2026-10-08"},{"n":9,"title":"DuckDuckGo Windows crash disclaimer","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/r-legal/duckduckgo-preview-crash-report","accessed":"2026-10-08"},{"n":10,"title":"Get the DuckDuckGo Browser on Windows","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/get-duckduckgo/get-duckduckgo-browser-on-windows","accessed":"2026-10-08"},{"n":11,"title":"The Fire Button, Fire Windows, and Fire Tabs","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/privacy/fire-tabs","accessed":"2026-10-08"},{"n":12,"title":"Scam Blocker","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/threat-protection/scam-blocker","accessed":"2026-10-08"},{"n":13,"title":"Passwords & Autofill","publisher":"DuckDuckGo","url":"https://duckduckgo.com/duckduckgo-help-pages/passwords-autofill","accessed":"2026-10-08"}]},{"id":"opera-gx","name":"Opera GX","vendor":"Opera","category":"web-browsers","website":"https://www.opera.com/gx","rank":10,"of":12,"points":38,"by_criterion":[{"key":"platforms","name":"Systems","earned":8,"available":8},{"key":"privacy","name":"Privacy and security","earned":8,"available":37},{"key":"sync","name":"Sync and sign-in","earned":9,"available":22},{"key":"extensions","name":"Extensions","earned":0,"available":12},{"key":"tools","name":"Tabs and tools","earned":8,"available":16},{"key":"price","name":"Price","earned":5,"available":5}],"plans":[{"name":"Opera GX","price":"Free","usd_month":0,"billing":"free","for":"1 person","notes":"Desktop and mobile; 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the install guide covers macOS and GNU/Linux; no iOS app is listed [1][2].","sources":[1,2]},{"key":"tracker_block","value":null,"points":0,"note":"Not published on the vendor's identities page; it describes separate circuits per site, not tracker blocking [6].","sources":[6]},{"key":"ad_block","value":null,"points":0,"note":"Not found on the vendor's pages [5][11].","sources":[5,11]},{"key":"fingerprint","value":true,"points":7,"note":"Letterboxing buckets screen sizes and the User-Agent is standardised to reduce uniqueness [4].","sources":[4]},{"key":"vpn","value":true,"points":3,"note":"Tor Browser routes its traffic through the Tor network; you click Connect at launch or set it to connect automatically [5][12].","sources":[5,12]},{"key":"open_source","value":true,"points":5,"note":"Vendor calls Tor Browser open-source software [3].","sources":[3]},{"key":"bug_bounty","value":null,"points":0,"note":"Vendor mentions a bug bounty programme but its page does not say Tor Browser is in scope [8].","sources":[8]},{"key":"phishing","value":null,"points":0,"note":"Not published on the vendor's secure connections page [7].","sources":[7]},{"key":"sync","value":null,"points":0,"note":"Not published on the vendor's Tor Browser support index [11].","sources":[11]},{"key":"e2e_sync","value":null,"points":0,"note":"Not published on the vendor's Tor Browser support index [11].","sources":[11]},{"key":"password_manager","value":null,"points":0,"note":"Not published on the vendor's Tor Browser support index [11].","sources":[11]},{"key":"passkeys","value":null,"points":0,"note":"Not published on the vendor's Tor Browser support index [11].","sources":[11]},{"key":"chrome_ext","value":null,"points":0,"note":"Not found on the vendor's pages [11].","sources":[11]},{"key":"mv2","value":null,"points":0,"note":"Not found on the vendor's pages [11].","sources":[11]},{"key":"vertical_tabs","value":null,"points":0,"note":"Not published on the vendor's Tor Browser support index [11].","sources":[11]},{"key":"tab_groups","value":null,"points":0,"note":"Not published on the vendor's Tor Browser support index [11].","sources":[11]},{"key":"translate","value":null,"points":0,"note":"Not found on the vendor's pages; 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WhatsApp fees from Meta are charged separately [1]. Top-ups carry a 5.5% payment processing fee, waived from 1 October 2026 until further notice [13].","lines":[{"key":"price","value":79,"points":9,"note":"Starter, $79 a month billed yearly, includes 5 users, above the 3 counted; shared inbox listed as Team and Custom Inboxes [1].","sources":[1]},{"key":"seat_price","value":12,"points":2,"note":"Extra Starter user, $12 a month; the page does not give a separate yearly seat price [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing page lists paid plans and a free 7-day trial only [1].","sources":[1]},{"key":"trial","value":true,"points":2,"note":"Pricing page offers a free 7-day trial of Growth features [1].","sources":[1]},{"key":"meta_fees","value":"at_cost","points":6,"note":"Pricing page says Meta charges WhatsApp fees by usage; help page links to Meta's rate card for exact rates. No markup is stated [1][13].","sources":[1,13]},{"key":"routing","value":true,"points":6,"note":"Workflows (Growth and above) can assign new contacts round robin or to the user with the fewest open contacts [1][3].","sources":[1,3]},{"key":"notes","value":true,"points":3,"note":"Comments are visible only to workspace users and never to contacts [4].","sources":[4]},{"key":"csat","value":null,"points":0,"note":"A workflow template asks a rating question after a conversation closes, but the page does not name WhatsApp [14].","sources":[14]},{"key":"reporting","value":true,"points":5,"note":"The Users report shows conversations assigned, average first response time and average response time per user [5].","sources":[5]},{"key":"mobile_app","value":true,"points":3,"note":"Pricing lists a Mobile App from Starter; help article describes it as letting agents respond to messages [1][6].","sources":[1,6]},{"key":"chatbot","value":true,"points":8,"note":"Workflows overview calls the builder a visual editor with a drag-and-drop canvas; Workflows are on Growth and above [1][7].","sources":[1,7]},{"key":"ai_agent","value":true,"points":7,"note":"AI Agents are listed from Growth; the product page says they work across WhatsApp and other channels from approved knowledge sources [1][8][15].","sources":[1,8,15]},{"key":"broadcasts","value":true,"points":7,"note":"Broadcasts are listed on Growth and above; Starter has none [1].","sources":[1]},{"key":"coexistence","value":true,"points":4,"note":"Help article says the same number works on the WhatsApp app and respond.io through the API [10].","sources":[10]},{"key":"channels","value":["Instagram","Facebook Messenger","Email","SMS","Website chat","Telegram"],"points":6,"note":"Help centre lists channel guides for Instagram, Messenger, Email, SMS, Telegram and a website chat widget [2].","sources":[2]},{"key":"integrations","value":["Shopify","HubSpot","Salesforce","Zapier"],"points":8,"note":"Integrations page lists all four; pricing lists Zapier and Make integrations from Growth [1][9].","sources":[1,9]},{"key":"api","value":true,"points":4,"note":"Developer API is available on Growth and above and links public API documentation; webhooks need Advanced or above [1][11][16].","sources":[1,11,16]},{"key":"cert","value":true,"points":5,"note":"Security page says respond.io is ISO 27001 certified [12].","sources":[12]},{"key":"open_source","value":null,"points":0,"note":"Not found on the vendor's pages [1][12].","sources":[1,12]},{"key":"sso","value":null,"points":0,"note":"Pricing lists Single Sign-On (SSO) on Advanced but names no SAML or OIDC; the security page does not mention it [1][12].","sources":[1,12]}],"sources":[{"n":1,"title":"respond.io pricing","publisher":"respond.io","url":"https://respond.io/pricing","accessed":"2026-10-09"},{"n":2,"title":"Channels","publisher":"respond.io","url":"https://respond.io/help/channels","accessed":"2026-10-09"},{"n":3,"title":"Assignment strategy: automatic contact distribution","publisher":"respond.io","url":"https://respond.io/help/convert-leads/assignment-strategy-automatic-contact-distribution-load-balancing","accessed":"2026-10-09"},{"n":4,"title":"Collaborating with your team in Inbox","publisher":"respond.io","url":"https://respond.io/help/inbox/collaborating-with-your-team-in-inbox","accessed":"2026-10-09"},{"n":5,"title":"Reports: Users","publisher":"respond.io","url":"https://respond.io/help/dashboard-reporting/reports-users","accessed":"2026-10-09"},{"n":6,"title":"Mobile app overview","publisher":"respond.io","url":"https://respond.io/help/mobile-app/mobile-app-overview","accessed":"2026-10-09"},{"n":7,"title":"Workflows overview","publisher":"respond.io","url":"https://respond.io/help/workflows/workflows-overview","accessed":"2026-10-09"},{"n":8,"title":"Managing AI knowledge sources","publisher":"respond.io","url":"https://respond.io/help/ai-agents/managing-ai-knowledge-sources","accessed":"2026-10-09"},{"n":9,"title":"respond.io integrations","publisher":"respond.io","url":"https://respond.io/integrations","accessed":"2026-10-09"},{"n":10,"title":"Migrating from WhatsApp personal or WhatsApp Business app","publisher":"respond.io","url":"https://respond.io/help/whatsapp/migrating-from-whatsapp-personal-or-whatsapp-business-app","accessed":"2026-10-09"},{"n":11,"title":"Webhooks","publisher":"respond.io","url":"https://respond.io/help/integrations/webhooks","accessed":"2026-10-09"},{"n":12,"title":"respond.io security","publisher":"respond.io","url":"https://respond.io/security","accessed":"2026-10-09"},{"n":13,"title":"WhatsApp fees","publisher":"respond.io","url":"https://respond.io/help/organization-settings/whatsapp-fees","accessed":"2026-10-09"},{"n":14,"title":"Send CSAT and save data","publisher":"respond.io","url":"https://respond.io/help/retain-customers/send-csat-and-save-data","accessed":"2026-10-09"},{"n":15,"title":"AI Agents","publisher":"respond.io","url":"https://respond.io/ai-agents","accessed":"2026-10-09"},{"n":16,"title":"Developer API","publisher":"respond.io","url":"https://respond.io/help/integrations/developer-api","accessed":"2026-10-09"}]},{"id":"sleekflow","name":"SleekFlow","vendor":"SleekFlow","category":"whatsapp-customer-service-software","website":"https://sleekflow.io/","rank":2,"of":11,"points":83,"by_criterion":[{"key":"price","name":"Price and fees","earned":19,"available":26},{"key":"inbox","name":"Team inbox","earned":17,"available":20},{"key":"automation","name":"Automation and broadcasts","earned":22,"available":22},{"key":"connect","name":"Channels and integrations","earned":20,"available":22},{"key":"trust","name":"Security and trust","earned":5,"available":10}],"plans":[{"name":"Essential","price":"$49/month, billed yearly ($69 monthly)","usd_month":49,"billing":"yearly","for":"3 user seats","notes":"Omnichannel inbox, simple automations, basic analytics; rolling out by country","src":[1]},{"name":"Pro","price":"$109/month, billed yearly ($139 monthly)","usd_month":109,"billing":"yearly","for":"10 user seats","notes":"Adds AI agents, broadcasts, flow builder, API access; starts with 500 monthly active contacts","src":[1]},{"name":"Premium","price":"$279/month, billed yearly ($349 monthly)","usd_month":279,"billing":"yearly","for":"10 user seats","notes":"Adds HubSpot, webhooks, role-based access, 60-day onboarding","src":[1]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"Custom seats","notes":"Adds Salesforce, SSO, PII masking, SLAs","src":[1]}],"price_note":"Essential is the cheapest plan and the page says it is rolling out by country [1]. Each WhatsApp number adds $15 a month; Meta message fees are separate [1].","lines":[{"key":"price","value":64,"points":9,"note":"Essential $49 a month billed yearly (3 seats) plus the $15 a month WhatsApp number hosting fee [1].","sources":[1]},{"key":"seat_price","value":15,"points":2,"note":"Extra seat on Essential is $15; the page does not state the billing term, so read as monthly [1].","sources":[1]},{"key":"free_plan","value":null,"points":0,"note":"The pricing page lists four plans, none free [1]. A live chat page mentions a free plan for website chat; WhatsApp use is not stated [14].","sources":[1,14]},{"key":"trial","value":true,"points":2,"note":"Every new user gets a 7-day Pro trial with no credit card [1].","sources":[1]},{"key":"meta_fees","value":"at_cost","points":6,"note":"Help article says WhatsApp messaging fees are charged by Meta. The pricing page points to a rate card [11][1].","sources":[11,1]},{"key":"routing","value":true,"points":6,"note":"Simple automations assign incoming chats by round-robin across online teammates [6]. Essential lists simple automations [1].","sources":[6,1]},{"key":"notes","value":true,"points":3,"note":"Agents switch to an Internal Note tab in the inbox and can mention a teammate [5].","sources":[5]},{"key":"csat","value":null,"points":0,"note":"Not published on the vendor's pricing, analytics or chatbot pages [1][8][9]. A CX Intelligence add-on scores CSAT without surveys.","sources":[1,8,9]},{"key":"reporting","value":true,"points":5,"note":"A response performance dashboard shows average and first reply time [8]. Basic analytics sits on Essential [1].","sources":[8,1]},{"key":"mobile_app","value":true,"points":3,"note":"Help center says the mobile app supports iOS and Android, via the App Store and Google Play [7].","sources":[7]},{"key":"chatbot","value":true,"points":8,"note":"No-code flow builder with a click-to-add interface, on Pro [9][1].","sources":[9,1]},{"key":"ai_agent","value":true,"points":7,"note":"Pro includes an AI agent trained on your product info and FAQs that hands over to humans [9][1].","sources":[9,1]},{"key":"broadcasts","value":true,"points":7,"note":"Broadcast campaigns are on Pro; message fees are charged separately [1].","sources":[1]},{"key":"coexistence","value":true,"points":4,"note":"Blog says you can use the WhatsApp API and the WhatsApp Business app on one number; no plan limits stated [10].","sources":[10]},{"key":"channels","value":["Instagram","Facebook Messenger","SMS","Telegram"],"points":4,"note":"Channels page lists these four; Gmail and Outlook are marked coming soon, website live chat is not shown as an inbox channel [3][4].","sources":[3,4]},{"key":"integrations","value":["Shopify","HubSpot","Salesforce","Zapier"],"points":8,"note":"Pricing table: Shopify and Zapier on Pro, HubSpot on Premium, Salesforce on Enterprise [1].","sources":[1]},{"key":"api","value":true,"points":4,"note":"Help center documents a RESTful Platform API [12]; a webhook trigger node receives incoming webhooks on Premium and Enterprise [13][1].","sources":[12,13,1]},{"key":"cert","value":true,"points":5,"note":"Trust center lists SOC 2 Type II and ISO/IEC 27001:2022 as certified [2].","sources":[2]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pricing or trust pages [1][2].","sources":[1,2]},{"key":"sso","value":null,"points":0,"note":"Pricing lists single sign-on for Enterprise but no page names SAML or OIDC [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"SleekFlow Pricing (US)","publisher":"SleekFlow","url":"https://sleekflow.io/en-us/pricing","accessed":"2026-10-09"},{"n":2,"title":"SleekFlow Trust Center","publisher":"SleekFlow","url":"https://sleekflow.io/trust-center","accessed":"2026-10-09"},{"n":3,"title":"All channels and integrations","publisher":"SleekFlow","url":"https://sleekflow.io/channels-integrations","accessed":"2026-10-09"},{"n":4,"title":"Omnichannel Team Inbox","publisher":"SleekFlow","url":"https://sleekflow.io/inbox","accessed":"2026-10-09"},{"n":5,"title":"Assigning and collaborating on conversations","publisher":"SleekFlow Help Center","url":"https://help.sleekflow.io/en_US/inbox/assigning-and-collaborating-on-conversations","accessed":"2026-10-09"},{"n":6,"title":"Simple automations","publisher":"SleekFlow Help Center","url":"https://help.sleekflow.io/en_US/general-settings/simple-automations-","accessed":"2026-10-09"},{"n":7,"title":"Downloading SleekFlow mobile","publisher":"SleekFlow Help Center","url":"https://help.sleekflow.io/en_US/sleekflow-mobile-app/downloading-sleekflow-mobile-app","accessed":"2026-10-09"},{"n":8,"title":"Analytics","publisher":"SleekFlow","url":"https://sleekflow.io/analytics","accessed":"2026-10-09"},{"n":9,"title":"WhatsApp chatbot platform","publisher":"SleekFlow","url":"https://sleekflow.io/solutions/whatsapp-chatbot-platform","accessed":"2026-10-09"},{"n":10,"title":"WhatsApp coexistence","publisher":"SleekFlow Blog","url":"https://sleekflow.io/blog/whatsapp-coexistence","accessed":"2026-10-09"},{"n":11,"title":"WhatsApp Business API Pricing","publisher":"SleekFlow Help Center","url":"https://help.sleekflow.io/en_US/whatsapp/pricing","accessed":"2026-10-09"},{"n":12,"title":"Platform API integration","publisher":"SleekFlow Help Center","url":"https://help.sleekflow.io/en_US/integrations/platform-api-integration","accessed":"2026-10-09"},{"n":13,"title":"Configuring webhook trigger nodes","publisher":"SleekFlow Help Center","url":"https://help.sleekflow.io/en_US/advanced-flow-builder-triggers/configuring-webhook-trigger-nodes-afb","accessed":"2026-10-09"},{"n":14,"title":"Website live chat","publisher":"SleekFlow","url":"https://sleekflow.io/live-chat","accessed":"2026-10-09"}]},{"id":"superchat","name":"Superchat","vendor":"Superchat","category":"whatsapp-customer-service-software","website":"https://superchat.com/","rank":3,"of":11,"points":81,"by_criterion":[{"key":"price","name":"Price and fees","earned":19,"available":26},{"key":"inbox","name":"Team inbox","earned":17,"available":20},{"key":"automation","name":"Automation and broadcasts","earned":22,"available":22},{"key":"connect","name":"Channels and integrations","earned":16,"available":22},{"key":"trust","name":"Security and trust","earned":7,"available":10}],"plans":[{"name":"Free","price":"€0","usd_month":0,"billing":"free","for":"1 user, 1 WhatsApp number","notes":"30 contacts, 1 automation; first 1,000 contact-started conversations free","src":[1]},{"name":"Basic","price":"€89/month","usd_month":99.55,"billing":"monthly","for":"3 users, 1 WhatsApp number","notes":"2 automations; 12-month minimum term","src":[1]},{"name":"Professional","price":"€149/month","usd_month":166.67,"billing":"monthly","for":"6 users, 2 WhatsApp numbers","notes":"1 AI agent, 6 automations","src":[1]},{"name":"Advanced","price":"€299/month","usd_month":334.46,"billing":"monthly","for":"12 users, 4 WhatsApp numbers","notes":"3 AI agents, 12 automations, analytics","src":[1]},{"name":"Custom","price":"On request","usd_month":null,"billing":"quote","for":"Custom","notes":"SAML single sign-on and SCIM","src":[1]}],"price_note":"Prices are net of tax in euros with a 12-month minimum term. The annual toggle does not show separate figures, so the monthly price is used [1].","lines":[{"key":"price","value":99.56,"points":9,"note":"Basic, 3 accounts and 1 WhatsApp number included, €89 a month; no annual price shown [1]. Converted at €1 = $1.1186 [17].","sources":[1]},{"key":"seat_price","value":21.25,"points":1,"note":"Additional employee logins cost €19 a month on the plan used [1]. Converted at €1 = $1.1186 [17].","sources":[1]},{"key":"free_plan","value":true,"points":3,"note":"Free plan: 1 user, 1 WhatsApp number and the unified inbox, €0 a month [1].","sources":[1]},{"key":"trial","value":null,"points":0,"note":"Not published: the pricing page offers \"Try for free\" without a length in days [1].","sources":[1]},{"key":"meta_fees","value":"at_cost","points":6,"note":"Help article: \"We pass Meta's fees through 1:1, with no markup\" [4].","sources":[4]},{"key":"routing","value":true,"points":6,"note":"Automations include an \"Assign a conversation to a team\" action node; the inbox help page shows only manual assigning [7][12].","sources":[7,12]},{"key":"notes","value":true,"points":3,"note":"Internal notes are \"only visible to your team (never to the customer)\" [5].","sources":[5]},{"key":"csat","value":null,"points":0,"note":"Not found: the Reviews help section covers review links for Google and Trustpilot, not a satisfaction request after a conversation [16].","sources":[16]},{"key":"reporting","value":true,"points":5,"note":"Team Performance Analytics lists first response time, response time and conversations per team member [6].","sources":[6]},{"key":"mobile_app","value":true,"points":3,"note":"Home page links iOS and Android apps; the inbox FAQ refers to the mobile app [2][12].","sources":[2,12]},{"key":"chatbot","value":true,"points":8,"note":"Automations are built from nodes connected \"like a flowchart\"; every plan lists automations [1][7].","sources":[1,7]},{"key":"ai_agent","value":true,"points":7,"note":"AI Agent works on WhatsApp, trained on website, Q&A lists or documents; Professional plan and up [8].","sources":[8]},{"key":"broadcasts","value":true,"points":7,"note":"Campaigns send approved WhatsApp templates to lists; 100 contacts each, 10,000 with the add-on [9].","sources":[9]},{"key":"coexistence","value":null,"points":0,"note":"Not published: the Coexistence article describes connecting a number but does not say both apps run at once [14].","sources":[14]},{"key":"channels","value":["Instagram","Facebook Messenger","Email","SMS","Website chat","Telegram"],"points":6,"note":"Help centre has setup guides for Instagram, Facebook Messenger, email, SMS via Twilio, Live Chat and Telegram [10].","sources":[10]},{"key":"integrations","value":["Shopify","HubSpot","Zapier"],"points":6,"note":"Home page names HubSpot and Shopify; Integrations help section covers HubSpot, Zapier and Shopify via Zapier; no Salesforce article [2][11].","sources":[2,11]},{"key":"api","value":true,"points":4,"note":"Public API reference at developers.superchat.com, including webhook subscription endpoints [13].","sources":[13]},{"key":"cert","value":true,"points":5,"note":"Security page: a \"Certified Information Security Management System\" under ISO 27001, externally audited [3].","sources":[3]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [2][3].","sources":[2,3]},{"key":"sso","value":true,"points":2,"note":"Custom plan lists single sign-on (SAML) and SCIM provisioning [1].","sources":[1]}],"sources":[{"n":1,"title":"Superchat pricing","publisher":"Superchat","url":"https://superchat.com/en/pricing","accessed":"2026-10-09"},{"n":2,"title":"Superchat home","publisher":"Superchat","url":"https://superchat.com/en","accessed":"2026-10-09"},{"n":3,"title":"Data protection and security","publisher":"Superchat","url":"https://superchat.com/en/security","accessed":"2026-10-09"},{"n":4,"title":"WhatsApp price change from 1st October 2026","publisher":"Superchat Help Center","url":"https://help.superchat.com/en/articles/806780-whatsapp-price-change-from-1st-october-2026-what-s-changing-in-superchat","accessed":"2026-10-09"},{"n":5,"title":"Internal Notes: Collaborate in the Unified Inbox","publisher":"Superchat Help Center","url":"https://help.superchat.com/en/articles/409878-internal-notes-collaborate-in-the-unified-inbox","accessed":"2026-10-09"},{"n":6,"title":"Team Performance Analytics","publisher":"Superchat Help Center","url":"https://help.superchat.com/en/articles/472967-team-performance-analytics","accessed":"2026-10-09"},{"n":7,"title":"Get Started: Automations","publisher":"Superchat Help Center","url":"https://help.superchat.com/en/articles/531106-get-started-automations","accessed":"2026-10-09"},{"n":8,"title":"Introduction: AI Agents","publisher":"Superchat Help Center","url":"https://help.superchat.com/en/articles/439576-introduction-ai-agents","accessed":"2026-10-09"},{"n":9,"title":"Send campaigns","publisher":"Superchat Help Center","url":"https://help.superchat.com/en/articles/545667-send-campaigns","accessed":"2026-10-09"},{"n":10,"title":"Channels","publisher":"Superchat Help Center","url":"https://help.superchat.com/en/collections/857630-channels","accessed":"2026-10-09"},{"n":11,"title":"Integrations","publisher":"Superchat Help Center","url":"https://help.superchat.com/en/collections/12602-integrations","accessed":"2026-10-09"},{"n":12,"title":"FAQ - Inbox","publisher":"Superchat Help Center","url":"https://help.superchat.com/en/articles/14934-faq-inbox","accessed":"2026-10-09"},{"n":13,"title":"Superchat API reference","publisher":"Superchat Developers","url":"https://developers.superchat.com/llms.txt","accessed":"2026-10-09"},{"n":14,"title":"Switching from WhatsApp API to Coexistence","publisher":"Superchat Help Center","url":"https://help.superchat.com/en/articles/660232-switching-from-whatsapp-api-to-coexistence","accessed":"2026-10-09"},{"n":15,"title":"FAQ - Plan & Billing","publisher":"Superchat Help Center","url":"https://help.superchat.com/en/articles/516380-faq-plan-billing","accessed":"2026-10-09"},{"n":16,"title":"Reviews","publisher":"Superchat Help Center","url":"https://help.superchat.com/en/articles/27292-get-started-reviews","accessed":"2026-10-09"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":17}]},{"id":"interakt","name":"Interakt","vendor":"Interakt (Jio Haptik Technologies Limited)","category":"whatsapp-customer-service-software","website":"https://www.interakt.shop/","rank":4,"of":11,"points":79,"by_criterion":[{"key":"price","name":"Price and fees","earned":23,"available":26},{"key":"inbox","name":"Team inbox","earned":17,"available":20},{"key":"automation","name":"Automation and broadcasts","earned":22,"available":22},{"key":"connect","name":"Channels and integrations","earned":17,"available":22},{"key":"trust","name":"Security and trust","earned":0,"available":10}],"plans":[{"name":"Starter (Instagram only)","price":"$12/month","usd_month":12,"billing":"monthly","for":"Unlimited agents (owner role)","notes":"Instagram only; WhatsApp Starter shows Not Applicable on monthly billing","src":[1]},{"name":"Starter (WhatsApp or Instagram)","price":"$239/year","usd_month":19.92,"billing":"yearly","for":"Unlimited agents (owner roles)","notes":"One channel; shared team inbox and bulk campaigns. WhatsApp is not offered on monthly billing","src":[1]},{"name":"Growth","price":"$499/year ($55/month billed monthly)","usd_month":41.58,"billing":"yearly","for":"Unlimited agents","notes":"WhatsApp and Instagram inbox, linear chatbot, public APIs, agent analytics","src":[1]},{"name":"Advanced","price":"$649/year ($69/month billed monthly)","usd_month":54.08,"billing":"yearly","for":"Unlimited agents","notes":"Adds chat auto-assignment and branching chatbot flows","src":[1]},{"name":"Enterprise","price":"On request","usd_month":null,"billing":"quote","for":"Unlimited agents","notes":"Adds RCS and 'No Markup Charges'","src":[1]}],"price_note":"The quarterly and yearly figures come from the pricing page's billing toggle; Starter is $69 a quarter, Growth $149, Advanced $189 [1]. Meta message fees are billed separately [1].","lines":[{"key":"price","value":19.92,"points":12,"note":"Starter, $239 a year billed yearly, with unlimited agents (owner roles), so 3 agents cost the same. No WhatsApp Starter on monthly billing [1].","sources":[1]},{"key":"seat_price","value":0,"points":3,"note":"Starter and Growth list unlimited agents, so an extra agent costs $0 [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing page lists paid plans only; the FAQ mentions a free trial program, not a permanent plan [1][2].","sources":[1,2]},{"key":"trial","value":true,"points":2,"note":"FAQ says 'We also offer a 14-day free trial program' [2].","sources":[2]},{"key":"meta_fees","value":"at_cost","points":6,"note":"FAQ says conversation charges are billed on actuals without any surcharge. Only Enterprise lists 'No Markup Charges' [2][1].","sources":[2,1]},{"key":"routing","value":true,"points":6,"note":"Advanced lists chat auto-assignment with load equalizing; support page mentions assignment by availability or expertise [1][5].","sources":[1,5]},{"key":"notes","value":true,"points":3,"note":"Support automation page lists private notes in the shared team inbox [5].","sources":[5]},{"key":"csat","value":null,"points":0,"note":"Not published on the vendor's pricing, FAQ or support pages [1][2][5].","sources":[1,2,5]},{"key":"reporting","value":true,"points":5,"note":"Growth lists Conversation Analytics and Agent Performance Analytics [1].","sources":[1]},{"key":"mobile_app","value":true,"points":3,"note":"App Store listing says multiple agents can reply to queries through one WhatsApp number [6].","sources":[6]},{"key":"chatbot","value":true,"points":8,"note":"Growth has a linear chatbot builder; Advanced adds branching, conditions and API calls [1].","sources":[1]},{"key":"ai_agent","value":true,"points":7,"note":"WhatsApp AI Agents add-on, $74.99 a month for Growth and Advanced, with 100 AI messages; trained on your website and docs [1][4].","sources":[1,4]},{"key":"broadcasts","value":true,"points":7,"note":"One-time and ongoing campaigns are listed from Starter [1].","sources":[1]},{"key":"coexistence","value":true,"points":4,"note":"Resource page says you can connect the WhatsApp Business app and Interakt on the same number at the same time; no plan limit stated [8].","sources":[8]},{"key":"channels","value":["Instagram"],"points":1,"note":"Growth inbox covers WhatsApp and Instagram; RCS is on Enterprise but is not in this list. No email, SMS or Messenger found [1][3].","sources":[1,3]},{"key":"integrations","value":["Shopify","HubSpot","Salesforce","Zapier"],"points":8,"note":"Integrations page lists Shopify, Salesforce, Zapier and a HubSpot card; a help article describes the HubSpot sync [3][7].","sources":[3,7]},{"key":"api","value":true,"points":4,"note":"Pricing page lists public APIs and public webhooks, with named endpoints and event types, from Growth [1].","sources":[1]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's pricing or FAQ pages [1][2].","sources":[1,2]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pricing or FAQ pages [1][2].","sources":[1,2]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's pricing or FAQ pages [1][2].","sources":[1,2]}],"sources":[{"n":1,"title":"WhatsApp API Pricing","publisher":"Interakt","url":"https://www.interakt.shop/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Interakt FAQs","publisher":"Interakt","url":"https://www.interakt.shop/faqs/","accessed":"2026-10-09"},{"n":3,"title":"Interakt integrations","publisher":"Interakt","url":"https://www.interakt.shop/integrations/","accessed":"2026-10-09"},{"n":4,"title":"WhatsApp AI Agents","publisher":"Interakt","url":"https://www.interakt.shop/whatsapp-ai-agents/","accessed":"2026-10-09"},{"n":5,"title":"Customer support automation","publisher":"Interakt","url":"https://www.interakt.shop/customer-support-automation/","accessed":"2026-10-09"},{"n":6,"title":"Interakt on the App Store","publisher":"Apple App Store","url":"https://apps.apple.com/us/app/interakt/id1573532290","accessed":"2026-10-09"},{"n":7,"title":"WhatsApp API integration with HubSpot","publisher":"Interakt","url":"https://www.interakt.shop/resource-center/whatsapp-api-integration-with-hubspot/","accessed":"2026-10-09"},{"n":8,"title":"WhatsApp coexistence","publisher":"Interakt","url":"https://www.interakt.shop/resource-center/whatsapp-coexistence/","accessed":"2026-10-09"}]},{"id":"callbell","name":"Callbell","vendor":"Callbell","category":"whatsapp-customer-service-software","website":"https://www.callbell.eu/","rank":5,"of":11,"points":74,"by_criterion":[{"key":"price","name":"Price and fees","earned":22,"available":26},{"key":"inbox","name":"Team inbox","earned":17,"available":20},{"key":"automation","name":"Automation and broadcasts","earned":15,"available":22},{"key":"connect","name":"Channels and integrations","earned":18,"available":22},{"key":"trust","name":"Security and trust","earned":2,"available":10}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"Chat widget","notes":"The website chat widget stays free after the 7-day trial","src":[1]},{"name":"Multiagent Chat","price":"15 per user/month","usd_month":15,"billing":"monthly","for":"Per user","notes":"Shared inbox, Messenger, WhatsApp, mobile app; Instagram Direct is 22 a month extra; 7-day trial","src":[1]},{"name":"Multiagent Chat Plus","price":"20 per user/month","usd_month":20,"billing":"monthly","for":"Per user","notes":"Adds advanced statistics, API and integrations, verified WhatsApp request","src":[1]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"50+ agents","notes":"ChatGPT integration, SAML/SSO","src":[1]}],"price_note":"The pricing page has a USD/EUR toggle and shows plan figures without a currency symbol; its pricing script lists the dollar figures 15, 20 and 22 [1][15]. It lists no annual price. The \"from $22 a month\" for WhatsApp is described as consumable credits for Meta costs, so it is not counted [1][3].","lines":[{"key":"price","value":45,"points":12,"note":"Multiagent Chat, 3 users at 15 each, monthly billing. The $22 WhatsApp line is consumable credits for Meta costs, not counted [1][3][15].","sources":[1,3,15]},{"key":"seat_price","value":15,"points":2,"note":"Multiagent Chat is 15 per user a month; no annual price is shown [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"After the trial only the chat widget stays free; WhatsApp is listed under the paid Multiagent Chat plan [1].","sources":[1]},{"key":"trial","value":true,"points":2,"note":"Both paid plans show a 7-day trial; the FAQ says 7 days free with no feature limits [1].","sources":[1]},{"key":"meta_fees","value":"at_cost","points":6,"note":"Callbell \"does not apply surcharges\"; the invoice includes the exact WhatsApp cost minus the plan's included budget [3].","sources":[3]},{"key":"routing","value":true,"points":6,"note":"Rules can automatically assign conversations to teams or users [5].","sources":[5]},{"key":"notes","value":true,"points":3,"note":"The chat management page lists internal notes among its features [5].","sources":[5]},{"key":"csat","value":null,"points":0,"note":"Not found on the pricing, home or chat management pages [1][2][5].","sources":[1,2,5]},{"key":"reporting","value":true,"points":5,"note":"Team performance shows average chat management time per agent, and cases handled per agent [6].","sources":[6]},{"key":"mobile_app","value":true,"points":3,"note":"Mobile app is listed in Multiagent Chat; the home page names Android and iOS apps [1][2].","sources":[1,2]},{"key":"chatbot","value":true,"points":8,"note":"The page describes a visual builder for no-code WhatsApp chatbots [7].","sources":[7]},{"key":"ai_agent","value":null,"points":0,"note":"Not found: the pricing page lists no AI agent plan or add-on, and the AI agents page shows no price [1][8].","sources":[1,8]},{"key":"broadcasts","value":true,"points":7,"note":"Broadcast module for bulk WhatsApp messages, priced per contact reached; the module page does not name templates, which WhatsApp requires to start chats [1][3][9].","sources":[1,3,9]},{"key":"coexistence","value":true,"points":4,"note":"Use the WhatsApp Business app on a phone while using Callbell from the same number [4].","sources":[4]},{"key":"channels","value":["Instagram","Facebook Messenger","Telegram","Website chat"],"points":4,"note":"Chat management page lists Instagram Direct, Messenger and Telegram in one inbox; the pricing plan builder lists Live Chat [1][5].","sources":[1,5]},{"key":"integrations","value":["HubSpot","Salesforce","Zapier"],"points":6,"note":"Zapier: official integration on the home page. HubSpot and Salesforce guides connect through the API or Zapier. No Shopify page found [2][13][14].","sources":[2,13,14]},{"key":"api","value":true,"points":4,"note":"Public API reference plus webhook events for messages, contacts, agents, conversations and teams; Plus plan [11][12].","sources":[11,12]},{"key":"cert","value":null,"points":0,"note":"Not published: the security page names ISO 27001 and SOC 2 only for its AWS hosting [10].","sources":[10]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pages [2][10].","sources":[2,10]},{"key":"sso","value":true,"points":2,"note":"Enterprise plan lists SAML/SSO authentication [1].","sources":[1]}],"sources":[{"n":1,"title":"Callbell pricing","publisher":"Callbell","url":"https://www.callbell.eu/en/pricing/","accessed":"2026-10-09"},{"n":2,"title":"Callbell home","publisher":"Callbell","url":"https://www.callbell.eu/en/","accessed":"2026-10-09"},{"n":3,"title":"How WhatsApp API pricing works","publisher":"Callbell","url":"https://www.callbell.eu/en/how-whatsapp-api-pricing-works/","accessed":"2026-10-09"},{"n":4,"title":"How WhatsApp coexistence works with Callbell","publisher":"Callbell","url":"https://www.callbell.eu/en/how-whatsapp-coexistence-works-with-callbell/","accessed":"2026-10-09"},{"n":5,"title":"Chat management","publisher":"Callbell","url":"https://www.callbell.eu/en/chat-management/","accessed":"2026-10-09"},{"n":6,"title":"Statistics for WhatsApp Business","publisher":"Callbell","url":"https://www.callbell.eu/en/statistics-for-whatsapp-business/","accessed":"2026-10-09"},{"n":7,"title":"Create your chatbot","publisher":"Callbell","url":"https://www.callbell.eu/en/create-your-chatbot/","accessed":"2026-10-09"},{"n":8,"title":"AI agents","publisher":"Callbell","url":"https://www.callbell.eu/en/ai-agents/","accessed":"2026-10-09"},{"n":9,"title":"Broadcast module","publisher":"Callbell","url":"https://www.callbell.eu/en/broadcast-module/","accessed":"2026-10-09"},{"n":10,"title":"Security","publisher":"Callbell","url":"https://www.callbell.eu/en/security/","accessed":"2026-10-09"},{"n":11,"title":"What are Callbell APIs and do they work","publisher":"Callbell","url":"https://www.callbell.eu/en/what-are-callbell-apis-and-do-they-work/","accessed":"2026-10-09"},{"n":12,"title":"Callbell API webhooks","publisher":"Callbell docs","url":"https://docs.callbell.eu/api/reference/webhooks/introduction","accessed":"2026-10-09"},{"n":13,"title":"Connect WhatsApp to HubSpot","publisher":"Callbell","url":"https://www.callbell.eu/en/connect-whatsapp-to-hubspot/","accessed":"2026-10-09"},{"n":14,"title":"Connect WhatsApp to Salesforce","publisher":"Callbell","url":"https://www.callbell.eu/en/connect-whatsapp-to-salesforce/","accessed":"2026-10-09"},{"n":15,"title":"Callbell pricing calculator script","publisher":"Callbell","url":"https://www.callbell.eu/assets/js/calculator.js","accessed":"2026-10-09"}]},{"id":"ycloud","name":"YCloud","vendor":"YCloud","category":"whatsapp-customer-service-software","website":"https://www.ycloud.com/","rank":6,"of":11,"points":74,"by_criterion":[{"key":"price","name":"Price and fees","earned":23,"available":26},{"key":"inbox","name":"Team inbox","earned":14,"available":20},{"key":"automation","name":"Automation and broadcasts","earned":22,"available":22},{"key":"connect","name":"Channels and integrations","earned":10,"available":22},{"key":"trust","name":"Security and trust","earned":5,"available":10}],"plans":[{"name":"Free","price":"Free","usd_month":0,"billing":"free","for":"1 user account","notes":"Shared inbox, broadcasts, chatbot builder, API; 2 channels","src":[1]},{"name":"Growth","price":"$39/month ($468 billed yearly)","usd_month":39,"billing":"yearly","for":"2 user accounts","notes":"3 channels; extra user $10 a month","src":[1]},{"name":"Pro","price":"$89/month ($1,068 billed yearly)","usd_month":89,"billing":"yearly","for":"6 user accounts","notes":"8 channels; custom roles","src":[1]},{"name":"Enterprise","price":"$399/month ($4,788 billed yearly)","usd_month":399,"billing":"yearly","for":"40 user accounts","notes":"30 channels; permanent storage","src":[1]}],"price_note":"Prices are the monthly equivalent of yearly billing; the page says yearly saves 25% and does not state a separate monthly price [1]. WhatsApp message fees are paid from a prepaid wallet [1].","lines":[{"key":"price","value":49,"points":12,"note":"Growth, $39 a month billed $468 yearly, with 2 user accounts; the third at $10 makes $49. Plan includes 3 channels [1].","sources":[1]},{"key":"seat_price","value":10,"points":2,"note":"Extra user account on Growth: $10 per account per month [1].","sources":[1]},{"key":"free_plan","value":true,"points":3,"note":"Free plan has no card or time limit and includes the shared team inbox and API [1].","sources":[1]},{"key":"trial","value":null,"points":0,"note":"Not published: a Free Trial button appears, but no length is stated on the pricing or why-choose pages [1][5].","sources":[1,5]},{"key":"meta_fees","value":"at_cost","points":6,"note":"Pricing says zero mark-up on WhatsApp messages; fees come from a prepaid wallet at the WhatsApp rate [1].","sources":[1]},{"key":"routing","value":true,"points":6,"note":"The inbox page describes assignment rules by online status, country, language and time of day [6].","sources":[6]},{"key":"notes","value":null,"points":0,"note":"Not published on the vendor's inbox or customer service pages [6][7].","sources":[6,7]},{"key":"csat","value":true,"points":3,"note":"At the end of a conversation a survey is sent to the customer automatically [7].","sources":[7]},{"key":"reporting","value":true,"points":5,"note":"The inbox page says to monitor response time, resolution rate and volume, and track each team member's workload [6].","sources":[6]},{"key":"mobile_app","value":null,"points":0,"note":"Not found: the customer service page mentions mobile access but shows no app-store listing [7].","sources":[7]},{"key":"chatbot","value":true,"points":8,"note":"Pricing lists Chatbot Builder and WhatsApp Journey on all plans [1]; the Journey page says flows are drag-and-drop with no technical development [9].","sources":[1,9]},{"key":"ai_agent","value":true,"points":7,"note":"AI Agent uploads manuals and imports a website; generative AI credits are on every public plan, extra credits $10 per 5M [3][1].","sources":[1,3]},{"key":"broadcasts","value":true,"points":7,"note":"WhatsApp Campaign broadcasts are listed on all plans [1].","sources":[1]},{"key":"coexistence","value":true,"points":4,"note":"The coexistence page says you can keep using the WhatsApp Business app while managing accounts in YCloud [4].","sources":[4]},{"key":"channels","value":[],"points":0,"note":"Pages read describe only WhatsApp in the inbox; email is a priced message channel and Chat Widget is unexplained [1][2][6].","sources":[1,2,6]},{"key":"integrations","value":["Shopify"],"points":2,"note":"The home page lists a Shopify integration. HubSpot, Salesforce and Zapier are not named [2].","sources":[2]},{"key":"api","value":true,"points":4,"note":"Docs include an API reference with authentication, sending messages and a webhooks setup guide [8].","sources":[8]},{"key":"cert","value":true,"points":5,"note":"The home, pricing and why-choose pages say YCloud is ISO 27001 certified [2][5].","sources":[2,5]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's home or why-choose pages; a GitHub link is shown without a claim [2][5].","sources":[2,5]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's pricing, home, inbox or why-choose pages [1][2][5][6].","sources":[1,2,5,6]}],"sources":[{"n":1,"title":"YCloud pricing","publisher":"YCloud","url":"https://www.ycloud.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"YCloud home page","publisher":"YCloud","url":"https://www.ycloud.com/","accessed":"2026-10-09"},{"n":3,"title":"WhatsApp AI Agent","publisher":"YCloud","url":"https://www.ycloud.com/whatsapp-ai-agent","accessed":"2026-10-09"},{"n":4,"title":"WhatsApp Business app coexistence","publisher":"YCloud","url":"https://www.ycloud.com/whatsapp-business-app-coexistence","accessed":"2026-10-09"},{"n":5,"title":"Why choose YCloud","publisher":"YCloud","url":"https://www.ycloud.com/why-choose-ycloud","accessed":"2026-10-09"},{"n":6,"title":"Shared team inbox","publisher":"YCloud","url":"https://www.ycloud.com/shared-team-inbox","accessed":"2026-10-09"},{"n":7,"title":"Customer service","publisher":"YCloud","url":"https://www.ycloud.com/customer-service","accessed":"2026-10-09"},{"n":8,"title":"YCloud Docs","publisher":"YCloud","url":"https://docs.ycloud.com/","accessed":"2026-10-09"},{"n":9,"title":"Journey","publisher":"YCloud","url":"https://www.ycloud.com/journey","accessed":"2026-10-09"}]},{"id":"aisensy","name":"AiSensy","vendor":"AiSensy","category":"whatsapp-customer-service-software","website":"https://aisensy.com/","rank":7,"of":11,"points":69,"by_criterion":[{"key":"price","name":"Price and fees","earned":24,"available":26},{"key":"inbox","name":"Team inbox","earned":9,"available":20},{"key":"automation","name":"Automation and broadcasts","earned":22,"available":22},{"key":"connect","name":"Channels and integrations","earned":14,"available":22},{"key":"trust","name":"Security and trust","earned":0,"available":10}],"plans":[{"name":"Free Forever","price":"Free","usd_month":0,"billing":"free","for":"One WhatsApp number, no broadcasting","notes":"Free WhatsApp Business API, live chat dashboard, 1,000 free service messages a month","src":[1]},{"name":"Basic","price":"$486/year ($45/month billed monthly)","usd_month":40.5,"billing":"yearly","for":"1 owner + 5 agents","notes":"Broadcasting, shared team inbox, template APIs; extra agents $20 a month","src":[1]},{"name":"Pro","price":"$1,069.20/year ($99/month billed monthly)","usd_month":89.1,"billing":"yearly","for":"1 owner + 5 agents","notes":"Adds smart agent routing, custom agent rules, project APIs","src":[1]},{"name":"Premium","price":"$3,229.20/year ($299/month billed monthly)","usd_month":269.1,"billing":"yearly","for":"1 owner + 9 agents","notes":"Adds number masking, downloadable reports, 1 webhook","src":[1]},{"name":"Unlimited","price":"$9,709.20/year ($899/month billed monthly)","usd_month":809.1,"billing":"yearly","for":"Up to 200 agents","notes":"Adds higher limits and an account manager","src":[1]}],"price_note":"WhatsApp message credits are recharged separately and priced by country [1]. AiSensy says it charges nothing to procure the WhatsApp Business API [2].","lines":[{"key":"price","value":40.5,"points":12,"note":"Basic, $486 a year billed yearly; includes an owner and 5 agents. AiSensy charges no fee to procure the API [1][2].","sources":[1,2]},{"key":"seat_price","value":20,"points":1,"note":"Basic page text: extra agents are $20 per month each [1].","sources":[1]},{"key":"free_plan","value":true,"points":3,"note":"Free Forever plan includes a free WhatsApp Business API and a live chat dashboard to reply to chats [1].","sources":[1]},{"key":"trial","value":true,"points":2,"note":"Homepage shows a 'Start 14-Day FREE Trial' button [3].","sources":[3]},{"key":"meta_fees","value":"at_cost","points":6,"note":"Pricing FAQ says conversation credits 'are charged directly by Meta'; AiSensy charges nothing to procure the API [2].","sources":[2]},{"key":"routing","value":true,"points":6,"note":"Pro lists Smart Agent Routing, which assigns each incoming chat to a suitable available agent, plus custom agent rules [1].","sources":[1]},{"key":"notes","value":null,"points":0,"note":"Not published on the vendor's pricing page or help article list [1][6].","sources":[1,6]},{"key":"csat","value":null,"points":0,"note":"Not published on the vendor's pricing or WhatsApp Business API pages [1][4].","sources":[1,4]},{"key":"reporting","value":null,"points":0,"note":"Pricing lists campaign, user and overview reports and campaign analytics; per-agent or response-time reports are not named [1][4].","sources":[1,4]},{"key":"mobile_app","value":true,"points":3,"note":"App Store listing says you can add unlimited agents to your WhatsApp inbox; Android and iOS apps are linked on the site [8][1].","sources":[8,1]},{"key":"chatbot","value":true,"points":8,"note":"No-code drag-and-drop WhatsApp chatbot builder, sold as an add-on at $80 a month [1].","sources":[1]},{"key":"ai_agent","value":true,"points":7,"note":"AI Agent Builder add-on, $50 a month with 1,000 AI messages and knowledge-base Q&A [1].","sources":[1]},{"key":"broadcasts","value":true,"points":7,"note":"Basic and above include broadcasting and retargeting; Free Forever does not [1].","sources":[1]},{"key":"coexistence","value":true,"points":4,"note":"FAQ says you can now have the WhatsApp Business app and API on the same number [4].","sources":[4]},{"key":"channels","value":[],"points":0,"note":"Integrations and product pages list WhatsApp only; none of the six channels appear as inbox channels [5][4].","sources":[5,4]},{"key":"integrations","value":["Shopify","Zapier","HubSpot"],"points":6,"note":"Integrations page lists Shopify and Zapier cards and names HubSpot with Zapier; the API page names HubSpot. Salesforce is absent [5][4].","sources":[5,4]},{"key":"api","value":true,"points":4,"note":"API reference documents a public campaign endpoint [7]; the Project Webhook page says webhooks give real-time project updates [9]; Premium lists 1 webhook [1].","sources":[7,9,1]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's homepage or pricing page [3][1].","sources":[3,1]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's homepage or pricing page [3][1].","sources":[3,1]},{"key":"sso","value":null,"points":0,"note":"Enterprise plan (custom terms) lists 'SSO & Audit Logs' but names no SAML or OIDC [1].","sources":[1]}],"sources":[{"n":1,"title":"AiSensy Pricing Plans in USD","publisher":"AiSensy","url":"https://aisensy.com/pricing/usd","accessed":"2026-10-09"},{"n":2,"title":"AiSensy Pricing Plans","publisher":"AiSensy","url":"https://aisensy.com/pricing","accessed":"2026-10-09"},{"n":3,"title":"AiSensy","publisher":"AiSensy","url":"https://aisensy.com/","accessed":"2026-10-09"},{"n":4,"title":"WhatsApp Business API","publisher":"AiSensy","url":"https://aisensy.com/whatsapp-business-api","accessed":"2026-10-09"},{"n":5,"title":"AiSensy integrations","publisher":"AiSensy","url":"https://aisensy.com/integrations","accessed":"2026-10-09"},{"n":6,"title":"Platform Features and Other FAQs","publisher":"AiSensy Help Center","url":"https://wiki.aisensy.com/en/collections/13179260-platform-features-other-faqs","accessed":"2026-10-09"},{"n":7,"title":"API reference docs","publisher":"AiSensy Help Center","url":"https://wiki.aisensy.com/en/articles/11501889-api-reference-docs","accessed":"2026-10-09"},{"n":8,"title":"AiSensy on the App Store","publisher":"Apple App Store","url":"https://apps.apple.com/in/app/aisensy/id6711351197","accessed":"2026-10-09"},{"n":9,"title":"Project Webhook","publisher":"AiSensy API docs","url":"https://aisensy.stoplight.io/docs/project-api/56ea5a8f1cc9a-project-webhook","accessed":"2026-10-09"}]},{"id":"gallabox","name":"Gallabox","vendor":"Gallabox","category":"whatsapp-customer-service-software","website":"https://www.gallabox.com/","rank":8,"of":11,"points":69,"by_criterion":[{"key":"price","name":"Price and fees","earned":8,"available":26},{"key":"inbox","name":"Team inbox","earned":17,"available":20},{"key":"automation","name":"Automation and broadcasts","earned":22,"available":22},{"key":"connect","name":"Channels and integrations","earned":15,"available":22},{"key":"trust","name":"Security and trust","earned":7,"available":10}],"plans":[{"name":"Basic","price":"$112/month, billed yearly ($150 billed quarterly)","usd_month":112,"billing":"yearly","for":"3 users (hard cap)","notes":"1 WhatsApp number, 5 bot flows, 10K broadcast contacts a month","src":[1]},{"name":"Essential","price":"$248/month, billed yearly ($331 billed quarterly)","usd_month":248,"billing":"yearly","for":"6 users, $18 per extra user","notes":"Adds WhatsApp AI agents, webhooks, team management and round-robin within teams","src":[1]},{"name":"Advanced","price":"$474/month, billed yearly ($632 billed quarterly)","usd_month":474,"billing":"yearly","for":"10 users, $24 per extra user","notes":"Adds AI voice, lead pipeline management and website knowledge sources","src":[1]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"Custom","notes":"SSO/SAML, custom fine-tuning","src":[1]}],"price_note":"The pricing page offers quarterly and yearly billing only, with no monthly option. Meta's per-message fees are billed on top, with a markup [1].","lines":[{"key":"price","value":112,"points":6,"note":"Basic, 3 users, 1 WhatsApp number included, $112 a month billed yearly [1].","sources":[1]},{"key":"seat_price","value":null,"points":0,"note":"Not published: Basic is a hard cap of 3 users and extra users need an upgrade [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"The plan table lists Basic, Essential, Advanced and Enterprise, none free [1].","sources":[1]},{"key":"trial","value":true,"points":2,"note":"The pricing page FAQ refers to a 7-day trial [1].","sources":[1]},{"key":"meta_fees","value":"markup","points":0,"note":"Pricing page: Meta's fees are reflected on the invoice \"with our markup\"; it also publishes a rate card [1][2].","sources":[1,2]},{"key":"routing","value":true,"points":6,"note":"Each team assigns new conversations by round-robin by default [5]; the pricing page lists it within teams on Essential and up [1].","sources":[5,1]},{"key":"notes","value":true,"points":3,"note":"The App Store listing names internal notes among team features [11].","sources":[11]},{"key":"csat","value":null,"points":0,"note":"Not found on the vendor's pricing, home or inbox docs pages [1][12].","sources":[1,12]},{"key":"reporting","value":true,"points":5,"note":"The conversation dashboard shows average first response time and top agents by conversations [14].","sources":[14]},{"key":"mobile_app","value":true,"points":3,"note":"The home page links iOS and Android apps; the App Store listing says several agents answer from one number [11][12].","sources":[11,12]},{"key":"chatbot","value":true,"points":8,"note":"Drag-and-drop Bot Flow Builder for WhatsApp flows, 5 active flows on Basic [1][8].","sources":[1,8]},{"key":"ai_agent","value":true,"points":7,"note":"WhatsApp AI agents start on Essential; the agent answers from uploaded files such as PDFs and FAQs [1][9].","sources":[1,9]},{"key":"broadcasts","value":true,"points":7,"note":"Broadcasts must use approved templates and go to saved segments or an uploaded Excel file; all plans, capped monthly [10].","sources":[10]},{"key":"coexistence","value":true,"points":4,"note":"Use the WhatsApp Business app and Gallabox on one number; all plans, but support must enable it [4].","sources":[4]},{"key":"channels","value":["Instagram"],"points":1,"note":"WhatsApp and Instagram arrive in the shared inbox; web chat reaches it only after a handoff [6].","sources":[6]},{"key":"integrations","value":["Shopify","HubSpot","Zapier"],"points":6,"note":"Docs index lists Shopify, HubSpot and Zapier integrations; 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SOC 2 not mentioned [3].","sources":[3]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pricing page or home page [1][2].","sources":[1,2]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's pricing page or learning centre [1][11].","sources":[1,11]}],"sources":[{"n":1,"title":"Zoko pricing","publisher":"Zoko","url":"https://www.zoko.io/pricing","accessed":"2026-10-09"},{"n":2,"title":"Zoko home page","publisher":"Zoko","url":"https://www.zoko.io/","accessed":"2026-10-09"},{"n":3,"title":"ISO 27001 statement","publisher":"Zoko","url":"https://www.zoko.io/legal-iso-27001","accessed":"2026-10-09"},{"n":4,"title":"Priority rules","publisher":"Zoko","url":"https://www.zoko.io/learning-article/priority-rules","accessed":"2026-10-09"},{"n":5,"title":"Zoko AI (Guru)","publisher":"Zoko","url":"https://www.zoko.io/learning-article/guru-bot","accessed":"2026-10-09"},{"n":6,"title":"Understanding Zoko AI pricing","publisher":"Zoko","url":"https://www.zoko.io/learning-article/understanding-zoko-ai-pricing","accessed":"2026-10-09"},{"n":7,"title":"Zoko changelog","publisher":"Zoko","url":"https://www.zoko.io/learning-article/zoko-changelog","accessed":"2026-10-09"},{"n":8,"title":"Zoko API documentation","publisher":"Zoko","url":"https://docs.zoko.io","accessed":"2026-10-09"},{"n":9,"title":"What is a webhook","publisher":"Zoko","url":"https://docs.zoko.io/webhooks/what-is-a-webhook/","accessed":"2026-10-09"},{"n":10,"title":"Zoko's Zapier integration","publisher":"Zoko","url":"https://www.zoko.io/post/seamless-integrations-unlocking-business-efficiency-with-zokos-zapier-integration-phoenix","accessed":"2026-10-09"},{"n":11,"title":"Zoko learning centre lessons","publisher":"Zoko","url":"https://www.zoko.io/learning-centre/lessons","accessed":"2026-10-09"},{"n":12,"title":"Agent analytics","publisher":"Zoko","url":"https://www.zoko.io/learning-article/agent-analytics","accessed":"2026-10-09"}]},{"id":"delightchat","name":"DelightChat","vendor":"DelightChat","category":"whatsapp-customer-service-software","website":"https://delightchat.io/","rank":10,"of":11,"points":61,"by_criterion":[{"key":"price","name":"Price and fees","earned":20,"available":26},{"key":"inbox","name":"Team inbox","earned":20,"available":20},{"key":"automation","name":"Automation and broadcasts","earned":15,"available":22},{"key":"connect","name":"Channels and integrations","earned":6,"available":22},{"key":"trust","name":"Security and trust","earned":0,"available":10}],"plans":[{"name":"Startup","price":"$29/month","usd_month":29,"billing":"monthly","for":"5 team members","notes":"Broadcasts, WhatsApp chatbot, Automated Replies; first API number free","src":[1]},{"name":"Scale","price":"$99/month","usd_month":99,"billing":"monthly","for":"20 team members","notes":"Same feature list as Startup","src":[1]},{"name":"Growth","price":"$299/month","usd_month":299,"billing":"monthly","for":"50 team members","notes":"Same feature list as Startup; unlimited Shopify stores","src":[1]}],"price_note":"Prices are monthly; the page offers 30% off annual plans through the sales team but shows no annual price [1]. Meta charges go through Gupshup's wallet, and DelightChat says it refunds Gupshup's service charges [4].","lines":[{"key":"price","value":29,"points":12,"note":"Startup, $29 a month billed monthly, includes 5 team members, so 3 agents fit. Annual price not published [1].","sources":[1]},{"key":"seat_price","value":null,"points":0,"note":"Not published on the vendor's pricing page [1].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"The pricing page lists three paid plans and a free trial, with no free plan [1].","sources":[1]},{"key":"trial","value":true,"points":2,"note":"The pricing page offers a 14-day free trial with no credit card [1].","sources":[1]},{"key":"meta_fees","value":"at_cost","points":6,"note":"Pricing FAQ: WhatsApp's rates are charged as is, with no markup [1].","sources":[1]},{"key":"routing","value":true,"points":6,"note":"Automated Replies rules can assign incoming tickets to a team member; a help article explains auto-assigning tickets, including to online team members in turn [1][10].","sources":[1,10]},{"key":"notes","value":true,"points":3,"note":"The home page says private notes can be left for teammates on a conversation [2].","sources":[2]},{"key":"csat","value":true,"points":3,"note":"CSAT surveys send after a ticket closes, including on WhatsApp [9].","sources":[9]},{"key":"reporting","value":true,"points":5,"note":"Support Tickets Analytics is on all plans; the features page cites team first-response and resolution times [1][3].","sources":[1,3]},{"key":"mobile_app","value":true,"points":3,"note":"Pricing lists Mobile Apps for iOS and Android on all plans; the home page links both stores [1][2].","sources":[1,2]},{"key":"chatbot","value":true,"points":8,"note":"WhatsApp Chatbot is on all plans; flows are set up as automation rules with interactive replies, and no code is mentioned [1][5].","sources":[1,5]},{"key":"ai_agent","value":null,"points":0,"note":"Help articles describe an AI Agent that answers WhatsApp from an FAQ knowledge base [6][7][8]. Pricing page lists no AI Agent plan or add-on [1].","sources":[1,6,7,8]},{"key":"broadcasts","value":true,"points":7,"note":"Promotional broadcasts through the official WhatsApp API are included in all plans [1][3].","sources":[1,3]},{"key":"coexistence","value":null,"points":0,"note":"Not published on the vendor's pricing, home or features pages [1][2][3].","sources":[1,2,3]},{"key":"channels","value":["Instagram","Facebook Messenger","Email","Website chat"],"points":4,"note":"Pricing lists Instagram, Messenger, email and a live chat widget; the AI Agent article names live chat, Instagram and Messenger [1][8].","sources":[1,8]},{"key":"integrations","value":["Shopify"],"points":2,"note":"Pricing names the Shopify and Shopify Flow integrations. HubSpot, Salesforce and Zapier are not named [1].","sources":[1]},{"key":"api","value":null,"points":0,"note":"Not published on the vendor's pricing, home or features pages; only the WhatsApp Business API is named [1][2][3].","sources":[1,2,3]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's pricing, home or features pages [1][2][3].","sources":[1,2,3]},{"key":"open_source","value":null,"points":0,"note":"Not published on the vendor's pricing, home or features pages [1][2][3].","sources":[1,2,3]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's pricing, home or features pages [1][2][3].","sources":[1,2,3]}],"sources":[{"n":1,"title":"DelightChat pricing","publisher":"DelightChat","url":"https://delightchat.io/pricing","accessed":"2026-10-09"},{"n":2,"title":"DelightChat home page","publisher":"DelightChat","url":"https://delightchat.io/","accessed":"2026-10-09"},{"n":3,"title":"DelightChat features","publisher":"DelightChat","url":"https://www.delightchat.io/feature","accessed":"2026-10-09"},{"n":4,"title":"Meta pricing","publisher":"DelightChat","url":"https://www.delightchat.io/help-center/meta-pricing","accessed":"2026-10-09"},{"n":5,"title":"Create a WhatsApp chatbot","publisher":"DelightChat","url":"https://www.delightchat.io/help-center/create-a-whatsapp-chatbot","accessed":"2026-10-09"},{"n":6,"title":"Set up and enable your AI Agent","publisher":"DelightChat","url":"https://www.delightchat.io/help-center/set-up-and-enable-your-ai-agent","accessed":"2026-10-09"},{"n":7,"title":"AI Knowledge Base","publisher":"DelightChat","url":"https://www.delightchat.io/help-center/ai-knowledge-base","accessed":"2026-10-09"},{"n":8,"title":"What your AI Agent can and can't help with","publisher":"DelightChat","url":"https://www.delightchat.io/help-center/what-your-ai-agent-can-and-cant-help-with","accessed":"2026-10-09"},{"n":9,"title":"How to send CSAT surveys using DelightChat","publisher":"DelightChat","url":"https://www.delightchat.io/help-center/how-to-send-customer-satisfaction-csat-surveys-using-delightchat","accessed":"2026-10-09"},{"n":10,"title":"How to automatically assign tickets to team members in DelightChat","publisher":"DelightChat","url":"https://www.delightchat.io/help-center/automatically-assign-tickets-to-team-members","accessed":"2026-10-09"}]},{"id":"trengo","name":"Trengo","vendor":"Trengo","category":"whatsapp-customer-service-software","website":"https://trengo.com/","rank":11,"of":11,"points":58,"by_criterion":[{"key":"price","name":"Price and fees","earned":2,"available":26},{"key":"inbox","name":"Team inbox","earned":14,"available":20},{"key":"automation","name":"Automation and broadcasts","earned":22,"available":22},{"key":"connect","name":"Channels and integrations","earned":20,"available":22},{"key":"trust","name":"Security and trust","earned":0,"available":10}],"plans":[{"name":"Boost","price":"€299/month, billed yearly","usd_month":334.45,"billing":"yearly","for":"10 users","notes":"6,000 conversations a year; €349 month-to-month; converted at the ECB rate","src":[1]},{"name":"Pro","price":"€499/month, billed yearly","usd_month":558.2,"billing":"yearly","for":"20 users","notes":"18,000 conversations a year; €599 month-to-month; converted at the ECB rate","src":[1]},{"name":"Enterprise","price":"Custom","usd_month":null,"billing":"quote","for":"Custom","notes":"Custom setup","src":[1]}],"price_note":"Prices are shown in euros; the pricing page shows no US dollar price. Meta's WhatsApp fees and AI surcharges are billed from a balance on top [1][14].","lines":[{"key":"price","value":334.46,"points":2,"note":"Boost, €299 a month billed yearly, 10 users included (above the 3 counted); no cheaper plan is listed [1]. Converted at €1 = $1.1186 [17].","sources":[1]},{"key":"seat_price","value":27.97,"points":0,"note":"Extra Boost user, €25 a month on yearly billing, €30 month-to-month [1]. Converted at €1 = $1.1186 [17].","sources":[1]},{"key":"free_plan","value":false,"points":0,"note":"Pricing page lists Boost, Pro and Enterprise; no free plan [1].","sources":[1]},{"key":"trial","value":null,"points":0,"note":"Pricing page links a free trial but does not state its length [1].","sources":[1]},{"key":"meta_fees","value":null,"points":0,"note":"WhatsApp pages say Meta charges per conversation; none says whether Trengo adds a margin or uses Meta's rates [5][14].","sources":[5,14]},{"key":"routing","value":true,"points":6,"note":"Round-robin rule action distributes conversations equally among teammates [3]; pricing page lists assigning and routing messages to the right agent on every plan [1].","sources":[1,3]},{"key":"notes","value":true,"points":3,"note":"Inbox page says internal tagging and notes help colleagues confer [2].","sources":[2]},{"key":"csat","value":null,"points":0,"note":"A rule triggers the CSAT survey, but the article does not name WhatsApp or channels [15].","sources":[15]},{"key":"reporting","value":true,"points":5,"note":"Agent Performance report shows first response time and closed conversations per agent [4]; pricing page lists it on all plans [1].","sources":[1,4]},{"key":"mobile_app","value":false,"points":0,"note":"Help article says Trengo runs as a browser-installed web app, without the App Store or Play Store [7].","sources":[7]},{"key":"chatbot","value":true,"points":8,"note":"Flowbots are built by adding steps, content and buttons and support WhatsApp buttons [10]; Trengo calls them no-code and lists WhatsApp [16].","sources":[10,16]},{"key":"ai_agent","value":true,"points":7,"note":"AI Agent is listed on all three pricing tiers; it works on WhatsApp from help centre, FAQs and documents. AI conversations carry a €0.25 surcharge [1][8][9].","sources":[1,8,9]},{"key":"broadcasts","value":true,"points":7,"note":"Pricing page lists broadcasting as an add-on on Boost, Pro and Enterprise; WhatsApp page describes template broadcasts [1][5].","sources":[1,5]},{"key":"coexistence","value":true,"points":4,"note":"Help article says coexistence syncs WhatsApp Business app chats with Trengo [6].","sources":[6]},{"key":"channels","value":["Instagram","Facebook Messenger","Email","SMS","Website chat","Telegram"],"points":6,"note":"Omnichannel page lists email, Messenger, Instagram, live chat, SMS and Telegram [2].","sources":[2]},{"key":"integrations","value":["Shopify","HubSpot","Salesforce"],"points":6,"note":"Integrations page lists Shopify, HubSpot and Salesforce; Zapier does not appear [11].","sources":[11]},{"key":"api","value":true,"points":4,"note":"API page links documentation and describes webhooks for new messages [12].","sources":[12]},{"key":"cert","value":null,"points":0,"note":"Not published on the vendor's security page [13].","sources":[13]},{"key":"open_source","value":null,"points":0,"note":"Not found on the vendor's pages [1][13].","sources":[1,13]},{"key":"sso","value":null,"points":0,"note":"Not published on the vendor's security page [13].","sources":[13]}],"sources":[{"n":1,"title":"Trengo pricing","publisher":"Trengo","url":"https://trengo.com/pricing","accessed":"2026-10-09"},{"n":2,"title":"Omnichannel inbox","publisher":"Trengo","url":"https://trengo.com/products/omnichannel-inbox","accessed":"2026-10-09"},{"n":3,"title":"The round robin action","publisher":"Trengo","url":"https://help.trengo.com/article/the-round-robin-action","accessed":"2026-10-09"},{"n":4,"title":"Agent performance report","publisher":"Trengo","url":"https://help.trengo.com/article/agent-performance-report-analysing-your-teams-success","accessed":"2026-10-09"},{"n":5,"title":"WhatsApp Business API","publisher":"Trengo","url":"https://trengo.com/products/whatsapp","accessed":"2026-10-09"},{"n":6,"title":"Connecting a number to coexistence","publisher":"Trengo","url":"https://help.trengo.com/article/connecting-a-number-to-coexistence","accessed":"2026-10-09"},{"n":7,"title":"Mobile experience through progressive web app","publisher":"Trengo","url":"https://help.trengo.com/article/mobile-experience-through-progressive-web-app","accessed":"2026-10-09"},{"n":8,"title":"AI Agent","publisher":"Trengo","url":"https://trengo.com/products/ai-automation/ai-agent","accessed":"2026-10-09"},{"n":9,"title":"Creating your AI agent knowledge base","publisher":"Trengo","url":"https://help.trengo.com/article/creating-your-ai-agent-knowledge-base","accessed":"2026-10-09"},{"n":10,"title":"Flowbot buttons in WhatsApp","publisher":"Trengo","url":"https://help.trengo.com/article/flowbot-buttons-in-whatsapp","accessed":"2026-10-09"},{"n":11,"title":"Trengo integrations","publisher":"Trengo","url":"https://trengo.com/integrations","accessed":"2026-10-09"},{"n":12,"title":"Trengo API","publisher":"Trengo","url":"https://trengo.com/api","accessed":"2026-10-09"},{"n":13,"title":"Trengo security","publisher":"Trengo","url":"https://trengo.com/security","accessed":"2026-10-09"},{"n":14,"title":"New plan and pricing","publisher":"Trengo","url":"https://help.trengo.com/article/new-plan-pricing","accessed":"2026-10-09"},{"n":15,"title":"Adding a customer satisfaction survey","publisher":"Trengo","url":"https://help.trengo.com/article/adding-a-customer-satisfaction-survey","accessed":"2026-10-09"},{"n":16,"title":"Flowbot","publisher":"Trengo","url":"https://trengo.com/blog/flowbot","accessed":"2026-10-09"},{"title":"Euro foreign exchange reference rates: US dollar","publisher":"European Central Bank","url":"https://www.ecb.europa.eu/stats/policy_and_exchange_rates/euro_reference_exchange_rates/html/eurofxref-graph-usd.en.html","accessed":"2026-10-08","n":17}]}]}