form builder · Zoho Corporation

Zoho Forms

Form builder with a free plan of 500 submissions a month and 14 payment gateways.

94/100

#1 of 11 form builders
Facts checked 8 Oct 2026

In short

The free plan allows 500 submissions a month³.
Basic costs $10 a month billed yearly, or $12 billed monthly, with 10,000 submissions a month^2,3.
Conditional logic, calculations, file upload, signatures and save and resume are on every plan, Free included³.
Payments connect to 14 listed gateways, including Stripe, PayPal and Square; Free allows up to 10 payment submissions³.
HIPAA support is listed only on the Premium plan, at $90 a month billed yearly^2,3.

Zoho Forms suits small businesses that want a free plan of 500 submissions and a $10 first paid plan^2,3. Basic at $10 a month billed yearly adds 10,000 submissions and up to 2,000 PDFs^2,3. The catch: HIPAA support needs Premium, the free plan caps payments at 10, and Zoho publishes its data processing agreement only on request^3,7.

Best for: Small businesses that want many integrations and a $10 first paid plan.

Where the points come from

Free plan10 of 12

Building forms29 of 29

Payments and data21 of 21

Privacy and compliance16 of 20

Price18 of 18

Free plan 10 of 12 points

Rule	What is published	Points
Free plan	YesThe pricing page says the free plan is free forever¹.	6 / 6
Submissions on the free plan	500Free plan allows 500 submissions a month^1,3.	4 / 6

Building forms 29 of 29 points

Rule	What is published	Points
Conditional logic	YesField, form and page rules are on every plan; advanced rules need Basic or higher³.	8 / 8
Calculated fields	YesFormula field is listed on every plan, Free included³.	4 / 4
File upload field	YesFile upload field on every plan, with 200 MB of storage on Free³.	5 / 5
Multi-page forms	YesMulti-page forms are listed on every plan³.	3 / 3
Save and resume later	YesSave & Resume is listed on every plan³.	4 / 4
Signature field	YesSignature field is listed on every plan³.	5 / 5

Payments and data 21 of 21 points

Rule	What is published	Points
Online payments	YesPayment gateways are listed on every plan; Free allows up to 10 payment submissions³.	5 / 5
Payment processors	Stripe, PayPal, SquareThe plan comparison lists 14 payment integrations, including Stripe, PayPal and Square³.	6 / 6
Answers as PDF	YesZoho's own PDF Editor generates PDFs from submissions; Free allows up to 50^3,4.	4 / 4
Built-in connections	Google Sheets, Zapier, WebhooksAll three are listed on every plan³.	6 / 6

Privacy and compliance 16 of 20 points

Rule	What is published	Points
HIPAA support	YesHIPAA compliance is listed on the Premium plan only; no BAA is mentioned^3,6.	8 / 8
SOC 2 Type II or ISO 27001	YesZoho lists SOC 2 Type 2 and ISO/IEC 27001 covering its cloud services, including Zoho Forms⁵.	5 / 5
GDPR data processing agreement	Not publishedNot published: Zoho's GDPR page links no copy; organization administrators email its legal team to request one⁷.	0 / 4
EU data storage	YesData centre is assigned by sign-up country; data can be stored exclusively in EU data centers⁶.	3 / 3

Price 18 of 18 points

Rule	What is published	Points
Submissions on cheapest paid plan	10000Basic, the cheapest paid plan, allows 10,000 submissions a month³.	6 / 6
Cheapest paid plan	$10/moBasic, $10 a month billed yearly, from the pricing file the page loads².	12 / 12

The rule behind each line: how we score form builders.

Plans and prices

As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.

Plan	Price as listed	Per month	Notes
Free1 user	Free³	$0	500 submissions a month; up to 50 PDFs
Basic1 user	$10/month billed yearly^2,3	$10	10,000 submissions a month; up to 2,000 PDFs
Standard10 users	$25/month billed yearly^2,3	$25	25,000 submissions a month
Professional25 users	$50/month billed yearly^2,3	$50	75,000 submissions a month
Premium100 users	$90/month billed yearly^2,3	$90	150,000 submissions a month; HIPAA support

Monthly billing costs $12 for Basic and $110 for Premium².

Strengths

Free plan with 500 submissions a month, signatures, file upload and save and resume³.
Basic costs $10 a month billed yearly and allows 10,000 submissions a month^2,3.
Zoho's SOC 2 Type 2 report and ISO/IEC 27001 certification cover its cloud services, Zoho Forms included⁵.
Zoho says EU data can be stored exclusively in EU data centers⁶.
Google Sheets, Zapier and webhooks are included on every plan³.

Limits

HIPAA support is listed only on the Premium plan³.
The Free plan allows only 10 payment submissions³.
Advanced form rules need a paid plan³.
Zoho gives its data processing agreement only to organization administrators who email for it⁷.

Other form builders

2
forms.appIndividuals and small teams who want a free plan and EU servers
85/100
$19/mocheapest paid plan
3
Cognito FormsSmall teams that need calculated totals and payments
84/100
$19/mocheapest paid plan
4
FormalooSmall teams that want forms with logic, payments and PDFs at a low monthly price
84/100
$19/mocheapest paid plan
5
JotformTeams that need many form features, payments and HIPAA support
81/100
$34/mocheapest paid plan

Zoho Forms vs forms.app · Zoho Forms vs Cognito Forms · All 11 form builders

Sources

Zoho Forms pricing, Zoho. Accessed 8 Oct 2026.
Zoho Forms pricing data file, Zoho. Accessed 8 Oct 2026.
Zoho Forms plan comparison, Zoho. Accessed 8 Oct 2026.
Zoho Forms features, Zoho. Accessed 8 Oct 2026.
Zoho compliance, Zoho. Accessed 8 Oct 2026.
How secure is Zoho Forms?, Zoho. Accessed 8 Oct 2026.
Zoho and the GDPR, Zoho. Accessed 8 Oct 2026.

Website: www.zoho.com/forms · Markdown version · We are not affiliated with Zoho Corporation.