saasrankedSoftware, ranked on the facts

knowledge base software · ReadMe

ReadMe

Hosted documentation hub with a free plan, built mainly for API and developer docs, with branches, reviews and metrics.

64/100

#8 of 11 knowledge base tools
Facts checked 9 Oct 2026

In short

ReadMe suits developer-docs teams that want a free start with a custom domain, then branches and reviews on Pro1,3. The step from free to $250 a month is large, and roles, approval rules, translations and SAML sign-on need a quoted Enterprise plan1,3,4,6,10. Access control covers the whole site rather than single sections12, and its public GitHub repositories are tools and libraries, not the platform13.

Best for: Developer-docs teams that want reviews and Git sync.

Where the points come from

Price7 of 18
Publishing22 of 28
Readers and reports4 of 18
Access and data23 of 28
Security8 of 8

Price 7 of 18 points

RuleWhat is publishedPoints
Cheapest paid plan$250/moPro, $250 a month billed annually, includes 5 admins; the page shows no monthly-billing price1.1 / 12
Free planYesStarter is $0, free for everyone, with a custom domain; it is not a trial1.6 / 6

Publishing 22 of 28 points

RuleWhat is publishedPoints
Help centre on your own domainYesCustom domain is listed on the free Starter plan1.8 / 8
Multiple languagesYesReaders pick a language; AI or human translations, Enterprise plans6.7 / 7
Article version historyNot publishedNot published on the vendor's docs3,5; versioning means separate doc versions, and no per-page history was found.0 / 6
Review and approval workflowYesReviews send changes to a teammate; Enterprise can require teammate approval before merging3.7 / 7

Readers and reports 4 of 18 points

RuleWhat is publishedPoints
Search reportsNot publishedNot published as zero-result reports; Doc Metrics list top search terms, but no-result searches are not described7.0 / 6
Reader feedback on articlesYesPage voting with thumbs and comments is reported in Doc Metrics under Page Quality7.4 / 4
Help widget for your site or appNot publishedNot published on the vendor's docs8; the API page only suggests building a search widget yourself.0 / 4
Login-only articlesNot publishedNot published for sections; docs say protection covers the whole project and cannot limit readers to some sections12.0 / 4

Access and data 23 of 28 points

RuleWhat is publishedPoints
Single sign-on (SAML or OIDC)YesSAML 2.0 single sign-on for teammates is an Enterprise feature10.7 / 7
API to read and write articlesYesReadMe API has a Create a guides page endpoint, for projects on the current platform9.7 / 7
Bulk export of articlesYesBranch menu exports the docs as a ZIP of files or a PDF of Guides5.5 / 5
Editor roles and permissionsYesEnterprise projects add teammates as Admin, Editor or Viewer, plus an Owner4.4 / 4
Open sourceNot publishedThe vendor's GitHub page lists CLI tools and libraries, not the platform13.0 / 5

Security 8 of 8 points

RuleWhat is publishedPoints
SOC 2 Type II or ISO 27001YesReadMe's AI page lists "SOC 2 Type II" under SOC 2 & Compliance; no auditor named11.8 / 8

The rule behind each line: how we score knowledge base tools.

Plans and prices

As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.

PlanPrice as listedPer monthNotes
Starter1 admin, 1 projectFree1,14$0Custom domain, usage metrics, two-way Git sync
Pro5 admins, 1 project$250/month, billed annually1,2$250Branches, reviews, unlimited versions; $20 per extra admin
EnterpriseLarge organisationsContact sales1,4,6,10QuoteRoles, SSO, audit logs, translations; annual billing only

The pricing page shows Pro only as billed annually at $250 a month1. Extra admins cost $20 each1.

Strengths

  • Free Starter plan with a custom domain, usage metrics and two-way Git sync1,14.
  • Enterprise can require a teammate's approval before changes are merged3.
  • Doc metrics show page views, thumbs ratings with comments, and top search terms7.
  • A documented API can create Guides pages, and a CLI uploads Markdown8,9.
  • Lists SOC 2 Type II under compliance on its AI page11.

Limits

  • Pro is $250 a month, and the pricing page shows annual billing only1.
  • Editor and viewer roles exist only on Enterprise; on Starter and Pro every teammate is an admin4.
  • Docs gate a whole project, not single sections; a password or members-only setting covers all content12.
  • Translations and SAML sign-on are Enterprise features6,10.
  • The public GitHub repositories are tools and libraries, not the platform itself13.

Other knowledge base tools

  1. 1
    ProProfs Knowledge BaseVery small teams that want to start free and pay per author
    81/100
    $49/mocheapest paid plan
  2. 2
    GitBookProduct and developer documentation teams that want change requests and Git sync
    77/100
    $77/mocheapest paid plan
  3. 3
    ArchbeeProduct teams that need review rules and a docs widget
    73/100
    $80/mocheapest paid plan
  4. 4
    HelpjuiceCompanies that want an editorial review step and an API and can pay a flat fee
    70/100
    $249/mocheapest paid plan

All 11 knowledge base tools

Sources

  1. ReadMe Pricing, ReadMe. Accessed 9 Oct 2026.
  2. Plans and Pricing, ReadMe. Accessed 9 Oct 2026.
  3. Reviews, ReadMe. Accessed 9 Oct 2026.
  4. Teammates and Roles, ReadMe. Accessed 9 Oct 2026.
  5. Exporting Data, ReadMe. Accessed 9 Oct 2026.
  6. Localization, ReadMe. Accessed 9 Oct 2026.
  7. API & Docs Metrics Charts, ReadMe. Accessed 9 Oct 2026.
  8. Intro to the ReadMe API, ReadMe. Accessed 9 Oct 2026.
  9. Create a guides page, ReadMe. Accessed 9 Oct 2026.
  10. Single Sign-On (SSO), ReadMe. Accessed 9 Oct 2026.
  11. ReadMe for AI, ReadMe. Accessed 9 Oct 2026.
  12. Internal Documentation, ReadMe. Accessed 9 Oct 2026.
  13. ReadMe on GitHub, GitHub. Accessed 9 Oct 2026.
  14. Bi-directional Sync, ReadMe. Accessed 9 Oct 2026.

Website: readme.com · Markdown version · We are not affiliated with ReadMe.