survey tool · QuestionPro
QuestionPro
Research-focused survey platform with a free plan and a $99 a month Advanced plan.
In short
- The free Essentials plan allows 10 surveys with 200 responses per survey1,20.
- Advanced costs $99 per user a month, billed annually1.
- Advanced allows 25,000 completed responses a year for the organisation, about 2,083 a month2.
- Advanced caps questions at 200 per survey3.
- QuestionPro says it is ISO 27001:2022 certified and offers a Netherlands data centre14,15.
QuestionPro suits researchers who need cross-tabs, SPSS export and an API from the Advanced plan upward, and an EU data centre option10,11,12,14. The entry paid plan costs $99 per user a month, billed annually1. The catch: Advanced caps questions at 200 per survey, question randomization starts at Team Edition, and single sign-on is Research Edition only3,5,13. The company was the target of an extortion attempt in 202218.
Best for: Researchers who want deep analysis tools and EU or SSO options.
Where the points come from
Price 8 of 20 points
Limits 10 of 14 points
Questions and logic 22 of 22 points
| Rule | What is published | Points |
|---|---|---|
| Skip logic on the cheapest paid plan | YesBranching and skip logic is available on every licence, Essentials upward4. | 8 / 8 |
| Randomised questions or answers | YesQuestion randomization is listed for Team Edition and Research Edition5. | 4 / 4 |
| Multilingual surveys | YesRespondents pick a language at the start; available on Advanced and above8. | 5 / 5 |
| Answer piping | YesPiping text is available on Essentials and above6. | 3 / 3 |
| Response quotas | YesResponse quota closes the survey at a set number of completes; Essentials and above7. | 2 / 2 |
Results 14 of 18 points
| Rule | What is published | Points |
|---|---|---|
| Export formats | CSV, Excel, SPSSRaw data exports to Excel or CSV; SPSS export is available on Advanced and above9,10. | 6 / 6 |
| Cross-tabulation | YesCross-tabulation reports are available on Advanced and above11. | 4 / 4 |
| Public API | YesAPI keys are available on Advanced, Team Edition and Research Edition12. | 4 / 4 |
| Remove vendor branding | Not publishedNot published on the vendor's branding page: it covers adding your own logo, not removing QuestionPro's19. | 0 / 4 |
Security and trust 20 of 26 points
| Rule | What is published | Points |
|---|---|---|
| Single sign-on | YesSP-initiated SAML sign-in to the account is available on Research Edition13. | 4 / 4 |
| EU data storage | YesThe data centre page lists Europe (EU): Meppel, Netherlands, and says accounts can be created in any data centre14. | 5 / 5 |
| SOC 2 Type II or ISO 27001 | YesThe security page says QuestionPro is an ISO 27001:2022 certified company15. | 7 / 7 |
| Data processing agreement | Not publishedNot published on the vendor's GDPR page: it mentions a standard DPA but gives no text or online signing17. | 0 / 3 |
| Published accessibility report | YesThe accessibility statement says the respondent experience is designed to meet WCAG 2.1 Level AA16. | 4 / 4 |
| Open source | Not publishedNot published on the vendor's pages1,15. | 0 / 3 |
The rule behind each line: how we score survey tools.
Plans and prices
As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.
| Plan | Price as listed | Per month | Notes |
|---|---|---|---|
| Essentials1 user | Free1,20 | $0 | 10 surveys, 200 responses per survey |
| Advanced1 user | $99/user/month, billed annually1,2,3 | $99 | 25,000 responses a year, 200 questions per survey |
| Team Edition5 or more users | $83/user/month, billed annually1,2 | $83 | 100,000 responses a year |
The pricing page shows only annual billing for paid plans1.
Strengths
- Advanced allows 25,000 completed responses a year, about 2,083 a month2.
- Cross-tabulation, SPSS export and API access are available on Advanced10,11,12.
- QuestionPro lists an EU data centre in Meppel, Netherlands, and accounts can be created there14.
- The security page says QuestionPro is ISO 27001:2022 certified15.
- The accessibility statement says respondent surveys are designed for WCAG 2.1 Level AA16.
Limits
- $99 per user a month is the cheapest paid price on the plan page1.
- Questions are capped at 200 per survey on Advanced3.
- Question randomization needs Team Edition or higher5.
- Single sign-on for account users is Research Edition only13.
- The accessibility statement says the builder interface has not been certified or tested for accessibility16.
Concerns on record
- Have I Been Pwned reports a May 2022 extortion attempt tied to an alleged breach, with about 22 million email addresses; QuestionPro confirmed the extortion attempt but not a breach18.
Other survey tools
- 1
LimeSurveyResearchers who want open-source code, EU hosting and detailed survey logic80/100$26.38/mocheapest paid plan - 2
AlchemerResearchers who need complex logic and exports for a small team79/100$26.25/mocheapest paid plan - 3
SurveyMonkeyTeams that want skip logic and analysis tools in one hosted product79/100Not publishedcheapest paid plan - 5
SurveySparrowSolo creators and small teams who want logic on a low-priced plan72/100$19/mocheapest paid plan
Sources
- Plans and pricing, QuestionPro. Accessed 8 Oct 2026.
- Response limits, QuestionPro Help. Accessed 8 Oct 2026.
- Question limits per survey, QuestionPro Help. Accessed 8 Oct 2026.
- Branching and skip logic, QuestionPro Help. Accessed 8 Oct 2026.
- Question randomization, QuestionPro Help. Accessed 8 Oct 2026.
- Piping text, QuestionPro Help. Accessed 8 Oct 2026.
- Response quota, QuestionPro Help. Accessed 8 Oct 2026.
- Create multilingual surveys, QuestionPro Help. Accessed 8 Oct 2026.
- Export data, QuestionPro Help. Accessed 8 Oct 2026.
- SPSS export, QuestionPro Help. Accessed 8 Oct 2026.
- Cross-tabulation, QuestionPro Help. Accessed 8 Oct 2026.
- Generate API key, QuestionPro Help. Accessed 8 Oct 2026.
- SAML authentication: SP-initiated SSO, QuestionPro Help. Accessed 8 Oct 2026.
- Data center, QuestionPro Help. Accessed 8 Oct 2026.
- Security, QuestionPro. Accessed 8 Oct 2026.
- Accessibility statement, QuestionPro Help. Accessed 8 Oct 2026.
- GDPR, QuestionPro. Accessed 8 Oct 2026.
- QuestionPro data breach, Have I Been Pwned. Accessed 8 Oct 2026.
- Survey branding, QuestionPro. Accessed 8 Oct 2026.
- Features, QuestionPro. Accessed 8 Oct 2026.
Website: www.questionpro.com · Markdown version · We are not affiliated with QuestionPro.