---
title: QuestionPro
canonical: https://saasranked.com/software/questionpro/
category: Survey Software
points: 74
rank: 4 of 12
facts_checked: 2026-10-08
---

# QuestionPro

Research-focused survey platform with a free plan and a $99 a month Advanced plan.

74 points out of 100. #4 of 12 survey tools. Vendor: QuestionPro. Website: https://www.questionpro.com/

- The free Essentials plan allows 10 surveys with 200 responses per survey [1][20].
- Advanced costs $99 per user a month, billed annually [1].
- Advanced allows 25,000 completed responses a year for the organisation, about 2,083 a month [2].
- Advanced caps questions at 200 per survey [3].
- QuestionPro says it is ISO 27001:2022 certified and offers a Netherlands data centre [14][15].

Verdict: QuestionPro suits researchers who need cross-tabs, SPSS export and an API from the Advanced plan upward, and an EU data centre option [10][11][12][14]. The entry paid plan costs $99 per user a month, billed annually [1]. The catch: Advanced caps questions at 200 per survey, question randomization starts at Team Edition, and single sign-on is Research Edition only [3][5][13]. The company was the target of an extortion attempt in 2022 [18]. Best for: Researchers who want deep analysis tools and EU or SSO options.

## Points

| Criterion | Line | Value | Points | Note |
|---|---|---|---|---|
| Price | Free plan | Yes | 6/6 | Essentials is free: 10 surveys, 200 responses per survey [1][20]. |
| Price | Cheapest paid plan | $99/mo | 2/14 | Advanced, $99 per user a month billed annually; no monthly-billed price is shown [1]. |
| Limits | Responses a month, cheapest paid plan | 2083 | 10/10 | Advanced allows 25,000 completed responses a year for the organisation; divided by 12 is about 2,083 [2]. |
| Limits | Unlimited surveys and questions | No | 0/4 | Advanced caps questions at 200 per survey [3]. |
| Questions and logic | Skip logic on the cheapest paid plan | Yes | 8/8 | Branching and skip logic is available on every licence, Essentials upward [4]. |
| Questions and logic | Randomised questions or answers | Yes | 4/4 | Question randomization is listed for Team Edition and Research Edition [5]. |
| Questions and logic | Multilingual surveys | Yes | 5/5 | Respondents pick a language at the start; available on Advanced and above [8]. |
| Questions and logic | Answer piping | Yes | 3/3 | Piping text is available on Essentials and above [6]. |
| Questions and logic | Response quotas | Yes | 2/2 | Response quota closes the survey at a set number of completes; Essentials and above [7]. |
| Results | Export formats | CSV, Excel, SPSS | 6/6 | Raw data exports to Excel or CSV; SPSS export is available on Advanced and above [9][10]. |
| Results | Cross-tabulation | Yes | 4/4 | Cross-tabulation reports are available on Advanced and above [11]. |
| Results | Public API | Yes | 4/4 | API keys are available on Advanced, Team Edition and Research Edition [12]. |
| Results | Remove vendor branding | Not published | 0/4 | Not published on the vendor's branding page: it covers adding your own logo, not removing QuestionPro's [19]. |
| Security and trust | Single sign-on | Yes | 4/4 | SP-initiated SAML sign-in to the account is available on Research Edition [13]. |
| Security and trust | EU data storage | Yes | 5/5 | The data centre page lists Europe (EU): Meppel, Netherlands, and says accounts can be created in any data centre [14]. |
| Security and trust | SOC 2 Type II or ISO 27001 | Yes | 7/7 | The security page says QuestionPro is an ISO 27001:2022 certified company [15]. |
| Security and trust | Data processing agreement | Not published | 0/3 | Not published on the vendor's GDPR page: it mentions a standard DPA but gives no text or online signing [17]. |
| Security and trust | Published accessibility report | Yes | 4/4 | The accessibility statement says the respondent experience is designed to meet WCAG 2.1 Level AA [16]. |
| Security and trust | Open source | Not published | 0/3 | Not published on the vendor's pages [1][15]. |

## Plans

| Plan | Price | Per month (USD) |
|---|---|---|
| Essentials | Free [1][20] | $0 |
| Advanced | $99/user/month, billed annually [1][2][3] | $99 |
| Team Edition | $83/user/month, billed annually [1][2] | $83 |

The pricing page shows only annual billing for paid plans [1].

## Strengths

- Advanced allows 25,000 completed responses a year, about 2,083 a month [2].
- Cross-tabulation, SPSS export and API access are available on Advanced [10][11][12].
- QuestionPro lists an EU data centre in Meppel, Netherlands, and accounts can be created there [14].
- The security page says QuestionPro is ISO 27001:2022 certified [15].
- The accessibility statement says respondent surveys are designed for WCAG 2.1 Level AA [16].

## Limits

- $99 per user a month is the cheapest paid price on the plan page [1].
- Questions are capped at 200 per survey on Advanced [3].
- Question randomization needs Team Edition or higher [5].
- Single sign-on for account users is Research Edition only [13].
- The accessibility statement says the builder interface has not been certified or tested for accessibility [16].

## Concerns

- Have I Been Pwned reports a May 2022 extortion attempt tied to an alleged breach, with about 22 million email addresses; QuestionPro confirmed the extortion attempt but not a breach [18].

## Sources

1. [Plans and pricing](https://www.questionpro.com/pricing/), QuestionPro, accessed 2026-10-08
2. [Response limits](https://www.questionpro.com/help/response-limits.html), QuestionPro Help, accessed 2026-10-08
3. [Question limits per survey](https://www.questionpro.com/help/questions-limit-per-survey.html), QuestionPro Help, accessed 2026-10-08
4. [Branching and skip logic](https://www.questionpro.com/help/branching-skip-logic-new.html), QuestionPro Help, accessed 2026-10-08
5. [Question randomization](https://www.questionpro.com/help/question-randomization.html), QuestionPro Help, accessed 2026-10-08
6. [Piping text](https://www.questionpro.com/help/piping-text.html), QuestionPro Help, accessed 2026-10-08
7. [Response quota](https://www.questionpro.com/help/quota-control.html), QuestionPro Help, accessed 2026-10-08
8. [Create multilingual surveys](https://www.questionpro.com/help/multilingual-surveys.html), QuestionPro Help, accessed 2026-10-08
9. [Export data](https://www.questionpro.com/help/export-raw-data-excel.html), QuestionPro Help, accessed 2026-10-08
10. [SPSS export](https://www.questionpro.com/help/download-spss.html), QuestionPro Help, accessed 2026-10-08
11. [Cross-tabulation](https://www.questionpro.com/help/cross-tab-reports.html), QuestionPro Help, accessed 2026-10-08
12. [Generate API key](https://www.questionpro.com/help/generate-api-key.html), QuestionPro Help, accessed 2026-10-08
13. [SAML authentication: SP-initiated SSO](https://www.questionpro.com/help/saml-authentication-sp-intiated-sso.html), QuestionPro Help, accessed 2026-10-08
14. [Data center](https://www.questionpro.com/help/data-center.html), QuestionPro Help, accessed 2026-10-08
15. [Security](https://www.questionpro.com/security/), QuestionPro, accessed 2026-10-08
16. [Accessibility statement](https://www.questionpro.com/help/accessibility-statement.html), QuestionPro Help, accessed 2026-10-08
17. [GDPR](https://www.questionpro.com/gdpr/), QuestionPro, accessed 2026-10-08
18. [QuestionPro data breach](https://haveibeenpwned.com/breach/QuestionPro), Have I Been Pwned, accessed 2026-10-08
19. [Survey branding](https://www.questionpro.com/survey-software/branding.html), QuestionPro, accessed 2026-10-08
20. [Features](https://www.questionpro.com/features/), QuestionPro, accessed 2026-10-08
