e-signature service · Docusign

DocuSign eSignature

Name: DocuSign eSignature
Price: 10 USD

E-signature service that names SOC 2 Type 2 and ISO 27001, for individuals and teams.

76/100

#4 of 9 e-signature services
Facts checked 8 Oct 2026

In short

Personal costs $10 a month billed annually ($120) and allows 5 envelopes a month; the pricing page shows $11 when billed monthly^2,1.
Standard and Business Pro allow 100 envelopes per user per year, at $30 and $45 a month¹.
Bulk send, payments during signing and API access start at Business Pro¹.
Docusign names SOC 2 Type 2 and ISO 27001:2022⁴.
It says it delivers EU advanced and qualified electronic signatures⁵.

Docusign suits teams that want named certifications and EU signature levels^4,5. Personal is the entry plan at $10 a month billed annually, but it caps sending at 5 envelopes a month, and bulk send, payments and the API need Business Pro at $45¹. There is no free plan on the pricing page¹.

Best for: Teams that need certifications and EU signature levels, and can pay for them.

Where the points come from

Signing20 of 20

Legal strength17 of 20

Security13 of 19

Connections14 of 15

Price and limits12 of 26

Signing 20 of 20 points

Rule	What is published	Points
Reusable templates	YesPersonal lists reusable templates¹.	6 / 6
Bulk send	YesBusiness Pro lists bulk sending to multiple recipients at one time¹.	4 / 4
Signing order	YesAll three plans list a signing workflow¹.	3 / 3
Collect payment while signing	YesBusiness Pro lists collecting payments during the signing process¹.	3 / 3
Audit trail on every document	YesEvery signed document comes with a certificate of completion with audit details and timestamps³.	4 / 4

Legal strength 17 of 20 points

Rule	What is published	Points
Highest eIDAS signature level	qualifiedDocusign says it delivers EU Advanced and EU Qualified Electronic Signatures; its Identify page covers QES identity checks^5,6.	12 / 12
Signer ID check	YesGovernment ID with biometric check is offered; Standard and Business Pro include 5 one-time ID verifications, more as an add-on^1,6.	5 / 5
US ESIGN and UETA named	Not publishedThe legality guide names ESIGN and UETA only as general law, with no Docusign claim; the compliance page omits UETA^7,5.	0 / 3

Security 13 of 19 points

Rule	What is published	Points
SOC 2 Type II or ISO 27001	YesThe compliance page names ISO 27001:2022 and SOC 2 Type 2 reports⁴.	8 / 8
Single sign-on (SSO)	YesThe features page describes single sign-on detecting email domains at login; SSO sits under Enhanced plans^3,1.	5 / 5
Two-factor sign-in	Not publishedNot published on the vendor's features or security pages; SMS codes are described only for recipients^3,8.	0 / 3
Open source	Not publishedNot published on the vendor's pages¹.	0 / 3

Connections 14 of 15 points

Rule	What is published	Points
Public API	YesBusiness Pro lists APIs, and the developer site documents the eSignature REST API for requesting signatures^1,9.	7 / 7
Storage and automation links	Google Drive, Microsoft OneDrive or SharePoint, DropboxFeatures page lists Google Drive, OneDrive and Dropbox cloud storage links; Zapier is not mentioned³.	3 / 4
Mobile apps	iOS, AndroidFeatures page links to the Apple App Store and Google Play apps for sending and signing³.	4 / 4

Price and limits 12 of 26 points

Rule	What is published	Points
Free plan	NoThe pricing page lists Personal, Standard and Business Pro, all paid, and no free plan¹.	0 / 8
Documents a month on the cheapest paid plan	5Personal: 'Send 5 envelopes per month'¹.	2 / 8
Cheapest paid plan	$10/moPersonal, $10 a month billed annually ($120) on the product page; the pricing page shows $11 billed monthly^2,1.	10 / 10

The rule behind each line: how we score e-signature services.

Plans and prices

As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.

Plan	Price as listed	Per month	Notes
Personal1 person	$10/month billed annually ($120/year)^2,1	$10	5 envelopes a month; templates, signing workflow
StandardTeams	$30/user/month, $360 annual commitment, billed monthly¹	$30	100 envelopes per user per year
Business ProTeams	$45/user/month, $540 annual commitment, billed monthly¹	$45	Adds bulk send, payments, APIs

The product page shows Personal at $10 a month billed annually ($120). The pricing page shows $11 a month billed monthly on an annual commitment of $132. We use the annual-billing price^2,1.

Strengths

Names SOC 2 Type 2 and ISO 27001:2022⁴.
Says it delivers EU advanced and qualified signatures⁵.
Every signed document comes with a certificate of completion³.
Business Pro adds bulk send, payment collection and APIs¹.

Limits

Personal allows only 5 envelopes a month¹.
Standard and Business Pro cap sending at 100 envelopes per user per year¹.
No free plan is listed on the pricing page¹.
The pricing page shows Personal at $11 a month billed monthly on an annual commitment, against $10 billed annually on the product page^1,2.

Concerns on record

In May 2017 Docusign confirmed a third party had temporary access to a non-core email system; it said only email addresses were accessed and phishing emails followed¹⁰.

What Docusign says

Vendor claims. We show them, but they earn no points.

Docusign says its Business Pro plan includes 'industry-leading APIs'¹.

Other e-signature services

1
BoldSignSmall teams that want cheap plans and a qualified-signature option
92/100
$5/mocheapest paid plan
2
Zoho SignIndividuals and small teams that want a free plan and a path to qualified signatures
90/100
$10/mocheapest paid plan
3
Dropbox SignIndividuals and small teams who want unlimited sending and a Dropbox link
85/100
$15/mocheapest paid plan
5
SignWellIndividuals and small teams who send many documents and want a low price
70/100
$10/mocheapest paid plan

All 9 e-signature services

Sources

Docusign eSignature plans and pricing, Docusign. Accessed 8 Oct 2026.
Docusign eSignature, Docusign. Accessed 8 Oct 2026.
Docusign eSignature features, Docusign. Accessed 8 Oct 2026.
Docusign trust and compliance, Docusign. Accessed 8 Oct 2026.
Docusign customer compliance, Docusign. Accessed 8 Oct 2026.
Docusign Identify, Docusign. Accessed 8 Oct 2026.
Electronic signature legality guide, Docusign. Accessed 8 Oct 2026.
Docusign trust security, Docusign. Accessed 8 Oct 2026.
Request signatures and automate forms, REST API, Docusign. Accessed 8 Oct 2026.
Breach at DocuSign led to targeted email malware campaign, Krebs on Security. Accessed 8 Oct 2026.

Website: www.docusign.com · Markdown version · We are not affiliated with Docusign.