--- title: DocuSign eSignature canonical: https://saasranked.com/software/docusign/ category: E-Signature Software points: 76 rank: 4 of 9 facts_checked: 2026-10-08 --- # DocuSign eSignature E-signature service that names SOC 2 Type 2 and ISO 27001, for individuals and teams. 76 points out of 100. #4 of 9 e-signature services. Vendor: Docusign. Website: https://www.docusign.com/ - Personal costs $10 a month billed annually ($120) and allows 5 envelopes a month; the pricing page shows $11 when billed monthly [2][1]. - Standard and Business Pro allow 100 envelopes per user per year, at $30 and $45 a month [1]. - Bulk send, payments during signing and API access start at Business Pro [1]. - Docusign names SOC 2 Type 2 and ISO 27001:2022 [4]. - It says it delivers EU advanced and qualified electronic signatures [5]. Verdict: Docusign suits teams that want named certifications and EU signature levels [4][5]. Personal is the entry plan at $10 a month billed annually, but it caps sending at 5 envelopes a month, and bulk send, payments and the API need Business Pro at $45 [1]. There is no free plan on the pricing page [1]. Best for: Teams that need certifications and EU signature levels, and can pay for them. ## Points | Criterion | Line | Value | Points | Note | |---|---|---|---|---| | Signing | Reusable templates | Yes | 6/6 | Personal lists reusable templates [1]. | | Signing | Bulk send | Yes | 4/4 | Business Pro lists bulk sending to multiple recipients at one time [1]. | | Signing | Signing order | Yes | 3/3 | All three plans list a signing workflow [1]. | | Signing | Collect payment while signing | Yes | 3/3 | Business Pro lists collecting payments during the signing process [1]. | | Signing | Audit trail on every document | Yes | 4/4 | Every signed document comes with a certificate of completion with audit details and timestamps [3]. | | Legal strength | Highest eIDAS signature level | qualified | 12/12 | Docusign says it delivers EU Advanced and EU Qualified Electronic Signatures; its Identify page covers QES identity checks [5][6]. | | Legal strength | Signer ID check | Yes | 5/5 | Government ID with biometric check is offered; Standard and Business Pro include 5 one-time ID verifications, more as an add-on [1][6]. | | Legal strength | US ESIGN and UETA named | Not published | 0/3 | The legality guide names ESIGN and UETA only as general law, with no Docusign claim; the compliance page omits UETA [7][5]. | | Security | SOC 2 Type II or ISO 27001 | Yes | 8/8 | The compliance page names ISO 27001:2022 and SOC 2 Type 2 reports [4]. | | Security | Single sign-on (SSO) | Yes | 5/5 | The features page describes single sign-on detecting email domains at login; SSO sits under Enhanced plans [3][1]. | | Security | Two-factor sign-in | Not published | 0/3 | Not published on the vendor's features or security pages; SMS codes are described only for recipients [3][8]. | | Security | Open source | Not published | 0/3 | Not published on the vendor's pages [1]. | | Connections | Public API | Yes | 7/7 | Business Pro lists APIs, and the developer site documents the eSignature REST API for requesting signatures [1][9]. | | Connections | Storage and automation links | Google Drive, Microsoft OneDrive or SharePoint, Dropbox | 3/4 | Features page lists Google Drive, OneDrive and Dropbox cloud storage links; Zapier is not mentioned [3]. | | Connections | Mobile apps | iOS, Android | 4/4 | Features page links to the Apple App Store and Google Play apps for sending and signing [3]. | | Price and limits | Free plan | No | 0/8 | The pricing page lists Personal, Standard and Business Pro, all paid, and no free plan [1]. | | Price and limits | Documents a month on the cheapest paid plan | 5 | 2/8 | Personal: 'Send 5 envelopes per month' [1]. | | Price and limits | Cheapest paid plan | $10/mo | 10/10 | Personal, $10 a month billed annually ($120) on the product page; the pricing page shows $11 billed monthly [2][1]. | ## Plans | Plan | Price | Per month (USD) | |---|---|---| | Personal | $10/month billed annually ($120/year) [2][1] | $10 | | Standard | $30/user/month, $360 annual commitment, billed monthly [1] | $30 | | Business Pro | $45/user/month, $540 annual commitment, billed monthly [1] | $45 | The product page shows Personal at $10 a month billed annually ($120). The pricing page shows $11 a month billed monthly on an annual commitment of $132. We use the annual-billing price [2][1]. ## Strengths - Names SOC 2 Type 2 and ISO 27001:2022 [4]. - Says it delivers EU advanced and qualified signatures [5]. - Every signed document comes with a certificate of completion [3]. - Business Pro adds bulk send, payment collection and APIs [1]. ## Limits - Personal allows only 5 envelopes a month [1]. - Standard and Business Pro cap sending at 100 envelopes per user per year [1]. - No free plan is listed on the pricing page [1]. - The pricing page shows Personal at $11 a month billed monthly on an annual commitment, against $10 billed annually on the product page [1][2]. ## Vendor claims (not scored) - Docusign says its Business Pro plan includes 'industry-leading APIs' [1]. ## Concerns - In May 2017 Docusign confirmed a third party had temporary access to a non-core email system; it said only email addresses were accessed and phishing emails followed [10]. ## Sources 1. [Docusign eSignature plans and pricing](https://ecom.docusign.com/plans-and-pricing/esignature), Docusign, accessed 2026-10-08 2. [Docusign eSignature](https://www.docusign.com/products/electronic-signature), Docusign, accessed 2026-10-08 3. [Docusign eSignature features](https://www.docusign.com/products/electronic-signature/features), Docusign, accessed 2026-10-08 4. [Docusign trust and compliance](https://www.docusign.com/trust/compliance), Docusign, accessed 2026-10-08 5. [Docusign customer compliance](https://www.docusign.com/trust/compliance/customer-compliance), Docusign, accessed 2026-10-08 6. [Docusign Identify](https://www.docusign.com/products/identify), Docusign, accessed 2026-10-08 7. [Electronic signature legality guide](https://www.docusign.com/products/electronic-signature/legality), Docusign, accessed 2026-10-08 8. [Docusign trust security](https://www.docusign.com/trust/security), Docusign, accessed 2026-10-08 9. [Request signatures and automate forms, REST API](https://developers.docusign.com/), Docusign, accessed 2026-10-08 10. [Breach at DocuSign led to targeted email malware campaign](https://krebsonsecurity.com/2017/05/breach-at-docusign-led-to-targeted-email-malware-campaign/), Krebs on Security, accessed 2026-10-08