
authenticator app · Twilio
Authy
Free phone app that keeps codes in an encrypted cloud backup and syncs them across devices.
In short
- The app is free on iOS; Twilio lists cloud backups and multi-device sync as features1,3.
- Twilio says backups are decrypted only on your devices, with a password only you know1.
- Twilio's backup post describes AES-256 encryption on the phone, with the key derived from your password4.
- Creating an Authy account requires a phone number6.
- The download page lists iOS and Android only2.
Authy suits people who want encrypted cloud backup and the same codes on several devices, for free1,3,5. It has an app lock and offline codes1. The catch: an account needs your phone number, only phone apps are listed, and Twilio reported two security incidents involving Authy in 2022 and 20242,6,7,8.
Best for: People who want encrypted cloud backup and multiple devices, and accept giving a phone number.
Where the points come from
Security and trust 18 of 37 points
| Rule | What is published | Points |
|---|---|---|
| End-to-end encrypted backup | YesData is decrypted only on devices with a password only you know; AES-256 encryption happens in the phone1,4. | 12 / 12 |
| Independent audit, 2023 or later | Not publishedNot published on the vendor's pages1,2. | 0 / 10 |
| Open-source apps | Not publishedNot published on the vendor's pages1,2. | 0 / 6 |
| Public bug bounty | Not publishedNot published on the vendor's pages1,2. | 0 / 3 |
| App lock | YesThe features page says to use TouchID, PIN protection and passwords to protect access to your tokens1. | 6 / 6 |
Backup and recovery 17 of 35 points
| Rule | What is published | Points |
|---|---|---|
| Cloud backup or sync | YesThe features page says to encrypt 2FA data and back it up to Twilio's cloud; the App Store listing agrees1,3. | 10 / 10 |
| Same codes on several devices | YesAdd devices to your account and tokens synchronise; Twilio's multi-device post sets no device limit3,5. | 7 / 7 |
| Export all accounts | Not publishedNot published on the vendor's features page1. | 0 / 7 |
| Import from other apps | Not publishedNot published on the vendor's features page1. | 0 / 6 |
| Works without an account | NoTwilio's privacy notice says an Authy account requires a phone number6. | 0 / 5 |
Systems 4 of 12 points
| Rule | What is published | Points |
|---|---|---|
| Apps | iOS, AndroidThe download page lists only Mobile: Google Play and the Apple App Store2. | 4 / 12 |
Features 0 of 12 points
| Rule | What is published | Points |
|---|---|---|
| Stores passkeys | Not publishedNot published on the vendor's pages1,2. | 0 / 3 |
| Sign-in approval prompts | Not publishedNot published on the vendor's features page1: device approval is described only for adding devices. | 0 / 3 |
| Counter-based (HOTP) codes | Not publishedNot published on the vendor's features page1. | 0 / 3 |
| Folders, tags or search | Not publishedNot published on the vendor's features page1: it mentions editing accounts only. | 0 / 3 |
Price 4 of 4 points
The rule behind each line: how we score authenticator apps.
Plans and prices
As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.
Strengths
Limits
- Creating an account requires a phone number, and Twilio also collects an email address6.
- The download page lists mobile apps only, with no desktop app2.
- A forgotten backup password cannot be recovered by Twilio1.
- Twilio reported an unauthenticated endpoint exposing Authy account data, including phone numbers, in July 20247.
Concerns on record
What Twilio says
Vendor claims. We show them, but they earn no points.
- Twilio says it never receives the backup password and cannot recover it1.
Other authenticator apps
- 1
Ente AuthPeople who want encrypted sync, open source and a web view of their codes91/100$0cost with backup on two devices - 2
Proton AuthenticatorPeople who want encrypted sync and a Windows or Linux app79/100$0cost with backup on two devices - 3
Zoho OneAuthPeople who want free encrypted backup and the same codes on a phone and a computer74/100$0cost with backup on two devices - 4
2FAS AuthiPhone and Android users who want a free app without an account73/100$0cost with backup on two devices
Sources
- Authy features, Authy. Accessed 8 Oct 2026.
- Download Authy, Authy. Accessed 8 Oct 2026.
- Twilio Authy on the App Store, Apple App Store. Accessed 8 Oct 2026.
- How Authy 2FA Backups Work, Twilio. Accessed 8 Oct 2026.
- New Phone? Lost Phone? Our Multi-Device Feature Keeps You 2FA-Ready!, Twilio. Accessed 8 Oct 2026.
- Twilio privacy notice, Twilio. Accessed 8 Oct 2026.
- Security alert: Authy app (Android and iOS), Twilio. Accessed 8 Oct 2026.
- Twilio incident update, August 2022, Twilio. Accessed 8 Oct 2026.
Website: authy.com · Markdown version · We are not affiliated with Twilio.