
encrypted email service · StartMail BV
StartMail
Paid private mailbox with a 20 GB vault, OpenPGP in webmail, aliases and one custom domain.
In short
- The Personal plan costs $59.88 a year, shown as $4.99 a month, with 20 GB of storage1.
- Mail is kept in a per-user vault that opens with your account password3.
- You can send an encrypted message to anyone; recipients on other services get a password-protected message2,6.
- Personal allows one custom domain and full IMAP/SMTP access2.
- The latest transparency report, dated February 2026, lists 3 legal requests in 20255.
StartMail suits people who want 20 GB, unlimited aliases, their own domain and IMAP access, with OpenPGP built into webmail1,2,3. It publishes a current transparency report5. The catch: there is no free plan, only an Android app, no named outside audit, and its webmail code is closed source1,3,4.
Best for: People who want 20 GB, their own domain and encrypted mail to anyone.
Where the points come from
Encryption 16 of 27 points
| Rule | What is published | Points |
|---|---|---|
| Stored mail the provider cannot read | YesMail is stored in a vault, an encrypted volume that opens with your account password3. | 10 / 10 |
| Automatic end-to-end encryption between its own users | NoEncryption between users needs both to set up OpenPGP, and the sender chooses to encrypt3. | 0 / 8 |
| Encrypted mail to other providers | YesWebmail supports OpenPGP and password-protected messages for recipients elsewhere2,3. | 6 / 6 |
| Encrypted contacts or calendar | Not publishedNot published on the vendor's white paper, which lists what the vault holds without naming contacts or calendar3. | 0 / 3 |
Trust and audits 4 of 26 points
| Rule | What is published | Points |
|---|---|---|
| Independent audit since 2024 | Not publishedNot published on the vendor's white paper, which names no audit firm or report3. | 0 / 8 |
| Open-source apps | NoWhite paper says the webmail and vault code is closed source; only some components are open source3. | 0 / 6 |
| SOC 2 Type II or ISO 27001 | Not publishedFeatures page says its data center is ISO 27001 certified; no SOC 2 or ISO 27001 certificate for StartMail itself is named2,3. | 0 / 4 |
| Transparency report | YesTransparency report dated 4 February 2026 covers 2025: 3 requests5. | 4 / 4 |
| Security key for two-factor sign-in | Not publishedNot published on the vendor's features page, which describes only TOTP two-factor sign-in2. | 0 / 4 |
Apps and access 10 of 18 points
Mailbox 10 of 13 points
| Rule | What is published | Points |
|---|---|---|
| Your own domain | YesPersonal plan includes one custom domain2. | 5 / 5 |
| Mail storage on the cheapest paid plan | 20Personal plan includes 20 GB1. | 5 / 5 |
| Export your whole mailbox | Not publishedNot published on the vendor's features page or white paper, which cover only import and IMAP access2,3. | 0 / 3 |
Price 4 of 16 points
The rule behind each line: how we score encrypted email services.
Plans and prices
As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.
| Plan | Price as listed | Per month | Notes |
|---|---|---|---|
| Personal1 person | $59.88/year1 | $4.99 | 20 GB, unlimited aliases, one custom domain, 7-day trial |
The pricing page shows $4.99 a month with $59.88 billed annually; it states no renewal change1.
Strengths
- Personal includes 20 GB of storage and unlimited aliases1.
- One custom domain and IMAP/SMTP access are included2.
- Password-protected messages let you reach people who do not use encryption2,6.
- Stored mail sits in an encrypted vault that opens with your password3.
- Transparency report for 2025 was published in February 20265.
Limits
- No free plan; the trial lasts 7 days and asks for payment details at sign-up1.
- Only an Android app is listed; the iOS app is described as coming soon1,4.
- StartMail says its webmail and vault code is closed source3.
- OpenPGP operations run on StartMail's servers, and account recovery can reset the vault password3.
- The white paper names no outside audit firm or report3.
What StartMail BV says
Vendor claims. We show them, but they earn no points.
- StartMail says its servers are in the Netherlands, under Dutch law and the GDPR7.
Other encrypted email services
- 1
Proton MailPeople who want a free encrypted mailbox that grows into a paid one with custom domains and Outlook or Thunderbird access85/100$3.99/mocheapest paid plan - 2
Tuta MailPeople who want contacts and calendar encrypted too, and are fine using Tuta's own apps instead of a mail program73/100$3.36/mocheapest paid plan - 3
Forward EmailPeople with their own domain who want IMAP access and a low price56/100$3/mocheapest paid plan - 4
mailbox.orgPeople who want to read their mail in Thunderbird or Outlook and switch on encryption themselves49/100$1.12/mocheapest paid plan
Sources
- StartMail pricing, StartMail. Accessed 8 Oct 2026.
- StartMail features, StartMail. Accessed 8 Oct 2026.
- StartMail technical white paper, StartMail. Accessed 8 Oct 2026.
- Download StartMail, StartMail. Accessed 8 Oct 2026.
- StartMail transparency report, StartMail. Accessed 8 Oct 2026.
- StartMail encrypted email, StartMail. Accessed 8 Oct 2026.
- StartMail, StartMail. Accessed 8 Oct 2026.
Website: www.startmail.com · Markdown version · We are not affiliated with StartMail BV.