
encrypted email service · Runbox Solutions
Runbox
Norwegian mailbox from €19.95 a year with IMAP, your own domain, PGP through add-ons and a public transparency report.
In short
- The cheapest plan, Micro, costs €19.95 a year with 2 GB of mail storage and one custom domain; there is no free plan1.
- Every plan starts with a 30-day trial, and there is a 60-day money-back guarantee11.
- Runbox 7, the web app, is open source under GPLv3 or later on GitHub5.
- Its transparency report counts 4 requests received in 2025 and 1 so far in 20264.
- Runbox's help pages cover encryption between people with PGP, through add-ons such as Mailvelope8.
Runbox suits people who want an inexpensive mailbox in Norway with IMAP, custom domains and a public transparency report1,3,4. It does not document zero-access storage, only encryption in transit and on disk, and its help pages cover PGP through add-ons3,8. There is no free plan and no native app, and no audit or certificate is named1,2,9.
Best for: People who want a low-cost private mailbox in Norway that works in any mail program.
Where the points come from
Encryption 0 of 27 points
| Rule | What is published | Points |
|---|---|---|
| Stored mail the provider cannot read | Not publishedNot published on the vendor's security and features pages, which describe encryption in transit and on disk only3. | 0 / 10 |
| Automatic end-to-end encryption between its own users | Not publishedNot published; the encryption help pages cover only PGP that users set up themselves, such as with Mailvelope7,8. | 0 / 8 |
| Encrypted mail to other providers | Not publishedNot published; the help pages list PGP through add-ons and mail programs, and no built-in tool or password-protected message feature8,3. | 0 / 6 |
| Encrypted contacts or calendar | Not publishedNot published on the vendor's features page, which mentions CardDAV and CalDAV sync without encryption3. | 0 / 3 |
Trust and audits 10 of 26 points
| Rule | What is published | Points |
|---|---|---|
| Independent audit since 2024 | Not publishedNot published on the vendor's privacy and security page2. | 0 / 8 |
| Open-source apps | YesRunbox 7 web app is GPLv3 or later on GitHub; the vendor says not every component is open source2,5. | 6 / 6 |
| SOC 2 Type II or ISO 27001 | Not publishedNot published on the vendor's privacy policy or security page2,10. | 0 / 4 |
| Transparency report | YesThe report has a 2026 section and counts 4 requests received in 2025 and 1 in 20264. | 4 / 4 |
| Security key for two-factor sign-in | Not publishedNot published; the account security help lists authenticator-app codes and one-time passwords only12. | 0 / 4 |
Apps and access 8 of 18 points
Mailbox 10 of 13 points
| Rule | What is published | Points |
|---|---|---|
| Your own domain | YesMicro includes 1 custom domain; higher plans include more1,3. | 5 / 5 |
| Mail storage on the cheapest paid plan | 2Micro, the cheapest plan, has 2 GB of mail storage1. | 2 / 5 |
| Export your whole mailbox | YesHelp page recommends syncing mail to an IMAP mail program, then copying the message folders out6. | 3 / 3 |
Price 8 of 16 points
The rule behind each line: how we score encrypted email services.
Plans and prices
As the vendor lists them, before tax. Prices are in US dollars unless the plan shows euros; the points use US dollars, with euros converted at the ECB rate.
| Plan | Price as listed | Per month | Notes |
|---|---|---|---|
| Micro1 person | €19.95/year1 | $1.86 | 2 GB mail, 200 MB files, 1 domain |
| Mini1 person | €34.95/year1 | $3.26 | 10 GB mail, 1 GB files, 5 domains |
| Medium1 person | €49.95/year1 | $4.66 | 25 GB mail, 2 GB files, 10 domains |
| Max1 person | €79.95/year1 | $7.45 | 50 GB mail, 5 GB files, 25 domains |
Prices are shown in euros; the page does not say whether VAT is included. Plans are billed yearly, or every 3 years at a lower rate; monthly billing is not offered1.
Strengths
- Public transparency report with yearly counts of requests received, complied with and rejected, current to 20264.
- The Runbox 7 web app is open source under GPLv3 or later5.
- Works in any IMAP mail program, and the help pages explain how to copy mail folders out over IMAP3,6.
- Every plan allows at least one custom domain, with unlimited aliases on your own domain1,3.
Limits
- No documented key tied to your password: Runbox describes encryption in transit and at rest on disk only3.
- Runbox's PGP guides cover browser add-ons and mail programs; attachments are not encrypted with the basic plugins8.
- The only app is a progressive web app; Runbox lists no native apps9.
- No independent audit or security certificate is named2,10.
- Billing is yearly or every 3 years; the entry plan has 2 GB of mail storage1.
What Runbox Solutions says
Vendor claims. We show them, but they earn no points.
- Runbox says its service is powered entirely by renewable energy and hosted in Norway11.
Other encrypted email services
- 1
Proton MailPeople who want a free encrypted mailbox that grows into a paid one with custom domains and Outlook or Thunderbird access85/100$3.99/mocheapest paid plan - 2
Tuta MailPeople who want contacts and calendar encrypted too, and are fine using Tuta's own apps instead of a mail program73/100$3.36/mocheapest paid plan - 3
Forward EmailPeople with their own domain who want IMAP access and a low price56/100$3/mocheapest paid plan - 4
mailbox.orgPeople who want to read their mail in Thunderbird or Outlook and switch on encryption themselves49/100$1.12/mocheapest paid plan
Sources
- Runbox pricing, Runbox. Accessed 8 Oct 2026.
- Runbox privacy and security, Runbox. Accessed 8 Oct 2026.
- Runbox email features, Runbox. Accessed 8 Oct 2026.
- Runbox transparency report, Runbox. Accessed 8 Oct 2026.
- runbox/runbox7, GitHub. Accessed 8 Oct 2026.
- Exporting your data, Runbox Help. Accessed 8 Oct 2026.
- Encryption FAQs, Runbox Help. Accessed 8 Oct 2026.
- Encrypting your Runbox email, Runbox Help. Accessed 8 Oct 2026.
- Mobile access, Runbox Help. Accessed 8 Oct 2026.
- Runbox privacy policy, Runbox. Accessed 8 Oct 2026.
- Runbox home page, Runbox. Accessed 8 Oct 2026.
- Account security and two-factor authentication, Runbox Help. Accessed 8 Oct 2026.
- Euro foreign exchange reference rates: US dollar, European Central Bank. Accessed 8 Oct 2026.
Website: runbox.com · Markdown version · We are not affiliated with Runbox Solutions.