RustDesk vs Zoho Assist
Two of the top three remote desktop tools, compared rule by rule on published facts.
In short
- RustDesk has 87 points and Zoho Assist 86, 1 apart on our remote desktop software rules.
- RustDesk earns more on features and security; Zoho Assist earns more on price.
- Cheapest paid plan: RustDesk $11.88/mo, Zoho Assist $10/mo.
- Only RustDesk meets: control Android devices, single sign-on and self-hosting.
- Only Zoho Assist meets: SOC 2 Type II or ISO 27001 and monthly billing.
Points by group
| Group | RustDesk | Zoho Assist |
|---|---|---|
| Systems of 20 | 20 | 20 |
| Features of 30 | 30 | 26 |
| Security of 25 | 20 | 15 |
| Price of 25 | 17 | 25 |
| Total | 87 | 86 |
Rule by rule
What each vendor publishes, and the points it earns. Sources are on each product page.
| Rule (points) | RustDesk | Zoho Assist |
|---|---|---|
| Apps (15) | Windows, macOS, Linux, iOS, Android 15 | Windows, macOS, Linux, iOS, Android 15 |
| Connect from a browser (5) | Yes 5 | Yes 5 |
| Unattended access (6) | Yes 6 | Yes 6 |
| File transfer (5) | Yes 5 | Yes 5 |
| Multiple monitors (4) | Yes 4 | Yes 4 |
| Remote printing (3) | Yes 3 | Yes 3 |
| Session recording (4) | Yes 4 | Yes 4 |
| Wake-on-LAN (4) | Yes 4 | Yes 4 |
| Control Android devices (4) | Yes 4 | Not published 0 |
| Encrypted sessions (5) | Yes 5 | Yes 5 |
| Two-factor sign-in (5) | Yes 5 | Yes 5 |
| Single sign-on (5) | Yes 5 | Not published 0 |
| SOC 2 Type II or ISO 27001 (5) | Not published 0 | Yes 5 |
| Self-hosting (5) | Yes 5 | Not published 0 |
| Free for personal use (10) | Yes 10 | Yes 10 |
| Cheapest paid plan (10) | $11.88/mo 7 | $10/mo 10 |
| Monthly billing (5) | No 0 | Yes 5 |
RustDesk
RustDesk suits people and teams who want remote access that runs through their own server, free in its open-source form. It covers every major system plus a web client, and documents file transfer, remote printing, session recording and Android control. The catch: you run and maintain the server yourself, account features such as two-factor sign-in need Server Pro, and it publishes no security certification.
Zoho Assist
Zoho Assist suits small support teams that want browser-based remote support at a low price, and its free plan already includes five unattended computers. Paid plans start at $10 a month on yearly billing, with monthly billing available. The catch is that file transfer is not in the free plan, and recording and remote printing sit in the higher tiers.
Both products are scored by the same rules: how we score remote desktop tools.