Alchemer vs SurveyMonkey
Two of the top three survey tools, compared rule by rule on published facts.
In short
- Alchemer and SurveyMonkey tie on 79 points out of 100; Alchemer ranks higher on price.
- Alchemer earns more on price; SurveyMonkey earns more on questions and logic.
- Cheapest paid plan: Alchemer $26.25/mo, SurveyMonkey not published.
- Only Alchemer meets: cheapest paid plan.
- Only SurveyMonkey meets: skip logic on the cheapest paid plan.
SurveyMonkey79/100 #3 of 12
Best for: Teams that want skip logic and analysis tools in one hosted product.
Points by group
| Group | Alchemer | SurveyMonkey |
|---|---|---|
| Price of 20 | 14 | 6 |
| Limits of 14 | 14 | 14 |
| Questions and logic of 22 | 14 | 22 |
| Results of 18 | 14 | 14 |
| Security and trust of 26 | 23 | 23 |
| Total | 79 | 79 |
Rule by rule
What each vendor publishes, and the points it earns. Sources are on each product page.
| Rule (points) | Alchemer | SurveyMonkey |
|---|---|---|
| Free plan (6) | Yes 6 | Yes 6 |
| Cheapest paid plan (14) | $26.25/mo 8 | Not published 0 |
| Responses a month, cheapest paid plan (10) | 6250 10 | 1250 10 |
| Unlimited surveys and questions (4) | Yes 4 | Yes 4 |
| Skip logic on the cheapest paid plan (8) | Not published 0 | Yes 8 |
| Randomised questions or answers (4) | Yes 4 | Yes 4 |
| Multilingual surveys (5) | Yes 5 | Yes 5 |
| Answer piping (3) | Yes 3 | Yes 3 |
| Response quotas (2) | Yes 2 | Yes 2 |
| Export formats (6) | CSV, Excel, SPSS 6 | CSV, Excel, SPSS 6 |
| Cross-tabulation (4) | Yes 4 | Yes 4 |
| Public API (4) | No 0 | Not published 0 |
| Remove vendor branding (4) | Yes 4 | Yes 4 |
| Single sign-on (4) | Yes 4 | Yes 4 |
| EU data storage (5) | Yes 5 | Yes 5 |
| SOC 2 Type II or ISO 27001 (7) | Yes 7 | Yes 7 |
| Data processing agreement (3) | Yes 3 | Yes 3 |
| Published accessibility report (4) | Yes 4 | Yes 4 |
| Open source (3) | Not published 0 | Not published 0 |
Alchemer
Alchemer suits researchers who need randomisation, quotas, translations, crosstab reports and SPSS export, and who can pay per user. Unlimited surveys and questions start at the cheapest plan. The catch: API access and SSO are tied to quote-priced business platform accounts, and the page does not show which plan includes survey logic.
SurveyMonkey
SurveyMonkey suits people who want skip logic, randomisation, piping, quotas, crosstabs and SPSS export from one hosted tool. It lists SOC 2 Type II and ISO 27001 and links an accessibility conformance report. The catch: the free plan caps surveys at 10 questions, and the price page lists zloty only, so no dollar price is scored.
Both products are scored by the same rules: how we score survey tools.