saasrankedSoftware, ranked on the facts

How we score uptime monitoring services

18 rules in 4 groups, worth 100 points in all. They were set before any product was scored and apply the same way to all 10.

Version 1, published 9 Oct 2026

In short

Hosted website and API uptime monitors for small teams, used in a browser. Self-hosted tools, observability suites and bundle-only products are left out. "Entry plan" means the cheapest paid plan with at least 10 uptime monitors, billed yearly at its regular price. A feature the vendor lists without naming a plan limit counts for every plan.

Monitoring 41 points

RuleWhat it takesPoints
Fastest check on the entry planThe shortest time between two uptime checks of one monitor on the entry plan, as the vendor's plan page states it. 30 seconds or less earns 10 points, 60 seconds or less 8, 120 seconds or less 5, 300 seconds or less 2. Faster checks sold as a paid add-on do not count.10
Check typesThe vendor lists each kind of check beyond a plain HTTP(S) request for the entry plan: ping (ICMP), a TCP port check, a DNS check, and a keyword or response-content check. A check type listed without a plan limit counts. Each one earns 2 points.8
Check locationsThe number of locations (cities or regions) the vendor lists as available for checks on the entry plan. 30 or more earns 5 points, 15 or more 4, 6 or more 2, 3 or more 1.5
SSL certificate expiry alertsThe entry plan alerts you before an SSL/TLS certificate expires, as documented on a vendor page.5
Cron job (heartbeat) monitoringThe entry plan can alert you when a scheduled job fails to ping a URL on time (heartbeat, push or cron monitoring), generally available.8
Multi-step or browser checksThe entry plan can run a multi-step (transaction) check or a real-browser check, such as logging in or an API call sequence, generally available, not beta. A single HTTP request with a keyword match does not count.5

Alerts and status page 25 points

RuleWhat it takesPoints
Alert channelsThe vendor lists each named channel as an alert or integration option for the entry plan. An integration list that names no plan limit counts for every plan. Email is expected everywhere and earns nothing. SMS and phone calls count even when the credits are sold separately. Each channel earns 2 points.12
Public status pageThe entry plan includes a status page hosted by the vendor that your customers can open without an account.6
Status page on your own domainThe entry plan lets you serve the status page from your own domain name, such as status.example.com.3
On-call schedules or escalationThe entry plan has on-call rotations or escalation rules built in, so an unanswered alert goes to the next person.4

Team and trust 18 points

RuleWhat it takesPoints
SAML single sign-onSAML single sign-on is listed on a public plan or a priced add-on. A plan that is only sold by quote does not count.5
SOC 2 Type II or ISO 27001The vendor names a SOC 2 Type II report or an ISO/IEC 27001 certification for this product or the company running it.4
Written uptime guaranteeThe vendor's terms or plan page commit in writing to an uptime percentage for the monitoring service itself, with service credits or a refund, on any public plan. Not stated means null.3
Public APIA documented public API lets you create and change monitors, available on the entry plan.3
Three or more team membersThe entry plan's price includes at least three people who can sign in to the same account, without paying per extra seat.3

Free plan and price 16 points

RuleWhat it takesPoints
Monitors on the free planThe number of uptime monitors on a free plan that is not a trial. 50 or more earns 6 points, 20 or more 5, 10 or more 4, 5 or more 2. A product with no free plan records 0.6
Entry plan priceThe entry plan (cheapest paid plan with at least 10 uptime monitors) at its regular price, in US dollars a month, billed yearly, for the smallest team the plan allows. Priced per monitor or per user, add up the cost of 10 monitors and one user. $12 or less earns 6 points, $21 or less 4, $30 or less 2, $45 or less 1. Euro prices are converted at the build's rate.6
Price with 50 monitorsThe cheapest way to get at least 50 uptime monitors with checks every 60 seconds or faster, including any priced monitor add-on, in US dollars a month, billed yearly. $15 or less earns 4 points, $25 or less 3, $40 or less 2, $60 or less 1.4

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