--- title: Typebot canonical: https://saasranked.com/software/typebot/ category: Chatbot Builders points: 65 rank: 3 of 12 facts_checked: 2026-10-09 --- # Typebot Visual chatbot builder for websites and WhatsApp with a free plan, monthly plans and source-available code. 65 points out of 100. #3 of 12 chatbot builders. Vendor: Typebot. Website: https://typebot.com/ - The free plan includes 200 chats a month and webhooks [1]. - Starter costs $39 a month for 2,000 chats; Pro costs $89 for 10,000 chats [1]. - Plans are monthly only, because pricing follows chat usage [1]. - Typebot removes its branding from Starter upward [1]. - The code is under the Functional Source License, which converts to Apache 2.0 after two years [8][9][10]. Verdict: Typebot suits builders who want a visual canvas, a documented chat API and low entry prices [1][2][7]. Starter at $39 a month covers 2,000 chats and removes branding [1]. The catch: it has no built-in inbox or knowledge base, channels are limited to web and WhatsApp, and the code is source-available rather than open source [3][5][6][9]. Best for: Developers and small teams who want a low-cost, flexible flow builder. ## Points | Criterion | Line | Value | Points | Note | |---|---|---|---|---| | Channels | Channels | Website chat widget, WhatsApp | 4/14 | Docs say bots deploy 'on your website or WhatsApp number'; pricing lists WhatsApp on Pro [1][3][12]. | | Channels | Chat API | Yes | 4/4 | Chat API: startChat and continueChat endpoints, authenticated with an API token [7]. | | Building | No-code builder | Yes | 6/6 | Typebot describes itself as a no-code platform with a visual editor [2]. | | Building | Answers from your own content | Yes | 9/9 | The OpenAI block's File Search tool can search vector stores from your own OpenAI account; no built-in knowledge base [6]. | | Building | Calls other systems | Yes | 4/4 | Native integrations and webhooks are included on the Free plan [1]. | | Running it | Handoff to a human | Yes | 8/8 | Chatwoot block opens a widget to talk to a human; a Zendesk block opens a Zendesk Messaging chat with an agent. No plan stated [5][13]. | | Running it | Built-in analytics | Yes | 6/6 | Dashboard shows views, starts and completions; drop-off per input block is revealed on Pro [4]. | | Running it | Remove vendor branding | Yes | 4/4 | Branding removed on Starter, $39 a month; no separate add-on [1]. | | Trust | SOC 2 Type II or ISO 27001 | Yes | 6/6 | Home page: 'Typebot is ISO 27001 certified'; privacy policy: information security management system certified to ISO/IEC 27001 [2][11]. | | Trust | Open source | No | 0/3 | The repository uses the Functional Source License (FSL-1.1-Apache-2.0), a source-available licence, despite 'open source' wording on the home page [2][8][9]. | | Trust | Data processing agreement | Not published | 0/2 | The privacy policy refers to an applicable Data Processing Agreement but does not publish one or offer it to every customer [11]. | | Price | Free plan | Yes | 5/5 | Free plan: 200 chats a month, unlimited typebots, webhooks, community support [1]. | | Price | Price for 1,000 conversations | $39/mo | 9/9 | Starter, $39 a month billed monthly, 2,000 chats a month. No yearly billing exists [1]. | | Independent testing | G2 AI CX evaluation | Not tested | 0/20 | G2 did not include it in the October 2026 test [14]. Not on G2's leaderboard. | ## Plans | Plan | Price | Per month (USD) | |---|---|---| | Free | Free [1] | $0 | | Starter | $39/month [1] | $39 | | Pro | $89/month [1][4] | $89 | | Enterprise | Custom quote [1] | - | Typebot says it offers only monthly plans because pricing is based on chat usage. Over the limit, the plan moves to the next tier automatically [1]. ## Strengths - Free plan with 200 chats a month, unlimited bots and webhooks [1]. - Starter at $39 a month includes 2,000 chats and no Typebot branding [1]. - Documented HTTP chat API to start and continue chats from your own app [7]. - The company says Typebot is ISO 27001 certified [2][11]. - Drop-off analytics for each input block on Pro [4]. ## Limits - Only monthly billing; no yearly discount is offered [1]. - Channels documented are website embeds and WhatsApp; WhatsApp integration is listed on Pro [1][3][12]. - Human handoff relies on a separate Chatwoot or Zendesk account [5][13]. - Answering from your own files needs a vector store in your own OpenAI account [6]. - The licence is the Functional Source License, not an OSI-approved open-source licence [9][10]. ## Vendor claims (not scored) - Typebot says it is '100% open source' on its home page, while the repository carries the Functional Source License [2][9]. ## Sources 1. [Typebot pricing](https://typebot.com/pricing), Typebot, accessed 2026-10-09 2. [Typebot home](https://typebot.com/), Typebot, accessed 2026-10-09 3. [Typebot docs: Welcome](https://docs.typebot.com/), Typebot, accessed 2026-10-09 4. [Typebot docs: Analytics](https://docs.typebot.com/results/analytics.md), Typebot, accessed 2026-10-09 5. [Typebot docs: Chatwoot block](https://docs.typebot.com/editor/blocks/integrations/chatwoot.md), Typebot, accessed 2026-10-09 6. [Typebot docs: OpenAI block](https://docs.typebot.com/editor/blocks/integrations/openai.md), Typebot, accessed 2026-10-09 7. [Typebot docs: API overview](https://docs.typebot.com/deploy/api/overview.md), Typebot, accessed 2026-10-09 8. [baptisteArno/typebot.io](https://github.com/baptisteArno/typebot.io), GitHub, accessed 2026-10-09 9. [Typebot LICENSE (Functional Source License 1.1, Apache 2.0 Future License)](https://raw.githubusercontent.com/baptisteArno/typebot.io/main/LICENSE), GitHub, accessed 2026-10-09 10. [Typebot docs: Self-hosting get started](https://docs.typebot.com/self-hosting/get-started.md), Typebot, accessed 2026-10-09 11. [Typebot privacy policy](https://typebot.com/privacy-policy), Typebot, accessed 2026-10-09 12. [Typebot docs: WhatsApp deployment](https://docs.typebot.com/deploy/whatsapp/overview.md), Typebot, accessed 2026-10-09 13. [Typebot docs: Zendesk block](https://docs.typebot.com/editor/blocks/integrations/zendesk.md), Typebot, accessed 2026-10-09 14. [AI CX Agent Evaluations, General CX leaderboard](https://www.g2.com/categories/ai-agents/agent-evaluations), G2, accessed 2026-10-08