---
title: SurveySparrow
canonical: https://saasranked.com/software/surveysparrow/
category: Survey Software
points: 72
rank: 5 of 12
facts_checked: 2026-10-08
---

# SurveySparrow

Survey platform with a free plan and a $19 a month entry plan that includes skip logic.

72 points out of 100. #5 of 12 survey tools. Vendor: SurveySparrow. Website: https://surveysparrow.com/

- The free plan allows 3 active surveys, 10 questions per survey and 75 responses per quarter [1].
- Basic costs $19 a month billed yearly and includes display and skip logic [1].
- Basic allows 2,500 responses and 100 active classic surveys; the page names no response period [1].
- SurveySparrow lets you pick an EU (Frankfurt) data centre, listed in its data processing addendum [4].
- Question piping, quotas and cross-tabulation start on the Business plan; SPSS export and SSO need Enterprise [1].

Verdict: SurveySparrow suits solo creators who want skip logic and a clear entry price, at $19 a month billed yearly [1]. Its security pages list SOC 2 Type II and ISO/IEC 27001, a published DPA and an EU data centre option [4][5]. The catch: Basic caps active surveys at 100, and piping, quotas, cross-tabs and branding controls need pricier plans [1]. Best for: Solo creators and small teams who want logic on a low-priced plan.

## Points

| Criterion | Line | Value | Points | Note |
|---|---|---|---|---|
| Price | Free plan | Yes | 6/6 | Free plan: 3 active surveys, 10 questions each, 75 responses per quarter [1]. |
| Price | Cheapest paid plan | $19/mo | 11/14 | Basic, $19 a month billed yearly; the page gives no monthly-billed price [1]. |
| Limits | Responses a month, cheapest paid plan | Not published | 0/10 | Basic lists 2,500 responses but the pricing page states no period [1]. |
| Limits | Unlimited surveys and questions | No | 0/4 | Basic allows 100 active classic surveys; questions per survey are unlimited [1]. |
| Questions and logic | Skip logic on the cheapest paid plan | Yes | 8/8 | Display and skip logic is listed on Basic [1]. |
| Questions and logic | Randomised questions or answers | Yes | 4/4 | Survey randomization is listed from Starter; the help article covers question order [1][8]. |
| Questions and logic | Multilingual surveys | Yes | 5/5 | Manual translation is listed from Starter; respondents switch language in the survey [1][12]. |
| Questions and logic | Answer piping | Yes | 3/3 | Question piping is listed from Business; the help article inserts an earlier answer into a later question [1][9]. |
| Questions and logic | Response quotas | Yes | 2/2 | Response quota control is listed from Business; the survey stops at the set number [1][6]. |
| Results | Export formats | CSV, Excel, SPSS | 6/6 | The help article documents CSV, XLSX and SPSS file exports; the pricing page lists SPSS on Enterprise only [1][2]. |
| Results | Cross-tabulation | Yes | 4/4 | Cross tabulation analysis is listed from Business [1][7]. |
| Results | Public API | Yes | 4/4 | Basic includes 500 API calls a day; the help article describes a REST API for responses [1][10]. |
| Results | Remove vendor branding | Not published | 0/4 | Business lists custom branding, but the pricing page does not say the vendor badge can be removed [1]. |
| Security and trust | Single sign-on | Yes | 4/4 | Single sign-on for account login is listed on Enterprise; the help article names Okta and ADFS [1][3]. |
| Security and trust | EU data storage | Yes | 5/5 | The data processing addendum lists EU (Frankfurt) as a data centre location chosen by customer preference [4]. |
| Security and trust | SOC 2 Type II or ISO 27001 | Yes | 7/7 | The security page lists SOC 2 Type II and ISO/IEC 27001:2022 among its compliance sections, with badges [5]. |
| Security and trust | Data processing agreement | Yes | 3/3 | A Data Processing Addendum dated 9 July 2025 is published for download [4]. |
| Security and trust | Published accessibility report | Not published | 0/4 | Not published on the vendor's help pages: the WCAG article names no conformance level and no VPAT [13]. |
| Security and trust | Open source | Not published | 0/3 | Not published on the vendor's GitHub page: it lists only SDKs and plugins, not the survey app [11]. |

## Plans

| Plan | Price | Per month (USD) |
|---|---|---|
| Free | Free [1] | $0 |
| Basic | $19/month, billed yearly [1] | $19 |
| Starter | $49/month, billed yearly [1] | $49 |
| Business | $99/month, billed yearly [1] | $99 |

The pricing page offers quarterly or yearly billing; the listed monthly prices are shown under yearly billing [1].

## Strengths

- Skip logic is included from the $19 Basic plan [1].
- The data processing addendum lists an EU (Frankfurt) data centre among its locations [4].
- The security page lists SOC 2 Type II and ISO/IEC 27001 [5].
- Responses export as CSV and XLSX, with SPSS on Enterprise [1][2].
- A REST API is documented, with 500 calls a day on Basic [1][10].

## Limits

- Basic caps active classic surveys at 100 [1].
- Piping, quotas and cross-tabulation need Business, which costs $99 a month [1].
- Single sign-on and SPSS export are Enterprise-only [1].
- The pricing page gives no response period for paid plans and shows the free plan as 75 per quarter in one place and 50 per month in another [1].

## Sources

1. [SurveySparrow pricing](https://surveysparrow.com/pricing/), SurveySparrow, accessed 2026-10-08
2. [Exporting survey responses](https://support.surveysparrow.com/hc/en/articles/7078817396637-Exporting-Survey-Responses/), SurveySparrow Help Center, accessed 2026-10-08
3. [Single Sign-On](https://support.surveysparrow.com/hc/en/articles/7109553982493-Single-Sign-On/), SurveySparrow Help Center, accessed 2026-10-08
4. [Data Processing Addendum](https://surveysparrow.com/legal/dpa/), SurveySparrow, accessed 2026-10-08
5. [Legal and security](https://surveysparrow.com/legal/security/), SurveySparrow, accessed 2026-10-08
6. [What is Quota Management?](https://support.surveysparrow.com/hc/en/articles/7079284626717-What-is-Quota-Management/), SurveySparrow Help Center, accessed 2026-10-08
7. [Cross-tabulation analysis](https://support.surveysparrow.com/hc/en/articles/7110843008797-Cross-tabulation-analysis/), SurveySparrow Help Center, accessed 2026-10-08
8. [Randomization](https://support.surveysparrow.com/hc/en/articles/9805714645-randomization/), SurveySparrow Help Center, accessed 2026-10-08
9. [Make Your Surveys Smarter With Question Piping](https://support.surveysparrow.com/hc/en/articles/7109707530781-Make-Your-Surveys-Smarter-With-Question-Piping/), SurveySparrow Help Center, accessed 2026-10-08
10. [Integrating with third-party applications using SurveySparrow API](https://support.surveysparrow.com/hc/en/articles/7080599894173-Integrating-with-Third-party-applications-using-SurveySparrow-API/), SurveySparrow Help Center, accessed 2026-10-08
11. [SurveySparrow on GitHub](https://github.com/surveysparrow), GitHub, accessed 2026-10-08
12. [Changing the Survey Language](https://support.surveysparrow.com/hc/en/articles/7081003110813-Changing-the-Survey-Language/), SurveySparrow Help Center, accessed 2026-10-08
13. [Ensuring WCAG Compliance](https://support.surveysparrow.com/hc/en/articles/8230663754141-Ensuring-WCAG-Compliance-Enhancing-Survey-Accessibility-in-SurveySparrow/), SurveySparrow Help Center, accessed 2026-10-08