--- title: SurveyMonkey canonical: https://saasranked.com/software/surveymonkey/ category: Survey Software points: 79 rank: 3 of 12 facts_checked: 2026-10-08 --- # SurveyMonkey Survey builder with a free plan, skip logic and SPSS export, and SSO and EU storage on Enterprise. 79 points out of 100. #3 of 12 survey tools. Vendor: SurveyMonkey. Website: https://www.surveymonkey.com/ - The free Basic plan allows unlimited surveys with up to 10 questions each [1]. - Advantage includes unlimited surveys and questions, skip logic and 15,000 responses a year [1]. - Paid plans charge 0.50 zloty for each response over the limit; the price page shows no US dollar prices [1]. - SurveyMonkey says it has been ISO 27001-certified since 2019 and lists SOC 2 Type II [3]. - Single sign-on, API access and an EU data center are listed only under Enterprise [2]. Verdict: SurveyMonkey suits people who want skip logic, randomisation, piping, quotas, crosstabs and SPSS export from one hosted tool [1][2]. It lists SOC 2 Type II and ISO 27001 and links an accessibility conformance report [3][5]. The catch: the free plan caps surveys at 10 questions, and the price page lists zloty only, so no dollar price is scored [1]. Best for: Teams that want skip logic and analysis tools in one hosted product. ## Points | Criterion | Line | Value | Points | Note | |---|---|---|---|---| | Price | Free plan | Yes | 6/6 | Basic is free with unlimited surveys of up to 10 questions; response viewing is limited per survey [1]. | | Price | Cheapest paid plan | Not published | 0/14 | Pricing page shows zloty only (Advantage PLN 149 a month, billed yearly); no US dollar price is shown [1]. | | Limits | Responses a month, cheapest paid plan | 1250 | 10/10 | Advantage, the cheapest plan on the page: 15,000 responses a year, 1,250 a month. Standard allows 1,000 a month [1]. | | Limits | Unlimited surveys and questions | Yes | 4/4 | Advantage lists unlimited surveys and unlimited questions [1]. | | Questions and logic | Skip logic on the cheapest paid plan | Yes | 8/8 | Standard lists skip logic; Advantage includes everything in Standard [1]. | | Questions and logic | Randomised questions or answers | Yes | 4/4 | Team Advantage includes randomizing questions, pages and answer choices; Premier adds block randomization [2][1]. | | Questions and logic | Multilingual surveys | Yes | 5/5 | Multilingual surveys are listed on Premier and Team Advantage [1][2]. | | Questions and logic | Answer piping | Yes | 3/3 | Question and answer piping is listed on Team Advantage [2]. | | Questions and logic | Response quotas | Yes | 2/2 | Response quotas are listed on Team Advantage [2]. | | Results | Export formats | CSV, Excel, SPSS | 6/6 | Team Advantage lists export as CSV, XLS, PPT or PDF, and export to SPSS [2]. | | Results | Cross-tabulation | Yes | 4/4 | Crosstabs are listed on Premier and Team Premier [1][2]. | | Results | Public API | Not published | 0/4 | The plan comparison lists API access under Enterprise only; no plan with a public price lists it [2]. | | Results | Remove vendor branding | Yes | 4/4 | Premier lists white-label branding; Team Premier lists removing the SurveyMonkey footer [1][2]. | | Security and trust | Single sign-on | Yes | 4/4 | Single sign-on is listed on the Enterprise plan [2]. | | Security and trust | EU data storage | Yes | 5/5 | Enterprise offers a US, Canada or EU data center; the trust page lists AWS storage in Ireland [2][3]. | | Security and trust | SOC 2 Type II or ISO 27001 | Yes | 7/7 | Trust page lists SOC 2 Type II and says SurveyMonkey has been ISO 27001-certified since 2019 [3]. | | Security and trust | Data processing agreement | Yes | 3/3 | The GDPR page links a data processing addendum form for customers who bought from SurveyMonkey EU [4]. | | Security and trust | Published accessibility report | Yes | 4/4 | Help article links a VPAT 2.5 conformance report against WCAG 2.2 AA, updated September 2026 [5]. | | Security and trust | Open source | Not published | 0/3 | Not published on the vendor's trust page [3]. | ## Plans | Plan | Price | Per month (USD) | |---|---|---| | Basic | Free [1] | $0 | | Standard | PLN 159/month [1] | - | | Advantage | PLN 149/month, billed yearly [1] | - | | Premier | PLN 299/month, billed yearly [1] | - | The pricing page lists Polish zloty only, so no US dollar price is recorded [1]. ## Strengths - Team Advantage lists skip logic, randomisation, piping, response quotas and multilingual surveys [2]. - Exports include CSV, XLS and SPSS [2]. - Publishes an accessibility conformance report (VPAT, WCAG 2.2 AA, updated September 2026) [5]. - Names SOC 2 Type II and ISO 27001 on its trust page [3]. ## Limits - The free Basic plan allows 10 questions per survey and limits how many responses you can view [1]. - Single sign-on, API access and a choice of EU data center are Enterprise-only [2]. - Block randomization, white-label surveys and crosstabs start on Premier [1][2]. - Responses over the plan limit cost extra on paid plans [1]. ## Vendor claims (not scored) - SurveyMonkey says it has held SOC 2 certification since 2021 and ISO 27001 certification since 2019 [3]. ## Sources 1. [SurveyMonkey pricing for individuals](https://www.surveymonkey.com/pricing/individual/), SurveyMonkey, accessed 2026-10-08 2. [SurveyMonkey plan comparison for teams and Enterprise](https://www.surveymonkey.com/pricing/details/), SurveyMonkey, accessed 2026-10-08 3. [SurveyMonkey Trust Center](https://www.surveymonkey.com/learn/trust-center/), SurveyMonkey, accessed 2026-10-08 4. [SurveyMonkey GDPR compliance](https://www.surveymonkey.com/mp/gdpr/), SurveyMonkey, accessed 2026-10-08 5. [Accessibility](https://help.surveymonkey.com/en/create/accessibility/), SurveyMonkey Help Center, accessed 2026-10-08