---
title: SleekFlow
canonical: https://saasranked.com/software/sleekflow/
category: WhatsApp Customer Service Software
points: 83
rank: 2 of 11
facts_checked: 2026-10-09
---

# SleekFlow

Team inbox for WhatsApp, Instagram and SMS with a 7-day trial of the Pro plan.

83 points out of 100. #2 of 11 WhatsApp customer service platforms. Vendor: SleekFlow. Website: https://sleekflow.io/

- Essential costs $49 a month billed yearly and includes 3 user seats and an omnichannel inbox [1].
- A WhatsApp number adds a $15 a month hosting fee; message fees are billed separately [1].
- Pro costs $109 a month billed yearly, with 10 seats, AI agents, broadcasts and a flow builder [1].
- Every new account gets a 7-day Pro trial with no credit card [1].
- SleekFlow names SOC 2 Type II and ISO/IEC 27001:2022 on its trust page [2].

Verdict: SleekFlow suits teams that want WhatsApp plus Instagram, Messenger, SMS and Telegram in one inbox, with broadcasts and an AI agent on Pro [1][3]. It names SOC 2 Type II and ISO 27001 and lists all four named integrations across its plans [1][2]. The catch: Essential has no AI agent or broadcasts, the $15 number fee is extra, and its Email channels are marked coming soon [1][3]. Best for: Teams that want broadcasts, a no-code flow builder and an AI agent in one tool.

## Points

| Criterion | Line | Value | Points | Note |
|---|---|---|---|---|
| Price and fees | Cheapest plan for 3 agents | $64/mo | 9/12 | Essential $49 a month billed yearly (3 seats) plus the $15 a month WhatsApp number hosting fee [1]. |
| Price and fees | Price of one more agent | $15/mo | 2/3 | Extra seat on Essential is $15; the page does not state the billing term, so read as monthly [1]. |
| Price and fees | Free plan with WhatsApp | Not published | 0/3 | The pricing page lists four plans, none free [1]. A live chat page mentions a free plan for website chat; WhatsApp use is not stated [14]. |
| Price and fees | Free trial of 7 days or more | Yes | 2/2 | Every new user gets a 7-day Pro trial with no credit card [1]. |
| Price and fees | Meta message fees | at_cost | 6/6 | Help article says WhatsApp messaging fees are charged by Meta. The pricing page points to a rate card [11][1]. |
| Team inbox | Automatic chat assignment | Yes | 6/6 | Simple automations assign incoming chats by round-robin across online teammates [6]. Essential lists simple automations [1]. |
| Team inbox | Internal notes | Yes | 3/3 | Agents switch to an Internal Note tab in the inbox and can mention a teammate [5]. |
| Team inbox | Satisfaction survey on WhatsApp | Not published | 0/3 | Not published on the vendor's pricing, analytics or chatbot pages [1][8][9]. A CX Intelligence add-on scores CSAT without surveys. |
| Team inbox | Agent and response-time reports | Yes | 5/5 | A response performance dashboard shows average and first reply time [8]. Basic analytics sits on Essential [1]. |
| Team inbox | Agent mobile app | Yes | 3/3 | Help center says the mobile app supports iOS and Android, via the App Store and Google Play [7]. |
| Automation and broadcasts | No-code chatbot builder | Yes | 8/8 | No-code flow builder with a click-to-add interface, on Pro [9][1]. |
| Automation and broadcasts | AI agent from your help content | Yes | 7/7 | Pro includes an AI agent trained on your product info and FAQs that hands over to humans [9][1]. |
| Automation and broadcasts | Template broadcasts | Yes | 7/7 | Broadcast campaigns are on Pro; message fees are charged separately [1]. |
| Channels and integrations | Keeps the WhatsApp Business app | Yes | 4/4 | Blog says you can use the WhatsApp API and the WhatsApp Business app on one number; no plan limits stated [10]. |
| Channels and integrations | Other channels | Instagram, Facebook Messenger, SMS, Telegram | 4/6 | Channels page lists these four; Gmail and Outlook are marked coming soon, website live chat is not shown as an inbox channel [3][4]. |
| Channels and integrations | Named integrations | Shopify, HubSpot, Salesforce, Zapier | 8/8 | Pricing table: Shopify and Zapier on Pro, HubSpot on Premium, Salesforce on Enterprise [1]. |
| Channels and integrations | Public API and webhooks | Yes | 4/4 | Help center documents a RESTful Platform API [12]; a webhook trigger node receives incoming webhooks on Premium and Enterprise [13][1]. |
| Security and trust | SOC 2 Type II or ISO 27001 | Yes | 5/5 | Trust center lists SOC 2 Type II and ISO/IEC 27001:2022 as certified [2]. |
| Security and trust | Open source | Not published | 0/3 | Not published on the vendor's pricing or trust pages [1][2]. |
| Security and trust | Single sign-on | Not published | 0/2 | Pricing lists single sign-on for Enterprise but no page names SAML or OIDC [1][2]. |

## Plans

| Plan | Price | Per month (USD) |
|---|---|---|
| Essential | $49/month, billed yearly ($69 monthly) [1] | $49 |
| Pro | $109/month, billed yearly ($139 monthly) [1] | $109 |
| Premium | $279/month, billed yearly ($349 monthly) [1] | $279 |
| Enterprise | Custom [1] | - |

Essential is the cheapest plan and the page says it is rolling out by country [1]. Each WhatsApp number adds $15 a month; Meta message fees are separate [1].

## Strengths

- Names SOC 2 Type II attestation and ISO/IEC 27001:2022 certification [2].
- Coexistence lets one number run in the API and the WhatsApp Business app together [10].
- Round-robin routing, internal notes and an iOS and Android app are documented [5][6][7].
- Shopify, Zapier, HubSpot and Salesforce are all named across its plans [1][3].

## Limits

- Essential has no AI agent or broadcasts; they start on Pro at $109 a month [1].
- A $15 a month hosting fee applies to each WhatsApp number [1].
- Gmail, Outlook and VoIP are marked coming soon on the channels page [3].
- Extra seats cost $15 on Essential and $25 on Pro and Premium [1].

## Vendor claims (not scored)

- SleekFlow says over 7,000 enterprises in 70 countries are achieving success with it [3].

## Sources

1. [SleekFlow Pricing (US)](https://sleekflow.io/en-us/pricing), SleekFlow, accessed 2026-10-09
2. [SleekFlow Trust Center](https://sleekflow.io/trust-center), SleekFlow, accessed 2026-10-09
3. [All channels and integrations](https://sleekflow.io/channels-integrations), SleekFlow, accessed 2026-10-09
4. [Omnichannel Team Inbox](https://sleekflow.io/inbox), SleekFlow, accessed 2026-10-09
5. [Assigning and collaborating on conversations](https://help.sleekflow.io/en_US/inbox/assigning-and-collaborating-on-conversations), SleekFlow Help Center, accessed 2026-10-09
6. [Simple automations](https://help.sleekflow.io/en_US/general-settings/simple-automations-), SleekFlow Help Center, accessed 2026-10-09
7. [Downloading SleekFlow mobile](https://help.sleekflow.io/en_US/sleekflow-mobile-app/downloading-sleekflow-mobile-app), SleekFlow Help Center, accessed 2026-10-09
8. [Analytics](https://sleekflow.io/analytics), SleekFlow, accessed 2026-10-09
9. [WhatsApp chatbot platform](https://sleekflow.io/solutions/whatsapp-chatbot-platform), SleekFlow, accessed 2026-10-09
10. [WhatsApp coexistence](https://sleekflow.io/blog/whatsapp-coexistence), SleekFlow Blog, accessed 2026-10-09
11. [WhatsApp Business API Pricing](https://help.sleekflow.io/en_US/whatsapp/pricing), SleekFlow Help Center, accessed 2026-10-09
12. [Platform API integration](https://help.sleekflow.io/en_US/integrations/platform-api-integration), SleekFlow Help Center, accessed 2026-10-09
13. [Configuring webhook trigger nodes](https://help.sleekflow.io/en_US/advanced-flow-builder-triggers/configuring-webhook-trigger-nodes-afb), SleekFlow Help Center, accessed 2026-10-09
14. [Website live chat](https://sleekflow.io/live-chat), SleekFlow, accessed 2026-10-09