--- title: SiteGPT canonical: https://saasranked.com/software/sitegpt/ category: Chatbot Builders points: 60 rank: 7 of 12 facts_checked: 2026-10-09 --- # SiteGPT Website chatbot trained on your pages and files, from $39 a month billed yearly, with a SOC 2 Type II report. 60 points out of 100. #7 of 12 chatbot builders. Vendor: SiteGPT. Website: https://sitegpt.ai/ - Starter costs $39 a month billed yearly ($468 a year), or $59 monthly, with up to 4,000 GPT-4.1 mini messages [1]. - There is no free plan, only a 7-day trial that needs a card [1]. - Slack, Messenger and other chat tools need Growth ($79 a month billed yearly) or higher [1][4]. - WhatsApp is a $39 a month add-on billed yearly, and removing the SiteGPT branding costs the same [1][4]. - The security page says SiteGPT completed a SOC 2 Type II examination and does not hold ISO 27001 [3]. Verdict: SiteGPT suits small sites that want a bot trained on their own pages, files and apps, with an API, handoff and a SOC 2 Type II report [1][2][3]. Starter is $39 a month on yearly billing for 4,000 mini-model messages [1]. The catch: no free plan, no flow builder, no live data lookups, and API access, chat integrations and analytics trends start at Growth [1][2][4]. Best for: Small sites that want a bot answering from their own content, with Slack, Messenger or WhatsApp on top. ## Points | Criterion | Line | Value | Points | Note | |---|---|---|---|---| | Channels | Channels | Website chat widget, WhatsApp, Facebook Messenger, Slack or Microsoft Teams | 8/14 | Website embed [2]; Slack and Messenger need Growth, WhatsApp is an add-on on any plan [9][1]. | | Channels | Chat API | Yes | 4/4 | API v2 includes a send-message endpoint; API access starts on Growth [4][7]. | | Building | No-code builder | No | 0/6 | Docs say you do not write conversation flows; the bot is set up with sources, instructions and settings [8]. | | Building | Answers from your own content | Yes | 9/9 | Trains on website URLs, sitemaps, files and connected apps; all paid plans [2][1]. | | Building | Calls other systems | Yes | 4/4 | Webhooks post messages, new leads and escalations to your URL; they need Scale or the webhook add-on. The bot cannot look up live data [11][8]. | | Running it | Handoff to a human | Yes | 8/8 | Team members take over chats from the dashboard's Chat History view and release them back to AI [5]. | | Running it | Built-in analytics | Yes | 6/6 | Analytics page shows conversations, escalations to a person and leads on every plan; outcomes on Scale [6]. | | Running it | Remove vendor branding | Yes | 4/4 | Remove SiteGPT Branding is a $39 a month add-on, billed $468 yearly [1]. | | Trust | SOC 2 Type II or ISO 27001 | Yes | 6/6 | Security docs say SiteGPT completed a SOC 2 Type II examination [3]. | | Trust | Open source | Not published | 0/3 | The GitHub organisation holds MIT-licensed SDK and tool repositories, none for the chatbot product [10]. | | Trust | Data processing agreement | Yes | 2/2 | Security docs say a DPA copy can be downloaded from the vendor's legal pages; Enterprise customers sign it [3]. | | Price | Free plan | No | 0/5 | Pricing page says there is no free plan; plans start with a trial [1]. | | Price | Price for 1,000 conversations | $39/mo | 9/9 | Starter, $468 a year billed yearly, up to 4,000 GPT-4.1 mini messages a month [1]. | | Independent testing | G2 AI CX evaluation | Not tested | 0/20 | G2 did not include it in the October 2026 test [12]. Not on G2's leaderboard. | ## Plans | Plan | Price | Per month (USD) | |---|---|---| | Starter | $39/month billed yearly ($59 monthly) [1] | $39 | | Growth | $79/month billed yearly ($129 monthly) [1][4] | $79 | | Scale | $259/month billed yearly ($429 monthly) [1][4] | $259 | | Enterprise | Custom [1] | - | A message counts both the question and the AI's reply. A pack of 5,000 extra messages is $59 a month, or $39 a month as a yearly add-on [1]. ## Strengths - Learns from websites, YouTube, files and apps such as Notion and Google Drive [2]. - A team member can take over a chat in the dashboard and release it back to the bot [5]. - Analytics tiles show conversations, escalations and leads on every plan [6]. - Names a SOC 2 Type II examination on its security page [3]. - API v2 has a send-message endpoint, plus a CLI, MCP server and SDKs [4][7]. ## Limits - No free plan; the 7-day trial needs a credit card [1]. - The docs say the chatbot does not look up live data or browse the internet [8]. - Instagram has no integration, and Telegram, Teams and voice are not listed [9]. - API access and chat integrations are not on Starter [1][4]. - The data processing agreement is signed with Enterprise customers; other plans rely on the Terms [3]. ## Sources 1. [SiteGPT pricing](https://sitegpt.ai/pricing.md), SiteGPT, accessed 2026-10-09 2. [SiteGPT home page](https://sitegpt.ai/), SiteGPT, accessed 2026-10-09 3. [Security and data handling](https://sitegpt.ai/docs/account/security.md), SiteGPT, accessed 2026-10-09 4. [Plans and limits](https://sitegpt.ai/docs/reference/plans-and-limits.md), SiteGPT, accessed 2026-10-09 5. [Conversations and human handoff](https://sitegpt.ai/docs/concepts/conversations-and-handoff.md), SiteGPT, accessed 2026-10-09 6. [Track chatbot performance with analytics](https://sitegpt.ai/docs/guides/monitor/analytics.md), SiteGPT, accessed 2026-10-09 7. [SiteGPT documentation index](https://sitegpt.ai/docs/llms.txt), SiteGPT, accessed 2026-10-09 8. [What is SiteGPT](https://sitegpt.ai/docs/introduction/what-is-sitegpt.md), SiteGPT, accessed 2026-10-09 9. [Integrations overview](https://sitegpt.ai/docs/integrations/overview.md), SiteGPT, accessed 2026-10-09 10. [SiteGPT on GitHub](https://github.com/sitegpt), GitHub, accessed 2026-10-09 11. [Webhooks (developer reference)](https://sitegpt.ai/docs/developers/webhooks.md), SiteGPT, accessed 2026-10-09 12. [AI CX Agent Evaluations, General CX leaderboard](https://www.g2.com/categories/ai-agents/agent-evaluations), G2, accessed 2026-10-08