--- title: Jotform canonical: https://saasranked.com/software/jotform/ category: Form Builder Software points: 81 rank: 5 of 11 facts_checked: 2026-10-08 --- # Jotform Form builder with a free plan, many form features and HIPAA support on its Gold plan. 81 points out of 100. #5 of 11 form builders. Vendor: Jotform Inc.. Website: https://www.jotform.com/ - The free plan allows 100 submissions a month and 5 active forms [1]. - Bronze costs $34 a month billed yearly ($408 a year) and allows 1,000 submissions a month [1]. - HIPAA features start on Gold, at $99 a month billed yearly [1][2]. - Stripe, PayPal and Square payment connections are built in [13][14][15]. - Jotform offers a data processing addendum and EU-only data storage [4][5]. Verdict: Jotform suits people who want logic, payments, signatures and PDFs in one builder, and who may need HIPAA support later [6][7][12][2]. The free plan is small at 100 submissions a month, and the first paid plan is $34 a month [1]. The catch: HIPAA needs Gold, and Jotform's SOC 2 certified environment is an Enterprise upgrade [1][3]. Best for: Teams that need many form features, payments and HIPAA support. ## Points | Criterion | Line | Value | Points | Note | |---|---|---|---|---| | Free plan | Free plan | Yes | 6/6 | Starter plan is free: 100 submissions a month and 5 active forms [1]. | | Free plan | Submissions on the free plan | 100 | 2/6 | Starter allows 100 submissions a month [1]. | | Building forms | Conditional logic | Yes | 8/8 | Feature page describes showing, hiding and skipping fields or pages from earlier answers [7]. | | Building forms | Calculated fields | Yes | 4/4 | Form Calculation widget does simple and advanced calculations on form answers [8][11]. | | Building forms | File upload field | Yes | 5/5 | File Upload field collects files; every plan lists an upload space limit [6][1]. | | Building forms | Multi-page forms | Yes | 3/3 | Feature list names 'Multi Part / Page Forms': a form can be split into several sections [19]. | | Building forms | Save and resume later | Yes | 4/4 | Save & Continue Later lets respondents save answers and finish later [9]. | | Building forms | Signature field | Yes | 5/5 | Free Signature widget collects e-signatures in forms; signers sign by drawing or typing [20][11]. | | Payments and data | Online payments | Yes | 5/5 | Forms accept card payments through Stripe, PayPal and Square; payment quotas exist on every plan [13][1]. | | Payments and data | Payment processors | Stripe, PayPal, Square | 6/6 | Each processor has its own integration page for taking payments in a form [13][14][15]. | | Payments and data | Answers as PDF | Yes | 4/4 | PDF Editor turns each submission into a PDF automatically and can attach it to emails; offered in every plan [12]. | | Payments and data | Built-in connections | Google Sheets, Zapier, Webhooks | 6/6 | Help article covers Google Sheets sync; Zapier and webhook integration pages exist [16][17][18]. | | Privacy and compliance | HIPAA support | Yes | 8/8 | Pricing lists HIPAA features on Gold; Jotform signs a BAA for covered entities using HIPAA features [1][2]. | | Privacy and compliance | SOC 2 Type II or ISO 27001 | No | 0/5 | Standard plans only align with SOC 2 principles; a certified environment is an Enterprise upgrade. ISO 27001 not claimed [3]. | | Privacy and compliance | GDPR data processing agreement | Yes | 4/4 | Jotform offers a data processing addendum, in English or German, through an online request form [4]. | | Privacy and compliance | EU data storage | Yes | 3/3 | Data can be stored on Jotform's EU servers in Germany by turning on an account setting [3][5]. | | Price | Submissions on cheapest paid plan | 1000 | 2/6 | Bronze, the cheapest paid plan, allows 1,000 submissions a month [1]. | | Price | Cheapest paid plan | $34/mo | 6/12 | Bronze, $408 a year billed yearly; $39 a month if billed monthly [1]. | ## Plans | Plan | Price | Per month (USD) | |---|---|---| | Starter | Free [1] | $0 | | Bronze | $408/year [1] | $34 | | Silver | $468/year [1] | $39 | | Gold | $1,188/year [1] | $99 | | Enterprise | Custom [1][3] | - | ## Strengths - Conditional logic, save-and-continue-later, file upload and e-signatures are all described as features [6][7][9][10]. - Stripe, PayPal and Square payment connections are listed [13][14][15]. - Each submission can be turned into a PDF automatically, and attached to emails [12]. - HIPAA features are on Gold and Enterprise; Jotform signs a BAA for covered entities [1][2]. - A data processing addendum can be requested online, and data can be kept on EU servers [4][5]. ## Limits - The free plan allows only 100 submissions a month and 5 forms [1]. - HIPAA features are not available on Bronze or Silver [1]. - The dedicated SOC 2 certified environment is an Enterprise upgrade; standard plans only align with SOC 2 principles [3]. - Bronze allows 1,000 submissions a month; 10,000 needs Gold at $99 a month [1]. ## Vendor claims (not scored) - Jotform says it offers 40+ payment gateway integrations [6]. ## Sources 1. [Jotform pricing](https://www.jotform.com/pricing/), Jotform, accessed 2026-10-08 2. [Jotform HIPAA compliance](https://www.jotform.com/hipaa/), Jotform, accessed 2026-10-08 3. [Jotform security](https://www.jotform.com/security/), Jotform, accessed 2026-10-08 4. [Jotform Data Processing Addendum](https://www.jotform.com/dpa), Jotform, accessed 2026-10-08 5. [EU Safe Forms](https://www.jotform.com/eu-safe-forms/), Jotform, accessed 2026-10-08 6. [Jotform features](https://www.jotform.com/features/), Jotform, accessed 2026-10-08 7. [Conditional logic](https://www.jotform.com/features/conditional-logic/), Jotform, accessed 2026-10-08 8. [Form calculation](https://www.jotform.com/features/form-calculation/), Jotform, accessed 2026-10-08 9. [Save and continue later](https://www.jotform.com/features/save-and-continue/), Jotform, accessed 2026-10-08 10. [Electronic signature forms](https://www.jotform.com/features/electronic-signature-form/), Jotform, accessed 2026-10-08 11. [Jotform widgets](https://www.jotform.com/widgets/), Jotform, accessed 2026-10-08 12. [Jotform PDF Editor](https://www.jotform.com/products/pdf-editor/), Jotform, accessed 2026-10-08 13. [Jotform Stripe integration](https://www.jotform.com/integrations/stripe), Jotform, accessed 2026-10-08 14. [Jotform PayPal integration](https://www.jotform.com/integrations/paypal), Jotform, accessed 2026-10-08 15. [Jotform Square integration](https://www.jotform.com/integrations/square), Jotform, accessed 2026-10-08 16. [How to integrate forms with Google Sheets](https://www.jotform.com/help/228-how-to-integrate-forms-with-google-sheets/), Jotform, accessed 2026-10-08 17. [Jotform Webhooks integration](https://www.jotform.com/integrations/webhooks), Jotform, accessed 2026-10-08 18. [Jotform Zapier integration](https://www.jotform.com/integrations/zapier), Jotform, accessed 2026-10-08 19. [Jotform form builder features](https://www.jotform.com/features/form-builder), Jotform, accessed 2026-10-08 20. [Signature - Form Widgets](https://www.jotform.com/widgets/signature/), Jotform, accessed 2026-10-08