--- title: Alchemer canonical: https://saasranked.com/software/alchemer/ category: Survey Software points: 79 rank: 2 of 12 facts_checked: 2026-10-08 --- # Alchemer Research-grade survey tool with deep logic, translations, quotas and SPSS export, priced per user. 79 points out of 100. #2 of 12 survey tools. Vendor: Alchemer. Website: https://www.alchemer.com/ - Collaborator costs $315 per user a year ($55 a month) with unlimited surveys and 75,000 responses a year [1]. - Professional costs $1,075 and Full Access $1,895 per user a year; both are limited to 3 users [1]. - SPSS export needs the Full Access licence [4]. - All paid accounts have the Powered by logo turned off by default [13]. - Alchemer shows an AICPA SOC 2 Type 2 badge and links an ISO/IEC 27001 certificate [2]. Verdict: Alchemer suits researchers who need randomisation, quotas, translations, crosstab reports and SPSS export, and who can pay per user [1][4][5][6][7][9]. Unlimited surveys and questions start at the cheapest plan [1]. The catch: API access and SSO are tied to quote-priced business platform accounts, and the page does not show which plan includes survey logic [1]. Best for: Researchers who need complex logic and exports for a small team. ## Points | Criterion | Line | Value | Points | Note | |---|---|---|---|---| | Price | Free plan | Yes | 6/6 | The FAQ says Alchemer offers a free plan with limited features and responses [1]. | | Price | Cheapest paid plan | $26.25/mo | 8/14 | Collaborator, $315 per user a year billed yearly; $55 a month billed monthly [1]. | | Limits | Responses a month, cheapest paid plan | 6250 | 10/10 | Collaborator allows 75,000 responses a year, 6,250 a month; the page says monthly limits also apply [1]. | | Limits | Unlimited surveys and questions | Yes | 4/4 | Collaborator lists unlimited surveys; the features overview says there is no limit on questions per survey [1]. | | Questions and logic | Skip logic on the cheapest paid plan | Not published | 0/8 | Not published by plan: the plan table names survey logic but does not show which plans include it [1]. | | Questions and logic | Randomised questions or answers | Yes | 4/4 | Help centre: randomize questions, pages and answer options [5]. | | Questions and logic | Multilingual surveys | Yes | 5/5 | The translation tool builds one survey with several translated languages [7]. | | Questions and logic | Answer piping | Yes | 3/3 | Merge codes pull a respondent's earlier answers into later question text [8]. | | Questions and logic | Response quotas | Yes | 2/2 | Quotas set limits on responses, on the whole survey or on a segment [6]. | | Results | Export formats | CSV, Excel, SPSS | 6/6 | Help centre documents CSV and Excel export, plus SPSS export on the Full Access licence [3][4]. | | Results | Cross-tabulation | Yes | 4/4 | The Crosstab report cross-tabulates two or more questions with banner and stub questions [9]. | | Results | Public API | No | 0/4 | API access and webhooks are enterprise-only; the pricing FAQ lists business platform accounts, which are quote-priced [1][14]. | | Results | Remove vendor branding | Yes | 4/4 | All paid accounts have the Powered by logo turned off by default [13]. | | Security and trust | Single sign-on | Yes | 4/4 | Pricing page lists SSO under Platform plans; a help article covers managing SSO connections [1][10]. | | Security and trust | EU data storage | Yes | 5/5 | The sign-up form offers a data center of US, CA, EU or AU [1]; the security page says customers select their data region [2]. | | Security and trust | SOC 2 Type II or ISO 27001 | Yes | 7/7 | Security page shows an AICPA SOC 2 Type 2 badge and links an ISO/IEC 27001 certificate; no auditor or date is stated [2]. | | Security and trust | Data processing agreement | Yes | 3/3 | Account administrators can review and accept a DPA inside the application [11]. | | Security and trust | Published accessibility report | Yes | 4/4 | The accessibility compliance article links Alchemer's Voluntary Product Accessibility Template [12]. | | Security and trust | Open source | Not published | 0/3 | Not published on the vendor's security page [2]. | ## Plans | Plan | Price | Per month (USD) | |---|---|---| | Free | Free [1] | $0 | | Collaborator | $315/user/year ($55/user/month) [1] | $26.25 | | Professional | $1,075/user/year ($165/user/month) [1] | $89.58 | | Full Access | $1,895/user/year ($275/user/month) [1][4] | $157.92 | | Platform | Custom quote [1] | - | Prices are per user. Annual billing is shown at $315, against $55 a month billed monthly [1]. ## Strengths - Unlimited surveys and no limit on questions per survey on every self-serve paid plan [1]. - Randomisation, quotas, translated surveys, crosstab reports and piping are documented in the help centre [5][6][7][8][9]. - Export raw data to CSV or Excel, and to SPSS on Full Access [3][4]. - Account administrators can sign a data processing addendum inside the app [11]. ## Limits - Pricing is per user: Professional is $1,075 and Full Access $1,895 per user a year [1]. - API access is listed for business platform accounts only [1][14]. - SPSS export needs the Full Access licence [4]. - Annual response limits are shown, but monthly limits also apply and are not listed [1]. ## Sources 1. [Plans and Pricing](https://www.alchemer.com/plans-pricing/), Alchemer, accessed 2026-10-08 2. [Enterprise Quality Data Security](https://www.alchemer.com/security/), Alchemer, accessed 2026-10-08 3. [Alchemer Survey Exports](https://help.alchemer.com/help/exports), Alchemer Help, accessed 2026-10-08 4. [SPSS Export](https://help.alchemer.com/help/spss), Alchemer Help, accessed 2026-10-08 5. [Randomize Answers](https://help.alchemer.com/help/randomization), Alchemer Help, accessed 2026-10-08 6. [Survey Quotas](https://help.alchemer.com/help/survey-quotas-category), Alchemer Help, accessed 2026-10-08 7. [Translations](https://help.alchemer.com/help/translations), Alchemer Help, accessed 2026-10-08 8. [Merge Codes: Dynamically Populate Data](https://help.alchemer.com/help/merge-codes), Alchemer Help, accessed 2026-10-08 9. [Crosstab Report](https://help.alchemer.com/help/cross-tab-report), Alchemer Help, accessed 2026-10-08 10. [Manage SSO Connections](https://help.alchemer.com/help/manage-sso-connections), Alchemer Help, accessed 2026-10-08 11. [Complete a Data Processing Addendum (DPA)](https://help.alchemer.com/help/complete-a-dpa), Alchemer Help, accessed 2026-10-08 12. [Alchemer's Accessibility Compliance](https://help.alchemer.com/help/alchemer-accessibility-compliance), Alchemer Help, accessed 2026-10-08 13. [White Label a Survey](https://help.alchemer.com/help/white-label-a-survey), Alchemer Help, accessed 2026-10-08 14. [Restrict API Access](https://help.alchemer.com/help/restrict-api-access), Alchemer Help, accessed 2026-10-08