--- title: Aha! Ideas canonical: https://saasranked.com/software/aha-ideas/ category: Customer Feedback Software points: 69 rank: 7 of 10 facts_checked: 2026-10-09 --- # Aha! Ideas Ideas portals where customers submit and vote, priced per user with a three-user minimum. 69 points out of 100. #7 of 10 customer feedback tools. Vendor: Aha! Labs Inc.. Website: https://www.aha.io/product/ideas - Essentials costs $39 per user a month on annual billing, with a minimum of 3 paid users [2]. - Advanced costs $59 per user a month on annual billing, also with 3 paid users minimum [2]. - There is no free plan; Aha! offers a free trial without a credit card [1]. - Custom portal domains, in-app widgets and Zendesk and Jira integrations need Advanced [2]. - Portal users can sign in with SAML 2.0, OpenID Connect or JWT [7]. Verdict: Aha! Ideas suits teams that want customers to vote on ideas inside a wider planning suite, with portal sign-in by SAML, OpenID Connect or JWT [3][7]. The catch: three paid users are the minimum, so the smallest team pays $117 a month on annual billing, and the widget and custom domain need Advanced [2]. Best for: Product teams that already plan work in Aha! tools. ## Points | Criterion | Line | Value | Points | Note | |---|---|---|---|---| | Collect and vote | Public board with voting | Yes | 8/8 | Portal is where customers, partners and employees submit ideas and vote on existing ones [3]. | | Collect and vote | In-app widget | Yes | 6/6 | In-app widgets are listed under Advanced [2]. | | Collect and vote | Board on your own domain | Yes | 3/3 | Branded portal domains are listed under Advanced [2]. | | Collect and vote | Merge duplicate requests | Yes | 4/4 | Merging gathers all voters and subscribers into one primary idea record [5]. | | Collect and vote | Requests tied to customers | Yes | 3/3 | Advanced groups ideas, votes and proxy votes by company and analyses feedback by customer segments such as revenue amount [2]. | | Roadmap and updates | Public roadmap | Yes | 8/8 | Advanced lets you display a roadmap on a custom page in the ideas portal [4][8]. | | Roadmap and updates | Public changelog | Not published | 0/6 | Not published on the vendor's Ideas pages; release notes appear only in the Roadmaps support articles [2][3]. | | Roadmap and updates | Notify voters | Yes | 3/3 | Subscribers, which voters become, are emailed when an idea's status changes [6]. | | Connections | Named integrations | Jira, Slack, Zapier, Zendesk | 8/10 | Ideas Advanced lists Jira and Zendesk; the Aha! integrations list names Slack and Zapier; Intercom not found [2][9]. | | Connections | Public API | Yes | 5/5 | API documents list, get, create and update for ideas, plus idea vote endpoints [10]. | | Connections | Export feedback | Yes | 4/4 | The Ideas pricing FAQ says you can export your data as a CSV file or use the API [2]. | | Security and data | Single sign-on | Yes | 5/5 | Portal users can sign in via SAML 2.0, OpenID Connect or JSON Web Token [7]. | | Security and data | SOC 2 Type II or ISO 27001 | Yes | 7/7 | Aha! says it is ISO 27001 certified; the page names no certification body [11]. | | Security and data | Open source | Not published | 0/3 | Not found on the vendor's pages [2][3]. | | Price | Free plan | No | 0/10 | No free plan is listed; a free trial is offered without a credit card [1]. | | Price | Cheapest paid plan | $117/mo | 0/10 | Essentials, $39 per user a month billed yearly, times the 3 paid users minimum [2]. | | Price | Prices published | Yes | 5/5 | Ideas pricing page shows a dollar amount for both plans; it lists no quote-only tier [2]. | ## Plans | Plan | Price | Per month (USD) | |---|---|---| | Ideas Essentials | $39/user/month billed yearly [2] | $39 | | Ideas Advanced | $59/user/month billed yearly [2] | $59 | Aha! lists Ideas Advanced as an add-on at $20 per user a month on an annual plan or $25 monthly, matching the $59 and $74 totals [1][2]. Aha! says prices rise 3% a year [1]. ## Strengths - Customers submit and vote on ideas in public or private portals, with unlimited portal users [2][3]. - Merging ideas gathers all voters and subscribers into one record [5]. - Subscribers are emailed when an idea changes to a status visible in the portal [6]. - The API has endpoints to list, create and update ideas and votes [10]. - Aha! says it is ISO 27001 certified [11]. ## Limits - Both plans need at least 3 paid users, so the smallest team pays $117 a month on annual billing [2]. - No free plan; only a free trial is offered [1]. - Widget, branded domain and Jira and Zendesk integrations are Advanced-only [2]. - Roadmap pages on the portal and customer segments need Advanced [2][4]. ## Sources 1. [Aha! pricing](https://www.aha.io/pricing), Aha!, accessed 2026-10-09 2. [Aha! Ideas pricing](https://www.aha.io/ideas/pricing), Aha!, accessed 2026-10-09 3. [Aha! Ideas](https://www.aha.io/product/ideas), Aha!, accessed 2026-10-09 4. [Public ideas portal](https://support.aha.io/aha-roadmaps/support-articles/ideas/public-ideas-portal~7444636331870503394), Aha! Support, accessed 2026-10-09 5. [Merge ideas](https://support.aha.io/aha-roadmaps/support-articles/ideas/merge-ideas~7444634583560215589), Aha! Support, accessed 2026-10-09 6. [Portal notification emails](https://support.aha.io/aha-roadmaps/support-articles/ideas/portal-notification-emails~7444635037496648198), Aha! Support, accessed 2026-10-09 7. [Ideas portals single sign-on (SSO)](https://support.aha.io/aha-roadmaps/support-articles/ideas-portals-single-sign-on~7444634116759467247), Aha! Support, accessed 2026-10-09 8. [Ideas portal settings](https://support.aha.io/aha-roadmaps/support-articles/ideas/ideas-portal-settings~7444635785729358951), Aha! Support, accessed 2026-10-09 9. [Integrations](https://support.aha.io/aha-roadmaps/integrations~7444633163123031217), Aha! Support, accessed 2026-10-09 10. [Aha! API: ideas](https://www.aha.io/api/resources/ideas), Aha!, accessed 2026-10-09 11. [Compliance](https://www.aha.io/legal/security/compliance), Aha!, accessed 2026-10-09